Sail Date: April 2019
The freedom is a very confusing ship. It takes days to learn how to properly navigate through the ship. You can’t just walk from one area on a floor to the other you often have to take a elevator to an upper floor, walk over then come ... Read More
The freedom is a very confusing ship. It takes days to learn how to properly navigate through the ship. You can’t just walk from one area on a floor to the other you often have to take a elevator to an upper floor, walk over then come back down. Who designed this ship must have been half sleep at the time. Also the basketball court is very small and there’s a skylight from the dining room taking up so much space preventing the guest from playing basketball. Also the basketball court is only open when the dining room is closed due to noise from the basketball bouncing over their heads...hmmm so why would they put a court there in the first place. Makes no sense! This cruise was my 2nd cruise, first with carnival and most likely my last. The food was horrible when I say horrible I mean horrible. My friend said it reminded him of prison food. The wings you can order from room service for 5.00 are really good though but the quality of food you get from anywhere on this ship that is included is terrible, bland or taste so bad it doesn’t even seem like food. Read Less
Sail Date: April 2019
Sailed on the Freedom out of Galveston. First time in 10 years sailing on Carnival. Have sailed once with RC and 6 times with Disney. Embarkation was easy (we did have FTTF). We flew in the night before and stayed at a Holiday Inn ... Read More
Sailed on the Freedom out of Galveston. First time in 10 years sailing on Carnival. Have sailed once with RC and 6 times with Disney. Embarkation was easy (we did have FTTF). We flew in the night before and stayed at a Holiday Inn Express on points. Took a Lyft to port which was easy. We sat for maybe 30 minutes before boarding. No line for security and our bags were at our door when we boarded about 11:45. It was also nice to have a shorter line at guest services. We had an oceanview room on deck 2 forward (2288) The room was a good size, bed was comfy and there was plenty of storage. Liked the shelves in one of the closets for clothing and shoes, and suitcases fit under bed easily. Shower was ok but the water seemed to come out of the shower way too easily. Not enough water pressure for me either but the temp was ok. The main problem with the room was the noise. It was right across from where the stewards loaded their carts which was pretty noisy. It also really creaked a lot - there was a noise that sounded like a marble rolling above our heads a lot of the time. Kind of annoying! Room steward was awesome though. Always kept the room clean with ice etc... and was very friendly. The TV remote didn't work correctly. Food - the main dining room food was pretty good. IMO it was significantly better than RCL and about the same as DCL. Breakfast buffet was ok but it was the same exact thing every morning. Tried the Sea Day brunch one day and it was ok (pancakes were tough) but eggs were good. Loved the Guy's burgers. Really enjoyed the sushi (extra cost but got quite a big serving for the price). Also tried the crab sliders at the seafood shack - they were ok but the buns were hard. The burritos at Blue Iguana were also very good. We did try the steakhouse selection in the main dining room and thought the filets were very good. Not a noticeable difference (other than maybe 3 ounces) in quality of the included filet on the MDR menu though. Room service was quick but didn't enjoy the food all that much for the price. We did have the bubbles package for soda. Really didn't enjoy having to stand at a bar for a soft drink. Wish Carnival would do what RCL does with the freestyle machines. It seemed like such a waste to have canned sodas (not chilled at all) on the ship. You would have to pour it over a whole glass of ice which immediately watered it down! Now to the shows. Enjoyed the Hasbro game shows and Bingo. I also really liked the 80s pop show. Probably not fair to compare to DCL but the shows were not even in the same category as Disney. I knew that going in. The cruise director Emma was great and the singers/dancers were also very nice. We did get bored in the afternoon sometimes as there didn't seem to be much to do. Loved the comedians in the evening a couple of nights. Service. The MDR servers were very nice but after sailing on DCL really missed the interactions we are used to there. Service was usually pretty good but a couple of nights seemed really slow. We had the early assigned dining time ( 6 PM). The bartenders were all nice but sometimes really busy which meant waiting for 10 minutes for a drink. The room staff were