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Sail Date: February 2015
This was our fourth Celebrity Cruise and second time on this ship and this itinerary. Overall, Celebrity continues to be a good line with above average service and nice ships. Their service was a little off this trip, and the bar service ... Read More
This was our fourth Celebrity Cruise and second time on this ship and this itinerary. Overall, Celebrity continues to be a good line with above average service and nice ships. Their service was a little off this trip, and the bar service was very slow and at times disappointing. We wondered if the bartenders had lost interest since almost everyone onboard has a drink package under Celebrity's 123, so perhaps the bartenders were making less tips. All others on board were very helpful and our room steward was wonderful. One of the main exterior doors next to our stateroom was not adjusted properly and shook the room when closed. Maintenance addressed this within a few hours. Captain Tasos is the friendliest captain we have ever met on a ship. He truly sets the stage for his officers. Strongly encourage attending his presentation entitled building a solstice class ship which details the design and building of their solstice ships in Germany. Captain Tasos was selected to be safety officer for the project and he details the design, build and launch and tells lots of stories during the 90 minute presentation. One other point worth noting is his and his crews seamanship. This may sound odd, but he makes a point of not using the bow thruster unless the winds require it. His theory is the ship is plenty maneuverable with their pod drives and that the thrusters disturb the guests because of vibrations. It wasn't until we heard him say this that we realized we were never disturbed from engine vibrations docking in any ports. Those things don't normally bother me, but it was a nice way to sum up his approach to guest comfort coming first. Read Less
Sail Date: February 2015
We were pretty dedicated Hal passengers until our last Hal cruise to the Panama canal when we had lots of mechanical problems with our room on Zuiderdam . So we decided to try Celebrity . Parked in the garage in Ft Lauderdale and took the ... Read More
We were pretty dedicated Hal passengers until our last Hal cruise to the Panama canal when we had lots of mechanical problems with our room on Zuiderdam . So we decided to try Celebrity . Parked in the garage in Ft Lauderdale and took the elevator down to boarding level , pretty easy , since we had already dropped our two big suitcases off at the curb right next to the terminal. The room ( 7159 ) wasn't ready til about 1pm but at noon we were able to "sneak" in there and leave our carryons so we could go to the Lido for lunch . The lunch buffet was pretty good , but not as varied as Hal . Room service breakfast was always on time ( we always order coffee and a little something else ) and I like their idea of calling us on the phone to tell us it was on the way . After that each morning we went to the Lido for eggs and omelettes , which were very good . The room service breakfast selections ( for free) were very limited unlike Hal where you can order anything in the room for breakfast . I really missed their steamed prunes . Dinner each night in the dining room was very nice , service was excellent . The food was good , but not great , about the same as Hal . Our head waiter Domingos did a great job and we were at table 801 most of the time with a great view of the ships wake . Burgers near the pool was a disappointment , not made fresh but pulled from a reheat pan . Hal was sooo much better on that . Entertainment , particularly the ship's singers dancers and acrobats were far superior to Hal . Everything in our room and on the ship functioned well . I read a lot of reviews here about the ship being worn out . It is not . It is in great shape and very clean . The captain was the funniest comedienne on the ship , we would have liked to see more comedy acts . Cozumel was underwhelming , we just went to the beach for the day ( Paradise beach ) it was OK but nothing great and you really couldn't go in the rocky bottom water . Key West was great as always , we have been there a number of times and always learn something new . This time we toured Truman's little whitehouse . Very interesting . Would we do Celebrity again ? Yes . But we found it to be kind of plain vanilla , good but nothing in the "wow " factor . Our balcony room was the smallest balcony room we have ever had . It was however very functional . Our cabin steward was a ghost and no where near as friendly as on Hal . Read Less
Sail Date: February 2015
Our first time on Celebrity and I'm concerned about inconsistency. My impression is Celebrity is suppose to be a a higher end cruise line and my first experience over all was good. - Let me start with embarkation, we parked at the ... Read More
Our first time on Celebrity and I'm concerned about inconsistency. My impression is Celebrity is suppose to be a a higher end cruise line and my first experience over all was good. - Let me start with embarkation, we parked at the pier in the open air lot about 1pm and it filled fast however there is a parking garage near by but I don't know how convenient it is. Friends traveling with us had to park far out in the same lot, as all the handicap spots were gone. They also had a terrible time finding someone to help them curb side (Port Everglades). Security was fine, the line moved reasonable and some how we lucked out for our deck line was short and we were on the ship quickly. The clogging in the main atrium was bad, so, know where your room is and go in that direction down the halls at either end of the atrium to another set of elevators after entering the ship. We carried on our 2 bags which worked out really well; didn't have to wait for them to be delivered. - The Martini bar was the loudest and liveliest. We thought the Reflections bar at the top of the ship was under used for such a nice venue. It's a great spot on port days to have quiet time and look out over things. Rendezvous was where we ended up most of the time as we followed some good bands; dancing was fun and you could still find a quaint spot to visit and still hear the music. The casino was clean and no smoke smell. Usually when we pass through on other ships, it's just terrible. The theater was nice and comfortable with small tables for drinks. Entertainment was awesome! There was really only one show we could have missed but it was still good. The ship is nice over all. The Captain (Tasos) was fantastic. I've never been on a ship that had a captain that was so active with the crew and passengers. He took part in games, shows, etc. and was funny. As was his Cruise Director. - The inconsistency comes with a lot of small things, things that other cruise lines (Disney, Princess & RCCL) are doing and frankly I would expect Celebrity to do. We went to Ocean Liners for dinner (a $50 pp up charge). We stood at the podium for almost 10 minutes before anyone came. We asked if they were busy and they said "yes, very"; the restaurant was only 3/4 full. At our table we waited another 10 minutes before anyone came around for drinks and when they did, they seemed put out because we asked to put the lid back on our fizzy water so not to go flat. Napkins, a good restaurant will see what color you are wearing and give you either a black or white napkin so not to leave any fibers on your clothes. We had to ask for more bread. My surf and turf was delivered wrong; I had to take the steak from another person's plate myself to switch for the correct one and the lobster was over cooked. We had better service in the main dining room. In a lot of the bars it was hard to get drinks or even seconds. We are going to give Celebrity another try on this ship again for a trans Atlantic 2 week cruise in April; I'll come back with another review. Read Less
Sail Date: February 2015
The Constellation is not the Reflection nor the Solstice, etc.. Once that revelation occurred to me :-) I put things into perspective and had a very enjoyable cruise. There was a somewhat older crowd (70s and over, and not the friendliest) ... Read More
The Constellation is not the Reflection nor the Solstice, etc.. Once that revelation occurred to me :-) I put things into perspective and had a very enjoyable cruise. There was a somewhat older crowd (70s and over, and not the friendliest) and of course others of younger age groups. The crew seemed a bit weary and not the friendliest. On the positive side, Our stateroom attendant was excellent as was the cabin. The ship is approx 12 years old and kept up well. Entertainment was good, CD Alejandro is high energy and very talented. The quality of the food was just fine. We ate in Blu and the Casual Oceanview Grill and had a burger at the pool for one lunch. In my opinion, this is a very nice short getaway. Read Less
Sail Date: February 2015
This was our 6th cruise on Celebrity cruise line and absolutely unbeatably the worst one. The ship is old, worn out, smelly, and feels unclean; there is no wow factor at all – very drab. Embarkation was chaotic, mostly due to no ... Read More
This was our 6th cruise on Celebrity cruise line and absolutely unbeatably the worst one. The ship is old, worn out, smelly, and feels unclean; there is no wow factor at all – very drab. Embarkation was chaotic, mostly due to no direction from the staff and pushy passengers. We went on the same itinerary on the Millennium 2 years ago and it felt like night and day compared to this cruise. I cannot believe that in 2 years Celebrity dropped so low. We took a Celebrity cruise 3 month ago on Silhouette and it was a nice cruise, we noticed many budget cuts and corners cuts even on that cruise; however it cannot be compared to this cruise. It’s a shame that Celebrity fell so low that I cannot even compare it to Carnival – there was no service, no entertainment, no care and no variety on a 5 days cruise. In 5 days NO ONE paid us any attention - not the room steward, not the server, not the wait staff at the buffet, not the entertainment staff - in 5 days on the ship NOT ONE PERSON offered or provided any service or enjoyable experience or did anything worth recognition. Even guest relations manager was not interested in remediating the situation. The cabin was worn out, rusted out, poorly decorated and very small. There were stains everywhere. The pool towels brought to our room the second day were dirty, the bed shits were dirty, the carpets were dirty, the balcony looked like it was not cleaned in ages. My husband developed a severe allergy while on the ship, he is allergic to dust. The room steward spends 3 minutes in the room and leaves dust, dirt, stains untouched. It took 3 days to get ice from the room steward. The first day we asked and got no ice, the second day we asked and got ice in the middle of the day, by the time we got to cabin later in the day it was melted and was never changed, so the 3rd day after asking both room steward and assistant to have fresh ice in the room we finally got it. One day the room service menu disappeared from the tv screen and since room steward did not provide paper order forms for breakfast, we were not able to order morning coffee. The interactive function was fixed the next day, we ordered juice to be delivered for 8 am the next day and got a knock at the door an hour later at 12:30 am after midnight and juice delivery. The main dining room waiter was so busy that it was impossible to stop him and ask for a different dish or just to get a recommendation on the selection. The food presentation was