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2 Helpful Votes
Sail Date: April 2019
I choose this sailing just for a quick getaway with my hubby. This was my second time on this ship and the first for my husband. We were very surprised with the new terminal in Ft. Lauderdale very very nice and modern. The lunch options ... Read More
I choose this sailing just for a quick getaway with my hubby. This was my second time on this ship and the first for my husband. We were very surprised with the new terminal in Ft. Lauderdale very very nice and modern. The lunch options were good you have your pizza station, grill station in the back for meats, pasta station, other options and then salad. We decided not to go to the main dining room for dinner since it was such a short cruise and we just wanted to relax and not have to worry about getting all dressed up by a certain time and be rushed. The dinner wasn't the best in the buffet. The options were very limited and on some things I was a little disappointed but not a big deal. I guess I was okay with salads chicken and pizza. Of course in the main dining you have better options. The cakes on display were absolutely beautiful in the buffet. Unfortunately those were on display only. They do have a no sugar added section for deserts and you have several options which were not bad. I was very disappointed with the coffee shop because the deserts were always complimentary regardless if you need to purchase a drink or not. I was on this ship in November and it was free and now it's not. The breakfast at the Trellis was really good. The breakfast in the buffet was the usual stuff and as always the omelet station was super packed. We were very pleased with our inside cabin. Normally it would a real tiny cabin where we would easily run out of space but this cabin was really big and we got a corner cabin so it was even bigger. We loved it. Housekeeping was great they always do a great job, however my pillows did have boot marks on them and I couldn't find the attendant so we had to wait for the next day to get that changed. Also there was a very horrible smell throughout the lower decks of the ship which is always tough to breath that in. We loved our time in the solarium it's just so relaxing in there and that pool was so great. Loved that not too many people went in at night. The comedian was great we got to see him twice and he was great, original and kept it real the whole time. Love the fact that the casino is smoke free verses other cruise lines. This ship is not for bigger kids or teens. The camp on board is really for babies. The only thing that teens and bigger kids can do is play basketball and go in the pool. The camp that they do have for the older kids is extremely tiny so the kids actually don't even want to bother going there. The arcade is a joke. There's about 4 games that are from the 70's. This ship does not cater to kids it definitely caters to a much older crowd. All in all it was a great experience. I look forward to going back on with Celebrity on the OTHER ships and won't go back on the Infinity unless it gets revamped like the Summit is. Read Less
1 Helpful Vote
Sail Date: March 2019
I read reviews and the ones I read before sailing were pretty critical of the ship and food, so here is my opinion on the ship I recently sailed on. Yes, the ship’s interior stateroom I had, 6011, could have used new bedding, curtains ... Read More
I read reviews and the ones I read before sailing were pretty critical of the ship and food, so here is my opinion on the ship I recently sailed on. Yes, the ship’s interior stateroom I had, 6011, could have used new bedding, curtains and furniture, but I found it to be very clean, with very fresh sheets. The lighting in the rooms could also be updated and I did not find a plug in the bathroom. I found the food to be very good, for what they serve. Their wait staff is professional and very courteous and work very hard. If I had to make one comment in general: the workers and staff are highly trained and very diligent performing their jobs. They all spoke and were courteous. Management was in evidence in every nook and cranny. Managers were conversing with the servers and overseeing their areas constantly. If you had needed something a mangager was never far away. I said “no frills” because it’s mainly, eat, sleep, and sail. Not a lot going on onboard the ship, but it was pleasant because Celebrity is making sure the basics are being covered in service and food. I would go on Celebrity again, maybe on a different route. After all Key West and Nassau are a little tired out themselves after thousands of cruisers are dumped on their shores daily. Read Less
2 Helpful Votes
Sail Date: March 2019
We took the 4 day cruise from Fort Lauderdale to key West/Nassau. The people were very nice, the food was good and plentiful and the ship was clean. We were looking to chill out for a few days, so we didn't take any shore ... Read More
We took the 4 day cruise from Fort Lauderdale to key West/Nassau. The people were very nice, the food was good and plentiful and the ship was clean. We were looking to chill out for a few days, so we didn't take any shore excursions or see any shows on the ship - we didn't even eat at any of the specialty restaurants. We had a balcony room on Deck 6 and it was nice. Our room steward,Irwin, was the best, very accommodating. The room was large enough for us and the balcony waas nice sized. There are plenty of bars to choose from - 4 at the pool area alone. The service was good and fast. We didn't buy the drink package, so our beer and mixed drinks were 7-$10 each. We don't drink enough to make the drink package worth while. The only thing worth mentioning is that the ship needs an update. It looks like it came out of the 80's - but it didn't affect anything - the service and accommodations were good. Read Less
Sail Date: March 2019
While this short cruise was very good there were some iratiants that could be easily fixed: First, the music was to loud.I fail to understand why management feels that music has to be loud ,especially when the majority of passengers are ... Read More
While this short cruise was very good there were some iratiants that could be easily fixed: First, the music was to loud.I fail to understand why management feels that music has to be loud ,especially when the majority of passengers are seniors. Secondly,there were only 2 gameshows.I have never been on a cruise with so few. Thirdly,while I have rated most everything as very good to excellent,the two above items were of sufficient annoyance that I would not sail on Infinity again. Fourthly, my 10 year old granddaughter was unable to use the kids pool due to the fact it was always occupied by adults ,who always had a drink in their hands. Overall,I though that the two performances put on by the ships company were the best I have seen on any cruise.Also the food served in the Oceanview buffet area was was varied and always good and there were always plenty of seats to be found. Read Less
1 Helpful Vote
Sail Date: March 2019
Overall, we enjoyed our cruise. The ship was nice, we liked that it was not a mega ship. We had great food and service. The passengers tend to be more mature and I think better ships if you have a young family or teens that like to be ... Read More
Overall, we enjoyed our cruise. The ship was nice, we liked that it was not a mega ship. We had great food and service. The passengers tend to be more mature and I think better ships if you have a young family or teens that like to be active. We loved being in Aqua class and having access to the restaurant BLU. It had great service and a unique menu. It is a great cruise if you do not want to feel crowded and relax. We never had trouble getting seating in any venue. The staff was very friendly and helpful. The genuinely wanted to make sure we were satisfied and happy. the service in the restaurant was very attentive but we did nit feel rushed. Cabin steward did a great job and assured our special requests were met. The ship was clean and in good shape, except for the Persian gardens (mentioned above). Our room was clean and in good working order. Being a smaller ship, it was easy to navigate and get to all areas easily. Lot's of different lounges to sit and relax. We never had an issue finding seating in any area (except pool deck on sea days). There was a nice variety of music in the various lounges throughout the day and evening. Fit the fitness center had state of the art equipment that was in great shape. I was disappointing. The condition of the Persian Gardens spa area was not great, it definitely needs to be updated. It felt dingy and a some the features did not work. Also some of the controls were in disrepair. The pool area was enjoyable and we did not have a problem getting chairs in the sun. Shade chairs were taken up early on sea days and many were empty but had things on them to reserve but were unattended for long periods of time. We had breakfast and dinner in Blu. The food was very good as well as the variety. If we wanted we could have ordered from the main dining room menu as well. The service was excellent and we did not feel rushed like we have with other cruises. We were able to sit and relax after dinner. We never had to wait for a table, one was ready without any reservations. The buffet was clean with a nice variety of food. The production shows were fantastic!! The voices were Broadway quality and very entertaining. The comics were fun both the family friendly and adult shows.The other acts kept us engaged. Read Less
Sail Date: March 2019
This was a very good cruise. The Infinity is a very nice ship, but it is a little bit tired. It is due for a major refurbishment and modernization in 2020. Our cabin was a bit dated and not as comfortable as on previous Celebrity ... Read More
This was a very good cruise. The Infinity is a very nice ship, but it is a little bit tired. It is due for a major refurbishment and modernization in 2020. Our cabin was a bit dated and not as comfortable as on previous Celebrity ships. We were in Aquaclass. Previously, this has been quite elegant. However, this time there was nothing to differentiate this from a regular Balcony cabin. The couch and bed were tired and not luxuriously comfortable as they have been before in Aquaclass. Hopefully will be replaced in the refurbishment. Our neighbours (also Aquaclass) had the same experience with their bed. I have to add that our cabin steward and staff was excellent and took great care of us! We had breakfast and dinner in Blu which was fabulous! What our cabin lacked in updates, Blu more than made up for with wonderful attentive service and modern, terrific and thoughtfully prepared food. We had special dietary requirements and Celebrity took great care to ensure we were taken care of! The cafeteria had line ups for some food, which as a first for us on Celebrity. There was a great variety of food choices and this was quite good. The 5th floor Cafe was excellent and we stopped for coffee and tea each day. We did a Wine and Food pairing with Fernando from Blu. it was informative and a lot of fun! I would highly recommend it. The entertainment was very good. 2 singers joined the ship for one performance each, and 2 comedians for the same. I would rate the entertainment an 8 out of 10. The service was amazing - true Celebrity style. Their staff is wonderful, considerate and caring. We saw staff that we had met on previous boats who had been promoted. It was delightful to see good service rewarded. We have booked 2 more Celebrity cruises because we love Celebrity! I think once there are some updates made, the Infinity will once again be restore to true Celebrity style. Read Less
5 Helpful Votes
Sail Date: February 2019
We have cruised many times with Celebrity and this ship has been our least favorite. Nothing special, no wow factor. Food was just ok. Entertainment however, was very good with the exception of lounges it was not. We found there was ... Read More
We have cruised many times with Celebrity and this ship has been our least favorite. Nothing special, no wow factor. Food was just ok. Entertainment however, was very good with the exception of lounges it was not. We found there was not much to do around the ship during sea days that had our interest. Dinner at the Tuscan Grill was very good but not as good as I thought it would be. For our excursion in Cozumel,we did Salsa, Salsa Margaritas. It was so much fun. You learned how to make 6 different salsas, which we made ourselves. Learned how to make the perfect margarita and drank plenty of them. After which we learned to salsa. Great experience. In Key West, it poured most of the day which put a damper of things. Still had an enjoyable time. Just might have to visit again and hope the weather cooperates. Read Less
