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Sail Date: March 2019
Everything was great except for the rain on a sea day. Well almost everything. It is a matter of opinion. Wish we didn’t attend the game show that had 3 couples competing and revealing their secrets, etc. One couple were just ... Read More
Everything was great except for the rain on a sea day. Well almost everything. It is a matter of opinion. Wish we didn’t attend the game show that had 3 couples competing and revealing their secrets, etc. One couple were just very pushy and obnoxious. It consisted of two females and you could see them discussing their responses before their turn. They also seemed to push the life style they had. Glad the longest married couple won. There were a large group from a Canadian Comany that chartered a portion for their top performers, about 550. This resulted in all the announcements also in French. Other than that they helped make ship rather empty. It was as if 550 guests weren’t aboard. Ship still looks great for being around 19 years in service. We would book again but the prices for us are getting beyond our VW budget and Bentley style of cruising We went thru customs in Key West as it was our last port other than Ft Lauderdale. It went very fast. In Fort Lauderdale we were off ship and in our car by 8:00. It was just a get your luggage and walk thru the custom booths. Don’t worry about booking if the time and price is right. The ending is sad because we had to leave. Read Less
Sail Date: February 2019
We picked this cruise because we were celebrating my birthday and it embarked on that day. It was on my bucket list. We stayed in Ft Lauderdale previous to the cruise and enjoyed the warm weather as we are from Pennsylvania. We researched ... Read More
We picked this cruise because we were celebrating my birthday and it embarked on that day. It was on my bucket list. We stayed in Ft Lauderdale previous to the cruise and enjoyed the warm weather as we are from Pennsylvania. We researched a lot online and on you tube as to all of the rules, documentation, and cruise tips. So we were prepared for lines, waits, crowds, and frustration. We were travelling as a group of 4 adults. We boarded the ship really fast! We arrived when we were supposed to and the process was so fast we never stood still for more than 5 minutes! This was the case getting on/off @ ports and at disembarkation day. Everything went smoothly, our cabin was ready on time. Our luggage arrived without a hitch. All of our reservations were correct, The ship was beautiful. We loved the food, and service. Bars got busy and you had to wait for a drink. I am not sure I always got premium level wines/cocktails @ the bars as I had paid for the package. The activities were entertaining, like karaoke, trivia, and other type games. We enjoyed the great places to enjoy cocktails away from the loud and crowded pool area. We like the pool but did not find it as relaxing as other places on the ship. My favorite bar was the Sunset Bar at the back of the ship, live music gave it a great vibe there. We did go dancing several nights and had a great time. The silent disco is hilarious and fun, must check it out. It was 2 x on our short cruise. We enjoyed the Trolley Tour in Key West. It had rained and when we left the ship we were given unclear directions to find the trolley which made for a rough start as we got lost in the rain. Nassau was just shopping and pressure to buy, but we expected that. Maybe an excursion would have been a better call. But we returned to the ship early and enjoyed the ship. Overall this was the perfect size ship and amount of time to get a good idea if you like cruising. The ship was not too big and we found our way around. There was plenty for us to do and eat and drink. I did feel like I had fun and did relax. We have booked again with Celebrity for a longer itinerary because this cruise went so fast. I wished I had 3 more days to relax more and do everything I wanted. . Read Less
6 Helpful Votes
Sail Date: January 2019
Just finished up a 5 night on the Infinity with a business group and was very satisfied with the experience. While (as some have previously said) the Infinity is at the end of her current life and showing some age, she is still a beautiful ... Read More
Just finished up a 5 night on the Infinity with a business group and was very satisfied with the experience. While (as some have previously said) the Infinity is at the end of her current life and showing some age, she is still a beautiful ship and the crew does a very good job of maintaining/hiding her flaws. Overall, the service on this ship is excellent - from the dining room to the bars to the activity staff. Very clean throughout. For a smaller ship, there are plenty of places to grab a drink, chair, or just a bit of rail. Food was more than adequate overall and at times was phenomenal. Itinerary is just-about-right in length, and the ports of call (Cozumel/KW) are a nice mix of activities. The crew is very obviously passenger-satisfaction-focused and while there is always an outlier or two, we as a group couldn't have been happier. Read Less
4 Helpful Votes
Sail Date: January 2019
Perfection is very rare but with Infinity’s always smiling and helpful crew,, flawless attention to detail, beautiful design, amazing food and wonderful entertainment, it is as close to perfection as I have ever experienced in my 100+ ... Read More
Perfection is very rare but with Infinity’s always smiling and helpful crew,, flawless attention to detail, beautiful design, amazing food and wonderful entertainment, it is as close to perfection as I have ever experienced in my 100+ cruises. I was so impressed with the staff, they went out of their way to provide incredible service with a smile. The ship is spotlessly clean and very well organized. Trellis dining room was beautiful, food was excellent every meal. My only downside was the breakfast buffet, which could use hotter food, but this is a very small downside to an absolutely wonderful cruise. Entertainment was very good, especially the Beatles show, which was performed one evening in the theater and one afternoon poolside. It was like being at a concert, amazing! Cruisers varied in age but everyone related to the Beatles music. I Infinity is an amazing ship and I thank Celebrity for always providing excellence. Read Less
1 Helpful Vote
Sail Date: December 2018
My husband and I took our first cruise ever to celebrate our 20th anniversary on Celebrity's Infinity. We were extremely pleased with our trip. We upgraded to Concierge Class (Room 8060) and thought it was spacious for a cruise ... Read More
My husband and I took our first cruise ever to celebrate our 20th anniversary on Celebrity's Infinity. We were extremely pleased with our trip. We upgraded to Concierge Class (Room 8060) and thought it was spacious for a cruise ship and loved the balcony. We liked being able to dine in the Trellis Restuarant when we first boarded and by the time we finished our meal, our room was ready. Our stateroom attendant was attentive and prompt. The outside deck area was kept clean by the staff but you had to get outside early to get a lounge chair. Deck 12 was our favorite space on the ship to lounge in the cabanas and take in the views. We liked the number of choices offered at the buffet but found Trellis to be unimpressive. We did pay to dine at Qsine and it did not disappoint- it was a fun dining experience! The schedule provided a lot of options and we enjoyed the music and comedy shows. We scheduled a message at Canyon Ranch Spa and enjoyed the services. This ship was perfect for us seeking a getaway without kids. The ship does not have a lot to offer for families with small kids or even teens but perfect for couples seeking a quiet get vacation. Read Less
Sail Date: December 2018
My daughters and I wanted a cruise as our Christmas present to each other, but wanted to be home in time for family holiday celebrations. This one was perfectly timed, after their college finals, home before Christmas. We had previously ... Read More
My daughters and I wanted a cruise as our Christmas present to each other, but wanted to be home in time for family holiday celebrations. This one was perfectly timed, after their college finals, home before Christmas. We had previously sailed on the Celebrity Solstice to Alaska a few years before, and decided to stick with Celebrity. This is a slightly smaller ship than the Solstice, but same general lay-out. It was decorated beautifully for Christmas! We booked everything ourselves, and I know the risks of that, but it worked out just fine. Flew into Fort Lauderdale the day before, stayed in a hotel. We took an Uber from our hotel to the pier, got checked in super quickly (I had done the Fast Pass stuff before we got there). I had allowed Celebrity to assign the cabin within the balcony class to get a little better price. We got a nice cabin on Deck 7 - only downside was it was next to a place in the ship that jutted out, so there was not the full 180-degrees of view. But we got a decent price as far as I know, and can't really complain. The cabin itself was well kept, nothing special, smaller than the same type we had on the Solstice (the third person had a pull-out chair rather than a sofa this time.) There was a rust spot on the ceiling, maybe the size of a silver dollar, and I first thought maybe it was mold - the steward showed us how it was rust, and literally got it painted one day when we were out of the cabin! Food was AWESOME. Wait staff in the dining room functioned without a flaw. The buffet was also very good, often included leftovers from the dining room so a second chance at those delicious entrees! There was no shortage of food options and all of it was very good. My only complaint was that the ice machines in the buffet area often had no ice and I love to drink iced tea! All of the crew seemed remarkably happy, would smile and greet us in the hallway or stairs. We spoke to several who had been with Celebrity for years, so that says something about the cruiseline to me! A storm was predicted around the Florida Keys while we were sailing. Key West was the scheduled last day stop. The captain was able to change the route to go to Costa Maya instead of Key West. He announced the change, said the alternative was to just not stop anywhere because huge waves were expected and we wouldn't be able to dock at Key West. That was a bonus to me, a 2nd Mexico stop AND avoiding the bad weather. I was very pleased that they were able to make the adjustment so seamlessly! The excursions we booked in Cozumel and Costa Maya were average, not sure I'd do either again. We had a late flight home, so able to go on an excursion to a wildlife refuge outside Fort Lauderdale before going to the airport which was well worth the money. We had a little rain at Cozumel and kind of rough seas one night. I'm generally pretty prone to motion sickness but took Ginger Root capsules from Day-1 and was absolutely fine. There were many others on the boat who were not so lucky. I always go to Walmart and by a $4 bottle of ginger root before sailing! We only attended a couple shows. We had not selected a dining time, and found that trying to just get reservations each day resulted in times that were not conducive to seeing the shows. But there was plenty to do on-board, sometimes had to choose between a couple of things. The shows I saw were OK, what you would expect. I would 200% go on this cruise again, I'd leave today if I could. Read Less
Sail Date: December 2018
The Infinity is a nice ship and the staff is wonderful. I would highly recommend to anyone. It is my understanding they are remodeling it within the next two years although I'm not sure it really needs any updating. From the buffet ... Read More
The Infinity is a nice ship and the staff is wonderful. I would highly recommend to anyone. It is my understanding they are remodeling it within the next two years although I'm not sure it really needs any updating. From the buffet to the specialty restaurants, the service was constantly excellent. We had two staterooms, a suite for the first part then aqua class for the second. For suite guest, you get to eat in an awesome restaurant called Luminae. It is fantastic. I can't speak high enough of the food and service. For Aqua you get to eat in another specialty type restaurant called Blu. I now understand the debates on which one is better. I can honestly say both for an amazing experience and you really can't go wrong with either. The fast speed internet is a nice change from other cruise lines. It is so fast you can easily stream apps like Hulu, Netflix, etc.. The entertainment was really good and not cheesy like other other lines. I will say if you have the opportunity for the suite experience just one time in your life on Celebrity it is worth the money and is just such a nice treat. Our Butler Arnish was so great. Just know whatever stateroom you pick, you'll be happy on this ship. The coffee shop was so much better than the chains. We went there every day. Also great service. We already have another Celebrity cruise booked and will most likely be booking more after that. After being on several of the others it is worth paying a little more for the treatment you get on Celebrity. Read Less
1 Helpful Vote
Sail Date: December 2018
We disembarked from Ft. Lauderdale. If you're there early, Las Olas beach is the place to go! A lot of fun and a great beach. Hollywood beach is pretty great too! Our disembarkation was very smooth and seamless. The ship was ... Read More
We disembarked from Ft. Lauderdale. If you're there early, Las Olas beach is the place to go! A lot of fun and a great beach. Hollywood beach is pretty great too! Our disembarkation was very smooth and seamless. The ship was beautiful and in good repair. Those people who say its not must really be looking for something because its super clean, well lit, and looks great. Our Cabin and attendant (Seby) were great, we had a veranda and having the patio was very nice to have! Dining was SO GOOD! Check out Qsine if you're looking to upgrade a meal for a night, the entertainment is AWESOME! Our servers in the main dining were so attentive, helpful, friendly, and fun! The food we had was absolutely delicious and it was fun exploring outside of our comfort zones! The entertainment was alright, the shows were okay. It was a good way to pass the time. I think I went in expecting too much though. The theater is beautiful! If you're looking for something to do, one of our favorite things to do was at the very top and back of the boat... GO early and grab a little cabana, snuggle up with your SO, and watch a movie! Service: ⭐️⭐️⭐️⭐️⭐️ Cozumel was great, the people are super friendly! Key West was okay... our snorkel got cancelled. We rented an electric golf cart for the day and drove EVERYWHERE to explore. That made it more fun for sure! OVERALL: We would absolutely go again! Booked our next one on the ship, WE CANT WAIT! Read Less
Sail Date: December 2018
Among the companies I've been to, Celebrity remains my favorite. Despite the age of the ship, it is well maintained. Food excellent as well as the service offered. As small points to be observed, the cabin shampoo was not replenished, ... Read More
Among the companies I've been to, Celebrity remains my favorite. Despite the age of the ship, it is well maintained. Food excellent as well as the service offered. As small points to be observed, the cabin shampoo was not replenished, as well as the landing had long wait in the elevators, in addition to missing menus in the bars. However, these points did not ruin the experience, which was highly positive for a 5 night cruise.boarding of the concirge class was extremely agile, as was the process of landing at the ports. Especially positive point for the indoor heated pool and the staff in the main dining room. It was with family in which many did not speak English, and the menu offerings in Portuguese were extremely helpful for us. The ilounge with sales of Apple and JBL products is a differential. I hope to embark again with Celebrity cruises. Read Less
1 Helpful Vote
Sail Date: December 2018
This was our first cruise and Celebrity did NOT disappoint! The ship is in A-1 condition! I thought it was absolutely beautiful and well maintained especially for it's age.I only have 3 complaints. Complaint #1- We encountered 1 very, ... Read More
This was our first cruise and Celebrity did NOT disappoint! The ship is in A-1 condition! I thought it was absolutely beautiful and well maintained especially for it's age.I only have 3 complaints. Complaint #1- We encountered 1 very, very rude bartender..he must of been having a bad day, but not going to let one bad apple ruin a great review for the rest of the staff who were AMAZING! Complaint #2 the other passengers need to be given instructions at the Muster Drill on Buffet and Elevator etiquette. Complaint #3..I upgraded my drink package to premium for the "honest ice tea" and it was no where to be found on board. They had Arizona Ginseng Honey tea in a can, I'm just not a fan. This would not keep me from the premium drink package on the next trip. I HIGHLY RECOMMEND either the Classic or Premium drink package, it truly is worry free :) Other than those 3 small things which are not Celebrities fault the ship, the crew, the food, the drinks, the entertainment and the cabin were nothing short than AMAZING! Our wait staff in the main dining room was EXCELLENT by the 2nd night, our drinks were on the table before we even sat down. We had dinner in Q-Sine on the 4th night and we highly recommend this, the food was perfection! We can NOT WAIT to sail with Celebrity again! Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 3.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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