5 Helpful Votes
Sail Date: September 2018
I took the cruise out of San Juan in order to visit the southern Caribbean. As with everything there was the good, the bad and ugly, let’s start with the good. Embarkation and Debarkation were painless, was one of the first on the ... Read More
I took the cruise out of San Juan in order to visit the southern Caribbean. As with everything there was the good, the bad and ugly, let’s start with the good. Embarkation and Debarkation were painless, was one of the first on the ship and one of the last off. I was on deck 8, starboard outside cable (balcony). The room was excellent, not sure why I have read people saying the rooms need updating, it’s a typical cabin. I was not happy that some brainless smoker was dropping ashes down from a balcony above (smoking is not allowed in rooms but they seldom get caught). The dining was excellent in the actual dining rooms, superb service by Roxanne (you should be so lucky to get her if you take a cruise). The Windjammer was like any other trough, the food was OK and was there for a quick meal if needed. This Pizza on the promenade was surprisingly good also (had to wait in line some of the time). The nightly entertainment had its ups and downs -- The theater is too big for a magic show; however, the stage show singing and dancing was excellent – worth seeing again if you ask me. The excursion on Curacao was outstanding; great tour guide and the beach was perfect – plenty of chairs to rent (with umbrellas) and cabanas also (get the cabana). The only thing is I wish we could have stayed longer. Now for the bad The shore excursions on St Thomas and Aruba were pathetic. St Thomas, Magen beach break was not worth it. The driver that took us there was great and the beach was not bad. It was the accommodations that were lacking. No beach umbrellas; plenty of chairs could be rented, but no umbrellas. There is a bar that has a roof over it (shade), however every chair was taken. Makes me wonder if they don’t have umbrellas so people are forced into the bar area. Aruba, do not take the tour of Aruba with a beach break at the end. Five-hour tour and beach break (the beach was only 45 minutes. We had the chance to see a big rock that you can walk to the top of (I stayed in the bus – seen big rocks before. The next stop was the “Natural Bridge”. It had collapsed a few years ago so there was no bridge – guess they wanted us to see the broken rocks in the water. The third stop was the California Light House, not worth it. Finally, the beach break – as I said only 45 minutes – not enough time to rent a jet ski. My advice is if you go to Aruba on a cruise – take a cab to the beach and rent an umbrella and chair – the beach is great. We also took the sunset cruise on Aruba – seems they don’t have running lights on the boat. A tad bit scary cruising at night without running lights. Perhaps the lights are not required in Aruba, its just plain not safe not to have them. The adult only pool area is too small for what is needed. The general pool area where all the activities was good – the children’s pool area is HUGH. I would suggest that it should be smaller and enlarge to adult only pool area. Now for the ugly Tour groups from hell; with their children. I took this cruise because I assumed most children would be back in school. Apparently not in Porta Rico. When dining in the windjammer the free-range children would crowd around you if you had a seat near the window; parents didn’t seem to care that they were invading other people’s space. The groups would stop in the middle of the promenade oblivious that other people were trying to move through the area. They would cut in front of you in the Windjammer. You always had to be cognizant when exiting and elevator the mob may be trying to get on – seems they didn’t know you are to let the exiting people off first. I could go on – the bottom line is because of the mobs and RCI no controlling them I have soured on taking any more cruises – it was the worse cruise I had ever taken Read Less
1 Helpful Vote
Sail Date: September 2018
We were delighted with every aspect of the whole experience from start to finish, the ship was amazing and there was so much to see and do, the cabin was lovely, spacious and clean, the dining facilities was out of this world, we were ... Read More
We were delighted with every aspect of the whole experience from start to finish, the ship was amazing and there was so much to see and do, the cabin was lovely, spacious and clean, the dining facilities was out of this world, we were seated at table 377 in Leonardo's deck 3 our waiters Rian and Martin were great, Martin made it even better with his attention to detail and fabulous personality, I hope that on our next cruise I have the pleasure of his company to greet us every morning to set the mood for the day with his contagious happy personality, the entertainment and activities were very professional and Topi the entertainment director is doing a fabulous job, there was something to suit everyone, the shore excursions was great and we were treated very well and felt safe in our adventures, keep up the good work you guys! and thank you for making our honeymoon the best holiday of our lives, looking forward to our next cruise Read Less
1 Helpful Vote
Sail Date: September 2018
I was hesitant to book another cruise having been on 3 others as I tend to dislike crowds and waiting in line-just have to keep that in mind and deal with it and yes it was an issue. The ship itself is beautiful, cabin was fine and ... Read More
