2 Helpful Votes
Sail Date: August 2018
This was our first cruise, so we had nothing to compare against, but the 4 people in our party all thought the cruise on Merrella Discovery 2 was excellent. The ship and the cabins were spotlessly clean, the crew are permanently going ... Read More
This was our first cruise, so we had nothing to compare against, but the 4 people in our party all thought the cruise on Merrella Discovery 2 was excellent. The ship and the cabins were spotlessly clean, the crew are permanently going around cleaning. The majority of the crew were very pleasant and helpful, you will always get one or two who aren't, but they were very much the minority. The quality of the food was exceptional and there would be something for the fussiest of eaters. We dined mainly in the Island restaurant which is self service, but the food here is superb. I can't agree with a previous reviewer who said the food was poor. We also dined in the Gallery restaurant and 47 Gallery restaurant both of which is waiter service, again the food was excellent. We did have to queue and wait for a table in both of these restaurants, but it wasn't a problem. We asked for a table for 4 and was given a bleeper device for the restaurant staff to contact you when a table was available. the longest we waited was approx. 25 minutes. There are two more restuarants on board for which you have to pay a supplement to eat in. We didn't bother as we felt there was no need. Maybe if we had been on a two week cruise we may have done. .We had a superior balcony cabin, which again was excellent. It was a good size and never felt cramped. If there was a small criticism, it would be the shower cubicle could have don with being a touch bigger.Having said that, I am a more mature person of age and never had a problem having a shower. We all thought the entertainment was very good on board ship, especially the live shows. Yes they aren't West End standard, but very very enjoyable, and the entertainers work very hard. We went all inclusive, and felt we had our monies worth, again TUI do try to charge extra for certain things but if you are careful about what you asking for you can do the whole cruise without incurring additional charges. As for the morning announcements from the Captain from the bridge, we all thought this was a good way to start the day. Captain Chris was very informative telling you about the place we were moored and the weather for the day. We had no problem with this. All in all as a first cruise we had a fantastic time, and will certainly cruise on this ship again. Read Less
Sail Date: August 2018
We went as part of a large family group (6 of us in total), two parents and then two couples in our twenties. My parents mostly go with P&O (10th cruise) however they were really pleasantly surprised. Overall we had a great ... Read More
We went as part of a large family group (6 of us in total), two parents and then two couples in our twenties. My parents mostly go with P&O (10th cruise) however they were really pleasantly surprised. Overall we had a great time. Really good food, bar service was sometimes slow when they were very busy but never more than 5 mins wait. I will say that the Buffet restaurant (Islands), whilst the quality of the food is very good, the place is terribly dated, busy, confusing layout. Awful. We only ate there once, and much preferred the MDR and other restaurants. We tried all the 'pay extra' restaurants (Kora La twice) and have to say they were all really great quality with exceptional service by genuinely nice staff members. The only real negative area was Destination Services. On the first day we went to the excusion presentation in the show lounge and ended up walking out as it was so poor. A guy from Liverpool was 'presenting' - actually just reading from a script. There was no interest, passion, and if I never hear the phrase 'its a realllyyyy lovelyyyyy trip' it'll be too soon. We went on four excursions (already booked before leaving the UK), one of which was terrible, but all were very badly planned - where are your staff to check people onto buses? They were also very rude, not to me personally, but I witnessed on two occasions them being really rude to other passengers. If it was me I'd replace the lot. Gym could do with a refurb, but nice Sauna and Steam room area to use. Overall a great holiday was had by all of us. Read Less
6 Helpful Votes
Sail Date: August 2018
I’d never been on a sea cruise before but my partner had and recommended Tui. Overall the cruise was good, value for money definitely (compared to other cruise lines). Could be a bit Butlinsy but we decided we’d do our own thing and ... Read More
I’d never been on a sea cruise before but my partner had and recommended Tui. Overall the cruise was good, value for money definitely (compared to other cruise lines). Could be a bit Butlinsy but we decided we’d do our own thing and make it work for us, which I feel is a plus that we could do that. the islands buffet restaurant was pretty dire (noisy, chaotic and unpleasant food) so after one attempt we just avoided it.. the other restaurants were very good so we went to them for all our meals. There was a bit of a problem with speed of service at certain bars but we quickly found ones that were ok and used them. We avoided the pool area, just teeming with kids who took over, our fault for going in August I guess. We found the quieter areas to sunbathe and the indoor pool restricts access to kids at certain times of the day, didn’t go on any of the excursions but found our own way round, ie train to Acropolis, more fun that way. Cabin was fine and the problem we had with the air conditioning was quickly sorted, the comedian on board was excellent and the rest of the entertainment was fairly good too, would go again just not in August. Read Less
3 Helpful Votes
Sail Date: August 2018
It's our 3rd cruise with Tui and afraid to say the worst. Food quality has declined and fights have been delayed. The excursions were poorly managed even from the tui run ones. We only had one tender to shore when we booked but ended ... Read More
It's our 3rd cruise with Tui and afraid to say the worst. Food quality has declined and fights have been delayed. The excursions were poorly managed even from the tui run ones. We only had one tender to shore when we booked but ended up having 2 due to other cruise liners taking our spot. Then delaying our tours We have seen fights on ship which is very unnecessary. Rules such as shorts in the restaurants have been overlooked and people just get away with what they like (hence the fighting and lack of respect towards crew). They are by far the cheapest cruise company we have seen but unfortunately it's still a lot of money to us and we expect better service. Its a shame as we have enjoyed our cruise with Tui in the past but each year they have got gradually worse. Will not be going again with them. Read Less
Sail Date: August 2018
Have cruised with Thomson for years. Tui/Marella have taken over with a marked loss of quality. The finesse has gone. Restaurant menu reduced from 5 courses to three. Fewer choices on the menu. Islands restaurant - many food ... Read More
Have cruised with Thomson for years. Tui/Marella have taken over with a marked loss of quality. The finesse has gone. Restaurant menu reduced from 5 courses to three. Fewer choices on the menu. Islands restaurant - many food choices were low or had run out. Poor choice of late-night snacks. Fewer cabin stewards - never did meet mine! The ship was good - the service was poor/ Long waits at the bars - disinterested service. No interest at all in passenger safety except for the boat drill. Greasy chips spilled on outside stairs - reported to the pool patrol - no interest. No action taken - slip hazard. Few officers about - no passenger contact. We were not made to feel welcome or valued. Trip problem - PA on the coach broke - 30 minute delay while they tried to fix it. Failed. 90 minutes queueing in full sun in a coach park for a seven-minute row-boat ride. The delay meant that no refreshment break was available till 4pm. As diabetics this was unsafe and the courier was not interested. A thoroughly forgettable holiday. poor value for money. As a result we have decided, after many years with Thomson cruises, to look elsewhere. Read Less
