2 Helpful Votes
Sail Date: November 2017
Food in main dining room was great disappointment and sometimes the best seller for cruising. Server was cold and flat affected. Excellent ice and aqua shows. Difficult to keep our 2 younger children (8 months and 2.5 years) ... Read More
Food in main dining room was great disappointment and sometimes the best seller for cruising. Server was cold and flat affected. Excellent ice and aqua shows. Difficult to keep our 2 younger children (8 months and 2.5 years) occupied outside of the 1 play room's hours of operation. Daycare staff seemed burnt out on babies, no charisma in their activities or communication with them. Balcony was assigned incorrectly and they promised to call with answer about correction yet never received reply. Security was thorough in finding a lost item, after daycare staff denied it was there (which is where it was found). Never offered drinks from the bar while in dining room. Dining room server did not offer to assist with lobster, had to ask for refills, sour cream, horse radish, etc. Also had to order entire meal, including dessert, upon sitting; poor options for meals. Told we were on a "schedule" for dining and needed to order fast. Read Less
1 Helpful Vote
Sail Date: November 2017
This was our first time on an Oasis class ship. Lots to see and do, but lots and lots of people everywhere. Opted for the Ultimate Dining Package and that was great. Tried all of the restaurants and in all cases the food was great and ... Read More
This was our first time on an Oasis class ship. Lots to see and do, but lots and lots of people everywhere. Opted for the Ultimate Dining Package and that was great. Tried all of the restaurants and in all cases the food was great and the service mostly excellent. We made advance reservations for all shows, so that worked out fine. Went to the dining room for breakfast twice, first time we bailed due to a huge line...some folks had already been waiting 30 mins. Spent a lot of time on our balcony...awesome! Shows were great, although we did not end up making it to Cats. Service was mostly good, but not very personalized...just too many people I think. We did not book and shore excursions thru Royal. Embarkation and debarkation at Port Canaveral and all of the ports was smooth and organized. All things considered, we've enjoyed cruises on Freedom Class and smaller much more. Read Less
3 Helpful Votes
Sail Date: November 2017
We have cruised with Royal Caribbean approximately 8 times...VERY LOYAL. We have also just cruised with one other cruise line [Carnival] about three years ago. This past week we have noticed significant changes in the value prop that ... Read More
We have cruised with Royal Caribbean approximately 8 times...VERY LOYAL. We have also just cruised with one other cruise line [Carnival] about three years ago. This past week we have noticed significant changes in the value prop that give us clear pause on whether cruising with RCCL is the way to go. In the past, we felt cruising was a good value compared to other types of vacations. Some examples include extra fees for certain menu entrees in the dining room, significant increase in beverage costs...most drinks were $12.98 each and just overall, it feels like everything we did had an extra hidden cost that had previously been INCLUDED as part of the cruise package in the past. I will say the staff was very upfront with every instance (and there were a lot of instances) with telling us beforehand that 'such in such would be an extra fee'. Based on my experience last week, I couldn't in good conscience say that RCCL is a great VALUE. I think that our overall experience was fine but the "value" part of the equation is probably going to be another cruise line. Embarkation / Disembarkation: Our embarkation was quick and smooth. Our disembarkation was via the self-assist and we were off the ship by 6:45 a.m. which was excellent. Ship / Entertainment and Activities: Oasis of the Seas offers a very clean ship with plenty of activities and entertainment both aboard and onshore. We traveled with children and there were plenty of activities for them too. Cabin: Very Good. Just extremely cramped two adults and two children. We had a Large Balcony room. Dining: Very good. Food was very good and plenty of options to choose from as usual. Service: The cabin stateroom attendants are excellent...always have been. The dining service was not as good as in the past. It met our expectations but was slow at times. The Head Waiter was thorough in checking in with us about three times during the week. Port / Shore Excursions: Plenty of options. I would go again but I would look strongly at other cruise line options. There is a huge business opportunity for someone to fill in that VALUE piece that Royal Caribbean used to be known for in the cruise market place. Read Less
1 Helpful Vote
Sail Date: November 2017
We gathered our family from across the country to spend Thanksgiving week together. The closest airport is in Orlando and it was a challenge coordinating everyone's arrival times and transportation. Lyft and Uber worked well for ... Read More
We gathered our family from across the country to spend Thanksgiving week together. The closest airport is in Orlando and it was a challenge coordinating everyone's arrival times and transportation. Lyft and Uber worked well for getting some to Port Canaveral. The shuttle fees were more expensive for the parties of more than two people. We stayed at the Radisson Resort at the Port overnight and shuttled to the port for embarkation on Sunday. This worked really well for keeping everyone together! Chose this cruise for the port calls at San Juan and St. Maarten. This cruise was more expensive than other options but I wanted our grandchildren to see these two ports so paid more for the Oasis AND more for flights because everyone had to travel the Sunday at end of Thanksgiving week. Due to the hurricanes, our ports were re-routed. We made the best of it although we felt Cozumel was a a vastly inferior port - we have been there many times and had no desire to return. Our other ports were Falmouth, Jamaica and Labadee. Embarkation was miserable. How do you get 6,000 people on a ship? Slowly, laboriously. Just get in line and suffer through it. Once we reached the actual check-in the process went quickly because we had our documentation and credit card ready to go (yes, even with online check-in still need to produce the card). As soon as we boarded the ship, the kids saw Sorrento's pizza and they were thrilled! Most of the grown up were, too! It is located directly to the left of the ship entrance when embarking. The ship is beautiful and quite spectacular. Our rooms were on the 10th level and we greatly enjoyed all of the beautiful artwork on the ship. We would have liked a self-guided tour of the art work but didn't see anything like that at guest services. Our cabin was the least comfortable of all the cruise ships we've been on - this was my 9th cruise. On other ships I've been impressed with the compact efficiency of the cabins but the narrow countertop in the bathroom, the extremely low height of the sink and the design of the cabin left us constantly bumping into things and each other. The sofa was hard and incredibly uncomfortable. Definitely the poorest design I've experienced. On the bright side; the shower was nice and the water pressure was great! Our balcony cabin was musty and warm even after three calls to maintenance and one visit from maintenance. I treated our daughters to a spa treatement and we chose the top-to-toe for $149, which included massage, mini-facial, foot and ankle massage, scalp massage. We enjoyed the ambiance and agreed our therapists were all lovely. My husband enjoyed the Thermal Suite pass for the week with rainshower and steam rooms. I think it cost $119 for the week. A limited number of passes are sold and he said there were never any more than 5-6 people there when he visited and usually only 1-2. Being with my family was priceless and I'll cherish the memories for a lifetime. However, I don't recommend the Oasis for a large group for many, many reasons. Here are just a few: 1. Dining reservations. I booked our reservation one year in advance and originally asked for late dining, but within a couple of weeks of booking the reservation asked that we be moved to early dining. I was told that early dining was sold out and that we would be placed on the waitlist. With 11 months to go, I wasn't concerned and felt optimistic that we would get early dining. I checked in every couple of months and was very patient...probably too patient. After the hurricanes hit and I saw that people were canceling their reservations and Royal/Oasis was running a sale to fill cabins (although we certainly didn't benefit from this!), I was even more confident that a change would be made. Nothing. By this time I was really getting concerned because I learned via Cruise Critic forums that the formal nights were supposed to be the 2nd and 6th nights and our entertainment reservations were in conflict with 8 p.m. dining on those nights. Our family really enjoys the formal nights and we also enjoy entertainment. Why don't the cruise lines JUST TELL YOU when formal nights are planned?! It's not rocket science! So.......long story really long......we did NOT get moved to early dining even after speaking with the maitre d as soon as we boarded. The solutions we were offered? Eat at the buffet! In formal wear? Not what I had in mind or paid thousands of dollars for... OR make a reservation at the specialty restaurants! Specialty restaurants only allow a party of 10 to make reservations, which complicated things although we did eat at Giovanni's Table at 5:30 p.m. one day to work out a show reservation....the diving show, which was then canceled because the ship was listing more than 3 degrees. So an additional $360 later.....this didn't even work out! And, yes, for the Main Dining Room we were fine with being seated near each other at tables of 6 and 6, 8 and 4, we suggested every possible configuration. ARGH. Enough on this topic. 