Sail Date: November 2018
When we saw CATS was being performed on this ship, we had to book this cruise. It's been 30 years since we've seen CATS on Broadway and in Toronto, and it was every bit as good on the Oasis of the Seas. We saw it twice! In ... Read More
When we saw CATS was being performed on this ship, we had to book this cruise. It's been 30 years since we've seen CATS on Broadway and in Toronto, and it was every bit as good on the Oasis of the Seas. We saw it twice! In general, Royal Caribbean spared no expense--great performers, choreography and technical effects--on all the shows onboard. We also especially enjoyed the ice show (with the Russian sand artist) and the aqua show. This was our (two adults, late 60s/early 70s) first cruise with Royal Caribbean and we thank all the Cruise Critic reviewers for their input, especially the information that advance reservations are needed for shows and dining. We had most things arranged three months in advance and are glad we did, at least for the peace of mind knowing we would see/do what we wanted. I've got to say we missed the spontaneity of past cruises, however on Oasis-class ships scheduling ahead is a must. We chose a good time to go--right after the holiday when most school-age children were back in school and not onboard, so we experienced no child-related issues. The only additional-cost specialty dining we reserved was the $20/pp "First Night Done Right" to ensure we would not run late for our first CATS performance. It was our best meal on board--at 150 Central Park (chosen for us), where we had the chateubriand for two and great service. We ate one night at the Solarium Bistro, where food was good but service was lackluster. Our dinners were rounded out by two nights at the American Icon Grill dining room (one night so bad I ate two bites of the mushy "crab" cake, sent my undercooked ravioli back and ordered a salad instead--though service was great) and a few dinners at the Windjammer (most mediocre, however they put on quite an impressive spread the last night). We also ate lunches and breakfasts at Windjammer, lunch at the Dog House (really enjoyed the German sausage) and breakfasts at Johnny Rockets (good, but slow service) and the Park Cafe. We purchased online, before we left, a soft-drinks (with Voom internet--pretty good reception and speed, overall) and two specialty-coffee packages. We sure never went hungry or thirsty (bartenders and restaurants were always willing to provide soda if a machine was not readily available). Pizza, pastries and sandwiches were always available at no additional charge. Service was, in general, excellent. Our steward, servers and all staff we met were pleasant and helpful. We never had to go to Guest Services other than to get extra tip envelopes. Especially impressive was the system used to let passengers into the Windjammer Buffet: if it was busy, a line was formed and we were escorted to a table when it became available. (The line ran smoothly and quickly with staff radioing each other for information--and we did not have to search aimlessly for a table.) We loved the peacefulness and atmosphere of Central Park (our cabin was on the same deck), as well as stopping to enjoy its solo and duo (piano, string) entertainment. Activities, of course, were geared to a more-active, family crowd. For that reason, we booked our one excursion through an off-ship source. Labadee, too, did not offer much over a beach chair and barbecue to us (most activities were pay-for). It was necessary to take the tram to get around Labadee (and a map would have been appreciated, maybe included with the Compass newsletter). We were glad a barbecue was set up in each area. Would we sail an Oasis-class ship again? Absolutely, because it offers entertainment and a visual experience smaller ships cannot. Would we go out of our way to book a smaller Royal Caribbean ship? Probably not, because the food and activities--for us--were no better than other comparable lines. Read Less
1 Helpful Vote
Sail Date: November 2018
We normally cruise twice a year and rccl is our favorite line. Checking was amazingly fast we left our hotel at 11am and was sitting in suite lounge at 1130. Most organized luggage pickup in all my 60 plus cruises. This was also our ... Read More
We normally cruise twice a year and rccl is our favorite line. Checking was amazingly fast we left our hotel at 11am and was sitting in suite lounge at 1130. Most organized luggage pickup in all my 60 plus cruises. This was also our first cruise as diamond plus, but when you are in a suite those perks do not mean much. Owners suite was huge, we normally book grand suites, big difference between suites was size of balcony which was 250 sq ft, dinning table for four inside and on balcony and bathroom had a separate shower and jacuzzi tub. Living room was also large could sit 6 comfortably, but I bit of a waste for only the two of us ,also 2 TVs the one in living room was about 55” and. 40” in bedroom. Did miss the DVD player that all our grand suites on other ships had. Suite lounge and costal kitchen , first time in costal kitchen, we had breakfast and lunch there daily and dinner the first two nights, service was good but not as good as celebrity luminae. Suite bar and room had great view on deck 17, bartenders were excellent, we did get drink package since we have the 30 percent off. Loved the ship , Central Park was really nice they had classical music every night and had dinner in chops there twice also Giovanni’s and 150cp which was our favorite. Although our second dinner in chops we were outside which was not as noisy and could listen to music. Also loved the bar “rising tide” that went from Central Park on deck 8 to deck 5. Also had a dinner at habatchi in Izumi on deck 4. Ice show was great as normal, aqua show was also excellent. We went to jazz club on deck 4 most nights and really enjoyed music , pub on 5 had a very entertaining country singer that sounded like Johnny Cash. Piano player in schooner bar was ok. Pool seating area for suites was terrible location 2 deck above pool . Did not have much interaction with concierge but they did s great job walking us off ship and to head of the security line. Really liked the oasis class and sure we will cruise it again, but looking forward to our msc yacht club with separate pool for suites. Read Less
2 Helpful Votes
Sail Date: November 2018
The ship is fantastic, love the Oasis Class, and if this is your first cruise you will be WOWED by everything. I will say if you are a repeat cruiser with Royal Caribbean, as my husband and I are, you will find that RC is cutting staff, ... Read More
The ship is fantastic, love the Oasis Class, and if this is your first cruise you will be WOWED by everything. I will say if you are a repeat cruiser with Royal Caribbean, as my husband and I are, you will find that RC is cutting staff, services, and unfortunately food quality (our dinner table found all steak choices were tough). The food choices on the dinner menu appears to be diminishing also. On a 7 night cruise, unless you are someone who eats or will try anything (which we are) you may be eating at the buffet a couple of nights for additional choices. I don't want to give the impression we were not happy with the cruise because we will continue to cruise with RC, however the difference is becoming more noticeable. The staff was definitely over worked and understaffed, especially in the dining room, the buffet staff was less attentive and there appears to be more and more on board $$ activities on the Cruise Compass, which in the past were free. Read Less
2 Helpful Votes
Sail Date: November 2018
I will start by saying I am a harsh critic, and while there were some issues, overall, I had a fantastic time and Royal Caribbean deserves all of the credit for it!! I went on a girl's vacation with my mom and sister (mom in 60s, ... Read More
