1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Caribbean Princess Review
  5. Caribbean Princess Cruise Reviews
Sail Date: July 2019
We arrived at Port Everglades, and check-in was only delayed because some of the local agents seemed to be still learning the whos, whats, wheres, whys, and hows of the Medallion system. Boarding had not quite started, but within 15 ... Read More
We arrived at Port Everglades, and check-in was only delayed because some of the local agents seemed to be still learning the whos, whats, wheres, whys, and hows of the Medallion system. Boarding had not quite started, but within 15 minutes or so, we were on the ship. Our cabin wasn't ready yet, but I dropped off our case of wine and carry-on bags before heading to the dining room for lunch. Our waiter strolled in about 10 minutes later....he had just returned to the ship after spending several months at home, and he wasn't in his groove yet. We were in vacation mode, and apparently, so was he, so we chuckled about it. We ended up eating in the main dining room only a couple of times, opting for the buffet, and specialty dining more often than not. Once at both Sabatini's and Planks BBQ, twice @ Steamers, and four times in the Crown Grill. Sabatini's: It's been at least 7 years since we've tried Sabatini's. The meal was excellent. Everthing was fresh, and tasty. My only complaint....it's a loud room, Lots of hard surfaces. They also sat 5 tables in our waiter's section within minutes of our arrival, including a party of 10, swamping the poor guy, but everyone stepped up to get things served as timely as possible. He thanked us for being patient. Hey, I'm on a boat, with my wife, and a killer bottle of Chianti. What's not to like!? Planks: Service was great, but the food was only so-so. But when it comes to BBQ, I'm a tough cookie, because I live in Georgia, and I'm surrounded by great BBQ. Steamers: We really enjoyed the view from the window while chowing down on great seafood. Add the crab legs and lobster! Not everyone likes certain things, so it was real easy to say, no clams, or no mussels. They gladly offered substitutions. The service was outstanding. Crown Grill: Excellent service. I'd always drop off my wine a few hours before our reservation, and it would be decanted, waiting for us when we'd arrive. I had the lamb chops twice , and they were cooked perfectly. My wife had with the filet each time. Only once, did she have to send it back for being under-cooked. It happens every once in a while, and they took care of it. The entire CG staff were kept busy all night. Princess would go broke if they had to pay these folks by the mile. Vines: We enjoyed 2 flights of wine, and the pricing was very reasonable. Service was perfect. MDR: We had dinner there once, and were seated in a section that didn't have a waiter. After a few minutes, the Maitre D' asked us who seated us there, and quickly found a waiter to serve us. He did a great job, even without the help of an assistant waiter, but we found ourselves missing the friendly faces of the servers on the Lido Deck. The Ship: They are keeping her up nicely, always busy working on something. They are dealing with a/c issues in both public areas and cabins. We needed someone to fix our a/c the first night at around 11:45pm. They adjusted everything, and it was ok for the most part, but not 100%. Fans were offered, we declined. Our cabin was R745, the very last inside on the starboard side, which we absolutely love due to it's location. Three steps up, and you're at the terrace pool. We liked to call it our own private balcony. We ate breakfast and lunch up there most of the time, and there's always someone willing to bring you a drink or take your plates away. Every member of the food & beverage team we encountered on the Lido Deck, were delightful. Service was excellent. The Crew: Everyone seemed to be in great spirits as they had just finished doing months of 7 day Caribbean sailings, and this was a big change for them. New ports, cooler temps, and a week off from dealing with a turnaround day. We rarely encountered any lines or delays going here or there, because we learned a long time ago, that the early bird gets the worm. We were usually off of the ship while most were just showing up for breakfast.We walked between 5-6 miles each day in port. In a stop like Charleston, it was nice to walk and see everything and be back on the ship before it was too hot. How do you avoid an hour long line to buy ferry tickets in NYC? You download their app, and buy your tickets on your phone. I realize that some folks were miserable on this cruise, while others, like us, hated to leave. It's all up to you how you want to spend your time. Do you spend the night complaining, or do you choose your battles wisely and roll with things. I'll give you an example, there's a special drink I like on the platinum/elite lounge menu, I'd order it every day, and it was consistently made wrong. Instead of sending it back each evening while my wife drank her cocktail, we'd joke about if they were going to make it correctly or not each time. They got it right only once. A miserable record, but great folly for us. Some people seemingly take comfort in berating the help, I witnessed some doozies on this sailing. I would never let folks talk to my employees that way. So....if you don't like standing in lines, go before or after everyone else does. Don't get angry at the Maitre D because it's your anniversary and you can't get a window table. If it's so important to you, make arrangements ahead of time. Plan ahead, so you can enjoy later. You're on a floating hotel in the middle of the ocean, if you can't somehow enjoy yourself, you deserve to be miserable. Read Less
2 Helpful Votes
Sail Date: July 2019
We paid for a large suite and were extremely disappointed, as all advertising material said that in Club Class we would enjoy an upscale menu. All regular dinning venues had through the ship had the menu, but we were offered ONE additional ... Read More
We paid for a large suite and were extremely disappointed, as all advertising material said that in Club Class we would enjoy an upscale menu. All regular dinning venues had through the ship had the menu, but we were offered ONE additional appetizer & entree per night. Could not believe that when ever the ship was docked all dinning venues are closed with the exception of the buffet We did not take a large suite to go to the buffet I will say the food & service were fine We were only able to get seats to one show in 13 nights by cutting dinner short, everyone was complaining. The theater is too small Tendering was a joke, people were going crazy trying to get off We were supposed to spend a whole day in Quebec City, but one night received a notice that the water authority issued an order that everyone must go slower so we wouldn't arrive until 12PM. They must have gotten several hundred complaints as two days later the authority miraculously changed its mind so we could speed up and arrive at our 9AM scheduled time. But we didn't seem to be going any faster The crew were just not attentive or well trained Not the best cruise we have been on Read Less
2 Helpful Votes
Sail Date: July 2019
We boarded this cruise in Ft. Lauderdale. Embarkation and debarkation were very smooth and efficient, as we used the Princess medallions, which we received prior to leaving home. We had an inside cabin B741 on Baja deck (11), near the ... Read More
