144 Helpful Votes
Sail Date: May 2017
This is the 4th TUI (Thomson) ship we have been on we originally booked the Celebration but we got transfered to the 1st sailing of discovery2. From arriving at the ship everything went smoothly. The cabin we chose was a deluxe outside ... Read More
This is the 4th TUI (Thomson) ship we have been on we originally booked the Celebration but we got transfered to the 1st sailing of discovery2. From arriving at the ship everything went smoothly. The cabin we chose was a deluxe outside with a full length window it had been completely refitted new bedding and also very good storage. We dined for breakfast and dinner in the waiter service restaurant on deck4 it was perfect. We went to the shows in the Broadway show lounge and an afternoon performance of Re-take that and an evening performance of Andy Abraham from the xfactor all were very good. The ship had some lovely staff who we had a lot of fun with. All the ports were very good the cruise had special touches being the 1st cruise. This September we are going on the Spirit for 2weeks starting in Dubrovnik which we are now looking forward to. Tui please keep it up Read Less
90 Helpful Votes
Sail Date: May 2017
We have been with most if not all the Thomsons fleet, and each experience we have witnessed the decline in standards. The cabin/ship itself was fine, but the "as standard" all inclusive simply means, cheap sub standard wine, ... Read More
We have been with most if not all the Thomsons fleet, and each experience we have witnessed the decline in standards. The cabin/ship itself was fine, but the "as standard" all inclusive simply means, cheap sub standard wine, which you have to queue to get served yourself. This eliminates the need for waiting staff, one of the reasons I enjoy cruising, I want to be waited on. The few staff available were curt and unfriendly, the destination services deliver no helpful information, and the crème was the "virtual reality" entertainment, in short, videos, which of course they didn't have to employ entertainment staff either. The food was abysmal, and the chef should be made to walk the plank. All in all Thomsons, you have lost it , no style, none of the niceties or service one would expect. You will not see our custom anymore.Oh ! the weather, which you have no control over was mainly good. Read Less
162 Helpful Votes
Sail Date: May 2017
Spanish Sunsets Cruise : Date of Cruising: 28 May to 4 June 2017 Having cruised previously with Princess, Royal Caribbean and P&O on their larger ships holding 3,500 passengers, we were a little nervous about booking a western ... Read More
Spanish Sunsets Cruise : Date of Cruising: 28 May to 4 June 2017 Having cruised previously with Princess, Royal Caribbean and P&O on their larger ships holding 3,500 passengers, we were a little nervous about booking a western Mediterranean cruise with Thompson (now rebranded TUI), on their newly refurbished flagship ‘Discovery 2’. The TUI ship is a lot smaller carrying just 1900 passengers. Obviously, on ‘Discovery 2’ you don’t get the feeling of space as on the bigger ships and there is no ice rink, sports court, flowrider, water slides, large promenades, zip wires, etc … that you get on the larger cruise ships, everything is obviously scaled down, but so is the price. This ‘Discovery 2’ is a ship that was previously owned by Royal Caribbean but sold to TUI who then have rebranded it along with a major refurbishment in May 2017. I was presently surprised by what I saw and experienced and in most areas my expectations were exceeded. The cabin was first class and on a par with the other cruise liners we have sailed with. It was spacious and well equipped and had we had no complaints what so ever. The restaurant where we dined for our evening meals (Gallery 47), was also excellent with a varied menu and delicious food. The service from the restaurant staff was also first class. No complaints from me and I’m a fussy eater. Breakfast and lunch was in the Islands buffet restaurant and again the food was very good. It did get busy at peak times but going slightly earlier or later meant you could always get a table. (Peak time for breakfast was around 9am). Generally the look of the various areas of the ship was good and taking into account that it was a ‘refurbishment’ and not a ‘refit’ a good job had been done. Most importantly there was new carpeting throughout which is important as nothing makes a ship look more ‘tired’ than worn faded carpeting. There was a variety of entertainment around the ship and most was of a reasonable standard and some excellent. The main disappointment were the shows in the main theatre. Although the singers and dancers were very talented, their choice of material was disappointing and song choices could have been a lot stronger. The production and scenery was good and the seating was very, very comfortable, it was just a shame the the material chosen for them to perform was not the best. Also TUI could have done better by having more variety with professional artists being brought onboard to perform that were of a higher calibre than the TUI resident dancers and singers, as good as they were. There was one variation during the week when we had a comedy magician who was OK but not the best. Most of the crew were very courteous and helpful and the room stewards good although they were not as visible and as ‘chatty’ as some on other cruises we’ve been on. There were two pools (both with jacuzzis), one indoor and one outdoor. Both were of good quality and the indoor one was not overcrowded, as was the outdoor one, but that probably wasn’t helped with the week of our cruise being Spring Bank holiday week, and so there was a large number of children onboard. There were plenty of sun beds around the ship and if you looked around you could find a variety of shaded areas. In summary: There is an old saying that ‘you get what you pay for’, and that is certainly true here. You just get the feel that things are just not quite as big, as plush, as roomy and of the same quality as the cruise companies I’ve made mentioned previously, but for what you pay it is good value for money. As you can probably tell, I’d prefer to cruise with Princess, Royal Caribbean, P&O etc, but for a cheap one week cruise in the Mediterranean then it’s worth considering if ‘money is not is a little tight’. Having spoken to others that have previously sailed with TUI/Thompson, I think this is a step up for the company and the effort they are putting into raising their image and brand in the cruise market is to be commended. If you’ve booked a cruise on ‘Discovery 2’ then I suspect you’ll enjoy it as long as you don’t expect the same experience as on the larger cruise liners who specialise in this type of holiday. I hope this review has proved useful and if you have any questions please feel free to e-mail me at glyn.day@ntlworld.com. Cheers, Glyn Read Less
13 Helpful Votes
Sail Date: June 2017
Thomsons have embarkation so finely organised, there us just no hassle, my only problem was I require wheelchair assistance and on arrival at Malaga I was left waiting for over an hour for a wheelchair and only got one by a fluke! Our ... Read More
Thomsons have embarkation so finely organised, there us just no hassle, my only problem was I require wheelchair assistance and on arrival at Malaga I was left waiting for over an hour for a wheelchair and only got one by a fluke! Our friends did not know where I was and got quite stressed with worry. I appreciate this is beyond Thomsons control but I think they should be aware of this problem. Once we had checked in, it was no time at all we were exploring Discovery 2 and then unpacking in your quite spacious cabin. Everywhere is scrupulously clean. In the restaurants the waiters are so very friendly and give expert service, those I remember are Hakeem, Nadia, Imobe and Mensur. The food was delicious with plenty of choices. We ate in the 47 every evening, but you could eat in the self service restaurant. There is an Italian restaurant and a late night snack bar. The Surf and Turf restaurant charges £25 each but the food was exceptional, our itinerary was changed and we were given £25 each as consolation to be spent onboard, so that covered our meal. There is an Asian restaurant charging similar but we did not try this. Every night there is some thing on in all the venues. The Atrium offers piano music and a saxophonist with dancing. The Live bar has the Casino, a small stage and small dance floor. We found this room was used for popular acts with not enough seating and people were packed in. The Venue bar is a large theatre type room which would suit all the popular acts with lots of seating, a stage and large dance floor. Some of the entertainment in here was quite boring. In the Broadway theatre a professional show, singing and dancing is on twice nightly, a very large room with plenty of seats. Bar 11 is small bar with fantastic views, the waiters in here were fantastic, couldn't,t do enough for you, Milan and Ogee (I think was her name). At 11.30pm a DJ comes on and plays boom boom music and most nights emptied the bar. I think 70.s or 80.s music would have gone down better. The pools are ok with plenty of sun loungers and entertainment. There is a crazy golf course and a climbing wall. Overall I would give my cruise 5 stars, just the evening entertainment I found to be dull, even though the entertainment crew tried very hard to entertain. Read Less
