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7 Helpful Votes
Sail Date: July 2019
We can only travel easily during July due to our fifteen year old son's school and athletic schedule. The Caribbean holds no allure for us during the heat of the summer, we've done Alaska, and the Pacific is so far from the East ... Read More
We can only travel easily during July due to our fifteen year old son's school and athletic schedule. The Caribbean holds no allure for us during the heat of the summer, we've done Alaska, and the Pacific is so far from the East Coast of the US, therefore Europe is our preferred destination. This itinerary/ship seemed to be the best value that Celebrity had to offer for July in Europe, so after several other preliminary bookings on the Edge for this year, we settled on it in December 2018. We did 3 days in Barcelona prior to the cruise by booking a Celebrity City Stay Package. Hotel was nice and in a great location but the per person price was a little outrageous for a triple occupancy room. My son slept on a sofa bed that was left out the entire stay, leaving us little to no room to walk in the room. If I had been given the option of paying a single supplement, I would have, but alas Celebrity ignored my repeated inquiries prior to the cruise. I also am quite put out that having been notified we would NOT be visiting Sagrada Familia on our included city tour, I booked/pre-paid to visit on our own free time, then the tour guide took us there the final evening (as was stated in the original itinerary). Needless to say, I will NOT book a Celebrity City Stay package again (and indeed there were only 9 of us on this sailing who did) but will make our own arrangements. Boarding the ship was great--we were in a Royal Suite again (we have done the same on the Summit twice before) and the Constellation was so much like the Summit it was like coming home. I am actually glad that the Constellation had not been "revolutionized" yet. Everything on the ship was well-maintained. I don't need everything to be brand-spanking new and trendy to feel comfortable. The crew was STELLAR, as always. We love Luminae (our son only does dinner there--he prefers the buffet if he eats breakfast at all) and we were so happy to see familiar faces from our previous Summit cruises (Siraz, the sommelier and Armando who had been in Blu for our Southern Caribbean cruise). Being able to mix and match from the main dining room menu was also a big plus. Even though we had specialty dining included, we only ate in Tuscan Grill one night (meh...especially with Italian ports on the itinerary) and Sushi on Five for At Sea day lunch (yum). We have done Qsine before and it's not our favorite. We did miss Murano (was Ocean Liners on Constellation). I did get gelato at Cafe Al Bacio 3 or 4 afternoons, though. Got a pedicure on embarkation day (much needed but overpriced and the upsell pitch is unavoidable) and my son used the Gym equipment, hung with other teens at the pool but otherwise we did not frequent the spa/pool deck at all (except some late lunches at the Grill after excursions). Since we did an excursion every day in port and had only one sea day, did not get to maximize use of the ship's facilities. We were so tired most nights, we went back to the room after dinner (usually seated at 6:30 pm) and were lucky to be awake past 10 pm! Our son, of course, is a night owl and rarely came back to the room before 2 am. There were many teens on the cruise and he was well entertained--we even left him behind on the ship for 2 out of the 3 Dalmatian Coast ports since he was tired of shore excursions (said it was like being on a school field trip--too much history). I heard no reports of bad behavior from other cruisers and the ship's safety officer assured me they allow "teens to be teens" under watchful eyes. Our room steward and butler were accommodating and allowed him to sleep in the bedroom all morning while they attended to the rest of the suite. My husband and I only made it to one show in the theater (the last 30 minutes of the "Rock" show). We heard several of the shows were quite good. Our son went to the "Magic of Soul" hoping it was a magician or comedian (which we missed having on this sailing as well) and said he enjoyed the show anyway. We did go to the Rendezvous Lounge--the performers there were good (we could often hear them in Luminae, competing with the piped in music, which was distracting at meal time--wish they had closed the doors or turned off the piped in music) but not compelling listening. As always, there was those 1 or 2 couples who were putting their dance lessons to good use. We stayed for one of the Trivia games (Are you smarter than a Ship's Officer) which was entertaining enough to keep us awake. They seemed to be having a rash of illness among the performers during our sailing--several did not perform when expected. We went to our Cruise Critic meet and greet (nice to chat with others), Senior Officers Cocktail Reception in Micheal's on the second formal night (obligatory photo with Captain provided to us for "free") and couple evenings in Cellar Masters where we enjoyed a solo guitarist who interacted with us like we were the only ones listening (and we might have been) and also met a couple from the UK (Edinburgh)who surprisingly knew as much about the NFL as we did! We did Celebrity excursions for 4 ports (French Riviera x 2, Montenegro, Croatia), Rome In Limo private excursions for 3 (Florence/Pisa, Rome, Positano/Sorrento/Pompeii) and a Roll Call arranged Excursion (Slovenia-Lake Bled)with 14 others. I will review them separately but I will say that the only disappointing one was the Beach Day in Croatia--which Celebrity gave all participants a 50% refund after many complained upon return to the ship. I learned that, especially during the heat of the summer, 3 days pre-cruise and 5 port days in a row is exhausting to say the least. We'll either opt to stay on board in some ports or find an itinerary with more sea days scattered throughout for future cruises. Just hard to travel that far and not get off the ship! Unfortunately, it was raining in Venice the day we disembarked, which just added to the chaos in the terminal. Even though they have the Micheal's Club concierge escort you off the ship and have your bags in a separate location available whenever you want to leave, I saw no advantage for Suite guests. We had to line up with the masses to walk through customs (who did some random checks but were mostly just a bottleneck). Our intent was to take the People Mover to Piazzale Roma where our post-cruise hotel was, but ended up taking a Taxi for 40 Euro since we didn't feel like wandering around in the rain and he was right there at the exit and willing to take us (he was the second one we asked). We still had to haul our luggage over one bridge (3 sets of steps) but that's what 15 year old boys are good for, LOL. Checking into the hotel (Hotel Olympia) was crazy--lots of guests from our sailing checking in at the same time while folks on the next sailing were checking out and the rooms had to be cleaned). The lobby was wall to wall people and luggage--the bellman had to kick us out into the rain because there was no room to move. We explored and came back, drenched, after 2 pm when the rooms were ready as promised. It was actually a welcome change from the intense sun and heat we had every other day of the trip. Overall, we enjoyed our entire vacation, and came home exhausted but happy. The best part was meeting fellow cruisers (on land and at sea) from other parts of the US, Canada, Australia, UK, and South America. As always, Celebrity delivers a quality product and fully met our expectations. When something fell short, they fixed it in most cases, with the exception of the Celebrity City Stay Package (lesson learned). We put all of our travel nest egg in one proverbial basket for this trip and have no regrets--we feel we got what we paid for. I would not recommend Celebrity to a budget-minded traveler or someone who needs lots of excitement/over the top activities, but it suits our family's needs like a glove and is squarely in our comfort zone. Read Less
1 Helpful Vote
Sail Date: June 2019
This is my first time with Celebrity and I was most impressed with the excellent service from housekeepers to crew to waiters. Everyone was very friendly and helpful throughout the whole cruise. Also they always pass out a paper for next ... Read More
This is my first time with Celebrity and I was most impressed with the excellent service from housekeepers to crew to waiters. Everyone was very friendly and helpful throughout the whole cruise. Also they always pass out a paper for next port so you can read through the FAQ for each port. ROOM: We stayed in an oceanview room second deck. Our restroom definitely needs some maintenance work cuz the handles on the sink cabinet came off the first day, then the hook on door came off the second day, then the entire shower head holder came off the last day almost hitting my head while I was showering. DINING: There are only 3 specialty dining (Qsine, Tuscan Grill, and Sushi on 5) on this ship but I was mislead by one of the sales while booking that this ship also has another fancy restaurant called Le Petit Chef Qsine Experience. So I end up purchasing 1 extra specialty dining night package. Qsine is a fusion restaurant. Every dish has fancy presentation but everything tastes disappointing. It's only worth going if you enjoy take food photos. Sushi on 5 is decent but my husband said the sashimi is not fresh enough. I only eat cooked food so the sushi tastes fine to me. The best food here turns out to be the appetizer Kobe beef sliders. It melts in your mouth. Tuscan Grill is the only one that's worth going back. Amazing appetizer Berkshire porkbelly with sweet cider glaze & crab cake. For entree we ordered Roasted beef ribeye and it was cooked to perfection so my husband end up finishing the entire 16oz steak by himself. Grilled Branzino