2. Entertainment reservations. With five cabins and 12 people making entertainment reservations was a pain in the booty. Reservations are required because of the large number of passengers. I managed to make reservations for all of the shows we wanted to see but had some conflicts with our dining time. No big deal until I learned when the formal nights were planned (see above). Then I tried to change the reservations but when I called Royal Caribbean I was told ALL of the shows were not only fully booked but oversold by about 70 people. So no changing the reservations. The cruise was still several weeks away at this point and I was already completely frustrated by corporate red-tape and the unwieldy website. 3. Gathering spaces. We just wanted somewhere we could all meet and be comfortable. This was certainly not our balcony room! Eventually we found the card room and enjoyed an evening playing games together. Although fairly quickly the room became very full and loud with other groups. The Solarium was a nice space but with two 11-year-olds we couldn't all meet there. The ship is just not designed to easily pull together enough tables for 12 people in any of the cafes or bars. We tried to play Bingo together at the On Air Club and it was awkward at best. 4. Kind of an obvious one, but with a ship this size it can be hard to find people. The early part of the week we were all over the place checking out the ship and activities but by the end of the week we had our groove down and were more easily able to find each other. The kids learned how to use a landline/sealine telephone and leave messages old-school. Walkie-talkies might have helped but we weren't sure they would work well on such a large ship. Shore Excursions We had a great time on our shore excursions although the crowds, queues and herding to get to the buses was a hassle. Again, how do you direct 6,000+ people? The logistics are a challenge and I just got tired of being crammed in with a bunch of people. Cozumel, Mexico - All in our group had been here before so we decided to take the grandkids inland to Chichen Itza. We knew it would be a long day but it was an opportunity for them to visit a UNESCO World Heritage Site and one of the New Seven Wonders of the World. They LOVED it! All three literally gasped when they saw the Kukulcán Pyramid. Our guide, Alex, was exceptional. It was a 10-hour roundtrip excursion and worth it. Falmouth, Jamaica - Because of the change in ports and the weather forecast for our day in Falmouth, I procrastinated booking an excursion. At about 7:30 p.m. the night before I went to the Shore Excursion desk and after a short wait in line, Gareth from the UK was available to help me. I told him that we were looking for a relaxing day after our expedition in Mexico. Rafting was sold out, the girls were too young for kayaking. A river tubing excursion looked promising although it included a visit to the "Blue Hole." I asked Gareth what that entailed and he said, "It's a Blue Hole. It's famous." "Why?" I asked, "What is it?" He then drew a circle around the blue on my shore excursion pamphlet and explained again to me, "It's a Blue Hole." Fine. Sign us up. I guessed the Blue Hole must be something one swims in. Not quite...... After a drive into a seemingly remote area with dirt roads and switchbacks, we discovered The Blue Hole is actually a collection of rocky waterfalls from which one can jump! Woah! Maybe not "relaxing" but we were all in! I was amazed that the grandkids jumped from all the waterfalls and all but one jumped from the 22-foot cliff. It was awesome! Then we inner tubed through the jungle on the White River. Interestingly, we were required to wear helmets and life vests on the smoothly flowing river and not at the Blue Hole..... Labadee, Haiti - Nice and relaxing day. We rented a beach lounger to have a meeting point and a place for everyone to drop off their stuff. The grandkids enjoyed the slide and Arawak Aqua Park, the adults snorkeled and swam. Fun day. Be sure to take water shoes as one of our son-in-laws stepped on a sea anemone and had more than 30 spikes embedded in his foot. Seriously OUCH. Entertainment I saved the best for last! The entertainment, the quality of the productions, the sets, the staging, the technical aspects and the talent of the performers were absolutely top-notch. The Broadway performance of "Cats" had nothing on this production. It was exceptional. Everyone in our group was enthralled with the production, and we had several non-theater people with us. I suggest sitting up close so you can enjoy the nuances of the performers. I know "Cats" isn't for everyone but that is a fault of the script, definitely not of this production. The only show that was average was "Savannah Jack," a country band that performed as The Headliner show. The band did a pretty good job but that's just not my favorite genre. The ice skating show "Frozen In Time" was terrific and entertaining for all ages. The sets, props --- seriously, don't miss any of the shows if you can manage it!!!!!!!! We've cruised on Disney and I didn't think any cruise line could measure up to those performance standards, but I have to say the quality of entertainment on Oasis is equal to and in some cases superior. A note about the reservation system -- although reservations were required, with the exception of the late night comedy show, seats were available at every production. So if you're sweating the scheduling details as I was, take a breath and you should be able to get in. I wish I had known this beforehand as it caused a great deal of stress. Finally, the nickel and diming of Royal Caribbean has gotten out of hand. My daughter went through the daily list of activities and struck through everything that cost additional money. It was at least half the list. Everything is an upcharge from the drink packages to the dining packages, from the coffee card to the Prohibition Party, from the yoga class to the performers on the dock at Labadee asking for tips, from the cupcake decorating to the behind the scenes tour - enough is enough! In summary, Oasis is a beautiful ship with terrific entertainment although the hassle of reservations, upselling and crowds takes away the "relaxing" aspect of a cruise. Read Less
1 Helpful Vote
Sail Date: November 2017
Chose this cruise to go Eastern Caribbean did not make that area..instead we went to Mexico, and Jamaica the two places I did not want to ever visit again. Next we could not get tickets for comedy club on line ahead of time. I had ... Read More
Chose this cruise to go Eastern Caribbean did not make that area..instead we went to Mexico, and Jamaica the two places I did not want to ever visit again. Next we could not get tickets for comedy club on line ahead of time. I had tickets and then they got cancelled by Royal. On board we got tickets for comedy club but found out after waiting in line 30 min. that they had a computer problem and we did not get in.. I bought the drink package early non alcohol version this would have been great if I did not have to go to guest services every day to have charges removed (same story computer problems). The food in main dinning room was great, The windjammer also pretty good, all wait staff great no problem. Room steward great as always. Rooms had a balcony (outside) and opened up the balcony with our neighbors (4 other couples) . Royal has a lot better chairs on the Freedom class ships, chairs on balcony are not comfortable at all. Pool deck chairs are also very cheap, flimsy. Central Park deck 8 was great. Lots of places to sit and relax drink beverage, read. Great place to walk from aft elevators to forward elevators. Read Less
4 Helpful Votes
Sail Date: November 2017
With 9 Princess and 5 NCL prior sailings I consider myself to be fairly well seasoned in cruising. This was our first sailing on Royal Caribbean. My husband and I booked it about 2 weeks prior to the cruise. We booked an outside view ... Read More
With 9 Princess and 5 NCL prior sailings I consider myself to be fairly well seasoned in cruising. This was our first sailing on Royal Caribbean. My husband and I booked it about 2 weeks prior to the cruise. We booked an outside view guarantee and were very satisfied with our stateroom 8124. The room was fairly spacious (for a regular room) with a large round window and a full width built in bench seat in front of it. We used that area for our damp swim suits. The bed was comfortable and I liked the fact that the end is slightly rounded making it easier to walk around it. We could have used a few more drawers although there are a number of open shelves inside the closet. The shower had really good water pressure but it would be nice if the hand held shower head had a sliding bar. If I wanted to shower without washing my hair I had to wear a shower cap. I also liked the built in night light feature of the bathroom light. Our room steward was good and provided ice each day per our request. There was no lotion in the bathroom so when I had used up all of mine by the 5th day I asked for some from the steward. The ship itself is nice...although we were still discovering new areas by the end of the week. Central Park and the Solarium were our two favorite areas. There are plenty of elevators however they frequently passed us by. "Class" warfare - If you are in the Sky or Star Class or Pinnacle Club you'll get treated very well. We felt like just another paying passenger. We learned not to bother showing up early for the shows. The best seats in the house will be held for the "1st class" passengers until 10 minutes before showtime. Then any remaining empty seats are released to the first people passing by (or whoever can quickly switch seats. Entertainment - This is the one area that I felt was superior to Princess (our favorite cruise line.) The ice