1 Helpful Vote
Sail Date: November 2018
We booked this cruise for the sky ride feature since no other boat has it as of yet,but seen reviews right after it set sail that the sky ride was down for repair,was hoping after 4 months that they would get it fixed but No still not ... Read More
We booked this cruise for the sky ride feature since no other boat has it as of yet,but seen reviews right after it set sail that the sky ride was down for repair,was hoping after 4 months that they would get it fixed but No still not working .Then was very disappointed in the buffet all week seemed like same food every day and only 3 meats choices and 6 sides literally 10 items on bar.Everyone on ship was complaining about the buffet.The entertainment was ok and they did have a vast amount of scheduled activities.The wait staff was great and friendly.Just wish they would take sky ride off the advertisement so no one else feels deceived .Also a mention about the fitness center, I have seen better gyms in hotels,This fitness center was very small and little to no equipment.To sum it up I feel 3 stars is a fair rating. Read Less
Sail Date: November 2018
The first thing you should know is this ship is bigger....and loaded with rooms. I was expecting a "grander" feel because of it's size, but it's just more rooms. More Cabins, and more little tuck away spots for bars ... Read More
The first thing you should know is this ship is bigger....and loaded with rooms. I was expecting a "grander" feel because of it's size, but it's just more rooms. More Cabins, and more little tuck away spots for bars that feel like hometown bars, and Dining with many options that made you feel like you were choosing to go "out" for sushi, or "out" for bar-b-q. I felt like choosing a cabin on a higher deck was a mistake, there was a lot more movement at the front upper of the boat. It also made our balcony wet most of the time. This was from the ship breaking waves.....and dropping....and yes it was a bit noisy. I'd forgo the extra money on the Spa Suite and stick with something in the middle section, like Deck 10 thru Deck 7 if you have any type of motion sensitivity. Movie theater was a nice addition. We loved JiJi Restraunt, and the hostess made us feel like family.....the best. The food is different and this is an opportunity to try something different and delicious...we cancelled our 2nd Steakhouse Reservation and booked JiJi a 2nd time. Don't miss the opportunity to try dining experiences for lunch. JiJi's serves as The Wok during the day, and it's great, and no extra charge. Shows, Shows, Shows were AMAZING! You must see it to believe it! The shows are modern, contemporary and have abandoned the old Vegas Style show....these shows were amazing. If you can't make yourself go.....ok, just make yourself go. DO NOT MISS THE ELECTRIC VIOLIN SHOW....from pre-show to post-show. Biggest tip if you want to try any restaurant in the evening, get a reservation before setting sail....or plan on going at off times. This was one of the best VIFP gatherings we have ever been to..it was a fun party. Big Ship, lots of people, be patient. Read Less
2 Helpful Votes
Sail Date: November 2018
Very nice ship the only problem I had was I paid an upgrade for a spa room. The spa was tiny for this size of ship and the spa staff was not friendly nor helpful. Wish I had used my money elsewhere . The ship was new so everything still ... Read More
Very nice ship the only problem I had was I paid an upgrade for a spa room. The spa was tiny for this size of ship and the spa staff was not friendly nor helpful. Wish I had used my money elsewhere . The ship was new so everything still looked nice the dining staff and room stewards were awesome as always. And the cruise director was probably the most personable that I had seen in the last several cruises. Overall great vacation. Just the spa and fact no one cared about my concern put a bad taste in my mouth. Others complained about the casino being really small but I did not visit there but I felt their aggravation as I felt the same about the spa. I did like the new serving lines on this ship it definitely made things move faster . The guys burgers and burrito bars and deli was delicious and always had a line that moved very fast. I have always been loyal to carnival but I think it’s time to check out others due to the fact they did not want to address my concern over my spa issue. Read Less
1 Helpful Vote
Sail Date: November 2018
Being a new boat we thought would be great. Was ok but very average Food was ok at best and service very slow. Worst part was the excursions Very rushed once you get their . Almost penalized once tour operator finds out you ... Read More
Being a new boat we thought would be great. Was ok but very average Food was ok at best and service very slow. Worst part was the excursions Very rushed once you get their . Almost penalized once tour operator finds out you paid via cruise line Better off to book online and tip.you will get treated way better and enjoy your stay more. Good luck trying to discuss your experience with carnival if bad. Not very good customer service on the boat. The kids play area and drop off center was a judge hit with our 8 year old I must add. The people were great there. House keeping was also perfect. Mostly manager people were not good. If you plan to be on a budget it's not a bad cruise if you plan to just lay on a chair and do walking on the shore trips. If your looking for more there is definatly better cruise lines Read Less
Sail Date: October 2018
Sadly, it was our 7th Carnival cruise and our last. For a new ship, atrium was a disappointment. Customer service slacked immensely. Cabin steward was not good at all. Embarktion luggage was a fiasco. Internet working occasionally. No ... Read More
Sadly, it was our 7th Carnival cruise and our last. For a new ship, atrium was a disappointment. Customer service slacked immensely. Cabin steward was not good at all. Embarktion luggage was a fiasco. Internet working occasionally. No insulation on decks, we were on the 9th deck and were awaken plenty by Lido deck above us and running, deck chairs moving at 2am to clean the floor. Food wasn't like it used to be. Adequate. Charge for everything now. Their tipping is getting ridiculous for every since thing. Mike the cruise director was great. Ship was clean and the good food options were an additional charge of course. The Lido deck buffet has declined big time except for the breakfast. I think some things were reheated some nights. Just not what it used to be and even in the formal dining room, portions are smaller. Quality wasn't like it used to be. Trying Royal Carribean again. Read Less
1 Helpful Vote
Sail Date: October 2018
For 50th Reunion I loved the Havana Experience Dining The dining room experience was the worst I have ever had. There were only tablecloths on the tables 2 night. You had to save your fork from your salad for your main course. ... Read More
For 50th Reunion I loved the Havana Experience Dining The dining room experience was the worst I have ever had. There were only tablecloths on the tables 2 night. You had to save your fork from your salad for your main course. I got a baked potato on several nights and it was hard. On lobster night the waiters did not remove the lobster from the shell like I have experienced on my past 38+ cruises. Your time dining was the worst. You had to go to deck 5 to get a table on deck 3 every night. On the one night we had a group dinner when we got the dining rooms the tables were not ready and caused us to eat a separate table. We were randomly invited to do a chef tasting at breakfast one morning. Now that was a treat. The only drawback was that after tasting everything we were not hungry for dinner. But if you get the chance take it. Entertainment Typical mediocre cruise ship entertainment. I guess I am spoiled by Royal. I did not like the layout of the main theater because of the poles The 3 D theater was fun but kind of hokey. Maybe the subject matter because it was Halloween. Embarkation and Debarkation was a breeze. Mainly because we are Diamond and had priority. Casino Very smokey in the entire Casino. Felt like I needed to burn my clothes when I got out. Since we had already been to the ports we only did one tour at the last minute in Cozumel. It was a good tour. Read Less
Sail Date: October 2018
I choose this cruise because of the sky ride. My grandsons really wanted to try it. Personally I was disappointed in the cruise. The casino was modern and clean I won at casino and that was nice. The entire ship staff seemed very ... Read More
I choose this cruise because of the sky ride. My grandsons really wanted to try it. Personally I was disappointed in the cruise. The casino was modern and clean I won at casino and that was nice. The entire ship staff seemed very unhappy. Very few of them spoke or even said Good morning. The FOOD in the dining room was always cold and the buffet did not look appetizing.FOOD TERRIBLE . Jiji restaurant was very good The food was fresh and truly tasty. The staff at that restaurant was great . They smiled and explained everything to us. Mr Gordon was very nice and accommodating. The dinner crew was very attentive. Freda was bubbly and very friendly. Our room steward was more interested in getting done quickly. Yes our room was made up but my daughter room directly across from mine never got clean towels and we had ask to put her bunk down & up . Even though he was given instructions. We are Platium cruisers with Carnival and this ship is not what we expected. We will not be back!!! Read Less
2 Helpful Votes
Sail Date: October 2018
I choose the cruise line because we love carnival and we have also cruise with them. I took this cruise on the Horizon for my 50th birthday and boy was I surprise this was the worst cruise I have every had on carnival ever taking. The most ... Read More
I choose the cruise line because we love carnival and we have also cruise with them. I took this cruise on the Horizon for my 50th birthday and boy was I surprise this was the worst cruise I have every had on carnival ever taking. The most of the service we receive on the ship was horrible most of the wait staff had no clue of what they were doing bring you the wrong food and forgetting it just not bringing you your drinks at the sea day breakfast and when you ask some of the questions they did know how to redirect you to the right person or even no how to speak to you in nice way. Now don't get me wrong there still so.e good part my dining room server in the Reflection dining room was excellent but the night we went to the Steakhouse 555 was the worst experience I have ever had the waitress was horrible just she acted like she did want to service as at all and it show in how she played the food and how long she took helping us and she never once ask if you could refill the drinks we had not did she ever refill them and she send other server's to the table and never came back but once to check on us the whole experience was horrible. We were seated at 745pm and did leave until after10pm it took 20 min before she even came and took the drink order and 15min before drinks came 20min before she took the food order 35 min before we got the food all with rudest. And all they ask if we where celebrities anything special and my sister told them my birthday and guest what no one ever acknowledge my birthday at all and yes we complain and nothing has happen yes we only paid for two meal out of the four but really it waking about the money it's about the services and if it wasn't for the fun squad and it being my sister first cruise I would have to a flight home early. So with all of that I think the ship and carnival has a lot of thing that needs to be look at in some of the personal and by the way we spoke to a number of the guest on the ship including some people sitting next to us at dinner that was having the same problem in different areas of the ship and they was of all races. They some work to do on this ship all and we also had the best room steward ever so there was some good but a lot of bad.....Sorry carnival I love you but this ship any other new ship that come out I will wait until for 2 year before go on new one again look like older ships for us... Read Less
Sail Date: October 2018
We chose this cruise for the Eastern Caribbean itinerary and the fact that it was the newest and biggest Carnival ship. Yes, its new, but that also means that they are still getting their act together, in my opinion. We tried for a month ... Read More
We chose this cruise for the Eastern Caribbean itinerary and the fact that it was the newest and biggest Carnival ship. Yes, its new, but that also means that they are still getting their act together, in my opinion. We tried for a month in advance to get a dinner reservation for the 555 Steakhouse and only heard back a week or so ahead, denying us our requested time but offering a 9 p m time which we didn't accept. We tried then to reserve for the first night and never heard back. Restaurant JiJi was very different, promptly confirming our reservation at the requested time (and it turned out to be a highlight of the cruise). We also were waitlisted for our requested late dinner service and only heard a day before sailing. When we visited Guest Services upon boarding, the steakhouse told us we had 2 reservations, first night and the 9 o'clock we didn't accept. Of course, they hadn't told us that, so it worked out, but took some unnecessary effort on our part. Room was nice and room steward very nice and accommodating. Overall cruise was ok, but I expected more, since our previous experience on the Carnival Breeze was super. The main dining room food was not good at all, other than the flat iron steak with I ordered every night since the other options got a negative review from our tablemates. Food was served cold and overdone (other than my flat iron); it took several requests to get cocktails or wine; service was slow and not very friendly. My opinion is that the early seating has better, fresher food and the later seating's food has been sitting around for a while and gets cold and is not fresh. The last night 3 out of the 4 of us ordered prime rib and it was mostly fat and cold. The side vegetables were always cold. By the time the ice cream dessert arrived, it was usually half melted. Not sure what's going on in the dining room, but they need to work on all of it. Entertainment was so-so, except for the latin band at the Havana Bar which was awesome every night we were there. Comics were lame. JaJo (I think was her name) at the Atrium Bar evenings was stellar and made the best martinis (or so I hear from my husband and friends!). Miguel in the Piano Bar was equally noteworthy. Mike the Cruise Director was unfailingly upbeat and friendly. The ship has lots of nooks and crannys to hang out in and it didn't seem to be very crowded. My husband really liked the pizza and Guy Fieri burger options. Unfortunately, the Red Frog bar ran out of Red Frog beer for a couple of days, so what was that about? Serenity deck was really nice with drink and salad options that were fresh and chilled. Boarding was easy peasy and even disembarking went reasonably well. We didn't take any organized excursions but enjoyed exploring on our own. The eastern islands still have quite a lot of damage especially St. Martin, so be aware of that. Read Less
4 Helpful Votes