We boarded this cruise in Ft. Lauderdale. Embarkation and debarkation were very smooth and efficient, as we used the Princess medallions, which we received prior to leaving home. We had an inside cabin B741 on Baja deck (11), near the rear of the ship. It was comfortable and quiet, with very little outside noise. Everything worked, and our cabin steward was efficient in cleaning and servicing our cabin. The bed was very comfortable, and my wife both slept very well throughout the cruise. The weather was almost perfect, with only a couple of rainy periods and high temperatures in the 80's during the day. The ports of call were interesting and welcoming. We visited Charleston, SC; New York City; Newport, RI, Boston; Bar Harbor, ME; Saint John, NB, Halifax, NS, Sydney, NS, and Quebec. All of these ports had lots to see and do with the exception of Sydney, NS, which nevertheless was a pleasant walk around town. Charleston has a number of well preserved homes, and we simply walked around, enjoying the relatively cool weather in the morning in Charleston. In NYC, we docked in Brooklyn (Red Hook). This was less convenient than docking in Manhattan, but there is a ferry stop at the cruise terminal which terminated at Wall Street in Manhattan. It was crowded due to the number of cruisers, but we got to Wall Street after about an hour of waiting to buy tickets and then boarding. We visited the 9/11 Memorial, which is very well done. After lunch, we walked across the Brooklyn Bridge, and had a long wait (90 minutes) in the rain for a ferry back to Red Hook. Newport was a pleasant surprise. We walked the most accessible half of the Cliff Walk, and enjoyed seeing the estates there. The public transport was pretty good. We rode a hop-on, hop-off bus to enjoy the attractions in Boston. There is a stop relatively near the cruise terminal that is served by Old Town Trolleys. There is a cheaper hop-on hop-off service which we did not use since it does not serve the cruise terminal and would require a walk of almost two miles each way to access. Bar Harbor is the gateway to Acadia National Park, and we took a guided bus tour of the park (Oli's Trolleys) that including most of it's high points. It was well done, and a convenient way to see the park. Bar Harbor also has many restaurants and drinking establishments serving the tourist trade. We took a hop-on, hop-off at Saint John's NB. Highlights here were the Reversing Rapids, in which the river flow changed direction when the tides in the Bay of Fundy ebb and flow. We also enjoyed a flight of beers at the Moosehead small batch brewery, which was a treat since I last time I had Moosehead beer was in college in the 1970's. There is a lot to do in Halifax, NS. We visited the Museum of the Atlantic, which has a very good exhibit on the Titanic, and the Citadel. There was not much to do in Sydney, NS, but we had a nice walk about town, coffee and Timbits at Tim Horton's, and a beer at the Governor's pub. One of the best things Princess did at Quebec was to overnight there, which allowed more time for our visit. We stayed an extra night at the Hotel Chateau Bellevue. As a result, we had a good opportunity to see the sights in the old city, and take a day trip to the Isle d'Orleans, the St. Anne basilica, and Montmorency Falls. We had a great time in Quebec, with great places to eat and drink. The people of Quebec were friendly and welcoming. Taxis to the airport are a flat rate of C$35, which was cheaper than Uber. We were surprised that there were relatively few flights out of the Quebec airport and they are relatively expensive. A number of our fellow cruise passengers opted to either take a shuttle or the train to fly out of Montreal, which has much better flight availability. In summary, this was a pleasant, relaxing cruise. Service was excellent, and the ship was well maintained. Although Princess sometimes can be disorganized, such as the tendering to Newport, RI, it still has a good combination of quality and comfort. The biggest complaint I have with this cruise is the relative lack of enrichment activities. Entertainment was excellent, with very good production values, but a lot of people were turned away because the theater could not accommodate everyone.The food was uniformly good, but for the most part not exceptional. We did have an exceptionally good meal in the Crown Grill, which was worth the $29/pp upcharge. Our cruise was good value for the money. Read Less
1 Helpful Vote
Sail Date: July 2019
Coming from Florida, this cruise was a good choice for us. We have easy access to Port Everglades and had the opportunity to enjoy cooler summer weather in New England and Canada. We have sailed with Princess many times and are Platinum. ... Read More
Coming from Florida, this cruise was a good choice for us. We have easy access to Port Everglades and had the opportunity to enjoy cooler summer weather in New England and Canada. We have sailed with Princess many times and are Platinum. The ship is pretty, the food is good, and the ports enjoyable. A downfall for some might be the entertainment. The peculiarly designed showroom fills up fast, and one needs to claim a seat almost an hour before a performance. We didn't bother going. Too much trouble. Because this was a new itinerary for employees in the excursion department, they were inexperienced and caused some chaos with crowds leaving the ship at various ports. At some of the ports, the walkways from the ship to the terminals were very long...one example was Charleston which was 5 stories down..and then up. Our balcony cabin was attractive with new carpeting. However there was some mold in the bathroom and a dirty bed skirt which was quickly replaced. We did have a wonderful 13 days on the Caribbean Princess. Vacations are what you make of them. Read Less
1 Helpful Vote
Sail Date: July 2019
My spouse and I had wanted to do a New England / Canada Cruise for sometime. We were fortunate enough to have benefited from a last minute sale from Princess Cruises that allowed us to experience this wonderful itinerary. Our experience ... Read More
My spouse and I had wanted to do a New England / Canada Cruise for sometime. We were fortunate enough to have benefited from a last minute sale from Princess Cruises that allowed us to experience this wonderful itinerary. Our experience aboard the Caribbean Princess was generally very good but there are some minor issues that should be reviewed by Princess in order to improve their service onboard this ship. We booked an Oceanview Cabin that was partially obstructed but were pleasantly impressed with the size of he cabin and the storage space that was available for us during this cruise. The bathroom on the other hand was quite small that lacked storage space for toiletries and one needed the skills of a contortionist to benefit from the space provided in the shower. Our Stateroom attendant was excellent and our cabin was kept in immaculate condition. We participated in the Anytime Dinning and our overall experience was varied depending in which dinning room we were assigned for that evening. In the evening some of the Dinning Rooms were at capacity when we arrived and the Maitre D would often assign us to another Dinning Room in order for us not to have to wait for a long time for a table. This resulted in mixed results in regards to the service we were provided by the staff, Generally the service was very good but on occasion the server would get the order wrong and the wait times for service would vary from a few minutes to one one occasion