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2 Helpful Votes
Sail Date: July 2019
Service in restaurant: Could be poor. Twice I sat down by a window. The table was empty. I cleared the crumbs as there was no one around. Great views of the scenery and that is why I came on the cruise. I got told off b two ... Read More
Service in restaurant: Could be poor. Twice I sat down by a window. The table was empty. I cleared the crumbs as there was no one around. Great views of the scenery and that is why I came on the cruise. I got told off b two waiters that the table was not accessible because had not been cleared. This was not service to me. Cooked food did not look appetizing to me, not hot. I enjoyed the buffet. We went on the Birdsafari - brilliant, please promote. Provides work for outlying villages. However we were expected to have lunch at 10.30am!! Could we not have made (even if it was self service) a picnic for the boat? Unable to get coffee at self service until 10.am Jacuzzi - only one was available and working. I really enjoyed the experience. Water could be too hot, had to sit on the side to cool!! At times there were over five people in, therefore all rather cramped. Please mend the other Jacuzzi. Shower by jacuzzi also not working The expedition team very good and also the reception area. At Finnsnes I was able to attend a concert, piano played by Anna, aged 15. We only had 30 minutes, could not at this stop have 45 minutes. I like to encourage children playing instruments and also enjoyed talking to her. FINALLY: a sorry ending. Our flight to Gatwick was cancelled booked by you, no space on flights to Gatwick for three days. That night no hotel rooms available so had to sleep on the airport floor!! Outcome: Standby the next day - failed. We flew Thursday pm to Stockholm and yesterday (Friday) flew Stockholm-Gatwick. 36 hours late! However - I have enjoyed the holiday Read Less
1 Helpful Vote
Sail Date: March 2019
We went to try and see the northern lights which luckily for us did make an appearance on at least 2 nights of our trip. Embarkation and disembarking work really well especially embarkation. The expedition team on board were fantastic. ... Read More
We went to try and see the northern lights which luckily for us did make an appearance on at least 2 nights of our trip. Embarkation and disembarking work really well especially embarkation. The expedition team on board were fantastic. Bjørn, Robin and Caterina worked well together and Caterina is very knowledgeable, the Norwegian way times were informative interesting and amusing with Bjørn and Robin having laugh with the passengers. The food in the dining room is outstanding. Very impressed with the level and quality of the food served. The service in the restaurant with drinks could be improved. We found it hard to even get water on a few occasions as at lunch and dinner drinks are brought to you and not available for self serving. Most of the excursions we did were nice. The Vesteralaen tour was the outstanding tour for us. Fantastic scenery, although the scenery throughout the cruise is great. If you miss one scenic view in just a minute or two another fantastic scenery sight comes into view. You could take photos all day long if you wanted to and I’m sure some probably did. I would not hesitate to go again given the chance in a different season although I would thoroughly recommend going at the time of year we went. Read Less
6 Helpful Votes
Sail Date: January 2019
Chose this due to fantastic marketing by Hurtigruten but the reality does not live up to the marketing. The Norwegian coast is not how it's portrayed in promotional material and the towns are not quaint fishing village types but ... Read More
Chose this due to fantastic marketing by Hurtigruten but the reality does not live up to the marketing. The Norwegian coast is not how it's portrayed in promotional material and the towns are not quaint fishing village types but industrial towns. Not very attractive. The food was OK and varied choices buffet style for breakfast and lunch. Set dinner served most nights, portion size small. Buffet became boring during the trip as it was always basically the same. The excursions are expensive and disappointing in content. We took the Northernmost Tram Ride, which was good but that part was approximately one third of the excursion time. The rest was taken up by driving around on a coach and the guide pointing out housing areas built, say, in the 90s. We then went to the Ski Jump Arena where nothing was happening, then the cathedral for a toilet stop. There was actually a Tram Museum which would have been more appropriate to include. We saw the Northern Lights north of Tromsø but be aware you need to be this far north to have a chance of seeing them. I would advise you to book a Northern Lights viewing trip in the Tromsø area and go straight there. Then you don't have to suffer the Hurtigruten journey! Read Less
2 Helpful Votes
Sail Date: October 2018
we wanted to see the northern lights unfortunately we didnt get to see them except for a tiny wisp which really didnt live up to expectations , very dissapointed we didnt receive free cruise as the tiny spotting by the captain negated ... Read More
we wanted to see the northern lights unfortunately we didnt get to see them except for a tiny wisp which really didnt live up to expectations , very dissapointed we didnt receive free cruise as the tiny spotting by the captain negated it.. the cruise its self was wonderful.the cleaning stuff very efficient and respectful. no tea or coffee facilities in room but you are able to take a travel kettle to use in your room.crossing the artic circle was fun as the team laid on a crossing ceremony to and back over.very entertaining . over all i would recommend it as it is an enjoyable relaxing cruise . the excursions are very expensive i would recommend the marble mine trip well worth it ,best trip we had.the food was wounderful i will say for the evening meal its a set sitting so if there are things you do not like inform staff as soon as possible in the restaurant as they will sort out something different for you. Read Less
2 Helpful Votes
Sail Date: October 2018
I have always wanted to see the Norwegian Fjords but this line gives you a journey where you are immersed in them as well as the remote and wild nature western Norway the entire trip. Hurtigruten has been servicing western Norway since the ... Read More
I have always wanted to see the Norwegian Fjords but this line gives you a journey where you are immersed in them as well as the remote and wild nature western Norway the entire trip. Hurtigruten has been servicing western Norway since the 1800’s. The ship never stops more than a couple of hours and often only 15 minutes to transfer freight and autos at remote towns along the coast. Each stop is unique and interesting and the scenery between mesmerizing. We even were able to see the Northern lights a few of the evenings. Excursions requiring time onshore transport you to a stop made later in that day by the ship. The food service, rooms and public areas are excellent considering you aren’t on a huge liner. Our room while small was quiet, very comfortable and maintained well. If you are looking for a truly unique experience in a unique part of the world I highly recommend booking on this line. Read Less
7 Helpful Votes
Sail Date: September 2018
My wife and I chose this cruise (Bergen to Kirkenes, Sept 2018) as there really isn't any other total Coastal cruise. It was suppose to be her dream cruise, as she is of Norwegian heritage. First, the best fjords are in the Bergen ... Read More
My wife and I chose this cruise (Bergen to Kirkenes, Sept 2018) as there really isn't any other total Coastal cruise. It was suppose to be her dream cruise, as she is of Norwegian heritage. First, the best fjords are in the Bergen area, and do not require a Hurtigruten cruise. You can take a nice fjord day cruise (Sognefjord) as part of the Norway-in-a Nutshell (Oslo to Bergen, Flam train and all that .. enjoy the mobs) without Hurtigruten or one of the tour package outfits (ours was Nordic Visitor in Iceland). You can do expanded day cruises beyond the Nutshell thing. After seeing the impressive fjords in the Bergen area, the "fjords" along the entire coast are very mundane. It's all downhill after Bergen. Some nice scenery at first, but the same, day after day after day . . .. The idiotic and ridiculously overpriced shore "excursions" are rushed, and there is little time in any of the "ports" to really do much on your own. Do not expect Hutigruten to be in any sense of the word luxury, fine dining, or things to do on the ship .. it's a "wham bam, we take you up the coast so you can check your box" no-frills cruise. Just a waste of time. Do Nutshell, maybe expanded, and save your time and money for something more worthwhile. (It is interesting -- Asians seem to out number everyone on the Nutshell thing, but not a one got on the Hutigruten ship in Bergen -- they must do better homework than we did). If you insist on going, take your own wine along, and do not be shy about buying it in a "port" along the way and bringing it back onto the ship . . . IF you can find where it is sold -- that seems to be a state secret in Norway. You will pay dearly for wine and beer on the ship -- like $15 for a small beer. Oslo and Bergen are good visits. But when you read on Trip Advisor about all the wonderful things to do in the Hurtigruten "ports" itinerary - forget it, there simply isn't enough time. Read Less
5 Helpful Votes
Sail Date: August 2018
The staff of the MS Nordnorge really made the difference from literally the moment we embarked; from the reception team to housekeeping, from the captain to the maintenance crew - all amazingly friendly, helpful, polite, even funny - do I ... Read More
The staff of the MS Nordnorge really made the difference from literally the moment we embarked; from the reception team to housekeeping, from the captain to the maintenance crew - all amazingly friendly, helpful, polite, even funny - do I need go on? The stunning beauty of the dramatic Norwegian landscapes and fjords is absolutely breathtaking (especially Trollfjord), and the expedition itinerary is extremely informative and interesting. We didn't make many of the excursions, but those we did take were well organised, informative and fun. The Midnight Concert in a beautiful church is a tremendously moving experience. Onboard entertainment is fairly minimal, but well organised and very much fun to take part in. For us this is perfect, but we neither need nor want 24/7 nannying by entertainment staff. The ship is delightful, with much character and is maintained to the highest standard. The cabin (Arctic Superior) is roomy (for a ship) and immaculate. As for food - well, soooo much of it and soooooo good, if you gain weight easily; lookout!!! Or check out the gym ;) I haven't waxed too lyrical here (though I could write to rival "War and Peace" for longest book EVER), suffice it to say that for us, there is absolutely nothing they could improve. We cannot recommend Hurtigruten, the ship MS Nordnorge, the Captain and his entire staff highly enough - just please do yourself an enormous favour and GO!!! Read Less
