7 Helpful Votes
Sail Date: August 2019
This is our eighth cruise, our sixth with Celebrity. We chose the Edge because we wanted something new, but trusted the company to provide us with the five-star treatment we've been used to. There are reviews from inexperienced ... Read More
This is our eighth cruise, our sixth with Celebrity. We chose the Edge because we wanted something new, but trusted the company to provide us with the five-star treatment we've been used to. There are reviews from inexperienced new cruisers who loved it, and experienced cruisers who hated it (and a few in between). We weren't disappointed, so this review is aimed towards the semi-experienced cruiser who has previously been on Solstice class ships. The positives changes: - Check in and out, no lines at all. Great to get right to your room instead of hauling your carry-on up to the buffet. - Cabins were larger, with decent storage (when you moved all the art out of the way) and the bathroom very easily handled two adults with, shall we say, no small amount of "product". - Infinite Veranda came as advertised, seemed to open up the room, especially light-wise. Amazing to come into Malta and lie on the bed and see castle walls right there. Blackout shutter worked when you wanted it dark, bi-fold doors worked when you wanted light but privacy. - Food was either excellent (Eden, Le Petit Chef), or very good (Normandie MDR, buffet, Pool Grill). Both Eden and Le Petit Chef could be seen as kitschy (hey, its called "Edge" for a reason), but both the food and service were incredible. Our friends ate at the steak house and Raw and said the food was also excellent so if you want only "old school" specialty, you might want to skip the new places and try there. - Service was excellent, a few (obviously tired) crew near the end seemed to fade a bit, but Paul our cabin steward was amazing and our MDR crew very good. - The Flying Carpet was pretty amazing, nice view of Messalina and Etna as we sailed past Sicily at 8 in the morning. When we tendered it provided a great platform (and the new tenders are pretty nice too). When on the pool deck it was a great option from the very busy pool bar. - Cabanas: our friends splurged and got a cabana on the sea day, so I have no idea how much it cost, but it was a great experience, so it might be worth it for some. - Eden: we loved it. Beyond the actual setup, the service at the bar was excellent, the view amazing and during the day, it was a very quiet and uncrowded spot. The actual 10:15 show was fun if you like that Cirque de Soleil stuff, and don't miss the food options, which were a nice change from the buffet for breakfast. - Theater: we're not much into this aspect cruising, but went a few times for talks on the upcoming ports, as well as a couple of shows. Sound was amazing and the screens for the shows were great. - Other entertainment: one great solo male and solo female, (sorry, names aren't coming to me), one great band, one mediocre band. The negative changes (and some quibbles): - Shade. Yes, the Negative Nellies are actually not wrong. The Sunset Bar has little, the otherwise amazing Garden Deck basically none. Maybe this might work in Alaska or the Baltic, but not in the Mediterranean in August. We resorted to pulling chairs into the walkway for a breather. Although I didn't really miss the live grass, at least there is a canopy on the top deck of Solstice class. - Grand Plaza. Ok, not really that negative, but its certainly no Solstice. While many might not miss the atrium with the glass elevators up to the 14th floor, and the new Martini Bar is very nice, with the dance floor, multiple levels and "showtime" bartenders it wasn't near as nice as the Passport Bar. I think more would miss the size (and elegance) of the Passport Bar, Cellar Masters, Ensemble Lounge, the old Martini Bar (with the ice-counter), the World Class Bar, and the Sky Lounge. - Mast Bar is gone, which was my "go to" as you could get a burger and a beer and not have to deal with the Pool Bar. - I'm glad we didn't book the Flying Carpet for dinner: our day in Mykonos was very windy, and while the FC is amazing for drinks or simply watching the coast go by, beware of having to eat with the wind. - Dining: couldn't find out exactly how to move from one MDR to another, so we had to stick to Normandie. As well, we were seated in the far back, and had trouble actually getting into one seat as the curtain was right up against the chair. - Flow to the ship (I mean walking-wise). As we are now missing being able to access the bow (first class only!), its hard to move from side to side as you often have to walk past the specialty dining areas to get anywhere: you can't simply go straight across to get to portside from starboard. - Hot tubs. I have no idea if they are any good because I wasn't about to walk upstairs from the pool...as well, the indoor one had a large number of suspiciously young "adults", i.e., over 16... - Infinite Veranda: window SQUEEEEEKKKKKKEEEEED when used sometimes, which wasn't fun for anyone in the early morning/late nights. As well, the blackout curtain was top-down, which means when you wanted to see what it was like out...you had to open it a bit then duck down... - I couldn't get the much-vaunted app to load on my (not exactly old) tablet. The ones in our group who could get it loaded found that it didn't update automatically, and we even heard one crew member to trust the printed sheets, not the app. You've been warned... - Small quibble: no deck chairs on the lower decks. Nice to find a quiet spot on sea days especially and have a nap with the breeze going by. General Issues (which could happen on any ship): kids. Seriously, I'm not old and cranky enough to always complain about kids having fun, especially on a cruise ship vacation. But the pool was virtually held hostage by kids who continually ran and jumped in, not to mention throwing a ball from one end to the other. Fun for a few minutes but hours of it? As well, we apparently had an entire stateroom full of children with no adult supervision right beside us - both sides. As they didn't have security cards, they would open the deadbolt, they push the doors open (which would then SLAM closed). From the deck plans we saw, every OTHER stateroom has pull outs...so that means families are on either side of couples. How about...a section for quiet couples? All in all, 4 out of 5 stars. Will probably be on the Edge again next year...but...all those modern doo-dads don't appear to be very robust. Unless its refurbished more often than Solstice class, I'd hesitate to book five years from now. Read Less
2 Helpful Votes
Sail Date: August 2019
This is an honest review from a Royal Caribbean Oasis Class enthusiast. Celebrity Edge is beautiful. There were 25 of us, 2 children, 2 seniors, 4 Gen Z, and the rest Millennial Boarding in Rome– disorganized, there was no sign ... Read More
This is an honest review from a Royal Caribbean Oasis Class enthusiast. Celebrity Edge is beautiful. There were 25 of us, 2 children, 2 seniors, 4 Gen Z, and the rest Millennial Boarding in Rome– disorganized, there was no sign where the Edge entrance was, we almost entered another ship. We were dropped off in one area, we had to drag our luggage from limo to drop off (outside the building) to the terminal, to a disorganized luggage check in. Then, we have to ask somebody to tell us where we could enter to check in. Once we were in, it was a breeze. First impression – very modern, did not get the AHH!!! that I was hoping for. Being used to the Oasis class and its grandeur, the ship looked very small. As you enter, there is a pictorial area, then the poured champagne, then you look for your cabin. The chandeliers looked classy, the decors modern. Eden was okay. There was some kind of incense smell at night that was disturbing. We left. Roof top garden, beautiful at night, very hot in the morning. Music – we did NOT find it too loud. Rooms – beautiful. LOVED the IV. No noise issue, no problem with blinds, always opened the balcony. At one time, there were 25 people having a drink in one IV, laughing and talking for half an hour, we never heard the sound outside the cabin. We were amazed. Bed was great, pillows were big and fluffy. Bathrooms – A BIG PLUS, towels need upgrade. Food – A plus, but we noticed a decline in the last three days of the cruise. We were assigned to Cosmopolitan, but have no issue with trying to get in the other three venues. We loved our Cosmo Waiter - Jonathan and Assistant Waiter-Belen. Book the Magic Carpet as you board. We cannot get a booking on the second day. We were planning to try the Specialty restaurants but cancelled and went back to Cosmo. Shrimps were small. Asked where we can get bigger shrimps and the waiter said, that is it!! Desserts were okay Oceanview was very nice, high ceiling and airy. Found it small and some days, one or two buffet counters are closed/empty. We loved the Pizza and the Pizza chef Ramesh. We visit him nightly for our last bite. He made special pizza on request from us. We were lucky to have met Head Sous Chef Jeff. He is in charge of the Specialty Restaurants aboard Edge. As we sat down for dinner Aug 26, our waiter said, “No Menu” tonite. We were surprised. Then came the specialty Filipino food from the kitchen. Chef Jeff made us a dinner we will forever remember!!! Thank you Chef!!! First Aid – my grandson had a bite that got infected. We took him to the First aid station. The doctor treated him and gave us the antibiotics – no charge. Thank you Doctor!! Entertainment and activities – for the seniors who only want to sit around and people watch, this is the ship. For the rest who wants to be active and busy, this is not the ship. There is nothing to do between 7:00am to dinner. The activities being offered are so,so and not challenging at all. In other words, boring. There were three groups of entertainers that were amazing..That’s it. Children Camp at sea – My grand son (8) and Grand daughter (5) got bored and went only once. My grandson was placed in a 6-9 (I believe) level and they were doing dinosaurs and coloring. He was so interested in doing robotics. We asked for him to be moved to the next level and they declined. Staff – A PLUS – our room steward KIMBERLE was an A plus – such a lovely guy, always smiling and accommodating. The EDGE staff made our cruise wonderful!! We chose this sailing for the Ports. We were not disappointed. Tenders – most of the time, the tenders used were from the local suppliers and not the Edge life boat- Semi awful. Only once I have heard that it was used. Most people in our group who used it said it was nice. FINALLY – We loved Edge, but because we always travel together, Edge is not the ship for our active members. And one more very important thing..if you do not have a drink package, there is only ONE place to get coffee (self serve) – you have to go to Oceanview. Read Less
1 Helpful Vote
Sail Date: August 2019
Our ninth cruise. First with Celebrity. Chosen for itinerary and because we like a new ship. Overall very enjoyable cruise and would cruise again on ship and with line. This is what we liked - and didn't. Overall impression ... Read More
Our ninth cruise. First with Celebrity. Chosen for itinerary and because we like a new ship. Overall very enjoyable cruise and would cruise again on ship and with line. This is what we liked - and didn't. Overall impression of ship. Really impressive. New. Obviously. Modern and stylish. A clear and consistent design and theme which we liked. Grand Plaza buzzy. Restaurant decor pleasing. Eden is a really nice (and we found surprisingly quiet) space - a bit under-used if anything. Theatre particularly impressive. State of the art backdrops and staging. One or two smaller quieter bars wouldn't have gone amiss. Food offer Generally good in both main and speciality restaurants though with possible exception of Eden the SR didn't justify cover charge. Entrees - beef dishes in particular - really very good indeed. Service helpful and attentive. Desserts however lacked imagination throughout cruise... Breakfast buffet good but disappointed by repetitive lunchtime offer (not as good or varied as P and O for example). Entertainment Have read some less than positive reviews but we enjoyed it. Varied and catered for all passengers and tastes. Later shows busy but always found a seat. Production shows quite good and production values and staging very good. Guest entertainers were better than on our previous half dozen cruises and a mile ahead of the awful offer on our last NCL cruise. Pool and Resort Decks. Busy pool area but always found a sun bed (for the whole family). Sufficient bar service. Rooftop Garden and Sunset Bar great spaces for sailaway and into evening. Cabin We were deck 12 concierge class. Best bathroom yet in cabin of similar grade. Liked spacious cabin and information system easy to use. 'edge' balcony however is a waste of time. Preferred traditional arrangement. A gimmick too far? And although we got a deal... So more or less free... Not sure the brochure supplement for CC is warranted. Embarkation etc Was the smoothest of any ship we've ever been on. On-boarding took 5 minutes. Yes. 5. Disembarkation smooth. In port whether at pier or tender getting on and off really quick. The ship has its own tenders which double as lifeboats and they're great. So that was nearly all positive and to be clear we really enjoyed our cruise. But there is room for improvement : 1. Constant upselling of drinks packages for first 2 days. Really annoying. We drink a reasonable amount on holiday but really unless you are on board the ship during the day (we weren't from 9-3 except on sea days) you won't get value from a package. We calculated we SAVED about 500 from NOT buying them. But hey if they're included in a deal, enjoy. 2. Entertainment offer in Eden. Is bizarre. It doesn't work. Vaguely embarrassing. 3. Infinite Balconies. Well I guess it's too late to fix now... But they're pointless. 4. So is the magic carpet... Gimmick. 5. The Cabanas. At around a thousand dollars a day no wonder they're empty. But they use up deck space and obstruct views other passengers would enjoy. I saw about six in use during the whole cruise. And in the afternoon... You could just park yourself in unused ones.. Free. Celebrity... Either re-price or redesign the space? 6. Internet - the packages are simply extortionate. That's it folks. Notwithstanding above it was a great cruise. And the staff - all of them from cabin steward.. Waiting staff.... Bars... Casino... Really friendly and with a caring attitude. Read Less
