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1 Helpful Vote
Sail Date: February 2018
We chose this cruise because of the destination. I also had fond memories of her sister ship Millennium. It was the last trip to Antarctica (next year it will be a Solstice class ship). We were very lucky with the weather. The ... Read More
We chose this cruise because of the destination. I also had fond memories of her sister ship Millennium. It was the last trip to Antarctica (next year it will be a Solstice class ship). We were very lucky with the weather. The previous cruise in January was not so lucky but we had calm seas for the most part with really only one day that was a bit rough. Cape Horn was dead flat, when there was fog it magically cleared as we arrived and at Elephant Island drifted back as we left. It was simply good luck and I felt sorry reading the reviews of the previous cruise. The ship is an older ship but we found it well maintained. If you looked hard you could find faults but compared to what I was expecting it was better than I thought. We booked an Aqua class cabin and the meals were excellent. The cabin itself seemed no different to a balcony but access to Blu was great. We also tried the specialty restaurants and enjoyed them all but Tuscan Grill was a real highlight. We had a problem with our cabin with the carpet getting wet. Its as frustrating but the crew went above an beyond to both fix the problem and make it up to us for the inconvenience. They were so nice about it I was feeling like I had Stockholm Syndrome, you know when you are kidnapped you feel sorry for the Kidnappers! I was embarrassed telling them its as still faulty given how hard they worked to fix it. In the end we switched cabins, the old one was 7095 (I hope its fixed if you have that one!) we moved to 1142 at the rear. The crew overall are just outstanding at all levels. Through stupidity I broke my ankle on the way home at the Falklands, the medical care was excellent, the restaurant staff were totally accomodating, our cabin stewards wife is a Physiotherapist and he arranged pillows and ice packs, right up to Jaan the head housekeeper and Srdjan the Hotel Director it was clearly a happy, highly motivated crew absolutely focused on passengers having a great time. We have sailed on Seabourn and it was to that standard, very attentive and impressive. I guess in terms of advice I would offer to have realistic expectations about the age of the ship and look for the crew to make up any slight shortcomings. If things go wrong raise them and let them make it right, they were very genuine to us. Try the specialty restaurants. QSine was fun and funky, they offered a pack of 3 or more restaurants for discount price, if I did this again I would grab that. The al Bacio cafe deck 5 great coffee if you are hanging out for a flat white the cappuccino's are next best and those macadamia nut cookies, fantastic. The cocktails at the bar opposite were excellent also, especially the smoked ones! Another point to raise is Mickey Live. he is such an asset, his sense of humour, knowledge and the way he got things across was exceptional and his presentations were all standing room only. We did ships tour which we found fascinating, exactly what do you do with all those empty bottles......4 engines, 1 diesel, 2 jet engines and steam engine...fascinating. The laundry, the bridge, the engine control room, really interesting to see behind the scenes. The propulsion problem we were told and they appeared very open was that they had excessive vibration at high speed on one Azipod so as a precaution were running at reduced speed. The slower speed meant they missed one port day so they paid 1 x 14th credit as compensation which we thought was fair. There were only 3 ports the rest sea days so I can understand how frustrating its as to the earlier cruise missing the Falklands but given the route was through the roaring 40's Ferocious 50's and Screaming 60's I think you have to accept some chance of bad weather. So overall injury and cabin hassles not withstanding we had a great time the scenery and wildlife was everything we hoped for. My wife as on our balcony when awhile surfaced so close the sound of the spout startled her (she said only 20 feet away). It was an amazing trip and hats off to all the crew, they made it very special. Read Less
7 Helpful Votes
Sail Date: February 2018
Big Takeaways for this vacation (Some very specific because of destination and ports) 1. Use the Celebrity excursions, and book them BEFORE boarding and get to the Celebrity theater early to get on yours. My friend got to a theater for ... Read More
Big Takeaways for this vacation (Some very specific because of destination and ports) 1. Use the Celebrity excursions, and book them BEFORE boarding and get to the Celebrity theater early to get on yours. My friend got to a theater for a 915 departure tour and by 910 the tour was already gone. He ran to the pier, but ship was already full and was told tour was oversold by a seat. Many other tours were sold out well before boarding. Luckily the concierge Javier, was telling people at arrivals to sign up for tours immediately after boarding, this really helped a friend of mine, who hadn’t pre booked. 2. Don’t wear expensive jewelry or watches while sightseeing in Buenos Aries, keep cash and expensive cameras out of sight as much as possible. Quite the band of pickpockets both walking and on motorcyles, and they work as a team (one or more distracts, while other grabs). 3. Pick one or two credit cards to bring and call the credit card company issuer and let them know you’ll be in Argentina, Falklands, as we had a few people had their CC’s denied (I chose two Credit Union accounts since neither has foreign transaction fees) 4. If you can afford it buy a wide angle lens or borrow one from a friend. It will be the most magnificent scenery you’ll ever see in my humble opinion. The scale, the wildlife and natural beauty are truly stunning. 5. Don’t be surprised if you see a port change/cancellation or modification. From my research doesn’t matter which cruise line you use Celebrity/NatGeo/Lindbladt/Princess/HAL/Silversea , ~25-50% chance (most always because of weather) you’ll see a change or two in your itinerary. Chill out and don’t go nuclear about it. The Captain didn’t purposely do it to ruin your photo ops, if it’s conceivable to safely get in a port, they do. That being said, they won’t endanger you or others just so you can get the money shot of you and Free Willy the Orca or Tennessee Tuxedo and his penguin pals . 6. Buy the transfers from ship to Airport/City, it’s only $28 and they bring your luggage directly to airport. You get off the ship, take bus to terminal, and get the bus to airport while everyone else is grabbing their luggage, and trying to figure out where the taxis, and private cars are. It’s a madhouse outside the terminal. 7. Don’t exchange money at airport, found we were getting about 20 pesos per dollar exchanging it on our own, or 19 if I used for purchases using my credit union VISA card, and would have gotten 16 at airport or bank 8. MickeyLive (AKA Mickey Richardson) The best onboard presentations I’ve ever experienced on Celebrity (and I’ve done about 30 cruises). He comes from a tech background, but he has a quest for knowledge, he knows so much and he really knows how to focus on the destination. He then gives you the history, the back story, so by the time you arrive, you’re hungry for it. He’s insightful, funny, and also promotes a photo sharing service (for FREE) where passengers can share their photos, Mickey compiles the best of all and gives the CD to the passengers who participated in the photo share. He was a SUPERB asset to the Infinity team. I wish they had a Mickey on every voyage. Another small thing Mickey reminds you is to be KIND to each other, it may sound inconsequential, but sometimes we all need to remember we’re here on a holiday not an invasion, so slow down, the buffet, shows, and endless ice creams and pizza will be there...... and try to enjoy each other, and who knows might even meet some other nice folks. THE VOYAGE About a month before we sailed we received notice that because of an issue discovered with one of the ships two azipods they would be adjusting our schedule as they were limiting the speed on the affected azipod. It meant we would lose our stop in Puerto Madryn, Argentina and adjust the times on the other ports to compensate. Really had no impact on us at all. My understanding in simple terms as the ship has two giant engines called azipods, and from what I understood of them, the problem was one was the thrust bearing on one azipod was operating at a higher temperature than normal. So to prevent the issue from getting worse, they limit the maximum speed on the affected azipod. This gives you a slightly slower average speed. It can still be used at any speed, but this is the conservative approach to take until it reaches its next drydock. I know when I visited the engineering control room, we were cruising at 19 knots, with one azipod running slightly lower in speed than the other. Normally cruising speed is’s about 21 knots (maximum is 24 knots). These Azipods are like any big piece of mechanical equipment, and just wear over time. One of the engineers said that's why they rebuild them every two years as a preemptive maintenance measure. I'll get the annoyances out of the way first then onto the good stuff. Annoyance-The ships voicemail on Infinity doesn’t work. It’s a nuisance problem but seems to be an ongoing issue since it has been ongoing at least as far back as my last voyage in May 2017. It didn’t work again the whole cruise, and you do miss information, some of it important. Annoyance-We had an ongoing issue with a Friends of Bill meeting (Alcoholics Anonymous). Was scheduled in the library 5PM the first two nights, and because that was a trafficked area, we asked to have it moved to any other quiet place at any time. Day 3 it was moved to a conference room but they forget to include that change in the daily schedule. By day 5 it was moved to the conference room, but there was a Thai group matching movies there. Days 6-10 same thing, other groups would show up even though we had the room according to the schedule, including one day a Celebrity future cruise presentation, so we’d have to move after the daily apologies from guest relations/event coordinator. It wasn’t a big deal other than it should have been corrected 3 or 4 days in not 10 days in. Did try notifying guest relations, event coordinator, and hotel director as well on different days, but never really got resolved till about the 10th day, so it caused a lot of frustration that it never should of. Annoyance-Checkout the fine print in the online booking offers. We had one offered this cruise “save up to $300 early booking bonus” with no asterisked terms or conditions, and “Exclusive offer-Receive up to $500 OBC*” *Terms and condition apply I booked an 11 day Caribbean on RF and turns out you only save the $300 if you book it as a non refundable deposit, and it wasn’t eligible for the any of the up to $500 OBC other than the 4 perks that come with the suite. And believe me I looked, and that was the best deal they had. When I got back to my stateroom, checked online and the onboard booking deal was same as one I would have gotten had I booked it myself with Celebrity. So since you have the luxury of looking up prices onboard, comparison shop, and see if the online booking is a value. NOW ONTO THE GREAT STUFF Rooms- I selected a CC2 this trip, and pleased in every regard. Although Infinity is 17 years old it’s a well maintained vessel. The furnishings in the room were well maintained and even on inspection of the caulking in the bathroom, it looked well kept. Deck rails looked great, Curtains and linens plush and not worn. Plenty of hot water and water pressure throughout the whole voyage. Had an extraordinary stateroom attendant named Budi, who was a smiling friendly hard working man who met my every wish before I could even ask him. THE FOOD TUSCAN-I adored Tuscan. It’s a kind of a mix of steakhouse with Italian overtones. We ate 6 times while onboard (we had a specialty dining 6 package ), and never had a disappointing meal. Every single soul that worked in that venue was spectacular from the maitre’d Jovel, the talented, friendly, and professional wait staff. I think we had a different member of the wait staff serve us each night, and really enjoyed learning about their origins and experiences. Always smiling faces escorting us in, delicately making suggestions on food choices, and combinations to try. Without question loved the filet of beef the best, it rarely needed a sauce to complement its flavor, but I tried several to see if it enhanced it. It usually gave it a nice polish, and found the peppercorn sauce my favorite, The meatballs for an appetizer are to die for as the blend of pork, veal and beef they use literally melts as it hits your mouth. The sea bass also an excellent choice. Veal Marsala was good, but not great. Loved the pasta choices as well, the lobster rigatoni (muy Bella) Great choice of salads and desserts as well¬¬¬. The spinach was a bit bland, the mashed potatoes were delightful, but all in all, not really anything that needs changing in Tuscan. 5/5 stars QSINE is like an off Broadway play it can really amuse, entertain, and fill your palette if it’s executed correctly. Flip side is it can seem too contrived without the right direction and audience. The night we went we had a group of us 17 at two tables. I had the feeling the waiters struggled with the execution, food and drinks came randomly. The two waiters certainly tried their best, but really seemed overwhelmed. Ideally in my experience Qsine works really well when there is a group of 4-6 people, anything more or less is a challenge. The menu is strong though, and the presentation makes it worth the visit. From a logistics perspective, for this particular cruise and its cold weather make Qsine an additional challenge, being up high on deck and not a lot of insulation. Bring a sweater as the change in temperature was substantially colder when we left from when we came in. Would give it a 4/5. TRELLIS-Thought it was a great place to dine. We had an exceptional waiter and assistant, Jose and Juan Carlos at table 224. Also was happy to see the maitre’d/manager at the MDR checking in at least 4 or 5 times to get a feel on how happy we were eating in Trellis. She really did a great job (also nice to see woman as the maitre’d/manager in the MDR) The food service was excellent. Seemed to be a bit spotty on getting drinks though, as the sommelier would usually take the drink orders, but on more than one occasion we had to ask someone else a second time after nothing showed up 20 minutes into the meal. The variety was good though, soups, starters, and consommé’s superb, main courses were very nice as well. Desserts were very nice as well. Of course the last of our three evening chic nights had the best menu with lobster, chateaubriand, and rack of lamb featured on the menu. Would give it a 3/5. SUSHI of Five-I preface this with the fact that I’m not much of a Sushi fan, but still loved the experience. My friend ordered a variety of things for us to try and all were quite tasty and had a nice freshness to them. They had some steamed lobster and shrimp dumplings as well that I really enjoyed. Only problem I had with Sushi at 5 was the closeness of the tables. After we sat down the waiter came by and adjusted the table next to us presumably to set it up for guests. We literally had a span of 10” between tables (other side was blocked by a wall) to get in and out, and a lighting fixture above the 10” gap. After dining, I stood up, took a knock on the head from the light fixture, bumped the table and spilled the soy sauce on the next table, then caught caught the soy dish. I’m sure it looked like a physical comedy sketch to anyone watching. I then carefully extracted myself from the table. Would give it a 3/5. ENTERTAINMENT-Did see one or two shows, but nothing that left any lasting impressions. I do like watching the energy and enthusiasm of the house dancers and singers though. Alejandro the CD seemed to be a good master of ceremonies for most events phasing in and out as needed to keep things moving along. Activities manager also good at keeping things flowing. Did really enjoy the acoustic sets by the Stone Free duo, nice mix of music spanning the 1970’s to current, and well adapted to trying new requests. Judah Moore was also quite nice. The other 4 piece band/singer combination I wasn’t overly impressed with, but then again I’m not Jimmy Iovine, so does it really matter. I always enjoy the ship game shows type formats such as “liars club” “not so newlywed game” and “are you smarter than a ships officer”, when they engage passengers into the act. Did a great job on those. Senior officers were around at all the photo ops and meet and greets. I noticed the F&B manager Ivan in and out of almost every kitchen checking up on things which I thought was great. I didn’t really interface though with any of the Senior Managers, except for a cursory hello, all seemed nice enough though. EXCURSIONS I did two, good value for the money on both (see #1 up above) 1. Ushuahia, Argentina- Journey to the Sea Wolves and Penguins $159 You walk about 200 feet across the pier to an awaiting catamaran and begin the journey. About an hour out, first stop is a Sea Lion Island that the catamaran circles about giving all a photo op, second stop is another land mass home to hundreds of Cormorants (think mini me penguins that can fly), third stop is Penguins galore. We saw literally hundreds in three species types. 2. Stanley, Falkland Island- Bluff Cove Lagoon You walk to the end of the pier to some awaiting 16 passenger buses that take you closer to Bluff Cove (it’s a family owned 35000 acre sheep farm), then you are handed over to a local team of Land-Rover drivers for the 25 minute off-road adventure to the Penguins. We saw three types King, Gentoo and Magellanic penguins , and a whole lot of birds. You get close enough to get photos, but far enough where you don’t disrupt. They also have a nice coffee shop where they serve FREE coffee, tea, cakes, and pastry as part of the tour. 3. Montevideo-I did on my own- Tour bus on end of pier 3.5 hours for $25. You get what you pay for. I think the guide knew less about the city than I did Me-When was Uruguay’s’ Independence? Her-It was many years ago Me-50, 100, 200 years? Her-Yes, somewhere in there Me-Who is the man on the statue? Her-He is very famous General Me-What’s his name? Her-I will find out Still had fun though and found Montevideo lovely. The markets are only about a 10 minute walk from the pier. Food was fantastic, and felt safe and secure. I could easily have spent a week in the city. Especially love the graffiti, it was gorgeous CC Host Paulina Ugalde and Concierge Javier Hernandez-Both of these two went out of their way to introduce themselves and explain the many services that they can help with. Saw them out and about everywhere, answering questions and projecting their really positive upbeat attitudes, great brand ambassadors for Celebrity. I really enjoyed talking to each and in awe of how much pride they took in their work Debarkation-Kind of mess at first glance, but easy to navigate IF you plan ahead. One you leave the ship they escort you off to buses to terminal where you can pick up your luggage. IF YOU SELECTED TRANSFERS TO airport by Celebrity, you don’t even need to pick up your luggage, instead it’s automatically transferred to the airport, and is waiting for you upon the buses arrival. In this case(of Buenos Aries being the departure point) the buses were much easier than a cab or private transfers would have been. Their just isn’t anything clearly marked like taxi stands, airport hotel buses, etc, so glad we opted for the ships transfers. I’ll close this out with, if you ever get the opportunity, JUST DO IT. They only do 2 or 3 Antarctic voyages a year because of weather, the other 6-9 months a year its -20 to -80 degrees out with 3 hours of sunshine, so not real user friendly to tourists. I was really proud to learn what they do to keep Antarctica intact in terms of who/what/where/when is allowed, and the prohibitions that are made to keep it that way. Read about what’s allowed and what isn’t here. https://iaato.org/home Odds are we are human, so eventually we’’ll probably muck up Antarctica over its minerals, water or something else. See it why you can in all its bold, brawny, frosty fury, its just plain gorgeous. Sadly though, you DO NOT get a stamp in your passport that says you entered or exited Antarctica….darn it. Read Less
1 Helpful Vote
Sail Date: February 2018
First of all, for the folks on the Jan. Cruise. I get it. I would have been disappointed as well. But I can only speak of the Feb Cruise. We were warned in advance to the propulsion problems. It had virtually no affect on the cruise. ... Read More
First of all, for the folks on the Jan. Cruise. I get it. I would have been disappointed as well. But I can only speak of the Feb Cruise. We were warned in advance to the propulsion problems. It had virtually no affect on the cruise. Top speed was 20 mph and we got everywhere on time. As smooth as any cruise I have been on. Were told in advance that we would get a refund for Puerto Madryn and I personally would rather have the money than the port. This was a 50th anniversary cruise for us and yes we were the fools on stage during the marriage game (the one that involved a lime) The ship-Yes it's old and does not have all the bells and whistles. Nothing that affected my enjoyment. It was clean and the entire staff was Great. Embarkation in Buenos Aires-crowded as usual, but we were onboard in about 45 minutes. Entertainment-about standard for cruise ships. Nothing bad and nothing exceptional. Good but I would probably not pay to see any of them. We did not go to any of the productions because we saw them on on a previous cruise. We had seen some of the individual acts before also Food-Excellemt. We ate almost every meal in the Luminae. Food was good and different menu every night. Hats off to the entire staff. Too many to name but they were all fantastic. Ushuaia-took an excursion to the National park. Had to ride a bus on a gravel road and by luck, we had to sit just over the back axel. Very rough ride. Some nice stops but I was expection more. Wish we would have had more time in the town. I would probably do something different if I every went back. Cape Horn-Unbelievably smooth waters. Now I have been there. Antartica-Words or pictures cannot describe it. Not as cold as I had thought and we overpacked. Spent quite a bit of time there doing 360's Falkland Islands-went to the sheep farm. Glad to see some of the countryside. The entire island only has 2100 people. Had plenty of time to walk around. There is a shuttle to Gypsy cove that we also took to see penguins. $20 Montevideo-Took a city tour that my travel agent provided. Nice city. Safe and you can walk from one end to the other. There is a market just off the ship that I would recommend walking to Internet-horrible. Very slow and kicked me off regularly. Worked somewhat better in public places. And to be honest it worked better on last cruise when I stayed on 9th deck. Enrichment programs-Probably the best I have experienced. Disembarkation-Just picked up bags and walked out. We stayed another day so we went to the Sheraton. Outside was a madhouse of people soliciting cabs. Choose Uber or walk across street to get best prices. Or take $28 shuttle from ship to airport Uber-works well in Buenos Aires and I would recommend it if you have access to the internet. $25 total for the two of us from Sheraton to airport. Once in a lifetime trip and probably won't go again but I would highly recommend it. Read Less
3 Helpful Votes
Sail Date: February 2018
We love Celebrity. Had an amazing back to back trip to Rio then Antarctica. We were so lucky with the weather going to Cape Horn, Antarctica and Falkland Islands. It was warmer than Scotland. The whole crew were just brilliant and the ... Read More
We love Celebrity. Had an amazing back to back trip to Rio then Antarctica. We were so lucky with the weather going to Cape Horn, Antarctica and Falkland Islands. It was warmer than Scotland. The whole crew were just brilliant and the captain was very visible and charming. He did a great job getting us to these places. We miss Hari making up our room and all the lovely staff who served us in Blu. Infinity is a great sized ship to be on. Great having the inside thermal pool when weather was cooler. Entertainment was great especially the ships showtime, loved the music, costumes and singing and dancing, beat we’ve seen on any ship. Infinity orchestra was superb, wouldn’t be the same without them. Worth every penny and more! Mickeylive was entertaining and informative always busy in the theatre. Guest artists also very good, variety from magic, instrumental and singing and comedy. We went every night. Waiters in Blu were so polite and attentive. Especially Edurdo, my husband says he’s the nicest waiter he’s ever come across . Rosibel greeting us always knew our name and cabin number, Igor in cellars bar was great at bar showmanship and made great cocktails. Cape Horn on catamaran and National Park was really interesting cruising Antarctica was amazing with mickeylive doing commentary about wild life. Even a rainbow. And luckily we got into Falkland Islands to the Battlefield tour. Very good guide then got shuttle to Gypsy Cove to see penguins.great day. Montevideo city tour was interesting as was our Tygre river cruise then to airport. We didn’t have to bother with cases till airport which was very convenient. Lovely guide Andriana? Have booked another cruise on The Edge which looks exciting for next year. Can’t wait. Read Less
1 Helpful Vote
Sail Date: February 2018
We chose this itinerary primarily for the 3-day stay in Rio, and it did not disappoint. The experience of Carnival in the Sambadrome was unforgettable and something no one should miss - it’s that much fun and that special. Check in - ... Read More
We chose this itinerary primarily for the 3-day stay in Rio, and it did not disappoint. The experience of Carnival in the Sambadrome was unforgettable and something no one should miss - it’s that much fun and that special. Check in - smooth, but MANY people arrived without visas for Brazil and WERE NOT ALLOWED TO BOARD! So, if you are going to Brazil, and you are from the US, you need a visa. They are expensive, but not hard to get. Cabin - we had an Oceanview on deck 2 just past midship, and it was great. It was a good-sized window and made the room feel even more spacious. Towels were a little bit on the thin side, but everything else was great. Crew - the best in our 30 cruises. They were friendly, professional and made the onboard experience just very special. We especially enjoyed the coffee shop (Al Bacio) and the Spa Cafe staffs. Food - excellent. The Executive Chef was visible and did some of the food demonstrations himself. He was energetic and had a great sense of humor, and his restaurants were putting out great food. The main dining room choices were somewhat limited, and since we were on a back-to-back, they were repetitive. We also dined in all 3 specialty restaurants - Qsine, Tuscan Grille and Sushi on 5. We didn’t pay full price for any of them - there was always a deal to be had if you asked around. Qsine was our favorite, but the Sushi restaurant was a very close second! Ports: Santos is not a great port city. We did a self tour on the trolley and to Mount Serrat via the fincular - enjoyable because we were with friends, but nothing special. Ilhabela and Buzios were beautiful, but we only stayed out 3-4 hours in each because it was so warm. We did a ship’s tour in Ilhabela and a private tour (Buzios Trolley) in Buzios. Both were “good” - but not great. Rio was a blast. We did the 3-day package with DoBrazilRight and it was great - saved a bunch of money and had great seats at the Sambadrome. Highly recommend them. Did a ship’s tour for Punta del Este (good) and a private walking tour in Monteivideo (Real English Tours - exccellent). Entertainment - great shows in the evening - cruise director Alejandro was fun and the talent was among the best we’ve seen. Production shows were familiar but very well performed. Celebrity Infinity orchestra is probably the best we’d heard in 30 days. Good amount of activity - game shows, trivia, etc. Read Less
Sail Date: February 2018
We chose this cruise because we wanted to go to south america and go to the Rio Carnival,We have been on many celebrity cruises and though this ship was not soltice class we really liked it.Things we missed were the games room and ... Read More
We chose this cruise because we wanted to go to south america and go to the Rio Carnival,We have been on many celebrity cruises and though this ship was not soltice class we really liked it.Things we missed were the games room and entertainment in the atriam.But being smaller our cabin was in the centre so we did not have to walk far. We loved the cruise director.He was very funny and had a great personality. I have been on many cruises ranging from 6 star to 4 and found this cruise as good as the others.In fact the desserts were the best we have had, I dont understand people who have slated this ship because I did not meet anyone who wasnt happy.I do agree it is a bit shabby and you can see rust in places,but that does not make a great cruise.Its the staff,entertainment,food and itinery and they were all excellent. Read Less
Sail Date: February 2018
I was a host for a group. As always, Celebrity's food was excellent in the main dining room and specialty restaurants. I don't eat at the buffet unless there is no other choice. I expect to be pampered on the ships, which ... Read More
I was a host for a group. As always, Celebrity's food was excellent in the main dining room and specialty restaurants. I don't eat at the buffet unless there is no other choice. I expect to be pampered on the ships, which includes the wait staff putting the napkin on my lap. All of the staff were very attentive. The shows ran from good to the fabulous Jayne Curry. One of the best ever. Her interaction with Alejandro the cruise director was incredible. The musicians throughout the ship were of the highest quality no matter what genre they played. We had 14 days of sunshine-probably a record. Great ports and of course Carnevale in Rio. My group had a special private shore excursion in Punta Del Este. Beautiful art museums and views. It was like being on Santorini. Our guide could not have been better. Everyone raved about her. Read Less
Sail Date: February 2018
I wanted to see Christ the Redeemer for my 75th birthday. Being in Rio for Carnival was certainly a bonus. While we were also in Buenos Aires and Uraguay, this was the focus of our 14 day cruise. The food was excellent, the passengers ... Read More
I wanted to see Christ the Redeemer for my 75th birthday. Being in Rio for Carnival was certainly a bonus. While we were also in Buenos Aires and Uraguay, this was the focus of our 14 day cruise. The food was excellent, the passengers were from a variety of countries and the entertainment was good. Our cabin with a veranda was very nice and located mid-ship. The casino and the dealers were very professional and entertaining. The Apple classes on board were excellent and I gained a plethora of new and interesting tips and programs. I visited the spa and had an amazing pedicure and manicure and a great conversation with the lady performing these services. We were able to meet and interact with a number of the crew who were informative and helpful. Our stateroom attendant did an excellent job of keeping our room neat and clean, He was there twice a day and made sure everything was "ship shape". An excellent ship cruise and staff. Read Less
4 Helpful Votes
Sail Date: January 2018
Celebrity Infinity, January 7 to 21, 2018, San Antonio, Chile to Buenos Aires, Argentina. The Flight We flew Air Canada direct from Toronto to Santiago, Chile overnight on January 2nd. The flight was 5 ½ hours late leaving because ... Read More
Celebrity Infinity, January 7 to 21, 2018, San Antonio, Chile to Buenos Aires, Argentina. The Flight We flew Air Canada direct from Toronto to Santiago, Chile overnight on January 2nd. The flight was 5 ½ hours late leaving because of operational issues and a frozen water line. Air Canada flies 6 days a week on this route and the flight technically continues on to Buenos Aires, but all passengers have to get off, go through security and line up again so it’s of no benefit to anyone going beyond Santiago. This flight and the return are almost always late. I learned that most Canadians going to South America fly Copa and connect through Panama. It’s cheaper and more reliable. Pre-Cruise We stayed two nights at the Courtyard Las Condes by Marriott. It was in a safe part of Santiago right next to a huge mall. A lovely large park was behind the hotel. The staff spoke excellent English and couldn’t do enough for you. The restaurant food was very good, both for breakfast and dinner. Non-Chilean residents don’t pay the tax as long as you have a passport and tourist card (issued when you clear customs at the airport). We took two tours with Private Tours Chile. They were highly rated on Trip Advisor and did not disappoint. We did a Santiago City and Cultural Tour on the first day and the second day we did a tour of wine country, Valparaiso and Vina Del Mar. We were then transported to our boutique hotel in San Antonio where we stayed for two nights. We stayed in San Antonio at Hotel Terra Mia Boutique, a lovely small hotel that overlooks the harbour. All of the other guests were going on the same cruise. We became very good friends with three other couples staying at the Terra Mia. We ended up spending much of the cruise with them. There was an optional dinner offered at the hotel which we all chose. The family that runs the hotel also owns a restaurant. We had wonderful dinners in the dining room overlooking the harbour. The hotel was one of the highlights of our trip with the wonderful family that ran the hotel and the new friendships made. Our day in San Antonio was spent exploring the fish market and enjoying the sea lions lounging along the rocks by the fish market. There was a mall next to the fish market and a small downtown to explore. All within easy walking distance of the hotel. On embarkation day the hotel drove us to the port. Embarkation San Antonio is the largest port in Chile but fairly new as a cruise port. All of the cruise lines moved their business to San Antonio from Valparaiso because of labour issues. The terminal was well organized and checking in was a breeze. We were on board by about 11:15am. The terminal is not right by the pier, so shuttle busses took us from the terminal to the ship. The Ship Celebrity Infinity is one of the older ships in Celebrity’s fleet. It’s actually rather ugly compared to the beautiful Radiance Class ships that are our favourites with Royal Caribbean. Despite being not much to look at from the outside, inside everything was well looked after, clean and classy. It was not as easy to get around as Royal Carribean ships with the missing Centrum. That being said, two features were superior to the Radiance Class ships, the dining room, with the stunning two levels of back windows looking out to the sea and Constellation lounge on the 11th deck looking forward to the sea. It was common to see Albatrosses flying behind the ship during dinner. This class of ship is known for it’s propulsion troubles. Celebrity even sued the maker about 8 years ago. Last winter in the Caribbean our Royal Caribbean ship had to trade ports with the Infinity sister ship, Summit, as they had propulsion trouble and needed to keep a schedule. We lost one of the propulsion engines about 1/3 of the way through the cruise and port times had to be reduced as a result. I have heard an April cruise is cancelled so that they can fix the engine again. The Stateroom We were in a Concierge Class room on the 8th deck forward. The room was a similar size to radiance class balcony rooms but with a larger washroom and shower. There seemed to be less storage space than what were used to in Vision Class and Radiance Class ships. That being said we were able to tuck everything away. The lighting was odd as there was only the option of everything on or off with the exception of the bedside lamps. Radiance and Vision Class balcony rooms had multiple options for lighting which was really handy at night. There were two umbrellas to use as well as two bathrobes and a small set of binoculars. We had the option of a bottle of complimentary bottle of champagne which we chose not to have. There was always a few apples or oranges in the room. Each afternoon a tray with four nibbles came to the room. We mostly didn’t care for them. Each night two chocolates were on the pillows. Putra, the state room attendant, was top notch. The room was kept spotless. Dining We were able to dine with two of the couples we met at the hotel in San Antonio and the third was at a table close by. The food was better than what we have recently experienced on Royal Caribbean with lots of good and tasty options. The buffet was definitely better than Windjammer with more variety of fresh fruit and lots of good and tasty options. One night we went with the couple from the other table to the speciality restaurant Qsine. It was a lot of fun and the staff went out of their way to give me lots of garlic free options (I have a garlic intolerance). We ate in the dining room most other nights except when we had a late excursion. Our waiter, Dipo, was the best we have ever had, and we really have never had anything but excellent wait staff on our cruises. The Itinerary The South American Cruise was amazing, stunning vistas, beautiful and interesting ports, three wonderful countries. Penguins, Condors and lots of cool birds, waterfalls, volcanoes and glaciers. We had calm seas and rougher seas, sunny days and overcast days. Every day was a new adventure. Mickey Live was the destination expert and gave an hour presentation most days on what to look for off of the ship and what to do onshore. He was outstanding, funny and really knew is stuff. He hosted a sunrise club each morning for the keeners (my wife went, I didn’t) and always had a crowd. Some days he would be giving updates from the bridge. One day a 90 knot wind came out of nowhere and sent desserts flying in the buffet, booze flying off the shelf in the liquor store and pretty much emptied the pool onto the deck. The ship lilted to the left for about 30 minutes afterwards. It was all part of the adventure. I did not hear of anyone getting hurt although a couple of people got thrown out of their seats in the constellation lounge. This cruise was the best trip we have ever taken. We loved South America, the people from Chile, Argentina and Uruguay. Here is what we did in each port. Puerto Montt, Chile. We took a tour which included a large rapids / waterfall, a bus ride up a volcano, a traditional Chilean lunch and tour of Puerto Varas. A lovely sunny day with beautiful vistas from the ground and from on top of the volcano. The Chilean Fjords and Straits of Magellan were stunning. People who have been on Alaskan Cruises call this the Alaska of the South. Some say it is far more stunning. I’ve never been to Alaska, so I can’t compare. Punta Arenas, Chile is one of the stops where a penguin tour is available. We chose to see the Condors, the national bird of Chile. The tour was excellent and we saw many Condors. The guide brought a telescope to see the nests close up and was able to take pictures through the telescope on all of our iPhones. Ushuaia, Argentina is the city at the end of the world. We did a tour that took us by boat up the beagle channel to Terra Del Fuego National Park and then a bus tour through the park with multiple stops including the southern most post office in the world. Lots of sea lions, seals and cormorants on the boat tour and beautiful vistas on the bus tour. Cape Horn. We all got up at 6am to go out on deck as we went around the famous Cape Horn where the Pacific and Atlantic meet and the waters can be wild. We had a fairly calm day (for the Cape) and it was overcast, but we got lots of pictures of the light house and famous albatross monument. The captain turned the ship around a few times so everyone got a good view. It was a thrill to go around this famous place. Puerto Madryn. This place is known for two things, it’s interesting Welsh history and the Penguins at Punta Tombo, the biggest penguin reserve in South America. The penguins were incredible, thousands and thousands of them. They crossed your path and burrows with babies were right along the path. The broken engine and some sloppy disembarking meant those of us on Celebrity shore excursions to see the penguins only had about an hour there. It is about a three hour drive from Puerto Madryn. It was still a highlight of the cruise. Punta Del Este, Uruguay. This is a fairly new city with lots of condos for the wealthy and very crowded beaches. We did an art tour and saw two very good museums. Many of us on the cruise thought we could have skipped this port all together to allow more times with the Penguins in Punta Tombo. If I were to do this cruise again, I likely wouldn’t bother getting off at Punta Del Este. Montevideo, Uruguay. This is a great city to walk in as many of the streets have been converted to pedestrian only. In the morning we walked to the river side and had a previously arranged tour of the Anglican Cathedral. We walked back after the tour and then took a Montevideo highlights bus tour. The tour guide was kind of disappointing, going on political rants about immigrants. That being said we did enjoy learning more about Montevideo and seeing the sites. Buenos Aires, Argentina (Day 1). We took the full day excursion to Iguazu Falls. 50 people went from the cruise and we were divided into two buses. We were taken to the domestic airport (about 10 minutes away) for our flight to Iguazu Falls. The tour guide was top notch and went out of his way to make sure that everyone was looked after. He handed out our boarding passes and gave us a brief overview of the day telling us that we would be joined by two park guides at the Iguazu Airport. We boarded our flights (737-800) for our 90 minute flight to the Iguazu Airport. We boarded buses there and met our tour guides who went over the days schedule and told us about the national park. We had an included lunch at a wonderful buffet / bbq in the park and then met our guide to start the three walks to see the falls. The falls are absolutely stunning and we got to see them from the middle, the top and the bottom. We rode a train to go the famous Devils’s Throat. There was lots of walking but most of it was level until the last optional walk to the bottom. 1/3 of the group chose to skip the last walk and go to the Melia hotel for a drink. I’m glad we did the last part because it was incredible to be so close to these massive falls. We got soaked at that bottom of the falls and you couldn’t wipe the smiles off our faces. Dinner was another delicious buffet / bbq, this time at the Melia resort in the park. We enjoyed watching a couple of toucans in a tree before boarding our bus back to the airport. We arrived back at the ship around 11pm. Buenos Aires, Argentina (Day 2). This was disembarkment day and we got off around 8am and took a Celebrity full day tour that gave us a short city tour with an afternoon at ranch. It was great. We had another wonderful Argentinian BBQ and saw traditional dancing and some ranch competition. We were dropped at the international airport around 5:30pm where our luggage was waiting for us. We then took the airport bus service, Tiende Leon, back into the city where we were transferred to the Hilton for one night. The Hilton was excellent in every way. Highly recommended. The Verdict We had a great time, met new friends that we hope to cruise with again. This was the best cruise we have ever taken. Celebrity is certainly a cut above Royal Caribbean, classier, quieter and more enjoyable. It’s still very much mass market cruising and not the “modern luxury” that they advertise. We are hooked and have two more Celebrity Cruises booked, as well as an Alaskan Cruise with Holland America. Read Less
Sail Date: January 2018
Celebrity is our favorite cruise line. We had sailed on Infinity before and love the size of the ship. We were in Aqua Class on Deck 11 Aft. Boarding was a breeze, there was a glitch coming from Santiago to San Antonio. We lost about 2 ... Read More
Celebrity is our favorite cruise line. We had sailed on Infinity before and love the size of the ship. We were in Aqua Class on Deck 11 Aft. Boarding was a breeze, there was a glitch coming from Santiago to San Antonio. We lost about 2 hours due to transportation issues with Celebrity. We had select dining which was great for our needs. Our favorite locations on the ship, solarium, Blu Restaurant, Martini Bar(go Johannes), Casino and the buffet for lunch . Our favorite excursions, the museum tours and Penguin tour with lunch at the beautiful lodge. Our last night we took the ship tour of Tango and Dinner, outstanding! One of our best excursions was the boat trip to see the Comerans and sea lions with a bus trip to Tiera Del Fuego. Very exciting! We have already booked another cruise on Celebrity Summit for New England and Canada in the fall. Read Less
7 Helpful Votes
Sail Date: December 2017
I was a little apprehensive about this cruise as I had read some iffy reviews of the ship. The ship, it turned out, was amazing. In fact, we preferred it to the Equinox as the atmosphere was much friendlier. Embarkation and ... Read More
I was a little apprehensive about this cruise as I had read some iffy reviews of the ship. The ship, it turned out, was amazing. In fact, we preferred it to the Equinox as the atmosphere was much friendlier. Embarkation and disembarkation were a breeze. We had upgraded to Aqua Class and were not disappointed. The access to the Persian Garden was particularly welcome on this cruise as the weather was not warm! I cannot speak highly enough of the Blu restaurant. The food was great and the staff were beyond great! They just couldn't do enough for us. We ate once in the Trellis with some friends and it was fine. We also ate in the Tuscan Grille and Qsine. Both were excellent (the filet mignon in the Tuscan is the stuff dreams are made of), although we ate far too much food on both occasions. We ate breakfast once in the Oceanview and decided not to repeat the experience as it was a bit chaotic. We ate lunch there on two occasions and met some lovely people, but found the food uninspiring. We also lunched in the Trellis restaurant a couple of times and were suitably impressed with both the food and the service which we felt were better than in the evening. Cafe Bacchio was a regular haunt for us. The entertainment was fabulous, on the whole. Sean O Shea and the flautist were excellent and I believe a girl singer Colleen ? was also, although we didn't see her. The ship's company were quite new and improved over the two weeks. They were great in the ensemble numbers, but individually their voices were not that strong but, as I say, they were growing in confidence. The ship's orchestra were really good and justly deserve the plaudits that they receive from the visiting artistes. Entertainment in the public areas was also good. I especially liked the woman pianist/singer and Judah, my husband liked the folksie duo. We participated in the guest choir and the trivia quizzes which were hosted with great humour. All of this is overseen by Luigi, who was amazing and, I think, was responsible for the general feeling of friendliness on the boat. The service was excellent in all spheres and all of the activities started bang on time. We only did one ship's excursion. As we missed the penguins in Punta Arenas we booked the ship's tour to Punto Lombo. We enjoyed it but thought that it was way overpriced. After our first cruise on Equinox we felt that we would cruise again, but not very often. We are now converts! We have already booked our next cruise and can't wait! Read Less
2 Helpful Votes
Sail Date: November 2017
We did a B2B, Fort Lauderdale to San Antonio, then continued on to Buenos Aires. We chose the first leg because the cost was minimal when compared to airfare to Santiago. We were mostly interested in the second leg, however, because of the ... Read More
We did a B2B, Fort Lauderdale to San Antonio, then continued on to Buenos Aires. We chose the first leg because the cost was minimal when compared to airfare to Santiago. We were mostly interested in the second leg, however, because of the mountains, volcanoes, glaciers, seals and sea lions, penguins, guanacos and assorted bird species; the cities were a bonus. That part of the cruise exceeded our expectations - which were very high to begin with - truly an awesome adventure!! We attended several presentations by Mickey Live in the Celebrity Theatre and elsewhere, on wildlife and city options - extraordinary in both his range of knowledge, humor and overall presentation. We have had over 30 cruises to date and, hands down, Mickey is the best ever!! Evening dinners were pretty much as expected with Celebrity - very good, and the Specialty Restaurants that we chose, Tuscan Grille and Qsine, were outstanding. Lots of selection in Oceanview Café for lunches, with a range of cuisines being offered, as well as "special" days featuring Mexican, German and other ethnic dishes; breakfasts great with our favorites being the made to order omelettes and poached egg stations. Our cabins were excellent, and the common areas spotless. We could not see any deficiencies whatsoever. Staff excellent throughout!! The entertainment on board was, for our interests, poor - although other passengers who we met thought most presentations were OK. The ship's Shore Excursions were, in our opinion, overpriced when compared to those available elsewhere, and we did all excursions on our own. On balance, we absolutely loved the itinerary, the ship and our cabins and, in particular, Mickey Live. Read Less
Sail Date: November 2017
Wow, this was a fantastic journey, through the Panama Canal and down the Pacific Coast of South America. We called at working comme4cial ports, and sat alongside freighters, all kinds of cargo ships and thousands upon thousands of ... Read More
Wow, this was a fantastic journey, through the Panama Canal and down the Pacific Coast of South America. We called at working comme4cial ports, and sat alongside freighters, all kinds of cargo ships and thousands upon thousands of shipping containers. This was our 11th Celebrity cruise and defintely one of the best! we had a great Aqua Class stateroom, perched up on the rear portion of deck 11, allowing for great views and lots of quiet. Our stateroom attendant was by far, the best attendant we have experienced. Aqua class guests dine in Blu restaurant. Therefore, we enjoyed an intimate, casual setting and some truly delicious meals. Althoug( our menu choices were limited, compared to the MDR, we were never at a loss for choosing tasty dishes. The fish and seafood were particularly delicious. Ditto any of the myriad of duck and lamb dishes. But, again, it was the serving team, from the charming hostess, to the maitre d, the waiter, the assistamt and all of the bus people. I have never experienc3d such a consistently high level of service, with charm, no attitude and a desire to make everything perfect. As is often the case, only the sommelier stood out as a weak member of the dining room staff. Although the Infinity is an old ship, and the outside paint job showed its age, the interior spaces and staterooms appeared to be well maintained. It was clear that new carpet had recently been installed in most public areas. Seating around the pool was ample and comfortable, and the spa and spa pool area were spot on and comfortable. Shore excursions were expensive, and proved to be a mixed bag. We had one particularly bad excursion in Arica, Chile. Although it is not a well known tourist spot, and not a regular port of call, we though we had the right to have an English speaking guide on a 90$, 4 hour tour. Apparently we thought incorrectly, as our guide was at a loss for explain8ng the sights in understandable English. On the negative side, check in at the start of the cruise was disgusting. We waited for more then an hour to check in at the Fort Lauderdale terminal. Definitely not enough check in staff and what seemed like confusion and lack of experience. Information regarding our disembarkation was poor, and a change in final port, from Valparaiso to Sant Antonio was poorly handled. So both the beginning anfd the end of the journey were odd, having nothing to do with ship or ship crew, but everything to do with corporate Celebrity. However, the good parts of this trip far outweighed the few negatives. Read Less
4 Helpful Votes
Sail Date: November 2017
We chose this cruise for the itinerary. It was our second cruise on a Celebrity Ship and this far exceeded our first experience. We definitely feel the additional charge for Concierge class is worth it. We had a very comfortable size ... Read More
We chose this cruise for the itinerary. It was our second cruise on a Celebrity Ship and this far exceeded our first experience. We definitely feel the additional charge for Concierge class is worth it. We had a very comfortable size balcony cabin and our cabin steward "Richard" was the best we have ever experienced on any cruise. Not only did he keep our cabin spotless but attended to any request we had in a charming manner. We had select dining but were fortunate except for one night to request and be seated in the same area and were attended by once again one of the best waiters and assistant waiters we have ever experienced. Could not as for anything better. All of our dinners in the dining room were exceptional. All of the entertainment was excellent including the bands and music in the various lounges. As part of our cruise package, we had the Classic drink package. We found better wines were served in the dining room and were more generous. A glass of wine in the lounges at time could be very skimpy. Would have not been impressed if we had to pay for it. Concierge class is also a bonus on embarkation as they have a separate check-in. Unfortunately that did not help us with disembarkation. As half of our ship was non US, we had to go into a separate line and they simply did not have enough custom officers on duty. After getting our luggage, we stood in line for over an hour. Not a good way to end a wonderful cruise. The Infinity is an older ship that needs some upgrading particularly in the public areas. This was not a concern to us, but could be for some passengers. Read Less
Sail Date: October 2017
The Celebrity Infinity is an older ship but it is extremely clean and has a very comfortable and relaxing atmosphere. The crew is very accommodating and friendly, always trying to please. Our cabin #8018 was towards the front of the ... Read More
The Celebrity Infinity is an older ship but it is extremely clean and has a very comfortable and relaxing atmosphere. The crew is very accommodating and friendly, always trying to please. Our cabin #8018 was towards the front of the ship which was fine and the view from the balcony allowed us to see some beautiful sunrises and sunsets and watch as we arrived in the various ports early in the morning without leaving the cabin. We were happy we upgraded from an inside cabin to a balcony at the last minute. There was plenty of storage space and the shower and sink in the bathroom were a bit bigger than usual. Our cabin steward was beyond wonderful! We enjoyed every port and the weather was very cooperative. We had some rain in Cartagena but we managed to do everything on our agenda without getting wet. This is a lovely colonial city. In Colon, we visited the old and new locks and we learned about the operation from the people who work there. In Puntarenas, Costa Rica, we saw monkeys, toucans, macaws, and we went on a boat ride where we saw crocodiles and many other bird species and animal life. We also had a delicious Costa Rican lunch. In Guatemala, we booked transportation to Antigua and we did a self-guided tour through this delightful city. In Puerto Vallarta, we walked the Malecon and in Cabo San Lucas, we took a water taxi for $10 each to the Arches and then went for a long, hot walk. The highlight of the cruise was sailing through the Panama Canal, which was an experience I will never forget. It was far more spectacular than I expected! Having Bill Fall to prepare us for what we were going to see and to narrate the transit was very helpful and enjoyable. We met many really nice people on this cruise, we ate excellent food, and we had an overall wonderful experience! Read Less
1 Helpful Vote
Sail Date: October 2017
We have been wanting to do a Panama Canal cruise for a while, we usually sail with RCCL and since they stopped doing it decided to try Celebrity. Best decision ever. Very smooth embarkation, nice touch being greet with a glass of ... Read More
We have been wanting to do a Panama Canal cruise for a while, we usually sail with RCCL and since they stopped doing it decided to try Celebrity. Best decision ever. Very smooth embarkation, nice touch being greet with a glass of champagne. We went for lunch in the Oceanview and was very impressed with the organization and selection of food. When our cabins opened, our luggage was already at our door and Ozy our attendant greeted us, helped carry it in and pointed out room lay out and amenities. Entertainment every night was excellent, enjoyed Luigi (cruise director) and his staff especially Nacho, Dean and Florian. We only booked 2 excursions, we disappointed in 1 of them, buts its a chance we take I guess. Very impressed also with the Officers always being around, day and evening, visiting with everyone. At least once a day we were asked if we were enjoying ourselves and if we needed anything. Paulina, Captains Club hostess was very pleasant and sweet to talk to. Very smooth disembarkation also. Read Less
4 Helpful Votes
Sail Date: October 2017
Okay, lets start. After reading various reviews of this ship and some not very flattering here is my unbiased review. It did not start well with transfer from the Westin Hotel LAX to the ship this was a joke and very poorly organised by ... Read More
Okay, lets start. After reading various reviews of this ship and some not very flattering here is my unbiased review. It did not start well with transfer from the Westin Hotel LAX to the ship this was a joke and very poorly organised by Celebrity, we eventually arrived at the port at about 13:30 and within 20 minutes we were in the bar. The cabin - 9160 C1 concierge, exceptionally clean, great balcony with 2 x sunbeds and 4 chairs, we meet our room attendant (Malcolm) and he explained everything to us. Dining - This was outstanding, we had select dining, the main restaurant was great, service, food, waiters & sommelier we could not fault. we may have had to wait 5 or 10 minutes on the odd occasion but that's select dining. Tuscan Grill was a treat, Quisine was interesting. The smash & grab was busy on the odd occasion, but we always found a table, we thought the food was very good quality and loads of choice. Sundeck - always found a sunbed there's loads and never had any issue in finding a quiet spot, The rooftop terrace was nice. Entertainment - The ships cast were incredible, and probably the best we have ever seen on our many cruises, but please note they all finished their contracts at the end of our cruise, so a new cast will be on-board now. Service - was exceptional, we did 15 nights and they never let a day go by without a smile, a good morning / afternoon or asking if they could do anything for us. The managers of the departments were always on patrol and making sure everything was ship shape and very approachable, always asking if we need anything. A note to finish on, the ship is old (2001) renovated in 2011 and shows signs of a little wear and tear, but it's like your old pair of slippers a bit rough round the edges, but really comfortable to wear. The ship was inspected by US health inspection while in port at LA and scored 100% which is outstanding for the ship & crew. Read Less
2 Helpful Votes
Sail Date: October 2017
We chose this cruise as first we love Celebrity, and second The Panama Canal was on our bucket lists! The whole cruise was wonderful! Yes, the ship needs some TLC but that didn't take away from the great staff, the incredible food, ... Read More
We chose this cruise as first we love Celebrity, and second The Panama Canal was on our bucket lists! The whole cruise was wonderful! Yes, the ship needs some TLC but that didn't take away from the great staff, the incredible food, the entertainment and atmosphere! We chose Aqua Class as we love the option to eat in the Blu! The food was incredible! The staff along with Marcel, the maitre'd were awesome! Fernando the sommelier hit it out of the park every night! The crossing of the Panama was just what we expected, and loved! We loved all the stops The trip we took in Colon was wonderful. Back to the lake area of the Panama and experiencing the monkeys! We loved it! The only negative comment is from the Fort Lauderdale customs area. The staff were slow, and not very understanding. Took hours to get through. Very hard on a lot of people. Cant wait for my next Celebrity cruise! Read Less
Sail Date: October 2017
Overall the experience of a lifetime. The Infinity is showing her age a bit but very well maintained. We are not excursion people, nor are we fitness buffs so have nothing to report in these areas. All ship staff we encountered offered a ... Read More