I was hesitant to book another cruise having been on 3 others as I tend to dislike crowds and waiting in line-just have to keep that in mind and deal with it and yes it was an issue. The ship itself is beautiful, cabin was fine and balcony bigger than expected. The bed was not as hard as I expected from other reviews. Food in the main dining room was good and service excellent-was so nice to be able to sit as a couple as well most of the time but have others beside us we could talk to if we liked. Buffet was a different story-long lines with few exceptions-they need to have more than 1 omelet station and more than 1 person cooking omelets-was a mess. The 1st day we had to pay to eat at Johnny Rockets as there was no where else to go without encountering mobs of people. Loved the Cafe Promenade for getting coffee early in the am or breakfast bites. Drinks and service at the bars were great and was well worth getting the beverage package. Only saw 2 shows as most others we were interested in were way too late in the evening for us-wish they offered more around 7:30/8:00pm. One show we ended up walking out of as it was geared only toward the Spanish speaking population. The ports of call were fabulous and for that reason I might consider cruising again but disembarkment from the ship was absolutely horrendous-took us at least 2 1/2 hours to get off-no joke-why they don't have more control over logistics I don't know but everyone was unhappy -no one came by to update us; there were babies crying and screaming and people having to sit on the stairs and wait and wait and wait-once the line finally got moving one of the staff had the audacity to say "let's all have big smiles"...needless to say no one smiled...we had to cut short the excursion we had planned-maybe doing the luggage and getting off the ship on your own is better-but since we had a late flight that wasn't feasible. Spent too much time in the casino-not a good idea and would've loved to use the spa but as usual find the prices way too high. Read Less
2 Helpful Votes
Sail Date: September 2018
We are seniors and this was our 5th cruise, first on RCCL. I chose the cruise because we were treating our 2 adult daughters and their significant others. They like tropical vacations as well. The price was right. The ship was ... Read More
We are seniors and this was our 5th cruise, first on RCCL. I chose the cruise because we were treating our 2 adult daughters and their significant others. They like tropical vacations as well. The price was right. The ship was beautiful to look at inside and out. I didn't really care for the layout of the ship as the halls aren't always predictable. We went down to a dead end too many times. Studio B has the skating rink which served as a show venue and the disembarkation meeting place. We really struggled with that one. The ship was beautiful to look at inside and out. The shows were not as good as we have seen in the past. The schedule of shows also varied from day to day. One day was the ice show and we couldn't get in to either presentation. That was the only show available that day. We saw it later in the week in the afternoon. I prefer a set time for shows that you can plan your day around, something like 7&9:00 or 8&10:00. The Windjammer was usually crowded and the food was okay. We could always find something to eat but nothing was exceptional. The Galileo Main Dining Room had excellent service. The food was good, not great. The portions there are all you care to eat and some in my party ate a lot. I loved getting 2 appetizers. The pools were small for the size of the population, one for children, one with a smoking are, and one for adults only. Of course every lounger had towels on them and no one used them. Overall the pools were too small. The fitness center had tons of equipment but we didn't use it as we walked so much on the islands. There were great parties at night but starting them at 10:30 was far too late for us. The Dancin' in the Street party was fun and packed with people. Oh to be young again. The casino was smoky and we heard about winners. One fellow won close to $22,000 and that was wired to his bank with any taxes required! The casino was also smoky but since we had a smoker in our group, I saw that smoking spots were limited. The service from stem to stern was excellent every single time and I fell in love with people from the Philippines. They are so hospitable and make the best staff on a ship. We had a galley tour which was interesting. For shore excursions, we took the St Kitts bus/train tour. The bus driver was interesting. The train piece was disappointing. The train was screechy. The tour guide could not be heard from the open air deck because of engine noise and the blenders making your "free" drinks. The service there was ok. We took buses on Aruba with good success. We walked too much in Curacao and then signed up for Caspers tour of the island and the stop for 2 hours at Mambo Beach. The driver did not pick us up at 4:00 however. She sent someone else who took us in their overcrowded van back to the pier. On St. Thomas, we went on the ferry to Trunk Bay because the cabbies recommended it. We were looking for snorkeling but Trunk Bay has little of that, including the dead self guided trail. We should have taken a cab on St. Thomas to Sapphire Beach where we know there is dependable snorkeling and it is 2 minutes from Red Hook Ferry station. Disembarkation was chaos. We were rushed off the ship quickly only to get into a long, long, long line. It is no exaggeration that we waited in the baggage hangar for 90 minutes in order to clear customs. There were largely unmarked serpentine lines that traveled up and down the length of the hangar but people were entering the lines at every turn. Our line was especially slow as we saw people jump into line 45 minutes after us and get out 30 minutes before us. Word to the wise, get into the far left line, just to the right of the porters line. Read Less
2 Helpful Votes
Sail Date: August 2018
First, I'll start off with saying that this was my 7th cruise and second one with royal. The last ship we went on with them was the allure.( Very nice by the way) i was nervous booking this ship after some of the reviews about it ... Read More
