3 Helpful Votes
Sail Date: August 2019
We wanted to cruise the Hawaiian Islands and heard Norwegian did a great job. The staff and the food in the Skyline dining room was great. Our cabin steward, Andrew was very friendly and accommodating. We also found the rest of the staff ... Read More
We wanted to cruise the Hawaiian Islands and heard Norwegian did a great job. The staff and the food in the Skyline dining room was great. Our cabin steward, Andrew was very friendly and accommodating. We also found the rest of the staff on the ship to be very upbeat and friendly. The entertainment was one of the best compared to other cruises we have taken. The only disappointments were the cabin size and the food in the Aloha Café which was fair and often only lukewarm. The service at the pool was poor due to understaffing. We experienced this almost every time we went to the pool. The staff in guest services was excellent in answering questions and helping us with reservations. For the most part the excursions were very good, except too much time was spent at the Aquarium on the "Best of Maui" excursion. We would have liked to spend more time sightseeing. Overall, the cruise was very good! Read Less
Sail Date: July 2019
We had one night pre-cruise accommodation provided through NCL at Hilton Hawaiian Village. We had to book another night, as direct flights only arrived on the Thursday. HHV is a very expensive over priced crowded resort. As Hilton Honors ... Read More
We had one night pre-cruise accommodation provided through NCL at Hilton Hawaiian Village. We had to book another night, as direct flights only arrived on the Thursday. HHV is a very expensive over priced crowded resort. As Hilton Honors gold, we were supposed to get free breakfast, but at this resort it was $10 each credit, which barely bought a coffee. They only gave it to us for our paid night - not the night booked through NCL. I had tried emailing the resort prior to connecting the two bookings, but received no response on numerous attempts. It took a long time at reception to connect the bookings. They eventually put us in the same room for both nights after a lot of computer tapping. We had booked a partial ocean view - a distant view if you were on the balcony. We also had a distant view of the rooftop luau on the Thursday night. Though entitled to an upgrade, we ended up with the same room for the two nights. Considering we booked a 2 bedroom suite for 4 people on the cruise, it seemed inadequate that we only had one room with 2 double beds - not really enough space for 4 people. The resort is a very busy place. Everything was extra, including beach lounges and non-motorised activities, despite the fact we paid a "resort fee". We thought we would have an excellent view of the fireworks, being at the actual resort, but there are sooo many people there, it was very hard to find a good vantage point. Post cruise we stayed in central Waikiki with beachfront views for a far better price! We were pre-booked on the free ship shuttle with no choice of departure time. We asked to be earlier than our allocated time but were told that would only be possible if there were cancellations. We did end up leaving early, by going down and seeing what was available. I am not sure why they don't let people select their departure time. Things improved dramatically on arrival at the ship. As suite guests, we were accompanied to the special check in lounge and the process was very seamless. We didn't have a chance to have the provided morning tea as the ship was ready to board. We were escorted straight to Cagney's for lunch. The menu was as I remembered it - very nice food and service. We ate breakfast there every morning and lunch there when we were on the ship (not often). We had pre-booked some of our dinner bookings, but not necessarily for the right times and numbers. We gave our wish list to our butler, who managed to sort them all to the same times. We ate at Teppanyaki (excellent), Le Bistro/Jefferson's (excellent) and Moderno (OK) as we had platinum vouchers and the 3 meal dining package to combine. We tried East meets West, but preferred the main dining room for our other nights. Overall the food was excellent and the service was fine. Do check your charges, as they recorded them against the incorrect person e.g. photos, meal charges on several occasions. Day 1 - After lunch, we took a walk to downtown Honolulu which was a waste of time. Not much open or happening. Day 2 - Maui. We hired a car from Hertz. There was supposed to be a shuttle, but we did not see one after waiting a while. We tried to ring the depot at the Maui Beach hotel, but it was constantly busy. In the end, we walked there which was about 15 minutes. It took forever to actually get the car. We drove up to the Iao Valley and took the short uphill climb to the needle. We couldn't get a park in the $5 carpark, so walked from a roadside park. After that we went to Lahaina, paying $5 to park for the day. We walked along the foreshore to the Banyan tree, had lunch, shopped at the outlets and had a look around.We stopped at a beach for a swim and some turtles joined us. Day 3 - Maui - NCL Molokini crater & turtle snorkel. If you are prone to sea sickness on mid-size boats, be prepared. The snorkelling was OK if you could get away from the mob of people, a lot who could barely swim! At the second stop, I managed to have a great view of a turtle, but there were not a lot there for the number of people. Day 4 - Hilo - We had been to the Volcanoes National Park, so we chose the NCL Waterfall & Kayak excursion. There was some confusion - NCL told us we wouldn't swim at all. The tour guide told us we would be in the water a lot! We paddled out in the sea, rode the waves in and then paddled up a creek to a waterfall where you could climb up and jump in the water. Excellent day out. Day 5 - Kona. Tender port. We walked around the town. Visited the markets, but very hot there. Walked up to the brewery and tried a few without doing the tour. Again, very hot there, so headed for a cooler spot on the waterfront. (Last time we did the cruise, we did the Zodiac snorkel at this port - excellent.) Day 6 - Kauai. We hired a car from Hertz. What a contrasting experience. Shuttles were frequent and we walked in, were told our keys were in the car, the car park number and we were on our way! We drove north, stopping at Wailua falls, Opaeka'a falls, Hanalei and some of the other beaches across the northern and eastern coast. (We went to the canyon last time). Day 7 - Kauai - Beach day at the nearby resort in the morning followed by Napali Coast in the afternoon. Good views and plenty of time to see the coast. We had one suite party which only went for half an hour. No beer served! Only sparkling wine. The latitudes function was the same, they roped off part of the back bar. We only made it to some of the shows which were pleasant enough. There was a not a lot on offer for day time activities - they assume everyone is off the ship. We didn't see any cruise staff. We played shuffleboard one afternoon, but had to wait as only one set of equipment. Disembarkation was busy but easy enough. Read Less
3 Helpful Votes
Sail Date: July 2019
We chose this cruise because we didn’t want to spend a lot of our time on the seas, but did want a “taste” of all the islands. Our originating flight was delayed, and we missed our connecting flight from LA to Honolulu. We had minor ... Read More
We chose this cruise because we didn’t want to spend a lot of our time on the seas, but did want a “taste” of all the islands. Our originating flight was delayed, and we missed our connecting flight from LA to Honolulu. We had minor difficulty getting the transportation from the airport to the ship. It would have been nice to have an emergency telephone number to call. We caught a later flight out of LA, and made it to the ship 30 minutes before sailing. By the way the flights were all booked thru NCL. Enjoyed our balcony cabin very much, for us it was well worth the cost, to order breakfast munchies and watch the ship being docked in port, as well as scenic views of the islands. Loved the fact that the staff was mostly American, and liked that they shared their hometowns with us. We went on excursions almost everyday, and enjoyed especially the ones with Darin in Maui. We also went to most of the shows, and they well all top rate for cruise entertainment. One of our fellow travelers had difficulties walking long distances and that walk thru the terminals at Maui was hard for her, it would have helped to have a wheelchair available. Lastly we extended our stay in Honolulu, to have time to see Pearl Harbor, at the Hilton, it would have been nice for a representative to accompany our group to the check in desk. The bus drop off is a long hot walk from the check in. And it would have helped if a wheelchair was there to assist her. All in all I gave our once in our lifetime trip a 4 stars rating. Read Less
2 Helpful Votes
Sail Date: July 2019
The cruise was a wonderful way to see multiple Hawaiian islands without having to pack and unpack and change hotels multiple times. The food was good and the service was excellent. Our balcony cabin for three was too tight. Even with two ... Read More
The cruise was a wonderful way to see multiple Hawaiian islands without having to pack and unpack and change hotels multiple times. The food was good and the service was excellent. Our balcony cabin for three was too tight. Even with two people it would have been too tight because the space to walk between the foot of the bed and the wall was too narrow. An additional 18” would have made a huge difference Luckily you spend most of your time off of the boat. The staff and activities were fine. The boat is attractive and clean. The entertainment was ok. The shore excursions were expensive-especially since we were x3. We opted to rent cars in most ports of call and see the sights. That worked out well. The rental car places were either close to port or provided a shuttle. We had NCL book our flights and a 2 day extension at Hilton Hawaiian Village. This was a mistake. The airfare was no lower than what I could have booked, but it was convenient and I wanted to make sure it coordinated well with embarkation. Even though the seats were paid for months in advance and were not basic economy or discount seats, our flight to Hawaii was very disappointing. The airline said that the seats purchased by the airline could not be assigned until we checked in, but that they would be good seats—this was not the case. They were literally assigned 15 minutes before we boarded and were in the last row and did not recline. This is not acceptable for a long trip like a flight to Hawaii. Our day started at 1:00am in East Texas. We drove to Dallas and caught our 6:00am flight to LAX still with unassigned seats for our LAX to HNL flight. It was frustrating not knowing if we were going to have seats or not when we arrived in LAX. What we were charged for the Hilton in HNL was more than I could have booked it for myself. I would suggest getting your own plane tickets and your own hotel if you are extending your stay. Read Less
4 Helpful Votes
Sail Date: July 2019
This was the one cruise line that visited the islands we wanted to see. It offered a good itinerary for Oahu, Maui, the Big Island and Kauai. Our cabin was small, but it had a balcony and a comfy king sized bed. The shower and bathroom ... Read More