taste good too. We went back again the next day. As for the 2 other complimentary dining, the Oceanview cafe is buffet style and overall food quality tastes lower than expected. Food was lukewarm and dessert was way too sweet. For breakfast I wish they had waffle machine so I can make fresh ones for myself. For dinner I end up going to the fresh stir fry station every night so I can get real hot food. San Marco Restaurant is the other complimentary dining more semi formal if you want to dress up. Food tastes better the the cafe but it takes a while to get your food. We end up only going there twice cuz we are always starving after our daily 9 hour excursion. Some nights I end up eating my instant noodles. Excursion: I booked 7 excursions with Celebrity. Overall tour quality was good but pricy. If I go again I might try to book local tours. I had a hard time understanding the first tour guide in France maybe due to her accent. I gave up listening to her after the first hour. All the tour guides were fine and I can understand them perfectly. Keep in mind these tours are always rushing you especially when you go to Florence and Rome. There's no time to take good photos and pay attention to listen to the tour guide at the same time. We almost always end up giving up on listening and focusing on taking good photos. I was most disappointed with the meals that's included in the these tours. The lunch included tours is at least $70 to $100 more per person but they only serve you lasagna. It feels like I am paying $100 more for a bite of salad, a thin slice of prosciutto, a piece of lasagna and tiramisu and sparkling water. This is for sure not worth your money. You should save it and just grab lunch on your own. Sea Day: Plan your day earlier. Avoid lunch and dinner time cuz there's no place to sit in the buffet area. Same for pools. There's a lot of activities that day and you can plan accordingly. WIFI: Very very slow speed at sea and we paid for unlimited plan for one device. Not sure what other options are out there. APP: I tried using the app but it wasn't really helpful for me. I booked excursions several months ahead and I completely forgot about the details of each excursions. I couldn't find this kind of information on the app. FEEDBACK: They will send you a survey at the end of your cruise but that survey has no blank area for me to write detail reviews like this. The only note area has limited character count that I couldn't even finish write 1 sentence. Not sure if they really want to improve and read our reviews. I might go back again with lower expectation on food quality. Overall their customer service is outstanding and this is why I might consider going back again. Read Less
3 Helpful Votes
Sail Date: June 2019
we boarded Constellation 9th June and looking forward to several new excursions we had arranged for this cruise. We met our fellow Cruise Critic members as we sailed out of Rome, only a small group but very friendly. First stop ... Read More
we boarded Constellation 9th June and looking forward to several new excursions we had arranged for this cruise. We met our fellow Cruise Critic members as we sailed out of Rome, only a small group but very friendly. First stop Livorno, we joined a small group and went to Cinque Terre, wow, great day out, 1.5 hrs drive got us to Portovenere and from there the ferry to Manorola, the villages all picture postcard and hugged the coastline with the exception of Corniglia which is not accessible from the sea only by road or train as it is high up on the hills we took the train from Manorola to Veranazza, word of warning please get on the correct train. We didnt but realised and got off at the next stop and waited for the correct one. From there we had a ride with the guide to Corniglia, lunch and explored the town. We had a very good guide in Nicolo Scovenno who we do recommend. After Corniglia we had a 1.5 hrs drive back and called in at Pisa to see the Field of Miracles (the Tower) for those who had never been before. Back to ship, very tiring day but a very special tour, worth the effort. Word of warning, the villages are steep and it is strenuous to reach the carparks/train stations etc. Day 2 Portofino, still suffering the effects of the previous day, we settled for a stroll around Portofino, very picturesque and worth a visit. Sea Day, rest and relaxation Villefranche, Having been here many times we wanted something different to do and had read about Villa Effrusi, this turned out to be a great morning and well worth the visit. The villa belonged to the Rothschild family and was built around 1890 but now open to the public. There is a electronic guide for each room and is worth getting, all we did was leave a passport copy which was returned when we took back the devices. the gardens are spectacular and the musical fountains worth watching. it cost 15 euros each to get in. Use the 81 bus or a taxi which is expensive. Toulon we took another private group tour to the Lavendar Fields and Aix en Provence. We were just 1 week too soon for the full bloom of the lavender but the coloured haze you got the gist of what was to come, and Aix is lovely old town centre. Sete we took a ships tour to Nimes and Pont Du Gard. Wow the old aqueduct is truly amazing and the walk around the old part of Nimes to see the roman ruins well worth the effort. Sea Day feet up and relaxation Valencia - shuttle bus into town and wandered following a map, this is another old town and worth the effort to see. Palma - shuttle again and a leisurely wander around town. We have holidayed here before so relaxing day really no need to go further than town. Constellation is still a lovely lady, well maintained and very clean. The crew are extremely friendly and helpful. Our cabin Aqua 2 grade was very well kept with best cabin steward we have had. The entertainment was not to our liking, The shows we had seen several times so did not bother and the guest artists sorry but did walk out Now for the worst part of the cruise, the food in Blu. We have never eaten so much from the MDR menu which we had brought through on several occasions and my dearest husband has never had the roast chicken as many times as on this cruise. he did try the salmon which was raw in the middle, as opposed to the pheasant which was tough and overcooked and must have been chased around the deck a few times before it was cooked. I did try the duck with cherry sauce but unfortunately it arrived still quacking. My ultra sharp knife could not make any inroads into cutting it either, there was more blood than cherry sauce. My main course that night was a bowl of minestrone soup from the MDR. the chef on his walk around simply shrugged. when he was complimented on the soup he had to admit he did not cook that!! We were not alone in finding Blu a big disappointment on this cruise. The waiters however were amazing. Having been on Constellation several times we know that the kitchen can do better than they did on this cruise. Fingers crossed for September as we are going back for round 2 Read Less
2 Helpful Votes
Sail Date: May 2019
We hadn't planned to book Aqua Class but ended up doing so, made little use of spa but cabin was very nice well looked after by Lester. Restaurant was main benefit and it was excellent, food very good and portions small enough to eat ... Read More
We hadn't planned to book Aqua Class but ended up doing so, made little use of spa but cabin was very nice well looked after by Lester. Restaurant was main benefit and it was excellent, food very good and portions small enough to eat three courses. Front of restaurant team were outstanding and Frederick serving a delight. Somellier Enrique a star and chose great wines for us. Ports / excursions were good and we loved most, as people have said Santorini was beautiful but overun. Entertainment was better than we expected and casino staff good, had a great time with some regulars on blackjack table. Even though ship was quite full we found it easy to find quiet spots if you wanted them. Whether you can justify extra cost just for Blu is difficult but on balance we think so. Loved our first trip on Celebrity and looking at our next. Read Less
1 Helpful Vote
Sail Date: May 2019
This was my first cruise in a very long time. We spent 2 days in Venice our departure city which unfortunately was unseasonably rainy and very crowded but interesting nonetheless. Embarkation and disembarkation went very smoothly ... Read More
This was my first cruise in a very long time. We spent 2 days in Venice our departure city which unfortunately was unseasonably rainy and very crowded but interesting nonetheless. Embarkation and disembarkation went very smoothly despite the volume of people. The ship was lovely however our Concierge Class cabin which was reasonably spacious was looking a bit tired and we heard the ship was off to be refurbished after our cruise. Concierge Class included some nibble mid-afternoon, most of which we never touched as they were not to our liking and we finally asked for cheese and crackers daily instead which were provided. MMy friend had arranged for us to dine with a couple and their family group (11 of us in total) and although the travel agent knew we were all traveling together and we had all booked through him, somehow the arrangement didn’t happen and everyone was dining separately (apparently tables are assigned when the booking is made and everyone booked individually). The dining room host could not rearrange a table for us at our preferred sitting so we were offered a reserved table in the lower dining room where those who did not have a fixed dining time were seated. This worked out well. We also dined a few times with friends of mine who were also on the cruise and this was not a problem. The selection of food was good and mostly well executed however, as this was a cruise of the Greek Islands, I expected to eat some Greek food on-board and was told by customer service staff when I enquired pre-cruise, that fresh food is purchased