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3 Helpful Votes
Sail Date: July 2019
The Celebrity experience would be very hard to surpass in my opinion. From day 1 to disembarkation, every aspect of my cruise was excellent. We did the Adriatic & Italian itinerary which was amazing. The ship is very elegant, old ... Read More
The Celebrity experience would be very hard to surpass in my opinion. From day 1 to disembarkation, every aspect of my cruise was excellent. We did the Adriatic & Italian itinerary which was amazing. The ship is very elegant, old Hollywood glamour I thought. We stayed in a balcony stateroom which I think is worth the extra money, returning to my room and being able go go out onto the balcony and see the sea and feel the breeze and listen to the sea was beautiful. The food is amazing, there is plenty of entertainment for all, staff were exceptional. Dining room staff were excellent, very intuitive without being intrusive. We met amazing people and had great conversations while dining and we were seated at tables for two, one can interact with others or otherwise depending on how comfortable you feel at that given time, the atmosphere was so lovely and we chatted to nearby diners. I was so impressed, I booked a cruise for next year while onboard. A thumbs up from me. I am probably spoiled now for future cruises. This was a 5 star experience for me. Read Less
Sail Date: July 2019
We choose this cruise because of the ports visited-Sicily, Malta, Argostoli,Greece, Dubrovnik, Croatia, Koper, Slovenia. The ship is older, but still lovely. We were in an Aqua class cabin at the rear of the ship and loved it. We ... Read More
We choose this cruise because of the ports visited-Sicily, Malta, Argostoli,Greece, Dubrovnik, Croatia, Koper, Slovenia. The ship is older, but still lovely. We were in an Aqua class cabin at the rear of the ship and loved it. We enjoyed the Blu Dining Room where the food was excellent. We felt the staff was very accommodating throughout the ship. A lot of people on the forum complain the ship is “tired”, but we enjoyed its smaller size and next year it is due for an overhaul. If you are looking for a mega ship with all the new bells and whistles, this is not the ship. However, if you are concentrating on the ports of call and want a lovely means of transportation, this is a great ship and itinerary. We used the ships excursions exclusively and were happy with each and every excursion we attended. By watching the website for sales and using ship credit, the excursions were reasonable. We only had one sea day on this cruise, so we did not participate in many on board activities. However, I attended two dance classes and they were a blast. I also had a message at the Canyon Ranch Spa and it probably was the best message I’ve ever had. The ships entertainment was fine. We attended a couple of production shows and a comedian who was hilarious. All in all we had a fantastic cruise on the Infinity. Read Less
3 Helpful Votes
Sail Date: July 2019
We sailed as a family with two girls aged 12 and 14. Previously we have sailed with Royal Caribbean, Celebrity, Holland America and Princess. This was one of our top three cruises and the food and service in the main dining room was the ... Read More
We sailed as a family with two girls aged 12 and 14. Previously we have sailed with Royal Caribbean, Celebrity, Holland America and Princess. This was one of our top three cruises and the food and service in the main dining room was the best we have received on any cruise. The food was consistently very good every day except on the last day when the medium rare steak I requested was served well done. However, these things happen and the steak was immediately replaced by our excellent waiter Aryana - he went above and beyond to provide truly excellent service every day without fail. The ship and facilities were excellent and well kept despite the age of the vessel. I have sailed on much newer ships but there was enough to keep the whole family occupied. We enjoyed the evening shows, quizzes, dance lessons, pool facilities, etc. and the kids particularly liked the silent discos (very fun) and watching evening movies from the top deck on the big screen. The itinerary was very port intensive with only one sea day so unless you are looking for the ship to be a floating resort with climbing walls, water slides, multiple restaurants, etc., you should be able to find plenty to do. The ports of call were all very enjoyable - Rome, Sicily (Taormina), Malta (Valletta), Kefalonia, Dubrovnik, Slovenia (Koper) and Venice. In Koper, we took a local bus to Piran, which was lovely. I would highly recommend Celebrity Infinity and my family would happily sail on this ship again. Read Less
1 Helpful Vote
Sail Date: July 2019
We chose this cruise as the dates fitted with our 30th wedding anniversary and also because of the destinations we hadn’t been to before except one. From the start on arrival to the airport , celebrity staff were very organised, not a ... Read More
We chose this cruise as the dates fitted with our 30th wedding anniversary and also because of the destinations we hadn’t been to before except one. From the start on arrival to the airport , celebrity staff were very organised, not a long transfer to the ship around 30-40 mins, concierge check in was very quick, smooth all round, we were on the ship before we knew it, lovely drinks welcome on board, the ocean view cafe was open and we didn’t have to wait longer before the staterooms were ready, staterooms were comfortable enough and had toiletries in the bathroom, hairdryer and safe in the room, our stateroom attendant was very good. Our dining room experience was amazing, we had the most amazing friendly staff who couldn’t do enough for you and it’s the first cruise after doing 6 previous cruises that we saw and spoke to our head waiter all the time, just makes the difference, the food was of good quality, some days were excellent, the favourite was the tornado steak, the lamb and lobster night just fabulous. The Ocean View Cafe, was set out around both sides, sometimes you were searching at different ends