This was the one cruise line that visited the islands we wanted to see. It offered a good itinerary for Oahu, Maui, the Big Island and Kauai. Our cabin was small, but it had a balcony and a comfy king sized bed. The shower and bathroom were tiny. The room steward for us (no.8656) kept the room immaculate. Early on, the shower drain plugged up flooding the bathroom floor and it took 2 calls to guest services for them to send someone. Next time we'll page the room steward directly! As we all know the cruise ships have upped the price for excursions so we bypassed most, renting a car ourselves, which was easily done. They do nickle and dime you, any other coffee other than decaf. or regular were a separate charge for instance. Our cruise included free transportation from the west coast, but think twice before using it. That section was horrible to get a hold of and scheduled us for a connecting flight starting at 5:30 am. The food was quite good, usually, although the buffet selections cooled off too quickly for those who like their food hot. Some of the staff in charge of certain stations lacked the knowledge of what ingredients they were serving, too. A more polished team took care of the main restaurants. Our one special night out at the French bistro was disappointing. Not enough staff led to very slow, inattentive service. They were trying to serve us a dessert after we wanted the check. Read Less
3 Helpful Votes
Sail Date: July 2019
Cruise was so fun, we mostly ate in the buffet but skyline Restaurant was nice also. Food was good but I’ve had better on other ships. No steak and lobster night here. We did have a small problem with the toilets not flushing for a time ... Read More
Cruise was so fun, we mostly ate in the buffet but skyline Restaurant was nice also. Food was good but I’ve had better on other ships. No steak and lobster night here. We did have a small problem with the toilets not flushing for a time but they fixed it quickly and it never interfered with our plans. We saw several shows These Guys Worldwide were there from Vegas and were really good. Also saw the “adult” comedian he was pretty funny. Also spent several nights in the “Pink Champagne Bar” the guy on piano did several tributes throughout the cruise and was very good. Most shore stops we rented a car and drove ourselves around islands, much more economical and you see a lot more stuff then on excursions. The only sort of downside was that we were told many times by their booking people that we would get a $50 credit per excursion and it turned out it was per port. But what is $50 when you’ve already spent this much on a cruise. Read Less
4 Helpful Votes
Sail Date: July 2019
I have rated our overall experience on NCL “Good”. The itinerary was Amazing!! This is the only way to visit all of the Hawaiian Islands. We are frequent experienced cruisers with Royal Caribbean, Disney & Carnival. This was our ... Read More
I have rated our overall experience on NCL “Good”. The itinerary was Amazing!! This is the only way to visit all of the Hawaiian Islands. We are frequent experienced cruisers with Royal Caribbean, Disney & Carnival. This was our 1st time cruising with NCL. Initial greetings for passengers were great at embarkation but throughout the cruise, some of the ships staff never smiled or greeted passengers passing by on the ship. They seem as if they weren’t happy. Cabin: Our balcony stateroom had sawdust on the balcony rail & floor. I actually thought it was termites. Definitely was not impressed. Renovations are definitely needed. Our cabin attendant was very nice but did not know our names. We’ve sailed in the past with RCCL, Disney & Carnival and the cabin attendants made sure that they knew our names and gave us business cards so that we remembered their names which makes it very personable. Cabin toilets: At port one day our toilet was not flushing. Guest Services said that we would have to go down to Deck 5 to use the restroom. Really!! At least announce the suspension of the toilet system on the over head system so that we are not Blindsided. After calling to complain, our toilets flushed eventually. Shaking my head. Aloha Cafe: Breakfast & Lunch was good. Dinner not a lot of options. I must say that Lunch was always better than Dinner. Aloha Cafe Dining area: a white male staff was heard saying “this is very stressful” while picking up plates & utensils. He repeated it several times. Staff in that area did not smile or asked if anyone needed anything or passed out juices like on RCCL, Disney or Carnival. There was one young lady Salyrica Wilson that was very nice & greeted us with a smile everyday. There were 2 other young ladies that had a great personality that we met our last lunch day. Main Dining Skyline & French Restaurants: Very slow service. Our waiters & servers did not interact with the kids but to give them crayons & coloring menus. Unlike RCCL, Disney & Carnival, there were tricks & interaction with the kids. T : Was Amazing! Our Japanese cook was fun & entertaining for our dinner party of 9 on our last night. It was an awesome surprise to see him our last morning in the Aloha Cafe. He made excellent omelettes. Entertainment: The cruise entertainment director was very dry & boring, especially when she said “and Aloha!” Very Boring!! She wasn’t exciting at all. No music Read Less
4 Helpful Votes
Sail Date: July 2019
We chose this ship because of its location. We have been on 6 cruises with another line and consider ourselves fully happy with it, BUT for our 25th anniversary we wanted to visit our only remaining state and only NCL does Hawaii on a ... Read More
We chose this ship because of its location. We have been on 6 cruises with another line and consider ourselves fully happy with it, BUT for our 25th anniversary we wanted to visit our only remaining state and only NCL does Hawaii on a regular basis and only NCL does only Hawaii on a 7 night cruise. The best way to describe our trip is to say we were very pleased with the itinerary and we were satisfied with the ship. To be honest we will not be changing lines, but will return to our "home", but we do not in any way regret taking this cruise. As a history buff I appreciated the American theme and found many parts of the ship's public areas attractive. The embarkation went very smoothly and the terminal in Honolulu was as nice as we have encountered. We enjoyed our first meal in the Aloha Cafe and then easily found our stateroom. Our attendant, Dio, warmly greeted us and he proved to be an excellent steward throughout our journey. Our cabin was very similar to what we have come to expect on other ships. This was our first time experiencing Freestyle Dining. We are sure it works for many, but truthfully we like being assigned a table and a regular dining time as it has always allowed us to become friends with head waiters, waiters/waitresses and the assistants. We tried the Liberty and Skyline for dinner as well as three of the "specialty" ones. We ate breakfast in the Skyline each day and for lunch did the Aloha Cafe and Cadillac Diner. Breakfast was good every day and Hamilton--who we had 3 mornings--was quite good as a waiter. We highly recommend Jefferson's Bistro if one likes French cuisine, but would pass on Moderno, which we really did not enjoy and on Teppanyaki which was good, but not as good as what we have in our own county. We did like our milkshakes at Cadillac and the burgers and we loved the decor. We found the Aloha to be inconsistent in quality which is something we have not experienced in similar venues on our other ships. It is also only fair to say we felt that some crew members in the dining places did not enjoy their jobs. Even if the job is not fun, we have never seen this on other ships. One would hope they could at least "fake it". We are not difficult to wait on as we try to be patient and polite realizing that service is a challenging job. We were very pleased with the entertainment. The production shows were very good. The vocal group (These Guys Worldwide) and duo (Toby Beau) were great. The magician was funny and "magical" and the comedian was quite good at his family show. We did not attend his "adult" show as we do not appreciate that sort of comedy. We liked every port and all the shore excursions we did. Every driver/guide we had was professional and engaging and all modes of transportation afforded were good and clean. We had no problems getting ashore whether pierside or tendering and felt this part of our trip was well handled by the ship in every way. IF you are looking to visit Hawaii and see more than one island, we would recommend Pride of America as a way to get a lot for your dollar and as a way to travel between the islands much more easily than flying between them--unless you like airports (even Honolulu is not a world class one) and security lines and dealing with baggage... Read Less
Sail Date: June 2019
There is definitely something to be said for doing the same route throughout the year. We chose this cruise because it was the only cruise line that circled the Hawaiian Islands in the summer, when the kids were out of school. Very well ... Read More
There is definitely something to be said for doing the same route throughout the year. We chose this cruise because it was the only cruise line that circled the Hawaiian Islands in the summer, when the kids were out of school. Very well organized. You're at port every day. Felt safe...much more so than when traveling out of the country. Our Spring cell phones charged local rates on land, but needed to have the ship's wifi service on the boat. Food was excellent. We did both sit-down and buffet. Kids (10, 11, 13) loved the kids and teen club and looked forward to it every evening. Excellent choice of excursions; was very happy with being able to experience the different islands, climate, and culture; engaged and knowledgeable tour guides. Fitness center was great; clean, spacious, well stocked with equipment; we went nearly every day of the cruise. Great value: flights across the country and then half way across the Pacific, four islands, excursions at every port, twice daily cabin service, kids' clubs, delicious food of a wide variety...would not have been realistically affordable any other way for a family of 5. Read Less
6 Helpful Votes
Sail Date: June 2019
We have 40+ cruises, mostly on Carnival. We wanted to see the most Hawaii islands possible in 7 days. This could only be done on NCL. We sailed NCL about 14 years ago and it was a disappointing experience mostly with dining. So, we were ... Read More
