9 Helpful Votes
Sail Date: May 2018
My wife and I just did the back to back Trans Atlantic cruise, We were on the ship for 24 days. The ports were great, food was outstanding, crew was top of the line. Now this is not our 1st cruise, we are almost diamond members, Yes the ... Read More
My wife and I just did the back to back Trans Atlantic cruise, We were on the ship for 24 days. The ports were great, food was outstanding, crew was top of the line. Now this is not our 1st cruise, we are almost diamond members, Yes the crew had some bugs to work out but being a new ship that happens. I can't say enough about the food it was great, my wife and I always do the chef's table and Chef Danny made this a great time along with all his helpers. My wife and I were in room 6460 and our cabin steward was great always had a smile and friendly never did we have a day that we did not see him and had chances to talk with him. The whole crew was great..... t The steak House was prefect and we saw a lot of people working on the ship (crew members) that we had sailed with before(it was like old friends week). The Cruise Director (Mike), was one of the best I have seen in a long time. Now one of the ships officers that we know and have known for a long time (Brendon) food manager was on the ship, he is probably the best in the industry and the most friendly and outgoing person you will ever meet. He is always on the go checking on each food area and speaking with people to make sure that the dinning experience was the best, and asking for suggestion to make it better. I will close for now but if you want to go on a great ship with a great crew go on the Horizon. Yes we have already booked another one. Read Less
4 Helpful Votes
Sail Date: May 2018
It was our first Trans Atlantic cruise and we were the fourth cruise itinerary on the Horizon. Everything was wonderful. The ship is beautiful and we found it easy to navigate. The Room Stewards and Wait Staff were great - could not ... Read More
It was our first Trans Atlantic cruise and we were the fourth cruise itinerary on the Horizon. Everything was wonderful. The ship is beautiful and we found it easy to navigate. The Room Stewards and Wait Staff were great - could not have done more for us. Food was excellent in the Dining Room and on Lido. Deck. In the evenings on Lido the choices were outstanding - we typically do not eat on Lido in the evenings but did so on this longer cruise. Guys Pig and Anchor food also great - no charge at lunch time although only open for lunch on Sea Days so a really good time to go is your first day upon Embarkation. Pizza was great - they will make variations of the four listings that are on the wall. Oh yes, Gelato is served daily on Lido at lunchtime - two different choices offered. We were on Deck 11 Cabin 11266 which for us was the perfect location - it is an Inside Cabin - not Spa even though Spa Cabins are further down the hall - with easy access to Lido Deck and Gym and Serenity Deck and elevators and really everything - we loved it - we were in a similar Cabin location on Vista a year ago. The evening entertainment was typical Carnival entertainment - no complaints - but similar to what we have seen in the past. The music/musician offerings throughout the ship were excellent - I would suggest there was something for everyone's taste. We had a really wonderful cruise - no hiccups for us - would not hesitate to cruise again on the Horizon. Read Less
Sail Date: May 2018
This was our first time to go to Europe and to sail across the Atlantic. We really enjoyed all the ports in Europe and then the sea days on the ship. There is so much to do and loved all the food options available on this new ship. The ... Read More
This was our first time to go to Europe and to sail across the Atlantic. We really enjoyed all the ports in Europe and then the sea days on the ship. There is so much to do and loved all the food options available on this new ship. The Cruise Director, Mike Pack was the best cruise director that we have ever sailed with and we have been cruising since 1990. The entire crew was so helpful and this was one of the best cruises we have had, Along with the 4 ports we stopped at in Europe, we also visited Halifax, Nova Scotia, Canada and this was a great experience. We then sailed into New York Harbor and we docked next to the Intrepid so that was exciting. We sailed right by the Statue of Liberty as we came into New York and that is an experience that we will never forget. This cruise ranks as one of the best that we have ever sailed on Read Less
Sail Date: April 2018
Prior to embarcation, we stayed 3 days n Barcelona, the departing city, and thoroughly enjoyed the entire city. Embarcation n Europe is a dream, compared to any US port. Just seemed to have ample staff directing everyone as to wat was ... Read More