Sail Date: August 2018
We chose this cruise because our daughter and husband with the grand children had already booked and asked if we would come along. We would normally go outside school holidays. We generally enjoyed the holiday. All the staff in all ... Read More
We chose this cruise because our daughter and husband with the grand children had already booked and asked if we would come along. We would normally go outside school holidays. We generally enjoyed the holiday. All the staff in all departments were great and the guests easy to mix with. Food was good even though the breakfasts became a bit boring. Snack shack was excellent, especially the fish and chips. Small potions but it was a snack. The entertainment was okay. Guest entertainers were very good, but the theatre troupe were not the best singers. Bit tinny. Being All Inclusive concerned me initially, but nobody appeared drunk and everyone was friendly. Mind, the drinks did seem weak. Cocktails, weak or not, were excellent. Talking to other people on the cruise we found most had only ever sailed with Tui (Thomson) so they had no idea of the quality from other cruise companies. This was a back to back 2 x 7-day cruise. Never again. Change over day was awful. Many facilities closed, or times changed. Empty bars with no staff to serve you and on the evening of changeover no service at all until the Muster had been performed for the new guests. I complained at reception stating Princess Cruises would never do this. Only to be answered with, 'yes we are not as good as Princess'. We were informed of a captain’s 'party' for Tui past customers. They let us attend after I pointed out we were on a back to back cruise therefore the first week was a past cruise. Normally when you get on a cruise ship you expect a wow factor. Not the case with Discovery 2. The refurbishment, 18 months earlier, was, in my opinion cheap. Done at a price. I was in the building trade as a designer for 40 years. The LED colour change in the atrium was badly installed. The general lighting was fluorescent. Everyone uses LED now which tells me the refurb was done cheaply. But then again it is an old ship. We have been with Cunard, P & O, Carnival, Princess and Fred. All were higher quality than this. Only Fred had a worse room. Princess, Cunard and Carnival are not exclusive to Brits and therefore other nationalities demand higher standards. Other reviewers have said this was a cheap holiday. I don’t think £2700 each is cheap even in August. We have sailed with Princess for less, including all our drinks and excursions. The room was okay but looked 'tired'. No fridge? We have not been on any other cruise without a fridge. One great touch was the USB sockets for charging devices. Bedding was old, towels threadbare. No toiletries other than shower gel. Only plus was tea and coffee facilities. Ceiling tile hanging out of ceiling. Not fitted properly. An extra bed, if needed, pops out of the ceiling? Awful. Corridors to the rooms were drab. Read Less
12 Helpful Votes
Sail Date: August 2018
Room and facilities I had an outside cabin on deck 2 - 2026 There is much more storage everywhere - the wardrobe is a much better use of space on Marella as you have the big waste of space on most P&O ships. It is a Slightly ... Read More
Room and facilities I had an outside cabin on deck 2 - 2026 There is much more storage everywhere - the wardrobe is a much better use of space on Marella as you have the big waste of space on most P&O ships. It is a Slightly smaller cabin but is suitable. The Shower was good with good pressure. There was a Sofa in the room. I do Wish I’d got a balcony now as I’m used to them but it was sufficient. The Safe was strange - credit card to open and close it but sufficient. Towels were poor quality compared to P&O and they threatened you with a £10 charge if they didn’t come back to the room. Bed is comfortable but the bedding is not as good quality. No toiletries except a hand soap and body wash - most hotels provide this as a basic. P&O offer designer White Company in all state rooms. Shampoo, conditioner, soap, body wash and body lotion however I accept that some people want to use their own anyway but it helps with luggage. I understand there are toiletries in the better cabins on Marella. I Liked the towel animals. Nice surprise. The Bathroom is a good size with plenty of storage space. Tea coffee good but no biscuits although to be fair P&O are getting worse for quality biscuits anyway. There was No fridge! but I suppose as AI you don’t really need one. Prefer P&O rooms by far - more luxurious and better facilities. Net curtain had blood on it so asked for it to be changed. It hasn’t come back since. Stains on bed sheets. Asked for them to be changed too. Seemed to be washed in. Food This is mixed. The MDR is better quality on P&O such as Cheese boards are silver service and there is six course menu. Steak is available every night. That sort of thing. However the Buffet food is better and more varied on Marella. Buffet set out better too. On Marella I waited ages every single time I ventured into 47. No service for about half an hour. I expect it’s because we’re in at the busy time and to be fair I’ve had poor service on P&O too when on freedom dining so I expect this is a freedom dining thing. I suppose I prefer club dining. I later found out that there are only 3 serving staff per 11 tables (wow) This would explain the slow service. There clearly is not as many serving staff in the restaurants compared to P&O and this is most obvious at the bars and restaurants. The food is ok but not well presented compared to P&O but there are available everyday options of chicken and fish. I would have liked to see steak as per P&O. Marella certainly had More places to eat like gallery 47 but we had poor service there. However the food was nice. Lunch in MDR. Slow service again for ordering. Food comes out quick but drinks do not. Then I discovered the Harvester style salad bar and all was forgiven Kora la sushi - amazing and worth the cover charge. Snack shack great, love the fish and chips! Surf and turf was so nice and worth the extra money. I ate here twice. Overall the buffet and specialist restaurants win on Marella. The MDR was far superior on P&O. Staff All smiling and friendly. Most on P&O are miserable looking. However there is a hell of a lot less on Marella than P&O. Approaching the bar on P&O is a no no and you can’t sit longer than two mins on a sun lounger before someone comes round saying drinks drinks. Saying that on Marella standing at a bar I always was served very quick. Loved the pop up bars too! Winner was certainly Marella for friendliness. Entertainment Saw the Charlie Chaplin show. It was ok but like a school performance. There was no glitz or production compared to P&O. The opera singer was fantastic leaving Venice. Really made the day. The entertainment team around the pool are much better than P&O. Not just quizzes but interactive game shows too. I enjoyed splash bingo and catchphrase. Sail away parties are much better on P&O as it’s a big thing every sail away but I know that’s not everyone’s cup of tea. The comedian Phil Milbourne was very good. I loved the murder game with interactive remote. The singing dancing group in the theatre was not very good at all compared to the headliners but it was the only thing. Winner Marella Captain Chris He seems very normal. Is it normal for the captain to be so informal? I’ve never experienced this before but I liked it. Every time we docked it was a ‘Bobby Dazzler’ lol I liked that you still got invited to dine with the captain something that is missing from P&O. Winner Marella Bars All really good. I think I miss the variety of bars that P&O have such as a pub, a posh bar, a piano bar etc depending on my mood but overall all lovely places to drink. I enjoyed listening to the lay playing piano every early evening. The AI option is great for most. I personally like to choose my own wine so difficult for me but plenty to choose from if wine isn’t your thing. Winner P&O The Ship You can tell