Sail Date: May 2019
For our 10th cruise, we decided to try a different cruise company after previously sailing with P and O, Princess Cruises and Royal Carribean. After reading mixed reviews we were a little hesitant about the booking but we are so glad we ... Read More
For our 10th cruise, we decided to try a different cruise company after previously sailing with P and O, Princess Cruises and Royal Carribean. After reading mixed reviews we were a little hesitant about the booking but we are so glad we booked the cruise. Food - by far the best food we have had on a cruise liner. Plentiful, tasty and amazing service by happy waiters. We loved not having to eat dinner at a certain time as we have had to do with most other liners. There was also no real dress code it was very relaxed but the option was there to where something smarter if you wished. Previously we have often struggled to have a table for 2 but even though the ship was full we had a table each evening for 2 often by the window. We could also use the free at sea drinks package in the dining room which was an added bonus. Drink - we paid very little for the free st sea package which included premium alcoholic drinks. Most was covered by the package which included whiskeys rum barcadi as well as wine and lager. Service- fantastic staff. The overall majority couldnt do enough for you. As the ship is smaller it was lovely to get to know the staff. It added a personal touch. Entertainment- not as much entertainment as other ships but we didnt feel we needed it as we had a stop each day and the drinks package. There were quizzes happening daily and shows in the theatre. Ship - I agree with the comments that some not all areas of the ship are a little dated but it didnt bother us. Cabin - we stayed in an indoor cabin that was larger than most other inside cabins we stayed in previously. Overall.....I'd give this cruise 10 out of 10. Lovely to see the staff so happy, drinks package added bonus at low cost and the best food we have had on a cruise to date. Well done NCL we will be returning. Read Less
Sail Date: April 2019
I surprised my partner with cruise because it was going to Valletta, Malta and that’s his last name. It turned out to be the best cruise that we have done. The staff was outstanding, friendly, helpful. Our favorite waiter was Richard in ... Read More
I surprised my partner with cruise because it was going to Valletta, Malta and that’s his last name. It turned out to be the best cruise that we have done. The staff was outstanding, friendly, helpful. Our favorite waiter was Richard in the Window restaurant. We loved that this was a small ship. No big lines to wait to get off the ship. Our only issue was not enough alcohol in the drinks for the money that the ship charges for. The entertainment was outstanding, especially Sonata group and P& K. We both listening to the. We met a lot of nice people from different parts of the world. We became friendly with a couple from India and young couple from Germany. The Teppanaki experience was great, the food was so good that it was worth every penny. We had all of breakfast at the buffet as we could our eggs nice and hot and cook to order Read Less
Sail Date: April 2019
Wanted to visit Italy and Greek Isles and the Norwegian Spirit seemed to fill the bill. All of the perks, i.e. beverage package, speciality dining, shore excursion discounts and reduced air fair all appeared attractive. However, the ... Read More
Wanted to visit Italy and Greek Isles and the Norwegian Spirit seemed to fill the bill. All of the perks, i.e. beverage package, speciality dining, shore excursion discounts and reduced air fair all appeared attractive. However, the flight was not direct and was like 12 hours plus layovers long. Should have paid a couple hundred dollars more to personally get a direct flight. Ports of call were fine. Dining and beverage fine. The shore excursions were so expensive that the discount meant very little in total cost. Landed up taking tours on our own at each port. The one tour I did take was a bust. Had a guide that had very poor English and no headphones for hearing what she was saying, so it was just walk along and look around without any idea of what we were seeing. We have cruised Royal Caribbean, Princess, and Carnival and the entertainment on Norwegian was terrible. The only good show was the couple that did the acrobatics. Service was fine. The service staff was very accommodating and made every effort to please. The ship has some age. We had a balcony room (3 rooms for our group) on Deck 11 and the ceiling was leaking in the hallway the whole time. They had fans to dry the carpet, but I think the moisture caused mildew and mold, so our group of 4 on that deck came home with serious respiratory problems. Still coughing. Two of our party that were on Deck 5 have not come down sick yet. Conclusion: It is all about money!!! Don't think we will be cruising again and certainly not with Norwegian. Read Less
