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Sail Date: March 2019
We did this cruise because it included a land tour of the The Golden Triangle, which was fabulous. We have been on four celebrity cruises, so we felt confident in booking this one. Firstly the pros : Overall the staff were very ... Read More
We did this cruise because it included a land tour of the The Golden Triangle, which was fabulous. We have been on four celebrity cruises, so we felt confident in booking this one. Firstly the pros : Overall the staff were very friendly The ship was clean and tidy The entertainment was very good some nights When in port going ashore was run quite smoothly The pool area was kept clean and tidy Announcements were kept to a minimum Cons: The library was a disgrace, it is so minimal, nothing to read. Lack of meaningful activities, we are completely over trivia, bingo. Putting competitions ect. Several people complained to us that they were bored, it was time to go home they said. The upselling is tedious and cheapens the brand I ordered drinks at the pool bar, they were so awful I never repeated thay again. Drinks at the reflection bar were quite acceptable. We always look forward to the last night to enjoy the lobster tail. When it was served to us we were appalled, the majority of the shell contained some sort of filling which was inedible, no lobster flesh. We sent our meal back uneaten, shame on Celebrity, if you are cost cutting don't put lobster on the menu ! I think Celebrity have forgotten who their core market are, after many cruises I can see a large section is made up of baby boomers and older who would enjoy a lot more activities of enrichment than they are being offered. At certain times of the day tea, coffee and water were only available at the end of the Ocean view Cafe on level ten. Read Less
2 Helpful Votes
Sail Date: March 2019
We have have been traveling a fair bit for the past few decades. India and Sri Lanka have always been part of our to-go list but only wanted to do it on a cruise because we did not want to stay locally. Imagine our delight when we found ... Read More
We have have been traveling a fair bit for the past few decades. India and Sri Lanka have always been part of our to-go list but only wanted to do it on a cruise because we did not want to stay locally. Imagine our delight when we found this route. We have been to the other places included - Abu Dhabi, Dubai and Oman but we still joined a couple of the tours to revisit these wonderful places. Celebrity Constellation is a very tidy ship. The staff on board including our cabin steward made sure it was kept immaculate. Not once did I see plates or rubbish stacked anywhere. The ship is old but you will be surprised that we never saw any rust or dilapidated flooring, walls etc. Furniture - in the public and dining places were all in very good condition. The biggest downfall of this cruise were the shore excursions. The choices they gave were basically not interesting - just driving around the cities, having a few stops for pictures and a bit of shopping in the local filthy markets. The descriptions of the tours are not well prepared and often misleading. India is a place where people in their 50s visit. They let you walk and walk in the afternoon but they dont say that in the description of the tours. I was in two tours where guests complained to the guide why we have been walking for over 2 hours and worse, walking around in circles in those crowded streets. My husband and I thought it was just us having a whinge privately until we actually heard a couple of the other guests call the attention of the guides. Also, the places they chose to offer more often than not had no historical significance or mildly put, just useless and not interesting for the ordinary traveler. I have heard of other stories where they sent them to filthy plantation sites that did not even have any water. My husband and I think those who prepared and selected the tours on offer did not take their job seriously. I think they just came up with the list without even visiting or trying out these tours themselves. The experience we had with these tours have forced us to re-evaluate our future bookings with Celebrity. We compared the shore excursions being offered by other cruiseliners from the same port. Unfortunately, we found out that Celebrity does offer the poorest type of shore excursions for the other ports of our future cruises. People go on a cruise to see things and not just stay in the cabins. Hence, shore excursions are important. Another thing, we did not like in Celebrity Constellation is the limited number of places to dine. It was a 15 day cruise. Obviously, you cannot expect us to dine at the Blu ( for Aqua Class passengers) the whole time. They only had the main dining room ( San Marco), the Oceanview Buffet and the 3 specialty restaurants, the Tuscan Grill ( never changed its menu) , QSine ( food is truly horrible here) and the SUshi place. I have been used to ships with having at least 8 restaurants