9 Helpful Votes
Sail Date: May 2018
My wife and I just did the back to back Trans Atlantic cruise, We were on the ship for 24 days. The ports were great, food was outstanding, crew was top of the line. Now this is not our 1st cruise, we are almost diamond members, Yes the ... Read More
My wife and I just did the back to back Trans Atlantic cruise, We were on the ship for 24 days. The ports were great, food was outstanding, crew was top of the line. Now this is not our 1st cruise, we are almost diamond members, Yes the crew had some bugs to work out but being a new ship that happens. I can't say enough about the food it was great, my wife and I always do the chef's table and Chef Danny made this a great time along with all his helpers. My wife and I were in room 6460 and our cabin steward was great always had a smile and friendly never did we have a day that we did not see him and had chances to talk with him. The whole crew was great..... t The steak House was prefect and we saw a lot of people working on the ship (crew members) that we had sailed with before(it was like old friends week). The Cruise Director (Mike), was one of the best I have seen in a long time. Now one of the ships officers that we know and have known for a long time (Brendon) food manager was on the ship, he is probably the best in the industry and the most friendly and outgoing person you will ever meet. He is always on the go checking on each food area and speaking with people to make sure that the dinning experience was the best, and asking for suggestion to make it better. I will close for now but if you want to go on a great ship with a great crew go on the Horizon. Yes we have already booked another one. Read Less
4 Helpful Votes
Sail Date: May 2018
It was our first Trans Atlantic cruise and we were the fourth cruise itinerary on the Horizon. Everything was wonderful. The ship is beautiful and we found it easy to navigate. The Room Stewards and Wait Staff were great - could not ... Read More
It was our first Trans Atlantic cruise and we were the fourth cruise itinerary on the Horizon. Everything was wonderful. The ship is beautiful and we found it easy to navigate. The Room Stewards and Wait Staff were great - could not have done more for us. Food was excellent in the Dining Room and on Lido. Deck. In the evenings on Lido the choices were outstanding - we typically do not eat on Lido in the evenings but did so on this longer cruise. Guys Pig and Anchor food also great - no charge at lunch time although only open for lunch on Sea Days so a really good time to go is your first day upon Embarkation. Pizza was great - they will make variations of the four listings that are on the wall. Oh yes, Gelato is served daily on Lido at lunchtime - two different choices offered. We were on Deck 11 Cabin 11266 which for us was the perfect location - it is an Inside Cabin - not Spa even though Spa Cabins are further down the hall - with easy access to Lido Deck and Gym and Serenity Deck and elevators and really everything - we loved it - we were in a similar Cabin location on Vista a year ago. The evening entertainment was typical Carnival entertainment - no complaints - but similar to what we have seen in the past. The music/musician offerings throughout the ship were excellent - I would suggest there was something for everyone's taste. We had a really wonderful cruise - no hiccups for us - would not hesitate to cruise again on the Horizon. Read Less
Sail Date: May 2018
This was our first time to go to Europe and to sail across the Atlantic. We really enjoyed all the ports in Europe and then the sea days on the ship. There is so much to do and loved all the food options available on this new ship. The ... Read More
This was our first time to go to Europe and to sail across the Atlantic. We really enjoyed all the ports in Europe and then the sea days on the ship. There is so much to do and loved all the food options available on this new ship. The Cruise Director, Mike Pack was the best cruise director that we have ever sailed with and we have been cruising since 1990. The entire crew was so helpful and this was one of the best cruises we have had, Along with the 4 ports we stopped at in Europe, we also visited Halifax, Nova Scotia, Canada and this was a great experience. We then sailed into New York Harbor and we docked next to the Intrepid so that was exciting. We sailed right by the Statue of Liberty as we came into New York and that is an experience that we will never forget. This cruise ranks as one of the best that we have ever sailed on Read Less
Sail Date: April 2018
Prior to embarcation, we stayed 3 days n Barcelona, the departing city, and thoroughly enjoyed the entire city. Embarcation n Europe is a dream, compared to any US port. Just seemed to have ample staff directing everyone as to wat was ... Read More
Prior to embarcation, we stayed 3 days n Barcelona, the departing city, and thoroughly enjoyed the entire city. Embarcation n Europe is a dream, compared to any US port. Just seemed to have ample staff directing everyone as to wat was needed n hand and where to proceed to. This kept the short lines moving along quickly. The carnival staff at terminal were helpful and efficient. We were able to board the ship ahead of schedule. And u are allowed to carry on as many bottles of alcohol as you'd like. That holds true at all the European ports as well. So needless to say, my bar tab was mighty little this cruise, which was a plus. DisembarkationbEgan at 7am was completely finished by 9am. The only waiting was for more taxis to arrive back at the terminal. It was about a 20 min ride to the airport. Overall impression of the ship was terrific. Italy was a let down; was crowded beyond belief, felt like mice n a maze, was filthy, graffete everywhere, pick pockets on every corner. Store owners were less than polite to americans. NO restrooms!! Prices were within reason tho. Crew members on board were top notch, service and food n dining room was fair. Shore excursions were expensive and WAY TOO LONG, 8-10 hrs. Each port. Not worth the time or money. Could have easily done them on r own or n small groups w private guide. Read Less
6 Helpful Votes
Sail Date: April 2018
We wanted to finally get to the Med and see Italy. This seemed a perfect trip to celebrate our Anniversary. We booked the 10 day out of Barcelona strictly for the ports we could get to. And boy were we not disappointed! The ship ... Read More
We wanted to finally get to the Med and see Italy. This seemed a perfect trip to celebrate our Anniversary. We booked the 10 day out of Barcelona strictly for the ports we could get to. And boy were we not disappointed! The ship itself with the new interior designs were contemporary and really a step up from the "vegas" carpeting of the other ships we had been on. We had a Deluxe OV cabin with the 2 bathrooms which was really helpful for ease of getting ready at the same time. Our cabin steward was very friendly and helpful. All the staff were, I can;t remember talking to anyone that didn't have a smile or say hello. Embarkation was super easy, we had done a tour in the AM in Barcelona and didn't check in til shortly after 2 pm and basically walked on. Being able to buy alcohol in the duty free and take it onboard was a huge bonus, glad we knew that piece of info before hand for European sailings and saved some VAT. Ports were Livorno, Civitavecchia, Amalfi Coast, Dubrovnik, Corfu and Messina. Would totally go back to Amalfi and Taoromina in Messina in a heartbeat! We used 2 carnival tours which were well organized and ran on time. We did hear that there was a Carnival tour back late in Rome- story was they had to wait and hour and a half on 4 people who had no common courtesy to return to the meeting point on time :( 2 ports we just played it by ear and picked up Ho-Ho busses or wandered on foot. Dubrovik was amazing to wander in! Walked the walls, took the cable car, found a cliff bar! 2 tours we had booked from a fb posting thru a "TA". The tour company that did the driving and was the guide were awesome- word of advise if booking a fb tour, check into the organizer, don't get ripped off. Some will tell you they aren't profiting from booking a group, but ask questions, get the details, do the research on private tours if you don't book thru the cruiseline. If I was to do it again Ide book private directly, or use a toursharing group that books directly, It was disheartening and a bit of a scammed feeling to find out that even tho I was charged 20 or 25 Euros more when you add up 40 people for 6 ports....the "TA" basically profited enough to sail and tour for free. If they are upfront that they upcharge no problem, but don't scam people. Food in the MDR was really good, we caught both elegant nights, we also used the Steakhouse and Cucina (we both liked Cucina more than the steakhouse). Guys pig and anchor was great, live music and great food, try the trashcan nachos! Buffet was laid out differently in squares you could go right around instead of up against the wall. We found that this layout was easier to navigate and not as busy, but might have been just timing of when we went. Lots of options on the Buffet and the new cake selection instead of the old boring desserts was a great change. CD Mike Pack is a fireball LOL and so much fun. Shows were good, we didn't care for the music in the Celsetrial Strings show but that was personal opinion. The Soulbound show was fantastic. Ide definitely sail Horizon again, even with 10 days onboard we didn't have enough time to try out everything on the ship! Read Less
2 Helpful Votes
Sail Date: April 2018
I waited so long to go on cruise in Europe, and finally I made it on the newest ship of Carnival line!! yaay and absolutely i had so much fun. we were three me, husband our baby (2 years old) we all were happy on this ship the crews are ... Read More
I waited so long to go on cruise in Europe, and finally I made it on the newest ship of Carnival line!! yaay and absolutely i had so much fun. we were three me, husband our baby (2 years old) we all were happy on this ship the crews are Amazing they are working very hard all the time to make our experience wonderful. i loved the crew of camp ocean they were very nice to my child and give me chance to had free time with my husband the entertainment was absolutely amazing. and there is thing for every one our room located in family harbor which i love it! the food was good, there were many choices every day (fish- meat- chicken-vegetarian) . it's not the best but most of the time it was was Delicious The most two thing I liked about my cruise were: the ship itself and the ports! basically I have cross many city from my wish list! we visit Rome- Naples- Florence- Pisa-Dubrovnik- Corfu - Barcelona Read Less
8 Helpful Votes
Sail Date: April 2018
i am just back from Carnival Horizon ship. this is my fourth cruise with Carnival and the ship is amazing. the atmosphere was so happy and cool, the service all over the ship was fantastic, food was great in the buffet as well as in ... Read More
i am just back from Carnival Horizon ship. this is my fourth cruise with Carnival and the ship is amazing. the atmosphere was so happy and cool, the service all over the ship was fantastic, food was great in the buffet as well as in the beautiful dining room. also recommnded to eat at Bonsai, we had a great time there and definitely go to the pig & anchor pub which offers 4 kinds of homemade draft beers. the rooms are large and bright, the casino was big and very active and fun was all over including the shows and the comdian which i highly recommend to go at least one night. the hamburgers are big wow!! the ice cream is unforgettable ... i didn't sail with kids but i saw so many features that they will love! skyride, waterslides, video games, IMAX and many more. well done to Carnival! it's definitely best value for money !!! Read Less
8 Helpful Votes
Sail Date: April 2018
We booked this cruise on the first day bookings were opened. Talk about anticipation, plus being able to see photos of the ship as it was being built in Italy. Embarkation was a snap. Quick and painless - probably the best experience ... Read More
We booked this cruise on the first day bookings were opened. Talk about anticipation, plus being able to see photos of the ship as it was being built in Italy. Embarkation was a snap. Quick and painless - probably the best experience that we have had yet. (Even though we had to drag our luggage through a protest in the port area of Barcelona, but that's not Carnival's fault.. and that is a whole other story) Carnival DID warn us via email that there was a major protest scheduled right at the same time that we were supposed to be boarding... From the minute we set foot inside the door of the port, to when we got on the ship was maybe 15 minutes, if you subtract the time that we had spent in the gift shop inside of the port. (HINT there was a liquor store inside the port, with fair prices. Carnival DOES let you bring liquor onboard for the Barcelona departures) The ship was gorgeous. Absolutely breathtaking.. Our cabin, as expected, looked like new.. LOL (remember, this was only the second sailing ever for this ship) We did NOT see any of the shows, but, from what our dinner table mates told us, they were easily the best shows that they had ever seen on a ship, period. So, I'll go with that! The food was great, easily the best that I have had on any Carnival, or RCCL ship. Our dining room service was horrible on the first night, and halfway through dinner on the second night, I got up and spoke with Ken, the Maitre D. He immediately changed our waiter out for the Senior Headwaiter, and from that point on the table service was by far the best we have had on a cruise to date. The digital Pixels gallery is a vast improvement over the old system... No more waste! And, its nice to not have to hunt for your photos. Of course, the photos are just too expensive, but that's life. At least you can buy just the digital image so that you can have them printed at Walgreen's for $3 each, instead of $15-20 on the ship. We DO have an issue with the VAT tax on the onboard shop purchases, it appears that everyone on the ship is being double taxed on the EU itineraries. I am working with Starboard (company that runs the fun shops) to try to resolve this - updates to follow Cruise director (Mike Pack) was great as always... he did a great job! Plus, it was nice to meet John Heald as well (as he was on our cruise.. nice guy) The bottom line. This was an awesome cruise. Sure, there were some minor snags, like the shuttle issues in Cagliardi, but that's a moot point, since Carnival replaced that port after our cruise. Food was great, and overall the service was the best we have seen on Carnival. I'm considering booking a Caribbean cruise on this ship when it comes to Miami.. I definitely wouldn't mind another trip on the Horizon! Read Less
2 Helpful Votes
Sail Date: April 2018
We didn't think Carnival could top the Vista, we had an incredible cruise on her back in 2016 so kinda expected the same experience on Horizon. How wrong we were, they have really pulled out all of the stops and made Horizon even ... Read More
We didn't think Carnival could top the Vista, we had an incredible cruise on her back in 2016 so kinda expected the same experience on Horizon. How wrong we were, they have really pulled out all of the stops and made Horizon even better!!! The cabins are spacious, bright with plenty of storage and a wonderful large TV with various different TV Channels, Movies, weather, itinerary information... The crew were as always, FAMILY - no better feeling than being able to hug it out with your cabin steward when you board, knowing it's just going to be a great week and the positivity flowing around the ship really had a presence. Food was divine, Carnival offer superb value for money including various different styles of cuisine and food outlets which are complimentary (other cruise lines would charge you for these!). Guys burgers - YES YES YES!! Buffet was superb with an abundance of choice, fresh gelato every day on the lido, I mean - HELLO!? FRESH GELATO!? Entertainment was superb and Mike Pack the CD was just a part of the ships family as everyone else. The ship was spotless, everything had been thought of, anything that could have been wrong on the Vista was taken, rectified and then amplified 100x better! Thank you Carnival Cruise Line for a superb holiday, WE WILL BE BACK. Read Less
4 Helpful Votes
Sail Date: April 2018
This ship and it’s crew are fantastic. We could fault nothing on our cruise. We stayed in the Havana area, we had 3 cabins in total, all were great, plenty of room on the 2 inside cabins, my grown up kids have always refused a inside ... Read More
This ship and it’s crew are fantastic. We could fault nothing on our cruise. We stayed in the Havana area, we had 3 cabins in total, all were great, plenty of room on the 2 inside cabins, my grown up kids have always refused a inside cabin since trying one on NCL and feeling like being inside a prison, however they never had that feelin* on this ship, I think it’s because you have the fab Havana area a few minutes walk where you can spend your time sunning, hot tub or in the pool. Food. We ate at all the restaurants and was really blown away by Guys Smokehouse, food brilliant and the servers where fantastic, the Steakhouse was a slight let down if I was honest. Asian restaurant was perfect and we throughly enjoyed it. This ship has so much choice for eating you can never get bored like on other major cruise companies. Entertainment. One of the things we live about Carnival is the vibe across the ship, they have different music all over the ship, it really makes a change from the piano bars they have everywhere on our old favourite cruise line. The shows were very good as was the magician from UK. Party nights were brilliant with almost everyone joining in. Imax theatre was great as was movies under the stars. Overall the cabin crew were near perfect p, happy smiling faces that take enjoyment when greeting you. Cabin cleaner Laura went beyond her job to make sure we were taken care of Read Less
Sail Date: April 2018
This ship was beautiful. Well laid out and easy to access all areas. The dining choices were amazing and endless. Ship employees were very happy and helpful. There was so much available to do on this ship, it was impossible to do it all. I ... Read More
This ship was beautiful. Well laid out and easy to access all areas. The dining choices were amazing and endless. Ship employees were very happy and helpful. There was so much available to do on this ship, it was impossible to do it all. I particularly loved the Bingo games, comedy shows, iMax theatre, and the many pools and sun decks. There was entertainment for all ages. Very fun! The ports of call were extraordinary and the excursions were well planned and laid out. Getting on and off the ship was a breeze. No long lines. Each day was a new adventure. The cruise director had awesome daily activities planned out that were easy to access on my Carnival Hub app. Staying informed and connected was easy. I would have loved to stay on this ship for a month! I would highly recommend this ship to all. It was the perfect choice for our first cruise. Read Less
5 Helpful Votes
Sail Date: April 2018
We are just off the beautiful Carnival Horizon after a terrific 7 day Western Mediterranean cruise. About us: family of 4: 2 adults, 2 kids aged 11 and 8. This is our second ever cruise. Our first experience was the Disney Magic in ... Read More
We are just off the beautiful Carnival Horizon after a terrific 7 day Western Mediterranean cruise. About us: family of 4: 2 adults, 2 kids aged 11 and 8. This is our second ever cruise. Our first experience was the Disney Magic in 2015. We are vegetarian, so if you are a carnivore looking for food reviews I’m sorry, this will disappoint you. Embarkation at Barcelona was smooth and seamless. There were public protests expected in the city on embarkation day, so we were warned to give ourselves extra time to get to the port. This may have influenced how they ran embarkation: on registeration we were given a number card and people boarded by number group. We had preregistered for an 11:30 embarkation time and we were onboard before that time. We headed to the Lido for lunch and were among the first to eat lunch, then hit the ship’s amenities. We were in room 1384, a deluxe ocean view room with bunk beds. It was a great room with enough room for the four of us and a lovely large window with a wide sill. The kids loved piling pillows up and sitting in the window reading or watching docking and the activity on the docks or in the harbours. It was very quiet, except that we could hear the engine as a constant quiet purr in the background. The cabin had lots of storage. Although we are light packers (2 suitcases for all four of us), we did have both warmer and cooler weather clothing as the spring forecasts were variable, and we started and ended our trip in Montréal. All of our stuff unpacked into about half of the storage space. There were 2 bathrooms - one with a toilet, shower and sink, the other with a shower/bath and sink. Both bathrooms had a bit of counter space and small shelves for storage. Each had a retractable clothesline which was hand for drying bathing suits. Remember to bring some clothespins. The queen bed was very comfortable, and the kids slept well on the bunks, although personally I found the bunk mattresses a bit hard. We asked for room service only once a day, so the bunks stayed out: I had expected them to be put away during the day, but I guess we had to request this. The kids got along better having separate places to flake out in, so we didn’t bother. The ship was beautiful! There are lots of decks and places for people to hang out, so it was not apparent that we were four among 4299 guests. The pool areas obviously get crowded on sunny warm afternoon. The onboard rides and activities were terrific: Sky Ride and the Sky Course obstacle course were lots of fun. We did them on several days, usually just as they opened for the day so the wait was minimal. Please note that closed toed shoes are required - for the first few days lots of people had to return to their cabins to change their shoes. I would have loved it if these rides had longer open hours. My kids loved the mini putt, and we all had fun with the football/soccer pool game. The water slides were a lot of fun, with short to no waits at all - it helped that as Canadians the cooler Mediterranean spring weather was not a deterrent for us to get wet. We did any time dining and never waited for a table. We did not always get the same serving staff, although on the second day we were asked if we cared where we sat, so I presume that requesting the same table/area/wait staff can be accommodated, possibly leading to a wait for a table. Requesting a table through the app was not yet available on our cruise, we had to go to deck 5 in person. Food was plentiful and adequate. Vegetarian choices were a bit slim, but not hard to find. We preferred sit down restaurant service for breakfast and dinner as the food was significantly better than at the buffet. We did not eat at any of the extra-cost specialty restaurants (although I am sure their vegetarian options were delicious, the prices were not a bargain considering the value of our Canadian dollar at the time of our cruise). The 24 hour pizza was very good. I would have liked to see vegetarian options at the Blue Iguana (where they offered sides only, so a cold burrito), and the Mongolian Wok. The “featured vegetarian” item on evening menus was always excellent, consisting of 3 Indian curries with sides, all of which varied each day. We enjoyed the Carnival melting chocolate cake every day. Other dessert options were less satisfying: the buffet offered a big selection of cakes every day, but we found there was way too much icing for the amount of cake and were usually disappointed. The kids took great advantage of the 24 hour soft serve ice cream station. We did not see much of the onboard entertainment as we chose this cruise for the destinations and had busy days exploring Italy. We did enjoy the Dive-in movies most nights. Likewise the kids did not do the kids’ clubs. We did tours in Naples and Rome through private tour operators and toured Cagliari and Livorno on our own. I can provide details if anyone wants, but as these are not related to Carnival I will skip them for now. Disembarkation in Barcelona was very smooth. We chose to carry our own luggage off the ship, disembarking around 7:30 am after having breakfast in the Meridian restaurant and encountered no delays. There were lots of taxis waiting and we got to the airport quickly. And now the less-happy stuff: cigarette smoke. We’re from Canada where it is entirely possible as a non-smoker to go through a day or week without ever encountering smoke. Our past cruising experience was with Disney which has no casino, and restricts smoking to limited areas. On board the Horizon smoke was very evident: out on deck we were never far away from a smoking zone. By day 2 the middle stairs and elevators were smelly from the Casino and as the cruise went on the smell extended upwards to the top deck. For future cruises I will avoid rooms located near the casino stairs. People were complaining about “unfriendly and grumpy” staff on board. I found everyone to be quite friendly, but in a European way: competent and efficient, but not engaging in small chat. I learned quickly to ask for whatever I wanted when I ordered, because not all waiters will offer (for eg ketchup for French fries, or jam for toast). We had no issues with the elevators. The new system requires you to tap your destination floor when calling the elevator. You are told which elevator will get you there. There was confusion regarding how many times to tap the screen - some people were saying you tap once for every member in your party. We only ever tapped once, and only once did an elevator arrive that was too full to accommodate us. Our waits were very reasonable. That said we did take the stairs whenever possible. Overall it was a fantastic holiday and I would very happily sail on the Carnival Horizon again. Read Less
1 Helpful Vote
Sail Date: April 2018
We choose to travel on Horizon for many reasons, firstly the sailing dates suited us very nicely and also it was a maiden voyage of Horizon. We came to know many fantastic staff on board during our cruise, Ms. Erbu from Turkey who was ... Read More
We choose to travel on Horizon for many reasons, firstly the sailing dates suited us very nicely and also it was a maiden voyage of Horizon. We came to know many fantastic staff on board during our cruise, Ms. Erbu from Turkey who was very nice, caring and helpful to us, , Ms Melina from Romania, Felix- from Peru, Vicktor from Hungry, David from Peru, Nikolina from Bosnia, Milutia from Bosnia , Frank who kept our rooms clean and tidy, There were many more staff that we had met and they made our our trip a great and memorial one. You had a great cruise director Mike. He made all the shows great and enjoyable for everyone. They was many varieties of food on board, We, both have highly recommended cruising to many of our friends. The shows every night was fabulous. we look forward to our next cruise on Carnival. Read Less
1 Helpful Vote
Sail Date: April 2018
I always wanted to try the inaugural sailing. I chose Carnival Horizon over Symphony of the Seas due to the itinerary. It turned out to be an amazing cruise. I and my sister had a fantastic time. We loved a few of the Port of Calls such as ... Read More
I always wanted to try the inaugural sailing. I chose Carnival Horizon over Symphony of the Seas due to the itinerary. It turned out to be an amazing cruise. I and my sister had a fantastic time. We loved a few of the Port of Calls such as Dubrovnik, Capri, Amalfi Coast, Taormina(Sicily) and Florence. The whole crew of the ship whether they were the cabin staffs, dining staffs or the other services staffs, whenever you encountered each of them, they were genuine friendly, courteous and helpful. Our cabin was kept immaculate by the room steward, Pedro and his crew. The dining staffs - Piotr and Katrina and another crew member I cannot recalled his name were kind and wonderful and provided such an impeccable services which kept us coming back every single night of the entire cruise. Due to their attentive services, we even forgo our Specialty dining. Food in the Fine Dining Restaurant were superb great. Entertainment director, Mike and his crew were great and entertainment were good. The whole ship were kept very clean at all time even with 4000 or more passengers onboard. I would definitely recommend this ship. Overall, it was excellent and amazing cruise with Carnival. The only downside was Barcelona, we encountered two groups of pickpocketers whom are very bold and aggressive. Read Less
1 Helpful Vote
Sail Date: May 2019
Many months ago, we chose this cruise primarily because of date availability and number of activities for our 3 grandchildren, ages 6-14. When we realized booking in the Family Harbor was basically the same price as a regular interior, we ... Read More
Many months ago, we chose this cruise primarily because of date availability and number of activities for our 3 grandchildren, ages 6-14. When we realized booking in the Family Harbor was basically the same price as a regular interior, we went that route because of the private lounge for gaming, snacks, coffee, television, etc. This was the first time we have tried doing a family cruise with 11 of us. There were some challenges with that. But overall, it was still super. My wife and I have cruised about 12 times on various ships, but this was the largest ship we've booked and there is good and bad that goes with that. The embarkation was very smooth. We chose to park our cars off-sight, so we did a drive-through the Port of Miami to drop 9 people plus all our luggage. The 2 drivers then headed off to park the vehicles on the mainland, catch the shuttle back to the Port, and get with the family. Family was dropped off at 12:00 noon, and we boarded the boat at 1:00 pm. We couldn't get to our rooms right then, but with a little sweet-talking, they did allow us to head into the Family Harbor area just to drop off our carry on's at our room before heading on to lunch. We chose Guy's Pig & Anchor on Deck 5 for our lunch rather than head to the Lido Buffet. Overall, a good decision. The food at the BBQ was not quite what I had hoped for, but it was good, and it was even better when very few people seemed to opt for that choice despite it being free on sailing day. Overall, meals were good--above average. Nothing just wowed me at dinners, but all was good. We chose Anytime Dining, but after our first night of meeting our waiters that night, we zeroed in on making a point to get to them each night. "Big G" was our waiter---he was phenomenal with our kids! He was a grandfather of 3, and I think our 3 must have reminded him of his own grandkids. He made them feel so special. So, as the week wore on, our "Anytime Dining" was driven by our ability to get to Big G's table. The process of getting your Anytime Dining seating was a little different. You had to go to the coffee bar on Floor 5 to "check in" and show your entire party. At that point, you would be sent back to floor 3 to the dining hall, or given a beeper and told you would be called in a while. Sea Days were incredibly busy in the Water Parks area and Ropes Course/SkyRider. On the day the boat was in Cozumel, we made a decision to stay onboard with the grandkids so they could have complete access to those activities without the long lines. I would advise thinking about doing that as well. Pick a day you are not going into a port and use the ship's activities without all the hassles. All of those activities also have limited hours. The Water Park closes at 6:00 pm every evening. Check the hours on your Carnival Hub regularly to make sure you don't miss opportunities to do things. We found the Deli line and Pizza Line to not even be worth the hassle in the late evenings. I don't ever recall being on a cruise where I didn't hit up the Pizza Place at least a few times late in the evening. One night on the way to the Ice Cream dispenser, I hit a line and asked the people what it was for. "The Deli" was the answer. I refuse to wait 45 minutes for a Reuben at 10:30 at night. That was probably the biggest downer on the cruise for us was more long lines. We knew with the bigger ships, that might be an issue. It was a little more than I was comfortable with. Guy's Burger Joint on the Pool Deck on Sea Days was at least 30 people deep for hours at a time. Sea Days, normally a favorite of mine, were uncomfortable due to the crowds. I also acknowledge if we were not traveling with kids, there were other options available for adult pools and areas. Highlights were our excursions of Mystic Mountain/Jamaican Bobsled Run & Dunn River Falls climb in Jamaica. Our oldest son and wife took the 3 kids on a swim with the stingrays trip in Grand Cayman. They had a real blast doing that as well. Both of these excursions were great. My wife did not care for the Promenade Shops at all on this boar. They are good for expensive watches, perfume, or liquor. The normal shops where you can walk around and look at clothes and knick-knacks just weren't there. In her eyes, this was a major bummer. PIxels photo lobby was great--had not been on a cruise since the photo shops have gone more modern. Now you just log in and look at your photos vs. see all the photos lined up on the wall. Much smoother. Debarkation was a disaster for some reason. We were very, very late getting off the boat. In fact, still sitting there at 11:00 waiting for number to be called. This was contrary to everything I'd read about the new procedures in Port of Miami being smoother. I will assume it was an anomaly, but on this particular day, it was a long, long wait. We were beginning to think we'd get to sail away with the next group of passenger. Overall, it was a great trip with family. A memory maker. We didn't care for the long lines, the shoppes, casino (super small), but there were plenty of activities, wonderful dining room staff, nice sea day brunch, and plenty of positives. We enjoy Carnival--just understand it is what it is---low cost (for the most part) carrier with not a lot of the frills, bells and whistles you might like, but it got the job done for the 11 of us. Read Less
4 Helpful Votes
Sail Date: May 2019
Overall this was a wonderful vacation for my wife and me. Unlike some of the other reviews regarding the Horizon, I did not experience any problems with the bar wait times. I normally had my drink within a couple of minutes and the staff ... Read More
Overall this was a wonderful vacation for my wife and me. Unlike some of the other reviews regarding the Horizon, I did not experience any problems with the bar wait times. I normally had my drink within a couple of minutes and the staff was always friendly. The staff in the buffet areas seemed new. English was not good at all but they were friendly and worked really hard to please. Being Platuim, embarkation/Debarkation was a breeze. Nothing to complain about. The vessel is beautiful and well laid out. After the first day, the smart elevators became second nature. You just have to pay attention to which elevator it says is the one you need to take. The food was normal Carnival Cruise food. The buffet was plenty and filling, the deli and pizza were always open and never disappointed. We tried JiJi's and LOVED it. A few afternoons the JiJi area doubled and the Mongolian Wok. There was a little wait but worth it. The dining room food hasn't changed much over the years. Well, prepared and presented. Staff was prompt and friendly. We prefer anytime dining so we can dine by ourselves. We are the go with the flow kinda people so it takes a lot for us to complain. The only criticism I would offer regarding the Horizon is the ventilation in the casino. It's horrible. I would have probably dropped a few more hundred at the craps table if I could have breathed. Not sure what they can. However, it's hard to gamble when you cat breath..lol A special shoutout to Ishmel our room attendant. He did an OUTSTANDING job. Read Less
2 Helpful Votes
Sail Date: May 2019
The ship, crew, experience was awesome....EXCEPT for buffet. There were 2 service food areas in the Marketplace Buffet. Each area had 8 hot serving stations. For every meal, each serving station had the same dishes as all of the other 7. ... Read More
The ship, crew, experience was awesome....EXCEPT for buffet. There were 2 service food areas in the Marketplace Buffet. Each area had 8 hot serving stations. For every meal, each serving station had the same dishes as all of the other 7. There was 1 red meat, 1 fish, 1 white meat, carving station, rice, potato, 1 veggie, 1 soup....you get the idea. On other cruise lines there were many many more options. The staff and performers were awesome. The Carnival Quest and the Lip Sync contests were some of the funniest shows I’ve ever seen. The ship is beautiful. I liked the elevators except when we were trying to get off in port in Curaçao. We waited 15+ minutes to finally get the elevator. My mother was not able to take the stairs so elevator was the only option. There were so many things to do and see. We never explored all of the ship. Overall, we had a great time filled with laughs and memories. Read Less
7 Helpful Votes
Sail Date: April 2019
We just got back from 6 nights on the Horizon. Had a great time and would sail this ship again. We were a family of 4 sailing at the same time as several other families from our neighborhood. My family stayed at Sunny Isles Residence Inn ... Read More
We just got back from 6 nights on the Horizon. Had a great time and would sail this ship again. We were a family of 4 sailing at the same time as several other families from our neighborhood. My family stayed at Sunny Isles Residence Inn and loved the pool and room. Price was more reasonable than anything closer to South Beach. Left for port around 9:30 AM and we were in the priority line by 10:00. We only had to wait about 5 minutes to get into the building. They began boarding the ship around 11am and we went straight to our cabins since we had Faster to Fun. We had Havana cabins 5209 and 5211. We had a cabana and our 13 and 16 yo had an interior. Our steward was efficient but I barely saw him. Our luggage didn’t arrive until after muster even with priority. Therefore plan accordingly and bring a carryon with a swim suit and change of clothes. We loved the Havana area but since our kids were mostly upstairs on decks 10 and 12. we didn’t use it as much as we thought. I did love the easy access of our location to the back stairs and everything on deck 5 including breakfast in Ocean Plaza and Coffee at Java Blue. We also loved having elevators and stairs nearby. We had early dining for our group of 17. Servers were good. Food was hit or miss. I had great short ribs but my friends was dry and crusty. Same with the prime rib. Best meal for me was taking advantage of the steakhouse selection and getting the filet and lobster. That and the teppayaki were worth the extra money. I also loved the pizza and I am disappointed they are switching to Papa Johns. I don’t even get that at home! My husband tried the Mongolian wok and hated it. He also had Sushi with my daughter and liked it. I tried guys burger and didn’t like it as much as last year on Glory. We only ate at the buffet 1 time and that was the late day in Cozumel. It was okay but nothing special. Kids did the ropes course and sky ride. They enjoyed the dive in movies but didn’t try the IMAX. Might be because the movies weren’t something they would want to see. My daughter said the waterslide was okay but gave her a wedgie. My son went to club O2 a lot and made a lot of good friends. He even went to Sea day brunch with a group of 16. Except for a couple of comedy shows we mostly went to the casino after dinner. Nice pit bosses but some of the dealers weren’t super friendly but most okay. I lost overall but that’s just bad luck or choice of seat! Overall it was s great week. Read Less
Sail Date: March 2019
Wanted to cruise on a newer ship. We had sailed the itinerary before. The Horizon is a very neat and clean ship, because it is new. However, I did not find it to be much different than the Carnival Dream. We stayed in a cloud spa balcony ... Read More
Wanted to cruise on a newer ship. We had sailed the itinerary before. The Horizon is a very neat and clean ship, because it is new. However, I did not find it to be much different than the Carnival Dream. We stayed in a cloud spa balcony room. There were a few perks, but we didn’t feel they were worth the extra cost. We bought several spa sessions, couples massage, facial, double close shave and stone massage. Be very careful and check your bill, they double and over charged us on every service. The elevators are very difficult for most people to use. You can’t just hop on any elevator and you want. You have to enter the floor you wish to go to and then go to the assigned elevator it gives you. We spent a lot of time waiting on elevators. The buffet on Lido deck was horrible. The food choices were limited and not very good. If you have been on one carnival cruise you have been on them all. We like Carnival, but did not see any difference in this ship than some of the others. The decor was very bland and insignificant compared to other ships we have been on. It is mostly just decorated with photos. Read Less
Sail Date: March 2019
Good Eastern 8 day trip itinerary , Great ports with off setting departure times . Ship was in Great Shape and crew/staff were terrific ,warm and friendly. Dinning was ok/good with no major flaw's, main dinning was accomplish in ... Read More
Good Eastern 8 day trip itinerary , Great ports with off setting departure times . Ship was in Great Shape and crew/staff were terrific ,warm and friendly. Dinning was ok/good with no major flaw's, main dinning was accomplish in less than an hour and a half . Buffet items were also ok and with the amount of passengers that ship ship holds, items seemed fresh and not picked over Wife and I attended 2 shows and found them good, Vintage Pop and Soulbound which was our favorite the best , interaction with the players and audience make the show even better , don't want to spoil it but get there earlier for added extra's We do have issue's with what Carnival Horizon has done with the theater and seating thou, depending on where you are seated the view from the 2nd level is limited to viewing the main level as now there are no more fixed row seating on the first level and the show has extended from the stage onto the main level area . So some of the acting is out of view with the current new design if you are seated on the 2nd level . Show last about a half hour Comedy show's where just ok as we did see all comedies that week both their PG and R rated versions . there were 4 total comedies on our cruise 4900 passengers this week with spring break and didn't find the lines terrible... 5-10 mins before a show and seating was pretty easy Up-Charge restaurants were good as usual We did Pig and anchor with live entertainment while dinning , J.J's Asian and Bonsai Teppanyaki with the chief show very funny as he prepared our meal . We also had reservation set for the Steakhouse and when they called to confirm our reservation they informed us that since it was formal night dress shorts would not be allowed but jeans were ok ? As we have always done formal night's on our previous cruises we decided to pass on this cruise and just be lazy and on vacation, we did find this to be very disappointing as we both were looking forward to the Steak house as we have dine there on several other cruises and they are normally very good and worth the charge and did have jeans also but as they made it an unannounced stipulation to dine prior to our reservation made 6 months earlier that just annoyed us as we were the patrons paying additional for this restaurant . so a tip , make sure that its not a formal night when you make your reservation, as this was the first time we encounter an issue if your not planning on bring formal wear. Casinos seem to be paying with several witnessed good jack pot pay outs also speaking with several people thru out the cruise said the tables were friendly also . So go have a great time if your planning a Horizon trip and don't let the small stuff bother you, as we found on this trip there weren't many at all !!! Good Sailing ! Read Less
1 Helpful Vote
Sail Date: March 2019
I chose this cruise because I like the new larger ships. It was also easier for my bother to fly into the area from Sweden. We traveled with 5 sibs and spouses, also my sisters oldest son and 3 of his kids. Loved the ship, but ... Read More
I chose this cruise because I like the new larger ships. It was also easier for my bother to fly into the area from Sweden. We traveled with 5 sibs and spouses, also my sisters oldest son and 3 of his kids. Loved the ship, but missed the awesome spa we are used to from the Breeze and Dream. They did away with that great thalasso pool! I sure did miss that! Another disappointment was the new lounge. They changes from those old school large seating areas with tables to basically folding chairs on the ground level, other seats were very hard to see anything. The dinning seamed to be better then past Carnival cruises, including the main dining room. We stayed in a spa balcony cabin, nothing changed here, still a nice room, but seams like they could work on giving the cabins a fresher look. Our steward was fine, not much interaction like on other ships. Did a great large group excursion in Cozumel, Private Oasis At Passion Island! It was $739 for up to 12 people. They treated us like Platinum VIP guests, food, drink and our own private area of beach away from others on the island. Check it out, it must be catching on, because the price just went up to $799. Para sailed in Grand Cayman, also fun, we always book with the Carnival website. Both embarkation and disembarkation went very smooth, We are Platinum sailors, but the others in our group were not, and we all managed to get on ship the same time. Read Less
1 Helpful Vote
Sail Date: February 2019
Good: The ship has so many nooks and crannies and places to get away, there was always a way to party or take it easy. Loved the skyride and my kids loved the theater and the water slide/ ropes course/ sports complex. As far as bars go, we ... Read More
Good: The ship has so many nooks and crannies and places to get away, there was always a way to party or take it easy. Loved the skyride and my kids loved the theater and the water slide/ ropes course/ sports complex. As far as bars go, we Adored Pig and Anchor enjoyed the presentation at the alchemy bar and had fun at the comedy club and ocean plaza bar. The service was outstanding everywhere, except maybe the red frog rum bar, but they are busy ALWAYS. Ivana makes the best bloody marys at Pig and Anchor, Marvin was our room steward and he did a great job of taking care of us. Ollie was our waiter in the dining room and he was always going above and beyond for our big group of 11. Schwartz was the best cruise director I've had on a ship, he made the parties great. Sea day brunch, guys burgers, blue iguana cantina were great. We stayed in the family harbor area and loved our room and the lounge was really helpful, especially on port days for eating breakfast or having a small lunch when it was late, and awesome that we didn't have to go to lido on debarkation for lunch. My kids also loved all the free movies. The ship was also very smooth. Lastly, it was the smoothest embarkation and debarkation ever. Bad: Our room was an ocean view family harbor deluxe. It was a nice size, but tight for 5 people. (Go figure!) It needed more storage also. A big downfall is the room was underneath the elevator on the third floor and it was loud EVERY morning. We ended up borrowing an ambient noise machine from my sister and it helped a little. Also, the ship has a confusing layout, and my husband never really figured it out. The pools were really small too. Food in dining room was hit or miss. Read Less
Sail Date: February 2019
It was our first experience with sailing on the Carnival Cruise Line. We have sailed 27 times using five other cruise lines in the past. The ship, the Carnival Horizon, is very nice and the decor very eye appealing. The staff was a ... Read More
It was our first experience with sailing on the Carnival Cruise Line. We have sailed 27 times using five other cruise lines in the past. The ship, the Carnival Horizon, is very nice and the decor very eye appealing. The staff was a friendly group and willing helpful and accommodating. The food was ok but not exceptional in any way. It was rather repetitive actually except for the evening meals in the dining room. The dining room evening meals did offer a variety but was just ok in the preparation and taste. I probably would have given the ship a rating of five overall except the food lowered the score. “Schwartz” was the cruise director and rated in my top three all time directors. He was super! He stayed on top of things, was very energetic, seemed to enjoy his job, and actually was some of our best entertainment. It was a very relaxing, enjoyable cruise. Read Less
3 Helpful Votes
Sail Date: February 2019
Embarkation is standard - when you check in online, you get a 30 minute window to show up. If you show up outside the window, you go in another line. Passports are check before security. Keys are in your room mailbox. Getting on the ... Read More
Embarkation is standard - when you check in online, you get a 30 minute window to show up. If you show up outside the window, you go in another line. Passports are check before security. Keys are in your room mailbox. Getting on the ship is much faster now. Carnival app - not sure why no other cruise has this. Has all activities on the app. What food is available. Chat with your group for $5 for the entire cruise. Can check into dining for any time dining. Maps of decks. A lot of rooms are smaller and used more efficiently. The main theater is on 2 floors instead of 3. Only some small tables on the outside. The main floor seats are like dining seats, so they can be move around based on the show needs. No tables so there are more seats in a smaller area. There is a bar in the theater. Punchliner club is smaller as well. Moveable seats with no tables. Seems like less capacity than before. Need to line up to get in. There wasn't comedy every night like other ships. Not sure if that is the new standard or because this ship has a higher focus on kids. The 2 comedians on this ship repeated shows. I've been on other Carnival ships where the comedians never repeated a show. Water park area looked good for kids - large play area and 2 water slides - longer than avg. Theme is Dr Suess - Cat in the Hat and Thing 1/2 were on board. Skyride - like a bicycle in the sky. It's more exercise than a ride. There is one part where it is downhill on each track. There are 2 tracks - same length. 2 cars per track, so it can take a while to get on. Absolutely nothing allowed in your pockets - they have temporary lockers to put your belongings in. Skycourse - obstacle course in the sky. 2 tracks - 1 easier than the other. Normally lines weren't long for this one. Walk across an elevated course tethered to a beam above. Cabins - we had an inside cabin - they are shorter and wider now. Instead of 3 door cabinet, there are 2. from the washroom door in, the wall is on an angle so there is more room by the desk area. TVs are large 42" LEDs. Very few channels. CBS news instead of CNN. Beds were comfortable. Luggage fit under bed. Washroom same size as before. Desk has 2 usb plugs in addition to regular power outlets. Mini fridge in room. Standard safe. No more controls for speaker announcements. Shower have containers of shampoo and body wash. Shower head power is adjustable. Test water temp for kids - can be very hot. Room stewards come once a day - you can ask for 2x a day. Thermostat is electronic instead of dial. Dining - seemed liked there are more any time dining slots now. Food was excellent- as good as more expensive supposedly luxury cruise lines. Service was great. Big emphasis for servers to address you by name. For any time dining, you check in on the 5th floor by the cafe. They give you a ticket with your table and then you proceed to the restaurant. The carnival app allows you to check in on the app- tells you your table number when ready and you just show up at the entrance. Lido buffet - seating decor is much nicer now. Looks more like a restaurant. Food is no longer against the kitchen area. There are 2 rectangular areas for food. More efficient use of space. Separate area for salads, desserts. One day was chocolate day - entire area of chocolate cakes/treats. Snacks - Pizza normally has a line. have about 5 types of pizza, but mostly make cheese and pepperoni. Deli sandwiches. By the pool, there is a Mexican shop and Guy's burgers. Juice was always available - other ships they were only available at meal times. Specialty dining - seems like with the extra space they have more specialty dining. Steakhouse, seafood, Guys bistro, Sushi, Teppanyaki, Italian. There is a brewery on board. Entertainment - standard singing and dancing. Dancers and female singers were strong. Male singers were ok. The other musicians were more geared to the older crowd - little odd given the kids theme. Shops - more shops. Jewellery store was one of biggest I've seen on a ship. Usual great alcohol deals. Candy store is about 4x bigger than other ships and has ice cream. Atrium - main 3 story atrium has your standard bar. There is a seperate area for musicians now, instead of playing on the main floor area. There is a 3 story column that is basically a video screen - images are constantly changing. There is a 2 story one in the casino. Pool area - main pool area only has 1 pool now instead of 2 - allows for more chairs and room for dancing....makes sense. the upper decks are now narrower and only have room for 1 row of chairs vs 2 on other ships. They added a pool on the 5th floor aft of ship- need to go through Havana room to get there- not sure if it is only available to rooms backing onto the pool. As the upper decks are narrower, it is an issue to get chairs on sea days. Go early. They do walk around and put sticker on unattended chairs warning they will come back and remove your towels. Some aggressive passengers will remove your towels even if you haven't been away long. Photos - finally using technology. They are available to view electronically. they ask for your cabin # when they take your picture and you can view them later for purchase. Movies - standard big screen by main pool area. Also an IMAX theater on board - $10. Casino is still smoking. The walkway goes through the middle of the casino instead of the side....so we avoided crossing on deck 4. Ventilation was poor. Kids clubs - looked great. Dr Seuss theme was nice. If I had young kids, I would go on this ship. Looked like a lot of fun for young ones. Ocho Rios - dock right by Ocho Rios beach. $3 to get in. Clean. Go to the further area - less sea grass and less people. Water sports are available. We went snorkeling out to the reef less than a mile off shore - there was 4 of us - they started at $45 each, we got it for $20 - not much out there. There is zero snorkeling on the beach. To get to the beach, hang a sharp left out of the main port gates, towards the marina. Grand Cayman - have to tender into port. Can take some time to get off ship. If you have your own tour, go early. Sit on the upper deck to get off faster. Cozumel - The port is south of the main city. They force you to go through a duty free shop that is super narrow - like rush hour in a subway. There can be up to 4 ships in at once - I think they time it so no more than 2 arriving at the same time. They have dogs smelling for food in your bags, which slows things down as well. A variety of vendors in port - seemed expensive. Don't do the jeep tour - complete waste of money - rent your own jeep and drive around - it's safe and the roads are not busy, no crazy drivers like other islands. Jeep tour takes you to a tequila place and tries to sell you over priced tequila, then to a fruit juice place charging USA shopping mall prices, except they don't have minimum wages, rent or taxes, and the lunch places charges more for water than in the USA - completely taking advantage of tourists. Beaches on the east side of the island had nice waves - not suited for kids. if you have kids, go to Chankanaab Adventure Beach Park - just take a cab, not a tour. It is just south of the port. Debarkation - we did self debarkation. Was easy and fast. Customs was faster than normal as well. Summary - if you have young kids, this is one of the best ships to go on. Otherwise, better value on other Carnival ships. Read Less
1 Helpful Vote
Sail Date: February 2019
I thought being a new ship I would be thrilled but when we walked on it felt like walking into a regular hotel. Maybe I am one of the rare few but I like the wild and splashy décor in the lobby like the other ships have. I did not like ... Read More
I thought being a new ship I would be thrilled but when we walked on it felt like walking into a regular hotel. Maybe I am one of the rare few but I like the wild and splashy décor in the lobby like the other ships have. I did not like the one level dinning room with the low ceilings. This was the first time we had the 6 pm dinning and I did not like it at all, felt like we were really rushed. I realize that they have to get ready for the 8:15 dinner but I didn't like feeling like I had to eat really fast. Buffet food was really weird at times, made me wonder what your average, picky youngster would eat. Steak house was great, definitely recommend if you can go. Now on a positive note. Staff on this ship were fantastic. Our room steward Su on deck 6 was the best. Every single person we encountered was friendly and always working hard. Balcony cabin was like the others which was fine, plenty of room and storage. If you have children or young adults there is a lot of things for them to do, movies, arcade, skyride so this ship is definitely a good choice for them. We spend a lot of time in the casino, I found this one to be small in comparison to other ships but staff and casino host were great. Overall I think that I may stick to other Carnival ships which I liked more. Read Less
Carnival Horizon Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 3.5 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

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