I will start by saying I am a harsh critic, and while there were some issues, overall, I had a fantastic time and Royal Caribbean deserves all of the credit for it!! I went on a girl's vacation with my mom and sister (mom in 60s, sister and I in late 20s/early 30s respectively). This was the first time my sister and I had been on a cruise and I must say we are now addicted!! We spent 2 days at Disney before the cruise, but the transportation (Mears Transportation) from Disney to Port Canaveral was great! Wonderful and knowledgeable driver and knew exactly where to go at port. Embarkation only complaint is that we did not realize that we could bypass the big line due to being in a suite. Once we got to the building, we bypassed the rest of the line and went straight through security. Check-in and all was a breeze from there! The ship was spectacular! Huge. Beautiful. Clean. I really liked that they all but forced sanitizer to everyone as you boarded and there were sanitizer stations everywhere, especially at every dining facility. At the Windjammer (the main buffet dining), they sanitized everyone upon entering! Definitely helps to keep the sickness off ship. We explored the ship (some) before going to our room. We had a grand suite which had a King bed (or pull apart to 2 twins?) and a pull out couch. I slept on the couch and slept fine and I have back problems. We had a beautiful 'kitchenette" (it was an island with a mini fridge, a long closet that held all 3 of our clothes, a mirror on each of the closet doors, and about 6 drawers for storage). Our bathroom had a double sink and a bathtub!! After walking around port all day, soaking in that bathtub was amazing!! Our concierge was very nice and informative - we left him a good (cash) tip! We had what was a double balcony I think. It had 2 nice lounge chairs and a table with 2 chairs. We ate breakfast out there on port days. Only complaint about the room is that our safe battery died so it quite working with our passports etc in there, luckily it was a cruising day and when we called about it someone came down within 10 minutes to fix it! Food was AMAZING and I am Gluten Free and always found food to eat. Windjammer was great. Main dining room food was great. A few of our waiters did seem a bit overworked and busy. We were on board over Thanksgiving and had a full ship, so maybe that had something to do with it. Otherwise, it was a good experience. Pizza place was open until 2 or 3am which was great! And when I told them I was gluten free, they made me a whole pizza in about 10-15 minutes!! It was included in the price for the room so I did not have to pay anything extra! Most of the time, the drinks at the pool could have been a little bit stronger, but i did find a few bartenders who made theirs stronger ;) We saw the broadway Cats, which was, a little boring (I really wanted to see it because I love musicals, but was dissapointed a little - but it is an old classic broadway play so that is what you get). Disappointment was due to the plot. The actors were entertaining and wonderful! Come Fly With Me was fantastic! Oh, and the ice show--they did such an amazing job especially considering that they are on a small ice rink and the ship was really rocking that night Ice skating is a very precisional sport, so they were definitely talented to do that while the ship was rocking. Comedy was awesome (I got called out by the headliner, lol). Be aware, I was at the adult show, and when they say adult, they mean adult, but we loved it! My sister really found a new hobby of art collecting while on board through attending the art auctions! Ports of call: Nassau, Bahamas we did the Sea and See Island tour. The sea part was great as we took a boat tour of the bay (the guides were hilarious and pointed out celebrity homes). Then we switched to another boat out in the water that was like a glass submarine underneath. We got to see a lot of different colored fish, sea grass, etc, and we even got to see a sea turtle! The See part was a van ride up to the Queen's staircase and the Fort. We only had 20 minutes and spent some of that time using the facilities. Staircase was great to see but didn't get enough time to go down and back up. Port of call: Charlotte Amalie, St. Thomas - We went on the 5 Star Island Tour. We went on a trolley like truck on a scenic view up the mountain to Mountain Top. They have the world famous banana daiquiris. If you love bananas, get one, just trust me! We went out on the balcony and saw a panoramic view of St. Thomas - Gorgeous!! We could see the world famous Magen's Bay beach. Then we drove down to Magen's Bay beach and spend 2 hours there. I am not a water person, but i got in the water there up to my neck and could still see my feet!! White sand beaches, though it was packed that day as there were 3 or 4 cruise ships in port that day. After that, we went into town and did some shopping! Port of Call: Phillipsburg, St. Maarten. What can I say about this place, but I fell in love with it! I want to fly down there and spend a week! The people were incredibly friendly and the place was beautiful and not rundown like St. Thomas was some. Trust me, St. Maarten was worth it! We did the Amazing Race excursion which I highly recommend if you are even just a little competitive. We had some issues communicating between the 3 of us, or it would have been even better. But we really enjoyed it. Keep in mind, you are running at times around town but they do force everyone to take a water break at midpoint which was nice. Overall, I truly enjoyed Oasis of the Seas. It was clean, though you could tell some of it needed some refurbishment, but it is set to go into dry dock just for that in 2019. I would love to go on it again after it is refurbished to see how it could possibly get any better! I am seriously planning my next Royal Caribbean cruise already and I have only been home a month! Read Less
1 Helpful Vote
Sail Date: November 2018
We chose RC because we read that it was the best cruise line for handicapped people. It did not disappoint! The service was second to none, especially in the dining room. I loved the Solarium and the fact that no kids were in there. ... Read More
We chose RC because we read that it was the best cruise line for handicapped people. It did not disappoint! The service was second to none, especially in the dining room. I loved the Solarium and the fact that no kids were in there. (I'm a teacher of young children & was recharging!). I was disappointed in the size of the Solarium pool though...it was like a big hot tub. I was also a bit disappointed in the variety of excursions. There were several I could have done in St. Thomas, but the choices for the other two ports were not as plentiful. We loved the Fast Cat snorkeling trip but we were packed in like sardines. It would be better to put a cap on the number going....not only for the boat but for snorkeling. I was kicked in the head more than once because we were all jammed in a small space. (There were 4 or 5 other catamarans in the same area, so it was not only crowded, there were just a few sea turtles and one sting ray.). I loved all of my time on the ship and would have booked it for next year but there were no handicapped balcony rooms left. Read Less
1 Helpful Vote
Sail Date: November 2018
We went on an eastern Caribbean cruise. We had a wonderful time overall, but we were both disappointed with the food in the mdr, the windjammer and the solarium. It was just okay or not really good at all. We ate several of our meals in ... Read More
We went on an eastern Caribbean cruise. We had a wonderful time overall, but we were both disappointed with the food in the mdr, the windjammer and the solarium. It was just okay or not really good at all. We ate several of our meals in the specialty restaurants. We ate at Chops, Giovanni's and 150 Central Park. All three were delicious and had great service. Our two favorites were Giovanni's and 150 Central Park. Our room steward, Laverne was absolutely wonderful. She always has a smile for you. She has a very wonderful attitude and added to our whole experience. The casino is a lot of fun, but those slot machines like to giveth and taketh away. Read Less
5 Helpful Votes
Sail Date: November 2018
We are Diamond Plus Crown and Anchor members. We have sailed 25 times with RCCL and this was our 4th cruise on the Oasis. We chose this cruise because the Oasis is our favorite ship operated by RCCL and from past experiences had the best ... Read More
