Sail Date: April 2013
This cruise through the Panama Canal was our third with Regent and second time on the Navigator. The first cruise to the eastern Caribbean on the Voyageur was wonderful. The excursions were excellent (in particular the catamaran at St. ... Read More
This cruise through the Panama Canal was our third with Regent and second time on the Navigator. The first cruise to the eastern Caribbean on the Voyageur was wonderful. The excursions were excellent (in particular the catamaran at St. Barts). The second cruise to the Amazon was amazing. We loved Terry Breen's enrichment lectures, the mixologist, and the exotic shore excursions. This time was very different. I was ill twice with gastrointestinal issues which lasted several days. This was an 18 day cruise and I was ill the second day into the cruise and again 7 days later. The food was mediocre with the exception of Prime 7. Their tres leche was particularly amazing. Compass Rose had a pasta choice at dinner, and since I prefer vegetarian fare I ordered pasta several times. It lacked ingredients (vegetables were very sparse) and in my view having pasta on the menu with sparse ingredients was a way for corporate to save money. The desserts were very small and unimaginative. The wines were ok, but since I was ill twice, I limited my alcohol intake. I ordered fish several times, and the Branzini was excellent in Setti Marti, but the cod was awful at Compass Rose. The wait staff were all very good in general, but several times at dinner the room was very hot and the meal took several hours. The wait staff got way behind on several nights. Our room temperature was problematic. The room was either way too hot or too cold. The excursions were awful. We had a major problem at Puerto Chiapas, Mexico. The tour guides were 16-year olds and obviously very inexperienced. We waited over 45 minutes in 90 degree heat for the tour to start. Several in our party refused to wait and returned to the ship by taxi. Once the tour did start, most of the guides had been on the job for only two or three days and did not know much about the mangroves. The area was filled with garbage and infested with mosquitoes ostensibly from recent rains. On the way back to the ship, the bus was late and we waited again in the heat for another 45-60 minutes. Several people were quite elderly and I was concerned for their health. They asked for and were provided with chairs. Additionally, at every port, we were followed by the Norwegian Jewel. We understood we waited 45-minutes at Puerto Chiapas for our tour to begin because the Norwegian Jewel arrived earlier so their guests were taken on the tour first. Everyone complained to Regent about this tour. I expected reimbursement or additional on-board credits. We received nothing from Regent. We were told by the front desk that corporate was aware of the issue. The all inclusive value proposition is only a good value when the shore excursions are first rate. These excursions were not any different than those offered by other cruise lines and were not worth the up front money that Regent expects passengers to pay. Puerto Chiapas was not the only poor excursion. The Costa Rican train ride was another poor excursion, but somewhat more tolerable due to the excellent guide. In summary, I question the value: Mediocre food Terrible choice of shore excursions and possibly not vetted Room temperature a problem On the positive side: Terry Bishop provided excellent and entertaining enrichment lectures The staff especially at Compass Rose was very good The entertainment was good Read Less
Sail Date: August 2011
We were cruise virgins & went on this cruise with some ambivalence. We went with several other couples, all of whom were new to cruising. I was concerned because of a couple of negative reviews that were posted here after we had signed ... Read More
We were cruise virgins & went on this cruise with some ambivalence. We went with several other couples, all of whom were new to cruising. I was concerned because of a couple of negative reviews that were posted here after we had signed on to the cruise. Bottom line: we loved it, as did all our friends!! The level of service was impeccable. The staff on board practically stood on their heads to make us all comfortable & happy. Every person with whom we dealt was pleasant & accommodating. The wine was surprisingly good, the food excellent, the service delightful. Cleanliness was maintained fastidiously. Even the fresh flowers in the room & in the public spaces were a delight. The excursions were fabulous and, without exception, our guides were great fun. We hiked, kayaked, rafted, took float planes, saw bears, seals, whales, eagles, & calving glaciers. It was a fabulous trip. That was the unanimous opinion, and, by the way, this is a group that included oenophiles & gourmet cooks. To the complainers who posted previously, I cannot imagine how hard it is to please you in life & I wish you good luck. To the rest of you, I heartily recommend this cruise. It was worth every penny. Read Less
The Seven Seas Navigator is a lovely 490-passenger, all-outside suites ship with impeccable service, wonderful cuisine and great entertainment. We recently sailed on her from Puerto Caldera, Costa Rica, through the Panama Canal to Fort ... Read More
The Seven Seas Navigator is a lovely 490-passenger, all-outside suites ship with impeccable service, wonderful cuisine and great entertainment. We recently sailed on her from Puerto Caldera, Costa Rica, through the Panama Canal to Fort Lauderdale, with stops in the Panama Canal Zone, Cartagena, Grand Cayman, Cozumel and Calica. Embarkation took all of five minutes with champagne in hand. The standard suites are very spacious (300 sq. feet plus balcony) and are beautifully decorated. There is a living room area with sofa, chair, bookshelves with TV/VCR and fridge (which is stocked with complimentary soft drinks throughout the cruise), there is an initial complementary stocking of two large size liquor bottles as well. There is an actual walk-in closet with lots of storage space, and includes a safe. The marble bathroom is spacious as well, and includes a separate full-size tub and shower. The cuisine was excellent and includes choices in the regular dining room, or alternative Italian restaurant. A choice of complimentary wines was available with dinner and flowed freely. What was a standout if one could be picked, was the incomparable service. Service levels were uniformly excellent throughout the ship and always included a smile and attention to detail. It was not unusual to have three wait staff at our dining room table for six. The only negative thing I could say is that I wish the cruise had been longer. We have been on over 30 cruises and this was the best. Read Less
I visited the Navigator as a guest in Seattle, as was very impressed by the ships physical qualities as well as the wonderful canapes offered to guests. The ship itself bears a definite likeness to the Silversea ships, as might be ... Read More
I visited the Navigator as a guest in Seattle, as was very impressed by the ships physical qualities as well as the wonderful canapes offered to guests. The ship itself bears a definite likeness to the Silversea ships, as might be expected, as she was built in the same Mariotti yards in Genoa. The ship is obviously a bit larger than the Silversea ships, and a little more dramatic in certain areas, especially the main centrum area with the glass elevators. Especially pleasant are the wide corridors which create a feeling of openness and light. The pool area is very nice and almost a larger carbon copy of the Silversea ships. A very nice touch are the teak table and chairs, which are absent on Silversea, and always lend a feeling of class and luxury. The alternate dining area, the Portofino Grill, is very nicely done, as is the main dining room. The dining room unfortunately is not 2 decks high as on the Diamond and the Gauguin, but one can't have everything. The decoration throughout the ship was very subdued and tasteful, although I found the Stars Lounge a bit severe. The showroom is beautiful, all seats seem good, and it is unique in the respect that it has no central aisle, entry is from the sides. All in all, a very pretty ship and a welcome addition, I think, to the ranks of luxury ships. I just have to wait until November to sail on her. Read Less
Rio de Janeiro to Ft. Lauderdale Last segment of its 2002 World Cruise In the aftermath of 9/11 much has changed, including many cruise ship itineraries. Radisson, which had planned the Inaugural World Cruise of it's 490 ... Read More
Rio de Janeiro to Ft. Lauderdale Last segment of its 2002 World Cruise In the aftermath of 9/11 much has changed, including many cruise ship itineraries. Radisson, which had planned the Inaugural World Cruise of it's 490 passenger Seven Seas Navigator, altered its itinerary to go around the Cape of Good Hope instead of through the Suez and Mediterranean. As a result, its later segments after Cape Town were "under-utilized". In March, they offered past Radisson guests some price concessions, a complementary pre-cruise tour, low-cost business class air upgrades, and perhaps most intriguing to us, an invitation to join the shake-down cruise of Radisson's new Seven Seas Voyager, scheduled to be completed in Genoa next March, 2003. My wife Pat and I were definitely interested! Since we had earlier booked the inaugural transatlantic cruise of Holland American's Prisendam (the former Royal Viking Sun) plus the following two segments in Western Europe and the Baltic (a total of 37 days), we didn't feel we could take the full trip from Cape Town, including a pre-cruise safari in South Africa. Instead, we opted for the shorter 14-day Rio to Ft. Lauderdale segment, preceded by the tour to Iguaçu Falls. According to Brazilian sources, Iguaçu is the world's largest waterfalls. Although challenging to get to and see, the Falls are truly magnificent! Iguaçu is much larger than Niagara, and is said to be taller than Angel Falls in Venezuela. The falls are inland on the Argentina/Brazil border. After a bit of a run-around concerning our flight arrangements (resolved by a cooperative Radisson air rep and our very competent agent) we arrived at the Tampa airport early, only to discover the Delta flight scheduled to take us to Atlanta to connect with the flight to Rio was late. Initially the Delta agent (supervisor?) was adamant there was no problem, until the earlier flight to Atlanta, leaving from the gate next to us, had closed up. Then she listened, looked at our tickets, and realized the problem. Eventually, after a big hassle, we were re-routed on an American Airlines flight from Miami, but had to reclaim our bags in Tampa, go through security again, and have bags hand-searched, luckily by a nice, helpful American Airlines porter/security guard(?). And, with no two seats together; we were assigned seats on either side of someone sitting in the middle seat of a 2-3-2 business class row on a Boeing 777. This turned out to be a ploy to get the whole row to himself; when faced with reality, he moved to an aisle seat, so my wife and I were able to sit together, even if not in the most desirable place. Generally, we avoid domestic airlines for international flights when possible, but I must admit that the American Airlines "extra room" tactic certainly gave us room to stretch out. And their service was pretty good, too. Radisson had flown us business class on a Continental 777 from Newark to Rome in the fall of 2000, and we found it to be very good as well, although I believe the AA flight had more legroom. In our opinion, the Boeing 777 is superior to anything else flying commercially today. We had spoken with Radisson reps during the rearrangement