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Sail Date: November 2018
Price, convenience. As they say, you get what you pay for, and well we did. The main public area was recently overhauled, beautiful, but once you move away from there it's like you've gone down the rabbit hole. The cabin ... Read More
Price, convenience. As they say, you get what you pay for, and well we did. The main public area was recently overhauled, beautiful, but once you move away from there it's like you've gone down the rabbit hole. The cabin (ours) was so far in the back of the ship, we felt like we needed a break before we reached the first elevator. That was a joke, as the first elevator only took you to the deck were the Arcadia restaurant was on. First time we got off the elevator, started walking toward the dining area, we were stopped and asked if we had a reservation, told them 'no', and we were very rudely told to leave. The Café needs major refurbishment, the food had no taste, and the middle section where they would have a selection of shrimp etc., did not look appetizing. The fruit looked and tasted like it had been on that ship for a few weeks, it needed throwing out. Cabins so small and too much furniture in them. Balconies, nasty, small, dirty and rust dripping from the pipes running across them. It took two of us to get the balcony door open, the sliding area was so packed with debris, looked like it had never been cleaned. Paint drippings on the floor, chairs out there too big and the ship was never cleaned the entire week, usually, you get a notice that balconies will be cleaned so you can remove any towels or clothing. Captain too busy entertaining his family to worry about how clean his ship was. Read Less
3 Helpful Votes
Sail Date: September 2018
We were celebrating our wedding anniversary, originally we wanted to sail on Queen Elizabeth to Venice, but that was full ! The only alternative on our dates was the Oceana, a ship we have never sailed in before, to say we were ... Read More
We were celebrating our wedding anniversary, originally we wanted to sail on Queen Elizabeth to Venice, but that was full ! The only alternative on our dates was the Oceana, a ship we have never sailed in before, to say we were 'disappointed' with this 20 year old ship (previously owned by Princess cruises) would be a gross over statement. If you like paying over £5 grand for a broom cupboard for two weeks, then, the Oceana should be YOUR first choice!!!. We appreciate the fact that Oceana had a £30 million refit last December in Germany but that money was spent on the general public areas, NOT in the TINY cabins (the smallest we have ever experienced in 18 years cruising).Our cabin was supposed to be an 'upgrade'!!!! we had asked for a double bed instead of two singles, when we opened the door for the first time we were greeted with a TINY cabin 'full' of a standard 5' double bed with another single bed hanging from the wall!!!!!!!!!!!!! This made access to one side of the bed impossible, the mattresses were very soft, old & in need of urgent replacement, we survived by me turning over the mattresses to find the firmer base side to lay on From day one our trip was constantly interrupted by the ships workmen who were conducting repairs all over the ship with resultant closures of walkways & awful paint smells. Due to 'some bad weather for one day', our intended port of call in Dubrovnik was cancelled & replaced with a lesser port in Zadar!!!!!!!!! (anyone heard of this place???) then, Ravenna & Mykonos were replaced with another obscure location in Katokolon! (anyone heard of this place,????) All have cheaper port charges to those advertised & for what we paid a huge The food served in Adriatic restaurant was constantly returned by fellow travellers as either tough/tasteless or had very hard undercooked vegetables. (Tomato soup smelt of burning gearbox oil). The Plaza buffet was the usual 'bunfight' at mealtimes, nothing changes with certain peoples disgusting eating habits. Entertainment, apart from Dean Stainsbury & Tucker, was way below previous expectations & in need of some serious investment. From our perspective & that of other guests, & in the light of P&O's latest creation Iona being launched shortly, Oceana is being tarted up for imminent disposal. In summary, I would certainly NOT invest my money buying accomodation in such a decrepid old ship, but, as I said at the beginning it was all that was available to me at that time for the ports we wished to sail into. Our cruise finally ended with a 3 hour departure delay at Malta airport, when we got back to Gatwick we found that our cases & their contents were ALL SOAKED through (ongoing claims) caused by the baggage handlers dumping our cases on the tarmac during heavy rain & walking away leaving them to get wet!!!!!!!!!! Bad experience, NEVER AGAIN.! Read Less
3 Helpful Votes
Sail Date: April 2018
Unfortunately I didn’t notice that this was a ‘family friendly’ ship and unfortunately the families were definitely not friendly. Every meal we had there was a screaming baby nearby and the parents never attempted to stop them or ... Read More