twenty minutes. The quality of the food in the Dinning rooms also varied from being very good to poor, Over the years we have observed, as well as other long time Princess Passengers, that the quality of food in the Dinning Room has somewhat deteriorated although it"s still better than many other Cruise Lines. On the other hand the food in the Buffett was surprisingly very good and the selection of food was impressive. We attended two speciality restaurants onboard the ship including the Italian and the BBQ Restaurants and found the service and food to be excellent. The entertainment onboard the ship was very good. The production shows were off a very good quality although one of the production shows experienced some technical problems and it was cancelled half way through the performance. The Princess Band, performers and cast members of the production shows were of a very high calibre. Outside of the never ending Art Auction so called Enrichment Programs there was nothing in regards to guest speakers to discuss the Historical significance of the ports we were visiting. Outside of Halifax we booked our excursions through the Princess and we enjoyed all of them. Most of our excursions were of walking variety and did require a certain level of fitness. Clearly these excursions should not be booked for people with any mobility issues. The only issue regarding excursions was what occurred during this cruise was in the Port of Newport. This Port required tendering in order to get ashore and the process that took place regarding this experience can only described as a fiasco! It took up to two hours for some passengers to get ashore through the tendering process from the ship. Needless to say there were a number of unhappy passengers on that day. Overall we did enjoy this cruise and we definitely would book another cruise with Princess. Read Less
2 Helpful Votes
Sail Date: July 2019
Main attraction was an opportunity to visit ports on eastern shore of Canada and the United States. I chose Princess because my previous cruise experience was very good. This cruise is much different than expected. Upon landing in Fort ... Read More
Main attraction was an opportunity to visit ports on eastern shore of Canada and the United States. I chose Princess because my previous cruise experience was very good. This cruise is much different than expected. Upon landing in Fort Lauderdale Princess personnel provided little assistance other than yelling, herding, and selling transfer vouchers. The voucher for transportation between airport and pier required additional wait till me of more than forty minutes, another stop in the airport and holding any carry on luggage upon your lap due to the fact that metal rods were installed along the upper shelf to prevent anyone from using them. Upon arrival to the ship contradicting directions were provided passengers regarding what should be done with luggage. Crowding and screaming resumed throughout the boarding of the ship. No one assisted with direction to rooms, food, rest area, etc. As the trip continued the Captain made several long winded announcements that were misunderstood because he could not speak English well. On one occasion he announced "an investigation of a matter is underway." Many passengers were certain the crew was investigating. "MURDER!" The Cruise Director provided little introductory information regarding any port. No excursions were described. The threat that "you can miss the boat when your excursion is purchased directly. Princess also enjoyed price gouging, for example HOP ON HOP OFF in New York posted rate of $55 sold for $99. Exiting the ship became a hide and seek game at every port. No announcements were made to inform passengers at what level the gangway would be placed. Entertainment on this cruise was excellent, however the theatre is so small one must arrive at least thirty minutes early. The Princess has also implemented system in which a madallian Is given each passenger. The madallian are several colors depicting how many times you have been with Princess. Elite and Platnum levels were paraded by guests having a lower medallion status. The crew appeared unprepared for any medical emergency. A passenger who could not breathe required more than five minutes to receive medical assistance. His help appeared after the ship captain announced the need. The ship Doctor provided assistance two hours daily. Another passenger fell getting off the boat. He was not helped by any Princess staff. Upon his return to the ship after visited nag the hospital he found all of his belongings had been packed. He had to beg the doctor to return to the ship and his room. He was charged $250 for the packing and cleaning of his room. I share these stories due to the fact that more than fifteen percent of the passengers appeared to be ninety years old carrying canes, walkers, and wheelchairs.Elite and Platnum members will brag and boast of the wonderful time they enjoyed on this cruise. Good for them. I regret that I will be unable to reach this high social status. Read Less
1 Helpful Vote
Sail Date: July 2019
This was an amazing cruise with 9 ports ... there was so much to see and do in every single port! We thoroughly enjoyed the smaller group excursions. The LuLu Lobster boat, in Bar Harbour, was one of our favourite excursions. We ... Read More
This was an amazing cruise with 9 ports ... there was so much to see and do in every single port! We thoroughly enjoyed the smaller group excursions. The LuLu Lobster boat, in Bar Harbour, was one of our favourite excursions. We wouldn’t recommend the whale watching as there were about 250 passengers on the boat; very crowded and the chances of seeing a whale is minimal (we didn’t see any because the fog rolled in). We did see numerous animals and birds randomly throughout the cruise. We were somewhat disappointed with the organization of disembarkation for a few of the shore excursions. Entertainment on the ship was exceptional! At a couple of the ports they had local groups come onboard to perform - ex. French Canadian group in Quebec and children’s Celtic dance group. We had issues with some wait times for the anytime dining however Moises in the Palm Dining room took good care of us once he realized there was an issue. Food choices and quality were great! Our room steward, Richard, was the absolute best! Our cabin was exceptionally clean and the Richard took very good care of us! All in all a fabulous cruise and experience! Read Less
1 Helpful Vote
Sail Date: July 2019
Choose this cruise because it was close to a two week cruise. Loved the ports of call, and had not been to a few. Great ending in Quebec where we choose to stay a few days and then take a train to Montreal! Had never been to theses ... Read More
Choose this cruise because it was close to a two week cruise. Loved the ports of call, and had not been to a few. Great ending in Quebec where we choose to stay a few days and then take a train to Montreal! Had never been to theses places in Canada. My favorite stop was Bar Harbor Maine, the Natonal park tour was very interesting! The medallion on the cruise ship was a fun experience which we had tried on other princess cruises. Throughout the ship there were places you could use your medallion to find out what the venue for the day was, and where the activities were being held. Our room was a premium balcony in the aft corner of the ship! Fantastic balcony and room! The whole cruise on the Caribbean Princess was exceptional! Our captain was very engaging and good at announcements and keeping us updated! Love princess cruises, this was our 30th cruise just with princess. Read Less
