1 Helpful Vote
Sail Date: January 2019
My wonderful boyfriend had been on a cruise previously and was excited to be part of this adventure with me. It was my first time on a cruise. You do not have to get off the ship for anything! The food was delicious! the crew was friendly ... Read More
My wonderful boyfriend had been on a cruise previously and was excited to be part of this adventure with me. It was my first time on a cruise. You do not have to get off the ship for anything! The food was delicious! the crew was friendly and professional! the cabin overlooking central park was spotless and romantic! we could hear live music every day from the balcony or our cabin! The entertainment on the most part was excellent! except for Cats (which was boring!!). In the main dining room our wait team were friendly and accommodating as we don't eat meat or shellfish. They went the extra mile to make us feel at home!Thanks to Christopher and Tarin!!!( and the extra delicious bread daily!!) Even though there were 6000 other passengers it never felt crowded or hectic on the cruise! We always could find a place to sit by the pool or deck or dining areas at breakfast and lunch! The week previous to our departure from Port Canaveral, unfortunately the Oasis of the sea passengers were in an outbreak due to the norovirus!! When we arrived we were extremely impressed in how it seemed that all preventative measures had been taken to prepare for us. The whole week the crew went out of there way to keep the passengers healthy with sanitizer at every venue, restaurant and store! I work in healthcare and was impressed!!! My only other complaint was the coffee!!!Thank goodness for Starbucks on sale on the Royal Promenade deck! Can you not improve your coffee???!!! Many of us love a good cup of coffee a couple times a day! Our off shore experience with the Nassau glass bottom boat was not worth the money! The speaker system was horrible and you could hardly see anything where they stopped to look thru the bottom! By the way the rum punch seemed watered down as well.Oasis of the Sea if you have kick backs I think it is time you found a better company! All in all it was a fantastic week! Thanks to everyone that made our time enjoyable! Warm regards, A and P Read Less
3 Helpful Votes
Sail Date: January 2019
This was our first family cruise, and every single aspect of our trip, from embarkation to disembarkation, was phenomenal. Every single RC employee we came into contact with, from the janitorial staff, to the deck attendants and maître d, ... Read More
This was our first family cruise, and every single aspect of our trip, from embarkation to disembarkation, was phenomenal. Every single RC employee we came into contact with, from the janitorial staff, to the deck attendants and maître d, were pleasant, friendly, personable, and SO professional. Our balcony stateroom was immaculate, beautiful, bigger than we expected, and cleaned thoroughly on a daily basis. Our porter Gina was so cheerful and happy every single time we saw her, and she did an incredible job of helping to set the tone of our vacation. Last year we went to an all-inclusive resort, and we were curious about how the food with RC would compare. HUGE difference-and surprising considering that the all-inclusive was considerably more expensive. Every single bite of food we had on the ship was fresh, well prepared, and honestly delicious-particularly in the main dining room. The variety from night to night was perfect, every course of every meal came out quickly and was hot, tasted delicious, and amazingly somehow did not feel "mass prepared". We are picky eaters and were absolutely blown away by the quality of the food everywhere we went. Sorrento's was fabulous (and we're from Philly-we KNOW good pizza!), and we appreciated that fresh roasted vegetables were always available to go along with our pizza. Our waiter in the main dining room, Alberto, was one of our best memories of the trip-kind, pleasant, and SO attentive, as was his beverage assistant Iputu. The fact that he meticulously cut our 4 year old son's food up each night probably seems like a minor detail to your management, but it's those little details that completely elevated the whole experience for us. The delicious jerk chicken that was off menu that we were served on Caribbean night was also a great surprise! We had heard great things about the kids club, and were hoping our son would be comfortable enough for us to leave him there one night of the trip so we could enjoy a date night. After a private and very thorough Q&A meeting initially with one of the kids club managers (standard protocol for newcomers), we left him for about an hour on the 2nd day, hoping he'd be ok, since he's a bit shy at first. When we returned, he didn't want to leave! We ended up taking