1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Millennium Review
  5. Celebrity Millennium Cruise Reviews
1 Helpful Vote
Sail Date: March 2014
We arrived to board the Celebrity Millenium on the 16th of March in Hong Kong looking forward to a 15 day cruise to Singapore only to find out that boarding would be later than expected due to the extra cleaning time needed to sanitize ... Read More
We arrived to board the Celebrity Millenium on the 16th of March in Hong Kong looking forward to a 15 day cruise to Singapore only to find out that boarding would be later than expected due to the extra cleaning time needed to sanitize from the last cruise as it had had the Norwalk Virus go thru the ship. Since the docking was at the new pier it did not make it easy to go back into the city to do some extra touring. The old Ocean Terminal was much closer to sites and would of been easier to tour from. Dock staff was as confused as the people arriving. We were sent up to the wrong area with our luggage only to have to hall it back downstairs. The docking ports for Hue/Danang , Ho Chi Min City, and Bangkok were miles from where we were to tour. Each required a 2- 3 hours bus ride to the tour sites and again 2- 3 hours to return to the boat. Never did get to downtown Bangkok as the tour took 2 hours 45 minutes thru industrial areas to get to the ring road around Bangkok. Was listed as a 10 1/2 hour tour but 6 of that was spent on a bus. Elephant ride was one block long thru traffic on the street from one corner to another and back. Best part of day was the lunch. Dining room was disappointing. Most nites we waited a good hour to have our order taken. Some of those nites the dining room was over half empty. Food arrived luke warm most nites and was just okay. Table cloth was stained on a couple of our meal times and we were the early sitting. One of the chairs at the table was very stained on the seat for the duration of the cruise. On days at sea there didn't seem to be any bar service walking around. And when you did get their attention it took a long time to get the drink, Tried the Tai chi and did 3 sessions and never learnt one tai chi move. Instructor was more intent on breathing exercises and talking about herself When the instructor was asked about when we'd learn actual Tai chi moves she informed us we could buy her DVD. Did the Sauna room a few times but actual sauna room had lots of hair follicles on the floor. Most staff was very friendly and very accommodating. We did do room service one nite for dinner and it was better than going to the dining room. It came hot and very prompt. Faster service than in the dining room. Was very tired a couple of the nites after long tour days in a bus so just wanted to relax in room and watch tv. I think Shawshank Redemption was on every nite. Big theatre shows in the main theatre were very good. Lots of energy and great singing by the group there. Library was closed the whole two weeks we cruised due to the virus. Last tour in Singapore was an 8 hour tour with drop off at the airport included for $118.00 each. We spent 1 hour at the botanical gardens, 1 hour driving around the "Rodeo Drive " of Singapore and 1 hour in Chinatown , an hour on a Bumboat on the river and 2 1/2 hours dumped at the Marina Sands Hotel and Mall. Lunch was on our own. Coffee and a piece of cheesecake at the mall cost me $18.00. The temperature was 41 that day and when asked if the tour would be supplying bottled water. No we'd have to buy our own. $118.00 got us no lunch or water. Very Poor. This was my first Celebrity Cruise and I would not be hard pressed to be a repeat customer.   Read Less
1 Helpful Vote
Sail Date: March 2014
We took the LONG flight to get to Singapore, but the cruise was worth it.... We spent one night in Singapore at the Mandarin Marina - it was beautiful!!! They even sent up a cake to our room because I mentioned to the desk clerk that we ... Read More
We took the LONG flight to get to Singapore, but the cruise was worth it.... We spent one night in Singapore at the Mandarin Marina - it was beautiful!!! They even sent up a cake to our room because I mentioned to the desk clerk that we were checking in on my husband's birthday. We went for Aqua Class and it was definitely worth the money. We loved the Blu Restaurant, and it really enhanced the experience. The ship is older, but it was really clean and they spent the entire cruise washing down everything. I had 2 favorite places to hang out - either in the Cosmos lounge during the day or in the coffee bar (I am SO addicted to their drinks - the ginger pear iced tea was unbelieveable!!!). I thought the shows were great and the presentations we went to were quite informative.. We took ship excursions, and they were all pretty good (the ones in Thailand were particularly awesome - not sure if it was the tour, or just because Thailand was so great....). Also, the excursion desk was amazing to work with. I cancelled several tours and we changed a bunch, and they quickly refunded where appropriate - never a question.... Getting on the ship was tricky because they were running a bit late, but it went fairly well. Disembarkation was really smooth for us. We stayed at a Marriot in Hong Kong (by the airport) and it was okay. The flight home included an overnight at JFK (where it was REALLY cold) which was somewhat painful - but we finally got home and I'm ALMOST unpacked.... :) Read Less