2 Helpful Votes
Sail Date: August 2019
Sailed Aug 10 on 9 day western Caribbean cruise from Rome. As a point of reference I’m 73 yrs old and my lady and I have been on several cruises over the years on different cruise lines. Last year we sailed on the Solstice on an Alaska ... Read More
Sailed Aug 10 on 9 day western Caribbean cruise from Rome. As a point of reference I’m 73 yrs old and my lady and I have been on several cruises over the years on different cruise lines. Last year we sailed on the Solstice on an Alaska cruise and it was our favorite ship to date. We thoroughly enjoyed the Edge, but also miss some of the niceties offered on other ships. Pluses: • Boarding and exiting the ship was the easiest we’ve ever experienced. From the time our car dropped us off at the curb & a porter took our luggage, with our pre-check in express passes we were in our cabin in less than 10 minutes. Same exiting the ship. Luggage tags were numbered with the bus number to board for the airport. Very quick process. • One advantage of their concierge class is that on “welcome aboard” day you have exclusive access to one of the main dining rooms open for lunch, thus avoiding the crowded buffet. A welcome touch, as long as you board early. It closes at 1:30pm. • We were in concierge class on deck 12 port side near the aft elevators. Great location. We liked our cabin layout, comfortable bed, and really loved the infinite veranda. It makes the room feel larger and provides a better sense of privacy. The window is the full width of the room and the top ½ lowers electrically. You can sit or stand at the open window with no one staring at you from above or below as on a traditional balcony, and it’s quieter. The cabin attendant lowers a shade in the evening which totally blocks morning light if you wish, but we raised the shade and opened the window at night to enjoy the cool ocean air and hear the sounds of the sea. The weather when we sailed was great for this, although I realize that in different weather it could make the room uncomfortable because the A/C doesn’t run with the window open. • Dining - We liked the concept of four main dining rooms. Each has different décor and offers a bit of variety, although most of the menu is the same in each, with a few choices unique to the theme of each restaurant. We prefer select dining and just go down to dinner when we’re ready, and request a table for two. We never encountered a long wait. There are several extra cost restaurants available. We had dinner at the Petite Chef venue at Le Grand Bistro. My lady thoroughly enjoyed it, and the food was good also, although they did have to re-do my steak which came out very rare when I ordered med rare. We also had lunch there one day. Very nice menu and the food was distinctly better than what was served in the main dining rooms. We also had lunch one day at Raw on Five. We felt the offerings were OK, but not as good as the sushi places we have at home. We purchase the Go Best package with the premium beverage plan. On the Solstice you must present your cruise card(s) each time to order each glass of wine at the restaurants. On the Edge you show it just once and the wine steward returns to keep your glasses filled, an appreciated courtesy. • The buffet was nicely laid out with adequate seating available and the food was pretty good. Waiters come by frequently and offer to bring you bottled water, more coffee or alcoholic beverages. There is nice pizza station at the back area and also a small bar there. One day I complained to the bartender there that he didn’t have the premium wine we preferred. As I went back to my table a supervisor appeared and offered to bring us the wine I wanted. Nice touch. • Before we sailed I was dubious about the Eden lounge and the Edenist thing, but I found the lounge to be excellent. Beautiful layout, quiet and comforting to visit through the day and into the night, with easy listening music or soloist playing as you look out to the ocean at the rear of the ship. The Edenists appear briefly at dinner time at the Eden specialty restaurant. We dined there one night and felt the experience was exceptional, and the best we had on the ship. It was quiet and intimate, with personalized service. A four course meal is presented with two choices for each course. As a couple we each selected different choices and shared. The presentation is unique and enjoyable. The Edenists are a mythical creation of performance art, a bit strange but fun. They do a show in the later evening which was not to my taste however. Cirque du Soleil meets Star Wars. Just too weird for an old guy. • The Magic Carpet is fun. We went there a couple of times to enjoy a drink at the bar and lounge. It’s cantilevered out from the side of the ship and having the open ocean around you on three sides is nice. When it is lowered down for tendering it becomes a more friendly way to get on and off the ship. • I liked the new smart phone app that is new on the Edge. You can use it even if you haven’t signed up for the WiFi package. You can make reservations with it, see the deck plans and cruise information, and even set the lights & air conditioning in your cabin and open you cabin door. Negatives: • We enjoyed the Sky Lounge on the Solstice, which looks out to the front of the ship. On the Edge the entire front of the ship is sequestered for Suite passengers. They have their own pool, retreat area, bar and restaurant. The rest of the “lower element” must be content in the “back of the bus” so to speak. • Not enough shade. Aft on the top deck there is a really nice Rooftop Garden area and an adjoining specialty restaurant Rooftop Garden Grill. This is a beautiful area but we couldn’t use it most of the day because there are no shaded areas. Not everyone is comfortable sitting in direct sun in the hot summer. The same is true at the Sunset Bar around the corner at the rear of the ship. We felt the Sunset Bar on the Solstice was a nicer design, more inviting. The design on the Edge feels like a sterile plastic afterthought stuck in the rear of the ship. • Too crowded. The Edge has about the same number of passengers as the Solstice but it feels much more crowded. It’s really not a ship designed for kids, but there were lots of noisy kids on board our cruise. On an “at sea” day we went up to the pool deck at about 10:30 in the morning and there wasn’t a single lounge chair open anywhere near the pool or even in the Solarium. • The Grand Plaza and martini bar on this ship is a large space open to surrounding decks above. It is very noisy with either bands or recorded music and the loudness migrates up to the specialty restaurants on the decks above. In the evenings it is crowded and challenging to be comfortable, with kids all around, even by the bar. Many people come in casual clothing. The atmosphere is just not very inviting, and lacks the quiet sophistication of the one found on the Solstice. • On the Solstice, the concierge’s desk is located right in the concierge area of the ship. He gives you his card with phone number and you can walk over to see him or just call him on the phone. He was very helpful and accessible. There isn’t a way to easily contact the concierge on the Edge. No direct phone nbr and you have to walk way down to deck 5 at the front of the ship before the theater entrance to his small office. It’s as though they want to keep his existence as secret. • We’re not into a lot of the activities available but did go to two of the shows in the theater. Found them creative and unique but not particularly to our taste. In summary, we spoke with many other passengers during the cruise and found a recurring theme. People on their first cruise, or who hadn’t cruised often, love the Edge. Passengers who are veteran cruisers almost all said they wouldn’t sail on this ship again. It has the feel of a large resort hotel rather than the nautical allure and intimacy of other more traditional ships this size. As beautiful and modern as it is it lacks a “comfy cozy” feel many sophisticated travelers expect in a cruise ship. This is a comparatively expensive ship to sail on, so it’s reasonable to expect very good service, food, etc. We felt the service was very good but the food could have been better, generally speaking. It’s nice, as older travelers, that the Edge holds only about 2800 passengers. We’ve been on bigger ships and didn’t like them at all. We’re not into water slides or rock climbing and huge crowds. It would seem the Edge is not suited for families with kids, but we were disappointed to see so many on this cruise. Read Less
Sail Date: August 2019
Chosen to experience the new concept of design, dates and ports also met our requirements. Overall we loved the ship, the cabin felt spacious, well designed bathroom with plenty of storage but a mouldy smell in shower a little strange. ... Read More
Chosen to experience the new concept of design, dates and ports also met our requirements. Overall we loved the ship, the cabin felt spacious, well designed bathroom with plenty of storage but a mouldy smell in shower a little strange. Cabin itself again well designed had a gripe with the location of the wardrobe as so close to the side of bed made access a little tight. The infinity balcony, gave us more space, however to us felt like an open window rather than a balcony and was quite a slow process to open blind and window. Also blind has to be fully open to open balcony. The location of 7295 I would not recommend, when the balcony was open we could smell cigarettes wafting up from the smoking area outside Eden, also become a gathering area for smokers with load voices late into the night. We had to pass 27 cabins to reach lift/stairs - no good if an item was forgotten great for getting 10000 steps in each day! Enjoyed all meals ate in all four main restaurants plus buffet. Service good in main restaurants but hit or miss when sitting outside of the buffet. Enjoyed some entertainment the guitarist was great, the theatre productions, not as good as seen on other ships. Ports because of size of ship tended to be commercial so a view of containers most mornings something we will certainly take into account when deciding on future cruises. Read Less
4 Helpful Votes
Sail Date: July 2019
We had a wonderful time on this cruise, but there are some things we feel Celebrity could improve upon. We are a couple (early 50s) with a teenager. Here is our take on the experience: -The itinerary: Amazing! Rome, Naples, ... Read More
We had a wonderful time on this cruise, but there are some things we feel Celebrity could improve upon. We are a couple (early 50s) with a teenager. Here is our take on the experience: -The itinerary: Amazing! Rome, Naples, Livorno/Florence, Monaco, Cannes, Majorca and Barcelona. -The cabins: We had two connecting Infinite Veranda cabins. The cabins were light and comfortable. The connecting rooms made it possible for our teen son to have space and his own bed. He is very tall, so the trundle would not have worked. I caution families that crowding into one of these cabins can be done but would be extremely tight. The extra "bed" is a day bed with a trundle. The connecting door is in the wall between the two cabins, but if you have younger children, you would have to either have one of the adults in with them or bring something to prop open the door(s) in between the two cabins, as they shut automatically and were hard to open. -The Infinite Veranda: Not terrible, but this is not comparable to a real veranda. Also, they open electronically, so how long before they all start to malfunction? We probably wouldn't choose Edge again for this reason. -The family experience: There were tons of families on this cruise, and we were told, 600 children on board. We are a family, so that was fine, but if you are looking for a cruise without a lot of children, this is NOT it. If you are a family who prefers a quieter experience, this could be good, but you would be frustrated at times -- as we were -- with the crowds. The pool was so crowded every day that our son (a teen) didn't want to go in. We couldn't blame him. It didn't appeal to us either. It was murky from all the people crowding in, and the loud music was going all the time. Even the solarium pool was crowded at times with adults (often loud!) who couldn't get space in the regular pool. This is the type of thing we expected to avoid by choosing Celebrity. On the plus side, there were many activities for the whole family, and we enjoyed ourselves. -The ship overall: Gorgeous and trendy, but the "gated community" concept of the suites and the special retreat area makes the rest of the ship feel more crowded. We have cruised Celebrity twice in the past (Constellation and Eclipse), and we never felt we were on a crowded ship. Edge had crowds EVERYWHERE. -Dining: They really push the speciality restaurants on Edge, and we did try Eden one night. It was fine and different with the live actors, but nothing spectacular in terms of the food. Also, having four regular dining rooms means you don't have a relationship with your "regular" waiter, and the service is compromised, in our opinion. The buffet was great, but it was very crowded at peak times. -I would never complain about having the opportunity to take such an amazing vacation on a beautiful ship to see this part of the world. We feel fortunate to have done this, and we had the time of our lives. However, I wanted to provide some balanced information for those who are considering whether to choose Edge. -Bottom line: Edge was a good time and a gorgeous ship, and we are glad we went but would not be attracted to this ship in the future unless the itinerary was the draw. Read Less
22 Helpful Votes
Sail Date: July 2019
We did a back to back cruise as a family - 4 adults and 3 young children. Ship was great, cabin extremely disappointing, food and service were good to very good. 4 of the group were gluten free and this was well catered for. Restaurant ... Read More
We did a back to back cruise as a family - 4 adults and 3 young children. Ship was great, cabin extremely disappointing, food and service were good to very good. 4 of the group were gluten free and this was well catered for. Restaurant options very good. 4 restaurants with different cultural themes (Greek, Italian, French and American). It was great to have the regions speciality dishes on the menu as well as the standard daily changing menu. Also loved Le Petit Chef - great for kids and adults. Entertainment very good and varied. Relaxing atmosphere with photographers not in your face all the time. Also no mass cheap event sales. Interesting and innovative ship. We did sky suite 1st cruise and Concierge Balcony 2nd part of cruise. Read below, but calling it a balcony suite is almost a misnomer. The innovation with infinite verandah is a backward step for my enjoyment of cruising. And there are only limited choices available if you dont like the infinite verandah scenario. It is not a balcony Read Less
2 Helpful Votes
Sail Date: June 2019
Had Sky Suite 10159. Room nice but not big. Similar to a nice hotel room. Balcony again on the small size but adequate. Service - fantastic. Butler could not do enough for us. Waiter, assistant waiter and Sommelier in Luminae - fantastic. ... Read More
Had Sky Suite 10159. Room nice but not big. Similar to a nice hotel room. Balcony again on the small size but adequate. Service - fantastic. Butler could not do enough for us. Waiter, assistant waiter and Sommelier in Luminae - fantastic. We had a party of 7 - 4 adults and 3 young kids. Treated exceptionally wherever we went in suite area. Suite guests have their own part of the ship, including a large retreat lounge with 24/7 service and Concierge who could not do enough for us. Suite guests also have their own pool area and bar. Would thoroughly recommend the "suite" life - it is exceptional on the Edge. Ship itself was innovative and experiences were different from normal cruising. In suite area, photographers were non existent which made a nice change. No cheap sale events and formal nights (renamed evening chic) were on port days. There were 2 evening chic nights in the 7 day cruise. Staff very attentive. In summary, good changes to normal ship cruising, excellent food and service. Just as an added extra, we did a back to back - the 2nd cruise was in Concierge Balcony class. The review of our cabin is extremely different. If you want a traditional balcony that you can sit out, close off your cabin door and enjoy the fresh air, then it has to be a suite. Read Less
5 Helpful Votes
Sail Date: June 2019
Truth be told I was not loving this cruise coming up as I read all the lower rated reviews and was pretty sure this new Celebrity ship wasn’t for me. My husband and I haven’t been on a large ship in years our last cruise being with our ... Read More
Truth be told I was not loving this cruise coming up as I read all the lower rated reviews and was pretty sure this new Celebrity ship wasn’t for me. My husband and I haven’t been on a large ship in years our last cruise being with our sons perhaps 15 years ago. I had images of crowded embarkation lounge waiting an hour plus to board, long buffer lines and with mediocre food and equally mediocre entertainment. I was pleasantly surprised none of these experiences materialized. First embarkation was literally showing up having pre-checked in prior and just showing our barcoded tickets and passports. We’d sent headshots ahead of time so we got our room keys, kept our passports and headed aboard. Nice! First impression of our cabin which was a Celebrity Suite was okay. There’s an oddly wide hallway into the cabin that takes up too much room leaving the bedroom area cramped. The hallway also has no function other than an entry way into the room so it really was a wasted space. While the bedroom area was separated from the living room area, the doors separating the two spaces were glass but opaque. You couldn’t lie in bed and see out to the balcony to have a view. Another design oddity. The bathroom was the least efficiently designed space and a source of irritation all week. The toilet has a separate room with a single sink and the tub/shower was in another room with a door separating the two rooms. The connecting door was unnecessary and just an annoyance as you have to go through two doors to get to the toilet. The tub is shallow maybe 10” high and at most marginally functional. The shower had great water pressure which made up for the disappointing tub. The sink in the room with the tub is an oddly long single sink leaving little room on either side for toiletries and makeup. We made do with my husband using the other sink with the toilet that also had a single sink with a medicine cabinet. A single bathroom without separate doors and a double vanity would have been more functional and would have made the space feel larger. The living room area and balcony were the best features of the cabin. There was a coffee table and ottoman and the room is nicely decorated in beige and cream with bold orange accents. The balcony furniture allowed for sitting out with drinks or dining at a small rectangular table with chairs. No complaints there. Overall the Celebrity Suite has 450 square feet but a lot of it is wasted space (hallway), cramped (bathrooms & bed area) and designed poorly (bedroom no view, bathrooms in general). With the Celebrity Suite cabin we did have access to some private areas like the Retreat sun deck which has a small pool, a bar and large deck area with loungers and other seating options some even covered all at the front of the ship. There’s also the Retreat lounge which is like a comfy living room where you can get coffee, light foods, wine and drinks all day. There’s also the Luminae restaurant which served breakfast and dinner but more on that under restaurants later. We left from a Rome and did a combination of Celebrity shore excursions and some on our own. Notable for Celebrity were the Fragonard perfumery/St Paul de Vence I own for its art and Nice tour with a wine tasting. We’re very familiar with the Med so we did other tours on our own but felt that the price, service and length of the Celebrity tours were very good. Ship space in general is lovely and surprisingly not crowded. Celebrity designed the ship well to disperse people throughout the ship depending on your interest. The main pool area on our one sea day while it was fairly full did not feel cramped given the various seating options on multiple decks. The two jacuzzis are martini glass shaped and given the upper deck level access kept usage relatively low. Dining options are plenty and we definitely tried the pay for venues like Raw on 5, Steak, and the Rooftop Grill. We also ate several times in the private suite only Luminae restaurant for all our breakfasts. With made two order eggs versus a steam table it was nice to be able to order off a menu for breakfast. The dinner menus were more limited in choice and I am a fussy eater so I can only say my husband enjoyed it more at night than I did. I’m also allergic to shellfish which half the menus contained which limited my choices. I’ll take my husband’s word the food was really good that he ordered. There’s been criticism about the entertainment on this ship but we found it surprisingly good. The theater shows are edgy with a large semi-circular backdrop that has projection images and lighting that complements the singing on stage. The Eden lounge is eclectic and may not be everyone’s cup of tea with all the posing and acrobatics. The entertainment in the main open area lounge on deck four was solidly good as well. We strangely loved the silent disco night and would totally do it again given the chance. Final thought about the Edge. The profile of the ship is inelegant. Totally irrelevant unless you appreciate beautiful yachts like I do. Despite it’s ugly appearance the ship sail experience is incredibly smooth and quiet. The decor all over the ship is elegant, sleek and smartly designed if you take my cabin review out of the picture. Would we do this again we asked ourselves and the answer is yes with a caveat. We’d do it again with family as the ship is extremely family friendly but probably not if it was just the two of us alone. Read Less
2 Helpful Votes
Sail Date: June 2019
My overall thoughts about this boat are amazing. Great service, beautiful, spacious suite, delicious food, great private lounge and pool for suite guests. Boarding the ship in Rome could not have been any easier - took 5 minutes. We stayed ... Read More
My overall thoughts about this boat are amazing. Great service, beautiful, spacious suite, delicious food, great private lounge and pool for suite guests. Boarding the ship in Rome could not have been any easier - took 5 minutes. We stayed in a sky suite on the 10th floor and could not have been happier with the room. It was spacious, had lots of storage, huge shower and bathroom and overall was perfect for us. The service on the boat was amazing. The housekeeper and butler for our room we so friendly and helpful. They brought us whatever we needed and always struck up conversation. The waiters and waitresses at the suite restaurant Luminae were incredibly nice and knew us by the end of the cruise. The food at all of the specialty restaurants was amazing and the desserts were even better. We went to the main dining room one night but it did not compare to the food and service at Luminae and the specialty restaurants. The entertainment on the boat was incredible. The kaleidoscope show on the first night and the speakeasy show in the club were my favorites. The edge crew (the dancers) were amazing at dancing and had tons of energy. The singers were mostly great and the guest performers were amazing. The Marcus Terell show was amazing. One thing to know about the entertainment is that it is mostly geared towards a younger crowd with songs from Cardi B and Adele being performed. The acrobat show in the club was very impressive, especially sitting in the front row of the club. The theater was also designed very nicely. The shore excursions were disappointing though. We did a blue grotto and tour of Capri excursion during the Naples stop and it was not worth it. The tour guide was terrible and rude and we waited hours to go into the blue grotto after paying 900 dollars for an excursion. We decided to cancel our other 2 excursions and explore on our own for the rest of the trip. The retreat pool was beautiful, quiet, and private and I wish I could have spent more time there. Disembarkation and embarkation was easy in almost all the ports even with tendering. However the Mallorca port was very disorganized for disembarking the boat and reaching the city. Overall the experience was amazing and we have already booked 2 more cruises on Celebrity Edge Read Less
