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Sail Date: May 2019
Cabin steward and service throughout ship was good. Cabin well above 70 degrees throughout even though thermostat set on cold. Glad balcony had a door which opened. Food was disappointing- buffet breakfast was a zoo fighting aggressive ... Read More
Cabin steward and service throughout ship was good. Cabin well above 70 degrees throughout even though thermostat set on cold. Glad balcony had a door which opened. Food was disappointing- buffet breakfast was a zoo fighting aggressive people for a table. Lunch and dinner selections big on sushi, Indian....stuff I don't eat. Main dining room more civilized. Food selections inconsistent -ribs tough, muffaletta little meat on a bun. Mixed grill good. Scallops and shrimp 3 miniscule scallops with 3 very small shrimp and a dollop of mashed potatoes. Outbreak of flu then upper respiratory illness. Theatre New Orleans themed show good. Other entertainment primarily trivia, bingo,karaoke, talent show, food demo, selling jewelry. National Park Service presentation good. Glacier Bay was highlight. Booked tour before cruise. Regimented and rushed. It was a way to cover much ground in little time. Logistics of luggage very smooth- was positively amazed. This was a once in a lifetime bucket list trip. It was a father&son adventure. However, convinced me to not take a prepackaged tour or cruise again. At premium prices. Value for price poor. Read Less
Sail Date: May 2019
I picked this cruise because of the scenic cruising of Glacier Bay and Prince William Sound. Glacier Bay and College Fjord were fantastic. Great views from Aloha 727 suite with wrap around balcony. Cabin is spacious, wonderful bath. Bed ... Read More
I picked this cruise because of the scenic cruising of Glacier Bay and Prince William Sound. Glacier Bay and College Fjord were fantastic. Great views from Aloha 727 suite with wrap around balcony. Cabin is spacious, wonderful bath. Bed was very comfortable. Pillows were too soft. We didn't explore departure city of Vancouver since we just arrived the evening before. Might have been nice to arrive a day sooner & do the hop on hop off bus. We stayed at a hotel within a 10 minute cab to cruise terminal. Nice city, easy walk to dining. We ate at the Italian Tomato which was wonderful. Embarkation and disembarkation very smooth. Able to go right to our suite. Did take awhile to get our lugguge. Suspect very smooth for non-suite passengers also; they seem very organized. Service on ship was fantastic by everyone. These people work very hard and are so professional. I think they work a lot of hours and they will not complain when you mention it (notice same person working late at night is working again in the morning). Suite & ship in general in very good condition. Dining was excellent. Accommodated special dietary request of gluten free. Shows were very good. Icy Straight point: Enjoyed whale watching excursion and saw mama & baby humpback. Also enjoyed the small nature trail and museum. Juneau: arranged for independent excursion to Tracey Arm Fjord which was great. For the amount of time left in port after that, only walked around a little; didn't want to spend money to do the gondola since didn't have time spend on top of the mountain. If hadn't done Tracey Arm, would have done gondola & Mendenhall glacier. Skagway: walked around town, really liked seeing it & then did the shorter train trip which was good. Did a non-Princess land tour from Whittier to Denali.The weather on this trip was amazing. Was lounging at the swimming pool in Vancouver on the ship & swam. It was a mistake not to pack a pair of shorts & only 1 bathing suit. Each stop had sunny warm weather. I detest the cold. I was only cold on this trip when I went outside without my heavier coat for a little bit on the later part of this cruise. Did not travel with children. Feel like internet should have been free for the amount of money we spent. Also had to ignore a lot of flyers/promotions for jewelry, etc, but no big deal. Took advantage of suite benefit of free laundry service which was cool. One interesting issue we did have was that you are not allowed to take food off the ship, at least not officially. The all day independent excursion could not accommodate GF lunch. Didn't know ahead of time that I would not be able to get a to go GF lunch to take off the ship. In addition to fantastic service from Princess, service on all excursions during & after this trip in Alaska was fantastic. Read Less
Sail Date: May 2019
This was the best vacation ever. Alaska was wonderful. The scenery was unbelievable. The Naturalist, Mark, was interesting and entertaing. You should go to his presentations. The dining room service and food were great. We had ... Read More
This was the best vacation ever. Alaska was wonderful. The scenery was unbelievable. The Naturalist, Mark, was interesting and entertaing. You should go to his presentations. The dining room service and food were great. We had wonderful selections given to us by our waiter. The junior waiter had our drinks ready each night. The ships singers and dancers were the best entertainment. We didnt care for the comedians. Balcony is the way to go. We could sit and relax as we watched the beauty of Alaska. Our steward was great....always willing to help us. He made sure we had blankets to sit out on balcony. The ship is small but that was fine. One friend enjoyed thd hot stone massage...he went three times. The land portion of our trip was just as great. Weather was wonderful. We just layered each day and then took things off if it got warmer. We were able to see Mt McKinley two days in a row. Great time was had by all 5 of us. Read Less
6 Helpful Votes
Sail Date: May 2019
We chose to sail on Princess because they are one of only a few cruise lines allowed to go up into Glacier Bay. My sister and I took an 11-day "cruisetour" which was a 7 night northbound cruise from Vancouver and 4 nights on land ... Read More
