1 Helpful Vote
Sail Date: May 2019
We are diamond members after loyally cruising with Royal Caribbean and wanted a weekend getaway for Mother's Day. Perk 1 - gone - Since you have to bid/gamble your money to get an upgrade, I guess RC did away with rewarding Diamond ... Read More
We are diamond members after loyally cruising with Royal Caribbean and wanted a weekend getaway for Mother's Day. Perk 1 - gone - Since you have to bid/gamble your money to get an upgrade, I guess RC did away with rewarding Diamond members with occasional upgrades. Perk 2 - gone - Viking Crown Lounge was packed 10 minutes after 5pm so there was no seating to be found. Food was on a kitchen counter behind a semi wall. You stood in a long line to order a drink at a table littered with bottles. This was supposed to be another Diamond member perk, free appetizers and drinks from 5 to 8pm at the Viking Lounge overlooking the boat/water. Perk 3 - gone - They no longer provide special blocked off seating for Diamond members at shows and events. Perk 4 - gone - Disembarking early. Used to be second off the ship only behind self assist and Pinnacle members. Our luggage tags said "39" on them making us the second to last to leave the ship! I'm so sad to say that I wasted all my time cruising on RC only to have no loyalty rewards after all this time. I was using a RC credit card to establish points for spending money on the cruises but now I'll have to switch to another type of card to accumulate points for a different cruise line. The stateroom attendant Ketut was amazing. Our room was always spotless and he was such a kind person and always smiling. That was about the best thing I can say about the cruise other than we really enjoyed the ice show. An older man fell going down the steep stairs on the way to a seat and had to be assisted out due to a severe head injury. Kind of put a damper on the event. The spa was good but I hate the pressure afterward to buy very expensive products. I can buy them on Amazon if I want them so why pressure me and make my relaxing spa time stressful? The food was good and now that they have arranged the setup differently it is not so crowded to pick out your meal. Still, never enough seating and I wonder if that's because people choose not to use the dining room anymore. Overall it was a slap in the face to start using other cruise lines. Read Less
4 Helpful Votes
Sail Date: May 2019
Fresh off of the boat and I wanted to write this before I forgot some details. I have cruised several times on different ship but prefer RCL so here goes. I live in Merritt Island where I am about 10 miles from the port so I didn’t ... Read More
Fresh off of the boat and I wanted to write this before I forgot some details. I have cruised several times on different ship but prefer RCL so here goes. I live in Merritt Island where I am about 10 miles from the port so I didn’t stay in any hotels. The cruise I just got off was the Mariner of the Sea departing on the 6 May and returning 10 May. My room was a balcony deck 6 room 6588. Embarkation: This went very smooth and RCL did a great job despite of all of the Love Bugs that we had. These bugs were so thick that they got into everything and more. We went to Cruise Terminal 6 (CT6) after entering the building the line moved in a steady pace and we were out and on the ship within 15-20 minutes. Cabin: Now this was an experience, the cabin was a little smaller than I expected. When you walk into the cabin on your right was a walk-in closet directly across was the bathroom. The room had a pull-out couch which we didn’t use and a pullman bed from the top which we didn’t use also. And it had a desk and TV. Although it was small, we put our bags under the bed and in the closet. This is where it gets fun, the shower is very small and has a wand for the shower. If you need to lean over to wash the sand off your legs open the sliding door then lean over, this is how small it was. Women good luck with shaving. Dining I am going to break this down into four section. Main dining, Windjammer, throughout the ship and Specialty dining. 1. Main dining. This is subjected to each person how they liked the dining and their experience and the food. I thought the dining experience in the main dining was fine. We were seated in a table of 8 against the window as I requested. The company was fine. The food was very well prepared served hot. You had a very good selection each night. My only complaint was the Slow Roasted Prime Rib. This was very tough and over cooked. Overall, I can’t complain about the food. 2. Windjammer: I have been on the Mariner of the sea several years ago and I have to say that the changes were great. The new layout provided everyone access to any type of food that you want without standing in line. There were more than enough seats that you didn’t have to walk around looking for a seat. As far as taste goes you had a great variety to choose from and like any buffet you will pick and choose what you like. I used the buffet for breakfast, and lunch and found it very good for what I ate 3. Throughout the Ship: There are many different venues on the ship that serves food, from hot dogs to sandwich to hamburger and everyone favorite, unlimited soft serve ice-cream. I did not go into Johnny Rockets so I can’t speak about the food. One place we use a lot in the evening was the Boleros. Pizza