We are Diamond Plus Crown and Anchor members. We have sailed 25 times with RCCL and this was our 4th cruise on the Oasis. We chose this cruise because the Oasis is our favorite ship operated by RCCL and from past experiences had the best food. We looked forward to the Holiday cruise leaving Port Canaveral on 11/18/18. We found that there were very long lines waiting to get into the terminal building. More than usual. Once in the building and through security things moved a little faster. We soon had our room and got on the ship a little later than we usually do but it worked out nicely because most rooms are not ready until 1 PM anyway. We were pleased to have our luggage arrive to our room about 2 hours later, before we set sail. Nice job! Next we were to attend the Safety briefing given before sailing. They continue to play the video tape about the secret agent that is just horrible! It is on all their ships as well as Celebrity Ships. The volume was so high on the video that it could not be understood. They really need to change the briefing. We were surprised to find many, many children on board. I am talking babes in arms, toddlers, teens etc and all that goes with it. I am not against kids in any way other than the parents that do not care to control them. There was continual running in the passageways, screaming etc. It was our own fault for assuming due to the inflated price of the cruise that it may not have been suitable for families. We now realize that RCCL is for family cruising and will book appropriately the next time. One item that really turned us off was the food! We booked this cruise with food in mind and the quality of it we had on past cruises. This was really sub par. Now we ate every meal in the Windjammer except one we had at Chops. Just have to say shame on RCCL for the poor quality of food and poor selection. The service in the Windjammer was a high spot as we were impressed with the attitude of the service staff. Everyone was pleasant and wanted to please us with their service. We had a balcony room that was nice. It was very quiet and we could not hear neighbors in any way. Our Stateroom attendant ARJAY, was excellent! The found that the Oasis is getting a bit tired and really needs a refit. The carpets in main areas were filthy and paint was needed in many areas. Yes, everything worked but the ship needs some TLC. Our itinerary included Nassau, St Thomas and St Maarten. All nice stops but we noticed that the stops (other than Nassau) were still struggling to overcome the effects of Hurricane Irma. Debarkation was a highlight. We used self debark and carried our own luggage. The ship docked at 06.00 and we were off by 06.30 and in our car headed home by 07.15. Excellent! All in all we can only give this cruise is just an "OK". Nothing spectacular. Food, poor. Service , good. Read Less
5 Helpful Votes
Sail Date: November 2018
We were extremely disappointed. 10 of us sailed for the 1st time on RC. Although I have been on carnival twice n it is a party ship, RC was a huge disappointment. The food was not good in the dining room n Simone was not pleasant at all it ... Read More
We were extremely disappointed. 10 of us sailed for the 1st time on RC. Although I have been on carnival twice n it is a party ship, RC was a huge disappointment. The food was not good in the dining room n Simone was not pleasant at all it was like we were rushed. We were not treated like royality on Oasis always had to go to the bar for drinks. The cruise director was not involved with activities as much as carnival. No deck activities at all. Overall the staff was not friendly at all. The amount of money we paid for this fruise it was a huge disappointment. Couldnt even see all the shows becuz they were all booked. Rooms were not clean. Carpet by the closet was filthy, sheets werent changed all week. Also paid the have an outfit dry cleaned n pressed n it was not cleaned only pressed. Up graded our sons soda card to deluxe for non alcoholic drinks which was 214.00 n went down 2nd day to change it back to soda card becuz he didnt use it n they wld only refund 2 days. I certainly wld not sail RC again becuz of the staff, activities, food n not being able to see all the shows for money we paid for the cruise! Also had s black out on the ship that lasted 1/2 hr. Read Less
Sail Date: November 2018
This was our 6th time with RCCL and the biggest ship but our balcony room was really too small for 3 of us even tough it "sleeps four"! The ship itself is excellent an dthere is plenty to do - the standad of the outdoor diving ... Read More
This was our 6th time with RCCL and the biggest ship but our balcony room was really too small for 3 of us even tough it "sleeps four"! The ship itself is excellent an dthere is plenty to do - the standad of the outdoor diving show and the indoor ice skating was superb .The comedy shows were also good but Cats was far too long and sadly most people left in the interval We did like the fact you could book the shows in adavnce or take a chance on the night . The courtyard on deck 8 is fabulous for snacks/ lunch and getting a morning coffee. All the staff were excellent and we would recommend this trip We did the usual trip on the last day which includes a transfer back to the airport but as we had done the space centre last time we did the "Air boat adventure which was very disappointing and we couldnt recommend this. Read Less
1 Helpful Vote
Sail Date: November 2018
We sailed on the Allure (2014) and did not have the chance to enjoy the whole ship in 7 days. A B2B on the Oasis this time cured much of that and we would return to the Oasis Class ships in a heart beat. On both trips we had Central Park ... Read More
We sailed on the Allure (2014) and did not have the chance to enjoy the whole ship in 7 days. A B2B on the Oasis this time cured much of that and we would return to the Oasis Class ships in a heart beat. On both trips we had Central Park balconies. Enjoyed the view and the sounds. There were many placed to see the ocean. Inside cabin with perks.The ship was the destination although we explored food tours while in ports. We were amazed at the ease of both embarkation/disembarkation. The first week we really enjoyed the Ultimate Dining Package (Five Stars for service and quality). Week two in the Main Dining Room with a side trip to The Chef's Table one night (WOW). We understand cruisers reluctance to pay the extra for the extra dining experience, but it is with it. I challenge any one to really enjoy the pizza at Sorano's with all the other options. The Park Cafe on was our only let down. It suffer from minimal choices when you wanted a "small" snack after hours. The entertainment was a must but you need to know the reservation system, or you'll wait in the standby line. OK if you want to take pot luck on the seating and there usually is. We really wanted to see the production of "Cats" but it didn't meet expectations. Not because of the actor and dancers, but the length. a full broadway show had many leaving at intermission. On eating comment. The Meet and Mingle event was a waste of valuable on ship time. We expected more than raffle and a few breakfast treats. In and out early in the morning and rushing off to the Crown & Anchor event. Vary little if any interaction with Cruise Critic guests. Read Less
2 Helpful Votes
Sail Date: November 2018
Wanted to check out Haiti but did not know owned by RCI but the beach was nice. Didn't know Jamaica didn't have a beach right off shore so we just shopped a little. I called 3 times to let them know of my dietary needs. They ... Read More
Wanted to check out Haiti but did not know owned by RCI but the beach was nice. Didn't know Jamaica didn't have a beach right off shore so we just shopped a little. I called 3 times to let them know of my dietary needs. They said they had no idea and gave me the shoulder and attitude. Serenity of the Seas had Lactose free milk in my fridge, waters and Ensure upon arrival, the DFB called and met with me along with the chef and sous chef, again nothing here. Did get a good meal in the Dining Room as Patricio came over and heard of my needs and made it himself. For being in a suite horrible service. Casino needs more interactive games, maybe camera classes and not having to pay to make a card or scrapbooking. The short fitness classes were also a joke to have to pay for and reason I brought my own fitness equipment Read Less
7 Helpful Votes
Sail Date: November 2018
My wife and I took our 3 children, ages 11, 13, 15 on the Oasis of the Seas. I had been on a number of ships, but not the really big ones and wanted to try the Oasis. My expectations were reasonable, but they were not only met, but far ... Read More
