Sail Date: July 2019
We went on this very 1st cruise as a family (2 parents in their 50's & 3 adult children in their 20's in a separate room). I picked this ship and itinerary after hours of researching the best option for us. I knew I really ... Read More
We went on this very 1st cruise as a family (2 parents in their 50's & 3 adult children in their 20's in a separate room). I picked this ship and itinerary after hours of researching the best option for us. I knew I really wanted to be on a smallish ship that could get close to Hubbard Glacier and take us thru Granite Bay (Captain Todd McBain did a fantastic job getting us within 1/4 mile to Hubbard), with full day stops at the ports in Alaska and a balance of enjoyable entertainment for us adults and adult kids. We were not dissappointed. My husband and I especially enjoyed the shows - Encore, Bayou, Cheasa, Comedian, (not magician though as his show was a bit corny) & going to the game shows put on my cruise ship staff. My kids especially enjoyed the games, such as egg drop in the atrium and ping pong contests, trivia, and the other staff led evening shows. The staff was very energetic and our steward, Benjamin Venida, was extremely personable and attentive. We also enjoyed soaking in the hot tub while overlooking the scenic glaciers, watching movies under the stars with blankets they provided for warmth, and my daughters liked reading books in the quiet library. We liked our Anytime Dining experience and the ability to make reservations day of. When we requested seating by the window, we were kindly accommodated and ended up having a regular table (32) which was in the corner by the window. We really enjoyed the lobster and filet mignon especially when we were able to apply our dining credit to the special menu when Sabitini's was booked. We also at in the Bayou Dining rooms which was very nice as well and our waiter was excellent. The food/dessert was generally tasty. The Baked Alaska parade on the last night was fun and we enjoyed hearing the staff sing Happy B-day/Anniversary to guests as well as the taste of the creme brulee - yum! We regularly ate breakfast in the Horizon Buffet which was a great location at the top of the ship with windows surrounding it. The waiters came around asking if we would like beverages. My husband and son ate pizza at the pizzaria. They said the pizza was too hot and the cheese melted quite a bit and it tasted better when it was cold. We also ate lunch at the Grill by the pool area.The seafood chowder was tasty. I felt bad for the poor girl at the ice cream shop who seemed overworked and under appreciated but access to ice cream at anytime was a nice feature. We stayed in an inside stateroom on the Carribe deck (10th floor) in room C517 which I would highly recommend since it is sandwiched between two other stateroom decks. It was quiet, close to muster stations, mid ship so didn't feel much movement. Positivities Loved the enthusiasm of the staff and warm personalities. The atrium was very pretty. Seating near the windows during meal times - lovely. Getting so close to the glaciers. Meeting such friendly guests. Cleanliness. Great shows. I really liked this ship and the open decks, including semi-private one on the Caribbe floor. It never felt really crowded. Everyone was helpful and friendly. Very relaxing and enjoyable experience. Will definetely cruise with Princess again, and specifically Coral due to the size and layout of ship. Some suggestions: We would love to get all the daily Patters (schedules for each day) at the beginning of the cruise instead of day by day so we could plan our dinners (had anytime dining) and entertainment in advance. In addition, we were told in advance that formal nights are sea days, yet were surprised (as were others seated at our table that night) when we learned fairly last minute that the 2nd formal night was the evening we ported in Juneau. My daughter eats a gluten & dairy free diet. The chefs were kind enough to come out to give her recommendations in the dining rooms and she really liked their gluten free bread. Edible options in the Horizon Buffet were not clearly marked. They did not have almond milk that she knew of nor gluten free cereal. We would have liked signage for gluten free and dairy free items and it would be great if they had almond milk and gluten free bread/cereal available. For us, some food, such as eggs and biscuits, were overcooked but they had a good variety of options. My 3 adult kids shared a separate room. The top bunk bed was uncomfortable for my daughter. It was hard for 2 of the 3 to watch tv since the location of the tv was blocked from view though they did not really spend much time in their rooms at all. Perhaps a moveable mount could help. I felt that the pillows were a bit too squishy and my husband and myself in our room and we kept sinking toward the middle of the queen bed though it was generally comfortable. Benjamin Venida was a terrific, personable, and attentive steward. He was cheerful, called us by name, wished us a great day and good evening regularly, and even gave my son a few extra candies which was appreciated. He kept our room very clean. I wrote him a note and wanted to leave a tip and thank him personally, but I didn't seen him the day we disembarked and felt uncomfortable leaving it in my room since the door was ajar. My suggestion: Give thank you notes and tip if you choose when you see your steward; don't wait until the last day. The cruise director (John/aka Mr. Energy) was hilarious. We really enjoyed the staff led gameshows, etc. The big shows were excellent. The comedian was funny, (we would have loved to see his 2nd show but our dinner reservations could not be changed and we didn't know they were going to overlap) but we did not care for the magician show which felt corny. Sales The coupons, sales, and credits were helpful and encouraged me to buy merchandise. I really liked the free gift from Etsy of my pretty silver anchor necklase. A wonderful rememberance of a lovely cruise experience. Photos I wish the photos were less expensive and we could alter the size and have a cheaper package option (less than $150 minimum). They were good quality photos though. Casino We had fun playing Bingo one afternoon. Spa I did not use the spa, but my son did. Wish I could have let him use my credit as it was pricey for his service. Art: I went to the auction, which was fun but went long (it would be great if they could tell you how long it will be since we had to leave early for the wine tasting). My son got art work at a good price but the cost to ship it and time it takes to arrive is a bit pricey and long. Disembark As first time cruisers, this part was confusing to us. The elevators were full and carrying luggage downstairs dangerous. I think I would better plan ahead next time by leaving our large luggage outside our room. Excursions They were wonderful ports. I didn't appreciate that some shops, in particular jewelry shops, had people standing outside trying to convince us to come in and visit. Some ship excursions seemed very rushed - for example, covering too much ground in not enough time, so we booked some excursions on our own. Skagway: We walked off the port and over the creek bridge into town. We saw a man catch a huge fish. We also attended the '98 Show in the Saloon which was fun and ate lunch at the brewery - the beer garden provided excellent views. My daughter did rock climbing/rapelling, while the rest of us took the van up and bike ride down the mountain. A great active scenic option to sitting on a train. Juneau. We bought tickets at the St. Robert's tram (short walk) with a AAA discount at 8am. Were some of the first to board the tram and hike at the top. Definetly hike to the cross and windsock if you have time. Views are spectacular. Afterward, we called a taxi to meet us at the Red Dog Saloon. She drove us to Mendenhall Glacier where we visited the visitor center and walked the paved trail to beautiful Nugget Falls. Our driver on the way back stopped to buy us some lemonade from kids at a stand. Off the clock. They both provided great stories of the culture and of living there as locals. Finally, we ate at the Red Dog Saloon. Had to have the 'Duck Fart' shot which was fun and tasty. Ketchikan: We all had booked excursions in Ketchikan and were very stressed about making it back in time since the time changed and was scheduled to disembark 45 mins. earlier than originally told. This was a tendered location. I wish Ketchikan port stay was longer so it could have been more enjoyable. We walked through town, saw the salmon in the river. My daughters went on the kayak excursion and me - the group canoe and rainforest trip on the lake. (The clam chowder was excellent!) My husband and son went salmon fishing with Baranoff. My husband caught three - son, none. A couple with them gave them their catch and they were all shipped home. We are eating some fillets for dinner tonight. Read Less
1 Helpful Vote
Sail Date: July 2019
My family and I wanted to experience Alaska and Vancouver. We did the 3 day land excursion and seven day cruise on the Coral Princess. Words cannot describe the overall amazing experience we had. It was surreal from the land, the ship, ... Read More
My family and I wanted to experience Alaska and Vancouver. We did the 3 day land excursion and seven day cruise on the Coral Princess. Words cannot describe the overall amazing experience we had. It was surreal from the land, the ship, entertainment and dining perspective. The views Princess afforded us on land at each lodge and during transportation throughout Denali National Park was unsurpassed . We saw Caribou, otters, sealions, bald eagles and glorious whales. The landscape we viewed was majestic. The land and cruise staff was always pleasant and could not do enough to enrich our experience. My father caught a pink salmon on a Princess salmon fishing excursion. A chef on board in our dining room prepared my father’s catch perfectly just for us. The taste and presentation was amazing; a highlight of our trip. The entertainment was culturally diverse and enriched our experience on this cruise. If you have the chance to see Megan Brunning, the soprano on board, her voice is a gift to the world. My teens went to the “Beach House” teen club frequently and enjoyed the many activities planned. They even met some friends from all over the world who they still are in contact with. I could go on and on with moments that exceeded our expectations. Princess gave us wonderful memories to last a lifetime. The land/cruise experience through Princess was so highly organized and it’s attention to detail was beyond exceptional and comes with my highest recommendation. Embarking couldn’t have been more simple. We did the 3 day Denali National park through Princess and took the train with 180 degree views through the glass top train. While on the train to the port in Whittier, a Princess agent did all our checking in process so embarking was a matter of walking right on! Simplest I have ever experienced in a cruise. Our luggage was already in our cabin when we arrived. Disembarking was just as easy, we walked off with our luggage at 745a before anyone else and the taxis were right outside waiting to take us to our hotel in Vancouver. We explored Vancouver on our own over the next 2 days which I highly recommend. Doing it through Princess would probably been easier but the city was easy to navigate using public transportation. Uber does not exist there. Hop off and on again bus is super easy and convenient. My teens said this was their favorite trip and they have traveled extensively through the US and Europe. We would definitely return to Princess in Alaska. Read Less