it’s an old RCI. Worn in places but in better condition than Oceana imo. For a small ship there always seemed to be a seat everywhere. Nowhere was ever too busy. Sun beds were plenty. So easy to get a sun bed. I find people moan about sunbeds when they can’t get them next to the pool. I liked the deck patrol idea but I didn’t feel like she enforced the no reservation rule very often. It’s a small ship so it’s easy to find your way around. I have been on some whoppers so this was lovely and easy. Loved the interactive boards and penguins! Never had to wait for a lift. In fact I hardly used them as everywhere was so close! Liked water dispensers. That was so easy. Hated there was no laundry room. Running everyday produces smelly washing. Ship tours are a great idea and relatively cheap. The public toilets seem to be cleaned more than P&O but general cleanliness in public areas was better on P&O. Winner Draw. The P&O ships are newer but Marella was designed better. (Laundry room is missed lol) Kids club Poor compared to P&O. Probably my most scathing review. Three 2 hr sessions per day. What a Pain. I’m not one to get rid of my kids but my boy prefers kids club when we’re at sea or on the ship because he makes friends. It’s very restrictive and the rooms are not set out well or friendly looking. The activities were the same every night and there seemed to be no Program for the week. There is no night nursery either. When I was first cruising with a small baby this was so useful to get date nights. There’s other things to do as a family like the golf and climbing wall. It’s great but wears off pretty quick and the wall was only open a couple of hours a day. There are family sessions but no one uses them and seems pointless. Seems good for young ones as the entertainment staff dress up but any older than 7 they’re alienated. There is no provision for children over 11 so then people wonder why teenagers are hanging about. Grouping together 3 year olds and 10 year olds doesn’t work and then it closes at 10 so the kids end up in the bar or parents leave early so where’s the holiday in that! P&O in comparison have kids clubs open all day and your place is booked at the beginning of the cruise. None of this pre booking rubbish! The clubs are set in age groups up to 17 year olds and it closes at 1 am. There is a night nursery with pagers with cots and beds and more staff than on Marella. There are set times when it’s closed for lunch and dinner and there’s a kids tea. I much prefer this one. No set times which suits us. He isn’t in there all day by far but at least he gets to choose as and when he goes rather than the restrictions Marella have. I think they’ve based the clubs on the resorts which doesn’t work on ships. Overall I think Marella is great value for money, the ships are very well designed and there is always a good itinerary. However it lacks the finesse and service of a quality cruise liner. What saves it is that you’re in port everyday which limits your time on board. I have thoroughly enjoyed it and I would come back if the itinerary was right but I think I would look at other cruise lines before this to see if the deal overall was worth it. Read Less
3 Helpful Votes
Sail Date: August 2018
My wife and I went for 2 weeks. I was a bit concerned that there would be people over drinking but everyone was brilliant. Lovely polite passengers. Even the children ( there were not many even though it was school holidays) were looted ... Read More
My wife and I went for 2 weeks. I was a bit concerned that there would be people over drinking but everyone was brilliant. Lovely polite passengers. Even the children ( there were not many even though it was school holidays) were looted and well behaved. All of the staff on the ship seemed so happy and worked as one team. The entertainment team were awesome.......great shows and always around to talk if you wanted to chat. ....and what an amazing experience of a lifetime listening to the assistant cruise Director Danielle Beck ( who is a trained opera singer) singing 5 opera songs as we left Venice. I'll never forget it. People were in tears under their sunglasses... very beautiful emotional experience. The ship was well decorated and classy.....stunning atrium . The biggest plus was that they whole ship was polite and friendly all coming from the wonderful sprited staffed acting as one big happy classy team. My sister and her husband joined us for the second week. It was their 25th plus cruise and they were blown away with the entertainment. Read Less
3 Helpful Votes
Sail Date: August 2018
We were having 50th anniversary,and wanted see places we had not visited before,we booked discovery2, Marella cruise lines,and we were so happy we did,engender though I read some awful reviews beforehand,from the moment we stepped on plane ... Read More
We were having 50th anniversary,and wanted see places we had not visited before,we booked discovery2, Marella cruise lines,and we were so happy we did,engender though I read some awful reviews beforehand,from the moment we stepped on plane to go until we came back was amazing,embarkation onto the ship was so quick and easy we even had our photographs done in super quick time.we had an inside plus cabin with a fabulous steward Vladimir the place was spotless and plenty off room for two of us,not cramped at all,even though I had read different,bathroom was also compact but not cramped.vladimer or steward was pleasant efficient informative and helpful,while friendly respected our privacy,thank you so much Vladimir,we dined in all the restaurants and buffets,food was lovely piping hot always and plenty off it we dined in resturant 47.in both for breakfast and dinner sometimes,this is gorgeous and staff really wonderful to everyone we went to both restaurants of 47. We dined in Buffett resturant again same wonderful food and staff and views are amazing of sunsets at night.we had dinner in speciality resturant Surf and turf,you have to pay for this and was well worth the money,and attention you get there,they do a tomahawk steak 32 ounces,wow you should see how it looks gigantic,lol.we didn't have it of course or I'd still be eating,the price is £28.50.for each person but I'd recommend it ,and it was our 50th anniversary,so we didn't mind paying this special night,the entertainment was great from singers,saxophone players,groups and the shows were great especially one show from the musicals,Stupendous,on this ship there is something for everyone so no need to say,there was nothing to do and the lounges show theatre main body of ship is beautiful,and so are all the staff who man this ship,everyone we had contact with was friendly courteous and pleasant they are a credit to discovery 2,and last but not least the ports,we visited were amazing and such scenery stunningly beautiful,each outdoing the other Venice,Dubrovnik kotor beautiful,and all walking distance just couple launches in the whole two weeks so once again I say thank you so much Marella cruises,discovery 2 and Vladimir or steward,we will definitely be back soon,OH sorry also Rosie the photographer,who was always taking photos we have plenty photographs for memories Read Less
1 Helpful Vote
Sail Date: July 2018
we wanted to cruise the greek islands and visit olympia. FIRSTLY :- the broadway show team were outstanding, better than discovery one (and that takes some doing). dining:- on all but one evening on trying to enter the dining we ... Read More
