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Sail Date: September 2018
Visiting Eastern Med coast was our chief aim. We boarded early having booked a taxi from our hotel, the driver came rather sooner than needed but we were welcomed by CC st the port and boarded after a short wait. Our steward, Lourdes, ... Read More
Visiting Eastern Med coast was our chief aim. We boarded early having booked a taxi from our hotel, the driver came rather sooner than needed but we were welcomed by CC st the port and boarded after a short wait. Our steward, Lourdes, welcomed us too and gave very good service. However, she asked that we put our bags out before dinner on the last night as she had to move them all which was surprising. The organisation in MDR was chaotic on the first night and we had to queue for quite a time despite having gone through the tedious process of pre booking on line before we left. It was much better Day 2 onwards. I would like to have had the same waiter every night as one particular team was very good. Our sommelier was excellent. He explained the lack of our usual wine as the container hadn’ t caught up with the ship and wine was being locally sourced. He always came up with something good though. Trying to book shore excursions on line proved frustrating. We particularly wanted to visit a National Park in Croatia. No way say Celebrity! Over 70’s are banned! I am more fit than many of the younger people on that ship but was told it was an insurance issue. Talking to other passengers, one was keen cyclist was banned from a cycle ride and another couple from a wine tasting in botanical gardens for the same reason! Get a grip Celebrity! Azamara and Saga do the same excursions with no age limit. ..... using the common sense approach. In the event, a note on Cruise Critic was answered by a lady who had organised a private tour and asked us to join them. Age range on this group of 7? 19 to 86 and we all managed very well! We booked a trip to Mt Etna from Catania only to wake up in Syracuse! Apparently there wasn’t a berth for us! Really? Were CC gazumped for the space? No explanation was given. This meant an unplanned tendering, late departure of the CC tour and an extra 2 hours travelling. We were offered a discount on excursions, if booked on board, so we made the required appt with the Shore Ex manager and sat there while he told us what he liked about India, what he would do and how we should immerse ourselves in the environment etc. He took no notice of my discomfort in crowds and our desire to see countryside. In the end, we left and made a list and returned with a detailed list leaving no room for discussion. Our first CC tour was excellent. We went to beautiful Lake led, were rowed to the island and had an excellent, infirmative guide. We have cruised with Celebrity quite a few times a enjoy the ships but corners are being cut to the customers detriment which is sad. I am sure savings could be made less conspicuously. Do they really need to change an unmarked tab,e cloth after every customer? Could they leave the bed linen an extra day? More eco friendly, cheaper and less wear on the linen from washing! We have got further cruises booked with CC but it is not the experience we have been used to. Read Less
11 Helpful Votes
Sail Date: September 2018
Our recent trip on Celebrity Constellation from Venice to Rome was a disappointment. The number of people, the noisy activities, the lack of basic information and the continual selling of products produced a less desirable atmosphere. ... Read More
Our recent trip on Celebrity Constellation from Venice to Rome was a disappointment. The number of people, the noisy activities, the lack of basic information and the continual selling of products produced a less desirable atmosphere. Also, in many ways it was like going to a private club where one did not know the rules. Throughout the cruise we were finding out how things worked or what was or was not available, such as no access to the Reflections lounge in late afternoon unless you were a frequent passenger of Celebrity. I did not feel welcome. The company failed to provide details such as floor plans in each cabin although there was room for a 48-page catalogue of the art work that could be purchased. Basic information about the ports that we visited was not given to passengers although I discovered partway through the cruise that the concierge had some information. And sometimes there were a few maps etc. available if you knew where to look and got them before they ran out. Celebrity advertises its select Dining program as allowing “guests flexibility with evening dining. Guests select to dine between the hours of 6:00-9:30 each evening, much like a regular restaurant”. But the reality is quite different. On the first day we learned that reservations could only be made before 6 pm or after 8:30 pm and only one day in advance, not for the entire cruise. Partway through the cruise we learned that pagers were available so that you could check in earlier than 8:45 pm (the first available evening reservation) and wait to be called (usually 30-45 minutes). As part of the three-dinner specialty restaurant package, we were assigned on the first evening to the Qsine Restaurant, a restaurant that offers a “unique experience”. Here we sat on mismatched chairs and tried to order from icons on a computer tablet. It was not a relaxing environment, especially when the trendy tubes that doubled as spoons spilled melted ice-cream all over our hands. The Tuscan Restaurant was excellent. We selected this cruise because it was one of the few companies offering two days in Malta, a place with a rich history. However, there were no presentations on Malta but there was time for a talk on gemstones. I was told that it was a corporate decision about when to offer “enrichment” talks. Similarly, it was a corporate decision to put the office of the concierge in the library. Hence, the quiet atmosphere was interrupted by phone calls and visits by passengers seeking information from the concierge. In addition, the open staircase in the library led to the computer room where there were classes and other noisy activities such as selling new tablets. The emphasis on the cruise seemed to be one of selling: either new products (tablets, clothes, watches, art work) or packages for activities during the cruise (internet, beverage, dining etc.). For me, travel is an opportunity to experience new places and learn about their history; clearly, my objectives and those of Celebrity are at variance. My lesson – choose another company. Read Less
3 Helpful Votes
Sail Date: September 2018
We chose this cruise (10 night Adriatic) because of the itinerary, Venice, Koper, Zadar, Dubrovnik, Kotor, Valletta, Catania and Rome. This was our first cruise with Celebrity, though not new to cruising, having sailed with several ... Read More
We chose this cruise (10 night Adriatic) because of the itinerary, Venice, Koper, Zadar, Dubrovnik, Kotor, Valletta, Catania and Rome. This was our first cruise with Celebrity, though not new to cruising, having sailed with several cruise lines previously. From start to finish our overall impression was understated excellence, professionalism and service. The Constellation is clearly an old ship, does not have the glitz like other ships but for us this was not an issue, quite the contrary. There was plenty of quality seating, even on the 'sea day' Use of the vast Thalassotherapy pool open to all guests without further cost and despite every cabin being taken there was no feeling of being the vessel being cramped. During the cruise the Master was notified that the Constellation could not berth at Catania, so overnight arrangements were made to tender in Siracusa. Free transport was laid on for those wishing to go to Catania. Having heard the comments from those who visited both it seems that consideration should be given to making Siracusa as the destiny, not Catania. A couple of issues, we chose to arrange flights and hotel stay ourselves, this saved £500 on the Celebrity quote. Celebrity charged $15 per overs on for port to town drop off, all the other cruise lines did this without cost, though charged for other things like premier seating. We found the cost of shore excursions exhorbitive and as such made our own arrangements. Tender to shore arrangements were poor, in Kotor the tender took 30 minutes. Despite somewhat lengthy queues waiting for tenders and preferential tendering for 'preferred guests', no seating was provided for disabled guests. As someone that uses walking aids I found the need for lengthy standing very hard. This was the only blot on what would have been a perfect cruise experience and needs addressing. In short, whilst we still book cruises for the itinerary, if we have the opportunity to sail with Celebrity again we would go without hesitation. Read Less
7 Helpful Votes
Sail Date: September 2018
We had a great cruise and found no problems with Celebrity Constellation, despite comments we had read about it in earlier reviews. It wasn't tired or in need of a complete refurbishment (although we were advised that is to happen on ... Read More
We had a great cruise and found no problems with Celebrity Constellation, despite comments we had read about it in earlier reviews. It wasn't tired or in need of a complete refurbishment (although we were advised that is to happen on 2020). We arrived late due to weather problems at Barcelona Airport. It meant we were almost last on the ship and didn't receive any Celebrity Welcome Aboard from any staff member and that was disappointing. The Cabin (8133) was Midship and port side. It was excellent and clean and Kevin kept it that way throughout the cruise. Was close to the Library and easy access to the lifts. Breakfast - we tried the Restaurant, OceanView, Solarium and then room service (for both sea days to avoid the crowds). We preferred OceanView. Lunch - we tried Master Grill, restaurant and OceanView. Oceanview was again our favourite even although it was very busy on occasions. Dinner - used two Speciality Restaurants and the main dining room. Tuscan Grille - was good with excellent service from the staff. Qsine - the food was absolutely excellent, although the portions were bigger than we had expected. The service did not add the the dining experience. We had to ask three times for a further glass of wine before we got it. The overall service was not warm or sincere and managed to get the coffee delivered ten minutes before the dessert arrived. Some improvements needed in this area. Main Dining Room - food was wonderful and could not be bettered. Service was inconsistent, cold, disinterested on occasions and yet on other times absolutely fine. Entertainment - we enjoyed it all - we missed Steve Womack which was annoying. Izzy and Moe were simply wonderful and had their own following throughout the cruise. What talent they have. We watched two films/movies on the outdoor deck. Great area to watch films/movies but their choice was awful. We watched McQueen and Ready Player One. Excursions - we enjoyed Mount Etna (except the bus journey and busyness) and Taormina, Sicily. The Walking Tour to Kotor, Montenegro was awful (we paid $88 for 45 mins inside churches) . It visited three churches and that was about it. The Waking Tour to Split was excellent. The Tenders to and from Kotor were entertaining due to the wind and spray. The Ship's Captain helpfully agreed that we could go ashore despite the local authorities saying it was not recommended. Good decision as wasn't all that rough or dangerous. We loved the cruise, the weather was superb, the ship was good with more than enough to do. So much of our disappointments were around the very inconsistent service from the staff. Some excellent and some quite simply dis-interested. Our biggest frustration was having to get a bus from the Post of Venice early in the morning to the airport and getting to the airport before 8.30am for a 12.50pm flight (which was delayed by an hour). Over 4 and a half hours (which ended up being five and a half hours) at the airport for a two and a half hour flight home! Just to get us off the ship early to allow them get it cleaned for the next cruise. We met passengers would arrived at the airport after 10.30pm for a 1.00pm flight. Very frustrating. Read Less
8 Helpful Votes
Sail Date: September 2018
We chose this cruise mainly for the itinerary even though we prefer Celebrity typically anyway. It went from Barcelona to Valencia, Ibiza, Palma de Mallorca, Catania, Kotor, Split and ended in Venice. There were 8 of us so it was a large ... Read More
We chose this cruise mainly for the itinerary even though we prefer Celebrity typically anyway. It went from Barcelona to Valencia, Ibiza, Palma de Mallorca, Catania, Kotor, Split and ended in Venice. There were 8 of us so it was a large group. We were in Barcelona two years ago and realized we did not give ourselves enough time to see it so we spent an extra two days there as well as in Venice. Both cities have so much to offer. Ship The service, food and ship were great. We saw some negative reviews about how dated the ship was and we did not see that at all. Was it a new ship? No. Was it clean and well maintained? Absolutely! We have been on over 10 cruises with Celebrity, Carnival and Royal Caribbean so I think we have a general idea of what to expect. It was a smaller ship and that was just fine with us. It had everything we needed and did not appear crowded except on sea days around the pool which is typical.The food and service was great both in the dining room and buffet. What impressed us was that they varied the menu in the buffet along with keeping the standard type of fare. The burgers and hot dogs on the pool deck were good but not grilled to order. I will take the Guy Fieri burgers offered on Carnival any day. The service throughout was very good. I need to give special recognition to Victor, the cabin steward, Rhys and Joao in the dining room and especially Roxanne who made me great cappuccinos every morning at the Cafe Bacio. Entertainment was good as well. Ports and Excursions: We had quite a few credits to use and while we usually book our excursions privately, we used our credits on three Celebrity excursions and all were great. Valencia was all right and just roamed the town. We took a ship excursion in Ibiza to the beach and had a great beach day. In Palma de Mallorca, having visited the city last time, we took a ship excursion to Soller. It was a bus ride to Soller with a short hour visit and then back on the antique train. That was a nice way to see a different part of the island and spend the day. We booked a wine tasting directly with Sicily 4 You which was very enjoyable. We also visited a bakery for some of the best cannoli we ever had. We used Sicily 4 You on our previous trip for another tour and they were so good, we went with them again. We booked directly with Tours by Milo for their All in One plus Perast tour in Montenegro which was a really nice way to see the country. Montenegro was really a great stop. We had a little time to visit the Old Town of Kotor. Unfortunately it was windy the day we visited and the tenders were delayed in getting us to the port. It was also due to the weather we were not able to see our Lady of the Rocks church or spend more time in Old Town. We booked a Celebrity excursion for Split that took us to Trogir and Diocletians palace. That was great excursion as well and highly recommended. In Venice was great and we roamed the city on our own but did purchase tickets for the Secret Tour for the Doge's Palace ahead of time. That was really good. All in all it was a great trip and experience. Read Less
4 Helpful Votes
Sail Date: September 2018
We were concerned about a long sea journey at the start of a cruise so opted for this itinerary as it boarded in Barcelona. The ports of call all appealed, with many being our first visit. I had been recommended to Celebrity because of ... Read More
We were concerned about a long sea journey at the start of a cruise so opted for this itinerary as it boarded in Barcelona. The ports of call all appealed, with many being our first visit. I had been recommended to Celebrity because of the service and friendliness of staff which DID NOT disappoint. Although only a deck 2 ocean view cabin it was extremely comfortable and surprisingly spacious. Dean ( our stateroom attendant) was very efficient and friendly and made us very welcome throughout. We dined mainly in the Main Restaurant and were lucky enough to have Jorge, Kumamoto and Elvin looking after us and they were truly amazing. We couldn’t ask for more attentive and genuine staff. Olga and Jacqueline at front desk of the main restaurant always greeted us with a warm welcome and again really made every night an experience. We only tried 1 speciality restaurant on our first cruise experience, Qsine, and although nice and quirky (and loads of food) we preferred the main restaurant. Entertainment was varied and plentiful and we loved the experience of the poolside ‘silent disco’. We also caught the new avengers film one evening which gave us a nice relaxing night. As this was our first cruise we were very impressed and we liked the intimency of a smaller ship - although some passengers said it needs the refurbishment in 2020 - as we had nothing to compare it to we were very pleased with the overall decor and standards. Read Less
7 Helpful Votes
Sail Date: September 2018
Chose this cruise for the itinery and a pre cruise stay in Rome. Slightly apprehensive as having previously sailed on the beautiful Eclipse and Equinox, some reviews stated threadbare carpets,rust etc We need not have worried. The ... Read More
Chose this cruise for the itinery and a pre cruise stay in Rome. Slightly apprehensive as having previously sailed on the beautiful Eclipse and Equinox, some reviews stated threadbare carpets,rust etc We need not have worried. The ship was lovely using more traditional teak colours. The lifts were lined with wood,some lifts had sea views, lovely coloured glass on ceilings .The main dining room had a beautiful large coloured glass ceiling and beautiful windows. Large port holes gave light to many of the public areas. Some of these areas did seem a little dark in the evening A large outdoor screen on the rooftop terrace with comfortable settees. Plenty of sun beds available to enjoy the weather. Food in the ocean view cafe and San Marco restaurant was fabulous with wonderful service. Cafe allbacio was lovely with views of the sea Our negative was the overall entertainment,not much live music throughout the ship and noisy activities in the rendezvous lounge which was the path in and out to dinner.very off putting. Theatre was good but the stage shows quite noisy. Shore excursions were great but expensive Read Less
4 Helpful Votes
Sail Date: September 2018
Hi, Overall the cruise was good but I'm second guessing the overall value. The Luminae restaurant was great as was their staff. Our Butler (Sebastian) and Stateroom Attendant (Tumin) were great. The Shore Excursions team was not ... Read More
Hi, Overall the cruise was good but I'm second guessing the overall value. The Luminae restaurant was great as was their staff. Our Butler (Sebastian) and Stateroom Attendant (Tumin) were great. The Shore Excursions team was not the best. We booked the Portofino, Rapallo, & St. Margherita excursion and quite simply it has to rank up there with one of the worst excursions ever. There were 7 tour groups on this excursion (approximately 300 people). And, Celebrity thought it was smart to have everyone hop off the tender, to get crammed on another boat (with approximately all 300 people) to get you on a boat to Rapallo. The excursion was so bad that everyone was complaining. We complained to the Excursions team, but nothing was done. We also went down to the private excursions office to find out more about their offerings - instead of the big group offerings (this was the 3rd night of the cruise) and they didn't get back to us until the 2nd to last night of the cruise. Huh? What poor service. I noted this to Celebrity in our cruise survey, to give me a call, but I haven't heard from them. We ended up taking one more excursion (which we could cancel because of the cancellation policy as it was the next day). Then from there on our we did our own thing hiring taxis. I would suggest to Celebrity to work with the local taxi companies and get some waiting at the port. Toulon was a bust. There were no taxis available outside the port and you had to walk half an hour to get to a taxi stand. And, in Sete, there were also no taxi's available for hire. As another person pointed out, the movie area on the ship was great, but the choice of movies was horrible. Music on the ship was limited as some of the entertainers take 2 nights off in a row. I've never seen that on a cruise ship. Also, this cruise didn't have lectures on sea days like other cruises we've been on in the past. I'm not sure why, but we're not ones to enjoy the poolside volleyball or ring toss games. I'd rather listen to more information about the area we're visiting. Disembarkation wasn't that great. We waited in line over an hour for a taxi to get us to our hotel. There were only 5 or 6 taxis at a time taking people from the port, while hundreds were in line. Why can't this be fixed? Overall Celebrity does an ok job, but I might be more inclined to try another cruise line like Viking for our next trip. Read Less
3 Helpful Votes
Sail Date: September 2018
We chose the cruise because of the itinerary but also because we prefer to cruise with Celebrity. This was our first ime on a Millenium Class ship having sailed on Solstice class many times. The public rooms and other areas on ... Read More
We chose the cruise because of the itinerary but also because we prefer to cruise with Celebrity. This was our first ime on a Millenium Class ship having sailed on Solstice class many times. The public rooms and other areas on Constellation were beautifully maintained and had been refurbished recently re carpets soft furnishings etc. Our cabin was comfortable, spacious, had new carpets, beds and bedding. The decor is dated, though functional. I am assuming this will be upgraded as part of the May 2020 upgrade "revolution".The shower area is spacious but I would prefer a glass shower door. Our only gripe was the slightly "stiff to open" balcony door. This was reported both on board and in the post cruise survey as "needing attention". Plenty of storage in the cabin, though no over-bed storage as on Solstice class and we could not get our suitcases under the bed ( the same suitcases fit under Solstice class beds). We put them in the wardrobe. We found the balconies were shorter, front to back than on Solstice. Our steward was pleasant and quietly efficient. He seemed to sense when we were out and magically refreshed the room to perfection again. Just what you want in a steward. We had chosen Select Dining in the San Marco ( Main) dining room. Select dining is on the lower floor, fixed dining on the upper floor, the opposite to Solstice class. We had also pre-booked a dining time, before boarding, so had no waiting time for a table in the evening. There were two desks on arrival, one for those with reservations, one for those without reservations. The dining room has a "colonial style" decor which we liked. The food and service was excellent at all times. Could not fault the food at all. We had an invite to dine in Qsine one evening with two senior members of staff, and had a better experience than our first time in Qsine on another ship, a couple of years ago. We were brought everything to sample, so it was quite special. The food was excellent, in particular the lamb chops and the "lava crab" . I am not a fan of the Ipad ordering idea.... an unnecessary gimmick. We enjoyed breakfasts of fresh fruit, smoked salmon , coffee etc...not forgetting in particular the yummy, warm mini almond croissants....in Tuscan Grill, which is midships on Constellation. We were impressed by the Rendezvous Bar which comprises a small stage area, dance floor with surrounding tables/seating areas. There is a bar at the rear of the lounge with bar seating. This we prefer to the Ensemble lounge arrangement on deck 5 Solstice class, which seems too much like a "corridor" . The entertainment changed a few times nightly in the Rendezvous Bar,and we thoroughly enjoyed solo artists, duos and small groups, Izzie & Mo, Ultraviolet to name just two. The bar service was entertaining and very efficient. We were spoilt with choice re entertainment but managed to attend two of the shows. Rietta Austin was excellent and had a wonderful vocal range. Paul Baya the cruise director is also a wonderful singer and his voice reminded me of Andrea Bocelli. Beautiful. We enjoyed two Celebrity organised tours. From Livorno...Florence by train on a Sunday was a success. A coach took us to the railway station and then a train whisked us comfortably into Florence. We had a tour guide, Angelika, who gave us a map and lots of tips, answered lots of questions on the train trip and said that we could join her on a walk through Florence's main sights, if we wished, leaving her at any point. This was really a "Florence on your own tour" so you could just do your own thing. This guided tour was a very pleasant unexpected extra. The 46 strong party dwindled as people drifted off but having never been to Florence before, we ( and about another 12 people) stayed with Angelika until reaching the Ponte Vecchio viewing area by the river. We then chose to wander and find somewhere on our own for lunch, which wasn't difficult. We relaxed with pasta and red wine and then gently meandered past the magnificent architecture back to the meeting point at the station. Had we wanted to go inside any of the buildings, the queues were long and it was a warm day. We were happy just taking in the atmosphere and marvelling at the buildings from the exterior. There were crowds but it was not as busy as we expected it to be. Our second excursion was to Carcasonne from Sete. This medieval town, reached by coach is wonderful. Not as we expected, as there is a fully functional small town within the fortress walls with hotels, shops, restaurants etc...but lots of history too. We had a good guide who pointed out things you would have missed and told stories which transported you back in time. We had plenty of time to wander on our own , visit the main citadel, have lunch etc. before meeting for the return journey. We encountered problems on the motorway on the way back...a traffic accident and extensive,bad traffic queues, but had no anxiety re arriving back late ( and we did) as we were on a Celebrity organised tour. Other than these two tours we explored on our own. We took the ship's tender (free) into Portofino and, as we had been before, we found and walked on part of the Ligurian way eventually rejoining a path by the road and arrived in Santa Margherita ( 4 miles away) at lunchtime, for more pasta and red wine...well, why not? We caught the frequent bus back. Tickets cold be obtained from the machine by the tourist office...3 Euros each. Villefranche, we tendered in and wandered round the town as this was our first visit ...but we did some research whilst there and it would have been very easy to catch a train to Nice or Monte Carlo. We have been to Monte Carlo twice before but never by train....maybe next time. Toulon , we decided to have a day on board, the ship docked at La Seyne sur Mer, across the bay from Toulon and a shuttle was offered for $20 each. Maybe it wasn't just another retail opportunity, and maybe next time we would go on a tour but we had a lovely view from the ship across the busy bay and gave it a miss this time. We do feel that if Celebrity choose to dock in places which necessitate a paid shuttle then they should bear this cost. The Ibiza shuttle was 10 Euros for a day pass each, the Pama de Majorca shutlle was 10 Euros return each Disembarkation day came too soon but was very well organised. Too soon we were on our way home. But...we had booked another cruise on board so something to look forward to. We would have no hesitation in booking another cruise to sail on Celebrity Constellation. Read Less
4 Helpful Votes
Sail Date: September 2018
Need to start this review by saying we had a great holiday, we travelled with friends, the literary was great and the weather fantastic. In our opinion there are lots of positives and we can only speak about our own experiences. We ... Read More
