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9 Helpful Votes
Sail Date: February 2019
When booked we didn’t know the Millennium was being refitted which would have worried us. Despite a few horror stories from others over dinner we can only judge as we found and our room was perfect. We understand some people got ... Read More
When booked we didn’t know the Millennium was being refitted which would have worried us. Despite a few horror stories from others over dinner we can only judge as we found and our room was perfect. We understand some people got free cruises or some good compensation for their cabins not being ready. Great service, food and quality of excursion we chose although others reported a bit hit and miss. Wonderful entertainment on board with live bands throughout the ship every day. Only slight gripe was speed of service at the bars. When on a drinks package, it still take >14 key presses to ring in a drink on the till and there was much dissatisfaction on how many staff and the speed of service particularly at peak times plus queue jumping was an issue. All in all a great first cruise for us leaving us wanting more. We’ll definitely look at celebrity again and can recommend Millennium without any hesitation. Read Less
3 Helpful Votes
Sail Date: February 2019
What can I say, from the moment we got to our stateroom which had no electricity it felt like deck 9 was not completed. We were offered a stateroom on deck 10 only to find someone else’s case on the bed and their shoes at the side of the ... Read More
What can I say, from the moment we got to our stateroom which had no electricity it felt like deck 9 was not completed. We were offered a stateroom on deck 10 only to find someone else’s case on the bed and their shoes at the side of the bed. We duly reported this and was told that’s not possible, not nice to be doubted, the room had not been allocated to anyone. The paintwork on the balcony was rough, not painted properly. The bedside lamp never worked, the air conditioning needed altered as the air was warm, the bathroom door was very squeaky, we had no toiletries for two days. The standard type lamp switch was too high. We ordered room service for between 7-7.30 expecting it around 7.15 am, when it didn’t arrive by 7.30 am, I phoned and said it was too late. We got a phone call five minutes later to say it was on its way but I cancelled it, I’m not sure where the tray would go as we didn’t have a table. We dined in Blu every evening and enjoyed it. We went to the Spa for a sauna but unfortunately it wasn’t working, we thought we would relax on the tiled heated seat, it didn’t work either, these were working on our next visit and we enjoyed it. The entertainment was good but not enough staff to take orders for drinks, we ordered one night, had our passes brought back but never got a drink. The first day off the ship was a joke, the queue to get into the theatre went right back through the casino and round again. The next time leaving the ship this was sorted and more like what you would expect. The self service restaurant didn’t have enough staff, I was difficult to try and get a refreshment, the layout wasn’t good, especially if like me you only wanted some bread and cold cuts, I was a bit anxious encase I couldn’t find my husband as it was very busy. The excursions were good but the buses lacked decent seatbelts or none at all. We were on the Equinox in May last year and it was excellent, we were very disappointed in the Millennium, the staff didn’t seem to have gelled, the room attendant missed emptying the bins in the bathroom at night, only occasionally we got a chocolate left on our pillow, no fruit, then there was no table to put it on. We were lucky about the minor details we experienced, others were not so lucky. I will travel again as we received a voucher for a future cruise but at the prices quoted it might not get used. Read Less
16 Helpful Votes
Sail Date: February 2019
We booked this because we couldn't fault celebrity Constellation last June. It was our first visit to Asia. The cabins are lovely but there were numerous problems and guest services had constant queues throughout the cruise. Our ... Read More
We booked this because we couldn't fault celebrity Constellation last June. It was our first visit to Asia. The cabins are lovely but there were numerous problems and guest services had constant queues throughout the cruise. Our drinks package wasn't added to the cards along with hundreds of others, we had a few minor problems with the cabin and we didn't get any chocolates on our pillows, even though others on our deck did. Unfortunately, we had a connecting door and neighbours who liked TV all night. We could hear every word through the door. Service was very slow for the first few days but improved a lot after that. I thought my birthday might have been acknowledged too but I didn't even get a song, which is unusual for celebrity. The food and entertainment were great and we loved the itinerary. The captain was fab too with a brilliant sense of humour! I hope the problems are sorted now. Read Less
7 Helpful Votes
Sail Date: February 2019
We booked this cruise over a year ago based on the Singapore, Viet Nam and Hong Kong Itinerary. Unbeknownst to us, this was going to be the first cruise after the Millenium was being refurbished in dry-dock. The ship was being ... Read More