and sandwich for late night way to go. 4. Specialty Dining: Ok I am going to use red typing here. We selected Chops Grill for my dining on Wednesday the 8th at 6:30 pm. This is the only thing that I can say is good is the correct time we were given and they were expecting us. DO NOT and say again DO NOT book your specialty dining at Chops. Chops is located on the 11 deck right next to Windjammer. The first thing you notice is that the tables have no tablecloths on them. Our table in the main dining room had very nice table cloth, the napkin was folded in thirds and stood up on our places to eat. The napkin in chops is if folded in a square and laid on your place mat which was a brunch mat, (woven bamboo strips) The service was nothing to shout about. They came to the table and ask about drinks and handed you the menu. Now this is where I got a little upset. The steaks that were listed were also on the main dining menu. If you looked at the bottom of the main dining room menu, you will see steaks listed there for a cost. This really got me upset. Why did I pay that price for a “Dining Experience” only to get the same steaks for $11.00-$13.00 off the main dining room menu? We selected the filet mignon and we selected the mash potato, cream spinach. This was a shared condiment and what was offered was bland and not worth eating, also I checked just to be sure I used my tablespoons to check the portions and sure enough one tablespoon per person. Both steaks were medium as requested and good. While we waited for the steaks, we were offered no bread or anything else other then our drinks. Despite the whole issue we did eat the steaks. By the way no tip. 5. Entertainment: This was ok. We went to three shows; ice rink and two headliner shows. The ice rink show was very good and nice to see previous world class ice skaters. The other shows were a juggler and magician. There something about cruise line’s booking juggler and magicians they all do it. Both were ok, I thought that they were both better stand up comic then juggler or magician. 6. Disembarkation: This was the easiest disembarkation that I have ever done on a cruise ship. We selected to take our own baggage off and we were off of the boat in 10-15 minutes. The only problem was that the ship was docked in CT1 and we had to take a bus to CT6 to get our car. RCL provided a bus and short of being crowded it was fine. 7. Coco Cay: What can I say but WOW!!!!! This private island is so worth it. When you get off of the boat your ready to relax by the pool or ocean. There motto is “Have a perfect day” and you can’t help but have one. Food was good and plenty to go around and a variety of food is offered. By the way all of the soft serve ice cream again you can eat. What you see in the advertisement is exactly what you will get. If anything, book this cruise for the island and prepare to have fun and a relaxing day. In summary, overall the cruise is very good. RCL has an app that all cruiser should download. It is called “Royal” This app has everything you need for your cruise. It has a list of activity and what and where all activity is going on. The great part about the APP is it track your spending on your sail away card, so you can follow every day how much your spending. The only thing I wish it did was locater to show you where you are on the boat. This APP is a must. Don’t be confused this is NOT WIFI service this is only internal WIFI. I was happy that the boat has an “Adult” only section called the solarium and it is located at the very front of the ship. The flow rider was a hit with the kids, I on the other had watched. The round bouncy court still closed pending investigation on an accident that injured a person. I enjoyed that cruise that I am booking another one. I know that I go to the same island but there is something to be said about a boat that has a personality, this one did. Read Less
1 Helpful Vote
Sail Date: May 2019
As a diamond plus member and having cruised on Mariner transatlantic several years ago, I was excited to try the newly refurbished ship. I was not disappointed. My cruise was the first Mariner 4-day sailing out of Port Canaveral. Most ... Read More
As a diamond plus member and having cruised on Mariner transatlantic several years ago, I was excited to try the newly refurbished ship. I was not disappointed. My cruise was the first Mariner 4-day sailing out of Port Canaveral. Most experiences/activities were near perfect! Meals in the main DR were timely, tasty and HOT. Service was outstanding. Windjammer food was excellent - plenty of choices - and HOT. Servers in Windjammer were very helpful and doting. The addition of new 'rides' - flow rider, etc., looked to be very popular. The new hand wash stations at the entrance to the Windjammer is an excellent upgrade. There were far more activities on board than I have previously seen on 4-night cruises - and they were well organized and ON TIME! The new Coco Cay is an outstanding get away for families. In summary, Royal has a true winner with this ship! Read Less
Sail Date: April 2019
I'll start off with the disclaimer that I am comparing this to all of our previous family cruises in non-suite staterooms. We were fortunate, however, to get into the family suite for a reasonable price by booking early. With that ... Read More