We chose to sail on Princess because they are one of only a few cruise lines allowed to go up into Glacier Bay. My sister and I took an 11-day "cruisetour" which was a 7 night northbound cruise from Vancouver and 4 nights on land - 2 at Denali, 1 at McKinley and 1 night in Anchorage. It also included the train from Whittier to Denali on Princess's own glass-domed railcar and all the subsequent transportation. We flew into Vancouver the day before the cruise and had a wonderful visit touring this lovely city and Stanley Park. The day of the cruise we walked about six blocks from our downtown hotel to the cruise port. The Island Princess is a beautiful ship and we were pleased to find everything was fresh and clean. The crew was amazingly friendly and always accommodating. It isn't a huge mega-ship (2200 guest capacity) and it provided a casual atmosphere with little crowds in the dining rooms, buffet, entertainment offerings and on the decks watching the amazing Alaskan scenery. They had Mark Harris, a top-notch naturalist, onboard who gave talks about AK and what we'd see, and when we arrived at the glaciers he did a live commentary of the sights. We had two specialty dining experiences - I didn't like the Bayou Café because the "New Orleans" food was not authentic and not very good IMO but the Crab Shack was better with the king crab legs. With both restaurants we didn't feel it was worth the $29 per person cost. (I suppose Princess is to blame for having such a great menu in the MDR and a vast array of offerings in the buffet.) Our agenda on the cruise was one day at sea, then to Icy Straight (a lovely little community), to Juneau (where we took an independent bus to Mendenhall Park - amazing! - and walked around the friendly city), then to Skagway (also a nice little town where we took the Princess excursion "To the Klondike Summit" - at $45 it was a bargain and a fabulous tour - and walked a gorgeous trail near the airport right by where the ship was docked). The last two days were at Glacier Bay and College Fjord, two extraordinary experiences, where the ship just floated around and we could absorb the majesty of the sights. Mark's commentary helped us learn more about the glaciers and appreciate them beyond their awesome beauty. The next day we arrived in Whittier (no time to see anything there) to begin our land tour. The debarkation was seamless as we easily walked from the ship to the train. (Our luggage was collected the night before and transported separately to each location, so no worries.) The 9 hour train ride with a knowledgeable narrator was great and that evening we were transported to first class lodging at the Princess Denali Lodge. Princess included an excursion of Denali National Park that took 4-5 hours and it was awesome. We walked some of the trails around the visitor's center and walked back to the lodge. Two days later we went by bus (with driver narration) to Princess McKinley Lodge where we stayed one night. Both Princess Lodges are peaceful and the McKinley Lodge is very secluded. There weren't many options about dining except at the lodges (especially McK) so meals were a bit expensive but the restaurants were nice. On our last day we took a bus (with driver narration) to Anchorage and stayed at the Captain Cook Hotel, a very nice hotel. The next morning we checked out but left our luggage with the concierge and rented bikes to ride the Tony Knowles Coastal Trail. We saw two moose grazing in a quiet area a few feet off the trail. A fabulous day, although a bit tiring after the 12 mile bike ride. At the end of the day we retrieved our luggage and took a taxi to the airport ($20) and waited a few hours in the pleasant airport for our 1am flight home. Yes, I would definitely go to Alaska again and Princess will be my first choice! We loved the land part of the adventure but I doubt we would take it again because what we experienced satisfied our longing to see Mt. Denali (previously known as Mt. McKinley). Apparently only 30% of visitors get to see the mountain and we saw it two days in a row! We felt very lucky about that and the other great weather we had - no rain on the whole trip! We weren't sure about going early in May but we saw snow on all the mountains and people said it wouldn't there later in the season. We'd like to go back again late in the season (September/October) and hope to see the Northern Lights. They call Alaska the Last Frontier and with the help of Princess we discovered it is an amazing place and hope to return some day. Read Less
2 Helpful Votes
Sail Date: May 2019
Choose this due to low price. Had problems with a flight booked through princess cancelling and not being rebooked. This resulted in us having to pay a second time for air fare to and from ship with absolutely ZERO help from princess. ... Read More
Choose this due to low price. Had problems with a flight booked through princess cancelling and not being rebooked. This resulted in us having to pay a second time for air fare to and from ship with absolutely ZERO help from princess. I'm sure we can kiss that money good bye. Cabin was a nice size. Good sized shower and a good view. Our cabin steward was great. Very helpful. We lived Funch. He is a piano player and singer. The show's were good too. Tours/excursions could have gone smoother. Food and service in the dining rooms was great. The buffet was below average. Our specialty dining wasn't worth the extra money we spent for it. Pushy sales people everywhere. A lot of misinformation at the booking of the cruise. Next time, I will not book directly with cruise line or use a travel agent that I can't meet with face to face. Having a direct number for someone that could have helped with flight issues could have changed this whole review Read Less
2 Helpful Votes
Sail Date: May 2019
Small ship made for short or no lines, three or fewer in the hot tubs, plenty of prime seating for sightseeing and a very relaxed atmosphere. Check in was a breeze and room was ready when we boarded. Staff in buffet was fabulous at being ... Read More
