1. Home
  2. Cruise Lines
  3. P&O Cruises
  4. Arcadia Review
  5. Arcadia Cruise Reviews
11 Helpful Votes
Sail Date: November 2015
We didn't know what to expect as this was our first cruise. Southampton: Embarkation was brilliantly organised CPS (Cruise Parking service) Attendants took our cases from the boot, next time we saw them was in our cabin so for ... Read More
We didn't know what to expect as this was our first cruise. Southampton: Embarkation was brilliantly organised CPS (Cruise Parking service) Attendants took our cases from the boot, next time we saw them was in our cabin so for us more relaxing then flying. Disembarking: I was a bit worried but needn't have been, as we got a note in the cabin telling us what to do on the day. We took our own case's off the ship, left at 8:00pm and nothing was to much trouble for anyone. Once down we got a trolley, collected our car keys and we was off home. No Forced Gratuity: Just ask for a form to fill in and some envelopes if you want to give to Steward etc. Reception was very good and not rude, plus there was a long line of people waiting for these forms. Sail away: I didn't enjoy but many did, I went to the last one which was very good so maybe I should have gone to the other's, can only say on the first two I did. Lots of things extra you had to pay for on board, yoga, hydra pool etc. The Chocoholics: For me wasn't worth the money Wine Tasting: For me wasn't worth the money, plus I couldn't understand the lady given the presentation. Photo Package: Which we bought wasn't worth the money But this was our first cruise, and you learn by your mistakes. Cabin: was kept beautifully clean, plenty of coffee, tea, milk biscuits etc. Plus I loved my little chocolate on my pillow. Lovely white fluffy towels, plus blue pool towels Soap, shampoo, bubble bath etc, shower cap. Shower was excellent plus once you was in your cabin, you couldn't here anyone from the next rooms, still I used earplugs. We gave him his tip early, because I felt so guilty he had to come twice to do our cabin, our room as never been so clean on holiday. Food: Was superb and good in all venues, however Gala night we found the choice of meals not very good. If you want hot milk just ask and they will warm it up for you, and at 10pm you can have hot chocolate, ovaltine etc. Shows: Headliners put some good shows on, Killer Queen was excellent, better then We Will Rock You in London when that was on. Mickey Zany Comedian was so funny, and the three girls they had on Jenny was excellent Duty free: Perfume on the day you could buy 2 bottle 1 half price, spirits 2 bottles for £ 20 Shore Excursions: Fire Mountain was Excellent, but the others Lisbon have a good read up and you can do this quite easy yourself, Hop On Hop Of Bus is good and shows you more then the tour. I can't understand some people's comments about the Arcadia or P and O, and it makes me wonder why they come back on the same ship or use the same company for that matter. All in all we had a great experience, and booked again for next November same ship but with a different Itinerary. Read Less
4 Helpful Votes
Sail Date: November 2015
We really didn't know what to expect as this as our first cruise but have no complaints really as we thought it was wonderful and service very good at all times. The decor was fine and we are shocked by some peoples comments about The ... Read More
We really didn't know what to expect as this as our first cruise but have no complaints really as we thought it was wonderful and service very good at all times. The decor was fine and we are shocked by some peoples comments about The Arcada as it hasn't been our experience at all. The choice of food was excellent wherever on the ship we chose to eat and our cabin was kept beautifully clean. We joined in many activities and found everybody friendly but it has to be said some people are not happy unless they are complaining about something especially their experiences on other ships which made me wonder why they chose to come on this one!!! The evening entertainment was really good most nights especially The Headliners ( Oh Billy you were fantastic) and comedian Mickey zany. Waiters in Meridian were fantastic and service first class and we were treated like royalty in the Meridian by Jessel and Rinson and our wine waiter Veineeth and the waiters all sang to us on our birthdays and anniversary which a lovely touch. The captain had a lovely voice and we looked forward to his announcements each day which were informative and friendly and he sent me a card on my birthday too! Photographers were always about if you wanted your photo taken but we did feel the prices were too expensive and had they been cheaper I'm sure both myself and others would buy more. All in all this was a lovely cruise and we and my brother and sister in law enjoyed it immensely. Read Less
8 Helpful Votes
Sail Date: November 2015
Having been and thoroughly enjoyed Arcadia 3 times before, we were keen to see all the enhancements she had had since her extensive refit as well as to introduce her to some great friends of ours who were first time cruisers. We - and ... Read More
Having been and thoroughly enjoyed Arcadia 3 times before, we were keen to see all the enhancements she had had since her extensive refit as well as to introduce her to some great friends of ours who were first time cruisers. We - and especially them - were not disappointed! Arcadia is a wonderfully proportioned ship and being a 'Vista' Class vessel has the real wow factor from the outside with a decent bow, impressive glass fronted lifts, her gently tiered stern along with her 'proper' Cunard style funnel and mast. Inside she is quietly understated with gentle touches of class and elegance throughout without all the fake glitz and palm trees of some other vessels I know... Arcadia has many special and redeeming features. Firstly - she is child free! Hurrah! As a result she has a grown up feel about her and any spaces that would normally be used for children's areas are utilised for more 'adult' purposes. Her two tied restaurant is unique to her in the P&0 fleet and as such really brings a sense of occasion to meal times. Her completely re-worked crows nest is simply gorgeous. Using - and we thought even improving upon - Britannia's Crows nest as a template, this space is located at right above the bridge and is the perfect place for whiling away the hours or meeting friends for pre or after dinner drinks. Talking of bars, Arcadia has a good selection of bars through the ship including 'The Rising Sun' - a relaxed English themed pub (left from her Cunard spec.) which works so much better than the equivalent bars on Azura, Ventura and Britannia, Intermezzo and the Piano Bar are lovely places to sit located around the Atrium along with other bars located by her middle and aft pools are all worth a visit or two. Its such a shame, P&O didn't see fit to give her Atrium a little update. It's not huge (but not exactly tiny as some would have you believe), spans 3 decks and has an impressive illuminated coloured ceiling but really lacks something - perhaps a modern piece of art/sculpture rising from the floor up a couple of decks. This would be similar to what Holland America do in there same vessels (Arcadia's original destination) and would really give her a true heart. Come-on P&O sort it out! We had three cabins right across the stern which were generous inside and out. Our friends were most impressed - again befitting from the much larger TVs, new carpets and soft furnishings since her refit. They were all immaculately clean and pretty much everything you need is there. Service either ranged from good to excellent with generally happy staff throughout the ship. Both our cabin and restaurant stewards were attentive and quickly remembered our likes and dislikes - even on this short cruise! Typical polite and friendly 'P&O' service we've come to expect. Our ports were Amsterdam, Bruge and Le Havre - with the first two always good to explore. Le Havre days are often best used as a 'stay on the ship' day and try out her great spa facilities etc. Overall this cruise was a stonker! Our friends loved it! So much so a more recent cruise done together to the Fjords on Britannia, although fantastic, just didn't seem AS good... Without doubt Arcadia is now our favourite ship. Having been on all the other vessels except for Oriana and Oceana, only Britannia comes any where near close. She's just the right size, has a decent and stable ocean going hull (unlike Azura etc) and is by the far the most manoeuvrable ship in the fleet thanks to her Azi-pods. Ignore peoples silly biased opinions because of her HAL/Cunard connections as well as the complete myth about 'Arcadia cough', we are going to do a complete world cruise on her one day soon and without doubt she'll be the ship we will very happily call home for 3 months. If that isn't recommendation enough I don't know what is... Read Less