Sail Date: April 2019
Chose for the cruise for destination and ports. Service in dining rooms left much to be desired. Hostesses were rude and made you feel as though you were an imposition and not a guest. Servers were polite but very slow. Had to wait ... Read More
Chose for the cruise for destination and ports. Service in dining rooms left much to be desired. Hostesses were rude and made you feel as though you were an imposition and not a guest. Servers were polite but very slow. Had to wait 40 minutes for our brealfast to be served. We watched our food sitting for 15+ minutes, on several occasions, before being served. When it was served, food was always just lukewarm. Special requests were not honored. Often food ordered didn't arrive. I believe the prepaid gratuities lessened the service. In the past servers had to earn their tips. The specialty dining was very good. Food was excellent and service was excelllent. On deck barbeque was great! Room steward was great. Friendly and very attentive! Entertainment was enjoyable. Some of the recreational activities would have been nice to participate in but very expensive. The least expensive buy in for Bingo was $49.00. Overall it was an average cruise experience. Read Less
1 Helpful Vote
Sail Date: April 2019
The ship is about to go to dry dock for an overhaul. It needs it. Food was lousy. Buffet was barely edible. Dining room food was usually served lukewarm though some was good. We enjoyed the included Asian restaurant. Our balcony room ... Read More
The ship is about to go to dry dock for an overhaul. It needs it. Food was lousy. Buffet was barely edible. Dining room food was usually served lukewarm though some was good. We enjoyed the included Asian restaurant. Our balcony room was small even for a cruise ship. The bed was firm and very comfortable. It seemed like the cabin steward needed more training because every day I had to remind him of towels that he had forgotten to leave for us and each time the room needed to be vacuumed I had to request it. There’s plenty of friendly staff in the bars and restaurants however they lack comfortable seating. And one of the things I found challenging for the ship is that there is not an easy way to get a quick snack that you can grab and take back to your room or the pool deck. The only 24 hour food that is available requires to sit and consume it in a small area and you’re not allowed to take it back to your room or the pool deck. Overall we will give NCL one more chance but so far prefer royal or Disney hands down. Read Less
1 Helpful Vote
Sail Date: April 2019
This was our 8th cruise. The crew and performers on the Spirit, did indeed, exhibit lots of Spirit! For the most part, the entertainment was very good. Destiny Duo (Cirque du Soleil acrobat/aerialist/gymnast) performers were absolutely ... Read More
This was our 8th cruise. The crew and performers on the Spirit, did indeed, exhibit lots of Spirit! For the most part, the entertainment was very good. Destiny Duo (Cirque du Soleil acrobat/aerialist/gymnast) performers were absolutely outstanding! The Scottish soprano was also excellent. We really liked the freestyle dining concept, and the overall itinerary (with the exception of a couple of stops) was excellent. Embarkation and disembarkation were probably the best we've experienced. Wife and I picked up a virus on Day 3. Nothing serious, but kept us operating at about 50% strength the entire cruise. We didn't let it get us down. Lots of other passengers seemed to have the same thing. Coughing, aches, runny noses, etc. No fever. We had it up until the day we dis-embarked. Raffles buffet is the only buffet on board, so it was always packed and finding a table was difficult at times. Lots of pushing and shoving. Felt very crowded. The food started out very tasty, but degenerated as the cruise progressed. Steamed vegetables were not cooked long enough. All the carved beef items were too tough to eat. I expected a lot of salmon on this cruise, but found very little. The