from local suppliers, implying local cuisine. Apparently daily Greek specials were offered at lunch while most people were off on shore excursions! Lobster night was disappointing as the lobster tails were tiny. The food in the café where we ate breakfast was good with a large selection of “ethnic” cuisines geared to many tastes however the “Asian” food was limited to Indian. There were a number of places to have a beverage and the Martini Bar was an interesting place with a frozen surface on which to place your drink. Mostly the beverages were excellent and the advice from a wine sommelier each night was most appreciated however the lady who mixed and served our drinks was unable to make a blended margarita, even after 3 tries. We were so busy with shore excursions that we didn’t partake in any entertainment but I did use the spa for a gel manicure (which lasted a long time) and a deep tissue massage which was very good. While these were more expensive than at home, they were well done by competent staff. The service overall was very good. All staff were unfailingly pleasant, friendly and fun and went out of their way to correct anything that was not right. Shore excursions were great, thoroughly enjoyed them however as there were few sailing days, it was an extremely busy cruise. I would like to experience other cruise lines so I’m not sure I’d travel with Celebrity again, particularly after a friend told me they are the “Walmart of cruise lines”! Holland America has been highly recommended to me as well as Viking (for smaller ships). Read Less
1 Helpful Vote
Sail Date: May 2019
Solid Celebrity cruise with clean ship, great food and wonderful staff. I was a bit concerned that the ship might appear worn since it’s close to its refurbishment time, but it still looked nice. I appreciate that little things, such as ... Read More
Solid Celebrity cruise with clean ship, great food and wonderful staff. I was a bit concerned that the ship might appear worn since it’s close to its refurbishment time, but it still looked nice. I appreciate that little things, such as the art work, is kept current. Our balcony cabin was wonderful due to the expanded space. The cabin itself was clean & everything worked. (See further description under cabin) Loved our steward. Our last Celebrity cruise was on the concierge class and I missed our little appetizer plate in the late afternoon! We were 3 couples traveling together and all of us found activities to our liking. The musical performers around the ship were excellent. The shows in the main showroom were okay. They had some fun & different late night activities in a lounge. One of our group really enjoyed the apple class he took on board. We will book Celebrity again. Read Less
3 Helpful Votes
Sail Date: May 2019
Itinerary and time of year were good. The ship itself was clean and the staff were lovely. Our butler was fantastic. The sky suite however - not acceptable. We've sailed with Celebrity 3 times and all were on S class (just so you ... Read More
Itinerary and time of year were good. The ship itself was clean and the staff were lovely. Our butler was fantastic. The sky suite however - not acceptable. We've sailed with Celebrity 3 times and all were on S class (just so you know I'm comparing apples to apples) The loveseat was filthy. Stains that should have been cleaned long ago and if not possible, replace the loveseat. It makes one wonder about sanitation. The top sheet on the bed was frayed every day. Granted, the part that's tucked into the bed, but I sleep with the sheets pulled out and that's how I saw their condition. Clean, yes. But frayed. There is also something in the bath water, or the cleaning supplies used in the tub because I broke out in a rash everywhere the bathwater touched. This is the 2nd year in a row on the same ship. So I started using the bottled water for my face and neck and presto - no rash. Of course, I can't bathe in bottled water, nor do I really know if it's a water problem or a detergent, but something's not right. Read Less
3 Helpful Votes
Sail Date: May 2019
We chose this cruise for the ports. We wanted to see a Dubai and Petra. In my opinion, the ship was in pretty good shape. Yes, it needs paint in a few areas, but it is due for a refurbish anyway. I like the M class ships and was very happy ... Read More
We chose this cruise for the ports. We wanted to see a Dubai and Petra. In my opinion, the ship was in pretty good shape. Yes, it needs paint in a few areas, but it is due for a refurbish anyway. I like the M class ships and was very happy with the ship. We could not get excited about the entertainment offerings in the theatre, which I think was because it was a repositioning cruise. We did enjoy the Take 5 band. The food in the main dining room was good, not great, but I had no trouble finding something that I wanted to eat. I was disappointed with the Tuscan Grill. I thought my steak lacked seasoning and could have used a little more attention from the servers. At $45 per person, I will not go back. Princess specialty restaurants, ie Crown Grill, is $29 per person. We did eat at Quine twice - catching it on sale at $30 per person, I felt we got much more attention and a great selection of food. We had 9 sea days, including transiting the Suez Canal, and 5 ports. We did ship excursions in Muscat, Oman and Petra, Jordan. We had scheduled a walking tour in Muscat which was cancelled, and the only other offering was a panoramic tour. It gave us the opportunity to get off the ship, but we were not impressed with Muscat, or the panoramic tour. Our ships tour of Petra was excellent. I only wish we had another day in Petra to explore some more. We rented a car in Katakolon and drove to Olympia. I was disappointed in Olympia. While there is signage by most of the ruins to describe the ancient use, they did not provide a map or brochure to help you organize your visit. Also, there is no parking at the site. You have to find a parking spot in the modern town of Olympia and then walk to the site. We did like the little town of a Katakolon and the people were very friendly. Our cruise also visited Dubai and Athens, where we had arranged private tours. Read Less
3 Helpful Votes
Sail Date: March 2019
We got tired of Caribbean Islands, and have always wanted to see India. We weren't disappointed! Ship was OK, not new but fine. The crew were excellent, especially the Customer Relations desk which helped us out when my wife lost ... Read More
We got tired of Caribbean Islands, and have always wanted to see India. We weren't disappointed! Ship was OK, not new but fine. The crew were excellent, especially the Customer Relations desk which helped us out when my wife lost her medications and had to have replacements sent by UPS to Oman. We didn't go to the entertainments. The food was good but not great. Good steaks, Prime Rib and Chateaubriand, also good Lamb. Fish a bit disappointing. No problems with passports or visas - quite efficiently handled. We got e-visas for India - very simple process. Overall we really enjoyed the cruise, especially Mumbai, where we could have done with more time. Cochin, and Goa are mildly interesting, we didn't go ashore in Oman or New Mangalore. Took a private car from Muziris Heritage Tours in Mumbai - well worth it! Lilo Jose organised it , and Karim was an excellent guide - we saw a lot in the time available, and had an excellent curry! Read Less
8 Helpful Votes
Sail Date: March 2019
This is an older ship as has been reported. On the whole this doesn’t create issues as Celebrity has tried to keep the ship fairly tidy but it’s due for a major refit next year. Generally staff were all very cheerful (except the guy on ... Read More
This is an older ship as has been reported. On the whole this doesn’t create issues as Celebrity has tried to keep the ship fairly tidy but it’s due for a major refit next year. Generally staff were all very cheerful (except the guy on the bar in the main dining room who was also very reluctant to give you a glass if you ordered a beer or a can)! The Captain seemed a really nice chap and we did a very good ‘backstage’ tour in which he told us a lot about his job. As Aqua Class we ate mainly in the Blu Restaurant, with an excellent Maitre d’ in the form of Laurence, with Cathy very ably assisting her. Most of the dining room staff here were good too, although we did have a slight issue. Prior to leaving I had prebooked the extortionately priced internet package (over 287$) but had a bit of an argument with Celebrity’s U.K. office as I felt we had been misled over a few things, in particular poor information about the acquisition of visas for our trip. This caused us to pay significantly more than we needed to - I think over £300 for the 2 of us. Eventually we were given a voucher for a meal upgrade as an apology, which was supplied to us onboard. In the Blu restaurant one night, a waiter was obviously trying to ’upsell’ meals in these ‘speciality dining’ restaurants and we put our names down for one. Difficult to remember the conversation but I do feel we mentioned the voucher. He then said we were entitled to a ‘free’ lunch in one of the others’, which we took. When our ship’s bill came we had been charged for both meals. After showing them the invitation they had supplied, they removed the cost of one meal, but wouldn’t take off the other 50$. I saw the deputy manager responsible and made my feelings very clear! He said he’d get back to me later (after talking to his boss). They agreed to give us another free meal in another speciality dining room, rather than give us 50$ back. Reluctantly we agreed, but, what a shambles! As other passengers commented on frequently, the team are obviously trained to refund nothing and get what money they can out of you! The maitre d’ from Qsine asked which restaurant we wanted to go to and what time we wanted him to book us in. Surprise, surprise - we arrived and there was no booking! Luckily they had a table but we are still waiting to have it