Small ship made for short or no lines, three or fewer in the hot tubs, plenty of prime seating for sightseeing and a very relaxed atmosphere. Check in was a breeze and room was ready when we boarded. Staff in buffet was fabulous at being there with what ever you needed and to get drinks etc. Buffet was very clean, wide selection of foods and had plenty of fruit and a sugar-free dessert nightly. Diabetic diet was easy to maintain while getting to try new things. Room was very nice and steward was very attentive. More hangup space than was needed and made a nice alcove for dressing. Casino was small but the dealers were friendly and made it fun...just difficult to get into a table at times. Plenty of slot machines. More clocks around the ship would have been great to help get to activities on time. Missed several activities because time and looking at phone just didn't help when you are in the hot tub or wrapped up in a blanket. Negatives....Movies under the stars in thirty degree weather even with a blanket was impossible. Sitting on the room balcony was hard even with the down comforter due to the winds however during the day was doable with a blanket. Italian restaurant was OK but the shrimp was tough and overcooked. "cooked just for you by the chef" yet the next night the buffet had Italian night and there was the food from the restaurant on the buffet. Different name for the shrimp but same flavor and texture. Sit down restaurant was very nice, waiters was nice however service was s l o w and if you didn't like something you ordered getting something else slowed it down even more. Read Less
1 Helpful Vote
Sail Date: May 2019
Girlfriends cruise, not cheap, booked a long time ago and greatly anticipated...for the most part we had a wonderful time. Entertainment on board was awesome. Food average, but great desserts! Service in specialty restaurants was ... Read More
Girlfriends cruise, not cheap, booked a long time ago and greatly anticipated...for the most part we had a wonderful time. Entertainment on board was awesome. Food average, but great desserts! Service in specialty restaurants was terrible, VERY slow. Sleeping room accommodations less than great as we did not have the bed arrangements promised on our booking. Food and beverage servers very friendly. Front Desk personnel TERRIBLE...overworked and understaffed and VERY rude. Accessory services such as drink packages, spa treatments, Internet services and shore excursions are waaaay overpriced. 90% of staff are Filipino with serious language barriers. I was disappointed there were no food or ice carving demonstrations, or afternoon trivia. Movies SHOULD have been shown somewhere other than the midship outdoor screens since it was raining almost the entire time. Adult pool/spa was not enforced, as the three times I tried to use the jacuzzi there were parents with babies in it. Lotus Steam Rooms should NOT be co-ed, period!! Read Less
4 Helpful Votes
Sail Date: May 2019
All was really, really, perfect !!! The personal, the restaurants, the menus was excellent. All the services was perfect. The differents excursions was so nice and the organization was excellent and really fast. My best cruise ... Read More
All was really, really, perfect !!! The personal, the restaurants, the menus was excellent. All the services was perfect. The differents excursions was so nice and the organization was excellent and really fast. My best cruise off all time. Read Less
Sail Date: May 2019
Timing as we needed to get away for a short break without flying anywhere. Have travelled with Princess a number of times before but not recently. Found the overall experience better than expected. Space in cabin very good. Food and ... Read More
Timing as we needed to get away for a short break without flying anywhere. Have travelled with Princess a number of times before but not recently. Found the overall experience better than expected. Space in cabin very good. Food and beverages very good as was service in most ket areas. Production numbers in theatre outstanding as good as Broadway/ London productions. On a negative point had my only steak in dinning room on last night of trip, NY Strip. It was very, very tough full of grizzle but other nights made up with quality dishes. Service in dinning room pretty good for the most part and the dialogue with the more experienced officers in dinning room very good. Their experience showed through and they a efeective representatives for Princess. While not a direct responsibility of the cruise line it would be worth your time to complain to Vancouver Port Authorities about the appalling conditions of the taxi service after the cruise. They give a very bad impression on Vancouver but the travellers from overseas seemed to be impressed with Vancouver on all other aspects. Read Less
4 Helpful Votes
Sail Date: April 2019
We choose this ship because we love it’s sister ship, the Coral. This is NOT the same ship as the Coral. The huge two story Universal Lounge was removed, lots of cabins were added instead. The fitness room was moved from its larger upper ... Read More
We choose this ship because we love it’s sister ship, the Coral. This is NOT the same ship as the Coral. The huge two story Universal Lounge was removed, lots of cabins were added instead. The fitness room was moved from its larger upper deck view of the sea location to a smaller inside the ship lower down deck. It was a joke and people actually paid to use fitness studios in port to workout. The Piazza does not have a La Patisserie that serves coffees AND snacks, even though the large electronic kiosks at the elevators say this. The atrium is small and narrow. The bar at the casino has no snack area unlike the Coral. Less public spaces + more passengers = no empty chairs anywhere on the ship! This itinerary up the West Coast is very popular and that is why we booked it. But they did not have enough spaces for a decent Zumba Class (was taught in the Wheelhouse Lounge) or Dance Lessons, both of which HAD been taught in the Universal Lounge. Because there was only a few good public spaces at night (Theatre, Explorers, Wheelhouse), these areas were always very packed. The Captains Circle evening area is not private like it use to be. The Captains Party was not even held on a formal night. There were NO DAILY HIGH TEAS! The internet was down the last 24 hrs on the ship. These are all deal breakers for me. The bands this time for the most part were not that great. Drinks were too fruity/not good booze. The food was for the most part good although very salty which covers bad cooking. Curtis Stone had a few menu items added here and there but for the most part were missing daily like we are use to. Service in the dining rooms were extremely slow. Coffee tasted watered down and was undrinkable several days. The Pub Lunch food was sad and cold and small except for dessert. Specialty restaurants were good so we ate there 3 nights at $29pp. The buffet was good and seemed highly attended since the dining rooms were slow and empty. Photos were $25 each. There was not enough activities on board nor were there any guest educational speakers on the ports from what we could tell. Pastries were good. Servers and staff were extremely friendly. Cabin attendant very good. The captain and cruise staff very nice. If it were not for the amazing ports we visited, this cruise would have been a bust. We are almost the top tier of the Captains Circle (black card), but from what we can tell, the perks are not that great at this level, except for laundry service. So we may never cruise on Princess again if this ship is any indication of where Princess is going in the future with amenities and costs. That’s too bad. We have done over a dozen cruises with them in the last 10 years. Read Less