2 Helpful Votes
Sail Date: June 2019
Beautiful, spotless ship with very large outdoor pool area at the expense of no pool slides, sports area, arcade, or laudry room. Eden area on back of ship had so much wasted space. Concierge rooms made of cheap plywood looked ... Read More
Beautiful, spotless ship with very large outdoor pool area at the expense of no pool slides, sports area, arcade, or laudry room. Eden area on back of ship had so much wasted space. Concierge rooms made of cheap plywood looked prefabbed. Beds were rock hard. Lacking amenities in suites. Concierge attendants were best around, retreat deck and small pool very nice, luminal service excellent but dinner menu had only 3 weird items each night. Buffet area very large and nice but food stations were repetitive and lacking sandwiched and fresh vegetables. Entertainment was singing and dancing every night. House band was really good, house dancers ok except for 2 great cirq style aerialist. Guest singers were hit and miss. Traditional 3 red floor where people normally congregate was a lounge. Ship was boring and felt disconnected with other passengers. Avoid Fine Cuts speciality food eatery. Worst steak in my life and service was a joke. Suites had traditional balcony. Would not ever return to this ship. Read Less
2 Helpful Votes
Sail Date: June 2019
We chose Edge because it looked very different and exciting. Demarcation was seamless we were in board within 10 minutes of arriving at the port. We booked Concierge class for the little extras, but we're very disappointed to find we ... Read More
We chose Edge because it looked very different and exciting. Demarcation was seamless we were in board within 10 minutes of arriving at the port. We booked Concierge class for the little extras, but we're very disappointed to find we had missed the restaurant lunch on arrival as it finishes at 1.30pm. Our cabin 9007 was very roomy and had some really nice touches, it was an adapted cabin and the,self opening door was a real bonus as on other ships the doors can be quite heavy when you are in a wheelchair trying to get in or out and hold the door. edge is lovely and has plenty of space on deck for everyone. The service of course was second to none, especially Nanette our cabin steward. I think the food is quite repetitive and was disappointed with the breakfast menu in the restaurant which never changes. The entertainment in the theatre was good, we have been in Celebrity before and the entertainment was fab several different acts plus shows, but this cruise was just shows by the resident cast. We also chose this cruise for the itinerary and that didn't disappoint. I would recommend Edge but you need money because most of the nice restaurants are extra. Read Less
2 Helpful Votes
Sail Date: May 2019
What we enjoyed : Aqua Class Exclusive access to BLU restaurant , priority access to Thermal Suite and Spa facilities. Services Excellent service of staff, approachable and in general very helpful. Food Good to so-so ... Read More
What we enjoyed : Aqua Class Exclusive access to BLU restaurant , priority access to Thermal Suite and Spa facilities. Services Excellent service of staff, approachable and in general very helpful. Food Good to so-so depends on the menu and restaurants. Overall a bit too salty and sweat. The buffet is between Mirage Las Vegas to Wynn, somewhere in between. Cabin Technology - Cellphone App can control blinds, veranda, lighting, temperature. App also can show expense accounts, look up decks, activities, and daily menu of all restaurants. Daily recap video of Cruise Directors, shopping guide, and live map about whereabouts/speed on TV. Key highlight was the ship's Master / Captain Costa's one hour presentation on the second last day about how cruise ship operates, the organizational structure and changing industry trends including gender equality, ship's design for environmental considerations such as waste processing and GHG etc. What we hope to see improvement Food Oceanview Cafe ( Buffet) 1. Selection of food, especially on the Asian cuisine side hope to see a bit more availability of Chinese, Korean and Japanese selections. Too many repeat items over the 11 nights over three meals. 2. Reduce amount of sugar for deserts such as cake, tarts, ice cream and cookie, we found too sweat for most items. Le Petit Chef 3. Reduce sodium for some food, we found beef dishes in general are a bit salty across all restaurants. Raw on 5 We didnt try, but not very appealing based on what we have seen on the menu and on display. Entertainment Eden : it is just a bit too abstract for us to understand the concept. Excursion The tour to Nafplio ( Nauplion) was the first time Celebrity has ever been to. The town itself is wonderful and very pretty to stroll through and spend some time for photo and souvenirs. However, We feel Celebrity and tour operator should think about how to develop more for the town maybe like agri-tourism to visit to orchard or groves. There are basically three major spots that you can go, we went on with the Palamidi Fortress and Epidarus, the tour guide mentioned that they came from Athens 4 in the morning. The tour itself dont really going to take more than 3.5 hours all together which our tour guide spent a lot of time talking instead of walking ( also we were very disappointed about a nearby restaurant of Epidarus which the owner/server who told our guide and everyone about offering $3Euro for a cup of orange juice but then charged everyone $4 Euro, some paid some didnt, just on the principle side we dont enjoy being scammed). As a result, we are see the excursion can be improved. I am not sure if Celebrity will return to Nafplio, this port requires tender and Edge had to use its own tender/life boat for the job. Apparently cruise-tourism has not been developed here. Read Less
5 Helpful Votes
Sail Date: May 2019
Chose the itinerary to experience the new Edge. Had been to all these ports previously except Napflion so the ship was the main driving point for our choice. Embarkation and disembarkation were perfect, total of 15 minutes combined. The ... Read More
Chose the itinerary to experience the new Edge. Had been to all these ports previously except Napflion so the ship was the main driving point for our choice. Embarkation and disembarkation were perfect, total of 15 minutes combined. The process for getting off the Edge at your preferred time was seemlless. Staff was first class everywhere we went. Ivan , Diana and Green in Blu, Cruz maintaing our cabin, Jesse In Fine Cut , the service was immaculate. We frequented Tuscan,Cyprus,Fine Cut,Normandie and Oceanview all were excellent with great menus and selections that always made decisions tough. Entertainment both throughout the ship and on nightly shows was good. I am totally perplexed about folks complaints about the Infinite Cabin. We loved it,Celebrity told us what they wanted to accomplish and in our opinion they delivered. Bathroom was more roomy with wonderful amenities, storage was plentiful for the11 night cruise we enjoyed the ship ,the technology made everything easier to control and the decor is simple modern and stylish. Throughout , Edge is a gorgeous vessel everywhere the art the attention to details made it a pleasure to sail in. The Magic Carpet was unique but with weather factors it may need some rethinking. We actually booked a meal on it and decided to cancel because of wind and cold weather. The one time it was used for tendering it was fantastic. The tender boats are plush and extremely comfortable. Destination gateway a tremendous innovation that made it a pleasure to go ashore. We did 3 private tours and 2 tours with Celebrity. Our Celebrity tour experience was average at best and needs work. The one point that was most interesting to us was Eden both the area and the Restaurant. I loved it my wife did not. Definently it’s something everyone should try with an open mind but at the end it’s an acquired taste. Overall The Edge exceeded our expectations. Again some of the complaints are so silly. Celebrity told us they were trying to change the cruise industry and in my opinion they have done just that. Great job and great cruise. Read Less
17 Helpful Votes
Sail Date: May 2019
We hadn't been on a cruise to Amalfi Coast or the Greek Isles and the Edge was certainly a draw. I had read the review before leaving but was determined to form my own opinion. While the ship is beautiful and innovative in many ways ... Read More
We hadn't been on a cruise to Amalfi Coast or the Greek Isles and the Edge was certainly a draw. I had read the review before leaving but was determined to form my own opinion. While the ship is beautiful and innovative in many ways we missed some of the old standby design elements. There is no way to walk the promenade and enjoy the sea. You can catch a glimpse of it occasionally between lifeboats but that's it. You can not walk all the way around the ship. The only place to do this is upper deck walking track which is nice but terribly busy with runners and standers and very windy, always. You can't get that, "by the sea" feel because you are so high above it. We missed the bar at the front of the ship. We were in New Zealand on another Celebrity cruise and enjoyed the beautiful dance floor & bar that was huge and filled with curved windows around the entire horizon. There is nothing like that on the Edge. The front of the ship is for "suites" or better and the rest of the ship's guests are in the back with no access to the view out the front other than on their TV. The pool area is beautiful. However, access to things like bars, hot tubs, food is poorly planned. In order to go from the pool to a hot tub, you have to go up a floor, either by stairs or by a long ramp, it isn't close. There is only one very small bar that is always overworked with a long line. There are plenty of chairs around the pool. We never had a time when we couldn't find a chair. The sanctuary pool area was nice but too warm most days. Saw very few people using the Cabanas (there is an extra charge for these). The Sunset bar on the back of the ship is nice but small as well. Very limited space and there were many times (usually every evening at sunset) when there was no place for people to sit. The area at the rooftop garden is nice but usually empty. There didn't seem to be much happening there. Nothing except the occasional saxophone soloist or a movie. The Sunset bar is around the corner so it was just not used much. The Sunset Bar is the only nice place outside for you to sit and look over the water if you aren't in a suite so it should have been larger. The bartenders do a great job here. Much friendlier and faster than the ones at the main pool bar. Specialty restaurants: We ate at Eden, La Petite Chef, Steakhouse, Magic Carpet. Thoughts: Magic Carpet - food is amazing but you can't enjoy it because the wind on the magic carpet is crazy! The ship is moving so, of course, there is wind but they didn't design the space to mitigate the problem. Everyone was wrapped in blankets, trying to hold down their food while they tried to eat. At one point the waiter was pouring wine and it blew out of the glass onto the people at the next table. The bread was flying off the plates. We saw several couples just call it and leave. Crazy expensive ($100 each) for that experience. Eden - interesting but wouldn't do it again. The food and service were good. Keep in mind that the focus here is art. With the food as well as the entertainment. You will have amazing looking food but super small portions. The food is art and they do a good job of pulling that off but you won't walk away stuffed. This space was NEVER filled. People walk in, look around, leave. Huge area but not being used. La Petite Chef - fun to do once. Food not very imaginative but the show is interesting. Wouldn't do it again unless I had little kids with me. Steakhouse - excellent food. Our service was good. Not a fan of the huge chairs that you can't see out of. Felt like we were in a hole. Lot's of noise from downstairs. Breaking the main dining room into 4 separate areas is genius. We ate at three of the 4 and they were all excellent with exceptional service. We were in Aqua Class so we ate at Blu most nights. The food and service there were wonderful. No way to see out because you are looking at lifeboats and unfortunately it was always very noisy. There is only one restaurant (other than the buffet area) where you can actually look out from most of the seating and that is in Eden. Otherwise, you are inside rooms with curtains that are closed. Our group of 4 was never seated near a window. It always felt enclosed. I thought when they were talking about the design that it was more outward looking. Not so, it felt more like the inside of a hotel. I did miss the glass elevators in the atrium like Celebrity's other ships. Here you have banks of elevators that are all enclosed. Fast but enclosed. Miss the promenade area of pubs and little shops (ice cream, cupcakes, Irish pub, etc) on other ships. Edge has Tiffanys, Cartier, etc. instead. Very expensive shopping