Sail Date: March 2019
NCL Pride of America is an extremely well managed cruise and we loved every moment of this trip. From flight bookings to shore excursions everything was managed by NCL and we did not have any worries about the planning. After we reached ... Read More
NCL Pride of America is an extremely well managed cruise and we loved every moment of this trip. From flight bookings to shore excursions everything was managed by NCL and we did not have any worries about the planning. After we reached Honolulu, NCL check in was simple and the staff helped us with boarding and check in of luggage to the ship. Once we were on the ship, it seemed a little disarray as passengers had all assembled in Deck 5 but things were quickly sorted. The rest of the days we were on different shore excursions but the most fun we had was watching the shows in the evenings. The shows are excellent and have many themes like Polynesian dance forms, Diva show, Vegas, Old Hollywood etc. They were well choreographed and the theatre was amazing. It almost felt like a Vegas Cirque Du Soleil show with great performers and music played. Last but not the least - The food ! They had everything during lunch, breakfast and dinner ( though we would love more Vegan options) and i would suggest if anyone is Vegan just like me then they need to probably have some snacks/light food with them especially if they do not want to have the same food everyday in the buffet. Overall the cruise was beyond our expectations and we would love to try more cruises from Norwegian after our wonderful experience onboard Pride of America. Read Less
2 Helpful Votes
Sail Date: March 2019
We wanted to see more than one island. Great trip ! Not one problem ! Great food and entertainment. Fantastic views. Easy to get on and off the ship. Every one was super nice. Great food selections. Easy to find your way around ... Read More
We wanted to see more than one island. Great trip ! Not one problem ! Great food and entertainment. Fantastic views. Easy to get on and off the ship. Every one was super nice. Great food selections. Easy to find your way around the ship.Room was a nice size. Olenty of hot water for showers. Maid service was fantastic. Wide variety of things to do for everybody. I would higly reccomned the cruise. We would really like to do it again in a few years. Instead of getting off the ship and heading to the airport the last day, we rented a car, stayed on the North Shore in a house for two days and did some more sight seeing. It was great and saved us the hassle of having to rush to the airport. I would highly reccomend anyone taking the cruise to spend an extra day or two in Honolulu. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise so we could sample the diversity of multiple islands in one trip. The itinerary is the greatest draw of this cruise. While the Pride of America is not the most glitzy cruise ship out there, it's clean, easy to get ... Read More
We chose this cruise so we could sample the diversity of multiple islands in one trip. The itinerary is the greatest draw of this cruise. While the Pride of America is not the most glitzy cruise ship out there, it's clean, easy to get around in, and everything was on schedule. One key factor for me was having gluten-free dining options. And that's where NCL shined. I contacted the cruise line 45 days out and they passed my dietary needs on to the restaurant management on the ship. It was recommended that I meet with the restaurant manager when I embarked, but that never happened. I was told by guest services to see the individual managers before dining in their respective restaurants. So, there's a little bit of a mixed message there. What I soon found out was the wait staff have been trained very well on how to deal with Celiac needs. If the waiter or waitress was unsure, they immediately consulted their manager -- who came to my table to talk to me about my options. We ate at three of the premium restaurants (buy the "ultimate" dining package to save $). They were quite good. We rounded out meals in the main dining rooms. I never felt unsafe with dining choices and enjoyed great meals. Our stateroom was not huge, but with the Family Balcony, it gave us a little extra room. Views from the balcony did not disappoint. Our steward was attentive and did a great job. The common areas of the ship are a little dated and showing wear, but with constant cruising, they are doing maintenance all the time. Shore excursions available from NCL and private outfitters was another high point for this cruise. Since the ship stays in port overnight at two of the ports of call, you can book early and late activities on those islands. Our tour guides were knowledgeable and kept us entertained. Note: if you take this cruise during whale watching season, you will likely see many whales. We took a boat out of Lahaina and saw two dozen whales! They came up to and under our boat. Amazing! All-in-all, we would repeat this cruise. And, now that we did this cruise, we feel ready to do a land-based vacation in our favorite spots. Read Less
1 Helpful Vote
Sail Date: February 2019