3 Helpful Votes
Sail Date: September 2015
Good weather , good destinations , good food , good cabin good service , in fact all the ingredient's for a five star holiday . Arcadia is a good all-round ship for adults only , the Entertainment by the Headliners was first rate , ... Read More
Good weather , good destinations , good food , good cabin good service , in fact all the ingredient's for a five star holiday . Arcadia is a good all-round ship for adults only , the Entertainment by the Headliners was first rate , better than the special visiting Stars . Service in the Meridian restaurant for dinner was excellent as was the food . The cabin was surprisingly large and well equipped with a more than adequate balcony . The ports of call were well thought out , but half a day in Dubrovnik is no where near enough for this wonderful old walled city as was the case with Venice . The only downside for me was the position of the smoking area on the Aquarius deck , this allowed the smoke to drift in to the Belvedere restaurant , not nice at all and P&O need to addresse this issue . But this would not deter me from another cruise on this almost perfect ship . Read Less
3 Helpful Votes
Sail Date: August 2015
We booked this cruise as the itinerary was interesting to us and our previous P & O cruise experience (on Adonia) was excellent. We were not disappointed. The fact that Arcadia is an adult only ship had a special appeal to us. We ... Read More
We booked this cruise as the itinerary was interesting to us and our previous P & O cruise experience (on Adonia) was excellent. We were not disappointed. The fact that Arcadia is an adult only ship had a special appeal to us. We found the service to be excellent in all areas. We had booked a mini-suite which looked lovely and were upgraded to a full suite which was fantastic. It was very spacious, had everything we needed for a comfortable cruise, and the bed was the best we have had yet on a cruise ship. The food in the Meridian Restaurant was excellent (we found it even better than that on recent Queen Mary 2 crossings). The chosen port calls in Iceland were excellent, as were the shore excursions we booked there. We enjoyed the port of Alesund, Norway and found our tour there to be good, however, we were disappointed with Flam, Norway and our shore excursion on the Flam Railway. We were disappointed that we were unable to make the port call in Kirkwall, Scotland due to high winds, but were pleased that the captain was able to add a port call in Belfast in its place. We especially enjoyed the “Behind the Scenes” tour and highly recommend it. The speaker, a British military historian, was very interesting. Read Less
4 Helpful Votes
Sail Date: July 2015
We enjoyed a fabulous cruise around the Baltic on the Arcadia. This was my thrid cruise having not been on one for several years but prior cruises had been on the Oriana. The Arcadia is a lovely ship, it did take me a little while to ... Read More
We enjoyed a fabulous cruise around the Baltic on the Arcadia. This was my thrid cruise having not been on one for several years but prior cruises had been on the Oriana. The Arcadia is a lovely ship, it did take me a little while to rememeber where everything was but as most places to go (other than the cabins) are located on decks 2,3 or 9 I got to grips with it relatively quickly. I do though seem to remember that the layout on the Oriana was better but that may have been a figment of my imagination. The first night we were all invited to a sail away reception on one of the upper decks. Like another reviewer on here we were under the impression that it was a free glass of Champagne (I'm sure that's what we heard on the tannoy) but when we got up there we were told that we had to pay for the drinks. I'm not sure if this was a mistake by the person who announced the reception of whether this happens regularly but it's worth listening out for on future cruises. The service on the cruise from all the staff was second to none, our cabin steward was a lovely lady who always gave us a warm welcome whenever we saw her and kept our cabin pristine. The restaurant staff in the Miridien were also excellent and so too was everyone else that we encountered throughout the cruise. Whenever you sit down somewhere, a waiter will always ask if you want any drinks but I must say, I never ever felt hassled. The ports were great and we were ever so lucky with the weather. I think it only rained once whilst we were away and that was on a sea day. Temperatures were pretty much like here in London so early - mid 20s. All the places we visited were beautiful and I kept walking round thinking how clean the towns in Scandinavia are compared to the UK. No litter, relatively little traffic and a clear respect for the place they live in. We only went on an excursion in St Petersburg as you would need a visa otherwise and these were very well organised with fantastic tour guides. At the other ports were we didn't do an excursion but the shuttle buses that were laid on by P&O were very efficient and there was hardly any waiting around so everything went extremely smoothly and quickly. The entertainment by the Headliners Theatre group was excellent. They absolutely worked their butts off each night and presented a very slick enjoyable show each time they were on. They really became a highlight for our evenings and I must say that the standard is far better than it was ten years ago when I last cruised. Other entertainment was a brilliant violinist and a male singer who we enjoyed. Roy Walker I wasn't so keen on but being in my early 30's I don't think I was his target audience, however everyone around me were laughing their heads off so they all seemed to enjoy him. The entertainment gameshows like Blanekty Blank and Mr and Mrs were fun and a good laugh but there was a bit of a lack of daytime activities especially on sea days. I often found myself at a bit of a loose end as there wasn't really much to do. There were quizzes and other similar things on but they were a bit dreary and not particularly exciting. I would have liked to have done some classes (there was Pilates and Yoga but these had an extra fee which I didn't really think you should have to pay considering the price of the cruise) but other than those I didn't see much else. The entertainment is very much aimed at the older cruiser and as this made up probably 95% of the passenegers I completely understand why, however it would have been nice if there had been more variety in the daytime activities and I'm sure a lot of the older people would have surprised them by getting involved regardless. In the evening there would be music played in the Globe which is the Arcadia's kind of nightclub but it never really got past midnight. When I was on a cruise before I remember being in the Oriana's equivalent dancing till about 2am most nights but that didn't happen on here presumably because it was an adult only ship so you didn't get many younger people 20s/30s/40s. A quick word about tipping. Whilst I appreciate that there is this culture of tipping and that they have tried to make it less awkward by charging £5 per person per day onto your onboard account automatically, I would prefer it if the staff were paid better wages so that it wasn't on the owness of the passenger to make up the short fall. It can make your holiday a couple hundred pounds more expensive and the whole practice is a bit murky so I'd prefer to pay more upfront and avoid it altogether. All in all though it was a great cruise and was very well executed by everyone involved. I would definitely cruise again with P&O and I think the Norwegian Fjords look pretty good so that may have to be the next one. All the staff were fantastic, service amazing, beautiful ship and wonderful locations. Highly recommended! Read Less
2 Helpful Votes
Sail Date: July 2015
Have just come back from our first P&O cruise, it was an adult only trip. Was a nice ship, cabin was lovely, Joe looked after us well. first night was good menu was good staff very nice we had freedom dinning , next day was a sea day ... Read More