Unfortunately I didn’t notice that this was a ‘family friendly’ ship and unfortunately the families were definitely not friendly. Every meal we had there was a screaming baby nearby and the parents never attempted to stop them or take them out of the restaurant. There were children jumping into the swimming pool all the time despite the ‘No jumping’ signs. The ship has a most peculiar layout with bars along the side of the ship and a nightclub in the centre of one part and a huge atrium in another – and everywhere there was loud pop music, dance music or modern jazz – there was music from 6 different venues which all merged into each other. There was constant movement past these bars all the time – I counted 60 people in 5 minutes so nowhere was restful. The only place to sit without music was the library which has a total of only 14 seats so usually they were all occupied – and the librarian spent a lot of time noisily sorting out computer/e-mail problems. Even at 10.30pm there were children making a noise in this small space. The food – neither of us eat fish or seafood and every day there were at least two main choices of fish and few meat choices. Surely more people eat meat than fish? Looking at the ‘sample menu’ on the website there is ‘pan fried chicken’ and ‘sirloin steak with thick cut chips’ but we never had anything like this. This is the only ship where I have lost weight. The entertainment was all geared to children. We went to two magician shows and both times the tricks were definitely aimed at the children. On other cruise lines we have had top class Magic Circle magicians. The list of films looked good – but the Oscar winning films were shown on days when we were on all day trips – not on the 8 days when we were stuck at sea. On those days we again had child centred films eg Superman. On one evening my husband found a man unconscious in the 14th floor toilets and we immediately alerted P&O staff who told us to contact Reception. I found 2 more uniformed P&O staff and asked them to contact Reception but they insisted they had to inspect the casualty before they could ring Reception. 15 and 25 minutes later there were calls for medical assistance – hopefully he hadn’t had a heart attack as he might have been dead by then. We will definitely be very careful before we book another cruise and it won’t be with P&O. Read Less
3 Helpful Votes
Sail Date: March 2018
We had cruised on Oceana back in 2015 and really enjoyed all aspects of the ship and the cruise itself. Our coach transfer from Newcastle airport was an hour late in leaving for Southampton due to an 'administrative error' ... Read More
We had cruised on Oceana back in 2015 and really enjoyed all aspects of the ship and the cruise itself. Our coach transfer from Newcastle airport was an hour late in leaving for Southampton due to an 'administrative error' which kept us waiting for eight passengers who were not booked on the coach. On arrival at Southampton at 4.15pm we checked in then boarded the ship, only to be directed straight to the safety drills, hungry, tired and expecting time to freshen up after our journey. Unable to book any tours on day two, as we wanted unaccompanied trips as we cannot keep up with the guides and were put on 'wait lists' which did not materialise. To top it all, the door staff in the Linguinian restaurant were rude, not only to our party of six, but to others waiting for tables. No gluten free options available in the Buffet restaurant (I am a coeliac) so we had no alternative but to dine there! Good points: Our junior suite was nice and the cabin steward very good. A member of staff (Andrew) in the buffet restaurant was very good and gave me assistance each time we visited there for teas etc. Read Less
Sail Date: January 2018
Originally booked on the ill fated Oriana X801 cruise we elected to swop to ~ Oceana's E801 Caribbean Cruise in Jan 2018. One of the first things we noticed was the number of passengers coughing whilst awaiting to board. This ... Read More
Originally booked on the ill fated Oriana X801 cruise we elected to swop to ~ Oceana's E801 Caribbean Cruise in Jan 2018. One of the first things we noticed was the number of passengers coughing whilst awaiting to board. This seemed strange given that all passengers had signed a declaration minutes earlier that they did not have issues wiith coughs etc. Embarkation was itself smooth and efficient and soon in our cabin - an inside cabin on deck 10. The cabin initially appeared fine, however given the season of the year we did feel it was a little chilly. The next morning I reported the cold cabin to reception and they in turn notified Ventilation Services - or so they said. The next day it had not been sorted so it was reported again, and again on the following day. At this point I was told it had been fixed - my comments are not repeatable suffice to say I demanded an immediate ventilation engineer to my cabin. One arrived within 20 minutes and had to take the whole system apart to rectify the fault. As this took three days to resolve it gave us ample opportunity to tour the ship and witness men's urinals taped off, a rear lift under maintenance and the show lounge stage hydraulics broken. Now things can go wrong and I will be the first to admit this, but given the ship has recently come out of a 12 day refit these were things which should not have been wrong at the very start of the cruise, and in the case of the lift and the stage were never repaired for the duration of the cruise. Meals in the Ligurian Restaurant were generally good, although the service was often very poor and slow. It was not uncommon to sit for 15 minutes awaiting a table to be filled, and without being offered either menu or water. The buffet restaurant was often busy because a substantial number of passengers preferred to dine on an evening to save time. The food here was very average. If you liked curry then you were in for a treat - if you liked traditional British fayre it was available but often without a reasonable choice of vegetables. Sun beds were not a problem, although the laundrettes were. Most laundrettes had broken down washing machines during the cruise and the laundrettes themselves were tiny with only 2 washer/dryers in each. This often led to queues and friction. Ports of call were fine except for times in port and the fact that on three occasions port visits were either on a Sunday, or a Bank Hioliday. Despite cruise ships being in port - Aruba and Barbados come to mind the shopping centres were closed apart from a couple of tourist type shops. In fact in Barbados only Cave Shephard dept store was open but no coffee shop. Overall staff were excellent and hard working. Their were some exceptions but I think you will find this on most ships. Read Less
1 Helpful Vote
Sail Date: October 2017
Great P&O cruises until Oceana two years ago - then poor food and badly over crowded. Last year we sailed on Brittania. Brittania was not much better, too big, food no better and not enough amenity space for nearly 4,000 passengers ... Read More
Great P&O cruises until Oceana two years ago - then poor food and badly over crowded. Last year we sailed on Brittania. Brittania was not much better, too big, food no better and not enough amenity space for nearly 4,000 passengers Meals very disappointing. Excusrisions over priced and boring. Definitely our last P&O cruise unless things change for the better! (After 14 cruises!) We travelled with a disabled friend, there were so many disabled, it took ages to get lifts and access to the needed spaces. Not a problem if the ship had eneough lifts etc but sadly Brittania did not. the extra price paid for the special meal dining was a worthwhile effort, sadly such meals were standard not too long ago. We booked a nice balcony cabin whic, unfortunately, our disabled friend could not visit since the doors were too narrow for his ir. He could only an inside cabin in the stern. P & O needs to try harder! O What happened,... price competition? Please bring back the old P (& O! Read Less
15 Helpful Votes
Sail Date: May 2017
This was our first ever cruise. The most expensive holiday we have ever taken - the holiday of a life time and highly recommended by friends who have cruised before. Staff on board were highly trained, professional and hard working - ... Read More
This was our first ever cruise. The most expensive holiday we have ever taken - the holiday of a life time and highly recommended by friends who have cruised before. Staff on board were highly trained, professional and hard working - can't praise them highly enough - especially our cabin steward. We chose a Mediterranean cruise visiting Rome, Florence and Sicily as we desperately wanted to visit the iconic attractions (as shown in brochure) So upset when we attended the on board talk about the places we were to visit. Cagliari - Friday - Amazing!!! Brilliant guide. Great tour. Rome - Sunday when Vatican City Museum, Basillica, and Sistine Chapel closed to us. Also - this is first Sunday of the month where all major state owned attractions are free to visit (to allow local people to enjoy) great idea - but was explained to us that we stood 'no chance' of getting into any of them due to extra long queues. Florence - Monday when , we were told all major state owned museums etc were closed. Sicily - Wednesday. We were told that P&O allreay know that there was a bike race organized - but that this would not impact on our visit. Tuesday evening - an announcement over intercom that one of the roads to be closed for the bike race was between Oceana and the port (we could not leave the ship) we were supposed to cruise through the Messina Straits - we may well have done - early hours of the morning in pitch black, at break neck speed in order to get to the other side of the island where a hastily organized (stroppy) guide took us on a tour of another part of the island after telling us that she had had to get up very early to do this. She argued with another couple when they told her they were not confident about finding their way back to the meeting point. Chaotic. Some staff training needed when greeting (first time) passengers on board. We boarded around lunch time after a long day (1 am start for us to get the flight) given our pass card and went through security then - nothing...No staff to meet us. We had no idea where to go - how to find our cabin - except for an announcement that cabins would not be ready for us for another hour or so. Left to wander about looking for somewhere we could get something to eat and drink. Cabin was lovely - everything we needed SPOTLESSLY clean and couldn't have been better looked after. Balcony - covered in rust. One of the three large brackets securing the top rail of balcony completely missing. Rail below it rusted 3/4 of way through. We understand that Oceana is an older ship - and we understand that some things are out of the control of P&O - but Sundays and Mondays happen the same time every week - and staff clearly aware of how this impacts on tours. Why visit on these days? Balcony was a disgrace and would not have been allowed in any hotel on dry land - let alone over the Mediterranean. Plastic drinking glasses in Plaza Restaurant as well as plastic plates, mugs and bowls. This was not the holiday Mr. Brydon appears to be enjoying in the adverts.... Read Less
2 Helpful Votes
Sail Date: March 2017
Not sure very tired ship and over worked staff Very tired ship, the entertainment was average, the Headliners singers were appalling had to leave the show as we couldn't stand the racket ( first time ever ) good dancers tho. ... Read More
Not sure very tired ship and over worked staff Very tired ship, the entertainment was average, the Headliners singers were appalling had to leave the show as we couldn't stand the racket ( first time ever ) good dancers tho. The food was excellent so were the cabin staff. All the crew were very polite and helpful. The daytime entertainment was totalling boring. Most of the passengers were very old grumpy and rude....They should rename the company to O P cruises Old People Cruises. Overpriced to say the least, Butlins on the sea, the seating in the entertainments areas all lean forward and are very uncomfortable ( Worn Out ) if you are a smoking you are treated as a 3rd rate passenger, The water in the jacuzzi was tepid and hardly used by people. The casino management didn't like paying out winnings and made you feel like you were on a fiddle our worst casino ever. Read Less
5 Helpful Votes
Sail Date: January 2017
Have been on many cruises but none that come anywhere near as bad as this one, food mostly cold or Luke warm,over cooked slop. staff wondered around clearing plates never once offered to fetch something for us,unless in port near ... Read More
Have been on many cruises but none that come anywhere near as bad as this one, food mostly cold or Luke warm,over cooked slop. staff wondered around clearing plates never once offered to fetch something for us,unless in port near impossible to find seating,evenings were a little better thanks to the people we met food was just as bad, wine £18 a bottle or. Near 6 pounds a glass,tried the speciality restaurant were ok nothing to write home about,never made it to afternoon teas so can't comment. sitting out in the sun by the pool which was empty on one of the hottest days we had, loud blaring music,one could hardly hear oneself think, we end going into the covered area for a little peace,considering the average age had to be 65/70 I couldn't understand why the latest music was blaring out. we are both counting the days till we get of,had one booked on Arcadia in may,needless to say cancelled, p&o have gone from bad to worse,over 2£ for an ice cream on deck, whereas most ships it's free, any way never again Read Less
6 Helpful Votes
Sail Date: December 2016
Boarding smooth with minimum waiting at Southampton, Once on board quick wash and upto the buffet (Plaza) while luggage arrived. Had a ham salad which was fresh then a scone which was anything but nice - just a blob of baked dough and has ... Read More
Boarding smooth with minimum waiting at Southampton, Once on board quick wash and upto the buffet (Plaza) while luggage arrived. Had a ham salad which was fresh then a scone which was anything but nice - just a blob of baked dough and has not improved. Meals at the Ligurian (free time dining) have been of a mixed standard and waiting staff very helpful and pleasant ready to replace dishes not up to standard, tried the Cafe Jardin for dinner which was worth the extra £7.50 each - but lunch there (no charge) was a mistake the tuna baguette was stale and soggy the quiche had its bottom burnt to a point of being uneatable we made our thoughts known and retreated to the Plaza buffet. Our state room cabin Grade H8 balcony was a real disappointment, small cramped and worn with little storage space, we lived out of our cases. Bathroom dated and in urgent need of a make over, blocked shower cleared quickly. Bar areas worn with faded cushions, staff are friendly, drinks reasonably priced - g&t £5.25, whiskey £3-£3.95 Costa coffee £2.10ish Americana always flat and never a crema but cracked it by ordering double expresso with hot water separate, beer £3.50/£4.50 pint, bottle 500ml £3.85. Wine plenty choice between £16 and £22.50 per bottle. No service charges on bar bills. 5 days onboard now. Dined at The Beach Club Christmas Eve paid a supplement of £7.50 excellent food with some dishes requiring a further charge. Plenty of choirs singing in various parts of the ship. Cabin annoyingly small as the cruise progresses. Friday the 30th now been onboard 9nights. Ligurian (free time dinning)food not of good quality and repeated dishes often, lots of moans and growns from fellow dinners, we have resorted to eating in the The Beach House and the Cafe Jardin for the rest of the nights aboard both have supplement charges but we feel its better to pay the supplement and enjoy the food, Entertainment is probably the least entertaining of any cruise we have been on with one or two exceptions- String Idols and Pete Brew. Ports of Call were the usual Caneries Ports we never took any ships tours as we like to do our own thing most of the berths the Oceana used were the farthest away from the town- shuttle buses were not always forthcoming or for invalid passengers only, at La Palma it was ship to town only no return - well over a km walk with no shelter from the weather. New Years Eve at Madeira spent a pleasant day ashore by far the best port of call and the midnight party/shore fireworks watched by 4 other cruise ships. Internet charges £7.50 to £25 per 24hrs depending on intended usage, no in and out once activated use it or lose it. Navagation information is minimal other that the Captains daily progress report the cabin tv channel is unreadable with the stupidest map on any cruise ship we have been on, the map on deck 12 is just that a map and is not update.Come on PO we live in a digital world. Finally feel conned to have paid. £3049k each in July - so called advance booking for a HE cabin when others paid less than £1000 each for better larger cabins on last minute deals. Read Less
Oceana Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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