1 Helpful Vote
Sail Date: July 2019
In comparison to other cruises that we have taken, there were some obvious similarities as well as differences. Some services were great, some weren't. I will break it down (We took 7 day cruise with Coral Princess from Whittier to ... Read More
In comparison to other cruises that we have taken, there were some obvious similarities as well as differences. Some services were great, some weren't. I will break it down (We took 7 day cruise with Coral Princess from Whittier to Vancouver). Embarkation/ Disembarkation: We boarded from Whittier, Alaska which is a fairly small port. Ours was the only ship. Luggage drop off and check in was very smooth as we already have our luggage tagged. We were in the ship in less than 20 minutes after we got off our bus (by the way, bus ride from Anchorage to Whittier was great and quite scenic. I highly recommend doing this if possible). Similarly, disembarkation was fairly smooth. One pointer is that they would drop off instructions out of your stateroom for luggage tags. If you want to change the time you get off ship, just go to customer service and they will be happy to change the tags for you. On the subject, we were considering transfer by cruise line from Vancouver cruise port to the airport which was 29$ per person if arranged by Princess. However, we decided to use private taxi service which was only 30 Canadian dollars for minivan taxi and was very comfortable. Please note that there is no Uber or Lyft in Vancouver. We did not get greeted while boarding in the ship like we have with Disney or Royal Caribbean. They both provide very warm welcome upon entering the ship. This was definitely missing here with Princess. Ship: Ship looked average size. Not too small, not too big. It was fairly easy to get to our stateroom with minimal help from staff. First impression of ship was that of a fairly clean, well maintained ship with passengers over 50. Cabin: Since we have one year old traveling with us, we decided to choose Ocean view rather than balcony that we typically choose. Stateroom was very clean, well maintained and didn't seem too cluttered. Proper use of the space was very evident in comparison to some other ships we have been in. Overall, good experience. Dining/ Service: As we had issues with this, I am going to combine the two. First day on the cruise, we went to talk to Maitre D as some of the people in our group wanted changes made to our menu which is what we have done for every cruise we have taken without issues. Usually, they are HAPPY to accommodate as it is very simple request. Maitre D on Princess gave us lecture on how US regulation doesn't allow him to cater different menus as he has to worry about food and guest safety. He made it sound like we are cruising for the first time. The request was as simple as providing Chinese/ Mexican/Indian food items for some of the meals for example. I don't see how that interferes with US regulations. He was very difficult to work with. Even some of the servers in buffet dining area (Horizon dining) were far outright rude. When we went to first night of dining, we made similar request to head server and he was very accommodating. Our servers in evening dining area were great. Food quality was above average but nothing to brag about. Not many choices besides Pizza and burgers in off times. Evening snacks were good. We did not have internet service for the entire first 24 hours and could not get internet manager to come on the phone to explain why. Even after that there were issues. When it worked, it was fast. On last day, they sent us a letter stating that we would get refund of one day as a gesture. Gesture would have been to make entire package complimentary. Giving money back for the service not used is not gesture, it is expectation. As Princess won't allow me to buy internet per day, they should not be allowed to refund it for a day either. For the inconvenience of no availability of internet, proper customer service would have been apology and full refund in my opinion (by the way, I am still waiting for my one day refund). Entertainment and activities: Limited choices of shows, very few performances. Big screen didn't show too many movies. Definitely can improve. Ports and shore excursions: As Alaska cruise is mainly about excursions, I would strongly recommend pre-booking excursions either directly with Princess which is what we did or independently. We saw many families who wanted to book on the ports and could not get as they were all sold out. We also strongly recommend checking charges. We have a one year old who was charged for all excursions when we pre-booked it but when the passes came, his passes didn't. Upon inquiry, they told us that infants under 1 are free for all excursions. However, we still got charged at the time of booking and yet to see refund. Conclusion: Alaska is a must see destination anyway. I strongly recommend cruise with excursions to enjoy wilderness as few friends who explored Alaska by renting a car and hotels at the same time we did cruise felt that they did not get to see as much when we compared notes and pictures. However, I would pick right cruise. It seemed like Princess Cruise was not family friendly with less family oriented activities with rude staff. Princess needs to change culture with focus on customer service for paying customers. We will probably not use Princess for our next several cruises. Read Less
Sail Date: July 2019
Alaska is a great destination for sure. Our family had a great time during our vacation - we took both the land trip and the cruise. The destinations and the ports are all awesome! We have made some great memories. During the land trip, ... Read More
Alaska is a great destination for sure. Our family had a great time during our vacation - we took both the land trip and the cruise. The destinations and the ports are all awesome! We have made some great memories. During the land trip, the train ride is great. Also during the cruise the glacier bay experience was breathtaking The cruise itself was 'meh'. If you have a young family, like we did, it was not fun while you are on the ship. The activities for the kids is lacking as compared to other cruise lines that I have taken. While the production shows was good, the other things were not as great. Towards the latter part of the cruise, we actually stopped going to the actives and spent time doing our own things. The food is good. Note the timings though. Some of the wait staff were really nice and went above and beyond. Take a few shore excursions to enjoy the natural beauty. We took a few and it was worthwhile. Bottomline, loved the vacation/destination. But not the cruise experience. Read Less
1 Helpful Vote
Sail Date: July 2019
Chose because of itinerary. Ship needs to be refurbished, food was not up to Princess standards and neither was the service. Loved the ports, but would cruise on a newer ship. Entertainment poor except for comic one night. Cruise ... Read More
Chose because of itinerary. Ship needs to be refurbished, food was not up to Princess standards and neither was the service. Loved the ports, but would cruise on a newer ship. Entertainment poor except for comic one night. Cruise Director not very engaging. Grandson loved it, met new friends. The meals in the main dining room were certainly not enticing to teens. Taking us from port to port the ship served its purpose. When sailing through Glacier Bay not enough narrative before entering to explain how long we would be there. Glacier Bay was breathtaking and just awesome, would have loved some hot coffee or hot chocolate to be served on the outside decks. I guess this crew and service staff just weren’t into going that extra mile for the passengers. The cruise made wonderful memories and lasting impressions of Alaska, but Alaska did that it had nothing to do with the ship. Read Less
2 Helpful Votes
Sail Date: July 2019
We always wanted to try Princess...when friends asked us to join them on Princess we jumped at the chance. First the good: Itinerary was great...especially the Hubbard glacier and Glacier Bay Park. Really great close up views of ... Read More
We always wanted to try Princess...when friends asked us to join them on Princess we jumped at the chance. First the good: Itinerary was great...especially the Hubbard glacier and Glacier Bay Park. Really great close up views of glaciers with park rangers giving commentary. The bed was really comfortable. Unfortunately, those are the only good comments I have. Now the not so good: The food! The buffet food was the worst I have ever experienced on a cruise. Rice was crunchy, food was bland, limited selection. All 6 in our party felt this way. One dish was Italian bowtie pasta. It was nothing more than pasta with canned tomato sauce poured on it. The dining room food wad a bit better, but nothing spectacular. The service in the buffet and the dining rooms was pretty good. The service elsewhere on the ship was so-so....the crew seemed to be unhappy. Our cabin steward didn't learn our names like we've experienced on all previous cruises. The cruise director was irritating...at the conclusion of shows everyone would get up and start making their way out of the theater...then the cruise director would come out to make announcements. He'd tell everyone to sit down....so everyone had to turn around and go back to their seats...very irritating! How about making the announcements before the show? The bartenders didn't know how to make many of the drinks on the bar's specialty menu. They had to read the menu to make the drinks...really slow. We had problems with billing...I bought the premier drink package and was billed for drinks that should have been included. Guest services corrected the error. My wife purchased 3 spa treatments (to get a discounted package) and paid ahead of time. After each spa treatment our account was billed again. Not cool. I doubt we will ever sail Princess again....very expensive and terrible value. It amazes me when I read the positive reviews regarding food....maybe we just had bad luck? My wife and I (and the others in our party) were shocked at the poor food quality. Read Less
Sail Date: July 2019
So many events and shows to keep you busy. Best of all, all the staff were super awesome, friendly, attentive and courteous!! We were treated like royalty throughout the trip!!! This reason alone makes us want to do it again! Thank you ... Read More
So many events and shows to keep you busy. Best of all, all the staff were super awesome, friendly, attentive and courteous!! We were treated like royalty throughout the trip!!! This reason alone makes us want to do it again! Thank you Nino, Mariam and Seon! Everywhere you went on the ship were clean! There’s enough staff to ensure you have everything you needed and more! Food was delicious and plenty. There were so many varieties that anyone with specific food allergies or specific diet can find food to eat! On our ship, besides our “typical” dining room, we had two other restaurant to choose from. We decided to have an Italian dish. Right off the bat, the freshly baked bread dipped in olive oil was to die for! The next 5 course meal was so good that even though I was stuffed, I could not pass it up!! We will definitely cruise again and I will make sure we book another princess cruise!!! Read Less
