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3 Helpful Votes
Sail Date: April 2019
Heard about the cruise specials offered from work colleagues . Had never been on a cruise before and thought this trip would be a good idea. Kids still on nappies can be a problem as such is not catered for. Short cruises tend to be a ... Read More
Heard about the cruise specials offered from work colleagues . Had never been on a cruise before and thought this trip would be a good idea. Kids still on nappies can be a problem as such is not catered for. Short cruises tend to be a problem as some of the facilities such as the kids day care and activities are only discovered midway through the cruise. Perhaps it would be better if a special invite or mandatory checklist could be given to folks with kids before boarding so they can make the most of this facility. The process to embark seemed a nightmare especially for people with kids and going through customs. First day boarding, was late due to the ship docking late(weather), however once boarded everyone is directed to one dining hall for lunch with queues of people,which I thought could have been better managed if the other dining halls were functional at the time however considering the late docking perhaps only this hall could be made available considering the short time. There were four jacuzzi's on board which are hogged by a select few. Rather have a time period for use of facilities so more people can enjoy the facilities ( better policing) Facilities such as the steam room also come with an extra charge. Inability to accommodate requests at the buffet area -especially disappointing for those who don't like their eggs sunny side up or half raw or those who refrain from eating pork/beef. Pros The abundance in entertainment ; facilities and shopping was well Read Less
1 Helpful Vote
Sail Date: April 2019
One reason I choose to Cruise was to have fun and try out new experiences, how is it like to be in a titanic a 5 star moving hotel. The first time you enter the ship the ship smells 5 star and looks 5 star all the way, the decorations ... Read More
One reason I choose to Cruise was to have fun and try out new experiences, how is it like to be in a titanic a 5 star moving hotel. The first time you enter the ship the ship smells 5 star and looks 5 star all the way, the decorations inside are amazing you even forget That you are inside a ship. The embarkation que is horrible, you can't wait for a while before entering the ship, and didn't like the fact that they only open few service desk during embarkation. The stuff members are super great and friendly especially the man responsible for our deck 8, even when most of them didn't know how to communicate in English but they tried. MSC is one hygienic cruise hotel I ever seen, every corner you turn there is sanitation thats what I loved. The food is super Healthy and they don't compromise on taste, everything I ate I could taste that it's quality food. The dinning areas I loved them because you get the opportunity to dress up and be fine and finned, only problem is you have to buy soft drinks all the time, I don't mind them selling alcohols wish they could have gave us maybe complimentary soft drink for every fine dinning meal or 5 drinks per Cruz then the rest you purchase. I loved Eric the voice from above the program director all his shows were fun and entertaining. The parties organized by stuff were super great problem they only last for an hour. Deck 13 buffet area was home to most cruises and would like to give blow to the stuff there at deck 13 because they are forever working, especially the pizza guy 24 hours pizza. Our cabin was in front so every wave the ship cut through we felt it, and you couldnt stand straight which resulted in sea sickness, so would advice you to book balcony center cabin. The excursions on the island were expensive hence did not do them. I hated the fact that we did not go to Pomene Island and they could not take us to a different island like Maputo instead of Portuguese Island which had nothing to see the second day and the waters were unclean to swim at them. Pomene has been giving them a problem why don't they start looking for an alternative to island or take it out on your markets because when I booked I saw two island and wanted to visit two not one island. The disembarking program failed them a bit, stuff was not properly assigned to guide people were they should go,whuch made things to go slower. The photo package is expensive and it would be nice if the price could go down or be included as our take home package because we got nothing as complementary everything you have to buy. Despite all the negatives would still go and advice people to go is an experience you don't want to miss. Read Less
Sail Date: April 2019
This was my second time on MSC cruise. This time the embarkation was a disaster. But this could have been caused by the bad weather. It took more than 2 hours to board. My daughter was restless and tired. The ship sailed late and was ... Read More
This was my second time on MSC cruise. This time the embarkation was a disaster. But this could have been caused by the bad weather. It took more than 2 hours to board. My daughter was restless and tired. The ship sailed late and was driven very fast, I think this was to catch up the lost time, this unfortunately made some of us very sick. Which wasn't great at all. The food/buffet was much better than Sinfonia. Musica was much cleaner and beautiful. The service was great. The cabins were much bigger which was a bonus. The down site was there was a sewage stench. Maybe they had a drainage problem. But you could only smell it outside on the deck not inside. The kiddies club did a great job entertaining the kids & keeping them safe. My daughter had a great time, she was sad to go. Overall we had a great time and yes I will do this again in the near future. Read Less
Sail Date: April 2019
It was our first cruise experience and we enjoyed it through out. We did not have enough time to even look all parts of the ship. Its huge. They have lots of entertainments to keep us busy. Rooms are very neat and compact, cleaning ... Read More
It was our first cruise experience and we enjoyed it through out. We did not have enough time to even look all parts of the ship. Its huge. They have lots of entertainments to keep us busy. Rooms are very neat and compact, cleaning service is 100% perfect. Issues are resolved soon. Only suggestion is to have some difference in break fast, every day it was same menu repeated. We did easy on board, highly recommended, you dont have to wait for long. I would even prefer easy off boarding during disembarkation. Go earlier for breakfast, otherwise it is going to be crowded. We did not have chances to enjoy the lunch, we were busy with various other activities. You will have other food always like pizza, bread, salads etc. Food is not only provided at buffet area, there are other restaurants supply the same food during breakfast and lunch. Dining alone food menu is different between restaurant and buffet area. For fine dining, they say strict, but its actually not that strict, I have seen people dining in shorts. Read Less
1 Helpful Vote
Sail Date: April 2019
The cruise was over populated with passengers. No dining facilities available at breakfast & lunch. By the time you waited for a seat the buffet was closed.At excursions we were treated as if we were in a government facility where we ... Read More
The cruise was over populated with passengers. No dining facilities available at breakfast & lunch. By the time you waited for a seat the buffet was closed.At excursions we were treated as if we were in a government facility where we need to stand in long lines. The braai on the Island did not have any proper meat, as per braai. I've been on four cruise thus far and this was the worst. No body was asked to put on life jackets from the ship to the island. South African staff working on the ship were quiet rude. The were hardly any crew members available for assistance. No real live entertainment on Deck as they usually do. " The Spice of the cruise has died off" I'm very disappointed as I always enjoyed and anticipated the cruise yearly. I would appreciate it if I heard some feedback from you soon. Read Less
1 Helpful Vote
Sail Date: April 2019
My family and I we had an amazing time the kids loved it and they were busy through out. We love the cruise. However the price on some items was expensive e.g studio photos. In general we enjoyed the cruise. The cabin was clean and the ... Read More
My family and I we had an amazing time the kids loved it and they were busy through out. We love the cruise. However the price on some items was expensive e.g studio photos. In general we enjoyed the cruise. The cabin was clean and the house keeping was on point. The public area pool, bars, kids area and clubs and so on were well managed and the the service was excellent. Entertainment inboard was good however thank you to the intertainment team. And the performers. Food was good and all the restaurants well well managed and the service and house keeping was on point. I understand that the Ship own by the international company. I think it would do the comp company better if you could be mindful of the price when doing SA tours especially drinks. Over all I was happy and I will surely do it again with MSC THANK YOU. Read Less
2 Helpful Votes
Sail Date: April 2019
We are frequent MSC cruisers This was our 10th MSC cruise And was the worst Bar service was short staffed and very hard to get a drink We waited to long Guest service was rude and non helping Just the general overall ... Read More
We are frequent MSC cruisers This was our 10th MSC cruise And was the worst Bar service was short staffed and very hard to get a drink We waited to long Guest service was rude and non helping Just the general overall service was terrible Could not get off at Pamome island and has always been like that for the past 10 cruisers Only the northern parts Have never seen or been to Barro lodge Bazzaruto and now pamome Weather was bad do we didn’t get off the boat to Portuguese island but yet they still charged us for or luxury beach loungers When I complained I was told tough luck There has always been entertainment on the deck, but on this cruise there was not such entertainment In the past they kept the people pumped up and dancing but nothing excursion desk never open Staff looked like that they had no interest of being on the boat Read Less