show was outstanding. Oasis of Dreams (water show at the Aqua Theater) was also very good. The Headliner Show (Savannah Jack) was good but that fiddle player was OUTSTANDING! Come Fly With Me (production show) was very good. But we walked out of Cats after enduring 45 minutes of frivolous nonsense (I can't believe that show ran for decades on Broadway!) Silk dining room - We had a table for 2 at the 5:30 pm seating. For the most part the food was good. Some dishes were outstanding (roasted beef tenderloin entree, smoked chicken breast starter, lemon panna cotta dessert and the creme brulee.) Service was somewhat slow. And even though we sat at the same table every night the maitre d never stopped at our table - not even one time to greet us. She did make a number of visits to the tables behind and next to us throughout the week (one was a table with 3 people and the other was a table with about 10 people.) Perhaps those guests were Star or Sky Class or Pinnacle Club?) Windjammer Buffet - This was somewhat disappointing. Selection was just okay as was the quality (although I did enjoy the cream of chicken soup in the middle of the week.) Breakfast juices were watered down. Dessert was very disappointing in the buffet. We were also disappointed that the buffet was closed by 9 pm. Often we would want something light like a salad or cup of soup after a show...but the only place that was open was either Sorrentos (pizza) or the little cafe on the promenade (sandwiches and a few desserts.) Other eateries - We had lunch in the Solarium cafe a couple times (delicious ham one day.) We tried the pizza in Sorrentos a few times. It was okay but definitely not NY pizza. We did not eat at any of the specialty restaurants. We tried the American Icon dining room twice for breakfast. For the first time we shared a table with other guests but service was slow. We didn't realize that dining room also has a breakfast buffet. Most of those dishes that were served to us were already available on the buffet. Go figure that. So the 2nd time we just ate breakfast at that buffet rather than at Windjammer. Central Park cafe - we had breakfast once and a light lunch (soup and sandwich.) Bagels were okay (NOT NY) but they also had good apricot/cranberry cream cheese. Labadee BBQ - forget it! One piece of chicken was undercooked. Ribs had a vinegar base bbq sauce (which I don't like.) Mac and cheese was COLD....like it never got baked. I went back and took some from the other side of the buffet and even though it was warm it didn't taste good at all. So the buffet on the beach was a total disappointment. Ports/Excursions - Cozumel - we got off the ship so I could buy some Mexican vanilla and then got right back on and enjoyed the empty pools. Jamaica - went on a ship excursion bamboo rafting on the Martha Brae river - it was enjoyable....until our captain tried to sell us souvenir gourds at the end. Labadee - our first time in Haiti and I wanted to snorkel although they told us there's not much to see in the waters there. After being turned away from the "private" beach area (for the suite and elite guests only) I snorkeled at the next beach area. There were a few colorful fish and the water was refreshing. Port Canaveral - we live in Florida so we didn't do any excursions. Miscellaneous: Royal Caribbean App - ohhhhh, there's an app?????? I just found out about it in the follow up survey. That would have been nice to know about before we sailed. We never heard anything about it nor do I remember seeing anything in the daily schedules. Somehow I don't think we were the only ones because I saw a number of guests with walkie talkies. Cruise staff - morning show cruise director had a daily trivia question. Most days there were only 1 or 2 people who answered. They might get more people involved if they gave away a little "prize" to a guest with a correct answer. (We've gotten things like luggage tags, playing cards, travel cups, etc. from Princess and NCL.) Sundeck on deck 14 forward - we discovered this while at the Solarium. It's supposed to be a sundeck but the chairs were always stacked up and tied down. However there are two small areas which are very good for star gazing on a clear night. They are away from bright lights and there is a telescope at each location. We had several clear nights and were able to get a fantastic closeup view of the moon on one night in particular. Be advised this location is NOT on the deck plan...and I don't know why that is. No laundry rooms on board to iron your clothing so sometimes we went to the dining room in wrinkled clothing. Oh well. I wasn't about to pay for laundry service. Cruise port - If you're parking at the port you'll have to pay in advance of the cruise. AND you get charged for the day of arrival AND the day of departure. Embarkation went okay but going through customs on the day of disembarkation took about an hour as there were only 4 customs officers to handle 6000 guests. Overall we had a good time...but we plan to stick with Princess. Read Less
1 Helpful Vote
Sail Date: November 2017
While there is no disputing that the Oasis is a beautiful ship, certain aspects could not be overlooked. Cruising it seems has become all about the nickel and diming of the guest where more and more items are at an additional cost. ... Read More
While there is no disputing that the Oasis is a beautiful ship, certain aspects could not be overlooked. Cruising it seems has become all about the nickel and diming of the guest where more and more items are at an additional cost. Especially when travelling with children, it's not pleasant to have to shell out additional money on a constant basis. Food: Not blown away, all of the meals in the main dining room were served lukewarm at best and the option for flexibility did not seem to be there (i.e. replacing rice with a vegetable) It was definitely more of an assembly line type atmosphere. Food quality was much better in the speciality dining options, however to pay an additional cost each not is not ideal. Would have been nice to have a few alternate late night options like a snack bar for those who don't eat pizza. For the cost of purchasing a beverage package, it would be helpful to have more than 4 of the Coke machines on the boat. Very often, many items had run out, only after waiting in a long line for your drink. With such a large capacity of guests there really should be more of these machines. One major issue we had which was no fault of RCI was our cabin neighbours. We paid the upgrade to have a balcony and our "neighbours" were extremely inconsiderate. There were few times we were actually able to enjoy our balcony because they would blast their music, and scream to the balcony on the other side of us where their friends were staying. In addition, they had very loud children who were up before 7 am daily that they allowed out on the balcony and into the hallways screaming so sleeping in was never an option for us. While I can appreciate that children will be children, we spent money to enjoy a vacation and would have appreciated some consideration. Ship security became involved but nothing was ever done. This was my travel companions first cruise, we primarily do all inclusive resorts and she felt that she would likely not return for another cruise. The entertainment was pretty good, Cats was a very poor choice....way too long for a cruise! The music on the pool decks, and generally all around the boat left a lot to be desired. Not sure when Mariah Carey and Whitney Houston ballads became synonymous with Caribbean cruising. Read Less
2 Helpful Votes
Sail Date: November 2017
The Oasis of the Seas is a Royal Caribbean Cruise ship in their largest class of ships with capacity for 6,000+ passengers and 2,100 crew. It is a beautiful ship with many unique features. Central Park spans about 2/3 of the length of the ... Read More
The Oasis of the Seas is a Royal Caribbean Cruise ship in their largest class of ships with capacity for 6,000+ passengers and 2,100 crew. It is a beautiful ship with many unique features. Central Park spans about 2/3 of the length of the ship on the 8th deck. It is an open-air promenade with trees and plants, real birds and is where 3 of the specialty restaurants are located. Vintages, the upscale wine bar, and Tiffany’s store are also located here. Balcony cabins on the 9 thru 14 decks overlook the park. It is a quieter part of the ship although they have classical music performances some nights. The Boardwalk is the part of the ship geared towards children with a carousel, arcade, Johnny Rockets restaurant, ice cream a candy store and more. At the end is the aquatics theatre where they have live performances with acrobats and divers. Balcony cabins also overlook the Boardwalk. There is an ice skating rink where there is an ice show performed several times during the cruise and open time for passengers to ice skate. The 5th deck is the promenade where there are lots of shops, pizza restaurant, café, pub, and several other bars. This is where many of the daily events are held such as parades, meeting Dreamworks characters, Zumba, and dance lessons. The outside perimeter of the 5th deck is the running and walking track. It is completely covered but only enclosed in certain spots. The 15th deck is where the swimming pools and hot tubs are located. One area has the kids splash park and pools. The Solarium has a pool area restricted to adults as well as a restaurant. At the back of the 15th deck are the sports areas including a basketball court, rock climbing wall, ping pong tables, 9-hole miniature golf course, zip line and surfing wave pool. Transportation to Port Canaveral For people who drive to the port, there is parking next to the cruise terminal at $124 for 7 days, or private lots located outside the port that are less expensive and provide a shuttle to the port. If you fly into Orlando, RCCL offers transportation for $70 per person. We found a fly, snooze and cruise package through