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1 Helpful Vote
Sail Date: December 2018
Ship: While a smaller, older ship, Infinity was in great shape - much better than some of its contemporaries on other cruise lines. Cabin: Quiet and in great location Dining: Was in an Aqua class cabin which provides access to the ... Read More
Ship: While a smaller, older ship, Infinity was in great shape - much better than some of its contemporaries on other cruise lines. Cabin: Quiet and in great location Dining: Was in an Aqua class cabin which provides access to the Blu restaurant - the Blu staff were so friendly and attentive and the food was excellent. The atmosphere of Blu is quiet, contemporary and upscale. Service excellent. Entertainment/Activities: Had 2 different comedians, both pretty funny. Had 2 production shows, both very good. Had 1 'crooner', who started the show pretty good but wasn't my type of music and left early. The wife enjoyed the silent disco twice as well as the trivia. I enjoyed the Persian Gardens spa (included with Aqua class). Was very nice to have use of slippers/robe while utilizing the facilities. Service: Used guest services to inquire about missing OBC. Nice lady resolved the issue. Ports/Shore excursions: Used OBC to pay for Celebrity shore excursions - CM41 - Kohunlich & Dzibanche Mayan Ruins Combo - Ruins were amazing with not too many visitors. Bus ride long, but comfortable. Tour guide was OK but a little hard to understand. Lunch was a little disappointing - thin slice of ham with American cheese on white bread. CZ13 - Fury Catamaran Snorkel and Beach Break - the snorkeling was OK, not great reef but they fed the fish and they showed up. The beach was fantastic with lots of room in both shade and sun. FT01 - Everglades Airboat Ride (Ends at FLL) - simply a bus ride to the Sawgrass Rec Park, then to the airport. Very well organized and saw very active gators, turtles, and birds. Very easy/relaxing/interesting way to spend the morning instead of waiting at the airport for a late afternoon flight. Read Less
2 Helpful Votes
Sail Date: December 2018
We have just returned from a 5 night Western Caribbean cruise on the Celebrity Infinity. We booked about a month ago and got a great Florida resident rate on a Royal Suite. It was our first time on Celebrity, although we have done more ... Read More
We have just returned from a 5 night Western Caribbean cruise on the Celebrity Infinity. We booked about a month ago and got a great Florida resident rate on a Royal Suite. It was our first time on Celebrity, although we have done more than 60 cruises, mostly on the all-inclusive lines of Seabourn, Silversea and Crystal. We wanted to compare the “Suite Life” on Celebrity to those lines, although our expectations were lower for a mass market ship. We had two sea days and ports of Costa Maya and Cozumel, Mexico. We were amazingly surprised at how wonderful the cruise was. Service, food, cabin and fellow guests all surpassed our expectations. Our Royal Suite on deck 6 was very spacious with separate living room with dining table, sofas, big screen tv and slider to the balcony. There was a large bathroom with two sinks, Jacuzzi tub and separate shower. The bedroom was very comfortable with a great bed and pillows, round window looking out from the bed to the sea and slider to the balcony. There was a dressing area as well as a large number of cabinets and a walk in closet with safe. The balcony was huge with a table and four chairs, two recliners and a Jacuzzi tub which was wonderful to sit it while sailing the Caribbean. We had a fantastic butler, Arsim, who took care of everything for us from having the bar set up we requested (the Suite included the Premium drinks package) to helping us connect to the free wifi included with the cabin. He filled our minibar with our favorite drinks and brought appetizers before dinner. Every morning at 6:30 he brought our requested pot of strong coffee with espresso added. He was pleasant and efficient and one of the best butlers we have ever had. Our cabin steward, Javier, also was excellent, keeping everything clean and neat and very welcoming with a Good Morning greeting each day. Just an excellent pair. When we arrived at Port Everglades, we were escorted to the Suite waiting area and met by Alexandria, the wonderful Michael’s Club Concierge hostess. Michael’s Club is a lounge for Suite Guests with complimentary beverages and appetizers before dinner. Ann-Mary, the bartender was fantastic at crafting the drinks we asked for, and very pleasant. Wines were generally good and included a wonderful Mer Soleil Chardonnay and a Marlborough Sauvignon Blanc. Alexandria helped us with questions about ports and any other inquiries we had. It was a great environment to spend time in before dinner each evening and we met wonderful fellow passengers with whom we shared dinner some nights. We were escorted to embarkation lunch at Luminae and it was great! The lamb chops and burgers were fantastic and we met Alex the Maîtres D’ whose first day was our embarkation day. He was very friendly, and took care of all requests efficiently. He handled an unruly group of 4 people who took over Luminae one evening, loudly yelling and insulting fellow passengers. They did not return. James who is the head waiter was funny, gave us great service and made good recommendations all during our cruise. We ate in Luminae every day except one. We were able to order off the Luminae menu or the regular dining room menu, so we mixed and matched and received great food and service. The soups were especially good and I am still craving that burger. The only disappointing element was our anniversary dinner at Tuscan Grill. We had made a reservation for 7 pm and arrived a few minutes early. There was no one there to greet us or seat us and we basically were ignored. Finally, one of the waiters came up and took us to a table right by the kitchen door. We asked to be moved and were seated at a table for 2 near a large group. It was not the atmosphere we had hoped for as the room was very large and open and felt like a meeting hall. Finally the Maîtres D’ came up and instead of welcoming us said, “You came at 6:58, too early for your 7 pm reservation.” Not the welcome we had wanted. We did find a wonderful Primitivo wine to have with our dinner and had an order of carpaccio, charcuterie, salad and porterhouse steak. The steak was overcooked and the strip side very tough. We could not finish it. There was an upcharge of $18 for each steak to our surprise (we did not see it on the menu but it was there – our fault). But the steak was not up to the quality we expected. Service also was off as we waited a long time. In the middle of our meal the Maîtres’ D’ came over and said he wanted to move us to a window table. So we had to pick up our wine, glasses and plates and move. It was dark out and there was no view. Not sure why he moved us. Unfortunately, at the next table, two people who had obviously over imbibed were yelling, screaming and laughing and grabbing the waiters. It did not make for a romantic evening. At the end of dinner our waiter came up and said “they just told me it is your anniversary, do you want us to sing?” He brought a small cake with candle and grabbed a female server and said “sing.” We left quickly. We decided to eat in Luminae for the rest of our meals. But, to our amazement, when we returned to our suite, we found a box of chocolate truffles and a bottle of Perrier Jouet champagne, courtesy of Hotel Director Ante Sarlija who had learned it was our anniversary. What a nice touch! We were honored to be invited to the VIP Navigation Bridge Tour and luncheon with the officers in Blu. It was a lovely event with wonderful food of appetizers of grilled vegetables, Greek salad, charcuterie, and main course of lamb chops, filet Mignon and sea bass. Each woman was given a rose and the officers were very friendly and good conversationalists. We especially enjoyed meeting Sayda the Guest Relations Director and Staff Captain Xenakis. The Executive Chef Madhukar Lama from Nepal came out and received acclaim for the wonderful food. He was very visible the entire cruise, checking on the meals and they were indeed some of the best food we have had at sea. On the two sea days, the Oceanview Buffet was the only venue open for lunch. The food was varied, well prepared and abundant. Everything from sandwiches to salads to carved meats to ethnic food was available. There also was an ice cream bar and luscious desserts, including sugar free cakes and ice cream. The ports were typical Mexican ports. Because we had been there before and done the Mayan ruins, we just chose to walk around the port areas. Cost Maya obviously is in the middle of a building boom and the port area is filled with little shops (many cruise ship owned like Diamonds International) but also there is a shuttle to Mahahual, a small beach city with many local shops and restaurants and beach chairs to rent. It is a $4 taxi ride back to the ship. Cozumel is a larger city and has many shops and restaurants, a flea market and you can take a fast ferry to Playa del Carmen in 30 minutes. Activities on the ship were the normal ones, bingo, trivia, shopping talks and the dreaded art auctions. The pool and hot tubs were full all day as passengers enjoyed the beautiful weather and calm seas. Entertainment was good, especially the two comedians onboard. Also in the bars and coffee areas, there were always musicians playing piano or guitar, and a string duo, creating a nice atmosphere while having a drink or coffee. Disembarkation was a breeze, with Alexandria escorting us to the gangway at 7:30 am. We passed through the Global Entry immigration area and were in our car on our way home at 7:45 am. Overall, we were really pleased with our Celebrity Infinity cruise. Service and food matched any all-inclusive cruise we have taken. We did not notice the large passenger load due to the separate dining areas and Michael’s Club. We will definitely look to book again, when we can find a good value on a cabin to once again enjoy the “Suite Life.” Read Less
3 Helpful Votes
Sail Date: December 2018
This was our 4th cruise on Celebrity and the first on the Infinity. The five night was a great value as a getaway from the approaching winter in Ohio. And give us a cruise fix until we sail the new Edge on Feb 17th next year. We chose ... Read More
This was our 4th cruise on Celebrity and the first on the Infinity. The five night was a great value as a getaway from the approaching winter in Ohio. And give us a cruise fix until we sail the new Edge on Feb 17th next year. We chose this cruise from our past experiences on Celebrity and the value. This was our 13th cruise with trips on Carnival, Princess, Royal Caribbean and Celebrity. In general we felt the ship to be in better shape than expected (for an older ship) and the crew and staff were amazing. We were able to book a Celebrity Suite in cabin 9096. Comments: - Sailing in Suite class is worth the price. We were given an officer escorted embarkation so no lines. Access to private bar (Michael's Club) and private restaurant (Luminae). More on those coming. - For a ship built in June of 2000 it really was in better shape than expected. While the decor was a little outdated, most areas seemed clean and not worn out. I had read reviews pre-cruise that said lots of faded and worn furnishings. We didn't see that at all. Yes some rust here and there, but you really had to look for it. I give the ship a high rating. - In a Celebrity Suite, CS, we had a large living room, separate bedroom and bathroom. This included two sinks and a jetted tub. The balcony was huge. If you book this type of suite choose a "forward facing" balcony. Better view. As with the ship we felt it was in good shape for the age and CLEAN. - Being able to eat in Luminae is worth every penny for suite class. Our waiter, James, was amazing. The food was as good or better than anything we have had on a cruise. We also ate in Tuscan. Excellent food and service. We thought the $45 per person worth the expense. We snacked and ate one lunch in the buffet and it was just average. The truth is the worst part were the rude guests pushing and shoving to get their food. - We attended several shows and loved them. Great entertainment. - SERVICE! We can't say enough. This is what makes Celebrity better than the other comparable cruise lines. Enough said. - We wanted to enjoy the ship specifically in port when everyone gets off. We have been to both ports so we didn't do any excursions. - A few negatives. We didn't love the layout in Michael's Bar. For those that have been in this venue on bigger ships we liked the large bar area to sit. The Infinity only had couch and chair seating. They need to do a better job of policing the pool area. Too many people laid out towels to reserve lounge chairs and weren't there for hours. The pool staff needs to monitor that so guests can more easy find seating like we have seen on other ships. Finally we will sail the Infinity again. Great ship for the price. We booked a sky suite and were able to upgrade into a CS for $220 just before the trip. Read Less
2 Helpful Votes
Sail Date: December 2018
I traveled solo on this cruise, which for me was my fifth cruise alone. I am usually very comfortable being on my own and on this cruise, I met a lot of very nice people so I was never lonely. The ship was easy to maneuver and was ... Read More
I traveled solo on this cruise, which for me was my fifth cruise alone. I am usually very comfortable being on my own and on this cruise, I met a lot of very nice people so I was never lonely. The ship was easy to maneuver and was beautifully decorated. I enjoyed all of the attention to details that the staff performed and always remembered my name and my preferences. Being in Aqua class, the food was always delicious - the hot food was served hot and the cold food was served cold. All ingredients were fresh and appealing. I don't usually attend the shows on any ship, but made it a point to hit the comedy shows and enjoyed those. Luigi, the cruise director was very animated and seemed to love his job of getting the guests involved in the activities offered by the ship. I loved, as always, using the Thalassotherapy pool as well as the Turkish Bath and the Aromatherapy steam room, plus the steam room in the women's area. I enjoyed my cabin's drinks and appetizers. I can't say that I was overwhelmed by Costa Maya but did like my visit to Playa Mia in Cozumel. Read Less
4 Helpful Votes
Sail Date: November 2018
We decided to take this cruise about 6 weeks prior to its sailing. We are a retired couple, living in Florida and it seemed like a good “break in routine” for this time of year. It was a 4 night cruise with stops in Key West and ... Read More