First, I'll start off with saying that this was my 7th cruise and second one with royal. The last ship we went on with them was the allure.( Very nice by the way) i was nervous booking this ship after some of the reviews about it being outdated but I really didnt find that to be the case. Is it brand new, no but it was clean and in excellent condition. The only room that I noticed being a bit dated was our stateroom but it was clean and a decent size.We booked an oceanview no balcony. The service and food was outstanding along with the entertainment! I did like that this ship has more pools than most ships and that was really nice! My only complaint in that area is that the kids water park some of the toys didn't work or were intermittently working. The main dining room food and service was excellent and we ate there every night. The windjammer cafe ( buffet) was very good also for breakfast and lunch. My only tiny complaint here was the salad bar was small. We really enjoyed our cruise and will definitely go with royal again. I would have no hesitation booking this ship again either. Also getting on And off the ship was no more than 20 minutes both times! Read Less
1 Helpful Vote
Sail Date: August 2018
Overall, Excellent. The ship was clean, well maintained. It is the best RCI ship assigned to the San Juan home port, better than the Jewel and the Adventure. The facilities are better, newer and the ship is ver spacious, but not crowded. ... Read More
Overall, Excellent. The ship was clean, well maintained. It is the best RCI ship assigned to the San Juan home port, better than the Jewel and the Adventure. The facilities are better, newer and the ship is ver spacious, but not crowded. MyTime Dining staff is very courteous and guest-oriented. Solarium area is well maintained and hot tubs are available 24 hrs. Windjammer buffet area needs more attention. The staff needs to clean the tables more often. The soft serve ice cream machine needs fine tuning. The main dining room food offers the same sides for most plates. RCI has raised charges and charges items that were complimentary. Johnny Rockets raised the cover charge to $12.95. A small Pop Corn bag at the theater is now $2. Galley Tour comes with a specialty lunch and charges $35. Self Assist Debarkation was very smooth. Well organized and quck. The last theather show was outstanding. One of the things that I liked on this ship is that they do not annouce everything through the entire ship all day. making a quieter cruise. The irony that I find with RCI is that they advertise the Save the Waves campaign while they spend $$$$ printing many paper newsletters and circulars that end up in the trash. There are many screens on board that can be best used for advertising ship events. RCI should find a way to eliminate or minimize this paper waste that is ultimately paid by the guest. Unfortunately, the Cruise Critic Get-Together did not happen because it did not meet the minimum 25 guest requirement. Besides these improvement areas, the cruise was excellent and I would recommend this ship. Read Less
1 Helpful Vote
Sail Date: August 2018
Stateroom 1538 on deck 10 at the front of the ship. This was not the biggest of staterooms, but there was ample wardrobe and storage space with great views from our balcony, The rooms were quiet considering the number of people on ... Read More
Stateroom 1538 on deck 10 at the front of the ship. This was not the biggest of staterooms, but there was ample wardrobe and storage space with great views from our balcony, The rooms were quiet considering the number of people on board and the range of activities going on, although being at the front we were away from the night club end (not sure we would have heard anything at that end either). A great range of activities to keep you occupied in between ports and also if you just wanted to stay on board. Service was excellent, food was great, drinks are all top brand names, ports we visited were beautiful. However........... Beware-1 I'm British so tipping is not a pre-requisite (and should not be), however if you haven't paid in advance you will be charged a daily rate for gratuities, which I think is not right - this practice should stop and have it included in the price of the holiday as extra tipping is allowed and I prefer to reward direct good service. Beware-2 Went on the wine tasting experience, which turns out to be a 30-40 minute sales pitch on the wine packages they have and what wines are available in each restaurant. Followed by 20 minutes of wine tasting where the presenter basically reads off the notes that are handed out. Didn't learn anything and for such a good quality ship this was a big let down. To be fair I was refunded the cost of it after I complained. Beware-3 If you get 7 days internet you will only get the seven named days - not 7 x 24 hours. So if you are relying on having the internet for the last day you will be sadly disappointed. Beware-4 Don't play bingo - it's just a money making racket! $25 per game, when I played they must have taken $8-10k and played only 1 game for $300, obviously embarrassed they increased it to $500. Beware-5 You are not allowed to take alcoholic drinks on board - they will be taken off you and handed back on your last day. With basic wines/cocktails charged at $10-14 per glass you'll need deep pockets to get drunk! So do price up the drinks packages. Beware-6 The dining experience package is great......but the food in the main dining is also great. You can save money by just eating in the main dining rooms. If I'd have known in advance of some of these items it wouldn't have bothered me as much it's just a pity you don't find out until you're on board. That said, this is a great ship with plenty to do and lots going on all the time, or quiet areas if that's not your thing. Read Less
4 Helpful Votes
Sail Date: August 2018
The service employees were great and friendly. There were a lot of things to do on the ship but were all expensive. Internet was expensive. We paid $20 USD for a day and got really poor connection. The MOST horrible thing that happened ... Read More