for certaIn foods, but you got used to the set up, we never struggled to find a table as there is plenty of seating, the staff again are very friendly. The ship itself was lovely, I understand that people say it’s a little older fashioned but nothing at all that you need to worry about, we felt that all the areas, Cafe al Bacio, martini bar, cellars masters bar, were of a good standard, there is fabulous outside film area all with comfy seating showing movies everyday, the toilet areas are very clean and well stocked and the staff again are very friendly. We loved every destination that we went to, Venice was gorgeous, gondola ride is €80 but this can take up to 6 people, so you can share the cost, what a beautiful place. Croatia was gorgeous, we just took the hop on hop off bus for a bus tour and walking tour this was €20 pp, really good way to look around. Kotor was just stunning, you take a tender from the ship and we just had a look around ourselves, for a few hours, wow the sail away was stunning to see. Corfu we wanted a beach day, we missed out on the celebrity beach trip, this sells very quickly we tried to book as soon as we got on board but it was already full, the ship cost for this trip is around $40-$45 pp, so we just got off and looked for own transport, be careful as the taxi trips at the port are charging €110 for 2 which is just a rip off, here we ended up on the red tour bus at €19 pp, we stopped off at the first beach on the tour had 4 hours and then got the bus back and saw the rest of the tour which was great, beach beds to hire, reasonable cost, with bar selling drinks and food at good prices, there are also toilets at this beach, the staff were very friendly and are up and down the beach serving. Naples we did a ship trip here, at $99pp to Pompeii we did the 1.30pm 4 hrs trip as the am one was sold out but this was perfect we had the best guide called Jose, he was very knowledgable and was passionate , he was quite funny also which made the trip brilliant, apparently we totally made the right decision to go in the afternoon as the morning one was so rammed with people it was hard to get around.. Wow this cruise was amazing we loved every minute, we will definitely be cruising with Celebrity again.. Read Less
Sail Date: June 2019
We chose this ship for its itinerary and the timing of departure. We are experienced cruisers (10+ cruises) and this was our second on Celebrity. We booked a SkySuite (8127 accessible). After reading multiple reviews on this ship I will ... Read More
We chose this ship for its itinerary and the timing of departure. We are experienced cruisers (10+ cruises) and this was our second on Celebrity. We booked a SkySuite (8127 accessible). After reading multiple reviews on this ship I will admit I was concerned. I thought the ship would feel old and tired, I thought the staff would be lukewarm and the food mediocre. Now I am just wondering what ship the rest of the reviewers were on, because it certainly was not the Infinity that we experienced. We thought the ship was in great shape (yes if you look closely you could see some wear in tear, but whoever is looking that closely better not come to my house because we've lived in it for 16+ years and it also shows some signs of its age). The staff was delightful -- lots of fun and great entertainment. The ship is big enough to have the resources/activities of a large ship, but not so big to feel overwhelming. If you wanted to, you could avoid the crowds (even on sea days). We loved our Suite Class perks! Food in Luminae was among the best we have had on any ship including some luxury lines that are all about the food. And being in a dining room that seats a maximum of 50 at a time meant that we never felt rushed, never had crying babies, etc. to interrupt our dining experience (and we really dined!). Thought the itinerary was strong, although was a bit disappointed in Split, would have preferred Dubrovnik. Shore excursions were fine but not extraordinary - our best excursion we booked privately in Corfu. The only real complaint was the Wifi was spotty. and getting to and from the port in Venice is a pain -- Celebrity should have provided free shuttles - not charged for it. Read Less
1 Helpful Vote
Sail Date: June 2019
My husband and I went on this cruise to celebrate our 25th anniversary and we brought our kids ages 23,21,and 15. We have been on a Carnival Cruise and one other Celebrity Cruise and we knew we loved Celebrity - it did not disappoint! ... Read More
My husband and I went on this cruise to celebrate our 25th anniversary and we brought our kids ages 23,21,and 15. We have been on a Carnival Cruise and one other Celebrity Cruise and we knew we loved Celebrity - it did not disappoint! Embarkation was so very easy with no long lines and a lovely glass of champagne upon entering the ship. We loved our cabins and our statesman Jeremiah was wonderful! Food was wonderful in both the buffet and the main restaurant. We tried the Sushi restaurant too and it was very good. Did the Select Dining and made the reservations a couple weeks in advance based on what we were doing that day in the port. (Did canoe trip, knew we needed a nap, dined later that night) I would strongly suggest doing this so you get a table. We were actually able to sit in the same spot with the same fabulous waiters (Frances and Paola) every night! We upgraded to premium drink packages and were never disappointed with drinks. Service at every bar - also excellent! Shows, bands, all entertainment, dancing, trivia - all fun and never overcrowded. I do not know how they do it but the ship NEVER feels crowded! The pools even do not get super crowded. But 2 times we did have to circle around a bit to find lounge chairs - no big deal to us. The gym was fantastic with lots of machines and ellipticals and freeweights and a yoga/stretching area. Again, never felt crowded. Did not use spa because we felt it was pretty expensive. Shops onboard were great and I got great service and no pressure when I shopped. Ports were wonderful and we did 3 excursions at 3 ports and all of them were very good and very organized. Again, Celebrity just does this RIGHT! And coming back to the ship and getting a cold drink and cold towel after a hot day feels heavenly! Disembarkation was easy and organized. We took a bus (arranged by Celebrity) to airport and, although we had to wait a few minutes and there seemed to be a little confusion about which line we should be in, we got on and got to the airport in time. Overall, I would recommend Celebrity Infinity to anyone who is not expecting slides and waterplay for kids, skydiving areas or ziplines...all those extra things that some cruiselines are adding that we have no interest in at all. Infinity itself is due for a refurbishment and, while it was clean, there are some areas like cushions and carpet which could use an update. Read Less
