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Sail Date: December 2014
This was a Chrstmas present from my best friend..neither of us had cruised before so thought a good idea. We departed from Southampton to Zeebrugge for the market in Brussels. This was the first cruise after the ship's refit so we ... Read More
This was a Chrstmas present from my best friend..neither of us had cruised before so thought a good idea. We departed from Southampton to Zeebrugge for the market in Brussels. This was the first cruise after the ship's refit so we were looking forward to it. Initially it seemed very organised..park car, photos taken then stand in a long queue to check in. Finally on-board armed with our map..found cabin easily and overall impressions very good. We ate in the Beach Hut the first night..my friend had pre ordered a wine package...which they had no record of, so bought extra wine. On taking this problem with the staff they kept going on about vouchers..which we didn't have, and were apologetic. The food there was very good. We found, plus a lot of other passengers found most of the public areas very cold...to the extent..at breakfast some people had coats on. Breakfast was plentiful but our impression of most of the staff was lack of interest. We had manicures in the Spa on the Friday..staff were courteous and couldn't be more helpful. Departing the ship at Zeebrugge took forever, everyone queing up the stairs...we waited about 30 mins. Two hour coach ride to Brussels...and not impressed with the market. The next night ate in Sindu we which was excellent and staff were very attentive. Entertainment wise we saw a mediocre comedian but an excellent group c as Lord Britones. Disembarkation back at Southampton was very speedy..the reverse of menstruation. Not too sure would want to spend a week on this ship. Read Less
Sail Date: July 2014
Yesterday I arrived home from my first ever cruise, I couldn't have been more sad to leave, not only was this my first cruise, but it was my first 'big' family holiday, which made it all the better. Everything about the ... Read More
Yesterday I arrived home from my first ever cruise, I couldn't have been more sad to leave, not only was this my first cruise, but it was my first 'big' family holiday, which made it all the better. Everything about the cruise was perfect, I do not have one complaint, the service and looking after you will receive is outstanding. Dinner especially was one of my personal favourite times, you are given your table which you will sit at every night, with your two allocated waiters, who are also outstanding.  Rocky and Alfredo were my table waiters, they were extremely kind and attentive, but also funny and made the time even more enjoyable. You'll be given a drinks waiter too, ours was Elvis. And, if your like me and have special dietary requirements etc. someone who specialises in this, will give you the menu for the following night each night, so you can order early and they have time to discuss with the chef if there is any ..(for me I have a nut allergy) in your chosen meal. The food is amazing, I enjoyed my dinner every night, there were so many amazing choices to chose from it was great! The entertainment in the evening it brilliant, you have lots of choices, there are many bars, for eg. There is a bar called carmens, which there is a show preformed every evening, (but there's also a theatre which is brilliant if you want a proper sit down show), there is a bar called champions, which is a sports bar and since the World Cup was on when we were there, we Spent a fair amount of time in there, there's a bar called Masquerades, which is like your after hours 'night club' if you like, no one under the age of 18 is allowed in after midnight. There's also many others, some that are quieter or more formal, but we didn't visit them often, for no reason other than personal preference! If you go with kids, Aurora is great too, the have a kids club on during the day, everyday, called Jumping jacks, this is for 5-8 year olds I believe but there lots of clubs for lots of ages (including a teen club), but my little cousins loved jumping jacks, then at night time each night they do a 'slumber party' where the kids go in the pjs and watch movies etc, and can stay until 11pm (but like I said there's lots of different clubs that will have different times). The off ship days are of course amazing append will be different for everyone that goes so I won't go into much detail about that. But personally our family really loved the on ship days, there are three main pool ares, the crystal pool (which a roof can be closed on, on days the weather may not be great), the riviera pool, and the terrace pool which is located right on the back of the boat and is were the sail away party's are located. Our family stayed in the crystal pool for the majority, not because the weather was bad, although a couple of days it wasn't great, but on the 35 degree heat days we stayed there too, because the roof was off. All pools are great family pools and also have hottubs in crystal and riviera, which are lovely! You have food served basically all day in the main restaurant, that's were you tend to have your breakfast and lunch, unless you book to go somewhere else, like Marco Piere Whites which we had lunch in for a special occasion. There is also a spa on board that is supposed to be amazing we didn't visit it, for no reason other than we were too busy doing other things! There is lots of lovely shops to visit, they open around 5pm ish, you have clothing stores, makeup stores, perfume, jewellery (especially high end watches), then a kind of general needs store you could say, which sells toiletries, meds and sweets! Your rooms will be lovely and clean no matter which type, we had a bath/shower balcony room, but my cousins had a room without a balcony that was very large space wise and all rooms are cleaned to the highest standard, you will also have your own cabin steward, who visits your room twice a day, once in the morning before 12pm, to make your bed and give you clean towels etc, and once in the evening when you have gone to dinner, to roll down your bed, and removed the towels you have used. Both embarkation and disembarkation are very fast and simple, a lot easier than flying. OVERALL, this is the most perfect holiday, for ALL ages, I will keep the memories of it forever, it is an experience not to be missed. Read Less
Sail Date: June 2013
Overall impression is a good but confusing ship. By confusing I mean on the main entertainment decks 7 & 8 you have to weave from side to side to get anywhere. It’s also too easy to pick the wrong side! The announcements from the ... Read More
Overall impression is a good but confusing ship. By confusing I mean on the main entertainment decks 7 & 8 you have to weave from side to side to get anywhere. It’s also too easy to pick the wrong side! The announcements from the bridge were not easy to hear as the speaker system was very hit and miss. The cabin is the best place to hear as long as you either have the TV switched on or they decide to broadcast to the cabins. We had a balcony cabin which was clean and of a good size. Food is of a high quality with plenty of choice and locations. The Captain, Neil Turnbull, has a great sense of humour. I enjoyed his interview. The ports visited were well chosen and the scenery was spectacular. Most locals spoke good English and were very welcoming. However, there were no port lectures. To find out more you had to watch the cabin TV – not good. The big problem is the entertainment; it is the worst of any ship that I have been on. The days at sea have such events as “Arthritis pain solution” and “How to revitalize your legs”! No quiz until 5:30pm. However, the guest speaker, Nick Slope, gave informative and entertaining lectures. The port days, however, had many quizzes at various times during the day but most were cancelled due to lack of interest – I wonder why. The evenings had good quality shows in the Curzon Theatre however, the singing left something to desire, but that was it! The bars had some music but where were the members of the entertainment team? They did try their version of “Mr & Mrs” one night but it was poorly presented. P&O should talk to Thomson about entertainment. Overall, I think the problem is the age and mobility of many of the passengers. I’m 67 and generally fit, I must have been in the lower age group on board! Many of the wheelchair passengers thought that they had the god given right to have the priority everywhere. Summary:- Good food, good accommodation, excellent ports, poor entertainment.   Read Less
2 Helpful Votes
Sail Date: December 2018
Food really is not up to the standard you would expect from a cruise ship. Tasteless, stale bread and sandwiches little choice on food for late buffet. Reception staff that really could not be bothered and lied to us on more that one ... Read More
Food really is not up to the standard you would expect from a cruise ship. Tasteless, stale bread and sandwiches little choice on food for late buffet. Reception staff that really could not be bothered and lied to us on more that one occastion. Entertainment was nothing to write home and very standard with only one half decent act on board. The restaurants that you have to pay for and the main dining room in the evening are the best place to eat. Breakfast is very poor overall and this ship seems to be Benidorm at sea, So if you like you cheeky chap cockney gizza this is the cruise ship for you. Iwill never book with P&O again. We have booked for IONA first voyage its now getting cancelled and I will take the lose on the deposit and not bother giving them any more for my money again. Read Less
5 Helpful Votes
Sail Date: March 2018
I have been on Aurora before and although it was not brilliant it was ok and the timing of the cruise was good. However this time round the cruise was not only awful, cheap tasteless food, miserable crew, dirty cabins, hostile reception ... Read More
I have been on Aurora before and although it was not brilliant it was ok and the timing of the cruise was good. However this time round the cruise was not only awful, cheap tasteless food, miserable crew, dirty cabins, hostile reception staff and manager, the persistence of the crew in selling you stuff especially from the Spa team was very harassing and brutal. Whilst eating lunch they would hover over you say hello then try and sell you something. It was horrible, sly and very pretentious in order for a service. I booked a further 2 cruises on PO ships for later this year and 2019 but as soon as I got home I cancelled them at a loss of a huge deposit but I rather lose a deposit then to have to suffer a extremely unsatisfactory rude crew team where the food is horrible and they try and get you to pay extra for room service food which is of a poor quality and the room service crew so miserable as if they are doing you a favour. Never again PO!!!!!!! Read Less
Aurora Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 3.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0
Rates 3.0 0.0

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