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3 Helpful Votes
Sail Date: February 2019
We chose this cruise because we wanted to go to the Far East, the ports of call were fabulous, the ship and staff were so helpful, they are genuine, and cannot do enough for you, it’s great being on a ship with lots of different ... Read More
We chose this cruise because we wanted to go to the Far East, the ports of call were fabulous, the ship and staff were so helpful, they are genuine, and cannot do enough for you, it’s great being on a ship with lots of different nationalities, as it’s great to talk to people from so many countries, also the ship caters for many different food choices, the food is absolutely great in the buffet, lots to choose from. The shops onboard could be better, not much selection, the shows could have done with more variety, a couple of acts were not great, room for improvement, but overall we would go on millennium again. All our transfers were very good. I must say, the captain was hilarious, he was just so funny when he gave his announments over the tannoy, we did have about 5 shore excursions, which I must say were very informative, and not as expensive as some ships. Great holiday Read Less
3 Helpful Votes
Sail Date: February 2019
70 th birthday celebration disasterous choice. We booked a sky suite near the very top of the range cabins. We identified a twenty point plus list of problems in the cabin some which where never solved all the time we were on board. ... Read More
70 th birthday celebration disasterous choice. We booked a sky suite near the very top of the range cabins. We identified a twenty point plus list of problems in the cabin some which where never solved all the time we were on board. Others solved/improved by the fifth day of seven. A five star luxury cruise it was not. Example electrical wiring with exposed ends hanging out of the bathroom wall. No bedside lighting switches that worked. we has to cross the cabin in the dark to get into bed. No curtains on the balcony window. Electrical supply to the cabin in consistent or not working with some sockets. Tile grout and adhesive all over the bathroom walls, the solution was to paint over it, then of course it goes away?? No covers on the ventilation shafts in the bathroom and the covers they did eventually were old and falling apart leaving deposits in the bath and the bathroom floor. The most annoying and amusing problem was the bath room door did not fit and either stuck or clattered against the wall all day and night. The solution, self engineered, was to wedge a toilet roll behind the door and the wall, this was in place for the week. The staff on the ship were sympathetic and pleasant but those who manage Celebrity have little regard for their passengers who as in our case paid a great deal of money for 5 stat luxury which frankly did did exist. Read Less
2 Helpful Votes
Sail Date: February 2019
We Chose this holiday because it took in some places we haven’t seen in that area . The problem with this cruise was the cost of the drinks it’s which was the most I’ve ever paid on any ship . The food was okay but the hot food ... Read More
We Chose this holiday because it took in some places we haven’t seen in that area . The problem with this cruise was the cost of the drinks it’s which was the most I’ve ever paid on any ship . The food was okay but the hot food wasn’t very hot. Wi-Fi was overpriced. One good thing was the entertainment residents and guest artist . But you could’ve done with a comedian . The cabins were excellent, and the cabin staff were very good. specially Ed cabin 6084 . Shore excursions were okay,coaches were very good Plenty of water on board at no additional charge which is unusual . The guide on board was very very knowledgeable and friendly also the drivers . The meal on our first stop was okay apart from raw chicken which when mentioned no one seems to take responsibility. The second trip off ship had a very enjoyable lunch,meal was excellent lovely hotel local music being played and singers. Read Less
3 Helpful Votes
Sail Date: February 2019
We chose this to fill in the gap between visiting Singapore and Hong Kong. A disappointing start at embarkation. We were concierge class but no effort had been made for us to embark quickly and we had to find staff to usher us through. As ... Read More
We chose this to fill in the gap between visiting Singapore and Hong Kong. A disappointing start at embarkation. We were concierge class but no effort had been made for us to embark quickly and we had to find staff to usher us through. As it was we boarded at 1pm, we had been invited for luncheon valid until 1.30pm. We could have missed this. Our luggage did not get to our cabin until 8pm which we consider very poor. We dined in the restaurant each evening, second sitting. Every time we complained on the temperature of the food and why supposedly hot food was served on cold plates. We were not aware that we had a classic beverage package until the penultimate evening, If we had known we would not have purchased a wine package. Why were we not informed of this when the wine package was purchased? We had a Shore Excursion to Na Trang, Vietnam, where our Guide always seemed to be in a hurry getting off the coach and walking well ahead of the group leading them along busy streets and across roads with no consideration for those who could not keep up. Read Less
4 Helpful Votes
Sail Date: February 2019
The main reason we chose this ship was the itinerary. we were pleasantly surprised to find the ship had been refurbished and we were the first passengers to benefit .We had an outside cabin 2082,which was lovely. It was refurbished to a ... Read More
The main reason we chose this ship was the itinerary. we were pleasantly surprised to find the ship had been refurbished and we were the first passengers to benefit .We had an outside cabin 2082,which was lovely. It was refurbished to a very high standard with plenty of wardrobe and drawer space and kingside bed. The bathroom was beautiful too with a power shower .We were midship deck 2 and it was quiet. The ship is not too big and therefore friendly, it had a homely feel about it, beautiful but not too glitzy. I was slightly disappointed with the evening entertainment,no West End shows that I have seen on other cruise ships. The exception were Sonz Of Soul who were brilliant They even took time out after the show to have pictures took with the passengers. The food in the dining room was lovely but a bit repetitive, with the same choices every night Some nights the service was slow too. We chose to eat in the self service restaurant a couple of evenings where the food lovely with lots of choice. The dress code was chic,which meant smart,without being too formal,although you could dress up as much as you wanted without feeling out of place. If you chose not to dress up you could eat in the self service dining room instead. We did 3 excursions,all good,especially the one in Nha Trang,where we visited Buddhist Temples. The captain was very funny and joined in when he could. he cruise Director was very good too He did a talk about his life, he came across as a very kind and compassionate man. I really enjoyed this cruise and would love to do it again inthe near future. Read Less
2 Helpful Votes
Sail Date: February 2019
At embarkation we had to show our passports about four times and then they took them off us!!! The ship was in excellent condition following a recent re-fit but more attention should have been given to the outstanding snags. The food ... Read More
At embarkation we had to show our passports about four times and then they took them off us!!! The ship was in excellent condition following a recent re-fit but more attention should have been given to the outstanding snags. The food was very good in the standard restaurants but the world class dining (extra £35 per head) was certainly not world class and bore no resemblance to the menu shown on the Celebrity website (very underhanded by Celebrity), it even had pizza on the it. I didn't even turn up for the second booking and was prepared to lose the £70 paid. Although i took out the beverage package it was very confusing understanding what was and what was not included. I found the staff very polite. Two out of the three places where the ship stopped were disappointing as they were miles from any form of tourist attraction and therefore cost a lot of money in taxis getting anywhere, although this was still much, much cheaper than booking through Celebrity. Getting on and off the ship was well managed. Read Less
2 Helpful Votes
Sail Date: February 2019
we went to Abi Dubai first then to Singapore the room was so small we had to stand one person at the end of the room so the other could pass so was upset about that. the city of Singapore was great we have said we would go back there ... Read More