Sail Date: July 2019
I would highly recommend this trip! The cruise staff were excellent! Food outstanding - and plenty of it!! Entertainment was varied - there was something for everyone!! We really enjoyed our excursions - especially the helicopter ride ... Read More
I would highly recommend this trip! The cruise staff were excellent! Food outstanding - and plenty of it!! Entertainment was varied - there was something for everyone!! We really enjoyed our excursions - especially the helicopter ride to the glacier as well as whale watching, crab eating, zip-lining, and whitewater rafting. The exercise classes available were great as well as the Lotus Spa massage, manicure/pedicures. We had a medical emergency and the doctors and nurses were very knowledgable, professional, kind, caring - especially at 1:00 a.m.!! They made all of the difference in the world to our trip! My sister renewed her 25th Anniversary wedding vows with her husband which was a very touching, beautiful night!! We loved the last night eating in the Bayou dinning room where we got to celebrate all of the workers there! We loved that the cruise staff was diverse and from all over the world!!! Read Less
Sail Date: July 2019
We had never been to Alaska and found this cruise to be wonderful. All the staff worked very hard to make this a great experience. The ship was a moderate size and somewhat older, but it was hard to tell this, as it was well kept. The food ... Read More
We had never been to Alaska and found this cruise to be wonderful. All the staff worked very hard to make this a great experience. The ship was a moderate size and somewhat older, but it was hard to tell this, as it was well kept. The food was the best of any cruise so far. The entertainment was first class, and not of poor quality as I have experienced on other cruise lines. The two non-disembarked destinations of Glacier Bay, and College Fiord were the highlight and the best experience of any cruise yet. The embarking and disembarking were extremely easy, and made so that it all goes very smoothly. We have decided that we will look for ships of this size rather than the mega ships for our future cruise choices. Choose excursions carefully. most bus tours can't be duplicated off the ship, but the Seaplane rides are available for half the price. We enjoyed this cruise very much. Read Less
Sail Date: July 2019
This was in the planing for a few years, as it was a very spacial cruise for us to celebrate my husband turning 70,I was turning 65 two major mile stones in our life,also we were married 45 years also a major mile stone , I also retired, ... Read More
This was in the planing for a few years, as it was a very spacial cruise for us to celebrate my husband turning 70,I was turning 65 two major mile stones in our life,also we were married 45 years also a major mile stone , I also retired, these were all very important mile stones in our life ,we were very disappointed in that this was told to travel agent and to princess and we were not shown anything for our celebrations,e.g. people had posters on there doors ,also others told us they received a voucher from princess. we also noticed that our cabin person didn't do the towels any more, like on our previous cruses,it was always a surprise to come back to your room and wonder what they had arranged this time with the towels. nothing felt special on this cruise . We both as many other people we spoke to that the shower recess appears much smaller than on other ships,we were constantly flooding the bathroom as you had no room to move in the shower,you constantly were hitting your arms on the hand rail and if you washed your feet you hurt your self on the tap all the time .I think this is the smallest shower we have been in on all seven cruises The shows were only two and the comedian was not that good . Bingo has now become to expensive to play on board the ship . It's now become electronic and you are at a disadvantage playing unless you have an electronic pad , as every one who won were the ones with electronic pads , this is not right either everyone is given an electronic pad ,this means you need quiet a few, or all have paper bingo and make the playing field an even one .If this is a non profit bingo games then why is it now so expensive to play a game ? We wanted to use the pool but the children that were on the cruise took over both pools and all the spas that if you were in there you could not talk to the person next to you for the noise and diving bombing of the children, spas if you wanted a drink and sit in there the kids just made it uncomfortable for the adults till they left, drinks would be splashed into with spa water you could not drink it then , the yelling and screaming ,no one parents or staff would tell them to stop and behave,its a public area and adults are made to feel as if they should be in there cabin or some were else but not the pool/ spa area. We could not get over the number of parents /grandparents having children in the casino this I found disturbing,but who do you say something to. There was an incident at the ice cream bar where 4 girls around 10 to 12 years old and a boy , they were so rude and nasty to the lady behind the counter, they upset her so much that she jammed her finger in the fridge door ,you could see the tears in her eyes but she kept a straight face and finished serving them ,when they left I asked if she needed some assistance for her hand but she said no,she gave me what i needed and left I did mention it to someone in the dinning room, this lady needs to be commended for tolerance and patience . We found it disappointing that there was no one playing music before the two dinner sittings, while people were having their pre dinner drinks ,is this now the normal ,no musicians playing, it was missed by many people , how asked the waiter were was the music but he was unable to give an answer but there was elevator music, which is definitely not the same. I have medication that needs to be keeped cold and ice packs that needed to be frozen to use over night, this was very difficult to organize, I went to reception and dropped them off on the morning and picked them up on our last return to our cabin for the night so as no one had to go out of there way for me,but they were never frozen they were soft like they had been in a fridge not a freezer,this was something that is needed and was just so hard to get if it went to the medical freezer it had to be picked up early evening ,this was not a go as they would have defrosted by midnight. can you tell me what to do next time please ? IT was an amazing trip, seeing the glaziers , the mountains with some snow, the Ice floating in the ocean,we did see one Moose in Denali National Park, but when ever there was something to photograph the bus could not or would not stop, this led to a lot of disappointing passengers.,we also went to the salmon fisheries were we saw the Bald Eagles , our guide for the first week was fantastic and we enjoyed our stay in the two lodges, the train trip to the ship was interesting.very funny the conductor and his gravel pits . The ports we called into were so crowded to get the feel or atmosphere of the town, to have around 4-5 cruise ships all at once made it overwhelming for the people that work and live in these ports, having over 10 thousand plus people around was difficult to get good service .everyone is trying to do there best for the crowds that are there I would recommend anyone to do this trip, but not in the American school holidays. Read Less
1 Helpful Vote
Sail Date: July 2019
Book with Princess because I thought Princess was a step up from Carnival and they'd been cruising Alaska for 50 years. Plus I wanted to get close to Hubbard Glacier and the glaciers in Glacier Bay. Coral Princess is old and parts ... Read More
Book with Princess because I thought Princess was a step up from Carnival and they'd been cruising Alaska for 50 years. Plus I wanted to get close to Hubbard Glacier and the glaciers in Glacier Bay. Coral Princess is old and parts of it feels dated. Our Cabin had plenty of space and storage and a nice balcony. Our cabin Steward was great. The food was not impressive, but at least I wasn't tempted to overeat and didn't gain an ounce on my trip. The entertainment just kept repeating itself. There were a few good acts, but all the performers were the same people every evening just rotated them around the ship. I thought they'd bring on some Alaskan locals, but didn't. We did a Cruise-Tour with the land portion first; and referred the land portion over the cruise portion. The excursions we booked were all great fun. Scenery was good, too. Read Less
3 Helpful Votes
Sail Date: July 2019
The itinerary and stops were great but the ship seems to be a little tired overall and maybe not the best value for the buck. So my vacation started with three days in Anchorage on my own.At this time the wildfires were pretty strong ... Read More
The itinerary and stops were great but the ship seems to be a little tired overall and maybe not the best value for the buck. So my vacation started with three days in Anchorage on my own.At this time the wildfires were pretty strong and every day there is a hazy smoke that you can smell and see that obscured the mountains. It was summertime and the highs are almost in the 80s which was unusual acording to some of the locals there. We wore T-shirt and shorts and maybe jeans towards the night time. Also the sun never really goes down it’s always bright even in 2 to 3 in the morning it’s still somewhat bright.We did not go to did Dinali Ben stayed up and stay with in a good area. The wildlife conservation was I want to visit worth doing it’s still nearby. I went fishing out of Seward for halibut caught my limit which is essentially 20pounds worth of halibut. Then I went to a nearby reindeer farm I forgot the exact name but that was the greatest little jam and I highly recommend it. It’s basically a giant petting farm but you get to see reindeer feed them EC moose and ox and elk. OK so to start the cruise we took a shuttle bus from the company ACB. it took about an hour from the airport through the tunnel which was neat onward to Whittier. The bus stops right in front of this giant white tent where the people take your luggage literally two steps away from the bus. Then from that tent you walk into the main building which has nice clean bathrooms and proximately up to 20 people to help check you win. Literally as soon as you get off the bus it took over 20 minutes to get onto the boat it was ridiculously fast. Maybe since the boat is smaller the embarkation is this fast I never had it this fast and easy before. There was no waiting around or anything you just literally get off the bus and non-stop walk and sign in and you get on the ship. Now this is when it gets a little disappointing. My neighbor said princess what is the best cruise experience he’s ever had. Also we read how princess is so good with service and the food is so good and that is basically the mid-level premium line for Carnaval. So I was expecting a little better type a cruise since I’m used to that type a level of service, my previous cruises been on Royal and Disney And Norwegian. We boarded the ship around 5 PM since it was going to leave around 8:30 PM. I expected our room to be completely ready to move-in but as we walked onto the boat into our room it was already been halfway prepared and we met our Steward. Man did he look tired and he reeks of smoke he Musta had just taken his break but he wasn’t the friendliest of guys but he wasn’t mean either he was just indifferent. Now here is my single most worst complaint. The room just smell like sweat. It came from the bedsheets mainly and pillows. It just smelled so bad he couldn’t sleep when you lay down your head on the pillow pillow that smells like sweat is the kind of sweat mold smell where when you leave wet laundry in your washer and forget it you forget about it for a few days and then you try to put in the dryer it’s that type of smell was really all the water sweaty smell in those from everything the sheets and the pillowcases even the actual pillows and maybe some of the carpet and even the lampshade it was just the most awful sweat smell like a possibly think of. finally we just couldn’t deal with it anymore and it was already now 10 PM since we ate dinner and came back and then decided my goodness we can’t sleep in this condition we can’t sleep with the sweaty smelling sheets. So then of course at this time the steward was off service and we had to go to the front desk. Now here is my second complaint. The front desk was manned by a single person at this time and it was a huge line now of like 10 people waiting with various complaints. This is ridiculous there should be more than one person manning The desk especially on the first day of embarkation since many people will most likely have some questions and things to address. AnyWho I told him while emergently I don’t expect them to replace all the sheets of all the beds system or four of us to replace so I said just give me a few pillowcases for an now and will deal with it and then the following morning. how do I mention how much the bed sheets and pillows smell like sweat man that alone totally destroyed my experience with princess. The onboard Internet Wi-Fi is not the best either. The instructions are horrible on how to set it up on your iPhone or iPad. Thank goodness there was an on-site IT guy who helped me set it up on my phone. This guy was probably the most busiest over the next few days. I frequently saw lines of like 20 people every morning at his desk ask him how to set up and sign up for the Internet service. He was very helpful and unfortunately he had to deal with poor instructions on the procedural level that needs to change somehow and princess. Now the food was kind of OK. It wasn’t the best I didn’t have that much variety of coarse it’s a smaller ship so I guess that’s the norm. And as compared to Royal or Norwegian The variety Wasn’t there especially at the buffet and choices of specialty dining. The coral princess had essentially two specialty dining restaurants, Sabatini Italian and Bayou Creole steakhouse. There’s also a third pop-up specialty dining restaurant featured in the buffet area called the crabshack. We ate at the Italian and crab shack and both Route K but for $30 seems a little not too worth it. But I did notice that desserts on princess cruise are actually quite good and probably the best of any cruises I’ve seen. Especially on that this specialty dining area is the desserts are different then you get from the buffet and main dining. so if you want to get like those weird special desserts that you see online in a like exploding round ball of chocolate and stuff I think it’s specialty dining is where you get them but I’d never saw any of those in the main dining room or the buffet area. But overall the food quality was decent it’s not the best of the cruises I’ve been on and I haven’t been on any premium cruise lines yet. Now they told me princess service was phenomenal and top-notch. I did not experience this. The service was a mixed eclectic group of various nationalities I believe from the Philippines, Italy, Romania, and the US. It must’ve been towards the end because boy everyone seems so tired and indifferent. No one was really mean but then again no one was really going out of their way to help you or be helpful it was a very passive style of service if you ask a question you get answered but you have to go around asking the questions and you have to go around asking for help. I’m probably spoiled and it’s not real problem for most cruisers but it does seem so distinctive. Here’s an example whenever I go out to a bar I’ll sit stand there and wait to make eye contact with the bartender. Usually the bartender will say “how can I help you”. But most the time they just stand there staring back at you until you have to say oh can I have a drink and then they usually have some type of banter but then there’s usually no verbal response so go ahead and make your drink and then they’ll give it to you.And then when you received a drink you say “thank you” and they usually say something like you’re welcome but again silence no response. It’s not bad service or they are being mean but it’s like an inch difference like they just don’t care seem to go out of their way to say you’re welcome enjoy your cruise I hope you have a good time tonight. multiply this type of service amongst all the people on the cruise line. From the dining to your steward to the guy trying to sell you the Tanzanite rings, it was kind of unusual I never seen this behavior before then again maybe I’m spoiled with the other cruise lines. My app is a comparison it would be Disney where they are actually over the top and go absolutely crazy with proactive service and there another premium cruise line they’re probably mid-level so that’s what I was expecting a princess from all the reviews and friends telling us how incredible princess Service was. The entertainment was pretty bad for me. I’m the type a guy with doesn’t really go to the casino. I don’t really like to drink or smoke or dance. I enjoy the gaming activities like bingo or game shows. I really enjoy Broadway style productions like they have a Disney and royal. I’m not really into that whole lounge music atmosphere or those weird disco dancing nights that they have on three shifts this is not my thing. The coral princess unfortunately was all about lounge music and dancing and little to no production shows our main act shows. He did have one production show called silk which is interesting take on the Korean folklore story. But only had one night of showing they should’ve shown that three or four nights thousand fabulous show instead all the other night they had weird disco nights and 80s music nights in bazaar cabaret dancing. I mean who cares about watching people dancing randomly on stage and singing nonsensical music I just don’t find those type of shows entertaining at all. And there were enough game Activities on the boat maybe only two a day. I remember on Norwegian it was constant think there is literally a game events in the atrium on the Norwegian boat every single day and was fun to be interactive with other folks with them. We brought the family with children and people say Alaska cruises are not child friendly and mostly for elderly adults. The kids club on princess was the absolute surprise. it actually is the reason why the cruise is up to a two star for us. For me to CRUISES) a one star but the kids cover so exceptionally phenomenal and made the kids happy that it basically alone justified the cruise. The staff there were absent remarkable and they had constant crafts and events to do during the kids club. If your kids are very craft like especially at the young age like five years old then this kids club is probably for them. Every night they’ll bring back to the room little trinket such as stuffed toys and T-shirts that they would hand color themselves pirate hats and balloon animals. The actual facility is very small and we were Kinda somewhat scared especially when the teacher told us over 500 kids signed up. This tells you how many kids are on the boat and is somewhat family oriented is not as adult oriented as you would think. Another complaint is that since this cruise is basically scenery in emphasis. It would have been nice if the cruise director proactively pointed out things during the cruise in real time. For example if there is a pod of whales swimming next to the boat it would be nice if he could just announce at him or the captain or somebody on the boat should announce overhead hey hey guys there’s a pod of whales next on the port side take a look. But no one dead and you have to basically look on the side of the boat on your own for hours and hours is trying to look for something. Nurs Sup, it’s about the stops and scenery sons particular cruise. One of the main reasons why we took this particular shift even though we knew was older and smaller was that it actually went into glacier Bay. Only a few of the smaller bus can go on to glacier Bay that we were told such as princess and Holland. Now of all the glaciers, the Hubbard bay stop what is the most impressive one. That glacier is absolutely huge and everything you see on line we see has many little broken icebergs everywhere in a gigantic wall of white looking nice that’s it that’s Hubbard. There is an excursion we take a smaller boat for about $250 which seems steep for only two hour excursion but that boat gets like within a couple hundred feet from the Glacier up close and the cool princess cruise but basically stops about a mile away which seems far and you can see the Quetion we need binoculars. I highly recommend that boat excursion even though cost a lot for like two hours you get right up to the glacier which is the whole point Of this entire cruise trip to gets closer to glacier and crashing and breaking and floating a part. now you gonna hear this from a few people but quite frankly the glacier Bay national Park wasn’t that great. And all you see roughly 2 to 3 other glaciers but you’re much much smaller than Hubbard and you don’t get that close to them either. You only get to see a few seals and maybe one whale and then I also saw one moose. The only real benefit is that the national Park Rangers get on board your ship to help explain what the glacier national Park is all about. In brief the other stops like Seward and Ketchikan and Juno we’re decent and I highly recommend excursions. I realize Alaska is a different type of cruise it’s not so much the boat it’s really all about the excursions. My favorite excursion was from Ketchikan Which involves a wilderness boat ride and seafood dinner at Silver king Lodge. we ended the cruise in Vancouver which is a beautiful city but man what a hassle doing all their customs and passport deals. In hindsight will be better just to go in and out of Seattle that way you have to deal with customs or anything of that sort. While Vancouver we do the hop on hop off option and direct airport we did deliver your bags directly there. It was a kind of pricey excursion price for it but it’s worth it just to have them take the luggage directly from your room on the boat essentially directly to the airport it’s all you do was hang out in Vancouver and then when you’re done you took their subway bus directly to the airport in 40 minutes. Oh by the way the international concourse in Vancouver is phenomenal it’s very fancy with the fancy shopping I saw a $60,000 bottle of whiskey for sale it’s in sane and very beautiful selfie in the airport airport lounges vancouver it’s pretty just decent international airport on your way back to the US. In summary the boat was not the best experience we won’t cruise with Princess again in Alaska. The excursions and stops are great and that’s where the real value of the trip is. If I had to do Alaska over again Since I have kids I would’ve picked the largest newest boat With the most activities and still go to Hubbard glacier as a primary stop. Glacier Bay national Park is not the most important stop in my opinion and you don’t need to go on some all dirty boat just to go to the club just to go to that park. Read Less