Go Port Canaveral that is a good value. Hotels near the Orlando airport and hotels near Port Canaveral participate and the prices vary based on the hotel. We stayed at the Orlando airport Doubletree. It worked out well for us. Ports of Call We went to 3 ports during the cruise. The first was Labadee, a private beach owned and operated by RCCL on a peninsula in Haiti. The main thing to do here is to lay in a lounge chair on the beach. For $95 you can use the zip line that goes a considerable distance from a hillside above the beach down to the beach area. It also has some shops run by locals but we didn’t get back to that part of the beach area. RCCL offered some boat sightseeing excursions and a snorkel trip. We took the snorkel trip and were most disappointed. Although the guys working the boat were great, the snorkeling was in water so shallow that I could stand up in it. One small area had some coral and a few fish. The rest had few fish and just sand and some plants. The second port was Jamaica. We went on an Appleton rum experience. I thought we were going to the factory, but it was primarily a tasting room. The rum punch was outstanding. They told us about the rum making process and then we tasted 3 of their rums. They of course had a shop where you can buy their rums, but they are also sold in the US. The prices were not discounted at the tasting room. I found it in a port shop for $8 less. After the tasting we were taken to a beach club area for a disappointing lunch. We had time to use their beach where there was a fairly rowdy group of young adults partying. We were able to get transportation back to the ship early. The final port was Cozumel. We have been to Cozumel many times in the past so we were looking to do something different. We signed up for a secret river and caverns. The time on the website was from about 8am until 3:30. When we arrived on board, our tickets said the meeting time was 6:45am. We went to shore excursions and learned that there is a 2-hour ride to the secret river so we cancelled and decided to go on another snorkeling trip. This one was much better. We saw lots of different fish in an extensive coral reef. We also snorkeled a shallow area that is a starfish sanctuary. It was interesting but we only needed 15 minutes there and we were there about 30 minutes. We found that the excursion descriptions on-line before the cruise were different from the descriptions that the ship’s shore excursion desk had and even they didn’t have sufficient information to answer our questions. Our experience with other cruise lines has been much better WRT reliable shore excursion information. There are pros and cons to this ship, and depending on one’s perspective, you may thoroughly enjoy it or be disappointed. Pros: • Even with over 6,000 passengers, the embarkation process went relatively quickly. • The ship is beautiful and is well maintained. • The cruise staff and performers work hard to make it fun for the passengers. • They provide a family friendly environment, especially for people with small children. The kids swim area, kids activities space, Dreamworks characters to meet, Boardwalk activities and more make it fun for little kids. • Lots of nightlife activity with at least 7 different themed bars, most with live music at night. Some nights they had special events in the promenade area, such as 70’s night. It is very crowded and with everyone standing around, it was hard for me to see what was going on. • 6 specialty restaurants as options to the main dining rooms, for an additional fee. • Multiple restaurant options with no additional fee for breakfast and lunch. Johnny Rockets and the Solarium bistro offer breakfast, the solarium also has a lunch buffet but dinner is an additional fee. • The food in the specialty restaurants Chops Grille and Giovanni's was excellent. We were disappointed in 150 Central Park. The main dining room was good but not great. • I am a wine enthusiast so we went to two wine tastings at Vintages. It's for groups of not more than 12 and the wines are higher end than the wine tastings held in the dining rooms. Cons: • Only 3 ports in 7 days, if you don’t include Port Canaveral where embarkation and debarkation take place. • Although we got on the ship smoothly, cabins were not ready until 1:00pm, which means we had our carry-ons in tow for lunch and looking around for the first 90 minutes after we boarded. • There are lots of extra charges including the $13.50 per day per guest for gratuities, drinks besides tea, coffee and lemonade, some items even on the main dining room menu, specialty restaurants including Johnny Rockets, ice cream, Starbucks, many of the offered fitness classes, some of the activity classes, etc. Internet is pricey at $20 per day, or a 7-day package for $13 a day. The package can only be used for 1 device. • In order to ensure you can see all the shows offered, you need to book on-line before the cruise. Two weeks before the cruise there was limited availability for reservations. However, you can wait in line at your preferred viewing time and can probably get in since it appeared that they underbook the venues. • We experienced waiting in lines frequently. Even with reservations, people start lining up for shows 15 – 30 minutes before they open the doors. Some venues were full so getting a good seat required queuing early. Some were not as full so arriving later was not a problem, but we never knew how full any show would be. Guest Services usually had a long line. I had to go back several times before I was able to take care of a simple matter. • There didn’t seem to be any limit in the number of passengers selecting My Time restaurant seating. For those who did not reserve seating times in advance, the queue to get into the restaurant was extremely long at times. We did not get our preferred reservation times on some evenings but the line was so long for those without reservations, that we left and came back later. I would recommend choosing a set dining time option for this ship. • The activities on days at sea were disappointing for us. The pool deck is very crowded and noisy. It is difficult to find a chair since people like to save chairs all day. They have the usual cruise ship activities of trivia games, bingo, and spa treatment seminars where their goal is to sell you services. The only movies they showed in public venues were kids movies. There were no cultural lectures and special speakers. We booked this cruise because it was something different for us. Many people we met had sailed on this ship several times before and love it. From my perspective I prefer smaller ships that spend more time in port, where you rarely have to wait in line for anything, and where gratuities, internet, and some alcoholic beverages are included. Read Less
1 Helpful Vote
Sail Date: November 2017
While this cruise has some positive points the overall negative points stand in my mind and won't allow me to recommend it to any others. Too much up selling from the minute you get on the ship: Central Park is nice, but only one ... Read More
While this cruise has some positive points the overall negative points stand in my mind and won't allow me to recommend it to any others. Too much up selling from the minute you get on the ship: Central Park is nice, but only one very small complimentary restaurant. The others that line the park are all specialty restaurants. More than half of the daily events have a charge for them. If they don't they are offering "free clinics" on how to improve your weight, health, gait, etc. You can be sure there is a product for them to sell at the end of the "free clinic". No personal toiletry items in the shower. I didn't bring body lotion or hair conditioner because it's a staple on cruise ships. Not this one. They have streamlined all the goodies that are free. No flower arrangements in the dinning room, no bud vases on the tables, not even a chocolate on the pillows at night. It seems that they have taken away all the frills that might make you feel special and have replaced them with "an option to purchase" that pampering that the cruise usually offers. The food in the Windjammer was not very good. Quality and temperature of the food was poor. Lots of fatty pieces of beef, greasy hamburgers, cold fires. Repetitive menu - So, if you found something you liked, you can be sure it would be there again for the next six days/nights. Food in the dinning room (My Time) was better than the Windjammer, but I would not rate it better than "average". Desserts were not really worth the calories. The positive about the negatives regarding the food is that you won't gain weight on this cruise. Shows were typical of cruise ships. Nothing great, but hey, there's no surprise there. Overall condition of the ship - she's showing her age. Not still not bad. Cleanliness of the boat was 100%, Pool area was nice (adults have their own area). Plenty of chairs and selection of sun/shade First time with a balcony - will do it again. Loved it! Embarkation and disembarkation was easy. Staff was helpful and friendly. Promenade deck was nicely maintained. Nice gym. Read Less
Sail Date: November 2017
We chose the "Oasis" because of the Ports of call and because of the recent Hurricanes this all changed. As expected RCCL did not make any changes to their refund policy to be customer friendly and we were forced to take this ... Read More