we wanted to cruise the greek islands and visit olympia. FIRSTLY :- the broadway show team were outstanding, better than discovery one (and that takes some doing). dining:- on all but one evening on trying to enter the dining we were given a pager and told we would be summoned when a table was available by the two daleks on the door. on the final evening one of the daleks appears in the dining room to take the applause as 'the restaurant manager', surely the restaurant manager's job is IN the restaurant managing, and not on the door allocating tables? after realising that sharing a large table or wanting a table for two made little difference timewise, we opted for a table for two (as we wished to get in for the 22.30 show). when we were finally summoned and gained entry we saw 5,6,or even 7 vacant tables for two people set up for dining whilst being escorted to our table. onto the clientele, the earlier diners (generally older people) dressed for dinner, whilst the latter ones, shall we say the ladies seem to have made an effort on occasion, whilst men wore flip flops, t-shirts, and (non tailored) shorts to dine in (a big fall off in standards to go along with the all-inclusive clientele). bar waiters, often were exceptional, with a great many customers wanting their 'monies worth' of alcohol queues grew, but this queuing was increased by numerous management in white uniforms removing serving staff away to other duties whilst offering nothing themselves to the growing situation. overall discovery 2 has some 'disillusioned staff, who want off' but in general they are fantastic, whilst a huge improvement would be less managers doing nothing, and a few 'chipping in' where required now and then, and understanding how well their staff work when they're not being redeployed. if there are jobs to be done elsewhere, i suggest getting shut of a dozen 'white uniforms' and setting another 60+ waiters set on with the money saved. Read Less
Sail Date: July 2018
Firstly a fantastic cruise had by all this is our 4th cruise with Thompson/ Marella in two years and the second time on this ship we where with two other couples for my 50th birthday we stayed in cabins 7537. 7543.and 2581 cabin where all ... Read More
Firstly a fantastic cruise had by all this is our 4th cruise with Thompson/ Marella in two years and the second time on this ship we where with two other couples for my 50th birthday we stayed in cabins 7537. 7543.and 2581 cabin where all inside cabins they where spacious and keep very clean with a new towel display every evening.on arrival we got our room cards at the terminal then we where left to walk to the ship we where on the belfast flight and didn’t arrive till 8.30 pm at night we boarded the ship and we where all left to find our own rooms with no bell boy or directions at breakfast we ate in the buffet restaurant on deck nine usual suspects things bacon sausage and eggs omlets ect a bit hard sometimes to get a table at peak times the 47 restaurant was the best choice for lunch and dinner but it was harder to get settled for 6 people and always got a buzzer so ended in bar for a before drink to which I didn’t mind in the evenings we always went to the Broadway but found the shows the same as where performed last year on the ship then it was off to the live room casino best part of the ship but not enough bar staff who looked under pressure with special mention to zarco who was always there to serve 5* service We all enjoyed our cruise and will be hopefully booking again soon Read Less
1 Helpful Vote
Sail Date: July 2018
Was really looking forward to this cruise, but after reading about waiting time at restaurants was a little worried. First couple of time was ok shared a table no problems, was shocked to see empty tables when we had been told the was a ... Read More
Was really looking forward to this cruise, but after reading about waiting time at restaurants was a little worried. First couple of time was ok shared a table no problems, was shocked to see empty tables when we had been told the was a waiting time. The next night 40 mins wait, so we went to the Islands where the food was the same as the 47 restaurant,but you had to serve yourself, BUT the deserts is the islands are far far better than the restaurants,and so much more choice. Was very pleased to see Stefan in the Islands restaurant he was on the Majesty, lats year such a nice helpful guy. Last night we went to eat and it was a 50 mins wait for a table, so back to the islands again. Also felt children was running wild on board, up and down the lifts pressing every button, great fun for the kids, but very irritable when your waiting. Jacqui was always full of kids shouting, dont get me wrong i love kids, but we are all on that ship to have a good time. Majesty was taken out of action last year, but had a far better time on that ship. On a good note, the captain was so chatty telling us all sorts of info really nice guy . Ship was very clean,cabin very comfortable. enjoyed the holiday, but think they need to do some serious work at the sit down restaurants, something is very wrong, didn't have a problem on the Majesty. Sailing out of Venice was the most wonderful thing ever, I had goose bumps all the way, Daniella sang opera all the wayout and everyone of the land was waving at the ship (we it seemed like everyone) Read Less
5 Helpful Votes
Sail Date: July 2018
The ship was terrible for the money that was paid .the food was terrible .we went all inclusive and every given opportunity tui could charge you for something they would .same entertainment every night butlins style and on the the top deck ... Read More
The ship was terrible for the money that was paid .the food was terrible .we went all inclusive and every given opportunity tui could charge you for something they would .same entertainment every night butlins style and on the the top deck bar rave music at midnight with young hoody types breaking glasses and being destructive .the holiday was awful and id avoid at all costs .its back to norwegian cruises from now on they know how to give value for money . The cabin was tited and we went to the italian restaraunt if you want to call it that .my partner got spagetti bolognase which was terrible and no parmazan was offered as there was a charge .there seemed to be a charge for everything .tui tend to be very money orientated .i think if they could have charged you for using the pool they would have .the worst cruise ive ever been on .what a waste of money .the ports were good .that was iit or maybe they were more appealing because we couldnt wait to get off the boat for sanity reasons . Read Less
5 Helpful Votes
Sail Date: July 2018
We chose this cruise because of the itinerary which itself was great but the ship was a disappointment. It felt more like an ageing holiday camp atmosphere with a regular call from the bridge every morning at 8.00am and second rate ... Read More
We chose this cruise because of the itinerary which itself was great but the ship was a disappointment. It felt more like an ageing holiday camp atmosphere with a regular call from the bridge every morning at 8.00am and second rate entertainment that at times was painful to listen to. Noise from events at the atrium could be heard in mid ship cabins. Free for all buffet where the food was better there than in the more formal dining room which served up rather small portions of everything. The All Inclusive doesn't include everything on the drinks & cocktail menus - you'll have to pay extra for a number of drinks. Usual hogging of sun beds but I suppose we are now used to this. No minibar/fridge in the balcony cabins to keep water etc cool. Smelly drains in the bathroom for the duration of our holiday and very limited storage space in our cabin. With better organisation, cabin improvements, better entertainment, better standards of food and more bar & waiting staff, it could be quite good. We did however throughly enjoy the various ports of call around the Adriatic but overall felt standards had sadly fallen compared to our experiences on other Thomson/Marella ships. Read Less
6 Helpful Votes
Sail Date: July 2018
Cabin 6572 Small double cabin with balcony. Smallest cabin we’ve ever experienced on Thomson/tui/marella ships, and one of the most expensive for its size (full price was approx £5700 for 2 weeks) and WITHOUT A FRIDGE for the first ... Read More
