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4 Helpful Votes
Sail Date: September 2018
My husband and I have cruised before. He has not cruised p&o however I have back in 2007 on the Auroa which was good. To say the Oceania is a ship from hell is an understatement. Firstly, dirty pool area not cleaned at all for ... Read More
My husband and I have cruised before. He has not cruised p&o however I have back in 2007 on the Auroa which was good. To say the Oceania is a ship from hell is an understatement. Firstly, dirty pool area not cleaned at all for the 7 days of our cruise, 90% of staff horrible and everything was too much trouble for them and didn’t care, food well, I could write paragraphs on this, we actually lost over a half a stone due to how bad it was. Entertainment what entertainment..... We also had an outside cabin, guess what, had a lifeboat outside the window!! Also please note, anyone considering a p&o ship do your homework as this ships average age 70+ therefore due to age demographics bars will close and the nightclub empty. Plus no late night food only in your cabin. Only saving grace we meet some great people on our table and without them we would have considered getting off ship and staying in one of the cities. Everything was so expensive, we are happy to pay for quality and have been on some expensive holidays that said, p&o are charging the same prices for an awful ship, staff, food and entertainment. WE WILL NEVER GO ON P&O AGAIN..... ps Management must be held responsible. Read Less
8 Helpful Votes
Sail Date: August 2018
We chose this cruise as it fitted in with our schedule. We have done 16 cruises with 6 different cruise lines. On this cruise we were just a couple on our own. SHIP Overall we had a very good time and we would go back on this ship ... Read More
We chose this cruise as it fitted in with our schedule. We have done 16 cruises with 6 different cruise lines. On this cruise we were just a couple on our own. SHIP Overall we had a very good time and we would go back on this ship again without any hesitation. The ship is well laid out with most entertainment venues along the entire length of deck 7. The three storey attrium is beautiful and has wonderful stairways over 3 decks. The open decks have lots of loungers squashed very tightly together. There are two central pools and a smaller plunge pool at stern, which we used quite a lot. The stern is quieter and does not get the music and games played at main pools. On sea days most loungers get reserved by 9am and are occupied most of the day. The deck has a lot of gree "astroturf" style covering which is good for not burning your feet, however there were two areas towarss stern where this had lifted badly and was a trip hazard, covered by warning tape. Lifts very, very slow. Compounded by one aft lift being out of action all cruise. On the last port day they had a sailway party, called "Great British sailaway" - this made me cringe with "Land of Hope and Glory", "Jerusalem" and "Rule, Britannia" played as Union Jacks were given out to guests. They still played Land of Hope and Glory at breakfast! DINING We dined using Freedom Dining in MDR every night, asking for a table for 2. On 4 occasions we got in straight away, one a 10 min wait and twice 30 minutes wait. Food always very good and staff pleasant and polite. One thing I would note is that staff are much less "chatty" than on other ships, where i am used to waiters talking me through the menu and asking about my day etc. The buffet on deck 14 was fine for breakfast and lunch but is a bit crampt around the food areas. Breakfast in MDR is also good, as is Cafe Jardin but with a limited menu. ENTERTAINMENT Lots of varied stuff on offer, more options in evenings than we experienced recently on Royal Carribean and Celebrity. However, the Ents Team are not a patch on those on other ships. We are used to enthusiastic staff joining in and encouraging people to attend things, walking round ship and chatting to guests, but little of this on display. For examples: Black Tie Ball left to 2 dance hosts to play recorded music, no ents team to start or encourage dancing. Exactly same for Masked Dance on deck. The entertainment was good but the Ents team could be a lot more enthusiastic. One bad experience to note. The We3 singing act, ended a show with a song about the size of one of the trio's "manhood" and how it would injure a woman! Totally, totally unacceptable. PORTS We did not use any ship excursions but did our own thing at each port. Malta - great, walk to the lift then explore the town. Corfu - courtesy bus to old town. Walked to Old Fortress, Esplanade and wandered narrow streets. A pleasant day. Sibenik - conned. Tender to another village, walk into village to be bussed to town. Sunday morning in a very small town with lots of steep climbs. No need to go back. Venice - superb. Fifth time here so walked to Ca'Rezzenico for a visit then had lunch and crossed every bridge on Grand Canal. Zadar - beautiful. Superb prom to walk along, then walled city, pedestrianised streets, old churchs, Roman ruins, would return Read Less
6 Helpful Votes
Sail Date: August 2018
We were looking for a 7 day cruise, short haul so we were away for our Ruby Wedding, this one seemed to match our requirements. Direct Flight from Ncle on Jet2 went without a hitch, we are only 5 minutes from the Airport so always ... Read More
We were looking for a 7 day cruise, short haul so we were away for our Ruby Wedding, this one seemed to match our requirements. Direct Flight from Ncle on Jet2 went without a hitch, we are only 5 minutes from the Airport so always prefer to fly out from here. Shame P&O/Jet2 could not arrange luggage to go straight to the ship from Ncle airport as they do for the return flight, we put the cases out just before midnight and did not see them again until we got into the arrivals lounge. The ship does show its age in places, but we thought it was in pretty good condition and was very similar in décor and layout to the older Princess ship we have been on. All the public spaces were clean and in decent condition and the ship seemed to have a nice flow to it. Cabins could do with a refresh, but were kept very clean by our excellent cabin steward who catered for anything we asked and worked his time in our cabin around our times. The Safe was a bit small if you have a lot of valuables and there seemed to be only one 3 pin plug in the room. The cabin size was the smallest balcony cabin we have had out of around 10 cruises we have been on and the bathroom really was very small, both were functional and did not cause us any problems. Heavy staining on the enamel of the toilet pan was a bit off putting. The main MDR was excellent, we were on anytime dining so experienced several waiters, all were very good, polite and efficient, we never experienced any real delays in getting a table for 2 and the food was in our opinion better than we had on Azura a few years ago where portion size was an issue, not this time and if you wanted something extra then the waiters always obliged. We also dined at Café Jardin, sometimes for breakfast and then again in the evening once. The staff there were great, including their Managers who were always visible and quite happy to have a chat. We also tried the Beach House and it was also good, but not quite up to the standard of Café Jardin. Occasionally we used the Buffet, it was fine, normal things available for Breakfast and usual hunts for a table at the busy times. Up on Deck, we usually found some sun beds, as we were not bothered about being right next to the Pool. Waiters again were usually around and we never had to wait very long for service which was mirrored throughout the Ship. We enjoyed the entertainment in both the Theatre and Show Lounge and tried to tie in our evening dining so we could see both shows. Did one P&O excursion in Venice, it seemed expensive, but included your water transport there and back, entry to Doges Palace, guides always in attendance and then into St Marks. We also skipped the queues and that was great as they were very long, so in hindsight it saved us a lot of time and was not that bad when you look at what was included. We certainly enjoyed being taken around these attractions. We do not normally cruise at the height of Holiday season, but I have to say there were plenty of children on board, but their parents, staff and themselves were a credit and we enjoyed seeing the different generations around the ship enjoying themselves without running wild. All in all a very enjoyable cruise which surpassed our expectations. Read Less
2 Helpful Votes
Sail Date: August 2018
The Ship is showing signs off age.. lots of things not working.. lifts either broken or slow. Staff are no where near as friendly as some other ships... In fact some were downright rude. There was shambles in the freedom dining with ... Read More
The Ship is showing signs off age.. lots of things not working.. lifts either broken or slow. Staff are no where near as friendly as some other ships... In fact some were downright rude. There was shambles in the freedom dining with guests been handed a buzzer that would alert you when there was a free table.. a 40min wait on one occasion... we were told the buzzer would only work on that deck.... only there was no free seats anywhere on that deck!! rather than spend 40mins standing about in high heels... we went to the buffet instead... and booked the other 2 restaurants for the remaining nights The shore excursions were well organised... The Spa... offer for £50 of wash/ Blow dry and eye treatment... the girl made an average job of my hair... the same girl then handed me 2 creams and told me to apply a few drops to my eyes!! then said is it okay to put a £5 cover charge for a tip for herself!! I think not... Read Less
1 Helpful Vote
Sail Date: August 2018
The flight from Bristol was uneventful on a rather old Thomas Cook plane that had no entertainment of any description. The transfer to the ship was well organised and swift. Check in was excellent and after a quick early lunch our balcony ... Read More
The flight from Bristol was uneventful on a rather old Thomas Cook plane that had no entertainment of any description. The transfer to the ship was well organised and swift. Check in was excellent and after a quick early lunch our balcony cabin was available and cases soon unpacked. The ship was in great condition having just had a spruce up. Service in the bars was always quick and efficient. Food in the main dining rooms is varied and of a good standard. One or two evenings service was a little slow. Cafe Jardin was a quieter option for breakfast and turns into an Italian restaurant at night. Shows and entertainers were most enjoyable especially a vocal harmony group who were amazing. Shore excursions seem expensive and apart from a trip to Murano while in Venice we did our own thing. However if you want to see a specific place then they are a safe bet as they get you to the destination and more importantly get you back to the ship! On the middle day of the back to back week's cruise we used the local bus in Malta to visit Medina which was fascinating and cost a fraction of the ship's excursion. Overall a most enjoyable cruise to some interesting destinations - especially Malta, Venice and Athens. Read Less
3 Helpful Votes
Sail Date: August 2018
Family cruise of 14 nights - two adults and our sons (ages 11 and 13) in adjoining cabins. Dividing panel between balconies opened permanently by cabin steward immediately upon request making communication/access between the cabins easy. ... Read More
Family cruise of 14 nights - two adults and our sons (ages 11 and 13) in adjoining cabins. Dividing panel between balconies opened permanently by cabin steward immediately upon request making communication/access between the cabins easy. Eastern Med (inc Venice and Athens) chosen at elder son's request. We were very impressed by the ship - which despite what some say - has been substantially refurbished at vast expense. The restaurants and other 'public areas' are beautifully presented and impressive. Our cabins were very comfortable and better than they appeared in photographs - dated in style, but recently renewed wall coverings, carpeting and curtains - plus quality beds and linen. I agree the cabin balconies and their furniture are scruffy. Our cabin towels were aged (why - having spent £Ms on a refurbishment is a reasonable question?) - one even having a hole in it. Otherwise first class care of our cabins by our highly professional and friendly cabin steward. On our last day we paid £70 for late check-out and were allocated a different cabin of the same standard for the day. That presented to virtually the same standard as our previous ones - but a careless previous guest had stained the new carpet unfortunately. The w.c./shower rooms are compact - but perfectly adequate, with useful shelving and efficient showers. Water pressure to hand basins poor. Oceana IS a ship and looks like one - but those with experience of the ever larger floating blocks of flats the cruise lines are now building may not like it. Shopping is indeed quite limited - but we were not on board with shopping in mind. I had left my dress shirts at home and the shop offered a choice of styles in my collar size. Selection of books very limited in the shop - and ignore P & O's advice not to bring guidebooks from the UK if you intend to make trips ashore independently, as we did. The food was excellent in terms of quality and variety, whilst the standard of service in the restaurants and bars was superb overall. There were very occasional lapses - but to base overall comments on those few occasions out of so many would be unreasonable. On the two/three occasions we made complaint - we were listened to, apologised to and never suffered the same problem again. Without exception we found Oceana's crew flawlessly professional and virtually all, courteous and helpful too. We enjoyed a number of shows - always choosing carefully with our sons in mind. We tended to go to the pool area late afternoon on sea days - because it is very crowded from early morning until about 3.00 p.m. and it IS difficult to find sunbeds in the various pool areas. Later in the day - followed by a late dinner worked very well for us. The prices of drinks/wines are reasonable and I have no complaints on that score. We opted to pay a fixed daily service charge (per cabin) as part of our fare - and that was a mistake in our case, because it came to virtually half our total on board spending. We drank a bottle of wine each evening, a minimum couple of cocktails each day and endless soft drinks - but I suspect we could have rewarded the crew adequately by adding 15% to what we were charged each time. We paid a supplement one night to dine in 'The Beach Hut' but did not consider it a worthwhile experience in comparison to our regular dinners in the 'Ligurian Restaurant'. Paying £10 per head for the 'Indian Lunch' on a sea day was well worth it, as was our tour of the galley which cost the same. We opted for 'freedom dining' which meant we could in principle dine when we wished. This was not quite true - because on only two occasions out of 14 was a table immediately available when we presented ourselves. We enjoyed waiting and drinking cocktails - but the unpredictability of the length of our wait could be irksome. In future, I suspect we would opt for a definite 8.30 p.m. or 9.00 p.m. dining time. Those who are fit, capable and used to travelling independently will not need to pay for shore excursions - nor endure the misery of walking round in file with a number stuck on one's shirt. We met several such 'chain-gangs' from the ship during our independent travels and were glad we had opted out. P & O's services for those wishing to explore the cruise destinations independently are excellent - they made it very easy for us to do it at every port of call. Continuous shuttles from/to the ship etc. Hop on/hop off buses in Athens really useful - with tickets sold on board. Sea shuttle in Venice delivered us from the ship the quayside near St Mark's. Got a taxi to take us to a beach in Crete and to collect us at fixed fare - having found a good beach in one of the guide books. We found the 'meet and greet' at the airport and the transfer arrangements excellent - both when we joined Oceana and when travelling to the airport for our return flight from Malta. Disposal of the heavy luggage at midnight the night before departure - without seeing it again until baggage reclaim at Gatwick was bliss. Overall - we enjoyed ourselves enormously and found the cruise thoroughly relaxing and enjoyable. On reflection we might be inclined to a smaller ship on another occasion - but would certainly consider another P & O cruise and most certainly Oceana. Read Less
9 Helpful Votes
Sail Date: July 2018
We choose this as our first P&O Cruise, having cruised previously with another company many times. We had high expectations due to the cost and advertising sent before we travelled. We choose the cruise based mainly on the itinerary ... Read More
We choose this as our first P&O Cruise, having cruised previously with another company many times. We had high expectations due to the cost and advertising sent before we travelled. We choose the cruise based mainly on the itinerary which was very good, the ports all being excellent. The negative elements: The ship is fairly old and although some of the public places have been refurbished it is really showing it's age. We had two cabins. These were both balconies and midship. One had an issue with the toliet 3 times during a week. Each time they were fairly prompt to rectify the problem but late at night this was an issue. The other cabin had flaked paint on the balcony and a rotting door frame with a hole at the bottom. Sitting outside on the balcony you can appreciate the newly ship design with the glass fronted balcony fronts and and more spacious areas. The inside of the cabins and the en-suites are of a dated design, although were both spotlessly clean. The lifts are a real issue and need to be addressed asap. There is always at least one not working and disabled people were waiting for long periods for a lift to arrive. These were a constant discussion point either whilst waiting or in a lift amoungst passengers. The food is ok, but nothing better than we have experienced previously.. The speciality resturant, Cafe Jardin is odd.we ate there with the weirdest italian food I've ever tasted (having spent many years on holiday in Tuscany and Umbria). It seemed to have all been dretched in cream and cheese and therefore so rich it couldn;t be finished. The main issue we had with the food was a niggling suspicion that it had caused minor food poisioning. My husband having returned home 3 kilos lighter, and myself a kilo (neither of us are obese). The water from the resturant some days having a distinct clorine smell and some people being less than scrupulous about hand cleaning around the buffet etc. Our other main gripe were the children. We travelled with out own, but other people thought it acceptable to let theirs run around the decks all day unsupervised, around the pool etc. This was a real pain and meant we opted to try and sit as far away from the main pool as we could. Embarkation, we had the inclusive flight which meant we arrived at 7:30pm, as we boarded no-one was there to greet or direct us. We are used to staff waiting to help normally. so having a P&O flight you would think they would also arrange to have people to at least greet you when you board! That was simply poor. The possitives: The entertainment was good. We didn;t see every show or music act but those we did were of a good quality. The bars are priced reasonably and the service prompt and polite. The information received from the bridge was good, although it did prompt my husband to say 'hidehi' regularly as it had a little bit of that vibe. So all in all we won;t be choosing to come back on this boat, we may try P&O again, maybe NOT for our next cruise. Read Less
4 Helpful Votes
Sail Date: June 2018
Recently returned from an enjoyable fly cruise in the Med - Malta, Athens, Mykonos, Santorini, Rhodes and back to Malta - with some good trips but very disappointed with our cabin. We had been advised the ship had been given a refit but ... Read More
Recently returned from an enjoyable fly cruise in the Med - Malta, Athens, Mykonos, Santorini, Rhodes and back to Malta - with some good trips but very disappointed with our cabin. We had been advised the ship had been given a refit but when on the ship found out that it was only the Atrium and some carpet. When we arrived on the ship, our cabin steward introduced himself - asked if there was anything we wanted so we asked for extra coffee, as we do not drink tea - but this did not materialise. Our cabin was terrible - very disappointing - really shabby - the furniture was scratched - the cabin not clean - cobwebs - sheets not changed during the whole of our holiday - mirror filthy - glass on balcony door not cleaned - paint splashed on balcony chairs and on stool inside cabin - balcony matting filthy and plaster coming off base of balcony door (dangerous with sandalls etc.,) and off balcony door surround - shower surround in bathroom cracked. We rarely saw our cabin steward after his initial introduction - until one day he walked into our cabin - when we had the card in the door "I'm RESTING" - we were shocked. NOT HAPPY Read Less
11 Helpful Votes
Sail Date: June 2018
Sailed from Valletta to Athens, Mykonos, Santorini and Rhodes, then back to Valletta. Oceana itself despite the refit, is a tired old ship. The Captain summed it up - a tired old lady with her heart in the right place. Main areas were ... Read More
Sailed from Valletta to Athens, Mykonos, Santorini and Rhodes, then back to Valletta. Oceana itself despite the refit, is a tired old ship. The Captain summed it up - a tired old lady with her heart in the right place. Main areas were fine, our cabin was ok, a little TLC needed and most definitely on the balcony - the floor was warped and uneven and could have been dangerous. However, it was comfy, we slept well, and the balcony was big enough and allowed us decent views when we enjoyed our early evening aperitif ! Our cabin steward Merlin was very good, and most of the staff were very friendly eager to please. Room service - breakfast - wouldn't do that again, sent us coffee instead of tea, the panini wasn't hot, we could have rectified by asking but we were on an early trip so that was the whole point of room service ! Did 2 excursions - Santorini - Akrotiri - well worth the cost and had an extremely good guide so very enjoyable. Athens - not impressed with the funicular and fab views trip - wasn't as it was made out to be so we complained to the excursion desk, within an hour we had a letter of apology and bottle of wine in the cabin so not all bad. Couldn't get round the main pool in the day as it was heaving with sunbeds completely filled up all day, it was like that most of the time around the rest of the ship, if you didn't get there first thing then you had no chance. How P&O would rectify this I couldn't guess as the sunbeds were inches apart in any case ! Food very good in all areas, and wine prices reasonable - you could get a decent bottle of Chilean Merlot for around £16 or £17. There was plenty of time in ports to enjoy the day. On the whole I would choose P & O again but a newer ship. the precision of P&O on the embarkation / disembarkation and manouvering of luggage etc from the airport was exceptional, they must have had army training ! Faultless ! Read Less
9 Helpful Votes
Sail Date: June 2018
Our first cruise and definitely not our last. Oceana is a beautiful ship. The Atrium is stunning, we thought. So many bars and niches. We dined mostly in Cafe Jardine and The Beach House. Great food although bar service a bit slow. We ... Read More
Our first cruise and definitely not our last. Oceana is a beautiful ship. The Atrium is stunning, we thought. So many bars and niches. We dined mostly in Cafe Jardine and The Beach House. Great food although bar service a bit slow. We also ate in The Plaza on the top deck, again great choice of food. But busy. Fantastic views up there but windows could do with a wash! We had a balcony cabin C401 which was spotless and quiet, slept really well. Very comfy bed. Had some lovely breakfasts on the balcony. And saw some dolphins on two occasions. Lovely! All in all it was an excellent week. We sailed from Valletta to Dubrovnik onto Venice and then Sibenick and Zadar. Very hot and busy in Dubrovnik and Venice but so worthwhile to visit. Got up early for the Venice sail in, no words. We walked Dubrovnik old walls in the afternoon which was a bit quieter after the other cruise liners had left. We also visited Krka National Park on excursion from Sibenick. It was the only excursion we did. It was beautiful. We booked it before we left. It as a few pounds cheaper. All other ports we used the shuttle buses. We were on a Select fare so they were included in the price. No complaints about embarkation and disembarkation. Very tight security leaving and coming back to the ship. And hand hygiene was very important on board. Hand cleansers near every restaurant. Staff and crew everywhere were brilliant and very friendly, we thought. The whole week far exceeded our expectations. We were sad to leave the ship, Read Less
Oceana Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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