confirmed they’ve not charged us for it! Whilst writing this I also see they did not apply our Captain’s Circle credit to our prebooked internet package either but the thing that really upset us was our one prebooked excursion. We often do our own thing at ports as we find we can usually do things better, cheaper. However, if I see something we can’t arrange ourselves we go with the ship. In Goa the company were offering an excursion that appealed to us. It cost 440$ for the 2 of us, so was very expensive. However, it sounded good. We should have been taken around a market with the ship’s chef looking at fruit, vegetables and spices after which we were to taste a few local specialities. Then we were to go on a scenic drive to the Odzel Valley with ‘spectacular views of the bay’. Here we would have a cooking demonstration of local foods by a chef from the region followed by a 4 course meal, with beer or a soft drink. On returning to the ship we were also to have a special meal in the evening. What actually happened was that we were driven to the market through roadworks (they are building a motorway along the route - and have been for 4 years!) in a very rickety bus. We had a guide who kept telling us about local fish and coconut curries. At the market we walked around looking at the stalls, fruit and veg with one chilli stall (hardly worth the excursion description of being told all about local spices). We then went to a local ‘tour’ restaurant where we were served an average meal where we paid for our beer (and they overcharged us!). We had only meat curries which were so spicey most of the group couldn’t eat them. Despite all the cleanliness routine on the ship we were then given a plate of 6 desserts for 6 of us to eat from! No trip to the Odzel Valley, no cooking demonstration, no scenic views. Back at the ship the meal in the evening included 3 of the same dishes we’d had at lunchtime, one of which was served only luke warm! Again, no ‘typical’ Goan fish curry! Very disappointing and certainly not what we’d have booked up, let alone paid that sort of money for. Other people complained and head office in Miami were contacted, for which we were reimbursed 20%, their maximum, they said. This was flagrant mis-selling and should definitely have been more money. We enjoyed our cruise overall, and the destinations, but feel let down by the fact we saw nothing of Goa on that trip. It is the first time we have spent as long as 15 nights on a ship and enjoyed this, with more sea days. The itinerary is interesting and it was good to do a linear cruise as well. However, as you can tell, we had some issues and it amazes me that any large companies are prepared to dig their heels in over problems, rather than resolve them effectively. It leaves a bad taste in a customer’s mouth for such a small amount of their money. I told them I write reviews. SURELY, for what it would cost them, a suitable refund on both of these problems would have kept us happier and I wouldn’t have written this. They would have lost very little, yet do not seem to see the importance of customer relations. We had a behind the scenes ship tour and enjoyed this. Interesting to see what goes on behind view. The stage is very impressive and most of the entertainment was good. The band were very skilled and there was a good variety of shows, although the first comedian was poor, not at all funny. Food was usually pretty good, but variable and somewhat repetitive. A shame not to have Thai food in Thailand etc though. I like guacamole, which always seems to be in plentiful supply in the buffet on most ships, but not here. There are gaps in dining, sometimes when you return from trips annoyingly, but a stodgy afternoon tea is offered. Needs to be something other than chunky bread sandwiches and cakes. In Aqua class you get canapés but not sure these are worth having most of the time. Due to the hot air temperatures we only used the Persian Garden steam rooms etc once, too. We had a drinks package for the first time and, I have to say, I did appreciate not having to think about what we drank. Again, though, at times, costs were cut. There is a cocktail of the day, but often at an additional charge to the ‘classic package’. I like Mojitos, but these, and many others’ were made with nasty concentrate so were not nice. Also, I would say that there were not really many decent activities on on sea days. As we had 6 there was nothing to really encourage us to do much on quite a few days (apart from money making things like shop sales and art auctions)! We often read on our balcony. The pool is undersized and was often crowded. I’ve probably written enough now so... did we enjoy the cruise? Yes. Could there be improvements? Definitely. Should the ‘customer service team’ listen to passengers more? Absolutely. Should the company have more respect for passengers than making the odd 20$ extra? Certainly. If Celebrity have a cruise I want to go on again, I wouldn’t rule them out, but I might look for an alternative first. Just a little less penny pinching and they would not have made me feel like this! Read Less
3 Helpful Votes
Sail Date: March 2019
We have travelled with Celebrity before including this ship and Equinox. Although old and due for refit the overall condition was good. A few areas could do with some updating overall it was good with some areas having recently been ... Read More
We have travelled with Celebrity before including this ship and Equinox. Although old and due for refit the overall condition was good. A few areas could do with some updating overall it was good with some areas having recently been re-fitted. Our cabin was good. Service was excellent everywhere and the food generally very good. Entertainment varied as it does on all ships but was up to standard. The audio volume was, of course, too high making female singers very harsh but the management will continue to ignore requests to lower the volume as 'they know best'. We had a bundled Classic drinks package which was useful but no one understood how it worked. Wine lists were difficult to find and it was not easy to find out what named drinks and pricing existed in each bar and restaurant. Some wine types ran out within 2-3 days. The daily cocktail was sometimes within the package and at other times not. The Miami management need to review how it all works. Drinks within the package were not charged the 18% gratuity which surprised and pleased us! More UK beers would be nice and not chilled. Excursions were the usual mix of good and not so good and now you have to ask for a shore map as they are kept in hiding behind the Guest Relations counter and not on show as in previous years. Internet package costs are astronomical so don't expect to use Wi-Fi on board unless you are rich. Some public areas of the ship were too cold and management need to check stat settings. Despite the negatives the experience was good. Read Less
Sail Date: February 2019
We loved the itinerary of this cruise. Singapore embarkation was quick and luggage delivered to our room. Our Balcony cabin 8031 was spacious with enough closet space. However the bathroom mirror fogged up after the shower. We reported ... Read More
We loved the itinerary of this cruise. Singapore embarkation was quick and luggage delivered to our room. Our Balcony cabin 8031 was spacious with enough closet space. However the bathroom mirror fogged up after the shower. We reported it to the house keeping and front desk. After 3 service call the repairman couldn't fix the problem indicating the problem with their exhaust system of the ship. I am a vegetarian the first few days the food was very skimpy, after speaking to Restaurant manager the problem was fixed. The dining room staff Elias and Johnson were friendly and very efficient. Our room attendant Daria is very sweet and always asked about our comfort. The shows are excellent. Overall it was a good cruise, hope celebrity will replace this ship with a newer one. Shore Excursion we took Colombo, Goa, Muskat and Dubai excursion. Most of the excursions were city tours. The tours were OK. Overall thecruise was average due to creeky old ship. Read Less
2 Helpful Votes
Sail Date: February 2019
Let's face it. A 14 day cruise from Shanghai to Singapore for under $1,000 is a no brainer. Thought the charge ($270) was quite high for WiFi. Shore excursions pricey. Drink packages expensive. Mandatory tips. Shops concentrated on ... Read More
Let's face it. A 14 day cruise from Shanghai to Singapore for under $1,000 is a no brainer. Thought the charge ($270) was quite high for WiFi. Shore excursions pricey. Drink packages expensive. Mandatory tips. Shops concentrated on very expensive items. But here's the deal. 14 days to fabulous ports and they are still charging what they probably charged for a cruise like this 10 or 15 years ago. They have to make money somewhere and it certainly wasn't on the price of a ticket. Food was very nice and waiter (Mario) was excellent Friendly crew and Captain. Cabin attendant pleasant. Buffet was probably good but I'm not big on the Hometown Buffet concept (all you can stuff in your mouth). Made some nice friends and was very.lucky who they seated us with for dinner. All in all I would do a cruise like this over again in an instant. Read Less
6 Helpful Votes
Sail Date: January 2019
We have cruised with Royal Caribbean in the past, but decided to try Celebrity this time. We were not disappointed. From start to finish, we were delighted with every aspect. From staff, catering, entertainment ports of call and customer ... Read More