Cabin 6572 Small double cabin with balcony. Smallest cabin we’ve ever experienced on Thomson/tui/marella ships, and one of the most expensive for its size (full price was approx £5700 for 2 weeks) and WITHOUT A FRIDGE for the first time ever which was a huge disappointment especially as it meant the bottled water provided (payable) was luke warm. Limited storage with shoebox size drawers & shallow cupboards. I frequently cruise with a female friend & know both of us would have struggled with lack of storage for 2 weeks. Fortunately my husband travels lightly even with his evening suit & on this occasion we had to make do with what there was. (Skipped the formal suit on our 2nd week as many didn't bother & so many wearing shorts for the formal evening.) Tiny shower/bathroom but spotless - apart from the smell/stench from drains throughout the 2 weeks. Frequent deposits of soot on the balcony which was washed down once a week only. Bed linen, towels etc. frequently changed and room kept tidy by hard working cabin stewards. Noise at night from atrium events/singing/saxophone/jazz music etc. Close to lifts and staircase. Handy usb ports in both bedside lamps for charging iPhone etc. No news channels on cabin TV - advised there was a satellite problem they were “working very hard to address” but 14 days later still no news channels. Reasonable selection of food in the Islands buffet restaurant on Deck 9 though we have noticed cut backs in many areas (cheaper cuts of meat, less choice of fish dishes / cold meats / salad selection / limited selection of cheeses). There’s an omelette station at breakfast where these were made to order. Ran out of chicken at chicken stir fry station…. Continued serving chicken stir fry as just vegetables! 47 Degrees Restaurant breakfast is good & there’s waiter service here although we found the evening meals in 47 rather hit & miss, generally poor/average with very small main meal portions. Paper thin roast beef, couldn’t have been thinner, served as main course. Served custard in a chipped/broken glass. Mostly staff were attentive even though extremely busy and appeared short staffed. Numerous gents admitted wearing shorts & flip flops for evening meals in the main 47 Degrees Restaurants, Surf & Turf Steakhouse restaurant, Kora La, & other speciality restaurants where most diners did make an effort to dress smartly/smart casual. Dress codes blatantly ignored by passengers and unchallenged by staff. Casual dress code is fine in the buffet restaurant. Speciality restaurants - Surf & Turf, Kora La, Hot Stone, etc - all charge various supplements (ranging from approx. £12 to around £29 per person)and were heavily booked throughout our 2 weeks so I would advise anyone considering a special evening meal in any of these to make their reservations as early as possible. Food was very good in these but it does come at a cost on top of what you’ve already paid for your all inclusive holiday. No rushed panic in the morning for sun beds during our time onboard despite some very early rise & reservers, but unfortunately there was the usual hogging of beds. Many reserved beds with towels etc and abandoned them for several hours. There’s a 45 minute rule for unoccupied sun beds whereby towels & personal belongings will be removed but despite timed tickets being issued no action was taken to remove items to free up sun beds that had remained unused for over 3 hours! A covered, warm, adults only indoor pool and sun beds can also be found in the Glasshouse on deck 9, however there were a number of unsupervised children in the “adult only” indoor pool and jacuzzis. The main outdoor seawater pool for cooling off and a leisurely dip also has a shallow area sectioned off for children. Be aware that the main Pool depth is 5’ 6” approx throughout so depending on your height you may not be able to stand or touch the floor of it. Outdoor POOL CLOSED ALL DAY both arrival/departure days during our 2 weeks- so don’t expect to be able to use it at all during theses days. Pool water was keep clean throughout our stay. There are varied daily activities around the ship but most we found uninspiring. Entertainment & events on weekly Arrival/Departure days are extremely limited so if you’re onboard for 2 weeks there’s very little and at times absolutely nothing happening on these days should you remain onboard. All Inclusive drinks - DOES NOT include everything. Premium drinks, premium cocktails etc incur a supplement or you can pay extra to upgrade to a Premium package - this is stipulated in the booking but the majority of people don’t discover this until they’re onboard and wondering why they have to pay extra for drinks. The All Inclusive wine is cheap house wine - again further cut backs. Check drinks & charges at the bars before you order & decide whether or not its worth your while upgrading. Deck/Pool bars ran out of Sauvignon Blanc white wine & didn’t bother replenishing from other bars around the ship. At the Island buffet restaurant, guests can help themselves to Fosters larger, John Smiths, and Strongbow Cider - all available at self serve taps, as well as house white/rose/red wines - again on tap which we felt was a great idea. Docked at an industrial port in Chaina, Crete, not as previously, but did put on shuttle buses which passengers had to pay for. We felt the ship was being docked more frequently at industrial ports and again we believe this is further cost cutting by Marella as no doubt the docking fees are less at these. Never seen the Captain once around the ship but did hear he joined some passengers for their evening dinner. Did spot an occasional senior officer. Repeaters (now TUI smile) meeting - no count nor recognition of how many cruises passengers had completed & now a simple draw for a bottle of fizz. No canapés provided / yet more cut backs??? Clash of suits -v- shorts & flip flops on dress to impress (formal) evening. We felt Discovery 2 was struggling to achieve the fun, friendly, atmosphere that has been synonymous with so many of the Thomson ships over the years, but failing miserably to achieve that of its predecessors. Unspectacular & mostly boring entertainment. A number of other guests we met felt likewise (and had worse comments to make regarding the entertainment onboard but which I don’t feel could be repeated here !!!). The atrium was used far too much as a main venue for jazz, operatic singing, saxophonist, formal dance displays, guitarist/singer. Vocals ranged from rear shattering screeching to hoarse… and if your cabin is located mid ship you’ll hear it all & it can be quite noisy & disruptive. A pre-recorded “virtual” band is used as a filler + main event on a large screen in areas such as The Venue & at the poolside but with the songs & music completely different to & miss-matching the bands mime. Ships bands “Banda Certa” and 4Tunes are good but venue doesn’t do them justice. Rather watch paint dry than listen to an Audience with Martin Daniels - utterly boring and another time filler. Same old, same old, usual stuff for sale in the shops. Theatre Shows were well below Thompson’s usual standard which we’ve previously always found to be excellent - not on this ship though. We witnessed a number of people leave during the shows… Beware the Ships spa free demonstrations which turn out to be a hard pressure sale event to buy their expensive products and services. One young lady was particularly persistent to sell expensive products with an expectation that because you had attended a free talk or consultation, you were bound to make a purchase. Some examples : skin analysis, hair analysis, wrinkle solutions, puffy/dark circle eye treatments, acupuncture, back problems, foot problems etc. to name but a few - all honey traps to buy expensive products or services, however the choice is yours if thats what you want and have lots of cash to splash. Some decks (not all) do have water dispensers located on them - noticeably one is located immediately outside the door to the ladies public toilets on level 3/4. I cant help but contemplate: hygiene / drinking water / public toilets . . . Having cruised many times with Thomson (now Marella) over the past 20 years, our overall feeling is of a downgraded cruise experience with every means possible to extract more money from passengers. There is even a small charity donation automatically added to everyones bill at the end of your cruise. While minimal, it is nevertheless a bit of a liberty especially when this totals several thousands of pounds each week taken automatically from guests although there is of course an option to have it credited back to you account but of course you’d have to queue at reception to have this arranged. Great staff from previous Thomson ships have now been dispersed throughout