6 Helpful Votes
Sail Date: June 2019
We were on a 12 night cruise in the Western Med in an Aquaclass cabin. We were somewhat concerned before we left on this cruise having read a number of reviews talking about how tired the ship looked and indicating the food was so so. ... Read More
We were on a 12 night cruise in the Western Med in an Aquaclass cabin. We were somewhat concerned before we left on this cruise having read a number of reviews talking about how tired the ship looked and indicating the food was so so. This was not our experience. The ship is older but I found it very clean and well maintained. They were repainting large sections of the wooden railings on this voyage. We ate most nights in Blue (never ate in Trellis) and the food was above average and on most nights was excellent. The staff were great. We did have a couple of lunches and a breakfast in the Oceanview Café and we were impressed with the choice and the quality of the freshly prepared pasta and omelettes. Café Al Bacio was great and the Martini Bar was a blast. The staff were very friendly and always helpful. Only our 3rd cruise and all with Celebrity. On our first two cruises we were in suites but we found the Aquaclass passengers we met in Blu a lot friendlier than the suite class guests we met on other cruises. The retreat might be a good enough reason to book a suite on our next cruise. However, we liked Aquaclass and actually preferred the food and atmosphere in Blu as compared to Luminae. Read Less
Sail Date: June 2019
We haven't been on Celebrity for many years but since we were cruising with our grand-daughter (turned 6 on the cruise) wanted a cruise with an available roomy suite, good service and activities for a 6 year old. This cruise was ... Read More
We haven't been on Celebrity for many years but since we were cruising with our grand-daughter (turned 6 on the cruise) wanted a cruise with an available roomy suite, good service and activities for a 6 year old. This cruise was priced right for a Royal Suite - probably because it hadn't had it's well overdue makeover yet - and also it was relatively early in the Mediterranean season. We weren't sure if or how Sarah would like the kids' club but it was nice to know it was available. Also, included in our cruise price was the premium drink package, wi-fi for 4 devices, access to all restaurants, butler service. Pretty much everything and more we have been getting while cruising Regent and Silversea. Sure, the ship was larger, but by today's standards this is a mid-size ship and it's probably the largest sized ship we will cruise on. Also, the itinerary, while similar to other cruises we have been on, had some different stops for us, including Sete and Corsica, France and Messina in Sicily. Overall, we were very pleased with our cruise. We were met at embarkation by Michaels Club Concierge Joao, who helped make our cruise special throughout the cruise. We lunched in Luminae, the suites only restaurant for lunch, and they made a great impression on our grand-daughter by finding her favorite drink, doing a special spaghetti and meatball, and throughout the cruise helped her feel very special. Our butler, Chip (not his real name, but that's what he wanted us to call him) from Romania, was always available and brought us hot and fresh breakfasts every morning, made sure our suite was up to speed with all our requests, and helped make Sarah's birthday special with door and room decorations and a beautiful cake. The cabin interior was beautiful and were pretty much all the interior areas of the ship. Our balcony needed upkeep, and the exterior spa tub was too rusty to even consider using. On the other hand, the inside jacuzzi tub was so much fun it was hard to get our grand-daughter out of the bath. The food was fine. I especially enjoyed many of the seafood entrees and my wife was thrilled that they offered a true and properly cooked veal chop one evening. If there wasn't anything of interest on the Luminae menu, we could always order off the main dining room menu as well. Offerings at the buffet (which we mostly used at lunch when we were on the ship) was varied but we often gravitated to the grill, pizza station and Asian area. Overall, we felt the food was comparable to our most recent Regent experiences, and that was very flattering to Celebrity. My wife had a small medical incident on the ship and she was seen promptly by the ship's doctor who was able to do a test to determine it was not more serious (although they recommended we see someone off the ship, it wasn't necessary) and the bill, we thought, was reasonable for seeing a ship's doctor (and we will get reimbursement from insurance). The shops on the ship had good merchandise and was priced well, but they had to charge VAT since all the stops were in the EU. Still, we were able to get a good price on a nice watch, and with the VAT refund, felt we got a very fair deal. Sarah loved the kid's club and towards the end of the cruise would rather spend the day there than get off the ship with us!! Kudos to the staff and well done!! This was a pretty international cruise with I'd say less than 50% Americans or Canadians, less than we would expect. For the most part, I'd say everyone was polite, with very few chair hogs on our sea days (well, at least not early risers). Our grand-daughter loved the pool area and thoroughly enjoyed herself. Because she was 6 we couldn't use the indoor pool area but it looked clean and well maintained. Susan said her spa experience was very good. We disembarked in Rome (Civi) and Joao even escorted us off the ship! Our grand-daughter says if she can't live in Tucson she wants to live on the ship!! I'm sure the Infinity will be even better after it's upcoming dry-dock, but for now, we would highly recommend it if you want a more affordable cruise with an excellent cruise line. Read Less
1 Helpful Vote
Sail Date: June 2019
Chose this cruise as we like sailing on M class ships and this one had a great itinerary with some stops we had not previously cruised to. We had some reservations when reading previous reviews about Infinity. Yes she does need a refurb ... Read More
Chose this cruise as we like sailing on M class ships and this one had a great itinerary with some stops we had not previously cruised to. We had some reservations when reading previous reviews about Infinity. Yes she does need a refurb which I understand will be later this year, but this in no way detracted from the excellence service we received from all members of staff. We had fabulous wait staff in the main dining room, the food was excellent, good selection and quality, quite possible some of the best we have had on celebrity. The staff we unfailingly polite, courteous and couldn’t do enough for you. We are not ones for the entertainment and shows so unable to comment, but there was a great band who played most nights is one or another lounge. Ship excursions are expensive, but in most European ports easy to arrange yourselves, especially with the longer port times that seem very popular at present. If you are planning to cruise on Infinity this year, don’t let some of the negative reviews concern you. I firmly believe that if you go looking for problems you will always find them, but we had a great time and would be happy to sail on her again in the future. Read Less
Sail Date: May 2019
Our cruise aboard Celebrity Infinity was fabulous. We began with a stay at the Hilton Diagonal Mar in Barcelona. The hotel was flawless and has an incredible pool/beach club and the view from our room was breathtaking. Barcelona is such a ... Read More
Our cruise aboard Celebrity Infinity was fabulous. We began with a stay at the Hilton Diagonal Mar in Barcelona. The hotel was flawless and has an incredible pool/beach club and the view from our room was breathtaking. Barcelona is such a nice city to walk. The embarkation process was easy and uncrowded. We boarded around noon and our stateroom was available around 1:00. Enough time to wander the ship a little bit.... I was a little apprehensive of what the ship's condition would be based on reading some reviews on this site prior to leaving on our trip. There were a number of reviews that described the ship as tired. We found the ship to be very clean in all areas. It is scheduled for dry dock and a major renovation in November 2020. The stateroom was in good condition. All of the furniture and fixtures were clean and in good repair. The public areas appear to have been renovated in recent years and the public area furnishings and décor was up to date and in great condition. The stateroom did lack some things that I assume will be addressed in the November 2020 renovation. in this day and age where everyone travels with a phone and iPad (or laptop) there were not enough power outlets available. We brought a 10 unit charger station and were able to overcome this challenge. There also was NO power outlet in the bathroom. There were three of us in the cabin including our 11-year old son. We were in an Oceanview cabin with a pull out sofa bed for our son. I would not recommend this configuration as it minimized the space when the bed was pilled out. An overhead berth would have been more accommodating. I was pleasantly surprised that every single crew member was friendly and demonstrated excellent hospitality. Without exception! There were plenty of activities to participate in and entertainment to enjoy. The "Fun Factory" for our son was well run and had everything to occupy and entertain an 11-year old. The ports on our itinerary were nice and varied with an emphasis on Greece. Read Less
Sail Date: May 2019
We chose this cruise because going to Italy is on our bucket list! We loved everything about the shoreline tours, the cruise ship, the staff on the ship, the food, etc. We'll definitely be going back! The ship is one of the older ... Read More
We chose this cruise because going to Italy is on our bucket list! We loved everything about the shoreline tours, the cruise ship, the staff on the ship, the food, etc. We'll definitely be going back! The ship is one of the older ones, and we heard it's being refurbished in 2020. We took advantage of the excursions offered. Some were rather pricey, but we don't know enough about going on our own. Plus, if the tour bus is late, the ship will wait for us. So, that was a plus. LOL We took advantage of the Tuscan Grill two nights. We loved this restaurant. We have been on the Equinox and Silhouette, which both have that particular restaurant. Love Italian food and this one did not disappoint us. The Solarium is rather small, and there aren't enough lounge chairs. The weather, though, was a bit chilly so we didn't find it necessary to go to the pool. The shows in the Celebrity Theater were very good. Some were Excellent. We adore Celebrity and will choose it first and foremost. Read Less
2 Helpful Votes
Sail Date: May 2019
My wife and I were very happy with the food, service and appearance of this aging but beautiful ship. The staff in Micheal's club was particularly helpful and attentive. We sailed on a back to back in a Celebrity suite, actually a ... Read More
My wife and I were very happy with the food, service and appearance of this aging but beautiful ship. The staff in Micheal's club was particularly helpful and attentive. We sailed on a back to back in a Celebrity suite, actually a comfortable, on board, apartment. The ship is classic with wood accents and panels.Celebrity is making a huge mistake ripping out the extravagant wood panels and classic decor to "revolutionize" the ship. The pre-modern design is beautiful and comfortable The food served in Luminae restaurant is delicious but a little heavy for our tastes. However, we can't complain about multiple fillets and lobster in champagne sauce. Typically, we would pay over $100 for a similar meal at home. My wife and I have over 100 cruises on a variety of lines and the Celebrity Infinity is near the top. Many thanks to Vedran, the excellent hotel director, John, Jeffrey and Wim, the concierge team, and the entire staff for the personal service and for an exceptional experience. Read Less
1 Helpful Vote
Sail Date: May 2019
We chose this cruise because of ports, We have always had the best service on Celebrity. This cruise did not disappoint. Main dining room service was the best. We cruised with my cousin and his wife. We booked select dining and ate at the ... Read More
We chose this cruise because of ports, We have always had the best service on Celebrity. This cruise did not disappoint. Main dining room service was the best. We cruised with my cousin and his wife. We booked select dining and ate at the same time almost every night. We had the same waiter every night. The waiter was outstanding. He gave the best service I have ever had on a cruise ship. We have cruised 37 times. We enjoyed the ports in Spain . They were the best. We flew in Barcelona 2 days early, it was the right thing to do. We took ship tours at every port except one. Entertainment on the ship was very good. They had a British Comedian who was very funny. The singers and dancers were also good. The had a new guy and girl singing duo RAEGAR they were so good we bought their CD. On the down side we had a storm at sea that caused us to change a port and but we still had 9 ports in 11 days. It rained all day in Rome. We took the Vatican tour. Inside the Vatican is amazing, Read Less
7 Helpful Votes
Sail Date: April 2019
Reading the reviews about the Infinity made me a little concerned about the age of the ship being we were doing a transatlantic trip 8 days at sea and ending up in Portugal and Spain.I cannot understand how some people can complain about ... Read More
Reading the reviews about the Infinity made me a little concerned about the age of the ship being we were doing a transatlantic trip 8 days at sea and ending up in Portugal and Spain.I cannot understand how some people can complain about this ship. The trip over seas was exceptional the ride smooth and the staff wonderful. I cannot begin to say how wonderful the experience was. I think if your looking for problems you could find problems on any ship but if you go to enjoy yourself and the company your with then you can enjoy whatever ship you are on. Our room was spotless and our room stewart, Sergio, was the best, always willing to do anything we wanted and always doing it with a smile. We have done many cruises and we don't go on ships looking for things to complain about, but look for the good things..Our day consisted of Sergio greeting us in the morning then we would go up to the 10th floor for the breakfast buffet or down to 4th for a sit down breakfast. Each day we would play cards or join what ever activity offered for entertainment for the day. Lunch was always at the buffet which they had plenty to god food to offer for any appetite you felt like having. Then onto dinner WOW we never had a bad meal all 14 days. Marteo and Mart were great waiters on the 5th floor. My husband loves to eat and whatever he wanted it was given to him with a smile. Then onto the entertainment at night, the shows were outstanding we went to all of them. Then onto the casino which I have to say I won and came home with money..overall if your hellbent on finding problems you will, but really try hard to enjoy a wonderful trip on a great ship the infinity still has a lot of life in her even though she is old..we love it from beginning to the end , fantastic. The excursions were not the best..we had six stops and I would say out of six we four that were halfway desent..Hop on Hop off buses were not so good. Read Less
3 Helpful Votes
Sail Date: April 2019
Folks have already written about different aspects of this 14 night cruise so I want to highlight just two- the very FUN Activities team headed by Brittany (sp? I hope right), and the wide variety of live entertainment My wife, Sue, and ... Read More
Folks have already written about different aspects of this 14 night cruise so I want to highlight just two- the very FUN Activities team headed by Brittany (sp? I hope right), and the wide variety of live entertainment My wife, Sue, and I are PARTICIPATORS; we dance, we play every trivia, attend every game and contest and see every single live entertainment that is offered. Heck, we want to get the most for our money. We both felt this activity team was one of if not the best we have come across. Brittany, Shirly, Ari, Chico( if I forgot to mention someone, I apologize) made simple trivias, silly contests and karaokes seem like entertainment events. I saw Ari take a simple Jenga contest between the crew and cruisers and turn it into what seemed like the most fun Olympic event of earth. Seriously the warmth and fun emanating from them could be felt--and we spent a LOT of time with them, especially Brittany and Shirly. Carlos was a great leader for the group. Live entertainment abounded (although there was no piano bar, darn)...two dance bands, a guitar and singer duo, solo guitariest, string duo, special gigs by the orchestra, and even a cruiser choir, which took a lot of time and committment from not only the cruisers, but the production show musical director. Thirteen live acts at night-comedy, magic, a mouth dropping arial act, solo entertainers, three production shows - the iBroadway which we saw twice. Plus there were five afternoon live shows. Sure we liked some less than others, but we were willing to experience them. I will add that we enjoyed the buffet better than the dining room. Of course my wife was disappointed with the small lobster dish in the main dining room (heck on our next ship we had NONE), but I had a very delicious beef Wellingon. Finally this will be a cruise we will remember as we are the couple mentioned by TXrangegal in an earlier review who made the presentations of US Presidents and their wives to our group of history buffs, I guess you could say. The cooperation we got from the staff was outstanding and we could not have done it without the event manager working hard for us. LOVED the many sea days and hope to save enough money for an even longer trip with more days at sea. Met so many fun people playing the trivias and contests, whom, although we will never cross paths again, this moment of brief intersection will always be remembered. Read Less
Sail Date: March 2019
Everything was great except for the rain on a sea day. Well almost everything. It is a matter of opinion. Wish we didn’t attend the game show that had 3 couples competing and revealing their secrets, etc. One couple were just ... Read More
Everything was great except for the rain on a sea day. Well almost everything. It is a matter of opinion. Wish we didn’t attend the game show that had 3 couples competing and revealing their secrets, etc. One couple were just very pushy and obnoxious. It consisted of two females and you could see them discussing their responses before their turn. They also seemed to push the life style they had. Glad the longest married couple won. There were a large group from a Canadian Comany that chartered a portion for their top performers, about 550. This resulted in all the announcements also in French. Other than that they helped make ship rather empty. It was as if 550 guests weren’t aboard. Ship still looks great for being around 19 years in service. We would book again but the prices for us are getting beyond our VW budget and Bentley style of cruising We went thru customs in Key West as it was our last port other than Ft Lauderdale. It went very fast. In Fort Lauderdale we were off ship and in our car by 8:00. It was just a get your luggage and walk thru the custom booths. Don’t worry about booking if the time and price is right. The ending is sad because we had to leave. Read Less
Sail Date: February 2019
We picked this cruise because we were celebrating my birthday and it embarked on that day. It was on my bucket list. We stayed in Ft Lauderdale previous to the cruise and enjoyed the warm weather as we are from Pennsylvania. We researched ... Read More
We picked this cruise because we were celebrating my birthday and it embarked on that day. It was on my bucket list. We stayed in Ft Lauderdale previous to the cruise and enjoyed the warm weather as we are from Pennsylvania. We researched a lot online and on you tube as to all of the rules, documentation, and cruise tips. So we were prepared for lines, waits, crowds, and frustration. We were travelling as a group of 4 adults. We boarded the ship really fast! We arrived when we were supposed to and the process was so fast we never stood still for more than 5 minutes! This was the case getting on/off @ ports and at disembarkation day. Everything went smoothly, our cabin was ready on time. Our luggage arrived without a hitch. All of our reservations were correct, The ship was beautiful. We loved the food, and service. Bars got busy and you had to wait for a drink. I am not sure I always got premium level wines/cocktails @ the bars as I had paid for the package. The activities were entertaining, like karaoke, trivia, and other type games. We enjoyed the great places to enjoy cocktails away from the loud and crowded pool area. We like the pool but did not find it as relaxing as other places on the ship. My favorite bar was the Sunset Bar at the back of the ship, live music gave it a great vibe there. We did go dancing several nights and had a great time. The silent disco is hilarious and fun, must check it out. It was 2 x on our short cruise. We enjoyed the Trolley Tour in Key West. It had rained and when we left the ship we were given unclear directions to find the trolley which made for a rough start as we got lost in the rain. Nassau was just shopping and pressure to buy, but we expected that. Maybe an excursion would have been a better call. But we returned to the ship early and enjoyed the ship. Overall this was the perfect size ship and amount of time to get a good idea if you like cruising. The ship was not too big and we found our way around. There was plenty for us to do and eat and drink. I did feel like I had fun and did relax. We have booked again with Celebrity for a longer itinerary because this cruise went so fast. I wished I had 3 more days to relax more and do everything I wanted. . Read Less
6 Helpful Votes
Sail Date: January 2019
Just finished up a 5 night on the Infinity with a business group and was very satisfied with the experience. While (as some have previously said) the Infinity is at the end of her current life and showing some age, she is still a beautiful ... Read More
Just finished up a 5 night on the Infinity with a business group and was very satisfied with the experience. While (as some have previously said) the Infinity is at the end of her current life and showing some age, she is still a beautiful ship and the crew does a very good job of maintaining/hiding her flaws. Overall, the service on this ship is excellent - from the dining room to the bars to the activity staff. Very clean throughout. For a smaller ship, there are plenty of places to grab a drink, chair, or just a bit of rail. Food was more than adequate overall and at times was phenomenal. Itinerary is just-about-right in length, and the ports of call (Cozumel/KW) are a nice mix of activities. The crew is very obviously passenger-satisfaction-focused and while there is always an outlier or two, we as a group couldn't have been happier. Read Less
4 Helpful Votes
Sail Date: January 2019
Perfection is very rare but with Infinity’s always smiling and helpful crew,, flawless attention to detail, beautiful design, amazing food and wonderful entertainment, it is as close to perfection as I have ever experienced in my 100+ ... Read More