2 Helpful Votes
Sail Date: June 2018
Always wanted to do this trip. Slightly disappointed with the ship and cabin as used to cruise ships. Wasn't expecting that level of luxury obviously but still disappointed. Cabin spartan and very small. Ridiculous amount of space to ... Read More
Always wanted to do this trip. Slightly disappointed with the ship and cabin as used to cruise ships. Wasn't expecting that level of luxury obviously but still disappointed. Cabin spartan and very small. Ridiculous amount of space to get around the bottom of the bed. Not enough tea\milk etc. Got fed up with asking for more. Food lovely. If you don't like the dinner menu you can change it. Alcohol. Forget it unless you have no concept of the value of money! Excursions were a bonkers price. Only one we did was the RIB adventure in the Lofotens which was excellent. Don't be panicked in to booking trips before you travel. Trondheim Tromso and Svolvaer were lovely. Other ports very industrial and utilitarian but that's the nature of the ship. If you're doing one way and staying overnight be warned that Kirkenes is a dump! Best bit is clearly the scenery and seeing places hard to reach by road. We were lucky enough to see sea eagles and whales. Read Less
7 Helpful Votes
Sail Date: May 2018
I was going to start my review with the comment, "I read somewhere that $20 Billion of Internet business was lost due to bad, slow, incomprehensible websites, and I was sure that Hurtigruten was included" They had the ... Read More
I was going to start my review with the comment, "I read somewhere that $20 Billion of Internet business was lost due to bad, slow, incomprehensible websites, and I was sure that Hurtigruten was included" They had the worst website in the world Wonder of wonders, the website has changed completely, Its now one of the best Even with the old website, if you followed through you ended up with the holiday of a lifetime. It was on my wife’s bucket list and this year we made it. Much more expensive than when we started off, but once you have invested in the airfare and the boat, go for every excursion you can afford, and some you can’t. It’s a one off. Norway suffers because it exports oil and salmon and as a result it currency is way over valued. Typical is the cost of wine and beer. The wine package is a bottle of own label at £45 per day per person and beer is £10 a bottle. It’s all taxes I’m afraid. We decided to go teetoal and spend the money on more excursions and have to admit we felt better for it. The food is fantastic. Everything is locally sourced and the chef buys 250 to 300 kg of fresh salmon each trip. Breakfast and lunch are buffets, unfortunately the basics are the same every day so after 11 days you feel like a change. Diner changes and the menu tells you where the ingredients came from (again all local). The food overall is excellent. On one occasion, taking a clean shirt from the suitcase and putting it on, I was unable to do the buttons up. I think I put on about 4 kg. The boat is very informal, with a mixture of nationalities. Quite a few Americans who had come to see where their grandparents had emigrated from. The boat had an expedition team who were excellent and had perfect diction in all languages. My wife’s german has definitely improved. They not only run the excursions but also gives short talks on deck pointing out points of interest. The book says that excursions cannot be changed, but our team was very understanding and happily swapped trips for us. The scenery is fantastic, We did not have midnight sun, but you could read a book at midnight. The light colour is more like winters in the south of France, and coming south I was amazed at how dark it was at 3 in the morning. I just wasn’t used to it. Just check out www.hurtigruten.co.uk/destinations/norway/?tab=ships%20&%20ports "£$3£$ Read Less
7 Helpful Votes
Sail Date: March 2018
Wanted something different for my 60th and a journey but with ease. This did it in spades. Not a typical cruise as working boat but still good food, good lectures/info, fun expedition team to help and point everything out for you to ... Read More
Wanted something different for my 60th and a journey but with ease. This did it in spades. Not a typical cruise as working boat but still good food, good lectures/info, fun expedition team to help and point everything out for you to ensure you see the most. Each cruise in different seasons will see something different. e.g. we couldn't go into the fjords because of avalanche risk so didn't see the beautiful scenery you get in them, but we were possibly the last to see the northern lights as it was getting too light as it changes into spring. You pay your money and makes the choice - or go again! Cabin was on small side - we wanted double bed not twins but adequate. Upgraded to silver package to get coffee and tea making facilities and free wifi was worth it. but generally agreed not worth further upgrades to platinum Norway scenery stunning, air is clear and pure so very nice to see it as we passed it by. especially with sunny weather gorgeous scenery. I liked stopping at all the ports ( 34 inclusive) and weaving in between the islands, with the boat stopping at landmarks to see the fjords entrance or to look at the porpoises for example. and getting off on the longer stops (3-4 hours), partner felt we might have been better on traditional cruise which sails more out at sea and comes into much fewer ports but you get longer to look round - and easier to go round yourself. It was my trip so i won and i am pleased with it. Because of time constraints we did take quite a few trips no point in not seeing everything you want having gone so far. 1) we enjoyed the snow hotel a lot - v impressive and with huskies to pet and reindeer too. and excellent guide. 