Prior to embarcation, we stayed 3 days n Barcelona, the departing city, and thoroughly enjoyed the entire city. Embarcation n Europe is a dream, compared to any US port. Just seemed to have ample staff directing everyone as to wat was needed n hand and where to proceed to. This kept the short lines moving along quickly. The carnival staff at terminal were helpful and efficient. We were able to board the ship ahead of schedule. And u are allowed to carry on as many bottles of alcohol as you'd like. That holds true at all the European ports as well. So needless to say, my bar tab was mighty little this cruise, which was a plus. DisembarkationbEgan at 7am was completely finished by 9am. The only waiting was for more taxis to arrive back at the terminal. It was about a 20 min ride to the airport. Overall impression of the ship was terrific. Italy was a let down; was crowded beyond belief, felt like mice n a maze, was filthy, graffete everywhere, pick pockets on every corner. Store owners were less than polite to americans. NO restrooms!! Prices were within reason tho. Crew members on board were top notch, service and food n dining room was fair. Shore excursions were expensive and WAY TOO LONG, 8-10 hrs. Each port. Not worth the time or money. Could have easily done them on r own or n small groups w private guide. Read Less
6 Helpful Votes
Sail Date: April 2018
We wanted to finally get to the Med and see Italy. This seemed a perfect trip to celebrate our Anniversary. We booked the 10 day out of Barcelona strictly for the ports we could get to. And boy were we not disappointed! The ship ... Read More
We wanted to finally get to the Med and see Italy. This seemed a perfect trip to celebrate our Anniversary. We booked the 10 day out of Barcelona strictly for the ports we could get to. And boy were we not disappointed! The ship itself with the new interior designs were contemporary and really a step up from the "vegas" carpeting of the other ships we had been on. We had a Deluxe OV cabin with the 2 bathrooms which was really helpful for ease of getting ready at the same time. Our cabin steward was very friendly and helpful. All the staff were, I can;t remember talking to anyone that didn't have a smile or say hello. Embarkation was super easy, we had done a tour in the AM in Barcelona and didn't check in til shortly after 2 pm and basically walked on. Being able to buy alcohol in the duty free and take it onboard was a huge bonus, glad we knew that piece of info before hand for European sailings and saved some VAT. Ports were Livorno, Civitavecchia, Amalfi Coast, Dubrovnik, Corfu and Messina. Would totally go back to Amalfi and Taoromina in Messina in a heartbeat! We used 2 carnival tours which were well organized and ran on time. We did hear that there was a Carnival tour back late in Rome- story was they had to wait and hour and a half on 4 people who had no common courtesy to return to the meeting point on time :( 2 ports we just played it by ear and picked up Ho-Ho busses or wandered on foot. Dubrovik was amazing to wander in! Walked the walls, took the cable car, found a cliff bar! 2 tours we had booked from a fb posting thru a "TA". The tour company that did the driving and was the guide were awesome- word of advise if booking a fb tour, check into the organizer, don't get ripped off. Some will tell you they aren't profiting from booking a group, but ask questions, get the details, do the research on private tours if you don't book thru the cruiseline. If I was to do it again Ide book private directly, or use a toursharing group that books directly, It was disheartening and a bit of a scammed feeling to find out that even tho I was charged 20 or 25 Euros more when you add up 40 people for 6 ports....the "TA" basically profited enough to sail and tour for free. If they are upfront that they upcharge no problem, but don't scam people. Food in the MDR was really good, we caught both elegant nights, we also used the Steakhouse and Cucina (we both liked Cucina more than the steakhouse). Guys pig and anchor was great, live music and great food, try the trashcan nachos! Buffet was laid out differently in squares you could go right around instead of up against the wall. We found that this layout was easier to navigate and not as busy, but might have been just timing of when we went. Lots of options on the Buffet and the new cake selection instead of the old boring desserts was a great change. CD Mike Pack is a fireball LOL and so much fun. Shows were good, we didn't care for the music in the Celsetrial Strings show but that was personal opinion. The Soulbound show was fantastic. Ide definitely sail Horizon again, even with 10 days onboard we didn't have enough time to try out everything on the ship! Read Less
2 Helpful Votes
Sail Date: April 2018