63 Helpful Votes
Sail Date: June 2017
I've been on all the present fleet apart from Discovery 1 which is of course the sister ship of Discovery 2, the ship is easy to get around with plenty of lifts all quite spacious. Travelling on my own for the first time as a senior ... Read More
I've been on all the present fleet apart from Discovery 1 which is of course the sister ship of Discovery 2, the ship is easy to get around with plenty of lifts all quite spacious. Travelling on my own for the first time as a senior widowed male I found everyone quite friendly and although I never ventured into the main restaurants I found the Island Restaurant quite acceptable for my needs and the food was always of a good standard and variety. My Cabin on deck 3 was the best single cabin I have had as a solo traveller over the last 7 or 8 years ( previous cruises always had companions on-board) quite spacious and loads of drawers and hanging space, only gripe was the extraction in the shower room was very weak and did not clear the steam away from showering, I complained about this and although the maintenance engineer came he could not improve the situation, so found myself stepping out into the cabin to dry off, easy if your on your own!! The show lounge was very comfortable and the singers and dancers were of the usual high standard you expect from Thomson, the rest of the entertainment team were all very acceptable but I thought the solo saxophonist played for himself accompanied by backing tracks and it was unbearable, I never heard him play any melodic numbers at all, it was all Jaz stuff which the majority of patrons don't understand, he never spoke and I never heard anyone applaud him. The pool area was very good and spacious with plenty of sunbeds and chairs in the shaded areas below the top deck, the large screen display meant you could see any demonstrations easily from wherever you were without crowding around the stage to see what was going on. The Surf & Turf and Kora La dining as well as the Main restaurants I never used, being on my own, but I spoke to many cruisers who all recommended them. The all inclusive drinks package was very good and there was free ice cream available, The introduction of the Snack Shack was a novel and well used feature, the free cabin safe also saved me £25 but the single supplement is as always a sore point for me, why I have to pay £65 a night extra when i only eat for one drink for one use hot water and bedding for one I will never understand, the Greed of Thomson / Tui I suppose, I feel as if I am paying for my wife who sadly I have no longer by my side. Read Less
34 Helpful Votes
Sail Date: June 2017
We weren't sure about Thomson's cruises but were persuaded but the Travel Agent it would be as good as any other ship we had been on. How wrong she was! I don't think the ship has been fully refurbished it appears to have ... Read More
We weren't sure about Thomson's cruises but were persuaded but the Travel Agent it would be as good as any other ship we had been on. How wrong she was! I don't think the ship has been fully refurbished it appears to have had new carpets in most cabins and public rooms. The unfortunate thing was the propulsion system had broken and after we sailed the Captain decided we couldn't go to two out of five destinations on itinerary. It was changed from Mairselles and San Remo to Ibizia and Palma. To say we were disappointed is an understatement we had chosen the ship for the itinerary. However, I have since been informed by Thomson's this was a minor change!! We upgraded to the premium drinks package £50 per person per week, and a number of the staff in the main dining room did not want to get the premium wine from the bar as they did not keep it in the dining room so we gave up asking for it. The food was okay nothing exceptional no lobster on this ship. We didn't try the restaurant with a cover charge as they were always fully booked. The entertainment was ok but the cruise director did not interact with us during the day. It was very difficult to get a seat or lounger at the pool. Likewise at night it was difficult to get a seat in the bars. A number of the staff also complained to us about their working conditions TUI must be pretty bad to work for. We will not travel with Thomson's TUI again. Read Less
10 Helpful Votes
Sail Date: June 2017
All in all a very enjoyable cruise but despite being "Fully Refurbished" i dont think enough attention was paid to the actual cabins, the seals around the shower were greying and mouldy but that said the bathroom was kept clean ... Read More
All in all a very enjoyable cruise but despite being "Fully Refurbished" i dont think enough attention was paid to the actual cabins, the seals around the shower were greying and mouldy but that said the bathroom was kept clean and fresh towels given daily so only a small gripe there. My biggest bug bear was the water, having paid for an all inclusive cruise the bottled water was not included and at the bars was 80cents per 500ml bottle, however when leaving the ship to go on an excursion at 9am i wanted to buy some water to take with me but the little man selling his wares at the gangway wanted 1.40euro for the exact same bottle, i asked why the increase in price compared to the bar price and i was told before 9.30am the inflated price is payable, i find this totally unacceptable and so refused to pay it and chose to purchase water from outside. Another really anoying thing was anti sickness tablets, I have in the past suffered from seasickness. I did take some tablets purchased at Boots called Stugeron, 15 15mg tabs at a cost of £3.19 I was taking them only as a precaution however i run out of them and needed some just for the final 2 nights cruising so i went to reception to buy some, i was offered 2 tablets at a cost of £2.00!!!! bloody extortionate so i politly declined and went to a pharmacy in portugal and purchased the exact same tablets, 60 for 3.40 euro. so be aware if there is any chance you are going to suffer with seasickness then take plenty of tabs with you or you will be stung at reception. I simply hate being ripped off! Read Less
13 Helpful Votes
Sail Date: June 2017
The Discovery 2 is a nice ship and the food and drink is great. The entertainment was not good by comparison to the entertainment on the Dream in March. There were a couple of themed plays for example, Charlie Chaplin and Simon and ... Read More