We booked this cruise over a year ago based on the Singapore, Viet Nam and Hong Kong Itinerary. Unbeknownst to us, this was going to be the first cruise after the Millenium was being refurbished in dry-dock. The ship was being "touched up" right up to the time we sailed and throughout the sailing. We were told to arrive any time between 11:30 AM and 3:30 AM. Registration was fairly uncomplicated. Groups were seated based on cabin class. One of the ship's vocalist played as entertainment (beautiful voice), while we waited. Finally, at just after 12:30, an hour late, we were allowed to board. There was a great deal of excitement as everyone came aboard. The crew was very welcoming and went out of their way to assist. There was a nervous excitement in the air. We loved the new design and the feel of the ship. Our first constructive criticism - we were Aqua class. Blu, the Aqua class restaurant, was closed for lunch. For lunch we were told to go to the buffet. I really dislike buffets. I avoid them. Being around crowds of people fighting for food is not my idea of relaxation nor the way to begin a cruise. There was lunch at Luminae for suites. There was a private lunch for Concierge class in Metropolitan Dining Room. Blu should have been open for lunch. Our Cabin - we really liked the decor of the cabin and the design of the bathroom. The new beds are heavenly! There were some items that had been forgotten or not finished in our cabin. Celebrity was very responsive to the issues and by mid-cruise almost everything had been repaired. We weren't the only ones with room issues and from what I heard, Celebrity made every effort to make things right. The person we had dealt with in Guest Relations was excellent and checked each day until the room issues were resolved. The above issues are the only reasons I did not give our cruise 5 stars - an excellent rating. Dining - Blu was fantastic. We loved it so much we ate their exclusively. Our last Celebrity cruise we were in a suite and enjoyed Luminae - but this cruise - Blu might have been even better. The staff was truly outstanding. We enjoyed all of our meals there. Never felt rushed. Entertainment and Activities - there was so much to choose from. Truth is, this cruise we needed to unwind and just relax and that is exactly what we did. I used the spa for a whopping 7 times - the most I've ever been to a spa. Loved everyone there. We loved sitting on our veranda and staring out at the sea. The cruise was a very full one and most of the 2200 were from the UK and Australia. When we went to dance or watch a show it was packed. Excursions - We used Celebrity for our excursions with one exception. All were excellent and well worth the cost. Captain Alex - absolutely hysterical. He should be doing stand-up comedy. We looked forward to his morning addresses. To recap, the Millennium is a beautifully refurbished ship. My husband joked that it had that "new ship" smell. It was an almost perfect cruise minus a few things that were not ready or not finished in our Aqua cabin. The service we experienced was OUTSTANDING from everyone. We've only been back in the US 12 hours and miss the ship. Looking forward to our next cruise (booked on this cruise) in two years..... Read Less
15 Helpful Votes
Sail Date: February 2019
These our my personal opinions and feelings about the experience so the same scenarios may have a completely different impact on others. I travelled with my wife and the check in at Singapore was easy and we were on-board and in our ... Read More
These our my personal opinions and feelings about the experience so the same scenarios may have a completely different impact on others. I travelled with my wife and the check in at Singapore was easy and we were on-board and in our cabin within 30 minutes. We come from a small town of 1500 in Western Australia. So there were more people on this ship than in our town. I don't mind crowds but my tolerance is limited and need an escape. Our cabin was our refuge, especially during the sea days, it was laid out very nicely, clean and fair size too, we always go for a veranda cabin for that added feeling of extra space. The staff and food were awesome, I've never faulted a meal on a Celebrity Cruise (our 2nd which is 100% over our MSC experience during which I think I lost weight) but the dining room tables were crammed in, a table for two was literally 10cm from the next table. Impossible too have a nice intimate meal, you were shoulder to shoulder to the person next to you and a table away from your partner. We didn't use the speciality restaurants on this ship which would have given us the intimacy we were looking for but we just felt we had paid enough. It seems there is this assumption that everyone wants to socialise and in the dining room I felt it was forced upon you. I tried the buffet a couple of times but by the time I'd done 2 laps of the venue looking for an empty table the crowd had done my head in, buffets are not for me. The theatre was great with some awesome shows I think we only missed one. The crowds in the coffee shop were hit and miss but the fall back was a great take away service and the chocolate tarts have left me with some serious exercise requirements for when I get home. This was a 7 night cruise with 3 sea days, too many for my liking. If there is a next time I'll be looking for no sea days. Read Less
