10 Helpful Votes
Sail Date: December 2016
This was my 23rd cruise (cruised 10 other times on other lines) with Royal Caribbean which was always my favorite line. However, I am sorry I decided to take a Mega ship this year and because of our experience, I will never take another ... Read More
This was my 23rd cruise (cruised 10 other times on other lines) with Royal Caribbean which was always my favorite line. However, I am sorry I decided to take a Mega ship this year and because of our experience, I will never take another Mega ship again. The Oasis of the Seas was a fabulous ship, no doubt, but a number of things that Royal Caribbean has been known for suffered because of the masses of people who had to be serviced. Embarkation was a nightmare, which was a continuation of our terrible airport checkin. It used to be that once your bags were on the plane, you never saw them again until they were delivered in front of your cabin on the ship. Imagine our shock when we had to haul our bags through the airport, searching for someone to ask where we should go. We were never told by our Royal Caribbean agent that this would happen at the airport so we were shocked and incredibly disappointed, not to mention exhausted by the time we boarded the ship. Our cabin was comfortable and clean. However, this was the worse food I'd ever eaten on ANY Royal Caribbean ship. It was more like what prisoners call "grub". This was true in both the dining room and the Windjammer. The best things to eat were the rolls and butter and desserts. You often didn't know what the food was in the Windjammer, ugh. There were many foreign dishes which needed and English translation so we'd know what we were eating. Fortunately, service was excellent in our cabin, dining room and Windjammer. It is obvious that Royal is changing it's focus to younger, less discerning passengers who could care less about quality, taste and presentation of their meals. That is so sad but I guess there are just way too many people to care about ambiance and quality. When I spend that much money, I want quality. I can eat tough prime rib, tiny lobsters the size of prawns, and stew at home. Royal Caribbean might find that they are losing many of their seasoned cruisers to the younger, less experienced, less demanding passenger and because of this, they will quickly find themselves on the level with Carnival Cruise Lines. Read Less
3 Helpful Votes
Sail Date: December 2016
Passage ways were dirty. Main dining room food was of marginal quality. Exercise equipment was broken and in need of repair. Main headliner was of poor quality. Internet service for the price was terrible. It took 30 min. for ... Read More
Passage ways were dirty. Main dining room food was of marginal quality. Exercise equipment was broken and in need of repair. Main headliner was of poor quality. Internet service for the price was terrible. It took 30 min. for an email page to load. Main show (CATS) was impossible to follow. Many guests left after the first intermission. The overall experience when compared to previous RC cruises was a disappointment. It appears the RC is cutting corners to increase profits. It felt like they are resting on previous laurels earned to mislead current customers that the quality of excellent service provided in the past in continuing when in fact it isn't. RC needs to return to previous way of providing excellent services across the board without nickel and diming their customers with poor service, stained or dirty carpeted areas, lousy entertainment, and general lack of concern over the quality of the experience the individual cruising experiences. Unless this approach to customer service changes our family will not be sailing with RC in the future. Charging additional funds for internet access these days sounds about as logical as charging for air as it so engrained in today's society. The internet was so slow at the lesser of the to performance packages it was completely useless. Read Less
8 Helpful Votes
Sail Date: December 2016
I traveled with my husband and Port Canaveral was a good choice of departure. The boarding was fairly fast, considering the size of the ship (Oasis of the Seas), which holds over 6 thousand passengers. Our room was nice and our stateroom ... Read More
I traveled with my husband and Port Canaveral was a good choice of departure. The boarding was fairly fast, considering the size of the ship (Oasis of the Seas), which holds over 6 thousand passengers. Our room was nice and our stateroom guy was super pleasant and quick to provide any extras that we requested such as extra pillows. The days at seas were pleasant. None of the areas were overly crowded if you wake up at a reasonable time. Since we both were fairly early rises, we didn't get huge breakfast lines either. That were plenty of options for breakfast outside of the main breakfast area, including "The Park" on deck 8, Central Park area. That's plenty of food choices o please all palates, Greeks and Troy-ans... (lol.. a Brazilian expression)... I'm glad we both purchased the beverage package in advance because it costs $12.00 dollars more to purchase it on the ship. It saves the hassle of worrying about how much money you're going to spend.. Tips are included but in the package, but I still managed to spend about $60.00 on bar tips... The bar selection is awesome... They pretty much have everything ..... Dinner was so so... Not so good, not too bad.. Slow service.... Food not always as good as