Sail Date: April 2019
Excellent I just think that the drink books should be added to you cruise card, because we loose our books a few times because of all the wonderful cocktails :) Children dont want to go off the Boat, was a life time experience for them. ... Read More
Excellent I just think that the drink books should be added to you cruise card, because we loose our books a few times because of all the wonderful cocktails :) Children dont want to go off the Boat, was a life time experience for them. Yes Yes I would like to go again. Is it possible for trips from Namibia (Walvis Bay) because air plain tickets are expensive. PI was beautiful. Entertainment is world class. Embarkation and disembarkation do go smoothly, very well organized. Overall good service and our waiter was so nice with children we all loved him so much. Cant wait to get enough money to go again one day. Thank you for the memories Musica. Photos on board are just a bit pricey, I so much wanted more pics. Activities on board are something not to be missed at all. Yes we did explore our departure city before the cruise. Read Less
Sail Date: April 2019
Love cruising. Always take friends and family with. It's a relaxing and enjoyable way to travel. Love the evening shows and shopping for something special. The service from the bartenders is sometimes rude The service from ... Read More
Love cruising. Always take friends and family with. It's a relaxing and enjoyable way to travel. Love the evening shows and shopping for something special. The service from the bartenders is sometimes rude The service from the photo area is very poor,they are simply rude. The cabin steward in our suite was not helpfull. Towels wher not fresh everyday,as with qall our previous cruises. There was a very bad smell in some of the areas in the vessel. The smell was very bad on the pool deck,near the restaurant.The food in the top buffet restaurant,was really a bad experience. Always the same food in that restuarant and really not something to look forward to eating. But all the bad set aside we love cruising and will be back again and again. Love the cocktails in the Blue Velvet bar. Loved the shopping,they just need more Buckley of Londen jewellery. Also love buying swaroski jewellery Read Less
Sail Date: April 2019
Entertainment & Activities: We really thought that due to the fact that the ship is called the Musica, it will be a cruise full of music and entertainment. You can't compare the entertainment of the Musica with that of the ... Read More
Entertainment & Activities: We really thought that due to the fact that the ship is called the Musica, it will be a cruise full of music and entertainment. You can't compare the entertainment of the Musica with that of the Sinfonia. On our Sinfonia trip the Entertainment team kept us busy throughout the day and night especially on the deck area. Even the kids entertainment were a lot better on the Sinfonia as well as the kiddies pool area. The transfer to the Island was very slow compared to our previous trip, it took forever to get everybody there and back again. However, the beach lunch was very nice and we enjoyed the time on the island. We were very disappointed when the Pomene stop was cancelled as we have booked this trip especially due to the fact that it would include a second island excursion. Maintenance & Service: There were a lot of broken chairs on the deck which was never removed but just kept in the corner. Tables were also not cleaned properly and timeously. The one day they actually renovated one of the bars on the deck so you could not utilise it, surely they could have done scheduled maintenance work when the boat was not on a trip. Furthermore, various toilets got blocked during the trip and then left unattended for people to continue using them and eventually it would overflow and then the floor would be full of urine. Room service was also poor as on both the occasions that we have order coffee and tea for our cabins, it was either an incorrect order or the coffee containers were empty. I also feel that they take very long to clean up the rooms, even by 14:00 the rooms was still not services. The second day on the ship our room was not cleaned at all because when they wanted to clean late in the afternoon, our daughter was taking her nap. Dining: We did not go for dinner at the formal restaurant as on the previous trip, we experienced the fact that you are put on a table with complete strangers and then basically forced to rush your meal so that they can clean up for the next dinner sitting. We had our meals at the cafeteria which was average as their is not a lot of variety on the dishes served each day. I can also recall that the 24 hour meals were of better quality and variety on the Sinfonia. Read Less
MSC Musica Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 3.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 1.0 0.0
Service 3.0 0.0
Value For Money 3.0 0.0
Rates 4.0 0.0

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