The Discovery 2 is a nice ship and the food and drink is great. The entertainment was not good by comparison to the entertainment on the Dream in March. There were a couple of themed plays for example, Charlie Chaplin and Simon and Garfunkel which did not have any sparkle and failed to flow. The singing voices of the team were weak apart from a couple of the team. When the assistant cruise director stepped in to fill in for the comedian/magician (he couldn't perform as his luggage was lost so he had no props) in the main theatre she sang classical. She has a good voice but the amplification of the sound was so high that it was quite painful to listen to the piercing sound of the high notes. As mentioned above, amplification. The noise in the bars was horrendous with the music blasting out. Perhaps Thomsons think all their passengers are deaf, if they weren't when they embarked they will be when they disembark. My wife and I searched for a quiet bar where we could talk after the evening meal. The only bar which facilitated this was Bar 11. This was until the DJ arrived at about 11 pm. I do understand that Bar 11 is the disco bar after 11 pm but the choice of music by the DJ was totally out of touch with the customers. The average age in the bar was in excess of 55 years when the DJ arrived nightly. The DJ played music for an age group of between 18 to 30 years and at a volume so loud that it was impossible to hold a conversation. There were generally no people of that age in the bar at that time. Nobody danced to the music for at least half an hour and many got up and left the bar. This occurred nightly. My wife and I wandered about in search of a quiet bar after leaving Bar 11 and there was no bar suitable for this purpose. The Atrium bar was intended for this purpose but the quiet background music was drowned out by the excessively loud music from the adjoining bar, thereby providing an unacceptable mixture of the two. We celebrated our wedding anniversary on the ship and to this end we booked into the top restaurant Surf and Turf. The restaurant is small and we were shown to our table for two. Ideal we thought as it provided the perfect intimate dining experience. Well that is how we felt until the table right next to ours became occupied. It was a table for six people and so that was the end of our quiet intimate dining experience. The food in that restaurant was good but not good enough to justify the additional £25 per head over and above the main restaurant. There was a "compliments of the Chef smoked dish" brought to us and it was a small smoked baked potato with caviar on top, such a small quantity of caviar that it couldn't be tasted. When the main meal was brought out we were presented with a bridge plate in addition to the main food plate. It was explained to us that this was a specialty of the restaurant. This bridge plate could have been quite special but it had on it, believe it or not, three onion rings and a cherry tomato! We both chose the selection of desserts and the small chocolate muffin was dreadful. It was dry and dense with a strong bitter chocolate taste. The disappointments didn't end when we left the ship and still under the care of Thomsons. We went to Malaga airport where the baggage check in can only be described as chaotic. Firstly we were told to make our way to gates 44 to 48. There was no organised queue but there was a snake like shambles of people stood about. This soon ended as people decided to just ignore what there was of a queue. The were in fact only gates 44 to 47 open initially and there were no defined queues and no sign of any Thomson Reps to organise. Generally this wouldn't be too much of a problem but it was certainly a big problem on this occasion. The reason being was that there was a flight to Gatwick and a flight to Manchester booking in at the same time. Therefore there were two plane loads of passengers being booked in through four check in desks, with no priority to the first flight Gatwick. As the time passed by there was concern among passengers that they wouldn't be in time for their flight especially as there were Gatwick passengers behind Manchester ones. After about an hour and twenty minutes a couple of Thomson reps became visible. I asked one of them if he thought the problem was because there were two planes being checked in through four desks. His attitude was a "couldn't care less" one as he responded that it has nothing to do with Thomsons as "The Spanish" had taken over since April. This rep was wandering about with a clip board and doing absolutely nothing to prioritise the Gatwick passengers. I am not being biased in these comments as I was destined for Manchester. I could see the problem but nothing was being done by these reps to alleviate the situation whereby passengers were becoming anxious about their flight times. When my wife and I neared the check in, I heard a female Thomsons rep say Gatwick passengers should use the check in desk which we were queuing for. I asked her if she was designating that queue for Gatwick passengers and she replied in the affirmative. I then asked where she would like me to queue and she then said that the queue was for both sets of passengers. She told me to complain if I was unhappy. I certainly was and got her to write her name down, it was Martha. I told her that the problem was directly caused by her incompetence and that with simple organisation the situation wouldn't have arisen. I then took it upon myself to ask the destination of the passengers behind me and to allow Gatwick passengers to the front ahead of us and other Manchester passengers. This female rep and her male colleague did nothing whatsoever to assist the Gatwick passengers, both stood about clutching their clip boards. We did enjoy our cruise but these problems took the edge off it and left us disappointed. I have cruised on thirteen occasions and five of these have been with Thomsons. It is doubtful that I will use Thomsons (TUI) again. Read Less
9 Helpful Votes
Sail Date: June 2017
Short break, booked via cruise.co.uk, (always use these as they get great prices for me). Went for this cruise because it was a great price, on an old Royal Caribbean ship which was rebranded and it was - ahem - "all ... Read More
Short break, booked via cruise.co.uk, (always use these as they get great prices for me). Went for this cruise because it was a great price, on an old Royal Caribbean ship which was rebranded and it was - ahem - "all inclusive". We flew Monarch airways, they were great and got to Malaga airport after a good flight. Unfortunately, TUI staff at Malaga airport were, quite frankly, offhand, peremptory and dismissive could do with a lesson in customer care! (We thought it was just us, but other passenger passed the same comments to us during the holiday) Thankfully the TUI staff at the CRUISE terminal were far more pleasant and helpful. We boarded Discovery 2 without any hassle and headed straight for a comfy seat nd drink. We soon found out that "all inclusive" was limited and so upgraded to Premium All Inclusive (which still wasn't all inclusive as if we wanted a cake/pastry from the coffee shop we had to pay full price). Our inside cabin was good, only downside being no fridge to keep water cool in, our cabin steward, Baby, was excellent and we left her an extra tip as she was so good. Ship was nice too as were most of the servers at mealtimes in the restaurants. We didn't find out until the penultimate day that we could ask for the same table each night (we would have to ask for it daily) and if it was free we could be allocated it, so that you get to know the waiters and they get to know you and your likes/dislikes. Unfortunately the Customer Service Desk staff were definitely NOT the most helpful people and information on ports/films being shown was poor. Entertainment was ok, but only 1 guest artiste, comedian and not my cup of tea at all. Wouldn't choose Thomson again. Read Less
40 Helpful Votes
Sail Date: June 2017
Travelled as a party of 10. Have previously cruised with Celebrity, Royal Caribbean, Thompson and last year on Discovery 1. Arrival at Malaga was a bit of a nightmare, Tui hadn't really organised the transfer to the ship by coach. ... Read More
Travelled as a party of 10. Have previously cruised with Celebrity, Royal Caribbean, Thompson and last year on Discovery 1. Arrival at Malaga was a bit of a nightmare, Tui hadn't really organised the transfer to the ship by coach. Resulted in a lot of frustrated passengers marching up and down the coach park with lots of luggage trying to find out the correct coach. Could improve this. Check in at the cruise terminal was however very smooth and straightforward - we were soon on board. We had a junior suite on the 8 th level - nice big cabin with decent balcony holding a sun lounger and table and chairs. Kept spotlessly clean by our attendant Ronaldo who was very polite and did an excellent job. Pleased with the standard of the cabin, really comfortable bed too, lots of storage space, Clarins toiletries and lovely white towels. Our friends, also in a junior suite, did have a problem with a water leak which they reported this led to some inconvenience and soiling of some clothing for which they were compensated. Out and about on the ship the indoor public areas, bars, theatre and dining areas all impressive and kept very clean and tidy. The ship felt a bit crowded at times with standing room only in some bars but we were a party of 10, I think smaller parties or couples would have been OK finding seats. Same outside some difficulty finding sun beds but really this was down to the annoying habit of passengers using towels to reserve beds and then leaving the ship to return in the afternoon. Tui should put a stop to this and remove towels left on beds there would then be plenty of beds to go around. Saw