great. I asked for a fan for our room the first night but it never showed up. I was able to use an app on my phone for white noise but still. The biggest difference we noticed was the décor and layout of the ship. It was very dark and IMO really ugly (very dated). I should have taken a picture of the pink snakeskin wallpaper in the dining room - so didn't match anything! The atrium area just felt dark and closed in and it took us a couple days to figure our way around. There are a couple of decks that you cannot walk all the way through as a dining room is in the middle. The pool deck had several levels but also felt really small and closed in. The adult pool at the far back of the ship was nice and more open though. I also didn't enjoy the smoke in the casino. I would have gambled a little bit but couldn't breathe in that area! It would be nice if they would consider maybe a time or two throughout the week where non smokers could enjoy the casino. Also, all week several of the elevators were not working (or just turned off). We visited Key West, Nassau and Freeport. In all three we just walked around the shopping areas. Freeport was not very nice - would really recommend an excursion there as the beaches looked nice. My daughter had a cast on her leg so we couldn't do our normal beachy excursions this trip. We had purchased the trolley tickets through Carnival but the line to get on was so long we ended up not using them. There was no shade while waiting. Also thought Carnival was a lot less organized with shore excursions. In Key West anyone with any excursion was supposed to meet in the dining room but there wasn't a Carnival staff member there to direct or ask questions. Overall we did enjoy the trip. It was about 1/2 the cost of DCL by the time you pay for all the extras. If we do another Carnival, we will try a newer ship and hope the layout and décor is better. I have another RCL and DCL booked so we shall see. Read Less
2 Helpful Votes
Sail Date: April 2019
This was an experimental cruise for us. We have taken 10 cruises and normally book a Jr Suite, or a balcony. This time we decided to go with an outside cabin with an eye toward saving some money. Right up front, I must admit I really ... Read More
This was an experimental cruise for us. We have taken 10 cruises and normally book a Jr Suite, or a balcony. This time we decided to go with an outside cabin with an eye toward saving some money. Right up front, I must admit I really really enjoyed this cruise. First of all, the boarding in Galveston was fantastic!! We normally have priority boarding because we usually book a Jr Suite, but this cruise was an Outside room, which would have meant long lines and slow processing. I can honestly say we boarded just as quickly on this cruise as any other cruise we have ever taken. We showed up at noon, walked right in and was promptly processed. No lines at all, no Disney World serpentine shuffle!!! The hardest part was just walking up the gang plank! Galveston and Carnival have figured it out!!! As a military veteran, I was overwhelmed by the attention Carnival has given to Armed Forces Veterans. Not only did we have daily teas and gatherings, but there was an awesome Veterans Salute in the Victoriana Theater. It was truly the highlight of our cruise. Every serviceman and woman should experience this. We decided not to take any organized tours of Key West, Freeport or Nassau, but rather, to walk around and shop. No one we talked to really like the hop on-hop off trolley, because of long lines and long wait times. Walking was easy for us, as everything we wanted to see was close at hand. We had no complaints about the food, entertainment or service. We were told we had 3330 passengers on board, but never felt crowded or uncomfortable. I will say that if you are not a smoker, stay clear of the casino, as the smoke is so thick in there, I found it hard to breathe, even as I walked by. We were very pleased with all aspects of the cruise and will do it again. Read Less
1 Helpful Vote
Sail Date: March 2019
This was a family cruise that we now take once a year. I took my daughter with me this year.We stayed the night in Galveston before our cruise.This was my first time on the Freedom.The entertainment and activities were very good. ... Read More