We chose the "Oasis" because of the Ports of call and because of the recent Hurricanes this all changed. As expected RCCL did not make any changes to their refund policy to be customer friendly and we were forced to take this cruise! The "Oasis of the Seas" is a beautiful ship and offers lots of activities, but like Disneyworld expect lines for all activities. Even though we arrived for departure at noon, we encountered very long lines and wait of about an hour to board the ship. During busy times there is also waiting for elevators and meal service. We had a room with balcony and it was nice but probably a little smaller than the same room on other ships. We mainly used "MyTime" dining for our meals and found the food good but not exceptional. The "all you can eat" buffet" offered a nice selection but again nothing exceptional. At the Ports of call getting on and off the ship went smoothly but with the size of this ship the shops were packed. We attended all of the shows and they were all entertaining with the venues being very accommodating. Throughout the ship the service was good but the staff was not over friendly. Plenty of shopping and of course a large casino. The biggest issue we encountered was debarkation as we decided to leave early and take our luggage off the ship. The lines were extra long and very disorganized which surprised me as the staff encounters this situation every week. From the Disney style lines on and off the ship we walked almost a mile to the port parking lot. Surprisingly the lines moved quickly but could have been better controlled by RCCL staff. In summary rating this cruise 3 stars is about right. The highlight of this cruise was the service provided by the waiters in the American Icon restaurant each evening. Read Less
Sail Date: November 2017
We have cruised on Oasis before and wanted our friends who have never cruised before to see this mega ship. First of all we booked eastern Caribbean not Mexico but knowing we had no control over mother nature and the horrible loss to the ... Read More
We have cruised on Oasis before and wanted our friends who have never cruised before to see this mega ship. First of all we booked eastern Caribbean not Mexico but knowing we had no control over mother nature and the horrible loss to the islands affected, we chose to not cancel. I was very disappointed with the shopping onboard to many high end stores and no selection to speak of even the sales at night were horrible. The food was not as good as we remembered and the service either, the ship needs a overhaul it is looking pretty dated. Drinks, soda, internet, and water really needs to be that pricey ??? We had a free dinner at Chops and to be honest it was ok . We will not sail on the Oasis again. The only really good thing was our cabin it was very convenient to most everywhere on the ship. Read Less
2 Helpful Votes
Sail Date: November 2017
I choose this cruise because it was originally going to St. Maarten, San Juan, and Labadee. Two of three were devastated by hurricanes. Our ports were changed, RCI was rude, not that hurricanes are a fault of theirs but their response was ... Read More
I choose this cruise because it was originally going to St. Maarten, San Juan, and Labadee. Two of three were devastated by hurricanes. Our ports were changed, RCI was rude, not that hurricanes are a fault of theirs but their response was less then desirable. Loyal NCL cruisers here but have small children and wanted to take a bigger ship to these islands and NCL only uses small older ships to go to St. Maarten, so we chose RCI for the first time. Big mistake! The customer service staff off and onboard the ship are rude and tasteless. It's as if they are reading from a script. I understand the ports were closed however Labadee was not however they chose to send us to cheaper, MUCH less desirable ports, Cozumel, Nassau, and Costa Maya. If I wanted to pay $4,000 to visit these ports, I would've. The ship was beautiful however had some issues. During rougher sea's it was as if someone was BANGING on our sliding glass door to our balcony. Seems like they have a lot to fix/replace on the boat. The dining was decent, better some nights then others. Entertainment was great! The shore excursion desk staff was absolutely rude and not helpful. My kids preferred the kids club on the NCL boats we have been on. I just wish NCL would bring their newer bigger boats to more desirable locations. I'm not sure if we will go on RCI again. Read Less
7 Helpful Votes
Sail Date: November 2017
Chose Oasis of the Seas for largest ship and activities for family time and close port location. Embarkation was easy. Arrived after 10 a.m. but lines of traffic were backed up due to pick-up lines crossing with drop-off lines. Ship was ... Read More
Chose Oasis of the Seas for largest ship and activities for family time and close port location. Embarkation was easy. Arrived after 10 a.m. but lines of traffic were backed up due to pick-up lines crossing with drop-off lines. Ship was huge and many activities as expected. She did not show her age badly. No dirt or smells or rust. We had deck 11 ocean balcony for 3. Tight but manageable. Dining was a nightmare. Made My-Time reservations for every night at 6:00 p.m. as we had two small children in group of 9. Dining room said we did not have reservations. I printed them out but left the papers at home. We had to argue most nights to get a table. CATs was horrible. Beetle mania was fantastic group! Female comedian had us laughing off our seats. Piano player girl named Jake was fantastic. Dancing and music in Dazzles was great with Musik Express. Roy in Globe & Atlas did a fantastic Neil Diamond. Water show had athletics and high dives were frightening but show lacked something. Missed ice show. Shore excursions were terrible, went western and purchased while it was eastern before hurricanes. Drinks were odd. Some were ok but most drinks were made sloppy and tasteless. Drink beer. I will not take Oasis again. I am odd. I miss the quiet places other ships like Mariner, Voyager, Navigator, Explorer, Freedom had like deck 5 chaise and adult pool area with a deep pool and swim up stools. Oasis had the Solarium but the pools were 3 ft deep and the chairs were not padded and it was muggy hot with the cover over the top and not enough seating. I did enjoy the zip line and ice cream cones but missed the wonderful cookies and cakes and pies on Freedom. Read Less
Sail Date: November 2017
We did not choose this cruise; we were assigned to it by corporate Royal Caribbean! Some of the ports for the Eastern Caribbean cruise were temporarily destroyed by hurricanes. Within their n"contractual rights," we were ... Read More
We did not choose this cruise; we were assigned to it by corporate Royal Caribbean! Some of the ports for the Eastern Caribbean cruise were temporarily destroyed by hurricanes. Within their n"contractual rights," we were assigned to western Caribbean ports for the same week. There were no offers for refunds or adjustments even though Western tours are priced cheaper than Eastern Caribbean ones. Corporate RC has been deaf to our concerns and have even told our cruise advisor to "shut her hole" when she inquired about refunds, credits, or adjustments! The ports of call that we were assigned to were far inferior to the original destinations. The food quality on the RC Oasis has taken a dramatic turn for the worse since our last RC cruise on the Allure two years ago. To say the least, we would not recommend Royal Caribbean at this time until some of these issues are resolved! Onboard, the room attendant was wonderful and most of the service staff in the dining rooms were average. The staff of the Solarium restaurant was outstanding. The "Cats" production was very good. Our grandchildren and children were pleased with the special programs that were designed for their respective age groups. Overall, the value for the dollar was less than anticipated based on previous Royal Caribbean experiences. Read Less
1 Helpful Vote
Sail Date: November 2017
We cruise with family and friends which makes it more enjoyable. First the good. Or should I say great. The dining room staff; assistant waiter, waiter and head waiter, during our my time dining, where outstanding. They anticipated almost ... Read More
We cruise with family and friends which makes it more enjoyable. First the good. Or should I say great. The dining room staff; assistant waiter, waiter and head waiter, during our my time dining, where outstanding. They anticipated almost every request. They provided non menu items for sampling that where more flavorful than the menu items. Seeing the same wait staff every evening may seem boring for some, but I like it when someone remembers your name, what your drink preference is or what type of bread you like. It is those little things that make your day more enjoyable. Now the other things. Drink packages have changed. What you may have had last year may not be offered or included. What you think the deluxe package includes, may not pay for your favorite drink anymore. What was served last time may not even be on the ship or offered. Due to the hurricane season and the damage some locations received, some ports and locations remain closed. Itineraries have been changed forcing more ships to group into overcrowded ports and locations. This detracts from your port and excursion experience. Most ports can handle the normal 2 - 3 cruise ships at one time, but squeeze in twice that number and cozy isn't a good word. Overcrowding is a true statement. Read Less
5 Helpful Votes
Sail Date: November 2017
I've noticed some changes on this particular cruise that I was highly displeased with. The prices on the specialty restaurants have nearly doubled from my previous cruise. And then, on top of that, the pushing of "specialty ... Read More
