2 Helpful Votes
Sail Date: March 2019
We sailed the Columbia/Snake River cruise. The American Song is a beautiful ship with spacious staterooms and very comfortable design and furnishings. The public deck areas are exceptionally nice with probably the most comfortable deck ... Read More
We sailed the Columbia/Snake River cruise. The American Song is a beautiful ship with spacious staterooms and very comfortable design and furnishings. The public deck areas are exceptionally nice with probably the most comfortable deck furniture I have experienced on a cruise ship. The crew was very personable, friendly and accomodating. The hotel director went above and beyond to ensure guests needs were met. The onboard historian brought the river alive with storytelling that made you appreciate what your were seeing and experiencing. It was more than just a cruise, it was an educational experience. The other passengers were very compatible and friendly and it made for a very pleasant journey. The itinerary was very good with a good selection of shore excursions that made it interesting and enjoyable. Going through the locks at each of the Dams was fascinating and interesting. Overall, I give American very high marks. We would definitely cruise with them again. Read Less
6 Helpful Votes
Sail Date: October 2018
Our ship, the American Song, was brand new and had only been in service for two weeks before our cruise. Everything was sparkling clean and shipshape. It was a real treat to be onboard such a clean, beautiful ship. One very nice feature is ... Read More
Our ship, the American Song, was brand new and had only been in service for two weeks before our cruise. Everything was sparkling clean and shipshape. It was a real treat to be onboard such a clean, beautiful ship. One very nice feature is that our room heating/cooling system worked great. The cabin temperature controls were easy to use and the system performed well. The staff was unfailingly courteous and helpful. Most of the complimentary shore excursions were very interesting although a little slow-paced for my wife & me. We’re in our early-to-mid-60s and prefer a more active pace. Most of their tours range from an hour to three hours and involve little walking. But most of the passengers looked older than us so the tours probably fit American Cruise Lines’ demographic well. The onboard pilothouse tour given by the ship’s cabin was very interesting. (But I’m an old sailor so I have a bias toward anything nautical.) Riverboat historian Bill’s lectures were terrific. They focused on riverboat history, the Civil War and the Louisiana Purchase. We found them fascinating. He has a great delivery and infuses the subjects with humor. Bill’s wife & entertainment partner is singer Laura and her tribute to women singers was great. Her knowledge of the repertoire starting back in the early 20th century and continuing up to the current day was amazing. The food was very good but designed to appeal to the standard American palate. It’s centered around a large chunk of meat or fish and accompanied by a starch such as potatoes or white rice. Vegetables are an afterthought. I had a hard time getting veggies even when I ordered the vegan options. Salads were mostly lettuce with a very small dollop of dressing. At least, the lettuce was not iceberg. Some fruit was available on a buffet table at breakfast but some was unripe. Dessert was available at both lunch & dinner. Alcoholic beverages flow freely starting with complimentary beer & wine at lunch. Next is happy hour with the added option of free mixed drinks. Happy hour is followed by free beer/wine/mixed drinks at dinner. The WiFi was very slow, so slow as to be mostly unusable. I tried it in a few different locations throughout the ship. I found that I could get a faster connection by using my cellphone to set up a hotspot. We paid for a couple of the “signature” excursions. One was the Atchafalaya tour; we were very disappointed by this. On the day we went the swamp boat’s steering had apparently been worked on recently and put back together backwards; i.e., steering to port sent the boat to starboard and vice versa. Watching the skipper try to leave the dock with this mechanical disability did not inspire confidence. Once away from the dock we didn’t see much wildlife and the tour narration was lacking. On the way back we had a miserable lunch in a local hole-in-the-wall diner. I’ve had better meals at Denny’s. It sounded like the people who took the free tour that day had a better experience. To top it all off when we boarded the bus to return Rush Limbaugh was on the radio, not at all what a couple of lefties like us want to hear. Read Less
2 Helpful Votes
Sail Date: October 2018
I had a wonderful time on the initial cruise on the American Song. The food was like a 5 star restaurant and there were plenty of choices available. The staff was friendly and very interested in making sure your every need was met. The ... Read More
I had a wonderful time on the initial cruise on the American Song. The food was like a 5 star restaurant and there were plenty of choices available. The staff was friendly and very interested in making sure your every need was met. The accommodations were first class and they addressed any concern immediately. The cabins were spacious and it had a surprisingly large bathroom. We took this trip as our honeymoon! Our honeymoon was celebrated by the staff by sending us champagne and chocolate covered strawberries. The onboard entertainment could use some improvements, but was adequate. I was extremely impressed that the owner and his sons visited us while we were onboard. He spoke to the group, addressed any concerns and agreed that they are working on improving the onboard entertainment. I was very impressed with this river boat cruise line. I hope to sail with them again and would recommend this cruise line to my friends and family. Read Less
American Song Ratings
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