I'll start off with the disclaimer that I am comparing this to all of our previous family cruises in non-suite staterooms. We were fortunate, however, to get into the family suite for a reasonable price by booking early. With that said, our 4 night adventure on Mariner of the Seas was outstanding. This was my first time on Mariner of the Seas, but I have been on other Voyager class ships before. I think these ships are the perfect size to offer a variety of things to do without feeling crowded or rushed. Fortunately, the folks at RCI coupled that with a nice mix of entertainment and activities that were aptly timed to blend with the itinerary. We had a couple opportunities for laser tag and it was a blast. We had time for the Flowrider and water slides without lines that were discouraging. We had time for shows, movies in the theater, movies on the pool deck, sun time, and more without feeling rushed! We got to experience a lot of what the ship and ports of call had to offer without compromising much needed relaxation time in between. If you have read any of my previous reviews, you know that I have somewhat high expectations when it comes to service. This cruise defined what great service is. Yes, the room was kept clean and drinks were served promptly and courteously. There was never really a long wait for anything. I could go on and on, but I would rather recognize two specific individuals that went above and beyond to ensure everyone in our party knew that they were valued guests on board Mariner of the Seas. Sam, our waiter in the Suite Lounge, got to know our names and drinks on the first day. After that, Sam had drinks in our hand within minutes of walking in. This includes the eight year olds' Shirley Temples with extra cherries! In addition to making sure that we had everything before we knew we wanted it, Sam was a great conversationalist. In the main dining room, we were greeted every night by head waiter Jean Paul. He made sure that the kids enjoyed themselves by offering special treats for whoever finished dinner. This was nice in itself, but he really stood out when we encountered him in the Windjammer while having breakfast. Jean Paul took the time to show a first time cruiser how to get a cooked-to-order omelette. I mean, he literally walked her through the process. Could it have been figured out? Sure, but he insisted on helping. Mariner of the Seas packed a medley of entertainment and activities into this four night cruise, delivered with exemplary service in an impeccably clean and easy to navigate ship. Read Less
5 Helpful Votes
Sail Date: April 2019
We went to celebrate my daughter's graduation from college., we were very disappointed with Royal Caribbean we probably will not sail again, we were promised an upgrade that never happened, stuck in a little tiny room, a late meal ... Read More
We went to celebrate my daughter's graduation from college., we were very disappointed with Royal Caribbean we probably will not sail again, we were promised an upgrade that never happened, stuck in a little tiny room, a late meal time that we didn't choose, entertainment was non-existen, the Promenade deck was like a flea market with Carnival barkers, everything seem to have an extra charge to it, our cabin Stewart Harold was fantastic and Johnny on the spot with everything we needed, but the rest of the staff acted like we were an intrusion, Coco Cay was a complete disappointment make sure you bring your wallet if you want to do anything other than sit in the sand, the drinks were way over priced, and the staff was rude, the food on board was mediocre and that's being kind however our wait staff was great,this was our first and last time sailing with Royal Caribbean we Cruise quite a bit then I suggest you spend your money elsewhere. Read Less
2 Helpful Votes
Sail Date: April 2019
Embarkation: from curb to lobby 15 minutes. We arrived around 11 am. Debarkation we carried our own bags off left ship about 8 where at the curb by 8:15! The ship was clean, lots of areas to sit and take in some great people ... Read More
Embarkation: from curb to lobby 15 minutes. We arrived around 11 am. Debarkation we carried our own bags off left ship about 8 where at the curb by 8:15! The ship was clean, lots of areas to sit and take in some great people watching. Service was good to excellent. It seemed that some of the bar servers where less than thrilled to be there. But drinks were still great we never went thirsty. The hand washing station in the Windjammer is smart, loved the guitar player singing Wash your hands, was entertaining. Interior cabin on deck 7 aft, standard room great location. Entertainment was good, Barnacle and Barrel for live Acoustic player, piano playing fun at the Schooner Bar, comedy, pool music, promenade singers also. Food was good, Chops excellent service and dinner., desserts were enjoyed. Wings at Playmakers where very good not to hot but worth the up-charge. We would travel again on this ship, but prefer the Oasis Class and 7 day itinerary. Read Less
1 Helpful Vote
Sail Date: April 2019
We selected this cruise as it suited our holiday dates. It was just after the Easter holiday weekend. It was a cruise to the Bahamas which has been a dream destination for us and we particularly liked that it was 4 days only as we were ... Read More
