3 Helpful Votes
Sail Date: April 2019
This was my 8th cruise and first time on the Navigator. Overall, it was a great ship with a great crew. The ship is very similar to the Independence and Freedom of the Seas, which I've sailed on before and thoroughly enjoyed. Lets ... Read More
This was my 8th cruise and first time on the Navigator. Overall, it was a great ship with a great crew. The ship is very similar to the Independence and Freedom of the Seas, which I've sailed on before and thoroughly enjoyed. Lets start with the good: - The Ice show. This was fantastic and shouldn't be missed. They have a coordinated light show using drones as part of the show and it's amazing. - The guitar singer in the Windjammer singing "washy washy" songs. Haven't seen this on any other ships, and it always brought a smile to hear the days rendition of some song converted to a "wash your hands" song. Loved it. - Cruise director and staff were very energetic and funny. - Balloon drop at midnight on the first night of the cruise. I've done a New Years eve cruise and this reminded me of that scene. It was really cool. This was the first cruise where I decided to try the specialty dining as I've always been impressed with the MDR food, so was looking forward to seeing how much better the food would be. I tried Chops and Jamie's Italian restaurants. Chops was decent, but this was no where near as good as it should have been for the price. I was expecting something along the lines of a Morton's steakhouse or Ruth's Chris quality, but it really wasn't even close...more like an Outback experience. It was good, but not worth the extra money. We had a similar experience at Jamie's, though it was even more of a disappointment. Never been to an Italian restaurant where they didn't play Italian music...instead they're playing some pop/techno stuff, that just didn't fit. I've also never been to an Italian restaurant where they don't immediately serve you bread along with some form of spread. Instead, Jamie's has some different breads as part of the appetizer menu. Also the waitress seems to over explain everything. I appreciated her knowledge, but it got to the point where we just wanted her to shut up and let us eat. The staff was wearing jeans and flannel shirts...not sure how this is Italian themed, but maybe I'm not hipster enough to get it. The desserts were hit and miss...the lemon meringue cheese cake was wonderful, the tiramisu was lacking and short of any coffee flavor. I didn't get a chance to do the escape room. It wasn't open on our last sea day so you'll want to get in early so you don't miss that. Also, one night there was an even on the cruise planner for "Stargazing on the helipad". We weren't sure what would be involved with this but assumed it would have some crew lead event of sort. Nope, it was just a bunch of people on the helipad at night, all wondering what was going on. Overall, it was a great cruise and I would definitely go on it again Read Less
5 Helpful Votes
Sail Date: April 2019
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at ... Read More
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at chops grill day 1, etc. Got dad a balcony room (8582), and myself a Promenade Interior (8583) directly across from his. My father loved his cabin ... the fresh air and views. My cabin, however, was awful. Terrible toxic, chemical, mothball-like smell. I asked housekeeping to help twice. Two different staff members agreed it was unbearable, but offered no solution, no other cabin, no sympathy. (See more in my cabin review). The cruise and excursions we're enjoyable for my father. He enjoyed the food, the shows, the waterslides, the staff, and his cabin. I found the shows, the cruise director and the performances to be a bit cheesy and annoying. We loved our two excursions booked through the cruise ... The Dolphin Swim in Nassau and the Dragon Zip Line in Haiti. Incredibly professional and worth every penny The cruise staff was friendly. And the ship overall was clean. Read Less
2 Helpful Votes
Sail Date: April 2019
We chose this cruise as it is about a month out of dry dock from an extensive renovation. We have previously sailed on the Majesty, Allure, Freedom, and Mariner of the seas. We have also sailed on the Disney Wonder and MSC Seaside. We ... Read More
We chose this cruise as it is about a month out of dry dock from an extensive renovation. We have previously sailed on the Majesty, Allure, Freedom, and Mariner of the seas. We have also sailed on the Disney Wonder and MSC Seaside. We arrived at the port around 1:30 and basically walked onto the ship. Very quick and easy. We only got a chance to do the Riptide slide as we didn't feel like waiting in line for the blaster. We really enjoyed the solarium for adults only. We are early risers so we never had an issue getting chairs. I was thrilled to see them actually keep track of chairs that people tried to save. There were plenty of chairs all over in case they were all taken at the pool. We spent a good deal of time at the casino. We had fun but there was a lot of smoke that made it difficult to breathe. Our stateroom was great. We had a balcony towards the back and didn't have anyone above us. Our balcony was the last one, so it was slightly bigger than normal. We generally spend a good amount of time in the room, so we were disappointed with the few choices there were for tv. Even the movies you had to pay for didn't have good choices. We didn't do any excursions, so we splurged on specialty restaurants. We dined at Hooked the first night, which was decent. The food was good, but the service was lacking. We went to Jamie's Italian the second night and it was so good we went back again the final night. The main dining room was seriously lacking in food and service compared to the specialty restaurants. Even the plating was mediocre. I cook much better food at home. The food is one of the main things that we look forward to when cruising. I would absolutely recommend the dining package if it's something you're able to do. Food in the Windjammer wasn't as good as we have experienced in the past. El loco fresh was an excellent addition to the included restaurants. They do need to improve the queso though as it was tasteless and way too watery. We only had the pizza at the promenade which was good. We got wings from playmakers that were good as well, but they took much longer than we expected. Overall, we really enjoyed this cruise. We spent a LOT of time relaxing, which we desperately needed. Read Less
1 Helpful Vote
Sail Date: March 2019
The ABC islands were beautiful! We enjoyed our excursions, and the Sunset Cruise in Curacao was amazing! Great music, beautiful scenery, and excellent staff. Our Stateroom attendent, Tri, was very attentive and extremely nice. Our waiter ... Read More
The ABC islands were beautiful! We enjoyed our excursions, and the Sunset Cruise in Curacao was amazing! Great music, beautiful scenery, and excellent staff. Our Stateroom attendent, Tri, was very attentive and extremely nice. Our waiter and attendent in the main dining room (Stephen and Olinad) were the best!! Every aspect of this cruise, from the balcony room to the activities and food was awesome. I was celebrating with my mom on her birthday, and we decided to try Chef's Table. The cuisine, wines, and deserts were delicious. The games and entertainment were top-notch. I suggest going to see "Love and Marriage". The couples chosen for the game we saw were hilarious! There were several standup comedians. One was very funny, and the musical shows were professional and entertaining. There is so much to do on the ship that there is no way you can do it all. Never a boring moment...with that said, there are several places on this ship that one can find some peace and quiet, while viewing the beautiful scenery of the open sea. I've enjoyed all of my cruises with Royal Caribbean, but this one has been my favorite. Read Less
1 Helpful Vote
Sail Date: March 2019
We needed a break, and since our youngest was celebrating her 21st birthday the week before the cruise, we decided this was a perfect time. This was Navigator's third trip after her recent yard period, and she didn't disappoint. ... Read More