The service employees were great and friendly. There were a lot of things to do on the ship but were all expensive. Internet was expensive. We paid $20 USD for a day and got really poor connection. The MOST horrible thing that happened to us was my son ate a dessert during lunch (puff pastry) and it tasted bitter. He spat it out, I tried it and something got stuck in my throat, it was also bitter. When I started digging through the dessert I FOUND A FULL ON PIECE OF PAPER with inked writing on it baked INSIDE the PASTRY sheets. I was devastated. My son could have chocked on it. I brought it up to the staff, they apologized and took it away. Staff member asked me what my room number was, but I do not know why he did because nothing happened after I told him what it was. I assumed maybe the ship would send something as an apology, but nothing! Another thing that disappointed us is that they would have LOUD PARTIES/events going on until 12 at night that we couldn't sleep. It's a family cruise, they should consider taking the parties to their club instead of having it on the main floor that people can't sleep. Especially that many people have to go to sleep early since all excursions start as early as 8 am the next day. It was a bit of a disappointments for us. Didn't worth the money at all. I mean sure, if you're spending a little then it's nice to go but definitely not what we spent and got disappointed. Everything was just extra $$$$$$, daycare you have to pay for after 10 pm, as if you already didn't spend a lot on the trip. Oh AND they deduct $15 USD PER PERSON FOR GRATUITIES!!!!!! EVRY DAY!!!!! Let that sink in. Read Less
4 Helpful Votes
Sail Date: August 2018
We chose this cruise because we wanted to visit the southern Caribbean islands and vacation with people of different cultures. Embarkation was a breeze. We got to the port at 12:30 and were on the boat in 20 minutes. This is an older ... Read More
We chose this cruise because we wanted to visit the southern Caribbean islands and vacation with people of different cultures. Embarkation was a breeze. We got to the port at 12:30 and were on the boat in 20 minutes. This is an older ship, but it is well maintained and the staff did an excellent job of keeping it clean. The Windjammer cafe was wonderful and we had most of our meals there. Food in the Windjammer was much better than the main dining room. They served Indian, Greek and Mexican food and the last night served delicious seafood. We never experienced lines in the Windjammer except on embarkation day. I also recommend Chops Grill. It's pricey, but the food was superb. There were some negative things about the food selections. There was only one place for ice cream and it closed at 9:00 and there are no hamburgers or hotdogs near the pool like Carnival has. Regarding entertainment, the ice skating show is top notch and karaoke was fun. The Funk it up band and Freedom of the Seas Orchestra performed in one of the ships lounges and were both great. Unfortunately the entertainment around the pool area was lacking. There should have been a live band or DJ at the pool in the evening or all day on sea days. Also, we NEVER saw the cruise director. We didn't do any Royal Caribbean sponsored excursions. We found tours when we got to all 4 islands and all provided a tour of the island and 2 hours at the beach for about $15 per person. Make sure that you thoroughly review your bill upon departure. They tried to charge me $75 for towels that they claimed that I hadn't returned. Overall we had a wonderful time and I would cruise with Royal Caribbean again. Read Less
2 Helpful Votes
Sail Date: August 2018
Family of four, two adults, and our two daughters 19 and 17 years old (vegans). We pick this cruise, because always heard and read good things about it, and now it is departing from my enchanting island, Puerto Rico. A little worry, ... Read More
Family of four, two adults, and our two daughters 19 and 17 years old (vegans). We pick this cruise, because always heard and read good things about it, and now it is departing from my enchanting island, Puerto Rico. A little worry, because of being recently in Oasis and Allure (and Vista from Carnival) that are newer and bigger cruises. Nothing to worry about, because it have it charming and amenities. The Guest Assembly Drill was at 6:00 pm, in the outdoors of the cruise, standing in lines...our last three drills, were confortable seating inside a theater or restaurant, but...for the old times! Day 2 - St. Thomas. We went to Magens Bay Beach. Being there before and love it, because their calm and clear blue waters. They have a restaurant and serves drinks and food in the beach. Day 3 - Sea Day. We enjoy watching The Worlds Sexy Man in the pool area (hilarious!), Move-It Parade, and at nigh Magic and Beyond featuring Justino Zoppe a really performer and show-man. Day 4 - Curacao. Beautiful port, and island. There we went to the private gate-community Blue Bay Beach. Nice bar-restaurant, beautiful and well kept, few people. The beach is a little rocky, but just in parts. Back in the cruise we enjoy The Love and Marriage Comedy Game, and Freedom Ice. Day 5 - Aruba. Beautiful port, and island. There we went in an Off Road 4x4 adventure. Visit around the islands (AGW Tours Aruba), and finished in Eagle Beach. It is a beautiful clear water beach, but not bars or restaurants in the area. We stayed until night (10:30 pm) so we have dinner in Cubas Cooking. A nice restaurant, vegan options, really good food and drinks (mojitos happy hour!) Day 6 - Sea Day. Day 7 - St. Kitts. Being there before and a little tired, we stayed in the cruise and enjoy the Solarium and jacuzzis for us! We saw ONCE UPON A TIME, a musical really well performed. Cruise Director TOPI and Activity Manager Alex, make a great duo. They seem like they are really friends and have a good chemistry between them. The dominican trivia guy is hillarious!!! Food: Food is good. Ours daughters that are vegans, the first night they were offered a menu for the week, by Kendaya (the nicest man in the whole cruise restaurant). He sat with them and talk about what they eat and what not, because he want to be sure they enjoy their meals every night. If you see Kendaya, he is the BEST stay with him!!! But the night after that, we were change form table and no one take interest in their vegan lifestyle, so they offer every night the same dish..we joke about that, it is not a big deal, but for taking into consideration. The four of us visit SABOR, dont miss it. They treat you really well, the food and the margaritas are delicious. We dont visit any other specialty restaurant, because we were travelling in a budget. Enjoy your cruise! Our next one will be the Symphony of the Seas, January 2020! Read Less
4 Helpful Votes
Sail Date: August 2018
We are from Texas and chose this cruise to see new ports. We flew in a day early to enjoy San Juan - that was great. Overall, the cruise generally met our expectations. Food was typical, shows were outstanding, room service average, ... Read More
We are from Texas and chose this cruise to see new ports. We flew in a day early to enjoy San Juan - that was great. Overall, the cruise generally met our expectations. Food was typical, shows were outstanding, room service average, dining room service was excellent. We have 3 boys 16, 19, and 20 - not near enough activities for this age group (they were disappointed and ready to go back to Carnival). The most disappointing thing for me was the Casino. If you are a a gambler, and like to gamble on your cruise, you will be disappointed. Most table games are $5 with mickey mouse rules. For example, at the Craps table, you are not allowed to set dice. You are only allowed to receive the dice as positioned when stick man pushes to you, pick up dice, and roll. Don't trust the pay tables as listed on the BJ tables, make sure to read all the fine print. If you minimum bet, A black jack will not pay 3:2 or 6:5 - even though stated as 6:5 on table - it will only pay even money. There are other petty rules that will just takes out all the fun for a true gambler. The slots were extremely tight. Good news - I took $3K for gambling money and only spent a small percentage because I refused to play craps by their silly rules and 1x odds. What really irked me, on 3 different occasions, I requested to speak directly with the Casino Manager and the Casino Manager would not come to speak with me in person - only relayed messages through pit boss. Ports were great although, in St. Thomas, we ported at a secondary port. It wasn't much at all and very disappointing. I think the down town area must still be reeling from last year's hurricanes. Aruba and Curacao are amazing. For St. Kitts, try an excursion other than the beach. The beach and the water is extremely disappointing after Aruba and Curacao. If bingo is something you like, choose another cruise very few bingo opportunities (3 on a 7 day cruise). The room is packed with people for only one $300 game - ridiculous. Sabor was a real treat for lunch - be sure to do it one day. Did I mention the shows are great! The shows are the one area that Royal Caribbean blows away Carnival. Finally, can't believe the ship still does not have an app to facilitate communication on board. Has not implemented technology for the photos - still have to look through the walls of photos to find yours. Speaking of photos, RC offers limited opportunities with limited back drops. Not near as organized with gangway photos at the ports as Carnival. Fortunately, for us, San Juan, Curacao, and Aruba salvaged what otherwise would have been an average experience on an outdated ship. Read Less
1 Helpful Vote
Sail Date: August 2018
This was a round-trip cruise from San Juan, Puerto Rico stopping at a different port each day in the southern (or lesser) Antilles islands down to Barbados. We arrived mid-afternoon and found our Junior Suite to be fairly nice. We loved ... Read More
This was a round-trip cruise from San Juan, Puerto Rico stopping at a different port each day in the southern (or lesser) Antilles islands down to Barbados. We arrived mid-afternoon and found our Junior Suite to be fairly nice. We loved eating breakfast each day and watching as we arrived and docked at a different port. Then each evening, we would eat our dinner watching as we left that port. The one time when we weren't yet seated at dinner when just leaving port, we found out that the ship had left while we were walking around the on-board shops and we were amazed that we couldn't tell the ship was moving. Needless to say, we never took our drama mean. Two of our three shore excursions were great. We really liked the Sea Trek St Maarten and A Taste of Antigua Rum tours. The Sea Trek was a wonderful underwater experience with "sea helmets" allowing us to walk around under water. My wife is a poor swimmer, and she felt safe with the many nearby scuba staff showing us different things. There were young kids and much older folks -- all had fun. The taste of rum tour was not just rum but also a history lesson about Antigua and the other islands. That tour also was wonderful. However, we simply picked the wrong day for A Day Trip to Nevis with Lunch. The day we were there, the island was celebrating a holiday. So, we couldn't see the Alexander Hamilton house and museum and our guide couldn't convey any of that history. The dining experience ranged from great to awful. Not surprisingly, the specialty restaurants had the best chefs and wait staff. These were generally recommendable, but some were better than others for either food quality or service. We did try a regular restaurant for breakfast one day. We were there when the doors opened along with a long line of other passengers. Seating was immediate after the doors opened. However, it took a half hour to get a waiter to take our order and another twenty-five minutes after that to get our breakfast. The Windjammer buffet restaurant worked better for breakfast or lunch. Think smorgasbord, though. There was plenty of food, but unremarkable in its preparation. For example, I would like to have had eggs over easy for breakfast, but the short-order cooks had their stoves too hot. Their eggs were leaping off the sizzling, popping stove so the eggs were scorched on the outside and raw in the middle. The made-to-order omelettes were a better bet -- only one out of three was too burnt to eat. While onboard, we did discuss our dining experiences in the non-specialty restaurants with two other couples. Both volunteered that the Freedom class of ships seemed to get the "second class" help. Independently, they both said that the top talent was on the Oasis class ships. On our last night, we were in a specialty restaurant seated next to a Royal Caribbean employee on vacation. That employee confirmed that he, too, had noticed that trend. So, if you like the RCCL big ships, this is another reason to go that way. Read Less
