2 Helpful Votes
Sail Date: April 2018
We contracted this cruise with others through a common travel agent and received great value. The rooms on the 3rd level are quite small, requiring my wife and I to signal each other as to where we were headed in the room in order to make ... Read More
We contracted this cruise with others through a common travel agent and received great value. The rooms on the 3rd level are quite small, requiring my wife and I to signal each other as to where we were headed in the room in order to make space for us to pass. There is sufficient closet space, few drawers, a good safe, and interestingly the wall covers have a foam base which eliminates all noise other than that in the room. The daily trips related to the Jewish Excursions throughout the week and the guides, with one exception, were among the best we have experienced. Everything was easy here, prompted by a rather modest size passenger list. The food was from good to very good, with outstanding restaurant service, especially the maître d' who provided my wife at every meal with a serrated knife since she has problems with her hand. He would come up behind us, wherever we sat, and unobtrusively replace the cutlery. And he had the cook prepare a side dish for a passenger we sat with based on her request. MOST IMPRESSIVE. There is less to do in the afternoons after the tours and other than a piano player, nothing in the evening...with one exception. While the cruise director did good work describing the castles on the Rhine, more information would have been very helpful and more entertainment in the evening would have enhanced the trip. Our room was kept spotless, and the ship itself was exceedingly clean. It was a comfortable cruise with a very attentive staff. I wish that it had some added features in order for me to recommend this excursion to others. Read Less
2 Helpful Votes
Sail Date: April 2017
This was our 3rd Uniworld river cruise and our 6th river cruise overall. We have enjoyed every river cruise we have ever taken, but have stayed with Uniworld after our travel agent recommended that we switch to them. Uniworld's ... Read More
This was our 3rd Uniworld river cruise and our 6th river cruise overall. We have enjoyed every river cruise we have ever taken, but have stayed with Uniworld after our travel agent recommended that we switch to them. Uniworld's service is wonderful. The excellent service starts the moment you get within eyesight of the embarkation area. The crew take your luggage and usher you onboard to a very short and easy embarkation process. If you board as we did late morning, you are invited to lunch and can then go ashore until sailing. In this case, sailing was after dinner and we went out for the afternoon in Basel. When we returned our luggage was in our cabin. The staff takes works hard to respond to all requests. Our cruise director, Ramona, was excellent and seemed to be constantly available. When I had trouble with my return flight, Ramona helped me get the information that I needed. It was unusually cold during our cruise. During the afternoon when we passed the most famous Rhine castles there was a strong, cold wind. The staff frequently brought hot drinks and checked to see if you wanted any additional blankets. I really like the all-inclusive format and not having to have cash to tip local guides and drivers. The same driver handled all of our excursions and was very safe and careful. The food was very good. My husband said that the veal we had the last evening was the best veal he had ever had in his life. My favorite that meal was the creme brulee fois gras. I enjoyed a guided afternoon bicycle ride in Strasbourg. The bicycles were easy to use and in great shape. The staff made sure that the bicycle was properly adjusted for me before we departed. There was a large basket and we were given a bottle of water before we departed. Read Less
River Empress Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 5.0 4.6
Entertainment 3.0 3.9
Public Rooms 4.0 4.8
Fitness Recreation 4.0 4.0
Family 4.0 4.0
Shore Excursion 4.0 4.5
Enrichment 2.0 4.2
Service 5.0 4.8
Value For Money 5.0 4.5
Rates 4.0 4.7

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