him every day of the trip-at HIS request! My husband and I got to have a date night almost every night of the trip after enjoying a nice family dinner together, which was wonderful and totally unexpected. The kids club was immaculate, and every staff member was friendly, warm, engaged, and remembered our child by name. The various activities and themes each night were SO fun for him and perfectly age appropriate. It was honestly the best surprise of the whole trip, and he's already asking about when he can go back :) The commitment to cleanliness everywhere we went on the ship was extremely impressive. While I'm sure that extra precautions were being taken because we happened to sail the week after the norovirus outbreak, our nerves were quickly put to rest. I recall a few evenings when we were heading back to our stateroom and the janitorial staff were literally washing down the walls in the hallway. The restrooms around the ship were completely spotless morning, noon, and night, no matter how busy. I can't recall even one instance when I walked in to a ladies room and there was a piece of trash on the floor-amazing considering just how many guests were aboard. The cleanliness and ease of use with regard to the pools and activities onboard were another awesome layer of our vacation. Pools rarely felt crowded, even on sea days, and the incredible number of lifeguards, pool attendants, and deck attendants really helped us to relax and enjoy. All of the equipment was in great condition, and the pool areas like the rest of the ship were constantly being cleaned. Common areas never felt crowded either, and we never had an issue with finding a place to sit. I'd be remiss not to also mention another excellent experience we had with the medical facility. Our 4 year old son was unfortunately running on the pool deck with some new friends and slipped and fell, and hit his head. Concerned about a possible concussion, we quickly rushed him down to the medical deck-but as soon as it happened there were no fewer than FIVE RC employees right there to assist us. We couldn't believe it. One of them escorted us to the medical deck, where we signed in and were immediately assessed by a nurse. After a 5 minute wait we were seen by a very sweet doctor who carefully examined our son and ran some tests. Thankfully he was completely fine, and we were met by a security manager who took a detailed account of the incident and then walked us back up to our spot by the pool, where he had me explain to him what happened AND took pictures of the area. Obviously good business sense on their end, as an issue like this could present a potential liability, but it was clear that they took the situation seriously and were so kind and caring. We could not have been more impressed with the way in which the incident was handled all around. The entertainment on the ship was fabulous. The performers were all obviously very highly trained, and the production value of the shows, particularly the ice skating show, far surpassed our expectations. Seating was ample, and none of the shows ever felt crowded. Lastly, a major highlight of our trip was membership in the Key program, which we purchased prior to the trip. We figured that in comparing the cost of the internet packages alone, that the Key program seemed worth the nominal upgrade-and we could not have been more right. Our welcome lunch at the specialty restaurant Chops Grille on the first day of our trip was an amazing way to start our vacation, and premier seating at all of the shows was great. The best part of this program came on the last day, when the ship felt the most crowded with everyone trying to figure out where to go to exit the ship. We followed the instructions and arrived at a thankfully EMPTY! hallway, that led to a beautiful private dining room we hadn't yet seen. I can't think of a better way to start a long day of travel than with a leisurely breakfast of filet mignon, eggs, and gorgeous pastries. At the end of our meal, we were personally escorted to a private exit, and it was truly a wonderful way to end the trip. Thank you Royal Caribbean, for your incredible commitment to doing the right thing as a business by consistently making decisions that put your customers first, and doing everything in your power to give your guests extraordinary travel experiences and memories to last a lifetime. My family and I had such a wonderful time that we booked our next cruise on the 5th day of our trip for next January, and we are counting the minutes already! THANK you, sincerely, for everything! Read Less
2 Helpful Votes
Sail Date: January 2019
Diving show was amazing. Olympians top notch. Shows were incredible. Food... excellent. Of course took advantage of many food options and gained weight. Lol. Beautiful ship. So much to do. Beds were comfortable. Clean and tidy. Staff ... Read More
