1 Helpful Vote
Sail Date: October 2018
We loved Edge. It is a beautiful ship. We had a IV balcony and enjoyed the room, the best part was the IV made it more private on the balcony. We ate at Raw on 5 the first night, it was excellent. The second night we did the steak house ... Read More
We loved Edge. It is a beautiful ship. We had a IV balcony and enjoyed the room, the best part was the IV made it more private on the balcony. We ate at Raw on 5 the first night, it was excellent. The second night we did the steak house and loved it, our steaks were done perfectly. I highly recommend doing the restaurants the first and second night as the service as great, they were not crowded and seafood at its freshest. The shows were are top notch. The music all around the ship was some of the best we have ever heard. Marcus Terell show was excellent as was the Run Around Kids Band. The piano player was amazing and she played in different shows and venues. We also liked the production shows. We really liked The Club, many things going on there. All the staff was very friendly, service was great. We have no complaints. We were amazed at the shows in the theatre, we think the new concept works well. Eden was our go to spot to hang out after breakfast. We loved the space, great to read and watch the waves. We would do this ship again and even book the same room. We really did not have anything to complain about. Our room steward Jay was great, and a big thank you to Giovanni in the cosmetics shop. Read Less
10 Helpful Votes
Sail Date: November 2018
Here is my review of the Celebrity Edge. TERMINAL & BOARDING - Terminal 25, is the brand new, flashy, Celebrity Edge gateway to all things new. Since we were on the inaugural cruise, the ship was only about half full, so boarding ... Read More
Here is my review of the Celebrity Edge. TERMINAL & BOARDING - Terminal 25, is the brand new, flashy, Celebrity Edge gateway to all things new. Since we were on the inaugural cruise, the ship was only about half full, so boarding was super simple. We had pre-registered for everything, we showed our documents, passports and were quickly boarded. Speaking of which, disembarkation was simple. They have an eye reader, and you look at the screen, it identifies you and voila, you are off. It was very effective for embarkation and disembarkation. This was impressive. Initial thoughts…..This ship is truly amazing and beautiful and technologically advanced! ONBOARD - Once we boarded Celebrity Edge, we were handed some wine or champagne, and then had to return the glass, and could meander around the various venues and to our cabin. We went to our cabin to see what the new design was all about. CABIN – The cabin is elegant, well laid out and simply beautiful. The large window showing the outdoors is quite amazing. Instead of seeing a small half view as you normally would, you get an entire window of outdoors. There are doors where the actual balcony would normally be. You can keep those closed or open them up. There is a window shade you can open or close. The window is electronic and can be opened with the push of a button. Once the window is open, it seemed that the air conditioning would shut off, which made it quite stuffy. As such, we honestly didn’t use the balcony much, however, this was such a short trip, we were trying to pack in as much as we could. It was a neat feature, but that is the one downfall to me. I prefer go outside and sit on my actual balcony. Some people may love it, but a big balcony has always been a preference of mine. I did see a panoramic oceanview room, and personally, to save money, I would go with that cabin because I’m not sure how often I would open the window. The suite level categories do offer an actual balcony as you would normally see onboard. If you can afford the suite levels, the Villas and the sky suites were really nice, and then you have the extra options of the relaxation areas with loungers and bar not accessible to everyone. The iconic suites and other suite options were absolutely outstanding. We were fortunate to be able to see them, and they would be amazing and you wouldn’t even need to leave your cabin! Celebrity designers did a nice job with closet space, drawer space, and the electronics box to charge up electronics We had a large screen TV, sofa and bed. In addition, you have a big bathroom, nice glass enclosed shower, and the shower has a bar for the ladies to shave, which was a nice touch. Since we were in an aqua suite, all the shampoo, conditioner, soap and moisturizer were included. The rooms are technology at its best. It uses a smartphone app to control everything from the room temperature to the blackout curtain that can be raised or lowered. There is also a Eurpean plug. The aqua cabins are “spa” category cabins for other lines, so that provides you with the extra amenities of going to the spa and lounging on the heated chairs, you get a slight discount on cost of spa treatments, you also have access to many of the spa areas. VENUES – Magic Carpet. This was a really cool concept, but it does not move while you are inside it. It moves and then they open it up so you can go inside. It allows private events, or when they want to allow more space at venues, and also helps with disembarkation at ports. SHOPPING – They offer many of the nicest shopping venues onboard. You have Coach stores, Bulova, Gucci, Fendi, Marc Jacobs, Cartier, among many others. BARS – There is a Martini bar to meet up with others or to watch people. There was a nice Sunset bar on the aft that we also enjoyed. There was also a bar near the pool area which made some delicious drinks! COFFEE shop – there is a coffee shop and a bistro that overlook the atrium. DINING - The Oceanview Café is a very lovely place to enjoy your food. I should mention that before you enter, they now have a wash station to clean your hands, which is a very nice touch. The buffet is located on deck 14 and has a nice open feel and it offers an airy feeling. There are multiple food stations with varying options for different tastes. We mainly used this area for breakfast, and there was everything from pastries and breads to eggs, omelettes, bacon, sausage, waffles (which Steve raved about), fruits and anything else you could possibly imagine. The food was very good, and the wait staff would bring you drinks if needed, and were very quick to clean up messes. We didn’t get to try many of the restaurants, however, there are many! We ate in the Cosmopolitan dining room, and the food was delicious and the staff were imepeccable and we really enjoyed interacting with them. They also have: Normandie for French fare, Cyprus for Mediterranean dishes, Cosmopolitan is “global-inspired,” The Tuscan serves up Italian selections. All of the venues, as well as Eden Cafe and Mast Grill – are complimentary. The Mast grill seemed to offer any of the hot dogs and hamburger options many like to grab while onboard. Specialty dining for a fee was also an option: Le Grand Bistro, French $25/person; Raw seafood; Rooftop Garden Grill (American BBQ $45/person); Fine cut steakhouse ($55/person) and Eden ($65/person) at night. The La Petit Bistro also offers $45/person with a 3D animation. Blu and Lumininae are available to Aquaclass and suite guests. EDEN – During the daytime, this is a jungle themed venue and it is really beautiful. At night, it is the most bizarre experience I’ve encountered. I am honestly not sure what they were trying to do, and I tried to keep an open mind, but it was just weird. They dance around and try to get the audience to participate as well. They look a bit sadistic and evil. As I was sitting in the chair watching, one came up from behind and whispered in my ear which I wasn’t expecting. Another one of the dancers kept trying to get me up to dance. As much as I love to dance, I was NOT getting near him. Lol It was just creepy to me. I’ll be anxious to hear what others think about this venue. It isn’t my cup of tea. ENTERTAINMENT – We saw the show Hype which is a musical journey, and we thoroughly enjoyed this. The entertainment team did a great job. We missed the Jewelry Box, but it was a technology and acrobatics show that many indicated was impressive. SPACE ONBOARD If you want to relax, you will find a myriad of spaces onboard the Celebrity Edge. There are multiple areas with chairs and loungers where you can just rest and relax. Most of these are found on decks 3, 4, 5. The Rooftop Garden area was one of my favorite places to escape. It provides beautiful views, and the space doesn’t even feel like you are on a ship. It also has music periodically, and they have a large screen television. POOL The Edge pool was innovative and had loungers you could lay in, which was very nice. There are also some hanging chairs and two hot tubs that look like champagne glasses. The techno music played seemed a bit odd for the crowd that I believe they are trying to entice, but those things may change with time. Spa We took the tour of the spa, and they have an amazing gym, with all sorts of treadmills, stairclimbers, bikes, and anything you could desire. They also offer all sorts of classes with different types of workouts from a bungee workout to others. That was a neat idea. They also offer various massages that I hadn’t seen on other lines, such as one you lay on a sheet with warm sand while the massage therapist provides your massage. They also had a zero gravity chair for a massage. In summary, my take is that this ship is for those who enjoy technology, want a more adult experience without the skating rinks, waterslides, and kid activities. Anyone wanting to have a wonderful time and get away from it all would likely enjoy the Edge. I was thoroughly impressed, and I believe anyone who experiences it will enjoy. In my opinion, those you enjoy Royal Caribbean and NCL would be most likely to enjoy this ship. If you have enjoyed Princess ships and want to try something a bit more techno, then this is the ship for you! Read Less
Sail Date: December 2018
BACKGROUND INFO My parents and I were on the 3-night Pre-inaugural sailing December 1-4. I am 53; they are 76 and 77. I wasn’t part of the original plan but they asked me to join them and I enthusiastically said “yes!” My ... Read More
BACKGROUND INFO My parents and I were on the 3-night Pre-inaugural sailing December 1-4. I am 53; they are 76 and 77. I wasn’t part of the original plan but they asked me to join them and I enthusiastically said “yes!” My husband and I will be on the Edge May 2019 for the Iberian Peninsula itinerary so this trip afforded me a sneak preview. The three of us were in 11200, an S1 mid-ship. PRE-CRUISE We flew down the night before and stayed at the Marriott Courtyard on the beach. No complaints. It was clean, well-staffed, and close to Terminal 25. EMBARKATION Terminal 25 is gorgeous! Suite guests enter to the left and after having carry-ons scanned you are met by a Celebrity Rep who escorts you to the lounge. The lounge is spacious and well-tended. There is a wide variety of beverages like tea, coffee, water, and sparkling wine. Light finger food was available. It was an excellent precursor to what was awaiting us on board. Check-in was an absolute breeze! They’ve made it as paperless as possible. We didn’t need physical copies of our boarding passes: I had them accessible for all three of us on my cellular phone in the Celebrity app, and it worked well. We showed them our passports and were checked in! We didn’t wait long at all before we were allowed to board. I think the time we waited was less than an hour. Stateroom keys were awaiting passengers at their respective cabins. SHIP Port disembarkation area: What an improvement! The space is much nicer, i.e., you don’t feel like you’re in this dark, make-shift space in the bowels of the ship. That’s not to say everything needs a designer’s touch, but typically this space just isn’t representative of the rest of the ship. Edge has changed that. There was plenty of light to review a map or tour information before exiting the ship, and space to do so before queueing up to exit the ship. Well done! The Magic Carpet: My mom and I happened to be walking by the MC one evening after dinner had been served. The staff was cleaning up so we asked if we might have a quick look around. They happily obliged. The view and the ambience was amazing! What was left of the food looked delicious! My husband and I plan on getting a reservation when we sail in May. And I’d love for us to just sit on the MC and enjoy a cocktail during sunset. The MC is just quietly there; I don’t understand what’s not to like. The Edge Cabanas: We met a couple who had booked a cabana for all-day use ($400) while the ship was in Nassau, and a group of two couples who had booked a cabana for all-day use while the ship was at sea the following day. Each had a different experience. The duo who used it in Nassau saw the pool stewards place stanchions with velvet ropes at both entry points of the pedestrian pass-through. Some passengers moved a stanchion aside to walk through, and because it didn’t seem as if a pool steward was nearby to monitor the area the husband or the wife would get up and return the stanchion to its original place. The next day when the group of four rented the cabana they had a different experience: no barriers were placed so there was a constant stream of pedestrian traffic interfering with the view and privacy of the cabana. Celebrity needs to figure out its policy, implement, and graciously enforce. Rooftop Garden: Overall it’s a lovely area though my husband will be disappointed the lawn is gone. My recommendation is to erect a wind guard for diners and some shade for those who may want to enjoy the space without sitting in direct sunlight. One evening there was a football game broadcasted on the big screen and that was fun to watch. The wooden bench that winds through the space is attractive but not altogether comfortable. We didn’t take any meals there so I can’t comment on the food. Solarium: We didn’t use it but it’s a beautiful space. I thought I would be disappointed with the size of the pool but it was just right. Floor to ceiling windows are on either side of the