on offer. It is not the ship's fault but I think it is worth mentioning in order to avoid disappointment. The Oceanview buffet is were 90% of the passengers have their lunch. Choices are abundant but they seem to taste the same and are often cold. There were days when the food was actually great. The Entertainment is another disappointment. We thought the performers were auditioning for a job when the ship docked. The Cabin was okay except for the fact that the ship only had 5 movies on offer and was played on rotation. Hence by Day 6 you will have the video on Day 1 on offer again. You can opt to rent a movie. With Princess and Norwegian, if you are in this cabin class ( which is one step lower than the suites) you get a wide selection of movies. You can forget the TV unless you can stand 16 days of Fox News. In summary, you need to really do your research when joining a cruise of this type. It was not the worst cruise we ever were on BUT it could have been heaps better if our host pointed us to the right direction in order to see the better side of what India has to offer. The service we received from everyone from the cabin attendant, the restaurants, room service, stores, guest service, etc is one of the best we have experienced in a cruise liner. Read Less
6 Helpful Votes
Sail Date: March 2019
We chose this cruise for the itinerary. We stayed in Abudhabi for 3 nights in a hotel prior to boarding the ship. Boarding was chaos because Celebrity had given strict instruction that we needed to take 4 copies of our visas and 2 copies ... Read More
We chose this cruise for the itinerary. We stayed in Abudhabi for 3 nights in a hotel prior to boarding the ship. Boarding was chaos because Celebrity had given strict instruction that we needed to take 4 copies of our visas and 2 copies of our passport information. On arrival we were instructed to give a copy of our passport information to embarcation team and not our passport. The embarcation team promptly demanded our passports as they make their own copies and told us they did not require ours. We then proceeded to the check in desk where we were asked for our celebrity express pass. We informed them that we were not able to check in on their web site. We were then told don't worry most people have not been able to access our website so we stated from scratch. We finally boarded the ship and go to guest relations to give them the 4 copies of the India visas which were required. We were subsequently told that they only needed 1. The question that should be asked of Celebrity with over 2000 paasengers making all these photocopies half a rain forest would have been destroyed by making these unnecessary copies. The staff as always are brillant and special thanks to Surya Sunset bar and Chris The Sky lounge deck 11. PLEASE NOTE Celebrity double charge both myself and my husband's cards for almost $400 which meant we had to claim the money back via our banks. A lot of hassle to deal with when you get home!. Disembarkation was an absolute nightmare. We needed to leave the ship.at 4am we were told we couldn't as first disembarkation was at 6am. We were also told they would not have our passports back from Abu Dhabi immigation. We were given a letter and told to attend Alpha room at 2:15 on the 17 March as this was for guests leaving late 17. Upon arrival we were told this was only for guests leaving on the 17 and not for early leavers on the 18 and to go back to Guest relations. Guest relations final seem to understand we needed to leave the ship at 4am and we were to collect our passports after 9pm. On attending Guest relation at 9pm we were told they were not available until 3am. They finally registered our early morning call after 4 attempts. We were then informed that no porterage would be available at 4am so we had to drag our luggage off ourselves. The final slap in the face was when reaching the gangway we were told were not on list for disembarkation and they needed to call reception. After contacting Guest relation asking for clearance to allows to leave. The security confiscated our sea card passes and said because they had no facility the would check us out at 6am We felt the excursions were a con and expensive. We have sailed with several different cruise lines and we both came to the same decision that we would NEVER cruise with Celebrity again. Read Less
15 Helpful Votes
Sail Date: March 2019
This cruise was on a great promotional offer just over a year ago and the itinerary looked really interesting so we booked. The ship is dated and desperate for a refit which is happening soon we are told - it's really needed. The ... Read More
This cruise was on a great promotional offer just over a year ago and the itinerary looked really interesting so we booked. The ship is dated and desperate for a refit which is happening soon we are told - it's really needed. The layout of the Oceanview Cafe is pretty awful but dictated by the ship structure; having to do a large lap of the track to see what's on offer is a bit of a pain - hopefully the refit will improve this. The ship lacks a bit of atmosphere at times, the piped music is mainly aimed at the elderly audience and could do with being more lively. How about playing some Bollywood when at the Indian ports during breakfast? The places we visited (Abu Dhabi, Dubai, Cochin, New Mangalore, Goa and Mumbai) were all excellent and interesting. Celebrity are relentless in their pursuit of additional sales and crossed the line in my opinion; during the cruise they presented information about ports of call. Part of these made strong suggestions that India was somewhat unsafe and that robbery or being conned was likely; speakers told 'personal stories' of 'anecdotal' accounts in an attempt to scaremonger passengers into booking with Celebrity excursions. For this reason we did not book with Celebrity excursions at all. We used private local tour operators, online booking with great communication and the quality was excellent. They charge less than Celebrity and you see much more with a personal level of service, I really recommend this to enhance your visits to India. We used Magic Tours and Dream Tours Mumbai, both met us at the ship or port gate - really easy, car with driver and an English speaking tour guide. Costs varied from $50 to $115 per person for a group of three depending on what was included; all were private and exclusive to to our group and included private chef cooking on a houseboat trip to a really in depth and intimate tour of Mumbai (Dream Tours Mumbai - check TripAdvisor for review). Entertainment was hit and miss but there is a lot of live music which is excellent and needs to be maintained please. There were 4 or 5 productions by the onboard team and one or two were very missable and low quality, otherwise acceptable - previous cruises have been better. Food is good overall and service was mostly good though the sommeliers were not very prompt or attentive on this ship. We went Concierge Class on deck 8 - this added some nice benefits including a bottle of bubbly, helipad visit and galley tour. We would go on this tour again, mainly for the ports of call and the people we met on shore. All really kind, helpful and happy. Read Less
3 Helpful Votes
Sail Date: February 2019
We have done many celebrity cruises and this itinerary was a good one for us. Yes the ship is a bit tired but that did not distract from our enjoyment at all. Cabin was A2 Aquaclass which was fine but we suffered from overhead ... Read More
We have done many celebrity cruises and this itinerary was a good one for us. Yes the ship is a bit tired but that did not distract from our enjoyment at all. Cabin was A2 Aquaclass which was fine but we suffered from overhead noise at all times of the day and early mornings, but being under the pool deck what does one expect! Our cabin attendant Robert was fabulous. Dining in Blu was good, not very good as we’ve found before. Lobster was delicious on lobster night and our filet Mignon was great, but other meals were just ok. Desserts a huge let down. Night time entertainment was some of the best we ha d seen on Celebrity for years. There were only two nights ( Elton Jack and the first singer and dancers show)that were terrible, the rest were brilliant. Disappointed that the late night show supposedly on our final night was cancelled at the last minute. This upset our whole plan for the final night as we thought we’d go to the early Beatles show, after an early dinner, then have time to put our bags out then see the late show Allearia at 10 pm. Should have known this plan would fail as never ever seen a late show put on on our last night , EVER! Activities during the day on Celebrity are pitiful! Trivia, bingo, art auctions, sales, sales, sales, dance classes round the pool for 15-20 minutes, Officers versus passenger bag drops, golf putting, volley ball all done by the pool with blasting music, HATE IT!, and another reason to change ship preferences. Thank goodness for the solarium, where quiet reined! The selection of artists for onboard music was excellent, loved the Acoustic Duo especially but they had a range of music to suit all tastes including classical, fantastic. Captains Club host Chris was wonderful and our drink waiters in Reflections Lounge,during CC drinks 5-7, Amik and Valentine were wonderful as was Kadek at cocktail making. Service we thought was excellent throughout the ship. Did all shore excursions ourselves but got feedback from several Celebrity excursions from others, some very good, some dreadful. All ports were fabulous. We did a cooking class in Patong, Thailand with Pums cooking school and restaurant which was fabulous. Colombo Sri Lanka took a Tuk Tuk tour with Tuk Tuk Safaris, again a wonderful way to see Colombo. Then had lunch at the Gallery Cafe, Geoffrey Bawa’s restaurant in a beautiful garden setting which was delicious and cheap. India we had three private tours booked with our Cruise Critic group, in Cochin, Goa and Mumbai. We were booked with Lijo at Muziris Tours. All were fabulous and we got fabulous