We have cruised with Royal Caribbean in the past, but decided to try Celebrity this time. We were not disappointed. From start to finish, we were delighted with every aspect. From staff, catering, entertainment ports of call and customer service, we finished our experience on a high and can’t wait to book our next one with Celebrity. Having a proper coffee lounge was a huge plus for us which gave us the chance to catch up with fellow travellers in a relaxed atmosphere whilst enjoying proper coffee. Our Cruise Director Steve was just the perfect “host”, making everyone feel speacial at all times. He was visible at all the important times and had such a warm and engaging way with guests. We also thoroughly enjoyed the guest speakers on our trip. Very entertaining and interesting. A real bonus for us. We are now seriously looking to book our next adventure with Celebrity. Read Less
5 Helpful Votes
Sail Date: December 2018
My review will be on the ship/cruise line primarily which was more of a disappointment than I expected despite my previously reading reviews of the cruise line and the ship itself. I've cruised RCL, NCL, Oceania and HAL, and even ... Read More
My review will be on the ship/cruise line primarily which was more of a disappointment than I expected despite my previously reading reviews of the cruise line and the ship itself. I've cruised RCL, NCL, Oceania and HAL, and even done a few river cruises so I have several points of comparison. This ship's weakness comes close to my HAL experience which is why they will be added to my one and done list. Some ships are older, I've been on some older RCL ships but it need not look so run down. When you have nearly 5 sea days in a 14 day cruise the entertainment needs to be on point. To be left with pitchy singers, and staging that resembles that of a High School musical tells me that Celebrity has stopped investing in this ship and so I should not either. The house band tried but blah and the ships standard entertainers for the most part could not hold a note in key for any of their renditions. My last visit was their take on Cirque de Soliel's Zumanity - AWFUL! As was noted here and elsewhere Celebrity is on the push for additional dollars EVERYWHERE! Once I get my email for the survey I will happily unsubscribe so as to ease the burden on my email of their constant offers for this cruise and others. The tours were overpriced and not well thought out as to timing. How are you booking a high tea for 10am ?? Mosque tour on a Friday near the time of prayer in Abu Dhabi? Taking bookings for NYE and then "realizing" that there will be "operational" problems with that day so you rebook all clients to another day -taking no notice that in some cases you're new booking clashes with other tours booked?? Sheesh. First day on I was clarifying that you can't push my 2:45 Tea to the 3rd January since I've already booked the Arabian Desert Dinner which leaves at 3:45. That's something that their system should have caught but I suppose they were hoping not to have to issue refunds, I would honestly think this was Celebrity's first time doing a NYE in Dubai because all up to the day of the cruise there were no indications of a plan for NYE in the city and then suddenly two days in is a special offer of dinner in a hotel near the Khalifa fireworks, with transportation for $450. I do not fault the price but it would have been great to have that as on option as part of the original cruise excursions so that could be planned. Instead friends and I planned another option on our own. We did several tours on our own as the Cruise tour options were horrifically overpriced. The very last penny pinching effort was the night before being advised that you could use the computers in the ilounge to print your boarding passes ... with fees applying. Note, at this point we are in Abu Dhabi port and you still want to charge high internet fees, to get boarding passes??? We downloaded ours and sent them to guest services and asked them to print it. The cabin decor is tired, the linens have seen their day pass, the cutlery is banged up and the lounge chairs need more than power washing. Upside, the crew and even the Captain were great. I must say that I saw the captain, house manager, and several staff members, walking the decks, dining rooms, buffet's etc more often than on any cruise. It was as if they were trying to see for themselves what the environment was on make sure the staff remained on their toes. Cruise director was upbeat, despite having little to work with (my opinion) and aside from the evening show there was very little to do during the day except shop in the overpriced gift ships. I got a pass to the spa and spent time there. BTW, can anyone help them with the holding of deck chairs for hrs on end? I know its a perpetual problem aboard ship but this was one of my pet peeves on this cruise. Dining San Marco = mediocre food and inconsistent cooking capability. Qsine - Specialty restaurant, was pricey but the premise for the concept was cool and the food was fantastic. It's a tough dining room to find on 3 but worth the effort as it was by far the best meal I had on ship. For generally good food I kept going back to the Ocean View Buffet. There were days I thought they misplaced the salt and pepper shaker, and someone clearly doesn't have a good idea of the color of a good fish and chips but otherwise consistently good food and very helpful staff. The best part of this cruise was the stops and if you make plans to do things on your own you can save money and enjoy your time in port. Don't be put off by the Shore Excursion desks frightening comments about using port taxi's or other options for shore excursions, use common sense, know what you want and how much you are willing to pay and enjoy yourself. Read Less
2 Helpful Votes
Sail Date: December 2018
was Looking forward to sailing back on Connie after doing the med on her in May however we were on deck 9 and had a bad overhang. this time we had deck 11 perfect rooms. It was the same matrie d in Blu and Laurence was fantastic being a ... Read More
was Looking forward to sailing back on Connie after doing the med on her in May however we were on deck 9 and had a bad overhang. this time we had deck 11 perfect rooms. It was the same matrie d in Blu and Laurence was fantastic being a vegetarian she remembered us and straight away we got the same table every night and same waiter. Shame the entertainment and shows were the same as back in may very disappointed with this. the supposedly xmas show was an utter joke and when they did have decent acts on it was when we were in port so not many people attended. The E visa for india was a utter nightmare to do, so much information regarding collecting passports, leaving them collecting them getting off th ship etc. Got speaking to people and seemed like we had a paid a lot more than people on board even though we had booked it onboard a year ago. People who had booked last minute had got wifi and drinks packages too. As always blu is why we travel with celebrity the separate dining room is perfect, we hardly ventured into the rush and stuff buffet!! Never saw the captain or hotel director around, as on our cruise in May both were very prominent. Read Less
5 Helpful Votes
Sail Date: December 2018
A long awaited visit to this region after the trials and tribulations of getting the e-visa for India , we were very excited about the cruise The embarkation was very efficient after a long tiring drive from Dubai airport. The cabin ... Read More
A long awaited visit to this region after the trials and tribulations of getting the e-visa for India , we were very excited about the cruise The embarkation was very efficient after a long tiring drive from Dubai airport. The cabin wasn't ready until later but we had the use of the other areas while waiting and had lunch in Ocean view restaurant which was adequate. The ship was not as opulent as others we have sailed on. This was first experience with Celebrity. We were very disappointed with the stateroom which was a 2a balcony on deck 7. The room was very dated old curtains poorly fitted. Valance on bed dirty , room dirty . The bathroom had hairs stuck on shower and floor was stained. The actual balcony looked like it hadn't been cleaned properly for weeks. This had to be re-cleaned by the stateroom attendant, after this it was satisfactory for rest of cruise. The bed was comfortable . Just no wow factor ! The San Marco dining room was good , waiters efficient and food very nice. At busy times had a little wait for a table. The sea days were calm, nice and relaxing. Three Chic evening's gave us the chance to dress up but not compulsory to wear a tuxedos. The Ships excursions just gave us a whistle stop tour but we got to see the places we planned. India was challenging but exciting. The people were so friendly, Mumbai busy lots of traffic as we expected. The last day arrived late afternoon in Abu Dhabi with a trip planned for 4pm to Grand Mosque which was not for the faint hearted, after immigration we proceeded for panoramic tour then onto the highlight of the Mosque. I would NOT recommend this trip as seems that Friday is definitely not the best time to go and don't think ship highlighted the challenges this trip held. It was absolutely manic , pushing crowds and frightening long wait least 1.5 hours in dreadful dangerous crowds before you even get through the Mosque security scanners. Once inside the crowds were in the thousands and detracting from the experience of visiting a beautiful place of worship. There must have had many complaints as the ship actually refunded the costs of the excursion. It was just a shame as it meant the last evening was extremely stressful and rushed with late arrival time to dinner , cases out for 10pm . This left us bit deflated after the very enjoyable last two weeks. Would I do it again YES! Read Less
9 Helpful Votes
Sail Date: December 2018
The missus always wanted to visit India so this cruise itinerary gave us an ideal opportunity to experience India and ‘test the waters’ as such. We’ve sailed on many ships on different lines and only once prior had we sailed with ... Read More