2)Enjoyed the Tromso trip which included the cable car - reopened after maintenance - brilliant views, the guide whistled "ave maria" in the cathedral which demonstrated the entrancing acoustics - haunting and special and showed us some special bits of the amazing modern stained glass window which helped it be less overwhelming. he was v enthusiastic when we arrived at the polar centre and this was excellent and a surprise great pleasure - seeing the seals fed just amazing. 3)enjoyed the journey to the north cape which was and education. 4)The viking house meal was a good journey and we all liked the views and twighlight over it when we came out. Not so good was marble mine, unnecessarily too short at the Trondheim cathedral - have fed that back though was beautiful to see. Good ship, pleasant size small enough but big enough. very clean and airy. I liked the food. would have liked the wine package but just too much money for me but the wines chosen to fit the menu and i always find that a treat but also I am not a great drinker. We were allocated the 8pm sitting. this was late for us - 6 sittings starting at 6 pm. And initially partner not sure re sharing table with others but we were well matched and enhanced out trip. I liked the balance of buffet for breakfast and lunch with sit down in evening. a few wished buffet all the time as quite fussy. Expedition team of three taking on general translating duties, pointing out places/sights of interests ensuring things running well, giving general chats about Norway - v jolly format as well as lectures on history, geology, industry etc sometimes from vising lecturer - e.g. on vikings and sometimes their own research on Norway - which was often better than what i could find on the internet- experts aren't always the best explainers. But the expedition team made it for me as well as the food. I left feeling well informed, I like learning a lot and it helped me relax and take my mind off the real world. Not everyone went to the events and they still enjoyed themselves. Next time i might have gone a day early and had a look round Bergen - a lovely city and worth the time. I would have also had a couple of days in Oslo. Would I have have done the whole round trip if I had my time again or just one way?. Of the six on our dinner table, i was the only one who might not have. Not doing both would have missed a good viewing of the northern lights which were good to see ( but not my imperative but was for many others). I think I would have wondered what i had missed if i hadn't done both ways as would others. The others liked the trips on the way back, or just relaxed into the cruise by then and so enjoyed just watching the world pass. All the crew were lovely. summary - a well organised trip, which i thoroughly enjoyed and was sad to see come to an end. Good varied climates and terrains from spring thaw down south to arctic north, lots to learn about a country that has reinvented itself and modernized - reasons you will find out on the cruise!! Very glad i went - wouldn't have missed it. It was memorable. Worth the money and Norway isnt cheap! Read Less
2 Helpful Votes
Sail Date: March 2018
This voyage is not made for you that seek entertainment like casinos and evening shows. This voyage is for you that seek something that will move your heart with spectacular views, nice staff, very good food, which is purchased from ... Read More
This voyage is not made for you that seek entertainment like casinos and evening shows. This voyage is for you that seek something that will move your heart with spectacular views, nice staff, very good food, which is purchased from small and local farms. The staff was just fantastic, even if we were many travelers I felt like a was "seen" all the time. Always a question if everything was ok and what else can we do for you. On my stay I came in contact with other travellers that came from South-Africa, Japan, Germany, UK and France. They were all very impressed by the total "package" like my self. The atmosfare onboard gives you a very good oportunity to relax and calm down from the busy life on land. Leaving the ship after 2,5 days felt kind of sad since the experience was so moving. I will remember this stay as one of the best holidays I ever had. Best regards JanP...:-) Read Less
3 Helpful Votes
Sail Date: March 2018
We travelled as two couples, all four of us had an amazing time. The ship was better than we'd hoped. We paid for a Polar Explorer Cabin, a little tight of room around the bed, but the comfy bed and great bed linen made up for this ... Read More
We travelled as two couples, all four of us had an amazing time. The ship was better than we'd hoped. We paid for a Polar Explorer Cabin, a little tight of room around the bed, but the comfy bed and great bed linen made up for this (and the bruises on my knees from squeezing round the bed, ha-ha!). Food was good, great selection at breakfast and lunch, evening meal was restricted as a set menu, disappointing, would have preferred some choice here. Expedition Team were a real credit to the ship, David and Co (sorry, can't remember everyone's names), were great, friendly and helpful. We did a lot of trips, and enjoyed every signal one. Particular highlight was the Marble Mine - AWESOME - must do! We were very lucky with the weather and had the most amazing norther lights show while leaving Tromso, breathtaking and a once in a lifetime moment I'm sure. We hope to travel with Hurtigruten again in the near future, hoping to do the south to north trip in the summer with the same ship! We've also added the Arctic Cruise to our bucket list, after this trip we are sure it's another must do! THANKS TEAM HURTIGRUTEN NORDNORGE. xx Read Less