expected...The staff was pleasant.. We didn't go to the A La Carte restaurants..My husband is definitely not a restaurant person, he hates the food industry, and therefore I cannot comment on that. The shore excursions and ports.... Ahhhhh ... this is a whole new chapter in itself. We stopped in 4 ports and pre-booked all excursions... I heard a lot of people complaining at ALL ports. about different things... St. Kitts is definitely an ugly little place at the port itself. I was upset because I wanted to buy a Harley shirt but they were closed when we got back from excursion..,. It's confusing at first to focus on ship time versus local time.. We chose the Catamaran and snorkel adventure.. That's was not really great about the snorkeling experience.. No colors, no creatures, no reefs, BUT, the whole crowd was in an good vibration and the crew was fun... And thos rum punch on the way back killed us... OMG... Other snorkelers from a different excursion said yhery didn't get anything at all.. So, we were lucky... The second port was St. Maarten and it's a sweet little place.. I wish the excursion times would be more coordinated so we could do multiple ones... We actually chose to swim with the dolphins in Antigua and we loved the swimming part. The lunch they offered was not too impressive... It's a long day and everything was way too expensive there, so bring a snack with you. Also, be aware of the very long, bounce, boat ride... About one hour each way... The next port was San Juan, Puerto Rico and I totally fell in love with the place... It's adorable.... We chose a motorized tour to the Old and New San Juan.. I just wish the day would be longer there.. We had to leave by 2 pm.... San Juan was extremely HOT and I'm glad I didn't choose the bike or walking tour.. Keep that in mind folks!!!! The last port was Labadee in Haiti... Fabulous island owned by Royal Caribbean and it ports one ship at a time.. That's so many options of what to do there... We chose the Zip Line and it was awesomeeee!!! Pure adrenaline... The shopping pavilion was a nice place to shop but the area in the back was a nightmare... The locals don't let you look or breeze without trying to sell you their craft.. It's suffocating... The food served was lousy.. The bar was limited... Last day cruising (at sea) was an opportunity to relax and rest a little bit, but most os us mortals, end up drinking too much. The overall cruise was very good... Customer service resolved all issues we had, even if the waiting time could be long... The shows were mostly great and I wish I had seen a few other ones... Ohhh,... a reminder that this ship allows you to pre-book shows, so I strongly recommend it or you might not find a spot to some shows.... Go ahead.... go have some fun!!!! Enjoy your cruise!!! Read Less
2 Helpful Votes
Sail Date: December 2016
We chose this cruise because this date worked for everyone. We really did not want to go on one of the mega ships thinking it would be too big. We actually did not find the ship to feel much larger than the other ships we have cruised ... Read More
We chose this cruise because this date worked for everyone. We really did not want to go on one of the mega ships thinking it would be too big. We actually did not find the ship to feel much larger than the other ships we have cruised on. Once we figured out where everything was we settled into an enjoyable week. We staked out some chairs on the first sea day and were able to find everyone in our group in that area of the ship. Food - the food on New Years Eve was exceptional. We knew the food would not be as good the rest of the cruise and we were correct. Some dishes were great & others not so great. In general, the apps were very good and the desserts were not so good. They need a new pastry chef on the Oasis. The dining room staff and all the staff on board were great. In general we found the staff to be the best of any cruise we were previously on. We ate in the dining room every morning and the food was good with good selections. For lunch we ate at the Park Cafe, great salads and sandwiches. We did not eat in the Windjammer. I went one lunch with my mom and it was quite crowded, as I expected. She said the food was good. Our cabins were as expected - clean and small. I thought the bathroom was larger than other ships and we fit everything comfortably - we were in a balcony on deck 10 mid-aft of ship which was a very good location. Entertainment was fun - comedy show was very good as was the ice show and the aqua show. Cats was very well done but many people left at intermission, they perform the full length Broadway production. My sister and I went on the backstage tour (free - check your cruise compass) it was really fun. I enjoyed all the shows, there was a variety of opinions from our 9 but we all went each night. MAKE SHOW RESERVATIONS ON LINE BEFORE YOU CRUISE. You can always change them or cancel and do show up at least 15 minutes early because they will let non-ticket holders in to full up the venue. Since we went to a show 5 of the nights we didn't get to see much of the bar entertainment but the Jazz club was good when we stopped in and there was plenty to do in the evenings. Most of our group went to the casino which was busy and larger than other ships. They do allow smoking in the casino so that makes it somewhat uncomfortable if you don't smoke. We only did one ship shore excursion in St. Marteen, a bus tour of the island, which we all enjoyed. In Labadee we just got off the ship, tipped one of the chair guys to find us chairs - there were plenty when you got away from the dock. One tip is that it's hard to get into the water on the left side of the beach - a lot of coral. If you walk over to the right it's much easier to get in. They have a big BBQ so there is plenty to eat (and drink of course) when you are off the boat. The zip line is not like you see in the ads - it's tiny! No one from our group bothered. The Flowriders are fun but expect lines. A couple of our guys went before we got off the ship on port days and were able to get in a few rides without waiting in line too long. I think we would all go again but if we had a choice would book on the ship one size down from the Oasis class. Read Less