not imaginative, quality was not good and choices were limited. The first cruise day was a nice warm day in Key West and I was planning to spend it on the balcony reading; however window washers decided to wash the windows and floors of the food court 3 decks up and spent 3 hours watering all balconies below. They saw people on the balconies trying to relax and enjoy some sun, but they did not care one bit and kept on watering us over the head with dirty salty water. The worst part of the ship was the buffet dining room with very poor, tasteless and limited choices, terrible working hours and no service whatsoever. In 5 days not once coffee or water was offered by wait staff in the buffet area, nor tables cleaned or dirty dishes removed from the table. The buffet operation hours on board of this ship are ridiculous. If you don’t eat before 10 am, there is no hot or fresh food available between 10 am and 12 pm. If you missed lunch, there is no hot food available between 2 pm and 5:30 pm. Two years ago on the same itinerary, for the day at sea, a very beautiful brunch was served in the main dining room, and there was a midnight sweets buffet on the pool deck. On this cruise if you miss your small window of food service, you either have to wait for the next meal or wait for an hour for order from a very limited selection of a room service menu. The last day at sea, knowing the situation with meals on this ship, we went to Ocean café at 1:30 which is about 1.5 hr earlier than our normal lunch time, but we missed lunch on 2 previous days and were determined to have some fresh food in the afternoon. I went to the salad line with a plate at 1:30 pm and waiter/server closed the shutter over the food in front of my face. I asked him what was going on and why is he closing the salad bar so early, he said that they close one side at 1:30 and the same selection is on the other side and I should go there. I went there and there was 1 salad with tofu available and 4 empty salad dishes. I went straight to the guest relations office and explained the situation. I also tried to state how much I was disappointed with the whole cruise, with hours of operation, with limited options, with total lack of service; she interrupted me and said that she cannot remediate what's done but that she will report the incident to the manager of the dining room at the Oceans Café. She also suggested that I should talk to a manager in the café when there is a problem. To which I said that on all other cruises the officers and dining room managers were available and in the dining room at all times, on this cruise neither in the buffet nor in the main dining room, the manager did not introduce himself, never stopped by the table and I had no idea who to even look for. Regarding the hours of operation she said that it is the same on all ships. To which I told her that 3 month ago on Silhouette the buffet was open for 23 hours a day and there was always a selection of sandwiches, cookies, salads, fruits or horderves available. But she did not care one bit about my experience or my dissatisfaction. In 5 days RARELY any staff member even said hello anywhere on the ship. We waited by the pool side bar for 15 minutes to order drinks while barman was chatting with other staff members. When dance lessons were offered in the reflection lounge, the lounge bar was closed and there was nowhere to get water or a drink for 2 hours that session lasted. The professional entertainment on the ship is almost none existent. Cruise director is really trying to be funny and to be everywhere at once, but he cannot be a substitute for a whole professional staff. Passengers entertaining passengers, so called “life activities” is so amateur it is said and not funny. The days at sea had no professional entertainment offered throughout the day. You had to choose between casino, bingo, shopping on board, art gallery or drinking. There were no lectures, no tour of the ship, no interesting guests, no cooking show, no game shows if you don’t count a poor attempt for unskillful game called majority rules. The dance band that was supposed to play dance music before and after dinner, decided to become rock-n-roll, country, hipster mix, invited a “guest” with guitar that knew 7-8 old rock hippy songs and played them continuously every time we stopped by the deck 4 trying to find a tune to dance to. There were always many people at the lounge, none of them dancing, since the music he was playing was not suited for pre-dinner dance, but they kept on repeating the same performance night after night without paying any attentions to guests. We ordered a future cruise while on the last cruise on Silhouette 3 month ago. That cruise was supposed to be Mediterranean next summer on Constellation. We will be canceling it because after this experience I cannot imagine spending 10 days on this ship.   Read Less
Sail Date: February 2015
I've sailed five times before on Celebrity, and this was my most disappointing experience. Everything was mediocre. I sailed on the Reflection from Miami to Rome last spring, and did not have a single complaint. My partner and I found ... Read More
I've sailed five times before on Celebrity, and this was my most disappointing experience. Everything was mediocre. I sailed on the Reflection from Miami to Rome last spring, and did not have a single complaint. My partner and I found ourselves frustrated and disappointed with almost every aspect of this cruise. Food: The food was mediocre. Oceanliners was not memorable, and served several of the courses cold. The butter was so hard we had to practically shave it. The main dining room was consistently bland. Entertainment: We went to two shows. The dancers/performers seemed to be passionate and tried hard - but the direction was awful and cheesy. Never butcher and take liberties with classic songs like "Over the Rainbow" which the audience loves to sing along to! Nobody could sing along or even hum along with many of the songs because the production on both nights would alter the song into annoying medleys. Ports: Cozumel/Playa Del Carme and Key West were great. Ship facilities: The "Canyon Ranch" gym was fine, but always had dirty towels lying around. Moreover, they'd play spa/new age music which was not motivating for a gym! Passengers: Older crowd, heavily into eating, boozing and gambling. This is not for the sophisticate traveler, which we like to consider ourselves. Service: All of the servers and stateroom attendants were great, and were clearly working very hard. Many of them seemed overworked, which was sad for us to observe.   Read Less
Sail Date: February 2015
This was a short cruise to Key West and Cozumel, with two days at sea in between. The Constellation is an extremely nice ship and the same class as the Summit, which we were on as well. While not the newest ship , it has most of the ... Read More
This was a short cruise to Key West and Cozumel, with two days at sea in between. The Constellation is an extremely nice ship and the same class as the Summit, which we were on as well. While not the newest ship , it has most of the features you would want, as well as a nice décor and layout that makes it a very comfortable ship. It has an open deck at the rear, adjacent to the buffet, that is a great place to eat or have a drink. It is not as big as on the Solstice class ships and can get crowded when the weather is nice, which it was throughout this cruise. Docking right in Key West on a not too hot day was a real convenience. The Truman White House, where several significant historic events have taken place, is right next to the cruise port entrance and it was open to the public on this day. Very nice shaded grounds to walk around in and the gift shop had a nice little free historic display. In Cozumel we docked at the remote port instead of the centrally located one in the actual town center of San Miguel. This means you have to take a taxi, which is much less convenient. The port area where we docked is much less interesting, really just tourist shops. As Royal Caribbean Diamond Plus members we understood that we would receive reciprocal level benefits on this Celebrity cruise. However we only received Diamond level benefits. This was disappointing and not very clearly disclosed by RCI. The Elite level nightly reception in the Reflections lounge was very nice, but not as nice as the same level on Royal Caribbean. I can't understand why there is no reception on the first night, like on Royal. The snacks served were pretty lame and not always available, as they are at the buffet on Royal. There were also less choices of beers and other beverages. It was also one and one half hours shorter and there were no credits to use at the other bars as on Royal. The Elite party was held at the rather odd time of the morning. It would have been better to hold it in the evening, when the beverages served would be enjoyed more. It was nice to be on a ship without the pool deck movie screen, but unfortunately they replaced it by having music blasting in the early morning and late evening, making it impossible to sit and converse. Another odd thing was that there was no Caribbean band playing anywhere on the ship. They had a portable disco playing in the lounges and on the pool deck. There were also two women singing some rather non-mainstream types of music and none of the lounge musicians seemed to draw more than a handful of people. The one exception was the female classical string trio, Gran Volta. They also performed a very rock-like show in the theater using electric string instruments. Well done Celebrity! There was no lobster that I could find on the menu and even the bread selection was limited. They had some nice cakes and cupcakes at the buffet and the ice cream counter was good, although both seemed to lack any rich flavor. The freshly made waffles at the buffet were great, as usual. Celebrity' pizza is the best. But overall the buffet food lacked the variety and presentation of even the small ships on Royal. The make your own pasta bar did not even have any meat sauce available. Other than sushi there was very little in the way of Asian foods and curries. Even the hamburger grill on the pool deck lacked flavor, although the French fries were good. No afternoon tea, even in the buffet. The second production show was cancelled due to technical problems and replaced with a variety show. Jane Curry put on a very good cabaret show with her singing. There was no "meet the stars" opportunity on this ship. The one production show performed was good. The Captain put on a good talk about how modern ships are constructed and answered questions afterward. He was very personable and has quite a sense of humor. The cabin was fine except for the fact that the dust ruffle on the bed was full of holes and mostly in shreds. I cannot believe they have not replaced it. There were only about two trivia games each day and the prizes have become practically insulting. We heard that the ship had a reduced number of cruise staff and that seemed to be the case. Embarkation was the slowest and most disorganized I have seen in a long time. The Elite line just seemed to feed into the regular lines and you had to go in another line to register your credit card. Never had to do that before. This was very enjoyable cruise, but I have to say that since Celebrity went to the Modern Luxury concept it has resulted in some updated style but much less luxury.   Read Less
Sail Date: January 2015
Let me start out by saying this is our second Celebrity Cruise. We started on the Century then tried Princess and Carnival. We have always used the Celebrity Cruise as our benchmark so my expectations where high. We had a C1 stateroom 6144 ... Read More
Let me start out by saying this is our second Celebrity Cruise. We started on the Century then tried Princess and Carnival. We have always used the Celebrity Cruise as our benchmark so my expectations where high. We had a C1 stateroom 6144 and the balcony was huge. Three times the length of a normal balcony so this is a room to get. It was quiet and in a good spot. Check in at Ft Lauderdale was excellent and we were on the ship in half an hour tops. Sorry to say we get no priority check in with Concierge any longer. Took until 1 to get to the room and met our room stewart shortly after. He seemed eager to please at that time. We had sparkling wine in room...no more flowers and asked him to empty fridge and fill ice bucket and he did. We had classic package for drinks and hubby ordered a corona to be told they didn't have any so they suggested a dos equis he said sure and they proceeded to charge him as this is not in the classic package....might have told him prior to opening and serving. He went to complain and ended up upgrading, not sure it was necessary but was off on a bad foot. When arriving there was debris on our balcony and our chairs were dirty. Never cleaned during the cruise and our balcony tables were never wiped down. One evening we went to dinner came back to freshen up and our room was not turned down etc but we went back out. Returned at midnight...room not cleaned....no towels. Called housekeeping and they said we must have left the DO NOT DISTURB sign in place.....no we did not. They delivered two bath towels and that was it. We had to give them our dirty towels, no apology. Had anytime dining and that was a mess. We make reservations prior to sailing and waited in line each night for at least 20 minutes. No reservations waited and got a buzzer and were able to sit and have a drink while waiting. One night we tried to get a buzzer and were told no go as we had reservations so we had to wait. Food was either good or really bad. Service in dining room was acceptable but not what we were used to. Entertainment was good. We enjoyed the variety of shows and the improv duo was great. Game shows are fun and the Captain was very entertaining. Cruise director was good but seemed to be stretched VERY THIN. Three in total in his staff including him! Buffet was not organized and you could not reach food in the back. People were using tongs and dropping into the food so was not happy with that. Ate in Ocean Liners and that was excellent for service and for the quality of the food. Bistro on five we ate three times and food was good. Same server each time but again she was on her own, felt bad for her. Café Bachio was a great great spot. Loved the teas and iced teas and pastries but again the people here were understaffed and did their best. Martini bar was FANTASTIC. These guys are not only bartenders but fantastic entertainment. Punta is the BEST! Condition of ship was so so. Lots of rust on railings, room had dirt spots on curtains, sliding doors, walls and mold in shower. Worst cruise shower I have had. No place for you to rest your foot in order to shave legs. Canapes in room in afternoon please don't bother. I had green olives EVERY day along with a square of watermelon with cream cheese. I tiny blob of hummus and pita chips. Not worth the concierge class charge. In fact my upgraded bathrobe had two holes in it! Disembarkation we did walk off as we had an early flight. Very disorganized no room to wrap a line around. Had one person lugging an oxygen tank and trying to carry their own luggage?? Ports were wonderful. Tender in St Barts was horrendous for some, we had no problem as we went down early. St Croix was beautiful and San Juan was a joy. Our hours there I would avoid as we arrived at 7 AM and nothing opens until 10 AM. We left at 2PM so our stay was too short. Not a fan of private islands but Labadee seemed beautiful but avoid the marketplace as you will be harassed by the vendors non stop. Two ships in Labadee so that caused some congestion but people seemed to enjoy (not my cup of tea). The ship seemed to have a LOT of elderly people, not sure if it was the time of year or the ports or what but just be aware of the potential demographics on the ship. I had a good time but will avoid the Constellation in the future. I think Celebrity might be cutting back to much on staff. I ordered shrimp cocktail and got FOUR SMALL SHRIMP each time. Come on Celebrity really??? Read Less
2 Helpful Votes
Sail Date: January 2015
This is my 2nd time (and last time) on the Constellation and 7th Celebrity cruise. This ship is in terrible shape. The furnishings in the public areas are in tattered disrepair. The fabrics are literally worn off the furniture so there are ... Read More
This is my 2nd time (and last time) on the Constellation and 7th Celebrity cruise. This ship is in terrible shape. The furnishings in the public areas are in tattered disrepair. The fabrics are literally worn off the furniture so there are bald spots. The room was not much better with rust in the grout in the bathroom and a moldy shower curtain. Having been now on Celebrity many times, they have cut back on the amenities. No cotton ball/Q-tip container. Instead, you get nothing unless you ask, and then you only get a 2-pack of cotton balls and Q-tips. Not a big deal, but you notice these things as the price of cruising continues to rise and they strip away the small stuff. Also, no pen and pad of paper in the room--this used to be standard. The TV room service program was not working, so they sent someone with another TV. Well.....it's not the TV, it's the programming. Duh! The battery in the in-room safe was dead, so the safe did not work. They sent another mechanic for that. Stay out of room 9109. Embarkation was a cluster mess even though I have priority check-in as a platinum member. Disembarkation was easy, since I stayed on the ship literally till they called my name to kick me off. My flight wasn't until 4 p.m. so I wasn't in a hurry to get off the ship. The food was the worst! Lobster bisque is more like lobster broth, with no trace of lobster. Steaks are tough and rubbery. I love to try all kinds of food, but I found that I needed to order two entrees at dinner just to have the hope that I could eat something off of each plate. That's really sad! The only dessert that is consistently good on Celebrity cruises is the creme brulee. The cake-style desserts were very dry and lacked good flavor. The buffet was hit or miss on good tasting food. If you can get your entree prepared fresh (omelette station or stir fry), that seemed to be the best way to get a tasty meal. I got tired of trying to hunt down a good meal so I went to room service. Boy, that was a mistake! The burgers and chicken sandwiches were dried out, the breakfast orders were made completely wrong and they gave me cream and sugar but no coffee. Really?? Nobody noticed that before sending it out? The shows were barely adequate, if not a bit lame. We had very smooth sailing seas, therefore, no swaying stage, so there was no excuse for the performers not to be in perfect step. Didn't do anything in Nassau except walk and shop and went to Senor Frog's. Fun place with great rum drinks and lots of dancing and singing. Took the "Taste of Key West" tour from the ship excursion. Well worth it for a food sampling tour. You visit a few of the establishments and you get a sampling of their food. Our walking tour guide was very informative and friendly and stopped along the way to give you some history of the area. The tour is a couple hours long. Not on this tour but was featured on Diners Drive-Ins and Dives is DJ's Clam Shack on Duval Street in Key West. I made my way down there to try their lobster roll. The BEST lobster roll I've ever had. Read Less
Sail Date: January 2015
Celebrity Constellation / 8 Day Cruise 1/16 - 1/24 Before I begin my review, a little about us.  We are in our mid fifties and this is our sixth cruise in the past nine years.  All of the previous cruises were on Princess. I will point ... Read More
Celebrity Constellation / 8 Day Cruise 1/16 - 1/24 Before I begin my review, a little about us.  We are in our mid fifties and this is our sixth cruise in the past nine years.  All of the previous cruises were on Princess. I will point out differences, likes and dislikes of Celebrity and Princess.  If I am critical, please know it's just constructive criticism.  I love to cruise and always enjoy my cruises.   I am amazed at the people that I think just try to find something to complain about.  Ft. Lauderdale: We flew in late the day before the cruise.  I booked a room on Travel Pony at the Springhill Suites in Dania Beach.  The price was a great deal $127.00 a night.  We called the hotel when we landed and the shuttle (a Mercedes Van) was there to pick us up within 5 minutes.  So much of the pick up by hotels at the Lauderdale airport is a matter of timing, ours was good this particular day.  We were greeted by a very friendly hotel staff when we arrived. They gave us bottled water and answered questions about our stay at the hotel. We have never stayed in this area before.  There is a huge shopping center with lots of stores and restaurants just across the highway.  There's a K-Mart for those last minute purchases (water sox for us). We didn't think their wine selection was great but since we had the beverage package, it didn't matter to us.  We were going to go to one of the restaurants in the shopping center when another guest at the hotel recommended the Rustic Inn.  We took a cab and had a great time.  Their specialty is crabs and if you haven't been there, don't go with a headache.  Everyone is given a mallet to pound the crabs or pound to celebrate the birthday or anniversary of one of the diners.  I didn't think of Uber when we went to dinner but we did use Uber for the ride back.  Highly recommend it, it was 1/2 the price of a taxi. The hotel provides a nice breakfast, eggs, meats, pancakes, and all of the normal hotel breakfast items.  The hotel also provides free transportation to the port.  The shuttle time for our cruise was 11:45.  Since you can't get into your cabins on Celebrity until later, we decided to take advantage of the free shuttle.   All in all this was a great hotel deal, nice room, free cruise port and airport transportation, as well as breakfast.  I will book this location again.   Embarkation  I didn't look at my watch when to see what time it was when we walked in the cruise terminal, I'm guessing around 12:15.  We departed from the new terminal #4.  It was very nice, it's a long walk from where you drop your luggage to the check in area.  The check in line was somewhat long, guessing it took us about 45 minutes to get through check in.   We were Concierge Class but really never saw a check in line for these guests. Departure Day Enjoyed the glass of champagne or mimosa when boarding the ship. Off to the buffet, to find it was VERY crowded.  There was no where to sit, I am guessing we walked around for five minutes before we could find a place to sit. I should have listed to everyone on Cruise Critic and gone to Bistro on Five.  The buffet is set up in stations and I've read nothing but good comments about how much people like it.  Me, not so much.  I felt like by the time you found what you wanted,, the first items you picked up were cold.  I'd read a lot of comments saying the food was better on the buffet on Celebrity than Princess.  I didn't find that to be the case, I thought it was good but not great.  The one difference, I really liked was the nice selection cheese, sliced per your request.  I wish this was offered in the evening buffet. Bar service was pretty limited in the buffet, overall we found it a bit sparse everywhere but still managed to get our monies worth out of the drink package. (More on that later). We missed Princess having waiters everywhere to bring you water or take a drink order.  Cabins were announced to be ready at 1:15. The welcome bottle of champagne for concierge level room is a nice touch, we saved ours for later in the cruise.     Walked around the ship to learn the lay of the land. Went to find the drink of the day which was listed to be at Cellar Masters on deck five. Bartender (Borris) told us it was not this bar couldn't make it.  He was a wine bar and didn't have the ingredients. Really made no apologies like it was our fault that we were asking for something he could make.  Settled on a drink at the pool bar waited 5 minutes. Lady across from a said she had been waiting 20 minutes. Didn't meet room steward until around 6:00, Anthony.  He was a fine cabin steward.  We really didn't have any requests, so not much to comment on here. Muster Drill We arrived right before the drill started and the room was packed.  First time we've ever seen passengers show up so early for a muster!!!  Muster you do not have to wear your life jacket or even take your lifejacket.  It was VERY crowded and other than showing how to put on the life jackets, there wasn't much to the presentation.  Much less than Princess. Cabin 9181 - Cabin larger than Princess. Thinking more like a mini?  Small couch in the room.  Unfortunately, ours was awful, when you sat on it, you sank to the bottom. The closet is in the "hallway" and creates congestion between closet and bathroom. Bathroom about same size.  Shower larger but difficult to figure out the hot water, you have to push in the button.   Light in bathroom stays on all time, I think? Nice to look at bill on TV, seemed less channels than Princess.  Also, really lacking in the navigation information shown on the TV on Princess.  I really like to know how far we have gone and where we have to go, the seas, the temperature etc.  Coming back at night and reading the next days activities along with looking at that channel are my way to end the day.   Balcony:  Ours had a covered overhang , the pillars were somewhat in the way of photos.  Really ike the cement verses rubber floor on Princess, much more comfortable. Chocolate cookie on pillow first formal night, no mints. Hair dryer, need a rubber band to keep it on.  Thanks to my Cruise Critic friends for letting me know this tip. Bed was very comfortable, more so than Princess. Theater Nice to have tables for drinks in front of your seats. Not much bar service.   Shows were good to very good.  Really enjoyed the two comedians.  Can't remember two comedians on a cruise before.  Production Shows, Comedians(2),  Juggler, Pianist, Liars Club Casino Casino crowded.  Love non smoking.  Slots seem looser. Dinner We had anytime dining.  I  made reservations on line in advance for most nights.  We had to change a few nights around and were able to get right in or wait in the bar with a pager.  We never waited longer than 15 minutes. Dining room hosts didn't seem as accommodating as Princess.  Warm in dining room and theater! Water was bad, really musty tasting first night.  Did get better then bad again.  Since we had the drink package, we requested bottled water. Dinner service fluctuated between bad and good.  We had a couple of great waiters and a couple not so great, never coming back to check on us after meal was served.  Food we thought overall was very similar to Princess.  I missed Princess Fettuccini Alfredo and my husband prefers the Caesar Salad on Princess.  Desserts, I think are better on Princess. Martini bar Very entertaining and those guys pour a strong drink.  Fun place to stop at night. Cafe al Bacio Beautiful setting.  Nice touches, plates,  cups etc.  Pastries divine.  Friendliest crew on the ship, always call you by name. Like how it's in a somewhat secluded location, not like international cafe on Princess but missed salads and sandwiches of the IC. Pool 10:15 no trouble finding a spot by the pool.  Perhaps staff watches chair saving better than on Princess? Miss the smaller adult only pool back of ship on Princess. Breakfast/Lunch Buffet very crowded first Sea Day! Line in the dining room long.  Dining room breakfast nothing special, same every day,  Like how Princess has special breakfast entrees. Missed the yogurt that Princess has where you can add your own granola, fruit, etc. We thought the food was good, not great.  Similar to Princess, I think Princess buffet may be better?.  Perhaps desserts better on Princess also.   Pizza very good on Celebrity.  Aqua Spa Cafe, great place for late afternoon (4:00-5:00 pm) snacks. Ship Overall Beautiful art work Dining room. Much more elegant than Princess.   There were more children but never did they interfere with anything we were enjoying.   Concierge class Pillow menu none . Check in line none or we missed it.  Canapés.  None first day.  Second day.  Plate with 4 small sections.  Piece of watermelon olives dip 3 chips.  Hardly worth the effort. Honestly, wouldn't book this class again, if you didn't get better 123 Go benefits for Concierge class or higher. Tuscan grill. Food was wonderful and service excellent    Calamari excellent , goat cheese salad , filet very,  good dessert creme brûlée.  Toffee panacotta amazing.  A bit expensive at $45.00 per person.  Formal Nights / Dress Code Much more dressed up than Princess.   Second formal night, we dined at the  buffet for first time.  Was okay, not great. Some men with just polo style shirts  were allowed in dining room. Couple we met from Canada, he was asked to change when he ame to dinner in shorts.  This would never happen on Princess.  I think this is fine but if they're going to enforce the dress code, they should also enforce on Formal Night and not allow men in the dining room in polo shirts.  Captain and Cruise Director BEST EVER! We want them both on every cruise Drink Package Drink plan we were given the classic package when we booked. We upgraded to premium.  If you're a wine drinker might be hard to find wine on classic. For us, the drink package was a great deal. All the bottled water, soda, coffee, wine and cocktails you can drink up to $13.00. Martini's are $13.00 each and we spent a lot of time there. We both drank wine at dinner that averaged around 10.00 a glass. With the 123 GO package, it's certainly a great incentive to book a Celebrity cruise over Princess. Room service Used the breakfast card to order the night before. Room Service called before delivering.  Delivered right on time.   Internet Internet VERY slow.   One nice thing you can use account on multiple devices. Disembark The one benefit of concierge class that really liked is these guests were called in their special waiting area, prior to the announcement for the large group of their specific luggage tag number. We were off about 830.  The one thing I really did not like about this cruise is there was no EZ check to check your luggage to the airport from the cruise. CELEBRITY - I hope this changes next time we cruise!!! The airport, of course, was so busy.  When we got there about 9:00, they were allowing you to check baggage up to two hours before your flight.  We were fortunate and found a place to sit.  After we had been waiting a couple of hours, they announced there was early baggage check for Southwest downstairs.  Who knew?  I went to check it out and there were bags EVERYWHERE.  At that time, they were allowing people to check bags up to three hours before their flight and that was only about another hour for us, so we chose to wait.  Once it was time for check in, the line was very short.  We had TSA precheck, so through security pretty quickly.    St. Bart's I was a little leery of this stop.  There's not a lot of information on the Cruise Critic page and a lot of what you read isn't good. We were tender ticket 4.  Off by and on shore 1045.  We used Turbe rental car, Kia Picante for $50.00.  The car was delivered to the pier about 11:15.  The roads are very narrow and curvy.  It's funny all the cars you see have scratches on them on the bumpers.  We stopped at the Supermarket by the airport and picked up sandwiches.  Delicious baguette with ham and cheese for around $5.00.  The supermarket would take a credit card for charges over $10.00 or you could pay in US dollars, change returned in euros.  Drove around the island, beautiful island and fun to explore.  Stopped at beautiful Petite de Culdesac beach.  Car return at the airport and they drive you back to the port.  Gas must be paid for with a credit card with a chip.  Stopped for a beer at St. Jeans beach before returning the car.  Some shopping at port.  Souvenir shop on Main Street by super market had traditional type souveniers.  We purchased  a Christmas ornament there. We found the people to be friendly and would not hesitate to go back.  Renting a car is the way to go!!! St Croix Tour with Sweeney's Safari Tours.  Drove around the island.  Went to the Cruzan (pronounced cruisin) rum factory. Tour was 8.00 (credit card only) but you get two drinks and 4 tastes, strong drinks, well worth the 8.00. We had some rain showers but we were in the van during the rain, so no problem. Lunch at Harvey's, excellent highly recommend.  Owned by step mom of basketball player Tim Duncan.  Very friendly and great service.  After lunch did some souvenir shopping.  Purchased beautiful glass plates at Mitchell Larsen Studio and a hook bracelet at Sonya's. San Juan We got off the ship at 8:00.  Took trolley to fort, which didn't open until 9:00.  $5.00 admission for both forts.  We walked into town.  Did some shopping at Puerto Rican Artcraft on Fortaleza Street. Unique, reasonable hand crafts, all made by local artists. Had lunch at Barrachina, tried Mofongo, delicious! , Of course, visited the GIANT CVS that everyone talks about across from the port.  Old San Juan is charming, wish we'd had more time.     Labadee We were in the port with Celebrity Reflection.  Both before we cruised and on board, everyone was concerned about how crowded Labadee would be.  We got off the ship fairly soon after we docked.  We found a  beautiful spot under palm trees right by the first swim beach (I can't remember the name).  They had gentleman helping with beach chairs.  I did get some bug bites on my ankles, so take spray.  I am really susceptible, no one else in our group got any.   The lunch and the line reminded me Princess Cays.  Long lines and lots of flys. Bar service was sporadic.  I ordered a daiquiri, which was on the menu at the bar, and the bartender said we don't have those at this bar, some of the drinks weren't cold.  Only saw someone walking around taking drink orders once.   The zip line looked like lots of fun but to us, very overpriced at $91.00. The entire island seemed to really clear out by about 1:30.  When we headed back to the ship about 4:00, there was hardly anyone on the island.  Nice day but for future, like Princess Cays, I might stay on the ship. Final Thoughts Overall impression of Celebrity verses Princess, there are some things we prefer on Princess but we would for sure sail Celebrity again.  Especially with the incentive of the drink package, paid gratuities and onboard credits.   We had a wonderful cruise, very relaxing, great weather, calm seas and nice port stops.  Made some new friends from Canada and enjoyed touring and dining with them several days and nights! Read Less
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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