same in bars with handbags on empty seats. We dined in all of the restaurants on board including the 2 specialty restaurants. All were very good - felt the food quality was a step up from last year on Discovery 1. No complaints from any of our party. I enjoyed taking breakfast in the dining room each day before heading ashore - very quiet and civilised with good choice of buffet and food cooked to order. Food temperature good in all locations including buffet. Entertainment usual mixed cruise bag - singers and dancers very good enjoyed all of their shows. Cruise Director doing a good job. Chap called Ben singing in various venues around the ship excellent entertainer. Basically there is something going on at all times to keep you entertained. Good itinerary for this cruise and adequate time ashore each day. Service from staff friendly and efficient, good choice of drinks with the all inclusive package and a small supplement for premium cocktails, spirits etc. Didn't see anyone drunk or causing a fuss despite the all inclusive definately not a booze cruise. Also on the "dress to impress" night at sea people did dress up and make an effort with chaps in dinner suits etc. Crew from various nationalities and all friendly and helpful, clearly they work hard and even though tips are included in the price they do appreciate tips as you go along for good service. All in all a good holiday, value for money and would go again for the right itinerary. Read Less
28 Helpful Votes
Sail Date: June 2017
Let me start by saying that this was my first cruise so maybe the points that I did not enjoy are standard on these kinds of holiday. If you are 60+, then you will likely enjoy this cruise. We went on the TUI Discovery 2 primarily to ... Read More
Let me start by saying that this was my first cruise so maybe the points that I did not enjoy are standard on these kinds of holiday. If you are 60+, then you will likely enjoy this cruise. We went on the TUI Discovery 2 primarily to spread the ashes of my mother in law as per her wishes. Before I go on, I have to say that they were fantastic with assisting us. Elanor helped us out greatly and is a true asset to the ship. On arrival to Malaga Port, I was a little underwhelmed with the size of the ship but in fairness, I had seen pictures so had an idea that this wasn't the Royal Caribbean monster ships that I'd seen on my travels. Once we got to port we were told that our luggage would be brought to our rooms and all we had to do was check in. While this is a nice idea, I had been up since 3 am (it was now 2 PM) and I wanted to have a shower and change but I had to wait for my bag. Accommodation: The package we booked included an internal cabin. My opinion on a holiday is to spend as little time as possible in my room so it didn't matter to me if I had a balcony etc. In saying that, these rooms are tiny! Maybe all ships provide a cabin of this size but there is very little room to move. With our cases in the room, it meant I had to climb over the bed to get into it because of the room that the 2 cases took up. Not including the tiny shower & WC the room was approx 3 mtrs x 4 Mtrs. The rooms were supposed to be upgraded but not seeing them before I can't comment. The bed was comfortable and there were USB chargers in all of the wall lights which was handy. There is a flatscreen TV in the room with a couple of channels (ITV choice and a couple others that I can't recall). They have kids movies on a loop so handy for kids but the room is too small to spend any time in it really. The safes in the rooms should be replaced. They work using a magnetic strip which essentially means that you need to carry a credit card with you in order to open and close it. That kind of defeats the purpose in my opinion as I only want to take my credit card out when I need to. Housekeeping: The housekeeping was exceptional. The room was cleaned daily in the morning and towels replaced etc in the evening. The ship is kept very clean and tidy. Drinks: The cruise is all inclusive as standard but all inclusive does not mean all inclusive. On the standard package, you can have a couple of beers on tap (nothing in a bottle) and a few spirits. We immediately upgraded for £50 (EACH) as we are fussy with drinks. It worked out OK. If you stay on the standard package, you will be hit with a supplement for each drink on the premium menu at an average of £1.50 per drink. Entertainment: There are 5 main places for entertainment: The atrium, The Live Lounge, The Venue, Bar Eleven and The Theatre. Live Lounge: It's a really comfortable place but the bar gets really crowded as its the most popular. Most nights there was a guy on piano followed by a band or singer giving it socks to "Your favourite hits" which consisted of Billy Joel / Neil Diamond type music. While it was not my cup of tea, the older folks certainly enjoyed it. The casino is also part of the Live Lounge and has Blackjack, Poker and Roulette. The Venue: This place is just weird. It's done really well but the entertainment was just odd. I went in twice and was left kind of scratching my head as to what was going on. The first time we went in, there was an interview with a staff member on stage followed by a guy going through the "Top 10 Tweets of the day". It was like watching a video on Youtube but live. The second time we went in, there was a guy showing Youtube video "Fails". I really think that this could be a great venue but they are not using it properly. The Atrium: Located beside the Live Lounge The Atrium is actually quite similar to the Live Lounge ad the entertainment is similar. Broadway Show Lounge: The venue is stunning and it's obvious that Thomson has put some money in here. We went in 3 nights of the 7 that we were there and the acts were ok. What was weird was that the sound seemed a little "tinny" considering they had a cracking sound set up. Bar Eleven: We were delighted to find this in the evening as we really needed a break from the cabaret. It's the nightclub of the ship and I would say caters for about 200 people so it's quite small. The music was refreshing for the first night and was kind f wedding like i.e. Abba, Justin Beiber, Tom Jones. It was ok but the DJ seemed to play the same set every night so it got a bit repetitive. Good for a late night drink though. Food: I don't think there is a need to review every place but there are some good and some not so good points to make. The food overall is OK. Nothing really to complain about and nothing t write home about. The best restaurants that don't require a reservation is 47 and just above it (Mezzanine style) Gallery 47. The food here is nice and a step up from the buffet. The main issue we had with the food was that there are 2 restaurants that require a booking - Kora La and Surf and Turf. We tried to book a table for either restaurant for any night on Tuesday morning (We arrived on Sunday) and were told they were booked out for our entire stay. Saying that i managed to book a table with Kora La despite being told it was booked out. What made it worse was that while we ate, there were 6 tables free for the entire meal. So it looks like people book and just don't show up. Kora La (Asian fusion) was amazing by the way. These 2 restaurants require a £20 pp supplement. Staff: In general, the staff were great and very accommodating. There were times at the bar when we ordered drinks and were told: "we don't have it here, please go to another bar". Not really what you want to hear on this kind of holiday. Tours: The tours looked overpriced so in all locations except Ibiza, we did our own thing, which after booking the Island Tour in Ibiza, was a good idea. The Ibiza Island tour stated it was a tour around the Island, stopping in a couple of towns, then lunch and a beach. At £55 per person, we thought it seemed reasonable. The tour was just that, a bus ride around the island where we stopped at places to do our own thing for x amount of minutes and then meet at the bus. Lunch was not included! All in all, it was a bus trip around the island and was not worth the £110 per couple we spent on it. This was my first and definitely my last (At east until it nearer retirement age). It just was not my idea of a good holiday and didn't represent value for money. I can see the appeal for the older generation however and this is who they cater for. While it may sound like I am being critical, I again must stress that it was my first cruise so maybe the items I disliked are standard. Read Less
48 Helpful Votes
Sail Date: June 2017