We have 40+ cruises, mostly on Carnival. We wanted to see the most Hawaii islands possible in 7 days. This could only be done on NCL. We sailed NCL about 14 years ago and it was a disappointing experience mostly with dining. So, we were reluctant to sail on NCL again. Many on the current reviews are not good, so that didn't help. We flew into Honolulu a day early to sight see and guarantee we do miss the ship. I recommend this because our flight was delayed and we missed a connection. So we did a 3hr south shore tour and watched Fireworks on Waikiki beach( Every Friday Night they have a show ). Look it up. Saturday we were able to get on the ship at 11am, if your a latitudes member, get in the fast lane. First thing you need to do is setup you dining reservations for the week. NCL had a system glitch that erased ours. Monday Night is dress up night. About 40% of the people dress up. Tuesday night is dress up in white night for the White Hot Party. Back to Saturday! Have lunch in the Main dining room, you will be impressed with the menu. Our room wasn't ready, but they allowed us to leave our backpack and wine in the room. Did you know, you can bring as many bottles of wine on board as you like but they charge $15 per bottle at check in. Don't pack in your checked bags. It's cheaper than buying on board for $40min. You can bring your wine to dinner and they will serve it. Since the ship leaves at 7pm, we decided to go to China Town, and Aloha Stadium Swap meet. The Taxi was cheaper than Uber! They both closed 3pm, so we didn't have much time. Really good deals at both. We spent hours at the swap-meet rebuying all our souvenirs. Walmart has a lot of souvenirs but the swap meet was much cheaper. Make sure you're on deck when you're leaving at night, it's beautiful. The first night we ate at the Steak House which was very good and too much food. During the cruise, we ate at 3 different pay restaurants. The Brazillian Steak house was Awesome. Teppanyaki was awsome with a great show. East Meets West was very good too. I was also happy with all the food in the Main Dining rooms (Skyline and Liberty). NCL have really stepped their food game up. The 24 hour Cadilac diner was also very good. If you didn't know, this is an American based ship that never leaves the the US, so there's No Casino. and they must hire mostly if not all american staff. So, it is very different from most cruise ships. All of the restaurant staff were very nice and helpful. The cabin stewart could use some inprovement. I along with another cabin requested ice every evening, and that seemed to be a problem. The last night, no turn down service , no ice, and no extra tip! All shore excursions average $100+ per person in each port It was 9 adults and 4 teens in our group, so we rented a cars in every port and self toured with the Shaka App. Awesome way to see the island on your own time. Good prices for cars: DiscountHawaiiCarRental.com, CostcoTravel.com, Priceline.com. No credit card needed to hold cars. Most of the rental car companies are slow moving so, you can get your car faster if your a member. Avis and Budget has quick service where you can pickup your car quicker. Make sure you call and add your member number to your reservation, you will thank me later. You can't add the number many times when you book thru a second party, so call. Many people have the question about parking rental cars overnight at Maui and Kauai. In Maui, I was tould I could pay for airport parking and the shuttle will bring me back and forth. I decided to rent 2 different cars for the 2 days. I turned the car in each night. If you're driving to Hana, don't rent a full size SUV, the winding road can get tight in many places. I had a Jeep and it was just right. In Kauai there is overnight parking outside the port. Free parking is limited (about 20 spaces street side) this is good if you need to go to the ship for a couple of hours and go back out to a Luau (15min walk). They have overnight cruise passenger parking at the Arbor Mall for $20 (30min walk), plenty of parking available. We drove to Smith's Luau (15min). We're not big eaters so we purchased tickets to see the show only for $15. Awesome show. Get there early to enjoy the gardens and get good seats at stage before the buffet ends. Day 2 in Kauai too short to rent a car. We took advantage of all the free shuttles availible to 3 different mall, Walmart, beach, etc. There's a little beach behind the Arbor mall. You can take the shuttle there. There's also a free tour trolly that has many different stops. We were so busy and tired everyday that we didn't catch any shows on the ship, so I can't comment on any. I saw the advertisements. They had 2 different broadway shows, a magician, and a comedian. There were probably others that I missed to. Our dinner always conflicted with the shows. The show times were always 7:30 and 9:00. It was a late night adult comedy show one night about 10:15. After dinner every night there was Karoke, Piano Bar/lounge. The nightclub was open everynight with a theme Toga night, white hot party, 70's, 80's, 90's, etc. All the performers and staff are in the nightclub everynight putting on a show on the dance floor. The first night it was a live band with several different singers. The other nights they have various activities on the dance floor to motivate you to dance. At 11:00, the staff misteriously disappears and you are left with the DJ. He dosen't take requests, so don't even try. The few that are there, slowly begin to leave. I rarely seen anyone dancing after the staff left. The nightclub closes at 12:00. The Piano bar closes at 12:00 . The ship is a ghost town at 12:01. Good time to go to the 24hr diner. Food pretty good. I overdosed on the Buffalo wings. Wake up early, and eat breakfast in the main dining room, it's so much better than the buffet. There are many different restaurants, cafes, bars, and areas of the ship I didn't get to visit. I think I needed a sea day to catch up. I hope I covered everything. Debarkation was smooth and easy. I flight didn't leave until 11:30pm. We booked a room so we would have somewhere to store our luggage and freshen up before our flight. We went back to Aloha Stadium Swap meet and Pearl Harbor Museum (Awesome must see). Read Less
1 Helpful Vote
Sail Date: June 2019
Pride of America june 29, 2019 We booked the POA for our 35th wedding anniversary. We’re Avid cruisers, have been on NCL cruises many times and the POA three times before this. Once with our children, then again for our 20 and 25th. ... Read More
Pride of America june 29, 2019 We booked the POA for our 35th wedding anniversary. We’re Avid cruisers, have been on NCL cruises many times and the POA three times before this. Once with our children, then again for our 20 and 25th. We always combine it with a stay on Oahu to make it a two week stay. We took a Lyft from our hotel to the Port, got in line, checked our bags then got in the long security line. Even though it was long it went fast and we were checked into the ship, received our key cards and walked on the ship, we were eating lunch in Skyline (one of the free restaurants and open for lunch) by 1230. Very easy process. You can also go to the buffet on boarding day but we were hot and tired and needed to sit down, it was perfect. This is an older smaller ship of NCL and needs refurbishing. There is a lot of wear and tear and rust showing everywhere, I would say the worst is in the public bathrooms. Many times over the week more than one stall in women's and men’s areas would be shut down. Sometimes it was easier to run to our cabin then to find an open public bathroom. We also noticed they weren’t kept up well. Sometimes no toilet paper or hand towels, water on the floor and paper everywhere. The first few days we only saw one worker ever in the public bathrooms. She seemed overworked. The main pool bath seemed never cleaned until the last day. We had a midship cabin on deck 10, it was the perfect location. Very easy to reach the buffet area for coffee in the morning, and get to all the activities by the pool. A short run downstairs to the fun and restaurants. The cabin itself seemed quite small, very tight space to walk bed, limited storage space for clothing. One small closet with some built in shelves. A few other drawers in the desk and next to the closet. For the two of us we felt limited in where to put our things for a week. The room supposedly held three with the fold out sofa, if we had three it would have been overcrowded and we would not have reached our balcony without climbing over the sofa bed. The balcony was small with two chairs, two foot stools and a small table. It was fine for us and we loved that it was covered so even in rain we didn’t get wet. We used it a lot in the morning for coffee and the evening to watch the ocean and stars. Quite relaxing. The bathroom was tinier still and even though we are not large people, the shower stall gave me anxiety as I couldn’t turn i it well (I’m 5’2”, 120lbs). I could barely move in there! There are body wash and shampoo/conditioner mix provided in shower and liquid hand soap in the sink area. I was happy to find a few small shelves behind one mirror as the space was so limited I wasn’t sure were my toiletries would go. It worked out fine with some juggling. There is a small fridge, a safe and a desk area that holds a fairly decent hairdryer. Lighting was well done and we had lights bedside for reading. There is a tiny flat screen tv, for us with weaker eyes, we couldn’t read the screen well. We didn’t really spend too much time watching tv. There are two main restaurants, skyline and liberty that are included in your cruise, Liberty is slightly fancier and has a more strict dress code, but we liked Skyline so never made it upstairs. We did eat in Cargneys (steak) once and enjoyed it, and ate twice (once for breakfast once for lunch) in Cadillac which is open 24 hours. It has great burgers!! We ordered coffee from room service two mornings and found out that the last morning they will deliver a continental breakfast if you put out your tag. That was quite convenient. We did the buffet most mornings for breakfast and really enjoyed the area outside with covered seating. It was very relaxing We enjoyed the freestyle cruising and liked that no one minded if we showed up for dinner or came early or later, it added to the relaxed feeling. We attended two shows, one was the second night and it was not tour Liking. The second was a group of singers that did an excellent job. They also performed by the pool one day and we enjoyed them both times. The main pool consists of two pools, one larger one and one smaller “sitting pool”. We spent a lot of our time there and even though there is an adult pool, it is right with the smoking area and at the end of the ship and did not have the entertainment we enjoyed at the main pool so we never went back to the adult area. We never felt overcrowded and usually could find seats nearby the pool. We always found loungers somewhere and were quite happy with both the bar service and the music. We also enjoyed the little cabanas on deck 12 that overlooked the ocean and had two loungers. Many times we’d go up there in the evening and star gaze and relax. Staff: we found the restaurant staff and the bar staff to be awesome. They were friendly, helpful and did not skimp on alcohol. We had the drink package and they were always happy to refill us, in fact the bar staff would remember us and ask if we wanted our usual drinks. We really enjoyed talking to them and got to know quite a few of them at the pool bar and the staff in Skyline. All of them quite efficient and personable. Our cabin steward was wonderful, he ran over to speak with us day 1, asked if we had any requests, then proceeded to keep our cabin clean and tidy without ever being in the way. He was very respectful and always smiled and said hello. We would turn our message to “make up cabin” when we left and it was clean when we returned. The one thing we noticed was even though the regular staff was fun and friendly, most of the officers wouldn’t even nod or say hello. We actually spoke to only two of them although we would see them in the halls and walking through the areas, they would avoid eye contact and look away which we found strange, the two we met actually would seek us out (one was the head of beverages) and one was the head of Skyline) and both of them would go out of their way to talk with us and chat for quite a while. I wish more officers would have done this as we enjoyed their stories and their conversations. A smile and nod go a long way to making you feel more comfortable. Our last day we were encouraged to go downstairs and collect what tag corresponded to what time we wanted to disembark, 9am was the latest. We had transfers directly to the airport and picked the 9am slot. There were two lines to disembark and even though they were quite long, it didn’t take more then 15 mins to disembark, we then grabbed our bags and walked to our waiting transfer. We were at the airport about half hour later. It was all very easy and civilized. To recap our cruise, we enjoyed ourselves, were able to relax and never felt crowded in any area. We would go back in POA in a minute and hope NCL takes the time to get it freshened up so we can enjoy our 40th on her!! Read Less
