1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Constellation Review
  5. Celebrity Constellation Cruise Reviews
7 Helpful Votes
Sail Date: March 2019
Booked the best of India and Sri Lanka at very short notice and with a great discount in the sale. This is our third Celebrity Cruise. The other two were on the Eclipse to the Baltic and on the Xpedition to Galapagos. This cruise was ... Read More
Booked the best of India and Sri Lanka at very short notice and with a great discount in the sale. This is our third Celebrity Cruise. The other two were on the Eclipse to the Baltic and on the Xpedition to Galapagos. This cruise was not in the same class. The ship is very dated with depressing brown decorations everywhere. I can look past this as it’s overdue a refurb which is planned shortly. What I can’t overlook is the aggressive sales strategy which is invasive throughout the ship. Seems to be a glorified shop on the sea! You are targeted for an upscale at every opportunity. Salesmen even visiting your table while you dine trying to sell various upscale dining events. The food standards have dropped massively even in the Specialty dining where two steaks were inedible. The main cafe area was like a scrum most days with some variable quality. The battered fish was so bad I saw many dishes being returned. Staff attitude was also variable which was a surprise as on previous trips all were exemplary. I made one complaint about a shore excursion which was not as described and it took two days to resolve. The Shore Excursion staff were very defensive although they eventually gave us 20% off the cost of the tour (which was fair). As far as the excursions go they are very expensive and if we went again we would make our own arrangements at every port which may did with positive reviews. To sum up there is much evidence of cost cutting and aggressive revenue generation which for me diminished the vacation experience. Celebrity seems to have lost its sparkle and sadly that will be our last cruise with them. Read Less
Sail Date: March 2019
What a disappointment! This was the first cruise we had been on and it has put us off cruising for life. Although the ship is due for a refit next year, we didn't really notice how tired it was. The cabin was fine, dining was ... Read More
What a disappointment! This was the first cruise we had been on and it has put us off cruising for life. Although the ship is due for a refit next year, we didn't really notice how tired it was. The cabin was fine, dining was great - great variety of food and plenty of it. Dining Room wine waiter refilled the glasses of the male guests - ladies had to ask for a refill? At some tables the bottle was left for the male diner... never at an all female table. It took a minimum of 20 minutes from ordering a drink to actually getting it? Staff on the whole (apart from the Guest Relations???) were friendly and helpful. Entertainment and Activities were dire! The theater hosted third rate entertainers and the activities consisted of throw the bean bag into a hole and ping pong? Evening activities seemed to be staff doing there utmost to sell you every type of watch from Rolex to Citizen, diamonds, designer clothes, jewelry, holidays.... they even had an art gallery with art auctions every day/evening? It must have been a contest to see who could con you out of the most money on your trip. Tours had been arranged in advance from Cruising Excursions and were excellent. India was a bit disappointing but could have spent more time in Muscat and Dubai. Embarkation and disembarkation was surprisingly easy in all ports. Read Less
Sail Date: March 2019
Sorry as an extremely seasoned cruisers this was the first time sailing with Celebrity and we were very disappointed. The ship was definitely no 5* the cabin was shabby the bed covers needed updating it was shabby, the towels and flannels ... Read More
Sorry as an extremely seasoned cruisers this was the first time sailing with Celebrity and we were very disappointed. The ship was definitely no 5* the cabin was shabby the bed covers needed updating it was shabby, the towels and flannels etc needed throwing out, the entertainment was not great and the service mediocre. Having said that our cabin steward and our waiters were satisfactory. Our over all impression of the company was that they have a policy of harassment towards their guests to get as much money out of you as they possibly can. We succumbed to buying a drink package on board but on days at sea there was hardly anywhere that you could get a drink before late afternoon. You basically had to be up on deck at the pool bar or the other option was the specialist coffee area where you could get very limited alcoholic drinks or fancy coffee. On sea days the coffee area was totally overwhelmed it was hopeless trying to find a seat or get a drink. Even until the last day of the cruise the pressure to buy another cruise or buy a dinner in one of the speciality restaurants it made us cringe with embarrassment. We have never experienced such relentless selling on any other cruise line and how they have a 5* status confounds us so we do not intend to back on a Celebrity Cruise again. Read Less
Sail Date: March 2019
we chose the cruise for the itenary and it was a area we wanted to go to but unfortunately we did not enjoy the "MDR" as the menu did not change we spent most of our time in the buffet where there was plenty choice also the ... Read More