I waited so long to go on cruise in Europe, and finally I made it on the newest ship of Carnival line!! yaay and absolutely i had so much fun. we were three me, husband our baby (2 years old) we all were happy on this ship the crews are ... Read More
I waited so long to go on cruise in Europe, and finally I made it on the newest ship of Carnival line!! yaay and absolutely i had so much fun. we were three me, husband our baby (2 years old) we all were happy on this ship the crews are Amazing they are working very hard all the time to make our experience wonderful. i loved the crew of camp ocean they were very nice to my child and give me chance to had free time with my husband the entertainment was absolutely amazing. and there is thing for every one our room located in family harbor which i love it! the food was good, there were many choices every day (fish- meat- chicken-vegetarian) . it's not the best but most of the time it was was Delicious The most two thing I liked about my cruise were: the ship itself and the ports! basically I have cross many city from my wish list! we visit Rome- Naples- Florence- Pisa-Dubrovnik- Corfu - Barcelona Read Less
8 Helpful Votes
Sail Date: April 2018
i am just back from Carnival Horizon ship. this is my fourth cruise with Carnival and the ship is amazing. the atmosphere was so happy and cool, the service all over the ship was fantastic, food was great in the buffet as well as in ... Read More
i am just back from Carnival Horizon ship. this is my fourth cruise with Carnival and the ship is amazing. the atmosphere was so happy and cool, the service all over the ship was fantastic, food was great in the buffet as well as in the beautiful dining room. also recommnded to eat at Bonsai, we had a great time there and definitely go to the pig & anchor pub which offers 4 kinds of homemade draft beers. the rooms are large and bright, the casino was big and very active and fun was all over including the shows and the comdian which i highly recommend to go at least one night. the hamburgers are big wow!! the ice cream is unforgettable ... i didn't sail with kids but i saw so many features that they will love! skyride, waterslides, video games, IMAX and many more. well done to Carnival! it's definitely best value for money !!! Read Less
8 Helpful Votes
Sail Date: April 2018
We booked this cruise on the first day bookings were opened. Talk about anticipation, plus being able to see photos of the ship as it was being built in Italy. Embarkation was a snap. Quick and painless - probably the best experience ... Read More
We booked this cruise on the first day bookings were opened. Talk about anticipation, plus being able to see photos of the ship as it was being built in Italy. Embarkation was a snap. Quick and painless - probably the best experience that we have had yet. (Even though we had to drag our luggage through a protest in the port area of Barcelona, but that's not Carnival's fault.. and that is a whole other story) Carnival DID warn us via email that there was a major protest scheduled right at the same time that we were supposed to be boarding... From the minute we set foot inside the door of the port, to when we got on the ship was maybe 15 minutes, if you subtract the time that we had spent in the gift shop inside of the port. (HINT there was a liquor store inside the port, with fair prices. Carnival DOES let you bring liquor onboard for the Barcelona departures) The ship was gorgeous. Absolutely breathtaking.. Our cabin, as expected, looked like new.. LOL (remember, this was only the second sailing ever for this ship) We did NOT see any of the shows, but, from what our dinner table mates told us, they were easily the best shows that they had ever seen on a ship, period. So, I'll go with that! The food was great, easily the best that I have had on any Carnival, or RCCL ship. Our dining room service was horrible on the first night, and halfway through dinner on the second night, I got up and spoke with Ken, the Maitre D. He immediately changed our waiter out for the Senior Headwaiter, and from that point on the table service was by far the best we have had on a cruise to date. The digital Pixels gallery is a vast improvement over the old system... No more waste! And, its nice to not have to hunt for your photos. Of course, the photos are just too expensive, but that's life. At least you can buy just the digital image so that you can have them printed at Walgreen's for $3 each, instead of $15-20 on the ship. We DO have an issue with the VAT tax on the onboard shop purchases, it appears that everyone on the ship is being double taxed on the EU itineraries. I am working with Starboard (company that runs the fun shops) to try to resolve this - updates to follow Cruise director (Mike Pack) was great as always... he did a great job! Plus, it was nice to meet John Heald as well (as he was on our cruise.. nice guy) The bottom line. This was an awesome cruise. Sure, there were some minor snags, like the shuttle issues in Cagliardi, but that's a moot point, since Carnival replaced that port after our cruise. Food was great, and overall the service was the best we have seen on Carnival. I'm considering booking a Caribbean cruise on this ship when it comes to Miami.. I definitely wouldn't mind another trip on the Horizon! Read Less