Sail Date: July 2019
The service, the cleanliness, the delicious food, the kindness of crew, the beauty of the ship , everything was so, so pleasant and satisfactory. We choose this cruise because we wanted to see the Hubbard Glacier and took the excursion ... Read More
The service, the cleanliness, the delicious food, the kindness of crew, the beauty of the ship , everything was so, so pleasant and satisfactory. We choose this cruise because we wanted to see the Hubbard Glacier and took the excursion which was wonderful. We had the opportunity to interact with other guests when eating at the Bordeaux restaurant that is very elegant. All the meals there were fabulous and the service pronto and great! The buffet restaurant was very clean and then food was very good with a great service. The amenities offered were numerous and the shows offer at the theater were spectacular, first clase, the actors were passionate and felt deeply what they were doing. There was a soprano with an incredible voice! Coral Princess and it’s crew deserve 5 Stars! We can really recommend this cruise to Alaska that is so beautiful. We really thank the crew that took care of us! Read Less
2 Helpful Votes
Sail Date: July 2019
My in-laws raved about their north-bound cruise that they took 13+ years ago, having unlimited lobster tail and the adventures that they had. So our group of 7 included 1 teenager, 4 adults in their 50's and my in-laws (between ... Read More
My in-laws raved about their north-bound cruise that they took 13+ years ago, having unlimited lobster tail and the adventures that they had. So our group of 7 included 1 teenager, 4 adults in their 50's and my in-laws (between 80-90). Four of us did the land tour three days prior, flew out to Fairbanks, traversed our way south visiting Denali to meet up with three others in our party at Whittier. One should not be embarrassed if needing further assistance when you have mobility issues. The food was great at our later in the evening sit-down dining. Depending on our schedule and priorities, not all of us could make it to the any time dining for breakfast or lunch. However, the greeter to that area was a bit harsh stating that they could not seat us because our entire party was not there and that there was limited seating availability. The latter was false and my in-laws were sporting walking canes. If it were not the gentleman in the teal jacket saying it was ok to come in, we'd be stuck loitering at the dining entrance. Our wait staff team were great in handling our dietary needs, looking our for gluten free and sugar free. If you didn't have enough from the sit down dinner, there was the Horizon Buffet that closed at 11 pm and International Cafe that was opened 24/7 offering small bites and snacks, kind of like what they offered during high tea that they offered daily from 3-4. The hot beverage at the Cafe was not complimentary. The buffet offered all kinds of salads, sandwiches, hot food items. If you wanted a pizza or hamburger, then you go to the pizzeria or grill. The pizzeria was accommodating to make gluten free pizza. There was ice cream, two flavors vanilla and chocolate. We did any time dining for most breakfasts and lunch. You have to be mindful that they have shorter hours and limited menu. There was a set menu with a couple of items of the day, including dessert. To back up what the cruise director mentioned in our muster station talk, at all restaurants there were hand sanitzer stations, including hand wash basin outside of the buffet. The older couple had a mini suite with a balcony on deck D, of which we enjoyed as much as we could. Since the bed was soft for them, the cruise staff was very accommodating in placing a board between the mattress. Their cabin had a bath tub with a shower head. We saw spectacular views from their balcony, with others sitting out on their balcony callng out in seeing sea creatures, such as otters, whale spouts, etc. Without going to an off-shore excursion, we were able to see Glacier Bay and Hubbard Glacier, as the ship would re-position itself. However, we were not close enough to hear the glaciers calving, as a fellow passenger described when she went on the excursion in a smaller boat that was dwarfed by the 40 foot tall glaciers. The inner cabin was ok on Deck E, a single bed on each side of the wall. Our port hole was a direct view of one of the life boats. The 13 year old in our family was not impressed with the teen area. She had more fun with her other siblings cruising on Disney. However, she would play cards with us in the Game Room, if table available or late night at the buffet. Second day on the cruise we had an opportunity to take pictures with mushing puppies. So many people were excited. We had a great time on the White Pass train ride in Skagway, something that my in-laws recommended. We learned about its history and the purpose for the rail system. Afterwards, we took a shuttle to go into town. At the other ports of call, Juneau and Ketchikan, we did a bit of walking and shopping. At the latter there were at least three stores that sold smoked salmon in a can, box, or jerky. This is a type of cruise for the older folks. The only group exercise classes were yoga, pilates, cylcing, and HIIT. No Zumba, nothing aerobics. Not a treadmill person so we walked deck 7, as 2.8 times around equal to 1 mile. On the second to the last day, we attended a cooking demo by the head sous chef and that was capped off with a tour of the kitchen. We entered from the any time dining room and at the end of the tour, we took this escalator and entered the sit-down dining room. During the entire cruise, there were t-shirt deals, 2 for $20. There were sales to be had on the second to the last day, most merchandise from previous cruises, such as the Caribbean and Mexico. Read Less
2 Helpful Votes
Sail Date: June 2019
This was our third cruise on Princess. We are, or were, loyal to the Princess product. We have sailed others but returned. When our daughter was born we switched to Disney. I was so happy to return to Princess... Disney was great ... Read More
This was our third cruise on Princess. We are, or were, loyal to the Princess product. We have sailed others but returned. When our daughter was born we switched to Disney. I was so happy to return to Princess... Disney was great and served our needs at the time. Disney does exactly what you expect of a Disney product. With that being said, when the kids grow up, it's time to go back to a more refined product. No more mad house of kids running, screaming and pushing you out of the way! We sailed on the Coral Princess. This is a 12 day land and sea trip, 7 at sea, 5 on land. Their website says it was refurbished January 2019. Some parts of the ship maybe, but not the staterooms. The room itself was okay but the bathroom was nasty. Mold in the grout lines... nothing a little Clorox Cleanup couldn't fix. Which is why I didn't understand it. Next is the wait staff... The first nights dining was terrible. Painfully slow, no explanation or recommendation on the menu. Drinks were never refilled, water glasses were constantly empty. I tried to engage in conversation with our waiter without success. I spoke with Andre, the person in charge of our dining area. He was great! He moved us to a new location and our waiters there were great. Rico and Socrates were awesome! With them, it was how I remembered Princess dining. Our first shore excursion was a sea plane ride in Ketchikan. Remember the news a month or so back? The sea plane crashes in Ketchikan... My wife called Princess and inquired about the excursion. Princess assured her it wasn't with that company. We show up on the Coral Princess and there is a letter stating that our excursion has been cancelled because it is with that company. She panics that we won't be able to get a comparable excursion and heads to the excursion desk. Good news, she got a comparable excursion booked. We show up for our sea plane flight and guess what? It is with the very company who just had the crashes! Good news, we went on the excursion and they did an awesome job! Now part 2, our Princess land tour. Wittier AK to Fairbanks via Talkeetna by rail, Princess rail. That's where we are now, Talkeetna. First experience... I go to use the restroom on the train. They already briefed for the men to sit down to use the toilet. I get in there and someone didn't listen. There is urine all over the toilet and seat... I grab some toilet paper and wipe it all up. Then I flush the toilet. Seems like the logical thing to do, right? Something goes wrong and the rinse pump spits water and the toilet valve slams open and close several times really fast. Smelly toilet water splashes out and I'm covered from my chest to my knees! The smell is horrific and all I could do was stand there looking at it. These are like airplane toilets with a tank, not like at home. Now the good part... Princess won't allow you to take any bags except for 1 small tote type bag on the train. My one bag was a camera bag, remember it's Alaska! I have no clothes to change into. We have 5 hours onboard this train plus a 2 hour wait until our room is ready. I am counting the minutes until I can get out of these soiled clothes! Now the icing on the cake. We get to the lodge and our room isn't ready yet but our bags are there. Well, some of our bags are there. My wife's bag is missing and at the time of writing this, still missing. Yeah this sucks but at the moment, thank God it isn't mine that's missing! Now the room... there is 1 king bed. There are 3 of us... The same 3 listed on all of our Princess travel documents. Now we have to go back down to the lobby to get a different room. I'm still in my soiled clothes! We are at the Mt McKinley Princess Lodge. We kept hearing how great it was, in reality, it's a dump! This is, or appears to be, an old ski lodge. It has that "rustic " worn furniture look. I would categorize it as a motel not a hotel. Boy has the Princess product changed. We are loyal to the Hilton brand. The Mt McKinley Princess Lodge is way, way below the Hampton Inn. The difference is, when you book at the Hampton, you know what to expect! You know it's not a true Hilton. There is no executive lounge... but it is still a nice and a clean product. The furniture at the lodge looks like they got another lodges old furniture when they upgraded! This cruise/trip is my wife's bucket list trip. Her 50th birthday wish. She has been planning this trip for over a year. She has poured her heart and soul into planning this trip. She has spared no expense... We have a full plate of excursions. Three plane rides, landing on a glacier, a flight to the arctic circle, whale watching and the list goes on. We're standing in our less than impressive room and she is in tears. She asks me if we should just try to get a room at the Hilton? I can't begin to tell you how heartbreaking it was. Update, as I am writing this, they called to say they have found and delivered the bag. Only a few hour late. Not ready to give them a star back but we are thankful. We have some serious thinking to do about our future cruise company. Princess, you have really disappointed us this time. You have 4 days to redeem yourself! On our second night at the McKinley lodge we decided to try a move one of our excursions. The excursion is in Fairbanks and changing it is strictly a matter of personal convenience. Our next lodge is Denali. Oh my, we're back at a princess product... or at least how I envision one. The Denali lodge is beautiful! The staff is friendly and helpful. Read Less