Sail Date: September 2018
I was on the Carnival Horizon Sept 30, 2018 out of Miami with my daughter, son in law, husband and our 18 month old granddaughter. The first thing I would say is to download the Carnival Hub app for free before you go. It won’t do ... Read More
I was on the Carnival Horizon Sept 30, 2018 out of Miami with my daughter, son in law, husband and our 18 month old granddaughter. The first thing I would say is to download the Carnival Hub app for free before you go. It won’t do anything until you get on board, but once you are on board it does EVERYTHING. For $5 per person for the entire voyage you can text your travel companions. We used the heck out of this! Thank goodness the days of families using walkie talkies is over! The app performed almost perfectly, and you don’t need to purchase an onboard internet plan. You just have it ready to go, click on “I’m on board ” and you can chat, make your dinner reservations, get some of the menus, (not all!) find out what’s going on and which restaurants are open. Honestly, you’re going to love it. You put your phone in Airplane mode, and use the ship’s wifi for free. No cell phone bill! The food is definitely better! Everything we had was good, some excellent, and the Chef’s Table was life changing! That being said, the choices were down. Some nights there was only a choice of two entrees. But all the specialty restaurants were reasonably priced and the food and service were both excellent. How much do you drink? We don’t drink much, as we are old and alcohol interferes with our various medications. But most drinks were $10.95. If you are a drinker, and think you will do 5 or more drinks a day, get the “Cheers” program. It’s like $50 per person per day (buy it ahead of time to save a few bucks!) They call it “unlimited” but my understanding is that it’s actually 15 drinks a day...at 11 a drink, it can pay you to get this. You can also get free sodas and specialty coffees with this program. Embarkation was the usual madhouse, but honestly we made it thru in pretty much record time. The longest delay was at security, as would be expected. But since we had done everything online ahead of time, our Sail and Sign cards were waiting for us when we went to our cabin. Of course, finding a spot for lunch on the Lido Deck was pretty rough, but cleared out as cabins became available. About getting there: Flying from Denver, we had to go a day early and spend the night in a hotel in Miami. We could have done an airport hotel, but chose a downtown one instead for some ambiance. Good decision. Went to a Greek restaurant a couple of blocks from the hotel, and it was reasonable and wonderful! If you are traveling with children and don’t want to schlep a car seat with you, you can book a shuttle and tell them you need a car seat. We did this, and it cost us about $50 to get 4 adults and one baby from the airport to our hotel. The hotel had a free breakfast the next morning, and the free Trolley stop was literally across the street. It runs every 20 minutes, including Sundays. We took it to the Port, and it let us off directly across the street from the ship! So I think the cost evened out! And of course, no car seat needed on the Trolley. On the return, we booked transfers thru Carnival, and the cost was about the same. On busses in Miami you don’t need a car seat, but you DO in taxis, and most taxis don’t have them. So be careful. About the cabin: It felt smaller. Everything on this huge ship felt small! The shops are tiny, without much selection. Had to buy Tylenol for the baby. They had it. $17. The balcony felt smaller, and it just seems like they have stolen every inch possible to put in cabins and crowd in more people. They did have a decent hair dryer in the cabin. 1200 watts but an improvement from other ships. Our cabin steward was great! The first day they ask if you want your cabin made up in the morning, in the evening, or both. And they ask you to sign for this decision. You can always call and ask for an extra make up, but once a day was fine for us. They still came in at night and left the towel animals! The elevators are a bit strange! There are no buttons inside. You have to select the floor you want from an outside keypad that will then tell you which elevator to get on. No changing your mind because the only buttons inside are to keep the doors open or to close them. At least kids can’t get in them and push all the buttons! It seemed to work OK, but sometimes your elevator was full, so you had to let it go, and then select and wait again. People grew frustrated with the process and just got on any elevator going their general direction. I suggest the stairs whenever possible. About dining: We were not able to secure “early” dining, in spite of booking 6 months ahead of time, and I have a diagnosed medical condition that means I can’t eat after 6:30pm. We only used the “your time dining” once, and it was fine. It looked to me like you could probably get a table any time you wanted one. We only ate in the dining room one time, on the first formal night because they were having lobster, which I love. Even then, there were plenty of open tables so I’m sure anyone who wanted to could get a place. It’s just a hassle and I don’t like the uncertainty and having to make a reservation every night. Guy’s burgers are free and absolutely excellent. There is always a huge line, but it moves quickly. There are actually two lines, one from inside the “Marketplace,” the Lido deck buffet, and one from outside, by the pool. The pool line is always significantly shorter, if you’re in a hurry! The “toppings bar” includes sauteed mushrooms, caramelized onions, and tons of bacon. If you want a salad, go up on the Serenity deck. The salads there are worth the trip. The salad bar on the Lido deck is pretty unexciting. Guy’s Pig and Anchor was pretty good. We lived for 14 years in Texas and are picky about BBQ. This was not the best we’ve ever had (Corkscrew BBQ in Spring, Texas, north of Houston!) But it was pretty darned good! The sides were $2 each, and the mac and cheese was a favorite of all the adults, and the 18 month old. The Broccoli Salad was also an adult favorite. We got a an entire rack of ribs with cornbread and roasted seasoned corn on the cob for $12. The “La Cocina de Capitan” is upscale italian. It’s a prix fixe $15 each, and all of it was excellent. The shrimp was the best, and my dessert of a sort of apple galette with ice cream was outstanding. My daughter and her husband did the 4 hour Chef’s Table and it was 14 courses and they basically said it was just an incredible experience. However, you have to be a “Foodie.” I’m not. Just be sure to peruse sample menus before you try to book this experience at $95 per person. They loved it, but they do this type of thing often! They limit to 14/16 guests, and they said that everyone else had done it before on other ships, so it obviously attracts repeat customers. Shore excursions: Once again, these really depend on what you want. I’ve been on dozens of these, and I’ve never had a “bad” one, but I do my research. We booked a beach day on Jamaica, and I read all the reviews that said it was a “boring” excursion. Well, that’s exactly what we wanted! We wanted a small group, and a private beach to spend a few hours with the baby. Most people recommended that we not buy the version that included lunch, and we figured that we really didn’t need it, we would just do a big breakfast and then a late lunch on the ship. Baby wouldn’t eat most of it anyway. The guy cooking the lunch said we could purchase individual items if we wanted. We bought a huge plate of french fries for $5, and then the baby fell asleep and we ended up only