Sail Date: August 2018
For the ports of calling, the only complaint of the freedom of the seas i the pools are way too small for the amount of people on board. The wading part of the pool os almost the same size of the pools. The adult pool was way too loud by ... Read More
For the ports of calling, the only complaint of the freedom of the seas i the pools are way too small for the amount of people on board. The wading part of the pool os almost the same size of the pools. The adult pool was way too loud by cruisers over intoxicated and the family pool was crowded so all you could do is stand in a small area. It was better if you got back to the ship when you were at port but thats when you also want to get off ship and see the land. Our ocean view room was very nice. Maria our maid went beyond to make our experience enjoyable. we being first time cruisers were overall pleased with the cruise. just wish cruises wouldnt nickle and dime you for everything. we will probably do resorts again due to this fact of nickle and diming. Read Less
2 Helpful Votes
Sail Date: August 2018
Overall my experience was average at best. Royal caribbean is just too expensive for no reason. I would've gotten more bang for my buck on Carnival cruise. The entertainment was too Hispanic oriented, if your not Spanish you Cant ... Read More
Overall my experience was average at best. Royal caribbean is just too expensive for no reason. I would've gotten more bang for my buck on Carnival cruise. The entertainment was too Hispanic oriented, if your not Spanish you Cant help but feel left out. The ship was well kept and clean and rooms are not bad. The ports were the best part of my vacation. Too much Hagglers! Every where you go there's someone trying to sell you something it's very annoying, to have to deal with this on the ship and ports. The crewmembers work hard and the service shows I get the feeling their not paid enough though. I hate the Gratuities taken out every day way too much!. The drink package is too expensive and not worth it save your money, as well as the internet which is very slow for the price. Won't do royal again. Read Less
1 Helpful Vote
Sail Date: August 2018
My partner never went on a cruise before and I chose this one because I went on it 3 years prior. Also because you visit 5 islands and cruise for 1 i picked this cruise. The last ship I went on was Adventure of the Seas and their food ... Read More
My partner never went on a cruise before and I chose this one because I went on it 3 years prior. Also because you visit 5 islands and cruise for 1 i picked this cruise. The last ship I went on was Adventure of the Seas and their food was much better. I enjoyed Freedom of the Seas my time dining, except for the rolls were always hard. The windjammer had the same food over and over and it closed at 9pm. The adult pool now allows 16 year olds and they were there. The main pool didn't have much as far as entertainment. The kids H20 area was next to the main pool. Smoking was allowed on the main pool deck on one side. Disembarking was painless. Guest service night before leaving was a nightmare only 1 person working. Waited on line for 1.5 hours and it was at 1am. Read Less
7 Helpful Votes
Sail Date: August 2018
I live in Puerto Rico, when my wife saw the offer for the 3 night cruise we decided to give it a try. We are Diamond class and the line for Diamond class and beyond were eliminated. The experience in the Windjammer was a nightmare, we were ... Read More
I live in Puerto Rico, when my wife saw the offer for the 3 night cruise we decided to give it a try. We are Diamond class and the line for Diamond class and beyond were eliminated. The experience in the Windjammer was a nightmare, we were always able to find a table but it was very hard to get a plate of food due to the lines and the few stations available. I was on the Harmony of the Seas last December and booked the Symphony on board during that trip, the Freedom of the Seas was kind of a spur of the moment and I ended up regretting it. The cabin was same as always but the bathroom was not as clean as it should be. I was also unable to use the pool because it was always full of people yelling and screaming nonsense which I believe should not have been allowed. Read Less
5 Helpful Votes
Sail Date: August 2018
I picked this cruise because I was going on vacation to Puerto Rico and thought it may be a good idea to catch a cruise from this port. Nothing but wrong. Very bad food, restaurants were closed right after boarding time from ports of ... Read More
I picked this cruise because I was going on vacation to Puerto Rico and thought it may be a good idea to catch a cruise from this port. Nothing but wrong. Very bad food, restaurants were closed right after boarding time from ports of destinations. Food is greasy and you end eating tons of pizza because there is nothing else after boarding the ship again after a long day in an island. Lines were the MUST to get anything you wanted (get in a restaurant, have pizza, take a photo session). Definitely do not recommend it at all. I travel with my family, young people and elders. Shows were average. The ship is big and has a great alley simulating a street. This is what a liked the most of it. They have inside cabins with windows to the inside "street" where all the cafes and stores are located. Feel like atmosphere needs improvement also. Read Less