3 Helpful Votes
Sail Date: December 2016
celebrating 50th wedding anniversary and Christmas. We paid almost double what we normally pay for a RCCL cruise, and expected something special in return The service on board was sub standard. We did not receive our invitation to ... Read More
celebrating 50th wedding anniversary and Christmas. We paid almost double what we normally pay for a RCCL cruise, and expected something special in return The service on board was sub standard. We did not receive our invitation to cruise critic party, nor did we receive diamond plus amenities in our cabin. When we complained at guest services, on day 3, we were told we had missed cruise critic party, and they would bring amenities. We later that evening received a plate of cookies and 3 glasses of water? Our adult sons, also diamond plus, had received cookies the first day, cheese and fruit second day, and cookies the 3rd day. We were supposed to receive recognition of our 50th anniversary on the second night of the cruise, but again nothing. We booked our entertainment to be timed with our second seating dinner time. Then we were told our dinner time had been changed from 8:30 to 8:00, so we ended up missing some of the things we normally enjoy. Lunch service our first time in the dining room was very slow, waiter seemed to be very confused. Last day breakfast in dining room, I ordered eggs benedict, and, and was told by waiter I had the wrong menu which he never replaced with correct one. My sons scrambled eggs were full of egg shells, and had to ask several times for coffee refills. Extremely disappointing will never do another Christmas cruise. Read Less
3 Helpful Votes
Sail Date: December 2016
I wanted to experience an 8 night cruise and spend Christmas with my family in a special setting. I was very disappointed with the ships appearance. After spending 25k on the suite I expected more. Our suite was smaller than advertised and ... Read More
I wanted to experience an 8 night cruise and spend Christmas with my family in a special setting. I was very disappointed with the ships appearance. After spending 25k on the suite I expected more. Our suite was smaller than advertised and poorly laid out. My son and I hit our heads no less than 20 times on lights and light fixtures. The deck in our suite looked like it had not been cleaned in years. Stained furniture and stained bar area. Wouldn't touch it. Food was good. Genie was a great asset. Way overpriced and they gouged for the Holiday cruise. Not the value I expected at all. The casino management did very little to work with people. It was a go through the motions management team. I have had better on lesser ships in the RCL network. Unless I see or hear of progress in the above areas I suggest another ship or company. Read Less
3 Helpful Votes
Sail Date: December 2016
We previously had only cruised on Disney, but was looking for a change as our kids are getting older. Royal Caribbean is not for us. If you have ever cruised with Disney, I would avoid at all costs as you will be very disappointed. ... Read More
We previously had only cruised on Disney, but was looking for a change as our kids are getting older. Royal Caribbean is not for us. If you have ever cruised with Disney, I would avoid at all costs as you will be very disappointed. Positives Ship is impressive in size and is maintained well. Plenty of pools and hot tubs on board, so kids can have plenty of pool time in a less crowded environment. Climbing wall and flow rider were fun for kids and wait was only around 30 minutes each time. Basketball/soccer/dodgeball court was fun for them as well. However it was much more crowded. Ping pong was ok, but most of the balls were ruined so was harder to play. Shore excursions were great, but nothing different from Disney, so maybe all lines have the same options? Don't honestly know. Entertainment shows at night were quality, and well done. Daytime activities were limited once you had your fill of sports deck and all it offered. Negatives With few exceptions, crew is not very friendly or service oriented. If you find someone nice, keep going back as they are a rarity. If you are a sports fan at all, avoid this ship. Bowl season and twice had games interrupted for karaoke. They literally asked 150 people to exit during MNF just before half so they could start karaoke as well. Zero concern from guest services as 150 people were asked to leave so 7 could sing karaoke. Food is awful. Especially when compared to Disney. Buffets are sub par and same thing every day for every meal with no variety or concern about quality. Dinner meals were a bit better, and staff for dinner was great, but honestly think they keep food below average so people will seek out opportunities to eat in restaurants where you have to pay for them. DO NOT buy the drink package for sodas and juice. Machines are only located in three places, and at least half the time they did not have ice, and a quarter of the time they did not work at all. Once broken, they didn't go out of their way to fix. They have options during meals for free, and that ended being about all you got anyway. Booze package looked to be worth it for those that purchased. Finally, spent almost 3 hours without water or toilets due to a line breaking. Stuff happens, but certainly has not been our experience before. Over all, if you go on cruises for quality food and service, I would avoid RC as the cost is similar to Disney, (at least during the Holidays) but the experience is half of what we have had on Disney. At the advice of others, we intend to try Celebrity next as there were a lot of other folks that felt the same way as us and said they would never do another RC cruise. Read Less
6 Helpful Votes
Sail Date: December 2016
We decided to cruise on the Oasis of the Seas, as this is a bigger ship than the other RCCL ships we have cruised. There are definite advantages to the larger ship, as we had expected. What we did not expect were the disadvantages. One ... Read More
We decided to cruise on the Oasis of the Seas, as this is a bigger ship than the other RCCL ships we have cruised. There are definite advantages to the larger ship, as we had expected. What we did not expect were the disadvantages. One advantage was the opportunity to meet so many different people throughout the eight days of the cruise. There were people of all ages, from infancy through eighty plus years, and lots of nationalities represented. A very diverse group of passengers, indeed! This made for many fun experiences with different people each day. Another advantage is that because the ship is so huge, there were often times that it was hard to believe there were 6300 plus passengers onboard. The size of the ship provided for many features and a variety that a smaller ship could not support. For example, there were two flow riders, a skating rink, zip line, three promenades (standard, Central Park, and the Boardwalk), a large arena for an aqua show, a comedy club, and more, There were disadvantages to being on such a huge ship with so many other passengers. The elevators were constantly clogged. They were often filled to capacity and waiting times were long. The Windjammer was crowded at key times for breakfast and lunch, and tables were hard to come by. It was also a nuisance to have to schedule shows in advance, and often not to be able to get tickets because the tickets had already been taken by other passengers. Our cabin had a ratty sofa, and our stateroom attendant was not very attendant! Our kids a few cabins down, however, had a very attendant attendant. The excursions were ok. Our last excursion was phenomenal. We went on Xplore, the park at Playa del Carmen with zip lines, caves, and amphibious vehicles. I highly recommend it. It is an exhausting, adrenaline filled day - beware! The gym was at least bigger than it is on some other RCCL ships, but many of the treadmills did not work or work properly, and there were way too many passengers working out in the relatively small space provided. The strength training equipment is old and smelly, and there is not nearly enough floor space for strength training or other exercises. Read Less
2 Helpful Votes
Sail Date: December 2016
We choose the ship because of curiosity. We found plenty of things t do, but the constant sales pitches that were ongoing on the promenade was relentless, and not open late or when at a port. The food was delicious but no ... Read More
We choose the ship because of curiosity. We found plenty of things t do, but the constant sales pitches that were ongoing on the promenade was relentless, and not open late or when at a port. The food was delicious but no "midnight buffet". Places to eat closed early and the little places that were available were horrible. Sorrentos pizza tasted like cardboard with melted cheese. Promenade cafe offered little sandwiches that had 1 slim piece of meat. We ordered two and combined them to make one decent sandwich. My wife had one server tell her that if she wanted orange juice with her breakfast she would have to wait till 1130 am as they were closed. Their hours were open till 1100 am, according to our watch it was 1054 am. If you want to go on this ship and don't mind adjusting you time to fit their schedule then you might enjoy the cruise, but my wife and I will not be returning to this ship. Read Less
3 Helpful Votes
Sail Date: December 2016
This is our second cruise on The Oasis. It is an amazing ship and although it was Christmas week and I was dreading the number of children and sailing at full capacity you rarely felt crowded anywhere. It has so much to do and it is a ... Read More
This is our second cruise on The Oasis. It is an amazing ship and although it was Christmas week and I was dreading the number of children and sailing at full capacity you rarely felt crowded anywhere. It has so much to do and it is a beautiful Ship, We rarely waited for more than a few minutes for an elevator and it was easy to navigate. The entertainment was fabulous and their was something for everyone. The waitstaff and cabin steward were fabulous. The food ,although not as good as it use to be, was doable, I was happy not to be cooking it or cleaning up. There are plenty of choices just beware the food is oversalted. the entertainment was superior and most of the staff is friendly and very helpful and work soooo hard. Extra tips go a loooong way. Cozumel had great snorkeling and excellent deals on silver. The ruins in Costa May were very interesting to see. Labadee was wonderfully relaxing as always. Did the ziplinning and bobsled in Jamaica ,was so much fun. Read Less