1 Helpful Vote
Sail Date: February 2018
We took the Hurtigruten Nordnorge southbound from Kirkenes to Bergen for six nights from 02/19/2018 to 02/24/2018. Our goal? To see the Northern Lights. First off, the people at Hurtigruten in the U.S. were beyond helpful. We conversed ... Read More
We took the Hurtigruten Nordnorge southbound from Kirkenes to Bergen for six nights from 02/19/2018 to 02/24/2018. Our goal? To see the Northern Lights. First off, the people at Hurtigruten in the U.S. were beyond helpful. We conversed for months planning our trip and excursions. By the time we booked, we felt comfortable we had made the right decisions and knew in great detail what we were doing. Their level of detail helped us immensely. This was a GREAT trip. The size of the ship and number of passengers made it just right. It wasn't a cruise with thousands of people and that made it calm, quiet and personal. You didn't feel like you had to be in a hurry. The food was great. Lots to choose from with a morning and lunch buffet and menu-driven evening meals. With an emphasis on Norwegian style ingredients, the selection was better than a lot of other cruises we've been on. The selection of excursions was comprehensive and covered a wide range of price levels. We even did some excursions not connected to Hurtigruten and they even helped us to connect with the right people and transition between the ship on third parties. But here's the thing that made this cruise and this company BEYOND great...the people. Many of the crew were from Norway so they knew the territory. Not only had they worked for Hurtigruten for many years, but they knew what to do, where to go, and what you'd experience. There wasn't a question they couldn't answer. Peter & David - two great managers on our ship - were funny, personal, and experienced. They cared, and that came through. It made all the difference. We left feeling like they were real friends. A word about rooms...we deliberately didn't get some big cabin up high. We had a Polar Outside: Outside Cabin...No great view, but it didn't matter. Why? With easy, fast access to the outside deck just one level above, you can be upstairs in like 60 seconds (literally). The Explorer Lounge on deck 7 is really where you'll spend a lot of time with its panoramic view. Trust me...save your money on a room and spend it on excursions! Hurtigruten's attention to detail made this cruise a real experience and I've been on a lot of cruise lines. We will seriously look at Hurtigruten again for other cruises in North America, Alaska, and Central America. Worth every penny to see a beautiful part of the world. Read Less
6 Helpful Votes
Sail Date: January 2018
We have just returned from a South to North trip. Some of the experiences were great, the ship was comfortable and the crew friendly but we will not be going again in the late spring for the wildlife as we'd originally intended. ... Read More
We have just returned from a South to North trip. Some of the experiences were great, the ship was comfortable and the crew friendly but we will not be going again in the late spring for the wildlife as we'd originally intended. From the UK everything is very, very expensive. More than we'd anticipated. £10 for a lager, £40+ for a run of the mill Pinot Grigio, £80-£100 for a 2 hour sightseeing tour, etc. And many of the excursions are a rip off because either they are too time limited due to the ships schedule or take place in the dark. Eg, at Trondheim our guided bus tour of the town (including a viewpoint lookout) was in the dark. It could have been run an hour later. At Saltstraumen, the tide was hardly running, so no 'maelstrom', and worst of all the 'Sailing in the Polar Night' aka 'Silent Whale Watching' (they changed the title as there were no whales), supposedly under an electric engine and maybe sail, is a farce. The captain confirmed they never raised the sail on that trip, most of the time we were under noisy diesel power, no whales are the norm this year as the herring have gone further north, and, of course, after the first half hour it was in the dark so the wonderful scenery we were told of was invisible. When the excursion sheet says the trip is say 3.5 hours for the dog sledding, you have to allow for time getting to and from the venue by coach and kitting up, safety talk and making a fuss of the dogs so this only a half to three quarter hour actually out. I didn't do this trip as I have mobility problems and thought it would be too long. It wasn't. Mobility wise on the ship there is a lift between floors, the outside doors have automatic button opening and there are shallow stairs with a rail and then a ramp for embarkation. Do as much homework as you possibly can before you go. There are maps provided for each port where there is time ashore and if you are of average fitness I would recommend using these and on-line information and doing your own excursion. Many did and saw so much more than we did on the organised trips. Read Less
4 Helpful Votes
Sail Date: January 2018
We wanted something a little different...weren't interested in doing nothing but wanted to see and discover new sights and experiences and we weren't afraid of the cold....it did go down to minus 20 degrees! The ship was ... Read More
We wanted something a little different...weren't interested in doing nothing but wanted to see and discover new sights and experiences and we weren't afraid of the cold....it did go down to minus 20 degrees! The ship was spotless with a very efficient crew that was always helpful,friendly and courteous. The cabin: Arctic Superior, was small with little space for 2 people to move around but on this trip it was for one occupant so it was fine. One couldn't afford to have "row" if sharing the cabin!!! Dining was excellent and far better than expected. The fish dishes were always delicious as well as the desserts. Breakfast and lunch were self service and the choices were many . Dinner had assigned seating & times. It was always a set menu but special diets and likes and dislikes were always catered for. We enjoyed excursions on most days. They were well organised and ran on time. Sledding was a new experience as well as snowmobiling through the polar night: great fun and quite spectacular on a clear night with a full moon. A trip to the North Cape was very instructive. We did get to see the Northern Lights. The talks/lectures on board varied...some better than others but one could choose what was most interesting. We didn't attend the entertainment in the bar area...so cannot comment. We couldn't find anything to criticise ....even the weather had been kind and the sea had been calm throughout the voyage. Read Less
4 Helpful Votes
Sail Date: December 2017
My first time with Hurtigruten, and picked the Northern Lights cruise and to be away for Xmas/New Year. My expectation was that I would be on a merchant ship that takes passengers, how wrong was I. Clearly it was dual purpose with some ... Read More
My first time with Hurtigruten, and picked the Northern Lights cruise and to be away for Xmas/New Year. My expectation was that I would be on a merchant ship that takes passengers, how wrong was I. Clearly it was dual purpose with some nice refinements in the passenger areas for relaxation. Whilst the passenger to crew ratio is not that of a cruise liner, you would not know that, they all do multiple tasks, and very well. of the two girls that serviced my cabin, I would see one serving me dinner, and the other in reception, and very personable. The expedition team were brilliant, soon got to understand what I might like to do, with good advice. Every day, or just about they led a couple of activities so that we the passengers could understand a bit more about Norway, and out ports of call, all very interesting. The restaurant was superb, locally sourced food from the ports of call, and service was all but excellent. Read Less
5 Helpful Votes
Sail Date: December 2017
Word of mouth from friends and positive reviews led to us taking this cruise. Knew it was not going to be a 'luxury' cruise and a working ship. The Hurtigruten booking staff were excellent to deal with online and will do other ... Read More
Word of mouth from friends and positive reviews led to us taking this cruise. Knew it was not going to be a 'luxury' cruise and a working ship. The Hurtigruten booking staff were excellent to deal with online and will do other bookings e.g. rail and transfers etc. Embarkation and disembarkation done well. The scenery is stunning and seeing Northern Lights on 4 separate occasions makes it a fine 'bucket list' experience. However, from our perspective, the on board meals were very bland and the dining experience, especially on a full ship is not great and it can get crowded in the dining area at breakfast and buffet times. Norway is so expensive hence the ship prices are very dear to our standards which detracts from the experience but this was not a surprise. The mini-suite we had was fine and again what we expected. We did the return journey but,to be honest, the return leg was a bit boring as the same ports are revisited but it was relaxing if that's what you want. My average score would have been higher if the meals had been better and the prices on board not so prohibitive but my advice is to do it - as it is a good experience but not one for those who enjoy fine dining or a luxury cruise. Read Less
2 Helpful Votes
Sail Date: December 2017
To view Northern Light was the purpose of the journey and we did see them on 2 nights , maybe they were not as impressive as they could be but weather and the sun do not always cooperate. However the journey involving 34 ports was very ... Read More
To view Northern Light was the purpose of the journey and we did see them on 2 nights , maybe they were not as impressive as they could be but weather and the sun do not always cooperate. However the journey involving 34 ports was very enjoyable and interesting. The ship only half full was very comfortable and the atmosphere on board very real axed and informal, this a working ferry. Staff were professional and genuinely seemed to enjoy their work. We were lucky to have an upgrade to one of the best cabins as our original cabin had not been cleaned properly when we arrived . The food was excellent the menu reflecting the local produce of the area that you sailing through. However wine and beer prices on board were very expensive even by Norwegian standards. Although the Nordnorge was quite small she was equipped with an adequate fitness area and 2 outdoor Jacuzzi and sauna. The ship was kept very clean and was in good order. This journey is well worth doing in winter and summer as it gives access to some stunning scenery off the beaten track. Read Less
2 Helpful Votes
Sail Date: September 2017
Having been on several cruises, we wanted to try a small ship and experience the Norwegian west coast fjords. The actual trip was a good experience with friendly crew members, interesting fellow travelers and the very majestic scenery. ... Read More
Having been on several cruises, we wanted to try a small ship and experience the Norwegian west coast fjords. The actual trip was a good experience with friendly crew members, interesting fellow travelers and the very majestic scenery. We had really good weather and were treated to the Northern Lights on several evenings. The Nordnorge was fun to sail on. However, I cannot be as positive about the booking. My experience was very mixed. At first some very helpful U.S. based agents assisted me after online booking left many questions. But later, we did not receive our printed vouchers, trip summary, luggage tags and pre-boarding information etc. until 2 days before we flew to Bergen. We had booked 9 months in advance. Then part of the supposedly included activities were not in fact included but needed extra payment. My advice would be to book thru a travel agent because I did not receive and could not find out key information unless I initiated the questions - for example how to find the transfer bus ,where were the needed vouchers, times to arrive etc., flight arrival and departure times for them to schedule transfers (they never asked, just guessed and all needed to be changed). So a great trip, but the US booking personnel need to upgrade their game. Read Less
7 Helpful Votes
Sail Date: September 2017
I did the Northbound Voyage from Bergen all the way to Kirkenes with my mom in Fall 2017. This was my first cruise experience. I'll start with the good parts. Good Thing #1 -- The boat's facilities (ours was the MS ... Read More
I did the Northbound Voyage from Bergen all the way to Kirkenes with my mom in Fall 2017. This was my first cruise experience. I'll start with the good parts. Good Thing #1 -- The boat's facilities (ours was the MS Nordnorge) were pretty nice. Recently renovated, everything was clean and in good working shape. I most enjoyed the two jacuzzis and the lounges on the top deck. Our cabin was small but functional, but we really only slept and showered in there. Traveling with my mother necessitated separate beds, and so our only option was the Polar Inner Cabin which I think is the tiniest, cheapest class of cabins and they are about the size of a large closet and somehow has 3 fold out beds inside, with two of the beds bunked on the left. At first it was a surprise and a disappointment, but we managed to make work over the next 6 days at sea -- not really a bother in the end. Good Thing #2 -- The food. In my opinion, it was excellent. Especially considering it was way better than it *had* to be, as we were inside their "walled garden" and would have been forced to eat whatever they served anyway. Breakfast and lunch is buffet style, while dinners are coursed. There is an opportunity to eat high quality, local ingredients at every meal. I ate salmon I think every day. The worst part -- Excursions. They are WAY overpriced. I actually called a few of the outfitters and found out that Hurtigruten's markup is around 150%. That's right. The tidal pool excursion in Bodo for example was three times the price than if you booked through the same agent independently (about $150 per person versus $450 if you booked with Hurtigruten). It's really a shame because we would have been happy to book multiple excursions if the prices were reasonable (even a little markup is understandable). Instead we only booked one excursion, the North Cape, which cost $400 per person, which literally only covered the cost of admission and the 30 minute bus ride there. Considering the cruise started to get boring around day 3, the scenery was by far the best on the one day the boat entered the fjords near Alesund (Geirangerfjord), given the chance to do it again I'd probably opt for a 2-3 day leg of the cruise only. https://www.tripadvisor.com/ShowUserReviews-g1532025-d278129-r530950755-Hurtigrutens_Hus-Stokmarknes_Hadsel_Municipality_Nordland_Northern_Norway.html# Read Less
1 Helpful Vote
Sail Date: August 2017
Good quality on the atmosfere, service from the crew, and the food was excellent. In this trip i was on just a transport from Harstad to Florø, with my car, but offcourse i can tel you; 3 days holiday cruise on a lovely boat. I ... Read More
Good quality on the atmosfere, service from the crew, and the food was excellent. In this trip i was on just a transport from Harstad to Florø, with my car, but offcourse i can tel you; 3 days holiday cruise on a lovely boat. I was happy with the good price for my car taken within, and service in that place. In my cabin was a good place to relax and break from the; yeah activ sosial atmosfere with restaurant, cafe, bar, alacarte, and shop. There was always crew who do an excellent service in the reception. In the ports we had a good look to all the pasenger and stocks/cargos leaving and came in to the ship all the way, and thats amacing to look at the fast on and off, and in some place "touch and go" :-). Always something to let the mind, and eyes left on, in a very good nature, fjords, mountains, and the light from the skifting weather is realy nice. Read Less
3 Helpful Votes
Sail Date: August 2017
In 2006, I sailed on this very same vessel to Antarctica. When I heard the ship had been refurbished in 2016 and was now sailing in the Arctic, I was anxious to experience "having sailed to the ends of the Earth" on the same ... Read More