we went to Abi Dubai first then to Singapore the room was so small we had to stand one person at the end of the room so the other could pass so was upset about that. the city of Singapore was great we have said we would go back there for a weeks stay .the only thing was that we were up very early so could get to the cruise terminal by 10 am then we had to sit around until 1 pm before we got onto the ship, once on the ship we had a look around and was most impressed the cabin which had a balcony was very nice only thing was there was no shower things in the the shower room so couldn't get freshen up,and no greeting cards and when we asked we were told "the boss hasn't given them to us yet" if she does i will drop them off" also had to wait more then 20 hours for owe suitcase which was dropped off at 10 am that morning boarding and didn't get back until 11,30 the next day by which time we had gone out the first night in clothes we had had on all that day and was sad that we couldn't get changed and felt appointed. cant fault the dinning rooms we liked eating in around the world area (ocean view buffet) we could eat from so many different county's but again i did have to ask for serving spoons some nights and ask for the lighting to be turned up so i could see what i was eating, the service was not 100% from the staff,Cant fault the entertainment each night there was something for everybody would have liked to have seen a smile on some of the staff faces sometimes as for the service for the rooms i have to say we were very disappointing the man never cleaned the balcony all week we were in the room he would came and just make the bed and took 1 second to clean the shower room and we had to ask for more shower gel etc, shore excursion were very good, we have to ask do we give celebrity a second chance or not. will have to see the review from celebrity next tour out, we didn't get any compensation or rewards or feedback from celebrity when we did the survey which we were not happy about. Read Less
20 Helpful Votes
Sail Date: February 2019
This was our first cruise with Celebrity and were just lucky it had a total makeover in dry dock January 2019 just prior to our sailing. We had Aqua Class and expected Priority Check-in, mistakingly believing this meant Priority ... Read More
This was our first cruise with Celebrity and were just lucky it had a total makeover in dry dock January 2019 just prior to our sailing. We had Aqua Class and expected Priority Check-in, mistakingly believing this meant Priority boarding. We had quite a wait to embark and felt it was the one thing that Aqua Class was missing to make the experience extra special. So this is the significant difference between Aqua and Conciege ... Concierge get Priority Boarding and special welcoming lunch, along with champagne in the cabin. Aqua do not, however, I will explain later why Aqua Class is worth it; in my view Aqua makes up for it in other ways. If these two benefits were added on to Aqua, it would be an amazing package. The ship is beautiful. We had Aqua Class Balcony Stateroom 9095 which was lovely and quiet, midships. The aircon wasnt great, in fact pretty poor but the engineers were working on it. Balcony was great although a new overhang had been erected above us for new cabins on deck 10 which meant we had no breeze or sunshine, although my husband thought this was a bonus to get out of the burning sun in the South China Sea! Aqua Class main benefit is unquestionably the outstanding Blu Restaurant, which made our holiday. The standard of food and service here, exclusively for Aqua Class guests was superb. Only open for breakfast and dinner (no need to book, just eat when it suits you) but truly worthwhile. Other benefits were subtle such as Persian Garden access in the spa (which I only used once) and extra special toiletries/bath robes (which were slow to arrive) were OK but Blu was the showstopper. You dont get chapagne in your room, or early priority boarding, these appear to be the only benefits of Concierge Class that we could see. Entertainment throughout the many bars and theatre enabled us to enjoy a variety of genres and spaces throughout our cruise and was well catered for. Service on board Celebrity was fabulous. The staff incredibly attentive and importantly, they were cheerful despite the numerous teething problems guests were bombarding them with. Some of the issues others experienced were caused by the re-fit and were unfortunate but our experience was excellent. I was very disappointed to see the queues of a certain generation of guest waiting to cancel their tips. The only reason ... to save a few quid! These people have no respect for the host of crew working hard behind the scenes to make their holiday the best it can be. Yes, it is hard for UK travellers to stomach the tips cost, but the crew are reliant on the tips and the cruiseline is not British. Please budget this into your holiday and take it on the chin. I acknowledge some guests like to thank particular people who have looked after them well but this should be in addition to the tips package, not instead as those front of house could not possibly do their jobs if it werent for the masses behind the scenes. Cruise organised trips were on the whole good, efficient and hassle free without the worry of not getting back on time, so I would highly recommend. I did have an issue with the ChuChi tunnels trip, the guide knew nothing and could hardly speak English, although other guides on the same trip were excellent. In hind sight I should have complained but I had better ways to spend my time than standing in a queue to moan! I also hated Nah Trang (Vinpearl Island) and wished I had stayed on the ship. Some people were grumpy about the slow tender disembarkation but weather conditions frustrated the efforts of the captain to anchor closer to shore, meaning it was slower than usual. If only Celebrity could control the weather! Didnt stop some people being horribly intolerant though! North Vietnam port of Hoi An was the highlight of our three ports in Vietnam and I highly recommend the cycle tour here, which is on the level through beautifulpaddy fields and vegetable patches and a fab lunch included, with plenty of time to explore Hoi An. The town is touristy, but still lovely. We highly recommend a tour of the ship (quite expensive given they do it in-house) but you do see aspects of the ship that are enlightening and worthwhile, including the incredible automated laundry, huge kitchens, engine viewing hub and of course, the Bridge. Overall we felt Celebrity were streets ahead of P&O and Royal Caribbean for customer service. The staff are so keen to please. I will not mention anything did not impact me or interfered with my enjoyment of my holiday ... Our experience was so good that we booked a future cruise. The only thing that did impact was the unreasonable moaning of other guests! I wished Celebrity would just include tips as part of the cruise price, to manage the expectations of the British culture. I think it would be easier for guests to accept. Read Less
11 Helpful Votes
Sail Date: February 2019
When booked we didn’t know the Millennium was being refitted which would have worried us. Despite a few horror stories from others over dinner we can only judge as we found and our room was perfect. We understand some people got ... Read More
When booked we didn’t know the Millennium was being refitted which would have worried us. Despite a few horror stories from others over dinner we can only judge as we found and our room was perfect. We understand some people got free cruises or some good compensation for their cabins not being ready. Great service, food and quality of excursion we chose although others reported a bit hit and miss. Wonderful entertainment on board with live bands throughout the ship every day. Only slight gripe was speed of service at the bars. When on a drinks package, it still take >14 key presses to ring in a drink on the till and there was much dissatisfaction on how many staff and the speed of service particularly at peak times plus queue jumping was an issue. All in all a great first cruise for us leaving us wanting more. We’ll definitely look at celebrity again and can recommend Millennium without any hesitation. Read Less
4 Helpful Votes
Sail Date: February 2019
What can I say, from the moment we got to our stateroom which had no electricity it felt like deck 9 was not completed. We were offered a stateroom on deck 10 only to find someone else’s case on the bed and their shoes at the side of the ... Read More
