1 Helpful Vote
Sail Date: April 2019
I was looking for a quick cruise that my wife and I could book. This one was perfect. We flew into Miami from Philadelphia and stayed overnight in South Beach. The next day we were on the first boarding group to board the ship. ... Read More
I was looking for a quick cruise that my wife and I could book. This one was perfect. We flew into Miami from Philadelphia and stayed overnight in South Beach. The next day we were on the first boarding group to board the ship. Embarkation was very easy and we were eating lunch onboard by Noon. The ship is an older one, but it just went through a renovation so a lot of the stuff was new. We were upgraded into a Family Picture Window Suite the day before sailing. The pools and bars were great. It was a short cruise so there were to a lot of kids running around. I also enjoyed the Main Dining halls. I did not go to any Specialty Restaurants. The buffet was like others buffets. The service was very good and everyone working on the ship was friendly. It was rare to pass a member of the crew without getting a "Hello" or "Good Morning", etc. Great Stirrup Cay was great. We missed this on our last cruise because the seas were too rough for the tenders. There were plenty of beach chairs available and a bar was never a far walk. It got a little rowdy on the tender back to the ship once the drunks were leaving the island, but it wasn't out of hand. My favorite room was the Spinnaker Lounge. It is in the very front of the ship and has great views. All in all this was a great cruise and I'd recommend it for somebody looking to get away for three days. Read Less
1 Helpful Vote
Sail Date: April 2019
The Ship alone was great. It just came out of drydock and it was almost like a new ship. The crew were also very kind. The dining room was our issue. Our wait staff on our first night needed some training again. All of our foos was ... Read More
The Ship alone was great. It just came out of drydock and it was almost like a new ship. The crew were also very kind. The dining room was our issue. Our wait staff on our first night needed some training again. All of our foos was not correct and he seemed not to care. The food also did not taste good either. I did not expect a lot because it was a 3 day cruise but it should have been better. Our room was always clean and neet. When we got off the ship at the end we did a facial recognition system for immigration and it was a lot faster and easier. We carried our bags off and was off the ship by 8am. Over all we had fun. We do not drink much so the drink package for us was water and coffee This shop is really not for kids. Read Less
1 Helpful Vote
Sail Date: April 2019
A friend and I decided on a last-minute cruise, as we both were looking for a week's vacation that required little planning. We booked about three weeks in advance and we were able to get an ocean view room. We were nervous because ... Read More
A friend and I decided on a last-minute cruise, as we both were looking for a week's vacation that required little planning. We booked about three weeks in advance and we were able to get an ocean view room. We were nervous because the room was on the 5th floor, same as the two main dining rooms, and near the elevators, but it ended up being a great location. Quick and easy to get everywhere, and we didn't hear any noise from the elevators. The ship was refurbished this year and it was done very nicely. Just the rooms can use an update!! Havana was a fun experience. I recommend the 'Best of Havana' six hour tour. We wouldn't have known where to go without doing a lot of research (and since we didn't have cell service for directions). The tour was half bus ride/half walking. We ended up being on the bus a little more due to the rain, but our tour guide was great. We also got to do rum and coffee tastings, and time to purchase cigars as well, if you wanted. After the tour we wandered to the hotel where Hemingway spent his time and sat in the lobby bar drinking mojitos and listening to a wonderful piano player for an hour or two. It was fantastic. The indoor market isn't worth going to. It's about 100 booths with tourist tchotchkes. The next day was a ship/cruise day. Unfortunately it rained a bit and was cloudy, but we still enjoyed some sun on the deck. Not too much great entertainment on the ship, but that was expected since it's a smaller ship. We spent most evenings at the mojito bar or the local or at the karaoke bar. Great Stirrup Cay was wonderful. If you plan to lay by the beach all day, I recommend trying to get out on one of the first tenders so you can get chairs by the water. Floats are only $16 to have all day, and we had a $50 credit that we used towards them. Getting on the ship and disembarking (in Havana as well), was run very smoothly. We never waited in a line at any point. Even exchanging currency in Havana. I've been on cruises we're you're in line for a long time. I recommended keeping your suitcase and walking off with it on the last day. Again, there was no line, so we walked right off! Read Less
