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Sail Date: November 2014
Joined the ship after being told not to board at time issued because the ship was being disinfected due to Norovirus on previous cruise. We found the ship spotless the crew did all they could to ensure passengers washed hands before dining ... Read More
Joined the ship after being told not to board at time issued because the ship was being disinfected due to Norovirus on previous cruise. We found the ship spotless the crew did all they could to ensure passengers washed hands before dining and on re-boarding the ship we were asked to sterilise hands and proceed to cabin to wash them again. May I say that most people did as asked but a number were seen by myself to avoid the units on the quay and then proceed directly to the Plaza complete with shopping to have lunch. If they refuse to abide by the request what can the rest of us do. The entertainment was excellent with the odd exception, we do think Colin (fingers) Henry should now stick to the piano as he looked at one point as if he could not get his breath while telling his (anecdotes) he may be a good pianist but is past his best now. The headliners were fantastic how they keep on the go is amazing. Breakfast in the main dining room was hit and miss as the waiters kept getting them wrong, and the choice of cold breakfast in the Plaza was not good. The main restaurant menus were good although I do think standards may just be dropping a little. We did not get good weather and it was difficult sometimes keeping our balance, we only managed to sit on deck for one day but we had a good holiday and think sometimes people complain for the sake of it.   Read Less
Sail Date: August 2014
Our second cruise, but first with teens (15 and 16) - we had a fabulous time. Loads to do for all age ranges, cabins were nice and clean, we were in C328 and our sons were C333 and both stewards were very helpful. We did not book any ... Read More
Our second cruise, but first with teens (15 and 16) - we had a fabulous time. Loads to do for all age ranges, cabins were nice and clean, we were in C328 and our sons were C333 and both stewards were very helpful. We did not book any excursions, preferring to make our own arrangements. Our trip to Malaga was lovely, we got the shuttle bus for 3 euros each, then had a wander around before walking back to the ship. In Lisbon we got the underground to Sporting Lisbon's ground, then a bus to Benfica's ground, our sons enjoyed the tours and even I found it fairly interesting and I am not a sports fan at all. Gibraltar, La Coruna and Cadiz all very pleasant but we really enjoyed our time on the ship, Our sons had the illusion of independence but we had the comfort of knowing they were really very safe on the ship,We barely saw them and had to insist that they join us for dinner in the Adriatic every night, where the food was just superb, The food throughout the holiday was great, The Cafe Jardin was lovely for breakfast and also for the boys' late night snacks where they sat with their (separate) friends into the early hours. We loved the quizzes and found Grace and Bev to be well-suited in their Entertainment Team roles. As much as my husband and I enjoyed our mini cruise earlier in the year we found the family trip to be equally entertaining. We also played lots of table tennis, shuttleboard and cards when we could get the boys away from their busy schedules. Read Less
Sail Date: December 2013
We boarded the ship in Southampton on 29/12/13 for a NYE cruise to Amsterdam. We have been on numerous cruises with Royal Carib ( Voyager, Navigator, Freedom etc.) Norwegian ( Epic) and Thomson over the last few years - this was our first ... Read More
We boarded the ship in Southampton on 29/12/13 for a NYE cruise to Amsterdam. We have been on numerous cruises with Royal Carib ( Voyager, Navigator, Freedom etc.) Norwegian ( Epic) and Thomson over the last few years - this was our first P&O and we were expecting higher standards across the board. We were sadly disappointed in many areas. The staff and whilst extremely pleasant they simply do not understand how to deliver great service in the bars and restaurants ( with a few exceptions). Examples are - sit down in a bar, pick up the menu and instantly they appear asking what you want to order , we ask for a couple of minutes to decide and 30 seconds later they return - this was a regular occurrence. In the restaurants it's the same speed and you are rushed through your meals - as soon as your cutlery is down they whisk your plate away and the next course is immediately presented. Once whilst eating I was asked if I had finished with a side plate, I said yes - and the waiter reached across in front of me and took it - whilst I was cutting my meat on the plate !! The food was decidedly average in the main restaurant on freedom dining - which is another point. A 20 min wait for a table if we had a 2 rather than the 8 we booked for taking 40mins for the 8:30 sitting - ridiculous. The Grill was far better, more relaxed, better service by far and the food, presentation and speed a huge improvement - in fact the fillet steak was one of the best I have ever had - a very pleasurable 2 1/2 hour dinner - as opposed to 4 courses in 45 minutes in the main restaurant.. Now the cabins - extremely dated all round and not a patch on other ships - basically the whole ship needs a refit and update. The bathroom was dreadfully old fashioned - more 1980's and 90's than year 2002 even when it was built. The shower was ridiculous - two temperatures on a thermostatically controlled unit - red hot or cold - and swapped between the two on its own at any moment. We asked for it to be fixed but noticed no improvement. This is a clear H&S issue - which P&O did not fix nor were interested in. The TV system - albeit a small LCD , had a woeful selection of channels, you could not check your account, plan trips out, etc. as you can on modern ships - so why even bother with a flatscreen?? The Steward was good though, cabin always prepared and ready for us. Front desk staff - very hit and miss and all Indian. We rang and asked to be put though to a restaurant re a booking and were abruptly asked why we needed to speak to the restaurant. I explained but the guy just didn't want to put me through and when I asked about making a Reservation he said it was all full - without even checking or asking what day and time. Essentially the ship is tired and well past it's sell by date when compared to the competition currently available - price for price it just doesn't compete. The predominantly Indian crew is not a plus point unless they are rigorously trained in how to serve/attend properly. This is an Indian trait of old. We have lived in India so seen it first hand. The staff are friendly generally but it's the nuances of service that make it great which they don't have. Personally I put the blame for this fairly and squarely on P&O. It is their responsibility to ensure staff are adequately trained and monitor their progress. God knows what the American market will make of the service standards when Oceana goes there next week. Would we sail P&O again ? Probably not to be honest, too much better competition vying for our £ and we know from experience is better on a number of counts. Overall scores : Ship 5/10, food 7/10, service 4/10, Steward 9/10, entertainment 6/10   Read Less