9 Helpful Votes
Sail Date: July 2019
We have sailed with Princess a number of times, but had a very bad experience two years ago. We decided to give them another chance as the itinerary appealed to us. We won’t travel with them again, and our fellow passengers that we spoke ... Read More
We have sailed with Princess a number of times, but had a very bad experience two years ago. We decided to give them another chance as the itinerary appealed to us. We won’t travel with them again, and our fellow passengers that we spoke with also felt very let down. Their cost cutting attempts affect all parts of the overall experience from having nothing to stir your coffee with, to reducing time in key ports at the last minute - just speed up and stop trying to save money on the fuel!!! Princess’ biggest issue is the fact they never accept responsibility for their actions, they lie, offer up pathetic excuses and blame the passengers. The reason it took 2 hours to disembark at Newport - because we all decided to get off the ship at the same time!!! The reason we had such a ridiculously long queue at Boston - that’s right, our fault for wanting to make the most of our short time there! We paid over £3k each for a mini suite but it took 36 hours and 3 phone calls to get our shower fixed. 24 hours to get water delivered that we had already paid for prior to the cruise. Vegetarians are not catered for (unless you want to live on salad), food labelling is dangerously bad and food is always cold. I’ve never seen food temperatures taken. General staff like room stewards are as nice as ever, but everyone else in what may be considered a more senior position are rude, unhelpful and critical of their guests referring to them as ‘idiots’. The entertainment is worse than 1960’s Butlins, but then the cruise director and ents team behave like that’s where they all came from. My advice - Celebrity or Royal Caribbean will value you much much more and understand the importance of good customer service. Read Less
4 Helpful Votes
Sail Date: July 2019
Food market food was awful always looked like it had been out way too long No variety had regular ask for things to be refilled on breakfasts Sick last but one day and never ate outside ship or on their tours So little ... Read More
Food market food was awful always looked like it had been out way too long No variety had regular ask for things to be refilled on breakfasts Sick last but one day and never ate outside ship or on their tours So little information about how to use their medallion system All they want is you to do is spend money in their casino if you are a family don’t bother Never tell you what the movies are about Only good thing was the pizza place and the salty dog Cabin attended always missed things on room refresh Now we sit in an airport with no seats Watch out if they put you in Shula’s hotel wet and the food is extortionate Only good thing was the band static don’t get a drinks package unless you never leave the ship it’s cheaper to buy individual Shore excursion team where helpful but most things you can do on your own on this route I will never use Princess again unless absolutely desperate Read Less
Sail Date: July 2019
Medallion embarkation started the cruise off strong. But Medallions didn't exactly work as advertised. Had to download 4 apps to get full use and some in our party couldn't download and/or us all of them so we were limited in ... Read More
Medallion embarkation started the cruise off strong. But Medallions didn't exactly work as advertised. Had to download 4 apps to get full use and some in our party couldn't download and/or us all of them so we were limited in functionality. Can't add shipmates to your medallion if they are minors not in your cabin (privacy issues) yet all the cabins list every occupant even if they are underage...seems like a privacy issue. Desserts in the Main Dining Room were disappointing every single night so we usually went to the buffet upstairs for dessert. Not sure why this cruise was so bad for desserts...for example, on Italian night there was no tiramisu in the Dining Room. But the buffet had tons of it. Probably a blessing in disguise from a weight perspective. The entrees started off strong but got progressively weaker throughout the week. Missing flavor and consistency. Not sure I would go again unless we got a really good deal and the itinerary was fantastic. Regal or Royal are hands-down superior. Read Less
2 Helpful Votes
Sail Date: July 2019
I enjoy the Club Class amenities. The Mini-Suites are centrally located on the ship. The Club Class Dining is exceptional. Quieter area. Nice linens. Excellent attention from wait staff. Extra menu items are always a nice added choice. ... Read More
I enjoy the Club Class amenities. The Mini-Suites are centrally located on the ship. The Club Class Dining is exceptional. Quieter area. Nice linens. Excellent attention from wait staff. Extra menu items are always a nice added choice. The Caribbean Princess is a lovely ship, but once you sail on the newer class; Royal, Regal, and soon the Sky, the older ships aren't quite a elegant. However, the ship is well kept and laid out nicely for getting to/from activities. Never a crowded pathway when the Theater is letting out, or too many people crowding the buffet line. Princess does the Game Show activities for adults, but also kid appropriate. It offers a little something different if you don't want to watch the Theater shows. This itinerary going to Belize and Roatan was nice, as we had not been there. A repeat stop to the Grand Caymen is always pleasant with plenty of choices every time. The extended port time in Cozumel was perfect, gave us an opportunity to go to Cancun/Tulum on an extended shore excursion. Otherwise - Cozumel gets boring. I find the wait staff/service providers on Princess to be top notch. Pleasant, not rushed, informative. This was a full Medallion Class sailing. The Medallion itself is terrific. Small, easy to carry with a variety of options you can either pre-purchase or purchase on ship. The staff only asked your cabin number when ordering drinks, then they always acknowledged you by name when they brought your drink. This was because they confirmed your photo to make sure no one else was using your account. There were times when they had to read your name/cabin number on the medallion when they did not have a handheld tablet device. The 'Apps' did not work all the time. We had to log in frequently as for some unknown reason. The Ocean Now to order drinks/food didn't apply in the Theater, otherwise there was always sufficient wait staff to take orders. I didn't find a need to order anything to my room using the app. I would have used the Ocean Compass to locate Shipmates, and chat with them, but the app took too long and then if they weren't logged in, it obviously didn't work, but you wouldn't know why. The Medallion Internet was slow if you didn't purchase the unlimited - different band widths? The original Ocean Concierge app worked better in my opinion than the Ocean Compass for itinerary information, daily Princess Patter activities, Folio information and breakfast ordering. Doing the Ocean Ready app to pre-load your guest information did speed up the check in process at the port. There was no waiting. Overall - I really enjoyed this itinerary, ship and Princess. Read Less
Sail Date: July 2019
Good, but not stellar for our first large ship cruise. While we were impressed with friendliness of the staff, general professionalism it had shortcomings in terms of a party boat and lacking the expected amenities and relaxing ambience ... Read More
Good, but not stellar for our first large ship cruise. While we were impressed with friendliness of the staff, general professionalism it had shortcomings in terms of a party boat and lacking the expected amenities and relaxing ambience for adults. Also a number of experienced cruisers commented that this did not rank highly in the Princess ship lineup or comparing to some of the other lines. But we now have a baseline for future comparison. The pool seen was generally way too crowded that generated into a party atmosphere some evenings. Lounge chairs were occasionally hard to find especially in a shady area as baking in the sun was not possible. Food service and quality was sometimes inconsistent in quality, although the presentations were very nice and attractive. The ships organization of activities overlapped not giving the opportunity to attend more than one. The desk services was sometime undermanned causing queues where we did not want to wait. Read Less
Sail Date: July 2019
This was an adult only trip with me and my boyfriend We’ve always traveled on mega ships with kids and we wanted to try this ship out but knew that this was not something for the kids as they’re used to mega RCCL ships with lost of ... Read More
This was an adult only trip with me and my boyfriend We’ve always traveled on mega ships with kids and we wanted to try this ship out but knew that this was not something for the kids as they’re used to mega RCCL ships with lost of entertainment. The embarkation was super fast and smooth, our room was even ready when coming onboard! (That’s a nice surprise becaus RCCL makes you wait for the room for hours!) The ship has been refurbished and it’s shows in several places, but a lot of the lounges and walkways were dated. We had a balcony room. The rooms are nice but also a little dated. Mattresses/ pillows/comforters are super comfy, we slept like babies all week! The medallion makes it easy to enter rooms and worked great for us using it at bars where their tablets sensed us approaching and our names and pictures would pop up in their screen without us even having to scan the medallion for payment. Buffet was a disappointment. It looked like a good size buffet but there were not many choices, mostly side dishes and items for salads. Desserts were also disappointing. I have to say that RCCL truly our does it self in this department comparing to other cruise lines. I was hoping for some different, ethnic foods to try at the buffet but there was nothing. One night Indian style okra was served with rice, it’s was ok. The next day the left overs were served again. There was just nothing good at any day that we went. The good part is the way they run the buffet, there’s always one side open and you can walk in for water, tea and food if you’re hungry. There’s never a down time when the buffet is closed due to turnover from i.e. lunch to dinner, as we’ve experienced on other cruises. There are also many different options, Steamers had free lunch which alternates Raman noodle bar and Mongolian buffet (stir fry). There also a pizza place on deck 15 and Salty Dog where they serve burgers and hot dogs. The traditional dining was just OK. The wait staff is friendly and nice, but again, nothing as professional and efficient as other cruise lines. Waiters were not very personable and we never even knew their names. Entertainment on the ship was ok. I wish that there were more adult comedy shows as the cruise caters more to adults. We stopped at Grand Cayman where we did a stingray excursion that we booked with a third party because the cruise excursion was sold out and we were put on a wait list. I actually liked the third party one better because it was early in the morning before all the crowds arrive at the stingray spot and we also only made one more stop to snorkel, so we were done early. We ate at a local restaurant and went Bach to the ship. Next was Roatan where we rented a car and drove to west bay beach. Well, what a horrible experience that was. The beach was overfilled with tourist from ships and those staying at the resorts. People were literally rubbing shoulders in the water and the ocean was all murky from the sunscreen. Vendors harassing everywhere, if not to buy something then for a massage. We paid $20/pp to get into Paradise Beach resort and we’re told the price included a beach chair and umbrella. When we walked out on the beach, there were no chair or umbrellas available. The attendant offered to bring out two chairs and squeeze them in between the already packed tiny square of beach that belonged to the resort but said that they didn’t have the “free” umbrellas and we’d have to pay for one. So we already had spent $40 and now they wanted more. After saying there for 20 minutes, looking for a spot and arguing about the umbrella, we decided to just leave. We went back to the gate where we were charged the entrance fee and asked if they’d give us our money back since they didn’t have beach chairs or umbrellas. Nope. They refused. Didn’t even want to look at us. We got in our rental and drive off to find a free, remote beach where there aren’t 1000’s of people and we found just that! The locals weren’t cooperating in giving us directions to a less busy beach, they all get a kick back for the people they bring to the busy resorts, so we looked it up on the map and drive off and buy was it worth it. The west bay beach was truly horrific. Beautiful place but so over crowded. Next port was Belize, we didn’t do any excursions but wanted to walk around and take a picture at the Belize sign. Well, we could barely make it out of the port. The vendors formed a wall that we had to walk through, asking us to buy, take an excursion, braid our hair etc. small kids were also asking for $5. It was horrible. We ran over to the sign where we were asked for money and then ran right back to the port where they could get in. Next was Cozumel. We had planned on renting a car like we always do when we’re there but after getting really sick from the Mongolian buffet at the ship, we had no energy so we walked around the port, stopped at Fat Tuesday and went back to ship. Back to Fort Lauderdale next morning with a easy stress free disembarkation unlike other ships. Those are the worst days because I always feel like everyone’s rushing, they want you out of the room etc. We didn’t feel like that at all - and somehow they still manage to have rooms ready for people embarking way before other cruise lines do. Rooms have to be vacated by 8.30. Other things; the ship shakes and vibrates a lot! When sitting at the buffet, our glasses litter lot were sliding on the table from the vibration and it was maki g me sick to my stomach and hard to eat. The waitress told us that it’s something on that particular side of the boat, that it shakes so much. This ship is comparable with RCCL Enchantment of the Seas; it’s not that big, doesn’t have that many shops and the “happening place” is the piazza. Coffee on the ship is undrinkable. I don’t have coffee for almost a week. We bought coffee by the ice cream bar and it was a little better than the buffet. They do have good movies On Demand that you can watch in your cabin for free. Would I bring my kids on this ship? No. There’s not much to do, no zip lines, no flo riders, they wouldn’t like the buffet, not many pools like they’re used to, movie theater or ice skating, but that’s only because they’ve seen the best and we’ve been on more family friendly cruises. This definitely caters to an older clientele. The ship has lots of lounges and bars, I think 11 of them! People sit and play cards, games etc. Would I go again? Maybe another adult cruise. Read Less