10 Helpful Votes
Sail Date: June 2019
This was our first time to the Hawaiian islands and 3rd cruise overall. First time with Norwegian. The destination is amazing, all the islands have their own unique characteristics. You leave port in Oahu around 7:00 pm. You are able ... Read More
This was our first time to the Hawaiian islands and 3rd cruise overall. First time with Norwegian. The destination is amazing, all the islands have their own unique characteristics. You leave port in Oahu around 7:00 pm. You are able to board the ship early in the day, so bring a bathing suit and/or change of clothes to enjoy the ship until your cabin is ready. Our cabin was ready around 2:30, but the luggage was trailing a couple of hours,. Since the destination is so amazing, the ship (as compared to others) may not be as great as some would hope. We had no problems with the ship. Super clean. Always someone cleaning or painting somewhere, but not disruptive. A lot of sitting areas, restaurants,bars and shops. Our balcony cabin was doable for 2 people. Well maintained and very clean. Our steward Randy was very attentive and cleaned twice per day, Mini bar was helpful in that we used it to store drinks for the evening. (The mini bar contents are not included with any package). Security safe provided in Cabin. Hair dryer / shampoo / body wash provided. Dining was just average for us. Applebee's/ Denny's may be a good comparison. A few main restaurants and large/small buffets. Several "specialty" options for an extra charge. We did not try those. A lot of live entertainment on the pool deck and in the bars. Some shows each night, comedy / broadway type. We did not go to any. Clubs/activities for both teens and younger children.Video arcade at $1.65 per game. There is a Hawaiian liaison on board to give you some info each day which was helpful. Book early for your excursions, but consider doing it outside of the cruise. Better options on trip adviser that were not offered thru the cruise..less expensive as well. The guides are familiar with the cruise itinerary and will plan around the timing. Rental cars ARE NOT allowed to be overnight at the ports. We spent a lot of time going back and forth to various airports for rentals. Found out too late that Enterprise has an agreement with a hotel for overnight parking...$20 per night, but it would have saved a taxi/uber to the airport and a lot of time. Check with your rental company if you choose to rent a car. Bring a small collapsible cooler if able. You can bring food/snacks from the ship for your time off the ship. We spent A LOT of money on lunches and drinks at the different ports. Kauai - Back County Tubing adventure was something I wish we could have done. Found on trip adviser but fully booked 2 months in advance. Shaka Guide is a self guided tour app you can download for minimal price. Download it while you have wifi, it works offline via GPS locator. It was awesome and we used it for the "road to Hana" and Volcanoes National Park. Would highly recommend that! Passport for Pearl Harbor was great. We bought that online and did on our own, you really need a full day to see all the sights. It's tempting, but dont take any black sand or Lava rocks. Illegal and possibly bad luck......why chance it! Disembarking was a breeze. Off the ship and had our luggage by 8:15 am. You choose when you want to leave. Overall a great way to see the islands!!! Read Less
7 Helpful Votes
Sail Date: June 2019
Best way to see Hawaii. Pride of America is a floating hotel. Wake up and discover a new island...get back onboard by 5:00 PM and sail to the next. You do stay over a night in Maui and Kauai. Plan your excursions well in advance as the ... Read More
Best way to see Hawaii. Pride of America is a floating hotel. Wake up and discover a new island...get back onboard by 5:00 PM and sail to the next. You do stay over a night in Maui and Kauai. Plan your excursions well in advance as the best ones sell out. My wife and I have 3 boys (8, 14, 18) and the food is perfect for us...you can eat quick and get off the boat and explore. They have fine dining that you can pay extra for, but not sure if it’s worth the money as we never did it. Not a ton of stuff to do on the boat, but that’s not why you’d take this cruise. They do a nice job at night with comedians, singers, magicians, etc. Boat is probably due for some makeover as the pool area is a bit dated, but you are not on this cruise to sit in the pool. Read Less
1 Helpful Vote
Sail Date: June 2019
Coffee is disappointing outside of the main restaurant. In the buffet it is instant coffee which I would understand if this wasn't a semi-luxury cruise. You can buy espresso's for a reasonable price but the wait is normally ... Read More
Coffee is disappointing outside of the main restaurant. In the buffet it is instant coffee which I would understand if this wasn't a semi-luxury cruise. You can buy espresso's for a reasonable price but the wait is normally long. Good food. Including buffet. Not as good as celebrity but better than Viking ocean. I found that there wasn't enough food 3pm to 6pm but you could find in four different places. the kitchens were very responsive to diary free vegetarian travelling with us.. The snow-freeze icecream machine is normally open in buffet to help yourself to. Very very easy to get drinks. Even though we were on a drinks package, the (free) drinks are everywhere. Good service of drinks everywhere (is this because the tip is automatically charged even for those of beverage package)? The last afternoon of the cruise is 'at sea' and they create a really fun semi-party atmosphere. Although everyone is on the ship, there are still seats available in most places (except in the shade directly next to the pool). The buffet is especially nice that lunchtime and there is also a very nice BBQ next to the pool. Entertainment was very well done. Most nights there was something for everyone. In an average night there were approx ten events to choose from. Coped with our room. Surprisingly we managed to pack everything away. The shower with curtain wasn't as bad as we thought it would be. I did hear neighbors' toilet flushes most of the night. There are lots of places to sit in Sunshine on ship. A lot more seats than our celebrity cruise. I have walked past the pool at 9pm and pool was still open with many people still enjoying themselves. Port talks we're worth going to. Very interesting and entertaining. But for Kona, unfortunately the shopping ambassador came along only talked about the 4 shops that were paid. We went to some of the shops advertised in their daily mailer and some of these shops were a waste of time. The port talks are also on a bit late ie 8am. There are terrible port maps given out on ship. The wifi is expensive and difficult to log out. Read Less
10 Helpful Votes
Sail Date: June 2019
Cabin 8502 Balcony : Family of 10: 5 teens and 5 adults in 5 cabins: This was our 15 th cruise first time on NCL Good: Loved the balcony (very spacious had 8 adults on it to view as we sailed Na Pali coast. originally booked ... Read More
Cabin 8502 Balcony : Family of 10: 5 teens and 5 adults in 5 cabins: This was our 15 th cruise first time on NCL Good: Loved the balcony (very spacious had 8 adults on it to view as we sailed Na Pali coast. originally booked interior cabin, Bid $100 pp and got balcony Great hair dryer - no need to bring your own on this trip Refrigerator in room - always nice No casino on ship/ no smoking The food in the skyline and Liberty rest and aloha café was better than most other cruises we have been on (especially loved the Shrimp and crab cakes appetizer night 1) Love not having to dress up for the Skyline Rest for dinner- Freestyle dinning Great way to see Hawaii The photo people did not hound you or force you to take pics Room had a small sofa in it - very nice! interior rooms did not have this Good value as it would have cost much more to see all islands and pay for food on our own Fresh Floral Lei's at check in - nice Bad: No electrical outlet next to bed bring ext cord if using CPAP The web site is bad, and our travel rep Earl did not return calls Great price booking air w/ ship but I would not do it again awful flight seats and times The older man checking us in was crazy slow and just generally clueless - bad start The hostess at the Skyline Rest was obnoxious and rude. He could not get our reservations straight despite being booked ahead of sailing (party of 10) The shower is hand held which is great but the water pressure was very weak Service in the restaurants and the Cadillac dinner was SUPER SLOW - no reason for this! Poor excursion options - we booked cars on each island instead Cabin was not very clean (dusty) and missing pool towels. The steward never replaced/refreshed pool towels and bed sheets were not changed daily (yes I can tell) Bathrooms and showers are ridiculously small Customer service was generally poor with a few exceptions (grp sales lady was great) Entertainment was not so great - comedian Chris Bliss was good night 1 awful night 2 What we did: Maui: Road to Hana in our rental car (get CD for the narration)- Book far in advance for larger vehicles Maui day 2 - surfing lesson with Hawaiian paddle sports for kids, Laheina to see the largest Banyon Tree - nice town to window shop Hilo: Volcano National Park (rental car) - worth doing Swim /snorkeling Kona: Drove to Maunea Kea (too far and lame - skip ) Amazing coffee: stop at a local coffee shop (We went to Kona Coffee in shopping plaza) Kauai: Waiemea Canyon - amazing Spouting Horn Poipou - amazing Coffee plantation - worth the stop - free walking tour, and free samples Kauai Day 2: Swim at Marriot beach walking distance from ship Get shave ICE at some point while you are in port - Sooo Good Honolulu: Pearl Harbor tour Must do!, Went to Diamond head to hike but at 8:30 parking lot was full, went to Waikiki beach - go early less crowds, walked around North Shore - nice surf shop Read Less
4 Helpful Votes
Sail Date: June 2019
We chose this cruise because we were visiting Oahu anyway and wanted to see more of the islands. The Pride is the only one that tours the islands of Hawaii without a major ocean crossing. Our cabin was very comfortable with a king size ... Read More