What can I say, from the moment we got to our stateroom which had no electricity it felt like deck 9 was not completed. We were offered a stateroom on deck 10 only to find someone else’s case on the bed and their shoes at the side of the bed. We duly reported this and was told that’s not possible, not nice to be doubted, the room had not been allocated to anyone. The paintwork on the balcony was rough, not painted properly. The bedside lamp never worked, the air conditioning needed altered as the air was warm, the bathroom door was very squeaky, we had no toiletries for two days. The standard type lamp switch was too high. We ordered room service for between 7-7.30 expecting it around 7.15 am, when it didn’t arrive by 7.30 am, I phoned and said it was too late. We got a phone call five minutes later to say it was on its way but I cancelled it, I’m not sure where the tray would go as we didn’t have a table. We dined in Blu every evening and enjoyed it. We went to the Spa for a sauna but unfortunately it wasn’t working, we thought we would relax on the tiled heated seat, it didn’t work either, these were working on our next visit and we enjoyed it. The entertainment was good but not enough staff to take orders for drinks, we ordered one night, had our passes brought back but never got a drink. The first day off the ship was a joke, the queue to get into the theatre went right back through the casino and round again. The next time leaving the ship this was sorted and more like what you would expect. The self service restaurant didn’t have enough staff, I was difficult to try and get a refreshment, the layout wasn’t good, especially if like me you only wanted some bread and cold cuts, I was a bit anxious encase I couldn’t find my husband as it was very busy. The excursions were good but the buses lacked decent seatbelts or none at all. We were on the Equinox in May last year and it was excellent, we were very disappointed in the Millennium, the staff didn’t seem to have gelled, the room attendant missed emptying the bins in the bathroom at night, only occasionally we got a chocolate left on our pillow, no fruit, then there was no table to put it on. We were lucky about the minor details we experienced, others were not so lucky. I will travel again as we received a voucher for a future cruise but at the prices quoted it might not get used. Read Less
16 Helpful Votes
Sail Date: February 2019
We booked this because we couldn't fault celebrity Constellation last June. It was our first visit to Asia. The cabins are lovely but there were numerous problems and guest services had constant queues throughout the cruise. Our ... Read More
We booked this because we couldn't fault celebrity Constellation last June. It was our first visit to Asia. The cabins are lovely but there were numerous problems and guest services had constant queues throughout the cruise. Our drinks package wasn't added to the cards along with hundreds of others, we had a few minor problems with the cabin and we didn't get any chocolates on our pillows, even though others on our deck did. Unfortunately, we had a connecting door and neighbours who liked TV all night. We could hear every word through the door. Service was very slow for the first few days but improved a lot after that. I thought my birthday might have been acknowledged too but I didn't even get a song, which is unusual for celebrity. The food and entertainment were great and we loved the itinerary. The captain was fab too with a brilliant sense of humour! I hope the problems are sorted now. Read Less
9 Helpful Votes
Sail Date: February 2019
We booked this cruise over a year ago based on the Singapore, Viet Nam and Hong Kong Itinerary. Unbeknownst to us, this was going to be the first cruise after the Millenium was being refurbished in dry-dock. The ship was being ... Read More
We booked this cruise over a year ago based on the Singapore, Viet Nam and Hong Kong Itinerary. Unbeknownst to us, this was going to be the first cruise after the Millenium was being refurbished in dry-dock. The ship was being "touched up" right up to the time we sailed and throughout the sailing. We were told to arrive any time between 11:30 AM and 3:30 AM. Registration was fairly uncomplicated. Groups were seated based on cabin class. One of the ship's vocalist played as entertainment (beautiful voice), while we waited. Finally, at just after 12:30, an hour late, we were allowed to board. There was a great deal of excitement as everyone came aboard. The crew was very welcoming and went out of their way to assist. There was a nervous excitement in the air. We loved the new design and the feel of the ship. Our first constructive criticism - we were Aqua class. Blu, the Aqua class restaurant, was closed for lunch. For lunch we were told to go to the buffet. I really dislike buffets. I avoid them. Being around crowds of people fighting for food is not my idea of relaxation nor the way to begin a cruise. There was lunch at Luminae for suites. There was a private lunch for Concierge class in Metropolitan Dining Room. Blu should have been open for lunch. Our Cabin - we really liked the decor of the cabin and the design of the bathroom. The new beds are heavenly! There were some items that had been forgotten or not finished in our cabin. Celebrity was very responsive to the issues and by mid-cruise almost everything had been repaired. We weren't the only ones with room issues and from what I heard, Celebrity made every effort to make things right. The person we had dealt with in Guest Relations was excellent and checked each day until the room issues were resolved. The above issues are the only reasons I did not give our cruise 5 stars - an excellent rating. Dining - Blu was fantastic. We loved it so much we ate their exclusively. Our last Celebrity cruise we were in a suite and enjoyed Luminae - but this cruise - Blu might have been even better. The staff was truly outstanding. We enjoyed all of our meals there. Never felt rushed. Entertainment and Activities - there was so much to choose from. Truth is, this cruise we needed to unwind and just relax and that is exactly what we did. I used the spa for a whopping 7 times - the most I've ever been to a spa. Loved everyone there. We loved sitting on our veranda and staring out at the sea. The cruise was a very full one and most of the 2200 were from the UK and Australia. When we went to dance or watch a show it was packed. Excursions - We used Celebrity for our excursions with one exception. All were excellent and well worth the cost. Captain Alex - absolutely hysterical. He should be doing stand-up comedy. We looked forward to his morning addresses. To recap, the Millennium is a beautifully refurbished ship. My husband joked that it had that "new ship" smell. It was an almost perfect cruise minus a few things that were not ready or not finished in our Aqua cabin. The service we experienced was OUTSTANDING from everyone. We've only been back in the US 12 hours and miss the ship. Looking forward to our next cruise (booked on this cruise) in two years..... Read Less
16 Helpful Votes
Sail Date: February 2019
These our my personal opinions and feelings about the experience so the same scenarios may have a completely different impact on others. I travelled with my wife and the check in at Singapore was easy and we were on-board and in our ... Read More
These our my personal opinions and feelings about the experience so the same scenarios may have a completely different impact on others. I travelled with my wife and the check in at Singapore was easy and we were on-board and in our cabin within 30 minutes. We come from a small town of 1500 in Western Australia. So there were more people on this ship than in our town. I don't mind crowds but my tolerance is limited and need an escape. Our cabin was our refuge, especially during the sea days, it was laid out very nicely, clean and fair size too, we always go for a veranda cabin for that added feeling of extra space. The staff and food were awesome, I've never faulted a meal on a Celebrity Cruise (our 2nd which is 100% over our MSC experience during which I think I lost weight) but the dining room tables were crammed in, a table for two was literally 10cm from the next table. Impossible too have a nice intimate meal, you were shoulder to shoulder to the person next to you and a table away from your partner. We didn't use the speciality restaurants on this ship which would have given us the intimacy we were looking for but we just felt we had paid enough. It seems there is this assumption that everyone wants to socialise and in the dining room I felt it was forced upon you. I tried the buffet a couple of times but by the time I'd done 2 laps of the venue looking for an empty table the crowd had done my head in, buffets are not for me. The theatre was great with some awesome shows I think we only missed one. The crowds in the coffee shop were hit and miss but the fall back was a great take away service and the chocolate tarts have left me with some serious exercise requirements for when I get home. This was a 7 night cruise with 3 sea days, too many for my liking. If there is a next time I'll be looking for no sea days. Read Less
3 Helpful Votes
Sail Date: February 2019
The ship wasn’t completed after its refit, meanining there was on going work during the cruise.... at one point we couldn’t even keep our cabin door closed and locked.... nothing worse than having a drink with crew sanding the deck, ... Read More