1 Helpful Vote
Sail Date: February 2019
The ship wasn’t completed after its refit, meanining there was on going work during the cruise.... at one point we couldn’t even keep our cabin door closed and locked.... nothing worse than having a drink with crew sanding the deck, ... Read More
The ship wasn’t completed after its refit, meanining there was on going work during the cruise.... at one point we couldn’t even keep our cabin door closed and locked.... nothing worse than having a drink with crew sanding the deck, the crew themselves were first class as was the food, the entertainment was pretty good as well.... as a overall picture I would probably cruise with you again as long as I knew the whole package was completed and the ship was ready to sail....the shore excursions were great and again the guides were very good .... the embarkation and disembarkation were very well organised and I must reiterate the crew did a fantastic job on what was a shoddy unfinished ship so I must congratulate them, I appreciate all your efforts to make the cruise a successful one and I’m sure the ship will be corrected and be in spec by now thank you Read Less
2 Helpful Votes
Sail Date: February 2019
We spent two nights in Singapore before boarding the ship on the 9th February. We had booked an Aqua class balcony and so had priority boarding which was fast and efficient. I was taken to a small room by Customs Officials as my ... Read More
We spent two nights in Singapore before boarding the ship on the 9th February. We had booked an Aqua class balcony and so had priority boarding which was fast and efficient. I was taken to a small room by Customs Officials as my fingerprints did not seem to match that which was taken at the airport on arrivals, but that was not the fault of Celebrity. After an hour or so, our cabin was ready to be occupied. We freshened up before going on deck to watch the ship leave Singapore. We noticed that the cabin was very hot, so turned the air conditioning to cold. We also booked single beds and the bed was made up as a double, but the cabin steward did change this for us. However on returning to our cabin, I found that the door would not lock. The cabin was also roasting hot and we had no bathroom shower gel or shampoo. There were also no towelling robes or tissues. Just minor things and eventually some shower gel arrived, but we had to wait 3 days for shampoo and tissues. We joined a very long queue at Customer Relations that evening and told them about the air conditioning and that the door would not lock. During that evening we had to put a suitcase against the door as it would not lock. It was also so hot in the room that my husband went upstairs around 3am and sat on the deck for a few hours to cool down. I spent a restless night being hot and not happy that the door would not lock. Our telephone also did not work and so we could not arrange a wakeup call for our trip to Ho Chi Minh City. Luckily my cell phone did wake us. On Tuesday 12th, I was so fed up with not sleeping at night and feeling exhausted that I wrote a note to Customer Relations. We would have liked to go on a tour that day, but felt absolutely shattered so did not book one. Quite a disappointment. Later that afternoon, I had a message on a working phone (at last!) that Customer Relations were going to sort out the door and the air conditioning. 4 days later the door locked and we had air conditioning although it did not get very cool. We also had problems with the balcony doors which were filthy and had been badly painted and wood shavings were in the runners. The balcony did not have a light fitting only loose wires. The Bathroom flooded every time we had a shower and there was a wet patch next to the bed, whether from the air conditioning unit above the bed or coming through the bathroom fitting I do not know. On the first evening we did not have the next day’s programme delivered so we were unaware that it was a “Chic Evening” which meant wearing evening dress and a suit. After seeing everyone in their finery queuing for the evening meal, we had to go downstairs and change into evening wear. On the last day we did not have any disembarkation information so did our own thing when leaving the ship. I do not feel that our cabin steward was the best, things were a bit slap happy at times, I know they have an awful lot to do and our bathroom was cleaned very well, but dirty glasses were not replaced and the canopies left had little flies on them. I am not sure how long they had been in the room so we did not eat them on any night. On a positive note, the food in the buffet was excellent and we do not normally use the buffet on cruises but we were disappointed with the restaurant as the choice was very limited and quite often came out lukewarm. Where are the delicious steaks we have been used to on Celebrity we were looking forward to them. The drinks package was very good and most of the staff were excellent. Ordering drinks took some time as it seemed to take the staff an age to tap in card details. The refurbished rooms were attractive and comfortable. We recommend the Café al Bacio for delicious cakes and coffee and the Ocean View Bar, the waiters were great and the view superb. Watching a film on the deck outside was also a good experience. Ho Chi Minh City was worth seeing, very busy and hot, but it made us eager to learn more about the Vietnam War and the city’s history. Despite the above comments, we would not hesitate to book Celebrity Again, we understand that problems occur when a ship has been in dry dock and completely refurbished. Read Less