1 Helpful Vote
Sail Date: April 2019
This was our 25th cruise and 4th with NCL. It was a last minute cruise booked directly through NCL. At no time in the booking process were we informed that the tips per day were increasing from $14.50 pp to $20.00 pp. Upon receiving bill ... Read More
This was our 25th cruise and 4th with NCL. It was a last minute cruise booked directly through NCL. At no time in the booking process were we informed that the tips per day were increasing from $14.50 pp to $20.00 pp. Upon receiving bill under door on day of departure, was the first I would see this change. I immediately called the cruise line on the car ride home and was put on hold for one hour. Getting no satisfaction from the agent I called back again and was put on hold for another hour. Finally, I was told that we could have prepaid the $14.50 before April 1. This we were never told upon booking directly with NCL. The agent gave us a $50. Credit towards another cruise if we book within 2 years. I doubt we will be on NCL again any time soon. My assessment of this cruise is the following: Ship: Nice renovation and very clean. Small public rooms which made for congestion. Food: C- The buffets were less than average with few bake goods. No cookies, croissant, danish, etc. the entire 4 days until the very last morning. Baker must have been sick. Crossing dining room was good with excellent wait staff. Food was average. Entertainment: Fabulous shows! Cabin: Porthole, small but functional. Very pleasant & efficient Cabin person. Destination:Cuba is very interesting and will return for another visit. Private island was nice. Passengers: Too many drunken passengers taking advantage of their bar packages. I doubt many of them will even remember they were on a cruise. Read Less
1 Helpful Vote
Sail Date: March 2019
The ship doesn't have all the bells and whistles the newer ships have, but its not the reason I chose this ship. I chose this ship because I liked the itinerary. If you are interested in the ship's activities, you will probably ... Read More
The ship doesn't have all the bells and whistles the newer ships have, but its not the reason I chose this ship. I chose this ship because I liked the itinerary. If you are interested in the ship's activities, you will probably not be too pleased...unless laying by the pool with a good book is your thing. I love the smaller ships. For some reason, the service is more attentive. Every port was great. Our OV cabin had no issues and the bed was really comfortable...truly slept well every night. I believe the bedding was new. With the promo, we tried 3 of the restaurants. Our party found Cagney's to be the best. Some dishes were bland. Maybe an investment in better cooks would be helpful. The food looked better than it tasted. Not to get it twisted, you can find/get good food, you just have to seek it out. I LOVE the fact our food and drinks were included in NCL's private island (stirrup cay). That is a marvelous idea! There are restaurants on their island. I only tried 1 (something grill). Hamburgers, hot/chili dogs, jerk chicken, etc. The food was tasty. Food, cocktails, fun in the sun...all good. Getting into the port late for Key West was problematic. Thousands of people lined up to get off the ship at the same time was not fun. NCL should have this type of issue better coordinated. Once off, all was good. I had my first key lime pie...yummy. Also, enjoyed some key lime pie martinis. I've heard good and bad about Havana. IMO, it was a good experience. I enjoyed my visit there. Some didn't like the crumbing buildings. It didn't bother me. It is what happens when the infrastructure isn't kept up. I wasn't surprised at all. They are still driving in cars from the 50's...it's like time has kinda stood still. Many places only had stairs, not elevators. You might wanna check ahead, if stairs are a problem for you. We did a classic car tour...fabulous! Some did the convertible, others the hardtop. Great tour. Definitely recommend the classic car tour! LOVED the fact the currency exchange is right at the terminal. Upon returning, we could exchange the CUC back to US dollars. Every night we did the Bliss nightclub. I believe we closed it 4 out of 5 nights. We were 1-inch from being spring breakers (we are a over 40 group). I like the smaller ship for its intimacy. You get to know the ship staff. We actually had a bar waiter...whenever he would see us, he would take our order. Our cabin steward would always greet us by name with a smile. It has been 2 weeks now and I am still smiling from the great time I had aboard the NCL Sky. Read Less