The ship wasn’t completed after its refit, meanining there was on going work during the cruise.... at one point we couldn’t even keep our cabin door closed and locked.... nothing worse than having a drink with crew sanding the deck, the crew themselves were first class as was the food, the entertainment was pretty good as well.... as a overall picture I would probably cruise with you again as long as I knew the whole package was completed and the ship was ready to sail....the shore excursions were great and again the guides were very good .... the embarkation and disembarkation were very well organised and I must reiterate the crew did a fantastic job on what was a shoddy unfinished ship so I must congratulate them, I appreciate all your efforts to make the cruise a successful one and I’m sure the ship will be corrected and be in spec by now thank you Read Less
6 Helpful Votes
Sail Date: February 2019
We spent two nights in Singapore before boarding the ship on the 9th February. We had booked an Aqua class balcony and so had priority boarding which was fast and efficient. I was taken to a small room by Customs Officials as my ... Read More
We spent two nights in Singapore before boarding the ship on the 9th February. We had booked an Aqua class balcony and so had priority boarding which was fast and efficient. I was taken to a small room by Customs Officials as my fingerprints did not seem to match that which was taken at the airport on arrivals, but that was not the fault of Celebrity. After an hour or so, our cabin was ready to be occupied. We freshened up before going on deck to watch the ship leave Singapore. We noticed that the cabin was very hot, so turned the air conditioning to cold. We also booked single beds and the bed was made up as a double, but the cabin steward did change this for us. However on returning to our cabin, I found that the door would not lock. The cabin was also roasting hot and we had no bathroom shower gel or shampoo. There were also no towelling robes or tissues. Just minor things and eventually some shower gel arrived, but we had to wait 3 days for shampoo and tissues. We joined a very long queue at Customer Relations that evening and told them about the air conditioning and that the door would not lock. During that evening we had to put a suitcase against the door as it would not lock. It was also so hot in the room that my husband went upstairs around 3am and sat on the deck for a few hours to cool down. I spent a restless night being hot and not happy that the door would not lock. Our telephone also did not work and so we could not arrange a wakeup call for our trip to Ho Chi Minh City. Luckily my cell phone did wake us. On Tuesday 12th, I was so fed up with not sleeping at night and feeling exhausted that I wrote a note to Customer Relations. We would have liked to go on a tour that day, but felt absolutely shattered so did not book one. Quite a disappointment. Later that afternoon, I had a message on a working phone (at last!) that Customer Relations were going to sort out the door and the air conditioning. 4 days later the door locked and we had air conditioning although it did not get very cool. We also had problems with the balcony doors which were filthy and had been badly painted and wood shavings were in the runners. The balcony did not have a light fitting only loose wires. The Bathroom flooded every time we had a shower and there was a wet patch next to the bed, whether from the air conditioning unit above the bed or coming through the bathroom fitting I do not know. On the first evening we did not have the next day’s programme delivered so we were unaware that it was a “Chic Evening” which meant wearing evening dress and a suit. After seeing everyone in their finery queuing for the evening meal, we had to go downstairs and change into evening wear. On the last day we did not have any disembarkation information so did our own thing when leaving the ship. I do not feel that our cabin steward was the best, things were a bit slap happy at times, I know they have an awful lot to do and our bathroom was cleaned very well, but dirty glasses were not replaced and the canopies left had little flies on them. I am not sure how long they had been in the room so we did not eat them on any night. On a positive note, the food in the buffet was excellent and we do not normally use the buffet on cruises but we were disappointed with the restaurant as the choice was very limited and quite often came out lukewarm. Where are the delicious steaks we have been used to on Celebrity we were looking forward to them. The drinks package was very good and most of the staff were excellent. Ordering drinks took some time as it seemed to take the staff an age to tap in card details. The refurbished rooms were attractive and comfortable. We recommend the Café al Bacio for delicious cakes and coffee and the Ocean View Bar, the waiters were great and the view superb. Watching a film on the deck outside was also a good experience. Ho Chi Minh City was worth seeing, very busy and hot, but it made us eager to learn more about the Vietnam War and the city’s history. Despite the above comments, we would not hesitate to book Celebrity Again, we understand that problems occur when a ship has been in dry dock and completely refurbished. Read Less
3 Helpful Votes
Sail Date: December 2018
Christmas and New Years Cruise in Asia. My son and I went on this 14 day Cruise, we loved the food and the staff 95% were incredible. Unfortunately our cabin Steward was not one of them her cleaning especially the Bathroom being very ... Read More
Christmas and New Years Cruise in Asia. My son and I went on this 14 day Cruise, we loved the food and the staff 95% were incredible. Unfortunately our cabin Steward was not one of them her cleaning especially the Bathroom being very inadequate. The entertainment was very average and there was a distinct lack of things to do on Sea Days. The production shows especially Broadway were quite good just not the impersonators and hypnotist. The Martini Bar was the place to be with the boys making wonderful cocktails and entertaining us with there show of tossing the bottles and containers. Overall the staff and service well made up for any shortcomings and we had a great time, cant wait to get back on her in May after the renovations. Anyone onboard look out for a sommelier Jelena she was wonderful, and Gaynor & Kadak in the MDR anytime dining and delphante in the Rendezvous all fantastic. Read Less
5 Helpful Votes
Sail Date: December 2018
We have thoroughly enjoyed our cruise. The ship is a little shabby but this will be resolved in January when the ship goes into dry dock to be refurbished. The ship was immaculately clean and well maintained despite its age. We ate in ... Read More
We have thoroughly enjoyed our cruise. The ship is a little shabby but this will be resolved in January when the ship goes into dry dock to be refurbished. The ship was immaculately clean and well maintained despite its age. We ate in the Blu restaurant and the food was excellent, and there was always a good selection. The crew in the restaurant were amazing and always made us feel very special, and their service was exceptional. The food in the buffet was always good with lots of choice. Although it was usually very busy and sometimes difficult to locate a table. Celebrity can also not be blamed for the rude people who did not know how to queue and thought it ok to push their way around. We were a little disappointed with the entertainment in the theatre, and thought it quite poor. There were exceptions though and we always enjoyed performances by Bryan James (guitarist/singer) and sought out the venues where he was playing. We also enjoyed the quizzes and late evening entertainment in the Cosmos lounge. We particularly enjoyed the silent discos and the live band. We have already booked another cruise on Millennium and look forward to seeing the improvements made. Read Less
5 Helpful Votes
Sail Date: December 2018
This 14/15 day cruise visited only 4 ports [excluding the embarkation/debarkation ports], and all of these ports were a long way from the "nearby city"-- about 4-6 hours (rt) by bus. The only stop with an enjoyable town/city was ... Read More
This 14/15 day cruise visited only 4 ports [excluding the embarkation/debarkation ports], and all of these ports were a long way from the "nearby city"-- about 4-6 hours (rt) by bus. The only stop with an enjoyable town/city was Ha Long Bay--- which is/was fabulous! Why they did not also stop in Hainan, China (as other more caring cruise ships do) is completely beyond me!! While the ship is not overly large {great from my point of view}, it offers most of the things and services which other ships offer (I have taken more than 14 cruises]. What I found to be a "negative" are the constant charges one encounters-- and, at prices which are atrocious-- e.g. internet charges of $40+ per day, for very slow internet speeds. "Special meals" (which did not seems very "special" to me or any other "foodie") were expensive [$40+ per person and an 18% gratuity]. The cost of shore excursions were very high-- at least 300% more than using "local services"--- and they do not pay the service providers more! Also, all excursions stop at places where "things" can be bought--- and "kick backs" are provided- and paid for by the traveller! The service provided by the room attendants and waiters at the dining room was excellent-- as extra service was always done with a pleasant "can do attitude"!! The solarium was another gem... unused by the majority of passengers. I particularly liked the wave pool and the emphasis on "Thalassotherapy" [healing powers of various salts]. The entertainment offerings were "spotty"--- some excellent--- others not, while well attended and interesting lecture series were cut short/terminated without any warning!! The ship's captain was an excellent communicator and made his most welcome presence felt! Read Less
10 Helpful Votes
Sail Date: November 2018
The name of the game here is from embarkation to disembarkation "SELL SELL SELL". Penny pinching and extremely bad value for money. Travelled Aqua Class - very poor experience - services advised in this class did not happen! ... Read More
The name of the game here is from embarkation to disembarkation "SELL SELL SELL". Penny pinching and extremely bad value for money. Travelled Aqua Class - very poor experience - services advised in this class did not happen! AMENITIES: Robe - don't other cabins have robes? Wine Classes - never happened! Hair Dryer - Don't other cabins have Hair driers? STATEROOM FEATURES: Interactive Samsung Flat Screed TV - never worked - most days nothing! Dual Voltage - what does the other staterooms have for power? SERVICES: Priority Check In - Never happened! Kir Royal on arrival - Paper cup of water with orange slices in dispenser - more penny pinching!! AQUA CLASS - List a whole lot of crap - just window dressing. Not worth the extra $ Food in Ocean View cafe (third rate) Very difficult to produce good food from second class produce. Fruit selection in Asia, Honey Dew Melon, Cantaloupe, cut up apples and cut up oranges - extremely poor fruit. What happened to tropical asian fruits - happened once only on 14 days. Very very poor. Food basically slop! Dined in Blu - did not see a shrimp for 10 days - very poor menu. Hardly ever chicken on menu and really only thin steaks. Had a very bad experience then dined in Metropolitan - very average food. Guest Services - a contradiction in terms - On this ship the guest is always wrong. The crew wants to turn every mistake back on the passenger! On embarkation bag lost until 8.30pm - Then abuse from arrogant security staff member. LGBTQI - Conducted in Martini Bar at 7.45pm each evening. Once advertised in daily news then put on notice board. The bar was full of a very mixed group of over ladies and hardly ever with gay guests. Crew not interested - Never happened on any other ship I have been on. The ship is to be dry-docked soon - maybe some of the staff should be dry-docked or given a lesson on how to be polite and helpful towards the guests who are responsible for their wages. Opted out from daily automatic tipping - with 18% service, why the tips. Following opting out of the automatic tips received an envelope in stateroom from Cabin Steward suggesting how much tip to leave him! Unheard of but follows the arrogance of the very unpleased crew. No smiles from anyone! Most issues reported without any explanation and definitely no compensation!! Air condition in cabin was fixed following 3 attempts - very poor! Told by Guest Service complaints had been sent to Head Office. On contacting Head Office no report received! All no service and no smiles. What a disaster Never again on Celebrity - ship a tub - hope the dry dock can perform miracles!!! Read Less
2 Helpful Votes
Sail Date: November 2018
We chose this cruise because we had not been to Japan or China - we generally enjoy celebrity. This Cruise was Ok with little wow. And with Celebrity I expect some wow. Our Cabin was nice enough however the bed was just OK. The ... Read More
We chose this cruise because we had not been to Japan or China - we generally enjoy celebrity. This Cruise was Ok with little wow. And with Celebrity I expect some wow. Our Cabin was nice enough however the bed was just OK. The Service from the waiters and room stewarts was exceptional. The entertainment was spotty at best. In some cases at least 1/4 of the audience left the show. The comics really werent funny or entertaining. The Production shows were good to outstanding. The port lectures were good however there were too few. Communication about the ports was almost non existant and the excursions were not as good as you can get on viator. Celebrity could do more to communicate especially in Japan and China. The food was just good. I come to celebrity for excellent food. It was just good. The Coffee Bar was a high spot although the to go was all latte regardless of your order. I guess they felt the need to fill the cups. The Millenium is headed into dry dock for a refurb so I won't go into detail about the need for an upgrade. It was clean and tidy and showing some wear. Read Less
6 Helpful Votes
Sail Date: November 2018
This is the first ship to get the full refurbishment (a massive overhaul after 2 more voyages.) It shows. The were many broken and "slapped together" fixes in the staterooms and around the ship. Broken fixtures, wobbly furniture, ... Read More
This is the first ship to get the full refurbishment (a massive overhaul after 2 more voyages.) It shows. The were many broken and "slapped together" fixes in the staterooms and around the ship. Broken fixtures, wobbly furniture, poor mattresses, stains, puddles... The skylight over the Cosmos Lounge had a tarp over it - probably from leaks they were giving up on repairing. Our bathroom had black mildew, patched of grout, and broken tiles- and this was a Sky Suite. I bring this up as you should be aware of the schedule and avoid ships about to go to dry doc. It was obvious Celebrity is putting little effort into maintenance when they're about to refurbish the ship. Our experiences in the Luminae Restaurant were fabulous. The maitre'd, wait and bus staff, and sommelier were very professional/accommodating/fun. This made our vacation. Micheal's Club (lounge for suites) was also a highlight. The buffet and specialty restaurants were good enough. We just had to keep from eating too much. The itinerary (Hong Kong to Singapore) was the reason for picking the cruise. We'd go again - just on the refurbished ship. Read Less
5 Helpful Votes
Sail Date: November 2018
This was along awaited trip to the far east and inparticular first time visits to Hong Kong and Singapore, where my parents lived for 20 years The ship moored ocernight in both Hong Kong and Singapore which along with a few days in ... Read More
This was along awaited trip to the far east and inparticular first time visits to Hong Kong and Singapore, where my parents lived for 20 years The ship moored ocernight in both Hong Kong and Singapore which along with a few days in hotels gave us time to explore Singapore is the most beatiful city and so accessible by road, river and train Whilst the Millenium is clearly in need of a refit, the crew make up for this with service in every are being top class My wife has food allergies and the restaurant staff were brilliant at getting this right each night, this coupled with a very attentive wine waiter and some great company each night made for memorable dining We haven't been on many cruises (5) but the entertainment on this ship was the best! A superb ships company gave stunning shows in the main theater and the cosmos lounge. The guest artist were all top qaulity and very varied West end eat your heart out, where else can you be served a gin and tonic in your seat. Our captain (nicolaos was the ,most visible w ehave seen attending losts of the vents and being available for chats / feedback and I'm sure that helped with the overall culture onboard The only negative is the need to charge so much for wifi on board, nearly $30 a day for access is ridiculous, todays traveller expects to be connected 24/7 - even on holiday Read Less
4 Helpful Votes
Sail Date: November 2018
A well organised experience supported by excellent staff made it a great cruise to very different and interesting places. The small tours and experience of travelling around on our own was great fun. We also joined four Cruise Critic ... Read More
A well organised experience supported by excellent staff made it a great cruise to very different and interesting places. The small tours and experience of travelling around on our own was great fun. We also joined four Cruise Critic excursions, which proved as usual to be well organised with great people and good value for money. Embarkation and disembarkation were the easiest that we have ever experienced. Although having to queue in the open for over an hour and a half at one of Japan’s final ports, was not great. We did not use any of the specialty restaurants as we didn’t feel the need, although would suggest that Celebrity should aim to be more adventurous in the main restaurants. More emphasis on local cuisine of the ports visited would be good. Visiting acts for the onboard entertainment were of high quality, there was definitely something to meet all tastes. Although the Millennium is looking a little worn around the edges (refit scheduled for January 2019), it must be said that it was spotlessly clean at all times. All staff presented as being efficient, well trained, helpful and friendly. Read Less