Sail Date: June 2019
This was our first cruise and we had a balcony cabin as we didn't want to miss out on seeing anything. We chose the Coral Princess as it was a slightly smaller ship with less people on board. We are from New Zealand and this was our ... Read More
This was our first cruise and we had a balcony cabin as we didn't want to miss out on seeing anything. We chose the Coral Princess as it was a slightly smaller ship with less people on board. We are from New Zealand and this was our first time in Canada and Alaska. This cruise was absolutely fabulous. The scenery was breathtaking, the food was delicious, the bed was comfortable, the crew were always polite and helpful, the entertainment was great. I couldn't fault Princess Cruises from start to finish. The ports had lovely small towns that you could walk around and just enjoy the places. We did not go on any of the excursions. There is always plenty to do on the ship if you choose to. We went to our first art auction which was 2hrs long but weren't tempted to buy anything. We had 2 formal nights and it was nice to see everyone dressed up in the restaurant and at the theatre on the same night. This cruise exceded our expectations and we can't wait to take another Princess Cruise somewhere. Read Less
2 Helpful Votes
Sail Date: June 2019
Having traveled on Princess before to Alaska I knew I wanted to do it again. The itinerary was perfect. I loved cruising Glacier Bay and seeing it all from my balcony. A balcony cabin is a must for this scenic cruise. I signed up for a ... Read More
Having traveled on Princess before to Alaska I knew I wanted to do it again. The itinerary was perfect. I loved cruising Glacier Bay and seeing it all from my balcony. A balcony cabin is a must for this scenic cruise. I signed up for a balcony glacier photo and got some of the best pictures without having to fight for the rail on the upper decks. I strongly recommend taking the White Pass railway in Skagway. Such a beautiful scenic ride. The cruise director John was the best I have ever had on a cruise. So much fun. Loved the broadway styled shows they had too. The park rangers and guest speakers were very interesting and added to the experience of seeing and learning about Alaska. Embankment and disembarking were very smooth and easy. Food choices were abundant and we enjoyed eating at various places throughout the day. Will definitely being taking Princess again. Read Less
2 Helpful Votes
Sail Date: June 2019
I was a bit reluctant to book another cruise after disastrous cruise few years back but I was hoping that Alaskan cruise would be different and I was absolutely right. First of all the weather was perfect, no rain.The quality of ... Read More
I was a bit reluctant to book another cruise after disastrous cruise few years back but I was hoping that Alaskan cruise would be different and I was absolutely right. First of all the weather was perfect, no rain.The quality of entertainment was very good with many professional performers. All staff memers were very pleasant and helpful. Ship was quite elegant and well appointed; good entertainment and excellent staff just added to the experience. we had almost 3 full days in 3 different Alaskan ports that was great making a nice break from the cruising. My favorite port was Skagway and I definitevly recommend a train excursion following the White pass route. Lovely microbewery in town with excellent selecton of beer was a great experience. Food selection was not exceptional but was good and there was plenty of variety of dishes. Process of embarking and disembarking was fairly easy and problem free. I would definitively recommend this cruise to others. Read Less
2 Helpful Votes
Sail Date: June 2019
Princess Cruises. Coral Princess. June 26 – July 3, 2019. Alaska This was our very first cruise. We have friends in Anchorage that we wanted to visit so we took the 7 day cruise up to Whittier, visited them for a week and flew ... Read More
Princess Cruises. Coral Princess. June 26 – July 3, 2019. Alaska This was our very first cruise. We have friends in Anchorage that we wanted to visit so we took the 7 day cruise up to Whittier, visited them for a week and flew home from there. We have always been skeptical about cruises but this generally exceeded our expectations. Comments in no particular order: 1. The ship was quite modern and comfortable. 2. The embarkation process is a little laborious but we are Canadians getting on a U.S. ship. Disembarkation is a snap. Either way, luggage appears and disappears from your cabin door lickety-split. 3. Our room was slightly bigger than expected and the cleaning was quick, regular, friendly and very efficient. 4. The buffet dining area was excellent. Good variety and top quality/ 10/10. 5. We chose the anytime dining option versus the schedule facility. The food here was typically good as was the service. On the first night we had to line-up for 40 minutes which was annoying and one other night we were sent to the designated dining area where, for the only time on the cruise, the experience was shabby. Cold, tasteless food and poor service. Don’t accept being part of their “overflow” strategy. 6. We really didn’t partake in a whole lot of the Ship’s entertainment offerings but what we did take in was fine. 7. We received a complementary reservation at the Italian Restaurant one night and this experience was first rate. 8. We found the constant presence of the Ship Photographer to be quite invasive at first but a short “No” was enough and they quickly moved on. 9. We did a small boat excursion in Ketchikan – 6/10 10. The guided Kayak trip we did in Juneau – 8/10 11. The bus tour to see the Canadian Suspension Bridge into BC and the Yukon was light on content but the guide was excellent – on balance 7/10 12. My biggest bug was that everything service above the basic dining options and the entertainmen seemed to be extra, extra, extra. I would have gladly paid an extra $500 per person for the cruise so that I could have a latte every morning, or tried a more exotic beverage. Charging for a glass of Pepsi seems cheesy. Read Less
3 Helpful Votes
Sail Date: June 2019
We took this cruise because of the itinerary had all the places we wanted to visit in Alaska. The highlights included: Hubbard Glacier, Glacier Bay, Skagway, Ketchikan, Juneau and Vancouver. All the stops were just outstanding and awesome. ... Read More
We took this cruise because of the itinerary had all the places we wanted to visit in Alaska. The highlights included: Hubbard Glacier, Glacier Bay, Skagway, Ketchikan, Juneau and Vancouver. All the stops were just outstanding and awesome. Normally this would be a 5 star rating but all the issue below take it down to a 1. Now onto all the issues. The food was just terrible. The food in the buffet was barely editable in the morning and don’t even try and eat there for lunch or dinner or you will be sick. The dinning hall is not much better and is so slow. The staff totally did not care about doing a remotely good job and I basically went hungry the last day of the cruise because my dinner was so bad. If you are looking at losing weight on a cruise ship then Princess Cruises is the way to go because their food is so bad you will not eat much. Next bar service was a total joke. None of the bar tenders could make the drinks on the menu and often had to ask or look up recipes on their phone which make for a long experience trying to get any drink. The staterooms rooms had no extra plugs for your phones or devices. The steward was great and got us an extension cable to help but having no plugs in the rooms was a total bummer. The production shows were above average but there was not much else to do on the boat. Normally you can find 1 or 2 things to do every hour but not on this cruise. Only 1 slot tournament and 1 blackjack tournament for the entire cruise. Seems like they were just checking boxes versus providing real entertainment options. We had the same comedian and magician for 4 nights straight and they were so bad. You should be able to get new entertainers each night in case some are bad. The excursions were totally overpriced and not well written making it hard to know what you are getting or not getting. We were surprised both positively and negatively because the descriptions of the excursions did not match what you get. It is a total crapshoot on what you are going to get. The kids area was so small and really did not have much to do so my kids refused to use it and instead I had to listen them complain about being bored most of the trip. The pools where 7 feet deep so it was hard for my kids to really enjoy the pool completely by touching the ground so not much relaxation there either. There is no arcade or anything to really keep my kids interest making for a long trip. Overall, you would think that Princess Cruises would know what they are doing after 50 years in Alaska cruising. Unfortunately, it is clear the cruise team has given up on entertainment, food, and kid activities so a 1 Star is all they will get from me. Read Less
Sail Date: June 2019
My husband and I traveled with another couple. We are all in our 60's. We have cruised many times, mostly with Celebrity and Royal Caribbean although with have been on Norwegian, Carnival and this was our 3rd cruise with Princess. ... Read More