eating a couple. They did sell cokes and a cup of ice for $3. I would recommend that you buy the $1.25 bottles of water they sell on the ship as you are disembarking. We booked the turtle farm on Grand Cayman, and it was great! Baby was a bit too young for most of it, but they had a great pool with a water slide and she had a 45 minute swim that wore her out. They also have a lagoon you can snorkel in (equipment is free!) and that would have been fun for older kids. Baby enjoyed the bird aviary and seeing the just hatched baby turtles. We did not try the restaurant. They have a large bathroom and changing area, if you don’t want to go home in a wet swimsuit. Daughter and husband did a 2 tank dive, and said it was awesome! Once again, do your research and read the reviews and see what’s important to you. There were only 8 in their group and they had a fantastic time! On Cozumel we just got off the ship and walked around the shopping area, which is very clean, and pretty reasonably priced. The farther you go in, the cheaper the prices! First place we looked at dresses for the granddaughter they were $28 each. A few doors down, $15. And they will bargain. Not a lot, but definitely some in the smaller shops. Bring some cash as there is a great little snow cone place for $5 and trust me you are going to want one! There’s a nice little coffee shop too, but it was too hot for coffee for me! Entertainment: OK, we had a baby. We did everyone a favor and avoided the shows. But the musicians in the lounges were absolutely amazing! If you like music, you can definitely find a place to hang out that you will totally enjoy! We got an e-mail 24 hours before departure telling us that the sky ride was broken and would not be fixed during our cruise. VERY disappointed because this was a major reason for booking this ship! And 24 hours before we left! No time to do anything about it. No offer of any extra perks to make up for it either... OK, bad things, or things I would change: You can’t get all the menus, all the time, on the app. You just have to walk around the Lido deck and see what appeals to you. There is a very underutilized pasta bar every day from 12 noon to 2:30pm in the “La Cocina de Capitan” for free. They used to have menus on the TV. Nope. It’s on the app now. Used to show you where the ship was on the TV. Nope. Gone. My geography is not that good, and I miss it. There was something wrong with the air conditioning for the first half of the cruise. They fixed it when we were in Cozumel. The hallways were sweltering. And we were on deck 9 and there was a leak coming from somewhere and when we went to take the stairs to the Lido Deck, we had water drip on us. It’s a new ship. Less than 6 months old. Come on. The “skyride” was broken. See above. It’s a new ship. They sent us an e-mail 24 hours before embarkation, asking us to come an hour later than our assigned time. We couldn’t really do that, as we had plans and transportation arranged. It was just bad form and I’m pretty sure most people ignored it. The staff is as overworked as ever, and they look so tired all the time, I just feel sorry for them. There is only one coffee place, on deck 5. Everyone is eating on deck 10...They should have a coffee bar on the Lido deck. They do on other ships. Not this one. The only free beverages are water and tea. They have “juice” in the mornings, but it tasted like Tang. It was definitely not real juice. At lunch and dinner they add lemonade. And it runs out. And so do the cups. Should not happen. We saw a “manager” give a busboy a dressing down. In public. In front of guests. Unacceptable behavior. The rate of super obesity on this ship was frightening. On walks around we started counting the number of people we saw who were NOT morbidly obese or super obese. Usually only 3 to 5, if you did not count children or staff members. It’s distressing because the aisles are constantly blocked with scooters and walkers. Don’t try to get somewhere quickly. Soundproofing of cabins leaves a lot to be desired. Slamming doors woke us up constantly, as we had a balcony cabin between two sets of smokers. So at 4:00am they were out smoking on the balcony, and SLAMMED the doors when they went in. And you hear the drunks and/or kids screaming as they walk down the hallway. Because we were just under the Lido deck, I think we got some extra noise from what sounded like carts being moved. Loved the location of our cabin, but not the noise. I called guest services several times. Never once got them to answer the phone. Lines there were also very long! Had a problem with our in-room safe, but my husband snagged our room steward at 07:30 am and a nice lady was there to get it open for us within 10 minutes. Calls to guest services went unanswered, with a recording that kept telling us how important our call was…. Bottom line, would I do Carnival again? Probably not, although I will cruise again! I think that all the things we used to like are gone now, and we will probably try NCL or Royal Caribbean. Read Less
2 Helpful Votes
Sail Date: September 2018
I choose this ship because it was new and wanted to try it out. We had received an email stating that the sky ride was down. This is what for a lot of people made the ship choice for them. Then another email that stated that embankment ... Read More
I choose this ship because it was new and wanted to try it out. We had received an email stating that the sky ride was down. This is what for a lot of people made the ship choice for them. Then another email that stated that embankment would be pushed back by an hour. This posed a problem if you were in a hotel where checkout was 10 or 11. Pleasantly to our surprise we got there early and checkin was swift and boarding was early. Good thing i didnt follow the email cause those who did were in for a wait i hear. We had issues from day one. The elevators became a problem just because of user error. The system would work if followed properly but on a ship with drunken nights that’s not gonna happen. Items we ordered were not in the room. I also noticed that while I had a balcony cabin it was lacking space. The entry way was snug and I’ve lost 88lbs since my last cruise sooooooo it was smaller. There was an issue with the air in our cabin which I was told would be resolved and it was not. I ended up with severe heat rash not a good look. My sheets were not changed and Tuesday night I dropped a chicken wing on my bed and if I tell you the sheets remained on my bed until I left that room. I accidentally locked myself out of my room running my mouth. I called down to food services as directed not one but twice and it took an 1 and 15min to have someone come let me in. The same girl I had seen 30min prior and aaod she couldn’t help me is the one who came to let me in. Then there was no security check to make sure it was my cabin just sign a clipboard and it was all good. I did rather enjoy the shops area. The Victoria secret on board was a life saver and the fact that i had to purchase hydrocortisone cream and they actually had it was everything. The dining room was friendly as usual but there were a lot of times that I had to ask for something that didn’t come. They were what seems understaffed. I didn’t go back to MDR after day 2. I did attend the 80’s night which was ok (there isn’t a good music mix to appease all cruisers) the only other issue I did have was at the steakhouse. I had a run in with the manager twice and our server who kept rolling her eyes at guests. I ended up having to pull her aside and let her know it was obvious and then she had herself removed from our area. I tried to let a lot of things go cause it is a new sailing and new staff but I was less than impressed. Read Less