we chose the cruise for the itenary and it was a area we wanted to go to but unfortunately we did not enjoy the "MDR" as the menu did not change we spent most of our time in the buffet where there was plenty choice also the entertainment was very poor indeed the main dance/singers only done 4 shows in the 15 day cruise not what we expected at all the house bands well to be honest a pub band would of been better the cruise director (Paul) he does not have a clue how to entertain most of the entertainment he done was game show style or putting round a restaurant and that's meant to be 5 star as for the ship itself we could not fault it very clean indeed the ship staff very friendly but it lacked atmosphere on the pool decks mainly at night the bars were all empty no music or dancing going on and we were not the only passengers to notice this some are celebrity regulars would we go with celebrity again I doubt it unless the rely look at all the areas that need to be looked at Read Less
9 Helpful Votes
Sail Date: November 2018
We went for this cruise for the itinerary. Had not sailed with Celebrity before but reviews were generally good. We were disappointed. Most cruise lines want to extract your cash but Celebrity take this to another level. Definitely not to ... Read More
We went for this cruise for the itinerary. Had not sailed with Celebrity before but reviews were generally good. We were disappointed. Most cruise lines want to extract your cash but Celebrity take this to another level. Definitely not to the standard of Princess or Cunard. Their entertainment programme, especially for five consecutive sea days was very thin. Not everyone wants to lie on a sun bed all day. Their customer service is appalling; once we arrived in Abu Dhabi for a two day stop over diesel tankers directly below our stateroom were refuelling all night, both nights. When we complained we were told it was out of their hands although after much pressure from us they moved us on the second night. Never, ever again. There are much better cruise lines out there that won't cost you as much. Embarkation was a little chaotic but nothing to compare with disembarkation. We were off the ship by 7.15 am and directed to our coach transfer to the airport. We then sat there for 45 minutes while they decided who should be on the coach. Other people we knew on the same flight as us home didn't disembark until 8.15am. Dining in the restaurant offered limited choice and the presentation of menus was poor, with tired,tatty looking menus that looked as if they hadn't been changed for months. Service however was very good. Read Less
6 Helpful Votes
Sail Date: November 2018
Let me start by saying the majority of the staff were great. I found some of the male help in the dining room did not give way to any females, even when they, the female, had the right of way. I found the decor of the ship drab and the ... Read More
Let me start by saying the majority of the staff were great. I found some of the male help in the dining room did not give way to any females, even when they, the female, had the right of way. I found the decor of the ship drab and the floor plan very confusing. The organization of the ship/ships crew I found to be disorganized. Why, for the love of sanity, would a crew member to told to paint the cafe during breakfast and lunch? The fumes were horrible and very unappetizing. Why not do it at night when there would be less people there? The offering of entertainment/activities I found to be very limiting. Why are there always more offerings for activities that are trying to sell you something? More for their pocketbook, I know. The offerings for this cruise was very limited, compared to other cruise lines, in my experience. The food was the most distressing. My DH and I do not tolerate spices and almost every dish we had was unedible because of having too much spice. Even foods not expected to have spice, was spicy. My mouth was on fire the majority of the trip. The mineral bath was fantastic! And it was free! Other cruise lines charge for the use. The activity of Improvisation was the most fun we have had on a cruise line in a long, long time. It was just not long enough. Speaking of service, my DH has a problem with his arms and requires ice packs at night. The crew was most helpful in providing that in the middle of the night. They were great. Would I go again? Probably not on a Celebrity again. Read Less
6 Helpful Votes
Sail Date: August 2018
Saw the cruise advertised in the newspaper and it looked very appealing. The cost was just over £5000 but as my wife and I were about to celebrate "special birthdays" and wedding anniversary we thought we would treat ourselves ... Read More