breads, pastries and especially the cookies were not fresh. Curries, fried chicken tenders, pastas, fruits, ice creams and salad offerings were the best. Breakfast was okay, but it became so crowded we stopped going there and ate in our cabin. The main dining rooms (Windows and Garden) were just average with average service. Very few at there in the mornings. We only ate at these venues a couple of times. They weren't much better, if any, than Raffles. The best dining was to be found at Cagney's. We went there three times, and had outstanding experiences every time. La Trattoria was just a closed off portion of Raffles in the evening. Nothing special. Not the Italian offerings we expected. The ship had a Chinese decor which made no sense for a Mediterranean Sea cruise. I suppose it did/does cruises in the Orient at times. It is a small, older, re-furbished craft. We experienced annoying engine room vibration the entire trip. Loud noise from the basketball court transmitted into our cabin. Walls were paper thin. Very loud maintenance above was performed at 3:00 a.m. two mornings. Very unruly children next door staying in a cabin apart from their parents. The ship has quite a bit of motion as well, so we never slept very well. I was really surprised at the large amount of children on board for a cruise at this time of year. Cabin service was very good, but not overly friendly. I think the new tip sharing concept (paid up front prior to sailing) has diminished the will of the cabin stewards to perform at their best. Chania (Crete) was a waste of time. Our excursion group was shouted at by several residents at a local park. No one in the City smiles. There seems to be an air of overall discontent and bad attitude toward tourists. This stop should be omitted, and more time added in Sicily or one additional Sea Day added. (There is only one Sea Day on this cruise, and we walked over 100 miles throughout all the ports and excursions; very exhausting). Three Cities and a Boat ride in Malta was a joke. We arrived an hour late, due to another ship leaving late and delaying our docking. There really weren't three separate cities to visit as expected. It was a point where three municipalities came together at the marina. Following a boring boat ride in a wet, small (6 person) wooden boat with a hand tilled outboard motor (that stopped and had to be re-started twice by a captain that chain smoked in our faces the entire time), we were taken to a port town that had just completed a local festival. Everyone was playing a form or outdoor Keno/Bingo, and there was trash and food underfoot everywhere. The whole place stunk, and the only restroom had no toilet paper. All shops were already closed. We and several others asked for a refund, but were only given 25 percent off. Total waste of time and money. We had taken 4 cruises on Norwegian over ten years ago prior to their buyout by the Indonesian government. Things have really gone downhill since that time. I am thinking it's just the norm these days on the "value" oriented cruise lines. They would not even give us credit on our Latitudes account for the previous cruises we had taken on Norwegian, as they occurred more than ten years ago. Very small and crowded exercise room. Only one swimming pool and a couple of hot tubs. Nice kids area at the back of the ship, and several golf practice nets. We did not try the spa this trip, as there were not enough Sea Days. The tiny TV set in our balcony cabin was a joke. There was only one English speaking movie channel that had some good, recent movies showing. BBC was the only other English speaking channel. No movie theater on board. Balconies are VERY small on this ship. Very limited on-board shopping venues. We will never sail on another of Norwegians older ships. I would give high marks for Cagney's, the itinerary, great weather this time of year and the cruise staff and entertainers. Akrotiri (Santorini) and Sorrento (Sicily) excursions were the best. Other than that, we just had another average cruise experience. Perfect time of year to go, weather wise! Read Less
2 Helpful Votes
Sail Date: April 2019
After reading other reviews of cruises on this ship, we were a bit worried about sailing on the Norwegian Spirit. In my opinion, the staterooms are the ones that need a bit more updating. Overall, the ship is clean and well taken care of. ... Read More