UK local airports available, we flew from Bristol. Good flight times. Transfer to ship smooth, embarkation process friendly, informative and quick. The cabins, we had an inside on deck 6, were nicely refurbished with enough space for ... Read More
UK local airports available, we flew from Bristol. Good flight times. Transfer to ship smooth, embarkation process friendly, informative and quick. The cabins, we had an inside on deck 6, were nicely refurbished with enough space for what a cabin is intended for. Although all inclusive we decided to upgrade to the premium drinks package purely for the cocktails although the standard package is more than acceptable for most people.The bar staff and waiters in all the bars we used including the theatre were all friendly and efficient. The restaurants were clean and bright,and waiting times for a table in the evening were never longer than 10 minutes, usually being seated straight away. The waiting staff were very friendly and attentative. The food was varied and up to usual cruise standard and we never felt rushed to clear the table for the next person. The entertainment throughout the ship was a credit to the cruise director, Luis, and his team.all the shows were full of energy and fun and performed to a very high standard.I don't think we got to bed much before 2:30 in the morning. Great fun. All the destination ports were well selected but Ceuta was the pick of the bunch for attractiveness.and ease of access. We would definitely book tui discovery again. The step in size has been handled perfectly. Read Less
47 Helpful Votes
Sail Date: June 2017
My wife and myself have been cruising with Thomson for 11 years now, and this was definitely the best too date. We booked an outside deluxe cabin on deck 7, mid ship, without balcony. The room had a large floor to ceiling window, which ... Read More
My wife and myself have been cruising with Thomson for 11 years now, and this was definitely the best too date. We booked an outside deluxe cabin on deck 7, mid ship, without balcony. The room had a large floor to ceiling window, which gave us a lovely view. The room consisted of both round and flat pin sockets, but also had USB charging sockets on the bedside lights, which we found to be a big bonus in charging phones and tablets. The room was spacious, with a fold down sofa bed to sit on, rather than lying on the beds during the short time in the room. The bathroom was adequate, with a shower. As with previous cruises, the cabin boy must have hidden around the corner as we never really saw him, but our bed was always made! We ate breakfast in 47, lunch mainly in the buffet restaurant (Islands), and even meal either in 47 or 47 Italian. Food was excellent, with the Italian meals being exceptional. Service was always very good. The waiters in both areas were friendly, funny and generally entertaining, and were always willing to go that extra mile for you if needed. Special mention to Jesus, the head man in this area, who kept everything ticking on well without any seen issues. There was a food shack on deck 9 as well during the day, serving fish, hot dogs, burgers, chicken wings, as well as sandwiches, salads and fruit pots. We ate here just the once, but the fish was very nice. Entertainment was of a good standard, with the highlight being the beautiful operatic voice of Danielle. However, there were times when getting seats was difficult to watch some of the performances in the Atrium bar. Service for drinks could be slow at time, but not too long. The ladies looking after the Atrium section were amazing. The deck pool area got busy, and there was a large influx of children during the second week, so it became noisy. However, there were other areas to go to step away if needed. The captain was of the new breed, known by his first name, and always willing to talk if you approached him. His first question to us was what we thought could improve the ship and our experience, which was refreshing. We did point out that WIFI was a huge costs at £90, where you could quite often get free WIFI in the ports. He commented that this was outside of his control, but should be commented on the Thomson report when made. One of the new innovations is the interactive display boards around ship, which helped you to look for activities, food, etc. You could also look at the picture gallery through panels on deck 5. The onboard photography was expensive, but worth it if you want memories to take home, either digital or hard copy. We did not do any excursions, but just walked out in the local ports, or took the buses where necessary. Sometimes these were at a small cost, but not too expensive. I did go out on two bike rides, around Ibiza and Barcelona. Callum and Paige were well co-ordinated and looked after our bike parties well. The bikes were new and well maintained, and there was also a choice of e-bikes if needed. There were a couple of challenging hill climbs in Barcelona, but we always knew we had to come down at the end! Overall, we felt the positives well exceeded a small amount of minor issues, which did not affect our overall enjoyment of the holiday. We both agreed that we would go back on this ship again. Read Less
31 Helpful Votes
Sail Date: July 2017
We choose this cruise solely because of the itinerary. We didn't want to have to use ship excursions to enjoy ourselves and this really did fit the bill. We were able to do our own thing at every port and enjoyed ourselves doing so - ... Read More
We choose this cruise solely because of the itinerary. We didn't want to have to use ship excursions to enjoy ourselves and this really did fit the bill. We were able to do our own thing at every port and enjoyed ourselves doing so - it was really easy. Balcony cabin 7600 was a good size and kept spotlessly clean by steward. Was pleasantly surprised by size of bathroom and shower. Weather was always good and it was nice to sit on balcony when you needed some quiet time. Lots of restaurant choice and overall we found the quality of the food to be very good. Surf n Turf and Kora La were both excellent but the food in 47 and Gallery47 was also of a high standard. We only had dinner in buffet on one occasion but main courses were limited, our fault as we went very late. SnackShak was very handy for a quick (small) lunch or breakfast and I managed to restrict myself to only one curry in Glasshouse at end of night. We had no problems getting a table for two and met some nice company at the tables near to us. We enjoyed the entertainment throughout the ship, some performers had more talent than others but they all worked so hard to put on good performances. Some of the shows were excellent and there was always something going on. The staff worked very hard and everyone we came into contact with was pleasant and helpful, special mention to Sari, Marlon and Miko who looked after us very well (apologies to the others I haven't mentioned, can't remember names). The ports were all good and easy to navigate without expensive excursions and we had plenty of time available to explore all of them. Only 2 sea days out of 14 which was great and meant there was no danger of ever being bored. We upgraded to premium all inclusive and were pleased with it. Don't think it was essential though but the basic AI choice was very good (i.e. Tanquery). Only one minor complaint related to slow service if you went to some bars. We overcame this by using waiter service, they soon got to know you and saved you queuing at bar. Overall we had a brilliant time and met some great company on several nights. Would love to do same ship and itinerary again. Read Less
20 Helpful Votes
Sail Date: July 2017
We absolutely loved this ship and had a superb holiday. The ship is big but not overwhelming. It is beautifully appointed through out and is kept scrupulously clean. There are plenty of lifts and never had a significant wait. Try the ... Read More
We absolutely loved this ship and had a superb holiday. The ship is big but not overwhelming. It is beautifully appointed through out and is kept scrupulously clean. There are plenty of lifts and never had a significant wait. Try the glass lifts from the atrium, nice way to travel to decks 9 and 10. Deck 9 is the main pool. It gets very busy with the usual Sunbed issues. There are also shaded areas, a stage and islands buffet. The bar here gets busy. Use the waiters as they are pretty efficient. The snack shack on this deck stocks a range of hot and cold food, all of high quality. Can recommend the snack sized fish and chips. The entertainment on 9 is great, bands, game shows, quizzes and music all day. More sedate is deck 10 which wraps around deck 9. The bar here is also a lot quieter. Great views on deck 10 of ports, sailaway said and while at sea. Smokers are also catered for up here. Really objected one afternoon to a woman who parked herself in the middle of the smoking area despite there being sunbeds free elsewhere and proceeded to create a fuss about smoke. Deck 4 is the only other smoking area so she wasn't short of places to go to avoid smoke. There is an indoor pool up here and that offers adult only swimming in the afternoon. Didn't use it but iit looked very classy. The glasshouse resturant is up here. Deck 4 and 5 are home to the. Ian entertainment venues. The live lounge offers a wide range of good quality entertainment. With the small casino at night it gets very very busy at night. Great atmosphere in here. On deck 5 the venue is a lot quieter and is the bigger room, again in the evening a great place for entertainment. The atrium also transforms into a entertainment venue at night and some great singers appeared here. All the venues have bars and waiter service. For a quiter evening there is plate 11 which becomes a disco at 11. Earlier on it is quiet in here. Deck 9 also does movies under the stars and is a great place to socialise under the stars, the bar stays open till late. The Broadway showlounge is on deck 4 a plush venue with great sight lines and a good waiter service. The show team are exceptional especially Reiss and Seb both stand out performers. The shows steel town, the festival show and Beatz international are must sees. The staff talent show is also brilliant.open dining in 47 and gallery 47 works well even at peak times. Food is varied and exceptional. Didn't use the pay venues as the food in the mdr was great. Islands buffet is well laid out and offers a great range of breakfast options including a great full English. The evening buffet was great if you went early. The glasshouse offered late night curries which was great. A brilliant curry till around 1230am. The cabin was a midship inside on deck 2. A lovely cabin, plenty of space and storage. A spotless bathroom with a good shower with hair and body shampoo. The tv had a wide range of channels (didn't use it much). Midship was ideal, close to 8 lifts and stable. The room was maintained to a very high standard by our ever smiling steward Vanessa from Honduras who we tipped separately even though gratuities are included. On a cruise like this with such good weather and so many activities we used the cabin to sleep, shower and change in. Had an issue on one occasion and spoke to reception about it quietly and calmly. This led to an unexpected meeting with the guest relations manager who both appreciated and apologised for the situation. Next day in the cabin they delivered a complimentary bottle of prose vo on ice with two wine flutes plus chocolate dipped strawberries. A lovely unexpected touch by TUI. Only did one TUI excursion as we found we could wander around the ports on foot or take the much more reasonably priced tourist buses which visited the same places as the overpriced shore excursions. The ship tour in Gibraltar was good but we felt rushed and didn't have long enough visiting the Barbary Macaws. Some ports charged for shuttles others did not. Marsaille has a lovely trip ca.led the petit train which you catch on the harbour. The tourist buses in Porto, vigo and lisbon depart close to the ship. Be warned the barcelona bus is very expensive and in vigo the bus departs every 2 hours from 10am. Service was wonderful, happy smiling friendly staff from stewards to bar staff to the officers. A huge shout out to Lewis Power Stannard, an outstanding cruise director. We loved every second and can't wait to be back on board next year to explore the Adriatic and agean. Read Less
45 Helpful Votes
Sail Date: July 2017
We must say what a fantastic holiday cruise we have just witnessed a well maintained ship with excellent staff and great food mainly Restaurant 47 with Alexander and Jake who where exceptional waiters. Also all the bar staff in the atrium ... Read More
We must say what a fantastic holiday cruise we have just witnessed a well maintained ship with excellent staff and great food mainly Restaurant 47 with Alexander and Jake who where exceptional waiters. Also all the bar staff in the atrium bar were excellent, helpful and very polite and friendly. I have a gluten tolerance so need gluten free foods and was more than happy with the whole selection of meals on board the ship. Great entertainment and activities during the day and evening. Also if you have children so much to keep them entertained all day and night. Great room service by Jaya who was a very friendly and helpful guy. Visited some excellent ports captain was a lovely guy. Would highly recommend to any 1 looking for a great holiday cruise either as a couple or as a family. Will hopefully be looking to rebook again for next year. Read Less
38 Helpful Votes
Sail Date: July 2017
We first sailed on Discovery 2 on the 11th June 2017 and loved it so much booked again for the 16th July. We enjoyed the second cruise every bit as much as the first. I really can't think of anything about which to complain. The ... Read More
We first sailed on Discovery 2 on the 11th June 2017 and loved it so much booked again for the 16th July. We enjoyed the second cruise every bit as much as the first. I really can't think of anything about which to complain. The food was varied and enjoyable, and there was a good choice of restaurants. Service was excellent and the wines offered were very good. Entertainment throughout the ship was enjoyable and I very much liked the small, intimate casino. Both cabins were excellent on the 8th floor, first time a deluxe junior suite and the second time a grand suite. We looked forward to Captain Chris giving his daily announcements and he always sounded so jolly and funny, it was a great way to start our day. I read an earlier comment someone complaining of a steamy bathroom !! I love a steamy bathroom, so you see, you can't please everyone. One highlight of our cruise was the meeting of Discovery 1 and Discovery 2 somewhere south of Nice when we sailed alongside them for about 45 minutes whilst a helicopter above us danced and twirled, swooped and rose all whilst taking photographs and a promotional video. Can't wait to see the finished product. We are back on the Discovery 2 on the 20th August (ten of us this time) for my daughter's 50th and can't wait. Well done Thomson for pitching this cruise just about perfect. Read Less
13 Helpful Votes
Sail Date: July 2017
We have cruised before but this was on another level. We had an inside cabin on deck 2 plenty room and storage space compared to other cruises we have taken. Booking in went very smoothly and soon we were exploring the ship. Where do you ... Read More
We have cruised before but this was on another level. We had an inside cabin on deck 2 plenty room and storage space compared to other cruises we have taken. Booking in went very smoothly and soon we were exploring the ship. Where do you start when you have 11 decks to check out. We went to the islands buffet once could not get a seat so never went back. So I cannot say what the food was like other than to say it was always packed when we went passed. We ate in the 47 deg waiter served restaurant and just by luck we were given table 125. Our waiter was Albert who looked after us for all our evening meals, he and his mate Avish were brilliant. The food was all ok plenty of choice, we enjoyed Breakfast lunch and dinner in the 47 deg. If you like plenty of noise during the day get up early and get a subbed on the pool deck, they all went very quickly every day. If you don't like noise the ship has plenty of space for everyone, we went to the pointy end every day.Ther is always some entertainment going on somewhere. We went to the Venue for a drink before the big show in the Showroom and Steve the barman looked after us all week. The shows were all very good but over the years we have seen better. The Atrium bar is a good place for a coffee or cocktail during the day. We really enjoyed our week onboard and look forward to another trip sometime in the future. Read Less
8 Helpful Votes
Sail Date: July 2017
Everything from the captain to his crew were fantastic, this was our first cruise but won't be our last.all the staff were outstanding but 3 stuck out for me. We went to the venue bar most evenings, there were 2 bartenders that ... Read More
Everything from the captain to his crew were fantastic, this was our first cruise but won't be our last.all the staff were outstanding but 3 stuck out for me. We went to the venue bar most evenings, there were 2 bartenders that really stuck out for my husband and myself these two did an amazing job of entertaining the customers with their smiles and personalities. (in fact i named them ant and deck)nothing was too much trouble for steve and marvin, these two brightened our nights and we have never laughed so much. There was also a wonderful lady called tin-tin who was the head bartender, she made sure every thing was ok no matter where she was on the ship. These 3 stood out for us and i would like you to say a big thank you to steve, marvin and tin-tin. Also thank you to dewa who kept out cabin very clean. Read Less
28 Helpful Votes
Sail Date: July 2017
Having cruised last October on Tui Discovery I had no hesitation in booking this cruise on its new sister ship Tui Discovery 2, and was not disappointed. I travelled with my four children (aged 19, 17, 14 and 8) and all five of us had a ... Read More
Having cruised last October on Tui Discovery I had no hesitation in booking this cruise on its new sister ship Tui Discovery 2, and was not disappointed. I travelled with my four children (aged 19, 17, 14 and 8) and all five of us had a fantastic time. Embarkation (and disembarkation) were smooth and swift, which always helps on a cruise! And, on boarding, our luggage arrived at our cabins in a very timely fashion. The ship itself was clean throughout and easy to navigate (as I say I had already sailed on the Tui Discovery and this ship's layout was identical). This is a mid-size ship (previously a RC ship), which is perfect for first time cruisers or families as it does not take too long to get your bearings. We had two different types of cabin - myself and my two youngest were in a deluxe balcony and my two eldest were in a standard inside. Both cabins were clean (and constantly kept that way by the super efficient staff) with comfy beds, adequate storage and standard size/facilities as for most cruise ships. I booked specific cabins so that we were close to each other and so that we were mid-ship and not near any noisy/busy areas of this ship so was very happy with my choices. Dining was very good with plenty of options for all. I did not bother with the speciality restaurants (as they cost extra and because there were so many other places to eat). Breakfast can either be taken at Islands buffett (good selection, good food, was a little busy on disembarkation today, but apart from that never a problem finding somewhere to sit) or in the main restaurant (this was more civilised and a more leisurely affair, as the main hot options were waiter service with a small cold buffet selection). Lunch can be taken again at the buffett or a set 4 course at the main 47 restaurant or you can just grab a snack at the snack shack (burgers, hot dogs, mac cheese, sandwiches, salads etc) or there is also food at the indoor pool. In the afternoons you can get ice-cream and from 3pm - 5pm afternoon tea at the buffet was very good (great selection of tasty sandwiches, cakes, cream teas etc). Dinner can either again be in the buffet or in the main restaurant or the Italian above (we had 5 meals in the main restaurant and 2 in the Italian, all of which were really good - although the Italian menu does tend to be the same every night). We only had to wait to be seated on one evening (you are provided with a buzzer and you do not have to wait long). All in all very good food and very good service. Bar service was in general good although there was often a long wait at the pool bars (they could do with more staff) and occassionally waiting time at the other bars in the evenings. The new all inclusive package was ample for us and do not see why you would want to pay any extra - all your standard drinks - shorts, wines, beers and cocktails (and they were good quality labelled brands) and good selection of non-alcholic drinks and mocktails too were included - you just have to present your card. Evening shows were good quality (although one was identical to a show we saw in October which was a shame, also there were no real plays, which I usually like and one night there was a comedian but it was unclear whether this was suitable for young children so we did not attend just in case) we did not go to any of the films this time as they were either not things we wanted to see or things we had seen. All the bands/musicians/singers around the ship were really good and provided good entertainment. Did not use the casino (it is tiny!!). Never had a problem finding a seat in the theatre (we went to the 8.30pm perfomances each night). Day time entertainment was OK (although a little tacky at times). Kids club was good (although I would have preferred more or longer sessions or drop in sessions). Climbing wall was good (you need to book a slot) my middle and youngest boy enjoyed this. We also enjoyed the mini golf and shuttle board and table tennis. My 17 year old used the gym every day which he said was not bad. The main pool is tiny and crowded (full of kids) is more like a glorified children's paddling pool, but that is often the way on a cruise ship. The inside pool was better and had an adults only time period, but who wants to be inside when there is sun shining outside? There was not usually a problem finding a sun bed - apart from the day at sea when we could not find one at all!! So had to all cram onto our balcony!! They are supposed to impose a 45 minute rule (whereby if a sun bed is empty for more than 45 minutes they remove the items on it) but I never saw this being implemented. Likewise you can never get anywhere to sit in the adults only section (had the same problem on Tui Discovery in October). Also finding any beds that are in shade (for my 8 year old) was impossible so had to use our towels to form a tent for him! It was a shame that only about 50 - 60% of the passengers bothered to dress up for the "dress to impress night". I always love this night on cruises and it makes it so special - however when you and your daughter are dressed in a cocktail dress and your boys are in suits and you are seated at dinner next to people in t-shirts it does rather spoil it. I think if there is a formal night or dress up night reminders should be sent to travellers before the holiday (so they can pack accordingly) and maybe if they don't want to dress up for that one night they can be seated in a more casual dining area. Ports of call were all very good: In Barcelona we got a hop on hop off bus tour and managed to see quite a bit. In Palma we did book one trip through the ship (the train in Soller) which was OK but nothing special. At all the other ports (Ibiza, Almeria and Ceuta) I had already researched in advance where we could go and what we could see so we were well prepared to do our own thing (as I always find the maps that you get from the ship are a bit basic). All staff were excellent - polite, efficient, friendly, courteous, helpful ..... perfect!! I did have two small issues - Firstly I ordered a photo (for £14.95) and before I went to collect it I gave £20 cash to reception to add to my account to cover the photo - however later that evening my card was refused at the bar and during dinner when I asked for wine and both times I was told I owed money (the drinks were all inclusive anyway so did not understand the logic behind this) - this was embarrassing (as I did not owe money) and had to use my eldest boy's card instead just to have wine with my dinner. When I went to reception they said my account was in credit and they did not understand why there had been a problem. (To their credit, the next day, as way of apology, I was sent a bottle of wine to my cabin so have to say I was more than happy that they acknowledged and acted on the issue). Secondly on leaving the ship I was told I owed E1.50 for a premium drink (that had somehow been added to my card) It was only a small amount but out of principle I said i did not want to pay for somebody else's drink. I then was kept waiting for almost 10 minutes (when I needed to disembark) for the matter to be resolved. However, these two tiny issues did not spoil what was an excellent holiday over all and I would definitely sail on this ship again. Read Less
40 Helpful Votes
Sail Date: July 2017
Firstly this is our 14th Thomson Cruise, but our first on the new type of Thomson ship (Discovery 1 or 2) and we were excited to see how the new generation of ship had changed. First impressions were excellent, the ships interior was very ... Read More