Saw the cruise advertised in the newspaper and it looked very appealing. The cost was just over £5000 but as my wife and I were about to celebrate "special birthdays" and wedding anniversary we thought we would treat ourselves to a "special Holiday". We even upgraded to concierge class for that little bit of extra luxury and service. None of which did we get. Flew to Venice via the private terminal Stanstead. Very nice. On arrival in Venice the fast boarding we had paid extra for in "concierge" just didn't happen. We queued with everybody else. The ship itself turned out to be very disappointing . Very old and held together for the most part by paint. A lot of the internal furnishings had also seen better days. On Entering our cabin we were greeted with a torn valance around the bed, water marks on all the surfaces left by glasses and a large grease mark on the wardrobe door. All of which were still there when we left the ship 10 days later. The balcony had dirty screens and were covered with paint. Obviously the ships painters didn't use Specsavers as this was quite prominent all over the ship. Dining. On our previous cruises we have always had late dining sitting. On this ship, for reasons unknown to ourselves we were given "Select Dining". That in a nutshell is when you stand and wait outside the dining room until there is room for you to eat. Hurried through so as to make room for the people still waiting outside. Awful Entertainment was very good as was the places we visited on the cruise. Tipping. I always have a problem with this on cruises and on this ship I felt it really was in your face. I don't disagree with tipping in the long run but what these shipping lines seem to recommend is rather disgusting. If all the passengers were to abide to their tipping recommendations, this ship would have made just short of a million dollars. Ridiculous. I paid my own tips to the people that I had had dealings with and it obviously was not enough as they never spoke to me again. Disembarkation went very smoothly and to be frank, I was rather looking forward to getting Summary. I don't think that I shall be cruising for a long long time. Read Less
3 Helpful Votes
Sail Date: August 2018
Chose this trip to take my family, wife, 2 married children and 2 grandchildren on a Med cruise in August The ship is very tired There were too many passengers 2560 compared to the advertised capacity and no extra staff. Consequently ... Read More
Chose this trip to take my family, wife, 2 married children and 2 grandchildren on a Med cruise in August The ship is very tired There were too many passengers 2560 compared to the advertised capacity and no extra staff. Consequently bar service slow, public areas not cleaned to a high enough stand. Open dining arrangements a nightmare and when we had to use a tender service about a 1.25 hour wait!! That said the grandchildren (10 & 14) had a fabulous time so therefore their parents could also enjoy their holiday. I had no expectations so in that respect I was not disappointed Fortunately, on day 2 we bumped into the captain and hotel manager who asked if everything was ok. After explaining the dining experience the hotel manager made a couple of calls and our situation was satisfactorily resolved. Also my daughter used to see him in the gym and he repeatedly asked if things were ok. We received a complimentary meal in one of the specialty restaurants Read Less
4 Helpful Votes
Sail Date: July 2018
This was our third cruise with Celebrity. It was a disappointment at all levels . It was a big step down from our experience from two years ago with Celebrity Equinox. This was a Mediterranean cruise . It was no entertainment on ... Read More
This was our third cruise with Celebrity. It was a disappointment at all levels . It was a big step down from our experience from two years ago with Celebrity Equinox. This was a Mediterranean cruise . It was no entertainment on deck in the evening. It was no fitness or other outdoor activities like the previous Celebrity cruise. It was a lack of service and amenities. It was also a big disappointment in food quality and diversity . Food that we enjoyed at the buffet in the past now we had to go to special restaurants and pay extra. My husband and I had classic beverage packege but to get your cappuccino you had to go to the 5 th floor from 10th floor in order to get it . It was no cappuccino machine at any outdoor bars and any other indoor bars except the 5 th floor. People who catered to us were great but not to many of them ... Many times I had to clean my table and waiters were no where to be found. Overall it was not a good experience Read Less
8 Helpful Votes
Sail Date: July 2018
This was our thirteenth cruise and our first on Celebrity. We were expecting a step up from our other cruises which have been on Carnival, Royal Caribbean and Princess, but we were sadly and utterly disappointed! I am not sure what the ... Read More
This was our thirteenth cruise and our first on Celebrity. We were expecting a step up from our other cruises which have been on Carnival, Royal Caribbean and Princess, but we were sadly and utterly disappointed! I am not sure what the problem was but it seemed that every crew member, apart from our room steward, did not want to be there. They were uncaring, disinterested and, quite frankly, just going thought the motions. Not once were we referred to by name or made to feel welcome. On other cruise lines when you have visited, say, a bar for a couple of days, the staff know your name and your favourite drink...not on this ship. We thought the food in the main restaurant was very average, as was our experience at the Tuscan Grille Italian restaurant on the first night.One highlight was our meal in QSine, which, to their credit, was probably the best meal we had ever eaten at sea. The service there was good too. The nightly shows were also disappointing with all but two being the on board crew performing various songs and dancing. They too, sadly, were below par. Very disappointing and we will not be rushing back to Celebrity when others make much more of an effort! Read Less
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

Find a Celebrity Constellation Cruise

Email me when prices drop