5 Helpful Votes
Sail Date: November 2018
Celebrity Millennium Ship Review In November 2018 we took a 14 Night/15 Day cruise departing from Yokohama Osanbashi International Passenger Terminal, with stops in Japan, Shanghai, Taiwan and Hong Kong. The Celebrity Millennium ship ... Read More
Celebrity Millennium Ship Review In November 2018 we took a 14 Night/15 Day cruise departing from Yokohama Osanbashi International Passenger Terminal, with stops in Japan, Shanghai, Taiwan and Hong Kong. The Celebrity Millennium ship was showing its age, but it was very clean and well maintained. The staff told us that the ship was going into dry dock in Jan 2019 and would be completely refurbished, so if you go anytime in (or after) Feb 2019 much of the main areas of the ship will be new/refreshed. The Main Dining Room Service was generally very good, there were only a few times when seating at Dinner was chaotic (the last night was terrible). The problem seemed to be breakdown of communication between the ladies up front making the table seat assignments and staff on the floor seating people (not sure why). There was always good variety of food choices but not once in 14 nights was any Japanese or Chinese food served in the Main Dining Room (we would have liked this option), although it was served in the buffet on select nights. Quisine specialty restaurant was worth the $30 per person upcharge we paid for it (we got a discount). The food selection was very good/different, but even picky eaters will find a lot to enjoy here, so don’t let the food descriptions put you off. We liked it better than Tuscan Grill. Café Bacio - the coffee/pastries here were excellent and we thought the staff gave the best service on the ship! They could expand this area 3 times and it would still be full. My only complaint related to other guests, some of whom would park themselves at a table for 4 (or 2) with a laptop and sit there for hours taking up tables. Immigration Clearance and Port Shuttles You can’t find out in advance from Celebrity (we tried) but at EVERY port there was a FREE Shuttle; depending on the port it would take you right into town OR to a train station. So, if you don’t want to take a cruise-ship tour (and you are an independent traveler) you don’t need one. Shanghai is the exception; you need to be very careful at this port. If you don’t book a tour with Celebrity, the Reception Desk makes you prove that you have either (a) booked a Private Tour AND that the Tour Operator has obtained the immigration clearance on your behalf or (b) a FULL Visa to visit China. Even people who DID have a Full Visa had problems getting off the ship (Celebrity staff questioned them at length). They are looking out for you, but it can still be annoying. Celebrity collects your Passports at the end of day in Kagoshima, so that they can get the Chinese (144 hour) immigration sticker which they attach to one photocopy of your passport page. The night before the Shanghai Port they put the copy your stateroom. You must carry the photocopy and your Sea pass while in Shanghai. They don’t return your Passport until Hong Kong, but they don’t tell you that for several days. They expect you to know that you should carry a photocopy in Okinawa and in Taipei (the copies will be put in your rooms with an immigration sticker for those countries). Shanghai Boashan Port Cruise Terminal is new, very large (it’s a long walk from the terminal back to the ship, at least 1km) and empty. There is almost nothing inside the Port Terminal (no gift shop, stores or services). Japan Ports Sun Nov 11, 2018 Port of Shimizu for Mt. Fuji/Shimizu. From the Cruise Port there is a FREE shuttle that runs every 20 minutes to Shimizu JR Station. We took the Celebrity Shizukoa City Highlights Half Day Tour (4 hours) because of the short time in port (8:00 a.m. – 6:00 p.m.) for $99 USD per person. First we visited Momijiyama Japanese Garden in Sumpu Castle Park for approximately 45 minutes. There was a nice little Tea House here. When leaving we had a view of Sumpu Castle from the outside only. Then we went visited the Sengen Shrine (very nice) and had some time to walk around/shop here. We would have preferred more time at the Mt Fuji (Miho no Matsubara) viewing site. There you walk up the path of a small hill and then down onto a wild beach (when walking, be careful of tree roots in the sand) so we only had around 10 minutes to take photos of Fuji San. But we got lucky and had a good clear view. There was also a nice small gift shop (with a public restroom) at bottom of hill selling souvenirs, tea and food items but we were only given 5 minutes to shop before we had to get back to the bus to return to the ship. There are small stalls at the port selling items. I found a T-Shirt I liked; the stall sells American sizes (just ask for them). Nov 12, 2018 (Port of Kobe for) Kyoto Kyoto is very crowded everywhere you go, so be prepared for that. We arranged in advance (via email) for a 9 1/2-hour private tour of Kyoto through Green Tomato; our guide was Yuko Hirai. We paid Y130,000 for 3 people (around $515 CAD per person) for a private car with a Driver and English-speaking Guide. They took us exactly where we wanted to go and were flexible with time at each location, so it was well worth the price in our opinion and we do recommend Green Tomato. A comparable Cruise Ship Tour on a Coach with 40 people and a set itinerary cost around $430 CAD per person. First, we went to the Crossing the Moon Bridge (not much to see here, you walk across the bridge, look at the river and take photos). Then we walked for approximately 1/2 hour through the town (past many nice small shops and restaurants) to the Bamboo Forrest. We walked into the Forrest along a busy path (rickshaws share the same path) to areas where we saw small shrines and took pictures of the Bamboo Forrest (amazing place). Then we went to Kiyomizu-dera Temple; there are several levels to walk up past old buildings. The veranda on the top level was closed because they are doing renovations, so part of it is covered in scaffolding but from inside there were still good areas to see the views outside. When you walk back from the temple there are lots of great shops that sell souvenirs, clothing and sweets/food in a wide range of quality. We could have spent hours just shopping here. Next we went to see Kinkaku-ji (Golden Pavilion Zen Buddhist Temple); we walked along beautiful tree lined paths and then saw the temple. There was a small stand selling souvenirs like Omamori (lucky charms) with the Golden Temple and other symbols on them. After which we went to the Kyoto Tower and had a Yakitori dinner (chicken skewers, salad, rice) on the lower level of the Tower. This level had lots of different restaurants to choose from (Japanese, Mexican, Kobe Beef and more). If we ever go back to Kyoto we would stay in this area because it is so vibrant. Last we stopped at the Fushimi Inari Shrine, at night it is nearly empty (we only saw a couple of other people there). It is lighted but still can be dark in areas, so if you go late on your own we would suggest you take a flashlight. We didn’t walk all the way up (would take over 2 hours); part-way was good for a photo stop. Nov 13, 2018 Kobe From Kobe Cruise Port there is a FREE shuttle that ran from 9:00 am - 6:40 pm (every 20 minutes) to a shopping Mall in downtown Kobe. From the Mall you can walk to the 2 main shopping districts and Chinatown. The shuttles do get very crowded, so consider taking the taxis parked outside. Taxis don’t cost much, from downtown to the cruise terminal was just 700 Yen (around $8.50 CAD one-way). There is a City Loop Bus once you get into town (the Bus Stops are clearly marked); Adults Fares are $260Y single fare ($3 CAD) or $660Y All-day Pass ($8 CAD), you just pay the Driver. It takes you to many different locations and tourist sites throughout the City and runs every 20 minutes (but it gets very crowded too). We took a Taxi to the Herb Gardens for (I think it cost around $15 CAD). For a round-trip ticket on the Gondola (in Japan they call Gondolas “Ropeways”) it cost $1500 yen ($18 CAD) per person. You buy your ticket inside from a machine and then walk to the Gondola boarding area. Once onboard it takes about 10 minutes to get to the top Terrace (the views are fantastic) where there are many gardens (flowers, herbs) and a shop that sells different botanical/other products. You can easily spend 2 to 3 hours here. The Veranda Café is a bit pricey $4,800 Yen for English style Tea and cakes for 3 people (around $20 CAD each) but for the great views, atmosphere and excellent service it’s worth the price! We walked down to mid-way station (you have to) to get back on board the Gondola; the paths are full of beautiful plants and there is a waterfall you can visit. It is a bit steep though, so it wouldn’t be good for anyone who has trouble walking, but there are places to stop and rest. There’s a City Loop Bus stop nearby (follow the signs down) so when we left to go to the Chinatown area downtown, we took the bus. This a GREAT Port/Terminal with Information booths Downstairs (large) and Upstairs (smaller) and the Staff are VERY helpful. Before you leave the Terminal sign up (on your phone) for Kobe FREE Wi-Fi. It can be used by Tourists for up to 7 days and worked in the Terminal AND throughout most areas in Kobe. Private Tour Guides can meet people on either of 2 levels (usually holding a sign with your name on it) so make sure you know where to meet yours. There are also a few locals with signs, waiting for people to walk up to them (they don’t approach you) who you can book a tour with. On the Lower level there is a Currency exchange if you need it (and they were happy to just change large bills, into smaller bills for us). Later in the day they had shopping tables set up on Level 2 of the Terminal and a place where you could do FREE crafts. There were lots of places to sit; this is a very good port for Independent travelers. Nov 15, 2018 Kagoshima There is a FREE shuttle from cruise terminal to Kagoshima city centre (takes 30 minutes) that runs from 7:00 am- 5:30 pm. For us Kagoshima was a pleasant surprise (we didn’t know much about it); it has a lovely sub-tropical climate. For $200 USD per person we took a Celebrity Cruise Tour to Chiran Samurai Village & Ibusuki Sand Bath Experience. First we went to Chiran Gardens to see the exteriors of historic Samurai houses. We walked along narrow paths lined with trees and flowers. Outside the village by the bus parking are public washrooms. Then we went for the Sand Bath experience at Ibusuki Iwasaki Hotel (we liked this hotel, beautiful gardens and views of the beach and volcano, right next to a big Golf Course). You go to the B4 floor changing room, remove all your clothes (store them in a locker) and put on a Kimono. We weren’t sure how comfortable we would be with this, but it was no problem, there is a nice changing room with individual showers for later (so very discrete). TIP: LADIES, there is only one bathroom in the change room, but there is a large multi-stall washroom before you go out to the sand bath. Then we took the elevator to B5 floor and walked outside to the sand-bath area. We laid down on the sand in a row (with others); a towel is placed first under your head and then staff came with shovels and buried us in the warm sand. The only part of your body not covered is your head/face. You can easily sit up and shake off the sand, if you find it gets too hot (I stayed for 15 mins and could remained longer). Most people stay buried between 10-20 minutes. Then we sat up, shook off the sand and went to a hot pool to rinse off (still wearing a Kimono). Next we went back to shower off and change into a clean dry kimono. You can go upstairs to the Sky Bath and go in a communal hot pool (ladies are separated from the men), but you must be nude, so not for everyone. After everyone was finished, we went to the top floor of the hotel and had a great lunch (even better food than on the cruise ship) with panoramic views of the hotel grounds, ocean and off in the distance a Volcano. This was one of the better run ship tours we went on, our guide Yoko was really good. Our last stop was at Lake Ikeda to take pictures of the lake/flowers/Volcano. There was a nice large gift shop (has public washrooms); we had around 1/2 hour to shop and before returning to the bus. When you return to the Port you go through a FULL immigration clearance - even people who stayed on board had to get off here and clear immigration. This meant long lineups; we were the first tour bus to get back to the ship and we waited in line for 1 hour, so be prepared. Shanghai Port of Boashan. In Shanghai tourists can visit for 144 hours without requiring a Chinese Visa but you MUST have an immigration clearance sticker. If you don’t book a tour with Celebrity, the Reception Desk makes you prove (a couple of days) in advance that you have either (a) booked a Private Tour AND that the Tour Operator has obtained the immigration sticker/clearance on your behalf or (b) you have a FULL Visa to visit China. Even people who DID have a Full Visa had problems getting off the ship (Celebrity staff questioned them at length). The staff were less than polite to them; I understand they are looking out for you, but it was still annoying. We tried to a book private tour through a Celebrity in advance, but their website had very poor information and even when we called Celebrity direct in advance to inquire, we had no luck. But once on-board the Private Excursions Desk Staff were excellent and able to arrange what we wanted. While onboard we (3) booked a Celebrity 8-hour Private Tour of Shanghai for $200 USD per person. Our Guide Ella and Driver Mr. Lu took us exactly where we asked them to (we had been to Shanghai before). We went to Yu Yuan Garden for shopping (lots to see here but we had been before, so we just wanted to shop), then to Xintiandi and Tianzifang which are trendy/new shopping and entertainment districts. We (4) had lunch at the 1 Star Michelin Restaurant Din Tai Fung; we paid $386 yuan ($76 CAD) for a double order of soup dumplings (fantastic), rice, sweet & sour pork and beverages. It averaged out at just under $20 CAD per person and was one of the best meals we had on our trip. Then we ended at the Fairmont Peace Hotel on the Bund for cocktails on their outdoor 9th floor rooftop bar, which has stunning views. 3 Cocktails cost a total of $486 Yuan ($95 CAD) with tip, so it averaged $32 CAD each, but it is so worth it for the views and the service was excellent. They gave us complimentary (spicy) assorted nuts to snack on. We heard other people who took bus tours complaining that they barely got off the bus and were basically just driven around the city. We told the Private Excursions Desk that they should advertise this private tour option better because it is well worth the money. Okinawa Japan Nov 19th The night before we arrived in Okinawa, we were given a letter telling us what Group# we would be in for the next day and a customs declaration form (and example of how to fill it in); only 1 person per cabin had to fill in the form. This was because we came from Shanghai and needed to re-clear immigration to go back into Japan. On the day in Port a PA announcement came on at. 7:15 am and passengers were told they would be called by Group# to proceed to gangway and disembark to go through Japanese immigration. We had to have our Sea pass card, copy of our Passport, the letter stating the Group # we were in and Customs form filled in by one family member. DON’T forget any of these documents or they make you get out of line and go back to get them. I recorded the times below because they will help you to estimate what time you might be called, when given one of these numbers (we had time for a leisurely breakfast). Group 1 at 7:15 am; Group 2 at 7:25 am; Group 3 at 7:31 am; Group 4 at 8:00 am; Group 5 at 8:08 am (4&5 Shore Excursions); Group 6 at 8:31 am and Group 7 (people w no Celebrity shore excursion) at 8:40 am. Last called were the people not going ashore for the day; they STILL had to disembark and clear immigration (and then they could return to the ship). By 8:50 am we were inside the terminal waiting to go through immigration clearance; it took us 15 minutes to get through (Japan is very efficient). There was an information booth and we got a (free) map of Kokusai-Dori (International) St. and the surrounding area. They circled the Makishi Public Market (a good area to be dropped off at) and the Wakasa Berth (what they call the Cruise Ship Dock) so that we could just show the Taxi Driver if there was any language issue (this worked great). We just wanted to shop, so we took a Taxi to Kokusai-Dori; it took around 10 minutes and cost Y830 ($11 CAD). There are lots of souvenir stores, long narrow streets full of stores, restaurants and there is even a Starbucks on the main street that has Free Wi-Fi. From Kokusai-Dori St we took a Taxi to DFS (Duty Free Shopping) Galleria. These are very high-end shops; it took under 10 minutes to get there and cost Y690 ($12 CAD). From there we walked a block over to Naha Main Place Shopping Plaza, it has more main stream shops for locals and tourists and several nice restaurants. From Naha Main Place Shopping Plaza, we took a Taxi to return to Wakasa Berth; it took 15 mins and cost Y1,040 ($13). So, for a total of $36 CAD ($11 each, because there were 3 of us) we took Taxis to multiple locations and had a nice day of shopping. Once back at the Terminal we had to hand in the copy of the passport we were carrying. Then as the ship left the Port local performers did a Drumming ceremony. Taiwan Nov 20th & 21st Although the Celebrity “Today” paper said copies of our passport with the Taiwanese immigration stamp would be put in our stateroom the night before, they were actually slipped under our door at 8:00 am on Nov 20th. At Keelung Port, there are information booths where you can get maps, book private tours and LOTS of Taxis outside. During the day there are ladies at a table who will change foreign currency to TWD. The day your ship departs there is a Currency exchange on Level 2 (opened at 4:00 pm on our last day) where they will change TWD (only) back to USD (only) at a very good Bank Rate. There is an information booth next to the main floor Homee Cafe where they have mail service (if you have a postcard with a stamp on it, hand it in and they will mail it for you). Day 1: we didn’t want to take a Tour (we had done our research) so we took a Taxi from Keelung Port to Taipei 101 Tower for $900 TWD ($39 CAD); the cost was $600 TWD ($25 CAD) and your ticket shows the “entrance time” you get to go up the elevator. In light traffic it took around 35 minutes to get to the Tower and the huge shopping Mall it is located in. If you just want to go up the Tower and shop, this is a good area to go to. We had lunch at Din Tai Fung a 1 Michelin Star Dumpling restaurant (we would recommend it, very good food for a reasonable price). The return trip by Taxi back to Keelung Port (in very heavy traffic) cost under $700 TWD ($30 CAD) so be aware the Taxi Drivers picking you up at the Port are charging a Premium. Day 2: A Taxi from Keelung Port to the Presidential Office (Palace) was just over $1000 TWD ($43 CAD) but it is farther away than Tower 101; it took around 1/2 hour in light traffic to get there. You line up for a FREE Tour and must go through Security Clearance (they check your purses and bags). You can’t take video here; you must lock your video-camera up in the FREE lockers they provide (they give you the locker key to carry). There are public washrooms right next to the lockers, if you need to use them do it before the tour starts re afterwards you will have to ask a Guard to take you back to this (restricted) area. We (3) were given a Private Tour by an English-speaking guide. Once inside, we asked politely and were allowed to take photos in some areas (just make sure you DO ask). Our Guide seemed a little standoffish at first, but when she realized we were sincerely interested in learning more about Taiwan she became very friendly. At the end of the Tour there is a nice small gift shop and there is a post office in the Palace if you want to stop and buy specialty stamps. Then we were taken back to the front, so we could pick up our video-camera. People say you can walk to Lungshan Temple from the Presidential Office, but it’s quite far away. To get a Taxi just walk 1 block past the Presidential Office up to the shopping street (you can see it). A Taxi to Lungshan Temple was just $100 TWD ($4 CAD) and took less than 10 minutes by car. We loved this beautiful temple, it was once of our favourite places in Taipei. There is no entrance fee, but they do accept donations. There are some local shops nearby that sell some souvenirs. A Taxi from Lungshan Temple to Chang Kai-Shek Memorial was also $100 TWD (took 5 minutes). Taxis were a are cheap and fast way to get from place to place and well worth the price, when time is of importance. Chang Kai-Shek Memorial is mostly a place to walk around and take photos of the building exteriors (it doesn’t cost anything). But make sure to go into the side entrance of the largest building where there are a few nice places to get a drink or something to eat inside. There’s also a lovely Arts orientated selection of small shops. Many people just stayed in the Keelung area (which has markets/restaurants/shops/temples) and said they liked it so much, they didn’t even go into Taiwan. Hong Kong We had been to Hong Kong before, so we took a Taxi from Kai-Terminal to the TOP of Victoria Peak; it took 1 hour to get there and cost $205 HKD (around $35 CAD). Well worth the price because it saved us a lot of time and we could walk right into the Peak complex. There’s was a lot of construction in this area (late Nov 2018) so we had to walk through a parkade to get to the Peak, but the view is still fantastic, so make the effort. There are several shops inside where you can buy souvenirs (but they are priced higher than the same thing would cost you in local markets). There are also a few places to eat and a nice coffee shop where you can access free Wi-Fi (ask for the login password when you order your coffee). The we took a Taxi to the Hard Rock Cafe located at 55 D'Aguilar Street in Lan Kwai Fong, Central, Hong Kong. It’s a typical Hard Rock so if you are a fan you will enjoy it (has a nice Rock Shop). One thing to be aware of is that Taxi Drivers in Hong Kong want to earn the highest fares possible (e.g. Airport Transfers) and will often refuse to pick up passengers even when empty (if they stop for you and you aren’t going very far, they refuse to pick you up, even though by regulation they ARE supposed to). This happened to us several times during our stay here. If this happens to you, go to the nearest Hotel or Information Kiosk at a Shopping Mall and ask them to get a Taxi for you (they are very helpful). Disembarkation Day The night before disembarkation we were given a newsletter with details about disembarkation. At 7:15 a.m. self-assist guests only (you keep/carry off your own luggage) were allowed to disembark. The Regular Disembarkation process started at 7:45 a.m.; all other guests were assigned a number. We were in group 20 and had been told to meet at 8:55 a.m. in Rendezvous Lounge. But at 8:45 a.m. they made a general call for groups 19 and 20 to go to the gangplank on Deck 4. We had to scan our Sea pass cards on exit, but no one asked to see our Passport or for the Hong Kong Departure card we had been told to fill in and there was no immigration/customs queue. So, by 9:05 a.m. we had made the (long) walk through the terminal, picked up our luggage from the area marked 20 and were in the Level 1 area to meet the private car we had ordered (we were staying over 1 more night in Kowloon). There was a Free shuttle area too. We arranged for the Cordis Hotel (Mercedes Benz) Mini-Van to pick us up at Kai-Tek Cruise Terminal at 10:15 a.m. It cost $690 HKD ($116 CAD) and took approximately 30 minutes to go from the Cruise Port to the Cordis Hotel in Kowloon. Read Less
7 Helpful Votes
Sail Date: November 2018
We are in our early 70's - this was our 40th cruise - but only the 2nd with Celebrity (usually we cruise with either Princess or NCL) - We choose this for the itinerary - always wanted to see Hong Kong ! We are spoiled, and have ... Read More
We are in our early 70's - this was our 40th cruise - but only the 2nd with Celebrity (usually we cruise with either Princess or NCL) - We choose this for the itinerary - always wanted to see Hong Kong ! We are spoiled, and have cruised in suites for the last several years. The Room - we had a Celebrity Suite - #9096 - yes - we did hear chairs scrapping, etc. noise from Deck 10 above (but this was the last Celebrity Suite available) - and the noise was not so bad that it actually woke us up from sleeping or anything. The floor to ceiling windows were wonderful, and the extra space with the dining table were great. The balcony was indeed, narrow - but no problem - just turned the chairs sideways ! The totally negative part about the room (which we had read about, and were fore-warned) was the bathroom - very small - and the HUGE step in and out that you had to take to get in and out of the tub or the shower (combination tub and shower) The ship did show a little wear and tear - but nothing all that horrible (or worth reporting as far as I am concerned) The service and the food in the Luminae Restaurant was absolutely outstanding ! - You could pretty much ask for anything that you wanted. You could always order from the menu from the main dining room if there wasn't anything on the Luminae menu that caught your fancy. The wait staff were beyond great - welcomed you by name whenever they saw you. Our meals were, without a doubt, the highlight of the trip ! We did eat in the Italian Restaurant one night - it was OK - expensive wine. We found no reason to venture out of the Luminae after that. The entertainment was hit and miss. The production shows with the ship singers and dancers were very, very good - and very well attended. The other entertainment were things like jugglers and harmonica players (!) - not so good, and not so well attended. (of course, there were a couple of ports that the ship overnighted at, so passengers may have stayed ashore on shore excursions later than normal. Read Less
Celebrity Millennium Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.5 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 3.5 3.6
Service 5.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.1

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