1 Helpful Vote
Sail Date: March 2014
Concierge Class Veranda Cabin  Sailing date 3/16/2014 Hong Kong to Singapore Us: Seasoned cruisers, 13 cruises, Holland America, RCL, Norwegian, Oceania, Princess, and yes, Celebrity twice, late 1990’s and this cruise being reviewed ... Read More
Concierge Class Veranda Cabin  Sailing date 3/16/2014 Hong Kong to Singapore Us: Seasoned cruisers, 13 cruises, Holland America, RCL, Norwegian, Oceania, Princess, and yes, Celebrity twice, late 1990’s and this cruise being reviewed Cruise highlights: Sorbets and Ice Cream are the best of any cruise line Best dancers and singers of any my cruises Very good cruise director Cruise lowlights: Notified 24 hours before embarkation that Millennium is experiencing Norovirus and that boarding will be delayed for “deep cleaning”. Celebrity stayed on high alert for Noro throughout the 14 day cruise by allowing no self serve of any food and the staffing required was met by pressing all hands into serving lines. My first step onto the ship revealed more rust on the entry deck than I’ve seen in my entirety of the other thirteen cruises. And that was confirmed by rust on all parts of the ship including my cabin balcony and furniture and carpeting that needed replacement throughout the ship. No exterior glass surface on the ship was every cleaned—all outside windows in public areas and cabins were never washed for the entire cruise. Other seasoned cruisers will know that exterior glass is normally cleaned every day or at least every port day. NO vacuuming of any carpets, supposedly for Noro, so our cabin carpet was brushed with a dustpan—large chunks only. Dirtiest carpet I’ve ever seen, greasy, stained; think of your worst hotel room. I believe HEPA filters for vacuums were invented for this type of cleaning situation—not on Celebrity. Drapes were ripped and stained, furniture was chipped and broken, you get the idea. Celebrity entices with a choose 1 of three options, we choose the free “classic” beverage package. Good for all drinks but non-premium alcohol. Celebrity will not publish, nor can anyone tell you which drinks are included. So one night, you can get a Jack and Coke, and at a different bar the next night, that is not included. The limit for mixed drinks is $8.00. Unexplained until you attempt to order a drink, is that a drink that is $8.50 will result in the full charge of $8.50 on you bill, not the 50 cents difference in the price. Concierge class is a joke, wilted flowers, the same three apples, no priority embarkation or disembarkation—don’t waste your money. Summary: Celebrity is more concerned with avoiding a headline of Norovirus for one of their ships then providing adequate service levels to the passengers actually on the ship. Disappointing cleanliness, disappointing food (Oceanview Café was at the level of college cafeteria food), and extremely disappointing service combine to take Celebrity off the list for any future considerations. Buyer beware.   Read Less
Sail Date: March 2014
We boarded in Hong Kong for a 14-day cruise to Singapore via Viet Nam and Thailand. This was our first time on Celebrity, although we had been on 12 other cruises on 8 other lines. We were pleased with the experience overall, but have some ... Read More
We boarded in Hong Kong for a 14-day cruise to Singapore via Viet Nam and Thailand. This was our first time on Celebrity, although we had been on 12 other cruises on 8 other lines. We were pleased with the experience overall, but have some suggestions for improvement. The Ship: The Millenium is aging and shows it. Most of the indoor areas are in good condition, although the interior design is dated. The deck areas, however, are in need of maintenance. Much of the ship seems designed to maximize on-board charge revenue. There had been an outbreak of intestinal virus prior to our boarding, so the crew were constantly busy disinfecting. At times this was disconcerting, but the precautions were welcome. Indeed, the ship reported that some passengers on our cruise got sick. Fellow Passengers: A very international set with native English speakers making up only about 60% Lots of people from Asia and South America. Mostly adults, although quite a few younger than retirement age. About 5% under age 20, very few families. Stateroom: We were very lucky to stay in a Royal Suite, and I would be quite spoiled to find fault. We were very happy there, especially with the extraordinary service provided by our butler. Service: Perfunctory, adequate, at times a bit friendly. Comparable to other mass market lines. Food and Beverage: Main dining room was always at least adequate, with some great successes. Comparable to other mass market lines. We had dinner in Blu 3 times and were very happy with the bistro-quality food there. The Olympic provided steakhouse quality food on par with premium restaurants on other lines. Qsine was a bit bizarre with an Ipad menu gimmick. We thought we were ordering from the pads, but in reality a server took our order verbally, and then brought out way too much food. This was not clearly explained. The Oceanview buffet was a bit of a free-for-all with