I've noticed some changes on this particular cruise that I was highly displeased with. The prices on the specialty restaurants have nearly doubled from my previous cruise. And then, on top of that, the pushing of "specialty packages" was bordering on obnoxious. I was approached at least by 10 different people all trying to tell me how great of a deal the packages were. They were NOT a good deal to me since I know that the prices have drastically increased. I feel as though this was a tactical mistake on RC's part as I feel that they are going to lose a lot of us upper level and experienced cruisers who were used to paying reasonable prices for a single specialty restaurant. $20-$25 for Giovanni's table was reasonable; $41 is not. I'm afraid they have lost me as a specialty restaurant future customer. Also, I'm not quite sure how being a Diamond member is providing me any benefit. I requested "My Time" dining and was told that every time slot was booked. Really? Every time slot for the entire week? 5:30 was too early for me to dine so I took matter into my own hands and decided to eat at the Wind Jammer for dinner on 5 of the 7 nights. On the two nights that I did eat in the dining room, I found that the menu selections were much more limited than in the past, Gone were the long list of desert options and the only sugar free selection was for ice cream. I'm not sure what is happening here and I'm hoping this isn't a trend for all of RC ships. Read Less
2 Helpful Votes
Sail Date: October 2017
I have previously cruised onboard the Oasis eight times and must admit to being disappointed on this trip. Firstly, I found there was not enough staff in the Wind Jammer; where there were often dirty and cluttered tables. When the ... Read More
I have previously cruised onboard the Oasis eight times and must admit to being disappointed on this trip. Firstly, I found there was not enough staff in the Wind Jammer; where there were often dirty and cluttered tables. When the tables were eventually wiped clean, I noticed that the young lady used the same cloth for every table that she worked on - and all she did was literally wipe the tables! There was no sanitizer being sprayed and the germs were being transported from table to table on a very dirty cloth. However, the food served in the Wind Jammer was excellent; with many choices available and I found this better than the dining room food (which was often bland and unappetizing). I have seen 'Cats' many times and found this current cast to be not as energetic as in previous performances. The ice-show though, was a pleasure to watch and was performed as well as any other time. The Casino was made more enjoyable by the hosts, Adela and Andreea, who were always welcoming and stopping for a chat. The game shows and trivia, etc., were entertaining and it was a nice surprise to find that the questions in the Love and Marriage game show have (at last) been changed. The same questions in every L&M on every ship gets tedious after a while and the answers given by the contestants can so easily be pre-arranged. Our Royal Caribbean shore excursion to Blue Waters Beach Resort (in Falmouth, Jamaica) was excellently organized and I would recommend this to anyone. I had a balcony stateroom, which was always kept clean and our stateroom attendant was pleasant and accommodating. All in all, it was just a 'so-so' cruise for me; definitely not as good as previous trips onboard this ship and I wouldn't rush back there - so I must ask, just what has happened to the Oasis? Next week I am travelling back-to-back on the Majesty Of The Seas. It will be interesting to note the differences between such a large ship and one much smaller. Read Less
1 Helpful Vote
Sail Date: October 2017
I have been waiting to get on this ship for a long time and I realized the change in the itinerary was because of the hurricane but that was not a problem ..But to get a cabin that is smaller than Freedom of the seas..Buttons that dont ... Read More
I have been waiting to get on this ship for a long time and I realized the change in the itinerary was because of the hurricane but that was not a problem ..But to get a cabin that is smaller than Freedom of the seas..Buttons that dont work in the elevators causing us to miss our floor several times..Ice skaters that fell a lot for our show..Headline act that should have been on America's Got Talent ..The water show had no story line to it ..And the show Come Fly With Me was cancelled because no one could run the shows rigging..The food and menu is the same as the Fredoms but the staff is great...The last cruise that I was on with RCCL was stuck in port for two days in April so I was really looking forward to this one and it seems like now they have two strikes in a row against them..So for all of you that are reading this you have a 50/50 chance of the same stuff happening to you ,,and for the first time cruisers you will never notice..I have been on several cruises with RCCL and have never experienced so many problems with a ship as this one had.. Good Luck to you all.. Read Less
1 Helpful Vote
Sail Date: October 2017
This is a BIG ship & if you are traveling w/extended family, this may be just what you're looking for. After entering the terminal & just before entering the ship, there was a kiosk selling lanyards, along w/bottle water & ... Read More
This is a BIG ship & if you are traveling w/extended family, this may be just what you're looking for. After entering the terminal & just before entering the ship, there was a kiosk selling lanyards, along w/bottle water & sodas!! I could've bought water & sodas right there instead of buying a soda package & a case of water. Be mindful you need reservations for just about EVERYTHING on the ship, especially dining. It was just the two of us, celebrating our 40th wedding anniversary, so we were looking for more intimate things to do and/or things for us older folks besides BINGO & since we don't gamble, we only walked thru the casino. Food was good, especially in the Solarium Bistro. Enjoyed the entertainment, disappointed that the Aqua show was only offered the last day due to entertainers being sick, so didn't get to see it. Enjoyed the Karaoke contest & the 70's Disco night. Our itinerary changed due to the hurricanes, we visited ports I would not chosen. Our state room attendant was great, though we had a room w/balcony, it was kinda of cramped, only a couch & just regular chairs on the balcony, not recliners or foot rests. We just looked around town at Nassau & did the water park @ Cozumel - we'd already been there before; then again toured the town @ Costa Maya. My only major complaint was disembarkation; we had a bag lost, the bag was a last minute decision to check after we had packed & my hubby's meds were in the bag. When they called to let us know the bag was found, they asked if any liquids were in it & there was a couple bottles of water in it & they said they would have to remove them. Gave a credit card # for shipping; when the bag arrived the meds were missing. I called the port, no answer, called corporate & told "ROSE" about the missing expensive meds & she said nobody w/RC took them, my guess was as good as her's as to where the missing meds were & I could file a police report. Needless to say, we were NOT happy w/how this was just waved off, someone stole prescription medication out of our bag & that's a crime. We are thinking about looking into filing a report w/the police. This is probably a deal breaker for us on whether we ever cruise w/RC again. If we had flown & the bag would've been sent to the air port, then I couldn't say when or where they were taken, but facts are only RC staff had access & did open the bag. Read Less
1 Helpful Vote
Sail Date: October 2017
I didn't choose this cruise. It was a family reunion to which I was invited. I didn't realize so many children would be onboard. The food in some of the areas of the ship was decent and the rest was not so good. It made me ... Read More
I didn't choose this cruise. It was a family reunion to which I was invited. I didn't realize so many children would be onboard. The food in some of the areas of the ship was decent and the rest was not so good. It made me realize that a ship can be "too big." It was like a tiny city and beautiful, but I was looking forward to a little more peace. To be stuck on the ship with 8,000 ppl is not my idea of fun. The elevators were always crowded and we had to wait to be seated for dinner. The Cruise Director was funny and personable with a dry wit. I could not ask for more from the staff. I've cruised many times, but this was a first on Royal Carribean. I am used to a more intimate environment and would probably not sail on such a big ship again, however, the ship is clean and beautiful while the staff was perfect. This boat should probably work on how it organizes things. Read Less
2 Helpful Votes
Sail Date: October 2017
Over a year ago we booked the Oasis of the Seas with ports in St. Maarten, San Juan, and Labadee. We booked with several other Canadian families (we have cruised Disney with some of these friends previously and we ourselves had cruised ... Read More
Over a year ago we booked the Oasis of the Seas with ports in St. Maarten, San Juan, and Labadee. We booked with several other Canadian families (we have cruised Disney with some of these friends previously and we ourselves had cruised each of the Disney boats) and we started planning and getting excited almost immediately! Our must-haves when booking were: a new itinerary (we had only done the Caribbean on Disney) and at least 6 days/nights. We were drawn to RCL as it was considered #2 for family cruises and we would be bringing our kids. Our son is 11 and our daughter is 14. Other kids in the group ranged from 8 to 15. The price was right - there was a sale for Canadians at the time, and my data-driven husband ran the numbers and even with add on costs like pop/soda, alcohol, etc., we were going to be saving money versus the Disney cruises. We decided we would not be book ending this cruise with any park days and instead we looked for flights and hotel packages that would give us a day at Cocoa Beach. We went with Go Port Canaveral's "Fly, Snooze, Cruise" package and we couldn't be happier with that choice - one fee included airport to hotel shuttle, hotel stay, hotel to terminal shuttle, and terminal to airport shuttle. All very easy to sort out - I would recommend this package. As we drew closer to our cruise, mother nature intervened and St. Maarten and San Juan were devastated by hurricanes. Our itinerary had to understandably change. We ended up going to Nassau, Cozumel, and Costa Maya. Not