of flights, and sure enough, their agent in Rio was expecting us. Things went quite smoothly, and although the security for our bags in notorious Rio seemed casual, everything arrived promptly and safely. Radisson had booked us in the LeMeridien Hotel, directly across Avenue Atlântica from Copacobana Beach. Our room for that night was available, without additional charge, upon check-in before 10 AM. We were in a ocean-front room on the 36th floor, so high the people on the beach looked like ants. So much for girl- (or boy-) watching. After a quiet, security-conscious day and night in Rio (we had an earlier bad experience there), we flew the next morning via San Paulo to the city of Foz do Iguaçu, where we were taken by bus to the Iguaçu Falls National Park. The flights, on Varig, the Brazilian airline, were delightful. Attractive, sharp, well-dressed and -groomed flight attendants. Fast, cheerful service. Quick turn-arounds in San Paulo. The stewardesses served drinks and a snack on the forty-five minute flight to San Paulo, and lunch and drinks on the one hour flight from there to Foz do Iguaçu! Remember how nice air travel used to be in the U.S.? How special it seemed? In Brazil, it still is. Viewing Iguaçu Falls requires a lot of walking and climbing, some of it challenging. The first day, we went by bus, jeep and, after a treacherous climb on steep, un-guarded stairs, zodiac boat up the river right to the base of the falls, getting wet but not soaked. Another, more daring group went right under part of the falls, but it appeared they were prepared, having stripped to the waist or to bikini tops. After a good meal and a night in hard beds in the Spanish Colonial style hotel in the park, in the morning we crossed the Argentine border by bus, where we caught two trains and then took a long hike to the catwalks which extend out over the river 1100 meters to the very edge of the most dramatic part of Iguaçu Falls, the Devil's Throat. This is a horseshoe shaped section which appeared to be 400 or 500 yards across and perhaps half a mile in length. What a marvelous sight! On the way, we passed the "ruins" of the old catwalk, which collapsed a couple of years earlier. Ah, well. That evening we dined in Paul Bocuse's [1] restaurant atop the hotel. A good meal, high but not outrageously priced, but nothing spectacular. A view of the lights of Copacobana on a Saturday night. This time we had a ocean-front room on the 14th floor, so we could see the people on the beach. Lovely. At the concierge's suggestion, we went to the Hippy Market in Ipanema Sunday morning. Held in a park several blocks in from the famous beach, this weekly open-air market specializes in local art, crafts and jewelry, with clothing and souvenirs also available. I got Pat a huge topaz and silver necklace. We also bought a very nice modern sculpture, as well as a couple of small limited edition prints, all exceptionally inexpensive. We had a great time. If you're in Rio on Sunday, don't miss it! Back at the hotel, we just had time to collect the luggage from our room and grab a drink before catching the bus to the ship. Boarding a Radisson ship is a delightful experience, you are welcomed with a glass of Champagne, and the formalities are handled quickly, efficiently and pleasantly. The only downside here was that the passenger ship terminal in Rio is a long building. They drop you at one end, forcing you to walk quite a distance carrying your hand luggage past yet another gauntlet of hucksters and the inevitable jewelry and other duty-free shops in order to reach the greeting area and gangway. Once there, you're in Radisson's friendly, competent hands, but till then, you're on your own. Because of our other cruise plans, we had asked for the lowest cost cabin available. On Radisson's Seven Seas ships, all suites are at least 300 sq. ft., and most have balconies. In this case, we got a suite on six deck, port side, without a balcony. Instead, each morning we had seamen outside on a walkway, hosing down and cleaning up. The first morning, a passenger wandered back and forth, lost we presume, but that happened only once. We learned to close the drape before retiring. Cabins on the Seven Seas Navigator are really terrific; spacious, well-furnished and -equipped, exceptionally comfortable. The baths are perhaps the best afloat, with separate tub and shower and a spacious vanity. We don't miss the double sinks some folks favor, having consciously left them off the plans of the last two houses we've built. Everything else was there in abundance, especially large, absorbent towels and bath-sheets and even pool towels! Our cabin stewardess and her helper were just delightful, cheerful, prompt, nice. Actually, that goes for everyone on board the Navigator. We've never been on a friendlier ship. Or heard of one. The entire crew seems to go out of their way to be nice, to greet you, to get whatever you want or need. May sound exaggerated, but isn't. Try it, you'll see. Knowing passengers joining the ship may not have had lunch, they kept the informal dining room on ten deck, the Portofino, open late. Thoughtful! Lunch was delicious, a nice buffet plus carving and pasta stations, while out on deck, a grill offered hamburgers, hot dogs, etc. On most days, there were two grills outside during lunch, the second with at least four or five choices, including a grilled fish and some kind of steak. They also offered fruit, cheese and other deserts. More than enough; too much, really. That first day our waitress seemed to have a large, busy station, part of which was outside on deck, but we didn't wait overly long for anything. We soon learned to sit on the other side of the room, in Ann Marie's area. She 's a very efficient, friendly English girl who seemed to anticipate our needs after only a couple of days. Throughout the cruise, service in all of the dining rooms was excellent to outstanding. After lunch and a couple of hours unpacking into the very spacious cabin and walk-in closet, we explored the ship. Then we were invited on deck for Champagne, to watch as we sailed out of Rio de Janeiro. It was dark, but the lights were a sight themselves, and Sugar Loaf was silhouetted against them. Then, to dinner. We put ourselves in the hands of the Maitre D', Miki, asking him to put us at "a large table with interesting people". On this and every other evening that we didn't make our own arrangements, Miki put us with people we enjoyed. We sat with the Staff Captain the first formal evening, and at the Captain's table twice (the Captain wasn't there when we were -- we sat there when we were with a large group, as it was one of few tables for ten available). Whatever you want, they tried to accommodate you. One night Pat wasn't feeling up to snuff, so we ate in our suite from the dining room menu. They served us in courses, much as if we were in the Compass Rose restaurant. Classy. On Radisson ships, wine and drinks with dinner are included; no extra charge. The sommelier and his assistants knew their wine, but more important, they quickly got to know their guests. That first night, both the red and white wines served were Burgundies. I much prefer Burgundy to a Bordeaux, for example. The next night, the white was another Burgundy, but the red was Bordeaux. Having had a pleasant experience earlier on the Seven Seas Mariner, I thought I'd try again, and see what happened. I asked if any of the Burgundy they had served the previous night was available. But of course! Almost without delay, there it was. After that, wherever we sat (remember, the main Compass Rose restaurant holds almost 500 passengers when the ship is full) here comes one of the wine stewards asking if we were having the Burgundy tonight? And several knew us by name. One night early on we had dinner with two couples who were "circumnavigators" (i.e., had been on the ship for the entire World Cruise). They were very interesting, talking about the highlights (and the few low spots as well) of the trip to date. One of the men, a digital photography buff, was making an album of the entire cruise, a marvel according to the other couple. Although quite modest, he had been a very senior IBM systems engineer, and had been talked into teaching a three class digital photography and photo album course. I told him I had just bought a digital camera and was interested. One of the drawbacks of cruising on a small ship like the SS Navigator is that there are a limited number of things to do, particularly on sea days, so I welcomed this opportunity Unavoidably, I arrived late for the first class, held in the Stars Lounge outside the large Seven Seas show room. The class was over-subscribed, but we pulled up more chairs and everyone was accommodated. The class itself was very interesting. Ron, the instructor, was a good lecturer, exceptionally knowledgeable about his topic [2]. For the second class, I arrived early to find Ron with a projector, a table, and his own PC, struggling to rearrange the chairs into a classroom layout, so everyone could hear and see the screen. I helped, as did a couple of other early arrivals. The chairs were heavy and not easy to grab on to, so it was difficult to move them. When I spoke to Ron afterward, he said that after the first classes, support for his efforts was basically limited to announcing the class in the ship's daily newspaper, and providing the projector and screen. Later, I spoke with the officer who ran the computer lab, but he seemed unable to help. When pressed, he suggested I discuss it with the Cruise Director or even the Hotel Director. So I did. This resulted in only real negative in our cruise on the Seven Seas Navigator. I've been a bureaucrat myself, and have dealt with them for much of my career. I know when I'm getting the run-around or a brush-off. These guys didn't even try to hide it. For the only time on board the Navigator, I met with indifference and a defensive, negative attitude. The hotel director explained plans and implied he would get help for the room set-up, but none appeared. Unfortunately, the cruise director happened along when we were breaking the room down the second time, and I spoke with him, but all I got were excuses and BS. This was out of character for the ship and, in fact, for the Radisson line. There may have been something I didn't understand or know about going on, but it seemed to me that here was an opportunity to give passengers something useful and desirable to do on a boring sea day at little or no cost, yet they ignored it at first, and derided it when questioned head on. Certainly not typical. My wife and I had planned a cruise from (or to) Australia and New Zealand, either on the Navigator this fall or on the Mariner next winter, but our experience this trip caused us to re-think our plan. This cruise was 13 days, calling at four ports: Salvidor de Bahia and Fortaliza in Brazil, Bridgetown, Barbados, and San Juan, PR on the way to Ft. Lauderdale. That left nine sea days. We don't play bridge, and are spoiled by our 45' lap pool at home. The casino crew went out of their way to drum up interest, running classes for neophytes early on and blackjack tournaments later. We enjoyed that. The library is pretty good, and there are enough computers when the ship has 350 guests. Just upgrade memory [3] and fix the charge-back software before the next long cruise, please. There were some good speakers, particularly former Attorney General and PA Governor Dick Thornburg (although his wife cut off informal conversation after the lecture, and little or no time was provided for questions.) Prof. Michael Mendelsohn, who talked on a variety of topics, was also quite interesting. But that doesn't begin to fill up nine days! Now think about expanding that to 45 days, with 19-22 at sea. Gives you