1 Helpful Vote
Sail Date: July 2019
I've been to 7 cruises and this was my first with Princess. This was by far the best. Service was impeccable. Fast service in the main dining room unlike other cruises I've been too. The cabin steward was always there with a ... Read More
I've been to 7 cruises and this was my first with Princess. This was by far the best. Service was impeccable. Fast service in the main dining room unlike other cruises I've been too. The cabin steward was always there with a smile making sure that all was perfect. The entertainment was top notch. The show Bravo was excellent, real Broadway quality. That was the only cruise in the world that had a drag show. Very entertaining. The food was very good. The buffet had the largest item selection I've ever seen. The 4 deck area in the back of the ship was the best place to lay down and relax and just see the ocean go by behind us. The bar/nightclub Skywalker was awesome with a 360 degree view. It was an awesome vacation. Without a doubt, I am sold on Princess and will be looking forward to my cruise with them. Thanks Princess! Read Less
4 Helpful Votes
Sail Date: July 2019
Never have we cruised with Princess before, and believe me we will never cruise with them again. We had the understanding that this ship had very recently been refurbished. Once in board, we saw little evidence of this. The ship is very ... Read More
Never have we cruised with Princess before, and believe me we will never cruise with them again. We had the understanding that this ship had very recently been refurbished. Once in board, we saw little evidence of this. The ship is very OLD AND TIRED. Dining on board was not good. We ate in the main dining with a 7:30 seating. We had a large group of 14 and had thought we could all sit together. This was not the case. We were sitting by each other, but at 2 separate tables. The head server would “suggest” his picks for dinners, which he would add that the picks were not good. We had 2 formal nights. Having read the required attire we do not remember the mention of NO shorts for men. The first formal night 2 men of our group had nice linen shorts. We had the exchange of words with the head guy and finally sat. The 2nd formal night one of our group only had shorts with him, he was not permitted to enter for dinner. The cabins were small although clean. Our group ended up sitting in the back of the boat on the sea day. We never did see anyone to serve drinks The boat itself had a lack of bathrooms. The one women’s bathroom by the main dining room only had one of the toilets working and that was only for 1/2 of the cruise. Other then that, the bathrooms were not marked well and very hard to located We saw one show up in the Skylounge. It was horrible. We all were very disappointed. One in our group checked his bill the night before we disembarked. He expressed his dissatisfaction with the whole cruise and was told the employees were at the end of their contract and was just plain tired and this was why the service was poor. Seems to me that this shouldn’t be the paying customers problem and if this was the case the cruise should have been at a deeply discounted price All in all, I was 100% disappointed and as stated before will never cruise with Princess again, along with the 13 others who were with me Read Less
Sail Date: July 2019
We spent 3 nights in Fort Lauderdale at a beach hotel prior to the cruise, and on the morning of departure we took a quick taxi to Port Everglades. The terminal was very busy but the lineups moved quickly and check in was fast and ... Read More
We spent 3 nights in Fort Lauderdale at a beach hotel prior to the cruise, and on the morning of departure we took a quick taxi to Port Everglades. The terminal was very busy but the lineups moved quickly and check in was fast and efficient. Our room was ready when we boarded the ship around 1:00 PM. The Caribbean Princess has been modernized, and we noticed the newer rugs, new pictures in our stateroom, and newer look to the ship in general. There is a new splash pad zone on the upper deck for kids, with several lounge chairs (some with clamshell type covers) nearby. We went ashore in Princess Cays, Bahamas, which is a busy beach with lots of room to spread out. We booked a cabana for the day, and it was nice to have a spot to regroup, cool down, or just take a break either indoor with the ac or outside on the shaded lounge chairs. We also went ashore in St. Thomas and took a bus tour & beach break. In St. Maarten we took a similar tour but spent more time on a beach with an included lunch. The weather cooperated the entire week and it was sunny and hot each and every day. Overall, we enjoyed our cruise very much. Our room steward did a good job, the wait staff in the restaurant (Club Class Dining) were very attentive, the front desk and shop staff were also very friendly and helpful. The ship is easy to navigate, and we found using the aft elevators very handy because they were less busy as compared to the midship elevators. The pool areas were a bit crowded on sea days but there was often a few chairs available in which to sit. We didn’t eat in the Marketplace cafeteria more than a few times; the sit down dining rooms provided a table, wait service, and less of a rush so it was more relaxing for us to eat in those venues when we could. For breakfast we generally ordered room service - one of our favourite ways to start the day! Our room was well laid out and spacious, with two windows & close to the water with very little noise or movement from the ship. The location couldn’t be beat: close to the Piazza, front desk, shops, and Coral Dining Room. Overall, a great week on the Caribbean Princess! Read Less
Sail Date: July 2019
We overall enjoyed our cruise to the Eastern Caribbean. Our two interior cabins were clean and well kept. (It would have been nice for Princess to choose a floorplan that sacrificed a bit of closet space in order to expand the size of the ... Read More