2 Helpful Votes
Sail Date: April 2018
We didn't think Carnival could top the Vista, we had an incredible cruise on her back in 2016 so kinda expected the same experience on Horizon. How wrong we were, they have really pulled out all of the stops and made Horizon even ... Read More
We didn't think Carnival could top the Vista, we had an incredible cruise on her back in 2016 so kinda expected the same experience on Horizon. How wrong we were, they have really pulled out all of the stops and made Horizon even better!!! The cabins are spacious, bright with plenty of storage and a wonderful large TV with various different TV Channels, Movies, weather, itinerary information... The crew were as always, FAMILY - no better feeling than being able to hug it out with your cabin steward when you board, knowing it's just going to be a great week and the positivity flowing around the ship really had a presence. Food was divine, Carnival offer superb value for money including various different styles of cuisine and food outlets which are complimentary (other cruise lines would charge you for these!). Guys burgers - YES YES YES!! Buffet was superb with an abundance of choice, fresh gelato every day on the lido, I mean - HELLO!? FRESH GELATO!? Entertainment was superb and Mike Pack the CD was just a part of the ships family as everyone else. The ship was spotless, everything had been thought of, anything that could have been wrong on the Vista was taken, rectified and then amplified 100x better! Thank you Carnival Cruise Line for a superb holiday, WE WILL BE BACK. Read Less
4 Helpful Votes
Sail Date: April 2018
This ship and it’s crew are fantastic. We could fault nothing on our cruise. We stayed in the Havana area, we had 3 cabins in total, all were great, plenty of room on the 2 inside cabins, my grown up kids have always refused a inside ... Read More
This ship and it’s crew are fantastic. We could fault nothing on our cruise. We stayed in the Havana area, we had 3 cabins in total, all were great, plenty of room on the 2 inside cabins, my grown up kids have always refused a inside cabin since trying one on NCL and feeling like being inside a prison, however they never had that feelin* on this ship, I think it’s because you have the fab Havana area a few minutes walk where you can spend your time sunning, hot tub or in the pool. Food. We ate at all the restaurants and was really blown away by Guys Smokehouse, food brilliant and the servers where fantastic, the Steakhouse was a slight let down if I was honest. Asian restaurant was perfect and we throughly enjoyed it. This ship has so much choice for eating you can never get bored like on other major cruise companies. Entertainment. One of the things we live about Carnival is the vibe across the ship, they have different music all over the ship, it really makes a change from the piano bars they have everywhere on our old favourite cruise line. The shows were very good as was the magician from UK. Party nights were brilliant with almost everyone joining in. Imax theatre was great as was movies under the stars. Overall the cabin crew were near perfect p, happy smiling faces that take enjoyment when greeting you. Cabin cleaner Laura went beyond her job to make sure we were taken care of Read Less
Sail Date: April 2018
This ship was beautiful. Well laid out and easy to access all areas. The dining choices were amazing and endless. Ship employees were very happy and helpful. There was so much available to do on this ship, it was impossible to do it all. I ... Read More
This ship was beautiful. Well laid out and easy to access all areas. The dining choices were amazing and endless. Ship employees were very happy and helpful. There was so much available to do on this ship, it was impossible to do it all. I particularly loved the Bingo games, comedy shows, iMax theatre, and the many pools and sun decks. There was entertainment for all ages. Very fun! The ports of call were extraordinary and the excursions were well planned and laid out. Getting on and off the ship was a breeze. No long lines. Each day was a new adventure. The cruise director had awesome daily activities planned out that were easy to access on my Carnival Hub app. Staying informed and connected was easy. I would have loved to stay on this ship for a month! I would highly recommend this ship to all. It was the perfect choice for our first cruise. Read Less
5 Helpful Votes
Sail Date: April 2018
