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1 Helpful Vote
Sail Date: April 2018
The Cruise was everything i expected from P&O the Staff, Cleaners, catering, bar entertainment was Brilliant, The ship was always clean and tidy, the cabin was kept by the staff immaculate at all times, the dining in the restaurant was ... Read More
The Cruise was everything i expected from P&O the Staff, Cleaners, catering, bar entertainment was Brilliant, The ship was always clean and tidy, the cabin was kept by the staff immaculate at all times, the dining in the restaurant was perfect, the food sometimes did let it down, but the choices we had in the buffet and other places to eat was entirely our choice, the entertainment was good, The service all over the ship was excellent. The excursions were always on top of our list, Rome was beautiful but very full on could have done with a stop over and taken out time. I would travel again with P&O perfect way to see the world. The entertainment was probably not too much to my taste as it was very strong with song and singing orientated and could include perhaps a nice drama, or a bit more theatre. Or the latest film from the cinema could have replaced one of the singing nights. Read Less
9 Helpful Votes
Sail Date: April 2018
Help me! Im still imprisoned on this horrible horrible ship! Let my suffering serve as your warning! Save yourselves! The bars are open late, the problem of course is that 90% of the passengers bed time is 7pm, so a lot of them close. ... Read More
Help me! Im still imprisoned on this horrible horrible ship! Let my suffering serve as your warning! Save yourselves! The bars are open late, the problem of course is that 90% of the passengers bed time is 7pm, so a lot of them close. 'Le club' is a dead zone where only two or three truely hammered guests may venture. A vast majority of the food is gluten free, i assume to prolong shelf life. The only croissant served on a ship that docks in france is gluten free! Most of the food is generally poor. With the fresh food suffering the most. Having bitten into a fair few rotten plums, apples etc. So apart from the food and drink what is left to do? Well not a lot. Tailored to the 80+ all activities are sedentary and minimal. The pool area is very cramped when the sun is out, and the 'golf nets' are filled with broken or left handed clubs. Excursions are incredibly expensive for what they are. I was cramped on a bus that drove around corsica, and paid £50 for the privallage, with the trip taking a full bus (about £2500 worth). This bus stopped at a bridge, a shop where you can pay 8 euros for honey from a single vendor, and a bar where you can have a thimble of free beer, before returning. The bus also drove briefly into a wall. The more exciting sounding excursions are invariably cancelled, i.e. kyaking, as seemingly the interest is too low. To sum up, a floating prison where the only decent food can be found in the brief spells off the ship and the activites are non existant. Read Less
3 Helpful Votes
Sail Date: April 2018
This was my first cruise and I wanted it to be in the Mediterranean which is usually fairly smooth. The facilities on this ship were really excellent. The cabins are well kept and the staff could not be more helpful. Both embarkation ... Read More
This was my first cruise and I wanted it to be in the Mediterranean which is usually fairly smooth. The facilities on this ship were really excellent. The cabins are well kept and the staff could not be more helpful. Both embarkation and disembarkation went very smoothly. Numerous staff were on hand at London Gatwick to assist and the flights and times were part of the cruise package. I was with two friends, and we went on shore to Monte Carlo (by tender) and also Corsica and Florence. All these trips were very easy although quite expensive. The single supplement meant we all paid almost double for the cabin but we had no interest in sharing. Dining was in a most attractive room with excellent staff. The entertainment was reasonable although usually of quite short duration. There were many activities during the day. We travelled as a group of three, and we had a table to ourselves for meals. In addition to the main dining room, there is an extensive buffet on the 14th floor, where one could get snacks, tea and coffee at all times. We will definitely be arranging a trip in the near future. Read Less
1 Helpful Vote
Sail Date: April 2018
My friend and I chose this cruise because we had previously been on a weeks cruise on the Ventura and thoroughly enjoyed it. This cruise visited some places where we had not previously been so we were looking forward to it. However it did ... Read More
My friend and I chose this cruise because we had previously been on a weeks cruise on the Ventura and thoroughly enjoyed it. This cruise visited some places where we had not previously been so we were looking forward to it. However it did not live up to our expectations.We opted for freedom dining and frequently had to wait as long as 40 minutes to be seated. The food was often disappointing. Ordered "pulled pork" for a starter and was given 2 deep fried meat balls on a bed of baked beans. It caused quite a lot of hilarity amongst fellow diners. On another occasion I ordered mussels for a starter. Given neither spoon, finger bowl nor a plate for the shells and to add insult to injury they were cold! A knife and fork to eat mussels? These are just two examples of the mediocrity of much of the food. However the food in the buffet restaurant was good. Some of the shore excursions did not give value for money. In particular Sights and Sounds of the Split Riviera was a complete misnomer. It being a Sunday there was a mass on in the cathedral in Trogir and we waited around for well over an hour. The itinerary could easily have been changed. We could have gone to Split first, then Trogir and then thewater mill. Instead we had about 15 minutes in Split where we were told that we could make our own way back tothe ship if we wanted. The trip to Taormina was very short and we only had time to stroll up the main street and back. Why the early return to the ship? We had to pay £16 for a tender to come ashore in Venice.Surely this should have been included. Read Less
