3 Helpful Votes
Sail Date: April 2019
We just got back from 6 nights on the Horizon. Had a great time and would sail this ship again. We were a family of 4 sailing at the same time as several other families from our neighborhood. My family stayed at Sunny Isles Residence Inn ... Read More
We just got back from 6 nights on the Horizon. Had a great time and would sail this ship again. We were a family of 4 sailing at the same time as several other families from our neighborhood. My family stayed at Sunny Isles Residence Inn and loved the pool and room. Price was more reasonable than anything closer to South Beach. Left for port around 9:30 AM and we were in the priority line by 10:00. We only had to wait about 5 minutes to get into the building. They began boarding the ship around 11am and we went straight to our cabins since we had Faster to Fun. We had Havana cabins 5209 and 5211. We had a cabana and our 13 and 16 yo had an interior. Our steward was efficient but I barely saw him. Our luggage didn’t arrive until after muster even with priority. Therefore plan accordingly and bring a carryon with a swim suit and change of clothes. We loved the Havana area but since our kids were mostly upstairs on decks 10 and 12. we didn’t use it as much as we thought. I did love the easy access of our location to the back stairs and everything on deck 5 including breakfast in Ocean Plaza and Coffee at Java Blue. We also loved having elevators and stairs nearby. We had early dining for our group of 17. Servers were good. Food was hit or miss. I had great short ribs but my friends was dry and crusty. Same with the prime rib. Best meal for me was taking advantage of the steakhouse selection and getting the filet and lobster. That and the teppayaki were worth the extra money. I also loved the pizza and I am disappointed they are switching to Papa Johns. I don’t even get that at home! My husband tried the Mongolian wok and hated it. He also had Sushi with my daughter and liked it. I tried guys burger and didn’t like it as much as last year on Glory. We only ate at the buffet 1 time and that was the late day in Cozumel. It was okay but nothing special. Kids did the ropes course and sky ride. They enjoyed the dive in movies but didn’t try the IMAX. Might be because the movies weren’t something they would want to see. My daughter said the waterslide was okay but gave her a wedgie. My son went to club O2 a lot and made a lot of good friends. He even went to Sea day brunch with a group of 16. Except for a couple of comedy shows we mostly went to the casino after dinner. Nice pit bosses but some of the dealers weren’t super friendly but most okay. I lost overall but that’s just bad luck or choice of seat! Overall it was s great week. Read Less
Sail Date: March 2019
Wanted to cruise on a newer ship. We had sailed the itinerary before. The Horizon is a very neat and clean ship, because it is new. However, I did not find it to be much different than the Carnival Dream. We stayed in a cloud spa balcony ... Read More
Wanted to cruise on a newer ship. We had sailed the itinerary before. The Horizon is a very neat and clean ship, because it is new. However, I did not find it to be much different than the Carnival Dream. We stayed in a cloud spa balcony room. There were a few perks, but we didn’t feel they were worth the extra cost. We bought several spa sessions, couples massage, facial, double close shave and stone massage. Be very careful and check your bill, they double and over charged us on every service. The elevators are very difficult for most people to use. You can’t just hop on any elevator and you want. You have to enter the floor you wish to go to and then go to the assigned elevator it gives you. We spent a lot of time waiting on elevators. The buffet on Lido deck was horrible. The food choices were limited and not very good. If you have been on one carnival cruise you have been on them all. We like Carnival, but did not see any difference in this ship than some of the others. The decor was very bland and insignificant compared to other ships we have been on. It is mostly just decorated with photos. Read Less
Sail Date: March 2019
Good Eastern 8 day trip itinerary , Great ports with off setting departure times . Ship was in Great Shape and crew/staff were terrific ,warm and friendly. Dinning was ok/good with no major flaw's, main dinning was accomplish in ... Read More