We needed a break, and since our youngest was celebrating her 21st birthday the week before the cruise, we decided this was a perfect time. This was Navigator's third trip after her recent yard period, and she didn't disappoint. On this cruise we had me (59), SWMBO (54), our son (26), our daughter (21), SWMBO's sister (59) and her husband (68). We travel often with my sister-in-law and brother-in-law and will continue to do so as long as they will have us. We always have a great time with them. Embarkation: Normally, embarkation is quick with little to no wait. Not this time. It seemed the folks from the cruise before ours were slow to leave the ship, so we were standing around in a crowded embarkation center for quite some time. We arrived around 1030 and didn't board until between 1200 and 1230. There was a large group that had been corresponding on social media and here on Cruise Critic and we were able to meet up with some friends of ours while waiting to board. Meals - Windjammer: The food in the Windjammer this cruise was up to its usual standard - decent, not outstanding, but it filled the void. Some was very good (especially the desserts) and some not so much (avoid the Eggs Benedict - the toughest English Muffins I have ever seen). As usual, the staff in the Windjammer was great, and overall it fit the bill. Meals - My Time Dining: Before cruising, we booked My Time Dining for 1800 each night of the cruise. First night - no problem. We were promptly seated and had a great table - first table on the left as you enter the dining room. The table has a decorative wall surrounding it that made it feel more private than the other tables. We really liked it. The second night, the computer system had our reservations at a different time 1715, but having booked everything for 1800 before leaving, we arrived at 1800. Of course, our table was given to another group, so we got moved to a new table with a different waiter and assistant waiter. It all worked out great though, as our waiter, Francisco, and his assistant, Shuzhen, were wonderful. Shuzhen is from China, and she told us some folks have trouble pronouncing her name, so she told us to call her by her family name - Moh. They were so friendly and attentive - absolutely terrific. The food was very good, except for one night when a number of us ordered the Braised Beef Short Rib - it was so bland. As for the rest of it - truly excellent. Bars - we all had the drink package and, as usual, it did not disappoint. The bar staff on the Navigator make killer Frozen Mojitos, Bushwhackers, and Mudslides. Their Moscow Mule could use some work though - theirs is basically vodka and ginger beer with a lime garnish. Ports: we hit Labadee, Aruba, Bonaire and Curacao on this cruise. We only booked excursions thru RC for Labadee - the Jet Ski excursion (we love this one), and my daughter loves the Zip Line. As for the other ports - In Aruba, we booked the JetLev (the water jet pack) for our son and daughter thru a local company (Red Sail Sports if I recall correctly - SWMBO did the research and booked it). Our son took to it immediately and loved it. Our daughter had a face-plant in the water and got a snoot-full of ocean, so she decided that was enough for her. The folks at Red Sail were outstanding. They meet you at the pier and drive you to their location. The driver gave us great tips for using the bus system in Aruba as the plan was to go to Arashi Beach after the JetLev. We grabbed lunch with our friends from NJ (whose son also did the JetLev) at a small joint by the beach - nothing special there. Afterwards, my daughter wanted to go back to the ship, so she and I took the bus back to the port while the rest took the bus in the other direction to Arashi Beach. Aruba is beautiful, and everyone had a great time. In Curacao we walked around town and did some shopping and sight-seeing - took it easy that day. We ate lunch at the Iguana Café along the canal next to the Queen Emma Pontoon Bridge. We got to see the bridge open and close a few times while we ate. Pretty good food there - we pretty much dined on the appetizer menu and really enjoyed it. It is an easy walk from the ship. In Bonaire, we rented golf carts for the day from Bonaire Cruisers, and that is definitely the way to go. They are two blocks from the dock, and they gave us great directions and maps and off we went to explore the island. From the salt flats, flamingo sanctuary, the old slave quarters, the lighthouse, the windsurfers and all the divers, we really enjoyed the leisurely trip around Bonaire. Highly recommended. Disembarkation - things ran a little slowly as the escalator that takes you from the ship to customs broke down. There was about an hour delay getting off the ship as a result, but we got our bags and got thru customs with no problems. Overall, we loved this cruise and were ready to get right back on the ship when we disembarked. I highly recommend this itinerary Read Less
1 Helpful Vote
Sail Date: March 2019
This is my second RC cruise, 20th overall cruise, this was the most disappointing. I believe in celebrating the positives so I'll start there. Nine days with great weather, met some awesome people and had the BEST/most enthusiastic ... Read More
This is my second RC cruise, 20th overall cruise, this was the most disappointing. I believe in celebrating the positives so I'll start there. Nine days with great weather, met some awesome people and had the BEST/most enthusiastic activities staff EVER (on any ship or line). Now why this got a two star: worst, most bland food of any cruise, Princess held this title for nine years but Navigator of the Seas now claims the title. I say this strictly from Windjammer and late seating main dining. My food was cold or luke warm when it should have been hot, and multiple dishes were straight up bland and flavorless. I addressed this during on board surveys and with waiters and head waiters, and even the staff seemed to know it. When the staff won't even drink the orange juice because it's color water there's a fundamental problem. To be fair the turkey dinner was good and the pizza in the promenade cafe was delicious. Sadly at one point my fellow guests and I questioned if this was a corporate decision to make subpar food included so that you would pay the surcharge and eat at specialty restaurants. I cannot speak from first hand about any of these but three different groups had not been happy with hooked or the chop house either. Biggest complaint cold, bland food. The burritos at Loco Fresh were good but the hours are just afternoon. Ben and Jerrys was tasty and reasonably priced (free soft serve by the pool was not good). Drinks were bad. I thought I would enjoy some fun tropical drinks on this vacation but the flavor and quality was all over the place. Some drinks were too strong and imbalanced others too watered down and flavorless. I'm really glad I did not get the drink package. Best drinks were served by the solarium pool. They were a positive and cheerful staff and most consistent. Schooner Bar was all over the place, some great, others undrinkable. Disappointed that movies in your stateroom had a $12 cost, that's crazy when other cruise lines movies are free. The room was regularly cleaned (loved the magnets on the door to notify staff). The pools were well monitored by lifeguards and after an early rumble for chairs by the pool there was a nice staff member who pulled towels and bags if people didn't show up within 30 minutes. I was impressed with RC that they followed through with this. Muster drill was efficient. Illusionist and ventriloquist were great shows (two of the best ever). Comedians were disappointing. I had a great time on this cruise but I think I'll take a break from this line. I hadn't been super impressed with my first experience and unfortunately this one didn't improve upon it. Read Less
Sail Date: March 2019
We chose this as our 2nd cruise because we had friends already booked. We then had an additional 6 friends join us. The reason for the 4 instead of 5 is simply due to issues with or at the terminal prior to and after we returned from our ... Read More
We chose this as our 2nd cruise because we had friends already booked. We then had an additional 6 friends join us. The reason for the 4 instead of 5 is simply due to issues with or at the terminal prior to and after we returned from our cruise. We had to wait for extended period of time both times with no real communication from Royal as to what the issues were. Apparently people did not get off the prior cruise and then when we retired the escalators were broke. So communication is key so I feel they need to work on that. Other than that the cruise was unbelievable. The destinations were perfect and the staff was beyond awesome. So friendly and helpful in every way possible. Special shout out to Raj and Sagar our dining staff. They are the gold standard of service and the excellence. They were on top of everything and never had to even ask it was like they read our minds ahead of time. Julio our cabin steward went up and over our expectations. My suitcase was damaged in transit and Julio help find the materials I needed to repair it. The different towel animals each night always put a smile on our face. Thank you so much to those gentlemen they deserved to be recognized by not only by myself but by The entire Royal corporate team. Read Less
Sail Date: March 2019
Chose this cruise because it was 9 days and I have only been to that area twice before. This ship is very hard to navigate from one area to another especially when the 3rd and 4th decks are involved. I wish we had known that water ... Read More
Chose this cruise because it was 9 days and I have only been to that area twice before. This ship is very hard to navigate from one area to another especially when the 3rd and 4th decks are involved. I wish we had known that water shoes were so important at the beaches in Aruba. The underwater rocks are tough. Also the "off road" tours they are really that "off road" and unfortunately far to long. Meals in the special dining rooms were excellent and the service outstanding. Meals in the dinning room had outstanding appetizers and starters but the entreas were not up to the standard set by the apps/starters. Over all the crew was very good and the rooms delightful. This was my 42 cruise and while it was not my favorite it was far from the worst. Read Less
Sail Date: March 2019
We chose this cruise based on price and intinerary. It was our first on RCCL and third cruise overall. Traveled as a family of four, with kids ages 9 and 11. We thought this cruise and ship were outstanding. We didn't realize upon ... Read More
We chose this cruise based on price and intinerary. It was our first on RCCL and third cruise overall. Traveled as a family of four, with kids ages 9 and 11. We thought this cruise and ship were outstanding. We didn't realize upon booking that it was going in for refurbishment, so that was a great surprise. Embarking and disembarking for us went well, but we were there very early at 11:30am. My understanding is that those that arrived even a half hour later waited for quite some time to board. The staff was outstanding, especially to our kids. The Flowrider and waterslide assistants were particularly helpful! Dining room staff and stateroom attendant were all very good, though I'd stop short of saying excellent. We were never nickel and dimed for anything. Just a few offers from staff for the specialty restaurants, but nothing beyond that. The photographers are there of course, but tolerable. Elevators were a struggle throughout the cruise. Waiting times were long and even when a car arrived, it was often full. Elevators were sometimes marked out of service. It would be improved if able bodied people who were only going one level would just use the stairs. For reasons I don't understand, the aft starboard set was the most reliable for us. We took great advantage of most of what the ship had to offer: - Waterslides: excellent. The single rider one is a bit fast for adults so I only rode it a few times. The double slide, where I could go with my kids, we did dozens of times. It was busy from 11-2 or so, and we avoided those times. After 4pm, we had the place to ourselves and took advantage! Great fun! It was usually open until 8pm. - Flowrider: My kids did this many times. Staff was outstanding in helping them! - Mini golf: Very well done and the best mini golf I've seen on a ship. Only complaint is that it is VERY poorly lit at night and it mostly unusable after sundown. - Basketball courts, table tennis, etc: your standard stuff. Equipment in great shape. - Pool loungers and pool: While the pool area was often crowded, away from the pool it never seemed too crowded. There were always plenty of chairs available somewhere on the ship. The areas by the mini golf course were usually available and well designed with wind blocks. The round sofa loungers are excellent and I want some for my backyard! A hidden gem is if you go to the Flowrider, on the starboard side is a staircase that goes down one level - there were 30 or so chairs down there that no one knew about. I usually had the whole place to myself, though it was sometimes shady depending on how the ship was oriented. The pools were excellent and never too crowded. My kids enjoyed them. - Laser tag: average. Music was painfully LOUD!!! We didn't go more often just because of the noise level in here. Bring earplugs. - Ice skating: My daughter loved it. Very nice setup and not crowded at all. Food: Windjammer: It's a buffet with standard buffet food. Desserts were excellent. I usually opted for whatever was on the carving tray and it was quite good. Music again too loud in here, and on too short a loop so that you hear the same songs over and over. By Day 5 of 10, it was irritating. It was well laid out and the all you can eat seafood buffet on the last night was excellent. Main Dining Room: We did My Time Dining and it worked out pretty well. We dined here 5 of the 9 nights. (The rest of the nights we were busy doing other things and just wanted a quick bite in the buffet.) One night they sent us to a table that was already occupied, but otherwise it was flawless. Service and food were very good. Prime rib on Night 1 was excellent. Same thing on Night 7 was disappointing. Not sure why. But otherwise, pretty good. Service was just as quick as an American restaurant. Loco Fresh: We loved this place for a quick bite to eat for lunch. Freshly made and great taste. No clue what to do with my dishes afterward though? We did not do any of the specialty restaurants or Johnny Rockets as the "included" food was plenty good for us. Entertainment: I thought it was excellent. We saw almost every show. The ventriloquist and hypnotist were our favorites. The Showgirl show was excellent, but the follow up Ballroom Show was very disappointing and slow. All other shows were above average. Live music throughout the ship was pretty good although there were some hits and misses mostly based on personal taste. Cabin: Small, as expected. We booked very late so we were on level 2. Not so bad 90% of the time, but there were two nights in which there was excessive noise (maintenance or machinery) from below, which woke us up, sometimes for an hour or so. I would try to avoid this level, though if it was all that was available, I'd still book it as the rest of the cruise was great! Temperature was perfect (although the rest of the ship was warm.) Shore excursions we did all on our own or third party. Haiti: beach (food provided on the beach is average to below average.) Aruba: horse riding with Rancho Notorious. Curacao: wandered Willemstad and visited the Maritime Museum, local shops, etc. Bonaire: glass bottom kayaking and (first time) snorkeling. Despite the few hiccups (noise, elevators) we would absolutely do this same cruise again. The staff were fantastic and the ship was immaculate. Read Less
2 Helpful Votes
Sail Date: March 2019
Wow, what a great cruise. The best of times start at Decks 11 and 12 around the pool. The cabanas were a joy to sit in--like box seats at a ball game. The 3 level Lime and Coconut bar is the perfect place to hang out, people watch and ... Read More
Wow, what a great cruise. The best of times start at Decks 11 and 12 around the pool. The cabanas were a joy to sit in--like box seats at a ball game. The 3 level Lime and Coconut bar is the perfect place to hang out, people watch and party. Soft serve ice cream on 11 now has an attendant. He kept the lines moving and eliminated the usual mess and germ sharing. El Loco Fresh (also on 11) is a free Mexican style buffet walk-up. Food was good, but the cheese was way thin and you had to open up the pre-wraped burritos to add some of the available hot sauces and assorted other condiments. That really backed things up. The new water slides are amazing. Tried em both and loved em both. If you want entertainment, hang around and watch people try to get out of the 2 seat blaster after their first trip. Best times could also be found at the Bamboo Room and Playmakers, both on 5. They are bars with good bar food; but at an extra cost. More on that in a minute. Deck 4 has $2 Mimosa's at the casino on the sea days. Best drink deal I've found since the 2 for 1 margaritas at the On Air bar on Freedom! Deck 3 has the entertainment. The shows at Royal Theater were varied and entertaining. Something for everyone. Studio B has a new ice skating show that is even better than the old one. It also has free skating and lazer tag. Good stuff. Now for the ok...the music was loud. I'm going deaf because of the way I played my music in the 60's and 70's. But most of the music onboard was way loud. Royal spent many millions renovating the pool area, so why on 4 different nights did we have late night parties on deck 5? They did have one on deck 11 one night, but the shrill electronic music that was playing drove us downstairs. Main dining dinner is at 5:30 or 8:00. It takes close to 90 minutes to finish. So why were some 60 minute shows scheduled at 5:00 or 7:00? Last, but not least, the Windjammer closes for the evening at 9:00. Which means that the only free food to be found after then is at the Cafe Promenade on deck 5. At busy times the wait would be 10-15 minutes for something to nosh on. Good business for the Bamboo Room and Playmakers though. And they do have good food. But those are just nits, the ship is great. Read Less
2 Helpful Votes
Sail Date: March 2019
An excellent check-in process (thanks to online registration) was later quickly forgotten when I found notes in my suitcase saying that Security had confiscated my 6-outlet power surge cord and my rare Olive Oil. When I protested these ... Read More
An excellent check-in process (thanks to online registration) was later quickly forgotten when I found notes in my suitcase saying that Security had confiscated my 6-outlet power surge cord and my rare Olive Oil. When I protested these items to Guest Relations, they immediately offered a single outlet extension cord (8’ orange heavy duty) for power, and explained that the Olive Oil was a “prohibited Item.” I asked where it was prohibited because I certainly didn’t remember seeing such a warning, but she had no answer and no sympathy. When I asked where the suggestion box for the Hotel Manager was located, I was told that the only way to interact with him was to personally complain to the Guest Relations representatives (CSRs) who would enter it into the computer. Really? The last thing I want to do on a cruise is to have to wait in line to solve a problem I didn’t create. It’s a very outdated business model. RCI advertises the best WiFi at sea, but it’s still terrible. I made the mistake of thinking I could work in the library using e-mail to transfer files to/from my company. Regular Outlook would not function at all; probably due to “closed Ports” according to my IT department. My company’s Outlook Web Mail worked; but was very slow. Best case, it typically took 8-15 minutes to email or upload a 5-6 MB Excel or Word file (typically containing a dozen small photos). There was only one IT guy to help with WiFi log-on issues, and he only worked 8-hour shifts. Oh, they did have a couple of extra people occasionally standing at the help desk; but they only had very basic knowledge and could not help me. Being a healthy eater, I asked the attendant at the Gluten-Free salad station, where the Olive Oil and Vinegar were located. I was told there was only the “house dressings” available. A day later, I found those items located on a display with the steak sauces and condiments. Talk about a clueless staff! Butter? For breakfast on the first day, I picked up a pat of butter and took it to the table. The expiration date was 3/27/19, which was one year from the manufacture date. Since the 27th was only a few days away, I handed the pat to one of two restaurant managers that were apparently “supervising.” His response was that there were still a few days before expiration. So, I asked him why eating year old food did not seem wrong to him, but he simply protested that they had several days remaining. After the 27th, they were still serving the butter. And that’s why I like to bring my own olive oil. Read Less
1 Helpful Vote
Sail Date: March 2019
We had a wonderful time on the newly refurbished Navigator. We chose this cruise because we had always wanted to see the ABC islands and this was a nice 9 day out of Miami, saving us airfare to Puerto Rico. We had sailed on Navigator ... Read More
We had a wonderful time on the newly refurbished Navigator. We chose this cruise because we had always wanted to see the ABC islands and this was a nice 9 day out of Miami, saving us airfare to Puerto Rico. We had sailed on Navigator before and were excited to see her after this impressive refit. We booked a balcony and travelled with my sister's family who has kids the same age as ours (10 and 12). We had adjoining rooms and were able to open the balcony door to share the space. As with anything there were some hits and some misses that I will summarize: Hits - the new water slides are great. By far the most fun we have tried at sea. The two person raft slide was perfect to go down with our kids. - the addition of a splash pad for the little ones was appreciated by several families - the new El Loco Fresh was a hit. Great tasting Tex Mex fajita style food that was included at no extra charge. Nicely located by the pool for lunch or a snack - the new sports bar was very popular - they actually had a professor of astronomy on board giving lectures. They were fascinating and our oldest loved it - the new ice show was a great production with some effects I've never seen before - The evening shows were entertaining. The Royal productions shows had very talented singers and dancers. The comedians were hysterical. - this itinerary was all we hoped for. We thought Aruba would be the highlight, but snorkeling at Bonaire was simply like swimming in an aquarium. Truly an unspoiled gem Misses - the new Johnny Rockets Express was disappointing. The food was good, but it is now an open area next to the pool. You lose the charm of dining in a 50's diner and no more dancing and singing staff. The pool noise was so loud that the manger actually had to unplug the speaker near Johnny's so that the staff could hear what people were ordering. - speaking of noise, I lost count of the number of people wearing noise cancellation at the pool deck. Someone had it turned to "11" ! - our cabin was disappointing. Our glass door to the balcony had a wind leak. We had maintenance out twice to fix, but they could never get a good seal. For a ship just out of dry dock, they had not fixed some of the basics. Also, the door that lets you merge two adjoining balconies would not latch and would bang around if you didn't keep it closed. Definite design issue here. - the ship definitely is more crowded. The staff told us that with the additional cabins and 3rd or 4th person bunks, they could cram an additional 1400 people on Navigator. You noticed it at show times, dinner seating and elevators. Not horrible, but definitely noticeable. - the crew as a whole seemed to be finding their feet. Not sure if it is because they came out of dry dock 2 weeks prior, but there seemed to be a lot of scrambling. Two of our dinners took 2 hours+ for no really good reason. Our cabin steward was simply the worst we ever had with Royal. Barely was seen and often didn't get to our rooms until lunch time and around 9:00pm at night - we wanted to do the Escape Room but had to pass. They charge $20 per person regardless of party size. If the 8 of us signed up it would be $160! We could do 4 escape rooms back home for that much. Also, no children under 12 were permitted, so we passed. I never talked with anyone that had done it the entire cruise. I'm guessing it won't be around long. - the Main Dining Room was good most of the time. My concern is that the menu choices seem to be fewer and fewer with each cruise. For all that, we had a wonderful time. I don't want to give the impression that I'm one of those people that complain they are on a cruise! Just want to give you an honest assessment. The ship is beautiful with lots of great spaces and features after this refit. The ABC's lived up to their billing! Nine days was just right for us!!! Read Less
2 Helpful Votes
Sail Date: March 2019
I wanted to try out the newly renovated ship. $113 M spent, looks like mostly for new water slides and pool decor. Air conditioning was not up to par, even crew was complaining about the heat. Several elevators not working for most of the ... Read More
I wanted to try out the newly renovated ship. $113 M spent, looks like mostly for new water slides and pool decor. Air conditioning was not up to par, even crew was complaining about the heat. Several elevators not working for most of the cruise. Seats broken in the theater and ice rink. Bathrooms near Windjammer not working at first. Holes in tile wall. Due to unrest in Venezuela, ship was unable to get some fresh fruit and vegetables. That was not a great deal, there was plenty to eat! Love the new Hooked restaurant. Chops was terrific, best filet i have ever eaten. Crew was friendly and attentive, food as usual was great. Shows were well done and contract entertainment was really good. Embarkation was a mess, delays and misdirected. Staff at the port didn’t seem to know or care what they were doing. Priority check-in meant nothing since most of the ship was priority. Tours and ports were great. First time at Labadee, enjoyed very much, lots of activities and also beautiful beaches and plenty of shady places too. Aruba is gorgeous, took see and sea tour. Saw plenty of beautiful fish at the shipwreck and divers. Bonaire and curaçao also beautiful stops, tour guides knowledgeable and friendly. Read Less
Sail Date: March 2019
We chose this cruise 2 years ago based on the itinerary and sailing date. Embarkation was a breeze since the cruise before us had been canceled. However, if you were a parent with small to teenage children, you would have been very upset, ... Read More
We chose this cruise 2 years ago based on the itinerary and sailing date. Embarkation was a breeze since the cruise before us had been canceled. However, if you were a parent with small to teenage children, you would have been very upset, since they didn't start any of the kid's programs until Thurs. night. (We left Sat.) The re-fit of the ship included major work to the 11th deck, we were on deck 10, something happened in re-fit because the whole deck's virtual balconies worked on & off. RC did the right thing and gave everyone on deck 10 a shipboard credit to compensate as if we had booked a standard room. Also, if you are a gym enthusiast, you would have been disappointed. They only had a handful of treadmills and they were located in the corner of the Solarium area. I can only assume that with the re-fit some things didn't get totally finished. The food was, as always, very plentiful, but average. Friends who we traveled with thought the food was exceptional, so it's just a matter of taste. The shows were very good and there wasn't any major seat hogging going on. I wish I could say the same for the pool deck. Regardless of how many times passengers were reminded on a daily basis not to reserve deck chairs, people did just that. So on sea days you were hard pressed to find 2 "available" chairs near each other. It's unfortunate that some people just think they are better than the rest of us, and there really isn't anything a cruise line can do about that. The ports were beautiful and the weather was great. The service was excellent, and I have never been disappointed by RC in that regard. We have cruised 10 times with them. Read Less
1 Helpful Vote
Sail Date: March 2019
This was a group cruise our travel agent put together that she was going on with her family and friends. We have sailed with her before, and had a wonderful time so we thought we’d book again. We sailed on the Adventure of the Seas a ... Read More
This was a group cruise our travel agent put together that she was going on with her family and friends. We have sailed with her before, and had a wonderful time so we thought we’d book again. We sailed on the Adventure of the Seas a year ago and loved the ship, which was similar before the renovations. We knew the Navigator would be extra nice, and we were not disappointed. We did not know about the planned refurbishment until a year or so ago, so we were pleasantly surprised with all of the wonderful additions!! We were all very happy our cruise was not cancelled, as the previous planned cruise was. We were excited to go back to Aruba and Curacao, and were happy to see Labadee and Bonaire, new islands for us. Bonaire was wonderful for snorkeling! We walked down to the Divi Flamingo, just a 5 minute walk to the right of the port, paid our $20 Day Pass, Fee total for 2, and chose a great location on their pier, full of empty chairs and umbrellas surrounded by rocks and coral, and tons of colorful fish!! It was a wonderful day!!! We rented our snorkel mask and fins from their dive shop for $12 each, enjoyed a pina colada from their bar, and totally relaxed. We were entertained by crabs walking around, and spoke to nice Norwegian guests staying at the resort, surrounded by many empty chairs. We were the only cruisers from our ship and had the place to ourselves. I rained that day for a good hour but we were totally protected under the grass umbrellas. In Aruba we took a cab to Eagle Beach for a change, recommended by the cab driver, but should have went back to Palm Beach. It was VERY windy and not an expected fun day at all. It cost $40 for 2 chairs and an umbrella, and we will never go back to that beach again. We should have left and went to Palm Beach, where there is food and shopping, a Dunkin Donuts and none or less wind. In Curacao we had a nice day. We walked around the town and had a delicious soft ice cream cone at Kentucky Fried Chicken. Yes, shocking. Lol! There was a big picture of an ice cream cone outside and we decided it was worth the risk. Ice cream at a chicken place? Go for it! it was delicious and refreshing! In Labadee we enjoyed a delicious bbq lunch provided by the ship. We had paid for the cabana umbrella and 2 chairs for $38 total for 2, but we left after we realized it was not what we wanted. The ocean was joy smooth and relaxing. It was rocky, had tons of coral to dodge and not get cut (without beach shoes), itchad a strong current with an undertow and a dip in the sand I had trouble getting in and out of the water without falling. Just not my idea of a relaxing day. We left and walked a short distance to Nellie’s Beach. Nellie’s Beach is on the Caribbean side. It had free chairs, calm clear water, no coral or rocks, no dips Gerri g in and out of the water, and trees to put your chairs under for shade, if you wanted. They offered umbrellas for a cost hutvwecwere totally fine where we were. It was a much better spot for what we wanted for our day in Labadee. Overall it was a great cruise! My hubby went down the one slide open (after the refurbishment) and we played mini golf. The shows were all fantastic in the theater! The band was terrific, especially the piano player who would be seen olying in the elevators on many occasions! Too funny! He could play anything and give it 110% The band by the pool was terrific, as was the DJ and entertainment staff! Hugo, the DJ, was fantastic! Lol! So much energy!! Where he gets it, I do not know! He truly loves his job! Talks way too fast but okay. We got used to it. Our cabin steward Davis was excellent, and very accommodating! He always greeted us by our names and asked how he could help us the first time we met him. He brought us extra hangers, extra towels daily and filled our ice bucket 2 times a day. Much appreciated!! Our waiters in the dining room o were outstanding!! We were at table 413. They were very nice and served our meals very well and were so nice and friendly!! We wanted to take them home with us! Atish and Sasicha were two of the best waiters we’ve ever had in our 14th cruises! The fried eggs in MDR and in the Windjammer were always underdone and runny. They sadly just never got it right. Oh well, everything else was terrific, especially their soft rolls and the carving stations! Loved the roast beef, ham and pork! I wish the gift shops sold post cards of the ports we were going to so we could write a few on the ship. Other lines have them in their gift shops onboard. Just my suggestion. Go to the shows! The comedians were too funny!!! Some nights we went twice to laugh again! The singers and dancers were very talented, as the bad was! Loved the music in the promenade, especially the 60’s, 70’s and 80’s music themed dance parties!! All in all we enjoyed our vacation on the Navigator and hope to sail her again! Happy cruising!! Any day on a cruise vacation is a Happy Hour! Read Less
1 Helpful Vote
Sail Date: March 2019
Pretty loyal to Royal and a very good cruise overall, but have to say I am disappointed in what I feel is a slippage in quality of food and communication. We booked this cruise about 8 months prior to departure. Brought our adult children ... Read More
Pretty loyal to Royal and a very good cruise overall, but have to say I am disappointed in what I feel is a slippage in quality of food and communication. We booked this cruise about 8 months prior to departure. Brought our adult children as well. 5 rooms total. Selected this particular ship for length of cruise and itinerary. Our room was a regular balcony. The children were all in various interior rooms. Let me start with the concerns. Navigator was coming out of dry dock after major renovations. The cruise before ours was cancelled because the ship was not ready. Many people were wondering if our cruise was going to sail or not. RCCL would have been wise to email all of us with an update and to assure the cruise was on but there was no communication at all. The upgrades were wonderful on the pool deck. Really liked the new look and vibe; however, one new water slide never opened on our cruise, the youth space never opened, and, most upsetting to me, was that the fitness center never opened. Additionally, there was NO communication from the ship’s staff about these closures nor if and when they would open. Daily trips to Guest Services and asking directly of Hotel Senior Staff members provided a variety of reasons and excuses for lack of openings but were always told they would open at some point during the cruise. They never did. Again, RCCL would have best served its guests by providing consistent, written, and proactive communication. The Guest Services Manager did not return my call to her so I had to track her down personally. She deferred me to corporate guest services, but after the cruise, corporate referred me back to the ship’s guest services. Being just shy of Diamond status, I found this lack of communication very unsettling and unprofessional. To cap it off, not once during the cruise did I receive any invitations or communication around being an Emerald member or any sense of welcome back to RCCL. This has left me