Diving show was amazing. Olympians top notch. Shows were incredible. Food... excellent. Of course took advantage of many food options and gained weight. Lol. Beautiful ship. So much to do. Beds were comfortable. Clean and tidy. Staff aimed to please. I would recommend this ship to anyone. I’ll bring children next time. They are catered to. Ports of call were fun. Water aqua and clear. Pools were fun and clean. Mixed drinks amazing. Relaxing and refreshing. Loved it. Ready to go again. Central Park was full of trees and flowers and It was extraordinary. Boardwalk was impressive and great food. Promenade had great shopping and I spent too much but saving up to go again. Johnny rockets Had the best burgers and milkshakes ever. The aqua spa had smoothies to die for. You can choose any veggies and fruits and they’ll make fresh juice. Wow. I loved it. Planning my Next cruise now. Read Less
Sail Date: January 2019
the staff of the oasis of the seas done so well when the virus was on the ship.They treated everyone so well we missed 2 ports of call as wasn't allowed off the ship as for the virus which couldlnt be helped. ... Read More
the staff of the oasis of the seas done so well when the virus was on the ship.They treated everyone so well we missed 2 ports of call as wasn't allowed off the ship as for the virus which couldlnt be helped. the staff were amazing I will still sail with royal carribean well done all entertainment was great ;cabin was brilliant,dining was1st class food couldn't fault it at all. I really enjoyed the cruise my daughter enjoyed herself aswell this was her 4th cruise as it was mine too. hoping to cruise again next year where too we havnt decided .as ive said once well done royal carribean for all you done . all drinks like cocktails I really enjoyed the staff are very good making them.we stopped at Labbadee which was nice port of call plenty to do the ship staff done food for all the people sailing which was 10 out of 10 very impressed looked after us all very well. Read Less
1 Helpful Vote
Sail Date: January 2019
We chose this cruise because we wanted to sail on one of RCI’s “Big Ones” and we only wanted three ports so we would have more time at sea to relax. The ship is awesome. Very well laid out. Although there were over 6,000 ... Read More
We chose this cruise because we wanted to sail on one of RCI’s “Big Ones” and we only wanted three ports so we would have more time at sea to relax. The ship is awesome. Very well laid out. Although there were over 6,000 passengers we never felt crowded. We chose the dining that allowed us to eat at our discretion rather than choosing to eat at the same time and table every night. Our food and service were exceptional! I’ve been on almost 30 cruises and this ship nailed it in the dining/service category! We made reservations before we boarded and that saved us a lot of time waiting in line. We liked the Solarium area to relax and use the hot tub. Most of the time we could find two chairs there with no problem. It’s quiet and relaxing. Also, there is a Buffet there that doesn’t get too busy so that was very convenient. We went to two shows: “Come Fly With Me” and the Aqua show. Both were great. The comedy show was also great so all the shows we went to were well worth our time. We’re not “Cats” fans so did not go to that. We chose the Wave Runner excursion in Labadee and we thoroughly enjoyed it. Our guide spent 15 minutes going through a safety video and making sure everyone was on board with the rules. On the water we had a blast!! I would highly recommend this tour. Labadee is very well laid out and has many different areas to spend your day in. The buffet on the beach was typical (burgers, dogs, ribs, chicken) but it was all good. Our cabin (#11278) was a standard balcony cabin. Arlene was our attendant and she was super!! Very friendly and efficient. FYI there are no outlets by the bed to charge your phone, as a matter of fact there was only one outlet in the cabin (not including the bathroom) and it was located on the desk. It was laid out fine and there is ample space If you use all the cabinets. Tyne only issue was the hair dryer was very weak. Of course, the cruise was badly affected when 500 people contracted the noroviris. We knew something was up when we went to the Windjammer for breakfast and everything was being served by crew members. We couldn’t even get our own water or butter. And the time and effort it took to clean and sanitize a table after someone left was considerable. In the dining room, the servers would sanitize the salt and pepper shakers, sugar bowl and the butter bowl. We arrived in Jamaica that morning and we sat there for about six hours before the captain decided to leave. He made an initial announcement about the delay