We decided to take this cruise about 6 weeks prior to its sailing. We are a retired couple, living in Florida and it seemed like a good “break in routine” for this time of year. It was a 4 night cruise with stops in Key West and Nassau. This was our 53rd overall cruise and 12th with Celebrity – we have Elite status with Celebrity and started cruising with them in the mid 1980's on the Meridian. The Infinity is a Millennium class ship and the smallest Celebrity sails these days. We have sailed on her before as well as the Millennium and the Constellation. They are all very similar in layout and amenities. We drive to Port Everglades – about a 70 minute drive for us – we park at Park N Fly as it is very convenient to the port and they provide transportation to and from the terminal. Embarkation had already started when we arrived and was very easy and quick. I had checked in on line and that speeds up the process as well. We were on the ship about 12:30pm – cabins were not to be ready for about an hour so we went to Sushi on 5 and had lunch. The menu there is an ala carte menu and was delicious. By the time we were finished the announcement that cabins were ready had been done. Our cabin was an outside cabin on Deck 3 – 3099 – we were close the the Guest relations desk and the main lobby and the mid-ship elevators. This makes getting around the ship easier for us. It was a great location, quiet and the cabin was spacious enough for us with plenty of storage for a 4 night cruise. The bed was very comfortable and our cabin steward went out of his was to be sure we had the pillows we needed. Our luggage had not been delivered so we unpacked our carry on and went up on Deck 4 and outside for awhile. The Muster Drill was being held at 3:15pm – so we went to our muster station which was in Michaels Club – with Celebrity you don't have to bring your life-jackets and you don't have to line up on deck. The drill was concluded and by then our luggage had been delivered so we went down to unpack. The bathroom, while small, had a big shower and was quite adequate. We ended up at the Rendezvous Lounge for the sail away which took place around 5pm – there were 2 other ships in port and they left first. We had chosen Celebrity Select Dining which means one can eat at anytime from 5:45pm to 9:30pm in the Trellis dining room. I had made a reservation when we came on board for 8pm. We were seated right away at a table for two. Each morning I called for a reservation. We always ate between 8 and 8:30pm – the food was excellent as was the service. Since we are Elite with Celebrity, there is a morning continental breakfast served for us in the Tuscan Grill – very conveniently located for us on Deck 3. The menu contains pastry, smoked meats and salmon and cheeses as well as fruit and a variety of coffees, teas, fruit juices and Bloody Marys, Bellinis, Screwdrivers. We had breakfast thee most mornings and one morning we ate in the main dining room and then went to the Tuscan Grill for coffee and pastry. A very nice perk in our opinion. Another perk is a cocktail hour from 5-7pm either in the Constellation Lounge atop the ship or at any bar on board – one can have 3 drinks from a very nice Bar menu of both alcoholic and non-alcoholic drinks. On port days the dining room did not serve lunch so we ate at either the buffet, grill or spa cafe. We prefer not to go to the buffet during peak hours as my husband has some balance and walking issues and it is hard for him to navigate it. The food from all of these venues was very good with a lot of choice. On the one sea day we went to the main dining room for lunch but didn't find anything we particularly wanted to eat so went to the grill. It was nice having two port days and one sea day as on the port days most passengers were off the ship and one could easily find an outdoor place to sit – even on the sea day though we did not have a really hard time finding a place to sit and read and watch people outside. The weather was good – if a bit cloudy one day – and we spent a lot of time outside. Our favorite place was in the Spa pool area which is domed and has a wonderful pool and a Spa Cafe. The main pool area was great for us on port days but was “jumpin” on the sea day and we avoided it that day - I cannot speak to the entertainment on the ship as we had good intentions, but never made it – we don't gamble so the casino holds no interest for us. The officers and crew were very nice and visible during the cruise. There were a number of “meet and greet” times with the Captain and his officers. We also enjoyed the area around the Cafe al Bacio – great coffee and tea drinks, gelato, and the pastry is gratis – There are a number of alternative restaurants – Sushi on Five, Quisine and Le Petit Chef, and the Tuscan Grill – all of these have a cover charge or an ala carte charge. We don't go simply because, for us, there is too much food at one time. The menus did look inviting though and we heard good things about the food. There is also a special restaurant for Suite class guests called Luminae, and one for Aqua class guests called Blu. And, of course there is a grill on the pool deck, an ice cream bar in the buffet as well as pizza and pasta bars along with the usual buffet food. All in all, it was a great cruise for us – it seems that 4 or 5 night cruises are the best number of days now for us. Debarkation was very good – another Elite perk is a special waiting place (Tuscan Grill) to get off the ship with an abbreviated continental breakfast served. We were scheduled for 8:25 and actually got off at 8:15. It was quick and easy. Celebrity does very few announcements during a cruise and even on debarkation day. The Captain's Club hostess kept us informed of which numbers were getting off when – there was no immigration form to fill out for those of us who bought nothing. We were home by 10:30am and ready to pick up our dog who was VERY glad to see us - If you have any questions about this cruise, I have kept the Celebrity Today info. You can contact me at melkaz1758@gmail.com Read Less
2 Helpful Votes
Sail Date: November 2018
We enjoyed our short 4 days cruise to Key West & Nassau. This was our Second cruise with Celebrity. Our first was on the Equinox. We find Celebrity ships are classy looking and well appointed. The buffet area is wide and un-congested, ... Read More
We enjoyed our short 4 days cruise to Key West & Nassau. This was our Second cruise with Celebrity. Our first was on the Equinox. We find Celebrity ships are classy looking and well appointed. The buffet area is wide and un-congested, with items icely spread out buffet. Customer service in Infinity was top notch as well, whether in the dining room, pools area or on board shops. We had a smooth experience with embarkation and debarkation. We had a nice balcony room on this ship, without any of the Aqua or other class upgrades. Our room steward Ashraf was great with his information and anticipating our needs. Our room was always maintained in immaculate condition! We never had an issue getting chairs around the pool..unless you showed up mid-afternoon. Celebrity offers buckets of beer specials as well..6 Beers for $25/= with Gratuities. Onboard entertainment was good - We had Comedian Steve Bruner one night..very funny guy! As this was our Second cruise with Celebrity, we received an invite to the Captains Club event in the Constellation lounge with basically an open bar and some appy's. The Captain and his crew was there and recognized loyal Celebrity guests - One couple were on their 160th Cruise!!! Overall, a very enjoyable cruise on Celebrity. We are looking forward to our next cruise with them. Read Less
Sail Date: November 2018
We were a group of 8 including three of the group cruising for the first time. Weather was great but a little cool in Key West.. Food was delicious, service was fantastic and drinks were great. We dined one specialty restaurant - Qsine. ... Read More
We were a group of 8 including three of the group cruising for the first time. Weather was great but a little cool in Key West.. Food was delicious, service was fantastic and drinks were great. We dined one specialty restaurant - Qsine. Food was excellent.and the show that they have was a hoot We didn't see any shows so I can't comment on them. We especially enjoyed the Martini Bar. The drinks were great and the bar staff were very entertaining. I really loved having the premium beverage package as I love coffee and really enjoyed the coffee bar! The pastries and cakes were very good there as well. We met a lot of friendly people and really enjoyed ouselves. This was my 3rd Celebrity cruise and can't wait to book another. All three first time cruisers said they are definitely cruising again! We are thinking of making this an annual trip. Read Less