3 Helpful Votes
Sail Date: April 2018
Chose on recommendation of travel agent. First cruise loved the destinations we visited and couldnt fault the organisiation getting on and ship. However food was average with the buffet area no better than a works canteen. The freedom ... Read More
Chose on recommendation of travel agent. First cruise loved the destinations we visited and couldnt fault the organisiation getting on and ship. However food was average with the buffet area no better than a works canteen. The freedom dining was unorganised with slow service at times. Cabin staff really pleasant thoughtout our 2week stay expect, knocking and wanting in room when hubby was ill and do not disturb sign on door. Then after tipping him personally and he didnt bother to speak to us. Entertainment on board poor. Coffee and snacks should be available on levels throughout the ship. Prices for photos and spar treatments too expensive and if they were more reasonable im sure more people including myself would have partaken. To sum it up it was like a butlins holiday on the sea. Not sure i would go on this particular ship again or even with p and o. The only advantages to us was the destinations visited however p and o took every opportunity to make money charging for shuttle busses each way. Surley if the cruise advertises venice as a stop then we shouldnt have to pay to get from the ship to the dock side and once there surely they know you need to return to the ship and but you now have to pay for the return trip. We had booked a morning trip in venice so was taken to shore free but since we choose to stay on shore till boarding time had to pay for shuttle back to boat. Read Less
1 Helpful Vote
Sail Date: April 2018
Chose this cruise as had been in a cruise on the Ventura before and thought this would be similar, we found that the food was not as good as our previous cruise, in fact often the description of what the course would be was nothing like ... Read More
Chose this cruise as had been in a cruise on the Ventura before and thought this would be similar, we found that the food was not as good as our previous cruise, in fact often the description of what the course would be was nothing like what arrived.and on several occasions even though we chose freedom dining and agreed to share a table, we had to wait at least half an hour to get into the restaurant. The excursions were very expensive and one particular one was very disorganised. If you went ashore on the shuttle bus when alighting there were many excursions to be had at at least half the cost of the ones organised by the ship. Non smokers who use an e-cigarettes had to use these where the smokers were therefore having to breath in smoke that they were trying to avoid. as these cigarettes only give off vapour they should have a special place to use them away from smokers. My friend who no longer smokes had to be with the smokers which l felt sorry for her after now being a non smoker had to subject herself to smoke. The entertainment was ok but on a couple of times the show only lasted a half hour.The staff were very good, friendly and helpful, especially the cabin steward. We enjoyed the quizzes the line dancing classes, and the general musical entertainment , and found the library very useful. The cabins were well appointed, there was tea making facilities, a safe, hair dryer, plenty of bath sheets , shampoo, conditioner, body lotion and mini bar. Also a laundry service available . The cabins were serviced both morning and evening and a chocolate left on your bed in the evening. The prices in the on board shops were about twice the cost of those at home. Being single it is a bit annoying having to pay for a double cabin, as there are lots of single people it may be a good idea to have some single cabins, Read Less
10 Helpful Votes
Sail Date: March 2018
We chose this cruise because we wanted to see the Mediterranean. To that end it achieved all we wanted. Although given that it happened over the Easter period you would have thought that the cruise line would have known that some of the ... Read More
We chose this cruise because we wanted to see the Mediterranean. To that end it achieved all we wanted. Although given that it happened over the Easter period you would have thought that the cruise line would have known that some of the ports of call would have been closed on certain days because of religious sensitivities and that they could have arranged the itineraries some what differently. Apart from the service given by our waiters and cabin steward I found in general that the service on the ship was poor. The food was not to my liking as I prefer plain cooking, in fact this was the first cruise that I have been on where I lost weight. The reception desk staff were worse than useless and could not or would not give any help at all. The entertainment was excellent particularly the Headliners. The shore excursions were typical of excursions that all cruise lines book and were no better or worse than any others. The ship could have offered a little more organisation to disembark for the tours other than a short line in the daily paper saying to proceed ashore a little before departure and find your coach. Read Less
2 Helpful Votes
Sail Date: March 2018
We booked this cruise 18 months before departure so have been looking forward to it for some time. As this was a re positioning cruise we were bussed from return airport to Southampton. Everything went well and embarkation was efficient. ... Read More
We booked this cruise 18 months before departure so have been looking forward to it for some time. As this was a re positioning cruise we were bussed from return airport to Southampton. Everything went well and embarkation was efficient. We enjoyed this cruise. The food was good, and we met some good company when freedom dining in restaurant. The ship is in great condition throughout with the exception of Footlights theatre. We found the seating in there uncomfortable, although not too uncomfortable to enjoy shows. The only negative I had issue with was the timing of the shows, first one at 8.30pm and second at 10.30pm. This was an issue for us as in other ships first show starts at approx 7.30pm which allows you to see first show, have dinner in restaurant and then see second show. We mainly ate in restaurant for dinner and had breakfast and lunch in the limited menu Cafe Jardin (no cost for breakfast or lunch). Menu consists of a small buffet and limited served options, which we found more than satisfied us. I have never seen this option on other P&O ships. We do not generally like the buffet option (smash and grab) for our dining, but on the two or three occasions we used the Plaza buffet we were pleasantly surprised. I would say that the Plaza buffet was the best we have experienced on any ship. Initially we thought our cabin on the small side, we soon got used to it and everything was fine. In general we had a great cruise even though the weather was a bit colder than expected. We failed to land at Mykonos due to high winds. We felt that service, food and entertainment were great. Read Less
3 Helpful Votes
Sail Date: March 2018
We had cruised on Oceana back in 2015 and really enjoyed all aspects of the ship and the cruise itself. Our coach transfer from Newcastle airport was an hour late in leaving for Southampton due to an 'administrative error' ... Read More
We had cruised on Oceana back in 2015 and really enjoyed all aspects of the ship and the cruise itself. Our coach transfer from Newcastle airport was an hour late in leaving for Southampton due to an 'administrative error' which kept us waiting for eight passengers who were not booked on the coach. On arrival at Southampton at 4.15pm we checked in then boarded the ship, only to be directed straight to the safety drills, hungry, tired and expecting time to freshen up after our journey. Unable to book any tours on day two, as we wanted unaccompanied trips as we cannot keep up with the guides and were put on 'wait lists' which did not materialise. To top it all, the door staff in the Linguinian restaurant were rude, not only to our party of six, but to others waiting for tables. No gluten free options available in the Buffet restaurant (I am a coeliac) so we had no alternative but to dine there! Good points: Our junior suite was nice and the cabin steward very good. A member of staff (Andrew) in the buffet restaurant was very good and gave me assistance each time we visited there for teas etc. Read Less
3 Helpful Votes
Sail Date: March 2018
The ship was full, so c. 2000 passengers. I believe there were c. 150 kids on board, but they were almost unnoticeable - must have been kept occupied and away from the bulk of the passengers! Whilst the age range was mixed, I would say ... Read More
The ship was full, so c. 2000 passengers. I believe there were c. 150 kids on board, but they were almost unnoticeable - must have been kept occupied and away from the bulk of the passengers! Whilst the age range was mixed, I would say typical passenger was in the 60 - 80 age bracket. I am a regular with Royal Caribbean (RCCL) which, whilst not perfect, definitely ticks many of my boxes! We booked on this one at short notice of ony 2 days because the holiday we had been booked to go on was cancelled due to poor weather. Would I holiday with P&O again? On balance, probably not - no major flaws, but I think all the cruise lines have a particular style, cater to a particular audience, and for me that is RCCL rather than P&O. I don’t regret P&O as a last minute choice, however! Pros Great wine at reasonable price. Coke in bottles for £2.75. Champagne £7.75. They even had Cloudy Bay Sauvignon in the main dining rooms! Heinz ketchup/salad cream, Marmite, Kelloggs cereals in buffet - excellent. Magnums and Judes icecream on sale by pools - fab. Afternoon tea was excellent (but I prefer personal teapot, rather than long-stewed version served to all). Freshly made cakes and scones - it would be rude not to try them all!... Teacakes, crumpets and a hot savoury (e.g. sausage rolls) always on offer with afternoon tea. Real cream in all desserts - RCCL use artificial cream, which is horrid, so top marks to P&O. Minimal announcements to disturb the peace (unlike RCCL, who have lots, and repeat each one in several different languages) The organisation was excellent - for example, the process for leaving the ship and transfer to airport. Incredibly slick & easy, given they had 2k passengers to handle (including this one, who left her iPhone on the transfer coach. Staff were so kind, and went off to find it for me.) Cons Signs encouraged you to open doors to toilets in public areas with tissue - but usually no bins around to put tissues in! I don’t think I saw any staff cleaning the public toilets in the whole 10 day period - can’t get away from them on RCCL cruises! And they seemed to regularly be “out of service”. No crispy bacon at breakfast - stewed, with lots of white “stuff” oozing out. Only skimmed milk for breakfast - tasteless. Why no choice? Tours were expensive and not a great experience for me. I went on one that was 5 hours in all, and was squashed on the back seat, in the corner on a 53 seat bus - I couldn’t see anything at all! The tours were very much token “sightseeing” of key things - in a group of up to 53 it is almost impossible to hear what is being said by the tour guide, and the group can only go at the pace of the slowest person (usually with a walking stick) after long toilet breaks. Highly frustrating and unsatisfying. I cancelled the last two I had booked. I would have liked the option of more things to do and be active with e.g. Segway, things that kids would enjoy. Food in the main dining rooms was OK in quality, and I think catered for the tastes of a retired British population. Lots of very old-fashioned British options (e.g. collar of bacon, steak & kidney pudding). Food in the buffet was good, and was themed each evening. Lots of fresh salads, with a wide choice of dressings. I loved the cous-cous. I suspect many of the sauces (e.g. curry variants) were pre-made, jar versions - gloopy with thickener, inauthentic flavours. Edible, though. Daily roast was probably the best option. The entertainment was... uninspiring. The entertainment team didn’t even seem to enjoy it much themselves! We did a picture quiz one night (name the book/album cover) - they whizzed through it so fast, didn’t revisit questions at the end. Seemed keen to get it over and done with. I did bingo a couple of times - minimal explanation, very functional. Assumption was that the audience was regulars... which they probably were! It is much more of an “event” on RCCL ships - I positively look forward to it as a highlight (have “the t-shirt” and branded seal...), even though it is more expensive! The music and shows did nothing for us at all - although we enjoyed Manuel Martinez, the mildly abusive magician! They showed films once or twice a day - would have been good to have had some of them shown more than once. If you were off on a trip and it was during the day, you missed it. Staff in public areas were excellent - we had a “base” in the main atrium, and the staff quickly recognised us, what we drank and how we liked our drinks. Always lovely to be welcomed with a smile by someone who knows your name. I spent quite a lot of time in the Spa having treatments. If you enjoy massage etc worth looking out for their “offer of the day” - typically c. 1 hour for around £70. Great value - especially as their routine treatments are usually £100+. You can book the “offer of the day” for the next day from the previous evening. Didn’t use the gym, sauna or steam room. Didn’t use the shops - extensive range of jewellery, and quite a good range of clothes, snacks etc. But I’m not on a cruise ship to shop! The above are all personal niggles, and I’ve tried to be fair and point out where they really did deliver. Oceana provided exactly what they promised, the issue is that it wasn’t really what I wanted. But that’s not their fault. It was amazing value @ £960 per person for a balcony cabin, including return flight home and £110 each room credit, for 10 days). I wouldn’t go again by choice for me, but I can think of people I know to whom I would absolutely recommend a P&O cruise. Read Less
1 Helpful Vote
Sail Date: March 2018
We have sailed twice previously on Oceana, once when she was quite new and once when she was looking ready for a re-fit. This time the re-fit had been completed and she was looking fresh with new carpets and furniture; but let down a bit ... Read More
We have sailed twice previously on Oceana, once when she was quite new and once when she was looking ready for a re-fit. This time the re-fit had been completed and she was looking fresh with new carpets and furniture; but let down a bit by not refitting the cabins or doing some general maintenance on things like balcony doors that needed a lot of power to open and were very hard for a woman to operate. But I have digressed a bit and will start with the transfer to Southampton. This cruise was a re-location cruise to Malta and we were transferred quite efficiently by coach from Manchester Airport to Southampton. Booking in and embarking the ship was one of the quickest we have experienced from Southampton, and as an added bonus the cases were waiting when we got to our cabin. The main thing we noticed was the pungent smell in the cabin, which we soon pinpointed to the shower curtain; why they dont just change them as a matter of course each cruise is beyond me. We were on fist dining in the MDR as it suits us due to medication issues, the food was always of good standard and served by a great team. The buffet was of similar quality and the midnight snacks and hot chocolate were also very good. The midnight buffet was a great place for a chat with the staff and wind down before bed. Entertainment in the theatre was some of the best standard I have seen for a while, and the entertainment in the bars were also good; just wish they didn't have to disrupt musicians with quizzes. Disembarking went well and we were transferred to Malta, not a long wait and back home. Read Less
7 Helpful Votes
Sail Date: March 2018
Oceana is a mixed bag, the public areas are nice, but many of the cabins are mean and utilitarian, and bsthrooms cramped. This at 12 days the shortest cruisecwe have done, i would not recommend this ship for a long cruise. We did ... Read More
Oceana is a mixed bag, the public areas are nice, but many of the cabins are mean and utilitarian, and bsthrooms cramped. This at 12 days the shortest cruisecwe have done, i would not recommend this ship for a long cruise. We did freedom dining for the first time and enjoyed it, no rushing for a fixed time, and we met lots of nice people. Food mainly good, i had lobster twice and dining service pleasant. A highlight of this cruise for us and other jazz fans was the resident Elena safanova trio. We arrangedcour evenings around their schedule. As previously the headliners theatre company impressed us. A bonus was the presence on board of emma and russell from Orca rescue. Emmas lectures on marine wildlife were good,and the chance to spot whales and dolphins with expert guidance was great. Port calls all good, and everywhere possible to arrange your own visit. we will revisit both cartagena and cadiz. Vigo is much underestimated by the rough guide, we thought its granite old quarter delightful, and the estuary setting is beautiful. But the main feature of this cruisecwas the dramatic weather. We expect a gale in biscay and we got one, lots of people were ill. However gales in the straits of gibraltar and so bad the ships itinerary had to be changed, that was a disappointment, we ve been in thatvpart of spain many times in march, and had lovely spring weather, not this time, it was WET. The cruise fulfilled our wish for acquick short notice getaway, but probably would not choose such a short cruise again. Read Less
2 Helpful Votes
Sail Date: February 2018
Chose tgis cruise for 2 reasons....1 destination, 2 due to wife's fear of flying and this one left from Southampton. Cruise was excellent, destinations were as expected..gorgeous..with the exception of Guadaloupe...this was due to ... Read More
Chose tgis cruise for 2 reasons....1 destination, 2 due to wife's fear of flying and this one left from Southampton. Cruise was excellent, destinations were as expected..gorgeous..with the exception of Guadaloupe...this was due to the port city being very unwelcoming and quite run down All of the other islands were hugely friendly and we did not get the impression that the locals were out to "rob" anyone. Prices seemed fair for the most part. Highlights were Antigua where we swam with stingrays and St Kitts for its natural beauty. WE found the most social area of the ship to be the smokers areas where conversations were easily struck up, however when one band in particular were playing on the lido deck you coukd hardly hear yourself think never mind converse with others. Staff were always courteous and friendly... a special mention must go to Fernando a waiter in Tiffanys who was magnificently entertaining. Food was very good in the main. We were unfortunate enough to be placed at a table in the dining room with a couple who were overtly racist so we did not use that dining area too often. The watercolour art class was very poor as the instructor appeared to have a clique of people he seemed to know from previous cruises and he showed little or no interest in anyone other than those in the clique. Entertainment was at a standard one might expect. Talks....was put off attending more by the lady doing the talks on "communication"...her communication skills left a lot to be desired as she merely read from prepared script which appeared to be taken from magazines or other journals Overall, a great experience for our first cruise Read Less
9 Helpful Votes
Sail Date: January 2018
We chose this cruise because we wanted to see the Caribbean and get some winter sun. During the first 4 sea days the sea was rough, everywhere we walked on ship we were staggering around. The captain commented in his midday address one ... Read More
We chose this cruise because we wanted to see the Caribbean and get some winter sun. During the first 4 sea days the sea was rough, everywhere we walked on ship we were staggering around. The captain commented in his midday address one day that the ships decks were very quiet the previous evening. This was because a lot of people were either feeling sick or those with walking difficulties (of which there were many) had given up. In our cabin the wardrobe doors were swinging open, drawers were sliding out but more seriously was the fold away bunk bed on the wall which came crashing down during one big jolt of the boat. If one of us had been sitting on the bed it would have crashed down on our head. We alerted our cabin steward who removed a ladder and pillows from the bunk bed, he said that the pillows shouldn't have been in there. I informed reception what had happened because we were very concerned it would happen again. They sent up an engineer who stood looking at the fold away bed and said hopefully it wont happen again. Not very assuring so we requested to change cabin but they said the ship was full but they would let us know if another cabin became available, we never heard from them again. In future we will never stay in a cabin with a fold away bed on the wall. I realise that P&O cant do anything about the weather but having been on other cruises we found that Oceana was not stable enough to be crossing the Atlantic. It didn't take much of a swell to get the boat rocking about. In other respects we liked the layout of the boat and the position of our cabin close to the front lifts was ideal. The boat was kept very clean and in good order throughout which reflects that it has just been in for a refit. There were always plenty of sunbeds available at the top front of the boat. We chose freedom dining in the Ligurian and used this restaurant about 50% of the evenings. We normally requested a table for 6, always got seated immediately and enjoyed the company of other guests. The quality of the food varied and sometimes the portion sizes were very small. Unfortunately the food was rarely hot. Serviced was slow and there was no chance of making the 8.30 show unless you were seated by 6.30. Even arriving at 6.30 we often had to leave before coffee. We preferred evening meals in the Plaza which is a lovely large room at the front of the boat. The Philippine waitress girls who worked in the Plaza were an absolute delight and we enjoyed chatting to them. At least in the Plaza if you chose a dish which you didn't like or was not hot enough you could go back and choose something different. We found the food in the Plaza to be generally good. We also liked sitting in the outside horizon grill for a snack mid afternoon. Horlicks or hot chocolate in the Plaza around midnight also went down well. We love going to the shows and normally took in both the different shows at 8.30 and 10.30. Arriving 10 minutes before it started we never failed to get a seat. Obviously not every act was to our liking but generally we thought the entertainment including the headliners was very good. We also found a duo called Protocol were good fun and very entertaining and they appeared in the Winners bar most evenings. I enjoyed the Shuffleboard daily competition on the prom deck and we also both enjoyed the daily art classes run very competently by Mike Gaffney. On the way home the afternoon classical pianist and soprano shows were very good including the dramatic show where the piano slid across the stage in the force 12 hurricane wind. The entertainment team were amateurish compared to previous cruises. The entertainment manager was scruffy and completely lacking in confidence. The service by all staff throughout the cruise was good. The drink waiters must have been on commission because they were very keen. There were 8 black tie nights and 99% of guests kept to the dress code although it became laughable when some of the ladies wore high heals when it was difficult enough to keep your balance on flat shoes. Towards the end of the cruise although we still dressed appropriately we grew tired of the formal nights. We wouldn't cruise across the Atlantic again, it takes too long and the sea is too rough. It was a great adventure and we enjoyed visiting all the ports in the Caribbean but were a bit disappointed that it was often cloudy with light showers. The beaches were good but no better than what you can find in the Greek isles. Although we are in our mid sixties we were younger than most guests and I guess that's because a 35 nights cruise attracts more elderly guests who are retired. I am sure we will cruise again but probably choose a 14 night med cruise. Read Less
Sail Date: January 2018
We booked this cruise for the advertised Panama Canal cruise. The ship had just returned from a refit. The cabinet drawers and wardrobe doors ‘danced’ in any rough seas. A large wooden plank, the full width of the cabin, it was the ... Read More
We booked this cruise for the advertised Panama Canal cruise. The ship had just returned from a refit. The cabinet drawers and wardrobe doors ‘danced’ in any rough seas. A large wooden plank, the full width of the cabin, it was the curtain pelmet, crashed down, had either of us been sitting in the single chair under it we would at the very least been seriously injured. There was one port where the lifeboats were being used as tenders. Two lifeboats were not operational, due to pressure of people going ashore we had to stay on board instead of exploring Grand Cayman. We entered the Panama Canal, passed through the first three, combined, locks, sailed 800 metres, turned round and stayed in the same place for four hours before exiting through the same locks. We did not complain about any of these, but answered a questionnaire. We were then ‘summoned’ to a meeting with the Customer Relations Officer. His first action was to look at his computer and highlight a legitimate complaint we made in 2012 while on a Cunard cruise. What relevance that had to the cabin falling to pieces or the lifeboats not working is beyond our understanding. We were treated like errant schoolchildren on ‘the naughty step’ instead of adults. We wrote to P&O, did not have any written response except when we advised our booking company. P&O then produced a letter they said had been sent to us, but mysteriously never arrived, We did receive what P&O grandly describe as ‘a hamper’, four items, a bottle of Merlot, 100 grams of cheese, 75 grams of cheese wafers and 198 grams of Yorkshire Relish. Waitrose, less than £10, Aldi, less than £5. There were good aspects of the cruise, the downside and lasting memories of this cruise continues to leave a bad taste. We have cruised for more than 150 days with Carnival. Luckily there are other cruise lines, perhaps they treat their customers in a proper manner Read Less
Sail Date: January 2018
Originally booked on the ill fated Oriana X801 cruise we elected to swop to ~ Oceana's E801 Caribbean Cruise in Jan 2018. One of the first things we noticed was the number of passengers coughing whilst awaiting to board. This ... Read More
Originally booked on the ill fated Oriana X801 cruise we elected to swop to ~ Oceana's E801 Caribbean Cruise in Jan 2018. One of the first things we noticed was the number of passengers coughing whilst awaiting to board. This seemed strange given that all passengers had signed a declaration minutes earlier that they did not have issues wiith coughs etc. Embarkation was itself smooth and efficient and soon in our cabin - an inside cabin on deck 10. The cabin initially appeared fine, however given the season of the year we did feel it was a little chilly. The next morning I reported the cold cabin to reception and they in turn notified Ventilation Services - or so they said. The next day it had not been sorted so it was reported again, and again on the following day. At this point I was told it had been fixed - my comments are not repeatable suffice to say I demanded an immediate ventilation engineer to my cabin. One arrived within 20 minutes and had to take the whole system apart to rectify the fault. As this took three days to resolve it gave us ample opportunity to tour the ship and witness men's urinals taped off, a rear lift under maintenance and the show lounge stage hydraulics broken. Now things can go wrong and I will be the first to admit this, but given the ship has recently come out of a 12 day refit these were things which should not have been wrong at the very start of the cruise, and in the case of the lift and the stage were never repaired for the duration of the cruise. Meals in the Ligurian Restaurant were generally good, although the service was often very poor and slow. It was not uncommon to sit for 15 minutes awaiting a table to be filled, and without being offered either menu or water. The buffet restaurant was often busy because a substantial number of passengers preferred to dine on an evening to save time. The food here was very average. If you liked curry then you were in for a treat - if you liked traditional British fayre it was available but often without a reasonable choice of vegetables. Sun beds were not a problem, although the laundrettes were. Most laundrettes had broken down washing machines during the cruise and the laundrettes themselves were tiny with only 2 washer/dryers in each. This often led to queues and friction. Ports of call were fine except for times in port and the fact that on three occasions port visits were either on a Sunday, or a Bank Hioliday. Despite cruise ships being in port - Aruba and Barbados come to mind the shopping centres were closed apart from a couple of tourist type shops. In fact in Barbados only Cave Shephard dept store was open but no coffee shop. Overall staff were excellent and hard working. Their were some exceptions but I think you will find this on most ships. Read Less
8 Helpful Votes
Sail Date: December 2017
We arrived at terminal at 2 30 it was slower than usual cases taken promptly but had to wait awhile for them to take photos and take car away. Check in quick. Our inside cabin good a little smaller than other p&o ships. Never been on ... Read More
We arrived at terminal at 2 30 it was slower than usual cases taken promptly but had to wait awhile for them to take photos and take car away. Check in quick. Our inside cabin good a little smaller than other p&o ships. Never been on the Oceania before but found her a wonderful ship easy to navigate. The atrium was decorated absolutely beautifully. We were freedom dining and enjoyed each nights company. The headliners shows, once again put on fab performances. The jingle bell rock on New Year’s Eve was magical really set the tone for the night. Our gala meal was great with good company, we then went to starlights bar to watch ‘beautiful world’ a celebration of ‘take that’ it was outstanding. Then on deck 12 to watch the lovely fireworks. All in all a wonderful New Year’s Eve, after spending the day walking around Amsterdam. Thoroughly enjoyed Bruges. All in all we had a fab time love the oceana, booked next new year Hamburg/Brugges, whilst on board. Disembarkation good even after a delay due to high winds, the port handled it well with 3 large cruise ships in. Looking forward to our next cruise in April on Britannia. Read Less
4 Helpful Votes
Sail Date: December 2017
One of two ships departing Southampton for short New Year Cruise. First (and probably last) time P&O. Just did not meet expectations in several areas. Food choice and quality were average, Cafe Jardin (Marco Pierre White) was well ... Read More
One of two ships departing Southampton for short New Year Cruise. First (and probably last) time P&O. Just did not meet expectations in several areas. Food choice and quality were average, Cafe Jardin (Marco Pierre White) was well below average. I am surprised he would allow his name to be attached to such a poor venue. Stateroom A206 and Deck 11 required thorough springclean. Smelt of mildew for the duration of the cruise. Bars, maybe adequate for some guests but for anybody looking for a good cocktail bar, sadly lacking. After 1st day I drank in Tiffanys (Costa Coffee Venue) which served better drinks than other bars. The one positive were the friendliness of the crew barstaff and waitstaff. I did not visit shows so cannot comment on theatre entertainment. However a positive was the Jazz Trio playing nightly in Tiffanys. To the extent I thanked the pianist for what I described as the best Jazz pianist I have heard for years. Read Less
5 Helpful Votes
Sail Date: December 2017
I choose this ship as it was docking in Amsterdam, my husband and I had never been. The embarkation was ok a bit on the slow side. We found our cabin with balcony to be very small there was not room for my husband and I to be doing things ... Read More
I choose this ship as it was docking in Amsterdam, my husband and I had never been. The embarkation was ok a bit on the slow side. We found our cabin with balcony to be very small there was not room for my husband and I to be doing things at the same time we would just be in each other’s way so I stayed in bed while he was getting ready then we swapped. When we booked we requested a table for two at the atrium restaurant but to our horror we were sat with another couple when complained to restaurant manager he didn’t want to know so we complained to reception they said the complaint goes to restaurant manager who never did anything about it, this ruined our holiday as the other couple were not very friendly. I must mention the poo smell around the boat and toilets were blocked up and out of order which meant a lot of queuing. Read Less
7 Helpful Votes
Sail Date: November 2017
DONT BELIEVE ALL THE NEGATIVE REVIEWS. We found the Oceana to be a little dated but understand she is due for a Re fit end of this month. The Plaza could do with an overhaul as we found it to be lacking in choice (unless you like ... Read More
DONT BELIEVE ALL THE NEGATIVE REVIEWS. We found the Oceana to be a little dated but understand she is due for a Re fit end of this month. The Plaza could do with an overhaul as we found it to be lacking in choice (unless you like Curry), repeatedly cold food which was supposed to be hot, OH! and the Roasts were always Vac Packed and lacking taste. Although we had read all the negative reviews before boarding and were a bit apprehensive, I have to admit it was one of the more relaxing cruises we have had. Big Negative though - Beware the "Metabolism and loosing weight" seminar unless you have money to waste. The assessment is £30 then they try stiff you £245 for a three month supply of Algae tablets which are supposed to cleanse your body. We googled this when we got back home and there is no convincing evidence to suggest the tablets help with weight loss. Apart from that - decent Cruise and we have booked to go on her again Read Less
5 Helpful Votes
Sail Date: October 2017
Just love Oceana! Such a friendly ship, easy to get around. Yes she is looking a little tired in places but is going in for a refit at the end of this month. Just hope they don't change her too much. She has a beautiful atrium and has ... Read More
Just love Oceana! Such a friendly ship, easy to get around. Yes she is looking a little tired in places but is going in for a refit at the end of this month. Just hope they don't change her too much. She has a beautiful atrium and has an ease of flow. This was my second time on Oceana and after sailing on Britannia in September (which I also love for different reasons) I thought maybe I would not like her so much. Embarkation at Southampton was quick and efficient and on board and having lunch by 12.30pm. Cases outside my cabin when I arrived at 1.30pm.Service throughout the cruise was excellent - crew friendly and helpful. it was good to see the Captain Chris Bourne and the officers around the ship liaising with passengers. The entertainment was excellent. The Headliners doing their usual routines, the Blue Jays who were fantastic, soprano saxophonist Julien Smith amazing and comedian and serious speaker John Martin also very good. I also went to dance classes run by instructors Ron & Pat Cato and to line dancing expertly run by 2 of the dancers from Headliners. The cruise took in Spain and Portugal. My excursion in La Coruna was cancelled through lack of numbers but a long walk to the lighthouse in the sun made up for that. In Cadiz I went to Jerez to see the Spanish Riding School - amazing! Did my own thing in the lovely city of Malaga, got soaked in Gibraltar and had a ride on the historic tram in Lisbon. Dining - food was good plenty of choice. Had breakfast & lunch chiefly in Café Jardin and dinner in the Ligurian restaurant on freedom dining. Only went to the buffet twice to get a scone for afternoon tea. My lower score for value for money is only because I am a solo passenger and therefore pay nearly double - but that is my choice. Overall a super cruise - can't wait to go back on Oceana next year out of Malta. Read Less
1 Helpful Vote
Sail Date: October 2017
Great P&O cruises until Oceana two years ago - then poor food and badly over crowded. Last year we sailed on Brittania. Brittania was not much better, too big, food no better and not enough amenity space for nearly 4,000 passengers ... Read More
Great P&O cruises until Oceana two years ago - then poor food and badly over crowded. Last year we sailed on Brittania. Brittania was not much better, too big, food no better and not enough amenity space for nearly 4,000 passengers Meals very disappointing. Excusrisions over priced and boring. Definitely our last P&O cruise unless things change for the better! (After 14 cruises!) We travelled with a disabled friend, there were so many disabled, it took ages to get lifts and access to the needed spaces. Not a problem if the ship had eneough lifts etc but sadly Brittania did not. the extra price paid for the special meal dining was a worthwhile effort, sadly such meals were standard not too long ago. We booked a nice balcony cabin whic, unfortunately, our disabled friend could not visit since the doors were too narrow for his ir. He could only an inside cabin in the stern. P & O needs to try harder! O What happened,... price competition? Please bring back the old P (& O! Read Less
9 Helpful Votes
Sail Date: October 2017
P & O have always given us first class service, and this cruise was no exception. However, Oceana is showing her age and will benifit from the forthcoming refit. The crew were not quite as friendly as previous trips, but no real ... Read More
P & O have always given us first class service, and this cruise was no exception. However, Oceana is showing her age and will benifit from the forthcoming refit. The crew were not quite as friendly as previous trips, but no real complaints. The food was nearly as good as last time and excellently presented and plenty of it. The entertainments were exceptional, with Headliners even better than last time. The ventriloquist was fantastic as were the various musicians on board. We hit a force 12 off Corsica, but everyone was calm on board and no issues arose. The crew were extremely professional throughout, especially when someone had to be dropped off at Alicante due to illness. I can't speak for excursions on this cruise as we did our own trips, but previous excursions have been very good, even though they appear expensive, well worth it for first timers. Happy cruising. Read Less
9 Helpful Votes
Sail Date: October 2017
Returned last week from a 10 day fly cruise from Malta visiting beautiful ports of call.. My first solo fly cruise and my first time with Pand O. Originally booked as only a small supplement for an inside double cabin for single use. ... Read More
Returned last week from a 10 day fly cruise from Malta visiting beautiful ports of call.. My first solo fly cruise and my first time with Pand O. Originally booked as only a small supplement for an inside double cabin for single use. The Oceana is a very friendly ship with hosted morning coffee for solo travellers. Other passengers chatted with me before and during dinner and l teamed with other solos for excursions and meet ups during the afternoon for the sailaway parties. Weather for 2 nights was very unpreditable with the usual sick bags placed everywhere and outside decks couldn't be accessed. A port of call had to be changed,Corsica instead of Marseille which was great but disappointing for some. My cabin was abit dated,shabby but very clean. I cannot fault the food and service in the MDR and the lamb shank was the best l have ever tasted! I also ate the vegeterian options which were equally as good quality and tasty. I purchased the soda package which saves about 10% but found l couldn't drink the 20 in 10days as they are served in very tall glasses. The Costa Coffee package worth the money. I loved the outside decks,hot tubs. The adult only tubs and pool was cold compared to the pools. I enjoy a ship that looks like a ship and not a floating resort and l took,advantage of the promanade deck on a daily basis. Fun range of activities, daily films, interesting lectures and no really 'hard sell ' which has happened on all the American ships l have been on. Oceana having a refit end of the month and does need it as carpeting is taped together in many places and some of the furniture requires upholstering. This did not prevent me from a having a wonderful cruise experience and would cruise again with Pand O when l can find a deal with a small solo supplement Read Less
Oceana Ratings
Category Editor Member
Cabins 3.0 3.6
Dining 4.0 3.8
Entertainment 3.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 4.1
Value For Money 4.0 3.6
Rates 4.0 3.9

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