11 Helpful Votes
Sail Date: March 2016
The food was good, never great. The cabin was cramped even for one person due to a huge king sized bed. Mirrors might make it look larger, but they don't make it be larger. Entertainment was Charlie on the piano every night ... Read More
The food was good, never great. The cabin was cramped even for one person due to a huge king sized bed. Mirrors might make it look larger, but they don't make it be larger. Entertainment was Charlie on the piano every night playing Boomer songs. I'm a boomer, but it would have been cheaper going to Las Vegas. The sole stab at culture was one time with a forty year old with pony tail who never got the word that the lecture method is a snoozer. He read from his cards, no doubt ones he developed for his class. The worst part was the scheduling. We were given two hours in Cologne with the only choice to go to the cathedral and back. Compare that to the scheduled overnights in towns that had the charm of shopping in strip malls. However, some of us discovered that the chocolate museum was just next to where the ship was berthed in Cologne. This was discovered on our own, despite the insufficient internet connection. So we did hit the chocolate museum, but only if we ditched the included walking tour of the cathedral. Don't be fooled that the ship provides walking tours designed for "Gentle Walkers." Strange how those of us who suffered from injuries and arthritis were put into groups with guides who beat out the other groups. We actually walked faster and got less depth of information. And don't blame the cruise director. She did not set up the schedule which was designed around extra cost shore excursions, berthing fees and port taxes (we were always furthest from anything in comparison to other cruises). This is a company decision. And the actual castles on the Rhine? They are still nice, but there are ferries which go up and down the prettiest area They let you get out, have lunch, grab a capucinno. We sailed right through with commentary, but no illustrated maps. They are on the net, but then again, there was that insufficient internet connection. Read Less
3 Helpful Votes
Sail Date: May 2015
Due to high water levels, passengers were loaded in Speyer, 3.5 hours down the Rhine. No advance notification even though they knew at least 3 days ahead that the situation was not going to improve. Pax were met by 2 persons who said they ... Read More
Due to high water levels, passengers were loaded in Speyer, 3.5 hours down the Rhine. No advance notification even though they knew at least 3 days ahead that the situation was not going to improve. Pax were met by 2 persons who said they worked for UniWorld, told to leave the luggage riverside, told to get into a van, taken to a skanky restaurant down the road, told that there was no time to order a meal, waited on the pavement for a big bus, waited for more pax, then driven to the ship. Told on the ship by the Cruise Manager that this happens all the time on river cruises and it is an "act of God" shrug of the shoulders and dismissed. Next day, we are told to fill up our water bottles (gift of UniWorld in our rooms) given 15 euros each for lunch money and sent back on the bus for 3.5 hours bus ride to Colmar, the first town on our itinerary. Ditto for the second day, albeit a shorter 2.5 hour drive to Strasbourg. Really, is 15 euros what a lunch is worth on UniWorld? Basically it was a bus tour with sleeping on a ship. On the fourth day, the cruise director triumphantly announced that our cruise will now begin. For this, they gave $1,000.00 credit for a future cruise. Future cruisers, please be forewarned that your river cruise on UniWorld could end up to be a bus tour for parts that God acted on. As it happens all the time, this is the arrangement you will receive. Read Less
River Empress Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 5.0 4.6
Entertainment 3.0 4.0
Public Rooms 4.0 4.7
Fitness Recreation 4.0 4.0
Family 4.0 4.0
Shore Excursion 4.0 4.6
Enrichment 2.0 4.2
Service 5.0 4.8
Value For Money 5.0 4.6
Rates 4.0 4.7

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