This was a family cruise that we now take once a year. I took my daughter with me this year.We stayed the night in Galveston before our cruise.This was my first time on the Freedom.The entertainment and activities were very good. Didn't care for some of the buffet food this year.But over all it was very good.All the service people was great, And very helpful..The ports and excursions I loved. Stingray Island I loved. We will be going again next year!!!! We had shirts made the same for our cruise with our names on them. Jayson was our cabin steward and he kept our room very clean. I left him with a tip of a 10 dollar bill ring and a bag of candy. Loved the ocean in Jamaica even though it was hard for me to get out of it.It had a high sandy beach. Water was awesome and so clear. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise as if fit perfectly into the time frame we both could get for our vacation. We had never cruised before and decided on this one as we had always wanted to go on one and we thought it would be a fun way to celebrate our ... Read More
We chose this cruise as if fit perfectly into the time frame we both could get for our vacation. We had never cruised before and decided on this one as we had always wanted to go on one and we thought it would be a fun way to celebrate our 20th anniversary. We flew into Houston on Southwest a day early. We used and recommend Galveston Limo service for transfers from the airport as they were fairly priced, friendly and can offer some great tips. We got a room in Galveston through Southwest and just relaxed. Embarkation/Disembarkation: Both of these went fairly quickly. The ship: well even after the recent drydock it is showing its age, The public areas overall look acceptable but around the edges where the masses don't congregate wear is taking its toll. In the steam room the glass facing out had a big crack in it. My wife and I noticed many areas along the outside walls where it was dusty, scuffed, dented, broken or just needed repainted. The Cabin: We had an 8C balcony #7365. This falls in line with more of the same we saw all over the ship. It was ok but again it is showing its age. Little things stood out ( burned out light bulb in the room, small dim tv, chips in the woodwork, lampshade fell apart if bumped and the glass on the balcony needed proper cleaning ). The Dining : this is a mixed bag! Some venues really stood out. The Sun King steakhouse was by far the best meal we had on the ship, It was tasty and well prepared and served professionally! The Chic MDR: reminded us of chain restaurant fare. The breakfasts here we had arrived cold. Guy's Burgers: Yum! Blue iguana cantina: Yummy breakfast burritos! The deli: ok ( seriously though using the bitter part of the lettuce on a sandwich? ) The Old Fashioned bbq; Sorry but if it is not smoked its not bbq. The Buffet: bland, tasteless food for the most part and the desserts lacked flavor as well, A few items were good but very few. The Coffee was horrid and the juices ( juice cocktails to be exact ). were sickeningly sweet! We did find a hidden gem in the coffee shop the desserts there were tasty but once again an extra charge ( a couple dollars ). The model Carnival has here seems to be " yeah we will give you something, but if you want something really good you will pay extra! " Entertainment and Activities: The shows in the Victoriana Theatre were ok. The comedy club was overpacked and since they do not clear the theatre between shows its nearly impossible to get a seat! The Dive in Movies: This is a neat concept. We decided on two movies and on both of them the screen went blank and the movie started over, One was at the 3/4 mark and the other was at the 10 minute mark and again at very close at the end of the movie where it never did finish. A waste of our vacation time. At bingo the screen projections were very choppy. Carnival doesn't have a good A/V tech on the ship? The Trivia parties in the Atrium area were quite entertaining. The "fun squad" and cruise director did a great job there. Pool areas were crowded and deck chairs hard to get. The water slides however were fast and fun! Service: Our room stewards on deck 7 did a great job they were efficient and friendly. The bar staff was another mixed bag. The bars in busy areas were understaffed and seemed to give priority to those who were buying beer and mixed drinks. Not all of us drink alcohol. Too many times we just felt ignored. The Fun shop staff were friendly and helpful. Ports and excursions: Cozumel, we did the shopping and beach break tour. Olivia, our guide did a great job and took us to shopping areas downtown that had better prices than the port shops. The beach club was ok with mediocre overpriced food options. Grand Cayman: its a tender port and that went amazingly smoothly. We did the land and sea tour. First stop was a semi submersible ship where we got to see some shipwrecks and many fish. Second stop was at a shop that sold rum cakes etc. Third stop was at a rock formation called "Hell". Strange looking formations with a gift shop that sold funny T-shirts Forth stop was at the Cayman turtle center where we got to see many adult sea turtles and hold a baby turtle. All in all a fun tour. Ocho Rios: got off the ship, shopped a little and then right back on and enjoyed all the amenities that were too crowded on sea days. Summary: For our first cruise it was ok as it gave us an idea what cruising might be like. If you just want to get away its fine but do not expect a 1st class experience with this ship without paying extra and that is what bothered us. Good tasty food should be the norm and not the exception. Too much nickel and diming on what is already a pricey vacation. . Read Less
Sail Date: March 2019
The cruise ship itself is not aesthetically pleasing, very dark decor...also not very organized as it took us days to figure out the floor plan The temperature in our room was the main issue! After the second day, it started becoming ... Read More
The cruise ship itself is not aesthetically pleasing, very dark decor...also not very organized as it took us days to figure out the floor plan The temperature in our room was the main issue! After the second day, it started becoming warm in our room and we began reporting it. Staff came down, checked the temp which was about 74 and gave us some fans. On this seven day cruise, we complained and called at least 7-8 times. Staff would simply come in and check the temp which continued to hover around 74. At one time, the thermostat was changed out. On the 5th day, I got tired of sweating in my own room. I called Guest Services who stated someone would be down to the room shortly. After an hour, I marched down there not too happy. Luckily,management was there and took me seriously. By this time, I was livid. The temp in the room was 78.1. We were finally moved from the room and given a balcony room so I can at least say for 2 days, we were comfortable. The food was primarily mediocre. I love a good breakfast buffet but it was basically the same everyday. Guy's Burgers I guess was my favorite along with Blue Iguana. All in all, I will probably try to avoid this ship because of our uncomfortable experiences. Several more cabin members also discussed the temperature on the facebook page We did experience the quickest check in ever! Read Less
2 Helpful Votes
Sail Date: March 2019
We picked this cruise for spring break and we picked this ship based on ports, dates, reviews, etc. There were six of us total, two families. We had a great time. Our rooms were nice and clean and our room steward (Ferry) was awesome! If ... Read More
We picked this cruise for spring break and we picked this ship based on ports, dates, reviews, etc. There were six of us total, two families. We had a great time. Our rooms were nice and clean and our room steward (Ferry) was awesome! If we needed something, he got it, he respected our privacy if needed and he was very friendly...he knew our names right away! The food was very good and our waiters were amazing - Imade, John and Iwayan. I would want to sit in their section if they were on our next cruise. The variety of foods was great and I enjoyed trying different things. The gym was nice and had a great variety of equipment - my only complaint there is that I wish there were more free class options. Not a big deal though. The spa area was very nice and the employees were polite, friendly and knowledgeable. There were many things to do on the ship - shows, games, etc. The cruise director, Simon London, did a great job and was very energetic. The excursions were a lot of fun and my favorite was the Snorkel and Starfish Island Getaway. The guides were fabulous! The snorkeling was a lot of fun and the guides were very helpful and monitored everyone very well. The island was so lovely and I would have loved to spend more time doing all of it. The trip was a great experience for all of us! Read Less
3 Helpful Votes
Sail Date: March 2019
Jeez... I’m not even sure where to start. Perhaps I should start from the beginning... we arrived in Galveston. Embarking was as painful as could be. The luggage handoff was confusing, the baggage handlers rude, and the process took ... Read More
Jeez... I’m not even sure where to start. Perhaps I should start from the beginning... we arrived in Galveston. Embarking was as painful as could be. The luggage handoff was confusing, the baggage handlers rude, and the process took too long... The cabins were ok. We had 2 of them. My wife and I was in a nice cabin with a balcony. No issues there. Next, we experienced the “all included except...” treatment. I was told that this was because of local vs. international rules, but it just felt silly. Our “all inclusive” drinks did not work until second day of the cruise, internet did not work until day 2, my all inclusive dinner did not include whatever I ordered for dinner, etc. Although some of these problems disappeared as we got far enough away from Galveston, the whole nickel & dime continued throughout the cruise. There are more exceptions to what’s included than what is included. The food was ok, but far from exceptional. The buffet food was horrible but the food in the posh restaurant was better than average. The service in the bars... jeez, I saw faster service while visiting Russia during the Cold War. I timed it. From getting to the bar, until I had a drink in my hand, averaged 15 min. The places were understaffed and the process unbelievably inefficient. Now for the excursions... to say they were underwhelming would be too positive. Most of the time, you’ll be standing in line. The food/drinks served, terrible. Just appalling compared to the price paid. The entertainment was for the most part good, but the daytime spectacle around the pools, just obnoxious. Speaking of pool, the pools are so small they remind me more of bath tubs. Also, good luck finding a deck chair. I talked to a few “veteran cruisers”, and they say Carnival used to be better... this is not an excuse for me... if this is a cruise line in a downward spiral, I’d hate to be among the ones coming after us... Read Less
3 Helpful Votes
Sail Date: March 2019
My family and I went on a carnival cruise. (freedom) We didn't like the high pressure sales, the fact that how whenever you would buy a drink the tip would already be added on (I noticed on the 3rd day of the cruise), we had tons of ... Read More
My family and I went on a carnival cruise. (freedom) We didn't like the high pressure sales, the fact that how whenever you would buy a drink the tip would already be added on (I noticed on the 3rd day of the cruise), we had tons of money charged to my moms credit card. There was already a tip of 70 plus dollars for our "team" on the cruise. There was ONE person who made my experience on the Carnival Freedom amazing. She is a playlist performer on the carnival freedom and other carnival ships. Her name is Victoria and she always said "hey" and would wave at me whenever she would see me. If you go on the Carnival Freedom be aware it is a party ship. Not made for older couples or family with newborns. If you go on a cruise from Galveston be prepared for long waits and being split up from your family. My aunt is disabled and they split us up when getting on the ship. On the way back we made sure we didn't get split up. The only reason we didn't get split up on the way back was because my mom made sure they knew we would not be split up. We told the lady we would not have it any other way. They also had LGBTQ mixers almost every night along with singles mixers. Read Less
Sail Date: March 2019
I have been on two carnival cruises in past eight months/spent around 15k on tickets and onboard services. The service and organization on cruise to Alaska in August outweighed high pressure sales at spa/jewelry store/art gallery. The ... Read More
I have been on two carnival cruises in past eight months/spent around 15k on tickets and onboard services. The service and organization on cruise to Alaska in August outweighed high pressure sales at spa/jewelry store/art gallery. The mediocre service/lack of organization on cruise out of Galveston over spring break, 2019, along with the high pressure sales that bordered on deceptive trade practices make it highly unlikely I’ll cruise with Carnival again. At an appointment at spa for massage I inquired about a facial. They reported an opening at 8:00 a.m. the following day. I said I’d think about it and let them know, and the girl said “We’ll keep it open for you!” When I called later that day to let them know I did not want the facial because my young daughter was seriously sea sick and throwing up, they reported that they would still charge my credit card due to failure to cancel (I never “booked”) w/i 24 hrs. At the art gallery I expressed interest in a piece. They were very insistent that I purchase right then and there. I left saying I’d think about. I got a call two days later asking about the art I “purchased.” When I said I never purchased, they preceded to tell me I had “reserved” the piece and was obligated to buy. Only when I asked them to show me what I had signed indicating I was reserving or buying, did they relent. Also, they were very unaccomofating fir my 80 yr old family member I had with me. They refused to allow me to take the elevator with her when boarding, and it took me an hour to find her after. Upon disembarking, they said she had to wait in the same line with everyone else, which took 45 minutes (she can barely stand with a walker. Carnival, I’m very disappointed and encourage all reading to reconsider cruising with them! Read Less
Carnival Freedom Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0
Rates 5.0 0.0

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