the most recent additions to the Marella fleet - I wont call them their “new” ships as they are clearly not new - they’ve already been around for quite a while before being acquired by Marella. These experienced staff are key to the success of these ships but they are thin on the ground, with staff shortages and inexperienced staff evident. Bar & restaurant staff in particular appeared to be under pressure with only 1 bar person to serve customers 3 deep at some of the bars and frayed patience being evident as a result of out of turn ordering/serving. Our whole experience on Discovery 2 was quite different from that of previous Thomson cruises and their ships full of character and their more friendly, more personal, experience with their wonderfully friendly staff and great entertainment package. Discovery 2 fell very far short of this. We feel it has lost a lot of what Thomson built up over the years. While appreciating everyone has their own individual expectations, these are our personal findings from our recent 2 weeks cruise on Discovery 2 and unless things improve significantly with Marella, which we sincerely hope they do, we shall probably consider booking elsewhere in future as there are plenty of other cruise lines in this price range to chose from. We’ve had many happy years on the waves and hope that whoever you chose to sail with, that you will enjoy your experience. Read Less
13 Helpful Votes
Sail Date: July 2018
This offers a decent value for money cruise option. Plus Points * Great entertainment (high quality singing & dancing plus acts flown in). Ignore any comments about Labour club types..they are far better than that. Martin ... Read More
This offers a decent value for money cruise option. Plus Points * Great entertainment (high quality singing & dancing plus acts flown in). Ignore any comments about Labour club types..they are far better than that. Martin Payne (Cruise Director) and his team were excellent. * Cabin staff are friendly and visible when needed. Everything spotless inside the ship. * Dining alternatives to the buffet and the food were very good with changing menus (except a la carte). Waiter service was prompt and efficient. *Drinks. On the whole fine and we found no need to pay £50 each to go Premium. There is enough quality and quantity on the AI. Plenty of waiters so no need to clog up the bar!! Obviously some better than others but use the waiter service. Bars The Atrium is always busy but that apart they are excellent. Views from Bar 11 are brilliant. * Ports of Call. Excellent itinerary and enough time allowed for DIY shore visits. We didn't do any TUI trips so can't comment. *Loungers etc. We had a junior suite with 2 sunbeds so didn't bother with deck 9 but no one said it was up at silly o'clock and beds cannot be reserved and left unoccupied for more than 45 mins and they tell you this on arrival. The veranda beds, however, do go earliest and it's adults only. If sunbed towelling happens anywhere it'll be there. Minor Gripes * The buffet..I dare say some people love the works canteen approach but we found except for afternoon tea, it is best avoided. Chaotic , noisy and stressful. There are 2 identical food stations but still folk wander around with plates.The food is fine though!! No soft drink station and only one beer station.. Ice cream is Mr Whippy machine type outside between 12 & 3. A waiter dispense so be prepared to queue. * Night time deck cleaning. Probably only an issue on deck 8 cabins but they clean about 2 AM and set out the loungers about 6 AM so you might get disturbed sleep. *Lifts 2 of the 4 central lifts were out of action for the duration of our cruise. Be prepared to walk more than you thought. You get used to it and all the others work. * Money changing. Whilst TUI need to make from you be careful to only change £s as if you change Euros they charge for converting Euros to Sterling then Sterling to the currency you need..( Croatia Kina) for example. *Overall. Acceptable and nothing ever goes 100% so hopefully my review helps you. Read Less
7 Helpful Votes
Sail Date: July 2018
We had done a cruise already and enjoyed it and decided to do a two-centre holiday for our Pearl Anniversary. Marbella Discover 2 was our first week from Corfu to Split and down the cost of the eastern (Adriatic ?) We paid for a cabin ... Read More
We had done a cruise already and enjoyed it and decided to do a two-centre holiday for our Pearl Anniversary. Marbella Discover 2 was our first week from Corfu to Split and down the cost of the eastern (Adriatic ?) We paid for a cabin with a balcony. This was a good choice but only one sun lounger. Otherwise great cabin. Loved it. Big negative: WiFi. I’m 57 but access to the internet is important to me. We paid £ 25 for 3 days (data limited but I can’t recall the limit). The WiFi (tbh) was crap - a waste of money. Even their own Tui Navigate App didn’t work that often. “Keep trying” we were advised. No, sort it out. Beds: I must be getting old but the mattresses were hard. My wife suffered and ended up sleeping on the sofa. Not good. Staff: Not one single complaint. These people are great. Polite, smiley. You felt you could ask anything. Bless them. Food: Was excellent but there were issues with space. If you don’t care when you eat then OK. Variety, no complaints other than a scarcity of Tomato and HP Sauce. Entertainment: OK, this is very subjective and, no doubt, age related. For me this was worthy of Butlin’s (and not in a good way) but others clearly enjoyed it. What you can’t fault is the energy and enthusiasm of the entertainments team. Boy they tried hard. Cycling: OK, not my bag, but one day I saw the crew (Tui?) lead off a pack of cyclists and I guess they do this at every port. What a brilliant idea. Outings: This (for me) is the whole point. You sail north on the first day which you use to orientate yourself and then stop at split. My comment: Get off the boat and look around – brilliant location and most places take Euros (and cards). We brought loads of Euros back! Refurb: The boat came over from the Caribbean and was refurbished – well – sort of. Steel drums in the Adriatic – really? Crew were still painting bits and piece but it wasn’t a real issue. Sushi: I hang my head in shame and claim the excuse that I had too many beers. We booked the Sushi restaurant (my wife and daughter love it) and I wanted to try but it really wasn’t my thing. Unfortunately we talked to the two guys behind the Sushi bar and they asked me what I thought. I made a comment and just kept digging the hole deeper. If Sushi is/might be your thing then please give this a try. Edamame Beans, and Miso soup were brilliant but as I awkwardly said the Sushi wasn’t my thing and the chef looked crestfallen. The quality of the food, the friendliness of the staff, was faultless – and my wife loved it. BTW, sell Sake! One last thing. Quiet. Few places escape the Sound of Music, except a little bar on the top deck if you just want to read. Read Less
Sail Date: July 2018
We travelled with our two children and have been on a number of cruises. This cruise we booked the Grand Suite which was a treat and quite expensive, but we were happy to pay the price for the expected luxury. my main issue is the ... Read More