Have just come back from our first P&O cruise, it was an adult only trip. Was a nice ship, cabin was lovely, Joe looked after us well. first night was good menu was good staff very nice we had freedom dinning , next day was a sea day and we had a force 8-9 gale, all day and all night not nice but then the next morning and rest of cruise nice and smooth. Really enjoyed it, breakfast in the Meridian was always good lunch up the top self service so much choice. The shows were very good, Roy Walker was on the second week and was so funny, headliners put some good shows on. Acts around the ship were ok but Perry Grant was so funny , you always knew if the was a crowd it was Perry. We only did two trips St Petersburg was amazing, guide so good and then we did Yepes guide was good to. Other ports we just got off got the Hop on hop off busses in Oslo and Stockholm they were good , Tallin just walked in and the old town so lovely. Enjoyed the cruise very much, there were a lot of older people on board and a few snobby we only do P&O people who looked at you strange when you said you had done other company's ha ha but over all very good enjoyed it. Read Less
3 Helpful Votes
Sail Date: June 2015
We are recently returned from another delightful cruise on Arcadia. She is our favourite ship and it feels like coming home as soon as we board her. I cruise with my mum who is 85 and is not very mobile, she uses a rollator. We find ... Read More
We are recently returned from another delightful cruise on Arcadia. She is our favourite ship and it feels like coming home as soon as we board her. I cruise with my mum who is 85 and is not very mobile, she uses a rollator. We find Arcadia very easy to get about on, although mum did say this timethat all the new carpets made it harder to push 'Roly'. The food was excellent, good choices every night in the Meridian. We had room service breakfast every day, it's easier and i can enjoy our sail ins on the balcony. We have a mini suite and we really make the most of the space. Lunch we usually had in the Belvedere and the choices were enough for us each day. Headliners were an excellent troupe, one of the best we have seen. We enjoyed Tom O’Conner and met him around the ship which was nice. As we cruised 3 times on Arcadia last year we were pleased to see Stuart Anderson on board again, he sings and plays piano and guitar, great to listen to. Service was as usual, excellent. Everyone is helpful and nothing was too much trouble. Read Less
2 Helpful Votes
Sail Date: June 2015
Our first trip on Arcadia. We are seasoned cruisers, and we were very impressed with every aspect of the ship. We enjoyed the layout, food and entertainment very much. The cleanliness onboard was excellent and the staff warm and ... Read More
Our first trip on Arcadia. We are seasoned cruisers, and we were very impressed with every aspect of the ship. We enjoyed the layout, food and entertainment very much. The cleanliness onboard was excellent and the staff warm and friendly. We visited Amsterdam, Zeebruger and Guernsey. Although the weather was not great, there was much to see as we had not visited these places before. The boarding of the tender was a bit hair raising due to the swell in Guernsey but the staff handled it all very well. The initial embarking and disembarking went very smoothly with minimum fuss. We thought we may encounter Hen and Stag parties as it was a short trip, but there was no evidence of such like, just a broad age group relaxing and having fun. Read Less
Sail Date: December 2014
Arcadia cruise 9-20 December 2014 cruise J421 Our first impression was a good one as we arrived at the new Mayflower Teminal. It is very well designed and set out, much improved on the "shed" we were in in 2008. We had to wait ... Read More
Arcadia cruise 9-20 December 2014 cruise J421 Our first impression was a good one as we arrived at the new Mayflower Teminal. It is very well designed and set out, much improved on the "shed" we were in in 2008. We had to wait two hours for a friend who was joining us but had lost his passport. We were guided to comfortable seats in a roped off area complete with brass stands, brass knobs and royal blue rope. There were refreshments and a ringside view of everyone coming and going. We booked this cruise at future cruise sales when we were on Aurora in June. I use a mobility scooter and need to book an adapted cabin so it was agreed at the time of booking that cabin C2 would be suitable to my needs. I had the scooter with me when we booked. Despite this and filling in all the forms in advance, when we checked in P&O reckoned we were not in a cabin suited to a scooter so another 40 mins while they sorted that one out. Eventually we got on board and after checking the cabin made our way to the Belvedere Buffet for a very tasty lunch. Good first impression on the food, even for my partner who is vegetarian, something very few caterers understand. Muster drill was a bit of a comedy. They kept announcing to keep the lifts for for the lame and lazy but they were full of the fit.  I eventually got into a lift with a woman in her nineties but the lift would not go where we wanted and took us up and down ad nauseam. We were in there so long her father was waiting for us when we got out to demand I make an honest woman of her. You might be surprised at the number of people complaining about what a farce having a muster drill was, you would think that after the Costa Concordia disaster they would see it in a different light. We were on Freedom Dining and it felt like they were operating a smart wheeze at dinner. When you arrive you are given a pager and told there is a half hour wait so "you might be more comfortable waiting in one of the bars". We had just bought a drink when the pager went off. Less than ten minutes, they must have really upped the drinks revenue. We were all pleased with dinner but that awful refined diesel oil that they try to pass for butter had followed us from the last cruise. Thankfully the buffet had little pats of Irish butter so we smuggled some out. We came back after lunch to a letter for each of us accusing us how not having registered a credit card and threatening to stop our credit. This has happened every time we have sailed with P&O despite all the rigmarole of them swiping cards and taking signatures at check in. It turns out that the P&O computer system could not cope with my partner's name which starts O'R...... They do not do apostrophes and said he would need to change the spelling to Or..... I presume he cannot be the only traveller with an apostrophe and as it has been causing problems for us since 2008 I am sure it could have been sorted. The cabin was fine and the steward kept on top of it but it really needed a good deep clean as there was a lot of fluff going back a long time under the bed and settee. There were a couple of inexcusable problems in the bathroom. A very badly scored toilet seat, the scores yellow with urine and a mouldy bathmat. We complained and they were replaced. The food onboard ship has been excellent. Every morsel tasty, good quality and well cooked. A hundred times better than our first Arcadia Christmas 2008. Then we paid £5700 for a balcony cabin for the two of us and parted with the money as we believed they would really push the boat out (if you will pardon the pun) but apart from a wallet "from Santa" tossed unwrapped onto the bed there was nothing extra. On that cruise there was a standing joke about being served potato croquettes and carrot medallions at every meal and by the end of the cruise it was not a joke, it was a recurring horror story. That was the one where at afternoon tea, William, the vegetarian got two slices of bread with just a rocket leaf! He asked if he could not at least have a cheese sandwich and was told he should have given 24 hours notice for that.  So well done Arcadia, you have redeemed yourselves. One of the highlights in the Palladium theatre was a great male singing quartet. Former West End Musical singers who have formed a group. Their performance was amazing on the first night hence the reason we headed off early and camped out in the front row for their next show.  