1 Helpful Vote
Sail Date: March 2019
Our cabin was small but comfortable. There was a problem with the heat, it was either too hot or too cold, we finally decided on cold and slept with extra blankets. Our cabin steward Tutu kept it clean for us, and made sure we had ice ... Read More
Our cabin was small but comfortable. There was a problem with the heat, it was either too hot or too cold, we finally decided on cold and slept with extra blankets. Our cabin steward Tutu kept it clean for us, and made sure we had ice water everyday as requested. The first day of the cruise we were served drinks on the pool deck, and the waiter had his hand out for a tip. My understanding is that tipping is not required (we did the pre-tipping). I don’t mind tipping at all, but this seemed out of line for NCL. The last night of the cruise, the service in the Palace restaurant was EXTREMELY slow and our food was cold. My steak was over cooked (I requested rare and got well done) but I didn’t want to wait for another one. I have no complaints about the server himself. The shore excursions were wonderful and we really enjoyed them. The prices for the most part are reasonable. Almost every person we came in contact with was friendly. I did have one occasion where I couldn’t find my room key card and the person letting us off the boat got very impatient and rude with me. I found it stuck in my passport. We enjoyed the entertainment on the ship. We had no problems getting on or off the ship. For the most part, I really love NCL. I had a cruise planned this week but had to back out due to a severe foot injury. My roommate (who is a travel agent and also a Cruise Critic) was able to flip another friend in my place. I have a cruise planned in Oct to Russia/Estonia/Finland/Sweden/Germany for my husband and I for our 25th Anniversary. We are paying to stay in the Haven, and believe me, I will be watching everything there too and writing about it on Cruise Critics. My biggest complaint is the internet. It doesn’t work half the time, and when my roommate requested assistance, she was treated like she was an idiot, and the people were not helpful at all. That was disturbing. I want to give a shout out to Tutu, he is a hardworking man. We left money in the room and he didn’t touch it. I also accidentally left the safe open one day, and he did not touch the money in there. We left him a nice extra tip as a thank you for being honest and hardworking. Also a shout out to the entertainment director who was very pleasant when we ran into him, and the gentleman who was working in the cruise next office. He was extremely friendly and helpful. All of our wait people were awesome in the restaurant the Palace. We ate there out of convince almost every night because it was close to our room and we liked it. Other than the one night when the service was slow and the food was cold, the food was delicious and the service was excellent. The Garden Cafeteria had a nice selection of food when we were in there. We did try to book meals at the other restaurants, but they were completely booked. Overall, it was a very nice cruise. NCL does a great job with the excursions for Cuba. I was thrilled to be there as my dad was stationed there in the Navy in the early 1950’s and always talked about what a beautiful country it was before Castro. This was my 10th cruise and my 5th with NCL, it’s actually my favorite cruise line. I plan on booking more cruises over the next several years. Other than the few small complaints I had, NCL does a wonderful job. Read Less
Sail Date: March 2019
Aboard the Norwegian Sky, you are likely to find inconsistencies in guest service which in turns feels like Horrible Guest Service. The Buffets lack a variety of choices of food daily/the same foods are served on the buffet for ... Read More
Aboard the Norwegian Sky, you are likely to find inconsistencies in guest service which in turns feels like Horrible Guest Service. The Buffets lack a variety of choices of food daily/the same foods are served on the buffet for breakfast, lunch, and dinner with little to no change every day. The late arrival in Key West causes many excursions to be closed for the day and pre-booked excursions that feel rushed because of the late arrival. The late arrival also causes all guest rushing to disembark the ship all at once which causes all guest to wait in long lines for several hours before actually getting off the ship. Don't hold your breath if you need something from housekeeping, it will be a hit or miss if you actually get it...The daily entertainment and activities are mediocre at best. On the other-hand, the complimentary fine dining options and open seating/dining times are great. I would recommend choosing a different cruise line with a similar itinerary. It would not only be worth your money, but worth your vacation! Read Less