something to pause about, doesn't it. It has us, I'm afraid. A few other observations: We never missed a meal, and the food was good to excellent. Perhaps not as good as the Signatures dining room on the Mariner, maybe even not as good as the Mariner overall. But much more than adequate. We both gained weight, not a lot but some. Pat wished for more variety in the on-board shops. We met quite a few very nice people. In fact, on every Radisson ship we seem to meet nice people. As for entertainment, the Peter Grey Terhune company are attractive, talented, energetic, and they sing and dance well. We found their shows first-rate. The concert pianist was excellent, although we missed her first (best?) show, unavoidably. Larry Hagman was on board and turned out to be rather entertaining speaker, although I never did care for either Dallas or I Dream of Jeannie. All in all, for a smaller ship, we found the entertainment surprisingly good. The ports visited after Rio were less than inspired, in our opinion. We would have liked to cruise up the Amazon a way, or perhaps stop at Devil's Island. We did go ashore in each of the four ports, but took a tour only in Barbados. That was sponsored by our travel agent's Voyager Club, but we didn't think much of it. Of course, we've seen a lot of islands. "Free" tours are often worth just what you pay for them. Next year the Mariner's World Cruise is scheduled to skip Rio, going directly from Ascension Island to Fortaleza. That certainly will be exciting! (NOT!) We've compared Radisson's port selections with some of its competitor lines; in our opinion, we find them sorely lacking. Who plans these trips, anyway, the bookkeeping department? Of course, if you don't like the itinerary, you don't have to go. We won't. On this cruise, the hospitality and excellence of the ship itself, the excursion to Iguaçu, and the time in Rio made the whole thing worthwhile for us. Open single seating in the dining room is a major plus. It puts a real handicap on Crystal, which has two sittings for dinner. Seabourn and Silversea use smaller ships, and you do pay for their "all inclusive" approach. If you're not a drinker, or don't use the included amenities, you 're paying for someone who is/does. Radisson balances this well, we think: drinks with dinner and an initial setup in your room are included, as are non-alcoholic beverages. After that, you pay for what you use. Works for us. All things considered, we'll be aboard Radisson again, selectively. Actually, we did book two future cruises while on this one. The first is the inaugural cruise of the new Seven Seas Voyager, which follows the shakedown cruise we've been invited on. Not worth it to fly to Europe for one week. We also booked a Montreal to Palm Beach cruise on the Navigator for the Fall of 2003, itinerary unseen. But now that we've seen details and the ports of call, we don't think we'll pick up our option. A real disappointment! We were so looking forward to Newport or Philadelphia and Charleston or Savannah. We do like Radisson, we like it a lot, in fact, but improvements are needed in a couple of key areas. Some of the annoyances would be quite easy to fix, we feel. Like cross to Montevideo and Buenos Aires, then round Cape Horn and up the Pacific Coast to LA on the SS Mariner World Cruise next year. [1] Owner/chef of the famous Michelin 3 star restaurants in and near Lyon, France. [2] Pardon my critique here, I am a retired Computer and Information Science Professor and was considered a pretty good lecturer myself. [3] Don't skimp, put at least 384 meg in each computer, which should be doable for under $75. each. jmichael@comcast.netJune 2002 Read Less
My husband and I together with another couple went on the 10 day cruise from Seward to Vancouver, returning 7/19. First, let me start with the positives about this experience: The ship is very pretty. Being smaller than other ships we ... Read More
My husband and I together with another couple went on the 10 day cruise from Seward to Vancouver, returning 7/19. First, let me start with the positives about this experience: The ship is very pretty. Being smaller than other ships we had been in the past, we had some concern that we were going to be "sacrificing" some things in order to go on a more upscale ship. This was not the case. The lounges, dining room and other public areas are beautiful and the "logistics" of the ship's layout works very well. The cabins are just fantastic! We are now spoiled forever after having such a spacious cabin/bathroom and walk-in closet! I don't know how I'll ever go back to Princess and the likes! The staff couldn't have been more gracious and happy to please. This comment applies to pretty much the whole ship, but certain exceptions (too many in our opinion) were noted in the wait staff of the dining rooms, especially the main dining room, Compass Rose. This brings me to the negatives, which are only these two: -quality of the food in the dining areas, especially at night in the Compass Rose rest. was disappointing. Having been previously in several Princess, Celebrity and RCI cruises, our expectations were very high for the Navigator. Sadly, in our opinion, the Navigator fell short in this comparison. - Service at the restaurants, especially at the Compass Rose was spotty and uneven. Sometimes we were assigned waiters that seemed to know their jobs. Most of the times we encountered waiters that seemed to be going through the motions... No real desire to please. Maybe a good strategy would be to try to pinpoint in the first day or two of the cruise a "good table" and ask to be assigned to it, if possible. Another small flaw is the vibration problem that has been mentioned in this board before. At times is very noticeable, especially in the Portofino Restaurant and the Galileo and Vista lounge. It didn't really bother us but we heard a lot of passengers commenting about it. However, regardless of these shortcomings, the positives definitively outweigh the negatives and we would gladly consider cruising on the Navigator again in the future. Read Less
Seward to Vancouver, by Dolebludger (with input by Ms. Dolebludger) This is a review of our experiences on this cruise which embarked in Seward on June 19, and disembarked in Vancouver on June 26, where we took a two day Radisson post ... Read More
Seward to Vancouver, by Dolebludger (with input by Ms. Dolebludger) This is a review of our experiences on this cruise which embarked in Seward on June 19, and disembarked in Vancouver on June 26, where we took a two day Radisson post cruise stay. All who read the Radisson boards on [Cruise Critic] regularly know that the Navigator is perhaps the most controversial of all Radisson ships due to some negative posts about vibration and condition of the ship. I'll get this topic out of the way first, then discuss FOOD AND SERVICE, ITINERARY AND ACTIVITIES, AND POST CRUISE IN VANCOUVER; all by heading to allow you, the reader, to scroll to the topic(s) that are of interest to you. In initial summary, this will be a very favorable review. When you pay for the cruise, we suggest you use an American Express platinum card as this gives you $300 in room credit. Other credits are sometimes available, depending on which agent you chose and some frequent Radisson offers when you book your cruise.(We understand that the Radisson credits are not available on all cruises, but are on some. Check with your agent.) VIBRATION AND "RIDE" OF THE SHIP Yes, there is some vibration - in fact two kinds; both minimal. Our spacious suite #705 had well over 300 square feet plus balcony, and was located starboard near the bow. From the bow to midship, I felt a vibration that reminded me of driving a sedan over tiny tar strips on a concrete highway. Sort of a muffled "thump-thump-thump" at intervals from one to four times per second. I felt the intensity of these vibrations rise and fall like the harmonic or sine wave vibrations we all learned about in high school physics. Like the classic story about how a little dog who trots at constant speed over a large suspension bridge will have the vibrations of the trot amplified by the bridge to the eventual point of damage. Here, these vibrations were minimal, and my wife swears she never felt them - as did many fellow guests. But I was actually looking for them, as I had read posts about them on the Cruise Critic board. Another factor was that these occurred only in fairly smooth water. The harmonic vibration pattern was broken when the ship would hit a wave, and was not present at all when we hit some mildly rough seas. I have felt similar vibration on many other ships (not Radisson), and I didn't really think much about it as it interfered in no way with the cruise experience. The second type of vibration was felt near the stern. It was more rapid and felt like diesel engines or other moving parts were transmitting vibration to the structure. This was most noticeable in the show lounge and Galileo lounge, and was much more subdued in the cabin areas which were nearer the stern. I have felt this mechanical vibration on ALL cruise ships we've sailed, so it's nothing particular to the Navigator. We had the good fortune to be invited to dinner with the Chief Engineer (a dead ringer for a young Dustin Hoffman!) who was well aware that there had been previous complaints about vibration, and said that work was constantly ongoing to eliminate them completely. As the Navigator's hull was the extremely thick and rigid hull initially scheduled for a Soviet spy ship (before the Soviet Union "went out of business"), and as rigid matter tends to conduct vibration more than more flexible matter, total elimination may not be possible. But, as I said, her vibration isn't any different from that I've noticed on many other ships. Now vibration is not the only factor effecting ride quality of a ship, and the same massive hull that makes vibration harder to control carries benefits with it, which I feel outweigh any vibration issue. The very positive information is that she has a low center of gravity, so there is no yaw (side to side tilting) minimal pitch (bow to stern rocking in reaction to waves), no roll or "wallowing", and no darting of the bow from side to side as waves are encountered. So, ALL factors considered, a very good ride in my opinion, and an excellent ride in the opinions of my wife and several other guests. CONDITION OF THE SHIP Perfect. No "deferred maintenance". Looked as new inside and out. Interior decor was a detailed contemporary with art deco influences. The art hanging about the ship was more neo classical. It was for sale, but no tacky art auctions or price tags on them. Sale was done by silent auction or by private dealings with the Art Director. The cabins were all suite, over 300 square feet, and most included a balcony. The bathrooms were large, all marble, with separate tub and shower stall. A true walk in closet was provided. Also included was a living room, much wood trim including crown moldings, cabinets, and Radisson's famous complementary stocked mini bar. There were no odors as on many ships, indicating that the Radisson Company really stresses the overall feel as well as condition of their ships. We did not utilize the hot tub on the pool deck, but we did notice that several guests seemed to be enjoying themselves there. The glass elevators were a nice touch, giving the more sparkling feel of the megaliners, yet in a more intimate manner. We did not utilize the laundry either, but those who did told us there was ample soap and supplies, and the room was kept clean. Incidentally, there were several families traveling with school age children who were all extremely well behaved. I don't know if this was a result of parental influence or the activities Radisson provided for