questioning my loyalty to RCCL. Having sailed Holland America just before this cruise, I also felt the food in the Windjammer was subpar compared to HA’s wonderful buffet service. Main dining room food and service was quite good on Navigator though. Love the Mexican eatery on the pool deck. Ate there a lot. Enough of the concerns. Our balcony room was clean and spacious. Bathroom was the usual tight squeeze but I am used to this. The continual pool deck music and vibe were outstanding. Music was excellent at all venues. Entertainment for the shows was also pretty good. Room service was also solid. The theme nights were fun. The ice show was outstanding—went twice. Played laser tag—also fun. Couldn’t run on the outdoor jogging track—too crowded and temporary gym (7 machines) was less than excellent. The exercise bikes were found in 1-2 inches water every morning because of deck washing at night. Labadee (spelling?) beach was beautiful. Pretty crowded at lunch time and food was just okay. Our ports of call were all good though Bonaire stands out as exceptional after taking the water taxi out to Little Bonaire for snorkeling. Such blue waters and lots of fish. Everyone in our group had a lot of fun. There’s plenty to do on the ship during sea days. Getting on and off the ship was seamless. Everyone in our group was sad when the cruise ended and I think everyone would enjoy another another RCCL Cruise. My expectations are high though, especially after spending as much money as we did to make this cruise happen, and they were not fully met on this cruise. I am not sure if I will cruise RCCL again, even though I am one cruise away from Diamond status. This makes me sad because I have been loyal to Royal all these years. We’ll see. Read Less
2 Helpful Votes
Sail Date: March 2019
We (a group of 31) chose this ship because of the "new water slide and water coaster." The ship was to be refurbished and greater than ever. The first original sailing on February 24th was canceled and RC should have canceled the ... Read More
We (a group of 31) chose this ship because of the "new water slide and water coaster." The ship was to be refurbished and greater than ever. The first original sailing on February 24th was canceled and RC should have canceled the next couple cruises. Only one water slide was open part of the time, the other leaked to the floors below. RC failed to check the air conditioning units on the ship while it was ported...it was extremely hot in the rooms, in the dinning areas, in the casino, in all areas. only 1/3 of the elevators worked and a few of the public restrooms were either closed or had water problems. The new cabanas on deck 12 were nice but the light fixtures in them were not secure, one fell on some of our group members and thankfully they didn't get hurt too badly. The next day, RC removed all of the light fixtures from the cabanas. The fitness centered was located on the deck...the room was not ready for equipment so they had a few things on the deck. We didn't have children with us but the children's areas did not open until March 6. The casino was so jam packed with chairs in both the table and slots areas that the folks using chairs could not possibly get through. The staff was very friendly as usual. Some of them were obviously just starting to work together, some of the tables took a very long time to get their dinners which were not what the people ordered. I found this to be very unusual since the dining staff is typically on top of things. It was so hot in the dining area that it was almost unbearable. I felt as if we were being forced to go dine at one of the pay restaurants... I was very disappointed that Royal Caribbean made the decision to set sail when it was obviously not ready. I would have rather rescheduled it. Read Less
5 Helpful Votes
Sail Date: March 2019
First cruise after it being refurbished. We chose this cruise because of its itinerary and it being 9 days. The renovations to the ship are very nice. Unfortunately some were not complete so, therefore, we didn’t get the full ... Read More
First cruise after it being refurbished. We chose this cruise because of its itinerary and it being 9 days. The renovations to the ship are very nice. Unfortunately some were not complete so, therefore, we didn’t get the full benefit. If I would of had children along I would have been disappointed because one of the slides was not operational yet and the children’s play areas were not complete. For 70 year olds that didn’t care about those things it was great. Food, service and entertainment were all excellent. We were traveling with a group of 12 and everyone had a great time. Small complaint was the first couple of nights were slow in the main dining room but it got better as the week went on. Also, the only movies offered in the cabin you had to pay for. There should be at least one or two movies a day you don’t have to pay for. About the only TV was MSNBC and Fox News. I know you are not on a cruise to watch TV but sometimes you like a little quiet time away from the crowds and music. They showed movies out on the pool deck but you couldn’t hear and who wants to sit in the hot sun to watch a movie. We did feel that the ship felt a little crowded. I don’t know if it was because some venues were not open yet and everyone was pushed into the areas that were but at times it was crowded. Read Less
2 Helpful Votes
Sail Date: March 2019
We chose this cruise because of the 9 day itinerary. And because of how long we were in port at each stop. But unfortunately because Royal decided to set sale with the ship not being at 100% we did not get the full benefit. If you ... Read More
We chose this cruise because of the 9 day itinerary. And because of how long we were in port at each stop. But unfortunately because Royal decided to set sale with the ship not being at 100% we did not get the full benefit. If you had a child on this cruise you were very disappointed, which we did in our group. Adventure Ocean did not open until the 7th day of our 9 day cruise. Royal should have disclosed this to families up front before they had us all on board. But the worst part was, they kept saying, "it will be open tomorrow", and it never was until the 7th day. Also the one water slide never opened when we were on board and the gym, which my husband would have used everyday, never opened. We all felt like they could have been more transparent of what work still wasn't done and let us make the choice if we still wanted to sale or reschedule. The food in the dining room was very good, once we got it. Most nights it was over an hour before we got our entrees, and one night was 1 hr. 40 minutes, with a 5 year old at our table. We also loved the entertainment they had on board. Great Comedians and shows. Also, we had a lot of fun in the casino. The Bar staff in the Casino were great and helped to make our trip. A big shout out to Alex, who over sees the Casino Bar, he was great! The Itinerary though was fabulous, we loved everyone of our stops and how long we got to spend at each place. Read Less
3 Helpful Votes
Sail Date: March 2019
I was looking for a Royal Caribbean cruise to Aruba, Bonaire, & Curacao, and the Navigator of the Seas, sailing out of Miami, had just the itinerary I was looking for. My wife and I booked one of the two new panoramic suites above the ... Read More
I was looking for a Royal Caribbean cruise to Aruba, Bonaire, & Curacao, and the Navigator of the Seas, sailing out of Miami, had just the itinerary I was looking for. My wife and I booked one of the two new panoramic suites above the bridge. We found the accommodations spacious, and the view out the floor-to-ceiling windows spectacular, which overlooked the helipad at the front of the ship. The suite perks were excellent, and the Suites Concierge, Grecia Guillen, was exceedingly helpful, energetic, and always smiling. She assisted us in getting dining reservations one night when we were previously told the time slot was full. For all suite guests, she also arranged a luncheon and tours of the Galley and Studio B, the ship's ice rink and multipurpose venue. As a suite guest, we were given priority embarkation and disembarkation processing, which went smoothly both ways. The entertainment quality was world class, featuring a different show each night of the 9 day cruise. One of the favorites was the Royal Caribbean produced ice skating show starring some current and former Olympians, and other top-notch professionals. Other highlights included world renowned ventriloquist Ronn Lucas, "Diva of the Seas" Stephanie Baker, juggler Adam Kario, with comedian Ralph Harris closing out on the cruise's final night with a hilarious routine. Additionally, there were three Royal Caribbean original production shows.featuring the Navigator's in-house orchestra. They were amazing, performing nightly at all of the shows in the main theater and at other locations around the ship. Off of the ship, on port days in Aruba, Curacao, and Bonaire, we participated in bus tours of each of the three Islands. The bus drivers and tour guides were professional and courteous. We found all of the tours to be interesting and informative, and were started and ended in a timely manner without incident. Prior to those islands, the ship docked at Labadee, Haiti, which is Royal Caribbean's own private resort. We had been to Labadee on a previous cruise and did not book any shore excursions at that port of call. Read Less
3 Helpful Votes
Sail Date: December 2018
This is the second time that we are on this ship. We also cruised for New Year's last year and booked this cruise while we were on the ship. I have to say last year was better. The ship is getting ready to go in for dry dock for ... Read More
This is the second time that we are on this ship. We also cruised for New Year's last year and booked this cruise while we were on the ship. I have to say last year was better. The ship is getting ready to go in for dry dock for a major renovation. We live in Miami so we used Lyft to go to the port. We got there at 11:30 am. Embarkation was quick - we are Emerald and the line was very small. Our room would be ready at 1:30 so we went to the buffet to have lunch and wait for our cabin. We had an interior cabin - 9643 - it was confortable - had lots of storage space and drawers. Our cabin steward was excellent, We cleaned our room twice a day, brought us ice and was attentive to all our needs. We had Mytime dining and we had made reservations for 7:30 3 nights a and 2 nights 8:00. Out waiters were ok - not as friendly and attentive as what we are used to - maybe they had too many tables to serve. The food was ok - nothing expectacular. They never served lobster. We were on the Harmony in September and the food and the service was excellent. We ate in the buffet for breakfast and lunch. Breakfast was good - they had a good selection of items but lunch was not so good. It was like eating the previous night reheated leftovers. You could not even make yourself a great salad. The staff was attentive and friendly. We enjoyed the shows - there two production shows, one hypnotist, a comedian and a tribute to BonJovi. There were all good. We spent quite a bit of time in the Casino. The slots were not paying much. Even the high rollers were not winning big jackpots. There was a lot of smoking in the casino which I don't like - specially people who don't play go there to smoke. Non smoking slot section is very small. They had raffles but if the person was not there they did not pay the price and did not any more names. We had two stops - Nassau and Labadee. In Nassau we took a cab to Baha Mar Resort and Casino. Beautiful resort and a great casino. In Labadee we went to the beach and spent the day there and enjoyed the ships BBQ. Since we live close to the port we cruise a lot and have been to these ports several times but always enjoy going again. Disembarkation was easy. We were off the ship by 8:45 am after picking up our luggage and quickly going through Customs. The New Year's celebration was good. They had music by the pool and also in the Promenade. This year they were selling tables in both areas so people would have reserved seating. The promenade was packed so we went up to the pool deck. Overall we enjoyed the cruise. Like this ship - not too big not too small. All the staff was friendly and attentive and we would cruise on it again. Compared to the Oasis class ship what I like about the Navigator is that it has a lot of open areas to sit where you can watch the ocean like in lounges. (deck 4 & 5) What I don't like is that they have limited venues to eat - Park Cafe is very small - it has sandwiches and pizza and when the buffet is closed (3:30 to 5:30) it's the only place you can grab something to eat (for free). Coming back from Nassau there must have been 100 people in line to grab a snack. Whereas the larger ships have many more options. Read Less
2 Helpful Votes
Sail Date: December 2018
I loved this cruise. I would first like to say how great the staff were. Our waiters in the dining room were a joy to talk to and the stateroom staff were also very nice and made you feel welcome. There was never a time where we didn’t ... Read More
I loved this cruise. I would first like to say how great the staff were. Our waiters in the dining room were a joy to talk to and the stateroom staff were also very nice and made you feel welcome. There was never a time where we didn’t have something to do on the ship. I enjoyed lounging on the poolside and in the hot tubs for times where we wanted to relax. As for the entertainment, there’s so much to say. The comedy shows were amazing, the game shows are a blast to watch, and live music and karaoke was fun. We also enjoyed mini golfing, ice skating + an ice skating show, the arcade, family bingo, and ping pong. As for the food, everything we ate was complimentary and it wasn’t bad. Most of the things were delicious, and only a few things could’ve been better. I loved going to the Windjammer every morning for breakfast, grabbing a bite from the Cafe Promenade, and dining at the Saphire Dining Room fo dinner. The gym had lots to do. I had tons of fun on this ship, even if it’s an older ship. I wouldn’t have been able to tell it was built in 2002 if I didn’t find out. New Year’s eve was also a great time, despite our balloons being stuck, but that was all joy and laughter. The days at sea were mainly lounging but if we had “nothing” to do, we could always go exploring around on the ship or the Star Lounge was a great spot for entertainment. For the ports, Nassau and Labadee were great experiences, and we were always on time. This was a great experience for my first time cruising. I think it’s great for all ages. The only negatives would be some rocking on the ship but I got used to it. Thank you Royal Caribbean!! I will miss this ship a lot. Read Less
3 Helpful Votes
Sail Date: December 2018
We enjoy cruising at Christmas - no cooking, no planning, no decorating, just enjoying time together as an extended family. Last year during our Western Caribbean Christmas Cruise on the Rhapsody, we pre-booked this cruise. We were ... Read More
We enjoy cruising at Christmas - no cooking, no planning, no decorating, just enjoying time together as an extended family. Last year during our Western Caribbean Christmas Cruise on the Rhapsody, we pre-booked this cruise. We were looking forward to it as we've never been to the ABC islands. However, as we started looking at shore excursions, we found we were limited because we don't dive. We decided to just wing it at each port. More on that later. Miami proved to be a bit more difficult to get to - really having to fly from Atlanta rather than spend almost 4 days driving. But we flew into FLL and Uber-ed into Coconut Grove - the Hampton Inn there proved a great central location for exploring. We walked into the Grove for sightseeing and dinner the night before and the morning of our cruise, had a great private tour with John Simmons of Miami Native tours. He dropped us right at the port after several hours of highlights around Coral Gables and Miami. Embarkation was smooth in Miami and I appreciated the small cards RCCL gave out letting us know what was open for lunch and where things were as we boarded. Lunch in the Windjammer was a zoo that first day - I was disappointed they didn't offer limited service in the Sapphire Dining Room at least to alleviate some crowds. The Navigator itself is a beautiful ship. Public areas are well-decorated, offering comfortable seating options and stunning works of art. The Promenade is a nice touch but we found ourselves wishing it offered more variety of shops and restaurant/bars. We went to Two Poets for a drink shortly after sail-away and were surprised there was no food offered - even themed snacks would be a nice touch here & at Vintages (wine bar). My Black & Tan turned out pretty much all black, which was also a bit disappointing. Our assigned dinner was at 5:30 in the Sapphire and we enjoyed meeting our tablemates and server Raj and assistant waiter Sheik. Dinner was good, with 3-4 options in each category changing every night and the rest stable for the full 9 days. Some things could have been better - I ordered Vegetable Korma one evening and specified to Raj that I was not a fan of cauliflower, if they could limit the amount of that. I think he mis-understood as mine included 1 piece of carrot, a handful of peas, and all cauliflower. My husband's contained almost none of the white vegetable. This was not the first time that happened, but we did enjoy their service, especially when Sheik brought out his ukulele and serenaded our table! Throughout the cruise, we dined in Chops for the Holiday Dinner Christmas Eve (which was amazing), Chops again for dinner on