Sail Date: July 2013
This was our second cruise, having last year been on a 7 night cruise on the Azura. Although the Oceana is quite a bit smaller, we didn't find the range of facilities inferior and, indeed, found some, especially the buffet ... Read More
This was our second cruise, having last year been on a 7 night cruise on the Azura. Although the Oceana is quite a bit smaller, we didn't find the range of facilities inferior and, indeed, found some, especially the buffet restaurant, better. It's hard to compare cabins as last year we had a suite and this year a balcony cabin. We found the space adequate. We were very happy with the location of our cabin, being on the Lido Deck and so very close to pools and sunbeds and only down some steps from the buffet restaurant. Club dining was excellent regarding both quality of food and service. The only disappointing dining experience was when we went to Cafe du Jardin, Marco-Pierre White Italian restaurant. Service was slow and the waiters were quite unenthusiastic about everything. Food was OK but a limited choice and not worth the extra cost. Last year we were part of a large family group so didn't get involved in the on-board activities. This year, however, in an adult foursome, we visited the theatre a couple of times and played bingo on a wet day at sea. We were impressed by the organisation and quality of these activities. We chose this cruise for the length and timing of it rather than the itinerary. The first stop, Vigo, was very disappointing, a drab port, especially on a Sunday. Lisbon was interesting: used the hop-on hop-off bus which was fine for seeing the city but became a bit of a drag when it went further out from the centre. Oporto was the highlight of our shore visits, a quaint waterfront and very interesting port-wine cellars. We visited Guernsey for the second year and again found a hire car a good, cheap way of seeing the island. St Peter Port doesn't have any more charm than most mainland seaside towns and we wouldn't choose to visit Guernsey again. We shall definitely book another cruise within the next couple of years, almost certainly with P & O and would be very happy to go on the Oceana again.   Read Less
Sail Date: May 2012
First , the reviews in here (cruiscritic) were the main reason to book with Oceana . Our inside cabin on A deck was smallish but perfectly comfortable and well maintained by our cabin attendant.Plenty of storage space and adequate ... Read More
First , the reviews in here (cruiscritic) were the main reason to book with Oceana . Our inside cabin on A deck was smallish but perfectly comfortable and well maintained by our cabin attendant.Plenty of storage space and adequate shower and toiletry space.Comfortable beds and not a noisy part of the ship at all. We dined Club dining in the Adriatic restaurant on second(8-30)sitting and had excellent dining companions on our 8 seater table. Food choice and quality was pretty good (better than our last trip on Ventura), and served by cheerful and attentive staff. While our stops , we only booked 1 excursion for agadir city Port , i had an amazing experience with sud aventures , i found thiers email in tripadvisor , after reading people reviews , i emailed them and booked for Taroudant and Tiout oasis excursions from 9:00 to 15:30 . they were awaiting at the port , our guide was speaking english fluently , we surprised about that , funny and knoweledge , the drive was very friendly . we stopped in the road , we took lot of pics with the goats and the argan trees . when we arrived to Taroudant we stayed in Salama Palace for tea , we talked a lil bit and when knew each other ( it was a great chat ) . after the break in salam palace , we went for an unforgetable Carriage Horse Tour around the city . after the Carriage tour we went to the jnan jamea , the local berber souk , after that e went the roof terrace of the taroudant city wall . we ended by going to the wonderful oasis of Tiout and there we had the best donkeys experience and a great tajine Meal . well everything was amazing . Read Less
4 Helpful Votes
Sail Date: September 2018
My husband and I have cruised before. He has not cruised p&o however I have back in 2007 on the Auroa which was good. To say the Oceania is a ship from hell is an understatement. Firstly, dirty pool area not cleaned at all for ... Read More
My husband and I have cruised before. He has not cruised p&o however I have back in 2007 on the Auroa which was good. To say the Oceania is a ship from hell is an understatement. Firstly, dirty pool area not cleaned at all for the 7 days of our cruise, 90% of staff horrible and everything was too much trouble for them and didn’t care, food well, I could write paragraphs on this, we actually lost over a half a stone due to how bad it was. Entertainment what entertainment..... We also had an outside cabin, guess what, had a lifeboat outside the window!! Also please note, anyone considering a p&o ship do your homework as this ships average age 70+ therefore due to age demographics bars will close and the nightclub empty. Plus no late night food only in your cabin. Only saving grace we meet some great people on our table and without them we would have considered getting off ship and staying in one of the cities. Everything was so expensive, we are happy to pay for quality and have been on some expensive holidays that said, p&o are charging the same prices for an awful ship, staff, food and entertainment. WE WILL NEVER GO ON P&O AGAIN..... ps Management must be held responsible. Read Less
Oceana Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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