The missus always wanted to visit India so this cruise itinerary gave us an ideal opportunity to experience India and ‘test the waters’ as such. We’ve sailed on many ships on different lines and only once prior had we sailed with Celebrity on the Equinox and we have fond memories of a classy ship with great food. On that, the Constellation didn’t disappoint. The food was really good and the crew were probably some of the best and happiest we’ve seen. Couldn’t fault them or the food in our opinion. The ship is much older than the Equinox and less modern so can’t compete in that regard but it was kept in pretty good shape. We had an Aqua Class balcony cabin that was nice and comfortable and the public areas were all clean and in good order also. As we were Aqua Class, we had access to the Blu restaurant which was really good, quiet and relaxed and we could go whenever we wanted as there weren’t any set dining times for Blu. The menu is supposed to be a little bit healthier with less emphasis on rich sauces but sometimes, you crave a decadent meal and we occasionally opted for choices on the main menu from San Marco next door. The Oceanview Cafe buffet had really nice options and we had breakfast and lunch from here plus the occasional evening meal when we wanted something simpler. Overall, we rated the Oceanview Cafe compared to most buffets on ships. Where the Constellation was let down was in the entertainment provided. The theatre shows were poor, comedian wasn’t overly funny, guest singers were mediocre but more let down by the support of a poor house/backing band. Same with the bands playing around the pool....dull and boring and one had a singer that could clear the pool deck of passengers. The entertainment was the biggest let down really and doesn’t even come close compared to entertainment we’ve had on NCL cruises. I do wonder if the entertainment director is looking at his passenger demographics and concluding, wrongly, that they like music circa 20 years before their time. It was the biggest dispointment for us. As for the itinerary, the India stops were great and kinda what I expected, but not what the missus had in her mind. She watched tv shows with Joanna Lumley visiting tranquil lakes with floating palm fronds and people meditating. What we got was busy and bustling streets and a crazy traffic system that whilst completely chaotic to us with drivers pulling out without looking, driving on the wrong side of the road, stopping randomly, pedestrians wandering about and overtaking when it didn’t seem like a good idea to....somehow just worked. You can get tuk tuks in Cochin and Mangalore quite easily and cheaply to see the local sites and generally just experience typical living in India. We took a taxi to a beach in Goa as the beaches were further away so a long Tuk Tuk ride didn’t seem the best idea. In that, the beach was beautiful and we took a dip in the Arabian Sea. There aren’t any Tuk Tuk’s in Mumbai (Bombay) so again, we took a taxi but this was also cheap and way, way cheaper than the ships tours. Oman was a surprise as we didn’t know what to expect but it was immaculately clean and quiet. We took a taxi for a tour to different places. Abu Dhabi and Dubai were also clean with luxury hotels and big fancy buildings everywhere but to be honest, it didn’t do anything for us. We’re glad we’ve seen it but we wouldn’t rush back. Just seemed really expensive for food and shopping, whilst in amazing malls, is more expensive than the UK so not sure what the attraction is but that’s just our opinion. All in all, we really enjoyed our trip as we pretty much do all our holidays as it’s new experiences. I wouldn’t rush back on the the Connie, or any Millennium class ship to be honest. But I wouldn’t avoid it either. We accept that if we want to travel further afield in the world, we can’t expect it to be on the newest and bestest ships in any cruise fleet. The itinerary and the crew made this a holiday to remember. Read Less
4 Helpful Votes
Sail Date: December 2018
We booked this cruise two weeks before we sailed as it was good value. Drinks package was expensive as were the ships tours. WiFi stupid money that we did not buy. I had read previous reviews but we found the ship to be great - ok needs ... Read More
We booked this cruise two weeks before we sailed as it was good value. Drinks package was expensive as were the ships tours. WiFi stupid money that we did not buy. I had read previous reviews but we found the ship to be great - ok needs a refit but food and stafff were excellent. I was very anxious travelling to India but enjoyed the experience immensely. We met lots of interesting people and chose select dining enabling us to sit beside different people. Thought cruise were quite negative about going on trips on our own as obviously they wanted to sell their tours and lots of passengers did their own thing much cheaper. There were quite a few people in wheelchairs on board and the staff were wonderful with them. Enjoyed the entertainment on the ship including in house singer James Humphreys. He was lead male singer with the show team and was excellent. Loved the big screen outside at stern of the ship. Read Less
3 Helpful Votes
Sail Date: November 2018
The holiday was part of my wife's 80th birthday celebration. Having been several cruises with other companies we wanted to try out the Celebrity Cruise line. Also we had never before been through the Suez Canal. We spent a few ... Read More
The holiday was part of my wife's 80th birthday celebration. Having been several cruises with other companies we wanted to try out the Celebrity Cruise line. Also we had never before been through the Suez Canal. We spent a few days in Rome (a city we are familiar with) before the cruise and then a few days in Dubai (a new experience) at the end. Seen it now - wouldn't go back! The ship was very good (maybe a little bit tired) but the cabin was excellent and the organisation and staff first class. We old folks took part in lots of on-board activities and particularly enjoyed the entertainment - especially the very informative lectures. The upstairs buffet was very good but unfortunately the main dinning room not so. Many people complained about the slow service and on occasions the piped music made conversation impossible. I've never had such a bad crepe suzette. Would we go again with Celebrity ? Well, maybe. While we can perhaps afford it, I'm never comfortable feeling I'm being "ripped off". The excursions were well over priced; $300 up front for gratuities plus 18% on all drinks (come on !!) and $530 for Wi Fi - even the ship's comedian thought it was a joke. Don't get me wrong, I'm not complaining, we had a great holiday - thoroughly enjoyed it. However, our two immediately previous cruises on TUI Discovery and the Allure of the Seas were equally good, if not better value for money. Celebrity Cruises are good - but not as good as they think they are. Read Less
3 Helpful Votes
Sail Date: October 2018
This was our first Celebrity Cruise. We chose this shop both for the size and the itineraries. These were some interesting ports! We arrived from our hotel in Rome with two other couples we met on Cruise Critic. We arrived around 1:45 and ... Read More
This was our first Celebrity Cruise. We chose this shop both for the size and the itineraries. These were some interesting ports! We arrived from our hotel in Rome with two other couples we met on Cruise Critic. We arrived around 1:45 and walked right on to the ship! No lines or waiting due to being past the rush and having the express paperwork filled out. Our cabin was ready and we dropped our carryon and went to have lunch in the Oceanview Cafe. There was a lot of choices and a bit confusing in the layout. We found our friends and enjoyed our first days, The cabin had plenty of storage and we had brought some extra hangers to store our gear. The bathroom was adequate with a pretty good size shower. The balcony furniture was nice and comfortable. There was some signs of age. Particularly the “ headboards” are kind of scruffy and the carpeting worn. But comfortable and adequate. We ate our meals in the MDR and even though we had open seating we ended up making a reservation for th same table most nights and got to know our waiters... Food was mostly very good. Some choices were a little unique for our tastes but generally very good. Staff all over the ship were welcoming and friendly. The cruise director Paul and a Sarah were entertaining without being cloying. Entertainment was mostly very good in the main theater. The ship orchestra was excellent. However, the lounge singers were painfully bad. They tried but were off key and sad. Would have liked a piano bar sing along atmosphere better. We had only booked two excursions through Celebrity, The one in Cassis was very good. The one in Portofino was difficult due to having to travel from LaSpezia when our port was cancelled . The motor coaches were good but then they smooshed us onto a public bus and we had to stand for 15 minutes into Portofino, The crazy ending came when we encountered very bad storms on our way back to Italy. Two ports had to be cancelled, seas were very rough, our mooring snapped and we hit the Costa Magica behind us in port. There was nothing Celebrity could do about the weather but the communication was not good. People were waiting to hear if we could sail again and get to Civitavecchia on time to get flights home. When that became impossible they made a vague announcement about letting people leave this ship at night and be bussed to Rome... we decided to stay on board and hoped to make our flights. Those who left encountered chaos trying to get out... blame on both sides. But again communication was lacking.. there were long lines at guest relations. I felt bad for those folks. Since we had booked our air with Celebrity they said they would take care of us, we arrived very late in port and hung out watching movies, eating and sunning on the deck. They did take us by bus to the Hilton, fed us dinner and rebooked our flights for the next day. Getting your flight was rather chaotic, they could have done a bit better there. They put us on a different flight than our friends. They took us to the airport at 4:00am.it worked out in the end but it wa quite crazy!!! Too bad because we enjoyed the ports, our new friends we met, the food and ost of the experiences we had. I would recommend booking through Celebrity Air , it certainly helped us! Read Less