Sail Date: March 2019
This was our 5th cruise on NCL, the 4 previous have been cruises in Europe. We took this shot cruise with family as it went to Cuba. We had a third in our cabin and it was ridiculously crowded as the sofa when made into a bed blocked ... Read More
This was our 5th cruise on NCL, the 4 previous have been cruises in Europe. We took this shot cruise with family as it went to Cuba. We had a third in our cabin and it was ridiculously crowded as the sofa when made into a bed blocked access to the bathroom from the main bed! I would tell anyone to avoid a third in a cabin on this ship (SKY)!!!! There is no way the third person in the cabin should be charged full price, at least then it might make the cabin cost more appropriate. Cost/day was relatively high which I attribute to alcohol included and going to Cuba. Service in the main dining was extremely slow...over 2 hrs for a dinner; some nights up to 2.5 hrs. Not sure why; we did complain and it got slightly better. Seems some of the servers were new/not well trained. Food was OK (not as good as our other NCL cruises). Not sure if this cruise is an indication of declining service and poor cabins (not by specific choice but chosen by itinerary/value, all our other NCL cruises were on the Jade so hard to compare to the other NCL ships). If it wasn't for the opportunity to travel with extended family I would have been very disappointed in the cruise. We have taken over 15 cruises with 6 different cruise lines and this was by far the most disappointing. I will probably stay away from NCL in the future unless fantastic value/itinerary offered Read Less
Sail Date: March 2019
While they did a good job of refurbishing most of the ship this year, there still seems to be a problem in some cabins with an ammonia-like smell, and some parts of the showed the obvious age of the ship (like the rust on the corners of ... Read More
While they did a good job of refurbishing most of the ship this year, there still seems to be a problem in some cabins with an ammonia-like smell, and some parts of the showed the obvious age of the ship (like the rust on the corners of the bottom threshold of the bathroom). I had an inside cabin, and I spoke with several who had a similar cabin on this cruise and they all reported the same thing. While the food and entertainment were acceptable, they seemed a bit below the typical I've experienced on 5 other NCL cruises. I did not pay for any of the specialty restaurants so I can not offer any comment about them. The Crossings and the Palace restaurants were generally about the quality that you normally get on NCL ships in these dining rooms. The buffet seemed a little sub par for buffets on NCL, and was about half the size I usually see on ships about this size. The best reason to go on the Sky is the itinerary. Having the opportunity to go to Havana, and on this particular sailing have two days there, made it all worthwhile. Read Less
Sail Date: March 2019
We chose this cruise because the Norwegian Sky departs beautiful Miami, so we took the opportunity to stay in Miami several days before and after our cruise. Fun city! We liked the itinerary for this particular cruise because it enabled ... Read More
We chose this cruise because the Norwegian Sky departs beautiful Miami, so we took the opportunity to stay in Miami several days before and after our cruise. Fun city! We liked the itinerary for this particular cruise because it enabled us to be in Cuba for two days and a night. We also liked this itinerary because we went to Key West and Norwegian's island for a day. We are used to more entertainment on the ship, however, because the cruise was only for 5 days I understand that there wouldn't be as many choices. The comedian on board was funny, and the dancers were excellent. Some of the shows were too similar. I guess I am used to more variety. The service was outstanding, just as all the other Norwegian cruises we have been on. The employees work very hard pleasing everyone, and they succeed! We also thought the food was very good! Read Less
Norwegian Sky Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 3.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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