Firstly this is our 14th Thomson Cruise, but our first on the new type of Thomson ship (Discovery 1 or 2) and we were excited to see how the new generation of ship had changed. First impressions were excellent, the ships interior was very impressive and our deck six balcony cabin was clean, contemporary and had more than enough space. The balcony had a small table and two chairs, more than enough space for two people. One small gripe with the induction on the ship was that normally we would be met by a member of staff who takes you to your cabin, however we were left to try and find it ourselves, and as a result didn't even see our cabin steward until the second to last day! Food :- The food was fantastic :) The best food we have ever had on a Thomson ship, We ate at the buffet at breakfast and lunch, and then in the restaurant in the evening. There was lots of choice for breakfast, you could have omelettes with anything you want on, different types of pancake, obviously all of your usual full English breakfast items, and continental. Dinner we had everything from Suckling pig, home made pies, and unusual ways to eat vegetables such as courgette pancakes which were lovely. There was also your usual chips burgers and pizzas in the main islands buffet. We met people who also highly rated the snack shack where they had fish and chips, hotdogs etc. but we never got round to going there. There was also proper whippy ice-cream served between 2 and 4 everyday which is highlight recommended! The evening meal was always fantastic. Lots of choice, and always high quality food. Our waiting staff Marco and Robert were excellent, and always put a smile on our faces every evening. They were so good, one evening I had a steak and as I cut into it he could see that it wasn't cooked to how I had asked (I would have just eaten it!) but before I knew it he had replaced I with another which was cooked perfectly. Entertainment - Generally the entertainment was good, however this is where I start with a few gripes about the ship. We aren't one for the musicals so we tended to spend our time in the venue or live room. The entertainment compared to other ships was very hit and miss. Some nights we would have fantastic entertainment, fantastic game shows and the bands particularly sound wave was excellent. However one night the entertainment consisted of us being give voting pads so that we could choose a music video to be played - if I wanted to do this I would choose one I liked off my iPad and go back to the room! This was the main entertainment. Also there wasn't a quiz on in the venue every night as there had been on previous boats. This is strange as they seemed to have more entertainment staff than ever. Saying this we never went to the main Broadway lounge so that could have been excellent. Itinerary - We did the Spanish sunsets itinerary, which consisted of Malaga, Palma, Almeria, Ibiza, Barcelona, Ceuta. To be honest you needed to do trips at everywhere bar Ceuta as we were always docked miles away. This is where my second gripe comes in. We docked miles away from the main ports (not our problem!) yet we are expected to pay 6 Euros each for a courtesy bus to make up for this, surely they should be provided for free. This was the case in Palma, Ibiza and Barcelona. if I would have known this in advance I may have chosen a different itinerary. Ceuta was beautiful however and well worth a visit. Almeria we did a lovely trip which took us to a lovely village called Aquadulce after travelling over the Sierra Nevada mountains - well worth the money. Service - The staff were excellent, however there was simply not enough of them. They now have a digital system to take drinks orders, and for some reason Thomson now feel that they now need less staff. this resulted in the majority of people going to the bar to get there own drinks, which meant that they weren't able to make the drinks for the people who had ordered via the floor staff. In the end we ended up drinking on the deck which was much quieter and we never failed to get a drink. Again this wasn't the staffs fault, they were worked off their feet, I think it is more a result of Thomson's penny pinching. Overall we had a lovely holiday, Captain Chris is a legend, and kept us entertained everyday with his witty comments. There were lots of kids on board, but to be honest we didn't find these a problem (when you go in the summer holidays you have to except this!) I do feel there are a few niggles that need ironing out, but the ship is beautiful, the staff are fantastic, and the cabins were excellent. Thomson really need to give the ships extra staff, pay for better docking positions or at least free courtesy buses, and iron out the entertainment niggles and this ship will be perfect :) Read Less
5 Helpful Votes
Sail Date: August 2017
25th wedding Anniversary so we though we would do something different. Chose the Vigo/Porto/Lisbon/Cadiz/Gibraltar. The Atlantic bit to Portugal very windy and rough but luckily we didn't get seasick! We paid extra to have a balcony ... Read More
25th wedding Anniversary so we though we would do something different. Chose the Vigo/Porto/Lisbon/Cadiz/Gibraltar. The Atlantic bit to Portugal very windy and rough but luckily we didn't get seasick! We paid extra to have a balcony cabin which was still tiny but glad we had a bit more room than other cabins. Although the lady (Baby) who cleaned obviously only gave the room a lick and a promise as there was a pair of shoes, dirty mugs under the bed and a top in the cupboard! Very good at changing towels though got new ones 2/3 times a day. Food excellent although obviously geared towards British as nothing too adventurous and I thought there would be more fish as we were in the sea! Mini bar Not free and trips expensive when all you needed to do was walk or hop on local bus/taxi. Entertainment not brilliant in the bars although we did not go to function rooms so can't comment on that. Best thing you could get boiling water for a cup of tea!! Read Less
30 Helpful Votes
Sail Date: August 2017
To say I was a bit apprehensive about going it alone is an understatement but it was the best experience ever! I flew from Glasgow with Easyjet. The flight was 30 minutes late leaving but made up the time en route. Arrived in Malaga, ... Read More
To say I was a bit apprehensive about going it alone is an understatement but it was the best experience ever! I flew from Glasgow with Easyjet. The flight was 30 minutes late leaving but made up the time en route. Arrived in Malaga, through passport control and collected my luggage in jig time. There were plenty of Thomson reps at the airport to guide me to the coach. Journey to the port took about 25 mins. On arrival at the port there was no waiting about and I checked in and was on the ship within 10 minutes. My suitcase was sitting outside my cabin after just 10 minutes of getting on board!! Great! The cabin was a twin and had plenty of wardrobe and drawer space. The bathroom was small but perfectly suitable. There's a safe but it had to be operated by using a credit/debit card...not exactly ideal as it meant you had to carry the card around with you! The ship itself is lovely and was kept clean and tidy by the hard working staff. The restaurants were great, plenty of choice and the waiters were always happy and cheery. My favourite was 47 Gallery. Unfortunately I didn't get the chance to try one of the restaurants that charged a surcharge Surf and Turf as it was fully booked. Entertainment was plentiful and varied. Loads going on during the day and great shows/music at night. There was a comedian on one of the nights who was hilarious. My favourite ports were Porto, Lisbon and Cadiz. Gibraltar was a big disappointment, bit dirty and smelly I thought. Didn't do any of the excursions, just did my own thing as the ship docks fairly close to all the towns/cities. A special mention to the Social Hostess, Eleanor. She organised a coffee morning for all the solo passengers on the first day and I was lucky enough to meet 6 other like minded female solo passengers. We all got on well and met up for dinner etc. Good times were had by all!! I would definitely go on Discovery 2 again, if fact I'm looking at the Greek Islands for next year. Read Less
Marella Discovery 2 Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.5 3.8
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness Recreation 3.5 3.7
Family 3.5 3.7
Shore Excursion 4.0 3.5
Enrichment 3.5 3.3
Service 4.5 4.1
Value For Money 4.0 3.7

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