space with deck chairs facing outward (deck chairs around the pool face the pool). The Spa Café is within the confines of the Solarium. Outdoor Pool Area: It has a lot of LED color-changing lights at night. I wondered about the logic of having the hot tubs two decks up. In my opinion the martini glass shaped hot tubs (or are they Champagne coupes?) are akin to something one would find in a cheesy honeymoon suite, and detract from the intended high end resort style of the pool area. Grand Plaza: Simply put, a beautiful area. There are what appear to be sound-absorbing pieces of fabric in the structural mesh that surrounds the space. This is where the Martini Bar is located. I wish Celebrity would have kept the frozen bar top at the Martini Bar. It was tough to get a seat at the bar but there is plenty of seating in the multi-level area, which avails itself well to people watching. I missed the intimacy of the Solstice and Millennium class Martini Bars. Maybe a few more martinis would have helped. Ocean View Café: This was one of the spaces that impressed me the most. I love the hand-washing station, the aft pizza area, the helpful signage above the kiosks, the large windows, and the absence of step-ups and ramps in the seating area. There is a Secondo Bacio within the OVC and outside the main dining hall area a selection of gelato, ice cream, sorbet, and frozen yogurt. There isn’t a dedicated Gelateria near Café al Bacio on the Edge. Eden: Absolutely gorgeous and such a fresh concept! There are plenty of niches where one can curl up with a book, i.e., Kindle or iPad since there’s no library on board. It’s also a great space for socializing, having a cocktail, or just enjoying the view out the back of the ship. I think it is a quieter space than the Grand Plaza. The Eden Bar has craft cocktails with a menu that is a blend between the Molecular Bar and the World Class Bar. Some of the cocktails were priced above the PBP limit to include the $45 cocktail intended to be shared by four people. Will it be permitted to share the cost between parties for this special libation? The Retreat: We always appreciated the intent of Michael’s Club but it seemed to be an afterthought in terms of space, service, and décor. The Retreat on Edge is a breath of fresh air. The layout makes sense and it feels like a comfortable lounge rather than a stuffy club. The color scheme is light and bright with large windows at one end and an outdoor patio at the other. Water, coffee, tea, and other cold refreshments were self-serve. Small nibbles were offered at certain times of the day. Basic cocktails were free for those without a beverage package, but only within the Retreat Lounge (not if they were ordered on the Retreat Sun Deck). The small pool on the Retreat Sun Deck seemed to be just the right size and there were plenty of deck chairs. I think this is another space that may benefit from a small sun shade. There are two Retreat Concierges (João and Denise) and both were exceptional! We witnessed their amazing diplomatic skills multiple times as they diffused several passengers’ temper tantrums and unrealistic demands. Shopping: While I’ve never been a fan of the bargain tables outside the stores on Solstice and Millennium class ships that serve to clog main walkway arteries, I don’t know that I’m entirely pleased with the approach the Edge has either. There’s Tiffany & Co, Cartier, BVLGARI, and a few generic shops containing pretty things decorated with hefty price tags. The prices in this ship’s shops have taken a dramatic pendulum swing from the others’. Somewhere there should be a happy medium. There are plenty of frugal, wealthy people who cruise Celebrity and would appreciate high quality items at reasonable prices. RESTAURANTS We ate lunch at the Retreat Pool Bar Café on the day we were docked at Nassau. There was an appropriate of selections and the portion was size just right. Thankfully this area was under a sun shade. The food was tasty and served promptly. The Eden Café has a delicious and healthy made-to-order menu at breakfast and lunch. We ate lunch there on our sea day and were not disappointed. There wasn’t any table style seating so it was a little awkward having to balance a plate or bowl with a beverage. We were able to find a few empty chairs around a coffee table out in the main area of Eden but a few bar height tables set out at service times would help tremendously. Eden has an outdoor seating area; a tray to carry food and beverage would be welcomed. Luminae has the same delicious food and outstanding service we’ve experienced on prior sailings. When Luminae was conceived and the area carved out of the Main Dining Room on the Millennium and Solstice class ships, it turned out beautifully. It doesn’t feel like an afterthought even though it really was in the sense it wasn’t in the original plan. Conversely, Luminae on the Edge was in the plan from the beginning. On the Edge deck plans Luminae is an oblong rectangle and upon entry the interior feels like the shape on the deck plan; as if it had to go somewhere and that was the last available square footage. Luminae on the earlier classes of ships is awash in warm, neutral tones, and feels intimate and organic. Luminae on the Edge is decorated in cool tones of grey and burgundy, and lacks intimacy. Against the wall opposite the large windows is a row of banquettes placed against a wall that doesn’t reach up to the ceiling. Behind the 3/4 wall with the row of banquettes is prep space for the waitstaff that can’t help but be noisy. It wouldn’t take a lot of effort to design sound dampening panels, and to create them in a way that would provide some subtle privacy throughout the room and bring a more organic feel to the oblong rectangle (a.k.a. Luminae). STATEROOM I can’t say this with 100% certainty, but I think the square footage for this version of the side-facing S1 was smaller than one on the Reflection. This isn’t a complaint, just an observation. However the bathroom seemed larger and made much better use of space. The veranda was very small with room only for two small chairs and table (no lounge chairs). Within the bathroom there is a separate WC, and though there is one sink there is a spigot at each end and it is large enough for two people to use at one time. The shower was nice and large, and had the feature where a passenger could open the mirror/window above the sink for a view while he or she showered. (NOTE: the S1s in the aft corner do not have this feature (I saw one during our Cabin Crawl). The aft corner S1s are larger overall with larger verandas and bathrooms.) There was plenty of storage space for three adults. As the third in the cabin I slept on a pull-out trundle. The discrete charging box with cord canals was a very welcome touch! If I could change a few things they would be as follows: 1) Add a coffee table, or some kind of collapsible table for use by room service. There was no place to put a tray if we had ordered room service. There is a small end table for the couch (nicknamed the “Bongo” because that’s what it looks like) and a small table on the veranda but that’s it. The lack of a table was a common complaint among fellow cruisers I talked to. 2) Replace the oversized rocking chair with a more sensibly sized chair. The oversized rocking chair is aesthetically pleasing and very comfortable. However when the room was turned down in the evening the trundle and the oversized rocking chair created an obstacle course if one wanted to access the veranda. 3) Cut the number of decorative throw pillows in half. Yes, they look nice and I’m certain a team of highly skilled interior designers agonized over the fabric selection and insert shapes for weeks. There are simply too many of them; they are contrary to the otherwise clean design of the room. Further, it is an additional burden for Housekeeping to remove and rearrange all those pillows twice daily. ENTERTAINMENT The new theater is beautiful and it really affords everyone a view of the stage. Sadly, and this is just my opinion, the production we saw was as abysmal as those we’ve tried to watch on other Celebrity ships. We walked out of the show. I feel badly saying that because the dancers and singers are consistently wonderful, and it’s clear they are consummate professionals who love their craft. Honestly I’ve wondered if the person who selects the production numbers is the same one in charge of Celebrity’s website. My husband and I have enjoyed many of the comedians and other entertainers so we hope to see some on our longer sailing in May in the new and improved theater. With regard to Eden, my mom and I thought it was innovative and fun. Like the performers in the production numbers, the cast in Eden took their job seriously and did it well. We really didn’t care about the storyline; it was entertaining to watch the actors walk around and interact with willing guests. My recommendation to Celebrity would be to alternate the Edenist performances with instrumental entertainment, or to limit the Edenists’ performances to after 10 PM. Having the Edenists perform nightly will lose its novelty in a hurry. Additionally, I don’t think I would care for them to interact with me while dining in Eden’s restaurant. The three of us peeked into The Club when we initially familiarized ourselves with the ship. It is a 2-story venue with the ability to handle myriad events. On our 10-day sailing I will have a better understanding of how this area will function. There was a Silent Disco held in The Club; normally this event is out in the open so you can see it ad hoc and join in. But because it was within the closed confines of The Club (and we didn’t consult our Celebrity app, Tsk! Tsk!) we missed out. I am curious to see which additional events will be transferred to The Club from where they are normally held on Solstice and Millennium classes. The Casino is quite an improvement from the Solstice and Millennium ships. It felt a lot more open and inviting. Even the Casino bar was classy. The whole space was in step with the intended high end look and feel of the Edge. FITNESS CENTER The Fitness Center was large and had a large variety of machines. I was so, so happy to see Peloton bikes! Reservations are recommended for their use, but if one is empty you can just jump on. Suite guests can have one brought to their cabin. I opted to use the Peloton in the gym. I took a spin class, and it’s such an improvement having the rpms and resistance projected on the wall. The non-Peloton spin bikes (Technogym) are used in the class. The instructor (Tom) was fantastic! I only walked around the Spa; it looked spacious and relaxing. We will consider using some OBC there on our trip in May. Two recommendations for Celebrity: first, require all guests using the Peloton bikes to wear headsets. There was a man using the Peloton with the volume so loud I couldn’t hear my own workout through my headset. Second, install sun shades on the windows. When we were docked in Nassau the sun was so intense that it made machines against the windows unusable. Several of us looked for sun shades that might be attached to the windows but there weren’t any. THE CREW I can’t say enough about the crew. Everyone worked very hard to make this a fabulous cruise. It was great to see familiar faces from past cruises (like Jose and Vishnu!); we enjoy taking a vacation and seeing our Celebrity family. We were told this Edge entire team will transfer to Apex for its inaugural sailings. As to be expected there were maintenance issues; we observed maintenance staff working non-stop, literally running from one call to another. None of them stopped smiling. The entire crew should be lauded by Celebrity for their amazing attitude and effort. CONCLUSION Approach the Edge is with an open mind. Every ship is going to have things we really, really like and really, really don’t like. Edge is no different. As I mentioned earlier, I am 53 and my parents are 76 and 77. None of us felt like our respective generations weren’t welcome, however with regard to musical playlists Celebrity needs to appeal to a more diverse audience and not become stagnant playing just one decade. There are dramatic changes to the Edge class from the Solstice and Millennium classes, most notably the layout of the ship, open space public areas, and updated color schemes. Conversely there were things that hadn’t changed: the food was outstanding, the service was exceptional, and we walked away feeling like we had an amazing vacation on a beautiful cruise ship. Even with the minor areas for improvement the experience was a positive one and we will be back. Read Less
6 Helpful Votes
Sail Date: December 2018
We chose this cruise because of the new Infinity cabins. We loved the modern look and great stylishness of the ship. It really is beautiful. However there were some problems that will probably get smoothed out with time. First, we ... Read More
We chose this cruise because of the new Infinity cabins. We loved the modern look and great stylishness of the ship. It really is beautiful. However there were some problems that will probably get smoothed out with time. First, we had trouble with the dining room reservations. I wanted my husband to try different foods, so I booked 3 different dining rooms and printed out my reservation. However, we were assigned a different dining room on day 1. When I went to Guest Relations to try to straighten out the rooms, I was told everything was done, but I received no table numbers. When we went to eat, we were told there were no reservations. We kept being told we had to go back to our first dining room and stay there. A positive note, however, is that we had a great waiter, Alena, in the Cyprus Restaurant. She was a had-worker, knew the food, went the extra mile to be sure we enjoyed our dinner. Give her a raise! Also, as Elite members, we got a card in our room saying we could have free drinks "Daily" during happy hour. However, on the back of the card, in a footnote on the bottom, in small print is the disclaimer that the drinks were not available on disembarkation and embarkation days, which cuts the days in half on a 3-day cruise. The disclaimer should be up front where is says "Daily" to avoid confusion. We loved being able to put our carry-ons in our cabins immediately when we got on the ship, and as always, the ship's crew gave outstanding service. A few suggestions: more info. in the Daily Planner describing the activities and more to do onboard; less dependence on the Celebrity app; solve the problem of shades in Infinity cabins not allowing a peek to see outside in the morning (they rise from the bottom, so put on those robes); give a schedule of performances in Eden; and have more orange juice in the cafe in the morning. Edge is definitely a beautiful ship, but almost no place to sit in the shade around the pool. The food was good, although the vegetarian choices on the dinner menu were, as always, very slim and disappointing--no more ravioli please!!. I would recommend this ship, but I'd wait a few more months before making a reservation. Read Less
9 Helpful Votes
Sail Date: December 2018
We went on the 3 day preview cruise. Cabin was nice but narrow. The window on the infinity veranda was fussy and slow to engage. Soundproofing was substandard as we could hear our neighbors talking as well as the television. Rooftop Garden ... Read More
We went on the 3 day preview cruise. Cabin was nice but narrow. The window on the infinity veranda was fussy and slow to engage. Soundproofing was substandard as we could hear our neighbors talking as well as the television. Rooftop Garden Grill SHOULD NOT be a specialty dining venue. Very ordinary food and definitely not worth the money. Very few onboard activities for the day at sea. Much preferred the Equinox. The prices for the upcoming 7 day cruises are much more expensive than the Solstice class and not worth it in my opinion. Also, the cruise director was basically MIA and the only time we saw him was at the end of shows. He wasn't out and about organizing activities nor mingling with guests. I will likely be cruising with Celebrity, but not on the Edge class. I've also noticed that Celebrity is losing their competiveness compared to other lines in the same class. Will be keeping a closer eye on prices for future cruises. Read Less
65 Helpful Votes
Sail Date: December 2018
The new class of ship from Celebrity called the Edge was getting a lot of hype so we wanted to go on a preview cruise. We had been on the Reflection in October and loved it. If you like Solstice class, you should skip the Edge. It’s ... Read More
The new class of ship from Celebrity called the Edge was getting a lot of hype so we wanted to go on a preview cruise. We had been on the Reflection in October and loved it. If you like Solstice class, you should skip the Edge. It’s cheap looking with tacky decor and plastic furniture. The ‘wood’ looks like laminate. Cheap cheap cheap. The infinity veranda is a joke. After we boarded, the window was locked per the captain’s orders. It was 85 degrees in our minuscule cabin and we couldn’t open the ‘veranda’. What a joke. The infinity veranda is nothing but a scam to make smaller staterooms seem like they’re bigger. It doesn’t work. The rooms are small and completely non functional. It took me 10 minutes to find the USB port- hidden in a white box on the desk. Why? The closet is so small that I can’t believe it. Back to the infinity veranda - the name insults my intelligence. If you are over 5’ Tall and are sitting on the ‘infinity’ veranda you look straight at a metal bar. You can’t see the horizon. Very poor design. We were supposed to have a queen bed, we got two twins. Staff doesn’t know where anything is. Layout of the ship is counterintuitive. Elevators are packed. Definitely not enough capacity. I’m going to post separately about the security fiasco at the port in Ft Lauderdale. Shocking. Read Less
7 Helpful Votes
Sail Date: December 2018
First of all I have no vested interest with the cruise industry nor have any interest in promoting or cheerleading any cruise line. We were Elite Plus with Celebrity, but that was in the past. Our mission on this cruise was to evaluate ... Read More
First of all I have no vested interest with the cruise industry nor have any interest in promoting or cheerleading any cruise line. We were Elite Plus with Celebrity, but that was in the past. Our mission on this cruise was to evaluate the new tack that Celebrity was taking with it's Edgefication. I won't repeat others' comments. Our comments are for those experienced cruisers who are wondering if the new Celebrity is for them. We booked an E3 IV cabin but 15 hours before arrival at the port we were upgraded to an AQ IV cabin. This lead to initial slip up - baggage delivery Since we had no updated luggage tags, I made up my own and attached them to the luggage. At the embarkation car stop, we dropped off bags and the baggage handler added some more. Bottom line my spouses' made it to our new room , but mine did not. Five hours later after escalating it from the room attendant up to customer service to Captains Club, they had no ide where th bag was. so I started cruising the hallways and found my bag in 10 min in fron of our original room. Upon inspection of the bag tags, someone crossed out our new room and wrote the old room number, Apparently the ship data system was behind the curve Incredibly no employee could figure out what happened. Another piece of data discrepancy was our new passes along with App did not update, yet the shore side Celebrity system was up to date. We'll attribute this to start up glitches. As others have commented the AQ room was small. I cannot fathom how one could take a 3 week destination cruise with divergent weather from hot to cold and contain all the clothes in the provided storage. We would be working out of our luggage. Others have dissed the power window and the shade. It's just plain bad design. Our shade broke the first time we lowered it. The shade is pleated and fragile so it will not last. We were irritated by the constant adjustment of the furniture to accomodate clearance of the shade or closing the bifold doors. the veranda is just too small for two people to sit in. The specialty restaurants we tried were excellent. The regular fair, especially the upstairs buffet, was fair. Carved meat was tough and a lot of food was spiced to hide the other factors. Fine Cut - Exceptional - We had the Tomahawk - ribeye with the bone in. High quality, properly cooked. The $55 pp was justified IMHO. PS the winelist had high end wines that were priced by the bottle at prices I could not buy on land. Since we don't drink much, we tend to buy a high end bottle or two. We had a 93+ bottle for less than the premium price for two. Eden - Aside from the entertainment, the food was a gourmet's dream. Unique tastes and textures, something you would expect out of a 10 course restaurant in Barcelona or New York. The entertainment was unique, but once you realize the patron is part of the play acting, it takes on another dimension, if one gets involved. the actors blossom when engaged. MC - Although we personally did not try it, we heard from others, windy days make dining challenging. The flow of the ship was better than the M or S class ships. Couldn't figure out why but the crowd movement was better. Maybe because the ship is wider due to it's Panamax width? Spa - Thermal Spa was nicely set up but we preferred the M Class Persian Gardens for thermal impact on the body and soul. We found the decor and artwork, refreshingly modern. Very pleasant. One has to have some open mindedness though. Some of the striking appointments and night lighting was very visually appealing. The top side areas are lovely with a lot of seating and space. Wind blast was not a factor in the Roof Top Garden. The WiFi was consistent except when the ship was maneuvering in port and thus drastically changing its position with relation to the satellite. Avoiding the usual high traffic demand times of the day, we were able to successfully Voice Skype with a minimal quality of signal that allowed conversation. The enthusiasm of the crew was evident. and they all bent over backwards to please. Reminded us of the old Celebrity. Embarkation was a none event , but debarkation, with all the hi tech was dismal. Perhaps Security did not have all stations in place, but improvement is neededto accomodate all those with checked luggage. Once the regular pax crowd starts taking cruises, we would always self debark. Since our cruise was only 3 nites, there was not a complement of on board activities. This should be rectified with the 7 nite cruises. Overall, we would rather stay in a suite or a oceanview cabin if we were to book an Edge ship again. Read Less
31 Helpful Votes
Sail Date: December 2018
We booked a S-1 suite for this cruise, the cabin was well designed but the furniture and cabin materials seemed cheap. The new retreat deck for suites was a none starter for us we would rather have the sky lounge back, the retreat pool ... Read More
We booked a S-1 suite for this cruise, the cabin was well designed but the furniture and cabin materials seemed cheap. The new retreat deck for suites was a none starter for us we would rather have the sky lounge back, the retreat pool area has almost no shade. Gone is Morano and Martini bar has just a standard counter top. Never did figure out what the big orange elevator is for. We were told that Celebrity will eventually do this makeover to the entire fleet. The staff on the ship was awesome the check in procedure at the new terminal 25 was great. As for the edge class ship design Celebrity corporate needs a trip to the woodshed on this one. In the future we will travel on M class ships or Soltice as we like the old Celebrity experience much better The bright spot of the cruise was the crew as it appeared that they picked their best for this ship. Read Less
13 Helpful Votes
Sail Date: December 2018
EDGE was a ship that I was nervous on sailing on since Celebrity was trying all of these new things. It ended up turning out to be the best cruise experience that I have had. The food was fantastic, the ship is stunning, and the one ... Read More
EDGE was a ship that I was nervous on sailing on since Celebrity was trying all of these new things. It ended up turning out to be the best cruise experience that I have had. The food was fantastic, the ship is stunning, and the one production show I saw, The Jewelry Box, was stunning. Tip: Don't miss out at night at the club. Eden was one of those places that were interesting, but it makes you want to return to what can happen next, and the interactive performance was something new and fun. The best food was definitely Fine Cut, but the Grand Plaza is where everything is, Fine Cut was great since you could look down at the plaza, and even catch the light show by the Martini Bar Chandelier. A great aspect about EDGE is what Celebrity is calling the resort Deck, you really don't feel at a pool on a cruise, but on a luxury and high-end resort. Read Less
11 Helpful Votes
Sail Date: December 2018
Background: We have previously been on 9 Celebrity cruises, both on the S Class and M Class ships. We prefer the S Class ships, though have happily sailed on both classes since 2012 (sailed Royal Caribbean previously). When the Edge ... Read More
Background: We have previously been on 9 Celebrity cruises, both on the S Class and M Class ships. We prefer the S Class ships, though have happily sailed on both classes since 2012 (sailed Royal Caribbean previously). When the Edge was announced, I watched closely as she was built over the last two years and fell in love with the beauty of the ship. I booked cruises on the first day they were available to book. I was able to get a good deal on a Sky Suite for January B2B cruises, though changed that to just one cruise after adding preview cruises in November and December. After much anticipation, my husband and I boarded on November 25 for a two night non-revenue cruise (as invited guests due to my strong interest in the ship) staying in an infinite veranda (12136), then stayed on for the November 27 two night cruise in an S1 mid-ship Sky Suite (10147) purchased to benefit the United Way and then re-boarded on December 1st for this three night Preview cruise in an S1 corner aft Sky Suite (11268). Embarkation: Embarkation went very smoothly. We had scanned in pictures of ourselves, but had not scanned in our passports. We arrived at about 10:15 and were guided into the terminal, There were agents with facial recognition screens set up at face level and we were instructed to look into the screens - we were recognized and so were guided to the Retreat area since we were in a suite for this cruise. We were greeted there and sent through security (2 scanners). You then can head to the waiting lounge, which has some food and beverages (mostly continental breakfast-type stuff). There are people with ipads who come up to you while seated and scan passports (I think they were scanned here and not in the main terminal, if you hadn't done so previously) and Xpress Passes, and make sure everything is in order. They let us know that our SeaPass cards would be outside our suite so we could go there first and drop off our carry ons They are very friendly and answered any questions. They also kept us up to date on boarding times. There is comfortable seating downstairs or you can take an elevator up to the outside terrace lounge (right next to ship for some nice photo ops). It gets quite hot up there on a nice day so there are umbrellas over the tables. When the ship was ready, they made the announcement and we lined up and went onboard. There were the usual beverages offered at boarding, though we headed to our suite to get our SeaPass cards and drop off the carry ons. We then headed to the Retreat! This was the most efficient embarkation ever! Ship: This ship is gorgeous! I love the sleek look of having the infinite verandas - it makes other ships with traditional balconies look somewhat outdated to me now. They spared no expense in designing the main venues of this ship. One example is the 4 beautiful MDRs, with lovely chandeliers, artwork, paneling and table settings. Each one is elegant and inviting. Blu, Luminae and all of the specialty restaurants are beautifully designed