Overall the experience of a lifetime. The Infinity is showing her age a bit but very well maintained. We are not excursion people, nor are we fitness buffs so have nothing to report in these areas. All ship staff we encountered offered a friendly greeting whether they were on task or in passing. Stateroom attendant Chico was outstanding. The buffet offered a wide selection of very good offerings. The MDR was always very good. Delicious food well presented. Waiter Artika and asst waiter Imam very competent and efficient, and a lot of fun. Weather was acceptable most of trip. Could have used a bit more sunshine through the canal, will have to talk to Celebrity about that next time. Entertainment throughout the entire cruise was excellent, whether provided by headliners or staff singers, dancers, or orchestra. My biggest disappointment is with the sound board in the main theatre. Most performances were simply too loud, out of balance, and way too much echo/reverb. Not all programs are Rock concerts! A major rethink on the usage of the sound board is needed. This did not prevent us from seeing all shows, and certainly did not detract from our enjoyment of the entire trip. Hopefully we will be able to do it again! Read Less
6 Helpful Votes
Sail Date: October 2017
This “Eastbound Panama Canal” cruise on the “Infinity” beginning on October 8 was our 24th on Celebrity among more than fifty overall for my wife and me. This was the second of our B2B cruise after doing the “Pacific Coastal” ... Read More
This “Eastbound Panama Canal” cruise on the “Infinity” beginning on October 8 was our 24th on Celebrity among more than fifty overall for my wife and me. This was the second of our B2B cruise after doing the “Pacific Coastal” cruise starting on October 1. We've also posted our review for the first one and some of those comments are repeated here. We very much enjoyed this cruise as the very good food and great service from your staff and crew members continues to be top notch. We are also happy to now be “Elite Plus” with the additional perks like the 240 minutes of internet and even more laundry options. We continued our stay in Cabin 3104 which was comfortable and quiet, even though it was very near the Grand Foyer atrium and the Guest Relations desk. Our housekeeper, Edi, did a great job keeping our cabin neat and clean while being “invisible” while we were relaxing there. That approach is perfect for us. The Guest Relations staff members were very professional and helpful. We were pleased to see GR Officer Garmen Zhang whom we met on our B2B2B cruises in Asia a year ago. Melissa was also accommodating. Our OBC from Celebrity and CruCon, our travel agent, was immediately posted on our account which helped us to plan how to spend it. On other cruises, it took four or five days so this was the fastest ever. Cruise Director Luigi and Activities Manager Nacho were OK, but nothing special. After a few nights, we got a little tired of Luigi’s introductions at every show requesting the increasing tens of thousands of “holas”. They seemed more suited to a different cruise line as other CDs and AMs on Celebrity have been classier. Others seemed to like them so it's just a matter of personal taste. We had been in “Select Dining” during the first cruise. We appreciate that Celebrity has many tables for two for that option, but most of them are so close together that you might as well be sharing a table. We talk to many other guests during the day and later in the evening, but we prefer to have some “down time” from these conversations at dinner. Also, my wife has trouble hearing which can make these interactions difficult. So, we switched to a table for two at “Early Fixed” at the 6:00 time for this one and our private table worked out much better. The food and service in the “Trellis” MDR continued to be excellent. Our waiter, Mega, and her assistant, Anthony, did a great job quickly taking care of us each and every evening. Our sommelier, Mercy, provided helpful advice for our wine choices. Rodman always had our bottled water ready for us at our table. So, we were very happy to have the same group of servers rather than being at different tables with different servers each night with “Select Dining”. We usually order our favorite dishes from each menu, but we tried some new ones this time and they were also very good. The Oceanview Café provided many options during the day and late into the night. We particularly liked the Indian/Asian selections and fish and chips. We also enjoyed the hot/cold drinks and desserts in Café al Baccio. The bartenders in the lounges were efficient even when they were very busy. DeJean in the Rendez-Vous was particularly helpful and made the best Grasshoppers we’d ever had. Adi Putra and Willie provided excellent service in the casino, Constellation Sky Lounge and other venues. We were pleasantly surprised that the Classic Beverage Package was now allowing up to $9 for beer, wine and liquor drinks. In the past, the beer offerings under $6 were mostly lagers and lighter brews so it was nice to be able to have Guinness, Boddingtons, Sam Adams and other more robust options. The downside was that Bailey’s, Amaretto, Frangelico and most other liquors are now priced at $10 which seemed a little petty. We spoke to the Beverage Manager about that on the first cruise. Sorry I don’t know his name, but it was not Anti from the second cruise who is very personable. He was a bit abrupt when we asked him about that saying “it’s been like that for months”. He didn’t bother to explain that you can now pay the difference if it’s over $9 as we’ve done when we’ve had the Premium Package. We didn’t find that out until much later in the second cruise when one of the servers, Rodman, told us about it. Another odd twist was that you can’t get cans of soda even though some venues open a can in front of you and pour it into a glass. We suspect that it’s a cost-saving measure, but we’re not sure what this change really accomplishes for such an inconvenience to your guests. Unfortunately, this sort of thing contributes to people’s perception that Celebrity is “nickel and diming” them. That’s certainly not the image that they’d like to present so we hope that they reconsider this policy for future cruises. We continue to support “Evening Chic” with my wife in her dresses and me in my suit or tuxedo. We understand that other guests aren’t as interested in doing this as we are, but it’s nice to see some still like it as much as we do. We often joke with other guests who feel the same way that we need to keep “Evening Chic” alive! All three production shows were very good as usual and the singers and dancers were quite talented. We really enjoyed the “Swing@Sky” show in the Constellation Lounge. The entire cast kept up the high level of energy for a very long time, even though the waves were high and the ship was rocking. We saw it during the first cruise and both times it was the very best of that type of event on all of our cruises. This was the final cruise of that cast's contract so they will all be new on the subsequent cruises. The “Duo Destiny” show with the acrobats Goncalo and Kinga was unbelievable. Among the guest entertainers, we particularly liked Hard Day’s Night (Beatles tribute) and Mike Price (“Rock Star Juggler”). We were very lucky on this cruise as both bands were excellent. We saw Take 5 on our B2B2B cruises in Asia a year ago year so we were happy to see them again. They were great then and are even better now that their keyboard player is back with them. The singer and their other members are very friendly and approachable. The Bryan James Band was terrific, especially since they were billed on this cruise as a “dance band” rather than “house band” or “party band”. Bryan has a great sense to humor and his band can play a wide range of music depending on the audience and the venue. Mr. H often played the piano with them on some songs. The last night of the cruise, someone requested that Bryan’s band play “Blurred Lines”. They said that they don’t do that one, but members of Take 5 know it so they joined them on stage and played that song. It was nice to see them and the audience really enjoying their collaboration. We hope that Celebrity keeps both bands under contract for as long as they can. We’ll just miss Take 5 on the “Constellation” by a few weeks as we’re on a B2B2B starting in November and ending just before Christmas while the band will start in January. We asked Bryan if they had booked their next gig with Celebrity and they are very interested in the “Eclipse” next spring in Europe. We are doing a B2B2B2B starting in May so we are really hoped that they can get that itinerary as it would be great to see them there for 42 nights. We hope that Celebrity can keep them both! We always appreciate the live orchestra as that really separates Celebrity from other cruise lines. The solo performers, duos and string players are also a nice change from the usual music on other lines. About the only complaint that we’d have is that DJ Annet always had the volume in the Constellation Lounge cranked up to ‘11’ like “Spinal Tap”. I play my music very loud at home, but we had to leave every time she was there (as did many others). I wished that I had my decibel meter with me to see how earsplitting it was! Since we were visiting countries in Central America, we did ship’s excursions in all of the ports to ensure that we’d make it back onboard on time. In Cabo San Lucas, we did “CSA2: Chileno Bay Deluxe Snorkeling” where we saw a decent amount of fish. In Puerto Vallarta, we did the “PVB4: Half Day Sailing and Sightseeing” cruise which went along the coast the Los Arcos and was very relaxing. We particularly enjoyed the “GQ14: Guatemala Highland, Panajachel and Lake Atitlan” excursion as we were able to see many volcanos and a lot of the countryside. In Puntarenas, Costa Rica, we did the “CR25: Pacific Train, Boat and Bus Adventure” and saw some interesting scenery, but also some desperately poor areas. In Colon, Panama we did “GCM4: Portobelo and Aqua Clara Locks” which gave us more information about the Panama Canal system and allowed us to see the new locks. We also got a glimpse of the very poor areas just beyond our dock. Finally in Columbia, we did the “CA09: Best of Cartagena” which provided a good overview of that city as we visited the Inquisition Palace and Saint Peter Claver’s Sanctuary plus quite a bit of walking through the streets. Even though it was very hot in some locations, these excursions were worth doing despite some discomfort. In our earlier review of the “Pacific Coastal” cruise, we noted that one area which could use some improvement was the B2B process and it’s worth repeating it for this cruise. At other B2B meetings, someone from the MDR was there to allow guests to select their tables for the next cruise, but that didn’t happen. As part of these past meetings, there have been drawings for prizes, offers of complimentary specialty restaurants, discounted excursions and/or coupons with codes for additional internet minutes in order to fill out the survey from the first cruise. The only “perks” this time were a 30% off a restaurant (only on the embarkation evening) and a card to get into the “Trellis” MDR 15 minutes before the newly boarding guests. We were given the impression that this process wouldn’t take too long. We were told to gather at 9:40, but we were not able to disembark until about 10:40 after everyone else was onshore. We then exited the ship and had to wait almost another hour to get back onboard at 11:30. We suspect that due to regulations, there was no chance for anyone to board before that time. It would have been better to know ahead of time that the local authorities require this timing so we could have planned for these delays. We and most of the other guests have done quite a few B2Bs so all of us were surprised that it was much more inconvenient it this time. We also had some difficulty getting extra internet time to do our survey from the first cruise of our B2B. On other Celebrity ships, the IT staff added 30 minutes to our allotment which works well. This time, we had to check with IT and Guest Relations to get a code. After several days, we got the code, but it only worked for one of us. We finally got another code later on, but you couldn’t use it if you had minutes left without having IT disable that session, log back on using the code to use the new minutes and then re-enable the old one. With this approach, there’s a lot of time wasted by Celebrity’s staff and for the B2Bs. Next time, we’re hoping that these things can be dealt with more easily at the B2B meeting. Overall, we always have a great time on Celebrity and encourage our friends to try that line. After this Panama Canal cruise, we have twelve more booked with you in the Mediterranean, Middle East, India, Caribbean, Northern Europe and Transatlantic in the next year. So, we’ll look forward to having 135 more days to enjoy Celebrity's welcoming hospitality and excellent service! Read Less
Sail Date: October 2017
The infinity is a great ship, very friendly staff, and meals are excellent. We did the Panama Canal from LA to Fort Lauderdale....fantastic. Never been on celebrity before, only cruised with Royal, your status from Royal transferred ... Read More
The infinity is a great ship, very friendly staff, and meals are excellent. We did the Panama Canal from LA to Fort Lauderdale....fantastic. Never been on celebrity before, only cruised with Royal, your status from Royal transferred across and you were treated like you cruised regular with them. All ports were Fantastic and the actual crossing of the Canal was out of this world, the shows in the evening were outstanding and one big plus was the size of the shower, plenty of room to swing a cat in there. If you are thinking of cruising the Panama Canal I highly recommend this cruise, I don’t think you could do better. The only negative I have is that embarkation was a long process in Fort Lauderdale, I think this was mainly to a lot of Europeans on board and everyone went through the same line, US citizens did not have a separate line, which would have speeded up the process. Otherwise no complaints. Read Less
Sail Date: October 2017
We just got off the Infinity on a 15 night Los Angeles to Ft Lauderdale through the Panama Canal. Going through the canal and seeing how the new Canal works was very interesting as was each of our other ports. Though older this ship is ... Read More
We just got off the Infinity on a 15 night Los Angeles to Ft Lauderdale through the Panama Canal. Going through the canal and seeing how the new Canal works was very interesting as was each of our other ports. Though older this ship is well cared for and lived by its crew. The entertainment was excellent as was the educational lectures. The entertainment staff was visible and lively. Dining room was noisy and dessert selection limited but food was good as compared to other ships. I highly recommend this cruise. Officers are visible, watching over everything happening on board. Our only issue was not with the ship but it took forever to disembark because there were many empty booths where customs agents should have been.This tied up the line to the point we were worried about making our plane. There was nothing Celebrity could have done to get more agents or move the line faster. Read Less
Sail Date: October 2017
We wanted to experience the Panama Canal on a big ship as the last time we did it was on a much smaller boat. The Canal is amazing and was definitely worth doing again. The Beyond the Podium speakers added so much to the experience. We ... Read More
We wanted to experience the Panama Canal on a big ship as the last time we did it was on a much smaller boat. The Canal is amazing and was definitely worth doing again. The Beyond the Podium speakers added so much to the experience. We loved everything about this cruise. The Infinity is still a beautiful ship. The Captain and many of the senior officers were at the meet and greet. He told us that they had a surprise health department inspection on the day we boarded the ship. He was so proud of his team because they scored 100%. The crew bent over backwards to provide excellent customer service. We were so impressed by how clean the ship is. Our dining and sommelier experience was The best we've had in a long time. We went to more shows than we've ever done before because most of the entertainers were top notch. There were afternoon shows on sea days that we really enjoyed. We are looking forward to being on the Infinity again in March. Read Less
1 Helpful Vote
Sail Date: October 2017
We were traveling to California to spend s couple days with family, we decided to make the long trip worthwhile and see more of California. We chose Celebrity as they added Catalina island as a port of call. It was a wonderful trip. ... Read More
We were traveling to California to spend s couple days with family, we decided to make the long trip worthwhile and see more of California. We chose Celebrity as they added Catalina island as a port of call. It was a wonderful trip. Celebrity takes care in picking employees who take the extra steps. We chose select dining and never had to wait. Most nights we were waited on by Allan and Dhia. They were wonderful, giving singing commentaries. We spent a great deal of time at cellar masters with Mervin and Victor. Stone free duo were excellent. Great music, great voices. Entertainment was good. We loved the magician and comedian Carl banks the most. Games could have been a bit better, but they can only do so much with the audience. it was a great way to see different cities in California with only unpacking once, we would have liked more active excursions, but managed on our own as phones and Internet worked and everyone spoke English. we had a veranda room with the premium liquor package. Food was very good in the main dining room. Liquor choices were amazing. We did try Quisine one night and loved it. Great job celebrity, we hope to sail with you again.. Read Less
1 Helpful Vote
Sail Date: September 2017
We choose this cruise because we had never been to the west coast and we always had planned to drive the Pacific Coast Highway. When we saw this cruise option, we decided that it would be a great way to see lots of cities on the Pacific ... Read More
We choose this cruise because we had never been to the west coast and we always had planned to drive the Pacific Coast Highway. When we saw this cruise option, we decided that it would be a great way to see lots of cities on the Pacific coast! We live on the east coast, and have taken many Caribbean cruises and two Mediterranean cruises, as well as several to Bermuda. We flew into LAX a day before the cruise and stayed in San Pedro at the Crown Plaza, which offered a shuttle to the cruise port. We liked the area very much, ate at a locals pizza place, and walked to church to attend Sat. Eve. Mass. Embarkation was quite easy, except for me walking away leaving my purse on the security belt. We were ready to board and I could not find it! We ran to the security people and they had found it and actually sent it onboard. A security guy escorted us onboard and it was waiting for me there. They had counted all the cash, which was a considerable amount, and I signed for it and we went onboard. Whew! We were very thankful they handled that so well. So, if you have a few bags going onboard, be sure you grab your purse off that conveyor. Everyone working on this ship are great. Very friendly and they just go out of their way to help with everything . Our room steward, Dillon was great, the waiters were also, and the bartentenders, Willy, Jonathon and others were so much fun.The martini bar at night was so entertaining, the bartenders would start an impromptu show and have everyone in hysterics. They always remembered us. The night they did the thing with the headsets was the best! Wish they had done it again, everyone was talking about how much fun they had that night! . We did the specialty restaurants 3 nights. Two at Tuscan Grill and one at Qsine. They were both very good. Qsine was so different and our waiter, Herbie , made it so much fun. We also did the premium beverage package which was expensive but we liked having whatever we wanted to drink, including cappacinos and expresses and water bottles whenever we wanted. The ports were all great, with the exception of Ensenada. Sorry Mexico, but I just felt uncomfortable there. Did the hop on bus in San Fran, went to Alcatraz, walked to Fishermans Wharf. The 17 mile tour in Monterey and Carmel was great. Rented a golf cart in Catalina, which was a beautiful place. Loved Santa Barbara. After the cruise, we took uber to Santa Monica, stayed at Oceanview on the beach. Great hotel, and there was a street festival going on when we got there which was great. The hotel clerk hooked us up with a private tour to Beverly Hills/Hollywood which was reasonable and very nice . Next day, rented a car and drove to San Diego where we stayed at the Catamaran for 3 nights, right on Mission Bay. Then we drove to Las Vegas, left San Diego at 5 am and saw the sun come up in the desert, very nice. This was not a relaxing vacation, but it was so much fun I would definitely do it again. The cruise is great, and I can't think of any cons. Go for it! Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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