We chose this cruise because we were visiting Oahu anyway and wanted to see more of the islands. The Pride is the only one that tours the islands of Hawaii without a major ocean crossing. Our cabin was very comfortable with a king size bed and enough storage. The balcony was on the small side but had a railing with steel bars that made it easy to see thru when seated. Other ships sometimes have solid steel plates that prevent you from seeing the water when seated. Overall the dining experience was good. The selection at the buffet was good albeit very unusual at times (I've never seen carved duck at a buffet before). The main dining room food and service was excellent. We ate at two of the specialty restaurants, Cagney's is a traditional steakhouse and Moderno is a Brazilian style steakhouse. At Cagney's both my wife and I had steaks that were very tough. A complaint to the manager got us some chocolate covered strawberries delivered to our stateroom. Moderno is an experience worth having in itself. The food was also excellent. Of the two, Moderno is the best choice. We do not travel with children but it didn't appear that there were many activities for kids. The pools were basic and there were no slides or other kid friendly attractions that I could find. Read Less
13 Helpful Votes
Sail Date: June 2019
Hello! I thought I'd write a brief review of our POA sailing this last week. This is our fourth cruise, with prior cruises being on Carnival and NCL in a Haven room. This is the first cruise we have taken as a family of 4, along ... Read More
Hello! I thought I'd write a brief review of our POA sailing this last week. This is our fourth cruise, with prior cruises being on Carnival and NCL in a Haven room. This is the first cruise we have taken as a family of 4, along with my parents. Kids are 5 and 7, and grandparents are 72. We flew in and spent a few days prior to the cruise in Oahu. I highly recommend this. We could have easily spent a week in Oahu. We did Pearl Harbor, and spent a day on the North Shore. There we did a Shark Swim with Hawaiian Shark Encounters (fantastic, and not as scary as you may think, though take dramamine before you go) and we went to the Polynesian Cultural Center. That was OK - I thought it was a little overpriced for what you get, but the kids and the grandparents enjoyed it. Day 1: Prior to boarding, we did a movie tour at Kualoa Ranch. It was AMAZING. Big 5 star recommendation. Was enjoyed by everyone in our party. Embarkation went smoothly. We were in 10178, a two bedroom family suite. My parents were next door in the adjoining cabin, 10180. These are both aft balconies. As suite guests, we got priority boarding, and it was not busy. This is where the only issue I had with service occurred. I had to wait, by myself with 2 hot tired children (husband came later after returning rental car, and grandparents had to do the regular check in since they were not in a suite). The concierge for some reason directed 2 families to check in before me for some reason - I had been there before them, and it was extremely irritating, especially since one of the families took forever to check in. My parents were done and waiting by the time I got done. Not a huge deal but after having a Haven room last time it was definitely not up to that standard. We checked in around 3, and our rooms were ready at that time. We did dinner at the buffet, and swam and everyone was in bed by 8PM. Room 10178 was adequate for our family, I would not take older children in this room though. The second bedroom pull out is TINY lol - but it worked great for our purposes. Balcony is HUGE and got an amazing view of the Napali Coast on the last day right from there. 10180 is a nice room, with a nice large aft balcony. My parents were happy. Day 2: Maui. Cruise port is in an industrial area. We rented a car for 2 days from Thrifty. This was my major problem this week. We were told that thrifty had a shuttle from the port to the airport rental desk. THEY DO NOT. Apparently this changed around mid May, but no one bothered to update me from Thrifty. We paid $15 cab fare to the airport, and of course had to pay for cab fare back the next day. I complained to the cashier at the counter, and asked to speak to the manager, as I felt I should have been updated about this. (Haha just call me Karen lol, but I was MAD). The manager could not be bothered to even come speak to me. I was told that NCL should have told me there was no shuttle anymore (eye roll forever) and it was not their problem. If you are renting a car in Maui port, use Budget or Avis. I saw their shuttles. Taking a taxi to the rental counter involves not only the cab, but also taking a tram to the rental counter as the taxi can't take you directly there. We spent the first day in Maui in Lahaina for shopping and sightseeing. It was fun, I think my parents enjoyed it the most. Lots of cool shops. We then went to Napilli Beach, which was OK but NO shade, so bring an umbrella. The kids had a blast in the surf. We parked a car at the Maui Ocean Hotel, about 1/2 mile from the port overnight. It costs $5. Seemed safe. I have heard rumors its OK to park at the mall, but didn't want to chance it. On the way back to the port, make sure you use the pedestrian walkway, it's not very clearly marked, and we missed it and had to do some extra walking. Day 2: Maui. We did a 9AM Molokini snorkel on the Pride of Maui to Molokini and Turtle town. This was AMAZING. The grandparents didn't go, just us and the kids. This was arranged directly with Pride of Maui, none of our excursions were with NCL. The Pride of Maui has a slide, and will let you use their snorkel equipment. My kids loved the slide (they are young but very good swimmers) and my daughter (7) loved Turtle Town - we saw 3 turtles! My son was sort of over the snorkeling after the first stop. The trip included a continental breakfast and a pretty tasty BBQ lunch. Between this and the shark swim, it's hard to pick a fave. We adults went to Cagney's on this evening and it was great. Day 3: Hilo. Again rented a car, which went smoothly (with Thrifty, had already booked ahead of time, won't be using them again if I can help it). There was a shuttle this time :)/ . We spent the day at Volcano National Park. I wish we had gotten up and out earlier, or had more time - it is SOOOO amazing. We never saw any lava, and it was still one of the most awe inspiring places I've ever seen. Parts of the park are closed. We went down the Chain of Craters Road, all the way to the ocean. I belatedly found out there is a Shaka guide for this (more on this later) and I wish we had listened to it on the way. Buffett again (easiest with kids and really pretty good). Day 4: Kona. Another beautiful day. I am surprised to say I think the big island was actually my favorite island. We had rented a car with Thrifty (again, very smooth and easy - rental was in the King Kona hotel across the street from the port). This day we did a Shaka tour. This is an app that is available on itunes that uses GPS to narrate you on a driving tour, stopping at interesting places and telling you stories and history. We saw the City of Refuge (don't be scared by the sketchy road - amazing beautiful place), the bay by the Captain Cook monument, a honey farm, a coffee farm, and the Painted Church. The COR and the honey farm were my kids favorite place, though they also sampled plenty of coffee. The Greenwell farms coffee farm was fun - there are lizards everywhere. The farm tour is also free, a rarity in Hawaii. There is also a very small beach right by the tender that my kids enjoyed for an hour or so before getting on the boat. Day 5: Kauai. We had a tubing excursion with Kauai backcountry Adventures, but it was cancelled due to weather. There were supposed be thunderstorms, but they didn't materialize, so we rented a car with Advantage. It was OK, they were the cheapest we could find and the van we got reflected it, but who cares. We did another Shaka tour for Wimea Canyon. Again - another beautiful place. We spent a ton of time on the canyon and going up the mountain, so we had to kind of rush through the rest. They recommend a suspension bridge that was super sketchy though. I made my kids get off haha. Day 6: Kauai. We didn't do a whole lot this day. I took the kids to the nearby beach Kalapaki. We rented a beach chair and umbrella, and the kids played in the water. My parents took a helicopter tour with Maverick Helicopters and they said it was the highlight of their trip. This is the day of the Napali coast sail by. Again, very beautiful, and we had a perfect view from our balcony. We ate our last dinner at Teppanyaki. It was good and the chef was entertaining. Day 7: Honolulu and debarkation. Went smoothly, our butler got us right off the ship. We had a late overnight flight at 8PM, so we went through a company called ResortPass to get a cabana at the Outrigger Reef Resort Waikiki. This was... OK. It was crowded and hot. When we made the reservation, we were told the bell desk would hold our luggage, but they did not. We had to keep all 12 bags in our cabana, which meant someone had to stay there and we couldn't wander around town as we had planned. Oh well, the kids swam and I had a few drinks. NCL will store your bags for you, though it looked like it was actually a company with the port, I wish that rather than doing this I had just asked my butler when we got on initially what to do about our luggage. Some notes: Kids club: We utilized this for our kids, and they LOVED it. My 5 year old son in particular LOVED it. Seriously, we couldn't keep them with us after we got back on the ship! The counselors did an amazing job, and the kids literally cried the last night we were there because they would miss the staff and other kids at Splash Academy. We have never used something like this on vacation, but am so glad we did. It gave us some needed alone time. Butler: She was great, though we didn't use her much. Just mainly for priority tender on Kona and debarkation. She still knew the kids names and they loved her as well. Steward: He was great. My daughter wrote him a thank you note and we gave him a nice additional tip. He really went above and beyond with the towel animals, and my kids loved him as well, so of course, so did I. Restaurants: The buffet was pretty good. We didn't make use of Cagney's for breakfast or lunch (suite dining), as we usually were in a hurry to get someplace. Our dinner in Cagney's was great. Teppanyaki was good, and so was La Cucina. The buffet at South Beach Pool is better than the Aloha Buffet. Shows: We didn't see a single one lol. We were too tired every night. Overall, would recommend. I don't think we would do this personally again, just because now that we got an introduction to the islands we would go spend more time on each of our faves. Read Less
1 Helpful Vote
Sail Date: May 2019
I chose this cruise to see all the islands with out flying every couple of days. Do not take this cruise if you are looking for a cruise experience. The bars close early, there are a lot of older people as it's an expensive cruise. We ... Read More
I chose this cruise to see all the islands with out flying every couple of days. Do not take this cruise if you are looking for a cruise experience. The bars close early, there are a lot of older people as it's an expensive cruise. We have been on several cruises and the food was average. The staff was pleasant but not enjoyable or talkative. Embarkation/disembarking was amazing. We went 3 days early to enjoy pearl harbor and get used to the time change and that was a must. We had aft balcony 8206 it it was worth the extra money. There was basically no night life. We went every night to the saloon and there were never any more that 4 others there.You just have to have the reality that this is a cruise that you take to see the islands as a floating hotel. Your joy comes from the islands. i studied and studied car rentals and excursions. They charged a ton of money for laundry which was an important item for me as we were staying 2 weeks. Please send me any questions you might have. This was a dream trip for my husband since he was in the Navy in the 80's and 90's and Pearl Harbor was a must. Read Less