We chose the POA because it was our 25th anniversary and we wanted to visit Hawaii and it was a great way to see multiple islands. After reading some of the reviews we were a little confused by some things so I thought I'd clarify a ... Read More
We chose the POA because it was our 25th anniversary and we wanted to visit Hawaii and it was a great way to see multiple islands. After reading some of the reviews we were a little confused by some things so I thought I'd clarify a few since I couldn't find straight answers. 1 - The food in Cagney's is great for breakfast and lunch as a Suite guest. Martha (restaurant manager) has turned things around. The service and the food quality was great. 2 - Each suite is stocked daily with up to 2 (1 liter each) bottles of still or sparkling water. 3 - You pick three bottles of wine at check in that are delivered to your suite the night of departure. These bottles can be consumed in your cabin or at a restaurant or bar. 4 - A bottle of champaign is waiting in your suite at embarkation. 5 - You can pick soda to be replenished daily in your suite, up to 6 cans. This is something to consider in lieu of a soda card, however it doesn't cover any soda consumed in any of the restaurants or bars. We did the math and since most of our sodas were consumed in our Suite we didn't get the soda card. 6 - NCL has started offering a Hawaiian Unlimited beverage option, but it is $100 per person per day. Unless you're planning on consuming about 8 alcohol drinks per day it isn't necessarily worth it. I've also uploaded a walk through video of the suite since there weren't any recent videos. It can be viewed by searching youtube for "Pride of America suite 8500" Gulsen our Butler, Gene our Steward and Thomas the Concierge were absolutely amazing. Kaj the Hotel director actually performed our vow renewal and with Zoe's help from the group events group it was fantastic. Overall we had a fantastic trip. The ship is in good shape and although we didn't eat at the buffet we had good food at every restaurant we went to. The ship is smaller than many of the Caribbean ships that you may be familiar with both on NCL and other cruiselines. However, that makes it seem "less crowded". In addition, because of the size some of the amenities you would expect aren't at the same scale. For example the pool is not as large as you might expect. The entertainment isn't as "top rate" either and there aren't as many other amenities as you'd find on some of the other ships, like water slides, rollercoasters, ice skating, etc. However, because of the nature of this itinerary, ie you're at a different port every day, much of your time is spent off the ship, and very little on it. As far as dining, as I mentioned previously we didn't do the buffet, but the selection of food choices, both specialty and otherwise mean that you won't go hungry no matter how picky you are. There's a coffee bar, gelato bar, sushi bar, bakery. Granted all a la cart. There's also the cadillac diner (which is 24x7 and included), which has great milk shakes and simple "diner" fare. East Meets West and the Tepanyaki restaurants have "good" quality asian bistro food as well as a hibachi experience. The Moderno Churascarea is a great experience for those that like the brazilian steakhouse style. The Tuscan Bistro is excellent italian food. We did not eat at the french restaurant but heard positive reviews. All of the restaurants have no dress code except Liberty and the French Bistro which require close toed shoes for men and no shorts for women. Our experience with service was great from all of the crew. We never had anything less than excellent in terms of how people acted or reacted to requests. In fact, our experience was so positive we have already booked another trip, with our three college age children for spring break. We've also been advising people who are "new" to cruising that its a good intro, since you don't typically have any sea days, and it could very easily make you want to do more. In speaking with other guests who have had problems with motion sickness in the past they commented that they didn't experience it this time since we are predominantly sailing at night when its either dark outside or they're sleeping. Read Less
5 Helpful Votes
Sail Date: February 2019
We just got back from our cruise on the Pride of America last Sunday, February 24, 2019. We chose this cruise because we have been to just about all the Caribbean islands on the Royal Caribbean, Carnival and NCL ships. We thought it was ... Read More
We just got back from our cruise on the Pride of America last Sunday, February 24, 2019. We chose this cruise because we have been to just about all the Caribbean islands on the Royal Caribbean, Carnival and NCL ships. We thought it was time to see something new. We have been on everything from Royal Caribbean smallest ship in the ocean to their largest etc. I must say that the NCL Pride of America was AWESOME in every way possible. We booked our trip last summer and I did not even look at any reviews. Then I started researching port excursions about a month before the cruise and noticed there were various bad reviews on Yelp and some other review sites like Yelp. I must say that I became a bit nervous after reading these reviews. Well NCL Pride of America was amazing and so much more!!! For starters we stayed in a penthouse suite with our 2 daughters who are 13 and 16. We were greeted within 3 minutes of walking thru check in and were escorted to a private desk for an immediate check in. It was seamless. It was the fastest that we ever got on a ship ever!!! We spent some time eating at the lunch buffet and walking around the ship to see where everything was at. I just kept telling my husband how in shock I was of the negative reviews that people put on the internet about this ship. Honestly, I have never ever taken the time to write a review but I really felt like I have to in this case. So the next night at dinner at Cagneys Steakhouse I asked Martha who is in charge of Cagneys why could there possibly be so many negative reviews. She explained that it really was a shame as well! She also mentioned that the ship had a multi million dollar refurbish 3 years ago! I figured as much because I knew it is a an older ship but so many things on the ship look brand new. So basically in a nutshell the food, entertainment and service was absolutely AMAZING and I would soooo recommend anyone interested in this Hawaiian Cruise to take the cruise of a lifetime!!!!! You will NOT be disappointed!!!! Read Less
2 Helpful Votes
Sail Date: February 2019
My cousin and I had a wonderful girls vacation on the Pride of America! They only thing that could have made our trip a little better was less rain, but the crew had no control over that! The Napoli Coastline was beautiful and I would ... Read More
My cousin and I had a wonderful girls vacation on the Pride of America! They only thing that could have made our trip a little better was less rain, but the crew had no control over that! The Napoli Coastline was beautiful and I would have liked another highlight or two more like that while on the ship. The food was wonderful & accesssability to food was available nearly 24/7! They ran out of a few food items, and service was a bit slow at the Liberty restaurant, but it wasn’t a huge deal. I celebrated a birthday on the ship. I think they were uploaded to sing and bring me a cake, but they forgot. I didn’t really need it anyway and may have enjoyed a drink more than more dessert (which was readily available on the ship). They also offered me $50 off a spa treatment, but you still had to pay another $100 or so for a service. Would have been nice to just get a little free service, like nails done or hair do or something, but I guess everyone needs to make a living;). We went to a bunch of great entertaining shows and also learned how to make several different types of leis! I was also impressed with security coming off and onto the ship, although getting off the ship the last day was a bit hectic (long lines to get off and confusion as to if we took our own bags off or tagged them). The gentlemen taking care of our rooms were also fantastic and always had our room looking great! Hawaii is a beautiful part of the United States and the Pride of America was a great way to see several of Hawai’s many islands. Read Less
2 Helpful Votes
Sail Date: February 2019
My hubby and I had an amazing 7 day cruise on the Pride of America. it was a nice ship and people were very friendly. The cruise director was very fun and all that worked with Jamie were amazing. The food was amazing especially in the ... Read More
My hubby and I had an amazing 7 day cruise on the Pride of America. it was a nice ship and people were very friendly. The cruise director was very fun and all that worked with Jamie were amazing. The food was amazing especially in the Skyline Room. When we couldn't go to land we found things to do on the ship. I would recommend a cruise to anyone. It is great to have all your things in one place and not have to move around. Thank you Pride of America for a wonderful cruise. There was plenty of places to eat and when it was sunny, many places to go and sit and relax. The spa was great and the massage I had on Valentines Day - a gift from my hubby was amazing.. We went to shows each night and enjoyed the entertainment. Our cabin was very clean and the nice man who was in charge of the floor was amazing. Good time had by all. Read Less
3 Helpful Votes
Sail Date: February 2019
I chose this cruise as it was the easiest way to see the islands of Hawaii. I had read lots of negative reviews between Nov and early Jan after booking and was a bit anxious before hand but decided that I was not that bothered I would be ... Read More