2 Helpful Votes
Sail Date: October 2018
Will start my review saying that we were a group of 9 friends who started our trip with a two night stay in Rome then we headed to port to begin our Celebrity experience. We all felt the food and service in the bars and dining area was ... Read More
Will start my review saying that we were a group of 9 friends who started our trip with a two night stay in Rome then we headed to port to begin our Celebrity experience. We all felt the food and service in the bars and dining area was very good. Cold beer was a problem for three of our group. Never could find one. Bar service poolside was very slow but all the staff was super friendly. We were concerned about the Constellation due to her age and the fact that she's getting a major reno in two years but not a problem. She's in great shape and we had no reason to be concerned. Entertainment was lacking. Had a band in the RendeVous room every night that was marginal at best. Headphone night and a few comedians were enjoyable. Problem is most of the shows in the Celebrity Theatre were too early for diners who ate after 7 pm. So far so good. Now I'll get to the ugly part of the trip. We travel quite a bit and realize that no one has control over weather conditions. What is under control is how those unexpected issues are handled. We ran into serious problems with weather on the last 3 days of our cruise which caused the company to alter our ports. We were no longer able to go to Portofino due to the lack of a break wall to protect us from the incoming storms. We were docked in La Spezia instead. A nice enough place in good weather but not much else when it's not. Many shops closed being a Sunday. Thought we'd have Monday to shop but due to storms and flooding some of us felt it best to stay put on the boat. I'm shocked they even let people disembark in that weather but didn't seem too concerned. We felt the excursions were going due to financial issues and not safety. They should have warned all wanting to get off of the problems in town. We were expected to leave port for Rome (our final destination) at 3 pm. The weather prevented us from doing this. We had an issue with the winds causing the mooring lines to snap and our boat started shifting into the port on its own. The gangplank then came off while we moved. We then bumped into the Costa ship docked behind us. Felt the captain did a good job with the handling of a scary situation. People who were returning from excursions were kept on their coaches during this weather and, thankfully no one was injured. Obviously we were going nowhere anytime soon. A few hours later we went to Guest Services where we were told no problem we'll get you to Rome in time so we then prepared for dinner which went off without a hitch. No word from anyone in command about our plans to get us to Rome for flights the following morning. We understood the gravity of the situation and assumed they were doing all they good under the crazy circumstances. At 10:45 pm we received a ship wide announcement from the captain stating that between 11 pm and 1 am Celebrity would be proving bus transfers to Rome for all interested. Gather your things and come to Deck 3. We did just what we were told. Once there we were told to put our names on a list with our flight times and to go back to rooms and turn on Channel 6 where our names would appear when it was time to return to Deck 3. Needless to say this didn't happen. We were absolutely in no danger remaining on the ship so we returned to our rooms watching channel 6 for over an hour. When nothing seemed to be happening except people loading onto coaches, which we could see from our balconies, we decided to send a rep down to assess. He was told the logical approach was scrapped because people refused to follow the instruction. We then gathered our things and got in a line the entire length of the ship hauling our bags ourselves. Commented about elderly and handicapped situation for them would be awful. Finally boarded our coach for Rome at 2:40 am for a 5 hour drive. Could have been handled much better if they'd only followed the number system that was already on our bags for our disembarkation the next morning. Bad ending to an otherwise great experience. Read Less
10 Helpful Votes
Sail Date: October 2018
Pre-cruise: As twice before, we had reserved a room with a package at the Hotel San Giorgio in Civitavecchia. In addition to the room, the package included a shuttle service from Funcimo Airport, Rome and to the Hotel, a good three course ... Read More
Pre-cruise: As twice before, we had reserved a room with a package at the Hotel San Giorgio in Civitavecchia. In addition to the room, the package included a shuttle service from Funcimo Airport, Rome and to the Hotel, a good three course dinner at their nice restaurant “Bistro 34”, breakfast next day, and after breakfast – shuttle to the port. Embarkation: Went very smoothly. We have earlier sailed on several cruises in the Mediterranean, but never late fall. Therefore, we were a little anxious about the weather conditions at this time of the year. But more about the weather later in this review. The Ship: It is a few years since we last were on a Celebrity cruise, and then only on S-Class ships. This was the first time we were aboard an M-Class ship. But it turned out that we had nothing “to be worried about”! We found the Constellation to be a nice ship, and we think the ship seems mostly well maintained. Moreover, we really enjoyed the indoor Thalassotherapy Pool. Stateroom info: We had booked a Deluxe Veranda Stateroom on deck seven. It was comfortable. Two special comments: Some of the joins in the tiles on the bathroom were not clean, and some part of the balcony floor was not nice. We were very satisfied with our stateroom attendant. Dining: In connection with our embarkation, we were surprised to be informed that we had not been assigned to a set dining time in the MDR on deck five. We were on the wait list. But after talking to the maître, fortunately it was sorted out after a short while. We were pleased with the quality of the food we selected, and we had always excellent and pleasant service on our table no. 462, from our waiter Mayuresh and ass. waiter Praful, both from India, and from our sommelier, Lorenz from the Philippines. We really looked forward to every dinner with pleasure. We had all our breakfasts at the Oceanview Café, and also lunches, if we got back on time, after being ashore. During “peak hours” it could be a bit difficult to find an unoccupied table. When the weather was nice, we really liked to eat in the outside part of the Oceanview. We were pleased with the food selection. The employees did a good job of clearing tables etc., and the bars service was very good. We found the burgers at the Poolside Grill to be good. The Café al Bacio impressed us with its wide menu of coffee and teas, and with an excellent waiter service. Bars: We were very pleased with the service in all bars, and we think it was extra impressive with a view to the fact that the majority of the passengers also had a Beverage Package. Our favorite hang-out bar/lounge, was the Rendez-Vous, where we always received a friendly bar service, right after we were seated. Entertainment: With the exception of a male group, who performed Four Seasons Songs in the Theater, what we think in an excellent way, we were not particularly impressed. Unfortunately, we think most of the live music in the Rendez-Vous, was too noisy. The Captain’s Club Society: We are Elite Members, but we never attended the Elite Cocktail Hour, so I can't give any comment on that event. The Voyage: This cruise should have visited 8 ports of call - Gibraltar and 7 ports in Italy and France - in addition 2 sea days. But it happened unfortunately not quite as planned. During the first 8 days of the cruise, we had great weather. But especially the last 2 days, we were strucked by really bad weather with high winds and rough seas. And Constellation had to alter 2 ports. Instead of sailing to Portofino and Livorno, we had to sail to La Spezia as a replacement port. We were docked in La Spezia for 2 days, and on the second day it became really dramatic.The ship’s moorings broke, caused by the bad weather with heavy winds, and Constellation hit the cruise ship Costa Magica, which was docked behind us. Fortunately no one was hurt! The incident with Costa Magica happened in the afternoon, but no information was given until in the evening. Later, it was informed that those passengers, who wanted a free coach ride to the Funcimo Airport in Rome later in the evening / night, could register with Guest Relations on deck 3. Along with several hundred other passengers, we stood in line to be registered. We were told, that further information about the coach departures, would be announced later in the evening/night. My wife and I travel a lot, both on cruises and other ways of traveling. We have both experienced and know that unforeseen thinks can occur during a trip. In such cases, we also know that you unfortunately not always can thrust the information given by crew and employees, is correct. Their first priority will often be to try to “calm down the situation”. Personally, we therefore always in the best possible way, “closely try to follow up”, if unfortunate incidents should occur when we are travelling. After a couple of hours, we responded to the lack of information about the bus departures. We therefore took our baggage from our stateroom and found a place to sit down together with many other passengers near Guest Relations on deck 3. After a while we realized that the registration with the Guest Relations earlier in the evening, did not meant anything. You had to queue up. “First come, first served”. We understood later that we probably were some of the last ones who got a coach ride to the Airport. Our coach left the port around 3.00 am, and the ride took about 6 hours. Due to lack of space for suitcases on our coach, the coach was not full. So we had a relatively ok ride on mostly highways to the airport, and we arrived well in advance to our previously booked flight. I understand that it probably would not have been possible for Celebrity in the evening and night to get enough coaches to carry many hundred passengers on a 6 hour coach ride. But I feel really sorry for those of my fellow passengers who waited in vain in their staterooms for many hours for announcements for coach departures, announcements that never came. And therefore did not get the chance to catch a coach to the Funcimo Airport in Rome, and again maybe lost their flights. Overall – with the exception of the last 2 days of the cruise, we are very pleased with this our first cruise with Constellation. A nice ship, with an excellent and friendly crew. Read Less