a great itinerary because we had done it a few times already, but not a big enough deal to make us want to cancel our vacation! Overall: The ship is massive. It's intimidating and beautiful. This was a good cruise, but it wasn't fantastic and didn't win me to RCL... However, it was still very fun and would absolutely be the perfect cruise for others. Some of our group looked into a future booking. I thought the staff was lovely for the most part. Bartenders were fun. Restaurant staff was friendly, if not always quick... Pros: We were in cabins 9106 to 9506 and they were great. They are double occupancy, but booking two cabins per family was great (two showers!). The cabins have a bit of extra floor space that isn't totally usable, but we stored luggage there and laid out clothes to dry, etc. The windows are huge and overlook the helipad. Nice sunlight! I found the beds comfy and I think the bathroom is slightly bigger than the Disney ships, or appears that way as there is no tub. We never felt cramped. We ate in the Main Dining Room (MDR) almost every night (we had an "adults-only" dinner one night). I enjoyed the food. I found several great dishes and I am pretty snotty about food. The desserts were probably the most underwhelming, but I still ate them :) I had vegetarian meals (spinach and ricotta ravioli, mushroom couscous) and short ribs, fish, and more. The escargot weren't great, but other appetizers were just fine. I have read other people say that their food was cold. I only experienced that once. Our waitstaff was good. our main server was much better than his assistant (he needed a lot of reminders to take our drink orders), but we've had hit and miss with other boats too. Either way, they were friendly and thoughtful - especially about the kids. I liked the options in windjammers. I think more fresh, raw veggies at lunch would be welcome, but they tried to offer a lot of different kinds of food and we all always found something we liked for breakfast and dinner. Oh! The coconut cookies and the breakfast biscuits! I had way, way too many of those... We went to Johnny Rockets for breakfast one day and it was great. I had the french toast and loved it. We tried Park Cafe for breakfast and I really appreciated the bagel bar! My husband and I had breakfast in the Solarium Bistro one morning, which was a smaller version of the Windjammer buffet - it was quiet in there and very relaxing, with a beautiful view. Our adults dinner was at Sabor - the bacon-wrapped jalapenos were pretty good and I enjoyed the banana chocolate chimichanga. The tacos were just ok, and the nacho chips were not great. The service was very slow - my husband got his dinner as I was finishing mine. However, having said that, our table of 12 might have overwhelmed them a bit. I would still recommend looking at a fine dining option at least one night, you are going to have a higher level of fare and ask yourself, when you would get that type of food and ambiance for less. I loved Central Park - it was beautiful and calming. I wish I had had more time to spend there. I also really enjoyed the Boardwalk. That was a cool spot. Both get a bit hot at some points, but you're in the Caribbean... The headliner on our show was Edge Effect - an A Capella group - and they were phenomenal. The kids loved them! The Globe and Atlas pub - and more specifically Rob! A wonderful musician and the two nights we sat and sang were two of my favorite moments. Hannah - I'll say a bit more about the on-ship programming in a bit, but please know that Hannah made the programs we went to bearable. She was friendly, charming and kind. Zipline, rock climbing, Flowrider - I didn't use them, but my kids did and they thought those were great features! (Tip - go on the first day with your sea passes and get all the wrist bands done for your kids so they are set up for later when they want to use these.) Check in: I thought this was very smooth given that there were over 5000 people coming on board. Cons: Smoking - I will start by saying that I am definitely one of "those" non-smokers. I have asthma and so I'm pretty vocal that I wish people didn't smoke, but they do. I have zero, zero, problem with smoking areas, but the layout of them on this ship are really questionable. Almost the entire port side on the pool deck seemed like it was a smoking area and the smell carried quite a bit, so avoid it, right? Except... the two pools on the port side are the two chlorine ones that aren't for toddlers, so my kids wanted to swim in them ad i was frustrated at the idea of second hand smoke and my kids. The pool on the starboard side was saltwater and packed with adults (it was actually pretty funny, we must have looked like lobsters crammed into a pot...). I don't know the solution for on-ship smoking sections, but this one seemed really big... Swaying! Now, this was likely just our cruise, so take it with a grain of salt, but I have never felt a ship so much. I *think* because of our itinerary change, the boat may have just been moving slower and that's why, but the movement was something everyone in our group felt and mentioned. Shows - I want to duck and cover on this one, but I thought for the most part, they were only so-so (with the exception of Edge Effect). BUT, you're seeing big production shows in the middle of the ocean, so it's also pretty cool. The adult comedy opener was a bit of a snore, and I am a HUGE fan of stand up comedy. Programming - There are pockets of free "family fun" events scheduled throughout each day - especially the At Sea days. We were really let down by the programming. It felt like such an afterthought with no expectation that people would actually be engaged or have fun... It was weird. The Wii Family challenge - a crew member set up the Wii system and held up two remotes and said who wants to play. A few families were like"Woot, we do!" and she handed over the remotes and left. So, we were then trying to program it and it was just lame. The Pictionary event had us sitting in groups and we were given a sheet of words and blank paper and told to have fun. Hannah visited and joked with each family, but it wasn't enough to save this one. The worst part for me is that I feel like it would be so easy to make these really fun and build up the reputation of the programs and get people engaged and getting to know each other. I'm not sure who would be in charge of the programs, maybe the Cruise Director (wow, that guy...). Prohibition Event - I had such high hopes for this event. reading reviews made it sound like such a great night. Again, nothing was done to make this really engaging and to get people talking and meeting each other. The Jazz Band was really good (that guitarist!), but their set was minimal. The event was scheduled between 10:30 p.m. and 2 a.m. and fizzled out before midnight... I cannot in good conscience recommend this event. We've attended a fabulous Roaring 20s party and several of us have planned events before. This one was not worth the cost. Ports (Nassau and Costa Maya): we stayed on the ship in Cozumel, and in hindsight, we should have got off and stayed on for Costa Maya. Nassau is a gong show. The vendors are not necessarily aggressive, but there are A LOT of them. It would take a while to walk far enough to be out of the tourist area. Our friends booked a bus tour to Paradise Beach and had a great day though. Costa Maya - we took a shuttle to Mahahaul and ended up a the beach there. Again - a lot of vendors, and the number was overwhelming, but i din't find them aggressive. the beach was not very clean to me and I got a weird vibe from Costa Maya, which is unfortunate because I loved my last time there. Thoughts: There are some real opportunities to make this cruise even better. This cruise especially has the unlucky need to swim in all the lanes. Where a Disney might find excellence in younger children experiences and programming, and a Carnival might be trying to own the 20-20-something crowd, Oasis is so big it has to try to appeal to everyone. So for me, it missed the mark. I had fun, but I don't feel like I am ready to try RCL again. However, my 11-year-old LOVED it. He said the steak in the MDR was in his top five steaks and he felt like there was so much for him to do. My 14-year-old felt like there was very little to do and the teen club wasn't very good. But she was with five friends, so had a good time regardless! Read Less
Sail Date: October 2017
This cruise was not the best of my life! On the first evening, we had a medical emergency onboard and due to high seas and winds, we had to detour to Nasseau to drop the person off. This made us too late to go to Labadee. We went ... Read More
This cruise was not the best of my life! On the first evening, we had a medical emergency onboard and due to high seas and winds, we had to detour to Nasseau to drop the person off. This made us too late to go to Labadee. We went straight to Jamacia. While there, the captain decided, based on weather conditions, to return to Labadee instead of going to Cozumel. So, we returned to Labadee for a day. Then, we spent the last 2 days at sea, floating back to Port Canaveral." No compensation was offered for our trip, 2 ports and 4 days at sea instead of 3 ports and 3 days at sea. Several people in our group did not get refunds for their excursions in Cozumel, but rather shipboard credit for the cost, forcing then to purchase things on the ship. The stateroom we stayed in was on the front of the ship and on a low deck. The high waves hitting the ship caused the room to "roar!" It sounded like there was a dragon or something under our room. The ship is simply huge and you cannot get to know anyone. I would not recommend Oasis and we will not be going on this ship again. Read Less
1 Helpful Vote
Sail Date: October 2017
We chose this cruise to be with other members of family and extended family who had already booked. Having been on Oasis previously, we kind of knew what to expect. However, this time was a total mixed up event from the time we got in ... Read More