I chose this cruise as it was the easiest way to see the islands of Hawaii. I had read lots of negative reviews between Nov and early Jan after booking and was a bit anxious before hand but decided that I was not that bothered I would be off the ship more than on. That did not work out, the itinary was turned upside down and we lost 2 days in Maui due to the weather. Nothing anybody can do about that. I had read a prev negative review about the cruise director Jami, unfounded, I thought she was as good as any and she was there at every corner with a big smile and welcome, even when we were leaving the ship my daughter got a hug. Prev bad reports about the staff and entertainment I also found unfounded. The waiters, servers have a tough gig, working all day, every day for months on end with a smile on their face, but do it well. The dancers and singers on stage are new and the shows on the Hollywood and Mardi Gras were good to excellent,the very beautiful and talented Danielle one of the singer/dancers was especially nice to my daughter, who is 4. Food/service in the french bistro restaurant was my favourite, Japanese restaurant was also really good and the chefs put on a good show. Wine tasting is super value for money and the guy was really good. Barwoman in the piano bar was also super nice to my daughter, not to forget the photo crew. The ships real asset is the staff. Yes the ship is older, I have cruised Azamara, Royal Caribbean, MSC x 2 Celebrity x2 and Holland America and apart from Azamara all other ships we less than 6 month old. I hated Azamara due to that ship being old and was concerned about this ships age before embarkation. Room is a room, as long as we have a balcony we are happy. Our cleaner was Presentation(her actual name) who also works hard and never without a smile and a laugh. Yes, the ship is not a fancy as other boats, but guests and staff more than compensate. My first time without a drinks package, really not worth it with NCL. Freddie the waiter at Mardi Gras also worth a mention, happy chap. If Hawaii was not as far away from home I would do the cruise again next year. Thank you Pride of America staff and a bigger thanks from my daughter Aimee, she had a ball. Only complaint would be, there should be 2 days in Kona and a day less on the north Island. Do a excursion in Hilo or it’s a quick walk round and a day on the ship. Read Less
Sail Date: February 2019
To be honest, because we wanted to see as much as we could of the other islands in Hawaii and NCL had a monopoly on the market as far as cruising went. The ship was easy to embark and disembark at every port of call. The ship and ... Read More
To be honest, because we wanted to see as much as we could of the other islands in Hawaii and NCL had a monopoly on the market as far as cruising went. The ship was easy to embark and disembark at every port of call. The ship and cabins, although older, were well maintained, clean and the service excellent in keeping it that way. The trip was excellent, staff fantastic and the entertainment on board top notch. The cruise also offered a varying selection of dining choices. Loved the idea that we were not forced to use buffet, as each evening came with an upgraded dining choice or a few restaurants with a la carte menus. The only challenging piece we experienced was with the head office and your excursion booking application. We had booked many excursions and placed the items in the shopping cart. At checkout we had selected a credit card to make our payment. The authorization went through and seemed to be no issue, until we were advised a day or two later, that our excursions would be cancelled as we had some how paid short on the invoice of $1.57. It cost us more in phone calls, aggravation and worry, since we were already in Hawaii and commenced our vacation. Very poor customer experience in consideration, that it was more than likely the NCL system that erred. I would definitely use NCL again. Read Less
1 Helpful Vote
Sail Date: February 2019
We wanted to have a chance to see the greatest number of islands without the headache of transportation. The cruise was the answer... Simply unpack once and you are shown all the sites. Food was the highlight.... and when you want ... Read More
We wanted to have a chance to see the greatest number of islands without the headache of transportation. The cruise was the answer... Simply unpack once and you are shown all the sites. Food was the highlight.... and when you want it. The open dining was a real treat in the Liberty Dining room and not treated like a bunch of cattle in a buffet. That's right real waiters and a menu. Open seating. We never had to wait. Then when was considered too habitual, not often, we went to the 50's diner for a quick snack.. Of course the buffet was still there with all the ice cream and deserts as needed !. The aft deck was a treat for viewing... especially during departure from Honolulu. Night with city scape. ooooh!! Don't miss the Na Pali Coast cruise by on the last day. The views are amazing Shops ok. but who really wants to go shopping on the ship We spent some time getting the games from the Library and going to the game room to challenge the couple we were traveling with. . Dancing available in the Pink Champaign room but limited dance floor to many different types of music. We went on 4 paid shore excursions and enjoyed every one of them. Cruise staff all VERY nice and friendly. STAY away from the margarita tasting event. BAD, BAD, BAD. Read Less
Pride of America Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 3.0 0.0

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