guides in Goa, Edgar and in Mumbai Infan. Both guides brought our tours with them to life. Muscat we had a private car tour with 2 others from CC for 4 hours. Brilliant and saw all the things we wanted to see. Khalifa was our guide and was very good. The Grand Mosque was fantastic. Dubai we didn’t get off except to go through immigration. This made getting off in Abu Dhabi a breeze. The best- the wonderful hard working staff entertainment at night and music on board Our cabin attendant Our CC waiters Lobster and filet in Blu The bad Lack of any newspapers now for anyone, told to watch BBC and CNN!!! Really- how much Australian, New Zealand Canadian, French, German news does Celebrity think we get from these stations!!! All to save paper, yet we can get three invitations the same night from Art Auctiions about their sales! There were more Brits and Aussies on this cruise than US passengers but that didn’t mean any newspapers! Overall, we had a fabulous cruise due to the itinerary and the people we met, but we find the loud music in all venues the sell, sell, sell just spoiling our overall enjoyment of Celebrity now and we will be looking at other lines that meet our needs better. Read Less
2 Helpful Votes
Sail Date: February 2019
Went on a far east cruise on the Celebrity Constellation. Firstly, our taxi didn't turn up to take us to the hotel for our overnight stay. When asking anyone from Celebrity Cruises they couldn't help us as they couldn't ... Read More
Went on a far east cruise on the Celebrity Constellation. Firstly, our taxi didn't turn up to take us to the hotel for our overnight stay. When asking anyone from Celebrity Cruises they couldn't help us as they couldn't speak English. (we werent the only ones this happened to) While waiting to check in and board ship in Shanghai, we was shunted from place to place with no where warm to sit. (it was very cold) The staff was amazing so no issues there what so ever !!! But the price on board ship was so extortionate. The WIFI and Excursions was so overpriced. If we hadn't got a drinks package in place, I have no idea what we would have done. The ship docked in cargo type docks in the middle of nowhere. So, if you didn't have an excursion booked then you had nowhere to go. We ended up taking two trips just to get of ship. $49 just take us to Danang for a 4-hr trip which got cut to 3hrs which was not good enough for the amount they were charging. We complained and got a 30% refund. The second one was Singapore night at a glance, which most of it was done on foot and cost a grand total of $99 each for 3.5 hrs long trip. They only had American dollars on boardship. They should have had the relevant monies needed for each port docked at. The food on board was mainly rice type dishes and stir fry, very little of anything English. And you need very long arms to get the things from the back in the buffet. Ridiculous to have to pay to go in speciality restaurants. ( Just my opinion) To top it off we had to wait in airport for our flight home for over 12hrs because of turn around. All in all, very disappointing as this was for our 30th wedding Anniversary and my Husbands 60th Birthday. we saved long and hard for it. A big let down !! Read Less
4 Helpful Votes
Sail Date: February 2019
Chose cruise because of itinerary and previous pleasant experience with Celebrity. On a positive note - nice cabin, excellent steward and friendly, helpful crew with the exception of shore excursion staff. However from the moment of ... Read More
Chose cruise because of itinerary and previous pleasant experience with Celebrity. On a positive note - nice cabin, excellent steward and friendly, helpful crew with the exception of shore excursion staff. However from the moment of boarding, incessant pressure to upgrade. Pestered to take out drinks package. If you have drinks package, pressure to upgrade to premium package. Constant pressure to upgrade dining package. Smoothie for breakfast? - $10 please! Mundane activities in daily programme - cycling in gym **Fee applies. Yoga class**Fee applies etc.etc Outrageous prices of drinks, internet and shore excursions. Shore excursion staff snotty and so far up their own backsides. Unhelpful to the point of being obstructive if not taking their tour. Little or no provision for independent travellers wanting to do their own thing ashore - scant interest/help/direction/maps on ports of call. Several so called city dockings in Vietnam and Thailand actually up to 3 hours travel from city with docking at an obscure cargo terminal with minimal onshore facilities - presumably Celebrity saving on docking fees and increasing pressure to use their shore excursions. Food choice repetitive. Meat and fish invariably overcooked and dry. Culinary highlights poached eggs, water melon and ice cream! Overall ship's appearance OK but a little tatty in some areas with tired/worn upholstery Comfortable recliners on sun decks. My second, and last, cruise with Celebrity Read Less
4 Helpful Votes
Sail Date: February 2019