We are just off the beautiful Carnival Horizon after a terrific 7 day Western Mediterranean cruise. About us: family of 4: 2 adults, 2 kids aged 11 and 8. This is our second ever cruise. Our first experience was the Disney Magic in ... Read More
We are just off the beautiful Carnival Horizon after a terrific 7 day Western Mediterranean cruise. About us: family of 4: 2 adults, 2 kids aged 11 and 8. This is our second ever cruise. Our first experience was the Disney Magic in 2015. We are vegetarian, so if you are a carnivore looking for food reviews I’m sorry, this will disappoint you. Embarkation at Barcelona was smooth and seamless. There were public protests expected in the city on embarkation day, so we were warned to give ourselves extra time to get to the port. This may have influenced how they ran embarkation: on registeration we were given a number card and people boarded by number group. We had preregistered for an 11:30 embarkation time and we were onboard before that time. We headed to the Lido for lunch and were among the first to eat lunch, then hit the ship’s amenities. We were in room 1384, a deluxe ocean view room with bunk beds. It was a great room with enough room for the four of us and a lovely large window with a wide sill. The kids loved piling pillows up and sitting in the window reading or watching docking and the activity on the docks or in the harbours. It was very quiet, except that we could hear the engine as a constant quiet purr in the background. The cabin had lots of storage. Although we are light packers (2 suitcases for all four of us), we did have both warmer and cooler weather clothing as the spring forecasts were variable, and we started and ended our trip in Montréal. All of our stuff unpacked into about half of the storage space. There were 2 bathrooms - one with a toilet, shower and sink, the other with a shower/bath and sink. Both bathrooms had a bit of counter space and small shelves for storage. Each had a retractable clothesline which was hand for drying bathing suits. Remember to bring some clothespins. The queen bed was very comfortable, and the kids slept well on the bunks, although personally I found the bunk mattresses a bit hard. We asked for room service only once a day, so the bunks stayed out: I had expected them to be put away during the day, but I guess we had to request this. The kids got along better having separate places to flake out in, so we didn’t bother. The ship was beautiful! There are lots of decks and places for people to hang out, so it was not apparent that we were four among 4299 guests. The pool areas obviously get crowded on sunny warm afternoon. The onboard rides and activities were terrific: Sky Ride and the Sky Course obstacle course were lots of fun. We did them on several days, usually just as they opened for the day so the wait was minimal. Please note that closed toed shoes are required - for the first few days lots of people had to return to their cabins to change their shoes. I would have loved it if these rides had longer open hours. My kids loved the mini putt, and we all had fun with the football/soccer pool game. The water slides were a lot of fun, with short to no waits at all - it helped that as Canadians the cooler Mediterranean spring weather was not a deterrent for us to get wet. We did any time dining and never waited for a table. We did not always get the same serving staff, although on the second day we were asked if we cared where we sat, so I presume that requesting the same table/area/wait staff can be accommodated, possibly leading to a wait for a table. Requesting a table through the app was not yet available on our cruise, we had to go to deck 5 in person. Food was plentiful and adequate. Vegetarian choices were a bit slim, but not hard to find. We preferred sit down restaurant service for breakfast and dinner as the food was significantly better than at the buffet. We did not eat at any of the extra-cost specialty restaurants (although I am sure their vegetarian options were delicious, the prices were not a bargain considering the value of our Canadian dollar at the time of our cruise). The 24 hour pizza was very good. I would have liked to see vegetarian options at the Blue Iguana (where they offered sides only, so a cold burrito), and the Mongolian Wok. The “featured vegetarian” item on evening menus was always excellent, consisting of 3 Indian curries with sides, all of which varied each day. We enjoyed the Carnival melting chocolate cake every day. Other dessert options were less satisfying: the buffet offered a big selection of cakes every day, but we found there was way too much icing for the amount of cake and were usually disappointed. The kids took great advantage of the 24 hour soft serve ice cream station. We did not see much of the onboard entertainment as we chose this cruise for the destinations and had busy days exploring Italy. We did enjoy the Dive-in movies most nights. Likewise the kids did not do the kids’ clubs. We did tours in Naples and Rome through private tour operators and toured Cagliari and Livorno on our own. I can provide details if anyone wants, but as these are not related to Carnival I will skip them for now. Disembarkation in Barcelona was very smooth. We chose to carry our own luggage off the ship, disembarking around 7:30 am after having breakfast in the Meridian restaurant and encountered no delays. There were lots of taxis waiting and we got to the airport quickly. And now the less-happy stuff: cigarette smoke. We’re from Canada where it is entirely possible as a non-smoker to go through a day or week without ever encountering smoke. Our past cruising experience was with Disney which has no casino, and restricts smoking to limited areas. On board the Horizon smoke was very evident: out on deck we were never far away from a smoking zone. By day 2 the middle stairs and elevators were smelly from the Casino and as the cruise went on the smell extended upwards to the top deck. For future cruises I will avoid rooms located near the casino stairs. People were complaining about “unfriendly and grumpy” staff on board. I found everyone to be quite friendly, but in a European way: competent and efficient, but not engaging in small chat. I learned quickly to ask for whatever I wanted when I ordered, because not all waiters will offer (for eg ketchup for French fries, or jam for toast). We had no issues with the elevators. The new system requires you to tap your destination floor when calling the elevator. You are told which elevator will get you there. There was confusion regarding how many times to tap the screen - some people were saying you tap once for every member in your party. We only ever tapped once, and only once did an elevator arrive that was too full to accommodate us. Our waits were very reasonable. That said we did take the stairs whenever possible. Overall it was a fantastic holiday and I would very happily sail on the Carnival Horizon again. Read Less
1 Helpful Vote
Sail Date: April 2018
We choose to travel on Horizon for many reasons, firstly the sailing dates suited us very nicely and also it was a maiden voyage of Horizon. We came to know many fantastic staff on board during our cruise, Ms. Erbu from Turkey who was ... Read More
We choose to travel on Horizon for many reasons, firstly the sailing dates suited us very nicely and also it was a maiden voyage of Horizon. We came to know many fantastic staff on board during our cruise, Ms. Erbu from Turkey who was very nice, caring and helpful to us, , Ms Melina from Romania, Felix- from Peru, Vicktor from Hungry, David from Peru, Nikolina from Bosnia, Milutia from Bosnia , Frank who kept our rooms clean and tidy, There were many more staff that we had met and they made our our trip a great and memorial one. You had a great cruise director Mike. He made all the shows great and enjoyable for everyone. They was many varieties of food on board, We, both have highly recommended cruising to many of our friends. The shows every night was fabulous. we look forward to our next cruise on Carnival. Read Less
1 Helpful Vote
Sail Date: April 2018
I always wanted to try the inaugural sailing. I chose Carnival Horizon over Symphony of the Seas due to the itinerary. It turned out to be an amazing cruise. I and my sister had a fantastic time. We loved a few of the Port of Calls such as ... Read More
I always wanted to try the inaugural sailing. I chose Carnival Horizon over Symphony of the Seas due to the itinerary. It turned out to be an amazing cruise. I and my sister had a fantastic time. We loved a few of the Port of Calls such as Dubrovnik, Capri, Amalfi Coast, Taormina(Sicily) and Florence. The whole crew of the ship whether they were the cabin staffs, dining staffs or the other services staffs, whenever you encountered each of them, they were genuine friendly, courteous and helpful. Our cabin was kept immaculate by the room steward, Pedro and his crew. The dining staffs - Piotr and Katrina and another crew member I cannot recalled his name were kind and wonderful and provided such an impeccable services which kept us coming back every single night of the entire cruise. Due to their attentive services, we even forgo our Specialty dining. Food in the Fine Dining Restaurant were superb great. Entertainment director, Mike and his crew were great and entertainment were good. The whole ship were kept very clean at all time even with 4000 or more passengers onboard. I would definitely recommend this ship. Overall, it was excellent and amazing cruise with Carnival. The only downside was Barcelona, we encountered two groups of pickpocketers whom are very bold and aggressive. Read Less
Carnival Horizon Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 3.5 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

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