3 Helpful Votes
Sail Date: December 2016
we had a good time in spite of some disapointing field trips. The service was excellent on board. our Interior room was larger than any other curise we have been on. The off boat trips were disapointing. The snuba was a wonderful ... Read More
we had a good time in spite of some disapointing field trips. The service was excellent on board. our Interior room was larger than any other curise we have been on. The off boat trips were disapointing. The snuba was a wonderful experence but the history tours were disapointing. The shows were outstanding. Cats was a wonderful show and the actors did a great job. The aqua shows were exciting and fun the divers were exciting to watch. The casino was fun with friendly dealers. Overall the ship is beautiful with something for everyone. There were many families on board and all were having a good time. We appreiciated the football games were at the On Air. Even a water leak in out cabin was handled well. but a day without water was a great inconvience. The food in the Windjamer was average but the food in the dining hall was very good. Read Less
Sail Date: December 2016
This was a family Christmas trip. My husband requires an ADA room and the cabin was fabulous (6636). Plenty of room for his mobility scooter and the bathroom--super. Great balcony. The dining in the main dining room (Silk) was great every ... Read More
This was a family Christmas trip. My husband requires an ADA room and the cabin was fabulous (6636). Plenty of room for his mobility scooter and the bathroom--super. Great balcony. The dining in the main dining room (Silk) was great every night we were there. Vintages is a fantastic place for wine and tapas---hardly ever crowded. Chef's Table--wow, the food and wine pairings were unreal!! (But you take a chance on who your dining companions might be--in our case, not fun people but the food and wine made up for it!) Schooner Bar is the best bar on the ship--wait staff learns your name immediately and remembers your usual drinks. They are fantastic--if you see Cory Sawyer or Lonnis or Michael Suah--you know you are in for super service. If you port in Cozumel, DO NOT DO THE SALSA and SALSA excursion! It was a waste of money. We were late leaving, the tour guide (aka a chef aka a salsa dancer aka a taxi getter) does not tell you anything. The place is not air conditioned so if it is warm, you will melt! Jamaica--do not do the shopping excursion--many hours of driving around without really stopping to see anything. Entertainment was not as good on this cruise as our last one. The Headliner show was just okay and it seemed like some of the other shows had lost their quality. Read Less
3 Helpful Votes
Sail Date: December 2016
Our friends suggested we join them as our Christmas gift to each other. Being retired and love to cruise we booked for this eight day cruise. Our cabin was a superior outside balcony and provided much enjoyment for relaxing and reading. ... Read More
Our friends suggested we join them as our Christmas gift to each other. Being retired and love to cruise we booked for this eight day cruise. Our cabin was a superior outside balcony and provided much enjoyment for relaxing and reading. The main dining room meals were very nice and adequate. Several specials were suggested each night. The one night at Chops was nice, but I felt it didn't warrant the $40 per person extra charge. The shows were very good. The ice show and Come Fly with Me show were spectacular. The ship is enormous with 6400 passengers, but there was enough space that I didn't feel crowded. There were enough chairs, pools and hot tubs to accommodate the passenger needs. As a Diamond level member we received special perks and the Diamond Lounge provided a level of service above the norm. It was a nice place to go in the morning for a continental breakfast and not be crowded. I was a little disappointed that the small things like shampoo, conditioner, and moisturizer wee now eliminated from the rooms. Read Less
3 Helpful Votes
Sail Date: December 2016
Pros: service staff, room accommodations, spa, fitness center, number of activists for teens, quality of shows Cons: menu descriptions were inaccurate, food in main dining room not up to usual RC standards, loud in promenade, children ... Read More
Pros: service staff, room accommodations, spa, fitness center, number of activists for teens, quality of shows Cons: menu descriptions were inaccurate, food in main dining room not up to usual RC standards, loud in promenade, children allowed to run through bars and casino, no adult only area, Beef stroganoff was served with dill pickles and beets Chicken cordon blue with brown gravy and no ham, no cheese, no hollandaise Salmon over cooked Tuna over cooked Mashed potatoes density, they could be picked up in one piece with a fork. Steak Diane was filet covered in same brown gravy as everything else Unable to talk in the main atrium due to loud music Characters parading through the main atrium with loud music during happy hour Ports of call were beach and shopping trips Constantly being solicited for picture and other upsell items. Access to dining areas and exits from elevator blocked by photographers Kim Crawford $17, a relatively basic wine was not included in the "all-inclusive" beverage package and was way over priced. Drink package not all inclusive particularly if you drink wine Stateroom messages were shopping solicitations No map of locations for soda refill cup included More "pay for" dining choices than included dining choices Included dining and snack choices understaffed and always overwhelmed Water went out for three hours Aggressive upsells everywhere. Most adult activities involved an extra charge. Main dining room dress code was not enforced. People in beachwear on formal nights. We had dinner reservations for a group of 8 it took them three nights to get us to sit together in the correct table Constantly being asked to sign for drinks when you have the package Read Less
3 Helpful Votes
Sail Date: December 2016
Our children and grand kids liked to celebrated Christmas together in a cruise. So we choose Oasis of the Seas because it offers many features on board. We paid more than 4000 dollars for 8 nights including air flights and airport ... Read More
Our children and grand kids liked to celebrated Christmas together in a cruise. So we choose Oasis of the Seas because it offers many features on board. We paid more than 4000 dollars for 8 nights including air flights and airport transfer. The cruise fare was more than 400 dollars per night per person, a luxury pricing. We found out late that we had to wait for more than 4 hours at the airport for the first transfer to the ship on 10:30 am. On our return, we had to sign up for an excursion to the Kennedy Space Center during daytime to connect to an evening flight. They allowed us to cancel our airport transfer and the day-time excursion sent us to the airport afterwards. It taught us not to trust them for appropriate arrangements even with a package deal including the cruise, the air flights and the airport transfer. The Oasis of the Seas took in 6500 passengers. The check in was efficient for this large number of people but inevitably long. Ours was one and half hours but our friends spent 2 and half hours and were furious. Our luggage were mis-placed and we found them ourselves. My wife's luggage was damaged and they gave 50 dollars credit only. There were no particular celebration on either December 24 or 25. We were told of a Christmas lunch on Labadee, Haiti. This is a resort developed by Royal Caribbean. We can charge even with our ship card. It turned out to be just an ordinary BBQ. On the ship, you had to pay dearly for water, wine and specialty restaurants. 4 bottles of Evian costed 14 dollars. What is worse, the water from the faucet was not drinkable as advised by the front desk. That was confusing because the ship was equipped with water fountains in the fitness center and the running track. Both were posted with the signs asking us not to drink from the fountain. Still in the dining rooms, we were served with regular ice water. Apparently, they had portable water on the ship but they only provided for their dining rooms but not to us. We went one evening to 150 Central Park. This specialty restaurant charged us 45 dollars for a 3 course meal. This was considered over-priced since we already paid more than 400 dollars per person per day for room and board. There were no laundry room nor iron boards on the ship. Another avenue for them to get money from you. Their shows were very good. We like " Frozen in time" in particular. They also showcase Cats in a full-length production. Their staff were generally well-trained in the restaurants and guest services. Still, the pressure of making revenue was everywhere. We were at a wine-tasting event. At the end of tasting, they offered bottles of wines at deep discount for us to take back. My friend was ready to pay 50 dollars for two bottles. When he was ready to sign the pay slip, he found a charge of 18% gratuity in addition. I showed them my pay slip which did not post the 18% gratuity. My friend ended up not buying. Afterwards, I found in the review of my account that they added the 18% gratuity. They credited me back on that gratuity after my complaints. That wine clerk should be fired as this was cheating clearly. I enjoyed the cruise of the Oasis of the Seas. The charge of more than 400 dollars per person per night was way too expensive even during the peak holiday season. It really should be priced around 150 dollars per person per night. Read Less
Sail Date: December 2016
Really enjoyed our cruise. Smoker friendly, considering it is limited. Crew and food great! There is something for everyone on this ship. We cruise frequently on RCCL and love this ship. We were on Harmony last month and except for the ... Read More
Really enjoyed our cruise. Smoker friendly, considering it is limited. Crew and food great! There is something for everyone on this ship. We cruise frequently on RCCL and love this ship. We were on Harmony last month and except for the broadway play, I did not like the ship at all. Casino was like a penny arcade. Our dining room staff went above and beyond for us. Room attendent was great! Food choices has greatly improved and love the Park Cafe. Dazzles has great entertainment. Casino had a good variety of gaming, machines were tight but fun! Casino hosts were great! Lots for kids to do. Rooms were clean and roomy. Many times I hear people complaining about this or that. Really didn't Hear any on this cruise. This is unusual! They Oasis if you want a great experience. Remember to bring some singles. The staff makes very little and a tip here and there is aporeciated. Read Less
Sail Date: December 2016
Our shore excursion in Cozumel was my favorite. Island roots and cocoa traditions. Some of the other shore excursions were not what we were led to believe. The Jamaica tour started out bad with the busses not being loaded up correctly ... Read More
Our shore excursion in Cozumel was my favorite. Island roots and cocoa traditions. Some of the other shore excursions were not what we were led to believe. The Jamaica tour started out bad with the busses not being loaded up correctly and people being asked to leave one bus for another and then being brought back to the same bus. Very confusing and gave the impression the tour owner did not know what he was doing. The "Plantation" was over-rated and we were rushed through the fruit presentations. Our cabin help, Phyllis, was just a great asset to our trip. Her smile and great laughter was infectious and made our days even better. Seri was our waiter in the main dining room every evening. He was courteous, caring, and a joy to see every evening. Always asking what we did that day and how we liked it, he was interested and interesting. A wonderful man!! Read Less
3 Helpful Votes
Sail Date: December 2016
We chose this cruise because we like Royal Caribbean and our 11 year old granddaughter was studying ancient civilizations and we wanted our grandchildren to see the Mayan ruins at Tulan, Mexico. The cruise provided the ideal mix of ... Read More
We chose this cruise because we like Royal Caribbean and our 11 year old granddaughter was studying ancient civilizations and we wanted our grandchildren to see the Mayan ruins at Tulan, Mexico. The cruise provided the ideal mix of education and fun. The grandchildren, ages 9, 11, 12 and 14 loved the kid and teen clubs and were happy to go each day. They surfed.zip lined, swam, miniature golfed. rock climbed, ice skated and just had fun. The adults enjoyed the Trivia games and the specialty party " Prohibition". We drank cocktails true to the 1930s served in tea cups at the neighborhood Speakeasy. You had better know the password and be dressed in Flapper attire if you want to get in! We (10 of us) did our own thing during the day and came together each night for dinner. The wait staff made this the highlight of the evening. The children were treated to origami flowers made by our waitress and napkins folded like stars and Christmas trees by her helper. We were treated like royalty and everyone thoroughly enjoyed the experience. Our staterooms and the ship in general were very clean and attention to detail was obvious at every level. Wonderful Vacation!! Read Less
3 Helpful Votes
Sail Date: December 2016
We chose this cruise to escape for the Christmas holiday. My family consists of 2 adults, 1 16 yo and 12 yo. who wont use the teen club. We loved the size of the ship and participated in LOTS of trivia at the Schooner Bar which gets very ... Read More
We chose this cruise to escape for the Christmas holiday. My family consists of 2 adults, 1 16 yo and 12 yo. who wont use the teen club. We loved the size of the ship and participated in LOTS of trivia at the Schooner Bar which gets very crowded! We didnt end up seeing a lot of the shows but really enjoyed Oasis of Dreams. My husband didnt want to "dress" for the dining room so we ate in Windjammer the first 5 nights. I was getting pretty tired of the same buffet offerings and after we ate on night 5, we realized it was lobster night. My 12 year old was dying for lobster so I ran him down to the 8:00 seating (even though we had main) and they not only accommodated him but gave him 6 lobster tails! Then they sent him on his way with a dozen chocolate chip cookies to go! After that we went into the dining room each night and my husband wore shorts. All of the staff were awesome. Our room was great. I booked all of our excursions privately and they were all excellent. Highly recommend the bungalow on Labadee (cheaper than the cabana). "Christmas" was not "in your face" but there were tree, decorations, caroling, Hanukkah candle lightings and gifts for the kids. Decks were crowded on sea days as usual and closed our last day due to wind. LOVED Central park neighborhood. We were close to Boardwalk and Schooner Bar and for us it was the perfect location. Read Less
3 Helpful Votes
Sail Date: December 2016
The Oasis (love the ship ) had the worst food of any ship we have been on. This was our fifth time on RCL and it just continues to disappoint in the category of food, daily events (focus on spa, selling merchandise , drinking and casino ) ... Read More
The Oasis (love the ship ) had the worst food of any ship we have been on. This was our fifth time on RCL and it just continues to disappoint in the category of food, daily events (focus on spa, selling merchandise , drinking and casino ) and night time activities ( everything closes by 12:30 a.m. except disco and casino)Our party of 10 plus all agreed that Carnival , NCL and Disney are much more fun and have better food and service. RCL puts the money into having the biggest ships and the best professional entertainment (outside disney) otherwise nothing special. Dining staff, Cabin Stewart and Guest Service staff were excellent. RCL has reduced the amenities to passengers and finds a way to charge for the most basic things that were otherwise included in the price of cruising. The food in windjammer was the same each day and the dining room food was not much better . They clearly want passengers to dine in the speciality restaurants at an additional cost . The one plus was the entertainment in the theater, headliner singer, ice show , comedy club , etc. They were all outstanding. Read Less
4 Helpful Votes
Sail Date: December 2016
I will admit the ship is pretty and impressive looking. A very nice layout. Loved the different areas. But that's where the good ends. Walked aboard to one of two rooms that stunk from cigarette smoke. (Never completely ... Read More
I will admit the ship is pretty and impressive looking. A very nice layout. Loved the different areas. But that's where the good ends. Walked aboard to one of two rooms that stunk from cigarette smoke. (Never completely eliminated by the staff, though they appeared to put effort in AFTER we complained. They should've noticed well before our arrival.) Huge crowd was watching Monday Night Football game with playoff implications and we were literally thrown out at about halftime to permit Karoake - over 100 people. Food was terrible, dining room service even worse. Limited options, and food was bad, cold, etc. Lobster had ammonia smell that was probably from the preservatives or was rancid. Kept sending back, new ones came back same. Couldn't eat them. Even the Specialty restaurants, which are expensive, were unimpressive. Main course was just "OK" (Steak) but appetizers and sides were poor in taste and quality. Only the desserts were decent. Rooms were generally warm. It took the staff 4 nights to get me a small fan. Rooms service was terrible in every way. Most of the food was inedible. Restaurants all close by 10:00 p.m., virtually nothing to eat but bad pizza after that. In most cases had to repeat requests for simple items or refills on drinks with all staff members. Some were even rude. Computer went down several times when trying to plan excursions or dining reservations. Ship lost water service for about 3 or 4 hours one day. The internet service was extremely spotty, often leaving us disconnected and having to log back on. And the mattress was hard as a rock. I had always heard Royal Caribbean was top notch, so I was extremely disappointed by my family's experience. Also, the comedy club seats about 100 people. That's not enough for 6,200 guests. Most never were able to go, even by attempting standby. Unfortunately, for those that actually made it inside, the comedian had only one set of jokes for the entire cruise, that he repeated every show - unimpressive. Spa treatment rooms were located next to or under the gym, so constantly heard weights banging. When I mentioned the noise, my spa attendant Josie refused to even attempt my massage, saying she'd only have to do it over if I complained later - great attitude Josie! So, my advise, spend less and get more somewhere else. Read Less
2 Helpful Votes
Sail Date: December 2016
If your evening dining experience is important to you I can not recommend Oasis of the Seas. In spite of the excellent staff and flawless service the food experience was not satisfactory. The meals were not innovative, of poor quality and ... Read More
If your evening dining experience is important to you I can not recommend Oasis of the Seas. In spite of the excellent staff and flawless service the food experience was not satisfactory. The meals were not innovative, of poor quality and unremarkable in presentation. The breakfast experience was satisfactory with very good service. I felt like I was making my way through Times Square at rush hour, most of the time. Decks were crowded lines frequent. Oasis of the Seas is too big for us. Because of it's size there is a plus, stability. One feels comparatively little movement in turbulent seas. We had several choppy days and the motion on the decks was gentle. The public address system was poor in most places so announcements were lost. The photo services need better management. Security was very good and without exception the staff was friendly. Main event shows were most entertainling Read Less
4 Helpful Votes
Sail Date: December 2016
we like the oasis class ship. its big and stable. this was our fifth royal cruise. our biggest concern was the quality of the food going downhill. the main dining room was decent. the beef was tough and chewy. we ordered the filet from ... Read More
we like the oasis class ship. its big and stable. this was our fifth royal cruise. our biggest concern was the quality of the food going downhill. the main dining room was decent. the beef was tough and chewy. we ordered the filet from chops every night but was an additional expense. there was a nice variety but some very weird dishes. the food at windjammer was not very good. smoked salmon for breakfast used to be everyday. this cruise only last few days. the promenade used to serve shrimp rolls but the sandwiches served this cruise were not very good. the only places to get late night food were sorrento's(good pizza) and promenade which i already stated not very good. would be nice to have better quality and variety for late night snacks. the service was great. our wait staff at dinner was awesome. wish oasis had water slides. next cruise would be on the harmony for the slides. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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