3 Helpful Votes
Sail Date: November 2018
For the past 8 years or so, Celebrity has been our go-to cruise line. While we have tried other lines, we always come back to Celebrity. Now we have a child and feel like our time with Celebrity may be over for a while. But since he is ... Read More
For the past 8 years or so, Celebrity has been our go-to cruise line. While we have tried other lines, we always come back to Celebrity. Now we have a child and feel like our time with Celebrity may be over for a while. But since he is only 2 and can't participate in the children's programming yet, we decided to do one (possibly) final Celebrity cruise. I selected the Infinity due to the 5 day length and the room. The five days worked great for a first time cruise with our child. I wasn't sure how he would react to time on the ship. The second factor was the room. We booked room 7199 Family Verandah. This is a corner aft cabin with an extra large verandah. We loved the room. Pros: Staff - The staff throughout the ship were great. Most greeted us with smiles and many by name every time we saw them. Our son was greeted by name by many on the cruise. He really enjoyed the interaction with the crew. Food - We ate in the main dining room for breakfast, lunch, and dinner. For dinner we had Select dining. The food in the main dining room was good. Not over the top, but certainly better than we have experienced on other lines and consistent with our past experiences on Celebrity. They offered lobster on the formal night. The steak offered was a thin cut strip steak. Not my favorite. So if you want good steak, you should try Tuscan Grille. Breakfast service was good. The food was similar to what is offered in the buffet. But it was nice to have table service rather than fighting the lines at the buffet. Lunch was also acceptable. The service always seemed a bit chaotic at lunch, but certainly better than the buffet. Disembarkation - Although we had a car seat, three pieces of luggage, two back packs and a two year old in tow, we did walk off. And due to doing immigration the day before in Key West, walk off was literally walk off. No wait at all. Just a flash of our passports and the room keys and we were done. Other passengers - The clientele on this cruise skewed to the older. We have cruised HAL several times and found the fellow passengers on this cruise in the same age range. While my wife and I are both 50, we certainly felt like the young ones. And having our two year old with us, we were concerned about how the older crowd may react. Other than an occasional snarky look, the interactions were great. Most of the older people seemed to enjoy having a well-behaved small child on-board. There were only 25 children on the cruise. And our son is too young to participate in the kids programming, so he hung out with mom and dad the entire cruise. Which meant he joined us for evening music before dinner in the Cellar Masters and the occasional pre-dinner martini at the Ice Bar. Cons: The negatives are few. The ship is showing some age. The sofas in our room seemed a bit worn. The shower was not as clean as I have experienced in the past on Celebrity. While this may be our last Celebrity cruise for a while, it's not due to the cruise line. It's just not tailored for children. But that's intentional and we understand. We will shift to Royal Caribbean and reserve Celebrity for the occasional child-free cruises we may do over the years. Read Less
Sail Date: November 2018
We hopped on this cruise Last minute as we found a fantastic fare. Since it was off season there were few children. We, husband and myself, cruise fairly often and this is our third cruise with Celebrity. Getting on the ship ... Read More
We hopped on this cruise Last minute as we found a fantastic fare. Since it was off season there were few children. We, husband and myself, cruise fairly often and this is our third cruise with Celebrity. Getting on the ship couldn't have been easier. Had a nice lunch at the buffet, which easily handled the usual first day chaos. Muster drill could have been more thorough. It seems most liners have been deficient in this regard. Service: Excellent, never saw a grumpy staff member the 5 days there. Our room attendant Esther was friendly and kept our room in great shape. Our waiters Mark and Jaya(sp?) were always efficient and seemed happy to be there. We tipped them all extra. Even though we had anytime dining, the hosts always seated us in a 2 top in their section. Every encounter we had was friendly. We had a malfunction with the room safe due to my own fault and it was quickly fixed. Food: Very good! We didn't do specialty dining. There was quite a bit of upselling but it was never pushy. Lots of options in the buffet. They had the typical fare to the exotic. Lines were never long, lots of seating indoor and out. Plates were bussed frequently. Dining room food was good as well. They offered lobster and duck on dress up night. The tables were a little close together but it was never jammed packed and noisy. They even had music piped in during dinner. Gym: Good and usually busy in the morning. I took several free half hour workout classes. My instructor was Ivan the adorable and adorable he was. Cabin: Inside rm was adequate, lots of storage, had small pull out couch, bed was comfortable, tv had CNBC, FOX, CNN. Celebrity always provides 2 robes per cabin which i really like. Make up mirror by desk was too dim. We never heard our neighbors except once. Entertainment: Theater productions were average. Usual mix of musicals, comedians. Good but not memorable. Silent disco was really fun. We took several dance classes from the show's dancers. Debarkation was very orderly. We used Global entry at customs and bypassed the long lines. In summary, a very relaxing 5 days in a lovely ship that was easy to get around. Service was A plus. Read Less
1 Helpful Vote
Sail Date: November 2018
I really enjoyed myself on this boat. Embarkation was a breeze. Didn't wait at all. Lunch was very good at the buffet. Since we cruised last time on RCL it was sooooo nice coming back to Celebrity. I was on a Keto diet and they had a ... Read More
I really enjoyed myself on this boat. Embarkation was a breeze. Didn't wait at all. Lunch was very good at the buffet. Since we cruised last time on RCL it was sooooo nice coming back to Celebrity. I was on a Keto diet and they had a ton of choices. Their sugar free items were outstanding. We upgraded to Aqua Class and so glad we did. Food was great in Blu and our server was wonderful. My 23 year son thought he would be eating super healthy at Blu after I forwarded him the info about the restaurant. He actually said...'what am I going to eat? A quinoa ball on a piece of kale?" He was pleasantly surprised when they had steak and potatoes on the menu. The desserts were incredible. The chocolate cake was life changing. (Cheat day) The cabin was nice. No complaints. Yes, the bathroom shows it's age but definitely didn't ruin our vacation. We went to Key West and did the kayak excursion through the ship. It was very interesting. Our group loved it. We did the catamaran snorkel booked through the ship. It was o.k. The seas were a bit choppy so it was difficult for my daughter in law who had never snorkeled. The equipment was sub par. The music was way too loud also. Don't think I would do this excursion again. I have booked with a private boat before in the Bahamas and had better experience. We had onboard credit so we chose to book through the boat. Overall everyone we traveled with said they would do it again. Thanks Celebrity for a wonderful vacation. Read Less