2 Helpful Votes
Sail Date: September 2018
The cruise was chosen because of the skyride. Of course, the night before the cruise, a email was sent stating the ride was down. The staff was inexperienced and unformed. The food was good, but the same for lunch and dinner on the lido ... Read More
The cruise was chosen because of the skyride. Of course, the night before the cruise, a email was sent stating the ride was down. The staff was inexperienced and unformed. The food was good, but the same for lunch and dinner on the lido deck. Not a large variety to choose from and shut down time in between breakfast, lunch and dinner. Most popular food venues were expensive. Entertainment was good, but the venue was too small to accommodate the large amount of people. Long lines were often the sight prior to a show. The dining room experience was somewhat difficult. Singing in for dinner on one floor, and eating on another. The staff was pleasant, but never had a chance to get to know them because of unassigned table settings and locations. My room steward was excellent, very nice and polite. The ports were great and the weather was beautiful. Read Less
3 Helpful Votes
Sail Date: September 2018
Cruised on Carnival Horizon Sep 2018. The elevators were 'state of the art' which means confusing. you go to a kiosk, choose your floor and the screen tells you which elevator to go to. Then you wait and wait. There is no ... Read More
Cruised on Carnival Horizon Sep 2018. The elevators were 'state of the art' which means confusing. you go to a kiosk, choose your floor and the screen tells you which elevator to go to. Then you wait and wait. There is no indication on where your elevator is or when it will arrive. Once inside, you are stuck. You go to the floor that you choose on the kiosk plus any other floors where others are waiting to go to the same floor. Just strange. Never book spa balcony cabin 11234. When looking at the deck plans, there was an unlabeled cabin next to 11234. I asked my agent what that was and she put me on hold to call Carnival and ask. They said it is a storage closet. I figured no noise from a storage closet at night when I am trying to sleep. Well it wasn't a storage closet. 11234 is next to the thermal pool mechanical room and at 2am the first 2 nights, it drained the thermal pool so it sounded like a toilet flushing (but really loud) that lasted for 10-20 minutes. We switched to another open balcony room after the second night. Went to the Serenity (adults only) deck and one of the whirlpool spas wasn't working at all. Considering this is a new ship, that is a fail. The entertainment was awesome. Food was very good as well. Read Less
1 Helpful Vote
Sail Date: September 2018
I chose this cruise with the thought of how wonderful it would be to sail on a new cruise ship. This was not my first cruise and I can say I was not that impressed. The hot tubs were filled with kids and no parents, soon became a kiddie ... Read More
I chose this cruise with the thought of how wonderful it would be to sail on a new cruise ship. This was not my first cruise and I can say I was not that impressed. The hot tubs were filled with kids and no parents, soon became a kiddie pool with kids sitting on steps and diving in splashing around, went in with shoes on, complained to a staff member and nothing was done. Bathrooms were far and few between, had to travel quite a bit to find one, they were not that clean either. Not impressed with the Cruise Director, barely saw him or heard him, except for the two times he was dancing on the bar and at the sail away party. Buffets were not impressive, and "the fun ship" always had a lot more things going on, especially on the lido deck, they used to have ice sculptures and midnight buffets on the deck itself. Didn't think it was appropriate to pay to watch a movie or thrill ride in the 2 new theaters, and one reason that really made me want to take this ship was the sky ride that was not working. Embarkation and disembarkation was very good and moved quickly. The Meridian Main Dining Room was great, wait staff great as well as the food. Read Less
5 Helpful Votes
Sail Date: August 2018
As a first time cruiser on Carnival(been on Norweigan, Royal Caribbean and Celebrity), i wasn't sure what to expect but I was a bit nervous going on the ship after the reviews I read. I will break the review into pros and cons. With ... Read More
As a first time cruiser on Carnival(been on Norweigan, Royal Caribbean and Celebrity), i wasn't sure what to expect but I was a bit nervous going on the ship after the reviews I read. I will break the review into pros and cons. With that being said, I think I am done with Carnival for the reasons I will list below. Pros 1. Nice ship- ship is a nice big ship with a modern look. Nice looking pools, water park, and decks are all in good shape. 2. Entertainment- shows were excellent and comedians were pretty good as well. The entertainment staff was some of the best in the industry and Cruise Director, Ryan Rhodes, was sensational. 3. Food- good food every day but not the same as other ships. Pig and anchor is a cant miss for lunch. 4. Stewards- our steward, windu, was great and despite leaving our tiny cabin for 4 a mess, windu made a room presentable with a smile everyday. Cons 1. People- I do not consider myself super classy or high end however the type of cruisers on this ship were as low class as you could get on a cruise. The type of attitude, dirty looks, yelling and screaming, and overall ghetto attitude was not my cup of tea. 2. Numbers- way , way, way too many people on the ship. Ship was big but not 5000 people big. Could barely get into the pool which were tiny, even compared to other ships. Anywhere you went it was super busy. Lines for food, shows, clubs and everything... 3. Getting off the ship- was supposed to be in the early departure however left an hour later. 4. Nothing for free- the only thing carnival gives you is the free space in bingo. Didn't take the booze program which applies to everyone in the cabin, even if they dont drink, so I got my own booze. Super sugary with little booze. Bartenders were not super friendly either maybe due to the droves a people. An absolute fortune. Specialty restaurants were good but why pay so much when the cruise itself was a small fortune. Paid 160 bucks for 5 people at hibachi. I would rate Norwegian better due to the options they give you and Royal Caribbean is miles apart from Carnival. Read Less
3 Helpful Votes
Sail Date: August 2018
I had very high expectations for this ship before I boarded. Considering it was brand new (only 4 months old when we sailed) and all of the bells and whistles that were advertised, I knew this would be a fantastic vacation. I was wrong. I ... Read More
I had very high expectations for this ship before I boarded. Considering it was brand new (only 4 months old when we sailed) and all of the bells and whistles that were advertised, I knew this would be a fantastic vacation. I was wrong. I was traveling with 9 people-5 adults and 4 children in 3 different cabins. The embarkation process was super easy and organized. I was happy with this as we all know how difficult it can be rounding up large groups of people and especially children. The service was awesome as well. Everyone on board was friendly and helpful. We loved the cruise director Mike and his team. They were funny, personable and engaging. The food was great and the head waiter Gus at the Reflections Restaurant was very good. He remembered our names when we saw him the next day after meeting us just one time the night before. Now the downside...this ship wasn't clean. Everytime I went into a restroom in a public area there was toilet paper on the floor, water all over the sink and an awful smell. There was dirt built up in the corner like it had never been cleaned. Again this ship wasn't that old so I'm not sure how this happened. We would walk down the hall any time of day and find dirty dishes outside the cabins which wouldn't be a problem except we would go back down the hall hours later and it was still there. When trying to find a place to eat at the buffet, there were always dirty dishes piled on abandoned tables. I've been on multiple cruises/cruise lines and never experienced this before. I also thought there would be more for the kids to do. There weren't many activities for the kids that didn't cost money. The IMAX theater, thrill theater and arcade were all very expensive. Overall it was a good time. If you do choose this ship, just be sure to lower your expectations and you won't be disappointed. Read Less
Sail Date: August 2018
I love the layout and amenities of the new ship, Horizon, the indoor and outdoor spaces were great. My problem was with the food and staff. The free food was horrible. Very few options, low quality. If you don't pay for your ... Read More
I love the layout and amenities of the new ship, Horizon, the indoor and outdoor spaces were great. My problem was with the food and staff. The free food was horrible. Very few options, low quality. If you don't pay for your food, you will not be happy. Very little or poor quality alcohol in drinks. The staff was mostly not helpful and did not take any extra steps for you. For example, I arrived early at the dining hall for breakfast. I was told they didn't open until 8:30. That was it. Staff could have told me where my other options were if I wanted to eat immediately and not wait. This is one of many such examples. There was only one show, the staff show. Carnival takes nickel and diming to new heights by charging $5 to use the on ship app. After paying for the cruise, I find this additional charge insulting, it should be a free courtesy. The bingo was on paper, no tablets??? New ships or not NCL and Royal have Carnival beat in every area. My only plus was my room in the beautiful Havana Cabana area. Very exclusive, the only thing that made the cruise bareable, seriously. Read Less
4 Helpful Votes
Sail Date: August 2018
We just returned from an eight day trip on the new Carnival Horizon. I will try my best to give a fair assessment of our experience, with the hope that it helps others make an informed choice about their cruise options. I’ll start by ... Read More
We just returned from an eight day trip on the new Carnival Horizon. I will try my best to give a fair assessment of our experience, with the hope that it helps others make an informed choice about their cruise options. I’ll start by saying, this was our third cruise in the last four years. We’ve experienced Grandeur of the Seas (Royal Caribbean), Breakaway (Norwegian), and now, Carnival Horizon. This summer’s choice had to do with sailing on a new ship and location (NYC departure). My eleven year old liked the itinerary as well (Grand Turk, San Juan, and the Dominican Republic), so he had some level of influence. Below, I will share my summarized experience.... PROs: -a very simple process of getting on and off the ship -a helpful and pleasant staff (a shout out to our room steward...I putu, main dining room servers, Dedik & Costinel, and Blue Iguana employees, I putu (yes, same name) & So long) -the Cruise Director (Mike Pack), the entertainers (wonderful shows each night), activities staff (Edward, Bradley, Anthony, Adele, Carlos, Erin...put their heart and soul into their job) -cabins were great, our location was midship, 8th floor = perfect -Guy’s Burgers we’re out of this world, excellent Burritos at Blue Iguana, Nice Lunch buffet at Pig & Anchor, pasta & Asian options includes for lunch as well -prices for “extras” were reasonable....fancy coffees, shakes, fancy ice cream, excursions, alcoholic drinks (individually purchased) -24 hour pizza (and it was good), soft serve ice cream, and frozen yogurt -deli available most of the day for great sandwich’s -a clean ship -fairly new movies most nights on the pool deck....with popcorn! -AND the fantastic Carnival Hub App...a free download (without having to pay for WiFi). This app has each daily activities, account balances, can book excursions....so wonderful. CONs: -the Lido buffet had little variety, same food often repeated, and the basics for kids were non-existent (not kid friendly at all)...this surprised our family, as the other cruise ships had those things available everyday...there was a good salad bar though -the venues on the ship (main theater, for example) are poorly constructed (spacially) for the number of passengers (5000 on our trip) -elevators are not very efficient (see other reviews) -swimming pools are too small for the size of the ship -casino is midship on the 3rd floor and is 100% smoking....enough said And finally, my lingering issue: Our last port (Amber Cove, Dominican Republic) was canceled because the ship was having mechanical problems. We could see the dock, waited, and were them told the port was canceled. Obviously, excursions were refunded (logical). To compensate, Carnival gave each person a $50 onboard credit. To me, this was unreasonable for losing an entire stop and poor customer service. I went to the front desk the next day to ask for additional compensation. I was told (by a rather nasty employee), “it was the main office, you’ll have to call them when you get home”. I asked for a supervisor and they refused. Well...what was between a 4 and 5 star experience sunk to a 3. I’m not calling their main office. If the port was canceled because of weather or something that wasn’t Carnival’s fault, not a problem....but, the issue was mechanical. Back to Royal Carribean or Norwegian next time. Read Less
1 Helpful Vote
Sail Date: August 2018
We chose the Horizon because it was a brand new ship leaving from New York Which made it convenient to us. We had previously sailed on the Pride which we loved and the Sunshine which we liked almost as much as the Pride. Embarkation ... Read More
We chose the Horizon because it was a brand new ship leaving from New York Which made it convenient to us. We had previously sailed on the Pride which we loved and the Sunshine which we liked almost as much as the Pride. Embarkation went smoothly as did disembarkation. Luggage was taken immediately at curb and we moved continuously on to the ship. Disembarking was also organized and smooth. Ship: Although it is huge and brand new, we were not overly impressed. Upon entering the lobby we immediately noticed the lack of elegance. Later at the dining room we were surprised at the lack of décor. After having sailed with Carnival many times we expected much more. The sports deck was also located above the Italian Restaurant and because of the noise the courts are closed everyday from 5:30pm to 11:00pm. Such poor planning when there are so many young adults and kids that want to play basketball. I'd suggest dividing the court in half to 18+ and under 18 to give the younger kids a chance to play. The floors on the Lido deck are extremely slippery when wet. Many people slipped during the day, myself included. The air conditioning was another issue. Although our room was cool many people in my party complained that theirs wasn’t. Many common areas were warm especially the elevators and casino! The ship is clean, organized and looks beautiful from the outside, but overall, we were not impressed. I got the feeling that Carnival added more rooms to fit more people but didn't put much thought into the common areas of the ship. Cabin: We were in a balcony room on the 8th floor, room 8353. We liked our room. It was clean, comfortable and the balcony views were unbelievable. Surprisingly, for a brand new ship, rooms looked exactly like ones we have stayed in. In fact I think the showers were smaller than the Sunshine. Our beds were comfy and our room steward IPuto was wonderful! I highly recommend a balcony!! My aunt also had a Havana room which we went to look at and was definitely worth the extra $$ for the private pool area and aft balcony views. Dining: We were very pleased with dining. We loved the Tacos and Burrito Bowls from the Blue Iguana Cantina for lunch. Guys burgers also delicious! We realized on the last day that Guys Pig and Anchor was included for lunch,that buffet included pulled pork, fried chicken, beans and mac and cheese.All yummy! My husband and daughters also went to the Italian restaurant for lunch to order specific pasta dishes and thought it was great.The breakfast buffet was the same everyday but there were many options to choose from. We enjoyed dinner in the MDR for late seating each night and had no complaints about the food, I think Carnival stepped up their game in this area. We also enjoyed Fahrenheit Steakhouse for dinner one evening and we couldn't stop talking about it. Everyone in my party loved the food there. I highly recommend going there one night! We tried to book the Dr. Seuss breakfast which we have always attended but it was booked the morning of our second day. Entertainment/Activities We attended almost all the shows in the Liquid Lounge and loved all of them.The singers and dancers are very talented and entertaining! We also attended the comedy shows and they were funny, not hysterical. We went to the first bingo but never went back because there were more bad jokes and talking than actually playing the game. The hosts made attempts to be funny but just became irritating IMO. The ropes course and skyride were tons of fun. The pools are small and often but they served the purpose when I wanted to cool off. We also loved the Thrill Theater and Imax. The one area that needs fixing immediately are the basketball courts. They are closed from 5:30 until 11 pm each night. When they are open there are activities such as dodgeball planned only for 18+. It wasn't until the last day when they had a knockout tournament open for all ages. I'd suggest dividing the court in half to 18+ and under 18 to give the younger kids a chance to play. My son spent a lot of time trying to get in a game.....when it was actually open. Because of this he spent much more time in the game room then previous cruises and of course this cost me more money. Service: We were happy with the service for the most part. We loved the cruise director Mike, He was very energetic, friendly and entertaining. Our room steward was efficient as were our waiters and bartenders, always giving us anything we asked for. The only thing I felt was missing is the personal touch we have always had on a Carnival cruise. In the past our waiters talked to us each night, told jokes and got to know us and we them. This did not happen. My feeling is that they are tending to many more tables now and do not have the time for that extra touch. I missed that. Ports/Excursions: We had been to Grand Turks twice before and looked so forward to going again. The beach is beautiful but you need to walk down to Jack's Shack to get away from the crowds. We did feel the beach had become a lot more commercialized with boats and people selling water sports. The beach had a lot more seaweed than ever before not sure if that is because of recent storms but just something we took note of. We booked a banana boat trip for the kids. We used Papa J Tours. They had a boat for 12 and we paid 20$ per person in total $240. They boat left and was back in 5 minutes. I complained to the operator bt he just said that's what it is. So be sure to get a time amount before you pay! I felt like we had been ripped off. In Puerto Rico we enjoyed the shops and the streets of Old San Juan. There are little huts along the way with different items for sale. We stopped in Barrachina Restaurant for a delicious Pina Colada. Amber Cove: Unfortunately, as was told to us... due to a shallow port, lack of tugboats and mechanical failure we were unable to disembark. This was a low point of the trip. We were all so very disappointed and not looking forward to 3 full days at sea after expecting to be on a beautiful island all day. This was the one port we have never ben and looked so forward to going to. I understand things happen but this was an awful disappointment. I traveled with my husband and 3 children but we were part of a larger group of 40 family and friends.Although we made the best of it, this was not our favorite cruise. I am definitely taking a break from Carnival. I feel overall their goal was to get more people on the ship and in doing that they lost some of the things that made them great. Read Less
1 Helpful Vote
Sail Date: August 2018
First of all i have cruised many many times and carnival is by far the worst. The food is by far the worst no selection in the buffet and the dinning room. Its all the same every day cheap food . The staff looks overworked and not happy ... Read More
First of all i have cruised many many times and carnival is by far the worst. The food is by far the worst no selection in the buffet and the dinning room. Its all the same every day cheap food . The staff looks overworked and not happy at all . Nobody requests you to wash your hands in the buffet as they are waiting for a severe health problem. Health issues seem no concern like all the other cruise lines show a concern for it. point 1 - food is horrible . Point 2- staff not happy. Point 3-no encourgement for quests to wash there hands. Point 4- carnival finds reasons to miss ports. point 5- for a new ship nothing special.point 6- it would be nice if the dj jazze would smile once it seems she hates being there. my true advise is save your money and cruise with royal, or norweigean . You will be much happier. i did have the opportunity to speak to many other guests and everyone felt the same . In all fairness i must give a shoutout to mike the cruise director and mr m who took care of our room . I feel they deserved that and am sorry they are stuck with carnival. Getting on and off the ship was fine and the cabins were fine . Read Less
4 Helpful Votes
Sail Date: July 2018
Everything on the cruise was awesome except the food. The main dining room food was not good at all I did an 8 day cruise we ate in the main dining room 6 out of the 8 nights. The selection was not good the food came out cool or cold ... Read More
Everything on the cruise was awesome except the food. The main dining room food was not good at all I did an 8 day cruise we ate in the main dining room 6 out of the 8 nights. The selection was not good the food came out cool or cold never hot. I ordered the filet one night and could not eat it, it was tough cold and had no taste. That night my dinner was a salad and bread. Every night was the same food not good. The waiters and staff were very good. The buffet was ok at times most of the time the food was hot but pretty much the same thing every day. There was no variety at the dining room or buffet. There was also a problem on the ledo deck every day with groups of people playing there own music very loud. I did not go on a very expensive vacation to listen to loud nasty music. Security should walk around and stop this kind of behavior. Almost every day about 4 pm you could count on this music to start, and you would see people pack up and leave the ledo deck. This is not fair to your cruisers and should not be allowed. Read Less
Sail Date: July 2018
First let me start off saying that this is NOT my first cruise #6 but this was my first time cruising on a Carnival Ship. There was at least 30 people in my party filled with family & friends of All ages. Many who only cruise ... Read More
First let me start off saying that this is NOT my first cruise #6 but this was my first time cruising on a Carnival Ship. There was at least 30 people in my party filled with family & friends of All ages. Many who only cruise with Carnival. We had a Great time enjoying each other's company & making the best out of our cruise. Now, with that said here's my overall review of Carnival Horizon: The Good: 1. I loved the Carnial App in was the best thing on the boat & it allowed us to keep up with each other on the ship. 2. Guy Fury's Burger Joint was by far the best food on the ship. The location sucked, because the lines blocks the entrance to the dining hall. There is not enough space for it where it is located. 3. Ehar our stewardship was the absolutely BEST! He handled the rooms on the lido deck fwd 10243 what a great guy! Read Less
1 Helpful Vote
Sail Date: July 2018
This is my 10th cruise, and my 2nd, and last, on Carnival, it was also the most expensive cruise that I have ever taken, and was not worth the money. I could have taken a 7 day cruise for less money. The Horizon is a brand new ship. HUGE ... Read More
This is my 10th cruise, and my 2nd, and last, on Carnival, it was also the most expensive cruise that I have ever taken, and was not worth the money. I could have taken a 7 day cruise for less money. The Horizon is a brand new ship. HUGE but the passenger to crew ratio is not appropriate. The crew was very friendly and helpful, but finding a waiter on the open deck for drinks was ridiculous. I took this cruise because it fit in with my schedule, only 4 days from New York to Bermuda and back. Embarkation and disembarkation went smoothly, expect to wait at least a half hour in the waiting area before they call your number to board. Got on the ship at 11:45, but you can not put things in your room yet because they are still cleaning it, which I expected. Elevators operate differently, and are good once you get used to how they work. We were hungry from our long trip to get there and expected the buffet to be open...it was not, and the only place to eat was at Guys B-B-Q. The lines were ridiculous and there was only limited tables to sit and eat. Food was not that good, but I was really hungry. That is the only time you can eat for FREE at Guys B-B-Q, during the week you have to pay to eat there. All of the free eating areas are small buffet style, lines to get food are long and the food choices are very limited, compared to other cruises I have been on. The buffets also close early and the only FREE food is a burger and fries line, or a taco line, or a pizza line, and when I say line...imagine waiting for at least 10 minutes or longer and the food was not worth waiting for. The position of these food venues were designed poorly and blocked doorways to get to other parts of the ship. The 2 pools were smaller than my regulation size home pool, and of course overtaken by all of the children on board. There is a nice Adults Only section on the ship, but good luck getting a chair there. The rule is 40 minutes for a saved seat and your towel will be removed...well, I saw towels there for hours, I finally moved them to sit down. Restrooms on the public decks, casino, dining rooms were few and far between. I had to walk to the other side of the ship at dinner to find the closest restroom and then I had to wait in line again. There is a smoking section for those that smoke. The Dr. Seuss Waterworks is a fun waterpark for the kids, and there is a section with miniature golf, ping pong tables, corn hole game, fooseball, and pool tables. The zip line and skyride had a 45 to 60 minute wait for a 5 minute ride. The entertainment venue is small, maybe seats 1000 people, so we did not get to see a show. Dining rooms were nice and wait staff was excellent, that is where we ate for dinner each night. Food was very good in the dining room and it is included in the price of the cruise. I found a small hidden place for a small breakfast buffet, at the Ocean Plaza, and if you can find it the Ji Ji"s Asian and Cucina del Capitano those are FREE and very good. It's like a mongolian grill type of food place where you pick the meat, the veggie, and the noodle and sauce that you want and they make it to order. It was very good and on Deck 11. not easy to find though. I just got the feeling that they wanted you to opt for the dining experiences that you would have to pay for and not the ones included in the cruise price. Overall, I would rate the attentiveness of the crew as excellent, layout of the ships public areas as poor, food was average, cabin was very nice, i loved the balcony, no comment on the entertainment because the venue was so small we couldn't get a seat, casino was average, and no "freebies" like Norwegian offers. I will stick with Norwegian from now on. Read Less
2 Helpful Votes
Sail Date: July 2018
Kudos to Chris the Flying Scotsman for making my cruise. Beautiful ship, lots of outdoor activities for teens. Great staff at teen club C. Decent BBQ at Pig and Anchor. Guys’ burgers and fries were good as was the deli. Pools ... Read More
Kudos to Chris the Flying Scotsman for making my cruise. Beautiful ship, lots of outdoor activities for teens. Great staff at teen club C. Decent BBQ at Pig and Anchor. Guys’ burgers and fries were good as was the deli. Pools are a joke. Havana cabins had their own until 7pm. What a total waste of space The aft pool was a sea of bodies. . Adult area Serenity, decent but a trek forward. Anytime dining, many more misses than hits. Stressed and shorthanded but always pleasant servers. Entertainment truly lacking but for Chris’ spectacular show. Gifted singer. Havana Club ok but closes at midnight, Limelight way too small for after hour mingling. Room steward, overworked folk. Phone call to housekeeping at 3pm the next day for clean towels and garbage picked up. Carnival replaced my granddaughter’s bag as it was damaged. Thanks Nelly. Will not sail this class ship. Read Less
1 Helpful Vote
Sail Date: July 2018
This ship is pretty and because it is new, does not have the usual wear and tear. The dining choices are good (but you basically have to spend extra $ to get a decent dinner). Guys Pig has a good bbq lunch that is free. The bad: ... Read More
This ship is pretty and because it is new, does not have the usual wear and tear. The dining choices are good (but you basically have to spend extra $ to get a decent dinner). Guys Pig has a good bbq lunch that is free. The bad: Havana: We paid significantly more for havana rooms in order to avoid crowds at the pool. But the Havana pool was actually more crowded. It was loud, packed and had no chairs. Not worth it. New elavators: Big swing and a miss here. They SUCK. They take longer, confuse the elderly. The screens used to select floors work poorly. Carnival needs to ditch this system. Beds: the “king” bed is two smaller beds pushed together. But the mattresses push apart, leaving a canton in the middle of the bed. Dining: The main dining room anytime system sucks. You have to check in on a screen far away from the dining room. It is chaos. Long lines, too crowded. Gym: the gym is WAY too small for a ship this size. Read Less
Carnival Horizon Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.5
Entertainment 4.0 3.8
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.8
Family 5.0 3.8
Shore Excursion 3.5 3.7
Enrichment 1.0 3.4
Service 4.0 3.9
Value For Money 5.0 3.5

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