Need to start this review by saying we had a great holiday, we travelled with friends, the literary was great and the weather fantastic. In our opinion there are lots of positives and we can only speak about our own experiences. We travelled using the Jet Sail offer - this we found to be excellent - we rocked up at Stansted parked the car and within no time we were sitting in a very comfortable lounge drinking wine, coffee, tea or juice along with nibbles. Breakfast on the flight was really nice and in no time at all we were landing at an old airbase. Coach was waiting, off to the ship and next thing we knew we were on the ship enjoying our first G & T. The return journey is slightly different - no private lounge and we were delayed by two hours due to the weather. Still a good flight home and from landing to driving off from the airport it took no more than 20 minutes!!!!! We booked Aqa class as we always do - this ensures we get to eat in the Blu restaurant which we particularly enjoy. I have to say the food, service and attention to detail was absolutely fantastic and made our breakfast and particularly our evening dining experience one of the highlights of our holiday. The sommelier was brilliant and we never once had an empty glass. Our cabin was clean and well kept by our attendant who made sure we had everything we needed. Overall we thought the ship was kept very clean although some times the public toilets might have been better. The Officers on the ship including the Captain were almost invisible - on all our other Celebrity cruises the Captain, his cruise director and other top officers have always been very engaging. Never once saw the Captain, would no know who the cruise director was and never once was asked by any senior member of staff about our holiday. The entertainment on the ship was frankly very poor. There was a duo Izzy & Mo who were excellent but apart from them it was awful. We did the Silent Disco one night an that was brilliant and we looked forward to going again when they repeated the evening on deck but the music was awful, very few people dancing and gradually everyone left which was very disappointing. We found all the staff to be very helpful and everyone was working hard to ensure we had a good holiday. The bar staff were very busy at times so just be patient and all is good in the end. The days at sea were again busy and finding a lounger with a bit of room is almost impossible. We do not like being cramped around the pool so we are happy to sit on our balcony and read etc - but that was a problem. We were on this ship two years ago and I am sure this is a new thing that has been introduced - on the top deck is now an outside cinema that shows fits five times a day - no problem with that except if your stateroom (like ours was) is at the back of the ship then the noise from the film is a big issue. We, and others complained and to be fair they did turn down the volume but it was still loud and was not good. Why can they not simply give headphones to the people who want to watch the film? The ports were great and we enjoyed each and every one of them, we always sort our own trips so unable to comment on the Celebrity excursions but lots of people said to us they found them very expensive. We really like the Celebrity brand, you know you will get a good holiday, we feel tat although they are not cheap you do get good value for money. But we would not sail on the Constellation again . . . as many other posters have mentioned the ship is now showing its age and Celebrity need to sort this out sooner than later. For instance on the Eclipse you can sit in some of the bars and enjoy music and watch people dancing on the auditorium - this cannot happen on this ship and the rooms where music and dancing take place have no atmosphere and are dark and dingy. We were considering a cruise to Asia later this year on this ship but have decided to put that on hold as 14 days with several sea days on the ship is unfortunately not for us. Read Less
4 Helpful Votes
Sail Date: September 2018
My wife and I made this cruise to get rest, and this is what we got but we have some comments about the trip The crew and the overall situation was wat we expected for a 4 star cruise but the dining situation was not something for a 4 star ... Read More
My wife and I made this cruise to get rest, and this is what we got but we have some comments about the trip The crew and the overall situation was wat we expected for a 4 star cruise but the dining situation was not something for a 4 star cruise ship it look more a standard meal on a ferry for truckdrivers than for people who made a cruise for a lot of money. several times we ask wat is there on ore plate can you give me a magnifying glass almost no vis to get alone mead and a very little complements but overcook and toastless. This is for the ala carte restaurant and the buffet I have eat for 6 days steak so that I have the feeling that there was something in my stomach. A other point of cretic is that every time we want of the ship in a port we need to pay extra for this bus ore the tender something We want to know before we made the trip. This don’t mean that we don’t enjoy or trip in the Mediterranean zee We enjoy the ship, crew and the company of the rest of the passengers. All to all We missed the cherry on the cake and this for a 4 star cruise. Read Less
6 Helpful Votes
Sail Date: September 2018
We chose Celebrity as our past experiences have been good with the entire Royal Caribbean group, including Celebrity and Azamara. Sad to report that Celebrity standards gave fallen, quality of onboard staff seems to have deteriorated and ... Read More
We chose Celebrity as our past experiences have been good with the entire Royal Caribbean group, including Celebrity and Azamara. Sad to report that Celebrity standards gave fallen, quality of onboard staff seems to have deteriorated and clearly they need to be retrained. 1. Check in at cruise terminal in Civataveccia Rome was smooth and quick 2. Suites had not been properly checked - light bulbs not working, remote controls not working, toilet seats not cleaned 3. Butler service has become pathetic with poorly trained staff with very little domain knowledge and even less initiative - 4. Housekeeping very poor - rooms not vaccuum cleaned properly, mosquitoes in room, supplies not replenished routinely, no more towel sculptures ? Constant finger pointing between housekeeper and butler was really annoying 5. Laundry - mixed up clothes wit those from others rooms, clothes smelled awful, looked crushed and were late being returned 6. Shore Excursions - the WORST ever - serpentine lines, poorly scheduled and managed tendering, unhelpful staff , time wasted in grouping and inefficient group mustering, disorganised and chaotic 7. Senior crew on board were personally very polite and helpful but there should not be a need to escalate matters to seniors each time 8. Celebrity has tried to put too many things on an interactive on screen tv menu but when it is too complex to navigate or needs to be reset too often it is a futile exercise Read Less
1 Helpful Vote
Sail Date: September 2018
This was our firs cruise experience so this review will help you if you've never cruised before. We got married in Rome so started the cruise from there for a 10 day trip around the med finishing in Barcelona. Obviously not ... Read More
This was our firs cruise experience so this review will help you if you've never cruised before. We got married in Rome so started the cruise from there for a 10 day trip around the med finishing in Barcelona. Obviously not cruising before we had no idea what to expect! Embarkation was smooth, we were greeted by smiling staff offering sparkling wine(?) and we were overwhelmed by the ship in all honesty. The ship is grand and beautiful, there was some live music being played by an acoustic duo in the main stairwell area which made our first experiencing extremely smooth and relaxing. We had a wonder round and took in many of the different areas of the ship to gain some understanding of how to 'to cruise'. Cabin We opted for the Concierge Class. The room itself was great, spacious and the balcony was a great size and private. Bathroom was small and you could not fit 2 people in there at one time, but I can imagine this is probably the same in most ships. There is a decent size dressing table with lots of mirrors so you can look your best before leaving your room! Bed was extremely comfy and you had multiple pillow options when concierge class. We didn't really benefit from the Concierge, mostly because she was not available for the first day of our cruise, I am sure she was helping other guests, but we had questions regarding our drinks package etc that we just figured out ourselves or asked members of staff. What we did benefit from being Concierge class was a backstage tour of the kitchen area which was complementary as part of concierge class. It's only a quick tour but does give you an insight to the extremely busy and complex kitchen arrangements. Dining We took the opportunity to dine all suited and booted however the same cannot be said for other guests, which is just sad. We ate breakfast and lunch in the buffet which does have a really good range of food and the queues are minimal considering how many people are on the boat. However when dining in the buffet of an evening, you are sharing the experiencing with people still in swim shorts etc which just ruins it slightly. After a couple of days we booked in to the San Marco restaurant every night. We had pretty much the same table and waiter each night which is far better quality. I am quite fussy when it comes to food, so I ate French Onion soup and Steak pretty much the entire time which was delicious. My wife had various other dishes but again, the food quality was very high. As a couple you are put on either a 2 space table or out on a big table with other guests. As anti social as we are, we requested the individual 2 person table where there is minimal room between the tables but does not impact your experience too much. Entertainment The entertainment is good and ranges from musicals to magicians. The onboard entertainments team perform multiple times during the cruise, and this becomes a little boring. There is an acoustic duo that play twice a day most days of the cruise in various locations of the ship and they are brilliant to listen to. After the last show (10pm) there is no real entertainment. So if you visit the earlier show (7pm) you will be stuck for things to do after, other than the overpriced casino. There are daily sports activities which involve table tennis and quizes that are hosted by the activities team, there's not much of a budget for this but its still something extra to do. There are enough sun beds to cover even on sea days, just make sure you get down there before 10am. Of course theres still the usual people throwing towels down at 6am but theres enough room and lounges to cover. The pools are ok and decent size, the indoor salt pool is lovely and we spent a lot of time in there. There is a spa at an additional cost which is always put in front of you. They are very keen on upsells on this ship and you will always find extra ways to part with your cash. Didn't spend any time in the casino (Other than having to walk through it to get to the theatre) as it was expensive. $10 for minimum bet on blackjack is a little pricey for me, but that may just be all cruises?? Other than the table tennis and drinking alcohol there is no more activities for you to do. And as a couple in our late 20's we were at a point where we didnt want to sun bathe all day or sit at the bar. The ports we went to do were great, Portifino is beautiful but very small and expensive. They offer a boat to shore at an extra cost so be aware of this. We travelled during term time so there was no children, but I feel if we had kids then there wouldn't be a massive amount for them to do, so do not recommend this as a family holiday. Service Service is superb all round and 99% of the staff are, or at least appear to be happy. I will point out that the ship, I have no experience to compare, but was extremely clean and tidy. The toilet facilities were absolutely spotless and there was always a 'toilet guy' in the gents by the San Marco restaurant. Overall Do not recommend Concierge class The ship does appear to be dated and tired in places Theres not a massive amount to do (In comparison to Royal Carribean and Carnival for example) Very clean and tidy Good food Great staff We paid over £4k all in, so I do feel it was ok value for money. But we were expecting more from the concierge class. Read Less
4 Helpful Votes
Sail Date: August 2018
We chose this cruise as it was docking in places we would like to visit. We didnt have chance to actually visit Venice, but sailing out was a sight to remember. The ship, Celebrity Constellation was beautiful, the staff amazing and all ... Read More
We chose this cruise as it was docking in places we would like to visit. We didnt have chance to actually visit Venice, but sailing out was a sight to remember. The ship, Celebrity Constellation was beautiful, the staff amazing and all the facilities were more than we expected. Our cabin, with balcony was roomy, plenty of storage and we enjoyed breakfast on the balcony bought to us on mornings we ordered it for-such a luxury. All meals were delicious, from breakfast, lunch at the grill and dinner in the evening with our two amazing waiters Clint and Michael, they were so attentive, even though they looked after several tables. Nothing was any bother and our meals were perfect. All staff were very polite and helpful, Ricia in the coffee lounge, with the amazing array of cakes and variety of coffees- we were very spoilt. The entertainment was first class and we looked forward to this each evening- very professional All staff provide such a wonderful service to all the guests and always have a smile. Docking at the ports and disembarking was straightforward, if you timed it right not long to disembark and embark - we were really grateful for the ice cold flannels on return too. We would definitely love to go again as we are now hooked after our first cruise and are already looking for one that will take in Barcelona for a day or so. We travelled with our friends and had a wonderful 9 days and nights seeing some lovely places and generally enjoying every minute. Thank you all so much . Read Less
2 Helpful Votes
Sail Date: August 2018
Had an excellent cruise on the Constellation. Slovenia, Croatia, Montenegro, Malta, and Sicily are beautiful. The best scenery ever! So glad we had an outside cabin as we were able to see the wonderful ports as we pulled in and out of ... Read More
Had an excellent cruise on the Constellation. Slovenia, Croatia, Montenegro, Malta, and Sicily are beautiful. The best scenery ever! So glad we had an outside cabin as we were able to see the wonderful ports as we pulled in and out of them, starting with Venice. The most spectacular was Montenegro. Having breakfast on our balcony as we pulled into Kotor-can't beat that experience. We used the ship's shore excursions. We like to get out and see the countryside, so we chose those that go beyond the cities. All were informative, interesting, and well-organized with either a meal or snack and plenty of time on our own. The food was pretty good. I did not go hungry. I actually gained 10 pounds...We ate in the buffet and tried Tuscan Grille the first night at a discount and Qsine. Tuscan was good. Qsine the first time was fabulous. Decided to go again and unfortunately the second time it was not. The waiter makes a huge difference at Qsine. My favorite parts of this cruise were learning the history of the region with local guides, spending two days in Malta and spending quality time with my husband (as always). I can't wait for my next Celebrity cruise. Headed to Australia in 2020. Read Less
4 Helpful Votes
Sail Date: August 2018
For me, the highlights of this cruise were the views sailing in and out of beautiful ports: Venice, Dubrovnik, Kotor, Valletta. Service was great. Our cabin steward was excellent. After day one, he’d identified my favourite teabags ... Read More
For me, the highlights of this cruise were the views sailing in and out of beautiful ports: Venice, Dubrovnik, Kotor, Valletta. Service was great. Our cabin steward was excellent. After day one, he’d identified my favourite teabags and made sure I had plenty of them every day without me having to ask, which made me very happy! Embarkation, disembarkation and shore excursions were all very well organised and punctual. I liked how we would be sent off to start our tours as soon as there were enough people at the meeting point in the theatre for a bus full - meant we didn’t have to wait around for late-comers, and often we got going 10-15 minutes early. We had one tender port (Kotor) and were able to get on a tender without waiting either end. Food in the MDR was a bit hit and miss - some really nice courses, some mediocre. There were queues at 7.00pm for Select Dining on the first two nights and we got sent away with beepers for 20-30 mins. On the first night, when we came out at about 8.30pm, there was a big queue and people looking very fed up. After the first two nights, it settled down and we were able to go straight in. The tables for two are too close to their neighbours. The service was prompt and efficient. I thought the buffet for breakfast and lunch was excellent. There was a really wide range of food options, prompt table service for drinks, helpful and friendly staff. We ate there a couple of evenings but I didn’t like that so much - it was sparsely used, with several closed food stations which made it a bit depressing. We didn’t use the pools much as this was such a port intensive cruise. The pool area was a bit noisy and crowded to relax properly so we tended to sit on our balcony instead. Also really enjoyed the views from the Sky lounge. Sailing out of Kotor in the early evening, sitting by the panoramic windows in the Sky lounge with a glass of wine in my hand, has to be one of those experiences that will stay with me for a long time. Read Less
6 Helpful Votes
Sail Date: August 2018
Saw the cruise advertised in the newspaper and it looked very appealing. The cost was just over £5000 but as my wife and I were about to celebrate "special birthdays" and wedding anniversary we thought we would treat ourselves ... Read More
Saw the cruise advertised in the newspaper and it looked very appealing. The cost was just over £5000 but as my wife and I were about to celebrate "special birthdays" and wedding anniversary we thought we would treat ourselves to a "special Holiday". We even upgraded to concierge class for that little bit of extra luxury and service. None of which did we get. Flew to Venice via the private terminal Stanstead. Very nice. On arrival in Venice the fast boarding we had paid extra for in "concierge" just didn't happen. We queued with everybody else. The ship itself turned out to be very disappointing . Very old and held together for the most part by paint. A lot of the internal furnishings had also seen better days. On Entering our cabin we were greeted with a torn valance around the bed, water marks on all the surfaces left by glasses and a large grease mark on the wardrobe door. All of which were still there when we left the ship 10 days later. The balcony had dirty screens and were covered with paint. Obviously the ships painters didn't use Specsavers as this was quite prominent all over the ship. Dining. On our previous cruises we have always had late dining sitting. On this ship, for reasons unknown to ourselves we were given "Select Dining". That in a nutshell is when you stand and wait outside the dining room until there is room for you to eat. Hurried through so as to make room for the people still waiting outside. Awful Entertainment was very good as was the places we visited on the cruise. Tipping. I always have a problem with this on cruises and on this ship I felt it really was in your face. I don't disagree with tipping in the long run but what these shipping lines seem to recommend is rather disgusting. If all the passengers were to abide to their tipping recommendations, this ship would have made just short of a million dollars. Ridiculous. I paid my own tips to the people that I had had dealings with and it obviously was not enough as they never spoke to me again. Disembarkation went very smoothly and to be frank, I was rather looking forward to getting Summary. I don't think that I shall be cruising for a long long time. Read Less
3 Helpful Votes
Sail Date: August 2018
We had chosen celebrity as we were under the Impression they had the best most Morden ships that catered towards adults, and a focus on well being etc How wrong we where. Its full of children and the ship is so old and run down it was ... Read More
We had chosen celebrity as we were under the Impression they had the best most Morden ships that catered towards adults, and a focus on well being etc How wrong we where. Its full of children and the ship is so old and run down it was just so naff. You will not get a seat by the pool st any point during your stay and even if you did it will be ruined by screaming children and awful singers and party games. You’ll be charged 18% on every single bill, no matter how long it takes them to bring what ever you’ve asked for, which will most likely come wrong or cold The buffet restaurant is a absolutle zoo, you’ll be lucky to find a table let alone a clean one. The San Marco restaurant is trying to be 5^ food wise but it just isn’t the food is missing something, it’s not that it’s totally bland it just isn’t good enough for the price of the cruise. The ship needs some serious maintenance, paint all over every window in the restaurant and dreadful 80s decor. There’s nothing to do but drink and shop, and at every stage they will try to flog you something, usually a over priced Rolex or a photo package The tours are all over priced by 4x at least. We got a taxi transfer for €15 and celebrity wanted €60 each! You get around 8 hours in port if you get off the boat at 7 and return at the last on board time of 4ish The entertainment is quite good but very cruise ship, think singers who couldn’t make it past the live stages of X factor The other activities are all over priced, £39 to play bingo EACH! Everywhere is full of fat rude Americans which just makes matters worse. Awful holiday and I will never return. Read Less
2 Helpful Votes
Sail Date: August 2018
Cabin was small and tacky, similar to a Days Inn. 300+ KIDS everywhere and disruptive - jamming elevators, slamming doors, running down the halls. The ship did little to abate the problem. No adult only areas. Kids in the bars long ... Read More
Cabin was small and tacky, similar to a Days Inn. 300+ KIDS everywhere and disruptive - jamming elevators, slamming doors, running down the halls. The ship did little to abate the problem. No adult only areas. Kids in the bars long into the night. Entertainment in show loung was lackluster. Service was terrible. Couldnt get a beverage in the lounges - few servers and they are oblivious. If you get their attention, they still take 20 min to return with a drink. Lots of people in white shirts and epaulets but they dont do the work. If I have to upgrade my class for better service, I might as well book an upscale cruise line with fewer people, no children and all inclusive. We were nickle/dimed to death and a constant push to purchase upgrade drink pkg or internet, which is absolutely ridiculously expensive! Spa ladies were like vultures. Food was mediocre. Lots of it in the Ocean View Cafe, but too many options which go to waste. Main dining room was OK. Specialty restaurants overrated. I have to say, if you complain they do attempt to remedy, but so many people were complaining. I spent too much money to have to complain to receive decent service. Dont believe Celebrity will be my cruise choice again. Read Less
6 Helpful Votes
Sail Date: August 2018
Well, we have just returned from our first Celebrity Cruise in 5 years having spent the last 5 on P&O. We were onboard the Celebrity Constellation having done 3 cruises on the Silhouette when she was new. Our cruise was the Adriatic ... Read More
Well, we have just returned from our first Celebrity Cruise in 5 years having spent the last 5 on P&O. We were onboard the Celebrity Constellation having done 3 cruises on the Silhouette when she was new. Our cruise was the Adriatic and the Greek Islands Cruise from the 20th August for 10 nights starting from Venice. We had stayed in Venice for 3 nights prior to the cruise and organised all transfers ourselves. First impressions of the ship were very positive, and embarkation was very smooth and efficient. We were onboard at about 11.30am and had not had to wait more than a minute to check in. We liked the size of the ship and loved the fact that she had a large prom deck, though disappointed that it does not go all round the front or the aft of the ship. Our cabin was superb – we had Concierge Class 7203 which had a huge aft balcony with 2 sun loungers and a small table, a large table and 4 chairs. There was easily enough space for more! I would say that the balcony was about 15ft by 8ft at the least. The shades above made it very private and it was very quiet, with a mixture of shade and sun. We had been worried that the length of the balcony would make the cabin dark, but this was not the case and the cabin was light and airy. As travellers from the OK we were really pleased that we were asked If we wanted a tea kettle – and very surprised. A nice touch for us Brits! One thing that surprised us was that the cabin next to us was a family cabin and not another CC cabin. This was a surprise as had we realised this we would have chosen another one. No offense to anyone with children but in the school holidays it can be a lottery re possible noise with children on a balcony. Thankfully, the family next to us were generally respectful of others and quiet and we thank them for that. If we travelled in an aft cabin on this class of ship again we would check out what cabins are either side in case we were not as lucky next time. One thing that struck us about this aft cabin was that, unlike the Silhouette aft cabin and an aft cabin we have had on P&O’s Britannia, there was no juddering or vibration and when docking we very rarely felt anything. Connie came across as a very smooth, well balanced ship – if that makes sense. No soot either! Our cabin was comfortable, though some of the furniture a little worn and our balcony rail needed some TLC (but looking at the one nearby I think it was the next one to have some varnish!). The bathroom was excellent, and the storage space was amazing. We’ve never had a cabin with so much space to store our belongings! Have to say, the one thing that we both disliked was the full-length mirror that covered the wall right opposite the bed. Useless as a mirror to use to dress as you couldn’t stand far enough back and not at all flattering first thing in the morning (ha ha). We found the crew on the whole to be friendly and attentive. Staff in the bar areas were helpful and chatty but we did feel that they seemed a little understaffed at times and quite often it was far easier to go to the bar ourselves to get a drink than wait from someone to come to us. We found the perks from Concierge Class to be really good – we loved the special chance to go to the helipad on our sail in to Dubrovnik and some of the little extras we received. We would definitely go CC again in the future if funds allowed. The enhanced breakfast menu was excellent, and we made use of cabin service for breakfast a number of times. It was very efficient - though we wished that the times given to order went beyond 9 – 9.30am as some days when we wanted a lazy day we would have preferred a time after 10am (particularly when the clocks had changed an hour). We have to mention our cabin steward Neranda who was amazing – a superb advertisement for the cruise line and probably one of the best stewards we have ever had. His was polite, friendly, helpful, and thoughtful. His decoration of our cabin for our anniversary and bottle of wine was a lovely surprise and very much appreciated. In effect, it was thanks to him that we had a special cruise and we would very much like to meet him again on a future cruise. Dining. On our last cruises on Celebrity we found the food to be better than this time. We ate in Qsine on the first night and enjoyed the meal once again. We did think that the staff in there sometimes try too hard though – if that makes sense. We did not eat in the other speciality restaurants though – with Sushi on 5 not being to our taste and the menu in the Tuscan Grill not inspiring us at all. The food in the Main Dining Room was good when we chose, but we found that our choices were very limited, and it was a case of ‘which one item do you fancy tonight’. In fact, the MDR was the main disappointment of the cruise as we had chosen select dining and, on this occasion, it seemed chaotic most evenings. We expected to wait, but on one occasion our pager did not work, and we waited an hour or more with little apology when we gave up and went back to check. We sat in 3 main areas and service was hit and miss. 2 areas were ok(ish) but nothing special and some staff tried their best. Another one where we sat for 2 nights was terrible and everyone we sat with made the same comment. Service for the wine was hit and miss too – with the wine steward checking and topping up your glass in one area and no sign of them in the other. On 2 evenings we ate in the Buffet Restaurant and that was ok – we ate at the back in the open air and it was enjoyable. The food was good and the service very good and friendly. We used the buffet restaurant a number of times for breakfast and lunch in the late afternoon. We were never disappointed, and service and the quality of the menu was excellent. I have to say that the quality of the Celebrity buffet has been and still is way above any we have had on other cruise lines. We also used Café al Bacio several times for speciality coffees and, again the service there was excellent and the coffees very good! We are not a couple who tend to go to the major shows and prefer a walk around the ship after our meal and sit is a quiet bar. This time we found that the singers were a mixed bag. Sadly, we can’t remember are the names but the male soloist in the Oceanview Bar at the back was excellent (just as well as we could hear him from our cabin balcony), as were the group who performed most nights. A female soloist had a voice that was not to our taste (if that is a polite way of saying it) and it was not much fun listening to her trying to sing Whitney Houston! The string duet – well, words fail. The arrangements for the items they were playing really were not good and, though we both like classical music, we just did not like this duet at all. They certainly emptied some of the bar areas quickly and just didn’t seem to fit with the ‘vibe’ of the ship. The Movies under the Stars seemed good and in a good location at the back of the ship. We were going to make use of this but that will have to be another time! Drinks packages. We had a free Classic Drinks Package (if anything is ever free) and we used our onboard credit to upgrade to Premium when we boarded. We are unsure if it was worth the upgrade charge, but we found it easier to use, but had to keep a check on our bill on the TV as sometimes we found that we had been charged extra for some drinks. A mention must go to the Customer Service Team. They were excellent and though we had had a problem with one of our suitcases being damaged they dealt with the issue immediately and sorted any issues we had with our bill quickly and friendly. Shopping – loved the way that the shops were laid out and there seemed to be a good range of goods. A shame that they did not have a small shop for little odds and ends though. It may sound a small think but when we ran out of small packets of tissues it was a pain having to walk around Mykonos to find more. Surely the ship could stock more ‘must haves’ for passengers. Sun loungers – there always seemed to be plenty of sun loungers available, even on a sea day and the pool areas were well maintained and an idea place for a swim. One thing we did miss on Celebrity was the end of the day message from the Captain as we left port. I know that this is not a Celebrity thing, but it seemed strange not to have a message from the Bridge as we sailed away. We did see several Officers around the ship and they were always polite and friendly. On one occasion the Captain stopped to chat with us and that was a very pleasant surprise. Finally, the ports of call: Dubrovnik 2 days, Mykonos, Crete, Athens, Santorini, Kotokolon – what more can you say! All great ports of call with amazing opportunities for site seeing. We did some of the ship’s excursions and they were a mixed bag! Next year we will be doing a similar itinerary and will be checking out the chance to do more alone as we found the cost of the ship’s excursions quite expensive. To summarise our first cruise with Celebrity on one of their smaller ships – we had a great time as always. Looking back at the review there are some negatives, but these are generally minor issues and just our objective viewpoint having returned to Celebrity after a short time. Things weren’t perfect, but we have yet to sail on a cruise line where everything is! The test is would be go again and the answer is a most definite ‘YES’ and have booked again to go on Edge next year. Read Less
1 Helpful Vote
Sail Date: August 2018
Actually a relative selected this cruise two years ago but we took her to Israel in April this year and she said that it was too much to go again. So our son and daughter-in-law came instead. Embark. We booked overnight before the ... Read More
Actually a relative selected this cruise two years ago but we took her to Israel in April this year and she said that it was too much to go again. So our son and daughter-in-law came instead. Embark. We booked overnight before the cruise at Hotel Arlecchino which was at the opposite side of the plaza that has many water taxis and buses and the People Mover to the dock. Note we wanted to have 1 1/2 days in Venice before the cruise but we made a mistake with the time difference. So we had a walking tour just after landing and then in the morning we did some sightseeing and then we walked to the port, crossing the plaza and taking the people mover for 1.5€ person each way to the port and then walking to the cruise terminal. This could be stressful for those with mobility problems and/or excessive luggage. There appeared to be a shuttle but it wasn't running and there were minimal porters. Once inside, we arrived about 11:15, the process went smoothly. As Elite members we were told our room would be available after 11 but they weren't opened until 1:30. Room. We were in Aqua Class and our son and daughter-in-law were in a standard balcony room. Both rooms were clean and in reasonable repair as were most of the ship areas. They made good use of the Rendevous and Reflection Lounges, utilizing them most of the day and night. Bar staff were present but not obnoxious. Room cleaning staff were generally present and helpful. . I would have appreciated an option for vegetarian /dairy canapes. I look forward to receiving them but this time we were never able to eat all of them. Being an international cruise there were fewer participants at trivia, etc. But all the Celebrity Life staff were friendly and pleasant. More than any other ship I remember, almost every event was on time - beginning and end.I think I've seen this on other Celebrity ships too, The captains announcements can't be heard in the room. I couldn’t even find the TV Station to hear them on. This was very frustrating. BINGO seems too expensive and too little payout. Also it doesn't seem fair to disallow the Captains Club benefit (3 extra cards )on the last day. It also doesn't seem fair to not have a minutes based renewal when I used my 90 free ones and then it wasn't fair because I didn't get the credit I would have if I purchased it first instead of doing the 90 minutes The gym was basically function but their class schedule was very frustrating. The yoga and pilates classes were at 8am-9am and most of our excursions had stating times just after 8 and so we couldn't attend (I prepaid for 5 classes and only attended 1). I haven't gone to some of the production shows on other recent cruises but these were very much worthwhile. The theater was very comfortable. I apploud the designers for the great multi use of space espeically Rendevou and Reflection ships. My son kept looking for the table tennis table. He found raquets and balls but no table. But there were table tennis meetings on the schedule. We then found out that there were no tables but they must have purchased them in Athens ,by the end of the week there were two tables. Except for the last excursion day, the ship shore excursions seemed to go well. WE did a mixture of regular and third party excursions. Note it appeared that people taking private excursions often had to walk further than those on ship excursions. We had no problem exchanging some tickets when changed our mind. Overall my biggest dissappointment was there wasn't a specialist on Greek Mythology on board. Read Less
1 Helpful Vote
Sail Date: August 2018
We chose this cruise for the ports. It was a wonderful experience. Our cabin steward was kind, caring, and attentive. A very hard worker and we appreciated his trustworthiness! The ship shows some signs of age, especially in the cabin ... Read More
We chose this cruise for the ports. It was a wonderful experience. Our cabin steward was kind, caring, and attentive. A very hard worker and we appreciated his trustworthiness! The ship shows some signs of age, especially in the cabin bathrooms but it didn’t impede our enjoyment. Food was okay, not the best we have had but the staff all over the ship were great - especially in the kids club. The programming for kids was great. Our son, 10, loved it! He made friend with other children from all over the world and he couldn’t wait to go back every day. It gave us time to ourselves and him time to be a kid. Our least favorite poet was, sadly, Split. I so wanted it to be better than it was. Crowded and beyond hot. It was unbearable. The rest of the ports were awesome! Side note - we felt hiring private guides was better and less expensive that ship excursions. I’d recommend this cruise and ship. Go- have fun! Read Less
3 Helpful Votes
Sail Date: August 2018
Chose this trip to take my family, wife, 2 married children and 2 grandchildren on a Med cruise in August The ship is very tired There were too many passengers 2560 compared to the advertised capacity and no extra staff. Consequently ... Read More
Chose this trip to take my family, wife, 2 married children and 2 grandchildren on a Med cruise in August The ship is very tired There were too many passengers 2560 compared to the advertised capacity and no extra staff. Consequently bar service slow, public areas not cleaned to a high enough stand. Open dining arrangements a nightmare and when we had to use a tender service about a 1.25 hour wait!! That said the grandchildren (10 & 14) had a fabulous time so therefore their parents could also enjoy their holiday. I had no expectations so in that respect I was not disappointed Fortunately, on day 2 we bumped into the captain and hotel manager who asked if everything was ok. After explaining the dining experience the hotel manager made a couple of calls and our situation was satisfactorily resolved. Also my daughter used to see him in the gym and he repeatedly asked if things were ok. We received a complimentary meal in one of the specialty restaurants Read Less
2 Helpful Votes
Sail Date: August 2018
This was my first cruise and I absolutely loved it. I couldnt believe how effortless boarding the ship was, I've never seen such an efficient operation before, it was quite impressive. We ate at the main dining room most nights and ... Read More
This was my first cruise and I absolutely loved it. I couldnt believe how effortless boarding the ship was, I've never seen such an efficient operation before, it was quite impressive. We ate at the main dining room most nights and were served by an amazing team, in particular our sommelier Ana was brillant, there was 11 of us in total some nights, 3 of us wanted anything with bubbbles, 2 preferred red and the rest different whites and not only did Ana's suggestions hit the spot, she remembered our choices and our names. Mayuresh was our waiter and he was also wonderful, I can't say enough about the 2 of them. The buffet was ok they had a good selection for breakfast and lunch, but dinner was just ok not as many options as I would've liked which is the main reason I enjoyed going to the dining room. The ship is in ok condition and I think it's being refurbished in the next year or 2, which will be great and I hope they consider 1 change, the smoking area is too close to the pingpong tables and one of the entries to the buffet. Trips ashore were easy to arrange, mostly sightseeing tours and a few adventure options as well. I would sail with Celebrity again. Read Less
4 Helpful Votes
Sail Date: August 2018
BACKGROUND My DW and I are Diamond RCCL cruisers, we decided to give Celebrity a try to open up more itinerary choices. The fact that Celebrity gives us Elite status was another deciding factor. We have sailed smaller ships and mega ... Read More
BACKGROUND My DW and I are Diamond RCCL cruisers, we decided to give Celebrity a try to open up more itinerary choices. The fact that Celebrity gives us Elite status was another deciding factor. We have sailed smaller ships and mega ships before and are ok with either, understanding that we usually have to give up size for a more unique itinerary. We chose this Constellation 9 night cruise based on the Barcelona to Venice Mediterranean sailing that included Croatia and Montenegro. PRE-CRUISE Had no problems with the Celebrity website, the booking process, selection of meal times, tours, etc. I was able to set up my schedule exactly the way I wanted. Bought a couple of excursions. So far so good… I have to say that I was a bit dismayed with some of the recent Constellation reviews on Cruise Critic. A few of them described the ship as being “in major disrepair” and as being filthy. There were also reviews that complained about terrible service and rude staff members. As an experienced reader of reviews, I understand that opinions can vary widely. I also understood this ship wasn’t built yesterday. EMBARKATION (BARCELONA) Was a breeze. This time we opted for a later pier arrival (so that we could enjoy a few last hours of Barcelona) of around 2:30ish and we basically were able to walk on, go directly to our room, etc. We had priority boarding but really didn’t need it. We were able to buy some wine in the port store and carry it on with no issues. THE SHIP Obviously not a new ship, the Constellation does show some wear and tear. To describe it as being in “major disrepair” or “filthy” is simply ridiculous. Ship was certainly clean and we observed adequate ongoing cleaning activities. We spent most of our deck time in the solarium and there was always an attendant there cleaning and drying the floors from pool and spa splashes. Most of the deck chairs looked brand new. The carpeting didn’t even appear that worn to me. After reading those scathing reviews read pre-cruise, I was very pleased with the ship’s condition. Layout was also easy to learn. THE CABIN – 8002 We usually opt for a balcony but settled for an Oceanview (booked a Guarantee) in order to spend more on sightseeing, etc. We were assigned cabin 8002 which turned out to be a really oversized oceanview (due to the shape of the outside of the ship and the hallway, this cabin is like 30-40% longer than the standard oceanview. We really enjoyed the space!! The location of the cabin (extreme FWD) was not of any consequence regarding noise or movement on this sailing. Regarding condition/cleanliness – perhaps a little (and I mean a little) wear and tear, but very clean. We had no complaints about the cabin. Our Cabin Steward, Neil from India, was fantastic (best we’ve ever had on any cruise). Always a big plus when the Steward seeks you out on day one to both greet you and to find out if you have any questions/requests. DINING Always subjective, but here goes. We had Select Dining and I made reservations for dinners pre-cruise. We only really had an issue on night one when we waited in the reservation line for 30 minutes (behind a large group of suite guests with NO reservation that were trying to get multiple tables together, by the windows, etc, etc). IMO, the hostess really should have pulled this group aside to seat those in line WITH reservations. When we finally got to the hostess, she declared “you’re late for your reservation”, to which I replied “think it’s the other way around because we were here on time”. We were automatically seated at tables for two, which by the way, are like 6 inches from other tables for two. Really more like a table for four. We didn’t mind the closeness (we met some really great couples) but there is a bit of awkwardness because the food is coming at different times at each table of two - since the couples are seated at different times. On to the dining room food quality: overall, a bit better than RCCL. The prime rib was really good, as were the fish dishes. Loved having some new choices. Service in the dining room was very good overall, think we had one waiter on one night that was just average. No issues at all with wine and drink service either. We have had issues in the past on RCCL (getting timely drinks in the dining room), no issues on the Constellation. The Oceanview Café was also a positive experience for us. A big plus was that there were always open seats (which is not the case on the larger RCCL ships). I give the food quality and selection a slight edge over RCCL. We did not eat in any specialty restaurants. THE STAFF Our overall experience with Constellation staff members was excellent. I already mentioned our exemplary Cabin Steward. Many, many staff members called us by name (more so than any previous cruise). Of the several dining room teams that served us dinner, we only had one waiter that was “so-so”. The Captain’s Club Ambassador was very attentive during the evening happy hour. Our one interface with Guest Services (complaints about the really crappy internet) was handled to our satisfaction. The staff members in the Oceanview Café were very efficient, dirty plates were always quickly removed- pleasantly. I was also impressed with how organized the queues for excursions were handled by those staff members. I mentioned the slightly snooty Select Dining hostess -after the first night our interactions with her were fine. So, call me completely puzzled by those negative staff reviews I’d read pre-cruise….. CAPTAIN’S CLUB Certainly enjoyed the nightly cocktail hour(s). No drink coupons loaded on the card for this cruise, the cocktail crowd was always pretty small. Appetizers at the Elite happy hour were pretty weak, IMO the RCCL Diamond Lounge had better offerings. The free bags of laundry were fantastic. Also enjoyed the Elite breakfast. MISCELLANEOUS COMMENTS BEDDING- we slept fine but the mattresses could definitely use an upgrade. Also, it appears Celebrity does not use that foam “crack filler” when beds are pushed together? INTERNET- Absolutely horrible on this cruise. We could hardly get into our email, forget about uploading more than one picture at a time. After complaining at Guest Services, we were sent to talk to the “specialist” in the IT Lounge. He admitted that on that cruise the bandwith was “not what they had hoped for”. We ended up getting a 50% refund which I thought was fair. INTERACTIVE TV- How about posting the dining room menus here? Also was able to view my daily schedule on the newer RCCL ships, missed that here…. FELLOW PASSENGERS- Maybe it was the itinerary, maybe it was Celebrity – not sure which, but as a whole, we experienced a great group of savvy travelers (with the exception of the guy grabbing the buffet food with his hands – there has to be one on every cruise). Average age was also younger than we expected. CONCLUSION We enjoyed our first Celebrity cruise and would not hesitate to consider this line in the future. We look at Celebrity as an extension of RCCL, the slightly better food and service being an extra perk. Really wish we still earned RCCL points for Celebrity sailings though!! Read Less
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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