We overall enjoyed our cruise to the Eastern Caribbean. Our two interior cabins were clean and well kept. (It would have been nice for Princess to choose a floorplan that sacrificed a bit of closet space in order to expand the size of the shower, though. At 6'1", my "wingspan" in the shower was much more important than having six superfluous feet of closet space in which to hang a handful of dressy clothes.) The food was amazing and we very much enjoyed the shows and activities offered on the ship. Our excursions were top notch. Our girls spent most of their onboard time in the teen room, and had a blast with the planned activities. However, we had major problems with the Medallion system from the moment of embarkation. For some reason, my daughters and I were issued Medallions, but my husband was issued a key card. I still have no idea why ... I did nothing unusual with his booking process. We were told at embarkation that his Medallion would be ready by dinnertime. At dinnertime, no Medallion. Then we were told that it would be ready first thing in the morning. In the morning, no Medallion. We grew increasingly frustrated as we fell into a pattern of checking in at the service desk every 6-8 hours to be repeatedly told that his Medallion was still being processed. At one point, he asked what would happen if one of our girls lost her Medallion; he was told that a new one would be issued immediately. When he asked why such service couldn't be granted for him, we discovered that the key-card and Medallion databases were entirely separate entities, and he would have to be "created" as a new passenger in order to receive a Medallion. This finally did occur; he received his Medallion ... halfway through the cruise. Once his Medallion was activated, both he and our older daughter were able to track all of us, but my younger daughter and I could not track him. Ever. In addition, for a period of 36 hours, our younger daughter's Medallion dropped off the system and she was un-trackable as she moved about the ship. She was unable to do anything without being accompanied by her sister, with a properly working Medallion, as that was the only way we could ensure that we were able to keep tabs on where she was. When we raised this issue at the service desk, the clerk logged in to his iPad and showed us where she was at that moment. "See? She's perfectly safe!" he told us. We walked him over to the nearest public kiosk and showed him that his information was useless to us, as we couldn't see it ourselves. We felt like we weren't being heard. Not being able to verify her safety was only part of the problem; the larger issue was a faulty tracking system, completely out of our control. I had a scary moment, once both girls' Medallions were back online, when I went to track them and discovered that they were on different floors. The younger one was on a floor which contained only private cabins. She had no business being on such a floor. I raced down to her tracking location to discover that she wasn't there. I climbed six flights of stairs in a panic to find my older daughter in the teen room and ask where her sister was; I found both of them sitting together. I walked to the closest kiosk and logged in; my younger girl, sitting 15 feet away from me, was still registering as being on a cabin-only floor six levels below. Her Medallion location only reset when she logged herself into the kiosk. The Medallion system definitely gives great benefits ... when it works. Obviously the system has a lot of kinks to be worked out. Read Less
2 Helpful Votes
Sail Date: July 2019
We chose this cruise line because it touted it's high tech Medallion and Medallion related apps (downloaded) from home, all of which malfunctioned. Ocean Compass and Ocean Now required us to sign in repetitively, and frequently told ... Read More
We chose this cruise line because it touted it's high tech Medallion and Medallion related apps (downloaded) from home, all of which malfunctioned. Ocean Compass and Ocean Now required us to sign in repetitively, and frequently told us we had disembarked, were not onboard... we were seated by the main pool on Deck 15. IT staff onboard could not resolve the issue..we were finally told it was the make of our phone....and that upper management knew. They knew and did not inform passengers pre-cruise. Very poor. Entertainment mediocre at best. Food fair unless you wanted to go to non-fare included restaraunts. Anytime dining means 7:30-9:30 PM . Oppressive smell of sewage emanating from the Spa on Deck 16. Do not recommend snorkeling excursion at St. John's...passengers poorly monitored for safety. We have been on several cruise lines, including Disney. This was the worse cruise we have ever taken. Never again. Read Less
Sail Date: July 2019
We were a family of nine and we chose this cruise because it fit into everyone's schedule. Next time we will not leave from Ft. Lauderdale. More than half the guests were seniors which meant that there weren't many things for ... Read More
We were a family of nine and we chose this cruise because it fit into everyone's schedule. Next time we will not leave from Ft. Lauderdale. More than half the guests were seniors which meant that there weren't many things for children to do on board. The food was okay. I liked the food better on our first Royal Caribbean cruise. There weren't many dairy free dessert options. The staff, however, were pretty cool. I had a pretty nasty indecent with a sales associate in the Effy jewelry store on the ship and it wasn't addressed by management. Outside of that incident the staff on the Caribbean Princess were pretty good.The pizza spot, Slice, makes incredibly delicious pizza. The coffee shop/ice cream bar was good at delivering cones but it seemed like everyone assigned to the coffee bar was figuring it out. The ship seemed dated but clean. It was only my second cruise so perhaps all ships look dated. There was a sewage smell that we smelled often that was off putting nut I guess that is the price you pay on a ship. I probably won't cruise on Princess for a very long time because fo the racist incident I experienced and since there are other options but it was an experience. Read Less
Sail Date: July 2019
This was a great cruise in so many ways. We traveled with good friends and all of us had a wonderful time. Service was excellent, staff was friendly, food was good, ship was well maintained, beds were greatly improved since our last ... Read More
This was a great cruise in so many ways. We traveled with good friends and all of us had a wonderful time. Service was excellent, staff was friendly, food was good, ship was well maintained, beds were greatly improved since our last sailing on the Caribbean Princess, and itinerary was perfect. Club Class dining was well worth the extra expense - we had the best service and every meal was great. Adult only pool was very nice on sea days, entertainment was good and there was a nice variety of activities. Staff in boutique stores were phenomenal (Effy, Swarovski) - even got to try on a 45 carat tanzanite necklace - amazing!!! Complimentary wine/champagne events were also a nice addition. The only constructive feedback I have is around the art auction. We've attended art auctions on numerous cruises and have collected several pieces along the way. We intended to purchase art on this cruise, too, but auctions weren't as fun or accommodating as we've experienced in the past or on other cruises. Champagne was extremely limited and all glasses were filled 3/4 of the way with orange juice. I don't drink orange juice, so I didn't get to have any champagne. I mentioned this to one of the staff, and she promised to send a bottle of champagne to our room, but this never happened. During the auction, I tagged four pieces of art to bid on but they never brought them up for action after almost 2 1/2 hours of sitting there. I mentioned this too as we were leaving and they just apologized - there wasn't any personal follow up to help us make a purchase. We also stopped by the art gallery at least 10 times to discuss the art we were interested in but no one was there. So, while some of the art events they hosted were okay/nice (Peter Max showing in art gallery), the overall experience was left to be desired and worse, we left the cruise without acquiring any new pieces. While the art auction experience wasn't the best, we will definitely cruise on Princess again and overall, we had a fabulous time well worth what we paid. We will definitely opt for Club Class on all future cruises and are already planning our next one for the Fall 2019 or Spring 2020 in the Caribbean and another one overseas in the Summer or Fall 2020. Can't wait! Read Less