My wife and I took our 3 children, ages 11, 13, 15 on the Oasis of the Seas. I had been on a number of ships, but not the really big ones and wanted to try the Oasis. My expectations were reasonable, but they were not only met, but far exceeded. Never once did we feel crowded -- which was very impressive for such a large ship. The various dining options were phenomenal. I did a lot of research beforehand and wasn't planning on doing any of the specialty dining -- but once there changed our minds. Wow..we were glad we did. Giovanni's was terrific. 150 Central Park was out of this world phenomenal, and Chops Steakhouse was solid. The service in the main dining room was second to none and by far the highlight of the trip. We sat in Patricio's section with Damien, Rahul, Kunal and Wissem. You could not find a more personable, good hearted, warm, welcoming staff with a great sense of humor. They were so good, that my kids insisted on attending the My Time formal dining even when my wife and I attended the specialty restaurant. They were welcomed with open arms, treated like royalty and shown the time of their lives. It's a real testament to this group that the highlight of the trip was the dining room staff!! And that says alot, considering you couldn't get my 11 year old off the flowrider, which he must have did over 100 times. Speaking of the flowrider, it was awesome. The flowrider staff could not have been friendlier, more helpful and good natured. Between the dining room staff and the sports deck staff, you really felt you were amongst family...which was incredibly impressive. There were so many different highlights on this ship and the staff seemed to love their jobs and genuinely care. If I had to give a downside...I would say the WindJammer Buffet isn't visually appealing or organized that well. The food there was just ok...but the presentation/layout was sloppy. But considering SO MANY other phenomenal dining options, snack options, bars, breakfast options, etc... this wasn't too big of a deal. Hopefully they'll fix this soon. Overall, this was a great ship...with a great many really good options -- but what set this apart was the genuine, heartfelt service of the Dining Room staff and the Sports Entertainment Deck Staff. Royal Caribbean truly has some great people here that made our family feel loved and special. Well done!! Read Less
1 Helpful Vote
Sail Date: November 2018
We are Diamond Plus members and have done many cruises on Royal. Has been pretty good in the past but this time we had way too many small kids everywhere. the adults only solarium contains a "pool" which is nothing more than a ... Read More
We are Diamond Plus members and have done many cruises on Royal. Has been pretty good in the past but this time we had way too many small kids everywhere. the adults only solarium contains a "pool" which is nothing more than a glorified hot tub and had sunscreen floating on top of the water. Disgusting. Apparently had 3rd and 4th passenger free during that two weeks period. Worst we had ever experienced. Kids everywhere. The second week we had the best waiter we had ever had on a cruise and the assistant waiter was also very attentive. The champagne brunch and kitchen tour was interesting although we had had better tours of the kitchen area on other smaller ships. The brunch that followed however was terrific. All the champagne and mimosas you could drink. Go our money's worth for sure. We are Diamond Plus members so we get reserved seats for the show and priority embarkation among other perks including free drinks daily. Read Less
1 Helpful Vote
Sail Date: November 2018
My friend won a cruise from her company the company picked the ship. Oh yes we have spoken to them about other choices. The ship was so overcrowed you couldnt even get in the pool or find a lounge chair to set in. It took forever to get a ... Read More
My friend won a cruise from her company the company picked the ship. Oh yes we have spoken to them about other choices. The ship was so overcrowed you couldnt even get in the pool or find a lounge chair to set in. It took forever to get a drink from the bar. A couple of the bars we just stopped going to. It seemed like they had plenty of cheer in their system and they couldnt care if they waited on ya or not. Our room was filthy and yes contact me, and I will show you them. They are going all over the internet you may have seen them. The very best thing on this boat was the food service people. The wait staff was super, they really tried to make your cruise special. The guy who took our pictures lost them. When we went to view them they were not there. So we didnt wven get to see them. This was so disappointing for me. Then tou but the drink cards and you cant get waited on. Or they ask you if ypu would like a drink you say yes, they say well you have to buy the glass too. Ripe off cruise lines. Stay away! Read Less
1 Helpful Vote
Sail Date: November 2018
This ship is a wonder to behold. It's huge! And because there are some larger areas broken up into sections (Royal Promenade, Boardwalk, Central Park, the pool deck, the Solarium), it doesn't tend to feel quite as crowded. There ... Read More
This ship is a wonder to behold. It's huge! And because there are some larger areas broken up into sections (Royal Promenade, Boardwalk, Central Park, the pool deck, the Solarium), it doesn't tend to feel quite as crowded. There are also lots of music venues to choose from (the pub, the Schooner bar, Dazzles, Jazz on 4, Boleros), so you will find something to enjoy there too. Our cabin was one overlooking Central Park, which I worried might feel a bit weird since you are facing a lot of other cabins, but it was fine. The cabin itself was small, but it had adequate closets and storage. My husband and I ate in the main dining room all evenings but one, and we found the service to be wonderful. And we really enjoyed the food (I'm a sucker for a good pork shank, and RCCL's didn't disappoint!). We ate in the Windjammer only once for dinner. We skipped it entirely for lunch because there always seemed to be a line to get in. And this is where the "Mega Ships Aren't for Everyone" comes in. If we needed a bite during the day, we either got a hot dog from the Dog House (delicious, by the way) or we got something from the Wipeout Cafe. The Solarium Bistro also has some lunchtime hours available. And, yes, you have to book shows weeks in advance. Don't wait until you are on the ship! Now, to me this is a drawback of the mega ship. I prefer to glance at the cruise compass that day, check out what's playing, and then decide what I feel like doing that evening. You really cannot do this on the Oasis. There seems to be a lot to do on the ship for families, which is another drawback for me. The upshot is that there are many children on board. Another drawback is that even though there are many venues and activities on the ship, the layout doesn't seem to allow for much outdoor space to just sit and look out at the water or have a casual stroll. And if you are Diamond, know that the Diamond Lounge will be very crowded. On most nights, they also opened up Blaze as a sort of second Diamond Lounge to handle the overflow. If you have that option, absolutely go to Blaze or wherever they have this "second" lounge. It was much, much less crowded. So while I do love the Oasis, I know that some people won't like this type of ship. Before you book, just know the type of traveler you are. Read Less
Sail Date: November 2018
This was our second cruise ever and with the first one being the worst the quality at the very least had to go up. And did they ever go up. Seems like we went from the worst to the best. The cruise aboard the Oasis of the Seas was ... Read More