1 Helpful Vote
Sail Date: July 2018
We visited Sant Thomas, Curacao, Aruba, St. Kitts and San Juan. For us, the best port to visit is Curacao and San Juan, but the port of Curaçao is new and all the areas around the port are easy to travel and plenty of variety to do ... Read More
We visited Sant Thomas, Curacao, Aruba, St. Kitts and San Juan. For us, the best port to visit is Curacao and San Juan, but the port of Curaçao is new and all the areas around the port are easy to travel and plenty of variety to do shopping. The Royal Caribbean has an excellent onboard entertainment service for all ages. The best experience in the Freedom of the Seas, was in the variety of meals, easy walking floor and excellent elevator service for the disabled, recreational sports and activities on board in the theater and another room. The company only needs more activities for Spanish-speaking people or use an exclusive activity room for every night to have Latin music or different Latino activities. All people of different nationalities can come to share and learn about various cultures and dances. Once you have an area assigned for that purpose, everyone will know where to go every day to enjoy the different activities. Read Less
2 Helpful Votes
Sail Date: July 2018
This was a family cruise to celebrate my aunt's 80th birthday. Restaurant service was AMAZING, housekeeping only left 2 towel animals out of the 7 nights which left us very disappointed, our room was VERY outdated, towels were dirty, ... Read More
This was a family cruise to celebrate my aunt's 80th birthday. Restaurant service was AMAZING, housekeeping only left 2 towel animals out of the 7 nights which left us very disappointed, our room was VERY outdated, towels were dirty, hot water didn't work at first. Not very young and single persons friendly. Not many activities that my daughter was interested in. Only 1 food spot open late and none 24 hours. I expected more for the price. Room was small, shower was tiny, I didn't receive a breakfast menu everyday nor a child's daily schedule for the first two nights. I overall was looking for more from this cruise and it didn't live up to my expectations. Again our dining service with Victor and Nick was outstanding and made the trip worth while. Food choices were tasty but the food was not as hot as I would have liked it to be. Read Less
2 Helpful Votes
Sail Date: July 2018
We took this cruise with extended family members. Our first 2 cruises were on Royal Carribean and we have more recently cruised with NCL for the past 5+ cruises. We were interested to see how they compared. The ship is in good shape and ... Read More
We took this cruise with extended family members. Our first 2 cruises were on Royal Carribean and we have more recently cruised with NCL for the past 5+ cruises. We were interested to see how they compared. The ship is in good shape and they do a great job of maintaining it. We had a great time because we traveled with our extended family. Our dinner staff was the best - Vincent and Marigold were wonderful and always greeted us by name both in the dining room and outside of the dining room. Great friendly service. I didn't think that the Windjammer offered enough variety of food. It was the same daily. It was always crowded. We are used to NCL grilling something different on the pool decks for lunch. One thing that I didn't like was that there were staff walking around the Wind Jammer trying to sell ship services - spa, kitchen tours, etc. We had someone stop at our table multiple times throughout the cruise. Enjoyed the piano bar. We went there after dinner every evening except one evening when we went to see a show in the theater. Read Less
2 Helpful Votes
Sail Date: July 2018
This was my first cruise. I expected long lines to check-in, mediocre buffet meals, overfilled tiny pools, and basically uncomfortable traveling. I loved the idea of the ports of call (St. Thomas, Aruba, Curaçao, & St. Kitts) so off ... Read More
This was my first cruise. I expected long lines to check-in, mediocre buffet meals, overfilled tiny pools, and basically uncomfortable traveling. I loved the idea of the ports of call (St. Thomas, Aruba, Curaçao, & St. Kitts) so off we went. I arrived around 3:30pm and although there was a line to security check & check-in, it ran fast and in less than 15 minutes we were already boarding. We found our stateroom and went around to explore the ship. Around 6pm we all did the safety drill which took around 30 minutes (it was a bit uncomfortable standing still for so long and so close to other people sweating, but it’s necessary in case of emergency). Then we immediately went to eat at the Windjammer. I was amazed with the food quality and variety. Although it is a buffet, there are waiters all around to help you and bring you anything to your table. They clean tables really fast after you’re done, therefore there are no disgusting plates left around. There are thirst quenching spots where you can grab lemonade, iced tea, orange juice, or water. There are always clean tables where to seat with spectacular views. The plates are a nice size and silverware is prepared with fabric napkins for convenience. Overall the ship is distributed nicely. There are areas for babies, children, and adults. I loved the St. Tropez deck where not many people go and you feel private and relaxed for sunbathing. Sometimes I joined the fun at the main pool and sipped a drink while enjoying. At night the shows are awesome! The musicians and professionals there remind me of Broadway. The sound, the visuals, the costume designs were really cool. There is so much to do and strangely you miss something, because the way they make those schedules everything is possible. Our 3 course dinner consisted of a menu which changed