1 Helpful Vote
Sail Date: July 2019
We live in Florida and Port Lauderdale in convenient for a quick getaway. We chose Princess because we have always had overall positive experiences on Princess Ships and this cruise was no exception. Because we have cruised the Caribbean ... Read More
We live in Florida and Port Lauderdale in convenient for a quick getaway. We chose Princess because we have always had overall positive experiences on Princess Ships and this cruise was no exception. Because we have cruised the Caribbean on numerous previous occassions we booked this crusie primarily for the on board experience so shore excursions and ports of call did not have much enfluence on our choice of cruises. We picked this sailing because it met our schedule and was convenient in that it sailed form Lauderdale. On our last several crusies we have opted for the Suite level cabins and in all honesty have become spoiled. The additional ammenities while costly make for a much more enjoyable experience. The suite (L106) was pretty spacious but a little dated in decor especially in the bathroom. The balcony was especially specious and included 2 chaise lounge chairs which allowed us to escape the crowds on the pool deck and have some real solitude. The food on the cruise was very good with the exception of the World Market Buffet. We noticed that the quality of the buffet offerings was significantly reduced from our experiences on previous Princess cruises. We ate there for lunch on 4 occassions but only because it was convenient to the pool deck and allowed us to dine without changing out of our swim wear. Noticibly from the buffet absent was the steam ship round (roast beef) sea food i.e., boiled shrimp, oysters, clams, and other upgraded fare we have enjoyed from the buffet on other Princess cruises. With the exception of the buffet the food was very very good boardering on excellent the other exception being the Crown Grill again the quality of the food there was not nearly as good as we've had from the Grown Grill on other Princess ships. The service was outstanding across the board especially in the Club Class dining venues. Over all we enjoyed the cruise a great deal and would describe it as better that what we experiened on other cruise lines but a little short of what we have come to expect from Princess. If you visit Princess Cay don't waste your money on the $225 bungalow we made that mistake while there in January 2019 and felt ripped off even at a lower cost of $199. Read Less
2 Helpful Votes
Sail Date: July 2019
We love Princess and it services. The Buffet is outstanding...service can not be matched by and other cruise line. Carribean Princess and it staff are wonderful. Our Cabin (P327) was maintained the way we would expect. If we did ... Read More
We love Princess and it services. The Buffet is outstanding...service can not be matched by and other cruise line. Carribean Princess and it staff are wonderful. Our Cabin (P327) was maintained the way we would expect. If we did not see something we would ask for it and sure nough it would be there by the next day. Our dining on board (anytime dining) was superb.,......the waiters advised what foods would be good and which we would enjoy the most. When we ask for something in the dining our waiter would get it and always make sure it was the way we liked it. If something was not right the staff would make every effort to correct it and provide perfection. We enjoyed the "Production" shows very much. However we do not enjoy comedians and jugglers......perhaps when we younger we may have enjoyed them more. Comedians do not use their microphones properly so the entire ordience can hear them. Only the first five (5) rows of people in attendance laughed at their jokes. Obviously everyone in the sixth row and further could not hear them. Read Less
2 Helpful Votes
Sail Date: July 2019
It was a last minute vacation for my husband and I and our 5 kids (13,14,17,19 &20 yrs) The staff was great, friendly, helpful and fun! Loved the medallion and it’s apps! Very innovative and helpful if you aren’t regular cruisers. ... Read More
It was a last minute vacation for my husband and I and our 5 kids (13,14,17,19 &20 yrs) The staff was great, friendly, helpful and fun! Loved the medallion and it’s apps! Very innovative and helpful if you aren’t regular cruisers. The only thing I wished is that I’d be able to track the kids under 18 in the other 2 state rooms since we had 3 rooms. But because of their age the app wouldn’t allow me to track them but we all have iPhones so we just texted. WiFi plan purchased workers really well, especially being in the middle of the ocean. Food was tasty and lots of options for the picky or for adventurous taste buds. Didn’t eat 1 thing I didn’t like. Plenty of areas to sit and relax, didn’t feel over crowded in any areas (obviously many people at pools on hot days, but there are multiple pools so it didn’t seem to bother anyone and didn’t seem over crowded). There’s about 4-5 smoking areas. Rooms were stayed on top of, very clean, service was great. The staff remembered your orders or likes almost immediately. Made for a very personal feeling. Entertainment was funny and there was always something going on somewhere. Princess cruises has it down pat all the way around. Looking into sailing with them again next summer. Embarking and disembarking was soooo quick and easy too! Read Less
Sail Date: July 2019
We chose this cruise because it fit our schedule and we love Princess. The boat is large and clean, the staff is helpful and very courteous, and we see old friends. Princess always takes care of us and we never worry about going to a port ... Read More
We chose this cruise because it fit our schedule and we love Princess. The boat is large and clean, the staff is helpful and very courteous, and we see old friends. Princess always takes care of us and we never worry about going to a port where we might have a problem. We love the entertainment. Matt Barnard the cruise director was absolutely OUTSTANDING! One of his staff, Armando-an old friend of ours, was training to become a cruise director. He deserves it because he is so friendly and makes one feel so welcomed. The food was always great. The lunch in the back of the boat was always great. The fajita meat was so tender and juicy that I ate it for lunch everyday that we were on the boat at lunch time. Cozumel was wonderful and we ran into a tour guide friend that we had been with before. A really nice young man. Belize was great. It was just so wonderful, I wish we could leave right now for the same cruise. Princess does respond to your concerns. Please remember that not all sales personnel are good at their jobs. Ms. Kimberley from South Africa was so damned efficient and so helpful, we were floored. We handed in three cards praising her. We have never handed than many praise cards in before. Ms. Julia (Brazil) got two from us and my goodness was she ever effective! We also praised her in the after action report. This was such a great cruise. Our cabin steward was a little slow but we found out that he had more cabins to clean than other stewards. Getting on and off the ship was smooth and safe. Princess is great with security. Read Less
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

Find a Caribbean Princess Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise