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1 Helpful Vote
Sail Date: December 2018
I want to start this off on a positive note, not that I consider this a negative review. You can stop reading after that. The next paragraph is the most important!!!! The highlight, which we went to twice on a five night cruise, was Le ... Read More
I want to start this off on a positive note, not that I consider this a negative review. You can stop reading after that. The next paragraph is the most important!!!! The highlight, which we went to twice on a five night cruise, was Le Petit Chef. THAT was something else. I think the price is a bit high, but we still went back a second time. I have no idea where you would find this experience other than here! I booked this 2 years ago to take my 92 YO Mom on a cruise. She had a companion who helped her a lot. The interior spaces are fine, but the exterior need scraping and painting. I understand they did an "upgrade" but I only saw Celebrity "normal". I think most of the improvements went into the high end suites (we were in a S2) and common areas that need their normal carpet change etc. They certainly didn't do much to the superstructure. I was disappointed in the buffet offerings and quite frankly, after all this time, the Luminae menu needs help. X needs to check the demographics, I believe that they will find many of the Suite guests are repeaters. We need a more variety because even though the MDR is offered, that is getting pretty lame too. No more JVS meatballs etc. Still, James, our waiter would give me meat sauce from the MDR on the Oriechetta served in Luminae. THAT is the level of service in suites! You get what you pay for. Mom was in a wheel chair and the staff went out of their way to have patience while she slowly went from wheel chair to a table chair. Several people asked about taking the elderly, X will help all they can. We rent a scooter, we have had them successfully before, but this one was a bit too peppy. It scared her so she wouldn't use so we pushed her. We used the Airport transfers. The bus staff would not help her, they left it to the companion. Please note, this was a family friend, not a service person. They dropped them off at American instead of Southwest. Read Less
1 Helpful Vote
Sail Date: December 2018
We thought Infinity was in relatively good shape considering her age, and wouldn't rule her out for another five-night cruise. Because we took advantage of a super deal which included all four amenities, we felt we got a big bang for ... Read More
We thought Infinity was in relatively good shape considering her age, and wouldn't rule her out for another five-night cruise. Because we took advantage of a super deal which included all four amenities, we felt we got a big bang for our buck, thanks in part to VTG. We never ate in the dining room, and only a couple of lunches and one evening meal in the Oceanview Café. The food in the latter was warm at best, and we felt the selection was somewhat limited. We loved our lunches and dinners in Luminae, the suite-only restaurant. The food was absolutely out of this world, the service was excellent, and there was plenty of ambiance to boot! We thoroughly enjoyed the performance of highly talented Comedian Ralph Harris who pulled off a touching impression of an old man to end his show. Sadly, his 'adults-only' show that was to take place on the third night never materialized. We did sit through and sang along to a set by a young lady who belted out old favorites and strummed her guitar in the aft bar area to the delight of her audience (sorry, can't remember her name). Having sailed with Royal Caribbean many times, we definitely noticed that Infinity's entertainment offerings were comparatively slim. We did appreciate that the casino, while extremely tight, was smoke-free and thus a whole lot more enjoyable than those on other cruise lines. We found the staff fairly friendly and helpful, albeit few spoke English well. Luckily, the horrible odor from what I thought might have been a plumbing malfunction that was evident as I returned to our room on the last night wasn't there earlier during the cruise. Embarkation and disembarkation were smooth and extremely fast. All things considered, we enjoyed our little 40th Anniversary get-away, although we would have preferred destinations other than Costa Maya and Cozumel, both of which have lost their charm over the years, and its vendors not the most honest people. I'm not just referring to Mexican merchants! Buyer beware, for sure! Read Less
Sail Date: December 2018
This was our first 5 day cruise - it was much easier to fit into our busy work schedule and we had a blast! We thoroughly enjoyed the not-huge size of the ship, and the fellow passengers (few children and no crazy party people). The time ... Read More
This was our first 5 day cruise - it was much easier to fit into our busy work schedule and we had a blast! We thoroughly enjoyed the not-huge size of the ship, and the fellow passengers (few children and no crazy party people). The time of year was handy; it fit into our schedule. It’s wonderful to visit hit places when it’s cold and snowy at home. Also, we made friends on this cruise. We have not done this before. We plan to cruise together next year. We have already been communicating with them. We did no excursions. We very happily remained on the ship and enjoyed what is had to offer. The only small concern was that there were no enrichment activities. We enjoy them. Also, portrait photos were not taken very often. That can be improved in. I always love my cruise photos and portraits! They are always great. Read Less
Sail Date: November 2018
This coincided with our wedding anniversary but alas not a mention even though other cabins had their doors etc decorated -this was a small ut important factor Cruise was very enjoyable, food was exceptional and drinks very expensive ... Read More
This coincided with our wedding anniversary but alas not a mention even though other cabins had their doors etc decorated -this was a small ut important factor Cruise was very enjoyable, food was exceptional and drinks very expensive -we ate atin the Italian, food and service was exceptional The concierge experience meant the cruise started from the moment we stepped off the taxi , people were on hand to guide us to our check-in and then straight on to ship, the lunch was perfect and we got to met some interesting guests who were quick to offer advise on how to get the best out of the cruise my wife and I both had accupunture and thoroughly enjoyed the whole experience, 3 sessions certainly helped my knee aand my wife enjoyed hers too Entertainment was fisrst class with a great amount of choice, Overall we were please with the cruise even though the lack of re cognition of our annivesary was disappointing Read Less
1 Helpful Vote
Sail Date: November 2018
The food in the restaurant was very good. The creme brulee was fantastic. The cheesecake was also way above average. Our waiter Rommel was fantastic as was his assistant waiter Michael . The service was excellent throughout the ship. The ... Read More
The food in the restaurant was very good. The creme brulee was fantastic. The cheesecake was also way above average. Our waiter Rommel was fantastic as was his assistant waiter Michael . The service was excellent throughout the ship. The only really draw back on this Cruise was the entertainment. The two comedians were very good. But that was it the Broadway shows were not that good and the singer was fair. The entertainment on the boat was good at all of the bars. The highlight of the cruise was the silent Disco. Everyone got headphones the DJ played music from today from the 70s and 80s and from the 50s on the three different bands you were able to switch between the bands you knew what people were listening to because the music was in different colors . If your headphones were blue you were listening to today's music if the headphones were red you were listening to the 70s and 80s if the headphones were green you were listening to the 50s. DJ's did a great job having the beat of all three songs be basically the same. The boat showed its age but was clean. The casino was small but adequate. They had the usual slot machines + Texas Hold'em Blackjack roulette. Read Less
1 Helpful Vote
Sail Date: November 2018
Before I speak to the Infinity, I want to clarify that I am a Solstice Class Ship fan. The ships are a little larger, newer, and with common areas that are well appointed and trendy. This ship is older (Millennium Class). We were on this ... Read More
Before I speak to the Infinity, I want to clarify that I am a Solstice Class Ship fan. The ships are a little larger, newer, and with common areas that are well appointed and trendy. This ship is older (Millennium Class). We were on this ship 8 years ago for a 20th anniversary trip to Alaska; We had a Concierge Balcony stateroom~ loved it! I wondered how the ship had fared in 8 years, and even though I read some not-so-complimentary reviews of recent travels on this ship, I have to say, we were very happy! i thought I'd feel cramped and maybe a little claustrophobic in an inside cabin, we took it for the experience of an inside, and for the price; I was traveling with a friend this time,and we didn't mind giving it a try! It was really nice! Never felt closed in at all...also didn't spend much time there. We were on the 7th floor midship, which I love, because we always use the stairs and it's easy to go up or down to anywhere on the ship. The food and service in general on the ship was fabulous! I don't understand the negative comments...? I will say that the ship does show signs of it's age, but all in all, they have done a lovely job of keeping up "this ol' vessel"! The Terrace on the top deck and aft on the ship is a great place to get away, unless there is a ballgame on the huge TV! We also enjoyed Cafe al Bacio(coffee bar) drinks are delicious, and the pastries there are included. The gym was mostly quiet, and the Solarium was very peaceful! Food in the Aqua Spa cafe is very good, with light, small portions. Happy Crusin'! Read Less
3 Helpful Votes
Sail Date: November 2018
Embarkation was very slow, we were at the Port at 10am and the doors opened up shortly after, however, the screen staff were not there so we lined up for 30 minutes before any staff that could screen you arrived. Once we did start ... Read More
Embarkation was very slow, we were at the Port at 10am and the doors opened up shortly after, however, the screen staff were not there so we lined up for 30 minutes before any staff that could screen you arrived. Once we did start boarding ship, we were stuck on the gangway for another 15 minutes as they staff on board were not ready to scan our cards. We were travelling with 8 friends, 6 of which had never cruised on Celebrity before. We became Elite status on our last cruise, however, our cards stated Select. This took trips to Guest Services to change, were we produced our paperwork to prove our status, however, our status was not confirmed until later on the cruise. Cabins were ready by 1pm. Our cabin 9056 and our friend's 9058 were opposite a crew door that constantly banged shut every few minutes, day and night. We complained, they adjusted the door but we could still hear the door, avoid 9056 & 9058. Food in the Blu restaurant was amazing, we were also allowed to order from main dining menu, so we did not miss our prime rib the first night and beef wellington and lobster tail on the last night. Our waiter, Imayan, Somalia Ricardo and bar waitress Jenny were wonderful. Stopped at Key West, which is always a great day. Cozumel, we opted for a private snorkeling trip that all 8 enjoyed, however, we did not enjoy the boat. The boat was very small and old, too small for 15 adults, we were promised our own boat but this was not the case, only room to sit, no room to move, no facilities, we would not recommend it, no ladder to get into the water, you had to sit on the side and jump in, they hooked on a ladder over the side to get back onto the boat from snorkeling but very hard to get back onto boat. We do not recommend Cozumel Cruise Excursions.Net; El Cielo Cozumel snorkeling tour. It was only $50, guess you get what you pay for. We all had the Classic drink package and most of us up graded to Premium as we wanted martinis. Noticed a lack of bar staff, we all had to go to the bars to get our drinks, not like on other cruises were there were staff walking around offering to get you drinks. We all did enjoy the food, drink and entertainment overall. Read Less
1 Helpful Vote
Sail Date: November 2018
My husband, daughter, son, and I traveled on the Infinity for a five day Thanksgiving cruise with port calls in Key West and Cozumel. We stayed in a veranda cabin on the 9th floor. The ship is an older and smaller Celebrity ship but it ... Read More
My husband, daughter, son, and I traveled on the Infinity for a five day Thanksgiving cruise with port calls in Key West and Cozumel. We stayed in a veranda cabin on the 9th floor. The ship is an older and smaller Celebrity ship but it is still beautiful. There are many public spaces and we were always able to find places to sit throughout the ship. Cabin: We were in cabin 9029 which was located on the port side one floor down from the spa. There was a nice overhang above the cabin so it did not get too sunny in the afternoon. The cabin was very clean and well-kept, although a little tight for a family of four. The couch pulled out to a bed and there was another bed that dropped down from the ceiling. We had excellent cabin service. Dining: We ate all of our breakfasts and most dinners in the main dining room. Lunch was available there on sea days. We had select dining for dinner and found that the best time to try to get a table was between 7:15 and 7:45. When we arrived earlier than 7:15 we had to wait an average of 30-60 minutes. The service in select dining was hit or miss. The last evening we were seated in the traditional section on the upper floor and found the service to be very good. We have decided that we will go with traditional dining on our next cruise. We ate in the buffet for lunch a couple of times. There is a wide variety of choices and you need to walk down both sides as they have some different selections on each side. We were able to find tables inside but usually preferred to eat outside by the oceanview bar. There is often live music and it is a great place to see the sunset. We ate in Tuscan Grill one night. The food and service were excellent. It was the best meal on our cruise. Café Baccio: This was another favorite place of ours. It usually opens between 6:30-7:00 in the morning. Most of the coffees and teas are covered by the premium drink package and all of the pastries are complimentary. Special Events: My husband and I took the Inside Access Tour and thoroughly enjoyed this. It was a two hour tour of the bridge, laundry, galley, and engine control room. It was well worth the cost of the tour. Another event we participated in was a Food and Wine Pairing. This was provided by the Sommelier from Blu. We were given two white wines, two red wines, and nine food items. It was interesting to see which items paired better. We learned some pairings that we would not normally have considered. Entertainment: We enjoyed the live music that was playing in Café Baccio and the Sunset Veranda Bar. The theater production show on the last night was good. We wished they would have offered another of these shows earlier in the week. There were some guest comedians and singers on the other nights. There were also some game shows in the evenings. Activities: We enjoyed the adult solarium which has a pool and two hot tubs. We also enjoyed the Persian Gardens. We purchased the week pass and went there each afternoon. Although it is a small area, it is quiet, peaceful, and relaxing. Read Less
1 Helpful Vote
Sail Date: November 2018
This was my second cruise with Celebrity and I can honestly say that this cruise line is intended for those who simply want to relax on their cruise. Extremely limited entertainment (and the shows were below average, at best). Having to ... Read More
This was my second cruise with Celebrity and I can honestly say that this cruise line is intended for those who simply want to relax on their cruise. Extremely limited entertainment (and the shows were below average, at best). Having to change into Casual Attire for evening dining got old real quick and we opted to only eat in the main dining room three times because of this. The shopping on board was the typical shopping on board. Nothing outstanding when compared to other cruise lines. The prizes given as a result of a raffle or other enticement were the least value I have ever seen. The casino provided the most entertainment with slot and table tournaments frequently. The lounge entertainers were average, with off key performances frequently exhibited. As for shore excursions, we always book our own before we travel. No exception here, as both excursions were fantastic. The overall menus for main dining were seemingly limited and nothing to write home about. The main dining service team was great, but the food didn't really meet the standards. We found the burgers on deck to be better than the main dining room meals. BEWARE: the coffee will not only grow hair on your chest but also remove the lining from your stomach. Maybe the worst coffee I have ever had (but I needed my coffee and someone shared a secret... add a pinch of salt and the bitterness almost disappears) Read Less
4 Helpful Votes
Sail Date: November 2018
I (late 30s) took my parents (70s) on their 1st cruise to celebrate mom's 70th birthday & their 40th anniversary. I am a "almost 1st timer" myself, since my last cruise was over a decade ago on Carnival. This is our 1st ... Read More
I (late 30s) took my parents (70s) on their 1st cruise to celebrate mom's 70th birthday & their 40th anniversary. I am a "almost 1st timer" myself, since my last cruise was over a decade ago on Carnival. This is our 1st Celebrity experience. I picked this particular cruise because 1) it was the best deal I could find - actually cheaper than Carnival, 2) I thought small ship size and a simple itinerary staggering sea day and port day would be good for elder 1st time cruisers. Overall: The cruise was perfect for my vacation purpose. I don't think my parents felt overwhelmed or lost. It was not too long or too short. We didn't feel like we had to do all kind of things and rush around. It was relaxing. Services were great everywhere and the MDR food was good, much better than I expected. The crowd: As expected, it's an older crowd. There are some younger people (late 20s to 30s is my guess), but no one was too crazy/obnoxious that I have encountered (there're one or two super intoxicated ones stumbling around). There weren't many young children either (I don't mind kids but it's also nice to not have to hear baby screaming, crying, or being ran over by strollers). Mood is causal - no one was really dressing up too formally. I do kind of like a formal night but understandably cruiselines are all moving away from it. The ship: It is an older ship but I thought it was well maintained. There were some signs of age such as blistering wood handrails or damaged elevator buttons were. But otherwise it's still a very elegant ship. Embarkation: 1st time sailing out of Fort Lauderdale. I drove down (1-way rental thru Avis) and took the free shuttle to pier. (TIP #1: if you are renting a 1-way, keep checking the prices because my rental went from almost $100 to $10 the week of. They needed cars badly and I guess I was their free transporter.) The port traffic was madhouse so plan ahead (unless you stay the night before nearby). There wasn't much of a line for CC guests. My only complaint is that I thought the special CC lunch was until 1:30pm. We were at the counter checking in at 12:50pm and was told it's over. Bummer. First impression of ship: definitely not as "wow" as the big ships. Entry through Deck 3 into the "lobby" which was a cramped space. They served bubbles, which was a nice touch. Room access: Immediate as of 1pm when we got on, which was great to drop off our carry-on bags before going to lunch at Oceanview Grille. Room attendant: Adonis was excellent & sweet. He made a point of introducing himself in the hallway and he knew us by names already. He did everything we requested - cannot say enough good things about our room attendant. Food/Restaurant: All things considered, it was excellent. We did not do any specialty dining, only ate at MDR & Oceanview Grille. Breakfast buffet in Oceanview Grille is the same daily, which can be boring for longer cruise. There were days we walked around longer to look for a good table for 3 but never felt too crowded in OG (FYI, temp. varied in that large space - we wanted a decent view without the heat of being baked in the sun). We only had "formal" lunch in MDR once but we ate there for dinner daily. Everything we had was great. Food services: We had Select Dining daily for dinner. I prebooked 6:30pm/6:45pm time slot daily but we ate later on several days. Never too much of a wait (15 minutes max) for table. We had 3 sets of waitstaff, but mostly dined with Nelson & his team. Very attentive & friendly services. Of course they also work at OG for causal dining, and they would wave and say hi and greet us by name. The lady at the omelet station remembered my name by Day 3. It's amazing how good they are at customer service. Drink services: I have the Premium Drink Package (given Classic for free, upgraded to Premium for $67), which I highly recommend for anyone who remotely drinks. I never had to worry about paying for extra. I had the chance to try different cocktails. I have unlimited access to water & nicer coffee. I never waited long for a drink. I didn't order from the same bar much, but for those who did, they would remember your drink choice. (TIP #2: Infusion is a small "bar" tucked away with the gelato spot. Great craft cocktails during limited time period, but perfect for showtime!) Activities/Entertainment: I have heard more than once on the ship where people complained they were bored (both elderly ladies). I was curious as to what would be considered not boring. In my opinion, cruise is for relaxation. I booked a room with balcony so I wouldn't mind hanging out in my room to chill/read/do nothing. Every day there were live music in all the lounges. The guitar solo with vocal, the string duo, and piano with vocal duo were all great - piano solo act was... a little off vocally. Every night we went to the show - they were all minor productions but were entertaining (magic, impersonation, comedian, female vocalist Savannah Smith, and an original musical production). We did silent disco once (offered twice), karaoke twice, bingo once and observed the newly wed game. We sat through an art auction just to check it out. We attended the complimentary galley kitchen tour which was fun. We stopped by the Officer Soiree and took picture with the Captain. There were also pool deck activities during the day but we didn't attend. There're DJ parties we skipped out on as well. So all the standard cruise activities were there but in a smaller scale. I do have to say this is not a late night party type cruise. Most days we retired back to the room by 11:30pm. There's little to do after midnight. Even casino was pretty dead by then, which is odd. Cruise Director Luigi did his job in my opinion. I guess some people just don't get his sense of humor. Casino: Small and did not stay open late. The busiest time is from 8pm to 10pm, probably because of the foot traffic to/from the show. Basic games were all there. Gym/Spa: took a quick look but didn't use it. Gym area was nice and big at the front of the ship. Not a bad spot to run on a treadmill if I must. Spa looked small and the prices were high for services. There were fitness classes on schedule but most required extra charges. Pool: I only used the main ones on Deck 10 on port days (4 hot tubs, 1 bigger/deeper salt water pool, 1 smaller/shallower "pool" for standing around), I didn't feel like fighting the crowd during sea days. I was able to really enjoy it the morning of Cozumel day. I was in the deep pool swimming laps by myself. Key West day we got back on ship earlier and I was able to get a lounger and chilled/napped and hopped into hot tub. They played music but I didn't find them to be too loud - who wants a silent pool anyhow? Port #1 - Cozumel: I booked a private taxi before the trip online on my own. I recommend Tours Plaza as it's a good price for 3 of us ($142 for 11:30am to 4pm). The best part is we had our own car, we could do whatever we wanted at the pace we wanted. I enjoyed the tour around the island, I think it's worth doing at least once. We tasted chocolate & tequila. We ate lunch at Punta Moreno. We stopped and took pictures on the Wild Side. Port #2 - Key West: I opted out of Conch Train Tour/Trolley Tour, but it's cheaper to book those onboard/through cruiseline if you want to do them. Instead we took the free Duval Loop shuttle provided by the city transit (TIP #3 - use the free shuttle, they have real time schedule on their website via your cellphone). It was a hot day in Key West, we did the standard Mile 0, Southern Most Point, Sloppy Joe's, Conch Fritters in a loop slowly. We go off boat at 11am and got back at around 3pm. Immigration interview: We had to pay a visit with the immigration officers when we arrived in Key West. The process started before 8am, and I was surprised the intercom blasted inside the stateroom that early. We were in Group 24, meaning I really could have slept for another 45 minutes to an hour if they kept the announcement in public areas only (which was supposed to be the case per the newsletter). The process was quick even though it looked horrible with the long line wrapped around half the length of the boat. Disembarkation: Because the cruise already stopped in Key West the day before & we did the immigration interview already, it was an easy peasy process when we got back to Fort Lauderdale. We woke up at 6ish, got breakfast, and the moment they said we could leave the ship, we grabbed our bags and left. No line. We breezed right through to the taxi line. Taxi was $14 (no traffic). We got to airport and were at the gate in less than an hour of disembarkation. I don't know if we were just lucky or if I was that efficient. Last words: The cruise was a success. For what I paid and what I got in return, it was a great value. My parents enjoyed themselves, and that's what I care most. I think there are people who just never happy about anything - seriously it's a cruise vacation, why would anyone complain about eggs/being bored/what the cruise director was wearing etc? Give this older/smaller ship a try - it is a good starter cruise especially for a 5-nighter. Read Less
2 Helpful Votes
Sail Date: November 2018
Got a great price with perks. Went with seven other couples from our community. We usually take longer cruises, but had a pleasant time. Ship was well taken care of. Restrooms were clean and orderly. Entertainment was acceptable. Food was ... Read More
Got a great price with perks. Went with seven other couples from our community. We usually take longer cruises, but had a pleasant time. Ship was well taken care of. Restrooms were clean and orderly. Entertainment was acceptable. Food was very good and served promptly and hot. The Tuscan grill was an excellent choice, with them making a reservation for our entire group the night before. In every port we were the first ship to dock. we were to keen on the cruise director. He needed an intervention from "What Not To Wear"!, and learn how to remember names of contestants on the Love and Marriage game. As usual the cabin steward, Jhayson, was fantastic and deserved the extra gratuity. Also the wine Steward, Vincent, made our evening meals enjoyable. The pool attendants were a little over zealous in clearing off the lounge chairs, at one point removing towels from a chair less than one minute after I got up, but they untied them early every morning so they can be moved. Read Less
Sail Date: November 2018
It had been a few years since we sailed on Celebrity and wanted to try it again. We loved all of our other cruises on this line. This cruise was no exception. Embarkation and debarkation were a breeze, even with a Coast Guard inspection ... Read More
It had been a few years since we sailed on Celebrity and wanted to try it again. We loved all of our other cruises on this line. This cruise was no exception. Embarkation and debarkation were a breeze, even with a Coast Guard inspection the day of sailing. We realize that the ship is older, but she is well maintained. We loved the intimate atmosphere and how easy it was to get around. We were in Aqua class room 1113. The room was clean and our stateroom attendant was great! There was a slight musty smell in the bathroom, but I think it's just from age and didn't affect us at all. We really enjoyed eating in Blu. The food was just a step above amazing and the service was fabulous. Also, we enjoyed the use of the Persian Garden a couple of times during the cruise and there was never anyone in there. I highly recommend getting Aqua Class. It is well worth it. I enjoyed some of the live bands and artists that were on the ship. It was more of a hit or miss thing with that, but since many lines don't utilize live music anymore, I will not complain! We did not attend any shows and I don't know why. We just never got around to it, As far as the ports went, we love Key West and always enjoy our time there. In fact, it is my favorite port. We never leave this ship in the Bahamas because we have been there so many times and there is nothing for us there. This was our 4th time on a Millennium class ship and will be doing it again next year. It was a great getaway with no stress! Read Less
1 Helpful Vote
Sail Date: October 2018
This was our seventh cruise overall and second on X. We've also sailed with NCL, Princess and RCL. We'd never been to Key West or Nassau and saw this as a good chance to do so. Although Infinity is an older ship we found her ... Read More
This was our seventh cruise overall and second on X. We've also sailed with NCL, Princess and RCL. We'd never been to Key West or Nassau and saw this as a good chance to do so. Although Infinity is an older ship we found her to be in good shape overall. The only downside was that the casino is way too small. That it is a pass through to the shops only makes matters worse. It's a design flaw and nothing can be done about it now. We took all of our meals in the MDR and found the food quality to be the best of all our trips. In Key West we docked at the Outer Mole. This requires taking a free shuttle to Mallory Square and back. Fear not, dear cruiser. Both the Olde Town Trolley and the Conch Train are used for this and the process is very efficient. As an added bonus you get a mini-tour with running commentary from the drivers. We spent our time in KW just wandering along Duval St and the Mallory Square area. We stopped at Blue Heaven for the key lime pie and regretted not being hungry enough for their breakfast which looked great. In Nassau we intended to do something similar by following a walking tour we'd found online. We got a little crossed up getting some required shopping done and sort of did it in reverse, ending at The Queen's Staircase. There were 4 ships in port that day so it came as no surprise that the area was very congested. Walking was further complicated by the deplorable condition of the streets and sidewalks. In some cases sidewalks abruptly ended, forcing us to walk in the street. OK, it's an old town and maybe the government doesn't want to risk losing the atmosphere tourists expect, but at least maintain the place for safety sake. Most of the locals seemed friendly enough with the surprising exception of a few shopkeepers - mainly the younger ones. Special thanks, though, to the nice lady at the terminal helpdesk who helped us locate a shop with special hand painted calendars DW wanted. Overall, we are looking forward to returning Key West but if Nassau is on the itinerary we may just stay on the ship. We did do one excursion that we highly recommend - the Behind the Scenes All Access Tour. We started on the Bridge where we learned about ship control and navigation. Next came the Engine Control Room with the engineers going into detail on the propulsion systems and fuel. Third came the laundry - DW claims she will never complain about doing laundry again. After that we strolled down I-95 to the pantry, fridges and liquor cabinet. What an enormous amount of provisions - and this was just a short cruise. The tour ended in the galleys . This was a ballet in several acts. Basic preparation, hot and cold foods, bakery, pastries and cleanup all choreographed to produce thousands of excellent meals each day. If you ever have the chance to take this tour on a sea day jump at it. This was a very relaxing cruise overall, which served it's purpose as filler between longer trips. Read Less
3 Helpful Votes
Sail Date: October 2018
My DH and I have been on four cruises all on RCL, and although we weren't planning on going on a cruise this fall, we found a great, relatively last minute deal on a 4 night Celebrity Infinity Bahamas cruise that we couldn't pass ... Read More
My DH and I have been on four cruises all on RCL, and although we weren't planning on going on a cruise this fall, we found a great, relatively last minute deal on a 4 night Celebrity Infinity Bahamas cruise that we couldn't pass up. Overall we had a wonderful time and are glad we tried Celebrity! Booking- We booked directly through the Celebrity website. Right after final payment due date the price for our room dropped by $350- a huge difference for such a short cruise! I called Celebrity and managed to negotiate an additional $300 OBC to account for this price change. Very happy with this! Embarkation- We left out of terminal 4 at Port Everglades. We arrived at the port around 10:30 and pretty much walked on. Very smooth process! We got our Seapass cards during the checkin instead of having them left at the room- I prefer getting them right away to be able to use them for drinks, etc. Ship/Cabin- The ship is the smallest we've been on BY FAR (next smallest was RCL Navigator OTS) and we loved it! It is beautiful and I didn't notice its age at all. Layout was great. Plenty of bar options we quick service. Never crowded. Cabin was smallish (we had the cheapest category balcony- sweet 16 balcony room 6030) but nicely decorated but it was a little dated- lots of mirrors! We enjoyed the large-ish shower (compared with the RCL pods, which we like too!). We didn't have any issues with water leakage although we did hear the sound of water running quite often- maybe we were near some pipes or utility sink area, I'm not sure. Dining- We ate at Qsine (Le Petit Chef), Tuscan Grille and Sushi on 5. All were good, Qsine was our favorite. We thought the food was comparable to RCL and were slightly disappointed as we had expected to be wowed in this area. We also ate at MDR once for dinner which was fine- also comparable to RCL and definitely a step below the specialty dining. Buffet was great for breakfast, my DH enjoyed having lox every morning and there was a surprising variety of selections for such a small ship in my opinion. Bars- Bar service was great with minimal waits even at the busiest times. We had the premium package and never paid for a drink except upgraded wine at dinner once. We also were never asked to sign a receipt which we thought was different because usually my DH likes to tip an extra buck or two this way. Also never saw anyone tip cash. We aren't complaining but this was very different from our RCL experiences! We liked the Martini Bar but I guess we weren't there often enough to see the crazy bartender tricks that I have seen videos of from others. Pool- Pools were good- we enjoyed the deep saltwater pool. The thelasatherapy pool in the solarium also looked interesting but I never got to try it. We didn't have a problem finding chairs ever, and we even saw little Celebrity signs left on some chairs notifying people that their items were taken to Guest Services because they were unattended- great to see Celebrity trying to cut down on chair hogs! Entertainment- We loved the Silent Disco! Enjoyed the Halloweern decorations and activities as we were on the ship for that night. They even had a really fun costume contest! The live music during the day was a bit subdued and we would have liked to have a more lively option either by the pool or somewhere inside. Overall this line definitely seems more subdued with entertainment compared to RCL, but at the same time the evenings were lively at the dance club and Martini Club and there were clearly people there ready to have a good time. We didn't see any evening shows except the comedian and we enjoyed him. Overall we had a great time on this ship! Read Less
2 Helpful Votes
Sail Date: October 2018
While we are open to other cruise lines, we have had a preference for Celebrity, and its passenger-focused efforts. We find that Celebrity ships focus more on delivery of what matters, than on partying and glitz. We picked there 4 night ... Read More
While we are open to other cruise lines, we have had a preference for Celebrity, and its passenger-focused efforts. We find that Celebrity ships focus more on delivery of what matters, than on partying and glitz. We picked there 4 night 10/24 cruise to Key West and Nassau for that reason - we expected (and received) a comfortable extended week end vacation. This was an experiment for us - we have cruised in Aqua class for the last several cruises, and we wanted to see if we missed it. The jury is out. Embarkation was a breeze. We got to the ship around 12:30, and were to our room around 1. There were simply not problems. Debarkation was delayed, maybe 30 minutes, due (the ship reported) to Customs crowding. However, on the whole, it was very easy. DIdn't see any difference from Aqua to non-Aqua. Our room, 7172, was well laid out, but tired. The tile in the bathroom, while very clean, was stained; tile repairs were evident, and more were needed. Nice toiletries were provided. Air conditioning could not keep up with the temperature, without the drapes closed - we had the temperature set at the coldest throughout the cruise. The beds were set up in the queen bed format - we had to move one frame into position after banging legs walking buy. The mattresses were well used. The sofa had significant wear. The rail on the balcony was rusted on the bottom and had shedding finish on the top. While initially we thought storage was a problem, it turned out to be more than adequate. Our cabin steward Anthony was outstanding. Our location was excellent - a few doors off the stairway. No noise; easy to walk up to the Lido and down to the MDR. We did not miss the Aqua bathroom amenities - the toiletries were fine. While the shower did not have the extra spray, we thought it was larger than the Aqua class shower. We were not in the room enough to miss afternoon Aqua appetizers. We found plenty of drinks to replace the iced tea from Aqua. The Infinity has the interior Persian Gardens, which are not our preference - we prefer the stone beds when you can gaze out the windows, like on the Equinox and Silouhette. So we didn't miss them. We had two of the more outstanding massage experiences we have every had in the spa. We did not miss Blu. We found our experience in the main dining room excellent. Our waiter team was outstanding in every way, and the food and selection met all our needs. We did not choose to go to any of the speciality restaurants. We like the Lido deck variety, as well, and thought that it was particularly well run. We enjoyed the ship entertainment: we thought the Celebrity Theater shows were well done, and we enjoyed several lounge shows, including a guitar/soloist combo and a violin/cello combo. We picked poorly on our excursions. The first was a snorkeling - boat ride in Key West. It was not as good as other snorkeling excursions we have taken. The boat was fine and the crew was helpful, but it was delayed in starting, took an hour to get to the chosen reef, and we stayed at the reef for only 45 minutes. We were in Key West during their Fantasy Fest week. Let's just say that it was an eye-full. The second excursion was a city tour in Nassau. The staff worked very hard and was very nice, but there isn't that much to see. Nassau is a city of marked contrasts in wealth, and we spent quite a bit of time in the less wealthy side. The stops at the rum cake bakery and tea shop were really only sales opportunities, which I don't begrudge, but were not interesting. The caves could be interesting, but are really not accessible. But the beach across the street was gorgeous. We also really enjoyed the restaurant stop, for authentic Bahamian food - it was the standout element of the tour - with tamarind wings, conch fritters and fried fish, and local sour orange drinks. My experience with the guest relations desk in the last item to note. The guest relations officer was very good, although clearly a bit harried, and not well supported by her home office and facilities people. I had arranged to move 50,000 points from my Celebrity Visa account to create $500 in OBC, and somehow it got lost. I still do not have confirmation of what happened. In a first round of discussions, sadly on the last night of the cruise, I was asked to deal with the matter on my return home. In a second round of discussions, when I produced the receipt which clearly indicated a transfer into OBC, I was given a compromise - they would refund the points to my Celebrity Visa account. Not exactly what I wanted, but since I know I will be on Celebrity again, probably better than dealing with the lost credits on return. All in all, 1) I am left uncertain as to whether Aqua is worth the extra cost to me ( I do recognized opinions differ :-) ; 2) the level of service delivered by staff on the Infinity was outstanding (and frankly better than what we saw on the Silhouette); the Infinity needs an overhaul and cleanup. Read Less
2 Helpful Votes
Sail Date: October 2018
This was a cruise of “firsts” for us: First time cruising the Panama Canal, first time booking a stateroom guarantee, the first time flying in on embarkation day, and first time doing Silent Disco. It was a very good cruise but the ... Read More
This was a cruise of “firsts” for us: First time cruising the Panama Canal, first time booking a stateroom guarantee, the first time flying in on embarkation day, and first time doing Silent Disco. It was a very good cruise but the Infinity is showing her age and so are the majority of passengers on this cruise (which we expected since not many working people can take 15 days vacation at one time). I estimate the average age at 75. There was a total of 3 children onboard. My wife and I regularly sail Celebrity and booked this cruise 6 weeks in advance since they had a great veranda guarantee rate. We were hesitant to book a guarantee and had never done so before because stateroom location is important to us. After reading about others having positive experiences booking guarantee we decided to give it a try. Within a week after booking we were assigned stateroom 7122, a mid-ship class 2A veranda, which is what we normally try to book. The Ship: The Infinity is an upscale ship but she is getting old with her décor becoming somewhat outdated. All public areas are well maintained. There was a funny, sewage-like, smell in a few areas of the ship. The most noticeable was in the photo gallery. The Martini bar’s ice top isn’t working properly and there are many bare, wet areas on the bar top. The public restrooms do not have automatic openers like the Solstice class ships and they are small. Celebrity no longer has attendants in restrooms at all times during the busy evening hours. The loungers around the pool seem new but they do not have pads and there is a crossbar just below your rear-end when sitting and is uncomfortable. The Sunset bar is very nice but the bar stools are worn and most no longer rotate making it uncomfortable if you want to turn and watch the latest port fade into the distance. Crew: Were very good. Stateroom attendant was efficient and friendly as were the wait staff in the MDR. For the most part, bartenders and lounge service was very good. Embarkation: We flew into San Diego the morning of embarkation. Thankfully, our flight was on time. We took an Uber to the pier, which only takes about 6-8 minutes, and arrived at about 11:00 AM. There were plenty of porters to help with luggage. The lines to check in were short so we were checked in and ready to board by 11:15 AM. This was the first time we didn’t need to fill out a health questionnaire before boarding (they probably should have since there was a lot of illness on this cruise but more on that later). The ship wasn’t ready for new passengers so we were given a group number and had to wait about 20 minutes before we could board. That gave us time to start making new friends. The stateroom: Is a standard veranda and has easy access to mid-ship stairs and elevators. It was clean, the bed was comfortable and overall in good shape but looking outdated. There is plenty of storage in the closets, in the night stands (which have 2 drawers each and much better than Solstice class night stands) and under the bed. There is a small loveseat and table but in order to more easily move around we push the table against the loveseat making it unusable most of the time. There is a small desk that doubles as a dressing table which has two small storage areas. The standard pillows are foam so we asked the stateroom attendant for feather pillows and he quickly obtained them for us. Carpet was in good shape and there is a wall of mirrors across from the bed. The TV is small and – to our dismay they do not offer a variety of music choices through the TV entertainment system. We enjoy playing music while we get ready for the evening. If you do too then I recommend bringing a small Bluetooth speaker and listen to the music from your smartphone. The drape covering the veranda door is NOT blackout. The room will get light as soon as the sun comes up, which was 5:45 AM on some of our days. The air conditioning worked OK but we could not get the room cold enough for us to sleep comfortably. It would go down to about 70 F but on other ships it will regularly go down to 66-68 F at night. There were some guests down the hall from us that slept with their veranda door open (evidenced by the hot, humid air blowing out from under their doors) which may have contributed to the A/C issue. CAUTION there is a crew door across the hall from #7122 and it makes a loud noise when it shuts, if the crew doesn’t ease it closed. We were awakened before 7 by this slamming door on a few mornings. The bathroom: Is standard size for Celebrity. It has two corner storage shelves above the counter and storage under the sink. The sink is relatively large and deep compared to the vessel sinks on Solstice class ships. The shower runs the width of the bathroom rather than be in the corner like on Solstice class. It has a curtain rather than shower door. I prefer the shower setup on Solstice class ships. Unfortunately, the bathroom had seen better days. The tile on the floor is discolored and some tiles were loose. There is a lot of bad caulking in the shower with black mold growth. The toilet has a permanent black ring. Also, there isn’t an outlet for electric shavers. The veranda: Is small but adequate for 2 people. It has two chairs (which do not recline) and a short table. Deck 8 above extends further out so you are well protected from rain if it isn’t too windy. Illness: It seemed like most people on board were coughing and sneezing. Unfortunately, most were doing so into their hands rather than into their elbow or shoulder. Even though Celebrity actively promotes washing of hands and using hand sanitizer I witnessed many men not washing after using the restroom and others not using the hand sanitizer offered by staff. We always bring hand sanitizer with and use it after touching anything in the restaurants, handrails, etc. Halfway through the cruise an announcement was made that they were stepping up sanitizing precautions. Crew began serving at most stations in Oceanview and there was a noticeable increase in crew wiping down railings, table, door knobs, etc. SURPRISE! I came down with a cold the day I arrived home. Coincidence? Entertainment: The production shows were entertaining. Even though we sail with Celebrity often there was only one show we had seen before. Live music was hit and miss. There was a string duo, a solo guitarist/singer and a duo guitarist and singer that were very good. There was a pianist/singer that played beautiful but he is not a good singer. The house band was pretty good as well as a dance band that played in Rendez-Vous lounge. It was disappointing that there wasn’t any live music from 6-6:30. If you dine late, like to go to the 7 PM show and want a cocktail at 6 then you will have to enjoy it in silence or with canned background music. The guest entertainers were a mixed bag. Comedian, Al Duchame, and impressionist/singer, Sean O’Shea, were excellent. Some of the entertainers spend too much time talking between numbers and should just keep on singing or playing. DJ Miguel did a great job and is very friendly. We participated in Silent Disco twice in Constellation lounge. We never did it before because when you only watch it seems weird. Well, if you haven’t tried it you should. It was a lot of fun choosing between three different types of music on the headphones and dancing with my wife and others we met on the dance floor. The Wedding game, Risky Feud, Liars Club, Gender battle were hit or miss depending on the people selected to participate. They also did an Abba show with the production cast which was fun but very crowded. The Cruise Director was Luigi, Activities Manager was Bethany and Activity staff Gina and Chiko – all did a great job. Food and Restaurants: Overall, food was very good. Oceanview: Quality is hit-or-miss. The layout is “racetrack” style vs the open style of Solstice ships. This was better for traffic flow. Tip. Most people stop at the first food stations when they enter. There are more stations toward the back so head there first or enter from the rear staircase and you may be away from the crowds. Seating can be difficult during peak times. MDR: Was very good for breakfast, lunch and dinner. They severed Mahi-Mahi at lunch one day and it was THE BEST meal my wife and I have ever had on a cruise. This was a surprise since often fish is overdone on cruises. We did have some problems at breakfast with getting my omelet order correct. Prime rib was served twice and was delicious. Most salads were also very good. Desserts are just OK. There are a good variety of choices on the menu. Tuscan: When we dined there were only 6 other tables with diners. We were able to have a leisurely 3.5-hour dinner. The filet mignon was excellent. The goat cheese arugula salad and charcuterie plan were very good too. Celebrity often will give discounts to try to fill the specialty restaurants. Don’t pre-book but look for restaurant staff trolling Martini bar and outside Oceanview offering discounts. We got 50% off. Café al Bacio: Coffee always good and usually efficient service. The layout doesn’t lend to natural formation of a queue so you need to watch out for people walking up ahead of those already waiting. Pastries in the morning and desserts during the day are pretty good. Gelato is across the way and is very good. The Panama Canal: During the cruise a guest speaker, Bill Fall, provided multiple presentations on the history and building of the canal. He is excellent. If you are interested in history and the mechanics of ships traversing the locks then you will really enjoy the canal. If you don’t then it may be a boring day. We traveled north from the Pacific to the Atlantic. Celebrity had the helipad open all day and many people go there or to deck 11/12 at the bow. If you are traveling as a couple or with friends then I suggest one person stay up front and another go to aft to deck 10 or 12. The views back toward the Pacific as you go under bridges and through the locks are less industrial and very few fellow passengers go aft. Once in the locks go to deck 4 outside on the side toward the middle wall between the 2 locks. This gives a great view of the activity on the locks and has a great perspective of the ship being raised and lowered. If you have family back at home they can watch the ship transit the locks on pancanal.com. Click the “multimedia” tab at the top and select the webcam to view. Ports: Cabo San Lucas: This is a tender and the tender process took a long time. We tried to get off before our Celebrity excursion but because of the delay we stayed on board until meeting for the excursion. The city area by the pier is clean and no aggressive souvenir sellers. We did a boat trip to Lands’ End and scenic stop tour (CS01). The tour group was relatively large but so was the boat so it did not feel crowded. Watch for seals begging for bait from the fishing boats going into the harbor. There is a 15-minute bus ride to the lookout. The lookout is at a hotel and gives a nice view of the ocean and looking back to Cabo. They serve a beer or soft drink that is included in the price. Puerto Vallarta: Nice city. We felt safe in all the areas we visited. We took an Uber from port to the Malecon area. Cost is $3 total each way vs the $2-4 per person taxi charges. We did a bike ride excursion around the Malecon area with Xiulta Riders that was arranged by another couple. It was a lot of fun but some of their bikes are older and only single speed. JC was our guide and is a friendly young man that speaks English well. Puerto Quetzal: We hiked the Pacaya volcano on an excursion through Celebrity (GQ61). This is an active volcano and the highlight was seeing lava flowing from the summit. There were breathtaking views of the Guatemala countryside. Bus ride from port was about 1.5 hours. There isn’t much to do in port and it is a long drive to get to other cities that have shopping or activities. Puntarenas: We arranged the 10-in-1 tour with ThumbsUp Tours. They do a very good job. Highlights included seeing crocs, toucans, monkeys, leaf-cutter ants and beautiful views. We felt safe in port and there weren’t any aggressive souvenir sellers. Colon: We joined a tour of Fort San Lorenzo and the Agua Clara locks of the Panama Canal. Roberto was our tour guide. The fort is interesting but a long drive from Colon and no restrooms on site. We saw howler monkeys as we were leaving which was very interesting. The locks are interesting but after having traveled the locks the previous day most of what we saw was repetitive. While the port area is safe the city of Colon itself is not. It is very run down and crowded. Cartagena: This is a beautiful city. The port area is safe and has a small bird exhibit. We arranged a city tour with Dora. Highlights were the monastery at La Popa, which has a spectacular lookout over the city, and a walking tour of Old Town. The colonial architecture is wonderful. There are many souvenir sellers everywhere and some are fairly aggressive. It is VERY humid here so take it slow and have plenty of water if you aren’t used to it. Overall, the cruise was very good. Celebrity does a nice job and the itinerary is great. Read Less
Sail Date: October 2018
Embarkation: Celebrity has now assigned times for check-in based on cabin location. As a result, embarkation was extremely easy. The entire process took less than thirty minutes from the time we arrived at the pier until we were in ... Read More
Embarkation: Celebrity has now assigned times for check-in based on cabin location. As a result, embarkation was extremely easy. The entire process took less than thirty minutes from the time we arrived at the pier until we were in our cabin. Ships Condition: The Infinity is an old vessel. The exterior is so deteriorated that Royal Caribbean should be ashamed to continue marketing the ship. There is evidence of rust and paint over rust on the exterior decks and balconies. The wooden hand rails in some areas have rotted and have been hastily patched. I am concerned about the workings of life boat davits, anchor windless, and other machinery. Having said this, the interior of the ship has been well maintained. Bright work is polished; carpeting is clean, and most public areas are in good shape. The Infinity is scheduled for a major overhaul in 2020. It can’t come soon enough! Cabin: We were in a balcony cabin on the 7th deck. Although smaller than we have had on other cruise ships, there was adequate space for storage. The room was convenient to both the aft and midship elevators. There was no appreciable noise and the cabin was well maintained. The bathroom was larger than most cruise ships, especially there shower. Our stateroom attendant, Anthony, was excellent and kept our room neat and tidy. Well done! Entertainment: The ship’s entertainment steadily improved during the cruise. Both the production shows and the guest entertainers toward the second half of the cruise were very enjoyable. We were always able to find seats in the theater. The sight lines were excellent in the venue. Internet: The shipboard Internet was painfully slow. When one is buying minutes instead of days, the frustration level increases exponentially. Discussed this with the Internet Officer. He offered no explanation. I heard many complaints from other guests as well. It might be better to offer internet packages by day rather than by minutes similar to Royal Caribbean ships. With slow internet a guest can burn minutes waiting for slow downloads. Tendering: In Cabo San Lucas we were required to tender to the port. What began as an orderly process, became an unmitigated disaster. Guests with excursions were to be the first in the boats. Elite and Elite Plus guests were supposed to have a dedicated boat. As we arrived at the departure point on the 1st deck, there was nothing but mass confusion. All guests we’re herded together without rhyme or reason. The last tender was supposed to leave the port at 3:30 PM. By 4 o’clock there were still four tender boats lined up to off-load passengers. Celebrity has to managed their tender operation more efficient. Fitness Center: The fitness center has adequate cardiovascular equipment as well as a number of weight machines. Since I go early in the day, there has never been a time where all machines are being used. There is a time limit of 20 minutes on the machines when guests are waiting. No one enforces the time limits however. Dress Code: The ship has a dress code (no shorts in the dining room for evening meals, no bathrobes in the buffet, no shorts in certain cocktail lounges in the evening, etc). However, the code in not consistently enforced. I saw a man turned away for wearing a robe in the buffet while another was allowed to eat in a robe on a different day. In the main dining room a woman wearing short shorts was permitted to eat during the evening hours. Rules are no issue as long as they are consistently enforced . Food: I have eaten in the Oceanside Cafe, the main dining room, and the Tuscan Grill. The food in all three restaurants has been wonderful; well above typical cruise ship fare. My only suggestion is a menu expansion in the main dining room as there are too few choices. The hamburger grill near the pool is very good as well. The pizza is tasty with a thin crust that also exceeds the norm. Service: Our cabin steward, Anthony, was the best we have ever had on a cruise ship. Our cabin was tidied up twice a day with fresh towels, soaps, etc. A wonderful unassuming man who was a pleasure to be around. While service in the Oceanside Cafe has been reduced, guests do not seem too bothered by it. Service in the main dining room was very good during all the meals we had there. Our primary waiter, Benjamin, was very efficient and attentive. Enrichment: Were it not for Bill Fall, the Celebrity enrichment program was pathetic. Mr. Fall salved the day with several excellent presentations on the Panama Canal as well as some of the ports we were scheduled to visit. His commentary during the Panama Canal transit was informative and well documented. He is one of the best I have ever heard. Cruise Director: The cruise director, Luigi, was substandard in my opinion. His presentations were annoying at times. His “I can’t hear you” every night after the entertainment was sophomoric at best. I have cruised for years and Luigi was one of the worst. Again, just a personal opinion, but I have over 30 cruise directors to compare. Debarkation: We experienced a very efficient debarkation in Fort Lauderdale. We carried our luggage off the ship. From the time we left the ship until we reached the taxi stains took around 15 minutes. Cab to the airport was quick and cost $20. Read Less
Sail Date: October 2018
Main reason for picking this cruise was firstly, travelling through the Panama Canal and secondly as this trip was offered by Celebrity Cruises, whom we have traveled with before. Our journey started in San Diego, which is an amazing city ... Read More
Main reason for picking this cruise was firstly, travelling through the Panama Canal and secondly as this trip was offered by Celebrity Cruises, whom we have traveled with before. Our journey started in San Diego, which is an amazing city and well worth travelling to in advance - we spent a day visiting the Midway and the gas-lamp area. Boarding the ship was different to what I have experienced before, we were advised that we had priority boarding, but whilst we were in a separate queue, we waited our turn as the same check in clerks were also checking in guests from other cabin types, we were then given a ticket and waited again for that number to be called before we could board - it was not until that evening we were made aware that we should have been invited to a special lunch - these are just little things to bear in mind in upgrading to Concierge Class. Our cabin was clean, had plenty of storage space and a comfortable bed and the room attendant visible if required. The Concierge was also useful and left messages each evening with general information about what to expect the next day. Poolside cocktails flowed and food was of a high standard and plenty of choice. Trips included Viva Tequila - Puerto Vallarta(Great trip - some sightseeing, tequila testing, folklore show and lunch by the beach, with entertainment) Auto Safari - Guatemala: This is a must trip for anyone wishing to see African and South American animals up close.Our trip started with a safari, we saw Zebra's, Hippos, Giraffes and Lions. You then leave the coach and wander through the Zoo, where we saw Toucans, Jaguars, Puma's and other exotic animals and the way back you could test the local beer and chocolate - Great day out. Gatan Lake (Panama) - Trip on a boat around the lake to search for Monkeys, birds and Sloths - great way to beat the humidity. Cartagena Sightseeing (Colombia) - Coach journey stopping at the fort for photos, stop for shopping and a visit to the naval museum with a local dancing, great way to see the city with minimal walking involved. The port shopping area is well worth a visit - outside there are flamingos, peacocks and a black swan and the other side of the shop there was an aviary. The ports of Puntarenas (Costa Rica) and Colon(Panama) were a bit run down. Whilst we did wander the market stalls in Costa Rica where the locals were friendly, we did not wander around the port at Colon. The trip through the Panama Canal took around 8 hours and we went through 3 lock systems, we watched the first locking system from our balcony, whilst having breakfast. The second from the front of the ship and the Gatan Lock via deck 4. The engineering of the locks systems is impressive and the trains which helped the ship travel through the lock going up and down steep hills were a joy to watch. We were also treated to on board commentary throughout this transit and picked up lots of useful information. The staff on board the Infinity were friendly, mostly helpful and seemed to work tirelessly. Would recommend this trip for anyone wishing to travel the full length of the Panama Canal. Read Less
2 Helpful Votes
Sail Date: October 2018
This was our first Celebrity cruise, chosen for the itinerary more than for the ship itself, although it was relevant to us that Infinity was small enough to fit in the 'old' locks which we wanted to travel through rather than ... Read More
This was our first Celebrity cruise, chosen for the itinerary more than for the ship itself, although it was relevant to us that Infinity was small enough to fit in the 'old' locks which we wanted to travel through rather than the new ones. The embarkation process was relatively quick and painless. We found the staff onshore and onboard to be generally friendly. The ship isn't big by today's standards, so the pools and general facilities were limited accordingly, but we didn't feel we'd missed out. The cabin review is covered separately below. The entertainment was generally very good around the ship in the evenings, with live music in various venues, and especially in the theatre where each night there was a cabaret or show, and on sea days there were excellent presentations from guest speakers Bill & George on the Canal & the local wildlife respectively. The entertainments team onboard also hosted various events and activities during the daytime for people to join in. There's no lap deck so you can't walk all the way round the ship, but there is a path marked out on the top deck which you can use to walk/run as far as you wish and the top deck also has an outdoor cinema. On the Canal Transit day, access to the helicopter pad at the bow was opened as an additional viewing point for guests. We didn't use the casino, but it looked pretty busy most of the time when we were passing through it. There's also the spa, gym, library, internet spot and shops, as well as plenty of bars around the ship to choose from, in addition to several places where you can just grab a bite to eat if you need topping up between meals! The internet access seemed pricey to us so we didn't take it, but lots of people we met had got a package of some sort and seemed pleased with their deal, so each to their own. The communal areas of the ship were kept clean and tidy, and the staff were very proactive with the hand gel at the entrances to the restaurants. The buffet on the top deck was expansive, with a very large selection of foods from around the world to choose from. We had breakfast here on the two days when our shore excursions were too early for the main dining room to be open for service, and also took a couple of lunches here when we got back on board after being ashore. No complaints about the food at the buffet - all very good - we particularly enjoyed the daily variety offered at the ice cream bar - just the usual battle to find a table, which is a common feature of self-service buffet restaurants worldwide so nothing new here. The main dining room located aft was large and busy. Sometimes the tables were a bit too close together, especially tables for two at breakfast time, but most of the time we were left to enjoy our breakfast in peace. In the evenings we enjoyed the flexibility of dining at whatever time suited us, and - perhaps due to the diminutive size of the ship - we found ourselves being reunited with other guests on mixed tables at dinner throughout the cruise. The food in the main dining room was faultless from start to finish, and always beautifully presented. The waiting staff were generally obliging and able to explain any dishes on the menu. The one thing that let the dining room down in the evenings was the bar & wine service. On the occasional nights when we didn't want wine at dinner, the bar service completely failed to materialise - this happened every time, so clearly a failing which they are either unaware of or simply aren't addressing. On our last night we requested the sommelier's attention four times, but she was so busy taking plaudits and photos with other guests in the dining room that she completely missed our table altogether for the entire evening, which we considered appalling for the supposed high standards of Celebrity. The ports of call on this itinerary were varied and interesting, with most of them offering a wide variety of activities and tours. We booked shore excursions in Cabo, Costa Rica, Panama and Florida. These turned out to be well organised and operated by local people with good knowledge. We were grateful for that in Costa Rica when, fortunately, they were able to deal with the exceptional circumstances they were faced with, managed the situation professionally, and got everyone safely back to the ship. In most ports, you can just go ashore and do your own thing. We took the open top bus tour in Cartagena which allowed us to get a 'guided' overview of the city and then wander around the picturesque old town at our leisure before heading back to the ship. Disembarkation from the ship and luggage collection was fairly efficient at Fort Lauderdale, unfortunately not matched by the immigration booths. Overall, we enjoyed our first Celebrity Cruise, the itinerary suited us, the food and entertainment was good, we liked Infinity and would consider sailing with Celebrity again, although we would probably choose a different ship next time. Read Less
Sail Date: September 2018
The ship could do with a refit as it is looking a bit jaded. Checking in was very efficient and quick. Our cabin was fine with plenty of draw and hanging space, looked after by Faisal. We were disappointed with the MDR when we were at ... Read More
The ship could do with a refit as it is looking a bit jaded. Checking in was very efficient and quick. Our cabin was fine with plenty of draw and hanging space, looked after by Faisal. We were disappointed with the MDR when we were at a table for 8 as it took over 2&half hours to finish, not enough waiters. We then tried seating for 2 with no problems at all. Entertainment was very good and varied. Chiko was OUTSTANDING in everything that he did,particularly the choir which we were part of. Service in all the bars was patchy as there were not enough waiters,quicker to go to bar yourself. The excursions were well organised and not too expensive for cruise ship excursions. The Panama Canal was an amazing experience. We would do this again in a few years. We enjoyed the excursions in Columbia, Panama, Guatemala and Mexico. Overall we had a great time and enjoyed ourselves and met some very nice people Read Less
1 Helpful Vote
Sail Date: September 2018
Back in 2010 we sailed to Panama on the Equinox but crossing the canal was not on the itinerary. We just did a land excursion with a stop at the Gatun Locks Observation deck (now closed). An opportunity had arisen to consider this 15 ... Read More
Back in 2010 we sailed to Panama on the Equinox but crossing the canal was not on the itinerary. We just did a land excursion with a stop at the Gatun Locks Observation deck (now closed). An opportunity had arisen to consider this 15 day cruise on the Infinity at a bargain price, and were happy to book it quickly. You can’t experience a Panama Canal crossing unless you are on the ship going through the locks. We flew from Toronto to Ft. Lauderdale for one night stay at the Best Western South Airport and cruiseport on Stirling Rd. Very good choice for pre-cruise. There is ample shopping and dining within walking distance. If you use Uber to get to the port, make sure you key in the proper pier location. Our driver followed GPS and brought us to a few wrong spots in the port. Having sailed several times on the Summit, coming aboard the Infinity felt like homecoming. Our Oceanview cabin 2056 was comfortable and kept immaculately clean by Wayan. The a/c fan rattle was repaired quickly. The cabin layout should be noted, since you don’t see this information on the Celebrity website. Our king bed (2 singles put together, with mattress topper added) was pushed against the 4 ft. round window. There was a useful night table on both sides of the bed. Reading light was adequate. There is also a small sofa convertible to a single bed, and two upper berths, making maximum space for 5. There is no connecting door, which I hoped will cut down on noise. There is only one half-size mirror above the desk, but no full length mirror anywhere. The fridge was emptied as requested, but it really did not cool much. I had to use the ice from the bucket, transferred to zip lock bags, to keep my drinks colder. The flat screen TV was rather small, and the interactive menu lacked many features found on the newer ships. Some buttons on the TV remote were not responding, so Wayan had a functioning replacement brought within minutes. The ship is constantly cleaned. Even cabin doors, door handles, hallway walls get sanitized wipes several time. The crew is just amazing. Helpful, friendly, attentive and engaging, even when busy. You can feel the camaraderie between them, and the sadness when they’re getting off after many months at sea. We had select dining, with prior reservations around 7 pm. On the second night we were seated by the window with waiter Ufuk his assistant Roy. We were so impressed with their service and the dining experience that we requested their station every night, and rarely had to wait. Even when dining alone, the gap between tables is small, and we had conversation companions almost every evening. I recall that there was no horseradish available for the prime rib on the first night. The maitre d’ came to apologize, and promised it will be available for the remainder of the cruise – which was true. (A new shipment was loaded on, but there was no time to unpack the boxes in time for dinner). Otherwise the food was very good to excellent quality, arriving at the proper temperature. For breakfast we liked the plentiful selections at the Oceanview Café. Dining in the aft watching the wake is what cruising is all about. Then we would head down to the Tuscan Grill, where there was a light breakfast for Elite level members. We came for the table service of fresh-squeezed juices, fresh cut fruits, specialty coffee and mimosas. I was pleasantly surprised to find the window shutters were adjustable, so daylight and Oceanview can be enjoyed. That was not the case on the Summit, where they are fixed, almost fully shut. One afternoon we were invited to dine in Blu for a special lunch prepared by chef Lama. Perhaps to recognize our loyalty to the Celebrity brand. There were about 50 people with a few of the ship’s top officers. It was a delicious buffet and made us feel very special. The entertainment was generally good, with a couple of truly enjoyable performances by Salvatore Hasard and comedian Ed Regine. The cruise director Shawna was infectious with her enthusiasm. The enrichment speakers were well prepared and gave informative and entertaining presentations. Unfortunately, when Bill Fall was narrating during the canal crossing, there were many locations on the ship where the volume was hardly audible. Disembarkation in San Diego was orderly on the ship, but the terminal had issues with intersecting people and luggage wagons being unloaded. Lines moved quickly, and within a short time we were walking out of the terminal straight to our hotel, Best Western Bayside. Read Less
1 Helpful Vote
Sail Date: September 2018
As this was a time of celebration for the four of us - a 70th and 76th birthday whilst on board and a golden wedding in November we wanted something special and the Panama cruise seemed to fit the bill and the cruise down the Panama Canal ... Read More
As this was a time of celebration for the four of us - a 70th and 76th birthday whilst on board and a golden wedding in November we wanted something special and the Panama cruise seemed to fit the bill and the cruise down the Panama Canal didn't disappoint. We chose Celebrity X as we have always had good experiences in the past. Just a few issuess: DINING: At our usual table the staff were superb and met our every need. However, when seated at a different table the story was very different, we received no attention (this was the night of the 70th birthday), we were left without any wine for long periods of time and when we finally got someone to serve us drinks, wine from two different bottles were poured into the same glass! It was evident that there were favourite tables that full got attention, but we weren't among them. A very disappointing birthday. At table 216 the evening before when its was the 76th birthday we had a wonderful evening. SHORE EXCURSIONS: Disappointing. Having a less able person in our party, we had to choose excursion carefully and the ones we did choose were fairly boring. We travelled forever before getting anywhere. WHEELCHAIR: I made arrangements with Celebrity for a wheelchair and was assured in writing it would be in the stateroom on arrival - not so, we had to chase it up and when it finally arrived, it was a wreck. It took three attempts over three days to finally get one that was "roadworthy" - Health and Safety Officers would certainly have condemned them! I've written all this before to Celebrity, completed the forms on the ship but didn't even get the courtesy of a response. I am really disappointed with Celebrity I would have expected them to be concerned about their image if not their clients. For us, this was a lot of money and we saved hard for it for these special occasions and didn't get value. Read Less
2 Helpful Votes
Sail Date: September 2018
We had only traveled on Celebrity Solstice Class ships before, but to get through the Panama Canal had to take the Celebrity Infinity. Our experience was both great and not so great. Our Aqua Class stateroom, 1109 was aft on the 11th ... Read More
We had only traveled on Celebrity Solstice Class ships before, but to get through the Panama Canal had to take the Celebrity Infinity. Our experience was both great and not so great. Our Aqua Class stateroom, 1109 was aft on the 11th Deck. The views from the veranda were great, the bed was fantastic and our steward was outstanding. The only flaw we found in the room was that the cabinets (which held a lot) were a bit awkward when both people were dressing because of doors that got in the way. The Deck 11 aft elevators land you smack dab in the middle of the Oceanview Cafe on Deck 10 which is very convenient when eating lunch, but inconvenient to the pools and solarium since you have to walk through the cafe to get to them. And, if you decide to go to the pools across Deck 11 on the outside, you have to deal with the extremely heavy doors leading out and in to that deck. We were traveling in very hot weather so that crossing Deck 11 wasn't unpleasant but I cannot imagine doing an Alaska tour on this ship and having to cross Deck 11. Another issue was that the cruisers were allowed to save spaces at the pools. We would go to the pool at about 8:30 a.m. and almost every deck chair had a towel and book on it with no people in sight. This should not be allowed. We were hard pressed to find a place together so that finally I just moved people's stuff...they often showed up an hour later!! The Infinity Theater entertainment was just as good as that on the Solstice Class Ships. The theater had nice little tables for drinks and the seats were comfortable. There were not as many aerialists in the shows but the cast talent was excellent. As always, on every ship we have been on, the back-up band was too loud. The comedians, juggler, and singers were very entertaining. The "Beyond the Podium" speaker, Bill Fall was truly a gem. His lectures about the Panama Canal gave us a much greater understanding and appreciation for the whole project. Also, Bill Fall was around the ship and made himself available for questions. There were many things that really stood out for us on this ship. One was the presence of the Officers. I had never experienced seeing them so often. They were friendly and there to answer questions much of the time. Another was that the crew was the friendliest we have encountered since our first sailing on the Silhouette back in 2012. And a third was that cruisers elevator etiquette was excellent. One main disappointment in Aqua Class was the Persian Garden. It is understandable that when "Aquasizing" this ship they had to find room for it, and although the special showers were nice, the location in the middle of the ship made the Persian Garden a dark and dreary place. And the door leading into it was so heavy that the crew had to open it for you. We ate in BLU and had a great waiter and wine steward. It was a surprise to us when they started repeating menus after only one week, but the food was of the usual high standard. Sushi on Five is wonderful and I would have liked to lunch there every day if I were traveling with a companion who ate sushi. The on board games and activities were well managed. The Cruise Director, Shawna, and activity hosts, especially Chiko, were great. Chiko led the cruise choir and did a show of his own. Celebrity should really hire him as a performer. What a voice! Our Ports of Call were fine with one exception, Colon. Cabo San Lucas and Puerto Vallarta were lots of fun. We just got off the ship there and walked around town. Walking The Malecon in Puerto Vallarta is a real treat with entertainment and fantastic sculpture art along the way. Puerto Quetzal was a lovely surprise. We took a Celebrity provided "chicken bus" to the shopping area which was full of beautiful friendly people who loved selling us stuff. The area was very clean and well kept with places to sit and listen to nice music. Puntarenas, Costa Rica was skipped because of civil unrest in the country but we stopped outside Panama City and there were tours arranged at the last minute, all of which we missed because we weren't at the right place at the right time when the tours were made available. We did take the tender into Forte Amador, found beers for $1.50 at the local grocery, and returned to the ship as it was very hot. The trip through the canal was outstanding, the stop in Colon was awful but the shore excursion in Cartagena was a true gem and we had so much fun on the harbor tour boat (partied with music, dancing and rum all the way back to the ship) that we would highly recommend it. Our embarkation in San Diego and debarkation in Ft. Lauderdale were easy with no glitches. The only glitch was that I accidentally packed all my shoes the night before debarkation and had to wear slippers off the ship! We were happy to have the chance to go through the canal, and had a great time, but will stick with Solstice Class Ships in the future because of the gloomy Persian Garden, the heavy doors, and the fact that the elevators from our room on Deck 11 landed you in the middle of the Oceanview Cafe. Read Less
Sail Date: September 2018
We are on Princes Cruise lines most of the time,but our travel agent gave us a special deal on Celebrity. I won't give away the particulars but is was a special up grade. The room was a little smaller than we where use too, but it was ... Read More
We are on Princes Cruise lines most of the time,but our travel agent gave us a special deal on Celebrity. I won't give away the particulars but is was a special up grade. The room was a little smaller than we where use too, but it was neat and clean. We had a problem with a lumpy bed but our steward placed a foam cover and it worked perfect. The ship was older but the charm was still present and the staff was most helpful. The dinning room was well presented and the waiters where very attentive. The food was on par with cruise ships but taste and selection was above the normal. I would only recommend one special dinning and that is the Qsine.It is a experience you will remember the rest of your days. Special thanks goes out to our Steward Courtney did a great job. Our waiters Nana and his helper Panji. We would like to give a special thank you to our Concierge Joao, his help and special added attractions where very helpful. Read Less
4 Helpful Votes
Sail Date: September 2018
Cruise Review: Celebrity Infinity - Pacific Coastal Sept 2nd 2018: concierge class stateroom 8120 and 8118. This was my second cruise in recent years and I booked with my Mom, but, with concerns of privacy and having our own space, we ... Read More