In 2006, I sailed on this very same vessel to Antarctica. When I heard the ship had been refurbished in 2016 and was now sailing in the Arctic, I was anxious to experience "having sailed to the ends of the Earth" on the same ship. My expectations were exceeded on this cruise! Although the weather was a little bit less than cooperative, the sights of the Norwegian Coast were stunning, and the crew made the trip all the more enjoyable. From the Officers to the housekeeping staff, the passengers were treated like valued guests. Especially impressive was the menu and presentation of the food - all sourced locally. At one point - in Trondheim, I missed the ship and the reception staff was very helpful in trying to help my friend and I catch up with the ship in a different port. Missing the ship was an adventure to say the least, but all turned out well. My trip actually began in Copenhagen, then we flew to Bergen, Norway to catch the ship. When we docked in Kirkenes at the end of the north-bound cruise, we stayed the night in Bergen and flew to Oslo the next day. If I had it to do over, the only thing I would change on my itinerary is to have flown to Oslo sooner because there is not much to do in Kirkenes. All in all, this was an excellent cruise and I would be very happy to sail on another Hurtigruten ship some day - probably in winter to see the Northern Lights. Read Less
25 Helpful Votes
Sail Date: June 2017
This is a unique cruise, if must be said; its strengths lie in the scenery, the food and the ability of the small ships to get into small harbours. But beware: the value for money is NOT good. I know this is Norway, but drinks are ... Read More
This is a unique cruise, if must be said; its strengths lie in the scenery, the food and the ability of the small ships to get into small harbours. But beware: the value for money is NOT good. I know this is Norway, but drinks are exploitatively expensive and the trips ... eeesh. These latter are, frankly, a mickey-take. Here are some tips: On any city trip which involves a play, recital or museum visit look on line and buy the tickets direct. Take your own booze. We took Sigg bottles of gin, whisky and Campari and bought tonic locally. There are dire warnings about this, citing Norwegian public drinking laws. Utter nonsense: it's not a public place in that sense and they don't search the bags. Same applies to beer. Buy in a local supermarket at 1/6 (yup) the price on board. Plan ahead. Some stops are short. Do NOT miss the boat or it will cost you a very heavy taxi fare. Take your binoculars. Average age >70. It's a great trip, but beware hitting that onboard credit card of you'll regret it. The onboard experience is pretty good, but the South to North trip us better; the Kirkenes back to Bergen half had lots of small tours using the ship for transport. Inevitably they had different views on how to use facilities. The ships crew try hard to be entertaining. They are very efficient and the expedition information sessions are well-constructed. Read Less
13 Helpful Votes
Sail Date: June 2017
Wanted to see the fjords of Norway, we saw up close and with the size of ship we went in close in where other cruise ships could not reach. The cabin although small was comfortable (single) and was glad to have a inside cabin because of ... Read More
Wanted to see the fjords of Norway, we saw up close and with the size of ship we went in close in where other cruise ships could not reach. The cabin although small was comfortable (single) and was glad to have a inside cabin because of the 24hr daylight. You could not fault the staff they where most helpful and efficient, the food was great and a a large choice. The excursions was well organised and gave you a great insight to Norways countryside, mountains and culture. There was no entertainments as such on board there was a good choice of lectures and talks. On the down side the only thing was the noise when the ship docked and the whole ship vibrated, the ship called into many ports day and night (if you can call it night) because it was delivering and picking up cargo from many communities, but this work did infringe on the cruise side except for the for mention noise. But overall I would put up with noise or anything else because its a great cruise and would recommend it to anyone. Read Less
11 Helpful Votes
Sail Date: June 2017
We were not sure what to expect. This is a "ferry line" with people, goods and vehicles loading and unloading in every port. Frequent enjoyable stops. Smaller than Cruise ships (only 7 decks) and not as luxurious, but very clean ... Read More
We were not sure what to expect. This is a "ferry line" with people, goods and vehicles loading and unloading in every port. Frequent enjoyable stops. Smaller than Cruise ships (only 7 decks) and not as luxurious, but very clean with pleasant environment and excellent service-oriented English Speaking & accommodating staff. Scenery was incomparable! "Ceremonies" on deck were well done, especially when crossing the Arctic Circle and going into the amazing "Troll Fjord" at Midnight! Selection, variety and volume of buffet breakfasts and lunches was excellent. Dinners were imaginative, interesting and delicious. Activities were plentiful and informative and funn! Scheduled on shore outings were excellent in organization and entertainment and well run. Good variety of exertion levels for tours as well. Met very nice folks from all over the world. Crew was excellent, sincere and anxious to please. All spoke English fluently. Communications were excellent. Overall a most enjoyable cruise. Read Less
Nordnorge Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 4.5 4.3
Entertainment N/A 3.1
Public Rooms 4.0 4.4
Fitness Recreation 3.5 3.2
Family 3.0 3.2
Shore Excursion 5.0 4.0
Enrichment 4.5 4.0
Service 5.0 4.4
Value For Money 4.0 3.8
Rates 4.0 3.7

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