1 Helpful Vote
Sail Date: November 2018
I chose this cruise for the ships visit to Key West. Everything was perfect I travelled with my sister in concierge class. Cabin was outstanding and cabin attendant truly happy to help. Food was so delicious don’t think ... Read More
I chose this cruise for the ships visit to Key West. Everything was perfect I travelled with my sister in concierge class. Cabin was outstanding and cabin attendant truly happy to help. Food was so delicious don’t think anyone would be disappointed. So many choices although we did not chose any of the paid restaurants on offer. I think the entertainment could have been improved slightly. We enjoyed the comedian. Very refreshing not to be pestered for constant up selling this is becoming annoying on other cruises. Favourite place has to be the thassolotherepy pool. This area on the ship is perfect for an early morning dip and female only sauna. After take a light breakfast at the spa cafe situated alongside. We did try the gym another good facility. Relax at the outdoor theatre and watch a movie whilst having a drink. The spa treatments are a little on the expensive side. Hope to try another itinerary on a celebrity ship soon Read Less
3 Helpful Votes
Sail Date: November 2018
Selected for short cruise, great price, and repeat customer. Ship was in great shape, I've been on 35 cruises and this one was great. Upgraded to the premium drink package which was great for any bar or restaurant around the ... Read More
Selected for short cruise, great price, and repeat customer. Ship was in great shape, I've been on 35 cruises and this one was great. Upgraded to the premium drink package which was great for any bar or restaurant around the ship, especially the Martini bar. Cabin attendant and butler were great, stocking the frig with the beer we drank, water, etc, unpacking and hanging clothes, etc. Top notch service. Michaels Club was laid back and ok, I prefer the Neptune Suite Lounge on Holland America, more food variety, but this had a fully stocked bar, coffee drinks and concierge, so maybe about even. Entertainment better that normal. Piano player/singer, female guitarist/singer, singing duo, deck band and orchestra were all excellent. Went to every show, a first for me in a long time. Good song/dance productions, comedian and adult late night comedy and singer impressionist were all very very good. No disappointment in entertainment around the ship from early afternoon to late at night. Meals in Luminae were outstanding. I've been in Aqua class several times, the selection was excellent and expertly prepared. Due to the small private dining, our waiter, asst waiter, sommolier, maitre'd were simply amazing, best service I've ever had on any ship. Ports, Key West and Nassau- bleh, but it was a short cruise. Got off an hour in each port, why leave the ship which was excellent. Stopped in the buffet several times for tapas and the rear Ocean view bar in the afternoon. Good fresh selections. Took a noobie on the cruise for a room-mate, now expectations for future cruises are set VERY HIGH. After first class service on Celebrity, it would be hard to do anything else. I've sailed on inside, outside, balcony, aqua class, suites, etc on Celebrity, Holland America, Carnival, Princess, Royal Caribbean so my opinion is based on various experiences. Read Less
1 Helpful Vote
Sail Date: October 2018
Great price and never been on celebrity Staff was great.Food was great.. Port of call where nice.Gettimg on and off the ship was fast and easy.Not a lot of people.. Was hollween More people dressed up didn't think many people would ... Read More
Great price and never been on celebrity Staff was great.Food was great.. Port of call where nice.Gettimg on and off the ship was fast and easy.Not a lot of people.. Was hollween More people dressed up didn't think many people would but they did They decorations for hollween we're nice.Did lot's of punkine s in cafeteria.Lots of great desert s. Every day.Did meet a lot of people and new friends..was a great time all around.love to go back again.,.....,.......,......................,.shows where good..Ship was a good size could find your way around with no problem.like that their was no line any where If needed anything staff got it with out any problem..so much food to eat tryed so many things sometimes sum new things.like I said people on the cruise where nice did meet and talked to many people from the USA and other countries.waa a great time by all.would be great if everyone got along in the world like we do on a cruise would be a better world Read Less
1 Helpful Vote
Sail Date: October 2018
We choose this cruise because we wanted a short getaway. We are Elite with Celebrity and their service has always been number one. The Infinity is an older ship and is well maintained. It does not have a very high activity level but you ... Read More
We choose this cruise because we wanted a short getaway. We are Elite with Celebrity and their service has always been number one. The Infinity is an older ship and is well maintained. It does not have a very high activity level but you are able to relax and pamper yourself as well as finding activities if you desire. We had a veranda cabin that was sufficient for the two of us. It was well maintained and had all the needed amenities. Food in the buffet and the dining room was first class without it being overboard. Service was A1... We never had to ask more then once if at all. For a short getaway I would rate the entertainment 10 out of 10. We like Port Everglades as a departure port and Key West is a good port of call, Nassau is a port that could be left off my itinerary. Been there many times and has not changed for the better in many years.... Read Less
4 Helpful Votes
Sail Date: October 2018
As for many cruisers, going through the Panama Canal was a bucket list cruise - it was great. We choose Celebrity because we love all the ships and the level of service. The Infinity is almost 20 years old but Celebrity has done a great ... Read More
As for many cruisers, going through the Panama Canal was a bucket list cruise - it was great. We choose Celebrity because we love all the ships and the level of service. The Infinity is almost 20 years old but Celebrity has done a great job keeping it current. The MDR service with Edgar as our waiter and Mercy as Sommelier were excellent - the food was perfect for all of us. The stateroom service was great with Richard having our room ready by the time we returned from breakfast. We enjoyed several days by the pool and service at the pool was also good. As usual the service and food offered in Tuscan were fabulous. We saw all the ship Directors frequently out and about which was good especially as we had late afternoon coffee in Cafe Al Bacio. In our opinion the entertainment on Celebrity has improved quite a bit from previous years - some great cruise musicians including the house band. There wasn't anything on this cruise that we didn't love. Read Less
Sail Date: October 2018
We chose this cruise because of the Panama Canal transit and pretty much for no other reason or ports, as well as prior, good experiences with Celebrity. Overall, the experience and ship were very good. The Infinity is a nice size ... Read More