7 Helpful Votes
Sail Date: May 2019
I used Cruise Critice prior to booking our trip. This is long, but I am including information that I was looking for prior to our trip. *Convenient and cost-efficient way to see all the islands. *Only cruise that offers this ... Read More
I used Cruise Critice prior to booking our trip. This is long, but I am including information that I was looking for prior to our trip. *Convenient and cost-efficient way to see all the islands. *Only cruise that offers this week-long option * You are mostly in port during this cruise, and there really is no “day at sea.” We enjoyed each stop. You spend two days in Maui and 1 ½ in Kauai. These two islands have the most excursion offerings, so you really do need two days if you want to see multiple things. If you don't have a planned excursion at least one of those days, the time in port may seem too long. The Ship- This was our first Norwegian cruise. We have sailed Princess twice and Carnival once. Norwegian and Princess are very similar in ship design and offerings. Pros and cons to each, and it just boils down to personal preference. Both are great ships. The ship was clean, the staff was friendly and attentive, and we had a great experience on board.The ship is one of the smaller ships.I would sail Norwegian again. Booking the Cruise- “Free at Sea” We used a travel agent which was very helpful. Doesn't cost you a thing and they know the right questions to ask. We did the “Free at Sea” option. Let’s be real, nothing was free, but they package it a way that makes it affordable. We chose 3 “free” options. We chose air-fare, specialty dining and the “Hawaiian beverage” package. I would highly recommend choosing these 3.Purchsing wiifi is not really needed for this cruise if you are from the USA. Guest Wifi on board is fine and you are in a port most of the time, so your cellular is fine for basic calls and internet usage. If you have kids with you or have work wifi needs then you may need it. 1) Airfare- The cruise line books your flight. We did the $50/person additional fee that allows you to personalize your flight a bit. This caused me the most stress because the airline books your flight and they don’t let you know what your flight is until about a month prior. We were doing some connections in Seattle prior to the trip and the flight times made a difference. Our travel agent was able to request our flight times for us and they did honor that and booked our flight on Delta. If you need to change your flight, once it is booked then you can call the airline and make any changes. We asked if it would change the total price of the cruise if we chose not to include airfare. It didn’t, so it did not make sense for us to pay for it separately. It worked out fine. Specialty Dining- Definitely do this! With our package we were able to dine at all the nicer restaurants and you don’t have to pay the upgrade fee or any charges. The food was great! 2) Hawaiian Beverage Package- This included all alcohol, sodas, bottled waters and drinks- anything under $15/drink. Note: when they ring your bill up, it will have the price of the drink and the tax. When you sign the ticket it scares you a bit because you are expecting free. You have to pay the tax on the drink, so it has to have something to tax. When it hits your account, you will only see charges like 80 cents, 50 cents, etc. You can also go up to any bar and ask for a bottled water at any time. You have to sign for it. They advertise on the ship for you to buy a case of water for your room for $30. You don’t need to do it if you have this package. Tips for you water drinkers: To prevent the spread of germs, none of the common areas on ship allow you to re-fill water bottles. We found a fountain on the ship's walking track, outside near the front of the boat. Best cold water. We are big water drinkers, and I was using a scopolamine patch, which makes you event thirstier. 3) Specialty Dining: Our favorites were La Cucina (Italian) and Moderna Churrascaria (Brazilian Steakhouse) Book these before you go. You can always change. Don’t book an early reservation on the final Friday because you will want to be on deck while cruising on the Napali Coast. Complimentary Dining: Make reservations for everything at dinner. The Liberty Dining Room and Skyline were both great. Same dining room and menu. Liberty has the dress code, Skyline more casual. The breakfast at the Skyline was really good and better than the buffet in the Aloha Cafe. Aloha Café Buffet: I could always find something I enjoyed. We typically ate there for breakfast, and we only ate one lunch there. I am not a buffet fan, but considering the amount of food they are cooking for all of those folks on the ship, I give it a B+. We tried to choose something different each day, and were not disappointed on any night. Embarkation: Best advice! Wait until around 3pm before getting on the ship!! We walked right in. No wait. That morning, we took an Uber to the ship's port in Honolulu, unloaded our luggage prior to 10am on embarkation day. They let our Uber wait on us. We went inside and asked for "Luggage Storage". They charge $5 a bag. That literally took 5 minutes. We then went to Pearl Harbor and took our time. We got back to the ship around 2:30/3pm. It was a dream to check in. Prior to that the crew said the lines were crazy. So unless you can't stand it and want to wait at the terminal for 3 hours in line, hold your horses and enjoy your day. (I would suggest flying in on the Friday before the ship leaves.) Disembarkation: Of everything we did, I would probably rate this the lowest. They need some work on this area. On Princess, I was completely impressed with the way they handle disembarkation. Very organized. For POA, we chose to carry our own luggage out so we could leave at our own pace, and basically did the 'free-style get off the boat'. They had other scheduled times that people were leaving, but it seem to bottleneck. Long lines to get out of the port and on to our pre-arranged shuttles to the airport. It wasn't awful, and we weren't in a hurry, but I would suggest not scheduling your flight home until after 12pm. I think people who had scheduled excursions did not have have this issue. Excursions: Honolulu: Brief tutorial on Pearl Harbor. I spent more time planning this. It's confusing online and everyone offers a package. It makes sense once you are there. I hope this will save you several hours of your life! :) Pearl Harbor- Do this yourself. Book your tour of the USS Arizona online 1 month prior. It's free but you have to have a ticket and they go fast. You just pay a $1-2 fee to book. Go to recreation.gov/tickets website to reserve these tickets. Keep checking to see when they open your date. They are working on the loading dock at the memorial so you can't get off the boat, but you cruise the harbor, take photos, and watch a movie prior. Re-opens in Fall 2019. You cannot take a bag in. You can check it for $5. USS Missouri- You can purchase your tickets for the Missouri over at Pearl Harbor and they will shuttle you over. We just did the Mighty Mo pass. $29/each This was perfect for us and allows to you spend as much time touring as you would like after the initial tour. Maui: Road to Hana: We rented our own car and drove it. (We had a free rental. ) You can book a tour through the cruise line, around $200 each. Choose to do this on the first day especially if you drive yourself. Hairpin turns and takes 2-3 hours to go 40 miles- 1-way. Beautiful scenery. Plan for all day. Take a swimsuit and go to Wai'anapanapa State Park(black sand beach) Hakealea Crater at Sunrise- We booked through the ship- Beautiful! I would recommend. You have to be ready to go at 2:45 am so if you are not a morning person this is not for you. I wouldn’t suggest driving this yourself for the sunrise, no shoulders on the road and you are driving up a mountain to 10,000 ft. Take your camera and pack a heavy jacket. Temperature is 40 degrees at top. Pack a puffy ski -type jacket that you can roll tightly and squeeze in your luggage. Kauai- We booked a helicopter tour through Blue Hawaiian (Lihue airport) Same company that the cruise line uses. You save by booking direct and they will send a shuttle to come pick you up. Request it in the comments when you book. Highlight of the trip! Walk to Nawilliwilli Beach from the port. Hilo (Big Island) - Took an Uber to Carlsmith Beach. Fabulous! Not much around the port within walking distance. Take a taxi or Uber. Hilo Urgent Care and Hilo Medical Center ER were wonderful to us on an unplanned excursion to the ER. Hope you don't need to go there. Kona- Lots of shops along the port. Ate at Kona Brewing Company** Transportation at the ports: Each port was a little different, but the cruise line contracts with certain taxis and shuttles (in addition to booked excursions). If you want to use Uber, ask the crew what you need to do when you get off the ship. Most of the ports would require you to go beyond a certain point down the street to get picked up, but they would allow Uber drivers to drop you back off at the ship. I guess they don’t want every Uber driver jockeying for your business. Maui was the most difficult place to use Uber. Go for a taxi here. Last thing: Download the NCL app. This was helpful to know the schedule of events, our booked excursions and dinner reservations, and for keeping up with our room tab. Read Less
6 Helpful Votes
Sail Date: May 2019
We saw a few bad reviews about not being able to get in to restaurants etc. But if you book a reservation either before you sail or soon after boarding, it is smooth sailing. The crew couldn't have been nicer to us, all the way from ... Read More
We saw a few bad reviews about not being able to get in to restaurants etc. But if you book a reservation either before you sail or soon after boarding, it is smooth sailing. The crew couldn't have been nicer to us, all the way from the Captain to the room steward Shelton. We had a hiccup on the trip (fire suppression system flooded our room). But they put us up in another room for the afternoon while they replaced the carpet and more than compensated us for our troubles (which were so minor in comparison). The ship is showing a few signs of age but none more than what we witness on other cruise ships we have been on. My only reservation is the same issue we have noticed on other cruises - people reserving chairs near the pool that they don't use for hours. If there was a policy, and enforced, that any items left unattended for more than 1 hour would be removed it would be appreciated Read Less
6 Helpful Votes
Sail Date: May 2019
My husband and I wanted to do Hawaii for our 20th wedding anniversary. This trip (NCL part of it) was recommended by my husband's parents. We flew into Honolulu on 5/1 and stayed until 5/4, where we boarded the Pride of America for ... Read More