40th wedding anniversary thought it would be a wonderful treat but it was very disappointing ship old, cabin tired in need of refurbishment. Fresh linen everyday but the towels small and grey, bathrobes I’ve seen better in a charity ... Read More
40th wedding anniversary thought it would be a wonderful treat but it was very disappointing ship old, cabin tired in need of refurbishment. Fresh linen everyday but the towels small and grey, bathrobes I’ve seen better in a charity shop. Dinner room San Marco service slow, food good Buffet, chairs were often sunken and need replacing, staff fun, food excellent. Public areas all good position sun beds taken before 9 in the morning, Outdoor cinema show films but it took on average 3 trys to get a seat, people lying sleeping oblivious to people wanting to watch a movie. Ports of calls hours from the alleged ports of call for example 2 1/2 hours from Bangkok. If you didn’t buy ab excursion then there was little or no information as to get anywhere. No maps given customer relation and shore excursions desk staff were unhelpful and abrupt Poor customer care in fact a total shake down Read Less
8 Helpful Votes
Sail Date: February 2019
Chose tour because never had been to Southeast Asia. Lots of cities. Unfortunately, not much time in each city because of transportation time from ports to cities. Not the cruise's fault. As most people who have cruised know, ... Read More
Chose tour because never had been to Southeast Asia. Lots of cities. Unfortunately, not much time in each city because of transportation time from ports to cities. Not the cruise's fault. As most people who have cruised know, there's less quality and quantity with every passing year. Maybe because much less money coming from casino, bingo, and jewelry sales. There were very few people doing these on cruise. Had a cabin with a porthole. Porthole was so dirty on outside, we could hardly see out of it. Enrichment speakers, psychologist and speaker on Buddhism very good This ship is very old. Upholstery in buffet and cabin dirty and stained. Thought buffet might include dishes related to countries we were in. No such luck. Indian an Mexican stations every night. Several days with no bananas in buffet. No whole grain breads. Coffee and drink stations occasionally empty. Food in main dining room average. One night had a piece of fish so small, I ate it in 3 bites. Guest relations very helpful with issues. Cast shows with Celebrity entertainers were inappropriate for demographic of older cruisers. Took independent excursions. Celebrity's much too expensive. Heard people complaining about quality of Celebrity excursions. Read Less
6 Helpful Votes
Sail Date: February 2019
We chose this cruise as part of a land/cruise package starting in Beijing. Embarkation at Shanghai was the longest we have ever experienced lasting over two hours. Passengers were being put through the priority lines regardless of Captains ... Read More
We chose this cruise as part of a land/cruise package starting in Beijing. Embarkation at Shanghai was the longest we have ever experienced lasting over two hours. Passengers were being put through the priority lines regardless of Captains Club status. Once on board we found that the items we preordered for embarkation had not been delivered. It was a disappointing start to the cruise but things did get better. The food in the Main Dining room was good albeit the menu was somewhat limited. By far the best food was found in Qsine and Sushi on 5. The lunch menu in the Ocean View buffet was very good with lots of specials going on such as lobster rolls. Unfortunately the evening menu was bland and repetitive. Our concierge class cabin was good and clean. However there was a metal bar above the bed that was irritating. I believe it once held cushions as a sort it head board. Our cabin attendant was average and on several occasions did the evenin turn down at 4:30 in the afternoon. Each time he removed our canapés before we had the chance to eat them! Apart from two shows the entertainment was average. As usual the production shows are over amplified and in many cases mimed us the “click” system. The Rock City show was an example where the cast yelled the rock songs at us rather than singing them. Less is more. On the plus side two shows were very good. The fairy tale show wad fun and the cast actually looked like they were enjoying themselves. The best show of all featured two Ariel artistes and acrobats/dancers. We like to attend the quizzes but the two activitiy hosts were extremely irritating. Shore trips were good but as this was Chinese New Year the locations were very crowded and we encountered a lot a jostling and pushing. Hing Kong in particular was extremely busy which ruled out a visit to the Peak. In addition many museums/places of interest were closed. Moral of story - avoid Asia at time of the lunar New Year. Disembarkation at Singapore’s was relatively quick. Read Less
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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