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1 Helpful Vote
Sail Date: September 2018
We chose Oceana because it offered us the ports we wanted to visit , unfortunately due to force 9 gales our itinerary was completely altered this I appreciate was done for our safety but non the less was very disappointing. Many passengers ... Read More
We chose Oceana because it offered us the ports we wanted to visit , unfortunately due to force 9 gales our itinerary was completely altered this I appreciate was done for our safety but non the less was very disappointing. Many passengers were sea sick but we all managed not to succumb, although 2 days later I caught Noro virus and was confined to my cabin in order not to spread it to other passengers. Whilst confined to my cabin I watched from my balcony passengers returning from trips ashore and noticed many people failing to use the hand gel provided, had P&O insisted on this important safeguard maybe I could have avoided the Noro virus. Get your act together P&O.The ship generally was fine in the public areas but the cabins were very shabby and tired looking, also wasn't happy about the drinks prep area being infront of the mirror were you did your hair, not hygenic. Read Less
5 Helpful Votes
Sail Date: September 2018
We were celebrating our wedding anniversary, originally we wanted to sail on Queen Elizabeth to Venice, but that was full ! The only alternative on our dates was the Oceana, a ship we have never sailed in before, to say we were ... Read More
We were celebrating our wedding anniversary, originally we wanted to sail on Queen Elizabeth to Venice, but that was full ! The only alternative on our dates was the Oceana, a ship we have never sailed in before, to say we were 'disappointed' with this 20 year old ship (previously owned by Princess cruises) would be a gross over statement. If you like paying over £5 grand for a broom cupboard for two weeks, then, the Oceana should be YOUR first choice!!!. We appreciate the fact that Oceana had a £30 million refit last December in Germany but that money was spent on the general public areas, NOT in the TINY cabins (the smallest we have ever experienced in 18 years cruising).Our cabin was supposed to be an 'upgrade'!!!! we had asked for a double bed instead of two singles, when we opened the door for the first time we were greeted with a TINY cabin 'full' of a standard 5' double bed with another single bed hanging from the wall!!!!!!!!!!!!! This made access to one side of the bed impossible, the mattresses were very soft, old & in need of urgent replacement, we survived by me turning over the mattresses to find the firmer base side to lay on From day one our trip was constantly interrupted by the ships workmen who were conducting repairs all over the ship with resultant closures of walkways & awful paint smells. Due to 'some bad weather for one day', our intended port of call in Dubrovnik was cancelled & replaced with a lesser port in Zadar!!!!!!!!! (anyone heard of this place???) then, Ravenna & Mykonos were replaced with another obscure location in Katokolon! (anyone heard of this place,????) All have cheaper port charges to those advertised & for what we paid a huge The food served in Adriatic restaurant was constantly returned by fellow travellers as either tough/tasteless or had very hard undercooked vegetables. (Tomato soup smelt of burning gearbox oil). The Plaza buffet was the usual 'bunfight' at mealtimes, nothing changes with certain peoples disgusting eating habits. Entertainment, apart from Dean Stainsbury & Tucker, was way below previous expectations & in need of some serious investment. From our perspective & that of other guests, & in the light of P&O's latest creation Iona being launched shortly, Oceana is being tarted up for imminent disposal. In summary, I would certainly NOT invest my money buying accomodation in such a decrepid old ship, but, as I said at the beginning it was all that was available to me at that time for the ports we wished to sail into. Our cruise finally ended with a 3 hour departure delay at Malta airport, when we got back to Gatwick we found that our cases & their contents were ALL SOAKED through (ongoing claims) caused by the baggage handlers dumping our cases on the tarmac during heavy rain & walking away leaving them to get wet!!!!!!!!!! Bad experience, NEVER AGAIN.! Read Less
8 Helpful Votes
Sail Date: September 2018
We could not disagree more with the reviewer Kimbaxter below, had she bothered to look at the deck plan she would have known that there was a lifeboat outside of the window. This was our first cruise. My wife had resisted it for years, ... Read More
We could not disagree more with the reviewer Kimbaxter below, had she bothered to look at the deck plan she would have known that there was a lifeboat outside of the window. This was our first cruise. My wife had resisted it for years, as she had imagined it would be populated by crusty old fossils rattling their jewellery (we are aged 72/68 ourselves but younger in outlook). She could not have been more wrong. We chose a midship mini suite which was everything we had hoped it would be, very comfortable beds, lots of storage space and a good size balcony. Among the clientele there was a full range of ages, tastes and backgrounds but everyone blended in. We were on freedom dining and chose to share tables in the Ligurian restaurant when we dined there; we were easily the oldest in the groups. We also like quizzes and joined much younger couples and met some lovely people. As to bars, The Yacht and Compass certainly is still busy at midnight, and several times there was live music and a disco up at the pool. But if major nightlife is what you want then Oceana is not for you. We thought the prices in the bars and the restaurants were just as you would expect. There is a range of bars/lounges to suit most tastes, with quick and amiable service. We found all staff, with only one minor exception, to be very friendly and helpful, especially our steward – and we were particularly impressed with our waiting staff in the Café Jardin. All staff work very hard and deserve praise. And so to the food – we found the standard in Café Jardin to be very high, (we went twice – ideal for us on Black Tie nights), and in no part of the ship did we encounter any problems with the quality of the food itself, from the English Breakfast, through afternoon tea to the evening meals. After being on an excursion or exploring on your own, the Afternoon snacks in the Plaza restaurant take a lot of beating. Another food highlight was the Room Service one afternoon - excellent quality. We did have a snack once after 10.30 –food is available up to 3.30 am some nights, but you need to check the Horizon newsletter daily for any timings. Entertainment-wise, I am afraid we did not rate the Headliners act at all – if you are used to West End standards you will be very disappointed, the rendition of “The Rhythm of Life” from Sweet Charity was so bad as to be laughable. The 4Tunes by contrast were excellent – but they work on more than one ship, not always on the Oceana. The two regular bands who perform in the Yacht and Compass and on the Lido deck were also both very good. We also enjoyed a fun Voice Workshop led by Andy Jones from the entertainment team, who was also a natural quizmaster. Like so many others we hated the continuous playing of patriotic/military music in the Plaza restaurant, we were totally sick of hearing Land of Hope and Glory, Rule Britannia, Jerusalem, Nimrod etc. etc. at all hours of the day. This was compounded by the flag waving sail away party from Rhodes which we considered to be an insult to the people of Greece. Needless to say we did not attend. Overall, we found that the cruise experience far exceeded our expectations and we are sure to give P & O more of our custom. Read Less
4 Helpful Votes
Sail Date: September 2018
I cannot agree with kimbaxters review of Oceana, and the recent cruise we were both clearly on. We have cruised several times with P&O, and with a number of other lines. The food on bord was good - yes there were some dishes that were ... Read More
I cannot agree with kimbaxters review of Oceana, and the recent cruise we were both clearly on. We have cruised several times with P&O, and with a number of other lines. The food on bord was good - yes there were some dishes that were not to my taste, but the waiters would immediately offer and fetch an alternative if they noticed I was not eating. The pool area was cleaned thoroughly every morning - I was generally up in deck early and can confirm that this was the case. All staff I came in contact with were friendly and would go out of their way to be helpful. I was however disappointed with the general behaviour of some passengers. Leaving food strewn trays and rubbish over the deck area round the pool ; speaking rudely to deck stewards; pushing in front of other guests in the buffet - I could go on! Clearly, cruising is now at a price point that appears to attract a different clientele to a few years ago. However, we had a great time. The ports were beautiful, the organised trips ( we did two) were well organised and good value. Our cabin was clean, looked after well by our steward and we loved the balcony. The entertainment was varied, and we could always find something to our taste. The highlight being Ukebox, who were fantastic, and received standing ovations. All in all, perhaps cruising has changed over the years, but I would recommend trying it to anyone! Read Less
5 Helpful Votes
Sail Date: September 2018
My husband and I have cruised before. He has not cruised p&o however I have back in 2007 on the Auroa which was good. To say the Oceania is a ship from hell is an understatement. Firstly, dirty pool area not cleaned at all for ... Read More
My husband and I have cruised before. He has not cruised p&o however I have back in 2007 on the Auroa which was good. To say the Oceania is a ship from hell is an understatement. Firstly, dirty pool area not cleaned at all for the 7 days of our cruise, 90% of staff horrible and everything was too much trouble for them and didn’t care, food well, I could write paragraphs on this, we actually lost over a half a stone due to how bad it was. Entertainment what entertainment..... We also had an outside cabin, guess what, had a lifeboat outside the window!! Also please note, anyone considering a p&o ship do your homework as this ships average age 70+ therefore due to age demographics bars will close and the nightclub empty. Plus no late night food only in your cabin. Only saving grace we meet some great people on our table and without them we would have considered getting off ship and staying in one of the cities. Everything was so expensive, we are happy to pay for quality and have been on some expensive holidays that said, p&o are charging the same prices for an awful ship, staff, food and entertainment. WE WILL NEVER GO ON P&O AGAIN..... ps Management must be held responsible. Read Less
8 Helpful Votes
Sail Date: August 2018
We chose this cruise as it fitted in with our schedule. We have done 16 cruises with 6 different cruise lines. On this cruise we were just a couple on our own. SHIP Overall we had a very good time and we would go back on this ship ... Read More
We chose this cruise as it fitted in with our schedule. We have done 16 cruises with 6 different cruise lines. On this cruise we were just a couple on our own. SHIP Overall we had a very good time and we would go back on this ship again without any hesitation. The ship is well laid out with most entertainment venues along the entire length of deck 7. The three storey attrium is beautiful and has wonderful stairways over 3 decks. The open decks have lots of loungers squashed very tightly together. There are two central pools and a smaller plunge pool at stern, which we used quite a lot. The stern is quieter and does not get the music and games played at main pools. On sea days most loungers get reserved by 9am and are occupied most of the day. The deck has a lot of gree "astroturf" style covering which is good for not burning your feet, however there were two areas towarss stern where this had lifted badly and was a trip hazard, covered by warning tape. Lifts very, very slow. Compounded by one aft lift being out of action all cruise. On the last port day they had a sailway party, called "Great British sailaway" - this made me cringe with "Land of Hope and Glory", "Jerusalem" and "Rule, Britannia" played as Union Jacks were given out to guests. They still played Land of Hope and Glory at breakfast! DINING We dined using Freedom Dining in MDR every night, asking for a table for 2. On 4 occasions we got in straight away, one a 10 min wait and twice 30 minutes wait. Food always very good and staff pleasant and polite. One thing I would note is that staff are much less "chatty" than on other ships, where i am used to waiters talking me through the menu and asking about my day etc. The buffet on deck 14 was fine for breakfast and lunch but is a bit crampt around the food areas. Breakfast in MDR is also good, as is Cafe Jardin but with a limited menu. ENTERTAINMENT Lots of varied stuff on offer, more options in evenings than we experienced recently on Royal Carribean and Celebrity. However, the Ents Team are not a patch on those on other ships. We are used to enthusiastic staff joining in and encouraging people to attend things, walking round ship and chatting to guests, but little of this on display. For examples: Black Tie Ball left to 2 dance hosts to play recorded music, no ents team to start or encourage dancing. Exactly same for Masked Dance on deck. The entertainment was good but the Ents team could be a lot more enthusiastic. One bad experience to note. The We3 singing act, ended a show with a song about the size of one of the trio's "manhood" and how it would injure a woman! Totally, totally unacceptable. PORTS We did not use any ship excursions but did our own thing at each port. Malta - great, walk to the lift then explore the town. Corfu - courtesy bus to old town. Walked to Old Fortress, Esplanade and wandered narrow streets. A pleasant day. Sibenik - conned. Tender to another village, walk into village to be bussed to town. Sunday morning in a very small town with lots of steep climbs. No need to go back. Venice - superb. Fifth time here so walked to Ca'Rezzenico for a visit then had lunch and crossed every bridge on Grand Canal. Zadar - beautiful. Superb prom to walk along, then walled city, pedestrianised streets, old churchs, Roman ruins, would return Read Less
6 Helpful Votes
Sail Date: August 2018
We were looking for a 7 day cruise, short haul so we were away for our Ruby Wedding, this one seemed to match our requirements. Direct Flight from Ncle on Jet2 went without a hitch, we are only 5 minutes from the Airport so always ... Read More
We were looking for a 7 day cruise, short haul so we were away for our Ruby Wedding, this one seemed to match our requirements. Direct Flight from Ncle on Jet2 went without a hitch, we are only 5 minutes from the Airport so always prefer to fly out from here. Shame P&O/Jet2 could not arrange luggage to go straight to the ship from Ncle airport as they do for the return flight, we put the cases out just before midnight and did not see them again until we got into the arrivals lounge. The ship does show its age in places, but we thought it was in pretty good condition and was very similar in décor and layout to the older Princess ship we have been on. All the public spaces were clean and in decent condition and the ship seemed to have a nice flow to it. Cabins could do with a refresh, but were kept very clean by our excellent cabin steward who catered for anything we asked and worked his time in our cabin around our times. The Safe was a bit small if you have a lot of valuables and there seemed to be only one 3 pin plug in the room. The cabin size was the smallest balcony cabin we have had out of around 10 cruises we have been on and the bathroom really was very small, both were functional and did not cause us any problems. Heavy staining on the enamel of the toilet pan was a bit off putting. The main MDR was excellent, we were on anytime dining so experienced several waiters, all were very good, polite and efficient, we never experienced any real delays in getting a table for 2 and the food was in our opinion better than we had on Azura a few years ago where portion size was an issue, not this time and if you wanted something extra then the waiters always obliged. We also dined at Café Jardin, sometimes for breakfast and then again in the evening once. The staff there were great, including their Managers who were always visible and quite happy to have a chat. We also tried the Beach House and it was also good, but not quite up to the standard of Café Jardin. Occasionally we used the Buffet, it was fine, normal things available for Breakfast and usual hunts for a table at the busy times. Up on Deck, we usually found some sun beds, as we were not bothered about being right next to the Pool. Waiters again were usually around and we never had to wait very long for service which was mirrored throughout the Ship. We enjoyed the entertainment in both the Theatre and Show Lounge and tried to tie in our evening dining so we could see both shows. Did one P&O excursion in Venice, it seemed expensive, but included your water transport there and back, entry to Doges Palace, guides always in attendance and then into St Marks. We also skipped the queues and that was great as they were very long, so in hindsight it saved us a lot of time and was not that bad when you look at what was included. We certainly enjoyed being taken around these attractions. We do not normally cruise at the height of Holiday season, but I have to say there were plenty of children on board, but their parents, staff and themselves were a credit and we enjoyed seeing the different generations around the ship enjoying themselves without running wild. All in all a very enjoyable cruise which surpassed our expectations. Read Less
2 Helpful Votes
Sail Date: August 2018
The Ship is showing signs off age.. lots of things not working.. lifts either broken or slow. Staff are no where near as friendly as some other ships... In fact some were downright rude. There was shambles in the freedom dining with ... Read More
The Ship is showing signs off age.. lots of things not working.. lifts either broken or slow. Staff are no where near as friendly as some other ships... In fact some were downright rude. There was shambles in the freedom dining with guests been handed a buzzer that would alert you when there was a free table.. a 40min wait on one occasion... we were told the buzzer would only work on that deck.... only there was no free seats anywhere on that deck!! rather than spend 40mins standing about in high heels... we went to the buffet instead... and booked the other 2 restaurants for the remaining nights The shore excursions were well organised... The Spa... offer for £50 of wash/ Blow dry and eye treatment... the girl made an average job of my hair... the same girl then handed me 2 creams and told me to apply a few drops to my eyes!! then said is it okay to put a £5 cover charge for a tip for herself!! I think not... Read Less
1 Helpful Vote
Sail Date: August 2018
The flight from Bristol was uneventful on a rather old Thomas Cook plane that had no entertainment of any description. The transfer to the ship was well organised and swift. Check in was excellent and after a quick early lunch our balcony ... Read More
The flight from Bristol was uneventful on a rather old Thomas Cook plane that had no entertainment of any description. The transfer to the ship was well organised and swift. Check in was excellent and after a quick early lunch our balcony cabin was available and cases soon unpacked. The ship was in great condition having just had a spruce up. Service in the bars was always quick and efficient. Food in the main dining rooms is varied and of a good standard. One or two evenings service was a little slow. Cafe Jardin was a quieter option for breakfast and turns into an Italian restaurant at night. Shows and entertainers were most enjoyable especially a vocal harmony group who were amazing. Shore excursions seem expensive and apart from a trip to Murano while in Venice we did our own thing. However if you want to see a specific place then they are a safe bet as they get you to the destination and more importantly get you back to the ship! On the middle day of the back to back week's cruise we used the local bus in Malta to visit Medina which was fascinating and cost a fraction of the ship's excursion. Overall a most enjoyable cruise to some interesting destinations - especially Malta, Venice and Athens. Read Less
3 Helpful Votes
Sail Date: August 2018
Family cruise of 14 nights - two adults and our sons (ages 11 and 13) in adjoining cabins. Dividing panel between balconies opened permanently by cabin steward immediately upon request making communication/access between the cabins easy. ... Read More
Family cruise of 14 nights - two adults and our sons (ages 11 and 13) in adjoining cabins. Dividing panel between balconies opened permanently by cabin steward immediately upon request making communication/access between the cabins easy. Eastern Med (inc Venice and Athens) chosen at elder son's request. We were very impressed by the ship - which despite what some say - has been substantially refurbished at vast expense. The restaurants and other 'public areas' are beautifully presented and impressive. Our cabins were very comfortable and better than they appeared in photographs - dated in style, but recently renewed wall coverings, carpeting and curtains - plus quality beds and linen. I agree the cabin balconies and their furniture are scruffy. Our cabin towels were aged (why - having spent £Ms on a refurbishment is a reasonable question?) - one even having a hole in it. Otherwise first class care of our cabins by our highly professional and friendly cabin steward. On our last day we paid £70 for late check-out and were allocated a different cabin of the same standard for the day. That presented to virtually the same standard as our previous ones - but a careless previous guest had stained the new carpet unfortunately. The w.c./shower rooms are compact - but perfectly adequate, with useful shelving and efficient showers. Water pressure to hand basins poor. Oceana IS a ship and looks like one - but those with experience of the ever larger floating blocks of flats the cruise lines are now building may not like it. Shopping is indeed quite limited - but we were not on board with shopping in mind. I had left my dress shirts at home and the shop offered a choice of styles in my collar size. Selection of books very limited in the shop - and ignore P & O's advice not to bring guidebooks from the UK if you intend to make trips ashore independently, as we did. The food was excellent in terms of quality and variety, whilst the standard of service in the restaurants and bars was superb overall. There were very occasional lapses - but to base overall comments on those few occasions out of so many would be unreasonable. On the two/three occasions we made complaint - we were listened to, apologised to and never suffered the same problem again. Without exception we found Oceana's crew flawlessly professional and virtually all, courteous and helpful too. We enjoyed a number of shows - always choosing carefully with our sons in mind. We tended to go to the pool area late afternoon on sea days - because it is very crowded from early morning until about 3.00 p.m. and it IS difficult to find sunbeds in the various pool areas. Later in the day - followed by a late dinner worked very well for us. The prices of drinks/wines are reasonable and I have no complaints on that score. We opted to pay a fixed daily service charge (per cabin) as part of our fare - and that was a mistake in our case, because it came to virtually half our total on board spending. We drank a bottle of wine each evening, a minimum couple of cocktails each day and endless soft drinks - but I suspect we could have rewarded the crew adequately by adding 15% to what we were charged each time. We paid a supplement one night to dine in 'The Beach Hut' but did not consider it a worthwhile experience in comparison to our regular dinners in the 'Ligurian Restaurant'. Paying £10 per head for the 'Indian Lunch' on a sea day was well worth it, as was our tour of the galley which cost the same. We opted for 'freedom dining' which meant we could in principle dine when we wished. This was not quite true - because on only two occasions out of 14 was a table immediately available when we presented ourselves. We enjoyed waiting and drinking cocktails - but the unpredictability of the length of our wait could be irksome. In future, I suspect we would opt for a definite 8.30 p.m. or 9.00 p.m. dining time. Those who are fit, capable and used to travelling independently will not need to pay for shore excursions - nor endure the misery of walking round in file with a number stuck on one's shirt. We met several such 'chain-gangs' from the ship during our independent travels and were glad we had opted out. P & O's services for those wishing to explore the cruise destinations independently are excellent - they made it very easy for us to do it at every port of call. Continuous shuttles from/to the ship etc. Hop on/hop off buses in Athens really useful - with tickets sold on board. Sea shuttle in Venice delivered us from the ship the quayside near St Mark's. Got a taxi to take us to a beach in Crete and to collect us at fixed fare - having found a good beach in one of the guide books. We found the 'meet and greet' at the airport and the transfer arrangements excellent - both when we joined Oceana and when travelling to the airport for our return flight from Malta. Disposal of the heavy luggage at midnight the night before departure - without seeing it again until baggage reclaim at Gatwick was bliss. Overall - we enjoyed ourselves enormously and found the cruise thoroughly relaxing and enjoyable. On reflection we might be inclined to a smaller ship on another occasion - but would certainly consider another P & O cruise and most certainly Oceana. Read Less
9 Helpful Votes
Sail Date: July 2018
We choose this as our first P&O Cruise, having cruised previously with another company many times. We had high expectations due to the cost and advertising sent before we travelled. We choose the cruise based mainly on the itinerary ... Read More
We choose this as our first P&O Cruise, having cruised previously with another company many times. We had high expectations due to the cost and advertising sent before we travelled. We choose the cruise based mainly on the itinerary which was very good, the ports all being excellent. The negative elements: The ship is fairly old and although some of the public places have been refurbished it is really showing it's age. We had two cabins. These were both balconies and midship. One had an issue with the toliet 3 times during a week. Each time they were fairly prompt to rectify the problem but late at night this was an issue. The other cabin had flaked paint on the balcony and a rotting door frame with a hole at the bottom. Sitting outside on the balcony you can appreciate the newly ship design with the glass fronted balcony fronts and and more spacious areas. The inside of the cabins and the en-suites are of a dated design, although were both spotlessly clean. The lifts are a real issue and need to be addressed asap. There is always at least one not working and disabled people were waiting for long periods for a lift to arrive. These were a constant discussion point either whilst waiting or in a lift amoungst passengers. The food is ok, but nothing better than we have experienced previously.. The speciality resturant, Cafe Jardin is odd.we ate there with the weirdest italian food I've ever tasted (having spent many years on holiday in Tuscany and Umbria). It seemed to have all been dretched in cream and cheese and therefore so rich it couldn;t be finished. The main issue we had with the food was a niggling suspicion that it had caused minor food poisioning. My husband having returned home 3 kilos lighter, and myself a kilo (neither of us are obese). The water from the resturant some days having a distinct clorine smell and some people being less than scrupulous about hand cleaning around the buffet etc. Our other main gripe were the children. We travelled with out own, but other people thought it acceptable to let theirs run around the decks all day unsupervised, around the pool etc. This was a real pain and meant we opted to try and sit as far away from the main pool as we could. Embarkation, we had the inclusive flight which meant we arrived at 7:30pm, as we boarded no-one was there to greet or direct us. We are used to staff waiting to help normally. so having a P&O flight you would think they would also arrange to have people to at least greet you when you board! That was simply poor. The possitives: The entertainment was good. We didn;t see every show or music act but those we did were of a good quality. The bars are priced reasonably and the service prompt and polite. The information received from the bridge was good, although it did prompt my husband to say 'hidehi' regularly as it had a little bit of that vibe. So all in all we won;t be choosing to come back on this boat, we may try P&O again, maybe NOT for our next cruise. Read Less
4 Helpful Votes
Sail Date: June 2018
Recently returned from an enjoyable fly cruise in the Med - Malta, Athens, Mykonos, Santorini, Rhodes and back to Malta - with some good trips but very disappointed with our cabin. We had been advised the ship had been given a refit but ... Read More
Recently returned from an enjoyable fly cruise in the Med - Malta, Athens, Mykonos, Santorini, Rhodes and back to Malta - with some good trips but very disappointed with our cabin. We had been advised the ship had been given a refit but when on the ship found out that it was only the Atrium and some carpet. When we arrived on the ship, our cabin steward introduced himself - asked if there was anything we wanted so we asked for extra coffee, as we do not drink tea - but this did not materialise. Our cabin was terrible - very disappointing - really shabby - the furniture was scratched - the cabin not clean - cobwebs - sheets not changed during the whole of our holiday - mirror filthy - glass on balcony door not cleaned - paint splashed on balcony chairs and on stool inside cabin - balcony matting filthy and plaster coming off base of balcony door (dangerous with sandalls etc.,) and off balcony door surround - shower surround in bathroom cracked. We rarely saw our cabin steward after his initial introduction - until one day he walked into our cabin - when we had the card in the door "I'm RESTING" - we were shocked. NOT HAPPY Read Less
12 Helpful Votes
Sail Date: June 2018
Sailed from Valletta to Athens, Mykonos, Santorini and Rhodes, then back to Valletta. Oceana itself despite the refit, is a tired old ship. The Captain summed it up - a tired old lady with her heart in the right place. Main areas were ... Read More
Sailed from Valletta to Athens, Mykonos, Santorini and Rhodes, then back to Valletta. Oceana itself despite the refit, is a tired old ship. The Captain summed it up - a tired old lady with her heart in the right place. Main areas were fine, our cabin was ok, a little TLC needed and most definitely on the balcony - the floor was warped and uneven and could have been dangerous. However, it was comfy, we slept well, and the balcony was big enough and allowed us decent views when we enjoyed our early evening aperitif ! Our cabin steward Merlin was very good, and most of the staff were very friendly eager to please. Room service - breakfast - wouldn't do that again, sent us coffee instead of tea, the panini wasn't hot, we could have rectified by asking but we were on an early trip so that was the whole point of room service ! Did 2 excursions - Santorini - Akrotiri - well worth the cost and had an extremely good guide so very enjoyable. Athens - not impressed with the funicular and fab views trip - wasn't as it was made out to be so we complained to the excursion desk, within an hour we had a letter of apology and bottle of wine in the cabin so not all bad. Couldn't get round the main pool in the day as it was heaving with sunbeds completely filled up all day, it was like that most of the time around the rest of the ship, if you didn't get there first thing then you had no chance. How P&O would rectify this I couldn't guess as the sunbeds were inches apart in any case ! Food very good in all areas, and wine prices reasonable - you could get a decent bottle of Chilean Merlot for around £16 or £17. There was plenty of time in ports to enjoy the day. On the whole I would choose P & O again but a newer ship. the precision of P&O on the embarkation / disembarkation and manouvering of luggage etc from the airport was exceptional, they must have had army training ! Faultless ! Read Less
10 Helpful Votes
Sail Date: June 2018
Our first cruise and definitely not our last. Oceana is a beautiful ship. The Atrium is stunning, we thought. So many bars and niches. We dined mostly in Cafe Jardine and The Beach House. Great food although bar service a bit slow. We ... Read More
Our first cruise and definitely not our last. Oceana is a beautiful ship. The Atrium is stunning, we thought. So many bars and niches. We dined mostly in Cafe Jardine and The Beach House. Great food although bar service a bit slow. We also ate in The Plaza on the top deck, again great choice of food. But busy. Fantastic views up there but windows could do with a wash! We had a balcony cabin C401 which was spotless and quiet, slept really well. Very comfy bed. Had some lovely breakfasts on the balcony. And saw some dolphins on two occasions. Lovely! All in all it was an excellent week. We sailed from Valletta to Dubrovnik onto Venice and then Sibenick and Zadar. Very hot and busy in Dubrovnik and Venice but so worthwhile to visit. Got up early for the Venice sail in, no words. We walked Dubrovnik old walls in the afternoon which was a bit quieter after the other cruise liners had left. We also visited Krka National Park on excursion from Sibenick. It was the only excursion we did. It was beautiful. We booked it before we left. It as a few pounds cheaper. All other ports we used the shuttle buses. We were on a Select fare so they were included in the price. No complaints about embarkation and disembarkation. Very tight security leaving and coming back to the ship. And hand hygiene was very important on board. Hand cleansers near every restaurant. Staff and crew everywhere were brilliant and very friendly, we thought. The whole week far exceeded our expectations. We were sad to leave the ship, Read Less
3 Helpful Votes
Sail Date: June 2018
We chose this cruise as it was visiting Dubrovnik and Venice. We have visited both before and loved the view from the ship as we sailed into Venice. Dubrovnik is a facinating place and we took the lifts to the top to get a birds eye view ... Read More
We chose this cruise as it was visiting Dubrovnik and Venice. We have visited both before and loved the view from the ship as we sailed into Venice. Dubrovnik is a facinating place and we took the lifts to the top to get a birds eye view of the place. The staff on this ship are fantastic always smiling always courteous and very helpful. We chose freedom dining and met some real characters and friendly fellow guests. We did our own thing at ports of call for the first time and enjoyed our walk-abouts. Oceana is a lovely ship with a great Atrium. The ships entertainment was fantastic with the Headliners enthusiastic singing and dancing being our favourite. The food was varied in offerings and the chosen food was delicious. We returned home wanting to book another cruise on this lovely ship. We dined early every evening in the Liguarian restaurant and found no waiting at any time. Read Less
5 Helpful Votes
Sail Date: June 2018
Have been on this ship before, so tried again. It looked very nice after a supposed refit, some places were looking very tired in the guests quarters. My cabin window ( paid extra for) was filthy and never got cleaned hence not decent ... Read More
Have been on this ship before, so tried again. It looked very nice after a supposed refit, some places were looking very tired in the guests quarters. My cabin window ( paid extra for) was filthy and never got cleaned hence not decent views We won't be on it a 3rd time Had to vacate cabin at 8 am for a flight scheduled for 7pm. They wanted £45-£85 for a cabin for 5hrs, although we paid for a full 14 night cruise. I did not pay. We sat around until 4pm waiting to be transferred to airport, we got there and told it was delayed. The ship knew this but still "got rid of us" Our arrival was 7.30pm and we were MADE to do the sea safety training (after travelling all day and hungry). Maritime law states it should be within 24 hours of embarkation.I Emailed P&O during the cruise a week before our disembarkation , about the vacating cabin issue, hoping I could get a resolve, but still I haven't had a reply. The evening shows were very good, but only lasted 45 minutes max, the only thing to do after that was be pestered to buy drinks or go to casino Read Less
5 Helpful Votes
Sail Date: May 2018
On the 9th day of our holiday my husband fell really ill.he had to be rushed in to Athens Hospital, he had 10 days in intensive care in all he spent 6 weeks in hospital. i would like to thank p&0 Oceana doctor for spotting the ... Read More
On the 9th day of our holiday my husband fell really ill.he had to be rushed in to Athens Hospital, he had 10 days in intensive care in all he spent 6 weeks in hospital. i would like to thank p&0 Oceana doctor for spotting the seriousness, as we thought he had heat stroke..turned out he had a gallstone blocking his bile tube completely he certainly would not have survived had it not been for the Oceana doctor and the greek doctors. also i would like to thank the lady who phoned me every day from p&o for 6 weeks while i was in Greece even sending magazines for me and a phone.. if i needed it!! even though my holiday ended long before i could fly home.she was a comfort to me being able to talk to someone english, so i would certainly holiday with p&o again. My holiday was excellent until it came abruptly to an end. Read Less
6 Helpful Votes
Sail Date: May 2018
We had a brilliant holiday. Service food and entertainment were all excellent. The ships singers and dancers were exceptional .This was a smaller ship than we are used to but we actually preferred it and will look for similar next year. ... Read More
We had a brilliant holiday. Service food and entertainment were all excellent. The ships singers and dancers were exceptional .This was a smaller ship than we are used to but we actually preferred it and will look for similar next year. Didn't have to queue for anything. Room was quite small but we spend very little time there. We prefer to be out either exploring or up on deck. The other guests we chatted to had all enjoyed their holiday. On formal nights nights most people dressed up but not ott. Some people chose not to and this appeared to be acceptable. They did not go to the formal dining rooms . We prefer to do our own thibg but booked 2 last mjnute excursions . Both were very good if a bit expensive. There was a small problem with the tendering in Hvar. Staff came round to explain and apologise. Throughout the holiday the captain ensured guests were well informed. The ship had a relaxed atmosphere. This was our first fly cruise . P and O staff met us at yhe airpost and everything was well organised. This was the same on departure. Over all we have nothing but positive feedback Read Less
2 Helpful Votes
Sail Date: May 2018
i chose this cruise fir my wife as a thank you and christmas present as the intenary covered santorini a longed for place to go! by and large the cruise was very good exceptionally good staff food and very well kept ship however ... Read More
i chose this cruise fir my wife as a thank you and christmas present as the intenary covered santorini a longed for place to go! by and large the cruise was very good exceptionally good staff food and very well kept ship however p&o have a way of extracting money from you with stealth and the service charge fir tips at£98 for the week is unacceptable as you shouldn’t be expected tp subsidise the staffs wages in such a blatant manor ! this with the high cost of alcoholic drinks etc makes the cost much higher than it sholud be uk pub prices on duty free seas ?? i dont think that p&o provided much difference to thompson cruises we have been on before at much bettet prices the very inexperienced show crew were er ... fairly poor and lacked direction didntvsee them interact around the ship and the ships animation team were awful and badly led all the charisma of wet cardboard!! the guest acts were very good tho maybe a longer show would’ve been better for them and the passengers takingvall this into consideration we had a very good week met some really lovely people and staff but not sure we’d rush back to p&o Read Less
13 Helpful Votes
Sail Date: May 2018
To go with this review we have created a video that gives a full ships tour and goes in to detail about what we did every day, as well as write ups - to find these just search holidaysatsea on googleyoutube ... Read More
To go with this review we have created a video that gives a full ships tour and goes in to detail about what we did every day, as well as write ups - to find these just search holidaysatsea on googleyoutube www.youtube.com/holidaysatsea We have not long returned from a 7 night cruise in P&O Oceana. The cruise departed Malta and went to Split, Venice, Ravenna and Dubrovnik. Oceana is a 18 year old ship, recently undergone a refresh and she really does look beautiful. Her atrium is amazing, open a bright. There are a number of pools around the ship and ample room to sun bathe. We had an inside at the aft end of the ship, deck A. This was a convenient location as you could easily access the aft terrace. The room was standard, we asked for a twin configuration as this gave more space. It was kept clean and tidy by our steward Freddy. The food in the main dining room was very good. We opted for freedom dining and never had to wait much more than 30 minutes. We also had food in the beach house and Caf Jardin, both excellent. On the sea day we did an Asian Lunchon, st 10 per person this was excellent food for the small charge. The ports we visited were: Split - Here we did the Krka National Park excursion by P&O - well worth the money. Excellent guide and the park was beautiful. Venice - we used the P&O shuttle boat to take us to St Marks where we explored and climbed the Tower Ravenna - not the best port, had a walk around and got the shuttle back. Dubrovnik - our favourite port, we did the cable car and walked the walls. I hope that gives you a nice overview. Read Less
3 Helpful Votes
Sail Date: April 2018
Unfortunately I didn’t notice that this was a ‘family friendly’ ship and unfortunately the families were definitely not friendly. Every meal we had there was a screaming baby nearby and the parents never attempted to stop them or ... Read More
Unfortunately I didn’t notice that this was a ‘family friendly’ ship and unfortunately the families were definitely not friendly. Every meal we had there was a screaming baby nearby and the parents never attempted to stop them or take them out of the restaurant. There were children jumping into the swimming pool all the time despite the ‘No jumping’ signs. The ship has a most peculiar layout with bars along the side of the ship and a nightclub in the centre of one part and a huge atrium in another – and everywhere there was loud pop music, dance music or modern jazz – there was music from 6 different venues which all merged into each other. There was constant movement past these bars all the time – I counted 60 people in 5 minutes so nowhere was restful. The only place to sit without music was the library which has a total of only 14 seats so usually they were all occupied – and the librarian spent a lot of time noisily sorting out computer/e-mail problems. Even at 10.30pm there were children making a noise in this small space. The food – neither of us eat fish or seafood and every day there were at least two main choices of fish and few meat choices. Surely more people eat meat than fish? Looking at the ‘sample menu’ on the website there is ‘pan fried chicken’ and ‘sirloin steak with thick cut chips’ but we never had anything like this. This is the only ship where I have lost weight. The entertainment was all geared to children. We went to two magician shows and both times the tricks were definitely aimed at the children. On other cruise lines we have had top class Magic Circle magicians. The list of films looked good – but the Oscar winning films were shown on days when we were on all day trips – not on the 8 days when we were stuck at sea. On those days we again had child centred films eg Superman. On one evening my husband found a man unconscious in the 14th floor toilets and we immediately alerted P&O staff who told us to contact Reception. I found 2 more uniformed P&O staff and asked them to contact Reception but they insisted they had to inspect the casualty before they could ring Reception. 15 and 25 minutes later there were calls for medical assistance – hopefully he hadn’t had a heart attack as he might have been dead by then. We will definitely be very careful before we book another cruise and it won’t be with P&O. Read Less
10 Helpful Votes
Sail Date: April 2018
This was our second cruise with P&O, and both times have been on Oceana. We have cruised once with Celebrity and once with Fred Olsen. As this cruise was to celebrate our Silver Wedding Anniversary, we treated ourselves to a suite for ... Read More
This was our second cruise with P&O, and both times have been on Oceana. We have cruised once with Celebrity and once with Fred Olsen. As this cruise was to celebrate our Silver Wedding Anniversary, we treated ourselves to a suite for the first time, and stayed in the Orissa Suite, C749. Our flight to Malta was scheduled with EasyJet. We had to check in online prior to the flights, and the EasyJet booking reference number appeared on the cruise personaliser about 2 weeks before we went. We paid £5pp per flight to sit together. Arrival at Malta was fine, and we got through security quite quickly, and collected our bags. There were lots of P&O staff directing us towards the waiting coaches, and we were quickly on the coach, but the coach had to wait for at least 20 minutes before leaving. Apparently there isn’t much space for drop-off at the port, so they sent the coaches off at intervals. I was disappointed that there was no priority embarkation or welcome reception for suite passengers. In the brochures you are led to believe that there will be, but somewhere in the small print it says that it doesn’t apply to fly cruises. There was a long queue for check in, but it did move fairly quickly. The cabin was the best bit of the cruise, and really made the whole holiday special. More details below...... It was our first experience of a butler, and I don’t think we made the most of it. It would have been helpful to have some kind of pamphlet explaining exactly how things worked when you are in a suite. Our butler appeared at about 5.30pm on the first day, and I had expected some kind of explanation but nothing was forthcoming and we didn’t know what questions to ask. We did ask about room service, but he tried to put us off by saying that by the time he brought the food up from the dining room it would be cold, as the kitchens were at the other end of the ship. No-one told us that there was a special area of the main restaurant specially reserved for suite passengers at breakfast, and we only found out by accident on our third day. The role of the cabin steward vs the butler wasn't clear, even over simple things like who to ask if we wanted a bucket of ice – it turns out it was the butler. It seems that the cabin steward just cleans the cabin and makes the bed. The butler takes away all the dirty cups, glasses, etc, and brings back clean ones. He brought canapes every evening at about 5.30pm, but could turn up at any time during the day. Although he knocked, we didn’t always hear! Luckily I had seen on social media that this might happen so we used the “Do not disturb” sign on the door a lot. That said, once we got to know our butler he turned out to be a very nice person. On our wedding anniversary he brought us a card, and he arranged for us to have a nice table at dinner that night. Food in the main dining room was mostly of a good quality. The special breakfast area for suite passengers was lovely, and another highlight of our holiday. Our waiter Shambhu was so cheerful and welcoming, and made us feel special. We could order from the Epicurean breakfast menu as well as the standard menu. In the evenings we ate mostly in the Ligurian restaurant on Freedom Dining. If you want a table for two you need to be there at 6pm. Otherwise, you face a bit of a wait with a pager. We didn’t bother with the pager, and if we were a bit late we just shared tables. We met some very nice people. I am milk intolerant, and the staff made a great effort to deal with this. I was invited to call in at the restaurant between 2 and 5pm on our first afternoon and met with the Head Waiter, a lovely chap called Francis. I was given the menus for lunch and dinner the following evening, and I ordered in advance. They were able to adapt most recipes, and I had some especially wonderful desserts – Baked Alaska, apple crumble with dairy free custard, and a chocolate tart were the best. Every night in the restaurant, Francis would come to the table and take my order for the following day. The butler also brought the menus to the cabin every day. He asked the chefs to give us special canapes too, which were usually smoked fish or ham. One disappointment was the buffet, which wasn’t as good as we remembered from our previous cruise. The food was fresh, but lacked variety, especially with hot choices. We particularly remembered the lunchtime curries back in 2013, but they were rare this time. Instead they had an Asian buffet several lunchtimes at additional cost, which we didn’t try. On the plus side, the buffet always had some kind of dairy free dessert or cake. With a couple of very minor exceptions, the service throughout the ship was excellent. Everyone was friendly and helpful. Our dealings with reception were good. Entertainment was of a very high standard. We particularly liked the Headliners shows – they are very talented youngsters. The Headliners singers ran group singing sessions on sea days, which were great fun. Beautiful World (Take That tribute) and John Courtnay (pianist/comedian) were also very enjoyable. In the evenings we went to the ballroom dancing in the Atrium. They were well run, but had slightly too many sequence dances for our liking. We did karaoke and a couple of quizzes. Our ports were Athens, Rhodes and Souda Bay (Crete). We were supposed to stop at Mykonos but it was too windy to dock. In Athens we went on the Hop on Hop off bus to tour the city (15 euros on the blue bus). In Rhodes we wandered the town and found a beach bar – shame we hadn’t taken our swimming costumes. In Souda Bay, we took a taxi to a lovely beach we had found on Google Maps called Agii Apostoli, which was sandy and had a couple of bars – it turned out to be a Greek public holiday and got very busy so we didn’t stay long enough to eat. We did have a very nice swim in the sea though. We phoned the taxi driver to come and take us back (18 euros each way). Disembarkation was well run, and we were given a time to meet for our coach transfer to the airport. Bag drop was a bit slow at the airport, but security was efficient. There wasn’t enough seating at the boarding gates, but they handed out water bottles while we waited. So in summary, it was a brilliant holiday. Life on board met or exceeded our expectations. Our suite was fantastic. In fact, we enjoyed it so much we have only been back a week and have just booked another cruise on Azura! Read Less
2 Helpful Votes
Sail Date: April 2018
We chose this cruise because friends had been to the Adriatic with another company and had visited the same destinations. We both had always wanted to see Venice. This was our second cruise we have previously been on Magellan with Cruise ... Read More
We chose this cruise because friends had been to the Adriatic with another company and had visited the same destinations. We both had always wanted to see Venice. This was our second cruise we have previously been on Magellan with Cruise and Maritime to the Norwegian Fjords leaving from Liverpool. Oceana is a much bigger ship with a higher price tag so we were expecting this to be a more luxurious experience. Firstly travel to Malta with Tui was awful the plane was cramped with little space between the rows and my seat had a broken food tray. It was one of their older aircraft It was a better plane on the way back. Malta Airport was a complete tip with huge numbers of people trying to exit through one small pair of double doors. After a short bus journey where we once more stood in a long queue in the sun (not pleasant and seemed unnecessary, Embarkation was slow and tedious with lots of elderly passengers standing in a long queue. The cabin was of a good standard with a balcony but it was smaller than the one we had on Magellan. The dining experience was good but the food at dinner wasn't as good as we were expecting as the Menu's were supposedly designed by a top celebrity chef. The service was good. The Argentinian Malbec was excellent. The food was not as good as we had on Magellan. The lunch menus were dominated by food of an Indian Nature (curry with everything) which is ok if you like spicy food. There was always a selection of good salads but they did seem to run low on fresh fruit and it wasn't replenished fast enough. There was an excellent ice cream bar near the pool. Can't really comment on the entertainment we briefly visited the theatre one evening where a girl was having a reasonable stab at singing Adele impersonations. We don't go on cruises to spend time in gyms,theatres, bars and casinos! Our cabin steward was average and didn't seem at all on the ball. Our cases we found down the corridor outside someone else's cabin and his provision of information was tardy and in some cases inaccurate which was one criticism of the ship in general. We were often left floundering for information about excursions and on a couple of occasions were misinformed. Thankfully the bed was very comfortable. Tea and coffee making facilities were a bonus not provided on our first cruise. Room service was excellent and the mornings we chose to breakfast in our cabin were a highlight. It arrived promptly and was worth not having to push and shove and find a seat. Of the ports we visited and the excursions we booked:- 1. Dubrovnik the cable car trip was excellent with a lovely guide. 2. Split was not somewhere we would chose to visit again however the river boat trip was good apart from the lunch which was poor with wine like vinegar. Not too sure about the hygiene of the restaurant as my partner was decidedly queasy after we had eaten. 3. Venice was everything we were hoping for the boat trip we took had an excellent guide but unfortunately did not go down the Grand Canal but seemed to visit everywhere worth seeing in the lagoon. We would have loved a two day stay in Venice so we could see more of it. 4. Messina was well worth seeing just for the trip to the Cathedral and to watch the display of the clock tower at noon (not to be missed) Finally leaving Malta airport was a lot easier than arriving apart from the huge queues for the ladies toilets which wouldn't flush and stank to high heaven. To sum up we wouldn't book P&O again until it uses Liverpool as a home port as the whole flying and embarkation experience was not pleasant. Glad we chose a time when the ship wasn't full of children. Luckily those few on board were well behaved. We have another cruise booked on Magellan for later this year as we live in Liverpool embarkation without flying is just so much easier a 5 minute taxi ride away. Read Less
1 Helpful Vote
Sail Date: April 2018
The Cruise was everything i expected from P&O the Staff, Cleaners, catering, bar entertainment was Brilliant, The ship was always clean and tidy, the cabin was kept by the staff immaculate at all times, the dining in the restaurant was ... Read More
The Cruise was everything i expected from P&O the Staff, Cleaners, catering, bar entertainment was Brilliant, The ship was always clean and tidy, the cabin was kept by the staff immaculate at all times, the dining in the restaurant was perfect, the food sometimes did let it down, but the choices we had in the buffet and other places to eat was entirely our choice, the entertainment was good, The service all over the ship was excellent. The excursions were always on top of our list, Rome was beautiful but very full on could have done with a stop over and taken out time. I would travel again with P&O perfect way to see the world. The entertainment was probably not too much to my taste as it was very strong with song and singing orientated and could include perhaps a nice drama, or a bit more theatre. Or the latest film from the cinema could have replaced one of the singing nights. Read Less
Oceana Ratings
Category Editor Member
Cabins 3.0 3.6
Dining 4.0 3.8
Entertainment 3.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 4.1
Value For Money 4.0 3.6
Rates 4.0 3.9

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