My husband and I wanted to do Hawaii for our 20th wedding anniversary. This trip (NCL part of it) was recommended by my husband's parents. We flew into Honolulu on 5/1 and stayed until 5/4, where we boarded the Pride of America for a 7 night/8 day cruise. We selected several excursions through the ship. I also purchased a Happy Anniversary room decorating package and a Romance Package, which were both very nice and a really good deal. Before we embarked, we were offered the chance to improve our stateroom by bidding on two larger (upscale) rooms, as we were in the basic cheapest room. We won the bid, and wound up with a large room with balcony! Only cost me $100 more total! The excursions we picked (four of them) were amazing and we had so much fun. We had dinner in La Cucina one night, and the food and service was phenom! We tried the sushi bar one night as an appetizer to our main dining room, and we enjoyed that as well. All in all, we had a great time, the staff was very nice, the ship was clean and easy to navigate inside and out. The entertainment was really good too. Those kids dance their hearts out and they are very talented! Read Less
3 Helpful Votes
Sail Date: April 2019
My husband and I booked a 2 bedroom suite 1078 due to Granny was supposed to come. She felt to tired and didn’t go she is 89 and just recovering from a stroke. Soo... we had a huge beautiful suite with Peter Kande as our butler and G as ... Read More
My husband and I booked a 2 bedroom suite 1078 due to Granny was supposed to come. She felt to tired and didn’t go she is 89 and just recovering from a stroke. Soo... we had a huge beautiful suite with Peter Kande as our butler and G as our steward they both were freakin’ great always having canapés and fresh fruit every day and even cleaned my shoe I left behind cause I stepped in something!! Also kept Coffee stocked and met every request. We had shore excursions every port and we were busy but Peter and G kept us on track and not overwhelmed. We even had room service with no fee and Breakfast at Cagney’s every morning was amazing and the staff was great! Taylor was the hostess or head person anyway she was my favorite. Gold Rush was a great place for a drink at the end of the day. Read Less
6 Helpful Votes
Sail Date: April 2019
We love aft facing balconies and 9 out of 10 times you will find us in one. The ship is quaint. Not too big or small, easy to learn. Bed was not at all comfortable. Shower small but water pressure and temp was great. Colors were ... Read More
We love aft facing balconies and 9 out of 10 times you will find us in one. The ship is quaint. Not too big or small, easy to learn. Bed was not at all comfortable. Shower small but water pressure and temp was great. Colors were soothing. Found the staff to be very nice and attentive. Food was adequate. Nothing really special but not terrible. Entertainment was ok. They need to get rid of the minibar items like most of the other cruise lines. Best blackout curtains on the seas! Water packages were crazy pricey. And the drink packages are priced terribly high. We were not fortunate to receive those free. Specialty dining is a must in our opinion. Since the Iridescent if America is the only game in town for sailing from and back to Honolulu you have to be willing to pay a premium for this cruise. It's not a cruise I wish to repeat for that price. Read Less
9 Helpful Votes
Sail Date: April 2019
Pride of America: The good, the great, and the needs work I would like to start by saying we loved the cruise and would definitely go again. I was going to use the old "good bad and ugly" cliche but none of it was bad or ugly. ... Read More
Pride of America: The good, the great, and the needs work I would like to start by saying we loved the cruise and would definitely go again. I was going to use the old "good bad and ugly" cliche but none of it was bad or ugly. I would also like to address those who say that the service isn't as good on this ship because of the 75% American crew, we found this to be far from the case. Our room steward was excellent, main dining room staff was on point, and guest services staff were very friendly, in fact more friendly than we've encountered on other ships. Any problems we experienced were due to organization or layout issues (more on that later.) Our free at sea package included a pre-cruise hotel night in Oahu at the Hyatt Regency and also free air from San Diego. We live in Atlanta but were able to get flights to San Diego with hotel for less than NCL was offering at the time. The transfers were $45PP which included all three stops (to hotel, to ship and to airport.) The flight was non-stop on Alaska Air, we got our flight details from NCL with 50 days to go. Initially we were not able to get seats together without paying an extra charge but a few days before the flight they released some of the premium seats so we were able to make a last minute change. An NCL agent greeted us at baggage claim, but due to traffic and several incoming flights it took over an hour before we were on the bus and then another 45 minutes to the hotels (there was one stop before ours.) We spent a lot of time standing around at the baggage claim and it was a fairly long walk to the bus. No problem for us but be aware if you have mobility issues. The bus pickup area had plenty of seating and it would have been nice if they would have directed us there before waiting for the other flights but once we were at our hotel check in went smoothly and there were no issues with the reservations or flights. We were instructed at check in to our room at the Hyatt that we should stop by the NCL desk set up at the hotel and where to find it. Our transfer to the ship went much more smoothly than the one from the airport. Two large buses met us at the hotel, there were much smaller ones at the airport. We left the hotel at 11:30 and it took about 20 minutes to get to the ship. Embarkation was a breeze, probably one of the easiest ever. We were on the ship before 1 and had a nice lunch and cocktails at the Key West Grille overlooking the pool. My Aunt was traveling with us as well as my Sister and her family. We had initially booked two obstructed ocean view rooms on deck 7 but my wife and I were able to upgrade bid to a balcony on deck 9. My sister did not win her bid, we assume because she had four in her room and most of the balcony rooms are for 3. My Aunt had one of the four studio rooms on board. The rooms are similar in size to the Jewel class except for the Studio which was slightly larger than her room on the Escape. The studio lounge was fairly laughable (a windowless room with four chairs) although they did serve coffee and pastries every morning. They called staterooms by deck, I have not experienced this on other cruises, they were usually all ready at once. Our deck(9) was the last to be called so we didn't get to our room until after 3. Our room was very clean and everything was in good working order. The OV and balcony room did not have nearly as much storage as on Jewel or Breakaway class but the studio was comparable and actually had a larger refrigerator and shower than our room. The fixtures aren't the same as the other ships (no adjustable shower head) and there was also very little shelving and some sort of odd stainless serving dish used for a trash can. The balcony was also rather small but had two seats, foot rests and a small table and was very nice while at sea. Besides the layout and storage issues the cabin was comfortable and roomy enough for 2 people. There are two main dining rooms on Pride of America (Liberty and Skyline) and they are on top of each other on decks 5 and 6 aft. It is easier to get to Skyline from the deck 5 elevators and if you are coming from the mid section you have to enter Liberty from the promenade deck. Also you will sometimes have people standing in front of the windows at Liberty. This didn't bother us but the other ships we've been on had the promenade or waterfront decks above the MDR so there was nothing to block the view. Both dining rooms have very nice decor and the service and food were excellent in both. The menu was the usual NCL fare with a standard menu and specials every night. I always like the steak and fries but I especially enjoyed the Asian style pork and cabbage. We only did one up-charge restaurant-Teppenyaki- had a great chef and excellent food. The Teppenyaki is larger than the Jewel class, the ones on Jade and Pearl tend to get overly loud due to the small size which was not the case on POA. We did not have the dining package so we did not make reservations for any other restaurants although I recommend doing so in advance of the cruise. We tried to get in to Jefferson's Bistro several nights and could not get a seating time that was good for us. The buffet layout and food choices were similar to Jewel class and the ship also has very nice outdoor and indoor seating but the placement of the bar and drink stations created traffic issues during busy times. The gold rush saloon is right next to the buffet and was the quiet zone for breakfast and also late-riser's breakfast and had tea time every day around 4. Cadillac Diner is similar to O'Sheehan's on other ships and was open 24 hours and also had self-service coffee all day. Activities were similar to other ships although some of them did not have as much production effort. This is a very port intensive cruise with two overnight stops and no sea days and it is reflected in the daily offerings. The morning trivia was at the John Adam's coffee bar and the MC did not have a microphone. The afternoon and evening trivias were usually at Mardi-Gras which is similar to bliss lounge on other ships and was also where the white hot party and sock-hop took place. We also saw deal or no deal, not so newly wed and some other activities listed in the Freestyle Daily but we were in port most days so we did not spend much time on the ship during the day. The cruise director's staff were all a lot of fun although we did not see much of the cruise director (again we were off the ship a lot.) We only saw one main theater show, Lights, Camera, Music which was good but not great. There were shows every night but we were usually too tired to go after being in port all day. The pool and sun decks are very large and there was no shortage of lounge chairs even after all-aboard. There is also a small oasis pool and bar in the back of the ship which was quiet and usually had no children, probably because it is also the only smoking area. The last day there was a very nice pool side BBQ for lunch and we watched an officers VS guests water volleyball game, the officers were all in uniform while in the pool. Unfortunately I did not have my camera for that but it was a lot of fun to watch. We did not do any ship excursions, it is very easy to rent a car or take a shuttle or walk to shopping in every port. Getting on and off the ship was easy in every port except Maui which has a very long walk through the pedestrian area with double fencing around the path. The shuttles are a lot closer than trying to exit the port through the pedestrian walk way but besides that Maui was easy to explore, we did Lahaina on day 1 and half way to Hana on day 2. Hilo was a shorter walk through the pedestrian area. Kona is a tender port so we did not rent a car there. Kona has the best shopping of all the ports within walking distance although also very nice shops in Lahaina on Maui. Kauai had the easiest walk and had overnight parking at the local strip mall with a shuttle for the rental car ($20.00 fee.) ...And now for the "needs work part: The ship itself is very beautiful but is showing age in a few areas. The railing on our balcony was badly in need of varnish. They were working on the railings on the pool deck while we were in port and replaced a few of them. I will also add that it rocks more than any ship I've been on. Nothing terrible but when we cruised in 2007 on what was then the Pride of Hawaii (now the Jade) the ship did not rock as much. Disembarkation was chaotic and probably the worst of any cruise I've been on. Due to some sort of mechanical issue with the gangway we had to disembark on deck 3. Although they made several announcements there were people clogging decks 4 and 5 and traffic jams on the forward and mid stairwells. The last transfer was at 9:30, we were on one of the earlier ones but getting off the ship itself was a nightmare. I feel that in spite of the mechanical issue which could not be helped, the staff could have done a better job of directing people off the ship and had more people been encouraged to checked their bags it would have gone smoother. The baggage claim area is large and once we were off the ship things got more organized. The agent had our name on a register and we were directed to our transfer. Overall we loved the cruise and had a great time but I missed being on a Jewel class ship. I think it's a matter of preference and sentiment because that was our first and best cruise and was also our honeymoon so I will always have a soft spot for the Jade. We might try one of the longer Jewel class cruises to Hawaii in the future but I would definitely cruise on POA again. Read Less
6 Helpful Votes
Sail Date: April 2019
My husband and I were split. I wanted to travel to Hawaii and rent a house/condo and do some island hopping so we could spend more time in each place and he wanted to cruise. The NCL Pride of America offered a bit of both. We spent two ... Read More
My husband and I were split. I wanted to travel to Hawaii and rent a house/condo and do some island hopping so we could spend more time in each place and he wanted to cruise. The NCL Pride of America offered a bit of both. We spent two nights in ports, so you didn't have that rush to get back to the boat which was a nice change of pace. The ship was clean and well-maintained, but the stateroom was a little smaller than other cruise lines. There was plenty of room to spread out and enjoy yourself. Overall the cruise was a great experience and I would highly recommend it. This was our first time cruising NCL, so things were a little different. First is the "anytime dining." We prefer to have a reservation, sit at the same table each night and get to know the wait staff. Here you sit somewhere different every night, even in the same restaurant. We learned once you get on board that you can make reservations at all of the restaurants (except buffet), but you sit at a different table each night. And note, the times fill up quickly, so don't delay if you want a specific time. Turned out to still be really fun because the wait staff were delightful! We met waiters and waitresses from all over the US and they remembered us from night to night. They would come over to our new table and greet us and ask about our day. One staff member saw us in port and yelled to us "Hey, North Carolina friends..." and then came to talk to us. She didn't have to take her limited shore time to say hi, but she did. Another member of the wait staff is Turkish and my mother speaks Turkish, so they spoke to each other for days. I say all of this to emphasize that the personal touch was still there. There were a variety of activities during the day and evening that appealed to a variety of age groups and interests. We particularly enjoyed the piano entertainer/singer as he played music from the 50s to the 90s. It was great because the age range on the boat varied by that or more! We were a little disappointed in a few of the other entertainment options. The show times also made it tough for people who choose to eat a little later. We often dined at 7:30 which meant we couldn't see the later shows at 8 or 8:30 p.m. Yes, we could have chosen to eat earlier or quickly, but we like to hang by the pool until around 4 or 4:30 p.m., go back and take a nap, then get ready for dinner and have a drink before going into the dining room. And clearly, based on what times were available when we tried to make reservations, many others preferred to dine a little later, too. So this wasn't just us. Napa Wine Bar was a delightful place to have a quiet drink and chat before dinner! It was dark and quiet so it really helped set the mood for a relaxing dinner. Our 14 year old son is a sports fanatic, so he enjoyed dropping by the Gold Rush Saloon to check sports scores from time-to-time. The back pool bar also had a TV and we were able to keep an eye on the NFL draft from there. Another disappointment was that they put a great guitar player in the Gold Rush Saloon and that was a poor choice. TVs were on with sports and people were rowdy, so you couldn't hear him. He would have been much better somewhere else. We learned while on the ship that because it sails under the US flag, 75% of the crew members are US citizens. Just an interesting fact since most other ships employ crew members from many different countries. We enjoyed meeting crew members from NC (our home state) and hearing their stories about why they chose to work on a cruise ships when we asked. My parents also traveled with us. My father is a Vietnam veteran and really appreciated the veteran reception the ship hosted. He said there weren't many people there, but it was a nice way to recognize their service and meet others on the ship who also served. There are PLENTY of shore excursions designed to meet your interests, so you are never at a loss for things to do. However, they are pricey. In most ports you can find the exact same excursion for much less if you are willing to do a little legwork. We talked to a lot of people who rented a car in port and did their own exploring. In Hawaii (Hilo I think), there was a Hop On Hop Off bus for $20 that made 7 or 8 stops. A lot of people did this and really enjoyed it! We chose one excursion a day and did most of them in the morning. We were up anyway since we are from the east coast. We would get back to the ship by 12:30 or 1:30 p.m. and that allowed us time to eat and still get some pool/relaxation time every day. We went rappelling down the waterfalls. Note here - this is a level 3 activity and it was every bit of that! IF YOU AREN'T IN GOOD SHAPE, DO NOT sign up for this. But if you are in good shape and looking for an adventure, this is a great one. Beautiful views and super fun guides! Our 14 year old son did this with us and LOVED IT! There are several opportunities to take a helicopter tour. We did ours over Kilauea. I was expecting a smoking/lava volcano and that is NOT what we got, but we are still glad we did it. We saw an older volcano that had the smoke plumes coming out of the top, but Kilauea was just a small fissure and none of them had any lava or red/glowing rocks like you see in the pics. The views were spectacular, the guide gave us so much history about the Volcano National Park and the volcanos within the park and could answer all of our questions. We also went around some of the coastal areas and the views were fabulous! Other excursions included zip lining in Kauai, the mud bugs(ATV) in Kauai, a bus trip up to the Haleakala volcano, and snorkeling and dolphin trip in Kona where we saw 4 or 5 different pods of spinner and bottlenose dolphins right there at our boat! The trip up to Haleakala included a long, hairpin turns filled road. If you easily get motion sick, take some ginger candy and motion sickness pills. The ride up they gave you multiple opportunities to get off the bus and walk around, but there are no stops on the way down. Two people on our bus got sick coming back down. The mud bugs were fun, but it hadn't rained much so the trip was very dusty and pricey. Definitely one you can book on your own. But boy the views were awesome! Lots of movies filmed within the craters where we were traveling, including Jurassic Park and Jurassic World. Finally to the point of the second part of my review title...the extra charges. We paid for everything up front, or so we thought. Once we got on board, both my husband and father checked our accounts. We discovered that you still have to pay taxes on all of your drinks (usually about $0.50/drink) AND you pay $15+ a day/person for tips. We knew we had paid a service charge up front. When we went to guest relations, they explained that was for food and beverage. The other $15+/person/day is for the rest of the cruise staff. We certainly don't mind tipping but that was NOT made clear up front, nor do we recall seeing anything about that on the website. We ended up paying several hundred $$ extra that we weren't aware of. It isn't a big deal for us, but if you have a budget, make note of this and plan accordingly. The other pain point we had was disembarkation. What a cluster compared to other ships. First, you could select your departure time by picking up colored tags. That's great except they put the tags out on Thursday night at 6 p.m. when 1/3 of the ship's passengers were off at the luau. On Sat. morning, we woke up to lines snaking down the halls and room corridors with people and their gigantic suitcases all trying to get on the elevators to go down to the departure floor. The ship offers to take your luggage and you pick it up in the terminal, but it looked like half the ship chose to keep their bags and take them off personally. You couldn't move around all the people and luggage. My parents had an excursion that morning back in Honolulu and barely made it because they were stuck on the stairs for more than 30 min. No one from the ship offered to help them get off and make their tour. As for my family, we chose to put our luggage outside the door Friday night and let the ship's crew handle it for us. So we waited patiently for our disembarkation color to be called...and we waited...and we waited. They kept calling other colors, but never called orange. Finally they put an all call out for any passengers remaining on the boat to leave now. Several of us looked at each other and realized that we were all orange and they never called our color. So we left the ship and went to get our luggage. Three of our four suitcases were there, but one was missing. We filed a report before leaving and it's now 48 hours later and no word from anyone. I looked at our report yesterday when we got home and at the bottom is says, "Don't call us..." and if they don't find our luggage in 7 days they will email us and tell us how to file a claim, but we will only get $100 back for our loss. That suitcase included most of my dinner dresses, a pair of Jack Rogers sandals and another pair of shoes, at least 3 pairs of my shorts and several of our bathing suits, plus other items that I just haven't discovered yet. $100 won't touch the replacement cost for those items. We've also cruised Royal Caribbean and Princess. At the end of the day, if we have a choice, we'll likely go back to one of those. But for this trip, NCL offered the best option. You didn't waste 3-4 days sailing from LA to HI before getting to land. We were able to spend 7 full days on the islands and really take advantage of the beauty and splendor of Hawaii! Bottom line...take the trip! You will love it! Read Less
Pride of America Ratings
Category Editor Member
Cabins 5.0 3.9
Dining 5.0 3.5
Entertainment 4.0 3.5
Public Rooms 4.0 4.1
Fitness Recreation 5.0 3.8
Family 5.0 3.8
Shore Excursion 5.0 4.0
Enrichment 4.0 3.5
Service 5.0 3.8
Value For Money 4.0 3.5
Rates 3.0 3.7

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