After reading other reviews of cruises on this ship, we were a bit worried about sailing on the Norwegian Spirit. In my opinion, the staterooms are the ones that need a bit more updating. Overall, the ship is clean and well taken care of. The staff was friendly and great service during the entire cruise. We booked this cruise specially for the itinerary, because my grandparents were from Canary Islands. This was only our second cruise experience and my husband and I would go back in a heartbeat. The embarkation process was smooth and well organized. There were plenty of workers to help & guide passengers. We arrived there at 11:00 am and the line was not too long. We were totally impressed as to how quickly we got on the ship. The debarkation was excellent! The bedding and pillows were comfortable. I didn’t even know the reading lamps were so close to the mattress, when I moved the pillow I saw the lamp. I get motion sickness, even on a swing. But in the mid-ship inside cabin that we had I didn't feel a thing. In my worry to get an inside mid-ship cabin, I neglected to look at what was beneath our cabin. Yup one of the lounges. Great music that stopped at 12 am. Whenever I called the front desk they were so nice to get them to turn it down. The ship sent us wine and chocolate covered strawberries as an apology. Great personnel. The Norwegian Spirit cruise ship offered a variety of dining options. You’ll find many different types of food for you to enjoy. Five complimentary restaurants and then the specialty restaurants. With Freestyle cruising, you choose where and when you want to dine. We enjoyed Windows Main Dining Room, Gardens Main Dining Room and Raffles the Buffet. If it’s a big group, it’s a good idea to make reservations for the dinner rush at the two Main Dining rooms. The embarkation and debarkation were easy and quick. The shows were good. Plenty of areas to relax and listen to music, dance, etc. Shore Excursions Desk personnel were courteous, helpful, cheerful. NCL offered amazing excursions. We took advantage of it and had an excursion at each port. In some of the ports one of the personnel from the ship would join us. It was comforting to have someone from the ship come along with us. We went to see the Hassan II Mosque, the 3rd largest mosque in the world while we were in Casablanca. Went to Las Palmas, Canary Islands and enjoyed an air conditioned bus tour of the island. Totally enjoyed it! In Tenerife we walked around the town square and enjoyed learning history from our beautiful and gracious tour guide; In Funchal, Madeira the climate was incredible and the scenery amazing, the flowers in full bloom, the fishing village with it's colorful boats; friendly guide; we stopped and had a drink and a snack were able to enjoy the tile paved sidewalks; visit some of the shops; purchased cork made items; Funchal is called Island of Eternal Spring.; Malaga Spain, beautiful exotic wildflowers; great photo opportunities; Alicante had such perfect weather, rich in history; the city was occupied by the Moors for 5 centuries; the Romans occupied Alicante also; the guide informed us that early records show that the city dates back to 325 B.C. when the Carthagininans lived there. We stayed 2 days in Barcelona before the cruise and 2 days after the cruise. I would totally recommend it; La Sagrada Familia it's a must! Read Less
1 Helpful Vote
Sail Date: April 2019
THIS WOULD GET A 5.7 FROM ME FOR MANY REASONS: 1 - we were told by travel agent & we double checked ourselves on the NCL website that we could bring a '750 ml BOTTLE OF WINE OR CHAMPAGNE' on board - it was taken away = ... Read More
THIS WOULD GET A 5.7 FROM ME FOR MANY REASONS: 1 - we were told by travel agent & we double checked ourselves on the NCL website that we could bring a '750 ml BOTTLE OF WINE OR CHAMPAGNE' on board - it was taken away = VERY POOR MARKS 2 - room smelt of sweat sox - the steward didn't notice as he rarely got any outside time so was nose blind - however he was so nice & unobtrusive that we liked this in him - I will bring fabreeze next time = POOR MARKS for ventelation but good for actual steward 3 - most meals were good [not the chicken parmesan] = OVERALL GOOD MARKS 4 - approx 40% were american but majority of things were geared to them including the safety drill stating met american standards .... should be International standards on a ship registered in Nassau travelling in Italy in Greece = POOR MARKS 5 - we like to go to trivia [3 x a day] - on 9th day 6 out of 20 questions were repeats = POOR MARKS 6 - never put a meeting for bridge players in the daily bulletin - we like to play bridge but had hard time meeting others - we used their cards which were toast after 1 game of cribbage [glad we brought our own ] .... Poor choice on ncl - how do you spell 'very cheap'? = POOR MARKS 7 - had art auction which was discreet & we liked that = GOOD MARKS [FYI people who buy art on ships = chump] 8 - CASINO was situated where we didn't need to walk through it = GOOD MARKS 9 - we were supposed to leave ship over 6 1/2 hrs before flight - we had to change that - felt that they were trying to get rid of us as fast as possible - airline counter didn't open until 3 hours prior to departure = POOR MARKS to NCL 10 - mini fridge in room - waste of space & we could have used that space better = POOR MARKS 11 - we were not allowed to bring any fluids on board - no water, soft drink just so they could pad up their bill = POOR MARKS 12 - took ncl tour of athens - sat in theatre for an hour ... poorly organized - felt like we were sheep being herded by a border collie - did not repeat = POOR MARKS 13 - we went on shore & did the same thing for 40 to 60% less 14 - POOR ARRANGEMENT FOR CRETE - 7 AM to noon - museums didn't open until 10 - didn't bother to get off ship - could have been scheduled better so that we could have decent time there = VERY POOR MARKS 15 - hot tubs had perfect temp = GOOD MARKS 16 - shops & photo areas were waste of space = POOR MARKS 17 - most time we felt if there was any way NCL could put their hands in our pockets & take more money they would do so - drinks overpriced but no effort to arrange bridge as there was no money in it for NCL = VERY POOR MARKS Read Less
3 Helpful Votes
Sail Date: April 2019
This is our ninth cruise. Second Mediterranean cruise. We chose this cruise for the price and dates. It was disgusting. Our room smelled of sewage. The toilet kept bubbling up and the smell got even worse. Would not change our room . ... Read More
This is our ninth cruise. Second Mediterranean cruise. We chose this cruise for the price and dates. It was disgusting. Our room smelled of sewage. The toilet kept bubbling up and the smell got even worse. Would not change our room . We didn’t get to get off on Santorini due to windy conditions. They said the cable cars were not running. That was a lie. Our friends had a private excursion and when they called to cancel, they said the cable cars were running as usual. No compensation for missing out on the highlight of our cruise ( Santorini). Not even an apology or discounts on drinks. We had to stay all day at sea. Entertainment was terrible. Food was okay. Only cruise where they don’t serve lobster. Customer service was not good either. It was as if they actually didn’t care. The day of embarkation they practically threw us out. We couldn’t even get breakfast. Do not recommend Read Less
4 Helpful Votes
Sail Date: April 2019
First time cruising with Norwegian. Had heard some poor reviews so we were dubious. Check in was amazingly quick. Super pleasant staff. Stateroom was smaller than what we were use to on other cruise lines. The ship is old and the ... Read More
First time cruising with Norwegian. Had heard some poor reviews so we were dubious. Check in was amazingly quick. Super pleasant staff. Stateroom was smaller than what we were use to on other cruise lines. The ship is old and the bathroom dated and in desperate need of updates. There was no big sign of that elsewhere on the ship although the bathrooms could use updating as well. Everything was very clean. The staff were the best!!! Food in main dining was great, so much in fact we didn’t bother with any of the speciality dining rooms. Entertainment was wonderful. We didn’t participate in many of the ship activities but there seemed to be a decent variety. The photographers did not hound us like other cruise lines. That was both pleasant and a little disappointing because we only found one picture worth purchasing. Shore excursions were good. Really liked the freestyle dining. Loved not having to pack formal wear and not having to dress up. No complaints at all and we would definitely consider Norwegian. I think the biggest positive was the staff from the stateroom steward to dining room servers to those who greeted you with the hand sanitizers as you entered the dining areas. Read Less
Norwegian Spirit Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 3.5 0.0
Shore Excursion 3.5 0.0
Enrichment 2.0 0.0
Service 5.0 0.0
Value For Money 4.5 0.0
Rates N/A 0.0

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