as well. The artwork throughout the ship is an eclectic collection of the beautiful, whimsical, awe-inspiring and comical. I love the variety - there is something for everyone. The Faceless People, the Haunted Forest and Mr Edge, as many of us call him (horse sculpture by the Roof Top garden) were my favorites and I visited them daily. The lighting on the ship was amazing! In addition to the lovely chandeliers and lighting fixtures throughout the ship, at night the outside of the ship was beautiful to walk through. The pool area became magical at night, with the pool, butterfly, giant Prism, martini hot tubs and walkway lighting up in soft, pretty hues (different each night). It was a quiet, peaceful place to be. The Magic Carpet was also lit up and the Roof Top Garden was magical with its "trees" lit up. Even the Solarium had a beautiful glow at night. The Grand Plaza area is a lovely area. During the day, there are many quiet nooks for reading, conversing, people watching. Sometimes someone will play the piano or other mellow music will be playing. On my first cruises, it was very loud there in the evening due to the Martini Bar. The evening dining areas - Le Grand Bistro, Steakhouse and Raw on 5 - are open to the plaza so were affected by the noise. They must have changed their policy in between cruises because on this cruise they held back the loud music until after 10:00 PM, so we were able to enjoy a nice quiet dinner in the Steakhouse one night. The Roof Top Grill space is my favorite space on the ship. We enjoyed music up there, food and drink and just enjoyed hanging out. There is plenty of comfortable seating there and the space is beautiful, day and night. It can get windy up there at times. The Magic Carpet is an interesting focal point for the ship. It was a comfortable space. We had a nice dinner out there on a lovely nighty and enjoyed cocktails there during the day. It was great as a tender dock when we did the launch demo. Due to wind, Dinner on the Edge is more difficult to execute than originally thought. Misses: No forward facing lounge for all guests, no ocean-facing elevators, open concept of restaurants may need rethinking. Suite: We had a Sky Suite (S1) in the corner aft. It was well-appointed and comfortable, with a huge balcony (163 sq ft) and lots of storage. It had a comfortable Kelly Hoppen rocker that was great to snuggle into to read. The bathroom was bigger than S Class S1 bathrooms and we enjoyed the double sink, big tub/shower, vanity, separate toilet and ample storage. Initially all of the Sky Suites were billed as having a bed facing the ocean with a window in the bathroom from which you could see the ocean. Unfortunately, this one did not have that. Other downsides were that the bed was pretty close to the closet and bathroom door so there were a few traffic jams, the lack of a coffee table to have tea/coffee or dine in the suite and the lack of balcony reclining chairs/footstools and good-sized table for room service, as seen on S Class S1 balconies (had same two chairs and tiny table as regular cabins). We did discuss our concerns about the balcony furniture and they said they are looking into it, as others had also given feedback. It is a longer walk to the Retreat than the mid-ship suite. We knew that ahead of time, but wanted to mention it as a potential downside for some. The butler, Edwin, was amazing as well as the wonderful Asta, the cabin attendant. They took great care of us! The Retreat: The Retreat Lounge (for suites) was a great space, with plenty of comfortable seating and attentive bartenders (no bar in the lounge - the bartenders walked through and took orders and prepared them behind the food area - they were excellent!). This worked pretty well though my DH missed the bar and in the end, I think I did as well. The concierges were very responsive - always rotating through and seeing what needs or feedback people had. Joao helped us with reservations and other requests and was very generous with his time in discussing the ship and the Edge suite experience. There wasn't any special entertainment during this 3 night preview cruise, that I knew of - I'm assuming special events will be offered in the future. The early mornings and afternoons seemed pretty lively there - not much was happening later in the evening when we stopped by. The Retreat sundeck was not completely full during the times I was up there. There were always available loungers. It was a mellow, but vibrant place (people chatting, swimming, in the hot tub, in the basket chairs above the pool, others sitting around the bar). The piped in music was awful - hopefully that will change (mellow, but worse than elevator music). The back part of the sundeck was much quieter, with plenty of loungers available. The pool butlers covered both areas, but seemed to go to the back area less. Dining: We were very impressed with the food on this ship. The best we have ever had on a ship! Even the Ocean View Cafe had taken it up a notch, with many comfortable seating choices and lovely ocean views. The food that we had was excellent. Service was great - people were circulating and offering to get things - they even offered to get our tea with honey, which we usually get ourselves while our food is getting cold. Tables were cleaned off right away and food replenished as it ran out. We love getting the Eggs Benedict there - they were excellent, as usual. The fruit was especially good this time around!! The Cafe al Bacio II is there to get the good orange and grapefruit juices, if you have a drink package. They added some nice high counters with seats facing the ocean that were very popular and the outdoor seating is lovely. I usually avoid the OVC, but actually enjoyed it on this cruise. They had great ice cream at the OVC, as they usually do, but less flavors than usual. The gelato that you pay for (or get free scoop for Captain's Club perk) was moved up there and they only had 2-4 flavors so that was a disappointment. People were confused about paying for some flavors and not others - my suggestion is to move the gelato to its own space. We ate at the Mast Grill one day. it was pretty good - similar to other ships. We didn't have time to try the other complimentary venues such as Eden Cafe, Grand Plaza Cafe and Spa Cafe, but the sandwiches looked really good in Eden and the other places had some good looking nibbles. We heard mostly positives about the MDRs - we had one dinner in Cyprus and had a great experience. The food and service were superb. Absolutely loved the Greek salad. Of course, as I said earlier, these venues are all gorgeous. Luminae was excellent as always, with great food and the best service on the ship, IMO. The new restaurant was so pretty and comfortable, with nice ocean views. With 176 suites, they will need some time to work out how to accommodate everyone when they show up at the same time (as with the embarkation lunch and debarkation day breakfast). These situations were handled professionally, though I'm sure some were unhappy. Specialties: Fine Cut Steakhouse was excellent - first time having a truly high quality steak on a ship - the aged, prime steaks were delicious. I don't eat much steak, but the bone-in filet mignon was so good with bearnaise and mushrooms (you can choose sauces and sides). The scallops appetizer was also yummy! Za Za, the waiter is the best! Definitely my favorite restaurant afloat!! Raw on 5 was also very good. We had the imperial seafood tower - wow! The waiters are fun and attentive there. We ate on the Magic Carpet when it was attached to Raw on 5 one night. They had a special menu of sushi and seafood. The menu was a bit limited, but they are trying different things. We loved our shrimp tempura rolls (had two!), Asian salad and seafood plate (oysters for the DH, shrimp, lobster, crab to share). We ate there for $60 for both of us (a la carte). The staff is so nice - we enjoyed chatting with them. It was magical out there, watching the sun set while hanging out over the ocean. Wind will be an issue there some nights. Dinner in Eden was an experience. There were 5 courses, with 2 choices for each course. The food was excellent - we were not big fans of their drinks. They had nice wines by the glass. The Eden show was unusual, with characters who interacted with guests and then had an interesting show later in the evening. We enjoyed being a part of it, but It's not for everyone and we would probably only do once. We did Le Petit Chef at Le Grand Bistro one night and had an enjoyable experience. Again, it was fun to do once, though we are planning to go with friends in January. The food was quite good, especially the ravioli - I might go back just for that! The servers are excellent and it is a fun, lively place. When I return to the Edge in January, I look forward to eating lunch at Le Grand Bistro - there just wasn't enough time on this cruise! The menu and bread, pastries, etc. looked amazing! We had lunch at the Roof Top Grill. That place has some great items on the menu. We shared the pulled pork sliders (3 different types) and the smoked chicken wings - so good!! Maike was our waiter and we had so much fun with him. It can be windy there, but a great place to eat. We tried a sample of the smoked brisket - it was really good - we look forward to having dinner up there next time. Tip: Avoid the Smokehouse Margarita unless you like A1 Sauce in your margaritas! Entertainment/Activities: There were some interesting activities offered, but we just didn't have time on this short cruise, but plan to look at classes, lectures, etc. on the next cruise. They are nicely described on the app. We did the Edge Inside Access Ship's Tour, which was well worth the cost. It was 2 hours long. There were 20 people in our group and we got to tour the galleys, laundry, crew area, provisions, recycling area, the control room and the bridge, where we met the captain. We saw and learned so much about the ship and could ask questions of the experts. Seeing the control room was pretty amazing, but of course getting a selfie with the captain after being able to ask him questions was the best!! Eden was a nice quiet area during the day, with many comfortable nooks to sit and read or converse. It is a pretty space with great aft views. There are some classes, wine tastings and other activities there during the day. At night, it hosts an unusual show that won't be for everyone. It was fun to watch once. The Theater: Great theater in the round with all the bells and whistles. Seating comfortable and good views, even up high. We are not into production shows, but if you are going to see them, this is the best way to see them. The performers are talented, but it just isn't our cup of tea. We prefer talented guest entertainers. We saw a comedian one night, who was pretty good. We will get a better sense of the entertainment in the theater on the 7 night cruise. The Club: They did have some mellow music in there, but the night life is a bit much for us as it was often loud, with flashing lights. It was fun to stop by and watch - people of all ages having fun. Maybe we will be more into it when we cruise with friends in January. It is a nice space and it looks like it will be used for a variety of things. One of the things we love most on a ship is listening to duos, guitarists, strings, jazz, piano or a good house band in smaller, mellow venues, such as the Ensemble Lounge on S Class ships. We were disappointed not to have a place like that on this ship. The Roof Top Garden is good for that, but weather doesn't always permit the shows and sometimes other things are happening up there at night (like football games being broadcast). When they did have the guitarist or band that we liked there, it was magical. The Reckless Charms was an excellent group and Michael Reddon a superb singer/guitarist, but they didn't play enough for us on this cruise. Some evenings there was no music that was worth listening to (to our taste) and we went to bed earlier than we usually would. That was our biggest complaint about this cruise, but it was just a 3 night preview cruise. I hope that The Club, Eden, Theater, Roof Top, Cafe al Bacio and Grand Plaza can balance the evening entertainment between the venues so that there is something for everyone at night, once the 7 night cruises start. Cabanas: We rented a cabana for a day and had a great time. It started out shaky as everyone was walking through and stopping to talk. Unfortunately, it was not designed to have a path for people to get around the cabanas when in use. They did put up a barrier eventually, but that creates ill will for other guests who were on their way to the Mast Grill, etc. Anyway, the service was superb, with Maike as our cabana butler. He was so personable and attentive. Tatiana, the manager and the others who worked there were lovely people and we had a great day with them all. The furniture is comfortable - there was sun and shade. We had Evian water, all the sodas, etc. we wanted, 6 bottles of beer of our choice and choice of wine, vodka or champagne on ice. We could order cocktails with our beverage package and they would get them for us. We had a cabana food menu and could order what we wanted up until 3 PM. We had a very nice lunch served there and so enjoyed our cocktails and wine - it felt so luxurious. They walked by with ice cold towels once in a while, which were nice as the day got hotter. They will have a phone to use eventually so that you can call them when you need something. One thing that I noticed was missing was a place to charge our phones. They did offer to take them to their office and charge them, but we really didn't need them and enjoyed reading and chatting. Surprisingly, the pool music was not loud. A really nice way to spend a day! Service: I must say that the people on this ship are the best! What an experienced, professional group of people. One manager told us that many on the Edge have 10-20 years of experience. The staff is friendly, funny, kind and made us feel special! Pools: The main pool was lovely. My DH swam laps in that pool every day and loved the size and temperature. The music was not so loud around the pool on the December 1 cruise (had been louder on the Press and Trade cruises). The Solarium was a gorgeous area, with plenty of comfortable loungers in pretty aqua colors. It had a nice mellow atmosphere. The pool is smaller than other X Solarium pools. The Retreat pool was small and we didn't use it, but it seemed to always have people enjoying it when I walked by. Spa: The Thermal Suite is a nice addition to the Spa and a great benefit for AQ guests. I had a two-day Thermal Suite pass for the first cruise and was only able to use it one day. I really enjoyed my experience in the spa. The people there are very nice and really want you to have a good experience. I went back on the last cruise to see if they had any day passes available. The manager, Luke, said that if I came back the next day, I could have a complimentary day pass since I never used both days of my pass a couple of cruises previously. Very sweet of him to remember. The Spa has a rich, luxurious feel and is very peaceful. Ports: We only went to the Bahamas and we didn't get off, except I got off to take pictures of the ship. With such a short cruise, we wanted to spend time on the Edge. Other: They really wanted us to use the app for a daily planner. The app worked well for most things, but we found some errors and omissions so always had a paper copy of the dailies with us. We enjoyed using the app for room controls, the ship's map and for more details about events. I'm sure it will only improve over time. I had an injury during boarding of our second cruise. It was a scary event, but Edge Medical is amazing. Dr Lever, Jane and Miguel took great care of me and helped me through a difficult time. Dr. Lever placed 8 stitches after going through my options and several days later removed them. She did such a good job that it appears that the scar will be barely visible. We passengers are lucky that the Edge has such a great medical team! Many people checked on me after my accident. Hoda, a Guest Relations manager, checked in on me a few times, Denisa, our butler for that cruise, brought ice constantly to help with the swelling and Lorenzo, who was the Celebrity person by my side after the accident and the one who called ahead to Medical, came up to me at Raw on 5 to see how I was doing and made sure we had some nice wine with our dinner. A bad experience was made easier by a great group of people! Disembarkation: Again, it was very easy (for December 1 cruise). After breakfast, we went to the Retreat to say good-bye. We went down on our own about 9:00 and there was a line - we waited about 10 minutes and then we were off the ship. We walked to the luggage area and found ours immediately in the numbered areas. We had the facial recognition screen again and didn't need to show our passports. We went into the "nothing to declare" line and were waved right through without stopping. The taxi stand is a 5 minute walk from the terminal (across the street). We got a cab and then were whisked away! Quick and easy! Overall: With three short cruises, it was hard to really relax and do everything we wanted to. It was a taste of the Edge and we are so looking forward to our return in 7 weeks!! We felt pampered, had exceptional food and drink, slept well in our comfortable beds, met some amazing people (guests and crew), saw art that made us think and feel, saw interesting performances we will never forget and relaxed to music that made us happy. Are there things we would change about the ship? Of course, as I outlined above, there are things that could improve (for us, the two major items are that the balcony furniture needs improvement and the music/other entertainment needs balancing in the evening to cover a broader range of interests). We probably won't book an infinite veranda, but hope they improve those as well. Hopefully, Celebrity will take the feedback they receive and make necessary changes to improve areas of weakness so that the Edge Class will be a huge success! Read Less
1 Helpful Vote
Sail Date: December 2018
This ship is gorgeous and breathtakingly Fabulous! There were plenty of wonderful hideaway places for privacy and relaxation. The service was attentive and polite. The fitness area and spa were designed with thought and grace. The ... Read More
This ship is gorgeous and breathtakingly Fabulous! There were plenty of wonderful hideaway places for privacy and relaxation. The service was attentive and polite. The fitness area and spa were designed with thought and grace. The attention to detail in the design were everywhere. The art was modern and tasteful. The food was excellent with a lot of variety. The embarkation was seemless and speedy. My room was spacious and I had plenty of storage for all my necessities. I especially enjoyed the walking track and greenery. This was my first Celebrity experience but I have booked two more on the Edge and Apex due to my satisfaction with this experience. I cannot fathom why some folks did not embrace this ship with all of its high qualities. Rest assured you will not be disappointed with the Edge class. The staff are very proud of the changes for Celebrity. Enjoy! Read Less
8 Helpful Votes
Sail Date: December 2018
We are long time Celebrity cruisers and have been eagerly anticipating this ship. I will begin by saying that Edge is beautifully decorated - tasteful furnishings, interesting artwork and restful color scheme. I'm also fascinated by ... Read More
We are long time Celebrity cruisers and have been eagerly anticipating this ship. I will begin by saying that Edge is beautifully decorated - tasteful furnishings, interesting artwork and restful color scheme. I'm also fascinated by the incredible technology used throughout the ship. All that being said, there were definitely some issues that I hope can be corrected on the next ships in this class. The concept of 4 main dining rooms with different menus sounds great, until one realizes that specialty menus don't change from night to night. Perhaps on a longer cruise, the menus will change. If not, I could easily see becoming bored with each of these restaurants on a 1 - 2 week cruise. The Ocean View Cafe was great - food was well prepared and the addition of a quiet area toward the front of the space was especially nice. We chose not to dine in specialty restaurants, as we wanted to get a picture of what an average cruiser might expect. Service in the restaurants was excellent, as always. I found the pervasive, loud techno pop music unappealing - On previous cruises, we have enjoyed bars/lounges with either classical music or light jazz - Couldn't find a single place on Edge to have a quiet drink and conversation in the evening - Everyone was yelling to be heard over the volume of the music. As a grandmother and an RN with a background in Risk Management, I identified several safety hazards that should be quickly corrected. For example, there is a wonderful sculpture outside Cypress featuring numerous metal 'spikes' at just the right level for injuring a child or someone unsteady on their feet. There's also a pearl sailing ship and several other beautiful installations that will appeal to curious little fingers - In the central space (martini bar, Bistro, etc) the stairs from level 4 to 5 are dark wood and the outer edge of each tread on the spiral stair is uneven. It was very difficult to see this unexpected change in treads when going from deck 5 to deck 4, even with under-stair lighting. The crew on this ship was outstanding! Everyone was friendly and helpful, which has always been our experience with Celebrity. I am hopeful that Celebrity will rethink the plan to incorporate Edge ideas into the existing fleet. In my opinion, both the Solstice and Millennium class ships are vastly more cruiser friendly. We have agreed that we will choose not to return to Edge, no matter how pretty if is! Read Less
37 Helpful Votes
Sail Date: December 2018
We chose this ship because it is new and we fell for the hype. It was a bad mistake and we will never sail on this ship again. The ship's designers apparently have never sailed on a cruise ship before. The closest elevator to ... Read More
We chose this ship because it is new and we fell for the hype. It was a bad mistake and we will never sail on this ship again. The ship's designers apparently have never sailed on a cruise ship before. The closest elevator to our cabin was over 300 feet away and they were always crowded. There were so many design flaws in the cabin layout and the public areas I would have to write a book just to point out the worst ones. The main dining rooms have a fixed menu that apparently never changes and they wouldn't take reservations, it's first come, first serve. Shipboard activities were restricted to the casino, bars, marketing shore excursions and overpriced shops. The most entertaining activity was the life boat drill. This ship is not child friendly with many small breakable "art" objects within reach of small hands, such as a model ship made out of stringed pearls just the right size to shove up your nose. Read Less
2 Helpful Votes
Sail Date: December 2018
We are an early 40s couple and have cruised a lot with various lines including Celebrity which is our favourite. Had watched The Edge since it was announced and couldn’t wait to check her out. Wasn’t sure if the ship would live up to ... Read More
We are an early 40s couple and have cruised a lot with various lines including Celebrity which is our favourite. Had watched The Edge since it was announced and couldn’t wait to check her out. Wasn’t sure if the ship would live up to the hype and we were also on a preview cruise so expect things to not be perfect. Verdict...Loved it!!! Embarkation so quick and easy in the new terminal. Liked being able to drop bags off at the cabin first off then able to explore the ship without carting around the bags. Grand Plaza is the first thing we saw and it is magnificent. Very elegant design like the lobby of a high end hotel/resort with a big modern chandelier. Also home of the Martini Bar. In fact the whole ship feels more like a resort than a traditional cruise ship which we really liked. It is different and not necessarily like our previous cruises with Celebrity. I’ve read a lot of different view points on the ship and I’d say go onboard with an open mind and be open to a new experience. We had an infinite veranda which was bigger than previous Solstice cabins. Very warm neutral tones and the nicest cabin we have stayed in. Bed very comfy (firmer side), lots of storage particularly drawers. The new infinite veranda makes the room so much brighter and more open. Small table on veranda makes it a bit of a challenge to eat room service. Overall the new concept is a winner - felt more spacious and bright. So many beautiful spaces onboard. Eden was gorgeous - so open bright, funky furniture, and plants everywhere. There’s also outdoor seating on either side kind of tucked away. Nice salads in the Eden cafe (included) and not very busy. We had dinner at the Eden restaurant. Food quite fancy and delicious, service best on ship. Performers serve some of the food and they do a show later in the evening. Very different to anything we’ve seen on a ship. Hard to describe - quirky characters roaming and interacting with guests. Perhaps the show part was a bit long and needs more music. Kinda cool though. There are 4 main dining rooms and each has some specialty dishes such as French options in Normandie + the regular menu. Decor beautiful and food great quality - up there with the best. Tables a little close to each other although didn’t seem that busy. Oceanview cafe was very high end the ceilings were really high so have great sense of space. Not your usual buffet. Food selection great and quality also excellent. Outdoor seating at back although can get very hot in the sun so umbrellas would help. During the day we like to maybe use the gym and chill by the pool - not really into quizzes, bingo etc. Pool area had heaps of loungers and was another beautiful space. Different levels so you could see the ocean wherever you were sitting. Music duo played chilled tunes kind of like a beach club. We had some drinks on Magic Carpet. Thought it might be a bit of a gimmick but it was such a cool space with great views off the side of the ship. Once again like a cool luxury resort outdoor lounge area. It moves to dyfferent levels and I believe you can do dinner on it some nights. Ship seemed to have lots of glass and great views everywhere. Rooftop Garden was a better use of space than the lawn club with lots seating and games you can play during the day. Very chilled space and they had live music at night. Didn’t try the grill. We are Elite and instead of the Elite happy hour you had 3 free drink vouchers to use in the bars. The Martini Bar in the Plaza was our favourite although it was very busy during happy hour. Staff did their best but maybe more staff during these peak times would help. Theatre also different a big round stage with a massive screen - so everyone had a great view. Only saw one big production show which was very contemporary and less ‘traditional’ then usual shows. Also saw Hype which was like a concert. Main singer was fantastic and the music was very now. Being a preview cruise overall the service was excellent and I’m sure will be tweaked and improve further once the ship settles. Surprisingly for a brand new ship it seemed to work really well overall. Overall we loved our short cruise on Edge and are booked for Europe next year. Yes it’s different but I think that’s a good thing. Feels much more like a luxury resort and while traditionalists may struggle don’t go on expecting the same same and you’ll have a great time. A few things will improve over time and nothing is ever perfect but we loved it. The ship is so beautiful with so many cool spaces, warm neutral tones and different textures, and great attention to detail. Can’t wait for Europe 2019 and to experience more of the restaurants, etc. Read Less
26 Helpful Votes
Sail Date: December 2018
We have been on 4 other Celebrity cruises, three of those in Aquaclass and loved it We had heard so much about the Edge and decided a 3 day cruise wouldn't be a bad idea before committing to a longer trip. A previous reviewer gave ... Read More
We have been on 4 other Celebrity cruises, three of those in Aquaclass and loved it We had heard so much about the Edge and decided a 3 day cruise wouldn't be a bad idea before committing to a longer trip. A previous reviewer gave an accurate description of the new infinity balcony stateroom. Cheap looking furniture, laminate flooring on the walls, no cabinets in the bathroom--just open shelving. I tend to be messy so a cabinet door is a necessity for me so a traveling companion isn't bothered by my stuff. My friend and I nicknamed our cabin 'The Box.' A problem we ran into was that one of us is an early bird and the other is a night owl who loves to sleep in. On the other ships you can easily grab a coffee, open the sliding door enough to slip through, and enjoy the fresh air on your own balcony. With the new set up, there is one motorized shade that goes up and down the window. So you can't sit out on the balcony without filling the room with light and waking the other person. Celebrity has changed the dining experiences. They recognize that there's money to be made by attracting passengers to the specialty restaurants and so they've increased the number of them. As a result, we felt as if they had sacrificed space and location of Blu, the Aquaclass restaurant. No longer are there windows to look out at the sea. There are windows but if the shades were up you would see lifeboats and a deck. There is no wall separating Blu from the hallway. We sat beside a metallic curtain and listened to all of the noise from people going by in the hallway. It felt as if we were sitting in the hallway, not in a restaurant. Last, but not least, a huge disappointment for us was the elimination of the Cellar Masters. We like to try different wines, so prefer not to buy bottles. Instead we like to have different wines by the glass at each course of a meal. We checked the wine lists at all of the restaurants and they were disappointing, to say the least. The only reason I gave this cruise a 2 star instead of 1 star was because of the staff. Our cabin attendant, Winston, was great and so were all of the staff of Blu. Read Less
22 Helpful Votes
Sail Date: December 2018
An opportunity to get away for a weekend to celebrate a birthday, an anniversary, and spend quality time with friends -- on what was billed as the latest state-of-the-art ship. Areas in need of improvement: * Guest services takes far ... Read More
An opportunity to get away for a weekend to celebrate a birthday, an anniversary, and spend quality time with friends -- on what was billed as the latest state-of-the-art ship. Areas in need of improvement: * Guest services takes far too long to answer the phone * Need more staff at the guest services desk * Staff needs to be more knowledgeable -- many had difficulty answering questions * Technology needs to work better, especially two systems that can "speak" to each other (e.g., We got a message that we didn't have a credit card on file, which is utterly impossible or we would not have been allowed to board the ship in the first place -- and the excuse was that two systems don't communicate with each other. We had a similar issue with not getting back a credit for a cancelled specialty dining reservation -- which was eventually favorably resolved) * Don't release a beta version of the Celebrity App -- much of it didn't work and it wasn't that intuitive to use... and the ability to contact on-board guests would be great if the notification triggered a sound so you know someone is trying to reach you on the app. * Add more servers at the buffet to clear tables and bring coffee * Raw on Five leaves much to be desired. The sushi menu is too limited, too ordinary. Very disappointing for a sushi lover. * Music at the pool is utterly deafening and needs to be alternated with something still lively but soothing... and while the solarium is more peaceful, it's still indoors and doesn't really give the feeling of being outside despite the domed roof. * There should be staff roaming the pool for drink orders -- and to freshen chaise lounges soon after guests leave. * There needs to be some smaller, more intimate spaces on board where a group can gather before dinner for softer music, drinks, and hors d'oeuvres * It's ridiculous to charge extra for certain flavors of ice cream! Can you imagine a $4 up-charge for a single scoop of coconut ice cream? And the ice cream bar should be larger and staffed with more servers so the line isn't so long. The ice cream was delicious! Too delicious! * Ditto for the cappuccino/dessert bar -- excellent, but poorly staffed. * The ship's layout is a bit difficult to master, especially because you need to follow a circuitous route to get to some locations -- so why not put an easy-to-read map in every cabin? (Note: Signage by the elevators is excellent) * We loved the art on board the ship, but would have liked an art tour or at least small signage by each piece to identify the work and the artist. Unfortunately, staff were not knowledgeable about artists' names -- but, thankfully, there's a large book in every cabin that has some of that information in it. And one of the most diligent members of the management team did get us the name of artist we especially liked -- and our own copy of the Edge book to take home! She was great! * The edge veranda was more hype than anything else... Obstructed view (dirty upper window and wide railing bar across the width of the glass enclosure) when you're sitting, and if you leave the top window open, the cabin becomes too hot. * Need to add some sophisticated, informative guest lectures, especially on sea days. We believe we'd be bored if there were more than one sea day. * Some very long waits for elevators. What's great: * The best -- Eden! Definitely eat there if you're a foodie looking for an immersive experience that's different than any other you've experienced on or off a ship! * Staff are truly friendly and try hard to be helpful * Delicious wide range of selections at the buffet for breakfast and lunch! * Main theatre is amazing! The lighting effects steal the show! Great views from every seat! Some excellent singers, dancers, and musicians on board, but the comedian wasn't great. * State-of-the-art gym. * Excellent hair & nail salon. * Embarkation & debarkation were super simple, with the former a bit better organized than the latter. * Everything is sparkling clean!!! But the beautiful curved wooden staircase, center-ship between decks 4 and 5, will probably need to be replaced or frequently refinished as it's already quite scuffed. * Although much of the interior design is "gimicky," it's all rather beautiful! :) Read Less
3 Helpful Votes
Sail Date: December 2018
I was very excited to learn that I would be on the first paying customer sailing on the much hyped new Edge, it sort of went downhill from there. The new terminal is great and embarkation was probably the smoothest I have ever experienced. ... Read More
I was very excited to learn that I would be on the first paying customer sailing on the much hyped new Edge, it sort of went downhill from there. The new terminal is great and embarkation was probably the smoothest I have ever experienced. The ship itself is very nice- like a boutique hotel. Which is good and bad. Good if that is what you are looking for, bad if you want to feel like you are on a ship. The grand foyer is missing and has been replaced by a three story open area. The martini bar is small, I like the one on the Solstice class ships that are more of an ice bar and more of an entertainment venue. Personally I think the Eden bar is trying too hard. When we were there they had "interactive" actors- which just stood around and looked out of place, plus lots of "fog" for effect. The drinks there are WAY overpriced. They did not have bingo- a ship staple, and they posted a trivia contest but it was canx with no notice. Not sure if it was because it was only a 3 day sailing but we were bored, as there were really no daytime activities other than going to the Spa to learn about all the products or services you could buy. I tried using the app, but the chat messenger did not work (it was so bad there was a line of people up and around the Guest Services area looking for assistance). Also, the app had times listed for restaurant times and show times, but it conflicted with the printed paper daily list of activities. The staff told us to follow the paper times, not sure why they couldn't have just updated the times on the app. Another thing that they changed is that instead of a main dining room, you now have to select from 5 smaller venues, each with a different theme. We were on the select dining time plan- and a couple of times we could not get into the restaurant we wanted. We were a party of two, and in these new smaller venues they put the two-tops so close together that you can't get in if you are on the wall side of the table, and you have no privacy to speak. Again, not sure if they needed to work the kinks out, or they were not expecting people for breakfast after 9am (paper said the restaurant closed at 9- app said 9:30), but breakfast took two hours. We also dined at the Rooftop Garden Grill, don’t waste your money….basically the same menu as a Chilis. All in all I would say the ship is ok, not sure I would book it again, especially since the pricing for sailing on the Edge vs sailing on a Solstice class for the same itinerary is so much more. While the Edge is shiny and new, I personally like the layout, atmosphere of Solstice class or Millennium class ships better. Read Less
9 Helpful Votes
Sail Date: December 2018
I chose Celebrity because I've sailed with them twice before and every experience has been excellent. Also, Edge is the newest of the fleet and I was excited to see and experience all it had to offer. Over a year of anticipation and I ... Read More
I chose Celebrity because I've sailed with them twice before and every experience has been excellent. Also, Edge is the newest of the fleet and I was excited to see and experience all it had to offer. Over a year of anticipation and I was so disappointed. So here goes... We sailed from the port of Fort Lauderdale and embarkation and disembarkation was easy breezy. No problems there. Upon boarding the ship, it’s absolutely gorgeous. The ship is just beautiful. I loved the art exhibited all over the ship. My favorite place to hang was Eden. Eden has 2 floating chairs that are just so comfy, they are located towards the back of the venue as you walk up the ramp. Cabin: (Panoramic Oceanview Cabin) We were allowed us to go directly to our room when we boarded. However, our room happened to still be in the process of being cleaned, so my friend and I decided to head to the Guest Services to confirm our dining options and head to the Spa to book appointments. Once we had everything planned and ate lunch we went back to the room to unpack. Our room was gorgeous, but they forgot to clean the draws out. There was debris in almost every draw which we thought was odd since this was one of the first sailings. Later we discovered that there were employees who utilized the room for some time before hand. In any case, our stewardess was a dear and came back to clean it out. The only complaint I have is that the phones have outdated features. There wasn’t a speaker phone button. It’s been so long since I’ve had to literally stand by the base of a phone to conduct a conversation or wait for someone to pick up. You don’t realize how much of an inconvenience it is until you’re on hold for 30 mins, when you could be multi-tasking while you wait. Spa (Thermal Suite and Treatments): This was a 3-day cruise, so I didn’t expect to do much but lounge in the solarium and hang in the spa during the day. The spa ran a special on treatments if we booked something same day. Essential we could purchase a 60 min massage and get an additional 15mins for no additional cost. So, we indulged, and our therapists were excellent! However, there was a loud banging noise coming from above us and it was hard to relax. I figured it was just the location of our room and they must have been fixing something. Later during my subsequent treatments, I would learn that the spa was built under the fitness area so in some of the treatment room you can hear people working out above you. Day 2 - I headed to the spa for some R&R and it was so crowded. I couldn’t get a hot bed, the floating room was full, the saunas were full, one of the steam rooms was broke and the other was full. So, I occupied the rain shower room for a few minutes in the hopes that something would free up. When it did, I couldn’t relax because a couple of my fellow passengers thought it would be a good idea to gather around and watch a football game on a cell phone with no air plugs. (huh?!) this is a spa, right?! So, I decided to leave and perhaps come back at another time. However, when I returned it was more crowded than before and louder. So, I decided to refund my thermal suite purchase. I mean, what’s the point if I can’t enjoy it. I still had some treatments lined up and I would come back for my appointments. At the end of the day, my opinion is that the thermal suite isn’t worth the money. Dining (Café, Tuscany, Cosmopolitan, Eden, Fine Cut Steakhouse): Over all the food on the ship was meh! Which is to say that it was okay not bad, but certainly not to the level of “Goodness and Yumminess” that was my previous cruise experiences with Celebrity. The Café had a very nice variety of food the dessert was the highlight. The first night for dinner at Tuscany, I was told I couldn’t have anything other than water or coffee unless I purchased a drink package. So, I asked about some lemonade (it’s free in the café). I was kindly told that if I wanted lemonade I could go up to the café and get some. To this, me and my friend chuckled. I mean we were both in a state of shock, but our server was not joking in the least. Also, if you’re hanging out late in the casino or coming from the club, don’t expect to have somewhere to go and get a late-night snack. There were no late-night munching spots, which is usually a cruise staple. The highlight of my dining experience was Fine Cut Steakhouse. For an additional $55 dollars, I was able to get a meal worth bragging about. I had the ribeye and lobster and it was AMAZING! I would most definitely recommend. This is what I’m used to experiencing on Celebrity at ALL their eating venues whether they are specialty or not. Entertainment/Activities: My biggest pet peeve on this cruise was the entertainment and activities. In a nutshell - IT SUCKED! I’m not sure if that was because it was a short cruise, but that shouldn’t be an excuse. I started to think everyone was hanging out at the spa because there was nothing else to do. Guys no exaggeration, it was plan and simply boring. Oh, but there was plenty of artwork and high-end shopping. Imagine cruising on a strip mall with art. I hope Celebrity does something about this. The shows were amateur, and the club was…. umm…. a snooze fest. I pretty much lived in the solarium and the casino. I am a huge movie buff, so I attended movie night. I was so excited, it was in the rooftop garden which is beautiful at night – the movie starts and its E.T! E.T are you serious?!…. E.T… I still can’t get over it. So, I thought hey a little popcorn or snack will make it better. Well when I inquired, I was told no popcorn or snacks. WHAT?! Who watches a movie without popcorn or snacks? Of course, I headed to the casino. Nothing else going on. Besides the cool art, here’s what I loved: The Garden of Eden - Order the chicken pita salad for lunch. In the evening when it’s quiet, the floating chairs are very Zen like. Rooftop Garden – Especially in the evening, but it can get a bit chilly Fine Cut Steakhouse – the service and food were impeccable New App – It was cool being able to adjust the room temp and lighting from your phone. It was still in beta at the time so hopefully they will have all the features up and running by 2019. Read Less
16 Helpful Votes
Sail Date: December 2018
After all the coverage the press gave this ship, we could not wait to get on it. The ship is beautiful, and there is a lot of technology, but that's it. The infinite veranda was something everyone was talking about, the ... Read More
After all the coverage the press gave this ship, we could not wait to get on it. The ship is beautiful, and there is a lot of technology, but that's it. The infinite veranda was something everyone was talking about, the thing wrong was that the balcony was smaller than most balconies on other ships. The blind which has to be pulled down whenever privacy is needed, takes away part of the balcony space because the chairs have to be moved out of its way. Another thing is that there is not enough closet space. There are many dining venues, but the complimentary dining rooms all serve the same things except for a small section which is the specialty of that restaurant. One good thing is that the restaurants are not over crowded. Not enough entertainment or activities, the ship is for people that want to spend days sleeping or just sitting around doing nothing. The crew tries to give great service, but they seemed to be lost. Many of them were new and didn't know how to go about doing some things. When the cruise was over, unlike other cruises, I didn't feel sad and like other guests, I just wanted to hurry and get off. The disembarkation process was very slow. I didn't mind waiting because the area was comfortable but when our number was called the lines where incredible. Read Less
15 Helpful Votes
Sail Date: December 2018
SAVE your money - SAVE your time - SAVE your breath for complaining, you will need it. We were SUITE CLASS guests travelling in a Sky Suite so we had access to The Retreat with our fare. Firstly, lets just say this ship is not your ... Read More
SAVE your money - SAVE your time - SAVE your breath for complaining, you will need it. We were SUITE CLASS guests travelling in a Sky Suite so we had access to The Retreat with our fare. Firstly, lets just say this ship is not your "typical Celebrity experience" . There is no secluded Micheal's Club with an intimate gentlemens club feel. There is no luxurious Luminae Restaurant with comfortable seating, attentive servers and SMILES with flavorful food. There is no special "INVITE" to meet the Senior Officers. And no music you can listen too to relax. The first mistake Celebrity Cruises made was they recruited or elevated staff from other ships that are all PRIMADONNAS. Any HR person will tell you - primadonnas don't work well with each other. We saw staff walk right by others with no team work, no acknowledgments to each other or the GUESTS. The manager in The Retreat was from the Reflection vessel (which he did an OK job) - well on this ship he is in Over His Head. The Retreat was a mess.....No serving staff, stuck up Concierges, dirty toilets, and when food came out - it RAN OUT - and was never replaced. All the chairs in The Retreat are so UNCOMFORTABLE, it makes you want to leave as soon as you sit down. Plus, don't even get me started on the private pool deck with no shade, terrible drinks that you have to pay for unless you have a drink package, and tables glued to the deck floor so you can't move them nor set a drink on them. JUST AWFUL. The entire experience was NOT CELEBRITY worthy. Watch out for the REVOLUTION on the Solstice Class ships. It won't be the only REVOLT Celebrity will see.. Read Less
8 Helpful Votes
Sail Date: December 2018
Took 3 day cruise Dec 6-9, 2018. We had a inside room on 11th deck. I liked the closets on each side of the room and the bathroom. Room was ok and got the job done. I can't quite figure out who thought it would be a good idea to put ... Read More
Took 3 day cruise Dec 6-9, 2018. We had a inside room on 11th deck. I liked the closets on each side of the room and the bathroom. Room was ok and got the job done. I can't quite figure out who thought it would be a good idea to put so many pillows in a small cabin. I think we had 14 or 16. Now their biggest problem they are going to have with the cabins is the veranda rooms and not for the reasons everyone here is discussing. We all know you are not to smoke in the rooms BUT we all know some people try to get away with it because they have a balcony room. On other ships you go out on your balcony and shut the door behind you and the smoke does not come back into the room. With this new veranda that does not happen. The cigarette smoke is pulled back into the room and the vent system circulates through out the whole floor. Now this is very had to catch the person smoking and given how much they paid for that room no one is going to take it upon themselves to confront anyone without absolute proof. I can't believe no one on their design team did not see this coming. Now another design flaw is the main theater. I can best describe the seats as being designed by the same person that designs airplane seats. My elbow was in the cup holder the whole time, no leg room and small seats. They need to pull out all the seats and put in seats they would like to set in then maybe they will start listening to some old time designers that know what they are doing. Entertainment in the theater does not need to be lambasted any more than it already has here but my advise would be to bring in Cirque ASAP to save the show. Note: the entertainers worked their tail off and they were not to blame for terrible shows, it it the concept. Floating carpet, hmmm, i walked onto it looked around and walked off and that was the extent of my time on the magic carpet. My guess is most passenger saw no use for this elevator. Cruise director was NA (Does Not Apply) , never saw him. Ship is not a party ship. If your looking for a good time go to the Reflection. If you want quiet all the time with soothing music everywhere this is the ship for you. In the end I was looking forward to getting off after 3 days. Read Less
20 Helpful Votes
Sail Date: December 2018
Review from Dec 6th preview 3 night. Bit about us, couple, both 34 and about 30+ cruises between us. Overall amazing ship and overall experience in our view. I do feel that those looking for a more traditional ship/experience may ... Read More
Review from Dec 6th preview 3 night. Bit about us, couple, both 34 and about 30+ cruises between us. Overall amazing ship and overall experience in our view. I do feel that those looking for a more traditional ship/experience may not find it on this modern ship. Modern in design and culture/vide reflected in activities, drinks, music, shows etc. Embarkation - in new Fort Lauderdale terminal was a breeze. Curb to ship on 2 mins! Using the celebrity app we completed all forms, photo and passport ahead and literally just walked on. Seapass was waiting for us at room in a sealed envelope. App was great. No issues. Stateroom - Infinite veranda. Design is subjected but we loved it. Clean, bright, modern. For two lots of storage, perhaps not for a longer cruise. Bathroom was good size, large shower. New sliding window veranda has pros and cons and won’t be everyone’s cup of tea. There are traditional balcony rooms available. We liked it as felt made room feel bigger and very airy little frames/superstructure In way of views. In port we did experience the window close and be deactivated for a few hours, I can see how this would be annoying. Dining - we didn’t get chance to try any speciality dining but the 4 main dining rooms where great. Each has 10% of the menu exclusive to that restaurants “theme” (French, Italian, Greek, contemporary American) the rest is the same across each restaurant but changes nightly. With some classics served every night. Entertainment - main shows had some great talent! Overall all the entertainment is contemporary. Think pool side DJs/singer performing vocal house mixes, club played EDM and Eden is Immersive “theatre” that millennials lap up but other just won’t get. Again we loved it just a super cool space, vibe and unique cocktails. Overall we loved everything about this ship, it is a game changer in the cruise business in our view there isn’t anything like it currently (maybe virgin voyages once they launch) and it will divide opinion especially with those used to how celebrity has done things in the past. Go with an open mind and enjoy! Read Less
5 Helpful Votes
Sail Date: December 2018
When only the best will do you have to try the new Celebrity Edge.From the magnificent terminal to the unbelievable ship itself get ready to be blown away...We had a S3 sky suite #8200 which was by far the best sky suite we have ever had ... Read More
When only the best will do you have to try the new Celebrity Edge.From the magnificent terminal to the unbelievable ship itself get ready to be blown away...We had a S3 sky suite #8200 which was by far the best sky suite we have ever had and was in fact as good as any Celebrity suite we have had on previous cruises.. Dining at the illumini was great.The food, the waiters by far the best in the whole fleet . We have tried at least seven different cruise line and sailed some forty plus times so nothing it exactly new to us or at least that's what we thought ..but a walk thru Eden or dare we say drinks on the magic carpet awakens your senses to the wonders of the sea and the ships that Celebrity sails upon it. Three days offers only a taste to wetting your plate and thier seven day offerings will also seem way to short for the full exploration of this might so well named beauty ....It does in fact take one to THE EDGE Read Less
13 Helpful Votes
Sail Date: December 2018
The ship is beautiful and decorated in a unique style that leans more to contemporary. Our Deluxe Oceanview cabin had a huge round opening where the top half was open and the bottom served as the railing for the verandah. The verandah was ... Read More
The ship is beautiful and decorated in a unique style that leans more to contemporary. Our Deluxe Oceanview cabin had a huge round opening where the top half was open and the bottom served as the railing for the verandah. The verandah was EXTREMELY small with just enough room to sit and not move in the 2 chairs w/mini table. Unlike other ships. the chairs on the verandah were padded and pretty stylish. The bathroom was gorgeous. Now to the cruise itself. The food quality in the dining rooms and even at the buffet was really, really good and the service/staff were superior. Always smiling, energetic and upbeat. We found the evening shows to be poor. One night a guy singing songs we have never heard except for an occasional Bruno Mars song. Another night a woman singing with backup but she seemed to be pushing a message about equality; me too; etc. We don't attend shows to hear messages about how one should think/behave. Basically the shows had little to no dancers and seemed to rely a lot on technological moving screens behind the singer. Many people walked out during the shows. The other negative was other than casino or lounging at the pool, there was nothing to do on sea day. There were hourly things listed but there were auctions, lectures on face care, acupuncture-all things that lead to selling you products. No bingo, pool games, trivia contests, no library. I think if you have more than 1 sea day you will be bored. That said, overall we did enjoy it and would book the Edge again. Read Less
25 Helpful Votes
Sail Date: December 2018
I've been monitoring this ship's construction for a long time and was very excited to experience it to see if it lived up to the hype. Some areas did. Others did not. Overall I felt it was a swing and a miss. I also think your ... Read More
I've been monitoring this ship's construction for a long time and was very excited to experience it to see if it lived up to the hype. Some areas did. Others did not. Overall I felt it was a swing and a miss. I also think your experience - and the reason the reviews on this ship are so varied - will depend on your choice of cabin. More on that later. I should preface this by stating that we were in an Infinite Veranda. I think anyone staying in a traditional balcony room - or better a Suite class or higher - will end up with a much better experience. The new terminal - Port 25 - is beautiful. We used the Mobile App to do our online check-in ahead of time. We also had Expedited Arrival. It was incredibly easy. Being a 3 day cruise we had carry-on luggage. So we walked into the terminal, showed our passport and Mobile Pass, and waited. We got there a bit early but did not have to wait too long before they let us get on the ship. I highly recommend using the Mobile App and online check-in. The Mobile App was super useful the entire time during the cruise. We loved it. The overall design of the Edge is stunning. Highlights include the Grand Plaza, Eden, Magic Carpet, Resort deck, and the Oceanview Cafe. The look and feel was very much boutique high end hotel rather that cruise ship. Kudos to the design team for their efforts. Just on visual design alone the ship gets 5 stars. There is nothing else like it. We dined in four areas - Cosmopolitan (one of the main dining rooms), Oceanview Cafe (the buffet), Petit Chef (extra pay), and Eden Cafe (lunch). The food was consistently fantastic everywhere we dined. Absolutely no complaints. The buffet area has to be one of the best ever. The 2 story soaring ceilings really open the space up. Instead of the traditional port/starboard cafeteria style lines, the Cafe is more of an open market area that cuts across the entire ship. None of the "sorry this side is closed go around" to deal with. Le Petit Chef is the restaurant where they use Skullmapping technology to beam a 3D-ish "show" onto your table and plate. It was very entertaining and the food was great. I recommend it. Eden Cafe was tasty but the salads were small. This was only for the lunch in the cafe, but it is a nice break if you want something light. There is also an extra-pay Eden restaurant for dinner, but we did not do that. We took in one show - The Jewelry Box - in the main theater. The theater itself is spectacular. The A/V experience was excellent. We did the first show of the night and the audio balance between vocals and music were off, drowning out some of the singers. It's a Preview cruise, so there were bound to be bumps. We heard the second show was better. We did not do the shows in Eden. To be honest, they just looked very weird. Eden itself is stunning. The entire multilevel design gives you endless spaces to relax, read, or socialize. It will be interesting to see if the show they do at night becomes a recurring thing or they change it to something else. I did not hear anyone praising it. I feel Eden and the Magic Carpet will be true highlights of all of the Edge class ships. Eden does indeed change in look and feel depending on the time of day. We did not dine on the Magic Carpet but we stopped in for cocktails during the day at sea. Here's a tip for you - if the daily agenda shows the MC will be doing both lunch and dinner that day, they will keep it parked on Deck 5. Lunch will end at 1:30pm and they will need to reset it. By 2pm it was open for drinks. Probably until 5 or 5:30 until they had to set up for dinner. At least that was our experience on our 3 night cruise. Sitting out there was fantastic. It was an almost surreal experience to look back at the side of the ship. We had champagne and watched the sun begin to set. It is a beautifully designed space. The Grand Plaza is wonderful. Of all of the spaces on the ship this one felt like it was perfectly designed. I wouldn't change a thing. Nothing but applause. I also want to praise the staff. They were fantastic. The team working the Martini Bar was highly entertaining as well. So far so good. So where does it start to fall down? A few areas: Design As gorgeous as the ship is, some of the design choices did not follow the "form follows function" rule. Meaning they picked something fantastic looking at the expense of usability: - The martini shaped hot tubs are two flights up from the pool. If you are relaxing poolside and feel like getting in the tub it is a very long way away. So if you see an empty or almost empty tub, it will most likely be full by the time you make it up there. - The jogging/walking track seems like a great idea, however half of the time it also doubles as the primary traffic area. Meaning there are long sections of the track that do double duty as a walkway. That beautiful ramp up to the forward hot tub is a perfect example. It is very narrow - the width of the track. So if someone is truly trying to jog/run they will constantly have to stop or ask people to move. You cannot go around them because there is no room to. This is very different from a dedicated properly designed sports deck/track. We tried to do a power walk for 9 laps and kept running into a cluster of women blocking both lanes talking as they strolled. Too much of that track is walled in on both sides, making it rather useless for true exercise use. - The cabanas are beautiful, but that area also serves as the forward/aft walking area on the starboard side of the Resort deck. So when that area is closed off (for either a private event or a day at sea cabana use) you have to either plan to walk on the port side of the ship, or maneuver through the chairs and starboard side of the pool. This may sound minor, but it was very obvious that people were grinding to a halt as they tried to maneuver through the pool deck front to back on the starboard side because they could not walk the path through the cabana section. - There is no stage in the pool area. If that is by design, then why do you schedule performers there? They end up putting them at this portable podium to the right of the pool bar in-between 2 sets of stairs. When the cabanas are closed you have tons of foot traffic walking right past them to either get to the Mast Grill or the Solarium or to go upstairs. Even with the cabana section open, you still have a lot of people walking less than a foot from the entertainers. That entire forward/starboard corner of the pool is a traffic jam area. - The Rooftop Garden is beautiful but seems like a wasted space. For some odd reason they chose to put an extra-pay restaurant at the back of it. I think it was something like $45 for gourmet burgers and stuff. There is no bar to sit at in this area. You can go around to the Sunset Bar and then come back to the Garden area with a drink if you wanted to. We tried to watch a movie there one night but found it to be an odd uncomfortable place to sit. - If you are not Suite class or higher, the only way to look out the front of the ship is from the Fitness Center. There is no bar or lounge for those of us in "steerage" to enjoy. That is all reserved for those in first class. Or pay to get into the Thermal Spa at the front. - There is no type of library or dedicated quiet space. Eden has lots of quiet areas - unless there is some event going on. And we did see a few nooks and crannies off to the side in a few spots. But if you really want to go browse some books or newspapers or even bring your Kindle to read in peace, you were pretty much out of luck. Bars: The bars are beautiful and well staffed, however there are simply too few of them. By our count there are 2 indoor and 2 outdoor. Indoor you have the Martini and Eden bars. There is also the Casino bar, but the bar top is covered in gambling games. I don't really consider it a true lounge area. There is a cafe off of the Grand Plaza that also serves coffee/dessert type alcoholic drinks. But it overlooks the Martini bar, and more importantly it does not have a bar top to sit at. Outside you have the Pool bar and the Sunset bar. The Sunset bar was quite large and did have a nice view. Magic Carpet only serves as a bar intermittently depending on the time of day since it also doubles as a restaurant. It seems closed most of the time. And ... that was it. There are no other lounges anywhere, unless you are in a Suite class or higher. We ended up in the Martini or Sunset bar anytime we wanted a drink. We did one in Eden, but most of the time we went back there they would have this odd incense wafting around. The smell was a big turn off so we only tried it once. We did manage to do the Magic Carpet the only afternoon we saw it open for drinks, and it was great. Cabin: The Infinite Veranda (IV) is not a balcony room. In our opinion it sits somewhere between an ocean view and a balcony class room. Unfortunately Celebrity has made the bulk of the ship IV type rooms. It will be interesting to see how the public reacts. It was a love/hate for us. What works: It is tastefully styled. The bathroom is big with a huge shower. We had the room set up for 2 twins. The rooms alternate so you end up with the bed either near the closet or near the window. (Go with near the closet.) The closet itself seemed a bit small but there were tons of drawers and other storage areas. The room darkening blind really blackens out the room. Perfect for a daytime nap. The technology with the touch panel - or the Mobile App - to run things like the lights and power window shade are great. When you have the bifold doors open the room feels so much bigger. It really is breathtaking with the floor to ceiling windows. Open that window up and then, yes, the room suddenly connects to the air and sea and you feel like the entire room is a big balcony. We also found it much more private than a standard balcony. You really were never bothered by your next door neighbors when outside. Because you weren't really outside on a balcony. You were in a room looking out a window. Which brings me to ... What doesn't work: Others have pointed this out but I feel it needs repeating. In a traditional balcony room, if you wake up early and want to step outside to enjoy your balcony, you cannot do it in an IV room. The current design prevents this. The room darkening blind is against the window. So if you would like early morning fresh air you have to raise the blind, and then lower the window. Your cabin-mate will wake up from either the noise or the light. The bi-fold doors can be closed, but they are not super thick. And with no curtain ... This is where the room fails the "balcony" test. In reality it is an Ocean View room with a window you can lower. It is a fantastic floor to ceiling window. But it is a window, not a balcony. Using the bi-fold doors was fussy. You have to constantly move the furniture around to do the blind, bi-folds, or power shade. It wasn't worth the effort. We never used the bi-fold doors. I was the early riser and would simply go upstairs to sit and enjoy coffee seaside. Here is the other huge problem we ran into with this cabin design. In a traditional balcony room, if your outer door/window are dirty, the steward will have that cleaned when the room is serviced. With these floor to ceiling windows, the only way to clean them is with an external window washing machine. Your window must be closed for this. Now, you would think this would be a fast process. You would be wrong. We were docked in Nassau for 9 hours. At 10am we attempted to lower our window. We could not. They can override it centrally. A message on the touch panel told us it was disabled. Window washing time. We went into town. Came back 2 hours later. Still locked out. It stayed that way until 4pm. So for 6 of the 9 hours we were in port we could not sit on our "balcony." It's possible it freed up before 4pm, but by 2pm we had given up. The point is that in a traditional balcony room you are not shut out from using it for half the day. This is where the entire "veranda" label falls apart for me. Another issue is the door to the bathroom uses magnets to close it. Slick. Until it is 2am and someone gets up to use the bathroom. There is NO way to quietly close that door. The magnets slam it shut every single time. This should be an easy fix. One last minor problem is that the safe in the closet was the smallest I have ever encountered. It wouldn't even hold an iPad. I think Celebrity can make a couple of simple changes - even retrofitted on the Edge - to make the IV room more usable. Add a curtain in front of the bi-fold doors. This would at least allow someone to go outside and keep the room somewhat dark while the other person sits inside. They also need to revamp the window washing schedule. We were at the forward end of the ship. The IV rooms go the entire length. Were all room windows locked shut until every single one was cleaned? Can they change this? It was a 3 night cruise with 1 port and we could not use our balcony most of the time in port. What will a 7 night cruise look like? Oh, and figure a way to dampen the magnet latching bathroom door. I think the Edge has a lot to offer. I know they have 3 more sister ships planned. My advice to cruisers is to really think about the design limitations of an IV room prior to booking one. I would never get one again. Maybe if they put a curtain in and changed the window washing schedule. But I much prefer a standard balcony. If everyone in the cabin is on the same schedule, the IV room may be perfect for you because you won't feel like you are prevented from using the balcony while others sleep. Just be aware of the window washing issue. Or get a regular balcony room. Or get Suite class or higher to have more options for bars/lounges as well as access to the front of the ship. My advice to Celebrity is to consider adding more lounges to the upcoming sister ships. Ditch a couple of those extra-pay restaurants for some unique lounges. Add a library/quiet area back in. Let those of us in steerage access the front of the ship somehow. And figure out a way to darken the IV room at the bi-fold door area. Or reduce the number of IV rooms with true balcony ones. Maybe you can cluster the IV rooms together to make window washing faster. Who knows. But I felt the IV room was not a balcony room, and you need to either change your marketing or change the room design. I most likely will not sail the Edge again. If I did I would get a regular balcony room. Or if I could afford it I would do the Single person IV room. But the lack of bars/lounges got boring during a 3 night cruise. I cannot imagine what a 7 night would be like. Read Less
Celebrity Edge Ratings
Category Editor Member
Cabins 5.0 4.0
Dining 4.5 4.2
Entertainment 4.0 3.2
Public Rooms 4.5 4.1
Fitness Recreation 5.0 3.9
Family 3.0 3.9

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