them. Perhaps a bit of both. FOOD Considering our last cruise was on Radisson's Paul Gauguin, she had hard act to follow. But she followed it very well indeed. One dinner in the Portofino Italian restaurant made me realize that I would have to seek lighter fare if I were to remain able to exit the ship through other than the cargo door! I certainly found it in the Compass Rose main restaurant. There was a variety of options, suited to any palate. You could even chose the lean menu, but alas, neither of us could resist the temptation of the regular menu and desserts. My wife had several seafood dishes and indicated they were excellent. Since I do not eat seafood, I choose from the other items. In each case there was always more than one suitable option for me. The open seating for dinner from 7:00 PM to about 9:00 PM is much better than fixed seating, and there was never a line or wait for a table. Also, we always had an option to dine with others, or dine alone. We choice to dine with others when we had a chance, as we meet so many interesting people on the cruise. Our breakfasts were always via room service, the food was also very tasty and quickly delivered. Breakfast in the dining room was reported by others as excellent. Wine, beer, and mixed drinks are included with dinner, as they are at the many cocktail parties on this cruise. For lunch, when we ate, we tried the Portofino grill and the dining room. My wife stated that the crab meat on the buffet in the grill was not to be missed for a seafood lover from Oklahoma. On several days, we skipped lunch and had a lighter fare at the 4:00 PM Teatime in the Galileo lounge. They had small sandwich and desserts, and provided a musician who played either the piano or the harp in the lounge. A very relaxing way to visit and chat with others on the ship. SERVICE Again, outstanding. Our room stewardess Zana and her assistant Leo deserve a special mention in this category. Once we told Zana that we liked bottled water and Diet Coke, she made sure our refrigerator was always full of these. The wait staff was exceptional, and always prompt, courteous and efficient. On one occasion, it seemed to be taking a bit long for our lunch orders to be served at the Compass Rose. The Hotel Director appeared and took care of the problem, and apologized to all guests present, although none of us at the table had expressed a complaint. He had been called in not by a guest, but by the waiters! I feel the true test of performance is not when no difficulties occur, but when they do. The test, then, is in how they are handled. Here, the crew passed with flying colors. Radisson's very high number of crew compared to the number of guests was very much in evidence here. No lines. No crowds. Just great. ITINERARY AND ACTIVITIES Our air was booked through Radisson. On June 18, the day before the cruise, we flew out of Oklahoma City on American to Dallas and transferred to another American flight to Anchorage. There, we were transferred to the Hilton for a good night's sleep and a morning breakfast. We have noted on the other major lines, if your arrival time does not allow you to meet the ships departure time, you are on your own to find and to pay for a hotel room, whereas Radisson provides the room for you-one of their many nice touches that makes the trip more hassle free. When we arrived in Anchorage it was daylight. It is so far north that it never really becomes dark in the summer, so use of the thick drapes in the room was very necessary. About noon the next day, we were put on a bus to Seward. In usual Radisson style, the bus was far larger than required for the number of guests, so there was plenty of room to stretch out for the three hour ride. They could have crammed us all in one bus, but they chose to use more buses so everyone would be more comfortable. There is much impressive scenery on the route, only marred by the fact that the predominant Sitka Spruce evergreen trees are dying from a disease at an alarming rate in that area. But, no dead forests were observed south of Seward on the cruise. Embarkation was quick and easy. After the complimentary champagne at check in, we were shown to our suite, and our luggage was already there. We also had a chilled bottle of champagne waiting for us in our room. Available shore excursions were plentiful. At each port, land, sea, and air observation excursions were usually offered, along with more rigorous activities such as fishing, kayaking, and hiking. The second day (or first full day) was at sea, but was by no means a typical sea day. The ship cruised the Hubbard Glacier while lecturer Terry Breen explained the science of glaciers and a group of Native Americans (called the "First Nation" in this part of the world) explained their heritage and way of life. Scenery was spectacular. After spending some time on the upper deck, sipping the hot-spiced wine they offered, we retired to our room and relaxed on our balcony while listening to the lecturer on channel 10 on the TV in the room. Sitka was visited on the third day. This was an important city in Alaska's Russian past, and we chose to tour the small city on our own, visit historical sites, and shop for gifts in fine shops featuring Russian made goods. Fellow guests reported an excellent experience on the sea otter and whale watching boat excursion. We chose to watch a movie after dinner rather than go to the show on board. When my wife picked up the video for us, she asked the steward in the library where she should sign for the video. He said no signing for it was necessary, as they trusted us completely. Another nice Radisson touch. Juneau was visited for the first part of the fourth day. Here, we went on the whale watching boat experience and saw a fair number of whales, sea otters, bald eagles (with some eaglets), and doll porpoises, along with magnificent scenery. We talked to several other cruisers who indicated that they had been fishing for salmon. They brought the salmon back to the ship and the chef prepared it for them for dinner. The second part of the day was spent on the ship cruising Tracy Arm, where the most impressive glaciers and icebergs of the trip were encountered. We sat leisurely on our balcony, sipping champagne and munching on cheese, fruit and crackers from room service. The balcony was especially great for this part of the trip, (I highly suggest you purchase this upgrade) we wrapped ourselves in blankets and felt like we could almost touch the beautiful blue glacier ice. Skagway was the port of call on the fifth day. Here, we rode the White Pass narrow gauge railway up to White Pass, which was an important route for prospectors during the gold rush. Again, in Radisson style, cars were reserved for Radisson guests only, with plenty of vacant seats to allow guests to switch positions for best view. The rest of the cars on which guests of other ships in port rode were totally packed. This railway tour is also a must see if you enjoy spectacular scenery and are interested in the history of the famous Alaskan gold rush. We also enjoyed our tour of the very historic town of Skagway by a horse drawn carriage. A very nice option you might consider when you are there. Ketchikan was the port on the sixth day. Here, the good weather we had been enjoying failed us, and the all too common Alaska summer rains set in. Once again, you could count on Radisson to be on top of things. They had ample, large umbrellas for everyone when we left the ship. Fortunately, our planned activities were inside for that day; we had been invited by our cruise group (one that our agent is a member of) to a "potlatch". This consisted of a meal of reindeer sausage, salmon and fried bread with blueberry jam and presentation by a group of local Native Americans ("First Nation") on totem pole carving, heritage, dance and music. An extremely interesting day. Cruising the Inside Passage took up the seventh day. This was more of a true sea day than the second day, as the scenery from Ketchican to Vancouver is not as spectacular as that further north. But, this provided a good opportunity to pack for disembarkation the next day and to chat with friends made on the cruise. Also a good chance to relax for us old folks! Disembarkation unfortunately came on the morning of the eighth day, but it was handled seamlessly, and we were quickly taken to the Four Seasons Hotel in Vancouver.MBR Read Less
I sailed on the Navigator from April 21 to May 5, 2002 from Rio to Fort Lauderdale. Having sailed over 30 times on Crystal, Silversea, Radisson and other lines, I believe the Radisson Seven Seas Navigator is the best ship afloat. The ... Read More
I sailed on the Navigator from April 21 to May 5, 2002 from Rio to Fort Lauderdale. Having sailed over 30 times on Crystal, Silversea, Radisson and other lines, I believe the Radisson Seven Seas Navigator is the best ship afloat. The ship is magnificent, spotless and the service is wonderful. What is not matched by any other cruise line is the Navigator's minimum cabin sizes. The standard cabin measures approximately 10 feet wide by 30 feet long or about 300 square feet. (The Radisson Mariner's cabins are about 250 sq. ft., while the new Radisson Voyager will be 300. The new Crystal Serenity's cabins will be only about 225 sq. ft.) There is plenty of drawer and storage space not only in the closet but also in the bathroom. Such bathroom storage space is almost nonexistent on Crystal ships. The cabin temperature control was excellent as was the shower pressure and temperature consistency. The shower had one knob for volume and the other for temperature which made a lot of sense. The bathroom has a single sink. The sound proofing was very good although some passengers reported that they could hear their noisy neighbors. There is a 19 inch TV/VCR to which you can attach your camcorder, CD player, etc. The TV remote is somewhat of a challenge: the power button is the smallest button in the middle of 36 other buttons. The room stewards were virtually invisible and very fast. They operated on the team concept - two for each room which made it faster and more efficient. The stewards even set the clock on the VCRs with each time change. Their service carts did not seem to clutter the hallways as much as on Silversea. The food was as consistently good as I have experienced on any ship. The one sitting dining when you like was a treat. I even liked the fact that they left the bread on the table so that you did not have to beg for more as on Crystal and Silversea. The wine stewards freely poured the complimentary wines at dinner. They willingly opened another bottle if you did not like the taste of the first. There is fresh orange juice available throughout the ship in the mornings unlike Crystal ships on which they provide fresh orange juice only if you specially request it. The ship has upgraded and improved its internet facilities since I was last on it in 2000. The $1.00 per minute charge is only applied when passengers are actually downloading on the computer so that being on line for a half hour may only cost two or three dollars. Silversea handles charges in this manner, while Crystal charges a flat $1.25 per minute regardless of downloads. The library is open 24 hours and is on the honor system. Silverseas has abolished photographers, art auctions, bingo, etc. Radisson has photographers but they seem to be less obtrusive than on other ships. Radisson has art sales, but they also are very low key. About half of the art displayed on the Navigator's walls is for sale which is somewhat tacky but I guess is better than tripping over the easels in the hallways of many other ships. I may be a bit prejudiced against cruise ship art auctions as we were burned on a prior Navigator art auction - we got the price "down" to three times