daily, but there were things that were always available. The choices were fancy and delicious. There’s something for everyone’s taste. The service is great, we became friends with our table attendant since it was the same for the length of our vacation. Our stateroom was comfortable with one large bed, bathroom, vanity with drawers, and closet with wooden hangers. We had formalwear for several nights so l placed everything neatly in the closet. The water pressure and temperature is great and there’s enough space to fit all my toiletries into shelves. The ports of call were nice. I went off the ship and walked around for a while, but since I was enjoying the ship so much, I returned often to spend time at the empty pools. Basically I loved everything about the ship, service, and experience. I love traveling, but now I see cruises as an amazing treat to unwind and enjoy so many details. Read Less
3 Helpful Votes
Sail Date: July 2018
Our overall cruise was wonderful and we enjoyed it tremendously. We were a family of 12 and ranging in age form 7 to 70. The main dining room staff took great care of us, fulfilling our wishes. We choose Freedom for the shop class and ... Read More
Our overall cruise was wonderful and we enjoyed it tremendously. We were a family of 12 and ranging in age form 7 to 70. The main dining room staff took great care of us, fulfilling our wishes. We choose Freedom for the shop class and past experience on the same ship and the itinerary. Overall the cruise vacation was wonderful. Our room was nice and kept very clean. The staff was friendly and very accommodating. The disappointments: The hard up sell and nickel and dime tactics once on bard. RCCL is starting to slip and lose their edge in our eyes. Once on bard we headed to the windjammer for lunch and while eating (yes while eating) had to listen to a 15 minute sales pitch on the specialty dining. Once that was done, we had to listen to the sales pitch on the galley tour. I understand RCCL wanting to drive revenue and up-sell. But, I am on vacation and at least let us start day one on a positive note. No pool volleyball or pool games at all, we enjoy those activities - bring them back RCCL. Overall an enjoyable vacation and we will go back. Read Less
1 Helpful Vote
Sail Date: July 2018
I enjoyed the cruise overall, some things could be improved like the space of the rooms for how much they are, they lost my luggage for most of the first day. An outside grille would be good and more gifts for the kids in the rooms. Other ... Read More
I enjoyed the cruise overall, some things could be improved like the space of the rooms for how much they are, they lost my luggage for most of the first day. An outside grille would be good and more gifts for the kids in the rooms. Other than those things, the service was excellent, the people were awesome and I did enjoy the trip. The entertainment was good but I think they could have done more parties poolside with a grille. The food was excellent, except for the Lamb shank, it was hard to get off the bone and I got sauce on my shirt. I was able to get it out with club soda and it did work wonders. I really enjoyed the galley tour, I did not do the excursions, but the tours were great, the islands were good, but would like to see more with the traditional island foods, maybe as a dinner option. Read Less
3 Helpful Votes
Sail Date: July 2018
Is my first vacation in a cruise. Everything was excellent from the food to the employers, activities and everything. 10/10 would go again. The activities were amaizing. The faculties were super clean. The shows were entertaining. It ... Read More
Is my first vacation in a cruise. Everything was excellent from the food to the employers, activities and everything. 10/10 would go again. The activities were amaizing. The faculties were super clean. The shows were entertaining. It was a good bonding experience with my friends and family. The security was superior. The sales had amaizing deals and prices. I would consider going on this Cruise again. The prices of the Cruise were affordable. I would recommend this Cruise to all my friends and the relatives. The decoration of the ship was classy and elegant. I had no complains was whatsoever. Everything in this Cruise was excellent and I may go on my next vacations on this Cruise. I was always afraid to travel on cruises, but this experience changed my way of thinking. I am sure that this will not be the only one, nor the last one, God willing. Read Less
1 Helpful Vote
Sail Date: July 2018
I chose this cruise because of the itenary which was awesome . Toured each island on my own by arranging taxis at port of call which was a cheaper option than doing cruise excursions. Disembarking was quite smooth better than ... Read More
I chose this cruise because of the itenary which was awesome . Toured each island on my own by arranging taxis at port of call which was a cheaper option than doing cruise excursions. Disembarking was quite smooth better than embarkation. Travelled with a large group & kids ages 8-15. There was a lot of activities to do for everyone. The adult shows were nice . Food was nice , wide & vary selection. Had breakfast lunch & dinner at Windjammer most days which was better than dinner at the main dining room . The Pizza at Sorrentos pizza was very nice , I highly recommend it . I didn’t eat at any of the specialty dinning places ( didn’t see any need as there was enough food ) I had the deluxe drink package with internet. The internet was quite unreliable, don’t think I got my money’s worth . The only thing I will change is my cabin. I was on 2nd floor , room was quite dated and didn’t like the view . I will recommend this cruise mostly for the itinerary . Read Less
Freedom of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.0
Entertainment 5.0 4.2
Public Rooms 4.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 3.0 3.9
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.1

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