about two hours after we arrived and made a few more before the big announcement and also that we were leaving. It was during this time he announced people had gotten sick from norovirus. Unfortunately there are many people who come on cruises knowing they’re sick and yet do nothing to stop it from spreading from themselves to others. So many people got sick and it could have been prevented by simple hand washing and practicing good hygiene. The norovirus was and is not the fault of the cruise line. It’s caused by people who don’t care about others. I felt RCI did a great job to try and contain the spread of the norovirus and seemed to have a plan in place from the onset. I commend them for the job they did. I know it doesn’t help those who got sick because their cruise was ruined but I feel it needs to be said that the cruise line did all they could. On the critical side of the review... We were unhappy with our couples massage. They asked us what we wanted and where they needed to focus but they still just did what they normally do. We felt like they didn’t really listen. Massages on the ship aren’t cheap so it would be nice to have them pay closer attention to the answers you give them at the beginning. We were disappointed that the free ice cream was only offered for a limited time during the day. We felt it should have been available until midnight for us late night snackers. Speaking of which, the food choices overall, outside the dining room and buffet after 8:00 pm were extremely limited. The pizza was good but if we didn’t want pizza all you had left to choose from were desserts and petite sandwiches that didn’t look very appealing, at the Cafe Promenade. I feel they could easily improve in that area. Overall we were very happy with the cruise, aside from the norovirus issue. We would definitely recommend this ship. Read Less
Sail Date: January 2019
This was our first cruise. We went with 11 other people and were taken care of extremely well. I was impressed with how well the crew took the precautions to prevent any more passengers from getting sick. I was asked if this experience ... Read More
This was our first cruise. We went with 11 other people and were taken care of extremely well. I was impressed with how well the crew took the precautions to prevent any more passengers from getting sick. I was asked if this experience had deterred me from cruising again. This has no way going to keep me from choosing Royal Caribbean again. Our dinner Servers, Mohit and Ikemas were spectacular. We wanted for nothing! We had 2 babies and a 4 yr old with us and both of them had their fruit and milks waiting for them. Ewan stopped by each night to ask about our stay and if we needed anything. As we began the embarkation process, I couldn't believe what a "well oiled machine" this was process was. When we disembarked even with the issues on board the process was just as smooth. I will say that if you have a large group like we did, use a porter to get you to transportation. He saved us 45 minutes in line. Thanks again for the great time. Read Less
1 Helpful Vote
Sail Date: January 2019
Even though almost 500 people came down with the Norovirus on our sailing, we had a wonderful time. It’s unfortunate that it happened. I feel for those that were sick and hopefully they recover quickly. The staff was amazing and worked ... Read More
Even though almost 500 people came down with the Norovirus on our sailing, we had a wonderful time. It’s unfortunate that it happened. I feel for those that were sick and hopefully they recover quickly. The staff was amazing and worked around the clock cleaning and disinfecting constantly. We were disappointed that we were not able to get off the boat in Falmouth Jamaica but it was the righ decision. They also made the right decision to turn around and go back to Port Canaveral. Royal gave every passenger a full refund on their cruise and a refund on gratuities and drink packages for the Saturday. Despite everything we were able to eat wonderful food, had awesome entertainment for free. Once they announced their were sick passengers, we avoided elevators, touching railings etc and the windjammer café and we’re constantly washing and disinfecting our hands. We will continue to cruise and be vigilant in washing our hands. We would not hesitate going on another cruise with Royal Caribbean cruises. Read Less
3 Helpful Votes
Sail Date: December 2018
This is the 3rd Christmas cruise in a row on the Oasis, and although there has been thorough enjoyment on all. However, this one was over the top, the best. Can't put my finger on what made this year different, except that it was - ... Read More