We travelled with our two children and have been on a number of cruises. This cruise we booked the Grand Suite which was a treat and quite expensive, but we were happy to pay the price for the expected luxury. my main issue is the customer service at TUI as I never really complain and with this cruise I emailed the travel agent whilst on our holiday who placed the complaint for us. For the entire cruise we had to use the public toilets as our suite wouldn't flush, they came everyday to try and fix it. The first three evening we try to eat in firstly the inclusive restaurants but 2 hours waits due to the volume at what they called peak times 7pm - 8pm and when trying to go to the pay for restaurants they were all fully booked up until the 9.30pm - 10.0 pm slots which was late for the kids. I went to customer services on board and was told that " I should have planned my time better as soon as I boarded" which made my blood boils made me write to the travel agent and request for me to see a manager. I hate kicking off but I had, had a enough I had paid many thousands for this holiday and could get to eat. The manager did apologise and said that there had been a change of policy with regards to sitting, it was basically a first come first served and same with the booking the paid restaurants which meant if you didn't know this as we didn't, all the bookings places were taken up for the week by people who knew. The other issue it would take 20 - 30 minutes to get served at the bars, whatever time of day due to the lack of staff. This upset many customers, again following complaints it was told that it was because of a change over of staff from the different cruises. This was very frustrating for many people. We upgraded to the premium drinks package, which was only £50.00 each, however the ship ran out on the first night of many of the premium drinks so we had to drink the drinks that was included, so that was a bit of waste but not much financially, annoying with everything else we was experiencing. As I said I have an issue with TUI customer services because the send an auto reply to the complaint email saying they would get back within 28 days, they didn't so I chased it and received a very feeble response which I replied to and never got a further response. TUI do not care so that is me done with them, I unfortunately have paid for 2 more holidays with them which amount to in excess of £17000, but that is my journey done with this uncaring company. I understand things go wrong and it happens and I have never had cause to do a written complaint and the way TUI responded I will simply spend my money elsewhere in future and not that they are bothered but they have lost a customer who holidays very frequently. THEIR LOSS !! This is an element response I received " I have taken the opportunity to read through your complaint and have noted all the points you have raised in regards to the restaurant service and suite toilet. I am sorry to read that you were unhappy with the restaurant’s service and the two wines had ran out. I can understand how upsetting this would have been for you as this was not what you expected, I do apologise for the inconvenience caused to you on this occasion. I would like to inform you that all the restaurants are a third party contract and we are unable to have much influence over it." Read Less
2 Helpful Votes
Sail Date: July 2018
So I don't usually write reviews but our experience wasn't great, so thought I'd best have a moan after all! Starters. Our cabin was clean and functional, no issues with that, the location however wasn't. We were ... Read More
So I don't usually write reviews but our experience wasn't great, so thought I'd best have a moan after all! Starters. Our cabin was clean and functional, no issues with that, the location however wasn't. We were just by the coffee shop near the Atrium. We didn't realise it was a poor position until the evening when the music could be heard until late. Indeed, the last night the "leaving party" went on till at least 1am, not something you want when you have to vacate the cabin by 8am the next day. Be warned, if you are near the Atrium see if you can get moved or prepare to stay in the bar till late waiting for a drink! Dining. The food was ok but the restaurant hours were restrictive. We generally like to eat later in the evening but all the restaurants closed by 9:30 with only a snack bar open till later. This snack bar only provided left overs from the day which were handed to you when you asked. Want to experience the a Charles Dickens novel? "Please sir can I have some more", visit the snack bar! Which leads me to bar service.... I'm not sure some of the reviews were on the same ship as myself. Waiting to get served at a bar was tiresome with all the bars we visited only having one staff member serving drinks behind the bar and usually one waiter loitering. If you don't mind waiting upward of 40 mins to get a drink from the waiter, I guess it's fine. Going to the bar was hit and miss as well. The bar staff didn't understand the concept of queuing. Twice I pointed to a person who had been waiting longer than myself only for the barman not to return once they had dealt with that customer. Maybe it's a British thing, but everyone I queued with moaned about this service, with some suggesting there were more barman on previous years. As you can note with our cruise date, our trip occurred during the World cup while England were still in it (yeah shocked! never expected that when we booked). The entertainment staff did their best to get the England games on the TV and the bar staff worked hard while the England games were on, but the other times... it soured our experience. On the plus side, the Itinerary was great and would like to visit Croatia again, just not with this company. Read Less
2 Helpful Votes
Sail Date: July 2018
This was our second cruise on Discovery 2 and will be our last. Firstly the positives, check in and getting to ship and cabin was easy and reasonably quick, we did end up sitting in a bus at the cruise terminal for about 30 mins but it was ... Read More
This was our second cruise on Discovery 2 and will be our last. Firstly the positives, check in and getting to ship and cabin was easy and reasonably quick, we did end up sitting in a bus at the cruise terminal for about 30 mins but it was a busy period. The cabin staff are fantastic and can’t do enough for you and the balcony cabin we were given was clean,tidy and exactly what we booked and expected. The ship itself is impressive and has plenty bars, restaurants and social areas, these are generally clean and have attentive staff to look after guests. In my opinion there is a severe lack of seating in the “live and Atrium” bars and these areas fill to capacity very quickly making it near impossible to get a drink at the bars. Bar staff don’t appear to understand queuing and tend to serve those that shout loudest first and this can be frustrating after a long wait. The two main restaurants 47 and Gallery 47 are superb and the food was excellent as are the staff working there, sadly the same can’t be said of “islands” restaurant, the food there is buffet style self service, often look warm and tasted as if it had been prepared a long time earlier. More concerning was seeing people pawing food with hands and not using utensils to put food onto plates, this unhygienic trait really put us off eating there. The crew really try to encourage hand cleanliness and there are hand sterilisation points all over the ship especially in toilets which are used by most but unfortunately not all which on a ship is concerning. Entertainment....World Cup...no thanks but that’s what we got on our day at sea and also in Croatia. Decks 4,9 and 10 social areas were awash with painted football supporters,boozed up and behaving like louts. Verbal abuse, threatening and general intimidation are not what we paid for or expected. I along with 64 others did make our feelings known to front desk staff to no avail. Ports of call were superb and all within easy reach of the ship, the itinerary of the cruise was fantastic for us and allowed us to visit many interesting and beautiful places. In summary, excellent ship, excellent staff, reasonable food, plenty to drink if you don’t mind queuing and fantastic itinerary. Unfortunately Marella let many guests down by allowing football to be shown on every social deck leaving non interested guests no where to go to escape it. Corfu Airport is prehistoric and a disgrace considering how long tourists have visited the island, high time Thompson and other tour operators put pressure on the airport operator to seriously upgrade facilities. Read Less
11 Helpful Votes
Sail Date: June 2018
We chose this first cruise mainly because it was TUI with a direct flight from our hometown to Corfu and because we got a late deal which seemed very good value and it it had a casual dress code. Overall we found it excellent and a ... Read More