We chose this cruise to be with other members of family and extended family who had already booked. Having been on Oasis previously, we kind of knew what to expect. However, this time was a total mixed up event from the time we got in line to board, until the time we disembarked. The boarding process was worst we ever experienced out of 20 plus cruises. It took us over an hour to get through the lines. We were never directed to priority boarding even though our set sail pass showed priority. One member of our party was refused entrance to ship because they said he left something at check in. He had small children he left with us so he could go back to get whatever he supposedly left behind. He got down there to the hospitality desk only to be told it was a mistake there was nothing left behind. By the time we actually all got on board we only had an hour and half for muster drill. We did not get past promenade deck. Most of us had prepaid for ultimate beverage package. The first bar we came to upon boarding was the Atlas and World pub. We all needed a drink after the boarding ordeal. Another issue. We went up to the bar to order and bartenders ignored us for several minutes. I had to finally ask if anyone was serving in this bar. They acted like it was a burden to get us a drink even though the bar was almost empty. At this point we decided just to go to our boardwalk balcony room and relax until muster drill. We found our room and began to relax when the phone rang in our room. My husband answered it. It was guest service desk asking for him. He told them he was the person they were asking for. They preceded to let him know their system shows he checked in, but never boarded the ship. He said well, I am here. They told him he was not allowed to leave his room until someone came to verify he was on board. Very strange. Finally someone knocked on our door and he had to show the guy his sea pass card. Muster drill did go off without a hitch. We then proceeded down to deck five aft where we stood for sail away. By this time it was time to get ready for dinner. We got back to our room, and luggage was there. This made us happy. At least our luggage made it without a hitch. We proceeded to dinner only to find out our 20 plus group was spread out all through dining rooms. Not only were our tables no where near each other, we were even assigned to different dining rooms. This was another issue. We were assured by RCCL all of our reservations were linked together so we would be at least sitting near each other. We were told nothing could be done that night, but to talk with dining room managers to see if we could be moved. This problem was resolved by adding a table on deck 4 dining room at the entrance. We were still no where near the other parties, but at least 10 of us got to sit together. They had my 17 year old granddaughter at a different table not even with us. However, the servers we had were the best ever. Also for our inconvenience RCCL gave us 20% off at a speciality restaurant lunch. I believe for our inconvenience we should gave been offered a free speciality lunch. The food for this cruise was much better than it was the first time on Oasis. We had dinner in Grande dining room. I did go one evening to Windjammer. The food was tasty, but at 7:30 they had already closed the soup bar up. This was my only experience in Windjammer. I am not a fan of buffets. It is usually to hot and too crowded. I found the most relaxing place to have a drink was the Champaign bar. The bartenders there were always attentive. Our room steward was always pleasant and room always spotless. We ordered room service for breakfast three days. One day they skipped us. We chose to eat at Park Cafe that day. The breakfast burritos were freshly made and very tasty. I liked the idea too that we were able to order speciality coffee there. We are late risers, and had early dining so most days we skipped lunch. One day we decided to take advantage of our free Johnny Rockets lunch that was part of our room package. Big mistake. Over a one hour line standing in the sun on the boardwalk. We then went to American Icon. Very nice atmosphere and variety to eat. There was a small scale buffet, or order from menu. The made to order salad was very filling and fresh. We found this ship's venues to be too small for the amount of people on board. I do not like the idea of having to make reservations for shows three months before sailing. Having to get there at least a half an hour before it starts to get a seat wasted our time. On Air where nightly adult karaoke is held is way to small. We had to get there at least one hour in advance to get a seat. We found one of the Karaoke emcees to be very disrespectful and rude to guest wanting to sing. Karaoke is about entertainment, not just singing. We had never attended karaoke when the emcee told a person they could not entertain like he was doing because there were children present, but it was on the compass that day as adult karaoke, not family karaoke. We had a medical emergency on board the first night which caused us to miss our first port of call. We went to Nassau instead to drop off the sick guest. We stayed in port almost 4 hours, but we were not allowed to disembark. We were now going to spend another day at sea. The ship is a mega ship, but when you get 6000 guest on board, it is no longer so mega when you are at sea two days in a row. There are not near enough pools to accommodate the amount of people on board. Because of the itinerary changing the compass always seemed not to match what was actually happening. The only port that we made on the day we were supposed to was Falmouth, Jamaica. When we were disseminating in Falmouth, once again there was an issue with the member in our group that RCCL would not let board the first day. They now would not let him off the ship. They said he had to go to guest services because he left personal items at the check in at Port Canaveral. He told them he had already gone through this with RCCL the first day and they cleared him and that nothing was left behind. They called someone down to clear him so he would not have to go all the way back to guest services. In Falmouth we stayed at port and shopped and visited Margaritaville. The weather was not going to allow us to go to our last port of call, Cozamel. The captain made the decision to take us to Labadee the first port we missed. At least we did not have to spend another day at sea not being able to get anywhere near a pool. We never used solarium pool because it felt like a sauna. We really like Labadee. We found Columbus Cove to be a very quiet relaxing beach area for families. A tram took us right there and picked us up when we were ready to go back on ship. Overall the ship is beautiful but too crowded for our taste. Our dining room servers made our dining experience great regardless of the seating arrangements. We would gave rated ding lower if it hadn't been for the servers. Read Less
1 Helpful Vote
Sail Date: October 2017
This was my first cruise. Was disappointed by a change of events to an offshore/port excursion to Mexico as ship missed that altogether due to weather conditions - hurricanes. And that was somewhere I was keen on seeing :( Main dining ... Read More
This was my first cruise. Was disappointed by a change of events to an offshore/port excursion to Mexico as ship missed that altogether due to weather conditions - hurricanes. And that was somewhere I was keen on seeing :( Main dining staff/waiters were friendly but communication/service lacked with rest of the ship's crew. As guests, I (and my family) were confused on where to go, were directed to wrong places, given different info to what staff had supposedly told other guests on where to meet up on the ship, etc. Food was exquisite, very good serving (and on formal nights, it was even better) - perfect fine dining experience. Entertainment was nice, could be improved as the production of 'Cats' was boring - went on for too long... Wished Royal Carribean included more well-known award-winning Broadway shows like Wicked, Phantom of the Opera, Lion King, Singing in the Rain to be shown onboard ship. Cabin maintenance was spot on - our stateroom attendant was kind and left our room clean and tidy every day after/or before we had something to eat. Even left an animal made from hand towels/towels which I found pleasantly cute and creative. Personally, I wouldn't go on another cruise with Royal Carribean. Already had enough of this cruise. Would like to try something else that included more family-orientated events, festivities. Read Less
Sail Date: October 2017
We chose this ship because of its uniqueness as we brought friends who had never cruised and we wanted them to have many choices for activities during the week. Getting on and off this ship in Port Canaveral was well choreographed. ... Read More
We chose this ship because of its uniqueness as we brought friends who had never cruised and we wanted them to have many choices for activities during the week. Getting on and off this ship in Port Canaveral was well choreographed. Parking next to the terminal was a plus. Entertainment was excellent. The production of Cats was amazing! Oasis of the Seas is huge with lots of passengers. Cabins were of average size and our balcony overlooked Central Park which lost its appeal after the first 3 days. Beverage packages were well worth it. Average cocktail was $13! Food was okay. We chose not to go to Specialty restaurants. Cabin steward, waiters and bar staff were very attentive. Did not get to follow itinerary due to a passenger medical emergency and then a tropical storm. Spent more time at sea which was fine with us. Lots of onboard activities. Have enjoyed over 18 cruises, this was not the best nor the worst. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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