too much pushing and shoving, with food of a very mediocre quality. Celebrity charges for beverages and pushes beverage packages, which seemed a good buy only if you drink a lot, or if your travel agent gets you a discount on the package. Fitness Center: Terrific. Lots of equipment and machines. While it is intensely used, the large scale made it very easy to access the equipment I needed. I was very happy with this feature. Entertainment: Very cruise ship. We saw 2 shows in the impressive big theater, and both were entertaining, although neither had any edge. The band and singer who performed in the clubs were very, very good. Other performers were forgettable. Enrichment: Poor quality. One lecturer and an improv class. That's all, other than the usual previews of excursions. An appalling art auction with many pieces of questionable value. Excursions: We took 3, all adequate. There were problems with the English language skills of two of the guides, and I think a fact check for one of them would have turned up lots of made-up data. Still we had a very quick review of some exotic places, giving us a taste for whether we might return. The smartest thing we did was splurge on the 3-day overnight excursion to Siem Reap in Cambodia to see Angkor Wat. As extraordinary experience. Who Are We: Two retired gents in our 60s with extensive world travel under our belts. Generally we prefer land-based travel and the chance to get to know a place in depth. We love ships, traveling on the sea, and prefer crossings with at-sea days to port-intensive cruises. We have taken 13 cruises on 9 different lines with no loyalty to any line in particular. Read Less
Sail Date: March 2014
This was a port intensive cruise with a good mix of nationalities from the Canada, Britain, Europe, Australia and the USA - for once we actually sympathised with our American friends as their flights to Singapore were much longer than ... Read More
This was a port intensive cruise with a good mix of nationalities from the Canada, Britain, Europe, Australia and the USA - for once we actually sympathised with our American friends as their flights to Singapore were much longer than ours. Unfortunately the ship had had problems with Norovirus for some time, as earlier reviews confirm and, while the crew were trying to deal with it, it does impact on the cruise experience particularly in the buffet where everything has to be served. The other downside is the constant reminders to wash your hands and not to eat any dodgy food on shore. They are probably right though, having seen how many passengers seem to take no precautions on shore, but it does not help. Luckily it did not affect us and there were many good things. Embarkation in Singapore was fine and disembarkation in Hong Kong excellent (Miami please learn a few lessons), the crew were friendly and the entertainment staff excellent - we could not remember when we had had such a choice of dance music in the early evening. The entertainment in the theatre was certainly varied, not all suited us - but that's fine. The real bonus was the lecturers; for once they were relevant to the itinerary - talking on Buddhism and our ports of call. The lecturer in Buddhism was first class - he really had people talking and at tour lunch stops, when we met other guests, conversation frequently turned to what he said. Some reviewers have said the ship is looking a little uncared for. We didn't think it was any worse than some other lines we have been on but it does feel old fashioned and a bit dark if you compare it with the Solstice Class of ship which are so light and airy. It confirms the Solstice ships are a step change up and the Millennium Class has been left behind a bit in their wake. We choose select dining and were lucky to find Serkan and Mao serving us plus a top class sommelier, fairly early in the cruise, and persuade the welcome lady at the door to put as there very night. We thought the food at dinner had improved from our last cruise in Europe, with more interesting choices. However for us the guest relations department took the prize. Our airline managed to lose our main luggage on a short stop over in the Middle East and we were not reassured on arrival in Singapore. We went to see guest relations and they immediately gave us confidence, I appreciate this is something they have to deal with regularly, but they said they would contact the airline and the agent and make sure it arrived - luckily we had two days in Singapore at the start and arrive it did, just one hour before sail away. We are long standing captain's club members and the host was not the most user friendly we have had. He made no appearance at the breakfast in the Olympic, (he seemed to be used to shore up the buffet cleansing operation), but the real problem was that 'head office' had done a deal with one of the art auctioneers to use the Cosmos Lounge nearly every evening before dinner. This meant that captains club members who enjoy the early evening drinks which are normally held there were given vouchers and told to go elsewhere - on further discussion it appears that vouchers is the way that Celebrity are going forward but I did not hear one frequent cruiser who thought it a good idea. We booked all our tours in advance from Celebrity and were generally pretty satisfied. The ports are a long way from the main cities (3.5 hours in the case of Hanoi), and some guides were better than others, but we saw everything we were supposed to and the organisation on the ship beforehand was good. At the end we were pretty happy and would recommend this cruise as an excellent way of seeing this part of the world.   Read Less
1 Helpful Vote
Sail Date: March 2014
This was the first time my husband and I had been on a cruise so we didn't have anything to compare it against except that we are experienced travellers having stayed and dined in some beautiful places. Since we booked with Celebrity ... Read More
This was the first time my husband and I had been on a cruise so we didn't have anything to compare it against except that we are experienced travellers having stayed and dined in some beautiful places. Since we booked with Celebrity Cruises we continued to monitor many negative reviews and were questioning whether we should cancel our booking for an alternative. However, we are so pleased we didn't! The embarkation process in Hong Kong was well organised, efficient and went without a hitch. Our cabin number 8155 on deck 8 had a fantastic location being easily accessible to all restaurants. It was clean, tidy, well maintained, had a lovely balcony, in general all we needed. The main cafe, the Ocean View, provided a huge variety of meals to suit all tastes and palettes. The only negative point we can make is that the food could be served a little hotter. On full days at sea it does get a little crowded at 12 noon so either go a bit early or leave it until after 1pm. The food in the main restaurant, The Metropolitan, was of an excellent quality. Service was sometimes a little slow, especially at breakfast time. The speciality dining restaurants, of which there were two, always served fabulous food, exceptional quality, along with great service. In general the staff were hard working, extremely polite and friendly, service on board was second to none. An extensive list of excursions was available and you would be hard done by not to find something that suited you. Due to the location of some of these points of interest meant that a 3 hour (approx) coach ride (each way) was necessary in order to reach them due to docking locations. However the guides made the journey entertaining and quite informative. Drinks packages - don't rush into purchasing these as you can buy them on board when you can better determine if they are worth while. Water is provide with all meals. If you frequent the coffee bars then a non-alcoholic package comes in useful. It's useful to note that coffee after meals was extra unless you have a package. You will also need bottled water for excursions, however these were provided free of charge on the coaches. Again decide once you are on board whether you need to purchase a wine package. Bottles can be purchased individually and any wine not drunk can be carried over until the next day. The disembarkation process in Singapore was again superbly organised. One niggly point - there seemed to be every opportunity to charge for the little extras which other establishments provide as a complimentary service e.g. Wi Fi. Our experience was obviously different from the negative ones that we read about and we wouldn't hesitate in sailing with Celebrity Cruises again.   Read Less
1 Helpful Vote
Sail Date: March 2014
We have just returned from this cruise and absolutely loved it. This was our third cruise with Celebrity, having previously sailed on the Century and the Equinox. I do have to say that I thought the ship was showing some signs of age in ... Read More
We have just returned from this cruise and absolutely loved it. This was our third cruise with Celebrity, having previously sailed on the Century and the Equinox. I do have to say that I thought the ship was showing some signs of age in some areas but this in no way affected our time on board. For us, the staff really make our holiday. Embarkation: Embarkation was at noon but we were told that there had been a norovirus outbreak on the previous cruise so this would be delayed by 1 hour. This did not happen and the embarkation process was fast and smooth and we were having a drink and lunch in the Oceanview Café by 1.15pm. We could not go to our cabin until 3pm but this was no inconvenience at all. Cabin: We have previously had balcony cabins but chose an oceanview this time - cabin 3065 - third deck midship. I have to say this was very convenient. Straight up the corridor to Guest Relations, Shore Excursions etc and one floor up to the Martini Bar and main restaurant. This is obviously not a Solstice class ship and the bathrooms are not as opulent but we were happy with our cabin. I have to say that on our previous cruises we had a balcony cabin which I really missed. However, as Asia was so hot, I do not know how much time we would have spent on the balcony. Our cabin attendant was very good. Food: We ate most meals in the main dining room. Our one gripe on all cruises is that the food is never hot enough. With Hubby being a Health Inspector, he freaks out about this. The good was good without being wow - very American obviously. We only found out about 10 days into the cruise that there was a separate Asian menu. I wish we had known this a lot earlier as we found this much better. We rarely ate in the buffet - not a fan at all and apart from the station that cooks food to order in the evening, did not really enjoy it. We ate several meals in Bistro on Five ($5 cover charge). Food again was Ok without being great. The exception was the Tom Yum Gai Soup which was so good that we asked for the recipe. Drinks Package: We were given the Classic Beverage Package as a free extra. We upgraded to the Premium Package for an extra $11 per day and were very glad that we did. I mainly drink NZ Sauvignon Blanc which was $9.50 per glass or Chandon Bubbles which were $10 per glass. We had several martinis - $11 each and other cocktails. Large bottles of Evian water were also included, as was coffees in Café al Bacio and juices and smoothies in the Aqua Spa Café on Deck 10. Overall experience: We met so many wonderful people on this cruise. The staff, as always are amazing. We loved Katut and Yasa in the Martini Bar and Moses and Bruce in the Cosmos Bar were great fun as were the staff in the Casino. We do not go to the shows but did see a comedian one night who was very good. We also attended and participated in the improv comedy events and really enjoyed them. I enjoyed this cruise the most of the 3 that we have been on. Not for the itinerary as we really loved the Mediterranean, but we just found the Millennium to be a really friendly ship. I would cruise on her again in a heartbeat.   Read Less
1 Helpful Vote
Sail Date: March 2014
We have just returned from this cruise and absolutely loved it. This was our third cruise with Celebrity, having previously sailed on the Century and the Equinox. I do have to say that I thought the ship was showing some signs of age in ... Read More
We have just returned from this cruise and absolutely loved it. This was our third cruise with Celebrity, having previously sailed on the Century and the Equinox. I do have to say that I thought the ship was showing some signs of age in some areas but this in no way affected our time on board. For us, the staff really make our holiday. Embarkation: Embarkation was at noon but we were told that there had been a norovirus outbreak on the previous cruise so this would be delayed by 1 hour. This did not happen and the embarkation process was fast and smooth and we were having a drink and lunch in the Oceanview Café by 1.15pm. We could not go to our cabin until 3pm but this was no inconvenience at all. Cabin: We have previously had balcony cabins but chose an oceanview this time - cabin 3065 - third deck midship. I have to say this was very convenient. Straight up the corridor to Guest Relations, Shore Excursions etc and one floor up to the Martini Bar and main restaurant. This is obviously not a Solstice class ship and the bathrooms are not as opulent but we were happy with our cabin. I have to say that on our previous cruises we had a balcony cabin which I really missed. However, as Asia was so hot, I do not know how much time we would have spent on the balcony. Our cabin attendant was very good. Food: We ate most meals in the main dining room. Our one gripe on all cruises is that the food is never hot enough. With Hubby being a Health Inspector, he freaks out about this. The good was good without being wow - very American obviously. We only found out about 10 days into the cruise that there was a separate Asian menu. I wish we had known this a lot earlier as we found this much better. We rarely ate in the buffet - not a fan at all and apart from the station that cooks food to order in the evening, did not really enjoy it. We ate several meals in Bistro on Five ($5 cover charge). Food again was Ok without being great. The exception was the Tom Yum Gai Soup which was so good that we asked for the recipe. Drinks Package: We were given the Classic Beverage Package as a free extra. We upgraded to the Premium Package for an extra $11 per day and were very glad that we did. I mainly drink NZ Sauvignon Blanc which was $9.50 per glass or Chandon Bubbles which were $10 per glass. We had several martinis - $11 each and other cocktails. Large bottles of Evian water were also included, as was coffees in Café al Bacio and juices and smoothies in the Aqua Spa Café on Deck 10. Overall experience: We met so many wonderful people on this cruise. The staff, as always are amazing. We loved Katut and Yasa in the Martini Bar and Moses and Bruce in the Cosmos Bar were great fun as were the staff in the Casino. We do not go to the shows but did see a comedian one night who was very good. We also attended and participated in the improv comedy events and really enjoyed them. I enjoyed this cruise the most of the 3 that we have been on. Not for the itinerary as we really loved the Mediterranean, but we just found the Millennium to be a really friendly ship. I would cruise on her again in a heartbeat.   Read Less
1 Helpful Vote
Sail Date: March 2014
I am a fan of Celebrity Cruises. I try to cruise with them once a year and absolutely love the upscale feel and vibe. And I booked this cruise 11 months in advance - I was so excited! First time traveling solo. Unfortunately this trip did ... Read More
I am a fan of Celebrity Cruises. I try to cruise with them once a year and absolutely love the upscale feel and vibe. And I booked this cruise 11 months in advance - I was so excited! First time traveling solo. Unfortunately this trip did not live up to my expectations - which was partially because of my own hype. I had sailed on Millennium when she was first built and was dully impressed. But thirteen years later she feels tired. The public spaces, despite some spiffying-up, look worn. The outdoor lounge chairs are in terrible shape. There are cracks and crevices, and some visible rust. The carpet throughout looks dirty. Millennium is just not a brand-spanking-new ship - and I knew that going in. So that is not really part of my disappointment - just an observation. My major problem was the food and service. As an Aqua Class passenger, I was entitled to eat in BLU. I had eaten in BLU last year on Reflection and it was wonderful. I'm not sure what happened here but the food was bland & uninspired and the service was worse. I thought it was a one-off thing - so I gave it three tries. After that, no more. I tried the MDR instead - the worst. First meal was okay, service impersonal. Certainly not the food I am used to on Celebrity. The second night I was ignored. Imagine sitting alone at a table off to the side and watching countless members of the staff walking past your table with no acknowledgement. An assistant waiter finally asked me if I wanted to order - um, can I get a menu please? The entree was overcooked and cold - so I walked out mid-meal. Not once in either venue was I asked how my meal was or if I was having a nice evening. Was this because I was alone? I was pretty upset. I went directly to the Captain's Club desk to make a complaint - something I never do on a cruise. No one wants to be around that negative energy. Make the most of it! But I really had to say something to someone. The Captain's Club desk was closed. Come back tomorrow. The food debacle was salvaged by my casino hostess (Carolyn, on her last cruise!) who booked me into The Olympic for the rest of the cruise. The Olympic is outstanding. Food, service - everything. Just wonderful - I applaud the maitre d's, waiters, and assistants for making every evening a event! And because I was there every night for a week they kept offering to make special entrees not on the menu! I was pampered and I loved it. As for the rest of the cruise? It was okay. It was overcast every day. Victoria Peak was closed because there was zero visibility. Halong Bay we couldn't see a thing. HoiAn overcast again. And it was hot everywhere. Oppressively hot. I will say that overnight in Bangkok on a tour booked with BKK Tours we had a terrific time. Ms. Air delights in showing you her country, it was the perfect experience - I can not recommend them enough. BKK Tours in Bangkok, Michele and Air. The topper of the whole experience was the Noro Virus scare. Celebrity announced that we would have to wait longer to board because prior passengers had been sick. Good. Clean it up. But it didn't stop there. At every entrance or exit from any room we were asked to hand sanitize. The buffet was clogged with people because you could not serve yourselves and beverage tables had been placed in the passageways so people were scattered about willy-nilly. It was chaos. And half of the ships' public access doors were closed to force passengers to walk a targeted path with plenty of Purell. I am very grateful to the efforts of the whole ship to keep us healthy. I applaud the thoroughness of their sanitizing - kept me Noro free! But it was an inconvenience. A sad part of cruising in today's world - avoiding the germs. I'm really glad I went - It was two weeks of relaxing and doing nothing, basically. I didn't get to see the fantastic sights of Asia that I thought I would see. But the natives told me we were there in the wrong month for clear weather. Better to go in December or January. (Who knew?) And Celebrity stepped up to make the dining everything I expected. So everything worked out. I will definitely be back next year - already checking it out! Read Less
Sail Date: March 2014
Just disembarked Celebrity Millennium after a 14 day Northbound Asian Allure cruise. On arriving at the very upmarket Singapore Marina Bay terminal for our departure, we were informed that there would be a significant delay in boarding ... Read More
Just disembarked Celebrity Millennium after a 14 day Northbound Asian Allure cruise. On arriving at the very upmarket Singapore Marina Bay terminal for our departure, we were informed that there would be a significant delay in boarding the vessel due to there being a gastro intestinal outbreak on the previous cruise with 200 people becoming ill. The vessel was being "disinfected" thoroughly as a pre-caution, the boarding process was therefore chaotic and abysmally handled. No one was able to access their staterooms until 4.00pm, the cruise Director "Steve" announced that everyone could access the bars and restaurants whilst waiting for their accommodation to become available, which was not too much of an inconvenience as we had arrived in Singapore the previous day and were well rested, however, they had the audacity to charge people for drinks, during this period of inconvenience, we were soon to realise that this cruise line is all about "added costs". We have travelled extensively on Seabourn and more recently sailed on the new Royal Princess in Europe, a far better cruise experience. As we were making our way to our stateroom Deck 7 (7201) I passed a corridor where luggage had been "thrown" into a heap outside the elevators awaiting delivery to their respective owners only to be confronted by a male room attendant who tried to stop me from taking a photograph of this, by pushing me out of the view, however, I did take a photo and it is posted on here. The following day we happened to pass the Cabin supervisor who made a comment in broken English " hmm you are the trouble makers" , I ignored her remark and subsequently made an appointment to meet with the Hotel Director, who explained that she should never have made that remark and was very apologetic. This is our introduction to Celebrity cruises!! ROOM SERVICE Having had room service on previous cruise lines, and were pleased mostly with it, we decided to have breakfast the following morning in our stateroom on our balcony ( which is enormous). It was the worst presentation of food and beverage that I have ever seen, a dried green mess greeted me as I lifted the lid on the scrambled eggs with dried and cold toast and cold coffee, the worst instant concoction imaginable. The same was true for my families meals, we were not able to eat any of it and I made a complaint with the Room service Manager, who in his defence contacted us the following morning to apologise ,and to give us his assurance that this was just some sort of "one off" situation, we never had room service again. ACCOMMODATION A family veranda suite at the rear of the vessel , stateroom 7201, a very large and for the most part a comfortable place to rest your head. My brother slept on a very uncomfortable pull out sofa bed that was so bad he changed to the very slim sofa bed on the other side of the room which he said was much more comfortable. My twin beds which had been joined to form one bed was very comfortable and my partner and I slept very well. The interiors of this vessel which have been refurbished look fantastic at night, with intimate bars and restaurants, the exterior is rusted,dirty and in need of some serious repair, i e. Hand rails, glass mirrors and doors . All of the outdoor furniture was stained and "ash" or the remnants of burning oil from the ships engines provided us with a daily "mop up" with our towels ( from the pool), which we're also stained and thin.( photos of this accommodation are attached) RESTAURANTS The main dining restaurant (Metropolitan) is on two levels with the lower level reserved for the "fixed hour" dining 6pm 830pm, we had opted for the flexible "Select" dining( 6pm - 9.30pm) and were accommodated on the upper level. The food was sometimes good, sometimes not so good, and sometimes terrible, it was never consistent. We had purchased beverage and specialty dining packages prior to arriving on the ship as well as the prepaid gratuities which is a condition of "select" dining, no problem with this, as it was prepaid when the payment for the cruise was made. My first glass of wine which was poured from an excellent bottle of Cabernet was spilt over a brand new shirt, this was to happen twice more, when I finally told the same wine waitress to just open the bottle and leave it on the table, when this was brought to the attention of the "Head waitress" she passed by at some point and pushed a folded up card for a "complimentary" launder under my side plate and said, here you go Mr........and walked off without even making eye contact, this card was left on the table and was never utilised. It was very rare to pass a member of the restaurant staff and receive a smile and some sort of greeting, only once can I remember that we received any eye contact and that was followed by a "grunt" . The QSine restaurant on Deck 11 dubbed "uniquely unordinary" lived up to its reputation with upside hanging table lamps and iPads to order the "experience" from, small plates and bites which are shared by the table, these were all delicious and interesting, you can order as much or as little as your appetite desires. It was my brothers birthday that evening so a cake was provided accompanied by the staff singing Happy Birthday. This restaurant carries a surcharge of US$45 per person. This restaurant was never full and under patronised, uniformed staff from the restaurant (in dirty stained uniforms) were always trawling the main "cafeteria buffet restaurant" offering discounts off the US$ price to attract diners. EXCURSIONS All excursions were professionally handled and all the tour guides were friendly and informative OVERALL EXPERIENCE With most of the passengers either becoming ill or recovering from illness, this was the most disappointing cruise we have ever been on. In 25 years I have NEVER travelled on a vessel that felt unhealthy and a general feeling of unhappiness amongst the passengers. The complaints were constant and evident in every area of this vessel.   Read Less
Celebrity Millennium Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.0 0.0
Family 3.5 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 5.0 0.0
Value For Money 4.5 0.0
Rates 4.0 0.0

Find a Celebrity Millennium Cruise

Email me when prices drop