what I found the identical piece selling for on the internet a few weeks later.) The negatives: At times there was noticeable motor vibration especially in the rear of the ship; the Mariner and the new Voyager are not supposed to have this problem. The vibration was minor and barely worth mentioning. Disembarkation was another negative. They wanted all passengers out of their cabins by 8 a.m., which, to my knowledge, is the earliest of any cruise ship. We didn't quite make 8 a.m., so at 8:10 they burst into our room without knocking, but I glared them down and they retreated. We finally took the hint and went up to one of the bar areas. The RCI Enchantment of the Seas, which holds about 2000 passengers was docked next to us and was empty by 9:40 a.m., while we were still getting off at 10:30. We did have the opportunity to shake the hands of all the corporate brass when we disembarked. Radisson promised those with late flights a "hospitality room" which turned out to be the lobby of a local Embassy Suites hotel. We were given the hotel buffet lunch and were then taken to the Ft. Lauderdale airport where we went through security without a hitch. A few notes about our cruise: We arrived at the Rio de Janeiro airport around 9:00 a.m. for the last leg of the 2002 round the world cruise. We found that Radisson had actually paid for the previous night so we could check into our rooms early. This was quite nice after a long overnight flight. Evidently the ship has a new unwritten early boarding policy which allows passengers to board at noon instead of the "official" time of 3 p.m. The emergency drill was done professionally and without unnecessary delays. This is in contrast to Silversea in which they required passengers sit through advertising for the ship's revenue centers. Certain travel agencies belong to groups that offer free shore excursions. The agency we happened to pick belonged to API or Virtuoso group which has the Voyager Club. I have found the Voyager Club tours to have very good meals, but in my experience the transportation is often barely adequate. On Barbados, for example, we were put on a small bus with extremely limited leg room. It was so crowded that people had to sit on the pull down seats in the aisle of the bus. We were finally rewarded with a great lunch in the elegant Sandy Lane Country Club's restaurant. The tour deadlines were just a half day before the tour, not two days as are most other ships. As all tips are included in the price of the Radisson cruise, there are no extra tips requested for the alternative dining as are required on Crystal. In summary, until the new Seven Seas Voyager is launched, this is the finest cruise ship afloat.donmckenzie@yahoo.comJuly 2002 Read Less
7 Helpful Votes
Sail Date: October 2018
I have been a long time Regent cruiser and was concerned about the quality of service after the takeover by Norwegian. In October my wife and I took a 10-day cruise to Canada and then Bermuda. We found the staff as warm and friendly as ... Read More
I have been a long time Regent cruiser and was concerned about the quality of service after the takeover by Norwegian. In October my wife and I took a 10-day cruise to Canada and then Bermuda. We found the staff as warm and friendly as in the past and the food was at least as good. The entertainment was moderate as I expect on a small ship, but the performers were enthusiastic. But… My wife uses a mobility scooter and transport chair which we brought on the cruise. The access to the pool deck and specialty restaurants was made especially difficult. Scooters had to navigate the lip between the corridor and deck and they created an extra barricade with an inclined plane to ease the scooter across the lip. But the plane did not slope to the ground but started with a two-inch vertical rise. To negotiate this the scooter had to be perpendicular to the rise and moving relatively fast. The problem was the stairwell was close to the deck access and there was little room for maneuvering. It was worse leaving the deck since the fast-moving scooter was headed toward the stairwell. A tense experience, to say the least. Leaving the ship in port was an adventure-in-itself. The gangway was set up in much the same way as the as access to the pool deck and disregards the needs of those who need mobility assistance. It took two crew members to move the scooter over the hump. The ship stayed in Bermuda for two days, the longest on the cruise. But none of the excursions were available to the mobility impaired -- even folding wheelchairs. This really did not matter since the gangway was steps rather than an incline. The crew offered to carry my wife and scooter down the steps, but we did not want to be singled out. Finally, the stress was too much and the scooter transmission was damaged. Half way through the cruise we filled out a questionnaire and we expressed these complaints. We were ignored. The changes that would have solved these problems were simple and inexpensive and the failure to implement these changes shows indifference, at best. Read Less
27 Helpful Votes
Sail Date: September 2018
We have been sailing with Regent since the beginning, over 25 years. We can't say enough how disappointed we were with this cruise. We booked a Master Suite, the best cabin on the ship. While the cabin was spacious, the ... Read More
We have been sailing with Regent since the beginning, over 25 years. We can't say enough how disappointed we were with this cruise. We booked a Master Suite, the best cabin on the ship. While the cabin was spacious, the shower stall was so small you couldn't even bend over. Secondly we had leaks in the room for the first 5 days of the cruise. We had wet carpet every single day for the first 5 days. There was also a stain on the carpet in the living area that they never were able to get up. We think that the cabin was full of mold as both my husband's and my allergies were terrible. We did ask that they take the carpet up and put down new carpet, but they never did. We had always enjoyed the food before on Regent but this time. We went to Prime 7 several times and each time the steak (filet) was so tough you could barely chew it. I tried to order the lamb, but each time it was also so tough that you couldn't chew it. We ordered the crab legs and they literally served us a pile of crab meat, most all of it from the body of the crab!! That is not crab legs, just crab meat. They did fix this the next time, but they told us that we had to order "tubes". Not sure why when the menu says crab legs you have to order "tubes". We have never had to do that before. Omelets were horrible as the eggs were never cooked. When you tired to order fried eggs they were either over cooked, or under cooked. The food service in the restaurants was generally good, the food however, was horrible. Now, let's talk about the wine and beverage service. It appeared to us that they have really cut down the beverage staff. More than once, we had to wait over 20 minutes for a person to even take our beverage order! While we have always had to work a little to find a wine that we liked, we never did find a drinkable red wine on board this ship. We did find a few white wines that we could tolerate, ( even though we prefer red wine) but each time once we had the wine and in 2-3 days they ran out of that wine. We found the wines to be extremely cheap and not of the quality that we had come to enjoy on Regent. We also found that the bar staff couldn't make any drink that we ordered. The cosmopolitan's were undrinkable. The Lemon Drop's were undrinkable. A Vodka tonic was horrible. Finally our butler explained to us what was happening. If you didn't call a vodka name, they were pouring a super cheap polish vodka. WHAT? This is a cruise that cost us well over $2,000 a night!!! The advertising claims fine wines and spirits, not so!! We sent a bag of laundry to have it be laundered. It came back smelling worse than when we sent it in. We should have sent it back, but we just washed it ourselves. Now, let's talk about shore excursions. We booked all of our shore excursions the first day or two that they were available to book. By the time that we sailed 4 of them had been cancelled and we had to put them back on wait list. Three of them never did come through!! Now, I have no idea which passengers they decided to cancel off of a prearranged shore excursion, but you would think that the people who booked first and who were in the BEST cabin onboard the ship might have had some precedence. When I asked the shore excursion people, they claimed that they had no idea. So, the included shore excursions aren't worth much, when you can't even book them!! And, they never made any accommodations for shore excursions that they canceled. Entertainment isn't the most important item to us, but we did find that the crew shows were a disappointment. In the past we have always found the crew cast to be amazing dancers and singers. This time we found them to be very lacking. Let's talk about the Navigator a bit. Obviously it is time to retire this ship. Can't think of one thing to like about this ship, besides it's size. We will never ever go on this ship again! We had 3 additional cruises booked on Regent. We did cancel one of them and tried to cancel the one coming up in December but the cancellation penalty was $36,000. So, we are going, but not by choice. It would seem that Norwegian has finally ruined Regent. Read Less
103 Helpful Votes
Sail Date: March 2017
Our travel agent recommended this line. We have traveled extensively...more than 140 countries....and cruised on many cruise lines. We booked because of the itinerary. I have to say it was a horrible experience. There were multiple ... Read More
Our travel agent recommended this line. We have traveled extensively...more than 140 countries....and cruised on many cruise lines. We booked because of the itinerary. I have to say it was a horrible experience. There were multiple changes to the itinerary with little explanation which was very disappointing. My husband along with a number of other passengers became ill. The doctor on board was both incompetent and dishonest. My husband and I are both physicians. We were alarmed at his lack of knowledge. Our doc at home wanted to talk to him but he refused to talk/ email her. He lied about other ill passengers. He didn't understand his equipment or lab results. We were planning to go home and had told him that. He pushed us to go to local hospital and lied about his intent. Ultimately they put us off the ship one day before we had planned to leave! Our complaint to the president of the line, Jason M. Montague, went unanswered. I would never recommend this line to anyone! The food was poor, particularly on the deck at lunch. None of the restaurants were above average in our view. We were very disappointed in the excursions......we had liked the idea that all excursions were included but very disappointed to see it was virtually impossible to go on more than one tour per day.....all seemed to be scheduled at the same time. We found the cabin was very comfortable. We particularly liked the walk-in closet. The negative was that it seemed a bit shop worn. I wondered when it had last been refurbished. I will say the embarkation was well handled and the general staff was very pleasant and helpful. There were aspects of the ship we liked......the walking track, fitness etc. Much of our cruising in the past has included many lectures specifically geared to what we were seeing that day, that was not so on this trip. That was very disappointing to us. Perhaps that was because of the itinerary changed so frequently. We were particularly disappointed that Myanmar was eliminated. I suspect it was because of unrest but we were told it was because of water depth. There was a great deal of discussion about this, also upset. I believe the overall impression of the cruise for many seemed to be tarnished by the perceived dishonesty. Read Less