Good Eastern 8 day trip itinerary , Great ports with off setting departure times . Ship was in Great Shape and crew/staff were terrific ,warm and friendly. Dinning was ok/good with no major flaw's, main dinning was accomplish in less than an hour and a half . Buffet items were also ok and with the amount of passengers that ship ship holds, items seemed fresh and not picked over Wife and I attended 2 shows and found them good, Vintage Pop and Soulbound which was our favorite the best , interaction with the players and audience make the show even better , don't want to spoil it but get there earlier for added extra's We do have issue's with what Carnival Horizon has done with the theater and seating thou, depending on where you are seated the view from the 2nd level is limited to viewing the main level as now there are no more fixed row seating on the first level and the show has extended from the stage onto the main level area . So some of the acting is out of view with the current new design if you are seated on the 2nd level . Show last about a half hour Comedy show's where just ok as we did see all comedies that week both their PG and R rated versions . there were 4 total comedies on our cruise 4900 passengers this week with spring break and didn't find the lines terrible... 5-10 mins before a show and seating was pretty easy Up-Charge restaurants were good as usual We did Pig and anchor with live entertainment while dinning , J.J's Asian and Bonsai Teppanyaki with the chief show very funny as he prepared our meal . We also had reservation set for the Steakhouse and when they called to confirm our reservation they informed us that since it was formal night dress shorts would not be allowed but jeans were ok ? As we have always done formal night's on our previous cruises we decided to pass on this cruise and just be lazy and on vacation, we did find this to be very disappointing as we both were looking forward to the Steak house as we have dine there on several other cruises and they are normally very good and worth the charge and did have jeans also but as they made it an unannounced stipulation to dine prior to our reservation made 6 months earlier that just annoyed us as we were the patrons paying additional for this restaurant . so a tip , make sure that its not a formal night when you make your reservation, as this was the first time we encounter an issue if your not planning on bring formal wear. Casinos seem to be paying with several witnessed good jack pot pay outs also speaking with several people thru out the cruise said the tables were friendly also . So go have a great time if your planning a Horizon trip and don't let the small stuff bother you, as we found on this trip there weren't many at all !!! Good Sailing ! Read Less
1 Helpful Vote
Sail Date: March 2019
I chose this cruise because I like the new larger ships. It was also easier for my bother to fly into the area from Sweden. We traveled with 5 sibs and spouses, also my sisters oldest son and 3 of his kids. Loved the ship, but ... Read More
I chose this cruise because I like the new larger ships. It was also easier for my bother to fly into the area from Sweden. We traveled with 5 sibs and spouses, also my sisters oldest son and 3 of his kids. Loved the ship, but missed the awesome spa we are used to from the Breeze and Dream. They did away with that great thalasso pool! I sure did miss that! Another disappointment was the new lounge. They changes from those old school large seating areas with tables to basically folding chairs on the ground level, other seats were very hard to see anything. The dinning seamed to be better then past Carnival cruises, including the main dining room. We stayed in a spa balcony cabin, nothing changed here, still a nice room, but seams like they could work on giving the cabins a fresher look. Our steward was fine, not much interaction like on other ships. Did a great large group excursion in Cozumel, Private Oasis At Passion Island! It was $739 for up to 12 people. They treated us like Platinum VIP guests, food, drink and our own private area of beach away from others on the island. Check it out, it must be catching on, because the price just went up to $799. Para sailed in Grand Cayman, also fun, we always book with the Carnival website. Both embarkation and disembarkation went very smooth, We are Platinum sailors, but the others in our group were not, and we all managed to get on ship the same time. Read Less
1 Helpful Vote
Sail Date: February 2019
Good: The ship has so many nooks and crannies and places to get away, there was always a way to party or take it easy. Loved the skyride and my kids loved the theater and the water slide/ ropes course/ sports complex. As far as bars go, we ... Read More