6 Helpful Votes
Sail Date: October 2018
We are experienced Celebrity cruisers and have sailed with them many times. We chose this itinery because of the ports that were scheduled to be visited by the Constellation. The ship is a Millennium class ship and we have sailed on it ... Read More
We are experienced Celebrity cruisers and have sailed with them many times. We chose this itinery because of the ports that were scheduled to be visited by the Constellation. The ship is a Millennium class ship and we have sailed on it twice before. Embarkation was relatively straightforward in Civitavecchia, and because of the time we arrived at, around lunchtime, we got to our balcony cabin room straight away. We decided to have lunch at pool grill, and this is where the hard sell started with the waiter asking up our dining arrangements for the evening and offering 30% discount on speciality dining for the night. After politely declining the offer he further stated that we could take the offer any night. Talk about persistence. We still said no! This was the start of the hard sell, which even continued at Muster drill that same afternoon with the Excursions Manager talking about trips at a safety drill. This theme continued throughout the cruise with speciality restaurants, drinks packages, spa deals etc. all being pushed by crew members. I know that this part of their jobs, but in recent years on Celebrity we have noticed a bigger ‘push’ on this which is most disconcerting. On saying all of this the staff we encountered were friendly, and the service on the whole was of a good standard. The food in the main dining room was overall good fare, where we had fixed seating dinning and nice table of like-minded regular cruisers. We were well looked after by our table waiter team of Opong and Roman. However I must mention the Ocean view café where the food was a ‘hit or miss ’. Also the layout of the café and food stations does not lend itself to enjoyable eating experience, and hopefully this is something that celebrity will address in the ‘make over’ of the ship in 2020. Entertainment overall was of a good standard with the theatre headliners being of particularly good on the first week with Jayne Curry and December 63(Four seasons tribute act) being the standout acts. We only saw one ship’s production show based on rock songs which was average. We also did our first silent disco (twice) which was a good laugh and a lot of fun. One other observation about the early evening shows that we attended I have never seen the theatre as busy for these shows –so fair dues to Celebrity for getting some good quality headliners! We did not participate in any of the ships official shore excursions as we do not normally do this preferring our own independent travels. Celebrity seem to have put premium prices on these excursions now and additionally transporting guests from ship to shore or town centre. This was particular in evidence when we docked in Toulon. Here the ship berthed in some 10 Kilometres from the town centre in La Sayne sur Mer. Celebrity informed passengers that for 20 Dollars per person there would be return boat shuttles next to where the ship was docked. Celebrity did mention that local public transport was available,’ but may not be reliable or consistent’. However, what they omitted to say was that you could walk 10 Mins to the local public shuttle boat pier and get ferry therefor 2 Euros to Toulon centre. The boat here went every half hour and you could clearly see the stop from the ship. I suggest anyone going to this port check with tourist information right off the ship and they will explain all. I will state cabin comments and port comments below, however the biggest event of this cruise was the weather we encountered on the last 2 days. On the second last day we were scheduled to go to Portofino, but because of the storms that were forecast in North Italy we headed for La Spezia instead. This was a more sheltered port and everyone knew why we were going there. However while docked our moorings broke free and we bumped into a Costa ship behind. The ship dropped anchor and with the assistance of up to 3 tugs the captain managed to stabilize the situation. There have been a few posts about this and video on you tube. Personally I think that this was an unfortunate accident and the Captain and the crew actually worked remarkably hard and saved the situation very quickly. We were due to set sail about mid- afternoon to return to Civitavecchia overnight to end the cruise. However this did not happen as the winds had not subsided enough for us to set sell. Eventually an announcement was made about 10.30pm to say that those who wanted to leave the ship for flights the following morning at Rome airport, then they could leave with luggage now! Celebrity had laid on courtesy buses and trip was going last about 5 Hours. We took this option and departed the ship with many others. Again, there have been many other posts about this and my only comment was the lack of communication on this day in La Spezia and also the lack of organisation going off the ship to buses. I think someone else has posted that the theatre could have been used to keep people together until buses were ready. This would have helped ease the anxiety some people were obviously going through. We travelled on bus overnight through some atrocious weather and I have to praise our bus driver who had to do his best with some distraught travellers looking for comfort breaks. He did accommodate all requests, and got us to the airport with plenty of time for early morning departures. All in all it was a nice cruise, with wonderful weather, on the whole. Pity about end! My impressions about Celebrity now having cruised with then for over 10 years is that I will probably still go again with them, but although they are embracing change ,and maybe looking at getting new younger customers, they should not forget the regular maturing or middle age customers who generally fill these ships. Ports of call – Ajaccio- Nice port to walk around. We had been there before and had taken Hop on /off bus previously. Malaga- We did hop on /off bus which is just outside port. Visited Alcazaba de Malaga historical buildings and walked along sea front. All very easy. Nice place to spend day. You can get train along Costa del Sol very easily from here at train station- about half hour walk from ship or short taxi ride. Cadiz- Most people went to Seville or Jerez . We walked round the perimeter of old town and explored the city centre shops. Take a map, as the streets are narrow and it helps. Gibraltar- Ship docks close to own centre and easy walk to all the shops. We picked up good bargains on spirits and tobacco here. Sete – Nice surprise in this port. Free shuttle to port gate and then walk into town centre in 5 Mins. Lovely canals and walks. We walked up the hill that dominates town Mont-St Clair. It took us about 45 Mins –I hour, but well worth views of the town and surrounding country and coast. A local bus also runs to the top. Check with tourist office (at port gate) for this as well. Toulon- We took local public transport boat to town centre past the French naval centre across bay. The weather restricted our visit here but, walked around lively market in town centre. Suggest anyone visiting here visit other places in region as did not think there was a lot to see or do. La Spezia – Just a quick walk around Marina because of weather. Again jumping off place for assorted trips. Read Less
4 Helpful Votes
Sail Date: October 2018
Chose this primarily because of the time in Israel and Greece. Celebrity have chosen to put an outside movie theatre at the rear of the ship on deck 12 (More of a "terrace than a deck really) which has a negative impact on all the ... Read More
Chose this primarily because of the time in Israel and Greece. Celebrity have chosen to put an outside movie theatre at the rear of the ship on deck 12 (More of a "terrace than a deck really) which has a negative impact on all the rear- facing 11th floor cabins, especially 1140. Israel was not as good as I had hoped - the crowds are really bad - and we went when things were "quiet". By really bad I mean I have never been that close to anyone with my clothes still on before - and hope never to do so again. Really liked Haifa/Acre though. Pompeii (Naples) was the highlight of the trip for me. Many of the shore excursions seemed "rushed" - we only went on Celebrity excursions, and we were being constantly hassled to move without adequate time to look around or soak in the experience. Entertainment was the typical lackluster/tired experience one expects from Celebrity, the only exception being Jayne Curry who has a powerful voice and stage presence. The itinerary was great - so good we may do it again, but next time I would go on private excursions as did a lot of others on our cruise... Read Less
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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