This was our second cruise ever and with the first one being the worst the quality at the very least had to go up. And did they ever go up. Seems like we went from the worst to the best. The cruise aboard the Oasis of the Seas was spectacular with no major complaints. Our cabin steward, Edgar, was absolutely outstanding. The staff were always friendly, courteous, and extremely helpful. I was surprised that even with a ship the size of the Oasis of the Seas there was noticeable movement during the cruise. Nothing major, just noticeable. We saw the Oasis of Dreams Aqua Show and was impressed by the skills displayed. However it really appeared to be a string of displays with no plotline to speak of. I think it would be better if it actually told a story rather than it be interpretive dance, diving, trampoline, synchronized swimming, et al. Dramatic narration would have helped. Don't get me wrong, the skills exhibited were quite entertaining on their own but I think it could be much better. We got the inclusive photo package so we took advantage and had a ton of photos taken. We could preview them at kiosks located in the photo area above the promenade. You needed to check often because the digital photos relied on facial recognition which turned out to be not all that reliable. We kept finding photos of others who looked nothing like us. Also the hard copies of the photos were well organized into folders which you could check during open hours but sometimes you'd find other people's photos. Both issues easily resolved. They had their system well organized despite a few misplaced photos. The food at all the restaurants was very good. We tried almost all of them available and enjoyed the variety. I forgot one lesson...don't order seafood on a ship. It's a letdown because its not fresh. Not bad, mind you, just not fresh. For example, I got a pasta dish with calamari and although the pasta and sauce were both good, the calamari was rubbery. Other than that, the food was outstanding. There are more things I could present but I'll just stop here. I do recommend cruising aboard the Oasis of the Seas and I hope to cruise on the ship again in the future. Read Less
1 Helpful Vote
Sail Date: November 2018
We all really enjoyed the cruise but expected more out of a few things, namely suite level service and the drink package. We found it very difficult to get bottled water and room service seemed put out every time they delivered food to the ... Read More
We all really enjoyed the cruise but expected more out of a few things, namely suite level service and the drink package. We found it very difficult to get bottled water and room service seemed put out every time they delivered food to the point that we felt awkward or bad for doing so. We had a family of 5 so we had to do a few dinners and breakfasts in the room and it would have been nice if the service wouldn’t have been so rude. Other than those items, we really enjoyed the trip and with a few minor improvements, things could have been much better. Also, one of our shore excursions was not anything as advertised but we still had a good time. Overall, I would cruise on this line again, but I would certainly ask for additional levels of service if booking a suite again. I would also be looking for a wider variety of destinations as it seems the ships go to the same locations. Read Less
4 Helpful Votes
Sail Date: November 2018
A family of 5....kids are 6, 8, 10. This was our 1st Royal cruise. We have been on 3 NCL ones prior. The quality of the kids club was outstanding!!!!! The crowd was great - since the drinking packages are more expensive there was none ... Read More
A family of 5....kids are 6, 8, 10. This was our 1st Royal cruise. We have been on 3 NCL ones prior. The quality of the kids club was outstanding!!!!! The crowd was great - since the drinking packages are more expensive there was none of the crazy drunks like on NCL (didn't like that). So that's 2 great things - nice people and great kids club. The ship itself is dated. It's not a new ship, though could have some updates for sure SOONER rather than later. Food was AWFUL. I work in NYC and don't travel for food though I expect it to be decent. Breakfast was a joke - toast was already toasted so it was always cold. Pancakes were crunchy on the edges and not soft while the Waffles were always soggy/not crispy. Alternatives were not great so overall I was VERY disappointed with the food. Staff was hit or miss. I think some were ready to go on their own vacations. It's a pity though we won't be back for a while to Royal... Read Less
2 Helpful Votes
Sail Date: November 2018
The ship was beautiful especially Central Park and the Promenade. The food was excellent in the main dinning room for dinner. The stateroom was uncomfortably small and the shower was minute and totally unacceptable. This was our 14th ... Read More
The ship was beautiful especially Central Park and the Promenade. The food was excellent in the main dinning room for dinner. The stateroom was uncomfortably small and the shower was minute and totally unacceptable. This was our 14th cruise so we are not novices but we were totally disappointed as to the size of the stateroom. This was the first OASIS class ships we have been on - never again. Lines everywhere, you could not get into the shows because they had been book months in advance of sailing. They lost one our bags of luggage; we found it delivered to the wrong room at the other end of our floor. Beware of their drink package. They will not sell a single drink package if two people are in the room even if the non drinker has a medical reason not to drink. Never again will we cruise on one of these big ships. Read Less
2 Helpful Votes
Sail Date: November 2018
Today I returned to the US after a week aboard the Oasis of the Seas gambling at the single zero roulette table. Finished ~$2500 ahead Martingaling for a week. **Cruise Background** I wanted to vacation in Vegas this fall, my wife ... Read More
Today I returned to the US after a week aboard the Oasis of the Seas gambling at the single zero roulette table. Finished ~$2500 ahead Martingaling for a week. **Cruise Background** I wanted to vacation in Vegas this fall, my wife wanted to cruise again, so I spent a few months searching cruise lines, looking for a single zero roulette table with at least an 8-bet min/max spread. As it turns out, there are thirteen cruise ships in the world that fit that profile (that I discovered), and after checking all of them against November/December departure dates from CONUS, I downselected to the Oasis of the Seas from Royal Caribbean for a 7-Day Caribbean cruise, booked it, and thus it was so! **Overall** I called out 14 crew members that I thought were exceptional in the RCCL post-cruise survey today; 11 of them in the casino - the crew were amazing everywhere. The ship itself is probably due a refit. Elevator buttons broken, chairs broken, everything looking a little run down and scuffed. I won't dig into the ports because everyone in here probably knows their way around the Caribbean by now. =D This is mostly going to be about my gambling on board, since that is mostly what I did. Aside from amazing crew, the food was impressive; the main dining room was stand-alone awesome enough to not require specialty dining - which is good because apparently RCCL's specialty dining cover charges are 3x what I'm used to seeing on NCL ships. The servers in both main dining and buffet style areas made sure food was infinite. The one night that the main dinner was lobster tail or prime rib, I was a little irritated when I left dinner still semi-hungry, since a lobster tail doesn't exactly fill you up, and saw people with 5-6 lobster tails on their plates, leaving me wishing I'd asked whether I could have more or not. I'm sure I could have. Non-casino entertainment was middling. Mo5aic performed; a decent Acapella group. I've been spoiled by listening to Pentatonix for years, so hearing a bassist that can't do what Avi Kaplan can do drowned out by the group leader who seems more interested in being heard than in singing well doesn't float my boat. I enjoyed the stand up comedy show the first time - jokes about ship functions, the passengers, the usual ship-board comedy. I went to see it again on the last night of the cruise when it was supposed to have new content, but seemed to be mostly recycled and not as funny the second time around. Cats was also being performed. I made it through 36 minutes of Cats before leaving; my wife left at the intermission. If you're not familiar with Cats, it has a love/hate relationship on Broadway; I really enjoy musicals, but this one doesn't capture my attention like Les Miserables or Phantom of the Opera. Ping pong tables were always hopping; I jumped in where I could to play some table tennis; flow rider on both sides was fun to watch and see wipe outs - that's some of the best entertainment - seeing people wipe out on the flow rider. Most of these things were time-fillers while I was waiting for the casino to open though, which takes me to... **The Game** For the duration of this cruise, I played single zero roulette and nothing else. The casino on board the Oasis of the Seas has four roulette tables; two American roulette tables on the smoking side, and one each American/European on the non-smoking side. I use the word "European" loosely because while it was single-zero, it had no European rules on it. All four tables were $5 - $100 on the inside, and $5 - $1000 