My husband and I traveled with another couple. We are all in our 60's. We have cruised many times, mostly with Celebrity and Royal Caribbean although with have been on Norwegian, Carnival and this was our 3rd cruise with Princess. We took the land tour first. We arrived in Anchorage around 8:30pm a day early, since we wanted to spend a day there and get acclimated to the time change. (We're from Florida, so it was a 4 hour difference). My tip is DO NOT opt for the Princess transfers from the airport to the ship. We arrived a bit tired and hungry.We ended up having to wait 2 hours for all the flights to come in before we could board the bus to the hotel. Of course that means there were about 4 or 5 different hotels to drop people off at. At least ours the Captain Cook, was the first drop off point. The young bus driver was so chipper and happy to show off Alaska, but no one on the bus cared about her cheery comments and jokes. We all were very weary travelers and just wanted to get to our hotels. We could have easily grabbed a cab at our convenience and got to our hotel at least an hour and a half earlier if we had not opted for the transfers. The check in was smooth and we got to our room and crashed. We just ended up breaking into our stash of snacks we brought on the plane again because no one was in the mood to go to a restaurant or even grab any food. We slept in, and went to the Snow City Cafe for breakfast. It was just ok. We had been there 10 years ago and a lot has changed. They're still busy, but they've enlarged the restaurant. There was still a bit of a wait, so prepare for that if you go there. We went to the Anchorage Market on 3rd Avenue and E Street. It's an easy walk from the hotel and a fun way to spend some time if you're there on Saturday or Sunday. They play the Star Spangled Banner to kick off the day at 10am. It was a nice touch. We walked around Anchorage a bit more and had a lunch at Glacier Brewhouse good. We were seated quickly and the service and food was great. We realized we needed to make reservations for dinner because we wanted to go to Simon and Seafort's for dinner so I made an online reservation. We ended up sitting in the bar area near the windows, at Simon and Seafort's which was fine with us. They had an early bird menu (not available for holidays) but they have a nice selection of appetizers and lighter choices as well as their dinner menu. Two of us got appetizers and 2 of us got dinners. Everyone enjoyed their meal, the atmosphere and the drinks. The next day we started our land tour and were off to Princess Mt McKinley Lodge. Now on our previous Royal Caribbean Land tour, we had a tour guide for our tour. This time there was just the bus driver. She was very informative and all, but it still felt like something was missing. We had several questions about the tour in general, but there was no one to answer them. We made about a 45 minute stop were we could grab some food/snacks for our room and we took advantage of that. I had read some poor reviews about the lodge, so I wasn't expecting much, but I was pleasantly surprised. We were in Bldg 18 at the end of the building on the 2nd floor--I think the room was 225. I would compare it to La Quinta. Our room was clean and the bed and pillows were comfortable. We walked around through the trails and then went to the lodge to play cards and grab some food. The food and drinks were just ok. We had a table with nice views of Mt McKinley. The bar staff was not great, but the front desk people were awesome. The next morning we ate breakfast at 20320 Alaskan Grill which was very good. Then we played cards at the lodge to kill time before we boarded the bus to Denali. We had a different bus driver this time, who again pointed things out along the way and was informative. At both lodges, you don't even need to check in--you just get off the bus and they ask your name and give you an envelope with the next day's instructions (meeting time, place), info about the lodge and your room keys. Very efficient and convenient. Our friends were only across the hall the first time but ended up on the other side of the building at Denali even though our room were only 1 number apart. This time we were in the Wolf Den, Building D room 225 again (I think). Again the room was fine. Clean and comfortable, but nothing spectacular. We grabbed lunch at the Grizzly Burger and the food was very good. Fast foodish, but tasty. We had booked the Tundra Wilderness Tour, which is the 7-8 hour tour of Denali National Park and Preserve for that afternoon. Our travel agent recommended we upgrade to the longer tour and we were (half) glad we did. We saw a mother bear and her cub at mile 61 of the 62 mile tour. We did see several caribou, Dall sheep, rabbits, Bald Eagles as well. The tour takes place on a school bus, so it's not a very comfortable ride for 7-8 hours. But the driver stopped as we spotted animals and zoomed in with a camera and displayed it on the screens on the bus so everyone could get a look even if you didn't use the binoculars or your own equipment. This was a long day. The next day we headed out for the Princess Alaska train to Whittier. We were assigned seats, but rarely sat in them. We went to breakfast which was very good, then sat in the next car that is the "lounge car" which has several booths. These seats might be assigned if the train is full, but ours was not, so we played cards and enjoyed the scenery. You may move from car to car or view the scenery from the trestle outside between cars if you want. It was a pleasant trip and we spotted a moose and Dall sheep along the way. Check in to the ship was again a breeze-- much easier than I thought it would be. Princess sure has all the check ins on the land tour down pat. Very smooth process. We did the Skagway train which everyone raves about. I was impressed with the story and some of the scenery, but really felt I could have skipped it. Maybe it was because I had been on the train for 8 hours the previous day. We went back to the ship after that as we had toured Skagway previously and didn't need to shop. In Juneau we did a Whale watching tour which was very good. It was a pretty brisk morning, and I thought we'd be cold on the boat, but it is completely enclosed (unless you want to be on the top deck). We stayed on the bottom deck and had great views. We were served donut holes and coffee or hot cocoa. It was a really nice, fun tour. We saw several whales, Bald Eagles, and sea lions. Again, we went back to the ship. In Ketchikan we went on the Wildlife Safari and Beach Bonfire tour. We saw a couple humpback whale blows, a few bald eagles and some sea lions but that was about it. The safari part was a bit disappointing to me. I was hoping to see more larger animals around the shores, but it really seemed like the tour was more about the bonfire. That turned out to be much better than I thought. We were met by members of the Metlakatla tribe and they shared their history, songs and stories. It was very interesting and the young people were fun to talk to--very proud of their culture and reviving it within their tribe. I enjoyed them a lot. We had a little tour where a guide pointed out some plants and trees. We had reindeer dogs and s'mores which we cooked ourselves at the bonfire. Chips and drinks were also served. It was a better tour than I was expecting. I think this may have been the day when we had Puppies in the PIazza. I love puppies but I think I would skip this next time and go straight to the bar for martinis! We got in line at 4:30pm and the "event" started at 5. Lots of people and no real organization to start, so no one really knew were to line up. A passenger (who I guess had done it before and knew what to expect) told us how it would go and we ended up to be in the first group. They brought out 4 puppies for 50+ people to pet. You got about 5 seconds--enough time for them to take a picture they could charge you for later. Crooners bar was great--see John. He's awesome and will hook you up with martinis that aren't even on the menu. Just ask. The food in the dining room was just OK. We only ate there 3 times. The pizza and burgers were always good at the pizza and grill areas. Ice cream cones, at the ice cream stations were great, too. One day they had fish tacos, but we didn't go up to the grill that day. The buffet was pretty good. We didn't take in any shows; they didn't interest us this time. We received a note in our cabin that there was a high rate of illness on this cruise so maybe it's a good thing we weren't in the public areas as much as usual. We did spend a lot of time in the card room and Crooners. The band was great but I forget the name. We could hear it in the card room a few nights. We had the transfers to the airport and I would definitely do this again. The process was a breeze. We had to have our bags out before we went to dinner the last night. Oh and if you do sign up for the transfers, when you get that disembarkation memo a few days into the cruise, don't ignore it like we did. Luckily, my husband happened to read it and we filled out the customs documentation and turned it in 10 minutes before the deadline. They have to have all that info well ahead of departure time. All in all it was a great trip. The main objective was to get away and see the beauty of Alaska and we did that. Cruising is not what it used to be, but it's still a very good value. 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9 Helpful Votes
Sail Date: June 2019
We just returned from a 7-day cruise in Alaska on the Coral Princess. This was my and my husband’s 1st cruise. Some in our group have cruised multiple times. There were 12 in our group of family and friends. Ages ranged from 31-70. (6 ... Read More
We just returned from a 7-day cruise in Alaska on the Coral Princess. This was my and my husband’s 1st cruise. Some in our group have cruised multiple times. There were 12 in our group of family and friends. Ages ranged from 31-70. (6 couples) Those of us who were first time cruisers were worried about sea sickness; we worried needlessly! This cruise was as smooth as silk. Even our seasoned cruisiteers were impressed with the smooth sailing! Most times I forgot I was even on a ship! We cruised the Inside Passage from Whittier to Vancouver from June 19th-26th. Prior to our cruise we did an independent stay in Anchorage for 3 days touring the city. While in Anchorage we did the Trains/Bears/Iceberg Float Tour with Chugach Adventures and it was so much fun! The glacier float was beyond amazing! The next day while still in Anchorage we explored the beautiful Tony Knowles Trail. On day four of our vacation our ship was leaving from the Whittier Port at 8:30 pm so we decided to plan an excursion prior to embarkation. We chose Phillip’s 26 Glacier Cruise out of Whittier and we were so glad we did!! We booked the 9:30 am train transportation from Anchorage to Whittier through Phillip’s and it dropped us off at the port in Whittier. The Discovery Train collected our luggage when we checked in at the start of the day and delivered it to the Coral Princess for us and the next time we saw our luggage it was in our cabin!!! The Phillip’s boat is located right next to the Princess ship so it was super convienent. The tour lasted from 12:30-5:30 pm and got us back right on time. The glacier cruise was terrific and I would highly recommend it to all. After getting off the boat, we simply took the 3 minute walk to the Coral Princess for our embarkation. Embarkation on the Coral was smooth and seamless and within a short time our group of 12 was on board our ship and ready to roll! We stayed in a balcony mini-suite, room D-603. We loved our room, it was spotless, spacious, and the bed was super comfortable. Our cabin steward Noel made sure we had everything we needed every day. Our towels were replaced 2x daily, and room/bathroom was cleaned spotlessly every day. Our party had 6 rooms in a row and