We selected this cruise as it suited our holiday dates. It was just after the Easter holiday weekend. It was a cruise to the Bahamas which has been a dream destination for us and we particularly liked that it was 4 days only as we were first time cruisers with our 3 children of varying ages and we had experience of motion sickness with our kids and myself and were wary of too long a stay on cruise. It was our first time in Miami and we landed at midnight at Miami international. I can highly recommend late arrivals book into Miami int Airport hotel. It made our arrival pleasant and breezy. After breakfast that am we ubered to the port to check in and leave our baggage with the intent of exploring the city. Check in was amazing. Took 10 minutes chatting to and dropping bags with porter an extremely efficient and enthusiastic gent who just took control told us not to worry and guided us to go in and finalise our check in. This was good advice and took 5 minutes! Maybe lucky maybe good timing again super efficient and smiling experience. Staff was wonderful. The ambience and feel of that check in area and process gave us confidence that we did the right thing. As we were leaving a staff member when hearing we wanted to explore Miami recommended we head to South Beach which we did and loved it! Oceans 10 and their fantastic cocktails and service greeted us there before we headed to ship. We had requested a family suite and balcony facing and it wasn't available so we had booked 2 x inside cabins for our family of 5. The cabins the housekeeping... The dining facility and service and quality of offering was 5 star. The choices fantastic for breakfast, lunch and dinner. Nothing is too big for staff. They arranged on request a delicious and beautiful birthday cake for my son. They even made me jalepeno omelette at breakfast. The only request I had for them was to arrange for fresh green chilli that suits heat loving palettes so some peri peri flavors. The activities and on board entertainment was fantastic and covered most preferences. The only advice I would give them is that they mustn't allow guests to hog and pre book all activities during induction time on day 1 and have insufficient room to accomodate all guests. We missed out on laser tag despite much effort to get in as every slot was pre-booked but there isn't a service to reach out or call people on a waiting list if there are no shows. The ship itself was wonderful. Large spacious and inviting. I was surprised to learn on the am we were departing that there had been approx 1300 children on board. I can't say I heard or saw them all to be honest. My kids aged 6, 10 and 13 had a wonderful time. Their needs were met, they threw themselves into whatever was free and available on board and they had fun and got to enjoy on board and off ship excursions. The food met their expectations. Cafe promenade was a huge hit as was Ben and Jerry. They also loved the adult like family dining experience in dining hall 3...and asked everyday for window seating being fortunate to finally experience this on our last night and morning before we disembarked. We had to keep reminding ourselves we were on a ship... We felt no motion.... Brilliant ship... And took none of the stash of motion sickness meds I had taken with us. A beautiful floating resort feel. So the lesson I have learned through this experience is book a large modern ship if you suffer from motion sickness. Great technology... Good ship stabilizers and good navigation means a better cruise experience. Cocacay was an amazing day. Cocktails, lunch and activities were fantastic. I do think the shuttle service on shore at cococay should be complimentary to all. I must say though that many helped me get across the island throughout the day because I stopped them or flagged them and asked. Disembarkation was good. But getting out of the port and on our way was painstaking and slow. Too many people, all taking uber or lyft... Waiting long periods for cars that were slow in coming through. This was frustrating for many including us. Some car hire companies take advantage of unsuspecting customers and overbook their vehicles and we arrived at our car hire company in downtown Miami to chaos. Long lines. 1 or 2 staff members. And insufficient cars. Or different types to what was booked available. Their sad excuse.. It's after Easter holidays. I think it's the norm - so my advice to traveller's with tight itineraries like us... (We missed our planned day at space Kennedy Centre as a result of this inefficiency.) is to rather book car hire a little further out vs closest to port...you may get better service.. Less queuing and get what you booked on time. In a nutshell royal carribean was amazing. I felt like we had a 5 star plus experience with excellent care and customer service. I would highly recommend any family with varying aged kids to go on this cruise if looking for a suitable offering. We loved it and can't wait to plan our next family cruise on a Large cruise liner. Read Less
1 Helpful Vote
Sail Date: April 2019
Based on the title, you can see that we were on a Symphony of the Seas cruise which probably spoiled us a bit. The Mariner of the Seas was an ok boat but I wonder if they had at the "B" staff on this one vs the "A" ... Read More