on the outside. I attempted to make arrangements before the cruise as well as with the casino manager during the cruise to raise the limits for my gambling to no avail since I didn't have an established play history with Club Royale. I also requested La Partage be put into effect during my session play without luck - but that was a long shot anyway; the only single zero table I know of in the US with a minimum bet lower than $25 is the $10 - $3000 La Partage table at the Soaring Eagle in Michigan (sorry guys, terminal games don't count!) Single zero roulette tables have a 2.7% house edge; down from the scandalous 5.4% house edge of American roulette (let alone the scammy triple zero crap that Carnival Cruise lines and the Venetian in Vegas are doing); La Partage lowers it to a magnificent 1.35%, but alas - I was destined to go without. **My Bets** I was playing a martingale series betting progression; on a $5 - $1000 table, $2,000 can bankroll a 8-bet sequence where I double my bet each time I lose, restarting my bet sequence each win. Due to chip denominations, my martingale progression is $5, $10, $25, $50, $100, $250, $500, $1000, which I find more reasonable than 5/10/20/40/80/160/320/640 due to the typical chip denominations 1/5/25/100/500/1000. In a tip of my hat to superstition, my increases from $10 to $25, $100 to $250, and $1000 to $2500 where applicable are my way of "punishing" the casino for making me leave the comfort zone of the outside minimum bet. Mock me if you must; its my personal flair - if my bets grow that high I "deserve" to win more than my base bet for the stress of having to bankroll the roll. The chances of heads or tails on a coin flip are 50% for either outcome. On a single-zero table without La Partage, the equivalent bets - black/red, even/odd, 1-18/19-36 is ~48.6%, with the other 2.7% representing the green zero, or house edge - creating a theoretical loss probability of 2.7% of your bet per bet over time. While the probability of an individual spin being black or red in my case is ~48.6%, the martingale betting progression ties your bets into a session, such that on the table I'm playing on, as long as I don't guess wrong 8 times in a row, I always win. On the off-chance that any newbs are reading this, this is *NOT* a "strategy" or "guaranteed way to make money." Martingale betting is a low risk, low reward means of using a large sum of money to win a little sum of money - pretty much the opposite of what people go into casinos to do. In statistical terms, the chances of me guessing wrong 8 times in a row in an 8 spin series is three tenths of one percent...but no one sits down for 8 spins and leaves - so my gambling is that when the house spins my losing sequence...I'm not there. =D Such is gambling. **Goals!** I've learned over the years that if I don't sit at a table with a fixed goal of when to leave, I will get bored and start making side bets (other even money bets or thirds) - more ways to win also mean more ways to lose, and when I am gambling, I am heavily socializing and drinking; I can't keep track of all of it at the same time. My goal is thus to always leave with 120% of my bankroll. This trip was a bit confusing for me because I couldn't reconcile what my bankroll was. Not knowing whether the table limit would be fixed to $1000, or be able to be raised to $10,000 I brought $5,000 in cash with another $35,000 available as credit - I'd wrongly assumed the casino would at least double the table min/max to $10-$2000, and had been hoping they would leave the minimum and double the maximum, adding a one-bet buffer to my 8-spin series. With a $1,000 bet maximum, I stopped bringing more than $2,000 to the casino. If my bankroll is $2,000, I aim to leave with $2400. If my bankroll is $5,000, I aim to leave with $6,000. With $10,000, I aim to leave with $12,000. I initially hoped to turn $2,000 into $2,400, but after doing that the first night gambling and the prospect of the rest of the cruise being bereft of gambling, I decided that since I'd brought $5,000 to gamble with, even if I could only play with $2,000 of it, my 120% goal meant I wanted $1,000 in winnings or bust. On day two when I realized how stingy Club Royale was, and that I'd be buying my own drinks, I shelled out $360 for the liquor package, and adjusted my winning threshold to also cover the liquor package. Then there was a $300 spa treatment. Then an $1800 studio photography session since my wife wanted some nice pictures - something we've not done in a decade. With these confusing inputs leaving me unsure of how to decide if I was up or down, it came down to the fact that while the casino was generally open 8-12 hours a day, the lone roulette table with the single zero didn't open until 8:00 PM - about when the cruise shows started. I did some begging and pleading to have it opened earlier every day to mixed success - a bit on the first day and on the last day, with nothing in the middle. They really wanted people on the American tables - which I had to resist, since for much of the cruise, it was American roulette or nothing. I contented myself during those periods with drinking, socializing with other gamblers, watching, drinking, and trying to find people who didn't have the booze package so I could buy them drinks. **Fun Facts** * Over 6 days of gambling, averaging 4 hours per day, I hit the $1,000 table maximum bet twice. Both were heart-attack inducing. The first was at 0100 on day 5, I was the last gambler at the table, $1,000 on red didn't screw me, and I took it as a sign to go to bed. The second happened on Day 6; since a $2,000 loss would have left me break even at that point, I took a short break, stretched my legs, and came back. * In the same period, I hit the $250 bet mark in my progression 4 times (resetting from $250 back to $5), and the $500 bet limit zero times. $100 and below bets were too numerous to count. * Total winnings were probably closer to $2800, but I tip freely when its free money. * Despite my "follow the house" betting method of deciding to bet red or black (which capitalizes on streaks), and I never choose which to bet on, there was one dealer would occasionally call a color, and she was only wrong once. I started switching bets when she'd call a color because it was spooky. If I asked her, most of the time she'd say, "I don't know" - but out of 20-30 "calls" over a week that I saw her spinning for me, she missed one. * If I had the balls to play numbers or neighbor bets, I'd have made tens of thousands; I don't believe in ball control; not on modern wheels, but one dealer put out four 28s in 8 spins, three of them in a row, 7 of the others were neighbor bet winners, and he just kept doing it. He's been a casino dealer 44 years...and kept telling people what number to bet on, and no one would listen to him. God, I wish I had. * I learned to play craps as a backup in case the single zero table was closed, but the craps tables were $5 - $300 with 1x odds, shifting to 3-4-5x with $50 minimum bets. I need to ease into craps, and didn't want to have to track different odds systems, nor did I want to play on a $300 limit table - all my practicing on craps was with 3-4-5x odds on a $5 - $2,000 table, and I have a tendency to double down on everything in every game. And in life too; Losing a 5/15 bet makes me put $20 on the pass line. It gets expensive quickly, so I'm not playing craps with less than $5k, $10k to be comfortable, and I need at least a $2k table. * Actually, all the games were a bit ...less competitive. 6:5 blackjack, 1x craps odds, no Euro rules on the Euro table, crappy slots payouts - I get it; I really do. Captive audience, no need to compete with other casinos. Once they're on board, you've got 'em for a week; they're gonna gamble or they're not. * Club Royale has terrible comps compared to Casinos at Sea with NCL. It takes 2500 points with Club Royale to earn comped drinks while gambling. Not only did Club Royale not buy my drinks this cruise, at the rate of my point earnings, it will take me 4 more cruises gambling at the same rate to earn free drinks. That's right; $10,000+ to get free drinks. I did however come away with an amazing $100 off my next cruise voucher. * Assuming total winnings of $2,800 (before tips), being right 48.6% of the time, I gambled through ~1200 roulette spins in a week. Anyway; it was a blast - but I'll probably go to Vegas for my next vacation instead of cruising. I want to gamble during the day, and go to shows in the evening, not wander around during the day, then have to decide whether I want to gamble or watch shows in the evening. Read Less