187 Helpful Votes
Sail Date: November 2016
We were going to celebrate our 50th wedding anniversary and my wife's birthday. Also a bucket list item to africa. We were told and read that regent was the "gold standard" for cruise lines. The cost was over the top but ... Read More
We were going to celebrate our 50th wedding anniversary and my wife's birthday. Also a bucket list item to africa. We were told and read that regent was the "gold standard" for cruise lines. The cost was over the top but decided to go based on above recommendations. First,confusion by shore staff on both transfers from embarkation hotel to ship and back to hotel at conclusion of sailing. Second, weather prevented sailing for 1 1/2 days. No back up plan by regent staff. Third, dining was slow and food often came to table barely warm. There was nothing very special with the food served at any time. Fourth, a total of three ports were not visited due to having to remaining in port due to weather. Again regent had no backup plan to compensate for lost ports. Fifth, little things like dirty windows going uncleaned throughout sailing, no air conditioning in a tour bus, and i could go on. Our expectations of a quality cruise were not met. Sixth, this was our first and now certainly the last time we sail with regent seven seas. Read Less
175 Helpful Votes
Sail Date: September 2016
My wife and I traveled with another couple on a 10 day Mediterranean cruise aboard the Navigator. The ship was just reburbished earlier this year and was well done. We chose this cruise line due to the high end caliber advertised by ... Read More
My wife and I traveled with another couple on a 10 day Mediterranean cruise aboard the Navigator. The ship was just reburbished earlier this year and was well done. We chose this cruise line due to the high end caliber advertised by Regent. We purchased a pent house level package which included business class air. The trip cost over $25,000. This Company is certainly not high end. The level of staff is very mixed, some great while others very inexperienced. We were very happy with the room. However, that's about the best thing that we can say about the trip. The problems started when our itinerary got changed and they never notified us. We found out on our own. As such, we had to changes our travel dates. Then Regent put our friends and us on different flights. It was quite a challenge battling them to get us on the same flights. We booked our Athens hotel with Regent. They charged us a fee for the bus ride from the hotel to the ship without telling us that there was a charge. We got a bill for the bus ride a week into the cruise. Once on the ship, we were surprised to see that the average age of the guests was about 75 years old. We are in our early 50's and were by far some of the youngest folks on the boat. As such, the dining, entertainment and excursions were catered to that senior age group. Dining was by far the worst experience of the cruise. The 2 main restaurants on the ship cannot handle the volume of the guests for at-will seating. We had to wait nearly every night to get a table. The average wait was 30 to 40 minutes and they do not take reservations. Once you were seated, it was not uncommon for slow service. There were times that we waited 30 or more minutes to have our order taken. There is a specialty restaurant that you are entitled to reserve dinner for at least one evening. That restaurant is very nice. However, they never had another availability for us during the entire trip. The food is mediocre at best. It is not the great cuisine on other cruise lines. Specifically, the food had no taste and was not cooked properly. I think they try to cater to a diabetic and bland diet. I will say that they tried their best to accommodate my gluten free issue. The excursions were arduous and got more frustrating the further you got into the trip. As they were slow moving getting the folks tendered off the ship and then on the bus. The average group size was about 30. It would take the poor guide a long time to get the folks off the bus, then to the bathroom, then get on with the tour. So a lot of valuable time was wasted on bathroom breaks etc. That's tough to swallow when the tour is on a tight schedule of only 4 or 5 hours. It generally left us with no time for lunch at a port or any free time. Overall, the cruise fell far short and was not nearly worth the large dollars spent. Hence the low rating when considering the value for the money. I attempted to discuss my issues with guest relations. However, they do not let you speak to a live person. You must email guest relations. I emailed them on September 29, 2016 with 4 pages of compliments and complaints. I requested that I speak to a "live" person to discuss my issues. They never responded to my email. I called Regent on October 25, 2016 (27 days later) and attempted to get a customer service or guest relations employee to speak with. I just got voice mails. I finally got a live person when I selected the option to book a new cruise. I explained my situation and he said that I would get a response soon. So I received a canned letter today that did not acknowledge any of my issues and thanked me for taking the time to give them feedback. Very impersonal! My experience with this Company is that they do not live up to the high end caliber that they hold themselves out to be. You don't even get to speak to a real person. They simply do not appear to care about former guests. Read Less
189 Helpful Votes
Sail Date: May 2016
We had previously gone on Regent to Greece and Turkey and has an amazing experience. This was the total opposite. The first day they brought us aboard at noon and kept us on the upper deck til 6:00 We had upgraded to a Navigator ... Read More
We had previously gone on Regent to Greece and Turkey and has an amazing experience. This was the total opposite. The first day they brought us aboard at noon and kept us on the upper deck til 6:00 We had upgraded to a Navigator Suite which was truly wonderful once we got in, but we lost the entire day an evening by the time we unpacked and showered etc. and when we complained we were sent a box of candy. Then received a letter from management saying sorry for the inconvenience - let us know if there is anything we can do for you...a FORM letter. We had already accepted a change in itinerary but then the last day we were bumped from excursion and they basiclly did nothing to be helpful. The ships was recently updated, our room was great, entertainment was good, Ports and shore excursions were very unequal. Portofino ..they took us for tour at 8:00 - when all the garbage is being picked up - noise and smells were terrible..All of that ends at 10:00 when no cars etc allowed. No I would not go again nor would I recommend REGENT. There are so many other really amazing cruise lines available. Read Less
168 Helpful Votes
Sail Date: December 2015
How dare this ship class it's self as 6 star. The first hotel Regency put us prior to embarking the ship was. the Hyatt in Miami, I would not put my dog in there. We where left on the curb side for 3 hours while the luggage was being ... Read More
How dare this ship class it's self as 6 star. The first hotel Regency put us prior to embarking the ship was. the Hyatt in Miami, I would not put my dog in there. We where left on the curb side for 3 hours while the luggage was being put on coaches, nobody had a clue what was going on including the Rep. We got on the ship eventually, disappointing , stained carpets, a burger for lunch, red wine served in tumblers, a cup of tea was a cup of boiled water with a teabag on the side. The staff left here smiles in the Phillopines I assume. Coffee tasted dreadful. Food was ok some days, not good good others. No drop of at St, Barts, why God knows, the weather was perfect, the rest of the Caribbean was dirty. I decided to log a complaint early on in the trip, to garentee a response before disembarking, This was the response 15 minutes after I spoke with someone, sort it out with Miami head office, regards The General Manager. What a cop out. No way 6 star, will never use you again. I have given you a chance to reply to our complaint, but nothing from you at all. This ship was supposed to be refurbed, it. Is still in the 1980s. Read Less
156 Helpful Votes
Sail Date: September 2015
I am a retired Navy Captain with 30 years of service and a Doctor with 2 postgraduate degrees. My spouse is retired and has a computer science engineering degree. I have spent 2 years aboard a naval aircraft-carrier and 2 years aboard a ... Read More
I am a retired Navy Captain with 30 years of service and a Doctor with 2 postgraduate degrees. My spouse is retired and has a computer science engineering degree. I have spent 2 years aboard a naval aircraft-carrier and 2 years aboard a naval destroyer tender, which had approximately the same propulsion system as the Seven Seas Navigator, two controllable pitch propellers. We departed New York Harbor 26 Sept 2015 around 8:00 PM. As the ship began backing away from the pier, we noticed heavy vibrations and the rear section of the ship began shacking violently. The heavy vibrations and violent shacking remained throughout the duration of the cruise. We noticed that the Captain reduced the cruising speed to try and reduce the vibrations. At times it become much worse. We had approximately 3 hrs of sleep that night, with calm seas. 27 Sept., we arrived in Newport, Rhode Island on time in calm seas, with blue skies and high clouds. Departed on time calm seas. Heavy vibrations and noise from ceiling, drawers, cabinets and doors. Unable to sleep, period. 28 Sept., we arrived in Boston on time. After two nights with very little sleep, I went to the Guest Relations desk and asked if I could change to a room further forward. I was told that would be impossible, because the ship was full. I stated that there is something wrong with the ship’s propulsion system causing excessive vibrations. They looked at me with a total blank stare and declared, “There is nothing wrong with the ship.” Lie #1. 29 Sept., arrived Portland, Maine with calm seas and fog. It is now obvious that the action of the seas is NOT the cause of excessive vibration. That evening the Captain announces that we will not be stopping in Rockland, Maine, due to the weather and that it would be difficult to operate the tenders. Another sleepless night. 30 Sept., as we slowly limp our way North to Saint John, NB the vibrations and noise level in our stateroom and La Veranda dinning area increased dramatically. At breakfast in La Veranda, the room was shacking so badly that passengers were holding on to the tables attempting to eat. Many just got up and left. This has now escalated into a safety and comfort issue for many of the passengers. This was unacceptable. My spouse and I went to the Guest Relations area to speak to the General Manager, Davor . I asked him directly and politely what is wrong with this ship and I informed him that I believe that there is something very wrong with the propulsion system. He stated there was nothing wrong with the ship that the vibrations were due to the action of the rough seas. Lies #2 & #3. I also stated that I believe that may be a contributing factor, minor at least, that we were unable to visit Rockland, Maine. I suggested that at the very least to compensate the passengers with free wifi. This set Davor off in a rage. In front of other passengers and staff, he said, “if you do not keep your mouth shut, I will throw you off the ship”! We pull into Saint John, NB that evening with heavy wind and rain. 01 Oct., Saint John, NB. at breakfast the Captain makes an announcement. He did not realize the low tide was more extreme than expected, due to the full moon. As a result, we would not be able to leave the ship for a few hours until the crew can place the gangway on the starboard side. Note: the ship was docked with the stern facing the storm rather than bow and I believe that there is a disembarkation exit on a higher deck on the port side? 01-02 Oct., night sailing from Halifax to Sydney finally got to sleep with the help of sleeping pills supplied by another miserable passenger. Woke up in the middle of the night by 4 extremely loud bangs on the hull?! 03-05 Oct. asked to see the Captain on the bridge. Told by the Guest Relations Dept., that would not be possible. I only saw the Captain once with another officer walking through the restaurant La Veranda ,while we were experiencing heavy vibrations. 