2 Helpful Votes
Sail Date: December 2018
Christmas and New Years Cruise in Asia. My son and I went on this 14 day Cruise, we loved the food and the staff 95% were incredible. Unfortunately our cabin Steward was not one of them her cleaning especially the Bathroom being very ... Read More
Christmas and New Years Cruise in Asia. My son and I went on this 14 day Cruise, we loved the food and the staff 95% were incredible. Unfortunately our cabin Steward was not one of them her cleaning especially the Bathroom being very inadequate. The entertainment was very average and there was a distinct lack of things to do on Sea Days. The production shows especially Broadway were quite good just not the impersonators and hypnotist. The Martini Bar was the place to be with the boys making wonderful cocktails and entertaining us with there show of tossing the bottles and containers. Overall the staff and service well made up for any shortcomings and we had a great time, cant wait to get back on her in May after the renovations. Anyone onboard look out for a sommelier Jelena she was wonderful, and Gaynor & Kadak in the MDR anytime dining and delphante in the Rendezvous all fantastic. Read Less
5 Helpful Votes
Sail Date: December 2018
We have thoroughly enjoyed our cruise. The ship is a little shabby but this will be resolved in January when the ship goes into dry dock to be refurbished. The ship was immaculately clean and well maintained despite its age. We ate in ... Read More
We have thoroughly enjoyed our cruise. The ship is a little shabby but this will be resolved in January when the ship goes into dry dock to be refurbished. The ship was immaculately clean and well maintained despite its age. We ate in the Blu restaurant and the food was excellent, and there was always a good selection. The crew in the restaurant were amazing and always made us feel very special, and their service was exceptional. The food in the buffet was always good with lots of choice. Although it was usually very busy and sometimes difficult to locate a table. Celebrity can also not be blamed for the rude people who did not know how to queue and thought it ok to push their way around. We were a little disappointed with the entertainment in the theatre, and thought it quite poor. There were exceptions though and we always enjoyed performances by Bryan James (guitarist/singer) and sought out the venues where he was playing. We also enjoyed the quizzes and late evening entertainment in the Cosmos lounge. We particularly enjoyed the silent discos and the live band. We have already booked another cruise on Millennium and look forward to seeing the improvements made. Read Less
5 Helpful Votes
Sail Date: December 2018
This 14/15 day cruise visited only 4 ports [excluding the embarkation/debarkation ports], and all of these ports were a long way from the "nearby city"-- about 4-6 hours (rt) by bus. The only stop with an enjoyable town/city was ... Read More
This 14/15 day cruise visited only 4 ports [excluding the embarkation/debarkation ports], and all of these ports were a long way from the "nearby city"-- about 4-6 hours (rt) by bus. The only stop with an enjoyable town/city was Ha Long Bay--- which is/was fabulous! Why they did not also stop in Hainan, China (as other more caring cruise ships do) is completely beyond me!! While the ship is not overly large {great from my point of view}, it offers most of the things and services which other ships offer (I have taken more than 14 cruises]. What I found to be a "negative" are the constant charges one encounters-- and, at prices which are atrocious-- e.g. internet charges of $40+ per day, for very slow internet speeds. "Special meals" (which did not seems very "special" to me or any other "foodie") were expensive [$40+ per person and an 18% gratuity]. The cost of shore excursions were very high-- at least 300% more than using "local services"--- and they do not pay the service providers more! Also, all excursions stop at places where "things" can be bought--- and "kick backs" are provided- and paid for by the traveller! The service provided by the room attendants and waiters at the dining room was excellent-- as extra service was always done with a pleasant "can do attitude"!! The solarium was another gem... unused by the majority of passengers. I particularly liked the wave pool and the emphasis on "Thalassotherapy" [healing powers of various salts]. The entertainment offerings were "spotty"--- some excellent--- others not, while well attended and interesting lecture series were cut short/terminated without any warning!! The ship's captain was an excellent communicator and made his most welcome presence felt! Read Less
Celebrity Millennium Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.0 0.0
Family 3.5 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 5.0 0.0
Value For Money 4.5 0.0
Rates 4.0 0.0

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