7 Helpful Votes
Sail Date: November 2018
First time on the Oasis of the Seas and loved every moment of it !! I will not repeat what has been said before about many things in other reviews, but only give you the absolute highlights for us. Central Park is so peaceful and ... Read More
First time on the Oasis of the Seas and loved every moment of it !! I will not repeat what has been said before about many things in other reviews, but only give you the absolute highlights for us. Central Park is so peaceful and beautiful with violin and piano music at night. There are so many choices of venues for breakfast and lunch, that we never felt crowded, but you need to do your homework beforehand or you may miss them. Now at the moment, the Solarium Restaurant up on deck 15 is now complimentary dining for breakfast, lunch, AND Dinner. Dinner is unique in that the appetizers and deserts are buffet style, while the main entrée is cooked to order. Warning -the choices do not change nightly, but with grilled shrimp, chicken kabob and an absolutely tender and delicious New York Strip, you will not be disappointed. And the setting is peaceful. Another sometimes forgotten gem is the Wipeout Café for breakfast. Yes, it is small, but uncrowded with fresh cooked to order omelets. Don’t forget to visit Park Café, especially if you love steamship round of beef sandwiches..well there are just so many places to get free food! We love to dance and on Oasis there are also many dance venues beginning with DAZZLES the beautiful bi-level venue with live band nightly playing music from the 50’s to present. Boleros, the Blaze, the Solarium on some nights (last two with DJs). Have never seen so many people dancing as on this ship. BUT all venues the music was too loud, even with earplugs, which I highly recommend. IF it is listed and you like Dixieland, don’t miss the Oasis orchestra on the Boardwalk with their Dixeland concert. Do plan ahead and book your shows in advance, you do not want to miss any of them, especially Come Fly With Me - so exciting, unique and entertaining. I know CATS is not everyone’s cup of tea, but the talent was superb. The Aqua show and ice show did not disappoint BUT be ready for possible disappointment as rough seas can nix the performances. Another plus for me was that you could actually find places where there was no music during the morning or afternoon. I love music, but I don’t need it constantly. We found all the staff friendly with a fun Activity staff….especially if you have a smile on your face, everybody else seem to brighten up. My wife and I love cruising when we can and walk on with a smile and 99% of the time walk off with a smile. Read Less
Sail Date: October 2018
We chose this cruise and ship because of the amenities, suites and ports for this particular sailing. We were in suite 1701, Owners Panoramic suite and IT WAS PERFECT. Very spacious, hot tub on the deck....could not have asked for more. ... Read More
We chose this cruise and ship because of the amenities, suites and ports for this particular sailing. We were in suite 1701, Owners Panoramic suite and IT WAS PERFECT. Very spacious, hot tub on the deck....could not have asked for more. Outstanding views of both sea and ship was beautiful. Sailing over Halloween was a blast. Already booked for next year but trying the Harmony Our Royal Genie was good. We did have some issues but it was rectified. We took a shore excursion, we went to St Thomas and St Maarten, to a rum factory...really not worth the 100.00. Formal nights were beautiful. I’m one of those I don’t care what people think and have read a lot of reviews saying people didn’t really dress up. I’m glad I didn’t listen because there were lines of people waiting in formal pictures...the formal dining room was packed with evening gowns and people even still had them on at thhe shows. I’ll say that having star class amenities was WELL WORTH IT. eating whenever and wherever we want...drinking whatever we want...room service whenever we want and whatever we want.....it’s a perk you’ll love. It definitely spoils you. We had no children with us but for some reason review would not complete without saying yes. Read Less
3 Helpful Votes
Sail Date: October 2018
My husband and I have only cruised Royal Caribbean in the past and figured let's take our daughter for her first cruise for my husband's 40th birthday and Halloween. What a giant waste of money. RC has really gone down hill. ... Read More
My husband and I have only cruised Royal Caribbean in the past and figured let's take our daughter for her first cruise for my husband's 40th birthday and Halloween. What a giant waste of money. RC has really gone down hill. Seems like RC keeps spending their money on advertising and private islands but not investing into their ships and staff. Here are some of the complaints that I pointed out to Royal Caribbean. ● Our room was dirty. o As soon as you walked into the room the first day it smelled like body odor. The odor was very strong for most of the trip. It was primarily by the outside of the bathroom (Not in the bathroom) and the closet. Once you moved past that area the smell was not as strong. We were very thankful that we had a balcony so we could open the door to get fresh air. o The shower light in the bathroom didn’t work the entire time we were there. We had asked our stateroom attendant to fix twice and he never did. o The room was overall dirty. My daughter found plane tickets and other items in the cabinets and drawers that were from May 2018. o My husband had to open the fold away couch to see if my daughter’s blanket was folded in there and was disgusted of how dirty it was inside and under. o With how dirty the room was, my husband and daughter’s severe allergies were triggered and both of them had a hard time breathing. Thankfully I had packed all necessary medications and breathing treatment equipment required for them. o Our first evening we all wore white socks in our stateroom, and after about 15 minutes of unpacking our socks were blackened. We couldn’t walk barefoot in our room without being disgusted. ● Halloween o When I booked this trip over the phone with a Royal Caribbean representative, I specifically asked what was done on the cruise ships for Halloween. This is my family’s favorite holiday, especially my daughter, and we wanted to make sure she would have an amazing experience and would not miss not being home. The representative placed me on hold to look into and stated the cruise ship does Trick or Treating for the children and a costume contest. o The week before the cruise I called Royal Caribbean twice to find out more information about the events that would be happening on the ship and no one could answer my questions. o On the cruise, we asked multiple times about the plans for Halloween with many crew members and none of them knew what was going on or how to find out. o Halloween was the day we ported in St. Thomas, when we were getting back on the ship, they informed us that there was Trick or Treating on the main promenade from 4-6 pm for the children, so we immediately went upstairs to change into our costumes. When we arrived back downstairs, there was only one spot that had candy left at 4:15. My daughter received one piece of candy……I do not understand how a cruise line could not have better planned for the trick or treating and making sure there was enough candy for everyone. Royal Caribbean knows how many children are going to be on board. Also, the staff should have been better informed about how to distribute the candy so there was candy left after 15 minutes. Many parents that we spoke to were very upset with how the trick or treating played out. o The costume party – was very unorganized, no one knew where they had to go unless they were regular cruisers of the cruise ship. o Overall, Halloween was a large disappointment and my daughter was very upset and confused about what transpired. ● Excursion o My husband and I decided on the cruise to book an excursion for St. Thomas. I went to the excursion desk to book a tour guide/sightseeing tour (Panoramic St. Thomas Island Drive). The excursion desk asked what our goal from this excursion was and I told them it was to get amazing photography from it. As it is their job to sell you, they upsold me to the (5 Star Island