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21 Helpful Votes
Sail Date: May 2017
The most dissapointing cruise I have ever taken.. I had asked Celebrity directly if there where top brand liquors, specifically Grey Goose or Black Label and replied yes. Not only where there no Top Brand liquors onboard but I was not able ... Read More
The most dissapointing cruise I have ever taken.. I had asked Celebrity directly if there where top brand liquors, specifically Grey Goose or Black Label and replied yes. Not only where there no Top Brand liquors onboard but I was not able to have a drink because I do not drink national brand liquor. It gives me a headache. Additionally the cruise inner loop is a geological exploration cruise not a true Galapagos experience. We only where able to see birds but no real wildlife until practically the day before last when they took us to the Giant Turtle farm. Which by the way it was a very supervised and limited activity that we could not even get close to any turtle for a photograph if unless we had a 200 zoom lens because the guide adamant about it scolded you like a child if you dared to get reasonably close. The cabin I had a Veranda on the 4th floor could not be smaller because then we could not enter at all. Bed not even a twin it was 3/4 of twin narrowing at the feet to 1/2 twin. Bathroom so small I could not wash my hair in the whole week because my elbows could not withstand the pain. No entertainment at all. Food very good and the only worth mentioning was the staff. They bended backwards to make you feel happy. Never seen a crew so eager to help and make your voyage great. A very expensive cruise for so little offering. Excursions where merely walks over rocks and lava or extreme hikes with only some panoramic views. Activities not prepared for the not so young or very physically fit. I have many friends who chose Silver Seas over Celebrity and pictures and amenities don't compare. I chose Celebrity because always liked Royal Caribbean Service and thought this cruise would be more fun and amazing with good facilities. Very disappointing for my husband and me. Not worth the money for the quality. By the way don't mislead saying there is what is not in the cruise as I would have brought my own liquor. I am very sorry my Galapagos experience was so poor and when I share with friends they are amazed at our poor cruise experience compared to theirs in other cruise lines.You need to provide more realistic information of what you offer and not mislead customers as I have lost faith in Royal Caribbean. Tried writing and contact Celebrity Expedition to express my dissatisfaction and 1/12 month later they keep telling me when I call they are to busy to respond. Read Less
Celebrity Xpedition Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.3
Entertainment 3.0 3.6
Public Rooms 3.0 4.5
Fitness Recreation 3.0 3.8
Family 1.0 3.8
Shore Excursion 5.0 4.9
Enrichment 4.0 4.7
Service 4.0 4.8
Value For Money 3.0 4.5
Rates 5.0 4.5

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