Sail Date: April 2019
We just got off the Island Princess sailing from Los Angeles to Vancouver. Service overall, with one exception (see below) was fabulous. We were on the Royal Princess in January and are booked for Australia in December with a Cruisetour. ... Read More
We just got off the Island Princess sailing from Los Angeles to Vancouver. Service overall, with one exception (see below) was fabulous. We were on the Royal Princess in January and are booked for Australia in December with a Cruisetour. If we had not booked Australia prior to this cruise, we would have definitely considered another cruise line. The Royal was such a completely different experience and this is not due to size. The Maitre d's in the dining room are only interested in catering to the Club Members and have no difficulty ignoring the remaining passengers. This was heard constantly throughout our cruise, on shore excursions, at the bars, in the Horizon Court.... Not nice at all!!!!! It was as if there were two classes of passengers. There was one occasion where the Maitre d' came over to the table beside ours and apologized for the place they were in as "their table" had been given away. It suddenly made us feel as if we were in a horrible place in the dining room. Coming to the dining room every night was not comfortable for many of us and this should not be the case. Of course, once we were seated, the wait staff was outstanding and all was forgotten. However, this happened, EVERY NIGHT to all of us. Service everywhere else was fabulous, from the Horizon Court to the Bars to Excusion Staff. We had a wonderful time. Bayou was great with a live jazz band playing during dinner. Read Less
Sail Date: April 2019
We have completed a Coastal California cruise previously and had such a nice time we wanted to take the cruise again. We loved the Island Princess. It is a smaller ship but great for those cruisers who like to meet people and enjoy a ... Read More
We have completed a Coastal California cruise previously and had such a nice time we wanted to take the cruise again. We loved the Island Princess. It is a smaller ship but great for those cruisers who like to meet people and enjoy a smaller ship experience. Lots of wood used which made it seem warm and inviting. Entertainment was really good with a standing ovation one night for one producation. There is a Sabatinis and Blue Bayou Cafe on board. We ate at Sabatinis and had a good meal and wonderful service. There were lots of activitities including Harmonica lessons and Quilling as well as bingo. The ports were one of the reasons we chose this cruise. With Santa Barbara, San Francisco, Astoria and the beautiful Victoria BC one can't help but have a great time on shore. I recommend Butschart Gardens in Victoria. Beautiful experience if you love gardens and Muir Woods / Saulsilito in San Francisco. Read Less
Sail Date: April 2019
It was on our bucket list to do the whole of the Panama Canal, Fort Lauderdale:- Embarkation, arrived the day before, and thankful we did, the flight from Toronto to Fort Lauderdale, which should take 5 hours inc., airport time, ... Read More
It was on our bucket list to do the whole of the Panama Canal, Fort Lauderdale:- Embarkation, arrived the day before, and thankful we did, the flight from Toronto to Fort Lauderdale, which should take 5 hours inc., airport time, took 15 hours, due to malfunction of a A/C button, Embarkation was a breeze, best ever from 17 cruises with 6 different cruise lines. Arrived at 11am, checked in, on board and lunch with-in 1/2 hour. Cabin, A627, balcony, (we usually have inside, but choose the balcony to celebrate our anniversary). Very nice, large and spacious, lots of closet space and hangers. Bathroom the usual ship board bathroom, shower small, we’re 135 and 150 pounds, and we had problems, The cabin steward very nice, can’t remember his name and I’ve lost the paper with it on. We found the comforter too hot for us, he found a light blanket for us to use instead. Dining:- We had “any time dining “ as we east early at home, the MDR opened at 5.15pm every evening, we chose not to eat every evening meal in the MDR, we alternated with the buffet. We also had two B/F’s in the MDR. Lunch and the rest of the breakfast were in the buffet. The food in both areas were excellent and hot, and very tasty. I have a “blue cheese” allergy and the chef at the buffet come and talked with me to assure if there was any blue cheese in anything, it would be noted. Entertainment and Activities :- The evening theatre was excellent, by far the best we’ve seen on a cruise line. The singers and dancers out did them selves, as did the ships orchestra. Through out the ship, there were other performers who were just as good too. During the day I attended all the trivia, and as many games as I could. The cruise director and his 5 crew staff were just a riot, lots of fun. Service:- Service from all the crew, whether the desk, dining, bar, photography etc., were great, always smiling. Ports and excursions:- Ports from F. L to the Panama Canal, we have done them all before, so unless I was looking to send off emails, didn’t get off the ship, used it as another Sea Day. Panama Canal:- didn’t take any tours, relaxed on the balcony and watched the world go by, Puerto Amador, Puntarenas and San Juan Del Sur, just walked around the port. Huatulco