Tour). This tour was 6 hours instead of 2 and almost triple the cost but they guaranteed there would be a lot more photography opportunities on this excursion. Well they were absolutely wrong about this. I went back to the desk the following day to complain and they offered me a 15% refund and would pass the request on that I was asking for a 50% refund. Never heard anything further. ▪ Excursion Details – The excursion was to be 6 hours long and make 3 distinctive stops and stop on the way up and down the mountain for scenic shots. Our driver never stopped going up or coming down the mountain because he stated there were too many tourists stopped at each scenic stop so he kept driving. This was one of the main reasons we booked this excursion was for the scenic shots. At the top of the mountain we were given 30 minutes to get down to the shop and back to the bus to leave for the next stop. It was not much time since we didn’t stop anywhere for photos on the way up. Then our driver almost left behind a couple because they were a few minutes behind. Next we drove down the mountain to Magen’s Bay Beach for 2 hours. On the way down, again we didn’t stop for any photos like the excursion team said we would do. At the beach we were dropped off and the tour guide left with his vehicle and told us to meet him back there in 2 hours. Again, we almost left the couple that was late returning on the first stop, until we really pushed the driver to wait. Next we made the drive Charlotte Amalie’s Shopping district in which we were given an hour to walk around. The driver was then 20 minutes late picking us up and he left the couple that was continually late and didn’t even bother to wait. We were back to the ship within 4.5 hours not 6 hours. If we would have stopped for pictures we would have been at 6 hours but the excursion was not as long as specified and we did not get the pictures opportunities that the excursion team stated we would. ● Cruise ship was dirty and understaffed o Overall the cruise ship felt very dirty. For example, we went to take our daughter to the Kid’s Club for a family activity and as my husband and I walked around, we both looked at each other and we were disgusted and how dirty it was. We would never leave our daughter there, it felt that gross. o The cruise ship also seemed to be understaffed. ▪ Little things were overlooked that were a standard before when cruising with Royal Caribbean. Such as fresh ground pepper with dinner, as we referred to it from past cruises (The drink guy, who went table to table) for drink orders and after dinner shots, and the overall presence of staff. ▪ The corridors seemed dirty and not maintained. ▪ The dining staff seemed to be running thin and were trying to cover too many tables. ▪ Our room attendant seemed to be caring for too many rooms that details and small things like the towel animals were overlooked. My daughter even noticed and said loud enough when we walked into the room one night….another night without an animal….That is sad to hear when your child is disappointed about a simple thing. ● The overall staff seemed to be under-educated about the events on the ship and proper protocol for certain things. o Example – On our first stop to Nassau, the captain made an announcement before sailing time that we were waiting for additional guests and would be delayed. Then he came back on and stated we all needed to return to our staterooms for a manual attendance. This took over 2 hours to complete. (Sorry, if this was a real emergency, it should not take 2 hours.) What my husband and I found out later is this was due to the computers shutting down at the port and the cruise ship employees just let the guests on board without scanning their sea passes, which then left the attendance short of everyone on board. What should have happened if the setback took longer than 15 minutes to reboot computers is the employees should have written down the names of the guests and their room numbers and then it would have been a quick cross check. Instead we were delayed by 2 hours. ● In an effort for the captain to make up lost time due to the delay in departing Nassau, he sped up the cruise ship. This made for a very bumpy ride. I actually experienced sea sickness for the first time, and I have been on a cruise with Royal Caribbean in a tropical storm that produced 50 foot waves. We even missed a port on the cruise and never experienced sea sickness. I even asked employees that I could find if the ship was normally that rocky and they said no, it was due to the increased speed to make up the time. No offense I would have rather had less time on St. Thomas then have sea sickness all day. ● The food quality and standards. o My husband and I felt that the overall food quality significantly decreased since our last cruise. There was less of a selection of food options and it felt like they repeated every other day. The meat quality seemed to be subpar to what we have received before. The food was just okay that we felt obligated to pay for other restaurants on board and unfortunately the only one we really had appropriate clothing for was the Mexican restaurant on the boardwalk. o We felt that the chefs were just rushing to get the plates out and didn’t put that extra time into the presentation detail. These were my overall complaints to Royal Caribbean and here is what they offered after going back and forth for 2 months the only thing they were willing to offer me and my husband was $435 credit towards our next cruise and 1 night of special dining........I am sorry i spent over $3k and that is all they are willing to do.....horrible customer service. RC doesn't even stand behind their product anymore, they used to care about their guests and now they only care about the dollar signs. Truly disappointing that one of my husbands and my favorite ways to vacation is no more. I used to speak highly about them to anyone that asked about cruising and i have to say i will not be doing that anymore. Read Less
Sail Date: October 2018
The Halloween parade was wonderful, go on down and get an early seat near the stage. It was a lot of fun, many dressed up! Kids and adults. Costumes were kid friendly. Maybe on was not so good ubt it wa OK. We Loved it! Go to the ... Read More
The Halloween parade was wonderful, go on down and get an early seat near the stage. It was a lot of fun, many dressed up! Kids and adults. Costumes were kid friendly. Maybe on was not so good ubt it wa OK. We Loved it! Go to the trouble of taking a few costume pieces, it made for a fun day. A lot of kids wer dressed up and I believe they gave out candy. We did not have kids with us. Everything else on the cruise was great also! All of the entertainment was wonderful. We signed up prior to the cruise for our entertainment and that was a good thing. No lines and better seats. EXCEPT CATS!! It was terrible, boring, too long and story? What story? We should have left way sooner than we did but did not wantt to crawl over folks but soon they were crawling over us. Met my expectations! Read Less
2 Helpful Votes
Sail Date: October 2018
We had an excellent cruise. We were a little crowded because I had rented a scooter to get from one end of the ship to the other and the scooter had to remain in the room, at all times, when not in use. An accessible room was not ... Read More
We had an excellent cruise. We were a little crowded because I had rented a scooter to get from one end of the ship to the other and the scooter had to remain in the room, at all times, when not in use. An accessible room was not available when we booked, so from now on we will only book accessible rooms, and if none are available, we will pick another itinerary. Our cabin steward was excellent and our waiter was exceptional. We didn't go to any of the $ restaurants since the food in the MDR was good and to our liking. We booked an inside balcony overlooking the Boardwalk and thoroughly enjoyed having breakfast on the balcony and enjoyed watching all the cruisers wander around the Boardwalk. We could see the Aqua Theater from our balcony and enjoyed watching the shows there. The perks that go along with the inside balcony were a treat. . . . Will be on the Harmony next October and are looking forward to exploring another of the Royal Caribbean ships. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 3.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 5.0 0.0

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