Good: The ship has so many nooks and crannies and places to get away, there was always a way to party or take it easy. Loved the skyride and my kids loved the theater and the water slide/ ropes course/ sports complex. As far as bars go, we Adored Pig and Anchor enjoyed the presentation at the alchemy bar and had fun at the comedy club and ocean plaza bar. The service was outstanding everywhere, except maybe the red frog rum bar, but they are busy ALWAYS. Ivana makes the best bloody marys at Pig and Anchor, Marvin was our room steward and he did a great job of taking care of us. Ollie was our waiter in the dining room and he was always going above and beyond for our big group of 11. Schwartz was the best cruise director I've had on a ship, he made the parties great. Sea day brunch, guys burgers, blue iguana cantina were great. We stayed in the family harbor area and loved our room and the lounge was really helpful, especially on port days for eating breakfast or having a small lunch when it was late, and awesome that we didn't have to go to lido on debarkation for lunch. My kids also loved all the free movies. The ship was also very smooth. Lastly, it was the smoothest embarkation and debarkation ever. Bad: Our room was an ocean view family harbor deluxe. It was a nice size, but tight for 5 people. (Go figure!) It needed more storage also. A big downfall is the room was underneath the elevator on the third floor and it was loud EVERY morning. We ended up borrowing an ambient noise machine from my sister and it helped a little. Also, the ship has a confusing layout, and my husband never really figured it out. The pools were really small too. Food in dining room was hit or miss. Read Less
Sail Date: February 2019
It was our first experience with sailing on the Carnival Cruise Line. We have sailed 27 times using five other cruise lines in the past. The ship, the Carnival Horizon, is very nice and the decor very eye appealing. The staff was a ... Read More
It was our first experience with sailing on the Carnival Cruise Line. We have sailed 27 times using five other cruise lines in the past. The ship, the Carnival Horizon, is very nice and the decor very eye appealing. The staff was a friendly group and willing helpful and accommodating. The food was ok but not exceptional in any way. It was rather repetitive actually except for the evening meals in the dining room. The dining room evening meals did offer a variety but was just ok in the preparation and taste. I probably would have given the ship a rating of five overall except the food lowered the score. “Schwartz” was the cruise director and rated in my top three all time directors. He was super! He stayed on top of things, was very energetic, seemed to enjoy his job, and actually was some of our best entertainment. It was a very relaxing, enjoyable cruise. Read Less
2 Helpful Votes
Sail Date: February 2019
Embarkation is standard - when you check in online, you get a 30 minute window to show up. If you show up outside the window, you go in another line. Passports are check before security. Keys are in your room mailbox. Getting on the ... Read More
Embarkation is standard - when you check in online, you get a 30 minute window to show up. If you show up outside the window, you go in another line. Passports are check before security. Keys are in your room mailbox. Getting on the ship is much faster now. Carnival app - not sure why no other cruise has this. Has all activities on the app. What food is available. Chat with your group for $5 for the entire cruise. Can check into dining for any time dining. Maps of decks. A lot of rooms are smaller and used more efficiently. The main theater is on 2 floors instead of 3. Only some small tables on the outside. The main floor seats are like dining seats, so they can be move around based on the show needs. No tables so there are more seats in a smaller area. There is a bar in the theater. Punchliner club is smaller as well. Moveable seats with no tables. Seems like less capacity than before. Need to line up to get in. There wasn't comedy every night like other ships. Not sure if that is the new standard or because this ship has a higher focus on kids. The 2 comedians on this ship repeated shows. I've been on other Carnival ships where the comedians never repeated a show. Water park area looked good for kids - large play area and 2 water slides - longer than avg. Theme is Dr Suess - Cat in the Hat and Thing 1/2 were on board. Skyride - like a bicycle in the sky. It's more exercise than a ride. There is one part where it is downhill on each track. There are 2 tracks - same length. 2 cars per track, so it can take a while to get on. Absolutely nothing allowed in your pockets - they have temporary lockers to put your belongings in. Skycourse - obstacle course in the sky. 2 tracks - 1 easier than the other. Normally lines weren't long for this one. Walk across an elevated course tethered to a beam above. Cabins - we had an inside cabin - they are shorter and wider now. Instead of 3 door cabinet, there are 2. from the washroom door in, the wall is on an angle so there is more room by the desk area. TVs are large 42" LEDs. Very few channels. CBS news instead of CNN. Beds were comfortable. Luggage fit under bed. Washroom same size as before. Desk has 2 usb plugs in addition to regular power outlets. Mini fridge in room. Standard safe. No more controls for speaker announcements. Shower have containers of shampoo and body wash. Shower head power is adjustable. Test water temp for kids - can be very hot. Room stewards come once a day - you can ask for 2x a day. Thermostat is electronic instead of dial. Dining - seemed liked there are more any time dining slots now. Food was excellent- as good as more expensive supposedly luxury cruise lines. Service was great. Big emphasis for servers to address you by name. For any time dining, you check in on the 5th floor by the cafe. They give you a ticket with your table and then you proceed to the restaurant. The carnival app allows you to check in on the app- tells you your table number when ready and you just show up at the entrance. Lido buffet - seating decor is much nicer now. Looks more like a restaurant. Food is no longer against the kitchen area. There are 2 rectangular areas for food. More efficient use of space. Separate area for salads, desserts. One day was chocolate day - entire area of chocolate cakes/treats. Snacks - Pizza normally has a line. have about 5 types of pizza, but mostly make cheese and pepperoni. Deli sandwiches. By the pool, there is a Mexican shop and Guy's burgers. Juice was always available - other ships they were only available at meal times. Specialty dining - seems like with the extra space they have more specialty dining. Steakhouse, seafood, Guys bistro, Sushi, Teppanyaki, Italian. There is a brewery on board. Entertainment - standard singing and dancing. Dancers and female singers were strong. Male singers were ok. The other musicians were more geared to the older crowd - little odd given the kids theme. Shops - more shops. Jewellery store was one of biggest I've seen on a ship. Usual great alcohol deals. Candy store is about 4x bigger than other ships and has ice cream. Atrium - main 3 story atrium has your standard bar. There is a seperate area for musicians now, instead of playing on the main floor area. There is a 3 story column that is basically a video screen - images are constantly changing. There is a 2 story one in the casino. Pool area - main pool area only has 1 pool now instead of 2 - allows for more chairs and room for dancing....makes sense. the upper decks are now narrower and only have room for 1 row of chairs vs 2 on other ships. They added a pool on the 5th floor aft of ship- need to go through Havana room to get there- not sure if it is only available to rooms backing onto the pool. As the upper decks are narrower, it is an issue to get chairs on sea days. Go early. They do walk around and put sticker on unattended chairs warning they will come back and remove your towels. Some aggressive passengers will remove your towels even if you haven't been away long. Photos - finally using technology. They are available to view electronically. they ask for your cabin # when they take your picture and you can view them later for purchase. Movies - standard big screen by main pool area. Also an IMAX theater on board - $10. Casino is still smoking. The walkway goes through the middle of the casino instead of the side....so we avoided crossing on deck 4. Ventilation was poor. Kids clubs - looked great. Dr Seuss theme was nice. If I had young kids, I would go on this ship. Looked like a lot of fun for young ones. Ocho Rios - dock right by Ocho Rios beach. $3 to get in. Clean. Go to the further area - less sea grass and less people. Water sports are available. We went snorkeling out to the reef less than a mile off shore - there was 4 of us - they started at $45 each, we got it for $20 - not much out there. There is zero snorkeling on the beach. To get to the beach, hang a sharp left out of the main port gates, towards the marina. Grand Cayman - have to tender into port. Can take some time to get off ship. If you have your own tour, go early. Sit on the upper deck to get off faster. Cozumel - The port is south of the main city. They force you to go through a duty free shop that is super narrow - like rush hour in a subway. There can be up to 4 ships in at once - I think they time it so no more than 2 arriving at the same time. They have dogs smelling for food in your bags, which slows things down as well. A variety of vendors in port - seemed expensive. Don't do the jeep tour - complete waste of money - rent your own jeep and drive around - it's safe and the roads are not busy, no crazy drivers like other islands. Jeep tour takes you to a tequila place and tries to sell you over priced tequila, then to a fruit juice place charging USA shopping mall prices, except they don't have minimum wages, rent or taxes, and the lunch places charges more for water than in the USA - completely taking advantage of tourists. Beaches on the east side of the island had nice waves - not suited for kids. if you have kids, go to Chankanaab Adventure Beach Park - just take a cab, not a tour. It is just south of the port. Debarkation - we did self debarkation. Was easy and fast. Customs was faster than normal as well. Summary - if you have young kids, this is one of the best ships to go on. Otherwise, better value on other Carnival ships. Read Less
1 Helpful Vote
Sail Date: February 2019
I thought being a new ship I would be thrilled but when we walked on it felt like walking into a regular hotel. Maybe I am one of the rare few but I like the wild and splashy décor in the lobby like the other ships have. I did not like ... Read More
I thought being a new ship I would be thrilled but when we walked on it felt like walking into a regular hotel. Maybe I am one of the rare few but I like the wild and splashy décor in the lobby like the other ships have. I did not like the one level dinning room with the low ceilings. This was the first time we had the 6 pm dinning and I did not like it at all, felt like we were really rushed. I realize that they have to get ready for the 8:15 dinner but I didn't like feeling like I had to eat really fast. Buffet food was really weird at times, made me wonder what your average, picky youngster would eat. Steak house was great, definitely recommend if you can go. Now on a positive note. Staff on this ship were fantastic. Our room steward Su on deck 6 was the best. Every single person we encountered was friendly and always working hard. Balcony cabin was like the others which was fine, plenty of room and storage. If you have children or young adults there is a lot of things for them to do, movies, arcade, skyride so this ship is definitely a good choice for them. We spend a lot of time in the casino, I found this one to be small in comparison to other ships but staff and casino host were great. Overall I think that I may stick to other Carnival ships which I liked more. Read Less
1 Helpful Vote
Sail Date: February 2019
We chose this cruise because it was going to ports that we hadn't been to before, and we wanted to go on the brand new ship, so we booked the Horizon. We loved most things about the ship, but there were a few that we were ... Read More
We chose this cruise because it was going to ports that we hadn't been to before, and we wanted to go on the brand new ship, so we booked the Horizon. We loved most things about the ship, but there were a few that we were disappointed in as well. The Liquid Lounge is very small for the shows, and the steakhouse was not near as good as we have had in the past (and we were disappointed with the location, just didn't seem "special" on this ship like it has on the others). We enjoyed Pig & Anchor, Bonsai Teppanyaki, and the Italian restaurant was good too! The elevators were slow, and people didn't know how to, or didn't care to operate them properly, but it wasn't that big of a deal. The pool was small, the serenity deck is right beside the waterworks, so it was loud at times. We loved the decor of the Horizon. It was colorful and fun. The gym was small, but I think it was fine. It wasn't overcrowded when we were there. We were also disappointed in the Piano bar. The main entertainer, although very talented, could not take requests and didn't sing. He played a lot of original songs, but it just wasn't the lively time that we have enjoyed in the past. Overall we had a great time and enjoyed the ship. Read Less
Sail Date: January 2019
i chose this cruise in order to be on the newest carnival ship, i enjoyed all the new amenities on this ship,was however dissappointed in some things. the one thing i was really looking forward to was the sky course which was unfortunately ... Read More
i chose this cruise in order to be on the newest carnival ship, i enjoyed all the new amenities on this ship,was however dissappointed in some things. the one thing i was really looking forward to was the sky course which was unfortunately under maintenaice for our whole cruise , this was one of the reason we chose this ship., this was very disaapointing ,i also feel like the dinner menu is getting pretty bad, this was my 8th cruise and i use to dress up and go to dinner each night but for this cruise and my last one , i have skipped dinner several nights because the menu was not good at all, you can get the same stuff at the open service on lido, menu needs to be revamped, my last complaint is the hold carnival places on your account on the day of embarkation, it is probably written some where when you book your cruise but it needs to be high lighted or place in big bold letters so you are aware, this caused lots of confusion and my daughter account to be locked to futher charging ability beccause we were unaware of this. thanks to Talum,customer service manager for helping us out.good things were , we had a great cruise director, so much energy and fun, the carnival app is great, down load it to your phone and you can get all the info you need, everything, also the tv in your room has all your account information, you can view your pictures, this great !!!!!!!good job carnival, overall i had a great time and wonderful memories Read Less
Carnival Horizon Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 3.5 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

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