night 8 (which left much to be desired although our server Mummah(?) was fantastic), Sabor (Stephen was terrific), and the Chef's Table which was also a special treat. We had lunch on day 9 at Izumi which was also well-prepared. Windjammer was nice, although we found we did not find the variety we've found before on previous RCCL travel. They offer a late-night snack at 9:30 of burgers, hot dogs, tacos, mac & cheese, pizza, fries. No major changes to this throughout the cruise. We know this because we were there every night, getting drinking water for our cabin. It seems like it was very difficult to find ice water on this particular RCCL ship - it's at the cafe in the Promenade, on the bar in the Solarium (although not cold), and in the Windjammer. As for Entertainment, they offered the usual variety of Trivia (which was hysterical thanks to Nicholas and Dominic as well as others on the Cruise Director's staff), shows (which varied and seemed to feature 3 nights of solo singers - a bit old after the first night), a Journey Tribute Band which was great, the Ice Dancing show (terrific!), Magician (good), Comedian (didn't see him), and Juggler (great). A guest lecturer told us about the history of each port, but they moved her location several times making it hard to find and honestly, once found, she was not a great presenter. They also offered some mild hit movies at the pool and in the theater, but they were at odd times for our schedule (at the pool just after Formal Dinner) so we didn't catch any of them sadly. Movies in the cabin run $12 which was a little disappointing as sometimes that's a nice break after a few hours in the sun. The New Year's Eve celebration at 10pm in the Promenade a few nights before the real thing was actually a lot of fun, featuring live music and a huge balloon drop with stomping to pop! Public areas overall seemed a bit crowded during our 4 days at sea. The Cosmopolitan Club on 14 was a favorite hangout for us to read but it was frequently closed for private functions. The lounges on Deck 4 would have provided a nice area to sit and read, but the Casino smoke lingered too much to be comfortable for long. The R-Bar was a great spot to catch up on reading or iPad game playing, but was frequently filled with tweens playing loud games. This cruise seemed to have a preponderance of unsupervised tween groups - more so than previous holiday cruises - and this led to a lot of games of "stop at every floor" on the elevators as they ran from level to level, pressing buttons. As for lounges in the evenings, the R-Bar was easy access for a pre-dinner drink, but we were horrified by some of the concoctions they served us! Before our Holiday Chops meal on Christmas Eve, mom & I ordered Dirty Martinis. These came out with an odd yellow color. When asked, our server explained it was because of the olive juice. No. I enjoy dirty martinis, even make them at home on special occasions. Olive juice is not yellow. Yup, tasted like someone added limoncello to a dirty martini. The cosmopolitans they brought instead were perfect though. Mom ordered a Kir (not Kir Royal she explained to them) and it still came in a champagne glass with cherry. No. Finally, one of the last evenings, we ordered Cosmos again because they were good the first time. This time they came out cloudy with orange slices. Yup - cranberry juice and orange juice. Not a cosmo. So the bartenders there definitely need some help with cocktail craft, but service was good. Shore excursions - the only ones we booked through the ship were on Labadee but the Kayak Adventure was well-executed and we enjoyed our time very much. We rented a clamshell (beach lounger for two) and a floating mat. Our tickets said to go to Adrenaline Beach but the Beach Loungers were a special section a good hike from there. There is a trolley to help get around the resort, but perhaps better directions would have helped. They gave us a hard time about getting a 3rd chair. There are 3 in my family - we've always done this & rotated our time in the sun, but this time they were not as friendly. We still enjoyed our time & really liked the Labadoozie specialty drink. Pool - as usual, the empty towels on chairs flooded the pool deck each day at sea. I was impressed to see notes left on some "saved" that RCCL noted the time and said they would remove the items after X time. However, it was not consistent or enforced. Once, which reading in the Cosmopolitan Club for almost 2 1/2 hours, I eyed a set of 4 empty towel chairs in a prime sunny spot. One person came & sat on one for about 3 minutes while re-applying sunscreen, but they sat unwrinkled the whole time while I watched a woman fold a towel nearby to sit on the ground against a pole to take advantage of the sun. Overall, this cruise was enjoyed by all - from 15 1/2 to 75 1/2 year olds. We all felt very relaxed and caught up on a lot of reading. Bring games and your own entertainment - especially if you're not planning to gamble, surf, ice skate, or rock climb. I would recommend it, especially if you plan to take advantage of the diving opportunities in these islands. Well-done RCCL. Read Less
7 Helpful Votes
Sail Date: December 2018
We are back from our five-day cruise and already planning another one during Spring Break in March, 2019. We like cruising. I am not sure if we like Royal Caribbean, though. Our Navigator of the Seas cruise had ups and downs. The ... Read More
We are back from our five-day cruise and already planning another one during Spring Break in March, 2019. We like cruising. I am not sure if we like Royal Caribbean, though. Our Navigator of the Seas cruise had ups and downs. The 3,800-passenger capacity super-ship had the largest cabin room (200-sq. foot room, 65-sq. foot balcony) that Denise and I have ever experienced. It even had a large couch, and life looking out from a balcony is always better. Navigator is a beautiful ship. It has a promenade walkway that looks like a modern-city street, complete with attractive second-story apartments gracing one's view. Along this gorgeous walkway, there is a shop open where one can get coffee, tea, and pastries 24-hours a day. Now that's my kind of service. The overall service provided by the 1,100 workers is first-rate--as it is on nearly every cruise ship. C'mon, it's why we cruise. There were things about the Navigator of the Seas that make me question whether I want to cruise specifically with Royal Caribbean. This was my first Royal cruise, and it felt to me that Royal is using super-ships in search of families with children. The ad for Navigator online encourages passengers to "amp up" their experience. I am 64 years old, and I stood in front of the floor-to-ceiling amplifiers at a myriad number of rock concerts during the 1970s and 80s. At this time of my life, I desire a good meal with the woman I love--followed by a game of cribbage. So maybe Royal Caribbean is not the cruise line for me. A big factor that helps me decide on a cruise line is food quality. Overall, Navigator did not have the quality I wanted. The buffet food in the Windjammer Cafe was mediocre--not bad but not great, either. Then, on the second night of fine dining, Denise got food poisoning. We can never prove such a charge, but food poisoning is our conjecture. If correct, our experience underscores the following: when Navigator advertises that it provides "cuisines that you crave," food poisoning cannot be an cuisine option. There were meals offered every night of the cruise, and we think this one--spaghetti bolognese--was reheated. Denise was quarantined for 24 hours, and--to their credit--the staff did everything in their power to make her time enjoyable as well as safe. Take a five-day cruise, however, and remove 24 hours--it's not difficult to do the math. If there is one lesson you can take from our experience, it is this: always order the meals offered just for that specific evening. There is another factor for Navigator of the Seas to address. This was the dress code of fine dining. It simply was not enforced. People in short pants and t-shirts were often seated as if they were in their finest duds--and maybe they were. However, one of the major draws for me toward cruising is that I get to pretend I am rich. I have difficulty doing this in fine dining when I am seated next to a guy in short pants wearing a faded t-shirt that says "I Have The Answer." If Mr. Know has the answer, then I have the question: What is going on here? Royal Caribbean's Navigator of the Sea has issues, but we will not rule out using the cruise line in the future. Perhaps the two ships--Brilliance and Rhapsody--which regularly depart from Tampa will find their way into our cruising itinerary. Hopefully, these two ships will not talk about "amping up" that which we seek to calm down. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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