Check our fourtunes.com Ports Our first port was Vigo. A tip for disabled visitors. Ask any taxi driver on the rank to call you an accessible cab and they phone "Eurocabs" for you. I was able to drive my scooter right into the cab. There is a €5 cover charge but it was only an extra €4 to take us to the top of the town. Porto was next. Another tip for disabled visitors. It is very hilly you might make it down to the railway station with its magnificent tile murals and the cathedral, great views of the river from there and the port producers on the opposite bank. If you go further down be prepared to get a taxi back to the coach drop off. We have been to Cadiz many times and we were hoping for good weather to walk along the shore then make our way back into the city via the Roman Amphitheatre but the rain was torrential and relentless so we gave up and returned to the ship. At which tme the sun came out and we got an hour sitting out but it was short lived then back to rain. Malaga was a gem, What a lovely city. A great central shopping street, very stylish with all the top brands. A well developed port with an attractive marina, more shops cafes, bars and well kept beaches. At each corner an attractive square with beautiful historic buildings all very sympathetically preserved.  We took the accessible mini bus shuttle into the city but walked back through the marina and along the promendade. Do not be afraid to stop for refreshments in the marina, it is all very reasonable priced and they have the cutest, tamest sparrows that will eat out of your hand. We were told in the booking info that we would spend the morning in Gibraltar. Once the daily paper has been circulated we learned we dock at 7 and leave at 11.30. People tend to save their shopping for Gib as it is so British but as shops open at 10 there was just an hour before one needed to head back to port. My companions went up the Rock on the cable car but it was not accessible for me, too many steps. So I stayed in the car park below. I tried the Almeda Botanical  Gardens but same again, steps!. I guess that was to be expected from a settlement built for mountain goats.  They found the cable car quick and the top of the rock unusually quiet. The monkeys (Macaques) were there but much better behaved. There are signs up threatening. £4,000 fine for feeding them. There were babies, very cute, we have pictures. Protective adults, not very cute with threatening grimaces and great pictures of the view all around is it was such a clear morning. I was reading that the Macaque population had got out of control so they have introduced a system of modern birth control (Marie Stopes eat your heart out) and exported a few families to a park in Scotland. We had a wonderful day in Lisbon, 7 hours. My companions hired Segways from Red Tour Segways in Rua Dos Fanquieros, a man we have patronised for years.  I was impressed by the performance of my scooter but Lisbon being so flat the load was reduced a little despite carrying half the P&O buffet round my midriff. I set off with such good intention but the food is all so good!!!!! Measuring it out later the scooter did about 7 miles so just made it back to the cabin before the battery died. It is the one question people ask me all the time. "How many miles do you get out of it?" But there are so many variables it is almost impossible to answer.  I found a lovely local deli in a back street selling smelly fish and cheese and got some good wines for the couple who are looking after the car. We had Coffee and Nata, the Portugese custard tart, a Christmas speciality, at the St Nicholas cafe in the main pedestrian street that runs off Black Horse Square.  We had been warned about thieves and pickpockets but the biggest surprise was the number of men who sidled past muttering "cocaine? hashish? Marihuana?" I bet they shopped any tourists who bought drugs to the police for a cut of the profit as there were lots of Polis around who must have known what they were doing. I tried sidling up to people muttering "Sennacot? Omeprazole? Rennies?". Once the rush hour traffic was clear the streets were fairly quiet as there is a two day rail and metro strike on. To those of us who have been coming to Lisbon for many years you can see how badly it has suffered under the recession. Many empty shops and abandoned premises with older shopkeepers presiding over out of date stock that was once their livelihood. Many more beggars, local people and not addled with drink or drugs just abandoned by the state. They have made a good start with dropped pavements and are half way to full accessibility. Half way, in the you drive off the pavement and get to the other side of the crossing to be met by a 6inch kerb.  Then back to the ship and the two day cruise back to Southampton. All in all it was a good cruise. So we would definitely do Arcadia again after this one. Well done P&O .   Read Less
Sail Date: December 2014
Meridian Dining Room We thought the dining room was very noisy, the noise might be made worse because of the large open area in the floor between the upper and lower levels The Grill Excellent food and staff, and a very relaxing ... Read More
Meridian Dining Room We thought the dining room was very noisy, the noise might be made worse because of the large open area in the floor between the upper and lower levels The Grill Excellent food and staff, and a very relaxing atmosphere East We thought the lighting was a little bright but the food and staff were excellent Shore Excursions Most of the excursions went smoothly apart from Oslo; we had pre-booked and paid for two excursions, one in the morning and one in the afternoon. At the time of booking there was two hours between the return of the first excursion and the start of the second. We boarded the ship our tickets had been already delivered to our cabin, we immediately noticed the timing of the Oslo excursions had changed; the second excursion was now starting well before the return time of the first. When we queried this with the shore excursions team we were informed that it was Christmas Eve and everything would close early so the timings had been changed. Perhaps when the excursions were organised Christmas Eve should have been taken into consideration; however we did receive a full refund for the second excursion very quickly Cabin B171 Is located at the back of the ship in a quiet position with a very spacious balcony, was very clean and well maintained However one night there was a problem with the plumbing, just as we were going to dinner we noticed that the toilet would not flush so we reported the problem, we were informed that there was problem with the entire rear section of the deck as a pipe had become disconnected and they were working on it. Just after Midnight we returned to our cabin, went in the bathroom and were greeted with an appalling smell, the toilet was overflowing with sewerage; it had been flowing across the floor and going down the floor drain. I immediately pressed the flush, the toilet bowl emptied and the problem stopped. We phoned Housekeeping; they sent two members of their team to sanitise the bathroom. The next day we went down to the Reception and spoke with the Head of Housekeeping and asked him why nobody went round the affected cabins to check if there had been any blow-back problems? We were informed that because the incident happened at night they did not check the cabins because it would disturb the guests. We thought this was a very poorly conceived and flawed policy Conclusion A very likeable and friendly ship   Read Less
Sail Date: December 2014
This was our second cruise, the first being on the Carnival Spirit to Alaska 2 years ago. I had read quite a few negative comments about P&O in general and the Arcadia in particular on this site so I was slightly cautious about the ... Read More