Cruise Review: Celebrity Infinity - Pacific Coastal Sept 2nd 2018: concierge class stateroom 8120 and 8118. This was my second cruise in recent years and I booked with my Mom, but, with concerns of privacy and having our own space, we booked adjoining cabins at the solo fare for each, we had thought my dad or one of my friends might join in, but, their schedules did not allow it this time. Why did you choose this itinerary? We had a prior cruise booked through Celebrity to the Caribbean for this past fall, however as a result of the major hurricane the itinerary was shortened and changed. They gave us the option of a refund or to move the reservation if we wished. My parents and I had been to Vancouver and Seattle before and really liked the area but I had not been further south, so, it was good chance to see the west coast and California. So my mom and I moved the reservations and received a nice amount of onboard credit as well as a beverage package as our perks / incentive for staying. Good part on Celebrity for this. Embarkation process? Knowing we had a lot of luggage, we walked through the Canada Place terminal the day before to get our bearings. On embarkation day, at 10am we headed off with our luggage, down to where the signs directed us, however, we needed to really be a level lower for our checked bags drop off. Once that confusion was settled, it took about 20 minutes to clear customs and made our way to the cruise check in for our 10:30 embarkation time. When embarking, we came in the doorways on deck four in between the rendezvous lounge and the main foyer. The welcome champagne was a nice touch and we had about 30 minutes to kill before the lunch in the main dining room reserved for the concierge cabins. We lucked out in the solarium area in that the staff from the spa were doing 10 minute complimentary chair massages as part of the sales pitch to book a treatment. The concierge lunch afterwards was nice, they had a separate area where we could drop off our carryon luggage. The staterooms were ready about 2:00 and muster drill was around 3:00 with sail away at 4:00. The muster drill was quite a mess, we were in the rendezvous lounge with not enough seats and what could have been a 15 minute process was 45 minutes. It was stuffy and passengers were getting quite grumpy. My mom is nearing hip replacement and there were no available seats, so, she sat on a coffee table versus standing. We headed to our muster station as soon as the announcement was made, however there was only seating for about a third of the guests. This left a negative impression most certainly. The last cruise with Celebrity, we had the theater as our muster station and it was much better. First impression of the ship? I had cruised a sister ship three years before so the Infinity felt much like the Millennium but with different art and color choices in certain areas. Overall she was clean and in good condition. I noticed the outdoor wood hand railings were showing their age, sun bleached and not as new looking as the Holland ship that was also in port. Also, the glass partition of the balcony was dirty with salt spray and needed to be washed. I noticed this was cleaned on my balcony on the second day of the cruise, so, I think they stagger this each day. The interior of the ship seemed immaculate though from the start. Overall the ship was great, easy to get around and only feeling crowded on occasion. I enjoyed use of the solarium pool, the pool side bars, and watching a movie on the rooftop terrace. I think they have a tasteful offering of onboard amenities which fit their target audience. With only 20 kids on board, there wasn’t a need foe water slides or go-karts. This ship is about relaxation, music, imbibing adult beverages, and enjoying tasty food with new scenery every day. What type of state rooms? I booked a concierge class stateroom and my mom was planning on doing the same, so, we selected adjoining staterooms which had an interior door between the two rooms. The adjoining door was located next to the TV and swung into my stateroom (8120) so that the door would block the TV view. So we kept it closed mostly until we were about to leave to go out, however, that was really nice to have and made coordinating schedules easier. The balcony had a small table and two chairs, the cabin had a sofa which could be a fold out bed, a coffee table, dressing table and mirror, the beds joined together as one. They gave us a lot of hangers and two plush bathrobes per cabin for going to down to the pool or spa. The wall next to the dressing table had two hooks which could be used to hang your clothes for the day on which I thought was convenient. The bathroom had a rectangular shaped shower with a curtain and was big enough but did feel tight on either side. The shower had an adjustable shower head on a wand which could be turned to a massage type mode. Overall the bathroom was clean but could stand to be updated with tile and granite or marble, if they are going for the luxury line marketing. The concierge level meant we had a gentleman available to us in the Library just outside of our staterooms who could take care of guest relations type of concerns and worked to remedy some of our issues. Also as part of concierge we received a bottle of the Celebrity Brut Champagne per stateroom, afternoon canapés which were four little appetizer bites that changed each day and also there was fresh fruit of pears and green apples. The canapés were one of our favorite perks. Additionally we had an expanded room service menu for breakfast, a nice heavy duty zipper tote, the traditional celebrity tote and also use of umbrellas and binoculars. This sailing we did not have towel animals like our previous sailing, but, there were chocolates with turn down service. Our attendant Singh was very good, prompt and courteous when resolving some minor issues (my TV kept cutting out and loosing signal, and in my mom’s stateroom the safe did not work). Both issues were resolved before dinner the first night. There was twice a day service for the room where the bed was made in the morning, and folded down in the evening. Each time, empty drinks and dishes were taken away and the bathroom was cleaned and towels refreshed if needed. I felt our stateroom attendant did an excellent job, so, we left him an envelope with a nice note saying our appreciation and a bit of cash, this was on top of the cruise lines assigned gratuities. Thoughts on dining options? My mom and I each had signed up for a three meal specialty dining package on embarkation. Onboard there where three specialty up-charge restaurants offered: Q’Sine, Tuscan Grill, and Sushi in Five. Being that my mom doesn’t care for sushi, we skipped that and did one meal at Q’Sine and two meals at the Tuscan Grille. The Q’Sine was great, it had a fixed menu but that was because the table turned into a screen and projectors broadcast down onto the plates and table, a cute Pixar / Disney type animated show of the Petite Chef catching and preparing the ingredients for each course. After the animation stopped, the waiters would bring out the physical course portrayed in the animation. Tuscan Grill was the Italian steakhouse with pasta. The food and service there was exceptional. It is nice that they offer half sizes in the pasta, so you can order a steak and also a half size of your favorite pasta as well. The quality of the food in the main dining room was very good, the temperature was a touch cooler than in specialty dining but all the meals arrived warm. We ate in the main dining room 3 times, twice at a shared table and once by ourselves so we could sit by a window and watch sail away under the Golden Gate Bridge. Each time, the service was very lacking, drinks were never refilled before sitting empty for extended periods of time and we had to wait on the waiters. I’m more harsh on this as I eat all meals out at restaurants back home and have my usual waiters who know me by name. However, I think the servers onboard were running short staffed compared to my last sailing with Celebrity. I think we had just a waiter and an assistant, and it seems to me, a few years ago there was a waiter and two assistants. I could be wrong on this, but, regardless, they had too many tables to cover to properly address the customers. At the later seating, some of the wait staff were busy in their close down process and could have been helping with the guests. This area of service was a disappointment. Also, the maître d’ on our prior sailing would allow the any time dining guests to book reservations out for the length of the cruise. This sailing we were told we could only book one night at a time, so, we had to continually make reservations. The maître d’ was actually very short and rude to us on embarkation day, so, we did go down to guest relations to make a formal complaint. Next trip we will try and book the late seating and see if our issues are better with consistent wait staff and also to not have to deal with a rude staff member regarding reservations. Our final night to make the most of time with having to pack, we went to the lido buffet which was good. The pasta station was tasty and some other good choices on the buffet line and overall a much faster dining process than the main dining room. We chose select dining which was flexible, and in that we tried dinner before the shows a few times and also after shows as well. Going forward I will choose a fixed time late seating. I enjoyed seeing the show first and then having a leisurely dinner afterwards. Going to dinner first was stressful in regards to that I wasn’t sure that we would be through with the meal in time to get to the theatre and find a good seat. How was the entertainment? The entrainment on-board was outstanding! It was made a point that we were going to the show every night and we really enjoyed each show. There were two nights which were comedians during the 7:00 / 9:00 theatre show, but, they each came a second evening for a 10:45 follow up show. I made sure to attend all of these and it was great. Even the later night “adult” performances by the comedians were fun and were not vulgar or offensive. The musicians in the public spaces were out standing but the real shining stars for me were the lighthouse string duo. They had an electronic cello and violin I think, which they performed some pop and other well known songs and it was a great unique twist that I have not seen before. On the second formal night, there was a performer who climbed stacked chairs and combined it with balancing and headstands on top of the chairs which was on the upper landing of the grand staircase. That was really impressive while also nerve wracking! Celebrity does an outstanding job of putting together excellent shows that are just the right length. The shows run about 45 to 50 minutes and leave you pumped and wanting more. A critique of the late night club, it would be listed in the daily times of starting at 11:00 and going until late. Apparently late is deemed as midnight and so bar service at the constellation lounge shut down about midnight religiously and so the guests had to wander to find another bar that was open, typically, only the casino bar was open later than midnight. If the hours were to be 11:00 to 12:00, that is fine, my only request would be that they should have been printed in the paper that way is all. There were several of us who felt the party ended too soon on those evenings. The entertainers were spread out well between the various venues and they rotated venues so if you preferred to stay in one place each evening you would get a variety of shows or if you preferred a certain group, you had the variety of lounges and bar spaces to try out. Itinerary of ports? (Vancouver, Seattle, Astoria, sea day, San Francisco, Monterey, Santa Barbara, & San Diego) These were all outstanding exceptional places to visit. It was a great sampling of the west coast with each having a unique feel! I would happily visit any of these cities again. We booked shore excursions in all of the ports with Celebrity and also the full behind the scenes ship tour on sea day. This is where we used our onboard credit and only had to pay a little extra for all. Giving the tours the caveat that they only do this twice a year, the excursions were very good however not a polished or organized as excursions that are repeated regularly. If this itinerary was repeated regularly and had the tour providers offered these weekly I would be more harsh in my criticisms. For instance the Mission in Santa Barbara made us wait 30 minutes to verify the tour operator had purchased tickets, and we had a bus driver get lost as well. Overall we saw a lot and had a ton of fun with some great info provided by the tour guides. Debarkation? We were staying extra in San Diego and so we requested the 10am disembark time slot to get us closer to the hotel check in time for dropping of our luggage. The concierge class stateroom meant we could use the constellation lounge for our debark waiting area. They provided coffee, juice, water and pastries in the lounge and we had a good view of San Diego. This was a pleasant experience and I’m glad we made use of it. I had time to relax and transfer photos off the camera and make some Facebook posts for friends and family. Once our time arrived, we grabbed our bags and headed to our Uber and were off to the hotel, much easier than expected. Wrap-up: My final thoughts, it was a wonderful vacation and I made memories that I will cherish forever. The other guests were all wonderful to visit with and I would gladly do it again. While there were some issues, Celebrity worked to improve and recovered in some areas. I would consider a suite next time so that I would have access to the suite restaurant Luminae or if not, then a fixed seating time to hopefully have better service in the main dining room. Despite issues, I have a lot of photos of my Mom and I smiling, so that’s what really matters, we had fun! Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 3.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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