Based on the title, you can see that we were on a Symphony of the Seas cruise which probably spoiled us a bit. The Mariner of the Seas was an ok boat but I wonder if they had at the "B" staff on this one vs the "A" staff on the Symphony boat. Not to say all the staff was bad - some were friendly but some just did not want to be there. We had suites on both boats but the suite perks are vastly different including the suite lounge and dining options. Surprisingly even though we had a suite - we got stuck with another family for dining at a table with an unfavorable location. Also - no free wifi on Mariner of the Seas. Other than a nicer room - I would not spend the extra money for suite perks. While the room was spacious - we had broken furniture and plumbing. The kids clubs on Mariner was lacking and big step down compared to Symphony and and Disney cruise line. The Sky Pad was not working and the pool area is tiny. The waterpark at CocoCay is not operational so be forewarned. Hit or miss on food. Surprisingly - the food at Windjammer was better than Chops or the Main Dining Hall - go figure. Service at the sports bar was terrible but everywhere else was good. Spend the extra money and hop on Symphony of the Seas - you will not be sorry. Read Less
3 Helpful Votes
Sail Date: April 2019
I have not sailed on the Voyager class - have been on all the others but somehow missed the Voyager class - Mariner was like an abbreviated Independence of the Seas! Anyway, I usually dislike weekend cruises because of the hassles ... Read More
I have not sailed on the Voyager class - have been on all the others but somehow missed the Voyager class - Mariner was like an abbreviated Independence of the Seas! Anyway, I usually dislike weekend cruises because of the hassles boarding and disembarking - lines, crowds, chaos AND the cruise lines typically use older, less feature rich ships. So when I saw the Mariner OS pop up and I found out she has just completed a massive refit - I decided to risk it and go. While the price was no deal, and since I went solo it was double the fare(almost), it was worth it to me to get on the ship. I did receive an onboard credit so I bought the Ultimate Dining Package with it so that as a solo I would not have to navigate the MDR. Upon arrival at the Port of Miami to the new monolithic RCCL terminal , I have to admit I was impressed. While I am Diamond with RCCL it did not matter at all as I was through check-in, security, and on the ship within 15 minutes of hitting the curb - Amazing. No lines, no fuss, no muss. Once on board at 12:30 Cabins were not available so I explores the ship and went to johnny Rockets for lunch. I must admit my first impression was that the ship was spotless and appeared almost new - everything was refreshed and shimmering. Lunch was ok at Johnny Rockets as I was the first customer I didn't get any of the fun stuff - just a burger and drink. Rooms became available and I went to my "inside" cabin with a window overlooking the Royal Promenade - I had chose a guarantee rate and this is what I received. It was very spacious and centrally located. I then went looking for the Diamond Lounge and found it on deckk 14 - I love the Diamond Lounge as it can be an Oasis of Calm on these dold out cruises - and it was! I used it extensively all weekend. Beautiful sail away from Miami as the sun set behind the skyline. It got dark and we were out to sea about 2 and 1/2 hours out we were told we were returning to Miami due to a medical emergency. What a treat (for me, not the poor patient being rushed back) as the skyline of Miami was in full illumination and it was spectacular. Dinner night one was at Jamie's and I would rate it as just ok, nothing outstanding - Service was less than attentive and I attributed this to being a solo diner. Dinner Night Two was at Izumi and it was fabulous - the food was excellent and service spot on! As good if not better than land based Sushi restaurants. My only dislike was the Teppanyaki shows were ongoing and LOUD but hey that is part of what Teppanyaki is about. Dinner Night Three was in Chops and though I am not a beef eater, I found plenty on the menu and it was very good - service was excellent However, my best dining experience was Sunday (Nassau) for lunch and I opted to go to Jamie's - It was outstanding! I had the Brushetta - yum, the chicken in mushroom cream sauce - Outstanding - lick the bowl clean good and a light Raspberry custard desert that was amazing. Service was attentive and friendly - a great experience. Coco Cay - Will be amazing when finished. The new pool is incredible and the facilities are on par with a Disney WaterPark! Just worry the first hurricane will take it out! The Solarium pool was my hangout as I had the ship to myself while at Coco Cay and Nassau and I was extremely please to see the lifeguards and pool attendants enforcing the 30 minute chair reservation limit AND the smoking rules. Shows were mediocre Lounge acts were excellent Ship is gorgeous and clean!!!!!! Fellow Passengers - all types - some loud and obnoxious others respectful and nice while many were drunk becuase they had purchased drink package and wanted to get their money's worth! All in All - very nice to excellent Read Less
Mariner of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 5.0 0.0
Entertainment 4.5 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 4.5 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 4.5 0.0
Value For Money 5.0 0.0
Rates N/A 0.0

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