06 Oct., Montreal: As the ship backed up along side the pier on the port side, I noticed a large crane and 2 enormous trucks with the name Divex Marine Inc. emblems on the sides of each truck. This company is noted for its underwater ship repair services and has been used by the US Navy. Once the ship was securely docked they had 3 divers in the water. The divers worked continually 24-30 hours in rotating shifts. I spoke with one of the divers and he said that they were working on one of the propellers. In conclusion: 1) In speaking with some of the service crew, one who had only been on the ship for one month and worked on other Regent ships, they all said that they have never seen a ship shake so violently, for so long. 2) In speaking with one of the restaurant managers early on in the cruise as to why the ship vibrates so much and he said that there is a problem with one of the propellers. Staff also indicated the ship was going in for an overhaul/refurbishment in March 2016. 3) There were several passengers at any given time at the Guest Relations Dept. desk complaining about wet, moldy carpet in their rooms, stained passageway carpets, heavy vibration and noise in there staterooms. It is obvious that the Captain,Chief Engineer and General Manager knew of the condition of the ship. Yet, they chose to, or were told to go to sea. They put the safety and comfort passengers at risk. I personally spoke with the president of Divex Marine Inc., Mr. Michel Birs, phone # 450-441-2974. He confirmed that there is a problem but could not go into detail because he had to sign a nondisclosure agreement. Obviously, one must conclude that ship staff and management is trying to coverup a very big problem. My spouse and I feel we deserve a full refund from this experience, and hope Regent will do the right thing. We chose this cruise because we have sailed on the Seven Seas Mariner to Alaska, and had a fabulous time on a wonderful ship. We will not accept credit toward another/future cruise as compensation. In short, we found our Regent Seven Seas Navigator experience a complete disaster, and Regent Management dismissive and far short of the standard of service one would expect from a five star passenger vessel. To think we paid over $20,000 for this dismal experience. Read Less
123 Helpful Votes
Sail Date: August 2015
This cruise line thinks it is the best ships in the fleet of ALL cruises. Boy oh boy are they wrong!!!!!!! The regent's is too expensive for what you get. The room was old and run down. There was a dead roach in my room when we ... Read More
This cruise line thinks it is the best ships in the fleet of ALL cruises. Boy oh boy are they wrong!!!!!!! The regent's is too expensive for what you get. The room was old and run down. There was a dead roach in my room when we walked in, for the first time. They say your excursions are included, if you book a year in advance. I tried 2 months before and everything was booked. It seems more than half cost. Unless, you want to ride a bus. The regent travel agent lead me to believe the medium age was 50is. Try 70. The casino was so small that you could not play half the time. They were no help when I needed anything. The only good thing on this cruise, was our Butler was on-top-of-it. Read Less
109 Helpful Votes
Sail Date: May 2015
So agree with Regent really disappoints review--we have sailed on Regent Seven Seas and Radisson Seven Seas before Regent, a significant number of times and we were very disappointed in the comparisons. Staff were nice but somehow this ... Read More
So agree with Regent really disappoints review--we have sailed on Regent Seven Seas and Radisson Seven Seas before Regent, a significant number of times and we were very disappointed in the comparisons. Staff were nice but somehow this brand has lost all the "fun". Quite frankly this was the worst food on any cruise that we have been on, with the exception of Prime 7 and Sete Mari. We had so looked forward to fresh fish in this area, but all our fish dishes were either over or undercooked. All entrees that we had in main dining room were disappointing. And although entries good in the Italian restaurant, it used to be more fun with strolling musicians, singers, etc. Also the condition for a luxury ship was appalling. It really needs to go into dry dock for refurbishing. The carpets were stained and dirty, there were carpet patches in many areas, the verandas not comfortable, etc. The constant audible and palpable vibrations throughout the cruise ship while sailing were very noticeable. The "inclusive" shore excursions except for Sea Otter Quest were a joke. There was not much choice and all were crowded and hurried with above exception. We paid for the bear sanctuary cruise in Prince Rupert which was very good but then that was another cost on top of what we expected to be included. Regent used to pride itself on more intimate small group excursions that were much more interesting. Agree that pool and deck service poor--they actually averted making eye contact. Rest of staff nice and made an effort. The enrichment speaker was just plain aweful and pedantic All of that being said, I thought the singers in the shows were very good on this cruise and we enjoyed the entertainment Read Less
62 Helpful Votes
Sail Date: January 2015
This is a second re-write of my original draft. I have read many reviews here on cruise critic. Some so negative, I think to myself, there is nothing that would have satisfied that OP. Had I posted the original, you would have all thought ... Read More
This is a second re-write of my original draft. I have read many reviews here on cruise critic. Some so negative, I think to myself, there is nothing that would have satisfied that OP. Had I posted the original, you would have all thought the same. I will try to be as fair and objective as possible, considering the circumstances. First note that my husband and I met and married while working for a vacation club resort 23 years ago. He was on the Food and Beverage team and I was at (the equivalent of) Reception. Today we are still in the food and hospitality business and therefore have insight and understanding of the jobs performed onboard. That said... I'll begin with the Positive: The cabins and closet. Fortunately we were in an area of the ship that did not vibrate. While the cabins are similar to those on Seabourn and Silversea, we preferred the layout on the Navigator. The beds. Not only were they super comfortable with memory foam, they were also a bit higher than on other cruises making luggage storage easier. The desserts. The pastry chef is a real professional. Hopefully he will be recruited by one of our preferred cruise lines. The bread. The bread is some of the best we've experienced at sea. It even rivals the breadsticks on Seabourn. Prime 7. We live in a country where aging beef is forbidden due to food and safety regulations. We very much enjoyed the prime rib and wished that we could have dined there more frequently. Honorable mentions also go to the comfort of the pool lounges and the talent of the male vocalist as well as the acrobatics couple. Now for the Negative: The First Impression terrible. To be fair, it would probably have been much better had we not been on the last bus from the hotel. Lunch was total chas to the point that we never returned to the Verandah during the rest of our cruise. Once in our cabins, one of our suitcases never showed up. After 4:00pm and a lack of concern from the ladies at Reception, I walked the halls. I found my baggage parked outside of cabin 841. We were in 1023! Our first excursion was also a mishap. We boarded a bus in Costa Maya - direction Vivero Beach Club (in the middle of nowhere) to be informed that due to high winds, the excursion will be very uncomfortable "didn't the tell you at the pier?" No. We spent 2 hours as a captive audience being sand blown and solicited by vendors. The 45 minute ride back was shared with passengers from an NCL ship. Did I mention it was open bar? Not a luxury experience. Now for the real deal breaker: Halfway through our trip and a few hours after eating a suspicious piece of marinated meat on a salad, my husband became ill. I'll skip the details... After visiting the ship's doctor, she ordered him to stay in our cabin for 24 hours. It was a clear case of food poisoning, the doctor even recognized this by prescribing antibiotics to kill the bacteria. We all know that you do not treat viruses with antibiotics. The following day - a perfect day in Grand Cayman- I went to see the Hotel Manager hoping to reduce my husband's 24 hour sentence (as he was ready to go and dreaming of this port) and perhaps to receive an apology. No such thing, TOTAL DENIAL. 30 minutes later a letter arrived at our cabin (prison cell) threatening to disembark the virus carrying passenger if he left the room. Regent - Never again   Read Less
65 Helpful Votes
Sail Date: August 2014
We were told that Regent Cruise Line was rated as a 6 Star Cruise line for a number of years. We elected to take their Navigator Tour to Alaska for a 12 day cruise, thinking that we could not go wrong. My wife came off this cruise, ... Read More
We were told that Regent Cruise Line was rated as a 6 Star Cruise line for a number of years. We elected to take their Navigator Tour to Alaska for a 12 day cruise, thinking that we could not go wrong. My wife came off this cruise, Regent Navigator, believing we had a K-Mart Experience, rather than a 6 Star experience and for numerous reasons, too little space to detail here, but here is why in summary form. 1. The food Buffets was repetitious in selection, we found left over’s from previous days served day in and day out, Pastries for breakfast and at their so called high end coffee bar cheap looking donuts and hardly the high class appearances that you would expect from a 6 Star operation. The Meat selections at the lunch buffets were low class in appearance and quality. Unlike Seabourn and even PG, hardly any special buffet theme day meals of any quality or thought. 2. Their main dining room did not have a 6 star appearance as opposed to other 6 star rated cruise lines and the waiters did not escort the couples separately to the tables. The portions were meager and choices very unlike expectations of a 6 star experience. 3. The coffee bar and entire 6 floor was permeated with smoke from the smokers parlor, especially making it impossible to sit at the coffee bar. 4. The Excursion dept. did not provide a very well presented user friendly means of learning about the various excursions, using a very poor TV presentations to do so, did little to guide or escort us unto the various excursions, provided barely any means to protects us back on board from the rain with a series of moving carts which was not provided, not all that knowledgeable on the excursions as well, and even used School Buses to take us around at one of the ports, a port by the way that was not even worthy of visiting, and when it came to Victoria, provided too little time to visit the very famous Butchart Gardens. The excursions themselves were very poor and not what we expected going to such a beautiful part of the world. 5.The Cabin did not have a 6 star appearance, having bedspreads that showed no elegant upkeep, balcony door that made constant noises, walls that showed no elegant upkeep as well. We had better looking cabin on a 5 Star rated line called PG that travels in the Polynesia Area. Even the Toilet had smells coming out of it ever so often. 6.Although considered by some to be not important, the Luggage Tags and preliminary boarding information was provided in plastic and paper in a very cheap looking voucher, as opposed to their competition which provide high end 6 Star leather and high class appearance. 7. The mentality of promotions seemed to take hold even as one got on board, offering a cheap $100.00 credit voucher for any new cruise, rather than providing a mentality of appreciation for board by providing a gift certificate for use on the cruise by the entering guests. In summary, we felt we had a K-mart experience, not a 6 star experience and when we tried to find out who we could talk to at Regent who had the authority to hear such comments, they refused to give us any names but told us simply to write our comments by mail to the Guest Relations dept. From our experience, they means deafness and opens the door to our "empty modern day Apology culture" with no substance to come of it. So we want to share our experiences and hope that those who are truly expecting a 6 star experience and know what that means will investigate whether they can expect that from Regent compared to others that have demonstrated being a 6 Star Cruise line.   Read Less
13 Helpful Votes
Sail Date: July 2008
"Emphasis on providing a delightful experience" "The Regent Experience" "Unsurpassed levels of luxury define the Regent Experience" "Your every desire and wildest dreams fulfilled" ... Read More
"Emphasis on providing a delightful experience" "The Regent Experience" "Unsurpassed levels of luxury define the Regent Experience" "Your every desire and wildest dreams fulfilled" "Uncompromising excellence" "Unparalleled service and attention" Just some of the claims made by Regent Seven Seas Cruises in their promotional material. As a special celebration for our silver wedding anniversary in March 2008, my husband and I, together with two friends, booked a seven-day cruise on Seven Seas Navigator, sailing in July. Regent's ships are advertised as being six-star and they frequently mention in their advertising material, "the Regent Experience", "The ultra luxury world of Regent Seven Seas Cruises". These are the reasons we decided to book with Regent, as we wanted a very special occasion. How we were disappointed! Within two days of boarding, three of our party went down with diarrhea and loss of appetite, which lasted several days. Consequently, not much food was eaten. There were several other passengers on board suffering the same complaint. We decided to treat ourselves with medication, as the cost for seeking the advice and help of the onboard doctor was very expensive. We brought our problem to the notice of the Cruise Director, but he made it clear he did not want to know. There were poor hygiene standards on board. The use of antibacterial gel was not compulsory, either when boarding the ship or when entering a dining area. It was available, but not in a prominent position and many passengers did not bother to use it. During our time aboard, there were two instances when we were given dirty glassware and crockery and we witnessed a waiter carrying a cream jug, to our table, with his hand clasped over the top, instead of carrying it by the handle. Definitely not six-star! There was poor service on the pool deck, tables left uncleared and no towels for the sunbeds. Again, not what one would expect from a 6-star ship. In the main dining room, on two occasions when a large party of Colombian people arrived, service at our table and others was extremely poor, with most of the waiters fawning over this family and we were left with empty wine glasses and long waits. Presumably the Colombians tipped well! The Asian staff on board worked extremely hard, were very pleasant and aimed to please, but they were under pressure and it showed. Some of the older Italian staff, we found to be arrogant. A passenger we spoke to also complained about lipstick on a glass she was given. The waitress asked her if it was her own lipstick! Our suite was very nice and we have no complaints there. However, suffering from diarrhea, we spent rather longer in our rooms than we would have liked! On our return home we wrote a very fair letter of complaint to Regent. Their reply was purely and simply a big brush-off. They don't want to know. They suggested we caught a bug from the airport and have told us that they meet the highest standards set by the US Public Health Authorities. What we experienced and witnessed could never be classed as high standards. We have sailed with other lines in the past such as Swan Hellenic and Seabourn and found both to be excellent. I would have far rather been writing a rave review and have wonderful memories of a special celebration. Unfortunately, we were very disappointed. We definitely did not get what we had paid for and will not be sailing with Regent in the future. The 'Regent Experience' we experienced, is not one we wish to remember! Read Less
18 Helpful Votes
Sail Date: April 2019
I will start my review by saying my wife and I are 60, a little plus and minus. We have been on about 30 cruises with most of our time spent on Celebrity ships. Except for the Paul Gauguin, this was our first entry in what I expected to ... Read More
I will start my review by saying my wife and I are 60, a little plus and minus. We have been on about 30 cruises with most of our time spent on Celebrity ships. Except for the Paul Gauguin, this was our first entry in what I expected to be the high-end cruise market. I have to start by giving the crew of this ship the highest possible praise. Not sure how Regent makes it happen, but I believe that every crew member we ran in to actually loved their job and wanted you to feel 100% pampered. The service was absolutely fantastic in every way and everyone was so nice. The other thing that made the cruise nice was the all inclusive nature of the cruise. If you stay out of the spa and shops there is really no reason to spend one dime on the cruise. They even have a tremendous selection of movies on demand in the room for those times you just want to kick back. I will say that although there is no tipping required, with the level of service you get, you will want to tip and we gave money to numerous people around the ship in addition to our normal room stewards and bartenders. In general the ship is old, but it does have a level of elegance that we enjoyed. It was like going back in time a bit when we first started cruising. I will say that the vibration that everyone talks about was worse than expected. Read my comment under room for that piece, but I would never take this ship across the big oceans again. I did like the layout of the ship and it was unusual with the main dining room in the middle of the ship and everything else at the back of the ship to include the show lounge. It had some nice touches like a putting green on the front of the ship and ping pong table on one floor. The pool is a salt water pool and since the ocean was cold, no one used the pool. My wife and I and maybe one other couple used the hot tub which are fresh water and were nice. My wife enjoyed two massages in the spa and liked those. They are a little pricey so watch for the specials. Internet was OK for email and messaging, but not for streaming or sending pictures. Entertainment was good, but just let me say that with the average age of passengers at or above 70, most of the entertainment was like being stuck in an elevator for 16 days. Need I say more so practice up on your ball room dancing. Ports were great and the shore excursions were on par with what you would normally pay for except these were free. The groups seemed smaller as well which was nice. This may be a result of the mobility of many of the passengers. Embarkation was easy, but debarkation was supposed to start at 7:00 AM, but did not start until around 8:15 AM. So what are my complaints? First, except for the service I mentioned, everything was average to poor. This would be fine except when you put it in the value for your money category the price is way too high for what you get. Even in the Prime 7, reservations required restaurant the food was average at best and the lobster and crab tasted old and watered down from being frozen for so long. They missed the mark on many normal recipes. My wife planned to send them in a couple because we were not sure what they were making in some cases. My advice is to try things you have never had so you have no preconceived expectation. Finally I am going to end with my pet peeve, “Water Quality”. Every ship I have been on has said that the water out of the tap is better then water out of the bottle. After the brown and yellow water that came out of our taps we were told to not drink it. How can you pay this kind of money pour a bath that looks like diarrhea water? They did make it better by replacing filters twice outside our room, but really? They go through so much bottled water that they literally have pallets of water stored on the back decks where passengers should be able to go, but I assume for safety they are limited to crew only. So in the end, if you want a cruise to snooze, read a book or two and eat average food, this is the one for you. For me and the money spent, I think I will try something else because I do not see Regent as an upscale cruise line, just an all-inclusive one. Read Less
29 Helpful Votes
Sail Date: March 2019
Just completed a 12 day cruise on the Navigator and was very disappointed. We had sailed on Regent before (although 20 years ago); our most recent trips had been mostly on Crystal, and our expectations were very high. First of all, ... Read More
Just completed a 12 day cruise on the Navigator and was very disappointed. We had sailed on Regent before (although 20 years ago); our most recent trips had been mostly on Crystal, and our expectations were very high. First of all, the ship is very old....definitely at the end of its life in spite of a major refurbishment just three years ago. There is a musty/moldy smell in many areas of the ship (my wife is highly allergic to mold), and there are many signs of aging, including malfunctioning A/C in many of the cabins. Service was mostly perfunctory, at best. This may be, in part, due to the fact that this was a segment of their "World Cruise" (nearly half the ship as on for over 130 days), so non-World Cruisers were definitely second-class citizens. The staff would fawn over the World Travelers, but, other than our stewardess, no one seemed to know our names. Communication was extremely poor. The cruise director, Jamie, seemed to be mostly MIA. He was even absent for the opening meeting with all new guests...just a voice over the speaker. My experience on this ship has made me rethink ever cruising on Regent again. I don't know if was this ship, or whether Regent is in decline. Read Less
Seven Seas Navigator Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.5 4.1
Entertainment 3.5 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.6
Family 3.0 3.6
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 4.0 3.5
Rates 4.0 3.8

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