We chose this cruise because of the Panama Canal transit and pretty much for no other reason or ports, as well as prior, good experiences with Celebrity. Overall, the experience and ship were very good. The Infinity is a nice size without feeling overwhelmed or overcrowded. We were a little concerned as the ship is getting older and is scheduled to be redone in 2020, but it was well-maintained and there were no overt signs of age or lack of maintenance (our balcony door was a little hard to slide and the sink was looking a little old, but no big deal). The canal transit day was absolutely amazing; they had a destination expert, Bill Fall, giving presentations the days leading up to the canal and he narrated throughout the canal day from the bridge. He was very informative, well-paced and knew when to speak and when to be quiet! Costa Rica stop was good and especially liked Cartagena, Columbia - felt very safe and the old town was beautiful, mostly restored and well kept up with friendly people. Antigua, Guatemala was beautiful but a lot of poverty between the port and the old city. Had been to Puerto Vallarta before but it was good as was the beach in Cabo. Service on the ship was mostly excellent across the board. The only downgrade is that they kept trying to shift us around to a different area in the dining room with different waiters, even though we were dining at the same time pretty much every night. Once we got to a good area with a good service team, it was much better. In the past on Celebrity, we got to a good table with great staff and they left us there throughout the cruise. Food was generally very good in the main dining room as well as the cafe (a lot of variety every day and loved the pizza as well as healthy selections). Read Less
Sail Date: October 2018
This was a birthday celebration cruise and a trip through the Panama Canal, one that we have never taken. We arrived in San Diego on October 9th from Phoenix Arizona and went from the airport right to the terminal. San Diego's ... Read More
This was a birthday celebration cruise and a trip through the Panama Canal, one that we have never taken. We arrived in San Diego on October 9th from Phoenix Arizona and went from the airport right to the terminal. San Diego's cruise terminal is rather dated and could use some modernization. We were in a Suite and are Elite members so we went through the check in line quickly. We then, however had to sit and wait as we did not begin boarding until after 11:00. We were escorted to Michael's Club, met Shiela, the hostess, and went to Luminae for lunch. Our rooms were ready at about 1:00 and we were in a handicapped accessible Sky Suite, as that was the only Suite available when we booked the cruise. The rooms themselves are dated, and it is getting about time for an update to the ship, but it was not in bad enough shape to make the enjoyment of the cruise dissipate. The Captain and crew did everything possible to make my birthday celebration special and I am very appreciative. The food in Luminae was, as usual, top notch, and the waiter and Asst waiter were wonderful. They knew what our likes and dislikes were from the second day on. We were always advised which entrees we would enjoy and which to avoid. In Luminae you are always given a choice of ordering off their menu or off the MDR menu each night. There was always too many delicious dishes to chose from. We had a great time playing trivia and the activities crew were all very friendly and excellent. We met many new good friends while participating in the events Service from the butlers, to the room stewards, to the wait staff to the bar servers was ALL top notch. The guests on this cruise were all much older and there were only 4 children aboard. The ports of call were not all great, but the main purpose of the cruise was the transit of the Panama Canal and that was great. All guests were invited up on the helipad to watch all or as much of the transit as they wished to see. It was another great cruise, and one that we would not mind doing again in the opposite direction. Read Less
Sail Date: September 2018
This is one of the most amazing cruises I have ever been on. Everything could not have been better From embarkation to disembarkment Arrived st port 11:00 was on the ship eating lunch at 11:30. The cabin was a little small compared to ... Read More
This is one of the most amazing cruises I have ever been on. Everything could not have been better From embarkation to disembarkment Arrived st port 11:00 was on the ship eating lunch at 11:30. The cabin was a little small compared to other cruises, but that is the only negative. The staff, the food, the entertainment all weregreat. There are times when it was hard to find a seat in the buffet area. The only real negative, which is a problem on all ships was the seat hogs at the pools. It might help if there was a towel person to remove towels from chair that haven’t been used for awhile. We watch many couples hold several chairs 2 in the sun, 2 in the shade. One other problem was the smoking areas were set up in very odd areas. If you weren’t a smoker you got to smell second hand smoke while sitting along the pool. It seemed as if these areas should have been away from the general area. Read Less
6 Helpful Votes
Sail Date: September 2018
We read the reviews about Celebrity Infinity being an older ship and expected to see some signs of aging and stress. To our surprise the ship was immaculate and looked modern and new! I learned the ship had been renovated a few years ago ... Read More
We read the reviews about Celebrity Infinity being an older ship and expected to see some signs of aging and stress. To our surprise the ship was immaculate and looked modern and new! I learned the ship had been renovated a few years ago and the first indication of weathering we noticed was apparent on the interior of the tenders. If you looked hard you could find an occasional blemish on a counter top or on the bottom of the hot tubs but overall you had to give credit for this crew to keep a ship this old sparkling. The food, the service, and the style of the main dining room exceeded our expectations. We originally planned to eat at a few of the specialty restaurants during the cruise but had such a good experience at the Trellis that we went there all 14 nights. My only regret is not taking one night to experience the 3D show at the Qsine as so many passengers were telling us it was great fun. My last comment has to be on the entertainment. The ship's dancers, orchestra, and band were top notch and the guest entertainers ranged from good to great. Overall, the entertainment and the Cruise Director were as good as any ship we've sailed. Read Less
2 Helpful Votes
Sail Date: August 2018
Excellent Ship and Staff all who were so helpful and friendly. Our waiter in the evenings David and assistant waiter Fauzi went over and beyond their duties to make our stay that more enjoyable. Our cabin attendant Hafiluddin was also ... Read More
Excellent Ship and Staff all who were so helpful and friendly. Our waiter in the evenings David and assistant waiter Fauzi went over and beyond their duties to make our stay that more enjoyable. Our cabin attendant Hafiluddin was also friendly. Lots of short excursions offered, which I suggest you book early as we missed out on the first lot of whale watching tours, but did manage to book one at the next stop. We were also very lucky to have been offered a galley tour which we found very interesting. All the restaurant that we eat out the food for excellent and so much to choose from. If you went away hungry you only had yourself to blame. The theatre shows were great but we only managed to get to three. We chose this cruise for its distinction to Alaska and also it was not the biggest cruise ship. I preferred the one a little smaller the most which were bigger. We were not disappointed and would sell with Celebrity again. Read Less
3 Helpful Votes
Sail Date: August 2018
We have never been on a cruise before, and it wasn't necessarily our desired vacation, but we wanted to see Alaska, and we live close enough to Vancouver to avoid the costs of flights. We are now converts after such an amazing ... Read More
We have never been on a cruise before, and it wasn't necessarily our desired vacation, but we wanted to see Alaska, and we live close enough to Vancouver to avoid the costs of flights. We are now converts after such an amazing experience with Celebrity. I had been reading reviews of this ship, and reading comments such as 'the ship is dated'. Let me tell you, if anyone can say one negative about this ship, the customer service, the food, the facilities, or anything, then they are just miserable bags who likely are not happy in anything in life. Granted I have never been on another cruise before, but this is 5 Star across the board. The dining options are plentiful and exceptional. Just eating at the buffet is satisfying enough, variety from around the world, so much choice, and daily chef specials. The entertainment is non stop, several options every hour of he day. This strikes me as a serious party ship which met our satisfaction. The ship was probably 40% families with children, so not the stereotype of all seniors that everyone told me to expect. There was a teens club (one negative, we didn't see our son half the trip because he loved the teens club so much and met so many friends), fabulous kids club. So, for those with families, this cruise in the summer should be appealing. Shawna the cruise director, is top notch, she has a bright future. What a talented young woman, witty, confident, personable, amazing qualities that will propel her to big things ahead. The dress was casual, during the day it seemed anything goes, and the evening you saw everything from a golf shirt to suit and tie. So for those worried about rolling in ball gowns and tuxes, don't sweat that. Mind you people who dressed up looked so fantastic. I tried to understand how much motion you feel on the ship, and rarely read a review that mentioned this, and most people I spoke to said you would never even know you are on water. Trust me, they are liars. I have been off the ship for 30 hours now and still feel like I am on it. One night I was awoken to major movement that the captain acknowledged in the morning announcement, which he said are rare 11 foot swells. However there are times that I felt like I couldn't walk straight. My 13 year old was also struggling with it, but it settles down for the majority of the time. But there is no doubt you feel it at times. Perhaps others didn't feel it? I didn't pack correctly for summer in Alaska, again an area I felt like I didn't get useful information prior. I would suggest you need 4 seasons worth of clothes. Definitely cold, wet and windy at Hubbard Glacier, to swimsuits and sunscreen and pool days on 2 days. I am from cold, wet Canada so for those coming from warm climates, something to be mindful of. Hoodies for the day, warmer jacket, and t-shirts are also needed for the poo, deck, the gym. Rooms are a little cramped for a family of 4. But it is a cruise ship and that was to be expected, so we spent very little time in the room. So much food variety, everyone should be happy, exceptional entertainment, and fun throughout the day. Customer service is exceptional, you can get a drink pretty much any ware. Apple Store on board that did training such as 'how to get the most out of your IPhone camera. Except they charge for all of their training. A trillion dollar company knows how to create enemies. So needless to say I didn't attend their offerings. The gym is as good as you can expect, the treadmills are the best quality I have used. Classes through the day. They could perhaps have a basketball available for the basketball court. Just sayin. The smoking sections could have had better forethought, next to the family pool and beside the running track. Hello, who thought of that?? They have a casino, gym, outdoor movie theatre, cafe x2, beatiful theatre for entertainment, several dining restaurants (mostly for additional cost), shops, duty free, many bars mostly with different themes, adult pool with spa, family pools, kids and teen clubs, library, so many outdoor options. Shore excursions were mostly outrageous in cost, no exaggeration. It appears that very few did them because of the cost. Perhaps promoting more affordable options would be a consideration. Alaska is beautiful, Milos was amazing source of expertise on the area and a comedian to boot. Do your research on the ports of call to check out this beautiful part of the world. Our family night recommends this cruise on the Celebrity Infinity. Read Less
Sail Date: August 2018
We went on the Celebrity Infinity for a round trip Alaska cruise departing from Vancouver, BC on August 5th, 2018. We went on the trip with me, my wife, our 16 month old son, and extended family. It was a family reunion trip, which seems ... Read More
We went on the Celebrity Infinity for a round trip Alaska cruise departing from Vancouver, BC on August 5th, 2018. We went on the trip with me, my wife, our 16 month old son, and extended family. It was a family reunion trip, which seems to work well on cruises since there's something to do for everyone and it's easy to find space to get together as a family. First off I need to say that the crew went above and beyond to make it a memorable and enjoyable trip. As many of you already know from other cruises, the crew work so hard to make us happy and that’s what really makes the difference. Our stateroom attendant (Aldrin) was always so pleasant and cheerful and helped make out room more comfortable for my wife and me and our one year old son. He learned my son's name right away and always greeted him with a smile whenever we passed him in the halls. You can read more about our room experience in the room section below. For dinner we had a large group and got one of the larger tables (table 153) and our server Irfan hustled like crazy to honor all of the requests of my large extended family. We had 3 young kids and he honored our request to bring out the food ASAP so that the kids wouldn't get fussy while waiting for their food. He quickly learned our preferences and he always had the high chairs ready, extra bread sticks for the kids, etc. The Trellis Restaurant main dining room was able to accommodate our special food requests (allergies for the kids) and even specially prepared single ingredient puréed for my 16th month old son. Mealtimes are always a struggle with my son but Irfan helped make our meals enjoyable! He deserves extra recognition for how hard he had to work to accommodate us all. I had some issues with my prepaid internet package and I also wanted to commend Olivia at the guest relations desks. I was having some issues with my prepaid internet package and she helped me get it all sorted out. Not only that, she followed up with me a few times to make sure everything was working and really took the time to make sure I was having an enjoyable cruise experience. She is definitely a valuable asset to the guest relations team and went above and beyond what I would have expected. In terms of the internet package, I prepaid for 2 devices and it seemed to be the same price on the ship as my prepaid price (maybe I saw the price wrong but it didn't seem to be a discount for pre-paying). Also they discount the price of the unlimited internet packages starting on Wednesday (day 4 of the cruise). Next time, I would probably just buy internet half way through the trip. The first day is when you get on in Vancouver so you can use your cell phone fine. Day 2 is at sea so no internet. Day 3 is Sitka most of the day and there's a few places to get free Wifi in Sitka. There is a crab tent with free Wifi right when you dock. You can also get free Wifi at the public library and also the bus terminal. We did have some choppy waters, especially on the two sea days at the start and end of the cruise and on the Hubbard Glacier day. My wife got terribly sea sick on those sea days and we were able to get some sea sickness medication from guest relations. From what I’ve read online, Alaska may have more choppy waters than other cruise locations. My wife had no sea sickness on our Caribbean cruise a few years ago and I also don’t remember as much rocking of the boat for the Western Mediterranean. So this may be something to consider if you get sea sick easily. There’s not much activities or planned events for kids under 3 but we were still able to enjoy the cruise. My son especially enjoyed the live music at various times throughout the ship. We didn’t try out the in cabin babysitting but they do offer it for a fee. The toddler time drop in play sessions were quite limited in time slots and honestly didn’t have much. It was only a small play area and not that many toys (a number of which did not work because they were out of batteries). The under 3 year old offerings could definitely be improved. (But you sort of know going into it that they don’t do much for young kids...) For embarkation we got to the cruise terminal around 1pm and it went smoothly for us. You can pull your car in underneath the cruise terminal and porters take your luggage directly from the car onto the ship. Make sure you have your luggage tags ready to go. We brought bottled water for my son's formula and put some luggage tags on it. They took it directly from the car and delivered it outside our room. Some other family members checked in around 11am and they had to wait almost an hour for the check-in line whereas the wait was maybe 10 minutes by the time we got there. You do clear US customs before boarding the ship. For disembarkation we opted to carry the luggage off the ship ourselves so that we could make it off the ship as early as possible to get home for my son's first nap. Read Less
2 Helpful Votes
Sail Date: August 2018
For our 5th trip to Alaska (and 30th cruise overall) we chose Celebrity Infinity with a Vancouver R/T. Boarding at Canada Place (with one other ship in port) could not have been smoother. These people know what they are doing! The ship ... Read More
For our 5th trip to Alaska (and 30th cruise overall) we chose Celebrity Infinity with a Vancouver R/T. Boarding at Canada Place (with one other ship in port) could not have been smoother. These people know what they are doing! The ship looks amazing. Clean and spiffy, new (or VERY) clean carpeting throughout, soft comfortable bedding, and a marvelous staff. We were very impressed with the friendliness and helpfulness of this crew. From our lost/delayed luggage that our cabin steward found, to the unbelievably gracious staff in BLU, to the vibrant evening shows, and the fun-loving cruise staff - a wonderful trip in every way. This was our first time in Aqua Class, but it won't be our last. (Already booked our next trip!) The cabins are premium balcony cabins with a wonderful shower system, and attentive service. Dining in BLU for breakfast and dinner was a delicious experience. Fresh food served without fussy sauces and unparalleled service. The wine steward, Fernando, was a hoot!! A special shout out to Eduardo, Crispin, and Jenny too. The onboard naturalist was fascinating. He had some really wonderful experiences to share and was knowledgeable about so many topics. His commentary during our Hubbard Glacier visit was spot-on. Entertainment throughout the ship was impressive. The evening shows were very good, the comedians were hilarious, and the musical guests were terrific ~ piano player, guitar player, and an electric violin duo ~ all really lovely. We did not favor the spa experience this time however. We have used the Parisian Garden many times previously and found the spa staff onboard Celebrity to be quite unimpressive. There were several mix-ups at check-in with locker keys, sandals, and robes; the area was not monitored for heat/warmth/aroma; and the employees were just not that friendly or attentive. We ported in Sitka (lovely little city, nice city shuttle, friendly too!!); Juneau (FABULOUS shore excursion to Tracy Arm Fjord); and Skagway (walked ourselves out to the Totem Park). All in all - a very nice itinerary with three gorgeous sea days - saw a few humpbacks and one orca along the way. Disembarkation was as easy as you can possibly imagine and we were out walking around in downtown Vancouver by 9am. I wouldn't hesitate to recommend this ship, this sailing, and this itinerary. Cheers!! Read Less
3 Helpful Votes
Sail Date: August 2018
Perhaps the significant thing is that there is something for everyone young or old. No-one needs to suffer boredom. There were outside activities on the top with food available for those who did not want to stir and there were games on the ... Read More
Perhaps the significant thing is that there is something for everyone young or old. No-one needs to suffer boredom. There were outside activities on the top with food available for those who did not want to stir and there were games on the side decks. Seating or lounging was available everywhere and although the ship was extremely busy we were never stuck for room. We used the Trellis Dining Room for our evening meals much to the delight of the children who are not used to waiter service. My wife and I being the grandparents and a little elderly did not make use of the gym facilities but the children and their mother did along with the spa and swimming pool. One of the young girls used the running track as well she felt she had been putting on excessive weight with all the sumptuous food. As we are all nature lovers the highlight for us however was actually ashore in Juneau where we came across a family of black bears fishing for sockeye salmon in a creek. Marvellous! Read Less
Sail Date: July 2018
This was my first ever cruise and everything good I heard about cruising was surpassed and everything bad I heard about cruising was never going to happen on the celebrity infinity. We chose aqua class, prepaid drinks and gratuities. But ... Read More
This was my first ever cruise and everything good I heard about cruising was surpassed and everything bad I heard about cruising was never going to happen on the celebrity infinity. We chose aqua class, prepaid drinks and gratuities. But the staff were so good so friendly and so knowledgable we chose to tip generously where we thought it appropriate which to be fair was most of the time. Boarding was quick easy hassle free. Our state room and staff looking after it/us were fantastic. Adam was a real star. The restaurant Blu was everything it says in the marketing blurb and more. The quality of the food service ambiance and wine was five star plus. Our waiters and sommelier were attentive professional and welcoming. So much so we ate dinner there most evenings. Lunch (when we had it) in the ocean cafe was an experience, it’s worth walking around just looking at the variety quality and presentation of the food. But if you choose to eat it’s very good too. The most impressive thing for me was that the senior management team were visible active and approachable during every meal time. Lazy afternoons and late evenings in the many different bars was just superb and indulging in quality wine before or after the west end / broadway quality shows made the whole experience magical. My first cruise experience was better than I ever could have expected and celebrity have secured me as a loyal customer for future cruises, not because of a gimmicky loyalty program, but because they got it perfect from the moment we booked until the day we arrived home. Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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