This was our second cruise, the first being on the Carnival Spirit to Alaska 2 years ago. I had read quite a few negative comments about P&O in general and the Arcadia in particular on this site so I was slightly cautious about the whole experience however it turned out that we had nothing to worry about! Check in at the terminal in Southampton was quick and smooth and within an hour of arrival we were on board and eating in the Belvedere where the food was good and plentiful. Then to our balcony cabin where we were greeted by Francis, our very pleasant cabin steward. I originally booked select dining but changed it to freedom dining after reading a few reviews on this site and what a good decision that was. Rather then being fixed to a time and a table we were able to decide at what time to eat and the size of table to sit at. We preferred dinner for 2 and had no problems with this selection on any of our nights, even the hugely popular gala night on Christmas Day. During our 7 nights we tried the buffet in the Belvedere (3 nights), smart casual in the Meridian (2 nights), black tie in the Meridian (1 night) and our final night was in the specialist East restaurant on Deck 11. We were never disappointed with the food and the service - all proved to be outstanding so I don't know where these recent complaints come from about surly staff and poor quality food! We never used the lifts because we wanted to keep fit and leave them to those who really needed them, i.e. there were quite a few wheel chair users etc. about the ship but this was never an issue for us despite some people moaning on this site. Full credit to them for going on a cruise and enjoying the experience in their own way. We stopped in 3 ports - Zeebrugge, Copenhagen and Oslo so a few words about each. Zeebrugge - we used some of our very generous £250 on board spend to buy a tour to Ghent which we thoroughly enjoyed. A very informative guide who took us to some places we would have missed had we done it on our own. Copenhagen - for the morning we took a train across the Oresund Bridge to Malmo in Sweden, walked around for an hour, had a coffee near the square and then returned to Copenhagen for lunch time, saw Tivoli Gardens, the palace, Christmas Market (tiny) where we enjoyed a mulled wine, Nyhavn, Little Mermaid and back to the ship. All within easy walking distance. Oslo - we walked 10 minutes to the railway station and took the train to the Olympic ski jump at Holmenkollen, saw the ski museum and went to the top of the jump. Deep snow and freezing cold but a brilliant experience. Back to Oslo, saw the palace and then walked back to the ship. We were warned about £15 coffees in Oslo but ours at the ski Jump were less than £3 each and we were given a super cinammon bun as well! So what did we like? The ship, the captain and his crew, the food, the service, the cities we visited, most but not quite all of the entertainment. Micky Zany was very funny and actually told jokes rather than the current comedy trend of trying to make fun of daily life and/or resorting to toilet humour which actually is never funny. The Headliners were very professional and the lead singer had a superb voice. Peter Howarth from the Hollies was great. The port talks were very useful and informative but one key point was missed which is mentioned later in this review. What didn't we like? The quizzes were quite dreadful, badly organised and ridiculous questions, we heard many people complaining about them and we stopped going after we sat through 2 of them. Very expensive internet at 50 pence per minute. Not in this day and age P&O!! Your excuses about satellite don't work for me! We felt we had to complain about the lack of some key information for Oslo. Some numpty announced when we were back on board at the end of the day that a representative from Customs was aboard in order to refund 40% VAT on any purchase over 315 Krona! WHY didn't they tell us this before we left in the morning? Had they done so then we would have purchased a lovely but very expensive jacket for my wife. Norway's loss and ours I guess. We complained to a Receptionist who said it was in the daily paper but then she couldn't find it (because it wasn't there love!) but really she couldn't have cared less. We didn't visit Reception very much but the people there were not very welcoming which is a shame because everyone else was great! Anyway - overall a brilliant experience for us and we would definitely sail with P&O again.   Read Less
Sail Date: November 2014
my self and my wife have just returned from one of our best cruises ever we went on a 12 night canary cruise on arcadia we had a ball from start to finish' the entertainment by the headliners theater company would equal any west end ... Read More
my self and my wife have just returned from one of our best cruises ever we went on a 12 night canary cruise on arcadia we had a ball from start to finish' the entertainment by the headliners theater company would equal any west end show. we also had a singer roger wright who was brillaint. the food we ate in the meraden freedom dineing was what you would expect in a top class restuarant and what a choice. the staff throughout the ship were very helpful and always smileing.we were always kept busy with talks on life boats painting. quizes. and enterained with some very good music throughout the ship we met some lovely people who like ourselves cant wait untill the next one thanks p and o Read Less
Sail Date: November 2014
I have recently returned from a trip on this ship to The Canary Islands. My friend and I were upgraded to a deluxe balcony cabin but I honestly don't know what makes it deluxe. The cabin was clean enough, beds were lovely and comfy ... Read More
I have recently returned from a trip on this ship to The Canary Islands. My friend and I were upgraded to a deluxe balcony cabin but I honestly don't know what makes it deluxe. The cabin was clean enough, beds were lovely and comfy and having tea and coffee facilities in the cabin was an added bonus. However, the little bath (which only a small child could fit into ) was the only feature I could see that would give the cabin it's deluxe status. Not worth having really. The cabin itself creaked rather a lot as the ship rolled constantly throughout the voyage. Like a previous reviewer I also wondered if the stabilisers were deployed. So much so that I even mentioned this to the deputy captain when I had an opportunity to speak with him. The sea was not particularly rough but the ship rolled causing many passengers to feel ill especially on the first day. We tried to buy seasickness tablets in the shop only to be told they had run out of them. The shop assistant failed to tell us we could buy them at reception so we ended up buying the little acupuncture wrist bands instead. Staff on board were friendly and polite at all times. The entertainment was brilliant. The main attraction "The Headliners" were fabulous, their shows were packed out at every performance . Roger Wright and Rachel Russell were also fabulous. I wasn't so keen on the comedian. He was good on his first show but not on his second. He kept asking the audience if they were having a good time. A time waster!!! We had no complaints at all about the food on board. We ate every night in The Meridian restaurant and freedom dining meant we shared tables with lots of other guests. It was lovely meeting so many different people. The staff were friendly and polite here too. All in all we thoroughly enjoyed this cruise.........the alternative was to stay at home while our husbands were trekking in Nepal so I think we made a good choice. Read Less
1 Helpful Vote
Sail Date: November 2014
What a travesty the previous reviewer of this cruise has provided. 1. The staff throughout the ship were excellent and could not have done more for you. The restuarant staff in particular made it a pleasure to be going to each meal. The ... Read More
What a travesty the previous reviewer of this cruise has provided. 1. The staff throughout the ship were excellent and could not have done more for you. The restuarant staff in particular made it a pleasure to be going to each meal. The food was of a good standard always hot. always plenty of choice. 2. It was November/December which means it is more likely to be rough. It was indeed rough on the first 3 days down to Madeira, yes the ship was moving about but , really it should be expected by anyone booking a cruise at that time of year. In any event Arcadia coped extremely well with the conditions. 3. The ship, to me, looked in very good condition and my cabin ( a balcony on deck 6) wasreally lovely and kept that way by my cabin steward. 4. The swimming pool was closed on some of the days due to the conditions and also to have it refurbished. It seemed a sensible opportunity to do this work.. 5. The shows were all good to excellent apart from the comedian. His jokes were from the 60s and making fun of people in the audience is always an easy way to get cheap laughs, sad. Roger Wright and the Headliners could not have worked harder and provided wonderful entertainment. The backing band must be one of the best on any ship. I am really at a loss to know what more some people expect. I am willing to make appropriate comments if anything is not up to standard but I really thought this was a really good cruise on a beautiful ship and with some much more space per person than on Azura. Read Less
2 Helpful Votes
Sail Date: September 2014
Arcadia J416 Western Mediterranean Another lovely cruise! Weather was much better than we expected for mid-September. Temperatures were mostly in the 30’sC. We drove down on the day of the cruise and traffic was fine, the new roadworks ... Read More