we all agreed Noel was the best! We all loved our balconies too! We were very, very lucky as each day was gloriously warm and sunny! On days when we were not in port, we spent hours and hours enjoying cocktails and snacks on our balconies; although Princess offfered many entertainment options for us to enjoy, it was hard to leave the balcony as nothing could drag us away from the most beautiful views in the world and the warmth of the sun!! I loved my days on the ship as much as I did on my awesome excursions. Hubbard Glacier and Glacier Bay were nothing short of breathtaking and Princess spent an entire day at each, turning the ship several times so that all guests could view each side without leaving their balcony! We saw whales, sea otters, sea lions, all while sitting on our balconies! While in Scagway, our first port day, we booked the “To the Klondike Summit” through Princess. This was a tour in a very comfortable van with a knowledgeable guide that drove us up the parallel path that the train takes to the Klondike. The tour was 1 and 1/2 hours, just long enough to show us the highlights of the area and allow us to take another tour, which we booked independently with Scagway Float Tours. With Scagway Float Tours we first drove the scenic coastline through the Dyea Valley, and then we hiked the first 2 miles of the famous Chilkoot Trail! As a grand finale we floated down the Taiya River. It was a fabulous day! The time at port was lengthy, so we did both tours and were still able to visit the town after our excustions and enjoy a cocktail. The next port day was Juneau, where we chose to book the “Bike and Brew” through Princess. We weren’t disappointed! We took a lovely scenic bike ride to view the Mendenhall Glacier, and the tour gave us time at the Mendenhall Visitor’s Center. We had time to walk the beautiful Nugget Falls Trail to view the most amazing waterfalls!! The tour then brought us back to Merchant’s Wharf, a really cool waterfront bar/restaurant for beer tasting and a fabulous lunch. We ate outside on the deck in the warm sun and watched the sea planes take off and land. The restaurant was located very close to the Coral Princess so it was super convienent. Our 3rd port day was spent in Ketchikan. We chose to do an all day fishing trip with Baranof Fishing Excusions and chartered our own boat and it was fabulous! Trent was our captain/guide and he was super experienced and knew right where to go to catch some fish! After we caught several fish, we brought them back to Baranof’s campsite to eat them for lunch!! The campsite, with it’s roaring campfire, was super cool, and they made us a wonderful lunch and allowed us to explore the seashore on foot. We returned with time to explore the town of Ketchikan a bit before returning to the Coral. We had to be tendered in Ketchikan, but Princess made this effortless and we got to and from the ship with ease. Now for the other basics: breakfast at the main dining room was always great. We are not big on buffet dining but did go there once for lunch and they had several selections and our lunch was really good. We had pizza one day from another resteraunt and it was good too. We chose anytime dining in the main dining room and ate there most nights. Some food was great, some average. It wasn’t gourmet by any means, but staff was attentive and did their best to accommodate requests. Some in our group had dinner at Sabitini’s and said it was fabulous. We visited the different bars on the ship throughout our cruise and they were really nice. The ship was spotless, and although it is an older and smaller ship, that was really part of it’s charm. I never felt crowded, there was always plenty of space to sit and relax around the ship and enjoy our coffee or wine. The wood and decor that adorned the interior of the ship was old-world classy and added to the appeal. Also a plus was disembarkation, which in our case was in Vancouver, and it was surprisingly easy and seamless. We went through customs in a flash, picked up our luggage, and there were taxis’ all lined up and ship staff directed us to a taxi right away. We hopped in our taxi and made it to our hotel in a flash. We spent the last few days of our trip in Vancouver staying on Granville Island. We stayed right on the water at the Granville Island Hotel and it’s a gorgeous place with fantastic views and food. We had drinks and dinner on the waterfront patio and it was so much fun! We toured Vancouver for a few days and loved every minute of it!! This trip was truly the best and I would highly recommend taking this Alaskan cruise on the Coral Princess! Our entire group agrees! The only negative was that the internet for many was it was terribly hard to connect to and our group and others we spoke with found it hard get/stay connected throughout the trip. That said, I was one of the ones that was happy to be unplugged in Alaska! Read Less
Sail Date: June 2019
My husband and I, along with my father and his wife wanted to do an Alaskan cruise together. We chose this particular one because 1) it traveled north, we wanted to see the landscape change and the days become longer, 2) we wanted to visit ... Read More
My husband and I, along with my father and his wife wanted to do an Alaskan cruise together. We chose this particular one because 1) it traveled north, we wanted to see the landscape change and the days become longer, 2) we wanted to visit Vancouver prior to our trip, 3) we wanted to travel around the particular date we chose, 4) we wanted a smaller ship (not the Royal) and the Coral had good reviews, 5) the pricing was very good for that ship, on those dates, on that route. At the time of booking Princess was offering a $300 shipboard credit, and the travel agency we booked through offered us an additional shipboard credit, so together we were able to cover our shore excursions, ship gratuities, and still have a bit more left over for extras. The booking through our agency was more time consuming than expected, but I don't have anything else to compare with. In all, the cruise exceeded our expectations. We had a fabulous time with little to no complaint to speak of. The food was amazing and plentiful. My husband and I committed to taking the stairs the entire time on the cruise to try and offset the extra calorie intake. This made for excellent exercise. The entertainment was fabulous. We especially enjoyed Duo Casiopia and Tempo Quatro. The Broadway musical type productions were also top notch. One surprise was bringing Megan Brunning on board at Juno. She is a world renown soprano. My father is 87 and had a great time. He loved the food and entertainment. He could do as much or as little as he chose to do. We were also surprised at how much space the ship seemed to have and how uncrowded we felt. We booked our ship excursions through Princess using our shipboard credit. In Ketchikan we went to the Totems and thought it very interesting. We also did the Lumberjack show. I hated it - it was long, boring, and cheesy, but my husband thought it was great - maybe a guy thing. My dad and his wife had no comment. In Juno we drove out to Mendenhall glacier. Be forewarned that there ir no food or drink at the visitors center other than water from a drinking fountain. Seating is limited to that in the theater or on a padded benches. My dad complained about this as he had to wait the 2 1/2 hours for the return trip. Also, don't expect to get up close and personal to the glacier by foot unless you have 5 hours to hike there. In Skagway we drove up the mountain and that was a good choice because we could stop and get out if we wanted to and snap photos or look at the view. We purposely chose not to take the train as we didn't want to be locked in there for two hours. I do recommend getting off at the ports, but honestly, I enjoyed the ship more than the excursions. A huge surprise were the stop our ship made of Glacier Bay and College Fjord with their magnificent beauty! Read Less
2 Helpful Votes
Sail Date: June 2019
Five travelers ages 58,57,56,22,21. Enjoyed the ports in Alaska and the accommodations were perfect (balcony/suite). There were few activities during the day (unless you like trivia) and the evening entertainment did not meet our ... Read More
Five travelers ages 58,57,56,22,21. Enjoyed the ports in Alaska and the accommodations were perfect (balcony/suite). There were few activities during the day (unless you like trivia) and the evening entertainment did not meet our expectations; no karoke, no dance club, productions were less than average and the comedy shows are not offered nightly and not very good either. Cruise ship seemed like a ghost town after 10pm. No late night dining or snack options. Somewhat disappointing for our young adult daughters. Poor service every night in dining room; took on average 20 minutes to get drinks and another 20 minutes to be served. The food was tastier at the buffet than at dinner. Our 21 and 22 year old daughters were disappointed in the age of the crowd cruising on the Coral Princess. Not sure if this is the case on every Alaska cruise line, but if you're looking for entertainment for the young adults, you might consider another cruise line. If you want to see Salmon, wait until July or August. Read Less
1 Helpful Vote
Sail Date: May 2019
This cruise was part of a much longer tour- 28 days in all. So, I didn't actually choose this. Now having been on it, I wouldn't do it, or anything like it again. This was my forth cruise, the other three being on much ... Read More
This cruise was part of a much longer tour- 28 days in all. So, I didn't actually choose this. Now having been on it, I wouldn't do it, or anything like it again. This was my forth cruise, the other three being on much smaller boats with much fewer people which is what I prefer. This trip confirmed it for me. To me the ship looks tired and is in desperate need of a makeover. The main atrium area is very nice but rooms and main restaurants are 'beige' and uninteresting. Some smaller eating places and bars are much nicer than the bigger restaurants, decor wise. The food was pretty average. I didn't have a single stand out dish in the whole week. We ate in Sabatini's one night, at extra cost and I wouldn't recommend this. It is simply not worth the money. It should be outstanding if I am paying an extra premium on top. Often drinks ordered took ages to come, one night we waited 50 minutes for a glass of wine and were already half way through our meal. Having to eat off and drink out of plastic is a disgrace in the Horizon buffet. Just really awful and tacky. We upgraded to a mini suite and I'm glad we did. The room was a good size but it would want to be for an extra almost $1000. Decor is unappealing and uninteresting. We didn't use many of the facilities on board, spa was ridiculously expensive, I'm not a gym person. But we loved the movies under the stars. This was fabulous. Front desk staff were very helpful and efficient. Thought they were great. Embarking and disembarking proceedures were very well handles. Read Less
Coral Princess Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.5
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 3.0 4.0
Enrichment 4.0 3.9
Service 4.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

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