venues. Great if you are interested in spending $18K on a watch. (seriously, that was the price) Embarkation and disembarkation were both seamless. Celebrity has this down and they do a great job. The tenders are beautiful and the area for disembarking on the ship is amazing. Enrichment activities were nonexistent. We had naturalists aboard on our last cruise who gave talks about ports and wildlife, etc but not on this one, where there was such a great opportunity for a historian or geologist, but there was nothing. At one point we got excited because of the daily planner listing "4 Ocean" enrichment activity. We rushed to fit it into our schedule and tracked it down (no one even knew where it was being held) and it turned out to be a marketing ploy to get you to buy a bracelet made from recovered plastic for $20 from one of the gift shops. Not a presentation just an end cap in a shop. No sail away band on deck at any port. Very little entertainment on deck. One female vocalist and one great band tried to rotate around the ship. Seemed they were always playing somewhere but they weren't enough. Lots of canned music playing. Spa and thermal suites were wonderful. The staff was great and the facilities are awesome. Classic drink package has apparently been changed and now there is an upcharge on many drinks. You are encouraged to upgrade to the premium package at every turn. The excursions were good for the most part. Only one was a drag. In Athens, we were literally hearded from one space to another by a tour guide who couldn't stop talking for two seconds. The tour listed lunch and we were moved through the streets (at 3pm) past multiple spots with sidewalk seating to the side door of a place where we stood in line to get a wrap and told to find someplace to sit and order our drinks. Several people on the tour left at that point and took a cab back to the ship. It was ridiculous. Conclusion: The Edge is a beautiful, innovative ship. It doesn't feel like a ship but like a new hotel. We did miss some of the things we cruise for, a view of the sea, the feel of being out on the water, walking the Promenade, enjoying early mornings on our Veranda, etc., are just missing. We won't book this class of ship again but it was a lovely trip. Read Less
4 Helpful Votes
Sail Date: May 2019
Overall loved the ship!. Is it my favourite Celebrity ship?: Probably BUT they do need to deal with some of the fixable points below (most of which have already been mentioned by other people. We will be back (and soon!) Celebrity Edge ... Read More
Overall loved the ship!. Is it my favourite Celebrity ship?: Probably BUT they do need to deal with some of the fixable points below (most of which have already been mentioned by other people. We will be back (and soon!) Celebrity Edge pros and cons Pros Good use of public space. Everything seems spacious. Ocean view not frantic and lots of table space even on notorious busy days like Embarkation and long port days return. Good use of every inch. Guest relations, future cruise etc all very open plan. No desk between you and staff Love all the hidden places that you only discover after a few days. Love the Eden space. All the different levels Staff very attentive and friendly. Food standards seem higher than other celebrity ships in all areas. Love the panini etc at Eden for lunch. Like the split 4 main dining rooms. Never seems to look really mobbed. Always got a seat at times we wanted. Hosts very helpful. Cafe del bacio much bigger area now and is good place to chill at any time. Lots of sun lounger space and seems to have lots of shaded areas (apart from maybe the top deck). Fabulous massive pool. Never is full because of the space. Magic carpet quite nice for few drinks but (see later for cons). Good viewing area if in port. All the stair areas, lobbies etc much more space. More lifts than normal and bigger. Love the running ,walking track. So much more interesting than normal circuit idea as goes all over ship and over more than one deck. Love the theatre. Great shape and the IT is well used as part of the show. Shows were very professional. Jacuzzis much bigger and better placed. Eden restaurant very interesting experience. Fabulous food CONS Magic carpet looks hideous. Seems pretty useless unless in warmer and calmer ports as the windproofing is non existent. First three days of our cruise wasn’t really used at all. Cabanas which are supposed to give seclusion and views out to sea useless as everyone walks right past them all day AND magic carpet is 95% of the day right across from them so view obstructed! I never once saw them used in 10 days. Found the garden area nice but mostly unusable again due to lack of wind or shade protection. Unless in port and in very warm climates not really used apart from for films during the day. Don’t like the total ‘class’ split now. Suites guests are now totally cut off from normal passengers during the day and for meals. Miss the panoramic lounge viewing at the front which is now suite guests only. Even though Celebrity are obviously wanting to attract younger clientele, they (like most other lines) insist on the same music Mix of 50s and 60s. Ie beetles, Elvis etc. Some more modern please although ive now heard that the music was changed to older stuff because of complaints ! Read Less
7 Helpful Votes
Sail Date: April 2019
We sailed on the Celebrity Edge on the April 26th to May 13th, 2019 trans-Atlantic (TA), crossing. Check-in was fast and efficient. We downloaded and used the Celebrity app. That allowed us to scan in our passports and photos so upon ... Read More
We sailed on the Celebrity Edge on the April 26th to May 13th, 2019 trans-Atlantic (TA), crossing. Check-in was fast and efficient. We downloaded and used the Celebrity app. That allowed us to scan in our passports and photos so upon arrival we were able to quickly pass through check-in and make our way onto the ship. Bravo to Celebrity for updating the process and creating the app. Once onboard, we were able to access our rooms quickly and our baggage arrived shortly after we got into our cabin. Our sea pass was awaiting us at our cabin door. Our cabin was a sunset veranda, # 11274, and this sailing represented our 4th TA in a sunset veranda so for the purpose of full disclosure, we were predisposed to like the location and aft cabin experience. We were not disappointed. Our cabin was well laid out, had sufficient room and the location at the back of the ship was perfect for us. The bathroom was spacious, and the shower seemed larger than we have experienced on previous ships. The water pressure and temperature were excellent. The bathroom counter space was enough for our needs. The balcony was longer than normal sized balconies but to us, it seemed shorter than previous sunset cabin verandas and although the balcony could have accommodated two loungers, it only had two chairs and a very small table. We like to sit on the balcony and enjoy the sunrise or sunsets. Loungers would have been much better and added comfort. We ended up using the small table as a foot-rest which was not the best option. The cabin itself was well maintained and “Andi”, our cabin attendant was excellent. He did an outstanding job of keeping the cabin in perfect condition and always greeted us by name and with a smile on his face. The cabin was bright, well appointed and had a large mirror sporting “surround lighting” at the dressing table. The size and lighting was appreciated and useful. We found that the dresser/counter space was limited and made more so by the “Celebrity books” and paraphernalia already occupying the limited counter space. We ended up placing the books under the bed to give us more counter space. Overall we would give the room a 4.5 out of 5. Because we did not stay in an Infinite Veranda room, I will not rate those type of cabins but I will pass on some general comments. The rest of the people in our group (14), all had Infinite Verandas so we were able to see a number of them first hand and we heard the pros and cons. Most of our group were not fans of the cabins as they felt they never got the outside experience. One likened it to having an oversized window that you could “sometimes” open. Apparently the ship’s staff have the ability to lock the mechanism(s) so they could not open the “verandas” when the seas were deemed too rough. The people in our group were all on decks 8 or 9 so fairly high up. Consequently, some felt that there should not have been the need to block the ability to open the veranda. The verandas were also described as restrictive, noisy and limiting views. The ship itself has some positives and negatives. I would be remiss if I did not mention the art around the ship. I am not speaking of the usual art found on ships that is later placed for sale, but specifically the art used as part of the ship’s décor. Well done Celebrity! We loved the different pieces and the mixture of styles. The overall appearance of the ship is fabulous. Definitely a 5 out of 5. The buffet on deck 12 was very good and the selection for the most part was excellent. The morning staff were always in attendance to fill up the coffee and bring juice etc. At lunch time they were not as visible and at times it was difficult to find bar staff. However, we were generally there for the food and there was a wide selection and usually very good. 5 out of 5. The idea of four main dining rooms is in my opinion, an epic fail. We had made reservations in advance of our sailing for every night of our sailing and in the different dining rooms. We knew we might want to make changes to dine with friends but thought that paying the extra for Select dining would allow for ease in making changes. Quite the opposite, if we needed to change reservations, we ran into problems. Additionally, there were variations in the quality of food and service in different rooms and if you had a bottle of wine in one restaurant, and dined at another the next night, it took awhile to get your wine. We found that the Normandie was the poorest restaurant in terms of service and food quality. There were a few times when the meal that arrived was cold or there were delays in getting some dishes. The result was that a person might be still waiting for their meal when the others at the table were almost done their main course. Additionally, the first night we were dining with a number of friends and we were given a table with chairs on one side and padded bench style seating on the other. The seating was so low that the four people on that bench style seating were uncomfortably low and likened it to be a child at table that was too tall for them. By the end of the cruise we were avoiding the Normandie and focused on any of the other restaurants. Overall the food in all the restaurants was unremarkable, uninspired and average. The Cyprus and Tuscan came out on top for service and quality so we were trying to eat there and that meant navigating the restaurant change process and it was not a fun or easy process. 2 out of 5 for the four main dining rooms. We tried three specialty dining venues. The Eden experience lived up to the hype and was a delight. Entertaining, delicious and memorable, it was an excellent meal and overall super evening. The entertainers were enjoyable, the open meal preparation fun, and the service impeccable. The food was exceptional. We would definitely pay the extra money to enjoy that experience again. 5+ out of 5. The Fine Cut Steak House was so/so. It is positioned two decks above the martini bar and is open to the bar and common area below. That means all the noise that is occurring below, is heard in the restaurant. As a result, one’s conversation is in competition with shouts, music and other noise from the two open decks below. Consequently, the ambiance is somewhat lacking. The food was good but not exceptional. We all had the steak which was OK but two were overcooked. The décor was average and overall, the dining experience was average and not worth expending the extra money. 2 out of 5 Le Petite Chef was a fun experience. The animation was entertaining, and the serving staff were excellent. The food was very good and we would repeat the experience again, if only to get better video of the entire dinner preparation. We imagine that the animation would wear thin after awhile, but for now, we highly recommend people give it a try. 5 out of 5. The entertainment on average was good and although we did not attend a lot of shows, those that we did attend (4) were entertaining and enjoyable. The seating was comfortable and although we sat in different locations, we always enjoyed a clear field of vision. 5 out of 5 with the caveat that we took in a smaller number of shows and there are others who can provide a better review of the entertainment. The emergency drill was excellent with video screens employed so everyone had a good view. The staff were, for the most part excellent and friendly. There was a high degree of visibility for senior staff and the Captain was entertaining with his 10am morning updates. We would recommend the ship, the cruise line and in support of that statement, I can confirm that we booked two future cruises while onboard. Read Less
9 Helpful Votes
Sail Date: April 2019
We wanted to spend enough time on the ship to explore it fully. We did have concerns seeing some of the early re3views. We decided to stop reading them as some where so very negative! We were in a suite 7306 aft S1. At the outset ... Read More
We wanted to spend enough time on the ship to explore it fully. We did have concerns seeing some of the early re3views. We decided to stop reading them as some where so very negative! We were in a suite 7306 aft S1. At the outset let me give some background. We are seasoned Celebrity cruisers. We are Elite +. We have travelled in all levels of stateroom on all ships other than Flora and Reflection! We are from UK so flew out from UK to Fort Lauderdale. We went to the cruiseport early, around 10-30. After an extremely quick check-in on computer, we were shown to the lounge where drinks and snacks were served prior to embarkation. After a quick coffee we were on board, straight to our room where we found our room keys, dropped off our handheld and were ready to explore! We just love the overall design of the ship, the big open spaces, the artwork, wonderful inspired seating inside and out. The pool areas indoor and our are just beautifully designed areas. The retreat sundeck and lounge areas have interesting modern design, nice seating, lots of private space as well as social areas. Some areas took a bit of getting used to, the club and the martini bar. They have plusses and minuses compared with similar venues on other ships. We found the club to be a little dark for our personal taste, and the twin levels at the martini bar a little odd, although we loved the live music and dance floor now in this venue. Tiny martini glasses though kept the bar staff very busy with those of us with premium drinks packages lol! Some of the entertainment we felt was aimed at an older crowd for this sailing… we are in our 60s!. When they did get it right on the last formal night the ship was buzzing and the dance floor crowded. Celebrity don't assume older folks don't like to rip up the dancefloor!! We went to one show on the first night. Nice venue, comfortable seating, but shows aren't really our thing and we didn't go to another. A bit predictable for us. We did go to the Eden show. It was a little mysterious, challenging and puzzling. Overall we enjoyed the experience, we loved seeing the acrobats from very close quarters. Maybe a narrator is needed to help some like us understand the flow of the evening. We ate in Eden. We sat by the kitchen and watched the Chef and his staff preparing food with great precision. The food was excellent in a very modern style. Entertainment very enjoyable and service just perfect. Eden was a wonderful place in the day. We had lunch from the café We sat outside at one of the 2 external seating areas. We also sat in the floating chairs just looking at the ocean. A beautifully designed multi use venue. Celebrity also threw a party for those married over 30 years. The cheers to the years event was beautifully handled with the support of cruise critic members. The ship provided champagne and a wonderful cake. The art work on board is modern and we loved walking round the ship to see it. Like all art it isn't to everyone's taste but overall we liked the décor. It was fun to find the photographs in stateroom corridors was themed and we saw many areas of the world we had travelled to and it brought back many happy memories. Luminae was as always a wonderful experience and a cruise highlight. Loved the photos in there and the themed colours and lighting. It might have been nice to break up the larger area with some screening to make it a little more intimate. The staff did a great job, never had to wait for a table, food was great and waitstaff and sommelliers very accommodating. We had premium drinks and were served a wide variety of excellent wines. Retreat lounge was a beautiful area. Nice seating lovely outside terrace. Beautiful pool area, loved the hanging chairs, great bar service, nice selection of chairs and loungers in busy and quiet areas. I do have reservations about the food and drinks in the retreat pounge. I dont think it is modern luxury especially on chic night to have self service food and drinks. There is someone behing the food counter but hey dont serve onto the plate. There is a wash station but very very few used it. Some helped themselves with their hands. For wine self service some were filling wine glasses almost to the brim to take into Luminae for dinner. The concierge told me very nice glasses for the retreat were being found all over the ship! one night there weren't ANY glasses available! Cofee and tea were a problem also with the small machine unable to cope with the deamd and resulting in people standing in lines. I bypassed it by asking a server for what I wanted. They were very willing and I was well satisfied but puzzled by the self service elements which clearly weren't working in the evening and for afternoon tea. With some staff and good service the lounge would work wonderfully well. Le petit chef we had dined at previously on Sillhouette. This time it seemed a slow night and although we enjoyed the food we found by comparison the animation to be a little dull. The somellier told us we couldnt use our premium wine package for the wine pairing. We asked for the wine list and ordered full size glasses rather than the smaller taster sizes in the pairing. It seemed unnecessary nickel and diming on good spenders! magic carpet. It was a great experience and fantastic food. Shame it doesnt have a glass floor like some buildings have. If you get the chance do it! Also loved having a drink out on it in the day. The weather didnt allow us to do it every day but when we could we did Fine cut steakhouse was a great meal, wonderfully presented and served. Would do this one again. We wanted to try a sandwich and pastry at the bistro one day, but we were told it was only the set meal at lunchtime. Again we thought this very restrictive and a missed opportunity by Celebrity for a nice lighter lunchtime venue. The spa, I was dying to see. Celebrity give access to the thermal suite to aqua guests but not suites. I live in hope they will readdress this and give a even a limited number of days or hours to suite guests. We booked a day in the thermal suite. It is a beautiful area, well designed with a series of rooms and showers to try. A day was really too long especially as the guidelines indicate no more than 10 mins in many of the rooms. Little things that can be addressed let the area down. Robes provided had no pockets so no-where to put spectacles when in the rooms, No slippers provided, the showers in the changing rooms leaked all over the floor of the changing room and a cleaner was almost permanently stationed there to clean up. It was a nice experience spoiled by those little things that make a spa a luxury experience. As always, the captain, his officers and crew are the stars on Celebrity. We have nothing but praise for their excellent work. The ship is different, will appeal to a new audience and the old audience if we dont constantly make comparisons with older ships. It wont be for everyone, and some may want to move over to other more traditional ships. Fo us the Kelly Hoppen designs were refreshing light and classy. With a few tweaks this could be a modern luxury experience........ Read Less
16 Helpful Votes
Sail Date: April 2019
Celebrity Edge – Personal Review Stateroom – Sky Suite room 11202 (as compared to Sky Suite on Solctice Ships) Like – -Open balcony with rail; -Bathroom mirror opens to view the ocean (NOTE: This mirror slides open at ... Read More
Celebrity Edge – Personal Review Stateroom – Sky Suite room 11202 (as compared to Sky Suite on Solctice Ships) Like – -Open balcony with rail; -Bathroom mirror opens to view the ocean (NOTE: This mirror slides open at night in rough seas) Dislike – -couch very hard; -safe is 2/3 size of previous ship’s safes; -smaller refrigerator; -Balcony chairs comfortable but have short backs and no chase lounges making it impossible to put our head back and legs up for a snooze on the balcony (NOTE: we spoke to another couple who has a Sky Suite. They requested a lounge chair and the cabin attendant exchanged the chairs for lounges); -Bathroom has a tub and mostly senior passengers who have problems just sitting and standing up so why make them step over a tub to get in the shower; -No place to hang a towel near the shower – we had to put the towel on the floor outside the tub; -soap dish in shower is under the showerhead, immediately fills with water so no soap bar can be left in this dish; in any case they did not provide soap bars in the shower. -Didn’t like the Body Wash, Shampoo or Conditioner. They are now in 2 pint containers with a locked pump top – had to play with the pump ever day to get it to work – finally just unscrewed the pump top in order to use it – wasted a lot of shower water while we putzed around getting the pump to work – NOTE we liked the BVLGARI brand we had on previous cruises was a much better product. -garbage can in bathroom is under the sink/cabinet drawer – need to bend over nearly touching the floor to dispose of tissues (not good for seniors with a bad back); -We miss the daily hard copy newspaper; -No more flowers in the room (not sure how that helps the environment); Luminae Restaurant – attractive room. Comfortable and very nice when we have flat seas or resting in port. Similar menus to the other 4 restaurants and Blue. Fewer people on days of rough seas due to location on deck 12. Most meals Good to Very Good with the occasional Excellent Retreat Lounge – tucked away on 15 FWD comfortable but isolated. We needed to go to this lounge to get our free wine outside of 5-7pm. Between 5-7pm we could get wine at The Club on 4 AFT near most of the other restaurants. After 7PM it’s a long walk to the Retreat Lounge FWD to get another glass of wine. Good choice of wines on the bar and you help yourself. Mixed drinks need to be ordered from the wait staff. Constantly ran out of wine glasses and ditto with the wine. Only one bottle of wine left out at a time. Retreat Pool – 16 FWD on the bow. Very windy place while underway. Regular pool is more protected from the wind and more comfortable while underway. Lounge area very comfortable – never crowded. Lots of lounge chairs. 6 people fill the small pool. This is of little benefit in colder weather like this trans-Atlantic trip – We had about 3 warmer days where this pool area was a bit crowded but comfortable. Entire ship – -impressed with seating/lounge availability outside on decks around the ship – everywhere we went, there was plenty of seating available however there were fewer lounge chairs available at the main pool during the warmer days – people sill throwing a book and towel on the chair early and not showing up to use it until hours later. Staff were supposed to remove towels and books if chair not used for 30 min but this was never enforced. -Walking track – best I’ve seen on any ship – full 1 deck incline. 4.5 laps = 1 Mile. -Fitness Center – well equipped with loads of options however no empty machines late afternoons. -Tai Chi class every morning at 10:30 but weather prevented this class half the time. Class was excellent. Shops – Pricey stores – Celebrity must assume all passengers have an AMEX Platinum. All stores constantly empty when we passed by. I can’t imagine these will last long. Average age of ship’s passengers is north of 65, probably more like 70+ and most have already gotten all the jewelry and watches they want and are in the process of passing it down to their kids, not buying more. Magic Carpet – a marketing gimmick but nice addition to the ship. Its moved to deck 5 at night where more partygoers can have a drink. It’s still too cold for us at night but it should be a hit in warmer weather and calmer seas. Ship serves dinner only once per cruise + dinner is a$65 PP option + 18% tip + drinks = $150 night per couple. 2nd night optional on longer cruises. We had a reservation for the 2nd night in Lisbon but was cancelled due to rain and cooler temps. Lunches: Ocean View – breakfast and lunch – very good, plenty of seating. One concern – at lunch there were often no crew member offering the hand sanitizer, ditto some mornings - saw many people entering the restaurant without using the sanitizer dispensers. There was a large wash basin at the entrance to accommodate 10 people washing their hands. It was seldom used. Eden Café – A well kept secret on the ship. Great salads and paninis + best chocolate chip cookies on the ship. Dining: We liked the idea of 4 individual restaurants vs one large dining room; Better/more food selections; Free Dining Options: Cosmopolitan, Tuscan, Cyprus, Normandie and Blue. All good options but Normandie was our favorite. We like the four restaurant option vs the larger single dining room on their other ships. Although we usually had reservations, all restaurants seem to be able to handle all walk-ins every night. LeGrand Bistro (optional $55PP) Excellent - We enjoyed Le Petit Chef – a Must See for all passengers. The best $55 we’ve spent on a meal in years. Check it out on YouTube. Entertainment: -We’d rate most of the entertainment from 5-7 on a scale of 1-10. Mostly singers, celloists with the Celebrity singers and dancers doing some good shows. -They had an Excellent acrobatic show in The Club. This room is small, but the show ran many nights, so we finally got in with a good seat after a few visits. -Comedian Fred Klett and The Magician ZeeZeus – Bot excellent- Rated 10+ -Beyond the Podium speakers were at times scheduled too close together, not leaving a break for lunch; -Speakers appearing in The Club had not enough room – much too small for some of the audiences; -Movies were shown on the outside screen in the Garden area – most days it was too windy and much too cold to sit – even on days when we were in port and all theaters and clubs were empty, the movie was still outside – Very poor planning. Observations: Major issue: When we had rough seas our room had very loud creaking that sounded like whales crying. We reported this to Guest Relations who immediately sent up the Assistant Chief Housekeeper. By that time the seas settled down and the creaking has ceased. The Next night we again had some rough seas and I awoke at 5AM. I decided to get dressed and leave the room to see if the loud creaking was just our room. As I walked into the hall I could hear the creaking up and down the hall. I walked to the 12th deck and the creaking as 50% louder on that deck. The following night a senior officer was on deck 5 and, as I walked by, he asked how I was enjoying the cruise. I told him about the loud creaking, and he pondered his response for a moment. He then told me they are aware of the issue and a crew of engineers will be boarding the ship in Southampton to diagnose the problem. I appreciated his honesty. We’re booked on the Edge in 2020 from Barcelona to FL and ‘ll be checking to ensure this issue is resolved before finalizing that cruise. During the dinners, we spoke to passengers from all floors – they had the same experience. Although we’re booked on the APEX in Oct 2020, we need to watch this problem. It will be deal breaker if the problem is not resolved. Balcony rooms – Everywhere we go we meet people who have balcony rooms with the infinity window. Most people we spoke to dislike/hate them. Many said they will never sale on the Edge again with these windows. Others want a balcony room with the old style balcony rails. I suspect unless Celebrity changes this issue on future Edge type ships, they will be sailing with primarily suite passengers. Library – This is no more on the Edge. They now offer a single shelf with a dozen books and some magazines – many people complained about this. Rooms – For Edge type ships, we like the starboard side rooms. Reason is Celebrity always puts the Magic Carpet dockside to show off the ship. Read Less
5 Helpful Votes
Sail Date: April 2019
Let me start by saying: If you are not willing to accept change - the Edge is not for you. Celebrity definitely threw away the cookie cutters when they designed the Edge. We absolutely loved it and would sail her again in a millisecond. ... Read More
Let me start by saying: If you are not willing to accept change - the Edge is not for you. Celebrity definitely threw away the cookie cutters when they designed the Edge. We absolutely loved it and would sail her again in a millisecond. My husband, son and DIL sailed on the Edge on her Transatlantic 28 April 2019. Embarkation was amazing - from dropping off luggage at 11:30 am with porter to opening our cabin door 15 minutes later. Best embarkation we have ever experienced. My husband and I have been on 57 cruises and my son over 30. We stayed in Aqua Class cabins and the experience was wonderful. Cabin was great, we really enjoyed the Infinite Balcony, Room Attendant amazing. Enjoyed the Thermal Suite and thoroughly enjoyed "Blu". Being a Transatlantic, on any other ship with a balcony, we would not have used it due to cooler weather. With the IB, we were able to adjust the window to correspond with the weather. We also enjoyed that it gave us more room in the cabin to get ready for dinner. The staff at "Blu" were amazing. After our first dinner, everyone knew our names, knew our wine preference and were most attentive. We also did 7 Specialty Dinners - 3 at Eden, 2 at the Steakhouse, 1 at Raw on 5, and 1 at Petite Chef. Eden dinners were wonderful, loved the Petite Chef and Raw on 5. However, our second visit to the Steakhouse was very disappointing. Steak was not good and service was spotty. We loved the entertainment at Eden. Felt that their were not enough entertainment options in the evening. We found that the Eden bar was our go to place before and after dinner. The bartenders were fantastic. Cons: As with every cruise, nothing is perfect. The same with the Edge. They need to have one more bar option. The champagne bar was always over crowded, the martini glasses were the smallest I have ever seen. People just didn't leave the bar area so seating was very hard to get. The Casino Bar was good, however, they offered no specialty drinks. The Sunset Bar was not used most days and nights due to the weather. Too many high end stores, almost no one in them during the whole cruise. The Magic Carpet was fun but again because of weather not used very much. Disembarkation at Southampton was great. We carried off and went from our cabin to the port in less than 20 minutes. All in all a most wonderful cruise vacation. Again, loved the Edge. Read Less
7 Helpful Votes
Sail Date: April 2019
We traveled with a group from RFamily vacations. We chose this trip because of our great experience on Celebrity Solstice to Alaska, and wanted to see the newest design in ships. We really enjoyed the ship. The veranda idea worked great ... Read More
We traveled with a group from RFamily vacations. We chose this trip because of our great experience on Celebrity Solstice to Alaska, and wanted to see the newest design in ships. We really enjoyed the ship. The veranda idea worked great for us. We enjoy A/C, so I think we opened the window 3 times the whole week. WIthout the shear and blackout curtains, it felt open, airy and big. The pleated shade was perfect for privacy and blocking light, and the power controls on the thermostat and balcony were convenient. Yes, the martini bar isn't what it is on the Solstice class, but we found Eden a great replacement. We give Celebrity credit for doing something new with the ship instead of just serving up the same. We ate at all the specialty restaurants and enjoyed them all, even the Rooftop Grill. Yes, it's a bit expensive, but we had a great meal and the outdoor dining room worked well for us (weather was great and wind speed under sail wasn't bad at all). Two things I'd express to Celebrity: I would make the Martini bar more oval in shape to serve more people surrounding it....and make the seating all one height, instead of the multilevel that's on the Edge. Second: The Cabana's.....we had a half cabana on a sea day. I tried, but the whole cabana's were all booked before the ship sailed. WARNING: the half cabana isn't worth it. We were a party of TWO and felt very confined....there isn't enough room for two adults to lounge. Then, the party on the other half of the cabana arrived....oh, boy. What I wouldn't have paid to get the whole cabana. Our neighbors were a mom and dad, young daughter and an INFANT in a stroller....ugh. Nothing like listening to parents and TWO sets of grandparents crammed into a small space, correcting and comforting children. Hey, I get it, people have children, and yes, it was Easter week, but If I was Celebrity, I'd put an age and party size limit on the half cabana's. We did have a great view of the young daughter practicing here dance class stretches on the ships wood balcony railing......and we did get a front row seat for the grandparents performance.....ugh. Read Less
1 Helpful Vote
Sail Date: April 2019
I am a celebrity fan, and I am in my 30's, I traveled with a group of 7 mostly 50's and 60's. I traveled on multiple celebrity ships in the past. There have been some things that I liked here, and some things that I did not. ... Read More
I am a celebrity fan, and I am in my 30's, I traveled with a group of 7 mostly 50's and 60's. I traveled on multiple celebrity ships in the past. There have been some things that I liked here, and some things that I did not. Some reviews maybe exaggerate negative aspects of this ship, but I assure you that this ship is overall a solid 4. What I found overall excellent - Service overall except dining reservation issue - The idea to break the main dining room into 4 smaller restaurants is excellent - Rooms are overall excellent with beautiful design - The ship is super modern and super beautiful - Comedians were overall good - Steakhouse on par with Murano, excellent overall - Thermal suites (prior Persian gardens) are improved in nearly all aspects except listed below - I really liked phone app added to this ship What I really disliked: - The number of jacuzzis was reduced from 6 (4 out / 2 in) on Solstice class to larger 3 (2 out / 1in) on Edge class for the general public. Really, going backward? - The view from Edge Thermal Suites is a disaster compared to what it looks like from Solstice class ship - There is a significant crowding and less heated chairs as compared to Solstice class, and crowding was a problem already on prior ships. Really, going backward? - Long story short, there are some significant issues with a dining reservation which resulted in long lines on the cruise which resulted in many angry passengers. I assume this will get sorted over time. - Le Petit was a bit of a letdown, maybe the animations were better and more colorful, but the food did not impress us as compared to Solstice. This lack of WOW aspect maybe is because I already have seen it on other ships. - I miss the glass elevators on the Solstice class ship where you can take a look at the entire ship, and new elevators look like Ritz Carlton - I loved the ability to connect balconies on Solstice that is impossible here - The entertainment as we know it is not the forte of Celebrity, Eden show now is leading the bottom of all, unfortunately. It is not modern art, it is just unpolished art. - I would prefer balcony to the infinite veranda as AC shuts down as you open the window and you are cooking - My party likes to shops and the stores on Edge required much deeper pockets as compared to Solstice Class - You have to pay an additional $20 for extra dishes in the Steakhouse. LOL? - Plenty of best ships locations is segregated for Suite-only guests If I was never on Edge class, I would definitely go. If I was going on a cruise again I would go on Solstice due to similar quality overall, but much cheaper price. If price drops or issues get addressed Read Less
2 Helpful Votes
Sail Date: April 2019
We saw the concept for the Edge on a Celebrity Equinox cruise in 2018. We booked the Edge given the incentives and interest in some new industry innovations. Traveled with my wife and son over Spring Break. Overall -- it's a ... Read More
We saw the concept for the Edge on a Celebrity Equinox cruise in 2018. We booked the Edge given the incentives and interest in some new industry innovations. Traveled with my wife and son over Spring Break. Overall -- it's a beautiful ship and mostly like the concepts. We found really great spots (inside and outside) to hang. It's a very manageable ship with different venues. We checked-in and loaded the App a couple weeks before the cruise. Embarkation was quick and organized. It's an easy innovation to allow people to board and drop luggage in there cabin. It worked well and reduced dragging stuff around before the cabin was ready. Actually -- the cabin was mostly ready when we boarded. The only problem we had on embarkation day was getting the app set-up for our 12 year old son. The primary goal was to stay in contact with him. Oddly -- they required passengers to be 13 to load the App. We tried several work arounds that didn't work. It caused a little stress on the first day. The Celebrity Edge has some beautiful places and spaces. We loved the rooftop garden. They showed movies and had live entertainment there. The main showroom in the round was a great place to see shows. It seems like they were missing one of the larger shows. The entertainment and comedians were good. The Club is a cool place -- they did a acrobatic show in there. It's also a good dancing environment at night. Eden is an interesting space and good to hang for a drink. They probably have an opportunity to leverage a little differently. Overall -- it was the most live music we've had on any ship. From the pool, rooftop, club, lobby, etc. And there was good variety. I also wanted to "shout-out" the guest speaker series on Celebrity. We had Jim Kennedy on our Celebrity Edge sailing. He is the former Director, NASA Kennedy Space Center. He was outstanding and inspiring. He gave three different presentations to big crowds interested in hearing about past NASA program and future space/science plans. He delivered these extremely well. Dining/Bars -- The food quality was good and consistent with previous Celebrity cruises. It's well above average for this tier of cruise lines. We were in the Tuscan for early sitting. Service was great. Loved having a Sommelier which many cruise lines have eliminated. We liked the new concept of having four main and smaller dining rooms. It worked well. We tried two others and service was pretty consistent. The Ocean View has to be one of the best casual dining venues we've experienced. The food was good and pretty standard for that type of dining. The Pizza was the best we've had. It's open and two story in places. There is a nice outdoor area in the back. It's not covered so can get hot like many of the outdoor bars but a great spot. We went to the Bistro for the Le Petit Chef. Its expensive but worth going once. The hologram preparation was great. Food and service was fine. Cabin with Infinite Balcony -- I saw all the debate about this concept before the cruise. It had me really worried. We ended up liking the Infinite balcony concept -- It lets in more light. It's more private. It feels more spacious. We had no issues with its operation and opened it for a balcony experience when we wanted which was several times. I understand the point about the A/C thermostat but not a big deal. We had the most outstanding Room Stewardess ever (we've been on lots of cruises). The cabin has nice design though a little narrow. Storage for 2 adults and a 12 year old was a problem. Bathroom was great. We could hear music from the club through walls, ceilings, etc until 1:30 am despite being 2-3 decks from it including deck 6 cabins. It was only a couple of nights so not sure if they reacted to our feedback. I did want to comment on the kids programs. There is not a lot of feedback on this. This was also a big worry for us. I would advise families with kids to be careful booking the Edge. You will need to make sure its the right time of year (spring break, summer, holidays, etc). The Edge seems to go out of its way to reduce its interest in that. The kids club was well run. The counselors did a nice job. They are trying some different programs -- some worked, some didn't. They had a great lazer maze set-up which everybody enjoyed. My 12 year old son had a good time but mostly because he connected with kids his age. Celebrity should really pull the kids and teens clubs out of the bottom of the ship. They almost seemed like an afterthought. Celebrity should bring back an outdoor sports court or basketball court. I don't think a modern luxury positioning means no outdoor activities. We previously went on the Equinox. I played basketball with my son and other families as an activity. I understand they are planning to do that on future Edge class ships. They need to improve the kids situation a little bit to secure a future sailing. I don't like that there is no forward observation either. Maybe put the sports court back there with outdoor viewing around the suite area. One more thing -- great ping pong table and locations. We played a good bit which hasn't been the case on previous cruises. I wanted to comment on the Magic Carpet (MC) -- thought it was a little gimmicky in concept. I really like how they have re-imagined the embarkation (exit/enter during the cruise) area of the ship and how the MC supports that. We liked the MC as a hangout place. The problem is the amount of time they limit it's availability. They need to just work on that. They need to optimize the Edge concept and the next set of ships will be great. Read Less
5 Helpful Votes
Sail Date: April 2019
We chose this cruise to experience the new ship, not for the iteniery. Embarcation for Suite and Zenith guests was excellent and almost a great way to start the cruise. We were in a separate lounge area and staff came around quickly ... Read More
We chose this cruise to experience the new ship, not for the iteniery. Embarcation for Suite and Zenith guests was excellent and almost a great way to start the cruise. We were in a separate lounge area and staff came around quickly to our seats and quickly and easily checked us in. However, instead of being escorted onto the ship, we proceeded to board with the many many others and were shuffled into the lobby to fend for ourselves. No one knew where to go or how to get there. It was mass confusion. A great improvement, however, was that once we found how to get to our Suite, you got your key card at the Stateroom door and were allowed to leave your carry on baggage in your room before it was cleaned and done. You were free then to wander and explore the ship without worrying about your carry ons. Our Sky Suite was smaller than usual, however it did have a great bathroom. The controls for the lights and drapes was also an excellent add and very easy to use. There are also a LOT of electric and data port outlets in the room. The bedding was great, however the coffee table in the room and way too low to be useful and the table on the balcony was too small and low to be useful. We were not able to eat breakfast in the room. We understand these are being changed, so hopefully it will be better for future guests. The also removed the rocking chairs form the Suites, so we brought n one of the chairs from the balcony for extra seating. The ship itself is absolutely beautiful. Eden is a very interesting space and has acrobats walking around performing while you are eating or drinking there. The Rooftop Garden is beautiful, but needs some shaded areas, especially in the Caribbean or it is too hot to sit out there during the day. The Retreat Lounge is very nice and a beautiful space, as is the pool area and lounges for Suite guests only. The lounge, however, does not have a bar like Michael's Club did, but instead has a few waitstaff that will come around and take your order. We did not really enjoy Luminae on this cruise. As there are about 170 Suites on this ship, more than double the other M and S Class ships Luminae was much larger. It lost something special when they made it larger and was not as comfortable as it is on the smaller ships. We ate in Blu with friends in Aqua and much preferred the meals there. The staff was much more welcoming and the atmosphere quieter and much ore comfortable. I will not talk much about the ports, as we chose this cruise to see the ship. The ports were not exciting at all and at the Mexican ports we did not bother to get off the ship. Just shopping and eating, nothing exciting. We have been here before so we had already seen the Mayan ruins. Disembarkation was a breeze. Very easy. We did the walkout, had facial recognition by customs and were waiting for our Lyft in 15 minutes. We are not exactly sure what it is about the Edge Class ships but we MUCH refer the M and S Class. The ship, as I mentioned, is beautiful, but it lost something in the homey comfortable feel we experience on the M and S Class ships. Read Less
6 Helpful Votes
Sail Date: April 2019
First of all the question of whether we would sail on the Edge again--absolutely! Celebrity has listened to people who sailed earlier and taken steps to made the Edge experience better. Two senior Celebrity staff members also met with us ... Read More
First of all the question of whether we would sail on the Edge again--absolutely! Celebrity has listened to people who sailed earlier and taken steps to made the Edge experience better. Two senior Celebrity staff members also met with us during our meet and mingle and took and answered questions concerning future improvements to Edge and the Edge follow ons. We booked this cruise well over a year ago just because we wanted to sail on the Edge with its latest and greatest technology. The itinerary did not matter as we planned to maximize time on the ship as opposed to excursions on shore. We flew to Ft Lauderdale from Raleigh, NC the day before sailing. We stayed at the Hilton Garden Inn near the cruise port and used their shuttle service to get to the ship. They charged $10 pp but it was worth it as it was a comfortable passenger bus that delivered us right to the baggage off load spot. Embarkation was the easiest and fastest we have ever done. I had downloaded the mobile app when it first came out and had our Xpress passes loaded on it. That' what we used during boarding and it worked like a piece of cake! We really liked that we could go straight to our cabin and leave our carry-on bags in the cabin while we explored the ship. We took the 1215 pm ship tour that we learned about on the mobile app before boarding. That gave us a good overview of the ship plus learning some of the trivia details about the ship. Our cabin was an ocean view stateroom on deck 3, 3143. It was the largest oceanview we have had by about 10 sq feet, most of which seemed to be in the bathroom, especially the shower which was roomy and feature lots of glass and chrome. The only downside to our cabin was it was directly below the Le Grande Bistro/Le Petit Chef and we could hear noise from the galley as they cleaned as late as 1100 at night. The cabin had a very large TV, kingsize bed, lounge couch, safe, mini fridge, ample docking stations for phones/tablets, ample storage, and my favorite--fully adjustable lighting for morning, daytime, evening, movie watching on a keypad next to the bathroom. On the first sea day, a lot of us cruise critic members did a cabin crawl where we saw about 10 different cabins and locations. There are 4 main dining restaurants on the Edge, different from other ships with just one large restaurant. We liked the fact that there was more adherence to dress codes on this ship--one man was turned away the 2nd night for wearing shorts and 2 people were asked to remove their hats before they were seated. Our main dining room was the Cosmopolitan, early seating. The food and service there was outstanding. We dined one night at the Tuscany and had planned to dine at each of the other two but we really liked our wait staff at Cosmopolitan so we returned there each night. The staff was very accommodating to special requests, such as one night when we brought 4 guests in and they gave us a large round table. We did not dine at any of the specials restaurants. Breakfast was either in the Oceanview or Cosmopolitan depending on our mood of the day. We liked sitting outside on the back of the ship when the weather was good so we would eat at Oceanview those days. Lunch was usually at the Mast Grill (great hamburgers) or Eden grill which featured more healthy fare. Eden grill also has a small seating area outside which was nice. Entertainment in the main theater was probably the weakest area of the cruise for us. We had come to expect several large productions featuring the singers and dancers, but there was only one such performance--A Hot Summer Night. Some of the solo entertainers were just fair, but some were also very good. The comedians were good as were the Hard Days Night Beatles tribute band. Jordan Bennett was also very good. We also went to productions in The Club and Eden. The club is an interesting area that gets a lot of use, but the support columns in the middle limits viewing from several angles. The Revelation performance in Eden lasts 90 minutes and is probably the most talked about performance on the ship. There is no playbill, the performers do not talk, people from the audience are brought into the action, and we still don't know exactly what we saw. But that is one of the things that made it interesting and we are still talking about it and trying to analyze the performance. Beyond the Podium series gets an A-plus. It featured Mr. Jim Kennedy, former director of the Kennedy Space Center, lecturing on space history, future of space, and stories from 50 years of NASA space exploration. The fitness area was very nice with ample machines of all types and lots of free weights. The jogging and walking path was the best on any ship we have sailed, departing from the typical boring oval instead with a meandering track that covered two decks, giving you an incline in one direction and a downhill in the other. It is also long, a little over 4 circuits for a mile. The Magic Carpet is an interesting concept but is more limited than we thought. There was only one dining experience available on this cruise, and it was totally booked long before the cruise, so no one else could dine on it. Its primary utilization during the day was as a bar, propositioned at one of a few locations. As a launch pad for the tenders, though, it is excellent, as were the tenders. They are air conditioned with large comfortable seats and 2 large tv screens. As for debarkation--excellent! We were off the ship, had our luggage, and through customs before we knew it. We took a taxi to the airport and the line for the taxis was staffed with people directing you to the taxi and it went very fast. Read Less
Celebrity Edge Ratings
Category Editor Member
Cabins 5.0 4.0
Dining 4.5 4.2
Entertainment 4.0 3.2
Public Rooms 4.5 4.1
Fitness Recreation 5.0 3.9
Family 3.0 3.9

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