Perfection is very rare but with Infinity’s always smiling and helpful crew,, flawless attention to detail, beautiful design, amazing food and wonderful entertainment, it is as close to perfection as I have ever experienced in my 100+ cruises. I was so impressed with the staff, they went out of their way to provide incredible service with a smile. The ship is spotlessly clean and very well organized. Trellis dining room was beautiful, food was excellent every meal. My only downside was the breakfast buffet, which could use hotter food, but this is a very small downside to an absolutely wonderful cruise. Entertainment was very good, especially the Beatles show, which was performed one evening in the theater and one afternoon poolside. It was like being at a concert, amazing! Cruisers varied in age but everyone related to the Beatles music. I Infinity is an amazing ship and I thank Celebrity for always providing excellence. Read Less
1 Helpful Vote
Sail Date: December 2018
My husband and I took our first cruise ever to celebrate our 20th anniversary on Celebrity's Infinity. We were extremely pleased with our trip. We upgraded to Concierge Class (Room 8060) and thought it was spacious for a cruise ... Read More
My husband and I took our first cruise ever to celebrate our 20th anniversary on Celebrity's Infinity. We were extremely pleased with our trip. We upgraded to Concierge Class (Room 8060) and thought it was spacious for a cruise ship and loved the balcony. We liked being able to dine in the Trellis Restuarant when we first boarded and by the time we finished our meal, our room was ready. Our stateroom attendant was attentive and prompt. The outside deck area was kept clean by the staff but you had to get outside early to get a lounge chair. Deck 12 was our favorite space on the ship to lounge in the cabanas and take in the views. We liked the number of choices offered at the buffet but found Trellis to be unimpressive. We did pay to dine at Qsine and it did not disappoint- it was a fun dining experience! The schedule provided a lot of options and we enjoyed the music and comedy shows. We scheduled a message at Canyon Ranch Spa and enjoyed the services. This ship was perfect for us seeking a getaway without kids. The ship does not have a lot to offer for families with small kids or even teens but perfect for couples seeking a quiet get vacation. Read Less
Sail Date: December 2018
My daughters and I wanted a cruise as our Christmas present to each other, but wanted to be home in time for family holiday celebrations. This one was perfectly timed, after their college finals, home before Christmas. We had previously ... Read More
My daughters and I wanted a cruise as our Christmas present to each other, but wanted to be home in time for family holiday celebrations. This one was perfectly timed, after their college finals, home before Christmas. We had previously sailed on the Celebrity Solstice to Alaska a few years before, and decided to stick with Celebrity. This is a slightly smaller ship than the Solstice, but same general lay-out. It was decorated beautifully for Christmas! We booked everything ourselves, and I know the risks of that, but it worked out just fine. Flew into Fort Lauderdale the day before, stayed in a hotel. We took an Uber from our hotel to the pier, got checked in super quickly (I had done the Fast Pass stuff before we got there). I had allowed Celebrity to assign the cabin within the balcony class to get a little better price. We got a nice cabin on Deck 7 - only downside was it was next to a place in the ship that jutted out, so there was not the full 180-degrees of view. But we got a decent price as far as I know, and can't really complain. The cabin itself was well kept, nothing special, smaller than the same type we had on the Solstice (the third person had a pull-out chair rather than a sofa this time.) There was a rust spot on the ceiling, maybe the size of a silver dollar, and I first thought maybe it was mold - the steward showed us how it was rust, and literally got it painted one day when we were out of the cabin! Food was AWESOME. Wait staff in the dining room functioned without a flaw. The buffet was also very good, often included leftovers from the dining room so a second chance at those delicious entrees! There was no shortage of food options and all of it was very good. My only complaint was that the ice machines in the buffet area often had no ice and I love to drink iced tea! All of the crew seemed remarkably happy, would smile and greet us in the hallway or stairs. We spoke to several who had been with Celebrity for years, so that says something about the cruiseline to me! A storm was predicted around the Florida Keys while we were sailing. Key West was the scheduled last day stop. The captain was able to change the route to go to Costa Maya instead of Key West. He announced the change, said the alternative was to just not stop anywhere because huge waves were expected and we wouldn't be able to dock at Key West. That was a bonus to me, a 2nd Mexico stop AND avoiding the bad weather. I was very pleased that they were able to make the adjustment so seamlessly! The excursions we booked in Cozumel and Costa Maya were average, not sure I'd do either again. We had a late flight home, so able to go on an excursion to a wildlife refuge outside Fort Lauderdale before going to the airport which was well worth the money. We had a little rain at Cozumel and kind of rough seas one night. I'm generally pretty prone to motion sickness but took Ginger Root capsules from Day-1 and was absolutely fine. There were many others on the boat who were not so lucky. I always go to Walmart and by a $4 bottle of ginger root before sailing! We only attended a couple shows. We had not selected a dining time, and found that trying to just get reservations each day resulted in times that were not conducive to seeing the shows. But there was plenty to do on-board, sometimes had to choose between a couple of things. The shows I saw were OK, what you would expect. I would 200% go on this cruise again, I'd leave today if I could. Read Less
Sail Date: December 2018
The Infinity is a nice ship and the staff is wonderful. I would highly recommend to anyone. It is my understanding they are remodeling it within the next two years although I'm not sure it really needs any updating. From the buffet ... Read More
The Infinity is a nice ship and the staff is wonderful. I would highly recommend to anyone. It is my understanding they are remodeling it within the next two years although I'm not sure it really needs any updating. From the buffet to the specialty restaurants, the service was constantly excellent. We had two staterooms, a suite for the first part then aqua class for the second. For suite guest, you get to eat in an awesome restaurant called Luminae. It is fantastic. I can't speak high enough of the food and service. For Aqua you get to eat in another specialty type restaurant called Blu. I now understand the debates on which one is better. I can honestly say both for an amazing experience and you really can't go wrong with either. The fast speed internet is a nice change from other cruise lines. It is so fast you can easily stream apps like Hulu, Netflix, etc.. The entertainment was really good and not cheesy like other other lines. I will say if you have the opportunity for the suite experience just one time in your life on Celebrity it is worth the money and is just such a nice treat. Our Butler Arnish was so great. Just know whatever stateroom you pick, you'll be happy on this ship. The coffee shop was so much better than the chains. We went there every day. Also great service. We already have another Celebrity cruise booked and will most likely be booking more after that. After being on several of the others it is worth paying a little more for the treatment you get on Celebrity. Read Less
1 Helpful Vote
Sail Date: December 2018
We disembarked from Ft. Lauderdale. If you're there early, Las Olas beach is the place to go! A lot of fun and a great beach. Hollywood beach is pretty great too! Our disembarkation was very smooth and seamless. The ship was ... Read More
We disembarked from Ft. Lauderdale. If you're there early, Las Olas beach is the place to go! A lot of fun and a great beach. Hollywood beach is pretty great too! Our disembarkation was very smooth and seamless. The ship was beautiful and in good repair. Those people who say its not must really be looking for something because its super clean, well lit, and looks great. Our Cabin and attendant (Seby) were great, we had a veranda and having the patio was very nice to have! Dining was SO GOOD! Check out Qsine if you're looking to upgrade a meal for a night, the entertainment is AWESOME! Our servers in the main dining were so attentive, helpful, friendly, and fun! The food we had was absolutely delicious and it was fun exploring outside of our comfort zones! The entertainment was alright, the shows were okay. It was a good way to pass the time. I think I went in expecting too much though. The theater is beautiful! If you're looking for something to do, one of our favorite things to do was at the very top and back of the boat... GO early and grab a little cabana, snuggle up with your SO, and watch a movie! Service: ⭐️⭐️⭐️⭐️⭐️ Cozumel was great, the people are super friendly! Key West was okay... our snorkel got cancelled. We rented an electric golf cart for the day and drove EVERYWHERE to explore. That made it more fun for sure! OVERALL: We would absolutely go again! Booked our next one on the ship, WE CANT WAIT! Read Less
Sail Date: December 2018
Among the companies I've been to, Celebrity remains my favorite. Despite the age of the ship, it is well maintained. Food excellent as well as the service offered. As small points to be observed, the cabin shampoo was not replenished, ... Read More
Among the companies I've been to, Celebrity remains my favorite. Despite the age of the ship, it is well maintained. Food excellent as well as the service offered. As small points to be observed, the cabin shampoo was not replenished, as well as the landing had long wait in the elevators, in addition to missing menus in the bars. However, these points did not ruin the experience, which was highly positive for a 5 night cruise.boarding of the concirge class was extremely agile, as was the process of landing at the ports. Especially positive point for the indoor heated pool and the staff in the main dining room. It was with family in which many did not speak English, and the menu offerings in Portuguese were extremely helpful for us. The ilounge with sales of Apple and JBL products is a differential. I hope to embark again with Celebrity cruises. Read Less
1 Helpful Vote
Sail Date: December 2018
This was our first cruise and Celebrity did NOT disappoint! The ship is in A-1 condition! I thought it was absolutely beautiful and well maintained especially for it's age.I only have 3 complaints. Complaint #1- We encountered 1 very, ... Read More
This was our first cruise and Celebrity did NOT disappoint! The ship is in A-1 condition! I thought it was absolutely beautiful and well maintained especially for it's age.I only have 3 complaints. Complaint #1- We encountered 1 very, very rude bartender..he must of been having a bad day, but not going to let one bad apple ruin a great review for the rest of the staff who were AMAZING! Complaint #2 the other passengers need to be given instructions at the Muster Drill on Buffet and Elevator etiquette. Complaint #3..I upgraded my drink package to premium for the "honest ice tea" and it was no where to be found on board. They had Arizona Ginseng Honey tea in a can, I'm just not a fan. This would not keep me from the premium drink package on the next trip. I HIGHLY RECOMMEND either the Classic or Premium drink package, it truly is worry free :) Other than those 3 small things which are not Celebrities fault the ship, the crew, the food, the drinks, the entertainment and the cabin were nothing short than AMAZING! Our wait staff in the main dining room was EXCELLENT by the 2nd night, our drinks were on the table before we even sat down. We had dinner in Q-Sine on the 4th night and we highly recommend this, the food was perfection! We can NOT WAIT to sail with Celebrity again! Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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