Sur:- just walked around town. Puerto Vallarta:- Took a taxi to the “New Beach”, don’t now how new, but it is a quaint beach area, has some interesting statues along the boardwalk. Los Angeles:- Took a four hour ship tour “ Easy City Tour” not what we expected, we thought we would see some “ stars homes”. but no. It was a waste of time and money. Santa Barbara:- A very nice town, just took the shuttle up the Main Street, and saw the Mission museum, San Francisco:- I booked a Alcatraz tour on line, for the first ferry 8.45, you have to book at least a month in advance. It’s an easy 5 minute walk from the cruise port. A very interesting place, and well worth a visit. We took a “bicycle tutu”, along the boardwalk to catch the “ cable car” there was at least an hour wait, and after an hour in the cold wind, we gave up. Took a taxi back to the ship with a small detour to see some sights. Astoria:- a quaint sea side town, there’s a shuttled around town, you pick up at the dock. We visited the “Marina Museum “ Victoria:- Had a taxi tour around town, have visited Victoria before. Vancouver:- Disembarkation time. Very easy, One thing that did puzzle us we didn’t go through any customs either in Victoria or Vancouver, not even at the airport. We did see 12 police embark at Victoria, so may be they check our customs cards there, as we had to fill them out two days before hand. We didn’t travel with children and there was only a hand full on board, Would I travel with Princess again, yes, it was our first time with them, (have sailed 17 times all told) and really enjoyed the ship and line. I liked the way all the entertainment, from trivia, games and musicians and theatre were on two decks, 6 and 7, making it very easy to get from one to another. Read Less
2 Helpful Votes
Sail Date: April 2019
Loved going through old locks on this smaller ship. Doesn’t matter which side of ship you select as one can’t be sure which locks you will go through. As it turned out we had the view of locks on the port side as we went through on ... Read More
Loved going through old locks on this smaller ship. Doesn’t matter which side of ship you select as one can’t be sure which locks you will go through. As it turned out we had the view of locks on the port side as we went through on right hand side of old locks. Tip: booking the Sanctuary which on this ship is aft gave us great views of both sides and back. For the front view we had to leave for forward of ship but this was quite crowded. We went down to our port side balcony a few times for a different perspective. Loved being in Sanctuary though as they opened for our reservation at 6am and we stayed all day. Costs extra but worth it. The PC expert gave several talks prior to and after locks. He was interesting and informative. Thought the food was very good. Like the changes in MDR which now offers a select Timon of “starters” then entrees. The Curtis Stone pot pie is excellent! The daily burger offered in MDR is changed up daily and quite good too for a change of pace and likely popular with kids. Drink prices continue to be very reasonable ranging from $8.50 - $10 on average. Ship is in pretty good shape but may be getting close to needing some refurbishment. Definitely smaller ship in comparison of Grand Class which requires some planning. For instance we generally went to Princess Theater or other venues 15-20 min before show times to get a good seat. Not an issue but for those who arrive a minute before it may be hard to find multiple seats together. The chef Gaetano and maitre d’hotel Sylvio are an awesome team. We did Chef’s table which was one of the best culinary experiences of my foodie life! Highly recommend!! Read Less
Sail Date: April 2019
The Island Princess is a great ship to find your way. we had some rough seas one day but we barely felt it. Embarkation went well and smoothly. we were welcomed on board and went to the atrium until the cabins were ready which was a ... Read More
The Island Princess is a great ship to find your way. we had some rough seas one day but we barely felt it. Embarkation went well and smoothly. we were welcomed on board and went to the atrium until the cabins were ready which was a wait of about 30 minutes. when we got to our cabin we found it spotless and our luggage was outside our door. We had a wonderful lunch in the main dining room. Muster was at 3:30 and I love that we no longer have to lug life vests. One thing I did't like was a lot of deck space was removed as was a show lounge so they could add more cabins to the ship. However, despite the higher number of passengers, the ship rarely felt crowded except during show times and many trivia games. Club class dining had impeccable service. Many of the meals were very good but sometimes they weren't. the quality of meat has gone down. We had the best cabin steward. He was like a ghost but had our cabin refreshed twice a day and happily fulfilled any requests. You have to be careful with the ratings on tours. One "Easy" tour had more walking than I could do and I ended up spending most of it on the bus. The tour desk wasn't very considerate of physically challenged people. Favorite ports included the Panama Canal and Fuerte Amador, Punta Arenas Costa Rica, Puerto Vallarta, San Francisco, and Victoria BC. in Huatulco, there was a horrendous walk from the ship and two three wheel scooters that you could squeeze three people in to get to the shops and tour buses. I think after four times through the canal, it will be a long time before i do this again. Read Less
1 Helpful Vote
Sail Date: April 2019
Cabin with Balcony Dolphin 235. Had been planning this trip for about a year and a half. Was a bit concerned after reading so many negative reviews about the ships adding 150 cabins in 2015 without increasing the public space. Our fears ... Read More
Cabin with Balcony Dolphin 235. Had been planning this trip for about a year and a half. Was a bit concerned after reading so many negative reviews about the ships adding 150 cabins in 2015 without increasing the public space. Our fears were unfounded as we found the ship to be no more crowded than any of our past cruises with Princess. The ship was in clean and in good repair. Our cabin was in good condition and the flat screen TVs that have been installed since our last cruise were a nice addition. Note- we had some service people in our room one afternoon that were installing hardware on the TV that will be allowing on-demand viewing of movies and shows. We always opt for any-time dining as we don't do Formal nights, and enjoy the buffet as much as the main dining room. Food, as always was excellent in both venues. Entertainment was what we have come to expect with Princess. I did not care for the 3 productions shows, but my partner did. The magician was great, though a bit raunchy for the crowd lol. Sonia, one of the guest female vocalist was amazing. As stated by others, you need to get to the theater a little early as it does fill up, but we never had an issue and almost always sat in the same spot. Service started off a bit "surly", but once they realized that we said please and thank you and actually engaged in conversation with crew members they warmed up. We heard so many rude and demanding older passengers, it is no wonder the wait staff starts off that way. We booked all of our excursions with Princess, and had one at each port. Very well organized! Overall Princess once again provided us with a memorable and relaxing vacation! Thank you to Chris, Duval, Nelly, Sammy, Tania, Giri, Manuel, Emil and Marius for your great service, it is crew like them that make this cruises pleasurable. Read Less
1 Helpful Vote
Sail Date: April 2019
We chose this cruise last minute after our transatlantic cruise was cancelled last minute. The cruise was wonderful; the cruise director and staff fantastic, and there were so many activities available each day and night. Both the ... Read More
We chose this cruise last minute after our transatlantic cruise was cancelled last minute. The cruise was wonderful; the cruise director and staff fantastic, and there were so many activities available each day and night. Both the production shows and the music entertainment around the ship were good. Food in the main dining room and buffet was excellent, on par (and sometimes better) than Celebrity. The only drawback was the tours offered. They were pricey and one in particular a "Cooking and Discovery" tour while we were in Nicaragua was very misleading. We arrived at the meeting time for the tour, but had to wait 45 minutes to leave. We then had to wait until a tender filled up to make it to shore. We were put on a tiny bus with uncomfortable seats for a 2 1/2 hour drive. When we got to the city, there were no restrooms available and by now it had been almost 4 hours. At the restaurant we neither cooked nor discovered. Friends at our dinner table took a tour in Panama that was terrible as well. Read Less
2 Helpful Votes
Sail Date: March 2019
I wanted to go thru Panama Canal and I had a previous good experience with the Princess Cruise line. I was disappointed on this ship. The food was sometimes below what I expected and the activities on board weren't as fun as my 11 ... Read More
I wanted to go thru Panama Canal and I had a previous good experience with the Princess Cruise line. I was disappointed on this ship. The food was sometimes below what I expected and the activities on board weren't as fun as my 11 other cruises on various cruise line ships. The musicians were good but there weren't any magic shows or acrobatics on this cruise. The back of the boat view was taken over by the Lotus Spa area that you had to pay extra to be in. The fitness center was in a lower deck with no windows. The shower stalls were so small you couldn't bend over in them. Our waiter was the best thing on the ship. He was friendly and brought out the food fast. Most of the tours were good, but one of the tours on Grand Cayman had so many waiting to touch the Stingray that we only got to touch it once for the hour we were waiting in the water. We liked the chocolates left on the pillow each night. Read Less
1 Helpful Vote
Sail Date: March 2019
I chose this cruise because I had heard they were a notch over Royal Carribbean. The Island Princess is an older ship. No wow factor. A lot of elderly people some in wheelchairs and walkers. Activities were few. Music was very good. I ... Read More
I chose this cruise because I had heard they were a notch over Royal Carribbean. The Island Princess is an older ship. No wow factor. A lot of elderly people some in wheelchairs and walkers. Activities were few. Music was very good. I loved the cleanliness of the ship and the stateroom. BUT hated the very small shower stall. However the water was hot and strong. The food was good. but a lot of repetition. Great deserts. Great lattes on fifth deck, but not included,. The first evening I felt like I had boarded a shopping mall . They pushed selling everything from jewelry to pictures and wine. The pictures that were taken were over priced and we were not allowed to take our own pictures when disembarking everything had a price.That was really sad. I took one Princess tour to see the Indians that was very nice. However the trip to the area was gross. Lots of garbage everywhere. On the return to the ship we passed Colon city.What a horrible place. looked war torn and garbage dumped everywhere; knocked down buildings everywhere. Panama is not taking care of the people. And I would never return.. I was totally bored by the pool it was too deep for me, 7.5 feet. and they seemed to show movies half the morning.. and I did not go on this vacation to watch movies. No rules were applied as passengers bogarted the best lounge chairs with towels for hours at a time,even in the theatre people held chairs. The grill by the pool served decent hamburgers but their hot dogs and knockwurst and pizza were not of good quality .We had to stand on line to get grill food. The shows were good. we chose anytime dining but the lines were long and they actually let people ahead of others who had made reservations which I felt was kind of unfair. The people who served the food were very nice, but seemed stressed and tired at times. Same with the activity staff. Not enough activities. In summary it was nice. but I would not go on princess again. Unless its a new ship. Read Less
Sail Date: March 2019
Princess really does it right - effortless embarkation and disembarkation, comfortable cabin, great ports. The cruise was a round trip from Ft. Lauderdale - a really easy port in terms of getting from the airport to the ship. Stops were ... Read More
Princess really does it right - effortless embarkation and disembarkation, comfortable cabin, great ports. The cruise was a round trip from Ft. Lauderdale - a really easy port in terms of getting from the airport to the ship. Stops were Grand Cayman (visited the turtle farm and Stingray City), Columbia, Panama (tendered excursion on Lake Gatun); Limon, Costa Rica; Ocho Rios, Jamaica. Food was good and the staff was excellent. We enjoyed dining at Sabatini's and in the main dining room. They had a really fascinating lecturer on board - he had grown up in the Canal Zone so he had a lot of insight on the area. If you don't like the noise in the main pool area, there's another adults-only pool nearby. We got to see some great recent movies with their Movies Under the Stars. We paid extra to have our bags sent directly to our destination airport at the end of the trip - best $25 I've ever spent! Because we didn't have to stop to get our luggage, time from the ship to the curb was about 5 minutes. Read Less
Sail Date: March 2019
Considering it's age the ship was in good condition.I always wanted to see the Panama Canal .We did the boat tour of the lake and saw monkeys and birds.In Columbia we went to the bird sanctuary and saw the countryside. Saw the same ... Read More
Considering it's age the ship was in good condition.I always wanted to see the Panama Canal .We did the boat tour of the lake and saw monkeys and birds.In Columbia we went to the bird sanctuary and saw the countryside. Saw the same birds and monkeys at the boat dock in their sales area up closer. Did swim with stingrays and the Hell tour, always loved the Cayman Islands. Limon we did the Rain forest walk,I do not recommend this for anyone with walking problems. You go up a steep hill and it's loaded with rocks to see a couple of frogs,it had a great view of the Caribbean sea .Saw a lot of poor and trashy cities that you should not go into un-escorted in Colon and Limon. The ship's crew was efficient and treated us well. The food was above par. Wife liked the lobster but not the rice it was served on. Maybe its just me but I feel that now that they have all these specialty restaurants on the ships the great food is served there at a cost. Here is a thought for Cruise lines . Offer menu items to be served off the specialty menu in the regular dining room. One partner may want a great steak and is willing to pay the price while others in same party are not willing. Read Less
Sail Date: March 2019
Experiencing the Panama Canal was on my "Bucket List" especially since my Grandfather was one of the many electricians that helped build the original one. The partial-transit worked well for my time restraints. I will say my ... Read More
Experiencing the Panama Canal was on my "Bucket List" especially since my Grandfather was one of the many electricians that helped build the original one. The partial-transit worked well for my time restraints. I will say my friend and myself were some of the youngest cruisers at 61! The majority of the fellow passengers seemed to be well over that and limited mobility abound by many - scooters and walkers! Some younger families with only a handful of kids onboard. Don't know if was off-season or just before spring break. Boarding was a breeze and the cabins were ready before 2 p.m. Our mini-suite was standard but a bit smaller than some of the larger ships I've ben on The beds were comfy and the room décor is basic and the colors are dull. Our Cabin Steward/Housekeeper was outstanding. Liezal was always friendly and warm. She did a great job on keeping our room clean and comfortable. She always inquired how our day was and how we were doing. We had the "anytime" dining which was o.k. My recommendation is to arrive before any of the evening production shows get out or you will wait for 45 minutes in a very long line to be seated. I found the service to be professional but slow at times. The food was good. We mainly ate at the buffet. The selection changed every night and enjoyed the specialties. Indian dishes seemed to be offered as a regularly featured evening optional fare Lemonade is on the drink menu but you have to ask for it. Sabatint's Italian Restaurant was good and the service was excellent. The selections were somewhat limited but the meal was tasty. Reservations were readily available and we had no problem getting in I thought the ship's entertainment productions were just o.k. The song and dance routines were boring along with the magic show. They did have a pianist that was exceptional. We didn't get the opportunity to go to Grand Caymans since the seas were too rough and tenders could not operate safely. It was a disappointment for many of my fellow travelers. The ship went ahead to Cartegena early. This particular port was my least favorite due to the pushy street vendors who will follow you and knock on the tour bus window! I will say once we were on the actual horse carriage tour ti was a beautiful ride through the old city. Going through the Panama Canal was fascinating. You can watch it from your room balcony and live stream on your cabin t.v. You don't have go to the bow of the ship. Limon, Costa Rica is beautiful. We took a tour of La Hacienda. The bus ride was 2 hours each way! It is long and windy, so take care if you get motion sickness. The Hacienda was interesting but felt the drive was too long for the short time we were in port. Jamaica is always one of my favorites. Took the tour of the Raft Ride on the Martha Brea. Again the bus ride was over an hour each way. The gentle bamboo raft ride was relaxing with view of the lush vegetation. The "captain" will try and sell you some carvings that he did and there are vendors along the river that will try an sell you trinkets. My complaint is on the way back te bus stopped at a funky trinket mall for a half hour. There are several sea days during this cruise which were enjoyable. Time to catch up on much needed rest and relaxation. I took line dancing lessons that were fun, and watched several of the "Movies Under the Stars". If you want to do a Arts & Crafts project plan on showing up at least a half hour early because the class filled up fast and people were turned away, Finally, disembarkation was a breeze since we took a excursion at the Everglades Airboat and Airport Transfer. I think we were some of the first people off the ship. The tour was short but fun and got us to the airport by noon or so. Read Less
1 Helpful Vote
Sail Date: March 2019
My husband and I chose this cruise because we wanted to see the Panama Canal. I had taken this cruise 5 years ago with a friend and I knew my husband would enjoy the itinerary and seeing the Canal. And I knew Princess was a reliable ... Read More
My husband and I chose this cruise because we wanted to see the Panama Canal. I had taken this cruise 5 years ago with a friend and I knew my husband would enjoy the itinerary and seeing the Canal. And I knew Princess was a reliable company. We did not explore Ft. Lauderdale since we are Florida residents and have been there many times. My husband prefers cruises that we can drive to and from, so this itinerary was suitable. The ship was nice and not overdone and gaudy. It was a bit shop worn in places, but it did not affect our enjoyment. All the staff we encountered throughout the cruise were friendly and helpful. We upgraded to a Club Class mini suite with a balcony and we are now totally spoiled. The Club Class dining was great. We never had to wait in line to get a great seat in the restaurant and the waiters were excellent, remembering our names and preferences. The extra menu choices for the Club Class were always great. The extra room in the mini suite was perfect for a 10 day cruise. There was LOTS of storage available and the cabin location was very convenient. The only disappointment in the Club Class Mini Suite was the promised daily afternoon hors d'oeuvres. They were mostly tasteless and dry. After 2 days we didn't order them anymore. We enjoyed the "movies under the stars", seeing many Oscar nominated movies we had missed last year. It was nice to also be able to see the movies in our room the next day if we missed in on deck in the evening. Because we saw a lot of the movies, we missed the shows in the Princess Theater, except the last night. It was an excellent show and we were sorry we missed the others. The orchestra was fabulous and the singers were sensational. We were disappointed that we could not stop in Grand Cayman. The seas were too rough for the tenders to get us to the island. But some extra activities were added for the additional day at sea. The passage through the Panama Canal was awesome. We had our breakfast on the balcony as we watched the intricate process unfold before us. We bought jewelry in the EFFY store on board. Unfortunately, when we disembarked, it triggered an alert and we had to be escorted to a "special" customs agent to see if we needed to pay any duty. This seemed totally unnecessary since EFFY emphasized that their jewelry was made in the USA and was duty free and duty exempt. Our "special" customs agent was not at her station when we got there. We were delayed about 45 minutes by this process and much annoyed. (This wasn't the fault of the cruise line, though) Another annoyance was that we sailed from Terminal 2 and returned to terminal 19. Shuttles were provided, but the drivers and vans were not efficient. We got on and off 3 shuttles before we were on our way to our car. (again not the fault of Princess) Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise to see the Panama Canal, which was great in itself, so you could say the objective was met. I do have to say though that the excursions were not always as good as the write up, a lot of money for not a great ... Read More
We chose this cruise to see the Panama Canal, which was great in itself, so you could say the objective was met. I do have to say though that the excursions were not always as good as the write up, a lot of money for not a great experience. We complained about one excursion in particular and received a refund, by doing a little bit of research beforehand we could have booked excursions for ourselves at half the price. There is a lot of waiting about, you are told to meet at set time but could still be there for another hour waiting on others or just for staff to get organised with so many people going off on different excursions. The dining experience onboard was also not good standard, you never received a hot meal, it is always served lukewarm, in the dining room the main meals came out with food covers, however if someone had two starters or took a long time to eat the main meals sat by the waiters desk until everybody was done, one night our meals sat for ten minutes before being served. If you have dietary requirements then you struggle, no food labels to advise of ingredients if you are intolerant to anything, when you ask they are unable to inform you without going to find out. Very limited choice if vegetarian (no fish and eggs), ends up being repetitive. They need to bring this area of service more up to date, it is crucial to some people if they are intolerant to particular ingredients, could ruin their cruise. Read Less
2 Helpful Votes
Sail Date: March 2019
We chose this cruise because of destinations. Unfortunately we did not go to Cayman Isl. Because of rough seas.the entertainment on this ship was exceptional! My wife and I have done 39 cruises and I have never seen this quality of ... Read More
We chose this cruise because of destinations. Unfortunately we did not go to Cayman Isl. Because of rough seas.the entertainment on this ship was exceptional! My wife and I have done 39 cruises and I have never seen this quality of entertainment. The food is good the average age of passengers around 60. The ship is in great shape considering its age. We sailed on this ship many years ago and would do it again. The weather was great and we did not have a hard time finding a deck chair. The casino is small and has only 1 roulette table. The only complaint on food was the ice cream bar. The ice cream was very grainy and not enjoyable. We had a balcony which was very nice sitting outside enjoying the views. Our fridge was stocked with drinks and booze.we enjoyed the chocolate covered strawberries brought to us and the dry cleaning . If you like cruising I would definitely suggest the Island princess. Read Less
Island Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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