Arcadia J416 Western Mediterranean Another lovely cruise! Weather was much better than we expected for mid-September. Temperatures were mostly in the 30’sC. We drove down on the day of the cruise and traffic was fine, the new roadworks seem to be progressing nicely and as long as you follow the signs and not the satnav it was fine. We arrived at Ocean Terminal just before noon and the car was picked up by CPS. We were quickly checked in as we had priority due to our cabin being a mini suite. Once on-board we were directed to the Meridian restaurant for a lovely lunch. Starting with a glass of bubbly is a lovely way to start a cruise. Our cabin B87 was the same one as on our last cruise a few weeks ago and the room was laid out exactly as we had asked, impressive! It is a lovely spacious cabin with lots of wardrobes and drawers. The balcony is lovely, a large table, a small table, 2 upright chairs and 2 recliners with foot stools and still space to walk about. The bathroom is large, 2 sinks, a separate shower and a Jacuzzi bath this shower over it. We had Macqueen as our cabin steward for the first 3 days and he was so lovely, then Celeste took over our care and did a good job too. The extra touches are so nice in a mini suite, the flowers, chocolates and champagne, the daily canapés and the never ending bowl of fruit. The Bay of Biscay in both directions was as calm as a mill pond!! I do miss the band on the quayside as we sailed away from Southampton, it’s a pity that has stopped. But the other sailaways were lovely by the pool led by the Entertainments team. Cruise director Jon Bartram was excellent throughout the cruise. In particular the Great British Sailaway with was on the afternoon immediately after the Scottish vote so it was quite emotionally charged and had excellent choice of music. The weather joined in too… thunder and lightning with style!! We need to use an adapted shuttle as mum uses a rollator and needs to roll onto the vehicle not use the steps and this was the first cruise we have done where this was availatble at nearly every port. Consequently we got off the ship everywhere except Gibraltar. All the staff on these shuttles were incredibly helpful and this gave mum lots of confidence to be a bit more adventurous than we normally are. The food was excellent; we were on Table 60 in Lower Meridian second sitting. Superb waiters and Robert the Head waiter who saw to Mum’s allergy each evening was so helpful and considerate of her needs. Our table companions-table of 8- were a delight and we were often rushing along the ship to get to the theatre before the show started – we were talking so much we had to miss coffee some evenings!! The entertainment was very good, great Headliners troupe and good ‘stars’. We loved Tom O’Conner, Roger Wright and Jimmy Lowe – Elton John tribute, we thought he was the real deal!! All in all it was another excellent cruise and we are looking forward to next year’s already. Read Less
Sail Date: August 2014
My partner and I have literally just come back from a cruise to the Fjords on Arcadia and both of us are mid 30s in age. I can admit we had some doubts before going and about age ranges on board and actually this was confirmed once on ... Read More
My partner and I have literally just come back from a cruise to the Fjords on Arcadia and both of us are mid 30s in age. I can admit we had some doubts before going and about age ranges on board and actually this was confirmed once on board, I think aside from a couple of people we were by far the youngest on the ship. However, I can honestly say whilst there is a limit to the entertainment for people of our age we had a fantastic time. The ship was spotless, the crew in all departments were always helpful, polite and efficient, the destinations were beautiful, the food was good (East was fantastic!) and we are going to miss being on board!! Our cabin steward Nora was fantastic and really made our trip extra special in the way she made up our cabin and just how interested she was in what we were doing and we had a great laugh!! The headliners theatre crew were great and we loved all their shows and even went for a night out with them as we were the only youngish ones on the boat!! I would definitely go with P&O again although perhaps on one of their more family friendly boats as at times the age gap was quite obvious but we met some great people on board across all ages and so it goes to show age really isn't the issue, it's all about the people!! Thanks P&O this was one of our best holidays to date   Read Less
Sail Date: August 2014
We have been on several P&O ships over the years, and three times on Arcadia. We have also travelled on other cruise lines, 27 cruises in all. We went on a short break this weekend on Arcadia, and it was such fun, and very good value ... Read More
We have been on several P&O ships over the years, and three times on Arcadia. We have also travelled on other cruise lines, 27 cruises in all. We went on a short break this weekend on Arcadia, and it was such fun, and very good value for money. The food was excellent in the restaurant and service superb. The cabins were spotless, better than some cruises we have paid double the amount for. The entertainment was good, something for everyone. As far as the age range is concerned, there were people there of every age range, from 20s to 80s! I am writing this review as I feel very annoyed by some previous reviews referring to this ship as a downmarket holiday. How pompous! What the previous writers have forgotten is 'you get what you pay for'. This is a good quality middle of the road cruise that is affordable to most people. If you want a cruise with 'like minded professional people' (how rude!) pay more money and go on a smaller exclusive ship, and pay three times the amount. I am just thankful we didn't meet any people this weekend with that attitude, we had a marvellous time, great fun and thoroughly enjoyed both the ship and the company.   Read Less
Sail Date: August 2014
Well here's a true review of our time aboard the beautiful,elegant Arcadia. Thanks to all the many negative reviews posted previously,you led us to expect the worst,but what we did get was an amazing cruise holiday. From the ... Read More
Well here's a true review of our time aboard the beautiful,elegant Arcadia. Thanks to all the many negative reviews posted previously,you led us to expect the worst,but what we did get was an amazing cruise holiday. From the embarkation,which was professional ,speedy, considering P&O had three ships sailing all at the same time,with the lovely Arcadia in the lead! ...Was really something to behold.What a photo opportunity that was!! .....Our balcony cabin was great,everything we needed,spotlessly clean,only two flights of stairs above most of the amenities.....We were given club dining ,2nd sitting on a table for 6,we were bit apprehensive at first ,dining with strangers,but we need not have worried ,we met the most charming couple,whom we still keep in touch with,it only enriched our holiday even further,so don,t worry ,if it's not a table for 2 .you're given (we saw most of them around us),trust me .WE were the ones enjoying ourselves..... As for the Ship being described as a 'floating nursing home',well all to be said about that is ,how mean spirited of you all . Even wheelchair bound,they were a joy,full of mischief and fun. Inspirational..........Average age on this cruise was 62(going on 22) Loved it! As for the itinerary,well if you get the chance to visit St Petersburg,you wont be disappointed,a wonder to behold ,all those treasures,not to be missed. Take the early morning tours,we did,it was almost empty,so we could have the palaces to ourselves,it gets manic,the later you go..........Stockholm,Helsinki,Copenhagen,all beautiful cities,but very expensive.Skagen & Warnemunde,very pretty.....We highly recommend lovely Arcadia!! Read Less
Sail Date: July 2014
On reading some of the previous reviews we were worried what we had let ourselves in for, but now I ask myself why did we worry as we had a fabulous cruise. Embarkation was so quick and easy and within minutes we boarded the Arcadia. Our ... Read More
On reading some of the previous reviews we were worried what we had let ourselves in for, but now I ask myself why did we worry as we had a fabulous cruise. Embarkation was so quick and easy and within minutes we boarded the Arcadia. Our cabin had a balcony with 2 chairs, table and foot-stool. The cabin was spacious, clean, loads of wardrobe space, tea, coffee and biscuits, 2 bottles of water in the fridge, safe and pamper kit, Our cabin steward Ajay introduced himself within minutes and was absolutely fantastic throughout our cruise, keeping our cabin ship-shape and surprising us with his towel animals and always had a smile and was willing to chat. We had Freedom Dining which suited us perfectly and the food was amazing, all served by friendly waiters. The Belvedere restaurant had a great selection of food at breakfast, lunch and for evening snacks. Everything was clean and the staff there work very hard to keep tables clear for guests. Afternoon tea was great, although I thought a bit hurried, the Chocolate afternoon tea had a fabulous selection of cakes, trifles and puddings. A few pounds went on that afternoon. The deck bar worked hard to feed everyone who needed a snack before the evening meal. All of the bars had a good selection of drinks at more realistic prices than other cruise ships I could mention, again all with staff who deserve a pat on the back for their politeness and good humour. Cannot comment on the spa as I thought it was way too expensive for what it was, so we didn't use it., but it did look nice. The entertainment team, they were all absolutely superb, working hard constantly to keep the guests entertained in the different venues throughout the ship. Nick and John, they were so funny and entertained everbody who took part in the quiz in the Piano bar all the days we were at sea. They made a great pair and John was excellent on the piano, even though we couldn't guess the tune. Headliners who did the show were fabulous and Killer Queen was spectacular. We had some great acts on stage who all perfomed to a high standard. One of the biggest gripes of previous reviews has been the volume of people with disability scooters, wheelchairs etc. Yes there were people using these, they did not cause disruption, were polite and friendly and all I can say is "Well done to you all for having the guts to still go on holiday and to keep your independence and for enjoying yourselves". We met a well seasoned traveller of 20 years who we called Dora the Explorer, what a great lady she was and although she was in her 80s could out-do us younger folk with her energy and stamina. Well done to her, she was an inspiration to us all. We took some lovely tours and also explored ourselves, sometimes using the shuttle bus to get to the centre. The 2 day Simply St. Petersburgh was great, but very tiring as they are long days and have quite a bit of walking to do. Disembarkation was again problem free, quick and easy with cases there ready to collect. Overall, a fantastic cruise, with friendly staff, a clean stateroom, great food, brilliant entertainment, , really good sail away parties, fantastiic ports to visit, friendly fellow passengers and an amazing captain who loved to share his good humour with the passengers everday over the tannoy. We had an amazing time and would not hesitate to go back on the Arcadia again.   Read Less
Sail Date: June 2014
Embarkation was slick and efficient. We drove to Southampton, free parking was part of the deal. Easy to find the berth, Parked, unloaded bags, porter whizzed them away, didn't see them again until in cabin. Car was taken away, ... Read More
Embarkation was slick and efficient. We drove to Southampton, free parking was part of the deal. Easy to find the berth, Parked, unloaded bags, porter whizzed them away, didn't see them again until in cabin. Car was taken away, receipt given, Less than five minutes. Check in was painless as was passing through airport type security. Past ship's photographers, does anyone ever buy those ghastly photos? Had very nice snack lunch with champagne in the Meridian. Waited for the ok to go to the cabin. It was spotless on arrival, not one complaint. We chose freedom dining, and were happy to share a table. Good idea, having been stuck with some gruesome diners in previous fixed time and tables in the past. Most mixes were good, apart from one where they were all braying about how many cruises they had been on. Never had to wait more than a minute or two to get a table. The food was up to a good standard bearing in mind how many meals were presented. Go for freedom dining, you are not rushed to finish on a time as is the case in fixed. Tried East restaurant once, very disappointed, had better food and service in our local pub. Ocean Grill was very good, service and food well worth the extra charge which incidentally was less than East. Headliners entertainment not up to much. Comedian Martin Gold told jokes so old, we remembered them from schooldays, and that was some time ago. Up in the Crows Nest bar there was often an excellent jazz group and another night a classical pianist, much better. Organised trips around Iceland were all good apart from whale watching when all whales had disappeared. The scenery around Iceland was quite spectacular, glaciers, steam, bubbling mud pools, snow and eggs being hard boiled in a stream all added to the difference. Faroe Islands and Orkneys great, never been there before and enjoyed the experience. In all a good cruise, but would probably go back to Princess Cruises in future Read Less
Sail Date: June 2014
I've just returned from a wonderful cruise of the Norwegian fjords aboard Arcadia. We ate every evening in the Meridian restaurant on the first sitting. We had a table for 8 and were very happy with the table mates we sat with each ... Read More
I've just returned from a wonderful cruise of the Norwegian fjords aboard Arcadia. We ate every evening in the Meridian restaurant on the first sitting. We had a table for 8 and were very happy with the table mates we sat with each evening. The service from our waiters was excellent. I noticed a difference in the size of the portions as the meals are now plated, but they are sufficient considering the amount of food on offer during the day. The meals were lovely and beautifully presented. For breakfast and lunch we ate in the Belvedere buffet restaurant. The selection was very good and it was very busy at times but we took our trays out to the covered Neptune pool area and found this to be a scenic place to eat. We had an obstructed view cabin E056 but there was very little obstruction as it was a full length window with plenty of view past the lifeboat which was to the left. The cabin steward Santos kept the cabin very clean each day. The ports we visited were Stavanger, Andalsnes, Olden and Bergen. We did no organised excursions but did want to do the Rauma Railway at Andalsnes but this was booked by the time we boarded. If you want to do this excursion, make sure you book before you go. We went on the land train at Olden which gave a lovely ride round the lake and saw some beautiful scenery, all for 150KR. This was well worth doing. Stavanger and Bergen were easy to explore on foot. We enjoyed the comedian Lloyd Davies and also the singer Maxine Mazumder, plus the shows produced by the Headliners theatre company although I did feel that the latter really catered by the older clientele, such as those over 60. We enjoyed music played by Inspiration in the Globe during the evenings. The entertainment team we hard working and we enjoyed the sailaways and 60/70s party night. During the 2 sea days we found enough to do around the ship and attended a film in the Screening Room plus the talks about the port destinations in the Palladium. In all, a lovely cruise and I would love to sail on Arcadia again. Read Less
Sail Date: June 2014
We booked a short Norwegian Fjords tour on the Arcadia. The Arcadia is adults only but the epithet applies only to age and not to any "special" activities. Prior to embarkation we were informed that the first port of call would ... Read More
We booked a short Norwegian Fjords tour on the Arcadia. The Arcadia is adults only but the epithet applies only to age and not to any "special" activities. Prior to embarkation we were informed that the first port of call would be Stavanger, not Bergen, and then the last port of call, for half a day, would be Bergen. As the cruise guides and publicity make out that Stavanger is not so great for shopping or sights (rubbish by the way) and wait for Bergen, half a day is a bit of a cheat really. In fact Stavanger is quite pleasant and well worth a walk around. The Andalsnes tour is an absolute must. We opted for the all day tour by bus, rather than the railway/bus option. On balance the railway, while it looks nice, is a bit limiting if you are only there for a day. There is a LOT to see. Equally the Olden tour is also a must. We were simply stunned by the scenery. Bergen has plenty to see but half a day is no-where near enough time and we felt quite rushed trying to get round as much as possible. On this trip we decided to avoid the formal dining element other than the signature restaurants. The Belvedere proved to be an excellent option, very reasonable choice of food, good service, unstuffy. Of the signatures we only tried East which was a MAJOR mistake, dreadful service, very average menu, poor ambience and decor. Service throughout was very good, our stewardess Susan deserves the highest praise, as does Ava in the Belvedere and Aquarius bar. The shows were fairly good, the Maxine Mazumder Dusty Springfield and Lulu tributes were great fun, she is a natural comedienne and a fine singer in her own right, the tributes in a way are a bonus. The early ship's theatre player's musical was a disaster, but they recovered to produce a much better closing show. The average age on this cruise was in the mid sixties range, so adults only is perhaps a bit misleading. The excursions were very good. The organisation of pretty much everything else seemed good, apart from East which was abysmal. Half a day in Bergen is not enough, and a bit of a cheat to inform you AFTER you have booked. The no smoking policy now includes your own balcony, which is a stupidity.   Read Less
Sail Date: May 2014
We embarked from Southampton on the Arcadia. It's a great ship - not huge and also no children - although as a result probably an "army" of disability scooters - not really a big problem. Arcadia has recently been refitted - ... Read More
We embarked from Southampton on the Arcadia. It's a great ship - not huge and also no children - although as a result probably an "army" of disability scooters - not really a big problem. Arcadia has recently been refitted - and mostly the ship seemed in very good order. The wooden balcony rails need re-varnishing but other than that all pretty good. The cruise itself was excellent -the ports of call: Zeebrugge, Gdynia /Gdansk, Klaepida, St.Petersburg, Tallinn, Copenhagen. A very good mixed bag with of course the Jewel in the Crown being St. Petersburg (2 full days in port). We used P&O for the tours in Gdynia /Gdansk and Tallinn - both well organised. The Tallinn one was rather short but as my wife is mobility impaired it was termed a "simple" tour - which it was. Also, I would say Tallinn is overrun by cruise-ships and there's very little peace and quiet from the souvenir shops and stalls in the small and quaint old-town. St. Petersburg was brilliant. We had arranged tours ourselves through Allah Tours - a local Russian company. They were superb - no worries about Visas or anything the organisation and the programme for the 2 days was 5-Star including cooked lunches in local restaurants. The ship's progress apart from one short period after Tallinn was marked by superb weather and millpond conditions. Even when the weather was stormy for a few hours only, there was minimal discomfort to passengers. Staff on PO&O are very customer-service focused and we had a superb Butler, and Cabin Stewardess who were well up to standard. Dining in the main Restaurant was good - the menu choices left a little to be desired - I felt maybe P&O were cutting some corners to save cost here. The Head Waiter and Table Waitiers were all excellent and bent over backwards to satisfy my wife's vegetarian needs. The wine-waiter was attentive and well-briefed and provided great personal service. Entertainment. The shows by the Headliners in the Palladium Theatre were excellent, although the staging with far too numerous and disturbing lighting effects (flashing lights, strobes and pyrotechnics) were well over the top and purely for showing off the expensive equipment - they added nothing to the singing and dancing on stage - and in fact detracted from the overall enjoyment (other cruisers agreed). We enjoyed 5 lectures by Pete Finlay on Concorde with a lot of good background information well-researched, humerous and interesting. As usual an overkill of activities by the hard-working Entertainments Director and her staff kept us fully if not over-occupied. One last point. Our Suite on D deck was perfect. Well-equipped and large enough to relax inside and out on our large balcony recliners and armchairs. The daily cleaning and servicing was 5 star, although I must point out the dust on the outside of the ventilator in the bathroom should be cleaned and sanitised every day to prevent germs spreading...P&O should know this. We will be back on P&O and may try a newer ship next time. All in all a great experience..... Read Less
Sail Date: April 2014
Atlantic Coast Cruise, 30th Apr 2014 J403 We live about 80 miles away and the journey involves both M25 and M3. Traffic was busy but kept moving. The last few minutes near Dock Gate 4 were a bit fraught with the roadworks but the Marshall ... Read More
Atlantic Coast Cruise, 30th Apr 2014 J403 We live about 80 miles away and the journey involves both M25 and M3. Traffic was busy but kept moving. The last few minutes near Dock Gate 4 were a bit fraught with the roadworks but the Marshall were doing a great job and CPS as efficient as always. As we were lucky enough to be in a mini suite we had priority boarding. So at the top of the escalator we were directed to a check in desk, the formalities quickly sorted and we walked straight onto the ship. Onboard by 12-15pm. Once on the ship we had lunch in the main restaurant, champagne and snacks, very nice. Our cabin was ready by 1-30pm and our luggage was there. We unpacked and went to the muster at 4pm. The cabin is great, large and roomy, big bathroom with jacuzzi bath and separate shower and 2 sinks. The balcony is very roomy with large table with 2 chairs and 2 recliners. The welcome champagne and chocolates are a nice touch as is the fruit basket. Canapés every evening were delicious and nice to nibble as we got ready for dinner. We changed for dinner, we were 8 second sitting, our choice every time. We went to Intermezzo for 7pm to meet up with a couple I had been chatting too on line , lovely to meet and get to know them. Then into the dining room, table 44 near the back with a great view of the wake. Lovely people on our table of 8, mum and I and 3 other couples. It was a really lovely table. Went to the theatre, Headliners, very good, then to bed. If you were on this cruise you probably saw us around the ship as mum uses a bright red rollator. This does mean we are very careful about going off the ship and using a tender is not a good idea. So we sat and watched others bobbing up and down as they entered the harbour at St Peters Port. The evening entertainment was Roger Wright, we have seen him before and I like him very much. Then a lovely sea day, my favourite kind of day! We found a spot on the Prom deck out of the wind to sit and watch the ocean, had afternoon tea in the restaurant and just lazed the day away. Black tie night and Captain's Gala Party, held by the Neptune Pool. After dinner the theatre was the Headliners, very good. I was up early on our balcony to watch the spectacular sail into Lisbon. We went ashore but were disappointed by the lack of cafés near the ship. Had a lovely sail away by the Aquarius pool. Next day was Cadiz, we were pleased to find a shuttle bus was put on by the port to take you to the gates, much better than the long walk along the quayside. We walked to the main square and found a cafe for a drink and some gorgeous churros. Back to the ship and sat on our balcony for a while. Headliners in the theatre. Most nights we had a cocktail in The Spinnikers bar and listened to the lovely music and singing from Stuart Anderson. Then a sea day, restful and relaxing. Peninsula Cocktail party, held by the Neptune Pool. Next port wad Oporto, we stayed on the ship as it was too long a shuttle for mum to manage. La Coruna was a pretty place, the ship docked right in and we walked to the main square. It is called the Crystal City due to all the glass on the front of the buildings. Tonight there was a very good saxophone player, Julian Smith, excellent show. A sea day, packing, last minute shopping! We docked in Southampton by 5am.. off the ship just after 8 am and in the car and away before 9am. A lovely cruise, our first not going to the Mediterranean. We love Arcadia and are already looking forward to going back on her. Read Less
Arcadia Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.6
Entertainment 4.0 3.5
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.6
Family 1.0 3.6
Shore Excursion 4.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.1
Value For Money 4.0 3.4
Rates 4.0 3.7

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise