1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Sapphire Princess Review
  5. Sapphire Princess Cruise Reviews
4 Helpful Votes
Sail Date: November 2018
Choose this cruise to primarily see Singapore and the various ports of call. Overall, the ship is very confusing. Not enough signage at the elevators. Constantly found myself heading in the wrong direction. The food on this ship was ... Read More
Choose this cruise to primarily see Singapore and the various ports of call. Overall, the ship is very confusing. Not enough signage at the elevators. Constantly found myself heading in the wrong direction. The food on this ship was poor, at best. Steaks ordered medium and delivered well done. Shrimp cocktail was served luke warm instead of icy cold. And the buffet was not good at all. Bad layout, bad selection, dried out food. The entertainment was right out of the 80s.old and outdated. One of the make singers could not even sing and they gave him opera? The casino was so tight it wasn't even fun to play. On previous cruises from Holland America, the machines were loose and fun to play. The casino on the Holland ship was always packed. This one, empty most of the time. Living in Vegas, I know what tight machines are. These were much tighter. Overall, the cruise was relaxing once I accepted the shortcomings. Holland America will still be my first choice, at least thus far. Next month we try Norwegian. Read Less
1 Helpful Vote
Sail Date: November 2018
My 3rd time on a princess ship this time was average at best. Seriously lacking entertainment choices I felt not even one comedian on board the broadway shows were a joke couldn’t make past 2 opening numbers and had to walk out. The ... Read More
My 3rd time on a princess ship this time was average at best. Seriously lacking entertainment choices I felt not even one comedian on board the broadway shows were a joke couldn’t make past 2 opening numbers and had to walk out. The ship is still in good shape the cabin crew seems overworked I heard 20 rooms per day per steward ! The food was just above average to me. I tried club class for the first time and I’m not convinced it’s worth it. Seems to be just another money grab by the cruise line. Special section of the Santa Fe dining room for club class and one extra special on the menu per evening... whoopie ! Club class gives you a better location for your mini suite but that’s about it still the same room. Really a diverse group of passengers on this voyage I had a good time none the less. Read Less
5 Helpful Votes
Sail Date: November 2018
We chose this cruise to go to Southeast Asia and particularly the ports advertised. we found the cruise terribly disappointing. Princess misrepresented the times in ports. because of terrible tendering services the port times were ... Read More
We chose this cruise to go to Southeast Asia and particularly the ports advertised. we found the cruise terribly disappointing. Princess misrepresented the times in ports. because of terrible tendering services the port times were very short in ports where the vessel anchored out. The food service and entertainment were disappointing. The quality of the meat was poor, and the meat tough. good entertainment was nonexistent. the internet service was expensive and very slow. the chocolate was good. waiters should have had more training. never saw ships officers around ship. In Bali, one tender went aground, then 2 other tenders were sent to help. the ship should have compensated for this to allow passengers to extent the sailing time so passengers could have a reasonable time ashore. no they kept the sailing time as posted, but really didn't sail till hours later. being a naval architect, and having worked on designing cruise ships and their cruises, I found this cruise particularly disappointing Read Less
7 Helpful Votes
Sail Date: October 2018
First the good: 1. Excellent staff across the board. Everyone we dealt with was cheery and accommodating and truly nice. 2. The destinations lecturer was terrific. She was informative and interesting and helpful. 3. The itinerary ... Read More
First the good: 1. Excellent staff across the board. Everyone we dealt with was cheery and accommodating and truly nice. 2. The destinations lecturer was terrific. She was informative and interesting and helpful. 3. The itinerary was well-paced. 4. The dining rooms were well managed and tranquil. There are four of them, three of which are for "anytime dining" and that works surprisingly well. 5. Our stateroom was comfortable (Caribe 747) and our steward (Savio) went above and beyond to keep it nice. 6. As it was a 28-day sailing the entire dining room staff took care to know us and our preferences. Our assigned waiters (Maitree and Anna) were as good as the ones we've had on Silver Seas and Seabourn and Royal Viking, and they were good. All the other waiters we encountered during open seating meals were also excellent. 7. The pizzeria was handy, and the room service menu (except for breakfast) was fine. 8., Embarking in Rome and disembarking in Singapore was easy, as were most of the port visit disembarkations. Now the not -so -good: 1. It had been years since we sailed on Princess, and they've really declined in so many ways. No more festive sailaways (remember on-deck bands and streamers and champagne?) or Captain's parties. No more nice toiletries. As "Elite" cruisers we expected the promised "upgraded toiletries". Turns out they don't exist. Instead of decent soap and shampoo we got a bag with a nail file and eye mask and lip balm. Nice touch, but it doesn't count when you're stuck with the junk that is in dispensers bolted to the wall in the shower. And speaking of the shower stall, it's so small and dingy and poorly lit like the rest of the bath and you keep banging yourself on those nasty soap dispensers that shouldn't even be there. And the shower curtain is too big and long and billowy for the space.... 2. The food is cheap. Bad cuts of meat, scarce vegetables and too much salt on everything. The salad ingredients are so thinly sliced it's amazing they can do it. One radish must be stretched to fill four salads it's so thin. We had a dish that was supposed to be served with asparagus. They actually sliced the asparagus spear lengthwise in half and served three of them cut side down so at first glance it looked like three spears (which is already insufficient) but in reality it was 1 1/2. That's really chintzy. The "coffee" served in the dining rooms and buffet is disgusting. It's some sort of Nestle syrup mixed with water. It doesn't smell or look or resemble coffee, so you are forced to buy a coffee card to get a decent cup. The juices are awful, and the menus aren't very creative. Chicken and leek pie kept reappearing it's unwanted presence way too often.... 3. The ship is a bit shabby in places, but to their credit when I made a negative comment about the bad condition of our balcony and its furniture a crew arrived and replaced the furniture, cleaned up the rusted metal fixtures as best they could, painted the stained walls and trims, replaced the rotten wood rails and washed the crud off the floor. It took them a while, but it made a huge difference. If the ship was properly maintained these things would have been done as routine and not as a special request. 4. There is no enforcement of dress code: "formal night" at the table next to ours showed a big slob in a t-shirt and sneakers seated next to a well-dressed couple. Later that night in the theatre we were next to people in shorts and sandals and some guy with a rag tied on his head. It must have been his "formal dress rag"....5. And speaking of theatre, the entertainment was all over the map: There were wonderful performances by a male vocal quartet and a violin/piano duo plus a cocktail pianist. The house orchestra was also wonderful. There was a totally disgusting "tribute" to Stevie Wonder in which a guy tried to win over the audience by pretending to be Stevie Wonder, right down to pretending to be blind. Since when has pretending to be blind been considered entertainment? It was shockingly distasteful. There was also some kid pandering to the mostly Australian audience with his Austalian-ess and a ditzy Chinese girl cheesily channeling Charo, playing an incredibly loud electric violin and mistating the name of the pieces she was playing. It was like a skit from Saturday Night Live, especially when she'd stick her leg out of her dress and act sexy/coy and say "I love you".... 6. The incessent nickel and diming is unbelievable. Overpriced drinks, souvenirs, shore excursions, internet, photos, etc. are insulting. When you order room service you have to sign a slip acknowledging delivery. Why? Because it's just another way to get you to add a gratuity -- but how do you tip on a non-existent bill? And why should you, when you're paying $13.50 daily? Cruise ships are not ferries, Princess -- we did pay a fare, so it's insipid to be told that if you want a decent steak you have to go to the "Steakhouse" and pay $29 for it. That's $29 on top of the fare already paid for that evening's dinner and you don't get value for it, especially when you see that the "Steakhouse " is just a sectioned-off part of the buffet area and has a stifling hot, stuffy atmosphere....Just make the steak in the dining room decent and all will be well. 7. Plastic plates and glasses in the buffet are gross, and the excuse that you can't have china doesn't work. Other ships have china plates. The buffet is very unappetizing, anyhow, and the drinking water is vile -- it tastes like it comes from the swimming pool. The buffet room itself is a nauseating -- bad traffic flow, people with plates piled high grabbing for tables, no ventilation, no table cloths, place mats, place settings, service. It's like eating in Bedlam. The only good thing about the buffet was watching the people enter into the space and stop at a trough and scrub their hands before proceeding into the room. 8. Beware "Movies Under the Stars" -- it's not just under the stars but it's always. Yup, 24/7, day and night, movies blasting away on the top deck. Is a loud movie track blasting through the air just what you want when sailing through the Suez Canal? If so, then book Princess. If you'd rather tranquility then run the other way. All in all, if Princess could just up their game to where they were twnety years ago it would be nice again.... Read Less
4 Helpful Votes
Sail Date: October 2018
We chose this cruise for the itinerary: from Europe and the Mediterranean through the Suez Canal and the Middle East and over to Southeast Asia. The entire process of embarkation and disembarkation was very smooth and surprisingly ... Read More
We chose this cruise for the itinerary: from Europe and the Mediterranean through the Suez Canal and the Middle East and over to Southeast Asia. The entire process of embarkation and disembarkation was very smooth and surprisingly glitch-free, it was a well-organized ship. Some pluses: Good quality and variety of food Safety drills/pirate drills were informative and reassuring Comfortable beds and hot showers. Indoor stateroom was plenty big for the two of us, and the live ship camera made it feel like we had a balcony view. Some really nice crew members, and a great captain Emphasis on hand washing Cleanliness throughout the ship The down sides: Boring/silly activities better suited to a nursing home. Library was nearly empty when we boarded in Rome. Bad idea when there are six days straight at sea. Sneaky charges (use of the term “complimentary” when things weren’t free) Bombarded with ads for jewelry, spa treatments, etc. It was overkill, and very annoying. Waste of so much paper – ads, daily schedules. Dubai excursion was awful (but guide was good) We had only 8 min to visit the spice souk, and Dubai Museum was lousy (dark, crowded, uninteresting) Recommendations: Have a check-out system for library books Paper recycling system Smarter, more engaging activities – teach about wildlife in the area, or the geography and history of places as we pass by them. Use stateroom TVs to post schedules unless paper is requested, stop with all the ads Bigger and better variety of music for longer cruises versus the same songs over and over for a month Keep sick people out of dining areas, off tour buses (require masks?) Read Less
1 Helpful Vote
Sail Date: October 2018
Overall a great cruise with nothing negative to comment on. Great itinerary, excellent ships staff, good food good entertainment, what more could one want. Sailing down the Solent in daylight was a great experience, a good selection of ... Read More
Overall a great cruise with nothing negative to comment on. Great itinerary, excellent ships staff, good food good entertainment, what more could one want. Sailing down the Solent in daylight was a great experience, a good selection of continental ports, the weather could have been better but did not impinge on our enjoyment.visiting the many classical sights through the Mediterranean including the Leaning Tower of Pisa, the monastery at Montserrat in Spain, the walking tour of Rouen, Marseille, the ultimate tour of Rome including the Vatican, Collisseum, the Sistine Chapel, the buried city of Pompeii, Valletta in Malta, the Parthenon in Athens, the acropolis of Linda’s in Rhodes, and transiting the Suez Canal. A bit of a disappointment at Aqaba where due to flash flooding Petra was closed but relief that we were not there the previous day and caught in the chaos. Dubai as usual was an eye opener including visiting the Q.E. 2. First visit to India, Sri Lanka and repeat visit to Kuala Lumpur with final and reluctant disembarkation at Singapore. No issues with the food or service, theatre entertainment dropped off after Dubai and the greatest disappointment of losing our electric jug on the last day.Just hope it returns for our cruises next year. Read Less
7 Helpful Votes
Sail Date: October 2018
We had been looking at cruises online for a long time, and decided this was the one when we discovered I could be in Paris for my birthday ( October 22). It was beautiful in every way - from the movies under the stars, snuggling under a ... Read More
We had been looking at cruises online for a long time, and decided this was the one when we discovered I could be in Paris for my birthday ( October 22). It was beautiful in every way - from the movies under the stars, snuggling under a blanket while the crew delivered fresh popcorn, our comfortable stateroom with the most comfortable bed ever, the variety and quality of food, the excellence of the staff and 5 star accommodations, seeing European destinations we had only dreamed about - Lisbon, Gibraltar, Barcelona, two ports in France (Le Havre and Toulon), Livorno and Rome. We wondered if it would be frustrating having only a day in each port, but we loved being onboard the ship so much that we were happy to return after our adventures each day to the comfort of our stateroom and enjoy a glass of wine on our balcony to unwind. We are hooked on cruising and may have to come out of retirement to fund more trips! The Princess motto is “Come back new” and we feel like we did - refreshed and energized to learn more about the history and cultures of the beautiful places we visited. We can’t wait to go again! Read Less
7 Helpful Votes
Sail Date: October 2018
I went on the London (Southampton) to Rome 10-day portion of this 35+ day cruise. The itinerary went on through Dubai, India, to Singapore. Most of the people I met were on for the full cruise. This was my 10th cruise, 9th with ... Read More
I went on the London (Southampton) to Rome 10-day portion of this 35+ day cruise. The itinerary went on through Dubai, India, to Singapore. Most of the people I met were on for the full cruise. This was my 10th cruise, 9th with Princess, but my first time seeing Europe by cruise. I am 60 years old, live in the Midwest US, and a solo traveler. The ports were the determining factor in choosing this sailing. Realizing that I could have a few days in London on the front end, and make stops at LeHavre (to see Mont St. Michel) and Gibraltar (to see the Barbary Apes) made it an easy decision. Then I also decided as long as I was doing this, I would stay in Rome two days as well at the end. Obviously I am a Princess fan or I would not be a repeat customer. I had a fabulous time on this trip. The ports were one thrill after another. Although I can be very anxious leading up to a vacation, once the vacation is underway, I like to relax and am not looking for things to pick apart or criticize. I made my air arrangements through Princess to fly non-stop to London Heathrow and also arranged a pre-cruise package at the JW Marriott Grosvenor House Hotel. The hotel stay was the only disappointing part of the trip. This is an expensive property and based on what I was paying, I expected superlative service, which I did not receive. My room also had several problems that were not remedied. I felt maybe it was because I was a female traveling alone, but it could also have been that I was there the same time as the NFL London football game. The Tennessee Titans staff and cheerleaders were staying there, and I simply wasn't important enough to receive any type of adequate service. I was out exploring London all day during my 3 days there, so I wasn't at the hotel during the times the Princess desk was open, to make a complaint. I did complain to the front desk and I also gave a negative review in the Marriott satisfaction survey. Both resulted in nothing but excuses, double-talk, and an acknowledgement that "my expectations hadn't been met", but not even so much as an apology for that. My flight to London was fine. I was very surprised at how long it took to clear immigration and passport control. Arriving on a Thursday morning, in the latter part of October, I didn't expect it to be so crowded. I had tried to research online what an expected wait time would be and it seemed to be 20-30 minutes, but I was in line for well over an hour. I did note that about one-third of the available desks for the immigration/passport control workers did not have anyone working at them. I'm sure it would be much worse if arriving on a weekend day or during the summer tourist season, so keep that in mind if you're flying in same day for a cruise out of London. The cruise line can't do anything to help you expedite getting through that line. Having Global Entry status would be the way to speed it up. Princess sent a driver with a Mercedes sedan to pick me up, which was a very nice touch. Other than the problematic hotel room and the inhospitable attitude of the JW Marriott employees, my 3 days in London were great. On the 4th day, we left on a coach for the approximate 2 hour drive to Southampton around 10:00 or 10:30. As a result, we were in Southampton, I think around 12:15 and was on the ship very quickly. The line to check in was very short, but there were a lot of people that had already been through check-in and not yet allowed on the ship. I was able to board immediately, I guess as a perk of being a platinum Princess member. The safety briefing was fine. We were not required to bring life jacket to the briefing, which was nice. They had reworked the old "Love Boat" theme song to lyrics, which was goofy. I had a mini suite on Deck 9. It was a nice cabin on the port side, with nice balcony. The new Princess bed is marvelous. Cabin attendant was fine, he was personable and did a good job. It seemed like he was always in the hall somewhere and he would inquire as to where I was going- I think so as to have an idea of approximately how long I would be out of the cabin. The cabin was always tidied up when I returned. I have seen other comments about how Sapphire does not seem crowded and I agree with that. Other than the shows and the daily trivia sessions in Explorer Lounge, it always felt spacious, easy to find a table or a seat, even in the Piazza. I love walking around the Promenade Deck for several miles. There were never many people doing that. I also make it a habit to use the stairs instead of elevators during a cruise and the stairs were not crowded either. The International Café and the Horizon Court buffet were never as crowded as I have experienced on other Princess cruises. I thought the ship was in very good condition after its dry dock earlier this year. Then again, I am not going to walk around the ship with a magnifying glass searching for peeling paint or rust spots. I did not participate in a lot of ship activities. This was a port-intensive cruise and after being out most of the day, I was happy to do my walk, get something to eat, or sit on deck or in a lounge and read. I did enjoy Movies under the Stars and liked the selection of movies. I wasn't interested in the production shows; I would have liked to see the comedian, but I arrived too late and it was standing room only. I did not eat any meals in the dining room. I tried the Crab Shack, and otherwise ate at the buffet, the pizzeria, International Café or the burger stand. I also had room service continental breakfast on a couple of mornings when I had early tours. I did 3 Princess shore excursions, 1 independent excursion, (arranged through Cruise Critic Roll Call), skipped going ashore in one port, and walked around on my own in one port. The first stop was LeHavre, and I did Princess excursion to Mont St Michel, which is a monastery and walled town dating back to 900's. I have wanted to see it for a long time, but the last time I was in France, I ran out of time. It's a long way from the port to Mont St. Michel - about 3 hours each way, but it was worth it to me. I thoroughly enjoyed the tour. The guide spoke very good English and was very informative. Almost every tour I did on this trip uses earphones with a small radio type device that you can hang around your neck. This was very helpful as you did not need to stay right next to the guide to hear what was being said. Outside the monastery, the walled city is mostly restaurants and souvenir shops. There was time to walk about, do a bit of shopping and have lunch. In Lisbon, I did an excursion arranged on the Cruise Critic roll call with Spain Day Tours. I didn't know much about Lisbon and was feeling kind of "meh" about the excursion. Well, I was wrong. The guide was my favorite of the cruise and the trip was fabulous. we went to the villages of Cascais and Sintra. Sintra has the Pena Palace which was formerly the summer residence of the Portuguese royal family. It was spectacular and very interesting- again, thanks to the very well educated and informative guide. Back in Lisbon, we also stopped at the beautiful Jeronimos Cathedral - very worth a visit and the Monument to the Discoverers. A great great day out and she made sure we were back to the ship in plenty of time (there were multiple people on the tour afraid we would miss sailing) In Gibraltar, I did not do a tour. I knew what I wanted to do - ride the cable car to the top of the rock and see the Barbary Apes. Hint: if you want to do this, buy your cable car ticket in advance online. Gibraltar has a website with a lot of information about what you can see there and you can buy the cable car ticket. I decided to walk to the cable car as it was about 1.5 miles from the port, but I got hopelessly lost - after 45 minutes I wound up back near the ship and had to start over. Didn't see any cabs. Finally found it and then I was so very happy to have booked in advance. The line to buy tickets was immense. Probably 3 blocks long easily. Even with the advance ticket, it still took 60-90 minutes to work through the line to where you were actually on the cable car. It's a 6 minute ride to the top of the rock. The Barbary Apes are the only wild monkeys living in Europe and legend has it that if they ever leave, then Gibraltar will no longer be a part of the United Kingdom. The government cares for them and feeds them. They are extremely habituated to tourists and will try to snatch plastic bags from you in the hopes of getting a snack. One did make an unsuccessful grab for my bag. They are too cute for words. There is a snack bar/gift shop up at the top and the monkeys are forever trying to get in. I sat there for about 30 minutes having a soda and a monkey got in 3 or 4 times, once successfully, as he leapt on a table , grabbed someone's sandwich, knocked over their drinks before being chased out. Barcelona was rainy and chilly. I had a Princess tour to Montserrat, which is a monastic retreat and home of the Black Madonna. Montserrat is in the mountains and the temperature was in the upper 30's - not what I expected on a Mediterranean cruise. It was a half day tour and we did not have a lot of time at Montserrat, even though the guide gave us 30 additional minutes. The line for the Black Madonna was so long that I didn't think I could see it and anything else, so chose to skip that and explore the rest. On this tour, the coach was full of sick people. The coughing and sneezing was intense. I know there is not much a cruise line can do about this, but it was very annoying. Because I was in an enclosed space with so many people that were sick, I wound up getting sick. The next stop was Toulon. I had originally booked an all-day excursion, but it was raining again, and I was already starting to feel a cold coming on, so I cancelled it and stayed on the ship for a day. The next stop was Livorno for Florence and Pisa. My Florence tour had been changed to where we were not going to be able to see the David statue, so I changed to a half day tour of Pisa instead. It was a very enjoyable tour, another really good guide. The leaning tower is so iconic, it is a jaw dropping moment to walk around a corner into the Square of Miracles and see it there. I kind of wished I had booked the tour to climb the tower. Maybe next time. It was amusing to see so many people trying to pose so that their pictures look like they are leaning against or propping up the tower. It was also a very nice sunny day. We docked in Rome on Halloween. I had booked the Rome Airport Hilton as I had a 6:00 am flight two days later. It was a very nice hotel with very courteous and helpful staff. I did a walking tour of the Vatican (breathtaking and overwhelming) and a walking tour of the Capuchin bone chapel and the Priscilla catacombs. The next day I went to the Colosseum and walked around in rain all day. I flew home via Amsterdam. Here's another hint - if you are connecting through Amsterdam, make sure you have a couple of hours between flights. Fortunately I did. I had no idea that even while just changing flights in Amsterdam, you need to go through a long passport control line. All in all, it was an amazing trip. I think the biggest surprise was how very crowded everything (off the ship) was. London, Rome, and every port - very very crowded. Buses and subways in London and Rome jammed. Every museum, or church, or monument - jammed, with the Vatican being the most crowded of all. I did not expect this in late October and would never go to Europe in the summer high season! But Princess did their usual fabulous job and this itinerary was excellent. I highly enjoyed it and am looking forward now to a Scandinavian itinerary in a couple of years. Read Less
1 Helpful Vote
Sail Date: October 2018
The ports and length of cruise was why we decieded on this cruise. Wanted to see each one of the ports. Some excursions booked with the Princess and some through other companys. Lo ved our large balcony. Lots of storage space. All our ... Read More
The ports and length of cruise was why we decieded on this cruise. Wanted to see each one of the ports. Some excursions booked with the Princess and some through other companys. Lo ved our large balcony. Lots of storage space. All our bags fit under our beds. Magnets hooks were a great idea for our walls to hold our laynards. Plenty of hangers for two women. food was good, but expected a little better. Specalty Italian Resturant was nothing special. Entertainment was good. Easy on and off ship.We felt the drink package was worth the money, due to all the water, pop, coffee, and alcoholic drinks. Felt wine was better then mixed drinks. Staff was friendly, especially in the wine bar. Beds very comfortable! Was slightly disapointed we never received a towel animal. Hot tub at the back of the ship, was a great find, No one else there! loved our first cruise! Read Less
1 Helpful Vote
Sail Date: October 2018
Entertainment quality exceeded our expectations, especially magnificent dancers, lighting & sound effects and superb backing orchestra. Excellent food and service in restaurants at night. Food in Horizon not quite so good, ... Read More
Entertainment quality exceeded our expectations, especially magnificent dancers, lighting & sound effects and superb backing orchestra. Excellent food and service in restaurants at night. Food in Horizon not quite so good, particularly no variety at breakfasts. Service overall excellent with cabin steward and restaurant staff always cheerful and helpful. Far too much emphasis on sales promotions with constant bombardment of literature about EFFY, spa, photos and casino, none of which remotely interested us. Very disappointed with company policy of not refunding missed shore excursion fees due to illness, unless doctor visited ( i have sent separate email re this). All shore excursions except Cochin and to a lesser extent Colombo were excellent & guides very knowledgeable. We (and many others we met) were aghast at the behaviour of some guests sneezing and coughing over us at meal times and especially in excursion buses when they should have stayed in staterooms. Small items that were free on other cruises were additional charges e.g. Bottled water in stateroom, non-alcoholic drinks after breakfast etc. Read Less
Sail Date: October 2018
In late October 2018 my wife and I embarked on a 38-day Princess cruise from Southampton to Singapore via the Suez Canal, the choice of cruise was largely influenced by three of the ports of call. Highlight number one was Malta and ... Read More
In late October 2018 my wife and I embarked on a 38-day Princess cruise from Southampton to Singapore via the Suez Canal, the choice of cruise was largely influenced by three of the ports of call. Highlight number one was Malta and Valletta the capital, steeped in history and grand historic buildings this was a truly magnificent location and I would certainly like to return there one day. Highlight number two was the Suez Canal transit, while strictly not a port of call this amazing feat of engineering continually amazed with its everchanging vistas and was so unexpectedly different from what I had envisaged. Alas due to flash flooding and unfortunate death of a dozen lives we were unable to visit Petra in Jordan and the third highlight on our list, but at least we were safe and able to continue with our holiday. Sapphire Princess lived up to the usual excellent Princess standards of food and service, but it was the steam room and sauna that stood out as being properly hot with the facilities designated their own proper area and not out in the public arena, much better than on many other ships. One down side (my hair grows fast) being that I was starting to look scruffy and needing a haircut. I decided I couldn’t wait and would have to check out the salon and see if they do men’s haircuts. No problem and I was soon looking much neater and was pleasantly surprised at the price I was charged. Another great feature we have found on Princess ships is the self-service laundrettes (necessary on cruises of seven or more days) as we like to do our own laundry, maybe this is an Australasian thing? only trust this is a feature that is still being designed for and included on all new ships. Ps I have plenty of photos. Read Less
1 Helpful Vote
Sail Date: October 2018
Main reason was to go along the Suez Canal and then see Petra. We saw and liked the Suez, but Petra had to be cancelled due to the flood there the day before our arrival. Practically nearly all of the other ports we had visited ... Read More
Main reason was to go along the Suez Canal and then see Petra. We saw and liked the Suez, but Petra had to be cancelled due to the flood there the day before our arrival. Practically nearly all of the other ports we had visited before, and this ship and it's itinerary (apart from the Sea or Sun Princess World Cruise) go through the Suez and gave the chance of going to Petra. Had we seen advertised before we booked, various section itineraries of this cruise we would have just taken the Rome to Dubai section, and missed out the problem and cost of the Indian Visa's, plus the trouble the Sapphire Princess had with them when we were about to arrive at Cochin. Fortunately, we had ours on a thumb-drive and were able to have Sapphire Princess customer service reprint them. A lot of people had problems there. The Sapphire Princess also charged excessively for shuttle buses that were probably put on by the ports, for which Princess would probably pay only a pittance. The shows were sub-standard and a lot of passengers were complaining about them and walking out. There was little in the way of activities, and the Cruise Director staff were very loud, would shout or scream even though they were using a microphone. The Cruise Director Manager, Paul, would 'put down' his female staff and it was 'beneath' him to talk to passengers. On the whole, this is the WORST CRUISE we have ever taken with Princess, and it will take a lot of consideration before joining Princess again. Read Less
Sail Date: October 2018
I wanted to cruise the Mediterranean thru the Gibralter strait. Sapphire Princess is a wonderful ship, one of the Grand class- which we have liked the most of the many ships we have been on. this class is set up with most of the ... Read More
I wanted to cruise the Mediterranean thru the Gibralter strait. Sapphire Princess is a wonderful ship, one of the Grand class- which we have liked the most of the many ships we have been on. this class is set up with most of the entertainmenton deck seven. On Sapphire and Ruby -three beautiful well maintained dance floors. Kudos for bringing us singer Peter Howarth and the band "Atomic" both were awesome. Atomic is the best lounge band ever on a cruise ship. The stage band was excellent too. We did not enjoy the other stage shows - we have seen beatles tribute bands many times before, and unfortunately the ships stage performers were well below par. We are dancers and really appreciate the recorded ballroom music offered. The buffet was good for breakfast, dining room,not. the dining room was good for dinner, the buffet, not Most of the staff were very helpful and pleasant. Read Less
Sail Date: October 2018
This is the best Princess Cruise ship I have been on. The staff were kind, gracious and efficent, the ship was in very good condition and a pleasure to sail on. The ports of call were interesting and the shore excursions were very good. ... Read More
This is the best Princess Cruise ship I have been on. The staff were kind, gracious and efficent, the ship was in very good condition and a pleasure to sail on. The ports of call were interesting and the shore excursions were very good. The disembarkation at each port was efficiently handled and with very little stress on our part (the passengers). The staff were efficient and courteous at all times even in the face of some passengers “behaving badly”. I would like to see less marketing from the Art Auction, Efffy and the like onboard but this seems to be the norm and for some strange reason we cannot get rid of them. If we must have them I would like to see them “less in your face” but that is my only peeve in relation to this cruise. The entertainment was a bit ordinary and the further from England you got the worse the entertainment became but this was of the least importance and as I did enjoy it I did not bother to go. Would I travel on another Princess Cruise definately YES. Read Less
Sail Date: October 2018
We just came back from an amazing cruise onboard the Princess Sapphire! The crew on board was awesome. The Cruise Director Paul and his counterpart were great. The morning show on the TV was very informative, funny and entertaining to ... Read More
We just came back from an amazing cruise onboard the Princess Sapphire! The crew on board was awesome. The Cruise Director Paul and his counterpart were great. The morning show on the TV was very informative, funny and entertaining to say the least. We had several great experiences on the ship: Pros: Employees were extremely friendly Food was very good, lots of variety Atmosphere was very relaxing Casino was enjoyable (won $1500) Rooms were clean, large and the bed was awesome. We were in a mini-suite. Port of Calls were very organized, easy on and off. never waited more than 15 minutes. Did not seem crowded at all. No lines anywhere more than 10 people. Lots of fun game shows/bingo/music and events. Cons: Embarkation from Southampton was delayed due to all the visa's needed. Showed up quite early and still had to wait almost 3 hours to get on ship plus we left and hour or so late. Cruise is geared towards the mature crowd. Probably not a good fit for the younger family looking for the big slides, characters and family entertainment. Bathrooms seem to smell quite a bit. Maintenance crew was always working on our balcony. Didn't want a bunch of people in my room while I was not there. Room key never seemed to work. Had to go to customer service about 8 times. This was a very enjoyable cruise. I would do it again in a heartbeat. I am really into the whole cruising thing now. Thanks Princess. Read Less
Sail Date: October 2018
I chose this cruise as an alternative to visiting the Pacific again. I stayed in Southampton prior to the cruise taking the NEX bus down from Heathrow T3 for £19. Very easy to do and it took less than 2h. Embarkation was running ... Read More
I chose this cruise as an alternative to visiting the Pacific again. I stayed in Southampton prior to the cruise taking the NEX bus down from Heathrow T3 for £19. Very easy to do and it took less than 2h. Embarkation was running smoothly until they had a problem with the gangway and they didn’t board passengers for at least half an hour. Of course, people kept piling into the terminal. They kept announcing for people to sit down but there weren’t any seats left! Eventually they began boarding in priority order…elite first. As I had a non-EU passport, it was taken off me and returned after we left Lisbon on Day 11. A photocopy was sent to my cabin to carry with me while ashore. I was really pleased with my cabin when I saw the big TV, great for viewing and I also had tea and coffee making facilities which I was not expecting. My kind of room. The sun was shining as the 2746 of us (almost 2000 UK, over 600 Elite and over 800 Platinum members and 55 Aussies) as we headed out past the Isle of Wight. We got a great view of the USS Truman aircraft carrier anchored off the coast. It was a little rough going across the Bay of Biscay and we made our scheduled stop in Vigo. Hurricane Leslie had blown up a storm near Madeira so we did not stop there. Instead the ship sailed full speed to Lanzarote and we had an extra afternoon and evening there rather than just staying at sea. The ports of Tenerife, Gran Canara and Lisbon followed. I got up early (about 7.30am) to see the landmarks of Lisbon from the water as we sailed up the river. It had been raining but the sun came out and it looked great. Port information lectures were given by Debbie Shields who was excellent. She mixed history with relevant information for sightseeing and visuals to assist. She was available for questions and the lectures were put on the TV. I attended the lectures but also referred back to some of the info on TV. I also attended some of the lectures given by Jevan Morris that focussed on Lord Nelson. Very interesting. I’m not into games, trivia and shopping so although plentiful I didn’t attend any of those activities. Ann Widdecombe, the former UK politician gave an interview with the CD. I had never heard of her but was told she was good so I wandered down to the theatre about 15 mins before the talk which was at 3pm. I’ve never seen so many packed in and around the theatre. You physically couldn’t get in. Apparently the first thing she asked the CD is why Princess didn’t have a bigger theatre. I ask the same question. With 2 shows at night (8pm and 10.15pm), 2746 passengers, 879 theatre seats, more than a third miss out every day. I went to the 10.15pm show as you could never get in to the 8pm show. I always enjoy the shows whether it be the Princess entertainers or guest entertainers. Some I’ve seen before but I go again as they are great entertainment. I wish there was a more equitable system or a larger theatre so everyone could get to see what they have paid for. I had dinner each night in the Vivaldi dining room with a few regulars and a few that joined the table just for that evening. I had room service breakfast each day served by the same young lady and ate at the buffet or grabbed a piece of pizza for lunch. I was delighted to eat those old English favourites like my mum and gran used to make and I hadn’t eaten for years……bread and butter pudding, various rice puddings, tapioca and even Yorkshire pudding. Cheerful, friendly and professional service by the wait staff. The night we stayed in Lanzarote I was awoken around 2am by the PA system bellowing out for the medical response to team to head to some cabin on the Dolphin deck. It gave me a fright until I came to my senses and realised where I was. Wouldn’t have been at all surprised if there were a few more medical incidents following that. Surely doctors and the rest of the medical staff have pagers to use a night rather than wake up nearly 4000 people. I chose half day shore excursions. Very good with excellent and knowledgeable guides. This gave me a couple of hours to have a wander round when we got back. Its great being able to use your phone to check your account, order breakfast, buy excursions, future cruise deposits. In a few places the internet was hard to connect to. I had 4h complimentary which was plenty to check e-mails and news headlines from home each day without looking for places in port. Overall, an excellent cruise and well worth the 24h flight in economy. Read Less
5 Helpful Votes
Sail Date: October 2018
We are on Day 3 of our cruise on Sapphire Princess to Portugal and Europe Southern in October 2018. The company tag line is "Come back new". In our very short experience on board, that will not be the case. I feel we have to ... Read More
We are on Day 3 of our cruise on Sapphire Princess to Portugal and Europe Southern in October 2018. The company tag line is "Come back new". In our very short experience on board, that will not be the case. I feel we have to comment - because princess do not listen. As the carer for my disabled wife, we want a rest and minimal stress to relax and enjoy. The Sapphire Princess dies not deliver. Cabin - On arrival room had blocked toilet, too much furniture for wheelchair to access, broken toilet door, broken fridge and beds too high for easy wheelchar to bed transfer. Shower eventually did not work and only tepid water available. Excursions - None of the excursions (even on enquiry to customer services) were suitable for passengers in wheelchair. Where the cruise terminal was a number of kilometers to town, customer services could not guarantee transport (which you have to pay for) was suitable for wheelchairs! Disgraceful when you consider there were at least 50 people on board with wheel chairs/scooters. We have to walk and make our own excursion arrangements. Entertainment - The theatre had spaces for eight wheelchairs at the rear of the hall. During performances you had to curtail your evening meal and get there 60 minutes early to ensure you got one of the very few places where you could sit together. Wheelchairs were three deep and the carer could not sit beside the disabled person by the time the performance started. As well as being stressful, it was a fire and H&S risk as the wheelchairs, and other people standing in the walkways, blocked the rear exits from the theatre. Dining - Part of the enjoyment of a cruise is the luxury of good food prepared and served to you. Breakfast and lunch (lunch only on at sea days) were restricted to a restaurant at the lower rear of the ship. Since our cabin was at an upper level at bow, and due to configuration of deck plans, it took three elevator rides to get there. Not an easy journey, when you have no option but to use elevator, on a busy ship at peak times. Talk about stressful. We soon gave up on breakfast and lunch. Food has been very mixed. The alternative was to go to the cafeteria dining. This meant you had difficulty getting a table, had to collect food for both disabled person and carer - but they did not allow trays. This resulted in the carer having to make numerous trips to queue and get food, then drinks - if you found a suitable accessible table. This must also be a nightmare for parents with children who have similar issues. So much for being on holiday and having a stress free, relaxing vacation. Service has been reasonable - although they seem incapable of making any changes to alleviate things. In summary, accommodation below par; excursions below par; food service below par, ship configuration poor and entertainment not thought through. I cannot see us "Going back new" as a result of this experience. Very poor show Princess cruises. Read Less
2 Helpful Votes
Sail Date: October 2018
Chose this mini-cruise as was due to visit Guernsey & Cherbourg. Also booked an independent tour in Guernsey. The night prior the tour company informed us the ship would not be porting in Guernsey and issued us with full refund. ... Read More
Chose this mini-cruise as was due to visit Guernsey & Cherbourg. Also booked an independent tour in Guernsey. The night prior the tour company informed us the ship would not be porting in Guernsey and issued us with full refund. Nothing from Princess, even tho booked direct, checked website and cruise personaliser all evening, nothing. Arrived at Southampton, very smooth check-in handed stateroom keys and still nothing said, so I asked and, after consulting notes on her desk, the agent confirmed we would not be going to Guernsey due the weather but would visit Brest instead. No other passengers were being informed of the change either (I was listening to others checking in) so the first most people became aware of the change was on arrival in their stateroom where a letter had been left on the bed. Not good enough Princess, especially as your T&C's permit a refund if changes are made by you prior to departure. Anyway, that aside, we booked a mini-suite which was a lovely large cabin with separate seating area, 3 seater sofa, plus good size bathroom. It also had a large balcony, however was on Dolphin Deck which protrudes further outside the ship than the decks above, so every deck above could look down at you which we hated. (See photos) Also the deck furniture appears to suffer the elements more as was quite scruffy. We also had very very noisy neighbours on both sides, groups of girlies celebrating 30th birthdays but who constantly decided to group-sing, shout and scream, bang on friend's cabin doors, slam their own cabin door constantly, and on one side of us they constantly smoked on the balcony. We also saw the same group walking right around the prom deck all with lit cigarettes in hand. We like to have breakfast in the room. We have taken 20 cruises including Cunard and RCI and have always been able to have a decent selection of hot items for a room-service breakfast. Not so on this cruise, the only hot item was an egg bacon and cheese muffin, you could not even order it without cheese as was a pre-sealed microwaveable packed piece of rubbish. You could not even have toast just pastries. So we tried the Horizon Court for breakfast, well the queues were so long that they stretched out the door either end so we gave up. And so we come to the ports, we arrived at the re-scheduled port of Brest on a Sunday. It is completely closed on a Sunday, There were no excursions available either on or off the ship, so the only people walking deserted streets were our fellow cruise passengers, most of whom gave up and returned to the ship shortly after leaving it. Then we arrived at the originally scheduled port of Cherbourg, on a Monday. It too was closed. Shops there open from Tuesdays to Saturdays. The only stores open were the clothes boutiques in the small Les Eleis shopping mall plus the Carrefour supermarket there. Great scheduling Princess! So, this was a taster cruise for us as we had booked a 10 day Caribbean trip in 2019 and wanted to see what Princess would deliver. Sadly, it fell way short of our expectation and so we have now cancelled the other trip. However, one mention must go to the onboard staff, they were excellent, very friendly and a joy to meet. Read Less
4 Helpful Votes
Sail Date: September 2018
We have been on 8 cruises so far-Princess, Carnival, Holland America, Celebrity and Royal Caribbean. We chose this cruise because of the itinerary, length of cruise and the way the days at sea were distributed between the port days. It ... Read More
We have been on 8 cruises so far-Princess, Carnival, Holland America, Celebrity and Royal Caribbean. We chose this cruise because of the itinerary, length of cruise and the way the days at sea were distributed between the port days. It worked out very well. We love the overall design of the ship. Many nice areas to sit, listen to music, have a drink, or be alone (on our balcony). The crew was IMPECCABLE from start to finish! Everyone greeted you with a smile, even if just passing in the hall. The bar areas (our favorites were Crooners, Explorers, and Outrigger) lacked in seating, but the drinks were good, bar menu consistent, and staff made the entire experience. The food was adequate. Seated dining is Savoy was a bit disappointing because of wait times for our food, and our lack of interest in the menu. Tables for two are a joke-it feels like you are sitting in your neighbors lap. The Horizons buffet was decent for lunch/dinner. Breakfast was a bit tiring. And it could be crowded at times. But the staff was right on top of getting drinks for guests and cleaning tables. The entertainment was sub par. We never actually made it through an entire singing/dancing show. The piano/violin duo were good. The rest of the music was medium. The DJ in Skywalk was fun! There was a good comedian and a ventriloquist as guest entertainers—they were fun to watch. Our shore excursions were good-staff helpful, guides knowledgeable, bus drivers kept us safe. My only criticism is that we had to pay extra in the ports of Barcelona (5 euros) and Lisbon (16 euros) if we wanted to take the bus into the city center. Not worth it at all-and we ended up only doing our excursion in Lisbon even though we were in port for an extended period of time. Very disappointing. It felt like Princess was nickel and diming the passengers. And we are physically fit-but the ship was so remote we couldn’t walk into the city center. Overall, we had a great time. We would sail on Princess again, but it is not our favorite. Read Less
5 Helpful Votes
Sail Date: September 2018
We really wanted to see St Petersburg, this cruise fell on a significant birthday, and the price was right, so the Sapphire Princess won. This was a great cruise. The Itinerary was good. Due to poor weather at one port, they changed ... Read More
We really wanted to see St Petersburg, this cruise fell on a significant birthday, and the price was right, so the Sapphire Princess won. This was a great cruise. The Itinerary was good. Due to poor weather at one port, they changed ports - they kept us informed and the port, Wermunde Germany, was a great jumping off spot for nearby towns - it was an unexpected jewel of a stop. The ship, the ship. Loved the room, loved the staff. Food in the dining room was a little disappointing for a few of the meals, but hey, the price, ship and staff were great. I was being fed and pampered so we can handle the odd meal disappointment. This ship had a lot of activities. The onboard entertainment was some of the best I have experienced (the Princess singers and dancers were great, but their shows were OK - normally I would have said they were great but we were on a Holland America Cruise earlier in the year - another significant birthday, and the shows were out of this world - first time in 15 cruises I was part of a standing ovation for a cruise line singers and dancers show). The house band on this cruise was exceptional. There is a jewel of a pizza cafe on the 5th floor that we absolutely loved. Overall it was a very positive experience. I would highly recommend this ship. Read Less
5 Helpful Votes
Sail Date: September 2018
Loved all of the ports! Princess organizes a variety of tours and are very organized with port tours. Being Ballroom dancers, we were so happy to see 3 lovely wood dance floors on the ship. We danced every night of this 14 day cruise ... Read More
Loved all of the ports! Princess organizes a variety of tours and are very organized with port tours. Being Ballroom dancers, we were so happy to see 3 lovely wood dance floors on the ship. We danced every night of this 14 day cruise because of the wonderful groups that played music to dance too. We certainly got our money's worth on this cruise...great ports to visit and lots of dancing. Booked another cruise on this same ship for July...14 days touring Norway and Iceland! We had a balcony cabin, as usual, and it was lovely with plenty of room for 14 days worth of clothing, etc. Our room steward kept our ice bucket filled daily and kept our cabin in tiptop shape during the entire cruise. Although my husband and I like traveling alone, we traveled with 7 others from Florida this time. We are all retirees and most of the time we did not tour together. We did eat as a group and our waiter was very attentive and helpful at all meals we attended. Very few children on this cruise and we hardly ever saw them. Read Less
8 Helpful Votes
Sail Date: September 2018
Food The sapphire has one main dining restaurant, The International Restaurant for traditional dining and three anytime dining restaurants. The Pacific Moon, The Vivaldi, and The Savoy. There is also The Santa Fe for Club Class. Horizon ... Read More
Food The sapphire has one main dining restaurant, The International Restaurant for traditional dining and three anytime dining restaurants. The Pacific Moon, The Vivaldi, and The Savoy. There is also The Santa Fe for Club Class. Horizon court is the buffet restaurant and the ship has other eateries such as trident grill, prego pizzeria and international cafe, which are fast food style places. There is an ice cream bar and a sit down Alfredo’s Pizzeira too.i can’t fault the food anywhere on board ship. Can feed myself 24/7 with quality, tasty food. Cabins We had an inside cabin and my fiancé expected to feel claustrophobic. This didn’t happen. We were happy with a steward, William who we didn’t see much of, but he cleaned twice a day, leaving little chocolates on our pillows in the evening. It was a warm cosy feel with the lamps on. We had on demand movies to watch after our evening round he ship too. Bed was so comfy and didn’t take long to drift off. Good wardrobe area to store plenty and tea and coffee were available in the cabins too. Amenities Gym and studio were over looking the sea. There was a free sauna and steam room in the changing rooms and a thermal suite to use for a hefty charge. This was near he adults only pool and jacuzzis. This area was called The Sanctuary and wasn’t really used. Just the gym really. There was a small library and on deck games. Entertainment Plenty of entertainment going on in bars and the main piazza(music, champagne waterfall, sail home party) It was the real hub of the ship and never quiet. Bars, restaurants, shops and events always happening here. I thought the production shows were just okay. Maybe just not my cup of tea. The comedian and the soprano were good. Ports of call. Exactly what we wanted. Zeebrugge, Copenhagen, Skagen and Oslo. Enough time in each port and then two days at sea. Ship as a whole The ship gets a 5/5. For those of you that see negative reviews on here, ignore them. I genuinely don’t get what hey are after. It was a high standard from start to finish. The ship is not worn which some reviews suggest(someone even complained a free gift she was given. Thing some people go on holiday to complain. It’s crazy). Concentrate on the positive reviews as they clearly aren’t looking for faults. Everyone we spoke to onboard didn’t have a bad word to say about the ship and it’s staff. And we would happily set sail on her again if the itinerary suited us. The only downfall we had is that we couldn’t stop longer! Read Less
4 Helpful Votes
Sail Date: September 2018
We chose this cruise because of the destinations and enjoyed it very much. The ports and excursions we took met our expectations. We took a couple of excursions and they were enjoyable and well organized. We enjoyed the smaller ... Read More
We chose this cruise because of the destinations and enjoyed it very much. The ports and excursions we took met our expectations. We took a couple of excursions and they were enjoyable and well organized. We enjoyed the smaller destination cities. Ghent was our favorite. The ship was clean and staff very friendly and helpful. The food was better than average.We found several specialty areas on the ship that were very relaxing and enjoyable to spend our time relating. Our cabin was very clean and the staff was very accommodating to my numerous allergies. We did not do many of the entertainment activities but so enjoyed a piano/violin duo that played in a common area several times of day. We are just not in to magicians or canned entertainment. We felt that overall it was worth the money. There was a variety of age and demographics that we appreciated, enjoying many interesting dinner conversations.Would take this line and ship again to another destination. Read Less
10 Helpful Votes
Sail Date: September 2018
We are experienced cruisers in our 50s and I like to do my research about ports before we travel to get the best out of holidays. We chose this cruise due to price and date covering our anniversary and booked 9 months beforehand and had ... Read More
We are experienced cruisers in our 50s and I like to do my research about ports before we travel to get the best out of holidays. We chose this cruise due to price and date covering our anniversary and booked 9 months beforehand and had soft drink package only. For September we were exceptionally lucky with unusually warm weather and calm seas. Embarkation at Southampton very quick and smooth and we were onboard by 1215. Used car parking meet and greet service at terminal and very efficient and lovely staff and porters. We were going out from one terminal/berth and returning to the other end of Southampton and it all worked very well. We did a quick tour of spa/gym but declined all the selling which di go on all week such as sparkling water at dinner, photos etc, polite decline and not an issue. The ship had understandably adapted to its predominantly UK passenger base in terms of beers, entertainment and to some extent food. 1900 UK, 500 USA and the rest were Canadian, Australian and Chinese /Asian I think. Cabin B229 internal cabin chosen as we prefer higher deck without public rooms above or below due to noise. Best layout of an internal cabin we have had with separate dressing/wardrobe area and shower room away from main sleeping area. Huge ( too big) new flatscreen TV and multiple channels including Sky Sports, BBC etc. Kept to high standard all week and two glitches when a light bulb blew in bathroom and safe door know came off were quickly resolved via our stateroom attendant. Duvet and pillows were sumptuous and we slept very well all week – Princess should sell them for delivery to your home! We felt the food in main dining room, buffet and coffee shop/café to be some of the best we have had at sea in similar venues (we have been Azamara, Celebrity, Royal Caribbean, P&O etc) . Patisserie and breads all excellent and we saw many passengers having their dietary/allergen needs taken care of in a sensitive way. Wine was about $30 to $40 and they would keep bottle to finish off the next night even on anytime dining. Formal night we wore a normal suit and cocktail dress and went out of place amongst tuxedos and long dresses. We could have eaten in buffet at anytime as food was so good and varied up there; only thing that detracts is the plastic plates and mugs. Unusually for us we always had breakfast up there rather than served in dining room as it was so good. For every meal whether breakfast or lunch up there always managed to get a window table. Even though we were celebrating our anniversary we didn’t feel the need to use the specialty restaurants for their costs or previous reviews. We always got a table for two and only had to wait about 10 minutes one evening. The only downside with tables for two is that one seat is a banquette/bench style and very, very low; there were not tables for two with two proper chairs. They were close to other tables which was nice for polite between courses chit/chat but without the pressure of sharing table for 8 for example. Entertainment onboard we found to be very good. We really enjoyed being in a full theatre every evening. The guest speaker on the last sea day was Eddie the Eagle Edwards who was very engaging. I felt sorry for those who couldn’t get into the show or were standing as he only did one session. We really enjoyed the comedy ventriloquist Gareth Oliver who could have filled the main theatre ( and has done so before) but he had been allocated a smaller lounge, the comedian Jeff Stevenson and the Magician/Illusionist act Amethyst. We weren’t so fussed by the Bootleg Beatles out on deck or the DJ Brickhouse ( we popped up to nightclub a couple of late evenings) and we didn’t make it to a couple of shows as too busy having a good time at dinner etc. The casino was pretty quiet but we played a bit of roulette and came away up so pleased with that! We found the volume on Movies under the Stars screen in the daytime too loud ( they showed live soccer and recorded concerts for example), but enjoyed the adults only pool at the front of ship which was sheltered and quiet. We did the book the Sanctuary for sea days but the design meant it was very windy as not fully enclosed so we cancelled without charge; the staff were lovely and I sensed this happened often. We also like the back of ship with multiple levels of pools, jacuzzis and sunbeds. Ports: We were not interested in the shore excursions as to be expected were very expensive ( or shore extortion desk as the ventriloquist referred to!) Zeebrugge we had been a few times before and weren’t that fussed about Bruges, war cemeteries again and thought we might stay onboard but as a lovely sunny day we took free shuttle bus to port building where you buy tram ticket to Blankenberg 6 Euro each for day pass. We got off a couple of stops before the centre of town and walked through the sand dunes and along a gorgeous beach, along the prom, to the marina and mooched. Plenty of places for a coffee/beer and bought some chocolates goodies. If you have young children the beach and the various facilities on seafront make for a lovely family day near to ship. Copenhagen: Massive queues for the free shuttle bus so we nipped across road to catch local bus into city instead as I already had the details for that from home. Tourist office and bus ticket machine opposite ship dock. (24DKK each single) We were docked a good 20 minutes out of city centre. We had been to Copenhagen before so avoided the usual stuff. We went to a local food market Torvehallerne and walked via a nice park into city centre to join a free walking tour we had booked where you tip what you feel its worth. Very enjoyable 2.5 hours with knowledgeable guide who gave her insight into way of life including cycling, and their society such as schooling, healthcare and taxes as well as showing us some of the sights including Royal Palace. Skagen Highlight of our week in the centre of Danish sea fishing industry. Greeted by local folk singers dockside, then a flat pavements walk of about 15 minutes in to town centre or there was a free shuttle bus. Tourist Office was in town near drop off point and sold bus tickets (50DKK Euro day pass). Lots of shops and cafes and towards train station there were larger supermarkets such as Netto/Lidl if you need to stock up. I had found the bus times online at home and was more up to date than what the tourist office was handing out. We caught local bus to Grenen and then bought the tickets for the sand tractor out to the point where the seas meet. The bus times didn’t work for us coming back so we walked back from Grenen along normal pavements/cycle route via the lighthouse and old fire beacon, which at gentle amble took under an hour on a glorious sunny and warm day. We hope to return one day and visit some of the other sites such as the buried church and the artist area. Marching bands played as we sailed off which was quite emotional with the locals coming down to wave us off; we had a real sense they valued our presence in their beautiful town. Oslo We were due to dock at 0700 and knew the weather was turning so were prepared for the cloudy and damp early approach but it was so serene and pretty. We had been before so juts chose to have a mooch and take No.12 tram out to Vigeland Scuplture Park which we had briefly visited on an all Oslo tour many years ago. ( 35 NKK each way tickets from booth on waterfront) We got off the tram a couple of stops early on the way back to swing by the Royal Palace where they had full ceremonial guards parading and a quick google on my phone of the Norwegian Court Circular listed who was coming to visit. We sat on a bench at the Parliament building and chatted to a local elderly lady which was pleasant; moments like that where you touch on normal life rather then being herded on a coach are delightful. We sailed at 1600 and it was a beautiful but cold and windy sail out to Oslo down the fjord but worth being outside for. Read Less
4 Helpful Votes
Sail Date: September 2018
We chose this cruise as we understood Princess to be 5star. And we were right in our opinion. All staff were without exception polite and attentive from boarding to disembarkation and all points in between. We chose Anytime Dining and ... Read More
We chose this cruise as we understood Princess to be 5star. And we were right in our opinion. All staff were without exception polite and attentive from boarding to disembarkation and all points in between. We chose Anytime Dining and also took the Silver Wine package purchased on board ( the standard alcohol package didn't appeal to us). The choice and standard of food and service was spot on across all three rooms plus we also ate in the Club class Sante Fe one night due to Pacific Moon being busy but at all times we got a table for 4 when we booked or just turned up. Bar service very good ( slightly expensive with 15%added to all drinks) but felt right for standard and speed of service! Cabins E207/209 obstructed view but perfectly liveable with shed load of storage and hanging space. Large TV with ample choice of movies and programmes. Aircon worked and well kept room with large comfy bed. Stewardess very friendly and efficient ( if you use your door card displaying 'privacy/ make up room' correctly, no issues). Entertainment and shows on board some of the best we've seen ( veteran cruisers), plus Eddie Eagle meet and greet and Jeff Stevens comedian brilliant. Entertainment director and crew energetic and great fun, really made even the most boring quiz fun!! We didn't care about winning!! Overall great cruise, quiet itinary which we wanted, no pushy sales unless you wanted them, definitely use again Scores below reflect that we didn't use the enrichment facilities (?), the gym/Spa or ship tours. Read Less
Sapphire Princess Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 3.9
Entertainment 4.0 3.6
Public Rooms 4.0 4.4
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.3
Value For Money 4.0 3.9
Rates 4.0 4.2

Find a Sapphire Princess Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise