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3 Helpful Votes
Sail Date: August 2019
First cruise. Pleased with the look of the ship. Very clean and sparkly. Pleased with cabin, it was compact but had lots of little drawers and shelves so all our stuff had a home. Buffet was like being at school! You were presented ... Read More
First cruise. Pleased with the look of the ship. Very clean and sparkly. Pleased with cabin, it was compact but had lots of little drawers and shelves so all our stuff had a home. Buffet was like being at school! You were presented with a tray with napkin and cutlery and you queued round the counters, Horrible! You made your own coffee/ tea and then found a table. Staff in bars, atrium, shops and restaurants were generally uncommunicative, at times surly and curt and NEVER friendly or smiley. We ate in the Ligurian each night. Good, tasty, well cooked and well presented food with lots of choice but again, service very poor. Slow, careless and frustrating on the whole. We had to ask repeatedly for things like sugar, milk etc. We had the Champagne breakfast in our cabin which was lovely. Way too much food for two people and we had to leave an almost full basket of rolls etc which was a shame. Such a waste of food. We had a meal in Cafe Jardin which was very good and worth doing. The Formal nights were good and it was lovely to see most people dressed to the nines. Cabin steward was the exception. She was happy, friendly and did a great job. Went to Pilates session. The instructor was miserable as sin. He failed to ask if we had done Pilates before and more importantly, if we had any injuries or weaknesses he should be aware of. Appalling practice! He spoke as though he despised us both (there were only two of us) and didn’t want to be there! It was like a gym workout and when I asked him to explain a position again for me he just pointed to the other person as he was in the required position! How rude!! He was however, much more friendly when he led a seminar on improving your metabolism but that turned out to be nothing more than a sales pitch!! No wonder he was friendly! Entertainment was good and in fact was better than we expected. We went to the theatre group’s shows, the magic shows and enjoyed all of them. The public spaces were nicely kept and always very clean. Our big problem was that there were way too many people, big noisy groups in the bars which were always packed. The main pool area awful!! We nicknamed it Benidorm! The sun beds were so close they seemed welded together! Adult only area was quiet but soooo windy and had no shade. We did not take any of the excursions on offer so I can’t comment on them. Nor did we take part in other activities such as ballroom dancing, but people seemed to be enjoying them. So all in all, I’m sorry but this was nothing more than an all inclusive family holiday on water. Glad we did it but really don’t see why people get hooked on cruising and can’t wait to boast about how many they have done! Lol. There are lots of nicer, quieter ways to spend your hols. Maybe P and O aren’t a luxury cruise line, I don’t know. We won’t be repeating the experience. Read Less
Sail Date: July 2019
We chose this cruise as it stopped at nine destinations, six of which we had not visited before on previous cruises. Journey from Valetta airport to ship was fine, registration efficient. As always you are met with friendly faces and ... Read More
We chose this cruise as it stopped at nine destinations, six of which we had not visited before on previous cruises. Journey from Valetta airport to ship was fine, registration efficient. As always you are met with friendly faces and a beautiful atrium, we immediately bought the non alcoholics package which included soft drinks as well as costa coffees/hot chocolate. We didn’t use the gym, hair or beauty facilities so cannot comment. The main pool area is compact with lots of sun beds squashed very closely together, however, there are some areas, particularly around the front of the ship where you can spread out a bit. Pool towels are easily accessible and can be refreshed daily, we left ours in the bathroom and they were replaced no problem Food - had better. The breakfast buffet had very little choice, the fried eggs looked like they had been sitting there for hours, the porridge had a weird taste. The plastic glasses used for juice were always warm and wet as if they had just been dragged out of the dishwasher so not ideal when you want a cold drink. The lunch buffet wasn’t great, not much choice and very repetitive. (Depends what you are comparing it to I suppose) The plates were sometimes in shortage and often warm (once again straight out of the dishwasher) and not ideal putting salad on it. We had our evening meal at the 6.30 sitting and the staff were great. We shared a table with six others which worked out well. The first week the food seemed fine, we looked forward to seeing the menu. There was always some items on every single night. For example prawn cocktail, tomato soup and steak. By the second week, the food became very repetitive and some nights we were struggling to choose the best. For better quality food and service I would recommend you eat breakfast and lunch in the main restaurant or Cafe Jardin. (You do have to pay extra in the Cafe Jardin in the evenings but not for breakfast and lunch. Entertainment- plenty to do, you get a news sheet left in your cabin for the following day which is full of information and you can plan your day. Talks, demonstrations, films, singalongs, quiz, dance classes etc are ongoing then in the evening there is two theatres, each have a show at 8.30 and 10.30. Some nights it is by the in house entertainers and also each week three entertainers are brought on the ship, some from “Britain’s got talent” tribute acts etc and like everything some are better than others. If this is not your thing then there are several bar/coffee places to sit. Some quiet, some with background music, some a bit more lively. Overall, the ship is fine, if you want to pick faults you will find some, but overall it’s clean and well organised and all staff were great, except the girl who was supposed to look after our cabin. More about that below. There was a mixed age group from young to old. I watched the younger generation and as long as they were in the pool they were fine, but soon started to wander back and forth in groups, almost looking a bit of a loss of what to do with themselves. I twice came across a group of lads about 14ish being a nuisance with the lifts, going up and down pressing the buttons for every deck whilst their mates raced down the stairs to try and beat the lift. This at times was annoying. Overall, I wouldn’t recommend this ship for children as their is not enough to keep them going and as it was blazing hot they were being dragged around sightseeing. Excursions- quite expensive. We only did one. Half day to Pisa and it chucked it down in rain. £55 each. The tour guide chatted non stop all the way there, the coach took us to a car park outside the main area and we transferred to a little train which took us around Pisa streets. We had free time then returned. However, we talked to some who had shared a taxi and it cost them £22 each so can be done a lot cheaper as it’s not too far away. Read Less
3 Helpful Votes
Sail Date: July 2019
Transfer from airport to cruise terminal very quick. Fast, efficient check in and luggage delivered quickly. Lots of other delayed flights so we left Valetta 4-5 hours later than scheduled. Oceana is showing its age now, especially ... Read More
Transfer from airport to cruise terminal very quick. Fast, efficient check in and luggage delivered quickly. Lots of other delayed flights so we left Valetta 4-5 hours later than scheduled. Oceana is showing its age now, especially in the cabins. Our balcony cabin (C409) , felt very cramped. Few stains on the carpet. Wall panels grubby and dull. Bathroom is very very small and very dated. Parts of the tap were missing ( but still worked though). Shower curtain - which I hate ( but it did look very clean and fresh). Toilet when flushed always had a sooty residue in the water. Balcony was tiny, glass sliding doors had seen better days and there is a lot of wear and tear. I was glad we had only booked a week because the cabin was very disappointing. Staff were lovely. Very hard working, polite and cheerful. Captain's 'thought for the day' were funny in a cringeworthy way but we all listened every day to see what he had to say. He came across as very nice. We attended a few pool side music quizzes which were fun - especially when Craig was hosting. We also attended a few quizzes in the compass pub before dinner which again were great fun. Poolside live music was good for the most part (we don't like Jazz so didn't enjoy that performance but the others were very good). Didn't see any shows - which is usual for us but our fellow guests at our dining table gave mixed reviews throughout the week - some good, some disappointing for them. On the whole, we had a nice week - nothing special. Felt like P&O are cutting corners any and every way they can. We had the second sitting in the Adriatic restaurant. The staff was very friendly and very hard working but we found the food to be bland -very often dry, as it was probably sitting around too long and the portions were a lot smaller than we remember on our previous cruises on this ship. The ship is definitely showing it's age which is a real shame as it has a nice friendly atmosphere with lovely staff. We were glad that we had only booked a week though. This was our third and very possibly our last time on Oceana. Read Less
8 Helpful Votes
Sail Date: June 2019
7 day fly cruise around the Greek Islands with two restful sea days. Perfect itenary for us and although we have sailed many many times with P&O we had never been on Oceana. Firstly , we were aware of her size and age, so ... Read More
7 day fly cruise around the Greek Islands with two restful sea days. Perfect itenary for us and although we have sailed many many times with P&O we had never been on Oceana. Firstly , we were aware of her size and age, so expectations were not high. However it has to be said the staff are excellent, friendly and provide excellent service. Nothing is too much trouble. The food was also of a very high standard, with an extremely wide choice and very accommodating waiters. The ships function rooms have been upgraded and create a very relaxed and inviting atmosphere. What really lets this ship down are her cabins. Not only are they very small , that also includes the balcony , but they are in great need of attention . Air conditioning is extremely loud througout the night, the bathroom is so small when using the toilet you can touch the door, the shower cubicle is minuscule and shower heads falling apart, drains do not seem to drain away properly and despite the cabin being cleaned extremely well each day, the cabin looks well worn. Despite this the itenary of the cruise around Greece did exceed expectations. Beautiful ports with easy access to sights. SoundaBay whilst remote, you can take a public bus from the port to Chania - 20 minutes away and what a gem. Santorini is wonderful. Pre hotel stay in Malta at the Excelsior was perfect. Read Less
2 Helpful Votes
Sail Date: April 2019
Having been on the Britannia and really enjoyed the ship we thought we would give P&O another chance as we really wanted to see Venice and Dubrovnik. The ship was fine but not at the same standard as the Brittania, quite crowded, no ... Read More
Having been on the Britannia and really enjoyed the ship we thought we would give P&O another chance as we really wanted to see Venice and Dubrovnik. The ship was fine but not at the same standard as the Brittania, quite crowded, no quiet places and lack of specialist dining being the obvious differences. Dining in the main restaurant was very good with a menu whereby you could always find something to choose, sadly the Italian specialist restaurant was very forgettable, both from a location viewpoint and the standard and variety of food on offer. The self service area was badly organised and the choice on offer did not come close to matching Britannia. The ports we visited were excellent and the guided tour of Venice as a first timer was well worth it, as indeed was walking the walls of Dubrovnik. The staff on the ship were excellent, our fellow passengers were a good crowd, so why did I not give it more than 3 stars, simply because I was laid up for a day due to a dodgy piece of smoked fish I was served for breakfast, and that really should not happen. Did I report it, no way, I have heard about being confined to your cabin and I was not having that. Read Less
2 Helpful Votes
Sail Date: March 2019
I chose to go on the Dubai to Valletta cruise onboard MV Oceana because having cruised so much I wanted new ports, the ports were restrictive for powerchair and Wheelchair users but still a good time. The ship is probably the worst in ... Read More
I chose to go on the Dubai to Valletta cruise onboard MV Oceana because having cruised so much I wanted new ports, the ports were restrictive for powerchair and Wheelchair users but still a good time. The ship is probably the worst in P&O,s fleet as it has poor access to open decks and some of the disabled toilets are difficult to open and some toilet seats don’t stay up but temper this disappointment with a friendly staff and first class food. My own cabin B312 had two broken lights, one faulty one and the bedside lights were erratic at best, service in the dining room was slow though this did improve. I just wish the ships accessibility had been addressed at her last refit, the captain and crew are a gem and need a better fitted resource. The theatre has an area at the back for wheelchairs and scooters but latecomers to the theatre consistently crowd you and spoil the experience, time the entertainment staff did something about it and I also had concerns over safety due to it ( is it a fire safety breach) Read Less
5 Helpful Votes
Sail Date: March 2019
We choose this for the itinerary not the ship as we have been on it 3 times before. Flights with Virgin we're acceptable and embarkation not as slick as before but we put this mainly down to UAE customs regulations. Cabin was ready ... Read More
We choose this for the itinerary not the ship as we have been on it 3 times before. Flights with Virgin we're acceptable and embarkation not as slick as before but we put this mainly down to UAE customs regulations. Cabin was ready by 12 so that was good, cabin steward was polite and friendly. The ship is unchanged really still old , tired but functional, can't say anything was ever out of action but as others state its seriously showing age related wear, in the whole thought kept clean and tidy i thought. Food is also the same, buffet is small and old school and seems to suffer curry as ever most days but on the whole the food tastes fine and is restocked quickly. Drinks service as ever is very slow in the buffet and invariably arrives after you've eaten ! MDR is a pleasant space, menus varied and again on the occasions we used it food was hot and tasty with a good choice. Entertainment is a bit hit and miss, poorer this time we thought but we still enjoyed some good shows, a/c in Starlight's is fierce ! and the tub chairs too close for comfort. We used predominately organised tours due to never having been to these countries, as expected overpriced but delivered as advertised. On the whole for the price and itinerary a good solid cruise but dont expect any frills or glamour , budget cruise for a budget price, shame about the cabin noise. Read Less
3 Helpful Votes
Sail Date: March 2019
Chose this cruise because of destination, (Arabian Gulf) and the warm weather. The guests were mostly retired, and talking to many of them, only sailed with P & O, never anyone else, "because P & O are the best". ... Read More
Chose this cruise because of destination, (Arabian Gulf) and the warm weather. The guests were mostly retired, and talking to many of them, only sailed with P & O, never anyone else, "because P & O are the best". Nonesense. The Oceana is a tired, smallish vessel, and P & O expects their clients to want to go to bed early, and indeed many do. By 11 p.m. the ship was quite deserted. We were (eventually) given first sitting and we had a nice table for 8. The service was good, but the quality of the food left a lot to be desired. I do believe they had a glut of squash, asparagus and mushrooms, because that was on the menu all the time. The buffet is small, but never much of a queue, except when the tours returned. However the food was poor and repetitive. The onboard Headlines were awful! Two of the lady singers couldn't "sing". One struggled to find a tune and the other just screamed down the microphone. The dancing looked more like an old-school PE session, with lots of jumping about with lots of energy, but no finesse. The visiting acts were mediocre, the comedians were telling jokes from the 60's. Again all past their sell by date. The magician was good but dragged out his performances. There was a pianist in the atrium, and without actually checking, he either had 6 fingers on each hand, or only 2. He was dreadful. However people sat in rows, like an old folks home, listening to him. Can't for the life of me think why. The seating in the show lounges was poor. In the Starlight theatre there were bucket seats crammed together and behind them were a sofa seating. The buckets seats were higher than the softas, and the distance between them was so tiny, that people were climbing over the backs of the sofas to get to their seats. The Footlights theatre seating was all sloping forwards, so not very comfortable. We had an inside guarantee cabin which was perfectly adequate, B624. No complaints there. However there were sequins on the floor when we arrived, and still there when we left. Obviously never vacuumed. The price of alcohol is expensive. A 250ml glass of house red/white wine was £5.65. A Peroni on draft was £4.80 a pint. Can't comment on any other drinks. The ship was always cold, from the air conditioning. Read Less
Sail Date: February 2019
Wanted to give P&O another try after a really bad experience on Britannia. Oceana used to be Ocean Princess so, as our first ever cruise was on her sister, Sea Princess, we were familiar with the ship, layout and facilities. ... Read More
Wanted to give P&O another try after a really bad experience on Britannia. Oceana used to be Ocean Princess so, as our first ever cruise was on her sister, Sea Princess, we were familiar with the ship, layout and facilities. Embarkation in Dubai was simple and stress free with the usual pre authoristation on my credit card (more of that later). Yet again we found the food to be very average and actually quite boring; perks of being aimed at the older British market I suppose but I don't go to hot parts of the world to have things like shepherds pie for lunch! The staff were okay but again, being predominantly from the Indian sub continent, they tend to be very straight laced to the point of appearing uninterested. We only used the main restaurant twice as the meals did not excite us, thankfully the themed buffets were generally very good. The entertainment was, on the whole pretty good with guest entertainers of a Gary Barlow tribute and a Soul / Mowtown act that was that good we saw on all of their shows. The house entertainment was okay, the Killer Queen theatre show was entertaining without being spectacular. House bands / musicians kept people entertained around the ship The UAE is a strange place to visit, blatant oppulance tempered by a very low paid workforce, a wide chasm of have and have nots which makes for a fascinating visit. Sir Bin Yassi Island was the only place we were disappointed with as there is nothing there so why bother. You take your chances with all ships excursions and these were no different really, not exactly exciting but something different to do. Post cruise is where it all went wrong and highlighted the poor service from the company. On every other cruise I have done, I have received my post cruise email with questionnaire before I have got to the airport or home, here I am three weeks later still waiting for it! Also, the pre authorisation of my credit card is still showing on my account and all I get from them is a standard reply, it's as if they don't even read the original message properly. Can't say I'll be rushing back to P&O Read Less
4 Helpful Votes
Sail Date: January 2019
Refit has improved Oceana, a ship we like. CRUISE SPOILT BY NOISE AT NIGHT If you want a good nights sleep and the ability to get to sleep before midnight DO NOT BOOK CABIN C510. For whatever reason the noise from from lower deck ... Read More
Refit has improved Oceana, a ship we like. CRUISE SPOILT BY NOISE AT NIGHT If you want a good nights sleep and the ability to get to sleep before midnight DO NOT BOOK CABIN C510. For whatever reason the noise from from lower deck venues comes up through 2 decks into the cabin, this carries on until midnight and beyond. Loud cheers of guests watching sporting events, entertainers singing and shouting etc. NEVER BOOK C510. 2 days in Dubai, 2 days in Abu Dhabi and visits to other UAE states and the Oman. Free shuttle buses in all ports of call were very good. Overall Oceana has benefited from her 2017/18 refit and does not look as tired as she did before. We dined in the Beach House twice and found the food and service excellent, food in the self service was adequate but nothing special although the staff were friendly and helpful, only blip was the very poor omelette station at breakfast. The entertainment by the Headliners Theatre Company was outstanding, good singers and excellent dancers made their shows well worth seeing. Overall a good cruise spoilt by a Noisy Cabin. Read Less
3 Helpful Votes
Sail Date: December 2018
We wanted some sunny weather and a Christmas cruise and had expected younger guests with families. 90% of the guests were 70 years old + and infirm in a multitude of ways. There were few children on board. Oceana is a relatively ... Read More
We wanted some sunny weather and a Christmas cruise and had expected younger guests with families. 90% of the guests were 70 years old + and infirm in a multitude of ways. There were few children on board. Oceana is a relatively small ship. The lifts are very poor and the central group do not cover all the floors. The computer control of stopping was useless. The decor is dull and tired, mostly dull wood finish. Conversely the ship must be congratulated on their superb Christmas decorations all over the ship. The entertainment dancers and singers were superb and put on performances every other night. The two theatres - front and back of the ship made for a good choice of entertainers. Meals in the restaurant were good, but not excellent. Those in the 14th Floor plaza cafe were poor. The destinations were Madeira, 3 islands in the Canaries and Lisbon. We have visited them all before, and so did our own thing. We cannot comment on the ship excursions. We were unaware of any pre-port information talks - it could have been useful. Read Less
6 Helpful Votes
Sail Date: November 2018
Lunchtime menu in sit down restaurant poor. If you dont want a curry or a stir fry very little choice. Waiting staff polite and did their best during all meals. Parts of vessel dirty. We had an outside cabin and window was dirty on ... Read More
Lunchtime menu in sit down restaurant poor. If you dont want a curry or a stir fry very little choice. Waiting staff polite and did their best during all meals. Parts of vessel dirty. We had an outside cabin and window was dirty on inside. Cabin carpet hadnt been successfully cleaned after the previous occupant (black fluff and hair on floor). Saw a member of staff attempt to vacuum carpet near the atrium staircase, either plug or machine didnt work, he didnt return to try again. Didnt attend any entertainment, nothing caught our attention. Excursions were over expensive. If you do your homework about the ports most can be visited much cheaper, eg buses in Gibraltar, get a hopper ticket, can use it all day on all routes. Shops expensive on board, useful only if you cant get what you need in port or to use on board credit. Didnt buy a soft drink or alcohol package, rarely drink alcohol and the tea and coffee available all day free of charge is absolutely fine. Embarkation very easy and quick. Disembarkation more chaotic. Suitcases were all over the place in the luggage collection area. Swimming pools were being 'maintained' for three days so unavailable. Probably wont cruise with p and o again. Read Less
1 Helpful Vote
Sail Date: October 2018
We chose this cruise simply because it went where we wanted to go. Embarkation was good, very easy. The balcony cabin on deck C was of adequate size, the bathroom a little on the small side. We are not big but some of the guests on board ... Read More
We chose this cruise simply because it went where we wanted to go. Embarkation was good, very easy. The balcony cabin on deck C was of adequate size, the bathroom a little on the small side. We are not big but some of the guests on board would have struggled. They give you the option of hanging your towels if not needing replacement, but they replaced them daily anyhow, but not the sheets. We were on a two week cruise and not sure that we even had one change, definitely only one if any. The door to the balcony needed almost superhuman strength to move. We ate both at the free dining restaurant, which was quite good, and at the buffet restaurant, which was just ok. Breakfast could have had a little more variety...the "english breakfast" became monotonous. The British themed music constantly being pushed was galling too. If we never hear "Rule Brittania" and "Land of Hope and Glory" again it'll be too soon.The service staff were polite but need to understand that they should move aside for guests, not vice versa, especially when the guest has a tray with multiple items on it. There was only one of the staff, Nikko, who always had a smile and never stopped working. We found from the moment we boarded we had our hands in our pockets. The drinks programme meant exorbitant prices, £2.95 for a 330ml Coke!! OTT in anyone's language! Even if you bought a package they only gave you 10%off!! The coffee machine was very basic, and they ran out of full cream milk halfway through the cruise. Breakfast was the only time you could get anything other than water without exorbitant charge! Not being interested in swimming, the pool area or constant loud music, we found it impossible to find a quiet, shady, outdoor area where we could relax and read so therefore had to spend our "at sea" days indoors, unfortunately, because our weather was beautiful. We found the entertainment on board to be of high quality, and seemed to be something for everyone's taste. The musical theatre group appealed to us, but they do need to understand that The Bee Gees, even though maybe born in the UK, chose Australia as their home and it was Oz that made them great! P & O need to be more upfront when sailing from Malta, and make sure guests are informed of the 18% VAT charged on purchases from onboard shops. Also we were irritated that reception staff were not familiar with guests options of reclaiming that VAT from the airport, and if able to, what was the procedure. They have to charge the VAT but they should also know the details. Would we travel P & O again......no. Read Less
4 Helpful Votes
Sail Date: September 2018
Probably our last tip with P&O. It used to be the small details that made the difference with them, now they seem to be disappearing. The little dish of sweets in the cabin have gone, the nice biscuits have been replaced with cheap ... Read More
Probably our last tip with P&O. It used to be the small details that made the difference with them, now they seem to be disappearing. The little dish of sweets in the cabin have gone, the nice biscuits have been replaced with cheap rubbish, buffet food has gone downhill badly and the new alcohol policy just smacks of penny pinching. Oceana herself is a lovely old ship but she is old and clearly cutbacks are being made on the maintenance side of things as well, despite the recent refit she does look shabby. Fortunately most of the crew are still excellent, bar, waiting and cabin staff, you always get the odd one but generally very good. Apparently next year P&O are scrapping the service charge so you as they are giving all their staff a pay rise, so expect prices to go up pretty soon to reflect this! I expected more from P&O but every year we travel with them the standards seem to slip even further, how a couple of the feature acts got gigs on there is beyond me. With prices constantly increasing, as much fun as it is to cruise, I think we will think long and hard about another one and will certainly be looking beyond P&O Read Less
1 Helpful Vote
Sail Date: September 2018
We chose Oceana because it offered us the ports we wanted to visit , unfortunately due to force 9 gales our itinerary was completely altered this I appreciate was done for our safety but non the less was very disappointing. Many passengers ... Read More
We chose Oceana because it offered us the ports we wanted to visit , unfortunately due to force 9 gales our itinerary was completely altered this I appreciate was done for our safety but non the less was very disappointing. Many passengers were sea sick but we all managed not to succumb, although 2 days later I caught Noro virus and was confined to my cabin in order not to spread it to other passengers. Whilst confined to my cabin I watched from my balcony passengers returning from trips ashore and noticed many people failing to use the hand gel provided, had P&O insisted on this important safeguard maybe I could have avoided the Noro virus. Get your act together P&O.The ship generally was fine in the public areas but the cabins were very shabby and tired looking, also wasn't happy about the drinks prep area being infront of the mirror were you did your hair, not hygenic. Read Less
2 Helpful Votes
Sail Date: August 2018
The Ship is showing signs off age.. lots of things not working.. lifts either broken or slow. Staff are no where near as friendly as some other ships... In fact some were downright rude. There was shambles in the freedom dining with ... Read More
The Ship is showing signs off age.. lots of things not working.. lifts either broken or slow. Staff are no where near as friendly as some other ships... In fact some were downright rude. There was shambles in the freedom dining with guests been handed a buzzer that would alert you when there was a free table.. a 40min wait on one occasion... we were told the buzzer would only work on that deck.... only there was no free seats anywhere on that deck!! rather than spend 40mins standing about in high heels... we went to the buffet instead... and booked the other 2 restaurants for the remaining nights The shore excursions were well organised... The Spa... offer for £50 of wash/ Blow dry and eye treatment... the girl made an average job of my hair... the same girl then handed me 2 creams and told me to apply a few drops to my eyes!! then said is it okay to put a £5 cover charge for a tip for herself!! I think not... Read Less
9 Helpful Votes
Sail Date: July 2018
We choose this as our first P&O Cruise, having cruised previously with another company many times. We had high expectations due to the cost and advertising sent before we travelled. We choose the cruise based mainly on the itinerary ... Read More
We choose this as our first P&O Cruise, having cruised previously with another company many times. We had high expectations due to the cost and advertising sent before we travelled. We choose the cruise based mainly on the itinerary which was very good, the ports all being excellent. The negative elements: The ship is fairly old and although some of the public places have been refurbished it is really showing it's age. We had two cabins. These were both balconies and midship. One had an issue with the toliet 3 times during a week. Each time they were fairly prompt to rectify the problem but late at night this was an issue. The other cabin had flaked paint on the balcony and a rotting door frame with a hole at the bottom. Sitting outside on the balcony you can appreciate the newly ship design with the glass fronted balcony fronts and and more spacious areas. The inside of the cabins and the en-suites are of a dated design, although were both spotlessly clean. The lifts are a real issue and need to be addressed asap. There is always at least one not working and disabled people were waiting for long periods for a lift to arrive. These were a constant discussion point either whilst waiting or in a lift amoungst passengers. The food is ok, but nothing better than we have experienced previously.. The speciality resturant, Cafe Jardin is odd.we ate there with the weirdest italian food I've ever tasted (having spent many years on holiday in Tuscany and Umbria). It seemed to have all been dretched in cream and cheese and therefore so rich it couldn;t be finished. The main issue we had with the food was a niggling suspicion that it had caused minor food poisioning. My husband having returned home 3 kilos lighter, and myself a kilo (neither of us are obese). The water from the resturant some days having a distinct clorine smell and some people being less than scrupulous about hand cleaning around the buffet etc. Our other main gripe were the children. We travelled with out own, but other people thought it acceptable to let theirs run around the decks all day unsupervised, around the pool etc. This was a real pain and meant we opted to try and sit as far away from the main pool as we could. Embarkation, we had the inclusive flight which meant we arrived at 7:30pm, as we boarded no-one was there to greet or direct us. We are used to staff waiting to help normally. so having a P&O flight you would think they would also arrange to have people to at least greet you when you board! That was simply poor. The possitives: The entertainment was good. We didn;t see every show or music act but those we did were of a good quality. The bars are priced reasonably and the service prompt and polite. The information received from the bridge was good, although it did prompt my husband to say 'hidehi' regularly as it had a little bit of that vibe. So all in all we won;t be choosing to come back on this boat, we may try P&O again, maybe NOT for our next cruise. Read Less
4 Helpful Votes
Sail Date: June 2018
Recently returned from an enjoyable fly cruise in the Med - Malta, Athens, Mykonos, Santorini, Rhodes and back to Malta - with some good trips but very disappointed with our cabin. We had been advised the ship had been given a refit but ... Read More
Recently returned from an enjoyable fly cruise in the Med - Malta, Athens, Mykonos, Santorini, Rhodes and back to Malta - with some good trips but very disappointed with our cabin. We had been advised the ship had been given a refit but when on the ship found out that it was only the Atrium and some carpet. When we arrived on the ship, our cabin steward introduced himself - asked if there was anything we wanted so we asked for extra coffee, as we do not drink tea - but this did not materialise. Our cabin was terrible - very disappointing - really shabby - the furniture was scratched - the cabin not clean - cobwebs - sheets not changed during the whole of our holiday - mirror filthy - glass on balcony door not cleaned - paint splashed on balcony chairs and on stool inside cabin - balcony matting filthy and plaster coming off base of balcony door (dangerous with sandalls etc.,) and off balcony door surround - shower surround in bathroom cracked. We rarely saw our cabin steward after his initial introduction - until one day he walked into our cabin - when we had the card in the door "I'm RESTING" - we were shocked. NOT HAPPY Read Less
5 Helpful Votes
Sail Date: June 2018
Have been on this ship before, so tried again. It looked very nice after a supposed refit, some places were looking very tired in the guests quarters. My cabin window ( paid extra for) was filthy and never got cleaned hence not decent ... Read More
Have been on this ship before, so tried again. It looked very nice after a supposed refit, some places were looking very tired in the guests quarters. My cabin window ( paid extra for) was filthy and never got cleaned hence not decent views We won't be on it a 3rd time Had to vacate cabin at 8 am for a flight scheduled for 7pm. They wanted £45-£85 for a cabin for 5hrs, although we paid for a full 14 night cruise. I did not pay. We sat around until 4pm waiting to be transferred to airport, we got there and told it was delayed. The ship knew this but still "got rid of us" Our arrival was 7.30pm and we were MADE to do the sea safety training (after travelling all day and hungry). Maritime law states it should be within 24 hours of embarkation.I Emailed P&O during the cruise a week before our disembarkation , about the vacating cabin issue, hoping I could get a resolve, but still I haven't had a reply. The evening shows were very good, but only lasted 45 minutes max, the only thing to do after that was be pestered to buy drinks or go to casino Read Less
2 Helpful Votes
Sail Date: April 2018
We chose this cruise because friends had been to the Adriatic with another company and had visited the same destinations. We both had always wanted to see Venice. This was our second cruise we have previously been on Magellan with Cruise ... Read More
We chose this cruise because friends had been to the Adriatic with another company and had visited the same destinations. We both had always wanted to see Venice. This was our second cruise we have previously been on Magellan with Cruise and Maritime to the Norwegian Fjords leaving from Liverpool. Oceana is a much bigger ship with a higher price tag so we were expecting this to be a more luxurious experience. Firstly travel to Malta with Tui was awful the plane was cramped with little space between the rows and my seat had a broken food tray. It was one of their older aircraft It was a better plane on the way back. Malta Airport was a complete tip with huge numbers of people trying to exit through one small pair of double doors. After a short bus journey where we once more stood in a long queue in the sun (not pleasant and seemed unnecessary, Embarkation was slow and tedious with lots of elderly passengers standing in a long queue. The cabin was of a good standard with a balcony but it was smaller than the one we had on Magellan. The dining experience was good but the food at dinner wasn't as good as we were expecting as the Menu's were supposedly designed by a top celebrity chef. The service was good. The Argentinian Malbec was excellent. The food was not as good as we had on Magellan. The lunch menus were dominated by food of an Indian Nature (curry with everything) which is ok if you like spicy food. There was always a selection of good salads but they did seem to run low on fresh fruit and it wasn't replenished fast enough. There was an excellent ice cream bar near the pool. Can't really comment on the entertainment we briefly visited the theatre one evening where a girl was having a reasonable stab at singing Adele impersonations. We don't go on cruises to spend time in gyms,theatres, bars and casinos! Our cabin steward was average and didn't seem at all on the ball. Our cases we found down the corridor outside someone else's cabin and his provision of information was tardy and in some cases inaccurate which was one criticism of the ship in general. We were often left floundering for information about excursions and on a couple of occasions were misinformed. Thankfully the bed was very comfortable. Tea and coffee making facilities were a bonus not provided on our first cruise. Room service was excellent and the mornings we chose to breakfast in our cabin were a highlight. It arrived promptly and was worth not having to push and shove and find a seat. Of the ports we visited and the excursions we booked:- 1. Dubrovnik the cable car trip was excellent with a lovely guide. 2. Split was not somewhere we would chose to visit again however the river boat trip was good apart from the lunch which was poor with wine like vinegar. Not too sure about the hygiene of the restaurant as my partner was decidedly queasy after we had eaten. 3. Venice was everything we were hoping for the boat trip we took had an excellent guide but unfortunately did not go down the Grand Canal but seemed to visit everywhere worth seeing in the lagoon. We would have loved a two day stay in Venice so we could see more of it. 4. Messina was well worth seeing just for the trip to the Cathedral and to watch the display of the clock tower at noon (not to be missed) Finally leaving Malta airport was a lot easier than arriving apart from the huge queues for the ladies toilets which wouldn't flush and stank to high heaven. To sum up we wouldn't book P&O again until it uses Liverpool as a home port as the whole flying and embarkation experience was not pleasant. Glad we chose a time when the ship wasn't full of children. Luckily those few on board were well behaved. We have another cruise booked on Magellan for later this year as we live in Liverpool embarkation without flying is just so much easier a 5 minute taxi ride away. Read Less
1 Helpful Vote
Sail Date: April 2018
My friend and I chose this cruise because we had previously been on a weeks cruise on the Ventura and thoroughly enjoyed it. This cruise visited some places where we had not previously been so we were looking forward to it. However it did ... Read More
My friend and I chose this cruise because we had previously been on a weeks cruise on the Ventura and thoroughly enjoyed it. This cruise visited some places where we had not previously been so we were looking forward to it. However it did not live up to our expectations.We opted for freedom dining and frequently had to wait as long as 40 minutes to be seated. The food was often disappointing. Ordered "pulled pork" for a starter and was given 2 deep fried meat balls on a bed of baked beans. It caused quite a lot of hilarity amongst fellow diners. On another occasion I ordered mussels for a starter. Given neither spoon, finger bowl nor a plate for the shells and to add insult to injury they were cold! A knife and fork to eat mussels? These are just two examples of the mediocrity of much of the food. However the food in the buffet restaurant was good. Some of the shore excursions did not give value for money. In particular Sights and Sounds of the Split Riviera was a complete misnomer. It being a Sunday there was a mass on in the cathedral in Trogir and we waited around for well over an hour. The itinerary could easily have been changed. We could have gone to Split first, then Trogir and then thewater mill. Instead we had about 15 minutes in Split where we were told that we could make our own way back tothe ship if we wanted. The trip to Taormina was very short and we only had time to stroll up the main street and back. Why the early return to the ship? We had to pay £16 for a tender to come ashore in Venice.Surely this should have been included. Read Less
3 Helpful Votes
Sail Date: April 2018
Chose on recommendation of travel agent. First cruise loved the destinations we visited and couldnt fault the organisiation getting on and ship. However food was average with the buffet area no better than a works canteen. The freedom ... Read More
Chose on recommendation of travel agent. First cruise loved the destinations we visited and couldnt fault the organisiation getting on and ship. However food was average with the buffet area no better than a works canteen. The freedom dining was unorganised with slow service at times. Cabin staff really pleasant thoughtout our 2week stay expect, knocking and wanting in room when hubby was ill and do not disturb sign on door. Then after tipping him personally and he didnt bother to speak to us. Entertainment on board poor. Coffee and snacks should be available on levels throughout the ship. Prices for photos and spar treatments too expensive and if they were more reasonable im sure more people including myself would have partaken. To sum it up it was like a butlins holiday on the sea. Not sure i would go on this particular ship again or even with p and o. The only advantages to us was the destinations visited however p and o took every opportunity to make money charging for shuttle busses each way. Surley if the cruise advertises venice as a stop then we shouldnt have to pay to get from the ship to the dock side and once there surely they know you need to return to the ship and but you now have to pay for the return trip. We had booked a morning trip in venice so was taken to shore free but since we choose to stay on shore till boarding time had to pay for shuttle back to boat. Read Less
3 Helpful Votes
Sail Date: March 2018
The ship was full, so c. 2000 passengers. I believe there were c. 150 kids on board, but they were almost unnoticeable - must have been kept occupied and away from the bulk of the passengers! Whilst the age range was mixed, I would say ... Read More
The ship was full, so c. 2000 passengers. I believe there were c. 150 kids on board, but they were almost unnoticeable - must have been kept occupied and away from the bulk of the passengers! Whilst the age range was mixed, I would say typical passenger was in the 60 - 80 age bracket. I am a regular with Royal Caribbean (RCCL) which, whilst not perfect, definitely ticks many of my boxes! We booked on this one at short notice of ony 2 days because the holiday we had been booked to go on was cancelled due to poor weather. Would I holiday with P&O again? On balance, probably not - no major flaws, but I think all the cruise lines have a particular style, cater to a particular audience, and for me that is RCCL rather than P&O. I don’t regret P&O as a last minute choice, however! Pros Great wine at reasonable price. Coke in bottles for £2.75. Champagne £7.75. They even had Cloudy Bay Sauvignon in the main dining rooms! Heinz ketchup/salad cream, Marmite, Kelloggs cereals in buffet - excellent. Magnums and Judes icecream on sale by pools - fab. Afternoon tea was excellent (but I prefer personal teapot, rather than long-stewed version served to all). Freshly made cakes and scones - it would be rude not to try them all!... Teacakes, crumpets and a hot savoury (e.g. sausage rolls) always on offer with afternoon tea. Real cream in all desserts - RCCL use artificial cream, which is horrid, so top marks to P&O. Minimal announcements to disturb the peace (unlike RCCL, who have lots, and repeat each one in several different languages) The organisation was excellent - for example, the process for leaving the ship and transfer to airport. Incredibly slick & easy, given they had 2k passengers to handle (including this one, who left her iPhone on the transfer coach. Staff were so kind, and went off to find it for me.) Cons Signs encouraged you to open doors to toilets in public areas with tissue - but usually no bins around to put tissues in! I don’t think I saw any staff cleaning the public toilets in the whole 10 day period - can’t get away from them on RCCL cruises! And they seemed to regularly be “out of service”. No crispy bacon at breakfast - stewed, with lots of white “stuff” oozing out. Only skimmed milk for breakfast - tasteless. Why no choice? Tours were expensive and not a great experience for me. I went on one that was 5 hours in all, and was squashed on the back seat, in the corner on a 53 seat bus - I couldn’t see anything at all! The tours were very much token “sightseeing” of key things - in a group of up to 53 it is almost impossible to hear what is being said by the tour guide, and the group can only go at the pace of the slowest person (usually with a walking stick) after long toilet breaks. Highly frustrating and unsatisfying. I cancelled the last two I had booked. I would have liked the option of more things to do and be active with e.g. Segway, things that kids would enjoy. Food in the main dining rooms was OK in quality, and I think catered for the tastes of a retired British population. Lots of very old-fashioned British options (e.g. collar of bacon, steak & kidney pudding). Food in the buffet was good, and was themed each evening. Lots of fresh salads, with a wide choice of dressings. I loved the cous-cous. I suspect many of the sauces (e.g. curry variants) were pre-made, jar versions - gloopy with thickener, inauthentic flavours. Edible, though. Daily roast was probably the best option. The entertainment was... uninspiring. The entertainment team didn’t even seem to enjoy it much themselves! We did a picture quiz one night (name the book/album cover) - they whizzed through it so fast, didn’t revisit questions at the end. Seemed keen to get it over and done with. I did bingo a couple of times - minimal explanation, very functional. Assumption was that the audience was regulars... which they probably were! It is much more of an “event” on RCCL ships - I positively look forward to it as a highlight (have “the t-shirt” and branded seal...), even though it is more expensive! The music and shows did nothing for us at all - although we enjoyed Manuel Martinez, the mildly abusive magician! They showed films once or twice a day - would have been good to have had some of them shown more than once. If you were off on a trip and it was during the day, you missed it. Staff in public areas were excellent - we had a “base” in the main atrium, and the staff quickly recognised us, what we drank and how we liked our drinks. Always lovely to be welcomed with a smile by someone who knows your name. I spent quite a lot of time in the Spa having treatments. If you enjoy massage etc worth looking out for their “offer of the day” - typically c. 1 hour for around £70. Great value - especially as their routine treatments are usually £100+. You can book the “offer of the day” for the next day from the previous evening. Didn’t use the gym, sauna or steam room. Didn’t use the shops - extensive range of jewellery, and quite a good range of clothes, snacks etc. But I’m not on a cruise ship to shop! The above are all personal niggles, and I’ve tried to be fair and point out where they really did deliver. Oceana provided exactly what they promised, the issue is that it wasn’t really what I wanted. But that’s not their fault. It was amazing value @ £960 per person for a balcony cabin, including return flight home and £110 each room credit, for 10 days). I wouldn’t go again by choice for me, but I can think of people I know to whom I would absolutely recommend a P&O cruise. Read Less
7 Helpful Votes
Sail Date: March 2018
Oceana is a mixed bag, the public areas are nice, but many of the cabins are mean and utilitarian, and bsthrooms cramped. This at 12 days the shortest cruisecwe have done, i would not recommend this ship for a long cruise. We did ... Read More
Oceana is a mixed bag, the public areas are nice, but many of the cabins are mean and utilitarian, and bsthrooms cramped. This at 12 days the shortest cruisecwe have done, i would not recommend this ship for a long cruise. We did freedom dining for the first time and enjoyed it, no rushing for a fixed time, and we met lots of nice people. Food mainly good, i had lobster twice and dining service pleasant. A highlight of this cruise for us and other jazz fans was the resident Elena safanova trio. We arrangedcour evenings around their schedule. As previously the headliners theatre company impressed us. A bonus was the presence on board of emma and russell from Orca rescue. Emmas lectures on marine wildlife were good,and the chance to spot whales and dolphins with expert guidance was great. Port calls all good, and everywhere possible to arrange your own visit. we will revisit both cartagena and cadiz. Vigo is much underestimated by the rough guide, we thought its granite old quarter delightful, and the estuary setting is beautiful. But the main feature of this cruisecwas the dramatic weather. We expect a gale in biscay and we got one, lots of people were ill. However gales in the straits of gibraltar and so bad the ships itinerary had to be changed, that was a disappointment, we ve been in thatvpart of spain many times in march, and had lovely spring weather, not this time, it was WET. The cruise fulfilled our wish for acquick short notice getaway, but probably would not choose such a short cruise again. Read Less
4 Helpful Votes
Sail Date: December 2017
One of two ships departing Southampton for short New Year Cruise. First (and probably last) time P&O. Just did not meet expectations in several areas. Food choice and quality were average, Cafe Jardin (Marco Pierre White) was well ... Read More
One of two ships departing Southampton for short New Year Cruise. First (and probably last) time P&O. Just did not meet expectations in several areas. Food choice and quality were average, Cafe Jardin (Marco Pierre White) was well below average. I am surprised he would allow his name to be attached to such a poor venue. Stateroom A206 and Deck 11 required thorough springclean. Smelt of mildew for the duration of the cruise. Bars, maybe adequate for some guests but for anybody looking for a good cocktail bar, sadly lacking. After 1st day I drank in Tiffanys (Costa Coffee Venue) which served better drinks than other bars. The one positive were the friendliness of the crew barstaff and waitstaff. I did not visit shows so cannot comment on theatre entertainment. However a positive was the Jazz Trio playing nightly in Tiffanys. To the extent I thanked the pianist for what I described as the best Jazz pianist I have heard for years. Read Less
Oceana Ratings
Category Editor Member
Cabins 3.0 3.6
Dining 4.0 3.8
Entertainment 3.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 4.1
Value For Money 4.0 3.6
Rates 4.0 3.9

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