We chose this first cruise mainly because it was TUI with a direct flight from our hometown to Corfu and because we got a late deal which seemed very good value and it it had a casual dress code. Overall we found it excellent and a slick operation with some small improvements. We had an inside cabin on deck 2 which turned out to be an adapted cabin with loads of space and a wet room shower/bathroom. As the only time we spent in the room was for sleeping and showering the inside cabin was absolutely perfect and it was very comfortable. I dont think I wouldn't pay extra for an outside cabin unless in had a balcony. I saw the outside cabins and they are very small but maybe that's typical. The only complaint was that the A/C was quite cold and might not suit elderly or infirm despite being turned up to warmest setting. Dining options were great and food quality very good with option to dine as a couple or share. We only used the 47 restaurants with waiter service for dinner but used Islands for breakfast however the coffee in Islands was awful and could be improved. Standard inclusive drinks package is very good with a huge range of drinks and cocktails and a variety of drinkable wines however the beer offerings could be improved by including some craft beers such as Brewdog Punk IPA which is available on TUI flights. Crew and staff very friendly. Bar service sometimes overwhelmed but waiters were very friendly and great fun. Entertainment was fine. The world cup matches were shown in the Live Room and also for England game on the pool deck making for a great atmosphere (We are Scottish and most people were being supportive!) Pool deck was extremely busy and a bit “Magalluf at sea” so we tended to go to the inside Glasshouse as quieter or other decks so at least there are other options. We had an inside cabin which turned out to be an adapted cabin and very spacious however the Dress code casual/informal which suited us perfectly. Some people in their reviews moan about paying for bottled water. I think it's a good thing from an evironmental and plastics perspective. There is a water carafe in the cabin which could easily be filled from the filtered water dispensers on alternate decks. Ok so not perfect but good value for money, very informal, great fun and a great crew and service. And we had wall-to-wall sunshine and plus 30c the whole time! What's not to like? Read Less
3 Helpful Votes
Sail Date: June 2018
This was our 6 cruise all with tui .the majority of staff were lovely didn't rate our cabin boy he kept knocking too early in nights when I was in shower said he would come back sometimes he never usually we would tip as they do work ... Read More
This was our 6 cruise all with tui .the majority of staff were lovely didn't rate our cabin boy he kept knocking too early in nights when I was in shower said he would come back sometimes he never usually we would tip as they do work hard but this time didn't .the food was fine only used waiter service once on changeover day as was quietest day buffet was fine even though busy always got seat .my biggest bugbear especially second week was the kids haven't a problem in general with kids but they took over the whirlpools in them all day everyday you're suppose to be 13 to even go in them and be with an adult parents just didn't care wasn't even watching them same In night singers were trying to perform and kids were doing cartwheels on floor so wrong one kid was even messing with piano in afternoon no idea where her parents were .didn't think we should have to be out by 8am either 10am would be much better as it was such a rush suppose to be on holiday .one kid told us we couldn't go in whirlpool we did go in though wouldn't be so bad if it was school hols that's why I picked those weeks .also my friend came with us as her husband died last year she had too pay £400.00 more than us which is disgusting tour operators should really think about this her cabin was same size as ours .loved port of calls been to most before so didn't always get off Read Less
3 Helpful Votes
Sail Date: June 2018
Having done numerous cruises with Thomson/TUI/Marella we were looking forward to this one on Discovery 2. The ship is nice and has had a good re-furb. But we were disappointed to find that they seem to have cut down on the amount of staff, ... Read More
Having done numerous cruises with Thomson/TUI/Marella we were looking forward to this one on Discovery 2. The ship is nice and has had a good re-furb. But we were disappointed to find that they seem to have cut down on the amount of staff, therefore we sometimes had a long wait to get a drink as the waiters were rushed off their feet, and if we went to the bar there was always a queue to get served there. There doesn't seem to be enough seats and tables anywhere, and it was always a scrabble to find one, no matter what time it was. There were also times when it was a long wait to get into the restaurant and they have a paging system which calls you when your table is available, a good idea, and we found that if we hovered around someone with a pager, when it flashed we were able to dive onto their table. The ports of call were good and I was surprised to find that my favourite was Koper in Slovenia, a lovely quiet and super clean place. Venice was manic, and I've seen it now and don't wish to return. Likewise, Split and Dubrovnik, But my biggest gripe of all was the fact that you had to vacate the cabins by 8.00am on the day of departure. As we had been an hour in front of Greek time, this really became 7.00am by our body clocks as we sailed back into Corfu overnight. I think this is ridiculous when you are supposed to be on holiday. It seems that the attitude is "We've had your money, you've had your holiday, now beat it" While we were away, we've booked to go on the Far East cruise on this ship next January, we booked it on the second day and would certainly had second thoughts if we'd left it until the end of this cruise. Read Less
8 Helpful Votes
Sail Date: June 2018
Our travel agent Thomas Cook recomended this cruise ship. The told us so many things which were actually untrue. We paid for a deluxe Grande suite with a concierge and although the suite was nice the rest was a complete disappointment. ... Read More
Our travel agent Thomas Cook recomended this cruise ship. The told us so many things which were actually untrue. We paid for a deluxe Grande suite with a concierge and although the suite was nice the rest was a complete disappointment. When we embarked, there was no one to welcome us on board. We had to ask where to go as new passengers and this was unclear. Eventually we found reception and that was not a great experience. The food in the 47 degree restaurant was so bad we sent it back twice and then decided to eat in the self service restaurant. This was also a hit or a miss. The late night snacks in the inside pool area were great and perfect for a midnight supper. All the staff were great apart from some reception staff. Mareja was always helpful. At the bar on the 9th deck, where smoking is permitted, some of the girl waitresses were dreadful. One told me I couldn't have my drink in a tall glass when I had been having it all day. However, mark, Denni and Romel were wonderful. The live entertainment was good and the comedian was particularly good. The Shows at night started to blend into each other. The first stop was Santorini. Beautiful but very busy as several ships had docked for the day. A good pair of comfortable shoes are required. Overall, captain Chris tried to do a good job but if the food isn't great and apologies for this are only given to people in superior accommodation then his head of restaurants, Antonio needs to review not only his staff but his protocols. I was made aware that their were two deaths on the ship and the pianist was put off the ship for assaulting another entertainment staff member. I rarely saw security, perhaps they need to be more aware of the amount of alcohol being sold. The highlight was visiting Rhodes. A beautiful place and lots to see and buy. Read Less
Marella Discovery 2 Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.5 3.8
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness Recreation 3.5 3.7
Family 3.5 3.7
Shore Excursion 4.0 3.5
Enrichment 3.5 3.3
Service 4.5 4.1
Value For Money 4.0 3.7

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