9 Helpful Votes
Sail Date: January 2019
We picked this cruise because we were able to get a ridiculously great rate on a concierge cabin and had never been on Celebrity before. The original date was suppose to be in Feb. but we were notified that the ship had been charted and ... Read More
We picked this cruise because we were able to get a ridiculously great rate on a concierge cabin and had never been on Celebrity before. The original date was suppose to be in Feb. but we were notified that the ship had been charted and was given an option to book a different date with our OBC being doubled. Getting on the ship was very quick and effortless. We were able to eat in the MDR for lunch away from the crowds which was nice. They had a limited selection of food but I loved the short ribs I ordered. Cabins weren't available until 1:30pm so we hung out with our friends who had the non connecting cabin next to us up by the pool. We had cabin 8167...not bad but a bit dated. Would of loved if the balcony divider opened because we would have had a good size balcony between our cabin and our friends cabin. The only real issue we had was that the bed was firm, ah real firm. I knew before hand that the ship was old but was pleasantly surprised that it was in good shape. My wife also liked that the ship was on the small size making it easy getting around. The inside layout of the ship was crazy in some ways. We were in the aft and if we used the aft elevators we had to cut through buffet area to get to the pool deck. Not a big deal just different. Entertainment was fine. Not much in the way of variety but went on this cruise to just relax so it didn't matter. I did find the silent disco to be a lot of fun. We found the MDR to be pretty good and seated promptly. Our waiter never rushed us but we were usually in and out in about an hour and fifteen minutes. We did eat dinner one night in the Oceanview Cafe. It was surprising that no one other than the crew and us were eating their. It wasn't bad and we liked eating outside at the aft of the ship. We also did Le Petit Chef the last night. I waited hoping that the price would come down but they must of had a full dining room for each seating. The food was awesome. I like the show but wouldn't go again unless they changed it up with a different menu. Cozumel- Been here a bunch but read that their was going to be 27000 people there the day we docked. I found a place called Nachi Cocum that only allows 130 people in their resort. It was nice, all-inclusive resort with a large pool, restaurant and changing rooms. The place was nice but I was underwhelmed by the service they provided. Still we had a beautiful day and were away from the crowds. Key West-Been here a bunch and only went into town to have a couple of drinks on Duval street, Never boring there. The bonus of going there the day before you depart is that you go through customs on the ship which meant getting off easy and quick. This was our first time on Celebrity and liked it but preferred her sister line Royal Caribbean. Would I sail on Celebrity...sure but probably on one of their newer ships. Read Less
2 Helpful Votes
Sail Date: January 2019
We were on the Infinity from the 5th to the 10th. The ship is showing her age, but is a really great ship. The crew were incredible, so friendly and helpful. This cruise just reinforces why Celebrity is our favorite cruise line. Our room ... Read More
We were on the Infinity from the 5th to the 10th. The ship is showing her age, but is a really great ship. The crew were incredible, so friendly and helpful. This cruise just reinforces why Celebrity is our favorite cruise line. Our room was a midship balcony, it was quiet peaceful and had that luxurious view that is so great. They had 2 comedians and both were really funny and appropriate for all ages. We didn't see the shows but I heard they were great. For the first time ever I walked out of the Casino with more money that I went in with. The drinks were plentiful and we never waited long to get them. The bartenders were always very accommodating and friendly. Getting on the ship took no more than 30 minutes, and getting off of the ship took even less time. Celebrity has this down to a science. Read Less
1 Helpful Vote
Sail Date: January 2019
I would do this again. Embarkation and disembarkation were flawless. This was an easy to negotiate, enjoyable, pleasant cruise for those over 60. I saw most people, lounging with a good book for most of the day. And pool side, decks ... Read More
I would do this again. Embarkation and disembarkation were flawless. This was an easy to negotiate, enjoyable, pleasant cruise for those over 60. I saw most people, lounging with a good book for most of the day. And pool side, decks 10&12 got full quickly. Others with friends enjoyed some sort of board game. The ship has very obvious worn spots in several of the lounges. I actually witnessed a chair fall apart in the Constellation lounge. It is a clean ship throughout and you will find precautions to maintain sanitation in the common areas. The restrooms are well maintained. The food is good in the Cafe and well presented. The Trellis dining room could have more light, has a good menu and very attentive wait staff. We had a seafood lunch at the Tuscan Grille, two king crab legs, and too much filler crab cakes; clearly not worth $40 a piece. Now the downside for the rating of 4: 1) I found no value in the internet package - my emails did not load up until I returned home, although my daughter was able to use her lap top and phone pool side, 2) I found no value in the premium drink package, if you don't drink Evian water, Absolut, Patron or any other top shelf alcohol, the other packages will do and if you don't watch the the bartender reach for the bottle and watch them pour, you're probably not getting the good stuff anyway OR a drop (I saw that, she poured a drop in the shot glass), the Martini Bar and the bar at pool side are the best places to get a real drink, 3) I could not understand one word of the musical we went to, 4) make sure you get your SeaPass card back, they forget sometimes,5)the staff did get a bit pushy in selling the packages, they work on commission. Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 3.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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