This is the 3rd Christmas cruise in a row on the Oasis, and although there has been thorough enjoyment on all. However, this one was over the top, the best. Can't put my finger on what made this year different, except that it was - from check in to departure. We embarked the ship with no waiting - went to our cabin and our luggage was already there! RCCL went out of their way to make sure passengers enjoyed their experience. It was a happy ship. The cruise director was experienced and knew what he was about. Handled himself in a most professional manner. He hosted a "chat" with Capt. Petersen which was most enjoyable. The Capt. was relaxed with the group and easy to talk with. There was excellent interaction and rapport with him for a good hour. Coastal Kitchen was remarkable. The menu was varied and the items served were cooked perfectly. Labadee has been upgraded, not that it wasn't very nice before, but it is amazing what they have done with the recreational facilities and the design. Lot of enjoyment just walking around looking at everything. RCCL has put a lot of time, money and energy into making the area very pleasant. Note that the shore excursions were rated excellent because there is no place for a non-applicable choice. The ice skating production is so well done we saw it twice. Aquatics theater - the performance of the swimmers - breath taking. Read Less
Sail Date: December 2018
Friends had told us how much they liked the Oasis so we decided to book the cruise. We were very pleasantly surprised by the friendly crew, great selection of dining options and the variety and quality of the entertainment. The overall ... Read More
Friends had told us how much they liked the Oasis so we decided to book the cruise. We were very pleasantly surprised by the friendly crew, great selection of dining options and the variety and quality of the entertainment. The overall atmosphere of the ship was beyond our expectations. Even though the ship was at max capacity it really didn’t feel crowded. Our dining experience in the main dining room was stellar. Since they were serving over 6000 meals we had lowered our expectation but were pleased to be wrong. The Oasis of Dreams show was amazing. Particularly considering the ship was moving. We really enjoyed the variety and skill of the performance. We have never had an easier disembarkation and trip through the customs. We will definitely cruise on the Oasis again. Read Less
3 Helpful Votes
Sail Date: December 2018
With 20+ cruises under our belt we decided to finally try the biggest with Royal's Oasis of the Seas. Some recent reviews were not favorable. We found almost everything wonderful! The staff in every department was friendly and ... Read More
With 20+ cruises under our belt we decided to finally try the biggest with Royal's Oasis of the Seas. Some recent reviews were not favorable. We found almost everything wonderful! The staff in every department was friendly and helpful. Room attendant exceptional. The shops in the Prominade were filled with enthusiastic young people that just wanted you to enjoy the cruise. Some reviewers mentioned the age of the ship and maybe in need of some work (kinda like me). We have been on one year old ships with issues that needed addressing, so a suggestion would be to overlook minor things and just enjoy. Many food choices available throughout the ship, from pizza, salads, sandwiches, buffet, etc. and all were good. Since tastes differ the main dining menu has enough variety to satisfy pretty much any wish. I always get 2 or 3 offerings so that I could discover a new favorite. Chefs table was nice since they offered two for one on days that needed participants. The same at the steak house. Just be friendly and ask the head waiter quietly. Even without the drink package they will give you 40% off bottles of wine if you ask quietly! I never get the drink package because I bring two bottles of wine and a bottle or 2 of spirits. My last review received a question on how to bring on spirits. Amazon has "rum runners". Check them out on YouTube. The comedians, Ice show, main showroom, dive show, all very good. The exception was the production show Cats. It was awful. About half the audience walked out within 20 minutes, us included. I would have left 10 minutes sooner but my darling wife said we needed to give it a chance to have some entertaining value. Nope, nada, zip. When she glanced at me then rolled her eyes I knew she had given up also. Don't worry about having 6,000 guests causing lines. We did not have any issues. First timers need to book the free shows weeks in advance of cruise date because seating is limited. A line will form for non-ticketed folks 10 minutes before showtime. You will still get in! Just seats could be scattered. Try the Oasis. You will love it. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 3.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 5.0 0.0

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